JP2022068950A - Information processing system, information processing method, and program - Google Patents

Abstract

To surely deliver foodstuffs ordered by a restaurant together with products ordered by existing chain retail stores, on delivery routes of the products in accordance with delivery schedules of the products.SOLUTION: An information processing system includes a communication unit and a control unit. The communication unit can communicate with a restaurant terminal of a restaurant and store terminals of a plurality of chain retail stores. The control unit receives order requests for a plurality of products which are provided by a plurality of vendors and are different in delivery route and delivery schedule by their types, from the plurality of store terminals, and receives an order request for delivery of a plurality of foodstuffs provided by the vendors to the plurality of chain retail stores, from the restaurant terminal. Then, the control unit determines whether or not each of the foodstuffs can be delivered together on any of delivery routes determined from the order requests for the plurality of products received from the plurality of store terminals and in accordance with any of delivery schedules determined from the order requests for the plurality of products received from the plurality of store terminals, and outputs determination result information indicating identification information of the chain retail stores included in determined delivery routes and delivery schedules for respective pieces of the identification information.SELECTED DRAWING: Figure 4

Description

The present invention relates to an information processing system, an information processing method and a program capable of accepting an order for a product.

Conventionally, there is a system in which ordered products can be received at a store other than home or office. For example, in Patent Document 1 below, an ordering terminal places an order for products such as a plurality of types of foods from a plurality of product delivery destination candidates in advance to a management server by designating a delivery destination such as a convenience store, and the order is related to the order. A system is disclosed in which a factory that receives data delivers an ordered product to a designated delivery destination, and the recipient of the product goes to the delivery destination to receive the product.

In addition, in the document, if a store or the like for which a delivery route has been established with the delivery source of the product is adopted as a candidate delivery destination of the product, the product can be delivered using the existing delivery route, so that the product can be delivered at low cost. It is also stated that it will be possible to procure the products of.

Japanese Unexamined Patent Publication No. 2009-62128

However, in the technique described in Patent Document 1, even if an existing delivery route is specified as the delivery destination of the ordered product, there is no guarantee that the product will be sent together with other products using the delivery route. As a result, extra delivery costs may be incurred.

In view of the above circumstances, an object of the present invention is information processing capable of reliably transmitting foodstuffs ordered from a restaurant to the delivery route and delivery schedule of products ordered from an existing chain retail store. To provide systems, information processing methods and programs.

In order to achieve the above object, the information processing system according to one embodiment of the present invention has a communication unit and a control unit. The communication unit can communicate with a restaurant terminal of a restaurant and a store terminal of a plurality of retail chain stores. The control unit receives order requests for a plurality of products provided by the plurality of vendors having different delivery routes and delivery schedules from the plurality of store terminals, and is provided by the vendor from the restaurant terminals. Accepts order requests to deliver multiple ingredients to the above multiple retail chain stores. Then, the control unit determines whether or not each of the plurality of foodstuffs can be sent together in which of the delivery route and the delivery schedule determined from the order requests of the plurality of products received from the plurality of store terminals, and the above determination is made. The identification information of the retail chain store included in the delivered delivery route and the determination result information indicating the delivery schedule for each identification information are output.

As a result, the information processing system determines whether the foodstuff ordered from the restaurant can be sent together with the delivery route or delivery schedule of the product ordered from the chain retail store, so that the foodstuff ordered from the restaurant can be sent together. Can be reliably sent to the delivery route and delivery schedule of existing chain retailers. The information processing system may be composed of one or more information processing devices. A retail chain store is a store that sells food as one of many chain stores, such as convenience stores and supermarkets. The products are mainly foods such as lunch boxes, rice balls, breads, prepared foods, frozen foods, and beverages.

When the control unit receives information from the restaurant terminal that specifies the retail chain store that wants to receive the ordered food, the control unit outputs information indicating the date and time when the food can be received for each of the plurality of foods. It may be transmitted to the above restaurant terminal.

As a result, the information processing system can receive the food in the shortest time for each food at the same retail chain store desired by the restaurant.

In this case, the control unit may further transmit information indicating the date and time when the plurality of foodstuffs can be received at the desired retail chain store to the restaurant terminal.

