JP2022085583A - System and method for providing sales instruction recommendation to salesperson - Google Patents

Abstract

To provide a sales promotion instruction providing system which supports a salesperson who does not have much experience so as to perform appropriate sales promotion to a customer.SOLUTION: A sales promotion instruction providing system 1 acquires lane identification information, specified time and date, and a vehicle number, specifies, when it is determined that two or more different vehicle numbers have been specified within a predetermined period, attribute information corresponding to the specified vehicle numbers, calculates ratings of the specified vehicle numbers, specifies a vehicle number of a rating that is most likely to accept sales promotion recommendations, and notifies a salesperson terminal 70 of fuel lanes 10-50 where a vehicle of the specified vehicle number exists.SELECTED DRAWING: Figure 2

Description

The present invention relates to a system and a method for providing a sales promotion instruction to a salesperson.

According to Patent Document 1 and the like, it is known to promote sales at service stations.

Patent No. 40308232

By the way, a plurality of refueling lanes are installed in the service station. During busy periods, customers may enter each of these multiple refueling lanes. A veteran salesperson can look at the vehicles and people who have entered the store and select which refueling lane the customer should be promoted to. However, it is difficult for an inexperienced salesperson to select an appropriate customer.
Therefore, an object of the present invention is to provide a sales promotion instruction providing system and a method thereof for supporting an inexperienced salesperson to carry out sales promotion activities to appropriate customers.

In order to achieve the above object, according to the present invention,
It is a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to carry out sales promotion activities to the customers in which refueling lane.
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
With a notification unit,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
Based on the customer database, the attribute information corresponding to each of the specified vehicle numbers is specified in the attribute specifying unit.
The score calculation unit is made to calculate the score for each vehicle number based on the vehicle number and the attribute information, and the vehicle number of the score that is most likely to accept the sales promotion proposal is specified.
Based on the lane identification information, the refueling lane in which the vehicle with the specified vehicle number is located is identified.
A system for providing a sales promotion instruction to a salesperson is provided, which notifies the salesperson terminal of the specified refueling lane.

In order to achieve the above object, according to the present invention,
It is a sales promotion instruction providing system that proposes to the sales staff of the service station where the refueling lane for selling fuel oil is installed whether or not to carry out sales promotion activities to customers.
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
A system for providing a sales promotion instruction to a salesperson is provided, which has a notification unit for notifying the salesperson terminal when the score is equal to or higher than a predetermined value.

In order to achieve the above object, according to the present invention,
It is a sales promotion instruction provision system that proposes to the sales staff of a service station with multiple refueling lanes that sell fuel oil whether or not to carry out sales promotion activities to customers.
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
It has a notification unit that can communicate with the salesperson terminal,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The score calculation unit is made to calculate the score of each customer based on the vehicle number and the customer database.
Identify the customer with the score above the predetermined value and most likely to accept the promotional proposal.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A sales promotion instruction providing system for notifying the salesperson terminal of the specified refueling lane is provided.

In order to achieve the above object, according to the present invention,
It is a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to be carried out to the customers in which refueling lane.
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. The score database and
With a notification unit,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The grades corresponding to the specified plurality of vehicle numbers are read from the score database and compared to identify the customer with the grade that is most likely to accept the promotion proposal.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A system for providing a sales promotion instruction to a salesperson is provided, which notifies the salesperson terminal of the specified refueling lane.

In order to achieve the above object, according to the present invention,
It is a sales promotion instruction providing system that proposes to the sales staff of the service station where the refueling lane for selling fuel oil is installed whether or not to carry out sales promotion activities to customers.
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. The score database and
With a notification unit,
The notification unit
Obtain the vehicle number from the number identification unit and
The score of the customer corresponding to the acquired vehicle number is read from the score database, and the score is read.
A system for providing a sales promotion instruction to a salesperson is provided, which notifies the salesperson terminal when the score is equal to or higher than a predetermined value.

In order to achieve the above object, according to the present invention,
It is a sales promotion instruction provision system that proposes to the sales staff of a service station with multiple refueling lanes that sell fuel oil whether or not to carry out sales promotion activities to customers.
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. The score database and
It has a notification unit that can communicate with the salesperson terminal,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
Based on the vehicle number and the score database, the score of each customer is specified.
Identify the customer with the rating that is most likely to accept the promotional proposal, identify the refueling lane with the identified customer,
A system for providing a sales promotion instruction to a salesperson is provided, which notifies the salesperson terminal of the specified refueling lane.

In order to achieve the above object, according to the present invention,
It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to carry out sales promotion activities to the customers in the refueling lanes.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
With a notification unit,
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
Based on the customer database, the attribute specifying unit is made to specify the attribute information corresponding to each of the specified vehicle numbers.
The score calculation unit is made to calculate the score for each vehicle number based on the vehicle number and the attribute information, and the vehicle number of the score that is most likely to accept the sales promotion proposal is specified.
Based on the lane identification information, the refueling lane in which the vehicle with the specified vehicle number is located is identified.
A method of providing a sales promotion instruction to a salesperson is provided, in which the salesperson terminal is notified of the specified refueling lane.

In order to achieve the above object, according to the present invention,
It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes whether or not to carry out sales promotion activities to customers to the sales staff of a service station equipped with a refueling lane that sells fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
It has a score calculation unit for calculating the score of the customer, which indicates the ease of accepting the sales promotion proposal of the customer based on the specified attribute information.
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
When the number identification unit outputs the vehicle number,
Based on the customer database, the attribute specifying unit identifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit.
The score calculation unit is made to calculate the score of the customer based on the specified attribute information.
A method of providing a sales promotion instruction to a salesperson is provided, in which the salesperson terminal is notified when the score is equal to or higher than a predetermined value.

