JP2022013024A - Accommodation facilities balance analyzer, accommodation facilities balance analyzing system, accommodation facilities balance analyzing method, and program - Google Patents

Abstract

To properly analyze balance of accommodation facilities such as a hotel and an inn by comparison with a reference case.SOLUTION: An accommodation facilities balance analyzer includes: a balance analysis unit 11c for analyzing balance of accommodation facilities; a case specification unit 11d for specifying a reference case based on rating evaluation of the accommodation facilities; a feature extraction unit 11e for extracting characteristics of balance of the accommodation facilities and balance of the reference case to specify a balance item that is similar or separated; and an output unit (11c) for combining analysis results of balance with balance of the reference case to visibly visualize and output a balance item that is similar or separated.SELECTED DRAWING: Figure 2

Description

The present invention relates to a technique for appropriately analyzing the income and expenditure of accommodation facilities such as hotels and inns.

In the past, accommodation facilities such as hotels and inns have been trying to improve by grasping the income and expenditure of their own facilities by using B / S, P / L, cash flow statement, etc., like companies in other industries. It is common. Then, in order to increase the number of visitors and the unit price of customers, we are considering reviewing the current status of services at our facility and introducing additional services, but in order to make such a review, it depends on the customer. Objective evaluation is extremely helpful. Therefore, in many accommodation facilities, the actual situation is that customers conduct questionnaires and review their own facilities based on the results of the questionnaires.

As a technique of this type, for example, in Patent Document 1, each item of evaluation performed in the past by an expert on an accommodation facility having a predetermined attribute and the expert describes in the evaluation report according to the evaluation result regarding the item. The accommodation facility evaluation support system that stores the table associated with the written text, acquires the evaluation results given by the user for each evaluation item related to the accommodation facility according to the attribute specified by the user, and generates an evaluation report is disclosed. ing.

Japanese Unexamined Patent Publication No. 2017-220093

However, the technology disclosed in Patent Document 1 analyzes the income and expenditure of accommodation facilities such as hotels and inns by comparing with reference cases rated based on the results of questionnaires, and is optimal based on the analysis results. Proposals are not disclosed.

The present invention has been made in view of such problems, and an object of the present invention is to properly analyze the income and expenditure of accommodation facilities such as hotels and inns by comparing with reference cases.

In order to solve the above problems, the accommodation facility income and expenditure analysis device according to the first aspect of the present invention specifies a reference case based on the income and expenditure analysis unit that analyzes the income and expenditure of the accommodation facility and the rating evaluation of the accommodation facility. The case identification unit, the feature extraction unit that extracts the characteristics of the income and expenditure of the accommodation facility and the income and expenditure of the reference case, and identifies the income and expenditure items that are similar or divergent, and the analysis result of the income and expenditure are the income and expenditure of the reference case. In addition, it has an output unit that visually outputs the similar or divergent balance items to the visualization.

The accommodation facility balance analysis device according to the second aspect of the present invention is an accommodation facility balance analysis device that can communicate with the terminal device, and has an input / output control unit that receives the survey results of the questionnaire related to the accommodation facility and the survey results of the questionnaire. An evaluation unit that evaluates the accommodation facility based on the above, an income and expenditure analysis unit that analyzes the income and expenditure of the accommodation facility, a case identification unit that specifies a reference case based on the rating evaluation of the accommodation facility, and the accommodation facility. The feature extraction unit that extracts the characteristics of the balance of the balance and the balance of the reference case and specifies the balance items that are similar or divergent, and the analysis result of the balance, together with the balance of the reference case, the similar or divergent. It has a display data generation unit that generates display data that visually visualizes the balance items, and a transmission / reception control unit that transmits the display data to the terminal device.

The accommodation facility balance analysis system according to the third aspect of the present invention is an accommodation facility balance analysis system including a terminal device and an accommodation facility balance analysis device, and the accommodation facility balance analysis device is a survey result of a questionnaire relating to the accommodation facility. An input / output control unit that accepts data, an evaluation unit that ranks and evaluates the accommodation facility based on the survey results of the questionnaire, a balance analysis unit that analyzes the balance of the accommodation facility, and a rating evaluation of the accommodation facility. The case identification unit that specifies the reference case, the feature extraction unit that extracts the characteristics of the balance of the accommodation facility and the balance of the reference case, and identifies the balance items that are similar or divergent, and the analysis result of the balance. In addition to the balance of the reference case, a display data generation unit that generates display data that visually visualizes the similar or diverging balance items, a transmission / reception control unit that transmits the display data to the terminal device, and a transmission / reception control unit. The terminal device has a receiving unit for receiving the display data and a display unit for displaying based on the display data.

