JP2021056709A - Information transmitting system - Google Patents

Abstract

To reduce a psychological resistance accompanying provision of personal information using a communication network.SOLUTION: An information transmitting system 100 includes: a receiving unit that receives a transmission request 114 when requested to transmit the personal information on a user R and transmission information in association with each other; a transmission processing unit which associates the information on the transmission request 114 with substitute information 116 that includes different information from the personal information on the user R, and which transmits the associated information to a business operator server 40 designated by the request; and a reply processing unit which receives a reply 118 when the reply 118 based on the substitute information is transmitted by the business operator server 40, and which forwards the reply 118 on the basis of the personal information on the user R.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information transmission system.

Conventionally, proposals for protecting personal information have been made in procedures and the like using a communication network (see, for example, Patent Document 1). In the configuration of Patent Document 1, the personal information of the user is stored in the information management site, and the service providing site requests the personal information from the information management site in response to the user's request. The information management site allows the user to select the personal information provided to the service providing site, and transmits the personal information selected by the user to the service providing site. The service providing site requires an e-mail address and a telephone number as the contact information of the user, and the information selected by the user is sent to the service providing site.

Japanese Unexamined Patent Publication No. 2009-217521

In general, when providing services using a communication network or performing procedures related to the provision of services or products, the contact information of the user is required. For this reason, it is unavoidable to provide personal information, and the user may feel psychological resistance.

The present invention has been made in view of the above background, and an object of the present invention is to reduce psychological resistance associated with providing personal information using a communication network.

One aspect of the present invention is that when a request is made to transmit a personal information to be managed and information for transmission in association with each other, a reception unit that accepts the request and the information for transmission are subject to the management. The response when a transmission processing unit that transmits to the destination device specified by the request in association with proxy information consisting of information different from personal information and a response based on the proxy information are transmitted by the destination device. The information transmission system includes a response processing unit that receives the information and transfers the response based on the personal information of the management target.

The information transmission system includes an information storage unit that stores personal information of a resident resident in a building as personal information to be managed, and the reception unit receives the request from a terminal device used by the resident. Then, the response processing unit may be configured to transfer the request to the terminal device that has transmitted the request to the reception unit.

The information transmission system includes a transmission management unit that associates the personal information to be managed, the information for transmission, and the information that specifies the destination device when the request is received by the reception unit, and responds. The processing unit may be configured to transfer the response received from the destination device based on the personal information of the management target associated with the destination device and the information for transmission.

In the information transmission system, the transmission processing unit transmits the transmission information regarding the product purchase to the destination device used by the product sales business operator, and the transmission management unit purchases the information based on the transmission information. The price of the product to be sold may be associated with the personal information to be managed.

The information transmission system may be configured to include an incentive processing unit that associates the incentive with the personal information to be managed when an incentive for the information for transmission is issued.

According to the present invention, information can be transmitted to the destination device without providing personal information to be managed, and a response to the transmitted information can be received. Therefore, the opportunity for personal information to be disclosed can be reduced, and the psychological resistance of the user who uses the communication network can be reduced.

The figure which shows the structure of the information transmission system which concerns on one Embodiment of this invention. The schematic diagram which shows the structural example of the information sent and received. Block diagram of the information transmission server. The schematic diagram which shows the structural example of the information which a storage part stores. A flowchart showing the operation of the information transmission system.

[1. Information transmission system configuration]
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing a configuration of an information transmission system 100 according to an embodiment of the present invention. The information transmission system 100 includes an information transmission server 20. The information transmission server 20 is communicably connected to the user terminal 12, which is a terminal device used by the user R, and the business server 40 used by the business that sells the product, through the communication network 102.

The user R is a user who uses the information transmission system 100 by using the user terminal 12. The user R of the present embodiment is a resident who resides in the residence 10. The residence 10 is, for example, a real estate to be managed by an operator who operates the information transmission server 20. Management by the operator means, for example, management work such as maintenance of a building. As will be described later, the information transmission server 20 stores information about the user R in the user information DB 232 (FIG. 4).

The dwelling 10 may be either a single-family house or an apartment house, may be a rental house, or may be a real estate owned by the user R. The information transmission server 20 can manage a plurality of residences 10, and there is no limit to the number of residences 10 to be managed and the number of user terminals 12 connected to the information transmission server 20. For example, different living rooms in one building may be managed by the information transmission server 20. The information transmission server 20 may be an information transmission device for transmitting information, an information management device for managing personal information of user R, or an intermediary device for mediating information transmitted by user terminal 12 to business server 40. it can.

The user terminal 12 is a device used by the user R, and is, for example, an electronic device such as a personal computer, a smartphone, or a portable telephone. The user terminal 12 may be a device fixedly installed in the residence 10 or a portable device.

The user terminal 12 has a function of transmitting the information input by the operation of the user R to the communication network 102. The user terminal 12 may execute the application program and transmit the information to the communication network 102 in a state where the user R is not operating the user terminal 12. For example, the user terminal 12 may acquire or generate information about the housing equipment 14 installed in the residence 10 and transmit the information. Further, the user terminal 12 may be a device that mediates communication between another device and the communication network 102. For example, the user terminal 12 may be a wireless LAN router. In this case, the housing device 14 can transmit information regarding the operation of the housing device 14 to the communication network 102 via the user terminal 12.

