JP4215665B2 - Questionnaire reward return system and questionnaire reward return method using information processing system - Google Patents

Description

  The present invention relates to a questionnaire reward money reduction system by an information processing system that provides a service for discounting an amount corresponding to a reward money as a reward for cooperation to a survey collaborator when conducting a questionnaire survey, a questionnaire reward It relates to a gold reduction method.

  In market research and research to grasp user needs, the method of returning (paying) compensation to survey survey cooperators saves labor for selecting rewards and drawing lots and is wasteful in resources. There is an advantage that there is no.

  When such a method of reducing the reward is taken, it is possible to save a lot of labor by using an information processing system using a computer device. A reduction system is disclosed in, for example, Japanese Patent Application Laid-Open No. 2002-41998 (Patent Document 1: FIGS. 7 to 8, paragraphs 0061 to 0079).

  In this patent document 1, a questionnaire server provides a predetermined questionnaire to a plurality of user terminal devices connected by a circuit network of a network operator, and when the user executes a questionnaire, the questionnaire server displays the user's identification information and deductible amount. A system has been proposed in which information is transmitted to a network operator server, the network operator extracts user billing information, and the amount corresponding to the deduction amount is subtracted from the amount indicated in the billing information.

  Japanese Patent Laid-Open No. 2002-252729 (Patent Document 2) discloses that when a user as a monitor performs an i-mode communication with a survey company's answer collection system using a user terminal and answers a questionnaire, The answer collection system sends the information identifying the user terminal, the discount amount information, and the carrier information of the user terminal to the discount information management server, and the discount information management server performs distribution for each carrier and notifies the answer collection system. Then, a system has been proposed in which when a questionnaire survey company transfers a discount amount and receives information about the transfer from the bank system, a discount request is made to the fee system.

In addition, as a method of returning the reward money, there is a method of transferring the reward money directly to the bank account of the collaborator.
Japanese Patent Laid-Open No. 2002-41998 JP 2002-252729 A

  In the conventional systems disclosed in Patent Document 1 and Patent Document 2 described above, the survey cooperation target is a subscriber of a mobile communication network, and a mobile serving also as an Internet provider or the like as a method of returning compensation to the survey collaborator. A method is used in which a fee for a questionnaire is discounted from a charge of a carrier carrier (line carrier) of telecommunications.

  However, the survey partner who cooperates with the questionnaire needs to be able to communicate from the mobile communication terminal (mainly mobile phone), and uses a person who does not use a mobile phone or a prepaid mobile phone. In some cases, there was a problem that even if we cooperated with the questionnaire, we could not receive compensation.

  In addition, when taking the method of transferring the compensation money to the bank account of the research collaborator, considering the amount of compensation obtained by the questionnaire cooperation for the risk of providing the bank account number to the surveying company, the risk of providing the bank account number Therefore, there is a possibility that it is difficult to obtain research cooperation.

  An object of the present invention is to discount an amount corresponding to a compensation for a survey cooperation from a billing fee (a power rate) when a survey partner who has a contract with a specific service organization (such as a power company) cooperates in a questionnaire. Therefore, it is to provide a questionnaire reward money reduction system and a questionnaire reward money reduction method by an information processing system that returns a reward money for questionnaire cooperation.

  Another object of the present invention is to provide a questionnaire reward money return system and a questionnaire reward money return method by an information processing system that can receive a reward reward for cooperation of a questionnaire even if it is not a user of a mobile communication terminal. It is in.

  Still another object of the present invention is to provide a questionnaire reward money return system and a questionnaire reward money return method by an information processing system that does not have a risk of providing confidential information such as a bank account number and can actively participate in a survey collaborator. It is to provide.

In order to achieve the above object, the questionnaire reward money return system of the present invention includes a survey company information system of a survey company that conducts a survey and a survey collaborator who answers the survey, connected to each other via an Internet communication network. A collaborator terminal, and a service company information system of a service company that provides services to customers who are the survey collaborators, the survey company information system storing a survey item database that stores survey items of the questionnaire; An applet generation unit having a function of creating a questionnaire implementation applet from a survey item database survey item, a function of controlling each unit, and a control unit incorporating a correspondence table between the name of the service company and the IP address of the service company information system; And the survey cooperating terminal is connected to the survey company information system. An applet execution unit that executes the questionnaire execution applet received from the system and transmits a questionnaire response, and the power company information system includes customer identification information, a customer name, and billing information of the customer who is the survey partner A customer database that stores discount information for each customer, a customer data collation unit that has a function of collating customer names by accessing the customer database using the customer identification information as a key, and billing information in the customer database A billing information control unit that accesses and adds discount information, and a control unit that has a function of controlling each unit, the survey company information system includes the name of the service company and the service company from the survey cooperator terminal that answers a questionnaire Receiving the customer identification information in the service company of the survey cooperator; Sends the customer identification information of the survey cooperator and the IP address of the survey cooperator terminal to the system, and corresponds to the name of the service company acquired from the correspondence table in the control unit to the survey cooperator terminal An IP address of the service company information system to be transmitted and the questionnaire execution applet created by the applet generation unit, and the service company information system receives the IP address received from the survey company information system from the survey cooperator terminal. When the customer identification information and the name are received, the customer data collation unit collates the customer identification information received from the survey company information system with the customer identification information received from the survey collaborator terminal, and further matches the customer identification information. The customer name and search cooperation that was retrieved by searching the customer database using the identification information as a key The name directly received from the user terminal is collated, and if it matches, a fee discount approval notice is transmitted to the research company information system, and the research company information system sends the charge discount approval notice from the service company information system. And receiving the questionnaire response to the questionnaire implementation applet from the survey cooperator terminal, the customer identification information of the survey cooperator and information about the compensation amount for the questionnaire are transmitted to the service company information system. When the service company information system receives the customer identification information and information about the amount of reward for the questionnaire, the billing information control unit adds the questionnaire information to the customer billing information corresponding to the customer identification information in the customer database. characterized in that to add the discount information of the reward amount of money for the To.