In order to achieve the above object, according to the present invention,
It is a method of providing sales promotion instructions using a sales promotion instruction provision system that proposes whether or not to carry out sales promotion activities to customers to sales staff of service stations equipped with multiple refueling lanes that sell fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
It has a score calculation unit for calculating the score of the customer, which indicates the ease of accepting the sales promotion proposal of the customer based on the specified attribute information.
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The score calculation unit is made to calculate the score of each customer based on the vehicle number and the customer database.
Identify the customer with the score that is above the predetermined value and is most likely to accept the promotion proposal.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A method of providing a sales promotion instruction to a salesperson is provided, in which the salesperson terminal is notified of the specified refueling lane.

In order to achieve the above object, according to the present invention,
It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to carry out sales promotion activities to the customers in the refueling lanes.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. Has a score database, and has
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The grades corresponding to the specified plurality of vehicle numbers are read from the score database and compared, and the customer with the grade that is most likely to accept the promotion proposal is identified.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A method of providing a sales promotion instruction to a salesperson is provided, in which the salesperson terminal is notified of the specified refueling lane.

In order to achieve the above object, according to the present invention,
It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes whether or not to carry out sales promotion activities to customers to the sales staff of a service station equipped with a refueling lane that sells fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. Has a score database, and has
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
Obtain the vehicle number from the number identification unit,
The customer's score corresponding to the acquired vehicle number is read from the score database.
A method of providing a sales promotion instruction to a salesperson is provided, in which the salesperson terminal is notified when the score is equal to or higher than a predetermined value.

In order to achieve the above object, according to the present invention,
It is a method of providing sales promotion instructions using a sales promotion instruction provision system that proposes whether or not to carry out sales promotion activities to customers to sales staff of service stations equipped with multiple refueling lanes that sell fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. Has a score database, and has
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The customer's score is specified based on the vehicle number and the score database, and the customer with the score that is most likely to accept the promotion proposal is specified.
Identify the refueling lane where the identified customer is located,
A method of providing a sales promotion instruction to a salesperson is provided, in which the salesperson terminal is notified of the specified refueling lane.

INDUSTRIAL APPLICABILITY According to the present invention, there is provided a sales promotion instruction providing system and a method thereof for assisting an inexperienced salesperson to carry out sales promotion activities to appropriate customers.

It is a system block diagram of the service station which has the sales promotion instruction providing system which concerns on 1st Embodiment of this invention. It is a system block diagram of the sales promotion instruction providing system of 1st Embodiment. It is a flowchart of the process executed by the sales instruction proposal system of 1st Embodiment. This is an example of a customer database. It is a flowchart of the process executed by the sales promotion instruction providing system of 2nd Embodiment. It is a flowchart of the process executed by the sales promotion instruction providing system of 3rd Embodiment. It is a system block diagram of the sales promotion instruction providing system of 4th Embodiment. This is an example of a sales database. This is an example of a customer database (score database). It is a flowchart of the process executed by the sales promotion instruction providing system of 4th Embodiment. It is a flowchart of the process executed by the sales promotion instruction providing system of 5th Embodiment. 6 is a flowchart of processing executed by the sales promotion instruction providing system of the sixth embodiment.

The sales promotion instruction providing system 1 (hereinafter referred to as a providing system) of the present embodiment is provided in a service station in which a plurality of refueling lanes for selling fuel oil are installed. The provision system 1 proposes to the sales staff which refueling lane the customer is in to make a sales promotion proposal.

<First Embodiment>
FIG. 1 is an overall system block diagram in a service station having a sales promotion instruction providing system (hereinafter referred to as providing system 1) according to the first embodiment of the present invention. As shown in FIG. 1, the service station is provided with a first refueling lane 10, a second refueling lane 20, a third refueling lane 30, a fourth refueling lane 40, and a fifth refueling lane 50. In the first refueling lane 10 to the fifth refueling lane, fuel oil such as regular gasoline is supplied to the vehicle.

A first camera 11, a first refueling machine 12, and a first POS terminal 13 (payment terminal) are installed in the first refueling lane 10.
The first refueling machine 12 supplies fuel to the customer's vehicle and counts the quantity of the supplied fuel oil. The first refueling machine 12 includes a refueling nozzle, a measuring instrument, and the like.

The first POS terminal 13 is a device that requests a customer to pay money and makes a payment according to the type and quantity of fuel oil refueled by the first refueling machine 12. The first POS terminal 13 includes an operation unit operated by a customer who refuels, a display unit for displaying a payment amount, and a money receiving unit for accepting cash or a credit card.
The first POS terminal 13 outputs sales data including the type, quantity, and sales date and time of the supplied fuel oil. Further, in the present embodiment, the first POS terminal 13 also includes the POSID (POS identification information) used for distinguishing from other POS in the sales data and outputs the data.

The first camera 11 photographs the license plate of the vehicle to be refueled in the first refueling lane 10. The first camera 11 outputs an image together with the shooting date and time. The first camera 11 outputs an image acquired by the first camera 11 together with a camera ID (lane identification information) indicating that the first camera 11 has taken a picture. The first camera 11 of the present embodiment constantly captures images, and continuously outputs the captured images, the shooting date and time, and the camera ID.