The housing equipment 14 is a facility or device installed in the residence 10, and the installation mode in the residence 10 is not particularly limited. The housing equipment 14 may be home appliances such as cooking appliances, air conditioners, and washing machines, equipment such as security cameras and interphones, and equipment such as water heaters and generators. The information regarding the housing equipment 14 includes, for example, information regarding the operating state of the housing equipment 14, information regarding the attributes of the installation environment of the housing equipment 14, and equipment information of the housing equipment 14. The information regarding the operating state is, for example, information regarding the operating mode of the housing equipment 14, whether or not the housing equipment 14 is operating, the operating time of the housing equipment 14, and the like, and may be other information. The information regarding the attributes of the installation environment is, for example, information indicating whether the installation location of the housing equipment 14 is a private residence or a business establishment, the number of floors of the installation location, whether or not it is close to the coast, and the like. The device information of the housing device 14 is, for example, information indicating a device type, a manufacturer name, a model name, a model number, a serial number, and the like.

The communication network 102 connects various devices so as to be able to communicate with each other. The specific embodiment of the communication network 102 is not limited, and includes, for example, a communication network such as a dedicated line, a public line, or the Internet. The communication network 102 may include a mobile wireless communication network via a base station. Further, the communication network 102 may be a wide area network including a plurality of communication networks. Further, the communication network 102 may include various devices such as a circuit switching device and a server.

The operator server 40 is a device used by a service provider that provides a service to the user R. For example, the business server 40 receives an order for purchasing a product through the communication network 102, and performs mail-order sales for arranging delivery of the product.

Further, for example, a service provider using the business server 40 may provide a service of conducting a questionnaire to the user R and receiving a response to the questionnaire by the user R. Further, for example, a service provider using the business server 40 may provide a service for collecting information on the operation of the housing device 14 from the user R. In these cases, the service provider may give an incentive to the user R as a reward for answering the questionnaire and providing information on the operation of the housing device 14. Incentives include, for example, coupons that allow user R to receive discounts on shopping prices and products offered at stores (not shown), valuable points that user R can use as consideration for shopping, etc. at stores. Can be mentioned.

There is no limit to the number of business operator servers 40 constituting the information transmission system 100, and FIG. 1 shows, as an example, the business operator servers 40a and 40b as devices used by the business operator. When the business server 40a and 40b are not distinguished, it is referred to as the business server 40.

When the business server 40 is a business that sells products and the business server 40 provides mail-order sales as a service, the delivery location 16 can be used as the delivery destination of the products. The delivery place 16 is a place where the goods are temporarily stored or stored before they reach the user R, and is different from the residence 10. The delivery company that delivers the goods delivers the goods to the designated delivery place 16 by, for example, the vehicle 18 in response to the order of the service provider using the business server 40. The delivery company may be the same as the company that uses or operates the company server 40. Further, the means for delivering the goods is not limited to the vehicle 18, and a railroad or a motorcycle may be used, and the vehicle 18 is an example. The delivery place 16 may be a store such as a convenience store or a post office, a public facility, a warehouse, or equipment such as a delivery locker or a coin locker. .. Further, the delivery place 16 may be installed attached to the dwelling 10, for example, when the dwelling 10 is a living room of an apartment house, the delivery place 16 is provided in a common area used by the residents of the plurality of dwellings 10. It may be installed. Further, the delivery place 16 may be a vehicle, and this vehicle may patrol the residence 10.

[2. Overview of information transmission system operation]
FIG. 2 is a schematic diagram showing a configuration example of information transmitted / received by the information transmission system 100. In FIG. 2, (a) shows a configuration example of transmission request 114, (b) shows a configuration example of proxy information 116, and (c) shows a configuration example of response 118. An outline of the operation of the information transmission system 100 will be described with reference to FIGS. 1 and 2.

In the information transmission system 100, when the user R residing in the residence 10 transmits information from the user terminal 12 to the business server 40, the user R goes through the information transmission server 20.
Specifically, the user terminal 12 generates a transmission request 114 including the information input by the user R and the information about the housing device 14, and transmits the transmission request 114 to the information transmission server 20.

As shown in FIG. 2, the transmission request 114 includes, for example, a user ID 114a, a destination 114b, and transmission information 114c. The user ID 114a is unique identification information assigned to one user R. The destination 114b is information that specifies the destination of the transmission request 114, and is, for example, one of the business server 40a and 40b. The transmission information 114c is the content of the information transmitted from the user terminal 12 to the business server 40, such as data input by the user R to the user terminal 12, data acquired by the user terminal 12 from the housing device 14, and the like. Is. In this case, the device designated by the destination 114b among the operator servers 40a and 40b corresponds to an example of the destination device.

When the information transmission server 20 receives the transmission request 114, the information transmission server 20 transmits information to the business server 40 on behalf of the user terminal 12. That is, the information transmission server 20 has a function of transmitting information on behalf of the user terminal 12. The information transmission server 20 transmits the proxy information 116 to the business server 40 designated by the destination 114b.