According to a second aspect of the present invention, the survey company information system creates a survey cooperation confirmation applet in the applet generation unit when the survey company web page is accessed from the survey partner terminal. The name of the service company and the customer identification information in the service company of the survey cooperator are transmitted from the survey cooperator terminal that is transmitted to the survey cooperator terminal and executes the survey cooperation confirmation applet in the applet execution unit. Is received .

According to a third aspect of the present invention, the survey company information system is configured such that the survey company information system, together with the service company information system, together with the customer identification information of the survey partner and the IP address of the survey partner terminal The service company information system control unit transmits the customer name, the customer address, and the scheduled reward amount to the survey cooperator terminal when the matched names match. And waiting for the survey collaborator approval confirmation notification, and receiving the survey collaborator approval confirmation notification from the survey collaborator terminal, it is determined that fee discount processing is possible, the customer identification information and the survey company information system It is characterized by transmitting a rate discount notice .

According to a fourth aspect of the present invention, when the survey company information system receives a survey response from the survey cooperator terminal, the survey company information system analyzes the survey response and satisfies a predetermined standard. It is characterized by including a questionnaire response analysis unit for determining whether or not .

According to a fifth aspect of the present invention, the survey company information system receives the rate discount notice from the service company information system, and the questionnaire response analysis unit sets a predetermined standard for the questionnaire response. When it is determined that the condition is satisfied, customer identification information of the survey cooperator and information on a reward amount for the questionnaire are transmitted to the service company information system .

The method for returning a reward for questionnaire according to the present invention of claim 6 includes a survey company information system of a survey company that conducts a survey and a survey collaborator terminal of a survey collaborator who answers the questionnaire, connected to each other via an Internet communication network. A service company information system of a service company that provides services to customers who are the survey cooperators, the survey company information system storing a survey item database for storing the survey items of the questionnaire, and the survey item database An applet generation unit having a function of creating a questionnaire implementation applet from the survey items, a function of controlling each unit, and a control unit incorporating a correspondence table between the name of the service company and the IP address of the service company information system, The survey collaborator terminal received from the survey company information system An applet execution unit for executing a questionnaire implementation applet and transmitting a questionnaire response, wherein the power company information system includes customer identification information, customer name, billing information, and discount information of the customer who is the survey partner A customer database for each customer, a customer data collation unit having a function of collating the customer name by accessing the customer database using the customer identification information as a key, and accessing the billing information in the customer database for discount A charging information control unit for adding information; and a control unit having a function of controlling each unit, and in the survey company information system, from the survey cooperator terminal that answers a questionnaire, the name of the service company and the survey cooperator Receiving the customer identification information in the service company, and the service company information system Transmitting the customer identification information of the survey cooperator and the IP address of the survey cooperator terminal to the survey cooperator terminal, and the name of the service company obtained from the correspondence table by the control unit for the survey cooperator terminal The service company information system corresponding to the IP address and the questionnaire execution applet created by the applet generation unit are transmitted, and the service company information system receives the IP address received from the survey company information system. When the customer identification information and the name are received from the survey cooperator terminal, the customer data collating unit collates the customer identification information received from the survey company information system with the customer identification information received from the survey cooperator terminal. And the customer database with the customer identification information as a key Performing the steps of collating the name of the customer retrieved and retrieved with the name received directly from the survey cooperating terminal, and transmitting a fee discount approval notice to the survey company information system if they match, the survey In the company information system, when the rate discount notice is received from the service company information system and the questionnaire response to the questionnaire implementation applet is received from the survey cooperator terminal, the survey cooperator is sent to the service company information system. When the customer identification information and the information about the reward amount for the questionnaire are received by the service company information system, the billing information control unit Corresponds to the customer identification information in the customer database That the billing information of the customer, and executes the step of adding the discount information of the reward amount of money relative to the questionnaire.

The method for returning a questionnaire reward according to claim 7 of the present invention creates a survey cooperation confirmation applet in the applet generation unit when the survey company information system accesses the survey company web page from the survey cooperator terminal. , Transmitting to the survey cooperator terminal, and from the survey cooperator terminal that has executed the survey cooperation confirmation applet in the applet execution unit, the name of the service company and the customer of the survey cooperator in the service company The step of receiving identification information is performed .