As a result, the information processing system can receive a plurality of ingredients at once at the retail chain store desired by the restaurant.

When the control unit receives information from the restaurant terminal that specifies the desired date and time for receiving the ordered ingredients, the control unit can receive the ordered ingredients for each of the plurality of ingredients at the above date and time. Identification information may be transmitted to the above-mentioned restaurant terminal.

As a result, the information processing system can receive the ingredients in the shortest time for each ingredient at the date and time desired by the restaurant.

In this case, the control unit may further transmit information indicating a retail chain store that can receive the plurality of ingredients at once to the restaurant terminal.

As a result, the information processing system can receive a plurality of ingredients at once at the date and time desired by the restaurant.

The control unit may further use the information on the warehouse capacity of the plurality of retail chain stores to determine whether or not the same delivery is possible.

As a result, the information processing system may not be able to store the products ordered from the retail chain store and the ingredients ordered from the restaurant even if they can be delivered by the same delivery route and delivery schedule at the retail chain store of the delivery destination. Can be prevented.

Based on the determination result information, the control unit delivers the foodstuff to the vendor terminal of the vendor as the retail chain store of the ordering source of the foodstuff to be sent together. You may send a request.

As a result, the information processing system can eliminate the need for the vendor to separately manage the products ordered from the retail chain store and the foodstuffs ordered from the restaurant.

The information processing method according to another embodiment of the present invention is executed by a computer.
Accepting order requests for multiple products provided by multiple vendors with different delivery routes and delivery schedules depending on the type, from the store terminals of multiple retail chain stores.
Accepting order requests to deliver multiple ingredients provided by the above vendors to the above multiple retail chain stores from the restaurant terminals of multiple restaurants,
It is determined which of the delivery route and the delivery schedule determined from the order requests of the plurality of products received from the plurality of store terminals can be sent together with each of the plurality of ingredients.
It includes outputting the identification information of the retail chain store included in the determined delivery route and the determination result information indicating the delivery schedule for each identification information.

The program according to another embodiment of the present invention may be applied to a computer.
A step of accepting order requests for multiple products provided by multiple vendors with different delivery routes and delivery schedules depending on the type, from the store terminals of multiple retail chain stores.
A step of accepting an order request for delivering a plurality of ingredients provided by the above vendor to the above-mentioned multiple retail chain stores from the restaurant terminals of a plurality of restaurants.
A step of determining which of the delivery route and the delivery schedule determined from the order request of the plurality of products received from the plurality of store terminals can be sent together with each of the plurality of ingredients.
The step of outputting the identification information of the retail chain store included in the determined delivery route and the determination result information indicating the delivery schedule for each identification information is executed.

As described above, according to the present invention, it is possible to reliably send the foodstuff ordered from the restaurant to the delivery route and the delivery schedule of the product ordered from the existing chain retail store. However, the effect does not limit the present invention.

It is a figure which showed the structure of the product delivery system which concerns on one Embodiment of this invention. It is a figure which showed the hardware configuration of the delivery management server which concerns on one Embodiment of this invention. It is a figure which showed the structure of the database which the delivery management server which concerns on one Embodiment of this invention has. It is a flowchart which showed the flow of the delivery determination processing by the delivery management server which concerns on one Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[System configuration]
FIG. 1 is a diagram showing a configuration of a product delivery system according to the present embodiment.

As shown in the figure, this system includes a delivery management server 100 on the Internet 50, a restaurant terminal 200 of a plurality of restaurants, a chain store terminal 300 of a plurality of retail chain stores, and a vendor terminal of a plurality of vendors. And include.

The delivery management server 100 is connected to a plurality of restaurant terminals 200, a plurality of chain store terminals 300, and a plurality of vendor terminals 400 via the Internet 50.

