JP2022119259A - Program and information processing device - Google Patents

Abstract

To propose a traffic service corresponding to local policies.SOLUTION: A program causes a computer to function as storage means 50 for storing priority information including a priority orders for proposing traffic services in association with each of a plurality of kinds of traffic services traveling in a certain region, acquisition means 52 for acquiring a movement request including a departure place and an arrival place from a user, extraction means 54 for extracting a traffic service on the basis of the priority orders in the case that at least one of the departure place and the arrival place is included in the certain region, and control means 56 for proposing the extracted traffic service to the user.SELECTED DRAWING: Figure 3

Description

The present invention relates to a program and an information processing device.

Conventionally, there is known a technique for proposing a route that matches search conditions specified by a user.

In this regard, in Patent Document 1, the departure place and destination, the date and time of use, the transportation permitted to use (for example, airplanes, Shinkansen, express trains, fixed-route buses, etc.), the order of route display (for example, the required time is short A technique is disclosed for proposing routes that match search conditions, including the order of travel, the order of the lowest fare, the order of the fewest number of transfers, the order of the shortest walking distance (shortest walking route), and the like.

Japanese Patent No. 4131745

However, with the technology described in Patent Document 1, policies regarding the use of transportation services in a region (for example, a municipality) (for example, reducing environmental burden, prioritizing the elderly, improving the rate of returning driver's licenses, reducing congestion, etc.) However, even if there is such a thing as alleviation of traffic congestion, effective use of scarce traffic services, promotion of consumption, etc., it was not possible to propose a route according to the policy.

SUMMARY OF THE INVENTION The present invention has been made in view of such problems, and an object of the present invention is to provide a program and an information processing apparatus capable of proposing transportation services according to regional policies.

In order to solve the above problems, a program according to a first aspect of the present invention associates a computer with each of a plurality of types of transportation services operating in a certain area, and includes priorities for proposing transportation services. storage means for storing priority information; acquisition means for acquiring a movement request including a departure point and an arrival point from a user; It functions as extraction means for extracting transportation services and control means for proposing the extracted transportation services to the user.

Further, in the second aspect of the present invention, the priority information includes a priority corresponding to an attribute of the user, and the extracting means extracts a traffic service based on the priority corresponding to the attribute of the user who made the movement request. to extract

Also, in the third aspect of the present invention, the attribute includes at least one of elderly, pregnant, child-rearing, disabled, and surrendered driver's license.

Further, in the fourth aspect of the present invention, the travel request includes usage dates and times, the extraction means extracts a plurality of transportation services based on the priority, and the acquisition means extracts the extracted plurality of transportation services. Acquires usage information indicating whether or not the transportation service is available at the date and time of usage from a transportation facility that provides the transportation service, and the control means determines whether or not the transportation service is available based on the usage information. The transport service with the highest priority is proposed to the user.

Further, in the fifth aspect of the present invention, the acquisition means acquires a use request for the proposed transportation service from the user, and the control means sends a request to the transportation facility that provides the transportation service for which the use request has been made. , sending a reservation request based on said movement request.

Also, in the sixth aspect of the present invention, the priority information includes the priority order corresponding to each of a plurality of areas.

Further, the information processing apparatus according to the seventh aspect of the present invention is storage means for storing priority information including priorities for proposing transportation services in association with each of a plurality of types of transportation services operating in a certain area. an acquisition means for acquiring a movement request including a departure point and an arrival point from a user; and extracting a transportation service based on the priority if at least one of the departure point and the arrival point is included in the certain area. An extraction means and a control means for suggesting the extracted transport service to the user.

According to the present invention, it is possible to propose transportation services according to regional policies.

BRIEF DESCRIPTION OF THE DRAWINGS It is a block diagram which shows an example of the whole structure of the information provision system which concerns on 1st embodiment of this invention. 2 is a block diagram showing an example of a hardware configuration of a server device shown in FIG. 1; FIG. 2 is a block diagram showing an example of a functional configuration of a server device shown in FIG. 1; FIG. 4 is a schematic diagram showing an example of information included in priority information; FIG. 4 is a flowchart showing an example of the flow of processing performed by each functional unit shown in FIG. 3 in the information providing system according to the first embodiment; It is a figure which shows an example of the movement request page displayed on the screen of a 1st terminal device. It is a figure which shows an example of the information provision page displayed on the screen of a 1st terminal device in 1st embodiment. 9 is a flow chart showing an example of the flow of processing performed by each functional means in the information providing system according to the second embodiment. FIG. 4 is a diagram showing an example of a physical distribution request page displayed on the screen of the first terminal device; It is a figure which shows an example of the information provision page displayed on the screen of a 1st terminal device in 2nd embodiment.

A plurality of embodiments of the present invention will be described below with reference to the accompanying drawings. In order to facilitate understanding of the description, the same components and steps are denoted by the same reference numerals as much as possible in each drawing, and overlapping descriptions are omitted.

