JP2021081839A - Reservation processing apparatus and reservation processing method - Google Patents

Abstract

To provide a reservation processing apparatus which enables a user to periodically make a reservation application.SOLUTION: A reservation processing apparatus comprises a database 132 where reservation object information including reservation objects and time zones in which reservations for the reservation objects can be made is stored, an acquisition unit 1301 which acquires reservation conditions including a reservation period condition for narrowing down a reservation period and a reservation object condition for narrowing down a reservation object, and an execution unit 1302 which executes reservation processing for making an application for an immediate reservation on the basis of the reservation conditions and the reservation object information.SELECTED DRAWING: Figure 3

Description

The present invention relates to a reservation processing apparatus and a reservation processing method.

Patent Document 1 below discloses a medical treatment reservation agency system for making medical reservations for medical facilities that meet the client's desired medical treatment conditions. This system searches for hospitals that meet the client's desired medical treatment conditions and provides the client with a list of hospitals. When a hospital is selected from the hospital list by the client, the reservation reception device of the selected hospital is accessed, the medical treatment reservation application process is executed, and the hospital whose medical treatment reservation is confirmed is notified to the client.

Japanese Unexamined Patent Publication No. 2008-158981

By the way, in the system described in Patent Document 1, it is necessary to individually apply for an appointment each time a medical treatment is received at a hospital. Therefore, even if the patient receives medical treatment periodically, he / she must apply for an individual reservation each time, and there is a risk of forgetting the reservation.

The present invention has been made to solve the above-mentioned problems, and one of the objects of the present invention is to provide a reservation processing apparatus and a reservation processing method capable of periodically applying for reservations.

The reservation processing device according to one aspect of the present invention has a storage unit that stores reservation target information including a reservation target and a time zone in which the reservation target can be reserved, and reservation cycle conditions and reservations for narrowing down the reservation cycle. It includes an acquisition unit that acquires reservation conditions including reservation target conditions for narrowing down the target, and an execution unit that executes a reservation process for applying for the latest reservation based on the reservation conditions and the reservation target information.

In the above aspect, the execution unit determines the latest reservation date and time based on the reservation cycle condition, and specifies the reservation target from the reservation target information based on the determined latest reservation date and time and the reservation target condition. Then, the reservation process may be executed.

In the above aspect, the execution unit may execute the reservation process for the next reservation before the predetermined date and time of the reservation date confirmed by the reservation process executed last time.

In the above aspect, the reservation cycle condition further includes a start date for starting the reservation process, and the execution unit may execute the reservation process when the start date is reached.

In the above aspect, the reservation cycle condition further includes an upper limit number of times the reservation process is repeatedly executed or an end deadline for repeatedly executing the reservation process, and the execution unit determines the number of times the reservation process is executed. The reservation process for the next reservation may be executed until the maximum number of times is reached or the time for executing the reservation process reaches the end deadline.

In the above aspect, the reservation target condition includes a menu item for storing a menu indicating the content of the reservation target, and the menu item stores a menu selected from a plurality of menu candidates. May be good.

In the above aspect, the reservation target condition further includes a resource item for storing a resource indicating a resource for providing a service corresponding to the selected menu, and the resource item includes a plurality of resource candidates. The resource selected from may be stored.

In the above aspect, when the execution unit extracts a plurality of reservation targets and the reservation time zones corresponding to the reservation targets overlap, the execution unit is based on a predetermined priority for each reservation target. The reservation target having the highest priority may be selected, and the reservation process may be executed for the selected reservation target.

In the above aspect, the execution unit extracts a plurality of reservation targets and executes the reservation process for a randomly selected reservation target when the reservation time zones corresponding to the reservation targets overlap. May be.

In the above aspect, the execution unit may send an e-mail containing the contents of the reservation applied for by the reservation process to the reservation person, or display the contents of the reservation on a page dedicated to the reservation person. ..

In the above aspect, the acquisition unit further acquires the free time of the reservation person's schedule.

The execution unit may execute the reservation process in addition to the reservation condition that the reservation can be made in the free time of the schedule.