As shown in FIG. 2, the proxy information 116 includes, for example, a proxy ID 116a, a destination 116b, a transmission information 116c, and a transmission management ID 116d. The proxy ID 116a is an ID indicating the information transmission server 20 as the source of the proxy information 116. The destination 116b is the destination of the proxy information 116, and indicates the same operator server 40 as the destination 114b. The transmission information 116c is the same information as the transmission information 114c included in the transmission request 114, or information obtained by removing or masking the personal information of the user R included in the transmission information 114c. The transmission management ID 116d is management information that associates the transmission request 114 with the proxy information 116. The transmission information 114c corresponds to an example of transmission information associated with the personal information of the user R in the transmission request 114.
The proxy information 116 does not include information that can identify the user R, such as the user ID 114a and the name and address of the user R, that is, the personal information of the user R.

The business operator server 40 executes various processes for providing the service based on the proxy information 116 transmitted by the information transmission server 20. The operator server 40 may send a response regarding the provision of services. In this case, the business operator server 40 transmits the response 118 to the information transmission server 20 which is the transmission source of the proxy information 116.

As shown in FIG. 2, the response 118 includes, for example, a response source 118a, a response destination 118b, response data 118c, transmission management ID 118d, and incentive information 118e. The response transmission source 118a is information indicating a transmission source for transmitting the response, and indicates the operator server 40. The response destination 118b is a destination to which the response 118 is transmitted, for example, the information transmission server 20. The response data 118c is the content of the response. The transmission management ID 118d is the same information as the transmission management ID 116d included in the proxy information 116. When the operator server 40 generates the proxy information 116 based on the proxy information 116, the transmission management ID 116d may be extracted from the proxy information 116 and included in the response 118. In this case, response 118 includes transmission management ID 118d. When the service provider using the business operator server 40 gives an incentive, the incentive information 118e includes the content of the incentive to be given and the actual data of the incentive. Response 118 may not include transmission management ID 118d and incentive information 118e.

The information transmission server 20 has a function of transferring the response 118 transmitted by the business server 40 to the information transmission server 20 to the user terminal 12.
As a result, the user R can use the service provided by the operator server 40 by the user terminal 12. In this process, since the personal information of the user R is not provided to the business server 40, the psychological resistance of the user R can be avoided.

[3. Application example of information transmission system]
A specific example of the service to which the information transmission system 100 is applied is shown. The information transmission system 100 can be applied to any use as long as the user R transmits a transmission request 114 from the user terminal 12 to the business server 40, and personal information is appropriately protected. You can expect the effect of Therefore, the following three application examples are merely specific examples, and there is no intention of limiting the application range of the information transmission system 100.

[3-1. Application example of mail order]
When the business server 40 executes mail-order sales, the user R inputs the product name, purchase quantity, desired delivery date, and the like of the product to be purchased into the user terminal 12. In this case, the transmission information 114c includes the product name of the product, the purchase quantity, the desired delivery date, and the like. Further, since it is necessary to specify the user R as the purchaser of the product and the billing destination of the product price, personal information such as the name of the user R is included in the transmission information 114c. Further, the address of the residence 10 is included in the transmission information 114c as the address of the delivery destination of the product.

In this case, the proxy information 116 generated by the information transmission server 20 includes the transmission information 116c in which the personal information included in the transmission information 114c is replaced. In the transmission information 116c, the name of the user R is replaced with a fictitious name or a proxy name indicating a business operator using the information transmission server 20. In addition, the billing address for the product is replaced with fictitious or proxy billing address information indicating a business operator using the information transmission server 20. Therefore, when an order for mail-order sales is placed using the proxy information 116, the product price is charged to the business operator who uses the information transmission server 20. Among the information included in the transmission information 116c, the information that does not correspond to the personal information of the user R, such as the product name of the product, the purchase quantity, and the desired delivery date, is the same as the transmission information 114c.

Further, the transmission information 116c includes the address of the residence 10 in the transmission information 114c of the product. The transmission information 116c includes the address of the delivery place 16 as the delivery address of the goods. That is, the address of the residence 10 is replaced with the address of the delivery place 16.

The business server 40 receives the proxy information 116 and accepts an order for the product according to the product name, purchase quantity, and desired delivery date of the product specified by the transmission information 116c. Further, the business server 40 arranges the delivery of the product by using the address of the delivery place 16 included in the transmission information 116c as the delivery destination of the product. In addition, the business server 40 charges the product price to the billing destination included in the transmission information 116c. The business operator server 40 generates a response 118 indicating that the order for the product has been accepted and transmits the response 118 to the information transmission server 20. The response transmission source 118a indicates the information transmission server 20, the response destination 118b indicates the business operator server 40, and the response data 118c includes information such as acceptance of an order for the product, a scheduled delivery date of the product, and the price of the product.

The information transmission server 20 receives the response 118 and transfers the response 118 to the user terminal 12. Further, as will be described later, the information transmission server 20 executes a payment process of charging the user R for the product price according to the response data 118c.