Fuel oil is also supplied from the second refueling lane 20 to the fifth refueling lane 50 in the same manner as in the first refueling lane 10. Similar to the first refueling machine 12, the second camera 21 to the fifth camera 51, the second refueling machine 22 to the fifth refueling machine 52, and the second POS also in these second refueling lanes 20 to the fifth refueling lane 50. Terminals 23 to 5 POS terminals are installed. Since the configurations of the camera, the refueling machine, and the POS are the same as those of the respective devices installed in the first refueling lane 10, detailed description thereof will be omitted.

The first to fifth cameras 11 to 51 and the first to fifth POS terminals 13 to 53 are communicably connected to the management server 60. The first to fifth cameras 11 to 51, the first to fifth POS terminals 13 to 53, and the management server 60 may be connected by wire or wirelessly. The management server 60 includes a memory for recording computer-readable instructions and an information processing device for executing computer-readable instructions.

FIG. 2 is a system block diagram of the provided system 1. As shown in FIG. 2, the providing system 1 includes first to fifth cameras 11 to 51, first to fifth POS terminals 13 to 53, a management server 60, and a salesperson terminal 70. ..

The salesperson terminal 70 is a portable terminal such as a mobile phone or a tablet terminal carried by a salesperson, and includes a display unit. Alternatively, the salesperson terminal 70 is a display that can be seen by a salesperson hung on the wall of a service station, for example, a store.

The management server 60 includes a number specifying unit 61, an attribute specifying unit 62, a score calculation unit 63, a notification unit 64, and a data server 65. The data server 65 records a customer database which will be described in detail later.

The number specifying unit 61 identifies the vehicle number of the license plate of the vehicle from the images taken by the first camera 11 to the fifth camera 51, and outputs the vehicle number together with the specified specific date and time. The number specifying unit 61 outputs shooting data including the specified vehicle number and the specified date and time.

The number specifying unit 61 acquires image data and a shooting date and time from the first camera 11 to the fifth camera 51. The number specifying unit 61 analyzes the image data to specify the vehicle number. When a vehicle appears in the image continuously output from the first camera 11, the number specifying unit 61 identifies the vehicle number and outputs the specified vehicle number. Also, if the same vehicle continues to exist in the image or if the vehicle does not exist in the image, the vehicle number is not output.

FIG. 3 is a flowchart of the process executed by the providing system 1. As shown in FIG. 3, first, the notification unit 64 determines whether or not the vehicle number is specified from the number specifying unit 61 (step S01). If the vehicle number is not output from the number specifying unit 61 (step S01: No), the notification unit 64 ends the process. In this case, the notification unit 64 executes the process of FIG. 3 again after a predetermined time has elapsed, for example, after 1 second.

If the vehicle number is output from the number specifying unit 61 (step S01: Yes), the notification unit 64 determines whether or not a plurality of vehicle numbers have been specified within a predetermined period (step S02). The predetermined period is, for example, 3 minutes.

The number specifying unit 61 outputs the vehicle number of the entered vehicle each time the vehicle enters each of the first refueling lane 10 to the fifth refueling lane 50. Further, the number specifying unit 61 outputs a specific date and time each time the vehicle number is specified. For example, a vehicle may enter the first refueling lane 10 and the second refueling lane 20 at almost the same time, and in this case, the number specifying unit 61 outputs the vehicle number of each vehicle together with the specified date and time. In such a case, the notification unit 64 can determine that the number specifying unit 61 has specified a plurality of vehicle numbers within a predetermined period by determining that each specific date and time is within 3 minutes.

Instead, for example, when a vehicle enters the second refueling lane 20 5 minutes after the vehicle enters the first refueling lane 10, and the number specifying unit 61 outputs each vehicle number at 5 minute intervals. It is determined that the notification unit 64 has not specified a plurality of vehicle numbers within a predetermined period. In this case, since the specific dates and times are separated by 3 minutes or more, it can be determined that the notification unit 64 has not specified a plurality of vehicle numbers within a predetermined period.
When a plurality of vehicles enter the store in sequence in this way, the salesperson has time to observe each vehicle, so it is easy to instantly determine which refueling lane to go to for sales promotion. Therefore, in the present embodiment, if the vehicles do not enter the store at the same time, the following processing is not performed.

When it is determined that a plurality of vehicle numbers have not been specified within a predetermined period (step S02: No), the notification unit 64 ends the process.
On the other hand, when it is determined that a plurality of vehicle numbers have been specified within a predetermined period (step S02: Yes), the notification unit 64 causes the score calculation unit 63 to calculate the score of each customer based on the vehicle number and the customer database. (Step S03). In the following description, it is assumed that the second vehicle has entered the second refueling lane 20 5 seconds after the first vehicle has entered the first refueling lane 10. It is assumed that the vehicle number of the first vehicle is "Shinagawa 1234" and the vehicle number of the second vehicle is "Tokyo 3456".

FIG. 4 shows an example of a customer database. As shown in FIG. 4, attribute information is recorded in the customer database in association with the vehicle number. As the attribute information, the purchase history of each product of the customer, the frequency of visits to the store, and the date of the previous visit are recorded. As a purchase history, the number of purchase opportunities for products such as fuel oil, engine oil, wipers, and car washes is recorded on a five-point scale. The higher the number, the higher the number of purchase opportunities, and the smaller the number, the lower the number of purchase opportunities. Further, in the illustrated example, the frequency of visits to the store is also expressed on a 5-point scale. The higher the number, the higher the frequency of visits, and the smaller the number, the lower the frequency of visits. The attribute information shown in FIG. 4 is merely an example. The provision system 1 may include at least the customer's visit frequency and refueling history as attribute information.