The reservation processing method according to another aspect of the present invention is a reservation processing method executed by a processor, and includes a reservation cycle condition for narrowing down a reservation cycle and a reservation condition for narrowing down a reservation target. Execute the reservation process for applying for the latest reservation based on the acquisition step to be acquired, the reservation target information including the reservation target stored in advance and the time zone in which the reservation target can be reserved, and the reservation conditions. Includes execution steps and.

According to the present invention, it is possible to provide a reservation processing apparatus and a reservation processing method capable of periodically applying for reservations.

It is a figure which illustrates the structure of the reservation processing system including the reservation processing apparatus in embodiment. It is a figure which illustrates the physical structure of the reservation processing apparatus shown in FIG. It is a figure which illustrates the functional structure of the reservation processing apparatus shown in FIG. It is a figure which shows the configuration example of the screen to be displayed on the reservation person terminal. It is a figure which shows the configuration example of the screen to be displayed on the reservation person terminal. It is a figure which shows the configuration example of the screen to be displayed on the reservation person terminal. It is a figure which shows the configuration example of the screen to be displayed on the reservation person terminal. It is a figure which shows the configuration example of the screen to be displayed on the reservation person terminal. It is a flowchart for demonstrating an example of operation of the reservation processing apparatus in Embodiment.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. The same elements are designated by the same reference numerals, and duplicate description will be omitted.

FIG. 1 is a schematic configuration diagram of a reservation processing system 100 including a reservation processing device 1 according to an embodiment of the present invention. As shown in the figure, the reservation processing system 100 in the present embodiment includes a reservation processing device 1, one or more store terminals 2, and one or more reservation person terminals 3.

The reservation processing device 1 has a function of periodically executing a reservation process for applying for the latest reservation based on the reservation conditions described later. Details of this function will be described later. The reservation processing device 1 is configured by, for example, a computer having a high arithmetic processing capacity, and realizes a server function by operating a predetermined server program on the computer.

The store terminal 2 is a terminal device used in a store by a company that provides a service to be reserved. Providers of services include vendors of all industries and formats. In the present embodiment, a case where a trader operates a yoga studio will be described as an example.

The reservation person terminal 3 is a terminal device held by a user who is a reservation person. As the reservation person terminal 3, for example, a smartphone, a tablet terminal, a personal digital assistant (PDA), a notebook PC (personal computer), a PC, or other terminal device can be appropriately used.

The network N includes a communication network capable of transmitting and receiving information to and from each other between the reservation processing device 1, the store terminal 2, and the reservation person terminal 3. Network N is, for example, any of the Internet, LAN, leased line, telephone line, corporate network, mobile communication network, Bluetooth (registered trademark), WiFi (Wireless Fidelity), other communication lines, and combinations thereof. It does not matter whether it is wired or wireless.

As shown in FIG. 2, the reservation processing device 1 includes, for example, a processor 11, a communication interface 12, and a storage device 13 as a physical configuration.

The processor 11 is composed of an arithmetic and logical operation unit that processes arithmetic operations, logical operations, bit operations, and various registers, and realizes various functions described later by executing a computer program 130 stored in the storage device 13. To do.

The communication interface 12 is a hardware module that connects to the network N and communicates with other terminals on the network N.

The storage device 13 is a computer-readable recording medium such as a disk drive or a semiconductor memory. The storage device 13 stores, for example, a computer program 130, various data registered in the database 132, and the like.

The computer program 130 is a program for performing a predetermined process, and includes a main program of the reservation processing device 1 and a plurality of software modules 131 that are appropriately called and executed during the operation of the main program. Each software module 131 is a modularized subprogram to execute a specific process, and is created by using, for example, a procedure, a subroutine, a method, a function, a data structure, or the like.

As various data registered in the database 132, for example, there is reservation target information. The reservation target information includes, for example, a store ID item, a menu item, a resource group item, a resource item, a reservationable time item, and the like as data items. The reservation target can be specified by the store ID item, the menu item, the resource group item, and the resource item.

The store ID item stores identification information that identifies a store operated by a trader. The menu item stores a menu indicating the contents of the reservation target. For example, "yoga course" and "hot yoga" are applicable as menus.