When the user terminal 12 receives the response 118, the user R may see the response 118 and go to the delivery place 16 to pick up the product.
In this way, the user R can use the mail-order sales by ordering the product via the information transmission server 20 without providing the personal information of the user R to the business server 40.

[3-2. Questionnaire application example]
An example of conducting a questionnaire to the user R by the business server 40 will be described. In this example, the user R sends the answer to the questionnaire to the business server 40 based on the request of the business server 40. The business server 40 gives the user R an incentive as a reward for the cooperation of the questionnaire.

In this case, the transmitted information 114c includes the answer to the questionnaire. In addition, the transmitted information 114c includes personal information such as the name of user R as a respondent to the questionnaire and a person who receives the incentive. Further, as the information regarding the attributes of the respondents of the questionnaire, the transmission information 114c may include attribute information that does not belong to the personal information of the user R. Examples of the attribute information that does not belong to the personal information of the user R include information on the age, gender, and family structure of the user R. Further, for example, as information on the residence 10, information indicating the number of years of residence and whether it is a rental housing or owned real estate can be mentioned. Further, for example, information on occupation and income such as income, assets, etc. of user R, occupation, industry of work, occupation type, responsibility, years of service, etc. can be mentioned.

In this case, the proxy information 116 generated by the information transmission server 20 includes the transmission information 116c in which the personal information included in the transmission information 114c is replaced. In the transmission information 116c, the name of the user R is replaced with a fictitious name or a proxy name indicating a business operator using the information transmission server 20. For this reason, the respondents to the questionnaire and those who receive the incentive will be the names of the surrogate. Of the information included in the transmission information 116c, the attribute information that does not belong to the personal information of the user R is the same as the transmission information 114c.

The proxy information 116 is received by the business server 40, and the transmission information 116c is accepted as a response to the questionnaire. For example, in addition to the answers included in the transmission information 116c, the attribute information of the user R is extracted and aggregated as the attribute information of the respondents of the questionnaire.

When the service provider gives an incentive to the respondent as a reward for cooperation in the questionnaire, the incentive is given to the proxy ID 116a indicating the source of the proxy information 116. The operator server 40 transmits a response 118 that gives an incentive to the information transmission server 20 indicated by the proxy ID 116a. Since the business server 40 does not have the personal information of the user R, the response 118 is not directly transmitted to the user terminal 12.
The information transmission server 20 receives the response 118 and forwards it to the user terminal 12 of the user R who has answered the questionnaire. Further, the information transmission server 20 performs a process of allocating the incentive given by the service provider to the user R.

In this way, the user R can answer the questionnaire by the service provider without providing personal information, and can receive an incentive as a reward for answering the questionnaire.

[3-3. Application example of collecting information on housing equipment]
When the business server 40 collects information about the housing equipment 14 installed in the residence 10, the user terminal 12 acquires the information from the housing equipment 14 based on a prior contract or setting. This operation may be automatically executed by the function of the housing device 14 or the user terminal 12. Further, the user R may check the operating state of the housing device 14 and input it to the user terminal 12. The transmission request 114 is generated and transmitted by the user terminal 12.
The transmission information 114c includes, for example, the personal information of the user R as the information of the user of the housing device 14. Further, for example, the transmission information 114c includes information about the housing device 14 as information other than the personal information of the user R. Specifically, as described above, the information regarding the operating state of the housing equipment 14, the information regarding the attributes of the installation environment of the housing equipment 14, and the equipment information of the housing equipment 14 are included.

In this case, the proxy information 116 generated by the information transmission server 20 includes the transmission information 116c in which the personal information included in the transmission information 114c is replaced. In the transmission information 116c, the personal information of the user R is deleted, and the information about the user of the housing device 14 is replaced with fictitious or proxy information indicating a business operator using the information transmission server 20. Among the information included in the transmission information 116c, the information that does not correspond to the personal information of the user R, such as the information regarding the housing equipment 14 and the information regarding the attributes of the installation environment of the housing equipment 14, is the same as the transmission information 114c.

The business operator server 40 receives the proxy information 116 and extracts the information about the housing device 14 included in the transmission information 116c. This information is used, for example, by a manufacturer of the housing equipment 14 for the purpose of grasping the usage status of the housing equipment 14 by the user. The operator server 40 aggregates the information extracted from the transmission information 116c in a format specified in advance.

When an incentive is given as a reward for collecting information of the housing device 14, the business operator server 40 transmits a response 118 for giving the incentive to the proxy ID 116a indicating the source of the proxy information 116. Since the business server 40 does not have the personal information of the user R, the response 118 is not directly transmitted to the user terminal 12.
The information transmission server 20 receives the response 118 and transfers it to the user terminal 12 of the user R who uses the housing device 14. Further, the information transmission server 20 performs a process of allocating the incentive given by the service provider to the user R.

In this way, the user R can provide information on the housing device 14 and receive a reward thereof without providing personal information.