The delivery management server 100 receives order requests for a plurality of products provided by a plurality of vendors from each retail chain store terminal 300, for example, via a web page for ordering products. The products are, for example, lunch boxes, rice balls, bread, prepared foods, beverages, frozen foods, instant foods, sweets, daily necessities, etc., depending on the type (or vendor) of the delivery source factory and vehicles (trucks, etc.) from the factory. ) Depends on the delivery route and delivery schedule. The order request may be transmitted by an employee or the like directly input to each retail chain store terminal 300, and when each retail chain store terminal 300 has a POS function, the order request is automatically sent from each retail chain store terminal 300. May be sent.

On the other hand, the delivery management server 100 delivers a plurality of foodstuffs provided by the vendor from each restaurant terminal 200 to any of the plurality of retail chain stores, for example, via a web page for ordering foodstuffs. Accept the order request requested by. The foodstuff is used to provide food and drink at each restaurant such as fresh food such as meat, fish, vegetables and eggs, processed food, beverage, etc., and the employees of the restaurant are assigned to each retail chain store. Go to each retail chain store to pick up the delivered food.

The restaurant terminal 200 (200A, 200B, 200C ...) is carried by a terminal installed in each restaurant or an employee of each restaurant, and is carried by, for example, a smartphone, a mobile phone, a tablet PC (Personal Computer), or the like. Notebook PCs, desktop PCs, etc. The restaurant terminal 200 accesses the delivery management server 100 (the food material ordering page provided by the restaurant terminal 200), and transmits the above-mentioned foodstuff ordering request.

The chain store terminal 300 (300A, 300B, 300C ...) is a terminal installed in a plurality of retail chain stores (convenience stores, supermarkets, etc.) or a terminal carried by an employee of each retail chain store, and is a tablet PC. , Notebook PC, desktop PC, etc. The chain store terminal 300 accesses the delivery management server 100 (the product ordering page provided by the chain store terminal 300), and transmits an order request for the above-mentioned product. The plurality of retail chain stores are not limited to convenience stores and supermarkets, and the present invention can be applied to any retail store group managed by bundling a plurality of retail stores. For example, a case where a group of retail stores with different types of products are collectively managed is also included in the plurality of retail chain stores of the present invention.

In the present embodiment, the delivery management server 100 is the plurality of delivery management servers 100 ordered from each restaurant terminal 200 in any of the delivery route and the delivery schedule determined from the order request of the plurality of products received from each chain store terminal 300. It is possible to determine whether each of the ingredients can be sent together, and output the identification information of the retail chain store included in the determined delivery route and the determination result information indicating the delivery schedule for each identification information. .. The details of this delivery determination process will be described later.

[Hardware configuration of delivery management server]
FIG. 2 is a diagram showing the hardware configuration of the delivery management server 100. As shown in the figure, the delivery management server 100 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, an input / output interface 15, and a bus connecting them to each other. 14 is provided.

The CPU 11 appropriately accesses the RAM 13 and the like as necessary, and controls the entire block of the delivery management server 100 in an integrated manner while performing various arithmetic processes. The ROM 12 is a non-volatile memory in which firmware such as an OS, a program, and various parameters to be executed by the CPU 11 is fixedly stored. The RAM 13 is used as a work area of the CPU 11, and temporarily holds an OS, various applications being executed, and various data being processed.

A display unit 16, an operation reception unit 17, a storage unit 18, a communication unit 19, and the like are connected to the input / output interface 15.

The display unit 16 is a display device using, for example, an LCD (Liquid Crystal Display), an OLELD (Organic ElectroLuminescence Display), a CRT (Cathode Ray Tube), or the like.

The operation reception unit 17 is, for example, a pointing device such as a mouse, a keyboard, a touch panel, or other input device. When the operation reception unit 17 is a touch panel, the touch panel may be integrated with the display unit 16.

The storage unit 18 is a non-volatile memory such as an HDD (Hard Disk Drive), a flash memory (SSD; Solid State Drive), or another solid-state memory. The OS, various applications, and various data are stored in the storage unit 18.

As will be described later, in particular, in the present embodiment, the storage unit 18 has a restaurant information database, a chain store information database, a vendor information database, and an ordering information database, in addition to programs such as applications required for the delivery determination process described later. are doing.

The communication unit 19 is, for example, various modules for wireless communication such as a NIC (Network Interface Card) for Ethernet and a wireless LAN, and is responsible for communication processing between the restaurant terminal 200 and the chain store terminal 300.