--- First Embodiment ---
First, the first embodiment will be described.

<Overall composition>
FIG. 1 is a block diagram showing an example of the overall configuration of an information providing system 1 according to the first embodiment of the invention.

As shown in FIG. 1 , the information providing system 1 includes a server device 10 and multiple terminal devices 12 . These devices are configured to be able to communicate with each other via a communication network NT such as the Internet or a telephone network.

The server device 10 is an information processing device (computer) that performs various controls related to information provision. The server device 10 proposes various services according to user requests via the terminal device 12 .

The terminal device 12 is an information processing device operated by a user or an administrator. Examples of this administrator include administrators of transportation facilities that provide transportation services (mobility for moving users), administrators of logistics facilities that provide logistics services (mobility for moving goods), and the like. A user or an administrator accesses the server device 10 by operating the terminal device 12 . These terminal devices 12 include, for example, a first terminal device 12A and a second terminal device 12B. Examples of the terminal device 12 include mobile phones, smart phones, tablets, personal computers, and the like.

The first terminal device 12A is a device operated by each user.

The second terminal device 12B is a device operated by the administrator of each institution.

<Hardware configuration>
FIG. 2 is a block diagram showing an example of the hardware configuration of the server device 10 shown in FIG. 1. As shown in FIG.

As shown in FIG. 2, the server device 10 includes a control device 20, a communication device 26, and a storage device . The control device 20 mainly includes a CPU (Central Processing Unit) 22 and a memory 24 .

In the control device 20, the CPU 22 functions as various functional means by executing a predetermined program stored in the memory 24, the storage device 28, or the like. The details of this functional means will be described later.

The communication device 26 is composed of a communication interface or the like for communicating with an external device. The communication device 26 transmits and receives various information to and from the terminal device 12, for example.

The storage device 28 is composed of a hard disk or the like. The storage device 28 stores various programs and information necessary for execution of processing in the control device 20 and information on processing results.

The server device 10 can be realized using an information processing device such as a dedicated or general-purpose server computer. Further, the server device 10 may be composed of a single information processing device, or may be composed of a plurality of information processing devices distributed over the communication network NT. Moreover, FIG. 2 only shows a part of the main hardware configuration of the server device 10, and the server device 10 can have other configurations that servers generally have. Also, the hardware configuration of the plurality of terminal devices 12 can have the same configuration as that of the server device 10, except that they include, for example, operation means, a display device, and the like.

<Functional configuration>
FIG. 3 is a block diagram showing an example of the functional configuration of the server device 10 shown in FIG. 1. As shown in FIG.

As shown in FIG. 3, the server device 10 includes storage means 50, acquisition means 52, extraction means 54, and control means 56 as functional configurations.

The storage means 50 is functional means for storing, for example, a web page 50A, institution information 50B, user information 50C, and priority information 50D.

Web page 50A includes a plurality of web pages such as a login page and a movement request page.
The agency information 50B includes, for example, routes (links) of transportation services throughout Japan, names and IDs of stations and bus stops (nodes), schedules (departure times and arrival times) regarding routes and stations, fees (fares), operation Including region, contact information, etc. This transportation service is provided by, for example, transportation facilities (railway operators, route bus operators, taxi operators, etc.). These transportation services include mobility by fixed routes (non-demand type) such as railways and route buses, mobility by shared demand type such as shared taxis, individual demand type mobility such as individual taxis, private cars, walking / bicycles, etc. mobility. The transportation service may include a mail vehicle for collecting and delivering mail, a home delivery vehicle for collecting and delivering home delivery, and the like. The contact information includes, for example, access information (e.g., e-mail address, URL, etc.) for obtaining usage information from transportation facilities.
The user information 50C includes each user's login ID, password, user name, contact information, attributes, etc. in association with identification information (user ID) for each user. The contact information includes a telephone number, an e-mail address, a message application user ID, and the like. Attributes include, for example, at least one of elderly (for example, aged 65 or older), disabled, pregnant, raising children, and surrendering driver's license. Note that this attribute may be included in a movement request, which will be described later.

FIG. 4 is a schematic diagram showing an example of information included in the priority information 50D.

As shown in FIG. 4, in the first embodiment, the priority information 50D includes priorities (set values) for proposing transportation services in association with each of multiple types of transportation services available in a certain area. For example, priority is set for fixed routes (railway, route bus), shared demand type (shared taxi), individual demand type (individual taxi), private car, and walking/bicycle. This priority is set, for example, by a local government administrator.
In addition, the priority information 50D includes priority corresponding to user attributes. Also, the priority information 50D includes a priority order corresponding to each of a plurality of areas.
The order of priority includes "#N/A" for transportation services that cannot be used in the area or transportation services that are not proposed for use.
For example, town A has a policy of “reducing environmental load” regarding the use of transportation services, and a higher priority is set for transportation services that emit the least amount of exhaust gas per user. Also, for example, Town B has a policy regarding the use of transportation services that “prioritizes the elderly, etc.” For users with other attributes, higher priorities are set in descending order of transport services with lower travel charges. In addition, for example, Town C has a policy regarding the use of transportation services of "improving the rate of returning driver's licenses", and for users whose attribute is a driver's license surrender, the travel time (waiting time) For users with other attributes, higher priorities are set in descending order of travel time and travel fare. Also, for example, D Town has policies regarding the use of transportation services, such as "alleviation of congestion and congestion" and "effective use of scarce transportation services", and the priority is given to transportation services that allow a large number of users to board at the same time. rank is set. Further, for example, other regions, that is, regions where no policy regarding the use of transportation services is established, are given priority according to a predetermined order.