The accommodation facility balance analysis method according to the fourth aspect of the present invention is an accommodation facility balance analysis method using an accommodation facility balance analysis system including a terminal device and an accommodation facility balance analysis device. The control unit receives the survey results of the questionnaire related to the accommodation facility, the evaluation unit ranks and evaluates the accommodation facility based on the survey results of the questionnaire, and the balance analysis unit analyzes the balance of the accommodation facility. The specific unit identifies the reference case based on the rating evaluation of the accommodation facility, and the feature extraction unit extracts the characteristics of the balance of the accommodation facility and the balance of the reference case, and the balance items are similar or divergent. The display data generation unit generates display data that visually visualizes the similar or divergent balance items together with the balance of the reference case, and the display data generation unit generates the transmission / reception control unit. However, the display data is transmitted to the terminal device, in the terminal device, the receiving unit receives the display data, and the display unit performs a display based on the display data.

According to the present invention, it is possible to provide a technique for appropriately analyzing the income and expenditure of accommodation facilities such as hotels and inns by comparing with reference cases.

It is a block diagram of the accommodation facility income and expenditure analysis system which concerns on one Embodiment of this invention. It is a block diagram of the accommodation facility balance analysis device of this system. It is a block diagram of the information terminal of the system. It is a flowchart which shows the processing procedure of income and expenditure analysis by this system. It is a figure which shows the screen display example. It is a figure which shows the screen display example.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

FIG. 1 shows and describes a configuration of an accommodation facility balance analysis system according to an embodiment of the present invention.

As shown in the figure, in the accommodation facility balance analysis system according to the embodiment of the present invention, the accommodation facility balance analysis device 1, the investigator's terminal device 2, and the user's terminal device 3 are connected to the Internet or the like. It is connected and configured wirelessly or by wire via a communication network 4. The "user" here is a consultant who undertakes evaluation work, a manager of an accommodation facility such as a hotel or an inn, and the like. However, the present invention is not limited to this. As the accommodation facility balance analysis device 1, a personal computer, a server device, or the like can be adopted. Further, as the terminal devices 2 and 3, various devices such as a smartphone, a tablet terminal, a notebook personal computer, and a desktop personal computer can be adopted.

In such a configuration, when the accommodation facility balance analysis device 1 receives the survey result from the surveyor's terminal device 2, the accommodation facility is evaluated such as a rating based on the survey result, and the evaluation result is used. A certain rating is associated with user information and stored. Furthermore, reference cases are identified based on the rating, and the income and expenditure of the accommodation facility is analyzed by comparing with the income and expenditure of the reference cases, as will be described in detail later. Then, the display data related to the result of the balance analysis is generated and transmitted to the user's terminal device 3. The user's terminal device 3 can confirm the result of the visualized income and expenditure analysis of the accommodation facility. The accommodation facility balance analysis device 1 can output the result of the balance analysis in various forms, not limited to the above transmission. For example, it is possible to visualize the results of income and expenditure analysis of accommodation facilities, put them into a report format, and output them as a report, and it is also possible to display the visualized report contents on a monitor.

FIG. 2 shows and describes the configuration of the accommodation facility balance analysis device of the accommodation facility evaluation system.

As shown in the figure, the accommodation facility balance analyzer 1 includes a control unit 11 including a CPU (Central Processing Unit) that controls the entire facility. The control unit 11 is connected to the communication unit 12 and the storage unit 13 via the bus line 18. The communication unit 12 is a communication interface for communicating with the investigator's terminal device 2 and the user's terminal device 3 via a communication network 4 such as the Internet.

The storage unit 13 is composed of, for example, a memory such as a RAM (Random Access Memory) RAM (Read Only Memory), a hard disk drive (HDD; Hard Disc Drive), or the like, and a program executed by the control unit 11 is executed. I remember. The storage unit 13 has at least a user information storage unit 14, a survey result storage unit 15, a case storage unit 16, and an analysis result storage unit 17.