Although not shown, the basic hardware configuration of the restaurant terminal 200, the chain store terminal 300, and the vendor terminal 400 is substantially the same as the hardware configuration of the delivery management server 100.

[Delivery management server database configuration]
FIG. 3 is a diagram showing a configuration of a database included in the delivery management server 100.

As shown in the figure, the delivery management server 100 has a restaurant information database 31, a chain store information database 32, a vendor information database 33, and an ordering information database 34 in the storage unit 18.

The restaurant information database 31 includes, for each restaurant, the store name, location (address or latitude / longitude) information, area information, access information (nearest station information, walking distance information from the nearest station), telephone number, and telephone number of the restaurant. ID that identifies the restaurant (restaurant ID), business type / service category (genre) information of the restaurant, information that introduces the restaurant (information indicating the characteristics of the restaurant such as PR text of the restaurant, food and drink) Stores information such as event information performed by the store), image data related to the restaurant (introducing the restaurant), menu information related to the menu provided by the restaurant, average budget information, business hours, website URL, etc. ..

The area information includes information about a plurality of areas having different size units. A large area is, for example, a prefecture or a municipality, a narrow area is, for example, within a few hundred meters from a station (for example, the "Ginza area"), and an area between them is, for example, an area within 1 km from a station. , Areas where multiple station areas are grouped together (for example, "Ginza / Shimbashi / Yurakucho area"), etc., but are not limited to these. As a result, even the same restaurant is linked to multiple areas depending on its size.

The chain store information database 32 stores the store name, location (address or latitude / longitude) information, and area information (the above-mentioned restaurant information database 31) of the retail chain store for each retail chain store included in the retail chain. It stores information such as (similar to the one), a telephone number, and an ID (chain store ID) that identifies the retail chain store.

The vendor information database 33 is provided by the vendor name, location (address or latitude / longitude) information, telephone number, ID for identifying the vendor (vendor ID), and vendor for each vendor who has transactions with the retail chain store. It stores information such as possible products and ingredients. The foodstuff may be purchased by the vendor for wholesale to the retail chain store, or may be purchased by the vendor as a material for products (lunch boxes, prepared foods, etc.) manufactured for the retail chain store. good.

The ordering information database 34 contains order history information (product / ingredient name, ordering party) of each product and each ingredient ordered to each vendor terminal 400 based on the order request from each chain store terminal 300 and each restaurant terminal 200. Vendor, order date and time, etc.) are memorized.

Further, the ordering information database 34 shows a delivery route and a delivery schedule from each vendor of a plurality of products ordered from each of the retail chain stores, that is, which retail chain store exists on each delivery route and which flight each product has. It also stores information indicating when it will be delivered to each retail chain store.

Each of these databases is used by being referred to each other as necessary in the delivery determination process by the delivery management server 100, which will be described later.

[Operation of delivery management server]
Next, the operation of the delivery management server 100 configured as described above will be described. The operation is executed by the cooperation between the hardware such as the CPU 11 and the communication unit 19 of the delivery management server 100 and the software stored in the storage unit 18. In the following description, for convenience, the CPU 11 is the main operating body.

FIG. 4 is a flowchart showing the flow of the delivery determination process by the delivery management server 100.

As shown in the figure, the CPU 11 determines whether or not there is an order request for the product provided by the vendor from any of the chain store terminals 300 (step 41).

The order request for the product is, for example, on the product order application web page provided by the delivery management server 100, the product is selected by the chain store terminal 300 from the product list posted on the page, and the order request transmission is instructed. It is sent by being done.

When it is determined that there is an order request for a product from the chain store terminal 300 (Yes), the CPU 11 generates product order information for the product subject to the order request and transmits it to the vendor terminal 400 of the vendor that provides the product (Yes). Step 42).

Subsequently, the CPU 11 determines whether or not there is an order request for a plurality of foodstuffs provided by the vendor from any of the restaurant terminals 200 (step 43).

To request an order for the food, for example, on the web page for ordering the food provided by the delivery management server 100, a plurality of foods are selected by the restaurant terminal 200 from the food list posted on the page and the order request is transmitted. Is sent by being instructed.