[4. Information transmission server configuration]
FIG. 3 is a block diagram showing a functional configuration of the information transmission server 20.
The information transmission server 20 has a communication unit 201, a processing unit 210, and a storage unit 230.
The communication unit 201 is a transmitter / receiver that performs wireless communication and / or wired communication, and executes communication via the communication network 102. The communication unit 201 executes communication with the user terminal 12 under the control of the processing unit 210, and receives the transmission request 114. The communication unit 201 generates proxy information 116 and transmits it to the business server 40a or the business server 40b under the control of the processing unit 210.

The processing unit 210 is, for example, a computer including a processor such as a CPU. A storage unit 230 is connected to the processing unit 210. The storage unit 230 stores the computer program executed by the processing unit 210 and various data processed by the processing unit 210 so that the processing unit 210 can read the computer program. The storage unit 230 stores the control program 231, the user information DB 232, the management information storage unit 233, and the incentive history storage unit 234. DB is an abbreviation for database.

The hardware constituting the processing unit 210 and the storage unit 230 is not limited to a specific aspect. For example, the processing unit 210 may be composed of a single processor. Further, the processing unit 210 may be a device in which a processor, a ROM, a RAM, and the like are integrated. The storage unit 230 may be composed of a non-volatile storage device that non-volatilely stores programs and data, and specifically, may include a magnetic storage device such as a hard disk and a semiconductor storage device such as a flash ROM. Good. Further, the storage unit 230 may include a volatile storage device that temporarily stores programs, data, and the like executed by the processing unit 210. Further, the processing unit 210 and the storage unit 230 may be one integrated device.

The control program 231 is a program executed by the processor of the processing unit 210. The user information DB 232 is a database configured by using the storage area of the storage unit 230.

The user information DB 232 is a database that stores user information 241 regarding the user R residing in the residence 10. The user information DB 232 corresponds to an example of an information storage unit. The user information 241 corresponds to a record in the database. For example, one user information 241 is stored in the user information DB 232 for one user R.

The management information storage unit 233 stores the management information 243 for managing the transmission request 114 received from the user terminal 12 by the information transmission server 20.

The incentive history storage unit 234 stores the history of the process of allocating the incentive issued by the business operator server 40 to the user R.

FIG. 4 is a diagram showing a configuration example of information stored in the storage unit 230. In FIG. 4, (a) shows a configuration example of user information 241 and (b) shows a configuration example of management information 243.

The user information 241 includes, for example, a user ID 241a, a name 241b, a residence information 241c, a delivery place 241e, and a payment information 241f. The user ID 241a is unique identification information assigned to one user R. The name 241b is the name of the user R. The residence information 241c is information that can identify the residence 10, and includes, for example, address information that specifies the location of the residence 10 and identification information that is given to the residence 10 for management of the residence 10.

The device information 241d is information indicating the housing device 14 used in the house 10 in which the user R resides. The device information 241d may include information about a plurality of housing devices 14. Further, the device information 241d includes information on the housing device 14 personally used by the user R. The information of the housing equipment 14 used by the plurality of users R may be included in the user information 241 of any one user R.

The delivery place 241e is information for specifying the delivery place 16 for delivering the product ordered by the user R. In the example in which the user R uses mail-order sales, as described above, the product ordered by the user R is delivered to the delivery place 16. In the information transmission system 100, for example, a plurality of delivery locations 16 can be used, and the business operator or the user R who uses the information transmission server 20 designates the delivery locations 16 in advance. For example, the user R designates a delivery place 16 close to his / her residence 10, a delivery place 16 close to the commuting route, and a delivery place 16 convenient for receiving goods. The delivery location 241e designates a specific delivery location 16 as the delivery location in association with the user R.

The payment information 241f is information that specifies a means for collecting the price of the product ordered by the user R from the user R. For example, when the business operator using the information transmission server 20 is entrusted with the management business of the residence 10, the settlement information 241f is information indicating that the price of the product is billed together with the management cost of the residence 10. The payment methods that can be used in the information transmission system 100 include various payment methods such as credit card payment, withdrawal from a bank account, and a billing method for sending an invoice to user R. It is included in the payment information 241f.

The incentive information 241g is information indicating an incentive given to the user R, and indicates, for example, a coupon or a balance of valuable points that can be used by the user R.

The user information DB 232 may store one user information 241 for one user R. Further, for example, one user information 241 may be generated for a plurality of users R residing in one residence 10 and stored in the user information DB 232. In this case, the user information 241 may be information about one or more user Rs constituting one household, and the name 241b may be the name of the user R representing the household.

The management information 243 includes, for example, a transmission management ID 243a, a user ID 243b, a destination 243c, a request reception date and time 243d, a proxy information transmission date and time 243e, and transmission information 243f. The management information 243 is generated as information for associating the transmission request 114 with the proxy information 116 when the information transmission server 20 receives the transmission request 114 and transmits the proxy information 116.

The transmission management ID 243a is unique identification information given in association with a set of transmission requests 114 and proxy information 116. The user ID 243b is a user R associated with the user terminal 12 that has transmitted the transmission request 114, or a user ID 241a of the user R using the user terminal 12. The destination 243c is the destination to which the proxy information 116 is transmitted, and is equal to the destination 116b and the destination 114b. When the destination 116b is a destination different from the destination 114b, the destination 243c is the information that matches the destination 116b.