The resource group item stores the name of the group to which the resource belongs. As a resource group, for example, "instructor" and "option" correspond.

The resource item stores the name of the resource indicating the resource for providing the service corresponding to the menu. As resources, for example, the name of each instructor and the contents of options (yoga mat, towel, etc.) are applicable.

The reservable time item stores the time zone in which the reservation target can be reserved. If the time zone is different for each day of the week, the time zone for each day of the week can be stored, and if the time zone is different for each specific day, the time zone for each specific day can be stored.

A function realized by executing the computer program 130 of the reservation processing device 1 will be described with reference to FIG. The reservation processing device 1 has, for example, an acquisition unit 1301 and an execution unit 1302 as functional configurations.

The acquisition unit 1301 acquires reservation conditions including reservation cycle conditions and reservation target conditions from the reservation person terminal 3. In the following, details of (1) reservation cycle conditions and (2) reservation target conditions will be described in order.

(1) Reservation cycle conditions:
The reservation cycle condition is a condition for narrowing down the reservation cycle. As the reservation cycle conditions, for example, the reservation frequency and the reservation period can be included. It is preferable to include at least the reservation frequency in the reservation cycle conditions.

The reservation frequency is information that specifies the frequency at which the reservation process is executed. This reservation frequency can be set, for example, on a daily basis, a weekly basis, a monthly basis, or a yearly basis.

The reservation period is information for specifying the period for executing the reservation process. This reservation period can be set using, for example, a reservation start date, a reservation end date, a maximum number of times, and the like. For the reservation start date, a starting date for executing the reservation process first is set. As the reservation start date, the date on which the reservation cycle conditions are registered may be set. On the reservation end date, an end deadline for repeatedly executing the reservation process is set. In the upper limit number of times, the upper limit number of times that the reservation process is repeatedly executed is set.

The reservation cycle condition can be set on the reservation person terminal 3 as follows, for example.

First, the reservation person terminal 3 displays a screen for setting the reservation cycle condition of the user on the display based on the operation instruction of the user. On this screen, for example, the reservation cycle setting fields Ga to Gd shown in FIGS. 4 to 7 are displayed.

The reservation cycle setting field Ga shown in FIG. 4 is an example of a screen configuration displayed when a day unit is selected in the setting field on the left side of the reservation frequency setting area U in the upper part of the screen. In this example, in the setting field on the right side of the reservation frequency setting area U, (i) the interval for executing the reservation process is input on a daily basis, or (ii) the reservation process is executed for all weekdays. , Can be selected.

Further, in the reservation period setting area L at the bottom of the screen, (i) the reservation end date is undecided as the end deadline for repeatedly executing the reservation process after inputting the reservation start date for first executing the reservation process. It is possible to select either (ii) the maximum number of times the reservation process is repeatedly executed, or (iii) the reservation end date.

The reservation cycle setting field Gb shown in FIG. 5 is an example of a screen configuration displayed when a weekly unit is selected in the setting field on the left side of the reservation frequency setting area U in the upper part of the screen. In this example, in the setting field on the right side of the reservation frequency setting area U, the interval for executing the reservation process can be input on a weekly basis, and the day of the week on which the reservation process is executed can be set. Since the reservation period setting area L at the bottom of the screen is the same as that in FIG. 4, the description thereof will be omitted.

The reservation cycle setting field Gc shown in FIG. 6 is an example of a screen configuration displayed when a monthly unit is selected in the setting field on the left side of the reservation frequency setting area U in the upper part of the screen. In this example, in the setting field on the right side of the reservation frequency setting area U, the interval for executing the reservation process is input on a monthly basis, and then (i) the day of the week to be executed is input. , Or (ii) enter which day of the week of the target month to execute. Since the reservation period setting area L at the bottom of the screen is the same as that in FIG. 4, the description thereof will be omitted.