Returning to FIG. 3 , the acquisition means 52 is a functional means for acquiring various requests and various information from the terminal device 12 . In the first embodiment, acquisition means 52 acquires a movement request from the user. Specifically, the acquisition unit 52 receives a movement request (traffic service search instruction) including the user's departure point and arrival point from the first terminal device 12A operated by the user. The starting point is a planned position (address, station, bus stop, facility, etc.) where the user starts to move. The destination is the planned location where the user will end the movement. The travel request also includes the date and time of use of the transportation service (departure date and time and arrival date and time). This usage date and time is a date and time after the current date and time. In addition, the movement request may include the availability of a seat, the availability of a wheelchair, transportation services permitted by the user, and the like.

In addition, the obtaining means 52 obtains information from the transportation facilities providing the plurality of transportation services extracted by the extraction means 54 based on the date and time of use included in the movement request and whether the transportation service is available on the route retrieved by the control means 56. Acquire usage information as to whether or not there is Specifically, the acquisition means 52 receives usage information related to the date and time of use and the route included in the movement request from each of the second terminal devices 12B of the transportation facilities that provide the plurality of transportation services extracted by the extraction means 54. . The usage information includes reservation availability information for demand-type transportation services, fixed route operation schedule information (suspension information), and weather information (rain or snow cover) in the case of walking or cycling.

In addition, the acquisition means 52 acquires a usage request for the traffic service proposed by the control means 56 from the user. Specifically, the acquisition means 52 receives transmission of a usage request for the traffic service proposed by the control means 56 from the first terminal device 12A operated by the user. This usage request is, for example, a reservation instruction to reserve the proposed transport service.

The extraction means 54 is a functional means for extracting transportation services to be proposed to the user. In the first embodiment, the extraction means 54 refers to the priority information 50D, and if at least one of the departure point and the arrival point included in the movement request is included in a certain area, the priority corresponding to the certain area Extract transportation services based on Specifically, when the departure and arrival points included in the movement request are included in Town A, the extraction means 54 determines the order of priority corresponding to Town A (walk/bicycle, fixed route, shared demand type, individual demand type order) is extracted.

Further, the extracting means 54 extracts transportation services based on the priority corresponding to the attribute of the user who requested the movement. Specifically, the extracting unit 54 refers to the attributes of the user information 50C, and if the attribute of the user who has issued the movement request is elderly, handicapped, pregnant, or raising a child, When the departure point is included in Town B, multiple transportation services (for example, individual demand type, combined demand type).

The control means 56 is functional means for controlling the information providing system 1 as a whole. In the first embodiment, the control means 56 proposes the transportation services extracted by the extraction means 54 to the user. Specifically, the control means 56 refers to the agency information 50B, searches for a route using the extracted transportation service at the date and time of use included in the movement request, and provides information including the transportation service and the movement route. Generate a page. Subsequently, the control means 56 causes the information providing page to be displayed on the first terminal device 12A of the user who requested the movement.

Based on the usage information acquired by the acquisition means 52, the control means 56 proposes to the user the available transportation service with the highest priority. Specifically, the control means 56 refers to the priority information 50D, generates an information providing page including the highest priority traffic service among the traffic services available in the usage information, and issues a movement request. The information providing page is displayed on the user's first terminal device 12A.

Also, the control means 56 transmits a reservation request based on the movement request to the transportation facility that provides the transportation service requested by the user. Specifically, when the acquisition means 52 acquires a usage request for a transportation service from the user, the control means 56 sends the second terminal device 12B of the transportation facility that provides the transportation service based on the movement request of the user. Submit a reservation request. This reservation request includes, for example, a movement request (departure point, arrival point, date and time of use) and user information (user ID, user name, contact information, attributes, etc.). By sending this reservation request, the user can reserve the use of the transportation service.

<Process flow>
FIG. 5 is a flow chart showing an example of the flow of processing performed by each functional unit shown in FIG. 3 in the information providing system according to the first embodiment. Further, the processing of the following steps is started, for example, at the timing when the user selects the movement request menu after logging into the information providing system on the first terminal device 12A. Note that the order and contents of the following steps can be changed as appropriate.