More specifically, the user storage unit 14 stores the name, address, telephone number, person in charge name, e-mail address, etc. of the accommodation facility such as a hotel or inn, which is the user, in association with the user ID. The evaluated rating is also stored in the user information storage unit 14 in association with the user ID. The survey result storage unit 15 stores the survey results of the questionnaire by the surveyor in association with the user ID. The case storage unit 16 stores cases (accommodation facilities, ratings, income and expenditure information, etc.) to be referred to at the time of income and expenditure analysis. Then, the analysis result storage unit 17 stores the result of the balance analysis.

In such a configuration, the control unit 11 executes the program 14 of the storage unit 13 to execute the input / output control unit 11a, the evaluation unit 11b, the balance analysis unit 11c, the case identification unit 11d, the feature extraction unit 11e, and the display data. It functions as a generation unit 11f, a transmission / reception control unit 11g, and a learning unit 11h. The functions of each part will be described in detail below.

The input / output control unit 11a receives input / output of the survey result and the like of the questionnaire transmitted from the terminal device 2 of the surveyor. In this embodiment, the survey items by the investigator range from 2140 items, and are categorized by service scenes and service elements arranged in chronological order from acceptance to checkout and the like. However, the present invention is not limited to this. The input survey result is appropriately stored in the survey result storage unit 15 of the storage unit 13. The input / output control unit 11b also plays a role of outputting the analysis result by the balance analysis unit 11c.

The evaluation unit 11b ranks and evaluates the survey target based on the survey results stored in the survey result storage unit 15. This rating is stored in the user information storage unit 14.

The income and expenditure analysis unit 11c executes the income and expenditure analysis of accommodation facilities such as hotels and inns. Specifically, the income and expenditure analysis unit 11c analyzes the income and expenditure by comparing with the income and expenditure data of the reference case specified by the case identification unit 11d based on the similarity of the ratings. At this time, the feature extraction unit 11e can also extract the characteristics of the balance item to be investigated and the balance item of the reference case, and identify similar items and divergent items.

The display data generation unit 11f generates display data of the analysis result by HTML or the like. Then, the transmission / reception control unit 11g controls to transmit the display data generated by the HTML or the like to the user's terminal device 3. The learning unit 11h performs machine learning on the balance data and the like accumulated while the analysis is repeated, and appropriately updates the importance of the case of the case storage unit 16 based on the learning result to improve the accuracy of the analysis. It plays a role in enhancing.

FIG. 3 shows and describes the configuration of the terminal device. Since the terminal devices 2 and 3 have the same configuration, the terminal device 2 will be illustrated here to explain the configuration and operation.

As shown in the figure, the terminal device 2 (same as 3) has a control unit 21, a communication unit 22, an operation unit 23, a display unit 24, and a storage unit 25. Each unit 21 to 25 is freely connected via a bus line 26. The communication unit 22 is realized by, for example, a NIC or the like, and is a communication interface that is connected to a communication network 4 such as the Internet by wire or wirelessly and communicates with an accommodation facility balance analyzer 1 or the like.

The operation unit 23 is realized by a mouse, a keyboard, or the like, and receives various operation inputs by the user. The display unit 24 is realized by a liquid crystal display or the like and performs various displays. The operation unit 23 and the display unit 24 may be integrally configured as a touch panel. The storage unit 25 is realized by a semiconductor memory element such as RAM or flash memory, an HDD, an optical disk device, or the like, and stores a program executed by the control unit 21.

The control unit 21 functions as a reception unit 21a, a viewing unit 21b, and a transmission unit 1c by executing a program realized by a CPU, an MPU, or the like and stored in the storage unit 25. The control unit 21 may be composed of an integrated circuit such as an ASIC or FPGA.

The receiving unit 21a receives the display data and the like sent from the accommodation facility balance analyzer 1 via the communication unit 22. The viewing unit 21b displays the display data based on the display data on the display unit 24 so that the display unit 21b can view the data. Then, the transmission unit 21c transmits the data and the like related to the survey result to the accommodation facility balance analysis device 1 via the communication unit 22.

Hereinafter, the processing procedure of the income and expenditure analysis by the accommodation facility income and expenditure analysis system according to the embodiment of the present invention will be described and described with reference to the flowchart of FIG.

As a premise, based on the results of the questionnaire survey (surveyor's score) of the accommodation facility to be surveyed, the accommodation facility to be surveyed is evaluated by Sakura, Star, etc., and is linked to the user information storage unit 14 with the user ID. Is remembered. Further, as for the reference case, the rating and the balance data are stored in the case storage unit 16.