The request reception date and time 243d is information indicating the date and time when the information transmission server 20 received the transmission request 114, and the proxy information transmission date and time 243e is the date and time when the information transmission server 20 transmitted the proxy information 116 generated from the transmission request 114. Is shown.
The transmission information 243f includes the content of the transmission information 116c and may be the same as the transmission information 116c or may be the same as the transmission information 114c. The transmission information 243f may be information in which both the transmission information 116c and the transmission information 114c are integrated.

Returning to FIG. 3, the processing unit 210 includes a reception unit 211, a transmission processing unit 212, a transmission management unit 213, a response processing unit 214, an incentive processing unit 215, and a settlement processing unit 216 as functional elements or functional units. These functional elements included in the processing unit 210 are realized by the processing unit 210, which is a computer, executing the control program 231. The control program 231 can be stored in any computer-readable storage medium. Alternatively, all or part of the functional elements included in the processing unit 210 may be configured by hardware including one or more electronic circuit components.

The processing unit 210 transmits / receives information to / from the user terminal 12 and the business server 40 by the communication unit 201.
When the reception unit 211 receives the transmission request 114 from the user terminal 12, the reception unit 211 performs a process of accepting the transmission request 114. In this process, the reception unit 211 identifies the user information 241 corresponding to the user R who transmitted the user terminal 12.

The transmission processing unit 212 generates proxy information 116 based on the transmission request 114. The transmission processing unit 212 generates the transmission information 116c by generating the destination 116b from the destination 114b, deleting the personal information included in the transmission information 114c, and replacing it with fictitious or proxy information related to the information transmission server 20. To do. The transmission information 116c can be said to be information obtained by deleting or masking the personal information of the transmission information 114c, and includes proxy information in place of the personal information of the user R. The transmission processing unit 212 transmits the generated proxy information 116 based on the destination 114b.

The transmission management unit 213 performs a process of associating the proxy information 116 generated by the transmission processing unit 212 with the transmission request 114 that is the source of the proxy information 116. The transmission management unit 213 generates management information 243 based on the transmission request 114 received by the reception unit 211 and the proxy information 116 generated by the transmission processing unit 212 based on the transmission request 114. Specifically, the transmission management unit 213 generates a transmission management ID 243a unique to the combination of the transmission request 114 and the proxy information 116. The transmission management unit 213 sets the user ID 114a included in the transmission request 114 as the user ID 243b and the destination 114b as the transmission destination 243c. Further, the transmission management unit 213 generates a request reception date and time 243d from the date and time when the reception unit 211 receives the transmission request 114, and sets the date and time when the transmission processing unit 212 transmits the proxy information 116 as the proxy information transmission date and time 243e. Further, the transmission information 243f is generated from the transmission information 114c and the transmission information 116c. The transmission management unit 213 stores the generated management information 243 in the management information storage unit 233.

The response processing unit 214 receives the response 118 from the operator server 40, and identifies the proxy information 116 corresponding to the response 118. The response processing unit 214 corresponds to the response 118 by referring to at least one of the response transmission source 118a, the response data 118c, and the transmission management ID 118d and searching for the management information 243 stored in the management information storage unit 233. The management information 243 to be used is specified. For example, the response processing unit 214 identifies the management information 243 in which the response transmission source 118a and the transmission destination 243c match, and the transmission management ID 118d and the transmission management ID 243a match. Further, the response processing unit 214 may specify the management information 243 corresponding to the response 118 based on the request reception date and time 243d and the proxy information transmission date and time 243e. The response processing unit 214 identifies the transfer destination user R from the user ID 243b of the specified management information 243. In order to transfer the response 118 to the user R, the response processing unit 214 refers to the user information 241 and transmits the response 118 to the user terminal 12.

The incentive processing unit 215 gives the user R an incentive indicated by the incentive information 118e. The incentive processing unit 215 sets the incentive information 241g based on the incentive information 118e in the user information 241 of the user R specified by the response processing unit 214. The incentive processing unit 215 stores the content in which the incentive information 241 g is set based on the incentive information 118e in the incentive history storage unit 234.

The payment processing unit 216 makes a request or payment to the user R based on the payment information 241f when the user R needs to charge the price to the user R, such as when the user R uses mail-order sales. The payment processing unit 216 may execute data processing with a server device operated by a financial business operator such as a credit card company or a bank to perform payment.

[5. Information transmission system operation]
FIG. 5 is a flowchart showing the operation of the information transmission system. In FIG. 5, reference numeral A indicates an operation of the user terminal 12, reference numeral B indicates an operation of the information transmission server 20, and reference numeral C indicates an operation of the operator server 40. The information transmission server 20 executes the operation shown in FIG. 5 by the processing unit 210. Step S111 corresponds to the operation of the reception unit 211, and steps S112 and S114 correspond to the operation of the transmission processing unit 212. Step S113 corresponds to the operation of the transmission management unit 213, and steps S115-S117 and S120 correspond to the operation of the response processing unit 214. Steps S118-S119 correspond to the operation of the incentive processing unit 215, and step S121 corresponds to the operation of the payment processing unit 216.