The method for returning a questionnaire reward according to claim 8 of the present invention is the survey company information system, in which the survey company information system is provided with the customer identification information of the survey cooperator and the IP address of the survey cooperator terminal. When the collated name matches in the step of transmitting the scheduled remuneration amount and the control unit of the service company information system, the customer name, customer address, and scheduled remuneration amount are sent to the survey cooperator terminal. Send the survey collaborator approval confirmation notification, and when the survey collaborator approval confirmation notification is received from the survey collaborator terminal, it is determined that fee discount processing is possible and customer identification information is sent to the survey company information system. And a step of transmitting the charge discount acknowledgment notice .

In the questionnaire reward money return method of the present invention according to claim 9, when the survey company information system receives a survey response from the survey cooperator terminal, the survey response is analyzed to determine whether a predetermined standard is satisfied. The step of determining whether or not is performed .

The method for returning a questionnaire reward according to claim 10 of the present invention is the above survey company information system, wherein the fee discount approval notice is received from the service company information system, and the questionnaire response analysis unit sets a predetermined standard for the questionnaire response When it is determined that the condition is satisfied, customer identification information of the survey cooperator and information on a reward amount for the questionnaire are transmitted to the service company information system .

  According to the questionnaire reward money return system and the questionnaire reward money return method by the information processing system of the present invention, the following excellent effects are achieved.

  First, for research companies, it is possible to efficiently return to the survey cooperators by discounting the amount equivalent to the survey fee from the electricity charges, so the survey cooperators can participate actively. And there is no restriction that the terminals used by the survey collaborators must be mobile communication terminals, so that the survey collaborators can be recruited from a wide range of targets.

  Secondly, since information other than the customer ID and name, which is the minimum customer information for the power company, is not disclosed to the survey company, it is discounted to the customer while preventing leakage of customer information to a minimum. Service can be provided. Further, by providing a discount service for the survey cooperation to a plurality of survey companies as a service, it is possible to realize a new business model in which a discount system usage fee can be obtained from the survey company.

  Thirdly, for the survey cooperator, the power company name and the customer ID and name of the power company are not reported to the research company without providing the investigator with sensitive information such as bank account number as the transfer destination of the compensation for the questionnaire survey. The effect that the reward can be reduced simply by notifying is obtained.

  Hereinafter, a first embodiment of the present invention will be described in detail with reference to the drawings.

  The configuration of the questionnaire reward money return system by the information processing system according to the first embodiment of the present invention will be described with reference to FIGS.

  FIG. 1 shows the overall configuration of a questionnaire reward money return system using the information processing system of the present invention.

  This questionnaire reward money reduction system includes a survey company information system 100 that is a computer system of a survey company that conducts a questionnaire (survey), a power company information system 200 that is a computer system of a power company that provides power supply services, and a survey. A function as a system that returns a survey reward by being configured from a survey collaborator terminal 300 that is a computer device operated by a collaborator and communicating with each other via the Internet communication network 400 in cooperation with each other system. Is realized.

  FIG. 2 shows the configuration of the survey company information system 100.

  The survey company information system 100 includes a questionnaire database 101, a survey item database 102, a questionnaire response analysis unit 103, an applet creation unit 104, a control unit 105, a power company data transmission / reception unit 106, and a survey collaborator data transmission / reception unit 107. Configured.

  The questionnaire database 101 is a database that stores information on survey collaborators such as names and ages of survey collaborators and questionnaire response results.

  The survey item database 102 is a database that stores survey items that are the basis of a questionnaire.

  The questionnaire response analysis unit 103 analyzes the questionnaire response sent from the survey cooperator and determines whether or not a predetermined response criterion is obtained, and if the predetermined response criterion is satisfied, the survey response is stored in the questionnaire database 101. It has a function to register information on survey cooperators and questionnaire response results.

  The applet creation unit 104 has a function of creating a questionnaire confirmation applet under the control of the control unit 105 and a function of creating a questionnaire implementation applet from the survey items read from the database 102.

  When the control unit 105 receives a function for issuing an applet creation instruction to the applet creation unit 104 and the name of the power company contracted by the survey collaborator from the survey collaborator data transmission / reception unit 107, the control unit 105 displays the Internet of the power company information system 200. When receiving the function of sending the address (IP address) back to the survey cooperator terminal 300, the IP address of the survey cooperator terminal 300, the name of the survey cooperator, and the customer ID of the power company from the survey coordinator data transmission / reception unit 107, The data transmission / reception unit 106 has a function of transmitting the IP address and customer ID of the research cooperator to the power company information system 200 with which the cooperator has contracted. The control unit 105 is preliminarily provided with a power company name / Internet address (IP address) correspondence table of the power company information system 200.

  Further, when the control unit 105 receives a notification from the questionnaire response analysis unit 103 that the predetermined response standard is satisfied, the control unit 105 pays the customer ID and payment to the power company information system 200 through the power company data transmission / reception unit 106. It has a function of transmitting a scheduled remuneration amount and discount system usage fee information.