(Step SP10)
The first terminal device 12A receives the movement request page of the web page 50A from the server device 10 via the communication network NT, and displays it on the screen.

FIG. 6 is a diagram showing an example of the movement request page 100 displayed on the screen of the first terminal device 12A.

As shown in FIG. 6, the travel request page 100 is provided with a location input area 102, a use date and time input area 104, and a send button . The point input area 102 displays input fields for inputting a departure point and an arrival point. The use date and time input area 104 displays input fields for inputting the use date (moving date) on which the user plans to move, and the departure time or arrival time. If the date of use, departure time, and arrival time have not been entered, a movement request is made according to the current date and time. The send button 106 is a button for sending to the server device 10 the movement request entered in each input field by the user.

Returning to FIG. 5, the process shifts to the process of step SP12.

(Step SP12)
Acquisition means 52 acquires a movement request including a departure point, an arrival point, and a date and time of use, based on pressing of the send button on the first terminal device 12A operated by the user. Then, the process shifts to the process of step SP14.

(Step SP14)
The extraction means 54 extracts one or a plurality of transportation services by referring to the user information 50C of the user who made the movement request and the priority information 50D. For example, if at least one of the origin and destination included in the movement request is in Town C and the user attribute is a driver's license surrendered person, the extracting means 54 corresponds to a driver's license surrenderer in Town C. A plurality of transportation services (individual demand type, shared demand type) with higher priority (individual demand type, shared demand type) are extracted. Then, the process shifts to the process of step SP16.

(Step SP16)
The control means 56 refers to the agency information 50B and searches for a route using one or a plurality of transportation services extracted in step SP14. Then, the process shifts to the process of step SP18.

(Step SP18)
The acquisition means 52 obtains the usage date and time included in the travel request acquired in step SP12 and the route retrieved in step SP16 from the second terminal device 12B of the transportation facility providing one or more transportation services extracted in step SP14. , to obtain usage information as to whether or not the transportation service is available. Then, the process shifts to the process of step SP20.

(Step SP20)
The control means 56 generates an information providing page that proposes one or a plurality of traffic services including the highest priority traffic service that can be used in the usage information acquired in step SP18. For example, the control means 56 determines that, of the individual demand type traffic service and the shared demand type traffic service extracted in step SP14, the individual demand type traffic service cannot be used and the shared demand type traffic service is available. Where possible, generate informational pages that include ride-sharing transit services and routes. Then, the process shifts to the process of step SP22.

(Step SP22)
12 A of 1st terminal devices receive the information provision page produced|generated in step SP20 from the server apparatus 10 via the communication network NT, and display it on a screen.

FIG. 7 is a diagram showing an example of the information provision page 110 displayed on the screen of the first terminal device 12A in the first embodiment.

As shown in FIG. 7, the information providing page 110 is provided with a transportation service information area 112, a use button 114, and a return button 116. FIG. In the traffic service information area 112, the traffic service proposed by the information providing system 1, that is, the traffic service with the highest priority among available traffic services, the date and time of use, and the route (route) are displayed. The use button 114 is a button for transmitting a use request for the proposed transportation service to the server device 10 . The return button 116 is a button for transitioning to the movement request page and re-searching for transportation services.

Returning to FIG. 5, the process shifts to the process of step SP24.

(Step SP24)
Acquisition means 52 receives transmission of a use request for the transportation service included in the information providing page from first terminal device 12A in response to pressing of the use button. Then, the process shifts to the process of step SP26.

(Step SP26)
The control means 56 transmits a reservation request based on the travel request acquired in step SP12 to the transportation facility that provides the transportation service for which the use request was received in step SP24. Then, the process ends the series of processes shown in FIG.

<effect>
As described above, in the first embodiment, the storage means 50 stores the priority information including the order of priority for proposing the transportation service in association with each of a plurality of types of transportation services operating in a certain area. Acquisition means 52 for acquiring a movement request including a departure point and an arrival point; Extraction means 54 for extracting a transportation service based on priority if at least one of the departure point and the arrival point is included in a certain area; It functions as control means 56 that proposes transportation services to the user.

According to this configuration, it is possible to propose a transportation service to the user based on the priority in the area, so that it is possible to propose a transportation service according to the policy of the area.

Moreover, in the first embodiment, the priority information includes the priority corresponding to the attributes of the user, and the extraction means 54 extracts the transportation service based on the priority corresponding to the attributes of the user who requested the movement.

According to this configuration, it is possible to provide transportation services to the user based on the priority corresponding to the attributes of the user, so that it is possible to propose transportation services in line with the policy regarding the attributes of the user in the area.

In addition, in the first embodiment, the attribute includes at least one of elderly, pregnant, child-rearing, handicapped, and surrendered driver's license.

According to this configuration, the transportation service is provided to the user based on the priority corresponding to at least one of the user's attributes (elderly, pregnant, child-rearing, handicapped, and driver surrendered). Therefore, it is possible to propose transportation services in line with the policy regarding each attribute of the user in the region.