In addition, on the above page, it is possible to select a retail chain store (for example, the nearest retail chain store of the restaurant) that the restaurant wants to receive the ingredients, and the order request is requested to be received. Information that specifies a retail chain store (store name or chain store ID) is included.

When it is determined that there is an order request for foodstuffs from the restaurant terminal 200 (Yes), the CPU 11 identifies the information of the retail chain store desired to receive included in the order request, and the vendor information database 33 and the order information database 34 are described above. From the vendors of the ordered products scheduled to be delivered to the retail chain store, the vendors who can provide the ordered ingredients are determined (step 44).

That is, the CPU 11 refers to the delivery route and the delivery schedule from each vendor of the plurality of products ordered from the retail chain stores stored in the order information database 34, and the products scheduled to be delivered to the retail chain store desired to receive the products. And, a vendor having a delivery route and a delivery schedule that can be sent together with the foodstuff ordered from the restaurant is determined.

Specifically, the CPU 11 refers to the vendor information database 33 and the ordering information database 34, and refers to the product scheduled to be delivered to the retail chain store desired to receive the product after a predetermined time has elapsed (for example, after 12 hours have elapsed) (that is,). Among the vendors of products that have not yet started to be loaded on the vehicle, the vendors that can also provide a plurality of foodstuffs ordered from the above restaurants are specified for each of the foodstuffs. If there are multiple flights scheduled to be delivered from the vendor after the specified date and time, it is determined that the product and ingredients can be sent together on the earliest flight.

Subsequently, the CPU 11 generates food material ordering information for ordering the foodstuff from the vendor determined above, and transmits the food material ordering information to the vendor terminal 400 (step 45). At this time, the CPU 11 may input the ordering source of the foodstuff in the foodstuff ordering information as a retail chain store in which the foodstuff is delivered together with the foodstuff, instead of the restaurant. This eliminates the need for the vendor terminal 400 to separately manage the products ordered from the retail chain store and the foodstuffs ordered from the restaurant.

Subsequently, the CPU 11 refers to the delivery schedule (scheduled delivery date and time to the retail chain store desired to receive the product), and at the retail chain store desired to receive the food, for each of the plurality of ingredients ordered from the restaurant terminal 200. The date and time when the food can be received is determined (step 46).

Then, the CPU 11 specifies the latest date and time among the dates and times when each of the ingredients can be received, thereby specifying the date and time when the plurality of ingredients can be received at one time at the retail chain store desired to receive the ingredients, and information indicating the date and time. Is generated and transmitted to the restaurant terminal 200 from which the food is ordered (step 47).

The CPU 11 repeats the above process every time there is an order request for a product from any retail chain store terminal 300, and every time there is an order request for a plurality of foodstuffs from any restaurant terminal 200.

If there is no delivery schedule for the retail chain store that you want to receive, the CPU 11 may simply send information indicating that the ingredients cannot be delivered to the restaurant terminal, or instead, the retail chain store concerned may send information. Perform the same processing as above for any retail chain store located in the neighborhood (for example, within 500 m from the retail chain store you wish to receive), and provide information indicating the date and time when the product can be picked up at the nearby retail chain store. May be sent to.

[summary]
As described above, according to the present embodiment, the delivery management server 100 can reliably send the ingredients ordered from the restaurant to the delivery routes and delivery schedules of the existing plurality of chain retail stores. ..

[Modification example]
The present invention is not limited to the above-described embodiment, and can be variously modified without departing from the gist of the present disclosure.

In the above-described embodiment, when the delivery management server 100 receives information from the restaurant terminal 200 that specifies the retail chain store that wants to receive the ordered food, the delivery management server 100 receives the food at the desired retail chain store. After determining the possible date and time for each ingredient, information on the date and time when a plurality of ingredients can be received at one time is transmitted to the restaurant terminal 200. Instead of this, the delivery management server 100 may transmit information indicating the date and time when the food can be received to the restaurant terminal 200 for each foodstuff.