  The power company data transmission / reception unit 106 has a function of performing data transmission / reception using encrypted communication with the power company information system 200 via the Internet communication network 400. The survey collaborator data transmission / reception unit 107 has a function of performing data transmission / reception using the encrypted communication (Virtual Private Network (VPN), etc.) with the survey collaborator terminal 300 via the Internet communication network 400.

  The research company information system 100 is realized by executing a program for realizing each of the above functions on a computer system.

  FIG. 3 shows the configuration of the power company information system 200.

  The electric power company information system 200 includes a customer database 201, a control unit 202, a billing information control unit 203, a customer data collation unit 204, a survey company data transmission / reception unit 205, a survey partner data transmission / reception unit 206, and a fee specification creation unit 207. It is prepared for.

  The customer database 201 is a database that stores the customer ID, customer name, customer address, billing information, and discount information for each customer of the power company.

  The control unit 202 receives a survey collaborator's Internet address (IP address) and customer ID from the survey company data transmission / reception unit 205, and waits for access from the survey collaborator's Internet address (IP address). When the customer ID and name information are received from the terminal 300, the function for confirming whether or not the customer ID received from the survey company information system 100 matches the customer ID, and the customer data collating unit 204 when the customer ID matches. And a function for confirming whether the information matches the information in the customer database 201, and if there is a match, the customer address information is received from the customer data matching unit 204, and the name and address are sent through the collaborator data transmission / reception unit 206. And a function of sending the scheduled reward amount information to the survey cooperator terminal 300.

  Further, the control unit 202 receives a survey collaborator approval confirmation notification from the survey collaborator terminal 300, and transmits a power rate discount processing approval notification to the survey company information system 100 through the survey company data transmission / reception unit 205; Further, when receiving a customer ID, a remuneration amount, and a discount system usage fee notification from the research company information system 100, after confirming payment from the research company, it has a function of notifying the billing information control unit 203 of the customer ID and the remuneration amount.

  The billing information control unit 203 has a function of accessing the customer database 201 and registering discount information for the amount corresponding to the reward amount when receiving the customer ID and the information about the reward amount for the survey cooperation from the control unit 202.

  Upon receipt of the customer ID and name from the control unit 202, the customer data collation unit 204 accesses the customer database 201 to retrieve the name corresponding to the customer ID, and the name and name retrieved from the customer database 201 are received from the control unit 202. It has a function of confirming that the name matches and notifying the control unit 202 of the result.

  The survey company data transmission / reception unit 205 has a function of performing data transmission / reception using the encrypted communication (Virtual Private Network (VPN), etc.) with the power company information system 200 via the Internet communication network 400.

  The survey collaborator data transmission / reception unit 206 has a function of performing data transmission / reception using the encrypted communication with the survey collaborator terminal 300 via the Internet communication network 400.

  The fee detail creating unit 207 has a function of creating a fee detail from billing information and discount information registered in the customer database 201.

  The electric power company information system 200 is realized by executing a program for realizing the above functions on a computer system.

  FIG. 4 shows the configuration of a survey collaborator terminal 300 that is a system of survey collaborators who respond to questionnaires.

  The survey partner terminal 300 includes a questionnaire response user interface unit 301, a discount service confirmation user interface unit 302, a browser (applet execution unit) 303, and a data transmission / reception unit 304.

  The questionnaire response user interface unit 301 is realized by the browser 303 executing a questionnaire execution applet sent from the survey company information system 100, and has a function of guiding the survey collaborator to easily answer the questionnaire.

  The discount service confirmation user interface unit 302 is realized by the browser 303 executing the survey cooperation confirmation applet sent from the survey company information system 100, and the contract electric power company name, name, and fee necessary for performing the discount service. A function for guiding the input of the customer ID notified together with the details, a function for displaying the address, name and scheduled remuneration amount sent from the power company information system 200, and whether to agree with the questionnaire response to the survey cooperator It has a function to confirm whether or not.

  The browser 303 downloads and executes an applet from a survey page operated by the survey company information system 100, and the power input by the discount service confirmation user interface unit 302 which is a function obtained by executing the applet. A function of capturing the company name, customer ID, and name, a function of sending the power company name and customer ID to the survey company information system 100 through the data transmitter / receiver 304, and the power company Internet sent from the survey company information system 100 The function of accessing the address (IP address) and sending the customer ID and name to the power company system, and the name, address and scheduled reward amount sent from the power company information system 200 through the discount service confirmation user interface unit 302 Display function and discount service confirmation Obtained by executing an applet and a function for sending a survey collaborator approval confirmation notification to the power company information system 200 when it is confirmed that the survey collaborator has agreed to the questionnaire response through the user interface unit 302 It has a function of fetching a questionnaire response result from the questionnaire response user interface unit 301 as a function and sending it to the survey company information system 100.

  The data transmission / reception unit 304 has a function of performing data transmission / reception using encrypted communication between the research company information system 100 and the power company information system 200 via the Internet communication network 400.

  The survey cooperator terminal 300 is realized by executing a program for realizing the above functions on the computer device.