The reservation cycle setting field Gd shown in FIG. 7 is an example of a screen configuration displayed when a year unit is selected in the setting field on the left side of the reservation frequency setting area U in the upper part of the screen. In this example, in the setting field on the right side of the reservation frequency setting area U, after inputting the interval for executing the reservation process on a yearly basis, (i) what month and what day of the target year is to be executed. input,
(Ii) You can select either which day of the week of the month of the target year to execute. Since the reservation period setting area L at the bottom of the screen is the same as that in FIG. 4, the description thereof will be omitted.

(2) Reservation target conditions:
The reservation target condition is a condition for narrowing down the reservation target. As the reservation target condition, for example, a store name, a menu, a resource group, a resource, and a desired reservation time zone can be set. It is preferable that the reservation target condition includes at least a menu.

The menu included in the reservation target condition can be set on the reservation person terminal 3 as follows, for example.

First, the reservation person terminal 3 displays the setting screen of the reservation target condition for the store that the user wants to make a reservation on the display based on the operation instruction of the user. On this setting screen, for example, the menu setting field Ge shown in FIG. 8 is displayed.

In the menu setting field Ge, a plurality of menus that can be reserved at the store are displayed as menu candidates. In FIG. 8, “Yoga A course” and “Yoga B course” are displayed as menu candidates that can be reserved at the store, and further, “A course” is added as a menu candidate on condition that reservations are available. "Reserve if is available" and "Reserve if either A course or B course is available" are displayed.

Subsequently, the reservation person terminal 3 sets one or more menus selected by the user from the menu candidates displayed in the menu setting field Ge as the menu of the reservation target condition. In FIG. 8, “Yoga A course” and “Yoga B course” are selected. Therefore, "Yoga A course" and "Yoga B course" are set in the menu of the reservation target condition.

As for the resource group and resource, as in the above menu, the resource group and resource selected by the user from the resource group candidates and resource candidates displayed on the setting screen are set as the resource group and resource of the reservation target condition. can do.

In addition, a plurality of time zones can be set as the desired reservation time zone.

Returning to the description of FIG. The execution unit 1302 executes a reservation process for applying for the latest reservation based on the reservation conditions including the reservation cycle condition and the reservation target condition and the reservation target information. The outline procedure of this reservation process is as follows.

First, the execution unit 1302 determines the latest reservation date and time based on the reservation cycle condition. Subsequently, the execution unit 1302 identifies a reservation target that can be reserved at the latest reservation date and time from the reservation target information stored in the database 132 based on the determined latest reservation date and time and the reservation target condition. Subsequently, the execution unit 1302 applies for a reservation for the specified reservation target. Subsequently, the execution unit 1302 notifies the reservation person of the result of the reservation processing. Each of these schematic procedures is supplemented below.

The timing at which the reservation process is first executed can be determined based on the starting point date set as the reservation start date of the reservation cycle condition. For example, when it is determined that the starting date has been reached, the first reservation process can be executed. When it is determined that the reservation cycle condition has been registered, the first reservation process may be executed.

The timing of executing the reservation process for the next reservation can be determined based on the reservation date confirmed by the previously executed reservation process. For example, when it is determined that the reservation date has arrived before the predetermined date and time of the confirmed reservation date, the reservation process for the next reservation can be executed. The predetermined date and time can be set, for example, the day before, one week before, one month before, or the like based on the length of the reservation interval.

The timing for ending the reservation process to be repeatedly executed ends the reservation process to be repeatedly executed when it is determined that the predetermined end condition is satisfied. The predetermined end condition can be set by using, for example, the end deadline set on the reservation end date of the reservation cycle condition or the number of times set to the upper limit number of times of the reservation cycle condition. Specifically, when the time to execute the reservation process has passed the end deadline, or when the number of times to execute the reservation process exceeds the upper limit, it is determined that the end condition is satisfied, and the reservation to be executed repeatedly is determined. End the process.

In the above general procedure, when a plurality of reservation targets are extracted from the reservation target information in the procedure for specifying the reservation target, the reservation target can be specified as follows.

When multiple reservation targets are extracted from the reservation target information and the reservation time zones corresponding to each reservation target overlap, the priority is the highest based on the priority determined in advance for each reservation target. Identify high reservation targets as targets for reservation processing. The reservation target specified as the target of the reservation process is not limited to the reservation target having the highest priority, and may be, for example, a randomly selected reservation target.