The income and expenditure analysis unit 11c executes the income and expenditure analysis of accommodation facilities such as hotels and inns (S1). More specifically, the input / output control unit 11a receives data such as B / S, P / L, and a cash flow statement in CSV format, and calculates each account item based on the data. The income and expenditure analysis unit 11c also forecasts sales by DCF. In addition, the unit price of the balance summary, the balance summary, and the balance summary sales ratio are also analyzed.

Subsequently, the case identification unit 11d identifies a reference case based on the similarity of the ratings and the like with reference to the case storage unit 16 (S2). Each rating is made for the accommodation facility as a whole or for each of a plurality of service elements, but the case identification unit 11d sets the rating similarity or a specific service element for the accommodation facility as a whole based on the user's settings. Identify suitable reference cases based on the similarity of the ratings involved.

Then, the feature extraction unit 11e extracts the characteristics of the balance item to be investigated and the balance item of the specified reference case, and identifies similar items and divergent items (S3). According to this identification, for example, the accommodation department sales are similar or the food and beverage department sales are divergent, and the balance should be improved in comparison with the reference cases where the balance is good. It is possible to specify the item.

In this way, the balance analysis unit 11c outputs the result of the balance analysis (S4). For example, when transmitting the analysis result to the terminal device 3, the display data generation unit 11f generates display data for the analysis result by HTML or the like, and the transmission / reception control unit 11g uses the display data generated by this HTML or the like. It is controlled to transmit to the user's terminal device 3. It is also possible to display the result of the income and expenditure analysis on the display unit (not shown) of the accommodation facility income and expenditure analysis device 1. Of course, when displaying these items, the income and expenditure items similar to those in the reference case and the income and expenditure items that deviate from each other may be color-coded and highlighted.

Here, FIGS. 5 and 6 show and explain a display example of the result of income and expenditure analysis.

The display example shown in FIG. 5 shows the analysis result of the balance summary unit price.

In the display shown in FIG. 5, sales (accommodation department sales, food and beverage department sales, banquet department sales, other department sales), costs (accommodation department costs, food and beverage department costs, banquet department costs, other department costs), personnel expenses ( Accommodation department personnel expenses, food and beverage department personnel expenses, banquet department personnel expenses, other department personnel expenses), other expenses (accommodation department other expenses, food and beverage department other expenses, banquet department other expenses, other department other expenses), department profit (accommodation department) Profit, food and beverage department profit, banquet department profit, other department profit), non-allocation cost (general management cost, advertising and sales promotion cost, energy cost, adjustment maintenance cost, insurance premium / tax and public dues), GOP, etc. are presented. For each of these items, the numerical values of the specified reference cases are also presented, and for the survey target, in addition to the numerical values of each item of the first year, the predicted values of each year calculated by DCF are also presented. In this comparison, items that are similar to the reference case and items that are divergent can be highlighted by classifying them and color-coding them, so the user can instantly select items that should be improved, including future predictions. It will be possible to find it in.

The display example shown in FIG. 6 shows the analysis result of the balance summary sales ratio.

In the display shown in FIG. 6, sales (accommodation department sales, food and beverage department sales, banquet department sales, other department sales), costs (accommodation department costs, food and beverage department costs, banquet department costs, other department costs), personnel expenses ( Accommodation department personnel expenses, food and beverage department personnel expenses, banquet department personnel expenses, other department personnel expenses), other expenses (accommodation department other expenses, food and beverage department other expenses, banquet department other expenses, other department other expenses), department profit (accommodation department) Profit, food and beverage department profit, banquet department profit, other department profit), non-allocation cost (general management cost, advertising and sales promotion cost, energy cost, adjustment maintenance cost, insurance premium / tax and public dues), GOP, etc. Presented. For each of these items, the numerical values of the specified reference cases are also presented, and for the survey target, in addition to the sales ratio of each item in the first year, the sales ratio related to the forecast value for each year calculated by DCF. Is also presented. Even in this comparison, items that are similar to the reference case and items that are divergent can be highlighted by classifying them and color-coding them, so the user can instantly identify items that should be improved, including future predictions. It will be possible to find out.

According to the accommodation facility balance analysis system and the like according to the embodiment of the present invention described above, the following effects are achieved.