Further, in the first embodiment, the movement request includes the date and time of use, the extracting means 54 extracts a plurality of transportation services based on priority, and the obtaining means 52 provides the extracted plurality of transportation services. The control means 56 obtains usage information from the transportation facility as to whether or not the transportation service is available at the date and time of usage, and based on the usage information, the control means 56 selects an available transportation service with the highest priority. to the user.

According to this configuration, an available transportation service with the highest priority is proposed from among the plurality of extracted transportation services, so that convenience for the user can be improved.

Further, in the first embodiment, the acquisition means 52 acquires a usage request for a transportation service proposed by the user, and the control means 56 makes a request based on the movement request to the transportation facility that provides the transportation service for which the usage request has been made. Submit a reservation request.

According to this configuration, the user can easily make a reservation for the proposed transportation service, thereby improving convenience for the user.

In addition, in the first embodiment, the priority information includes priority orders corresponding to each of a plurality of regions.

According to this configuration, it is possible to propose a transportation service to the user based on the priority in each of the plurality of areas, so it is possible to propose a transportation service according to the policy of each area.

--- Second Embodiment ---
Next, a second embodiment will be described.

The second embodiment differs from the first embodiment in that a distribution service for transporting (for example, home delivery) articles (for example, products) is proposed to the user. That is, in the second embodiment, if there is a policy regarding the use of distribution services in an area, it is possible to propose a distribution service according to the policy. The configuration and functions of the information providing system according to the second embodiment, which are not described below, are the same as the configuration and functions of the information providing system according to the first embodiment.

In the second embodiment, web page 50A includes a logistics request page.

In addition, in the second embodiment, the agency information 50B includes, for example, distribution service routes (links) throughout Japan, names and IDs of distribution bases (nodes), schedules related to routes and distribution bases (shipping time and arrival time), Includes fees (delivery charges), delivery areas, deliverable items, contact information, etc. This physical distribution service is provided by, for example, a physical distribution agency (a delivery company, a home delivery company, a moving company, etc.). Logistics services include transportation means by fixed routes (non-demand type) such as railroads and air routes, and demand-type transportation means for delivering goods from a physical distribution base to a predetermined or arbitrary location by transportation vehicles, bicycles, and the like. Note that this physical distribution service may include taxis and buses. The contact information includes, for example, access information (e.g., e-mail address, URL, etc.) for obtaining usage information from the distribution agency.

Further, in the second embodiment, the priority information 50D includes priorities (set values) for proposing physical distribution services in association with each of multiple types of physical distribution services operating in a certain area. For example, numerical values are set for priorities for walking/biking (demand type), transportation vehicles (demand type), and fixed routes (non-demand type).
The order of priority includes "#N/A" in the case of a distribution service that cannot be used in the region or a distribution service that is not proposed to be used.

Further, in the second embodiment, the acquisition means 52 acquires a physical distribution request from the user. Specifically, the acquisition unit 52 receives a physical distribution request (distribution service search instruction) for goods including the shipping and arrival points of goods or service providers from the first terminal device 12A operated by the user. A shipping point is a planned location (for example, a store, a warehouse, etc.) at which transportation of an article is to be started. The destination is a planned location (for example, the user's home, an acquaintance's house, etc.) at which the transportation of the article ends. In addition, the distribution request includes the date and time of use of the distribution service (shipment date and time, arrival date and time) and items (for example, product name, product category, etc.).

In addition, the acquisition means 52 obtains information on the date and time of use included in the physical distribution request from the physical distribution institutions that provide the plurality of physical distribution services extracted by the extracting means 54, and on the route retrieved by the control means 56, the physical distribution service is available. Acquire usage information as to whether or not there is Specifically, the acquiring means 52 receives the usage information regarding the date and time of use and the route included in the physical distribution request from each of the second terminal devices 12B of the physical distribution institutions that provide the plurality of physical distribution services extracted by the extracting means 54. . This usage information includes transport availability information for demand-type physical distribution services, transport schedule information for fixed routes (suspension information), and weather information (rain or snow cover) in the case of walking/bicycling.

Further, the obtaining means 52 obtains a use request for the distribution service proposed by the control means 56 from the user. Specifically, the acquisition means 52 receives transmission of a use request for the distribution service proposed by the control means 56 from the first terminal device 12A operated by the user. This usage request is, for example, a reservation instruction for reserving the proposed logistics service.

In the second embodiment, the extracting means 54 refers to the priority information 50D, and if at least one of the place of departure and the place of arrival included in the physical distribution request is included in a certain area, the priority corresponding to the certain area. Extract logistics services based on Specifically, when the shipping point and the arrival point included in the physical distribution request are included in Town A, the extraction means 54 sets the priority (in order of walking/biking, fixed route, and transportation car) corresponding to Town A. One or a plurality of top distribution services (for example, walking/bicycle) are extracted.