The notification unit 64 specifies the attribute information corresponding to the vehicle number output by the number identification unit 61 from the customer database. The notification unit 64 identifies the attribute information of the vehicle number "Shinagawa 1234" which is the first vehicle and the attribute information of the second vehicle "Tokyo 3456" from the customer database. If there is no corresponding vehicle number in the customer database, the notification unit 64 ends the process.

Further, the notification unit 64 inputs the specified attribute information into the score calculation unit 63, and causes the notification unit 64 to calculate the customer's score indicating the ease of accepting the customer's sales promotion proposal.
This score can be calculated based on, for example, the frequency of visits to the store. For example, a user who visits the store frequently is a good customer for the service station. Therefore, the score calculation unit 63 can be configured to calculate a higher score as the frequency of visits to the store increases.
Alternatively, for service stations that want to strengthen sales of consumables such as engine oil and wipers, they want to promote sales to users who frequently purchase consumables. Therefore, the score calculation unit 63 can be configured to calculate a higher score as the frequency of purchasing consumables increases.
Furthermore, if the user's visit cycle can be grasped from the previous store visit date, and if the current visit date has passed the store visit cycle from the previous store visit date, we would like to talk to the user to ask the user about the situation. In such a case, the score calculation unit 63 can be configured to calculate the score based on the frequency of visits to the store.
The score calculation unit 63 may be configured to calculate a score by adding a plurality of items of attribute information. For example, when the above circumstances are taken into consideration in a complex manner, the score calculation unit 63 can calculate the score based on the frequency of visits to the store, the frequency of purchase of consumables, and the date of the previous visit.
Further, it may be configured so that the score calculation method can be set for each service station.
Further, the score calculation unit 63 can also be configured by a learning model that identifies the customer who is most likely to accept the sales promotion when the attribute information is input.

The notification unit 64 causes the score calculation unit 63 to calculate the scores of "Shinagawa 1234" and "Tokyo 3456". In the following explanation, it is assumed that the score is expressed as a score of 10 grades, the score of "Shinagawa 1234" is "8", and the score of "Tokyo 3456" is "6". Here, it is shown that the higher the score, the easier it is to accept the sales promotion proposal.

Further, the notification unit 64 identifies a vehicle number having a score that is most likely to accept the sales promotion proposal (step S04). Here, "Shinagawa 1234" with the highest score is specified.
The notification unit 64 identifies the refueling lanes 10 to 50 in which the vehicle having the specified vehicle number is located, based on the lane identification information. The number specifying unit 61 outputs "Shinagawa 1234" together with a camera ID indicating the first camera 11 of the first refueling lane 10. Therefore, based on the camera ID, the notification unit 64 can identify that the vehicle of "Shinagawa 1234" is in the first refueling lane 10.
Further, the notification unit 64 notifies the salesperson terminal of the specified refueling lanes 10 to 50. Here, the first refueling lane 10 is notified to the salesperson terminal 70.

When customers enter a large number of refueling lanes 10 to 50 at the same time, a salesperson who has been working at a service station for a long time can intuitively grasp familiar customers and customers with an atmosphere that is easy to receive sales promotion. It is possible to carry out sales promotion activities to appropriate customers. On the other hand, an inexperienced salesperson may not be able to identify an appropriate customer because he / she does not have such knowledge and feeling, and may miss a sales opportunity. However, according to the provision system 1 and the proposed method of the present embodiment, even if customers enter a large number of refueling lanes 10 to 50 at the same time, it is sold to which refueling lane 10 to 50 customers should go to the sales promotion activity. Since the notification is sent to the member terminal 70, even an inexperienced salesperson can carry out sales promotion activities to appropriate customers.

The sales promotion activity in the present embodiment is to propose products or services provided by the service station other than fuel oil sales. The provision system 1 of the present embodiment is intended to recommend car wash services, inspections, and the like other than fuel oil to customers who come to the store to purchase fuel oil.

<Second embodiment>
The provision system 1 according to the second embodiment of the present invention will be described. In the first embodiment described above, when a customer enters a plurality of refueling lanes 10 to 50 at the same time, the salesperson terminal 70 is notified to which customer the sales promotion activity should be performed. In the second embodiment described below, the salesperson terminal 70 is notified whether or not the customer who has entered the refueling lane should carry out the sales promotion activity. The above-mentioned first embodiment is applied to a service station provided with a plurality of refueling lanes 10 to 50, while the second embodiment is applied to a service station provided with a single refueling lane.
Since the system block diagram of the present embodiment is the same as that of the first embodiment except that the refueling lane is single and the camera does not need to output the camera ID, the description thereof is omitted. do.

FIG. 5 is a flowchart of the process executed by the provision system 1 of the present embodiment. As shown in FIG. 5, first, the notification unit 64 determines whether or not the number specifying unit 61 has specified the vehicle number (step S11). When the number specifying unit 61 does not specify the vehicle number (step S11: No), the notification unit 64 ends the process.

When the number specifying unit 61 specifies the vehicle number (step S11: Yes), the notification unit 64 calculates the score based on the vehicle number and the customer database (step S12). More specifically, the notification unit 64 specifies the attribute information of the vehicle number specified by the number specifying unit 61 from the customer database by the attribute specifying unit 62. Further, the notification unit 64 inputs the specified attribute information into the score calculation unit 63, and calculates the score. The method of calculating the score by the score calculation unit 63 is the same as that of the first embodiment described above.