That is, the income and expenditure analysis unit 11c that analyzes the income and expenditure of the accommodation facility, the case identification unit 11d that identifies the reference case based on the rating evaluation of the accommodation facility, and the characteristics of the income and expenditure of the accommodation facility and the income and expenditure of the reference case are extracted. A feature extraction unit 11e that identifies similar or divergent balance items, and an output unit that visually outputs similar or divergent balance items together with the balance analysis results of the reference case ( An accommodation facility balance analyzer having 11c) and is provided. Therefore, it is possible to grasp the balance items to be improved by comparing with the balance of reference cases with similar rating evaluations.

Further, in the accommodation facility income and expenditure analysis device that can freely communicate with the terminal device 3, the input / output control unit 11a that receives the survey result of the questionnaire related to the accommodation facility and the evaluation unit 11b that ranks and evaluates the accommodation facility based on the survey result of the questionnaire. The income and expenditure analysis unit 11c that analyzes the income and expenditure of the accommodation facility, the case identification unit 11d that identifies the reference case based on the rating evaluation of the accommodation facility, and the characteristics of the income and expenditure of the accommodation facility and the income and expenditure of the reference case are extracted. The feature extraction unit 11e that identifies similar or divergent balance items and the balance analysis result are combined with the balance of the reference case to generate display data that visually visualizes the similar or divergent balance items. An accommodation facility balance analysis device including a display data generation unit 11f and a transmission / reception control unit 11g for transmitting display data to a terminal device is provided. Therefore, since the balance analysis result is displayed in comparison with the balance of the reference case on the terminal device 3 of the user such as the accommodation facility to be investigated, it is possible to grasp the balance items to be improved.

Further, in the accommodation facility balance analysis system including the terminal device 3 and the accommodation facility balance analysis device 1, the accommodation facility balance analysis device 1 has an input / output control unit 11a for receiving the survey results of the questionnaire related to the accommodation facility, and a questionnaire survey. An evaluation unit 11b that ranks and evaluates accommodation facilities based on the results, a balance analysis unit 11c that analyzes the balance of accommodation facilities, a case identification unit 11d that identifies reference cases based on the rating evaluation of accommodation facilities, and accommodation facilities. The feature extraction unit 11e, which extracts the characteristics of the balance of the balance and the balance of the reference case and identifies the balance items that are similar or divergent, and the analysis result of the balance, together with the balance of the reference case, are similar or divergent. It has a display data generation unit 11f that generates display data that visually visualizes balance items, and a transmission / reception control unit 11g that transmits display data to the terminal device. The terminal device 3 has a reception unit that receives display data. An accommodation facility balance analysis system including 21a and a display unit 24 for displaying based on display data is provided. Therefore, since the balance analysis result is displayed in comparison with the balance of the reference case on the terminal device 3 of the user such as the accommodation facility to be investigated, it is possible to grasp the balance items to be improved.

Further, in the accommodation facility balance analysis method by the accommodation facility balance analysis system including the terminal device 3 and the accommodation facility balance analysis device 1, in the accommodation facility balance analysis device 1, the input / output control unit 11a investigates the questionnaire related to the accommodation facility. After receiving the results, the evaluation unit 11b ranks and evaluates the accommodation facility based on the survey results of the questionnaire, the balance analysis unit 11c analyzes the balance of the accommodation facility, and the case identification unit 11d evaluates the accommodation facility based on the rating evaluation. Then, the reference case is specified, the feature extraction unit 11e extracts the characteristics of the balance of the accommodation facility and the balance of the reference case, the balance items that are similar or divergent are specified, and the display data generation unit 11f is the balance. The analysis result is combined with the balance of the reference case to generate display data that visually visualizes the balance items that are similar or divergent, and the transmission / reception control unit 11g transmits the display data to the terminal device. , The receiving unit 21a receives the display data, and the display unit 24 provides an accommodation facility balance analysis method for displaying based on the display data. Therefore, since the balance analysis result is displayed in comparison with the balance of the reference case on the terminal device 3 of the user such as the accommodation facility to be investigated, it is possible to grasp the balance items to be improved.

Although one embodiment of the present invention has been described above, it goes without saying that the present invention is not limited to this and various improvements and changes can be made without departing from the spirit of the present invention.

For example, the display examples shown in FIGS. 5 and 6 are in a series, and by presenting the results of the multifaceted balance analysis together with the numerical values of the reference cases, multifaceted awareness of the points for improvement of the balance can be obtained. It is possible to give.

It goes without saying that the industrial applicability of the present invention is applicable not only to hotels but also to inns. By properly using the interpretation at the hotel and the interpretation at the inn for each standard regarding the common sense of security, various inns nationwide, for example, from traditional inns to inns where some guest rooms are hotels, etc. Correspondence is applicable to all inns.