Further, the delivery management server 100 receives information specifying a date and time when the ordered foodstuff is desired to be received from the restaurant terminal 200 instead of the retail chain store wishing to receive the ordered food, and refers to the above delivery schedule information. , For each of the plurality of ordered ingredients, a retail store chain store that can be received at the desired date and time may be determined, and information (list) for identifying the retail chain store may be transmitted to the restaurant terminal 200. As a result, the delivery management server 100 can receive the food in the shortest time for each food at the date and time desired by the restaurant.

Further, in that case, the delivery management server 100 may refer to the delivery schedule and transmit information indicating a retail chain store that can receive the plurality of ingredients at once to the restaurant terminal 200 at the desired date and time. As a result, the delivery management server 100 can collectively receive a plurality of ingredients at a date and time desired by the restaurant.

Further, the delivery management server 100 does not have to receive the information specifying the retail chain store and the date and time of the desired receipt from the restaurant terminal 200. In this case, the delivery management server 100 refers to the delivery route and the delivery schedule for all the retail chain stores, and sets, for example, the store names and IDs of all the retail chain stores that can deliver (receive) the ingredients included in the above order request. As a list of receivable stores, it is transmitted to the user terminal 200 together with information indicating a delivery schedule (scheduled delivery date and time) to each retail chain store. Then, the delivery management server 100 accepts the selection of one of the retail chain stores as the desired store from the restaurant terminal 200 on the list, and then the date and time when the food can be received at the selected retail chain store. The information indicating each ingredient or the information indicating the date and time when a plurality of ingredients can be received at one time may be transmitted to the restaurant terminal 200.

In the above-described embodiment, the delivery management server 100 may further use the information on the warehouse capacity of the plurality of retail chain stores to determine whether the product and the food material can be sent together. The warehouse capacity information is, for example, the storage capacity of the warehouse (normal temperature storage, refrigerator, freezer) and the current storage capacity or the current free capacity (simply the presence or absence) for each storage temperature (normal temperature, refrigeration, freezing) of goods and foodstuffs. It may be only information). In this case, the delivery management server 100 periodically receives information indicating the warehouse capacity from, for example, each chain store terminal 300, and stores it in the chain store information database 32 for each retail chain store.

Specifically, the delivery management server 100 is sent to the warehouse (normal temperature storage, refrigerator, freezer) corresponding to the ordered foodstuff based on the warehouse capacity information of the retail chain store that the restaurant wants to receive. Determine if there is enough free space to store the food along with the product.

Then, when the management server 100 determines that there is free space, it processes in the same manner as in the above embodiment, and when it determines that there is no free space, the management server 100 determines that there is no free space, and the warehouse capacity information of any of the retail chain stores located in the vicinity thereof. Similarly, it may be determined from the above whether or not there is free space, and if there is free space, information regarding the date and time when the food can be received at the retail chain store may be transmitted to the restaurant terminal 200.

As a result, even if the product ordered from the retail chain store and the foodstuff ordered from the restaurant can be delivered by the same delivery route and delivery schedule, the delivery management server 100 cannot store the product at the retail chain store at the delivery destination. Can be prevented.

In the above-described embodiment, the delivery management server 100 transmits the product ordering information to the vendor terminal 400 for the product for which the order request has been made from each chain store terminal 300, and then the order request is made from each restaurant terminal 200 for the product. It was judged whether it could be sent together with multiple existing ingredients. However, when the delivery management server 100 receives an order request for a product from each chain store terminal 300, the delivery management server 100 does not immediately send the order information for the product, and the product is subsequently subjected to a predetermined time (for example, 1 hour, 3 hours, etc.). ) Determines whether the foodstuffs ordered from the restaurant terminal 200 can be sent together, and if the foodstuffs and foodstuffs can be sent together, the ordering information is generated collectively and sent to the vendor terminal 400. May be good.

In the above-described embodiment, both the food ordering request from the restaurant terminal 200 and the product ordering request from the chain store terminal 300 are directly transmitted to the delivery management server 100. However, the server that directly receives the food ordering request from the restaurant terminal 200 and the server that directly receives the product ordering request from the chain store terminal 300 may be different. For example, the order request for foodstuffs from the restaurant terminal 200 may be received by a server different from the delivery management server 100, and the delivery management server 100 may receive the order request content from the other server.