Also, the extracting means 54 extracts a physical distribution service based on the priority corresponding to the attribute of the user who made the physical distribution request. Specifically, the extracting means 54 refers to the attributes of the user information 50C, and if the attribute of the user who made the distribution request is elderly, handicapped, pregnant, or raising a child, the attribute is included in the distribution request. When the destination is in Town B, multiple transportation services (for example, transportation vehicles, walk/bicycle).

In the second embodiment, the control means 56 proposes the physical distribution service extracted by the extraction means 54 to the user. Specifically, the control means 56 refers to the organization information 50B, searches for a route for using the extracted physical distribution service at the date and time of use included in the physical distribution request, and provides information including the extracted physical distribution service. Generate a page. Subsequently, the control means 56 causes the information providing page to be displayed on the first terminal device 12A of the user who made the distribution request.

Further, based on the usage information acquired by the acquisition means 52, the control means 56 proposes to the user an available logistics service with the highest priority. Specifically, the control means 56 refers to the priority information 50D, generates an information providing page including the highest priority distribution service among the distribution services available in the usage information, and makes a distribution request. The information providing page is displayed on the user's first terminal device 12A.

Further, the control means 56 transmits a reservation request based on the physical distribution request to the physical distribution agency that provides the physical distribution service requested by the user. Specifically, when the acquisition means 52 acquires a use request for a physical distribution service from a user, the control means 56 causes the second terminal device 12B of the physical distribution institution that provides the physical distribution service to receive a request based on the user's physical distribution request. Submit a reservation request. This reservation request includes, for example, a physical distribution request (shipping point, arrival point, date and time of use) and user information (user ID, user name, contact information, attributes, etc.). By sending this reservation request, the user can reserve the use of the logistics service.

<Process flow>
FIG. 8 is a flowchart showing an example of the flow of processing performed by each functional means in the information providing system according to the second embodiment. Further, the processing of the following steps is started, for example, at the timing when the user selects the physical distribution request menu after logging into the information providing system on the first terminal device 12A. Note that the order and contents of the following steps can be changed as appropriate.

(Step SP30)
The first terminal device 12A receives the physical distribution request page of the web page 50A from the server device 10 via the communication network NT, and displays it on the screen.

FIG. 9 is a diagram showing an example of a physical distribution request page 120 displayed on the screen of the first terminal device 12A.

As shown in FIG. 9, the physical distribution request page 120 is provided with a point input area 122, a use date input area 124, an item input area 126, and a send button 128. FIG. The point input area 122 displays input fields for inputting the place of dispatch and the place of arrival. The date and time of use input area 124 displays input fields for inputting the date of use (transportation date) on which the user plans to transport the item and the shipping time or arrival time of the item. If the usage date, shipping time, and arrival time are not entered, a physical distribution request is made according to the current date and time. The item input area 126 represents an input column for inputting the item of the article that the user wishes to transport. The item input area 126 also displays an additional column for adding a new item. The send button 128 is a button for sending to the server device 10 the physical distribution request entered in each entry field by the user.

Returning to FIG. 5, the process shifts to the process of step SP32.

(Step SP32)
Acquisition means 52 acquires a physical distribution request including the place of dispatch, the place of arrival, the date and time of use, and the item based on the pressing of the send button on the first terminal device 12A operated by the user. Then, the process shifts to the process of step SP34.

(Step SP34)
The extracting means 54 extracts one or a plurality of physical distribution services by referring to the user information 50C of the user who made the physical distribution request and the priority information 50D. For example, if at least one of the place of departure and the place of arrival included in the physical distribution request is included in Town C, and the user attribute is a person who has surrendered his driver's license, the extracting means 54 corresponds to the person who has surrendered his driver's license in Town C. A plurality of logistics services (transportation vehicle, walking/bicycle) with high priority (transportation vehicle, walking/bicycle, fixed route) are extracted. Then, the process shifts to the process of step SP36.

(Step SP36)
The control means 56 refers to the agency information 50B and searches for a route using the one or more distribution services extracted in step SP34. Then, the process shifts to the process of step SP38.

(Step SP38)
The acquisition means 52 acquires the date and time of use included in the physical distribution request acquired in step SP32 from the second terminal device 12B of the physical distribution institution that provides one or more physical distribution services extracted in step SP34 and the route retrieved in step SP36. , obtain usage information as to whether or not the distribution service is available. Then, the process shifts to the process of step SP40.

(Step SP40)
The control means 56 generates an information providing page that proposes one or a plurality of physical distribution services including the highest priority physical distribution service that can be used in the usage information acquired in step SP38. For example, the control means 56, of the transportation vehicle and walking/bicycle extracted in step SP34, if the transportation vehicle can be used and the walking/bicycle is not available, the transportation vehicle logistics service Generate an informational page with directions. Then, the process moves to the process of step SP42.

(Step SP42)
12 A of 1st terminal devices receive the information provision page produced|generated in step SP40 from the server apparatus 10 via the communication network NT, and display it on a screen.