Next, the notification unit 64 determines whether or not the calculated score is equal to or higher than a predetermined value (step S13). For example, it is assumed that the score is expressed on a 10-point scale, and the higher the score, the easier it is to accept the sales promotion proposal. At this time, for example, the predetermined value can be 7 points.

When it is determined that the calculated score is equal to or higher than a predetermined value (step S13: Yes), the notification unit 64 notifies the salesperson terminal 70 (step S14). The case where the calculated score is equal to or higher than the predetermined value is the case where the result can be expected by conducting sales promotion activities to the customer. In such a case, the notification unit 64 informs the salesperson through the salesperson terminal 70 that there is a target customer to carry out sales promotion activities.

When the calculated score is less than a predetermined value (step S13: No), the notification unit 64 does nothing and ends the process. The case where the calculated score is less than the predetermined value is the case where the result cannot be expected even if the sales promotion activity is carried out to the customer. In such a case, the notification unit 64 does not notify the salesperson terminal 70 of anything. The salesperson may continue other operations or may attempt sales promotion activities to this customer.

According to the provision system 1 and the provision method of the present embodiment, when a customer who can expect results from sales promotion activities visits the store, the notification unit 64 notifies the salesperson terminal 70 to provide an effective sales promotion opportunity. Can be done. Further, when a customer whose result is difficult to expect comes to the store, the salesperson can improve the business efficiency of the salesperson by giving priority to other operations by not notifying the salesperson terminal 70 of anything.

<Third embodiment>
The provision system 1 and the method of the third embodiment described below are applied to a service station provided with a plurality of refueling lanes 10 to 50. The provision system 1 and the method of the present embodiment sell the refueling lanes 10 to 50, which have customers who need to carry out sales promotion activities and have the highest priority when customers visit a plurality of refueling lanes 10 to 50 at the same time. Notify the member terminal 70.

Since the block diagram of the provision system 1 of the present embodiment is the same as that of the first embodiment described above, detailed description thereof will be omitted. FIG. 6 is a flowchart of the process executed by the provision system 1 of the present embodiment. As shown in FIG. 6, first, the notification unit 64 determines whether or not the vehicle number has been specified (step S21), as in steps S01 and S02 of the first embodiment, and a plurality of vehicles within a predetermined period. It is determined whether or not the number has been specified (step S22).

If both step S21 and step S22 are Yes, the notification unit 64 calculates a score for each vehicle number (step S23).
Next, the notification unit 64 determines whether or not at least one of the calculated scores is equal to or higher than a predetermined value (step S24). If the score for any of the vehicle numbers is less than a predetermined value (step S24: No), the notification unit 64 ends the process.

When at least one of the scores is equal to or higher than a predetermined value (step S24: Yes), the notification unit 64 identifies the vehicle number having the highest score (step S25). When there is a single score equal to or higher than a predetermined value, the notification unit 64 specifies the vehicle number of the score. When there are a plurality of scores equal to or higher than a predetermined value, the notification unit 64 identifies the vehicle number having the highest score.

The notification unit 64 identifies the refueling lanes 10 to 50 in which the vehicle having the vehicle number having the highest score is located (step S26), and notifies the salesperson terminal 70 of the specified refueling lanes 10 to 50 (step S27). The cameras 11 to 51 output the camera ID together with the image. The notification unit 64 acquires this camera ID through the number identification unit 61. Therefore, the notification unit 64 can specify 10 to 50 refueling lanes in which the vehicle having the specified vehicle number is located by the camera ID.

According to the provision system 1 and the method of the present embodiment, when a customer visits a plurality of refueling lanes 10 to 50 at the same time, the refueling lane having the customer who needs to carry out sales promotion activities and has the highest priority is the salesperson. Notified to the terminal 70. Therefore, the salesperson can grasp which refueling lanes 10 to 50 are likely to be accepted for the sales promotion.

<Fourth Embodiment>
In the first to third embodiments described above, the notification unit 64 is configured to calculate the score in the score calculation unit 63 each time the customer visits the store, but the present invention is not limited to this. In each of the fourth to sixth embodiments described below, the scores are calculated in advance in the first to third embodiments and recorded in the score database, and when the customer visits the store, this score database is used. It is modified to read the score from.

FIG. 7 is a system block diagram of the fourth embodiment and corresponds to FIG. Since the system block diagram of the fourth embodiment is almost the same as the system block diagram of the first embodiment, the common parts are designated by the same reference numerals and the description thereof will be omitted. In the following, only the differences will be described.

First, a method of updating the customer database that is the basis of the score database will be described.
As shown in FIG. 7, the management server 60 of the provision system 1 of the present embodiment includes a sales data creation unit 67 and an update unit 66. Further, the data server 65 records a sales database and a store visit record. The store visit record is a database in which the vehicle number specified by the number specifying unit 61, the specific date and time, and the camera ID are recorded.

The sales data creation unit 67 outputs sales data including the type, quantity, and sales date and time of the supplied fuel oil from the POS terminals 13 to 53, acquires POSID (identification information of the POS terminal), and sequentially obtains these. It is added to the sales database as shown in FIG.

The sales data creation unit 67 further reads the store visit record and the sales database on a regular basis such as daily, weekly, or monthly, and associates each slip with the vehicle number. The sales data creation unit 67 reads out a store visit record consisting of one vehicle number, a camera ID, and a specific date and time of the store visit record, the camera ID and the POSID match, and the sales date and time is within a predetermined period from the specific date and time. Identify the voucher. The read store visit record is linked to the record of this specified slip, and the vehicle number is added to the sales database.