The user terminal 12 generates and transmits a transmission request 114 based on an operation or the like by the user R (step S101). The information transmission server 20 receives the transmission request 114 (step S111), and generates proxy information 116 with the personal information deleted or masked based on the transmission request 114 (step S112).

The information transmission server 20 generates management information 243 based on the transmission request 114 and the proxy information 116 generated based on the transmission request 114 (step S113), and uses the proxy information 116 as the operator server 40. (Step S131). The operation order of steps S113 and S114 is not limited to the example of FIG. 5, and may be reversed or executed in parallel.

The operator server 40 receives the proxy information 116 (step S131) and executes the process based on the proxy information 116. The business operator server 40 generates a response 118 including the processing result and transmits it to the information transmission server 20 which is the source of the proxy information 116 (step S132).

The information transmission server 20 receives the response 118 (step S115) and identifies the management information 243 corresponding to the response 118 (step S116). Further, the information transmission server 20 specifies a transfer destination to which the response 118 is transferred (step S117). The transfer destination refers to the user R who is the other party to transfer the response 118 and the user terminal 12 used by the user R.

The information transmission server 20 determines whether or not an incentive has been given based on the incentive information 118e of the response 118 received in step S115 (step S118). When the incentive is given (step S118; YES), the information transmission server 20 performs a process of setting the incentive in the user information 241 in order to allocate the incentive to the user R (step S119). The content of the process in step S119 is stored in the incentive history storage unit 234. After that, the information transmission server 20 proceeds to step S120. If no incentive is given by the response 118 (step S118; NO), the information transmission server 20 proceeds to step S120.

In step S120, the information transmission server 20 transfers the response 118 to the user terminal 12 used by the user R (step S120), and executes the payment process when there is a charge to be charged to the user R. (Step S121).
The user terminal 12 receives the response 118 transferred from the information transmission server 20 (step S102), and displays the content of the response 118.

The response 118 transferred by the information transmission server 20 to the user terminal 12 in the above process may be information obtained by partially modifying the content of the response 118 received by the information transmission server 20 from the operator server 40. For example, the response destination 118b may be replaced with the information of the user R. Further, for example, the transmission management ID 118d may be deleted, or the incentive information 118e may be replaced with a content indicating the incentive assigned to the user R in step S119.

[6. Summary]
As described above, the information transmission server 20 constituting the information transmission system 100 of the embodiment to which the present invention is applied is a transmission request 114 in which the personal information of the user R to be managed and the information for transmission are associated with each other. When the transmission request 114 is requested, the reception unit 211 that receives the transmission request 114 and the transmission information included in the transmission request 114 are associated with the proxy information 116 that is different from the personal information to be managed. , When the transmission processing unit 212 that transmits to the business server 40 specified by the request and the response 118 based on the proxy information 116 are transmitted by the business server 40, the response 118 is received and the personal information to be managed is used. A response processing unit 214 that transfers the response 118 based on the above is provided.

According to the present invention, the user R can transmit information and receive a response to the transmitted information without providing the personal information of the user R to the business server 40. Therefore, the opportunity for personal information to be disclosed can be reduced, and the psychological resistance of the user R who uses the communication network 102 can be reduced.

The information transmission server 20 includes a user information DB 232 that stores the personal information of the user R residing in the building as the personal information to be managed. The reception unit 211 receives the request from the user terminal 12 used by the user R, and the response processing unit 214 transfers the response 118 to the user terminal 12 that has transmitted the request to the reception unit 211. The information transmission server 20 that manages the information of the resident of the residence 10 does not provide the personal information of the user R to the business server 40, but orders the mail order to the business server 40 and provides the information of the housing equipment 14. To realize. As a result, for example, the personal information of the user R is managed and protected by the information transmission server 20 used by the business operator known to the user R or the business operator having a contractual relationship with the user R. Therefore, the psychological burden on the user R can be significantly reduced.

The information transmission server 20 includes a transmission management unit 213 that associates personal information to be managed, information for transmission, and information that specifies the business server 40 when a request is received by the reception unit 211. The response processing unit 214 transfers the response 118 received from the operator server 40 based on the personal information of the operator server 40 and the user R associated with the information for transmission. As a result, the response 118 transmitted by the operator server 40 can be reliably associated with the user R. Therefore, the user R can use the service that requires the response 118 from the business server 40 without disclosing the personal information of the user R.

The transmission processing unit 212 transmits information for transmission regarding the purchase of the product to the business server 40 used by the product sales business, and the transmission management unit 213 charges the price of the product purchased based on the information for transmission. It can be associated with the personal information of the user R. Therefore, for example, when the user R places an order for mail-order sales by the information transmission system 100, the information transmission server 20 can execute the process related to the settlement of the price to the user R. Therefore, it is possible to execute the process including the transfer of the price without disclosing the personal information of the user R to the product sales business operator or the like.
Further, the information transmission server 20 generates proxy information 116 that specifies the delivery location 16 as the delivery destination of the product when the user R places an order for mail-order sales. Therefore, even when the delivery of the product is included, the personal information such as the address of the user R is not disclosed to the device other than the information transmission server 20, and the psychological resistance of the user R is further increased. It can be further relaxed.