FIG. 10 is a diagram showing an example of an information provision page 130 displayed on the screen of the first terminal device 12A in the second embodiment.

As shown in FIG. 10, the information providing page 130 is provided with a physical distribution service information area 132, a use button 134, and a return button 136. FIG. In the physical distribution service information area 132, the physical distribution service proposed by the information providing system 1, that is, the physical distribution service that is available and has the highest priority, the date and time of use, and the delivery route (route) are displayed. . The use button 134 is a button for transmitting a use request for the proposed physical distribution service to the server device 10 . The return button 136 is a button for transitioning to the physical distribution request page and re-searching the physical distribution service.

Returning to FIG. 8, the process shifts to the process of step SP44.

(Step SP44)
Acquisition means 52 receives transmission of a use request for the physical distribution service included in the information providing page from first terminal device 12A in response to pressing of the use button. Then, the process shifts to the process of step SP46.

(Step SP46)
The control means 56 transmits a reservation request based on the physical distribution request acquired in step SP32 to the physical distribution agency that provides the physical distribution service for which the use request was received in step SP44. Then, the process ends the series of processes shown in FIG.

<effect>
As described above, in the second embodiment, the storage means 50 stores the priority information including the order of priority for proposing the distribution service by associating the computer with each of a plurality of types of distribution services operating in a certain area. Acquisition means 52 for acquiring a physical distribution request for an article including the origin and destination; Extraction means 54 for extracting physical distribution services based on priority when at least one of the origin and destination is included in a certain area; It functions as a control means 56 that proposes the logistics service provided to the user.

According to this configuration, it is possible to propose a physical distribution service to the user based on the order of priority in the region, and therefore it is possible to propose a physical distribution service according to the policy of the region.

Moreover, in the second embodiment, the priority information includes the priority corresponding to the attributes of the user, and the extracting means 54 extracts the distribution service based on the priority corresponding to the attribute of the user who made the distribution request.

According to this configuration, it is possible to provide a distribution service to the user based on the priority corresponding to the user's attribute, so that it is possible to propose a distribution service that conforms to the policy regarding the user's attribute in the region.

In addition, in the second embodiment, the attribute includes at least one of elderly, pregnant, child-rearing, disabled, and surrendered driver's license.

According to this configuration, the distribution service is provided to the user based on the priority corresponding to at least one of the attributes of the user (elderly, pregnant, child-rearing, handicapped, or surrendered driver's license). Therefore, it is possible to propose a logistics service that conforms to the policy regarding each attribute of the user in the area.

Further, in the second embodiment, the physical distribution request includes the date and time of use, the extracting means 54 extracts a plurality of physical distribution services based on the order of priority, and the obtaining means 52 provides the extracted physical distribution services. The control means 56 acquires usage information indicating whether or not the logistics service is available at the date and time of usage from the logistics institution, and based on the usage information, the control means 56 selects an available logistics service with the highest priority. to the user.

According to this configuration, an available distribution service having the highest priority is proposed from among the plurality of extracted distribution services, so that convenience for the user can be improved.

Further, in the second embodiment, the acquisition means 52 acquires a use request for a distribution service proposed by the user, and the control means 56 sends a request based on the distribution request to the distribution institution that provides the requested distribution service. Submit a reservation request.

According to this configuration, the user can easily make a reservation for the proposed distribution service, thereby improving convenience for the user.

In addition, in the second embodiment, the priority information includes priority orders corresponding to each of a plurality of regions.

According to this configuration, it is possible to propose a physical distribution service to the user based on the priority in each of a plurality of regions, so that it is possible to propose a physical distribution service according to the policy of each region.

--- Modification ---
It should be noted that the present invention is not limited to the above embodiments. In other words, the above-described embodiments are also included in the scope of the present invention as long as they have the features of the present invention, as long as they have the features of the present invention. In addition, each element included in the above embodiment and modified examples described later can be combined as long as it is technically possible, and a combination of these is also included in the scope of the present invention as long as it includes the features of the present invention.

For example, in the first embodiment and the second embodiment, the case where the control means 56 proposes services (transportation service, logistics service) based on the priority corresponding to the area has been described. (For example, the proposed service may be changed based on the waiting time, the number of transfers, the charge per unit distance, the overall ranking according to the distance traveled, etc.). For example, the control means 56 proposes a service according to the points (scores) corresponding to the high priority of the service in the priority information 50D and the points corresponding to the order of high convenience of the route-searched service. . Specifically, the control means 56 adds the priority (value) of the service in the priority information 50D and the order (value) of high convenience of the route-searched service, and selects the service with the low added value. suggest.

The control means 56 also allows the user to use a service (transportation service, logistics service) pass (for example, an elderly support pass, a disabled support pass, a pregnant woman support pass, a child care support pass, a driver's license surrender support pass, a commuter pass) ticket, etc.), the service may be proposed with priority. In this case, the user information 50C includes, for example, information on various passes possessed by the user.