The update unit 66 reads out the sales database associated with the vehicle number on a regular basis such as weekly or monthly, and summarizes the sales information for each vehicle number. For example, a customer database as shown in FIG. 9 is created by summarizing the sales data and the store visit date and time for the vehicle number “Shinagawa 1234”.

Further, the update unit 66 inputs the attribute information of the updated vehicle number into the score calculation unit 63, calculates the score of the updated vehicle number, and adds it to the customer database. Since the customer database in the provision system 1 of the present embodiment includes scores, the customer database of the first embodiment described above will be referred to as a score database in the following description.

The providing system 1 is operated using the score database created in this way. FIG. 10 is a flowchart of the process executed by the provision system 1 of the present embodiment. As shown in FIG. 10, the notification unit 64 determines whether or not the number specifying unit 61 has specified the vehicle number (step S31). If the vehicle number is not specified (step S31: No), the notification unit 64 ends the process. When the vehicle number is specified (step S31: Yes), the notification unit 64 determines whether or not a plurality of vehicle numbers have been specified within a predetermined period (step S32). The notification unit 64 can determine whether or not a plurality of vehicle numbers have been specified within a predetermined period by comparing the specific date and time output from the number specifying unit 61. The predetermined period is, for example, one minute.

When a plurality of vehicle numbers are not specified within a predetermined period (step S32: No), the notification unit 64 ends the process.
When a plurality of vehicle numbers are specified within a predetermined period (step S32: Yes), the notification unit 64 specifies the score of each vehicle number from the vehicle number and the score database (step S33). Specifically, the notification unit 64 reads the score from the score database for each vehicle number acquired from the number identification unit 61.

Further, the notification unit 64 compares each of the read scores and identifies the vehicle number having the highest score (step S34). Further, the notification unit 64 identifies the refueling lanes 10 to 50 in which the vehicle having the vehicle number having the highest score is located, based on the camera ID (step S35). The notification unit 64 notifies the salesperson terminal 70 of the refueling lanes 10 to 50 in which the vehicle having the vehicle number having the highest score is located (step S36).

As described above, according to the provision system 1 of the present embodiment, the score is calculated in advance, so that it is not necessary to calculate the score when the customer visits the store. Since the provision system 1 of the present embodiment only reads the corresponding score from the score database, the calculation of the score tends to be faster than that of the first embodiment. Therefore, the third embodiment is suitable, for example, when it takes time to calculate the score or when it is desired to notify the salesperson terminal 70 more quickly. On the other hand, when it is desired to calculate the score by an index such as how long the visit this time has passed since the previous visit date and time, the first embodiment is suitable.

<Fifth Embodiment>
The fifth embodiment of the present invention described below is a modification of the above-mentioned second embodiment. Since the block diagram of the provision system 1 of the present embodiment is the same as the block diagram of the fourth embodiment shown in FIG. 7, the description thereof will be omitted.

FIG. 11 is a flowchart of the process executed by the provision system 1 of the present embodiment. As shown in FIG. 11, the notification unit 64 first determines whether or not the number specifying unit 61 has specified the vehicle number (step S41). When the vehicle number is not specified (step S41: No), the notification unit 64 ends the process. When the vehicle number is specified (step S41: Yes), the notification unit 64 specifies the score based on the vehicle number and the score database (step S42).

Next, the notification unit 64 determines whether or not the specified score is equal to or higher than a predetermined value (step S43). When the score is less than a predetermined value (step S43: No), the notification unit 64 ends the process. When the score is equal to or higher than the predetermined value (step S43: Yes), the salesperson terminal 70 is notified (step S44).

<Sixth Embodiment>
The sixth embodiment of the present invention described below is a modification of the above-mentioned third embodiment. Since the block diagram of the provision system 1 of the present embodiment is the same as the block diagram of the fourth embodiment shown in FIG. 7, the description thereof will be omitted.

FIG. 12 is a flowchart of the process executed by the provision system 1 of the present embodiment. As shown in FIG. 12, first, the notification unit 64 determines whether or not the number specifying unit 61 has specified the vehicle number (step S51). When the vehicle number is not specified (step S51: No), the notification unit 64 ends the process. When the vehicle number is specified (step S51: Yes), the notification unit 64 determines whether or not a plurality of vehicle numbers have been specified within a predetermined period based on the specific date and time (step S52). When a plurality of vehicle numbers are not specified within a predetermined period (step S52: No), the notification unit 64 ends the process.

When a plurality of vehicle numbers are specified within a predetermined period (step S52: Yes), the notification unit specifies the score based on the vehicle number and the score database (step S53). The notification unit 64 identifies the score of the vehicle number corresponding to the specified vehicle number from the score database.

The notification unit 64 determines whether or not at least one of the specified scores is equal to or higher than a predetermined value (step S54). If any of the scores is less than a predetermined value (step S54: No), the notification unit 64 ends the process. When at least one score is equal to or higher than a predetermined value (step S54: Yes), the notification unit 64 identifies the vehicle number having the highest score (step S55). The notification unit 64 identifies the refueling lanes 10 to 50 in which the vehicle having the vehicle number having the highest score is located, based on the camera ID (step S56). Further, the notification unit 64 notifies the salesperson terminal 70 of the specified refueling lanes 10 to 50 (step S57).