On the other hand, when a plurality of reservation targets are extracted from the reservation target information and the reservation time zones corresponding to the respective reservation targets do not overlap, the reservation process for each reservation target is executed.

In the procedure for notifying the reservation person of the result of the reservation processing in the above-mentioned outline procedure, for example, the result of the reservation processing can be notified by using an e-mail or a page (My Page) dedicated to the reservation person. The result of the reservation process can include, for example, the content of the confirmed reservation, the content indicating that the reservation is awaiting cancellation, and the content indicating that the application could not be made.

Next, with reference to FIG. 9, the operation of the reservation processing device 1 when executing the reservation processing will be described.

First, the acquisition unit 1301 of the reservation processing device 1 acquires the reservation conditions including the reservation target condition and the reservation cycle condition from the reservation person terminal 3 (step S101). It is preferable that the acquisition unit 1301 stores the acquired reservation condition as the reservation condition information in the database 132 separately for each reservation person ID.

Subsequently, the execution unit 1302 of the reservation processing device 1 determines whether or not the starting point date set as the reservation start date of the reservation cycle condition has been reached (step S102). If this determination is NO (step S102; NO), this determination is repeated or waits until YES.

When it is determined in the determination of step S102 that the starting date has been reached (step S102; YES), the execution unit 1302 of the reservation processing device 1 determines and determines the latest reservation date and time based on the reservation cycle conditions. Based on the latest reservation date and time and the reservation target conditions, the reservation target that can be reserved at the latest reservation date and time is specified from the reservation target information stored in the database 132 (step S103).

Subsequently, the execution unit 1302 of the reservation processing device 1 applies for a reservation for the specified reservation target (step S104).

Subsequently, the execution unit 1302 of the reservation processing device 1 notifies the reservation person of the result of the reservation processing (step S105).

Subsequently, the execution unit 1302 of the reservation processing device 1 determines whether or not the predetermined end condition is satisfied (step S106). If this determination is YES (step S106; YES), this operation ends.

When it is determined in the determination in step S106 that the predetermined end condition is not satisfied (step S106; NO), the execution unit 1302 of the reservation processing device 1 is included in the result of the reservation processing notified in step S105. It is determined whether or not the reservation date has arrived before the predetermined date and time (step S107). If this determination is NO (step S107; NO), the process proceeds to step S106.

If it is determined in step S107 that the reservation date has arrived before the predetermined date and time (step S107; YES), the process proceeds to step S103, and the next reservation process is executed.

As described above, according to the reservation processing device 1 in the embodiment, the reservation condition including the reservation cycle condition for narrowing down the reservation cycle and the reservation target condition for narrowing down the reservation target is acquired from the reservation person terminal 3 and the database is obtained. Based on the reservation target information stored in 132 and the reservation conditions acquired from the reservation person terminal 3, the reservation process for applying for the latest reservation can be executed.

Specifically, the latest reservation date and time is determined based on the reservation cycle condition included in the reservation condition, and is stored in the database 132 based on the determined latest reservation date and time and the reservation target condition included in the reservation condition. By specifying the reservation target from the reservation target information, it is possible to execute the reservation process for applying for the latest reservation.

In addition, before the predetermined date and time of the reservation date confirmed by the previously executed reservation process, the reservation process for the next reservation can be executed, and whether the number of times the reservation process is executed exceeds the upper limit included in the reservation cycle condition. , The reservation process can be terminated when the time to execute the reservation process has passed the end deadline included in the reservation cycle conditions.

Therefore, according to the reservation processing device 1 according to the embodiment, it is possible to apply for a reservation periodically.

The present invention is not limited to the above-described embodiment, and can be implemented in various other forms without departing from the gist of the present invention. For this reason, the above embodiments are merely exemplary in all respects and are not to be construed in a limited manner. For example, the above-mentioned processing steps can be arbitrarily changed in order or executed in parallel within a range that does not cause a contradiction in the processing contents.