  The operation of the questionnaire reward money return system according to the first embodiment configured as described above will be described below.

  First, the operation in the survey company information system 100 shown in FIG. 2 will be described with reference to FIGS.

  In step 501, a survey company Web page operated by the survey company is accessed through the Internet communication network 400 by the survey collaborator terminal 300 ((a) in FIG. 1).

  In step 502, the survey company information system 100 creates a survey cooperation confirmation applet from the applet creation unit 104 and transmits it to the survey collaborator terminal 300 ((b) of FIG. 1).

  In step 503, the name of the electric power company (electric power company name) and the customer ID of the electric power company in the electric power company are received from the investigator terminal 300 ((c) in FIG. 1), and the Internet from the investigator terminal 300 is received. An address (IP address) is determined.

  In step 504, the customer ID of the survey collaborator, the Internet address (IP address) of the survey collaborator terminal 300, and the scheduled remuneration amount for the survey collaboration are sent to the power company information system 200 ((d-2 in FIG. 1). )).

  In step 505, the Internet address (IP address) of the power company information system 200 is acquired based on the name of the power company, and the Internet address (IP address) is transmitted to the survey cooperating terminal 300 ((d in FIG. 1). -1)).

  In step 506, a discount process approval notification ((h) in FIG. 1) indicating that the power charge discount process is accepted from the power company information system 200 is waited. If a discount process approval notification is received, the process proceeds to step 507. If it cannot be received, the operation is terminated.

  In step 507, the applet creation unit 104 creates a questionnaire implementation applet and transmits it to the survey cooperator terminal 300 ((i) in FIG. 1).

  In step 508, a questionnaire response by the survey collaborator is received from the survey collaborator terminal 300 ((j) in FIG. 1).

  In step 509, the questionnaire response received by the questionnaire analysis unit 103 is analyzed to determine whether or not a certain standard (for example, the ratio of response items to all questionnaire items) is satisfied.

  If the questionnaire response does not satisfy the standard, the questionnaire implementation applet is transmitted again (step 507).

  If it is determined that the standard is satisfied, in step 510, the payment amount and the discount system usage fee to be paid are paid to the power company information system 200, and the customer ID of the survey cooperator and the payment schedule are paid. Send information about payment of remuneration amount and discount system usage fee.

  This discount system usage fee is a fee that is generated in order to provide a power rate discount processing service in which the compensation fee for the questionnaire is discounted from the power fee in the power company information system 200, and is paid from the research company to the power company.

  Next, operations in the electric power company information system 200 shown in FIG. 3 will be described with reference to FIGS. 6, 7, and 1.

  In step 601, the customer ID, the Internet address (IP address) of the survey partner terminal 100, and the scheduled reward amount are received from the survey company information system 100 ((d-2) in FIG. 1).

  In step 602, access from the Internet address (IP address) of the survey partner terminal 300 is awaited.

  In step 603, the customer ID and name of the survey partner power company are received from the survey partner terminal 300 ((e) of FIG. 1).

  In step 604, the control unit 202 confirms whether the customer ID received from the survey company information system 200 matches the customer ID received from the survey cooperator terminal 300.

  If the customer IDs match, the process proceeds to the next step. If they do not match, the process proceeds to step 610.

  In step 605, the customer data matching unit 204 accesses the customer database 201 and confirms that the name of the survey collaborator obtained from the customer database 201 matches the name transmitted from the survey collaborator terminal 300. Check.

  If the names do not match, the process proceeds to step 610. In step 610, a confirmation failure notification indicating that the confirmation of the survey partner has failed is transmitted to the survey company information system 100 ((h) in FIG. 1).

  In step 606, the control unit 202 acquires the address of the survey collaborator (customer) through the customer data collating unit 204, and transmits the name, address, and scheduled remuneration amount to the survey collaborator terminal 300 ((( f)).

  Since the information here is for the purpose of confirming the person to be discounted, information that can be uniquely identified as a research cooperator such as a telephone number may be sent instead of an address.

  In step 607, a survey collaborator approval confirmation notification indicating cooperation from the survey collaborator is awaited ((g) in FIG. 1).

  In step 608, if the control unit 202 receives confirmation confirmation from the survey cooperator and confirms the approval, the control unit 202 proceeds to the next step 609, and if it cannot confirm the approval from the survey cooperator, in step 610, A confirmation failure notification indicating that the confirmation of the survey cooperator has failed is transmitted to the information system 100 ((h) in FIG. 1).

  In step 609, a discount process approval notification is transmitted to the survey company information system 100 indicating that the power rate discount process for the survey collaborator is to be performed ((h) in FIG. 1).

  The survey collaborator answers the questionnaire, and the survey response meets the prescribed standard. From the survey company information system 100, the customer ID of the survey collaborator in step 510 in FIG. Is transmitted, the power company information system 200 performs the processing from step 701 onward in FIG.

  In step 701, information on the customer ID of the survey collaborator, the payment amount to be paid and the payment of the discount system usage fee is received from the survey company processing system 100 ((k) in FIG. 1).