Although the embodiments of the present invention have been described above, it goes without saying that the technical scope of the present invention should not be construed as being limited by the description of the present embodiments. It is understood by those skilled in the art that the present embodiment is merely an example, and various embodiments can be modified within the scope of the invention described in the claims. The technical scope of the present invention should be determined based on the scope of the invention described in the claims and the equivalent scope thereof.

In the above-described embodiment, an example configured to determine whether or not a plurality of vehicles have entered the refueling lanes 10 to 50 at the same time based on the specific date and time specified by the number specifying unit 61 has been described, but the present invention has been described. Not limited to this. When the cameras 11 to 51 are configured to output the shooting date and time together with the image, the number specifying unit 61 is configured to acquire the shooting date and time from the cameras 11 to 51 and output the shooting date and time together with the specified vehicle number. It may have been done.

In the above-described embodiment, the configuration in which the camera outputs the camera ID has been described, but the present invention is not limited to this example. For example, when the management server 60 is connected to the first camera 11 via the first port, the first camera 11 does not have to output the camera ID. This is because the management server 60 can recognize that the information input from the first port is the output of the first camera 11.

1 Providing system (sales promotion instruction providing system)
10 1st refueling lane 11 1st camera 12 1st refueling machine 13 1st POS terminal 20 2nd refueling lane 30 3rd refueling lane 40 4th refueling lane 50 5th refueling lane 60 Management server 61 Number specifying part 62 Attribute specifying part 63 Score calculation unit 64 Notification unit 65 Data server 66 Update unit 67 Sales data creation unit 70 Salesperson terminal

Claims (19)