Further, in the first embodiment and the second embodiment, the case where the control means 56 generates an information providing page including available services (transportation service, logistics service) in the usage information has been described. If the service does not exist, another means (alternative) may be proposed. For example, the acquisition means 52 acquires the user's purpose of movement in the movement request, and the control means 56 proposes another means according to the purpose of movement. Specifically, the control means 56 proposes working in a shared office when the purpose of movement is "commuting", proposes remote classes when the purpose of movement is "commuting", If it is "medical consultation", telemedicine is suggested. Also, for example, the acquisition means 52 acquires the transportation purpose of the goods in the physical distribution request, and the control means 56 proposes another means according to the transportation purpose. Specifically, the control means 56 proposes the use of a mobile supermarket when the transportation purpose is "food delivery".

In addition, in the second embodiment, the case where the control means 56 proposes a physical distribution service for transporting goods has been described. ) may be proposed.

--- Addendum ---
[Appendix 1]
the computer,
storage means for storing priority information including priorities for proposing logistics services in association with each of a plurality of types of logistics services operating in a certain area;
Acquisition means for acquiring from a user a physical distribution request for an article, including a shipping point and an arrival point;
extracting means for extracting a logistics service based on the order of priority when at least one of the place of dispatch and the place of arrival is included in the certain area;
control means for proposing the extracted logistics service to the user;
to function as
program.
[Appendix 2]
The priority information includes priority corresponding to user attributes,
The extracting means extracts the physical distribution service based on the priority corresponding to the attribute of the user who made the physical distribution request.
A program according to Appendix 1.
[Appendix 3]
The attributes include at least one of elderly, pregnant, raising children, disabled, and surrendering driver's license.
The program according to Appendix 2.
[Appendix 4]
The logistics request includes a date and time of use,
The extracting means extracts a plurality of logistics services based on the order of priority,
The acquiring means acquires usage information indicating whether or not the logistics service is available at the usage date and time from the logistics institutions that provide the plurality of extracted logistics services,
The control means proposes to the user an available logistics service with the highest priority based on the usage information.
4. The program according to any one of appendices 1 to 3.
[Appendix 5]
The acquisition means acquires a usage request for the proposed logistics service from the user,
The control means transmits a reservation request based on the physical distribution request to a physical distribution agency that provides the physical distribution service for which the use request has been made.
5. The program according to any one of appendices 1 to 4.
[Appendix 6]
The priority information includes the priority order corresponding to each of a plurality of regions,
6. The program according to any one of appendices 1 to 5.
[Appendix 7]
storage means for storing priority information including a priority order for proposing a distribution service in association with each of a plurality of types of distribution services operating in a certain area;
Acquisition means for acquiring from a user a physical distribution request for an article including a shipping point and an arrival point;
extracting means for extracting a physical distribution service based on the order of priority when at least one of the place of dispatch and the place of arrival is included in the certain area;
a control means for proposing the extracted logistics service to the user;
Information processing device.

DESCRIPTION OF SYMBOLS 10... Server apparatus (computer), 12... Terminal device, 50... Storage means, 52... Acquisition means, 54... Extraction means, 56... Control means

Claims (7)

the computer,
storage means for storing priority information including priorities for proposing transportation services in association with each of a plurality of types of transportation services operating in a certain area;
Acquisition means for acquiring a movement request including a departure point and an arrival point from a user;
extracting means for extracting transportation services based on the order of priority when at least one of the departure point and the arrival point is included in the certain area;
control means for proposing the extracted transportation service to the user;
to function as
program. The priority information includes priority corresponding to user attributes,
The extraction means extracts transportation services based on priorities corresponding to attributes of the user who has made the travel request.
A program according to claim 1. The attributes include at least one of elderly, pregnant, raising children, disabled, and surrendering driver's license.
3. A program according to claim 2. the movement request includes a usage date and time,
The extraction means extracts a plurality of transportation services based on the priority,
The acquisition means acquires usage information indicating whether or not the transportation service is available at the usage date and time from the transportation facilities that provide the extracted plurality of transportation services,
The control means proposes to the user an available transportation service with the highest priority based on the usage information.
A program according to any one of claims 1 to 3. The acquisition means acquires a usage request for the proposed transportation service from the user,
The control means transmits a reservation request based on the movement request to a transportation facility that provides the transportation service for which the usage request has been made.
A program according to any one of claims 1 to 4. The priority information includes the priority order corresponding to each of a plurality of regions,
A program according to any one of claims 1 to 5. storage means for storing priority information including priorities for proposing transportation services in association with each of a plurality of types of transportation services operating in a certain area;
Acquisition means for acquiring a movement request including a departure point and an arrival point from a user;
extracting means for extracting transportation services based on the order of priority when at least one of the departure point and the arrival point is included in the certain area;
a control means for proposing the extracted transportation service to the user;
Information processing device.

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