  Upon receipt of the information related to the payment of the customer ID, the remuneration amount and the discount system usage fee, in step 702, the control unit 202 determines whether or not the amount indicated by the information from the research company has been received and confirms the payment. If so, go to the next Step 703.

  In step 703, the billing information control unit 203 accesses the customer database 201, and adds discount information corresponding to the reward amount to the power rate information for the survey partner of the corresponding customer ID.

  In step 704, the fee detail creation unit 207 creates a fee detail based on the billing information and discount information of the survey collaborator registered in the customer database 201, and sends it to the survey collaborator terminal 300 of the survey collaborator who is the customer. Notification is made ((l) in FIG. 1). In the billing details to be notified, an amount obtained by discounting the amount of the remuneration amount indicated in the discount information from the amount indicated in the billing information of the power rate is indicated. In addition, the fee details include the name of the research company and the amount of compensation (discount amount).

  Next, the operation in the survey cooperator terminal 300 shown in FIG. 4 will be described with reference to FIGS. 8, 9, 10, and 1.

  In step 801, the survey collaborator operates the survey collaborator terminal 300 to access the survey company Web page provided by the survey company information system 100 ((a) of FIG. 1).

  In step 802, a survey cooperation confirmation applet is received from the survey company information system 100 ((b) of FIG. 1).

  In step 803, the browser 303 of the survey cooperator terminal 300 executes the survey cooperation confirmation applet, thereby starting the discount service confirmation user interface unit 302 for receiving discounts by the survey cooperation. The power company name, own customer ID, and name are input according to the guide of the interface unit 302. An example of a user interface screen (guide screen) 900 at this time is shown in FIG.

  In step 804, the browser 303 transmits the power company name and customer ID to the survey company information system 100 ((c) in FIG. 1).

  In step 805, after receiving the internet address (IP address) of the power company from the survey company information system 100 ((d) in FIG. 1), the customer's ID of the survey cooperator is accessed by accessing the internet address (IP address) of the power company. And the name are transmitted ((e) of FIG. 1).

  In step 806, information on the name, address, and scheduled remuneration amount is received from the power company information system 200, and the information is displayed through the discount service confirmation user interface unit 302 ((f) in FIG. 1). An example of the user interface screen 1000 at this time is shown in FIG.

  In step 807, the survey cooperator selects whether or not to cooperate in the questionnaire. If the collaborator selects to cooperate in the survey, the process proceeds to step 808. If not selected, the process proceeds to step 811. An unapproved confirmation for the survey cooperation is transmitted to the company information system 200, and the process ends ((g) in FIG. 1).

  In step 808, confirmation confirmation of the survey cooperator is transmitted to the power company information system 200 ((g) in FIG. 1).

  In step 809, the questionnaire implementation applet is received from the survey company information system 100 ((i) in FIG. 1), and the browser 303 executes the questionnaire implementation applet.

  In step 810, when the survey cooperator finishes answering the questionnaire according to the guide of the questionnaire response user interface unit 301, the questionnaire answer is transmitted to the survey company information system 100 ((j) in FIG. 1).

  According to the questionnaire reward return system according to the first embodiment described above, it becomes possible for the research company to efficiently return to the survey cooperator by discounting the amount corresponding to the questionnaire reward from the electricity charge. Therefore, there is no restriction that the research collaborators can actively participate and the terminals used by the survey collaborators must be mobile communication terminals. Will be able to.

  In addition, for electric power companies, since information other than the customer ID and name, which is the minimum customer information, is not disclosed to the survey company, a discount service can be provided to the customer while preventing leakage of customer information to a minimum. It becomes like this. Further, by providing a discount service for the survey cooperation as a service to a plurality of survey companies, it is possible to realize a new business model in which a discount system usage fee can be acquired from the survey companies.

  In addition, for the survey cooperator, the power company name, customer ID and name of the power company are notified to the survey company without notifying the research company of highly confidential information such as the bank account number as the payment destination for the survey. Just do and you can get a reward.

  In the first embodiment, the survey cooperator accesses the customer database 201 using the customer ID notified in advance in the billing statement of the power company, and performs identity verification and discount information registration. However, it is also possible to introduce and use a discount service ID corresponding to the customer ID on a one-to-one basis.

  By introducing and using a discount service ID that is used only for the discount service for the power charge for such survey cooperation, there is an advantage that the power charge discount service can be provided without the customer ID being known to the survey company.

  In this case, for each survey cooperator, a discount service ID corresponding to the customer ID is created and registered in the customer database 201, and the discount service ID, not the customer ID, is posted on the fee statement. By notifying (study cooperator), the customer (study cooperator) can be realized by inputting the discount service ID instead of the customer ID on the discount confirmation input screen.

  Further, in step 606 of FIG. 6, the address, name, and reward amount are transmitted to the survey cooperator. The reason for sending the address in this process is to confirm the individual to whom the discount service is applied. When it can be determined that the individual to whom the discount service is applied is confirmed by checking the customer ID and the name, the customer's address need not be transmitted. Moreover, since it is for the purpose of individual confirmation, not only an address but a telephone number or a date of birth can be substituted.