1 ... Accommodation facility balance analyzer, 2 ... Information terminal, 3 ... Information terminal, 4 ... Communication network, 11 ... Control unit, 11a ... Input / output control unit, 11b ... Evaluation unit, 11c ... Balance analysis unit, 11d ... Case identification Unit, 11e ... Feature extraction unit, 11f ... Display data generation unit, 11g ... Transmission / reception control unit, 11h ... Learning unit, 12 ... Communication unit, 13 ... Storage unit, 14 ... User information storage unit, 15 ... Survey result DB, 16 ... Case storage unit, 17 ... Analysis result storage unit, 21 ... Control unit, 21a ... Reception unit, 21b ... Browsing unit, 21c ... Transmission unit, 22 ... Communication unit, 23 ... Operation unit, 24 ... Display unit, 25 ... Memory Department.

Claims (4)

The income and expenditure analysis department that analyzes the income and expenditure of accommodation facilities,
The case identification department that identifies reference cases based on the rating evaluation of the accommodation facility,
A feature extraction unit that extracts the characteristics of the income and expenditure of the accommodation facility and the income and expenditure of the reference case and identifies the income and expenditure items that are similar or different from each other.
An accommodation facility income and expenditure analysis device having an output unit for visually outputting the income and expenditure analysis results of the income and expenditure together with the income and expenditure of the reference case and visually visualizing the income and expenditure items which are similar or different from each other. In the accommodation facility balance analyzer that can communicate with the terminal device,
The input / output control unit that accepts the survey results of the questionnaire regarding accommodation facilities,
The evaluation department that ranks and evaluates the accommodation facility based on the survey results of the questionnaire,
The income and expenditure analysis department that analyzes the income and expenditure of the accommodation facility,
The case identification department that identifies reference cases based on the rating evaluation of the accommodation facility,
A feature extraction unit that extracts the characteristics of the income and expenditure of the accommodation facility and the income and expenditure of the reference case and identifies the income and expenditure items that are similar or different from each other.
A display data generation unit that generates display data that visually visualizes the similar or diverging balance items by combining the balance analysis result with the balance of the reference case.
An accommodation facility balance analysis device having a transmission / reception control unit for transmitting the display data to the terminal device. In the accommodation facility balance analysis system consisting of a terminal device and an accommodation facility balance analysis device,
The accommodation facility balance analyzer is
The input / output control unit that accepts the survey results of the questionnaire regarding accommodation facilities,
The evaluation department that ranks and evaluates the accommodation facility based on the survey results of the questionnaire,
The income and expenditure analysis department that analyzes the income and expenditure of the accommodation facility,
The case identification department that identifies reference cases based on the rating evaluation of the accommodation facility,
A feature extraction unit that extracts the characteristics of the income and expenditure of the accommodation facility and the income and expenditure of the reference case and identifies the income and expenditure items that are similar or different from each other.
A display data generation unit that generates display data that visually visualizes the similar or diverging balance items by combining the balance analysis result with the balance of the reference case.
It has a transmission / reception control unit that transmits the display data to the terminal device, and has.
The terminal device is
A receiver that receives the display data and
An accommodation facility income and expenditure analysis system having a display unit that displays based on the display data. In the accommodation facility balance analysis method by the accommodation facility balance analysis system consisting of the terminal device and the accommodation facility balance analysis device,
In the accommodation facility balance analyzer,
The input / output control unit accepts the survey results of the questionnaire regarding accommodation facilities,
The evaluation department ranks and evaluates the accommodation facility based on the survey results of the questionnaire.
The income and expenditure analysis department analyzes the income and expenditure of the accommodation facility,
The case identification department identifies reference cases based on the rating evaluation of the accommodation facility.
The feature extraction unit extracts the characteristics of the balance of the accommodation facility and the balance of the reference case, identifies the balance items that are similar or divergent, and determines the balance items.
The display data generation unit generates display data in which the analysis result of the balance is visually visualized by combining the balance of the reference case with the balance items that are similar or divergent.
The transmission / reception control unit transmits the display data to the terminal device, and the transmission / reception control unit transmits the display data to the terminal device.
In the terminal device,
The receiving unit receives the display data and receives the display data.
An accommodation facility income and expenditure analysis method in which the display unit displays based on the display data.

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