Among the inventions described in the scope of the patent claims of the present application, the invention described as "information processing method" is such that at least one device such as a computer automatically performs each step by information processing by software. Yes, it is not something that humans do using devices such as computers. That is, the "information processing method" is an information processing method using computer software, not a method in which a human operates a calculation tool called a computer.

11 ... CPU
12 ... ROM
13 ... RAM
14 ... Bus 15 ... Input / output interface 16 ... Display 17 ... Operation reception 18 ... Storage 19 ... Communication 31 ... Restaurant information database 32 ... Chain store information database 33 ... Vendor information database 34 ... Delivery information database 100 ... Delivery Management server 200 ... Restaurant terminal 300 ... Chain store terminal 400 ... Vendor terminal

Claims (9)

A communication unit that can communicate with restaurant terminals of restaurants and store terminals of multiple retail chain stores,
Receives order requests for multiple products provided by multiple vendors with different delivery routes and delivery schedules depending on the type from the plurality of store terminals.
From the restaurant terminal, an order request for delivering a plurality of ingredients provided by the vendor to the plurality of retail chain stores is received.
It is determined whether or not each of the plurality of ingredients can be sent together in which of the delivery route and the delivery schedule determined from the order requests of the plurality of products received from the plurality of store terminals.
Outputs the identification information of the retail chain store included in the determined delivery route and the determination result information indicating the delivery schedule for each identification information.
An information processing system equipped with a control unit. The information processing system according to claim 1.
When the control unit receives information from the restaurant terminal that specifies the retail chain store that wants to receive the ordered food, the control unit inputs information indicating the date and time when the food can be received for each of the plurality of foods. An information information system that transmits to the restaurant terminal. The information processing system according to claim 2.
The control unit is an information processing system that transmits information indicating a date and time when the plurality of foodstuffs can be received at a time at the desired retail chain store to the restaurant terminal. The information processing system according to claim 1.
When the control unit receives information from the restaurant terminal that specifies a desired date and time for receiving the ordered foodstuff, the retail store chain store capable of receiving the ordered foodstuffs at the date and time for each of the plurality of foodstuffs. An information processing system that transmits the identification information of the restaurant to the restaurant terminal. The information processing system according to claim 4.
The control unit is an information processing system that transmits information indicating a retail chain store that can receive the plurality of ingredients at once to the restaurant terminal. The information processing system according to any one of claims 1 to 5.
The control unit is an information processing system that further uses information on the warehouse capacity of the plurality of retail chain stores to determine whether or not the same transmission is possible. The information processing system according to any one of claims 1 to 6.
Based on the determination result information, the control unit delivers the foodstuff to the vendor terminal of the vendor as a retail chain store of the ordering source of the foodstuff to be sent together. An information processing system that sends requests. Accepting order requests for multiple products provided by multiple vendors with different delivery routes and delivery schedules depending on the type, from the store terminals of multiple retail chain stores.
Accepting an order request to deliver a plurality of ingredients provided by the vendor to the plurality of retail chain stores from the restaurant terminals of the plurality of restaurants.
It is determined which of the delivery route and the delivery schedule determined from the order request of the plurality of products received from the plurality of store terminals can be sent together with each of the plurality of ingredients.
An information processing method executed by a computer that outputs identification information of the retail chain store included in the determined delivery route and determination result information indicating a delivery schedule for each identification information. On the computer
A step of accepting order requests for multiple products provided by multiple vendors with different delivery routes and delivery schedules depending on the type, from the store terminals of multiple retail chain stores.
A step of accepting an order request for delivering a plurality of ingredients provided by the vendor to the plurality of retail chain stores from the restaurant terminals of the plurality of restaurants.
A step of determining which of the delivery route and the delivery schedule determined from the order request of the plurality of products received from the plurality of store terminals can be sent together with each of the plurality of ingredients.
A program that executes a step of outputting identification information of the retail chain store included in the determined delivery route and determination result information indicating a delivery schedule for each identification information.

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