Further, in the reservation processing device 1 according to the above-described embodiment, the reservation may be applied in consideration of the free time of the reservation person's schedule. The functions added to the acquisition unit 1301 and the execution unit 1302 in this modification will be described below.

The acquisition unit 1301 further acquires the free time of the reservation person's schedule from the reservation person terminal 3. The free time of the schedule is not limited to the acquisition from the reservation person terminal 3, and may be acquired from an external server device or the like that manages the reservation person's schedule.

The execution unit 1302 executes a reservation process for applying for the latest reservation, in addition to the reservation target condition in the above-described embodiment, that the reservation can be made in the free time of the acquired schedule.

1 ... Reservation processing device, 2 ... Store terminal, 3 ... Reservation person terminal, 11 ... Processor, 12 ... Communication interface, 13 ... Storage device, 100 ... Reservation processing system, 130 ... Computer program, 131 ... Software module, 132 ... Database , 1301 ... Acquisition unit, 1302 ... Execution unit, N ... Network

Claims (12)

A storage unit that stores reservation target information including the reservation target and the time zone in which the reservation target can be reserved, and a storage unit.
An acquisition unit that acquires reservation conditions including reservation cycle conditions for narrowing down the reservation cycle and reservation target conditions for narrowing down the reservation target, and
An execution unit that executes a reservation process for applying for the latest reservation based on the reservation conditions and the reservation target information.
A reservation processing device comprising. The execution unit determines the latest reservation date and time based on the reservation cycle condition, and specifies the reservation target from the reservation target information based on the determined latest reservation date and time and the reservation target condition, thereby making the reservation. Perform processing,
The reservation processing device according to claim 1. The execution unit executes the reservation process for the next reservation before the predetermined date and time of the reservation date confirmed by the reservation process executed last time.
The reservation processing device according to claim 2. The reservation cycle condition further includes a starting date at which the reservation process is started.
The execution unit executes the reservation process when the starting date is reached.
The reservation processing device according to claim 3. The reservation cycle condition further includes an upper limit number of times that the reservation process is repeatedly executed, or an end deadline for repeatedly executing the reservation process.
The execution unit executes the reservation process for the next reservation until the number of times the reservation process is executed reaches the upper limit number of times, or until the time for executing the reservation process reaches the end deadline.
The reservation processing device according to claim 3 or 4. The reservation target condition includes a menu item for storing a menu indicating the content of the reservation target, and the menu item stores a menu selected from a plurality of menu candidates.
The reservation processing device according to any one of claims 2 to 5. The reservation target condition further includes a resource item for storing a resource indicating a resource for providing a service corresponding to the selected menu, and the resource item is selected from a plurality of resource candidates. Resources are stored,
The reservation processing device according to claim 6. When a plurality of reservation targets are extracted and the reservation time zones corresponding to the reservation targets overlap, the execution unit sets the priority order based on a predetermined priority for each reservation target. Select the highest reservation target and execute the reservation process for the selected reservation target.
The reservation processing device according to any one of claims 2 to 7. The execution unit extracts a plurality of reservation targets and executes the reservation process for a randomly selected reservation target when the reservation time zones corresponding to the reservation targets overlap.
The reservation processing device according to any one of claims 2 to 7. The execution unit sends an e-mail containing the contents of the reservation applied for by the reservation processing to the reservation person, or displays the contents of the reservation on a page dedicated to the reservation person.
The reservation processing device according to any one of claims 2 to 9. The acquisition unit further acquires the free time of the reservation person's schedule,
The execution unit executes the reservation process by adding that the reservation can be made in the free time of the schedule in addition to the reservation target condition.
The reservation processing device according to any one of claims 1 to 10. A reservation processing method executed by the processor
An acquisition step to acquire a reservation condition including a reservation cycle condition for narrowing down the reservation cycle and a reservation target condition for narrowing down the reservation target, and an acquisition step.
An execution step for executing a reservation process for applying for the latest reservation based on the reservation target information stored in advance, the reservation target information including the time zone in which the reservation target can be reserved, and the reservation conditions, and an execution step.
Reservation processing method including.

Images