  As another embodiment of the present invention, the basic configuration is as described above, but an organization that provides a discount service can be provided even if it is not an electric power company. In this case, as a condition to be provided by a group that can provide a discount service, there is provided a means for notifying the research cooperator of information (ID) that can be specified in advance by the research cooperator, and information that the research cooperator can identify (ID), name, address (or information such as a telephone number or date of birth), a database that can store charge information and discount information, and a data transmission / reception unit and database access unit It has the same function as each function shown in 3 and is in a position to collect charges or taxes from the survey partner. As such an organization, for example, a broadcasting business organization that provides a broadcasting service by charging a user may be considered.

  The present invention has been described with reference to the preferred embodiments. However, the present invention is not necessarily limited to the above embodiments. It goes without saying that various modifications are possible without departing from the scope of the present invention.

1 is a diagram showing an overall system configuration of a questionnaire reward money reduction system according to a first embodiment of the present invention. FIG. It is a figure which shows the structure of the investigation company information system in the questionnaire reward money reduction system by a 1st Example. It is a figure which shows the structure of the electric power company information system in the questionnaire reward money reduction system by a 1st Example. It is a figure which shows the structure of the investigation cooperator terminal in the questionnaire reward money reduction | restoration system by a 1st Example. 6 is a flowchart for explaining the operation of the research company information system according to the first embodiment. 6 is a flowchart for explaining the operation of the electric power company information system according to the first embodiment. 6 is a flowchart for explaining the operation of the electric power company information system according to the first embodiment. 6 is a flowchart for explaining the operation of the survey cooperator terminal according to the first embodiment. It is a figure which shows the example of a guide screen for an electric power company name, customer ID, and a name input. It is a figure which shows the example of a user interface screen of discount service identity verification.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100: Survey company information system 200: Electric power company information system 300: Survey cooperator terminal 101: Survey database 102: Survey item database 103: Survey response analysis part 104: Applet preparation part 105: Control part 106: Counterpart data transmission / reception part 107: Collaborator data transmission / reception unit 201: Customer database 202: Control unit 203: Billing information control unit 204: Customer data collation unit 205: Survey company data transmission / reception unit 206: Survey collaborator data transmission / reception unit 301: Questionnaire response User interface section 302: Discount service confirmation user interface section 303: Browser (applet execution section)
304: Data transmission / reception unit

Claims (10)