It is a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to carry out sales promotion activities to the customers in which refueling lane.
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
With a notification unit,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
Based on the customer database, the attribute information corresponding to each of the specified vehicle numbers is specified in the attribute specifying unit.
The score calculation unit is made to calculate the score for each vehicle number based on the vehicle number and the attribute information, and the vehicle number of the score that is most likely to accept the sales promotion proposal is specified.
Based on the lane identification information, the refueling lane in which the vehicle with the specified vehicle number is located is identified.
A system for providing sales promotion instructions to sales staff, which notifies the sales staff terminal of the specified refueling lane. It is a sales promotion instruction providing system that proposes to the sales staff of the service station where the refueling lane for selling fuel oil is installed whether or not to carry out sales promotion activities to customers.
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
A system for providing sales promotion instructions to sales staff, which has a notification unit for notifying the sales staff terminal when the score is equal to or higher than a predetermined value. The sales promotion instruction providing system according to claim 2, wherein the notification unit does not notify the salesperson terminal of anything if the score is less than a predetermined value. It is a sales promotion instruction provision system that proposes to the sales staff of a service station with multiple refueling lanes that sell fuel oil whether or not to carry out sales promotion activities to customers.
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
It has a notification unit that can communicate with the salesperson terminal,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The score calculation unit is made to calculate the score of each customer based on the vehicle number and the customer database.
Identify the customer with the score above the predetermined value and most likely to accept the promotional proposal.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A system for providing sales promotion instructions to sales staff, which notifies the sales staff terminal of the specified refueling lane. It is a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to be carried out to the customers in which refueling lane.
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. The score database and
With a notification unit,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The grades corresponding to the specified plurality of vehicle numbers are read from the score database and compared to identify the customer with the grade that is most likely to accept the promotion proposal.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A system for providing sales promotion instructions to sales staff, which notifies the sales staff terminal of the specified refueling lane. A POS terminal capable of making a payment for a product or service and outputting purchase information including the purchased product or service and the payment date and time.
A customer database that records customer attribute information including at least the customer's purchase history and store visit frequency, and
An update unit that updates the customer database by adding the purchase information in association with the vehicle number specified by the number identification unit.
The sales promotion instruction according to claim 5, further comprising a score addition unit that calculates a score of the customer indicating the ease of accepting the sales promotion proposal of the customer based on the updated customer database and adds the score to the score database. Offering system. It is a sales promotion instruction providing system that proposes to the sales staff of the service station where the refueling lane for selling fuel oil is installed whether or not to carry out sales promotion activities to customers.
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. The score database and
With a notification unit,
The notification unit
Obtain the vehicle number from the number identification unit and
The score of the customer corresponding to the acquired vehicle number is read from the score database, and the score is read.
A system for providing sales promotion instructions to sales staff, which notifies the sales staff terminal when the score is equal to or higher than a predetermined value. The sales promotion instruction providing system according to claim 7, wherein the notification unit does not notify the salesperson terminal of anything if the score is less than a predetermined value. It is a sales promotion instruction provision system that proposes to the sales staff of a service station with multiple refueling lanes that sell fuel oil whether or not to carry out sales promotion activities to customers.
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. The score database and
It has a notification unit that can communicate with the salesperson terminal,
The notification unit
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
Based on the vehicle number and the score database, the score of each customer is specified.
Identify the customer with the rating that is most likely to accept the promotional proposal, identify the refueling lane with the identified customer,
A system for providing sales promotion instructions to sales staff, which notifies the sales staff terminal of the specified refueling lane. The sales promotion instruction providing system according to any one of claims 1 to 9, wherein the sales promotion activity is to propose a product or service provided by the service station other than fuel oil sales. It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to carry out sales promotion activities to the customers in the refueling lanes.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
A score calculation unit that calculates the customer's score indicating the ease of accepting the customer's sales promotion proposal based on the specified attribute information, and the score calculation unit.
With a notification unit,
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
Based on the customer database, the attribute specifying unit is made to specify the attribute information corresponding to each of the specified vehicle numbers.
The score calculation unit is made to calculate the score for each vehicle number based on the vehicle number and the attribute information, and the vehicle number of the score that is most likely to accept the sales promotion proposal is specified.
Based on the lane identification information, the refueling lane in which the vehicle with the specified vehicle number is located is identified.
A method of providing a sales promotion instruction to a salesperson so that the salesperson terminal is notified of the specified refueling lane. It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes whether or not to carry out sales promotion activities to customers to the sales staff of a service station equipped with a refueling lane that sells fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
It has a score calculation unit for calculating the score of the customer, which indicates the ease of accepting the sales promotion proposal of the customer based on the specified attribute information.
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
When the number identification unit outputs the vehicle number,
Based on the customer database, the attribute specifying unit identifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit.
The score calculation unit is made to calculate the score of the customer based on the specified attribute information.
A method of providing a sales promotion instruction to a salesperson so that the salesperson terminal is notified when the score is equal to or higher than a predetermined value. The method for providing a sales promotion instruction according to claim 12, wherein if the score is less than a predetermined value, nothing is notified to the salesperson terminal. It is a method of providing sales promotion instructions using a sales promotion instruction provision system that proposes whether or not to carry out sales promotion activities to customers to sales staff of service stations equipped with multiple refueling lanes that sell fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
A customer database that records the vehicle number, customer attribute information including at least the purchase history and store visit frequency of the customer of the vehicle of the vehicle number, and
Based on the customer database, the attribute specifying unit that specifies the attribute information of the customer associated with the vehicle number specified by the number specifying unit, and
It has a score calculation unit for calculating the score of the customer, which indicates the ease of accepting the sales promotion proposal of the customer based on the specified attribute information.
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The score calculation unit is made to calculate the score of each customer based on the vehicle number and the customer database.
Identify the customer with the score that is above the predetermined value and is most likely to accept the promotion proposal.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A method of providing a sales promotion instruction to a salesperson so that the salesperson terminal is notified of the specified refueling lane. It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes to the sales staff of a service station where multiple refueling lanes for selling fuel oil are to carry out sales promotion activities to the customers in the refueling lanes.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
Multiple cameras capable of photographing the license plates of vehicles refueling in the refueling lane, and
The vehicle number of the license plate of the vehicle is specified from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, the specific date and time when the vehicle number is specified, and the above. The number identification part that can output the vehicle number and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. Has a score database, and has
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The grades corresponding to the specified plurality of vehicle numbers are read from the score database and compared, and the customer with the grade that is most likely to accept the promotion proposal is identified.
Based on the lane identification information, the refueling lane in which the specified customer is located is identified.
A method of providing a sales promotion instruction to a salesperson so that the salesperson terminal is notified of the specified refueling lane. The sales promotion instruction providing system is
A POS terminal capable of making a payment for a product or service and outputting purchase information including the purchased product or service and the payment date and time.
It has a customer database that records customer attribute information including at least the customer's purchase history and store visit frequency.
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The customer database is updated by adding the purchase information in association with the vehicle number specified by the number specifying unit.
The method for providing a sales promotion instruction according to claim 15, wherein the customer's score indicating the ease of accepting the customer's sales promotion proposal is calculated based on the updated customer database and added to the score database. It is a method of providing sales promotion instructions using a sales promotion instruction providing system that proposes whether or not to carry out sales promotion activities to customers to the sales staff of a service station equipped with a refueling lane that sells fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera that can shoot the license plate of the vehicle to be refueled in the refueling lane,
A number identification unit capable of specifying the vehicle number of the license plate of the vehicle from the image taken by the camera and outputting the specified vehicle number, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. Has a score database, and has
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
Obtain the vehicle number from the number identification unit,
The customer's score corresponding to the acquired vehicle number is read from the score database.
A method of providing a sales promotion instruction to a salesperson so that the salesperson terminal is notified when the score is equal to or higher than a predetermined value. The method for providing a sales promotion instruction according to claim 17, wherein if the score is less than a predetermined value, nothing is notified to the salesperson terminal. It is a method of providing sales promotion instructions using a sales promotion instruction provision system that proposes whether or not to carry out sales promotion activities to customers to sales staff of service stations equipped with multiple refueling lanes that sell fuel oil.
The sales promotion instruction providing system includes a memory for recording a computer-readable instruction and an information processing device for executing the computer-readable instruction.
The sales promotion instruction providing system is
A camera provided in each of the plurality of refueling lanes and capable of photographing the license plate of the vehicle to be refueled,
The vehicle number specified by identifying the vehicle number on the license plate of the vehicle from the image taken by the camera, the lane identification information indicating the refueling lane in which the vehicle of the specified vehicle number is located, and the vehicle number are specified. The number specification part that can output the specified date and time, and
Record the vehicle number and the customer's score indicating the ease of accepting the sales promotion proposal, which is calculated based on the customer's attribute information including at least the purchase history and the store visit frequency of the customer corresponding to the vehicle of the vehicle number. Has a score database, and has
The sales promotion instruction providing method is applied to the sales promotion instruction providing system.
The lane identification information, the specific date and time, and the vehicle number are acquired from the number specifying unit.
When it is determined that two or more different vehicle numbers have been specified within a predetermined period based on the specific date and time.
The customer's score is specified based on the vehicle number and the score database, and the customer with the score that is most likely to accept the promotion proposal is specified.
Identify the refueling lane where the identified customer is located,
A method of providing a sales promotion instruction to a salesperson so that the salesperson terminal is notified of the specified refueling lane.

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