The information transmission server 20 includes an incentive processing unit 215 that associates the incentive with the user information 241 of the user R when the incentive is issued by the business server 40. Thereby, the process including the addition of the incentive can be realized without disclosing the personal information of the user R to the device other than the information transmission server 20.

[7. Other embodiments]
The present invention is not limited to the configuration of the above embodiment, and can be implemented in various embodiments without departing from the gist thereof.

For example, in the present embodiment, the configuration in which the information transmission server 20 executes data communication between the user terminal 12 and the business server 40 has been described as an example, but the present invention is not limited thereto. For example, the reception unit 211, the transmission processing unit 212, the transmission management unit 213, the response processing unit 214, the incentive processing unit 215, and the payment processing unit 216 may be distributed and arranged in a plurality of devices. Further, the information transmission server 20 may be realized by a cloud-type server whose physical configuration is not limited.

Further, the information transmission system 100 may be provided with a device for managing information related to incentives, and for example, an incentive management server used by a point data management business operator for managing valuable points may be provided. In this case, in the information transmitted / received between the information transmission server 20 and the incentive management server, the personal information of the user R may be deleted or masked by the information transmission server 20.

At least a part of each functional block shown in FIG. 3 may be realized by hardware, or may be a configuration realized by collaboration between hardware and software, and independent hardware as shown in the figure. It is not limited to the configuration in which the hardware resources are placed.

Further, the processing units of the flowchart shown in FIG. 5 are divided according to the main processing contents in order to facilitate understanding of the operation of the information transmission system 100, and the method of dividing the processing units shown in each flowchart and the method of dividing the processing units shown in each flowchart. The name does not limit the embodiment. Further, each process in the information transmission system 100 can be divided into a larger number of processing units according to the processing content, or one processing unit can be divided into a larger number of processing units. Further, the processing order of the above flowchart is not limited to the illustrated example.

10 Residential 12 User terminal 14 Housing equipment 20 Information transmission server 40, 40a, 40b Business server 100 Information transmission system 114 Transmission request 116 Proxy information 118 Response 201 Communication unit 210 Processing unit 211 Reception unit 212 Transmission processing unit 213 Transmission management unit 214 Response processing unit 215 Incentive processing unit 216 Payment processing unit 230 Storage unit 231 Control program 232 User information DB
233 Management information storage unit 234 Incentive history storage unit 241 User information 243 Management information

One aspect of the present invention is a reception unit that accepts a request when a request is made to transmit a personal information to be managed and information for transmission in association with each other, and a reception unit that accepts the request. , The proxy identification information including the information for transmission and the proxy identification information consisting of information different from the personal information of the management target, and the proxy information not including the personal information of the management target is generated , and the destination specified by the request. Transmission management information unique to the combination of the transmission processing unit that transmits the proxy information to the device, the request received by the reception unit, and the proxy information generated by the transmission processing unit is generated, and the transmission management information is generated. When a response based on the proxy information is transmitted by the transmission management unit that associates the personal information to be managed, the information for transmission, and the information that specifies the destination device, and the destination device, the response is received. and, and a response processing unit for transferring the pre-Symbol response, the transmission processing unit transmits the proxy information including the transmission management information to the destination apparatus, said response processing unit is configured by the destination apparatus if the response including the transmission management information is transmitted, based on the managed personal information associated with the transmission management information included in the response, information transmission, characterized that you transfer the response It is a system.

In the above information transmission system, prior Symbol response processing unit, a configuration in which the said response received from the destination device, and transfers on the basis of the destination device and the personal information of the management object associated with the information for transmission You may.

Claims (5)

When a request is made to send personal information to be managed and information for transmission in association with each other, a reception unit that accepts the request and a reception unit
A transmission processing unit that associates the information for transmission with proxy information consisting of information different from the personal information to be managed and transmits the information to the destination device designated by the request.
When a response based on the proxy information is transmitted by the destination device, a response processing unit that receives the response and transfers the response based on the personal information of the management target, and a response processing unit.
An information transmission system characterized by being equipped with. As the personal information to be managed, an information storage unit for storing personal information of residents living in the building is provided.
The reception unit receives the request from the terminal device used by the resident and receives the request.
The information transmission system according to claim 1, wherein the response processing unit transfers the request to the terminal device that has transmitted the request to the reception unit. When the reception unit receives the request, it includes a transmission management unit that associates the personal information to be managed, the information for transmission, and the information that specifies the destination device.
The response processing unit is characterized in that the response received from the destination device is transferred based on the personal information of the management target associated with the destination device and the information for transmission. 2 The information transmission system described. The transmission processing unit transmits the transmission information regarding the purchase of the product to the destination device used by the product sales business operator.
The information transmission system according to claim 3, wherein the transmission management unit associates the price of a product purchased based on the transmission information with the personal information to be managed. The information according to any one of claims 1 to 4, wherein when an incentive for the information for transmission is issued, the incentive processing unit for associating the incentive with the personal information to be managed is provided. Transmission system.

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