The survey company information system of the survey company that conducts the questionnaire, the survey collaborator terminal of the survey collaborator who answers the questionnaire, and the customer who is the survey collaborator are connected to each other via the Internet communication network. Including the service company information system of the service company to provide ,
The survey company information system is
A survey item database for storing the survey items of the questionnaire;
An applet generation unit having a function of creating a questionnaire implementation applet from the survey items in the survey item database;
A function for controlling each unit and a control unit that incorporates a correspondence table between the name of the service company and the IP address of the service company information system;
The survey partner terminal is
An applet execution unit that executes the questionnaire implementation applet received from the survey company information system and transmits a questionnaire response;
The power company information system is
Customer database for storing customer identification information, customer name, billing information, discount information for each customer, the customer who is the survey cooperator,
A customer data collation unit having a function of collating a customer name by accessing the customer database using the customer identification information as a key;
A billing information control unit for accessing the billing information in the customer database and adding discount information;
It has a control part that has the function to control each part,
The survey company information system receives the name of the service company and the customer identification information in the service company of the survey collaborator from the survey collaborator terminal that answers the questionnaire, and the service company information system Service company information system for transmitting customer identification information of survey cooperator and IP address of the survey cooperator terminal and corresponding to the name of the service company acquired from the correspondence table by the control unit to the survey cooperator terminal And the questionnaire implementation applet created by the applet generator,
When the service company information system receives the customer identification information and name from the survey cooperator terminal of the IP address received from the survey company information system, the customer data collation unit receives the customer received from the survey company information system. The identification information and the customer identification information received from the survey cooperator terminal are collated, and if they match, the customer name retrieved by searching the customer database using the customer identification information as a key and received directly from the survey cooperator terminal Match the name and if it matches, send a rate discount notice to the research company information system,
When the survey company information system receives the fee discount approval notification from the service company information system and receives a questionnaire response to the questionnaire implementation applet from the survey cooperator terminal, the survey company information system is informed of the survey to the service company information system. Send customer identification information of collaborators and information about the amount of compensation for the survey,
When the service company information system receives the customer identification information and the information about the amount of reward for the questionnaire, the billing information control unit adds the billing information of the customer corresponding to the customer identification information of the customer database to the questionnaire. A survey reward return system, characterized by adding discount information for the reward amount . The research company information system creates a research cooperation confirmation applet by the applet generation unit when the web page of the research company is accessed from the research cooperator terminal, transmits the applet to the research cooperator terminal, and the applet execution unit 2. The name of the service company and the customer identification information in the service company of the survey cooperator are received from the survey cooperator terminal that executed the survey cooperation confirmation applet in claim 1. Survey reward money reduction system. The survey company information system transmits a scheduled remuneration amount for the questionnaire together with the customer identification information of the survey collaborator and the IP address of the survey collaborator terminal to the service company information system,
The control part of the service company information system
When the collated names match, the customer name, customer address, and scheduled remuneration amount are transmitted to the survey collaborator terminal, and the survey collaborator approval confirmation notification is awaited. The claim 1 or claim , wherein upon receiving a cooperator approval confirmation notification, it is determined that a fee discount process is possible, and the customer identification information and the fee discount approval notification are transmitted to the research company information system. 2. Questionnaire reward money reduction system described in 2. The survey company information system
2. A questionnaire response analysis unit that analyzes the questionnaire response and determines whether or not a predetermined standard is satisfied when a questionnaire response is received from the survey cooperator terminal. The questionnaire reward money reduction system according to any one of 3 above. The survey company information system
The survey cooperator with respect to the service company information system when the fee discount approval notice is received from the service company information system and the questionnaire response analysis unit determines that the questionnaire response satisfies a predetermined standard. 5. The questionnaire reward money return system according to claim 4, wherein the customer identification information and information on the amount of reward for the questionnaire are transmitted . The survey company information system of the survey company that conducts the questionnaire, the survey collaborator terminal of the survey collaborator who answers the questionnaire, and the customer who is the survey collaborator are connected to each other via the Internet communication network. Including the service company information system of the service company to provide,
The survey company information system includes a survey item database for storing survey items of the questionnaire, an applet generation unit having a function of creating a questionnaire implementation applet from the survey items of the survey item database, a function for controlling each unit, and the service It has a control unit with a built-in correspondence table between company names and service company information system IP addresses,
The survey cooperator terminal includes an applet execution unit that executes the questionnaire implementation applet received from the survey company information system and transmits a questionnaire response;
The power company information system includes customer identification information of a customer who is the survey cooperator, a customer name, billing information, a customer database storing discount information for each customer, and the customer identification information as a key. A customer data collation unit having a function of accessing a customer database and collating a customer name, a billing information control unit for accessing billing information in the customer database and adding discount information, and a control unit having a function of controlling each unit With
In the survey company information system,
Receiving the name of the service company and the customer identification information in the service company of the survey cooperator from the survey cooperator terminal that answers the questionnaire;
Sending customer identification information of the survey cooperator and the IP address of the survey cooperator terminal to the service company information system;
A step of transmitting, to the survey cooperator terminal, the IP address of the service company information system corresponding to the name of the service company acquired from the correspondence table by the control unit and the questionnaire implementation applet created by the applet generation unit Run
In the service company information system,
When the customer identification information and name are received from the survey cooperator terminal of the IP address received from the survey company information system, the customer identification information received from the survey company information system and the survey cooperator at the customer data verification unit Verifying customer identification information received from the terminal;
A step of collating the customer name retrieved by searching the customer database with the customer identification information as a key when matched, and the name received directly from the survey collaborator terminal;
A step of transmitting a charge discount approval notice to the research company information system when they match,
In the survey company information system,
When receiving the price discount notice from the service company information system and receiving a questionnaire response to the questionnaire implementation applet from the survey cooperator terminal, customer identification information of the survey cooperator and the service company information system , Perform steps to send information about the amount of reward for the survey,
In the service company information system,
Upon receipt of the customer identification information and information about the amount of reward for the questionnaire, the billing information control unit adds discount information for the amount of reward for the questionnaire to the customer's billing information corresponding to the customer identification information of the customer database. A method for returning a questionnaire reward money, comprising performing an adding step . In the survey company information system, when the survey collaborator terminal accesses the survey company Web page, the applet generation unit creates a survey cooperation confirmation applet and sends it to the survey collaborator terminal; The step of receiving the name of the service company and the customer identification information in the service company of the survey cooperator is executed from the survey cooperator terminal that has executed the survey cooperation confirmation applet in the execution unit. The questionnaire reward money reduction method according to claim 6. In the survey company information system, to the service company information system, the customer identification information of the survey collaborator, the IP address of the survey collaborator terminal, together with a scheduled reward amount for the questionnaire,
In the control part of the service company information system, when the collated names match, the customer name, customer address and scheduled compensation amount are sent to the survey cooperator terminal, and the survey cooperator approval confirmation notification is sent. Waiting, and when receiving the survey collaborator approval confirmation notification from the survey collaborator terminal, determining that charge discount processing is possible and transmitting the customer identification information and the fee discount approval notification to the survey company information system The questionnaire reward money reduction method according to claim 6 or 7, characterized in that: In the survey company information system,
9. When receiving a questionnaire response from the survey cooperator terminal, the step of analyzing the questionnaire response and determining whether or not a predetermined standard is satisfied is executed. The questionnaire reward money reduction method according to any one of the above . The survey company information system
The survey cooperator with respect to the service company information system when the fee discount approval notice is received from the service company information system and the questionnaire response analysis unit determines that the questionnaire response satisfies a predetermined standard. 10. The questionnaire reward money return method according to claim 9, wherein the customer identification information and the information about the reward amount for the questionnaire are transmitted .

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