JP2021051731A - Program for reserving move, method, information processor, and server device - Google Patents

Abstract

To provide a program allowing a user to easily reserve a move, method, information processor and server device.SOLUTION: A program causes a computer to execute reservation of a user's move, the computer comprising a processor and a memory, the program causing the processor to execute: a first step of acquiring information relating to the move of the user; a second step of specifying definitive expenses of each of a plurality of candidate dates, the candidates of a time schedule when the user moves, based on the acquired information, and presenting, to the user, the specified definitive expenses of each of the plurality of candidate dates; and a third step of, by receiving the player's operation of designating any of the plurality of candidate dates, completing the reservation of the move at the designated candidate date.SELECTED DRAWING: Figure 7

Description

The present disclosure relates to programs, methods, information processing devices and server devices for making reservations for moving.

When estimating a move, there is a service that presents an approximate estimated amount by inputting the user's place of residence and moving destination. For example, Patent Document 1 discloses a contract support system in which a user specifies a date and then inputs household goods and tools to present a fixed fee for moving.

Japanese Unexamined Patent Publication No. 2016-21213

In the system disclosed in Patent Document 1, the user is made to select a desired moving date or the like based on the presentation of the basic charge or the like of the plan that the customer can select in advance prepared by the moving company. For this reason, the fixed charge determined by information such as household goods and tools entered after selecting the date may be higher than the basic charge, which may cause disappointment to the user who selected the date based on the charge presentation. .. Further, the user who does not agree with the fixed fee needs to set the date again and repeat the input operation, which makes the operation complicated.

Therefore, the present disclosure has been made to solve the above problems, and an object of the present disclosure is to provide a program, a method, an information processing device, and a server device capable of easily making a reservation for moving. The purpose.

In order to achieve the above object, the program in one aspect of the present disclosure is a program for causing a computer to make a reservation for a user's move. The computer includes a processor and a memory, and the program is a processor. In addition, the first step of acquiring information about the user's move and, based on the acquired information, identify and specify a definite fee for each of the plurality of candidate dates that are candidates for the schedule for the user to move. By accepting the second step of presenting the finalized fee to the user for each of the multiple candidate dates and the operation of the user specifying one of the multiple candidate dates, the move on the specified candidate date Perform the third step of completing the reservation.

The method in one aspect of the present disclosure is a method performed by a computer for making a reservation for a user's move, wherein the computer comprises a processor and a memory, and the method is a method in which the processor moves the user. Based on the first step of obtaining information about the user, and for each of the multiple candidate dates that are candidates for the user's move schedule, a definite fee is specified and the specified definite fee is specified. The second step of presenting to the user for each of the plurality of candidate dates, and the first step of completing the reservation for moving on the specified candidate date by accepting the operation of the user to specify one of the plurality of candidate dates. Includes performing steps 3 and.

The information processing device according to one aspect of the present disclosure is a device including a processor and a memory for making a reservation for a user's move, and the processor acquires information on the user's move and uses the acquired information as the information processing device. Based on this, a definitive fee is specified for each of the plurality of candidate dates that are candidates for the user's moving schedule, and the specified definite fee is presented to the user for each of the plurality of candidate dates, so that the user can use the method. By accepting an operation for specifying any of a plurality of candidate dates, it is configured to complete the reservation for moving on the specified candidate date.

The server device according to one aspect of the present disclosure includes a processor, a memory, a server device for making a reservation for a user's move, a terminal device on the user side for applying for a reservation for moving, and a trader who inputs resource management information. It is a server device in a system composed of a side terminal device, and information on a user's move is acquired from the user side terminal device, resource management information is acquired from a trader side terminal device, and the acquired information on the move and Based on the resource management information, specify a definite fee for each of the multiple candidate dates that are candidates for the schedule for the user to move, and set the specified definite fee for each of the multiple candidate dates on the user side terminal. It is configured to complete the reservation for moving on the designated candidate date by presenting it to the device and accepting an operation for designating any of a plurality of candidate dates from the user-side terminal device.

According to the present disclosure, a user can easily make a reservation for moving.

It is a figure which shows the whole structure of the reservation system 1. It is a block diagram of the terminal apparatus 10 which constitutes the reservation system 1. It is a block diagram of the terminal apparatus 30 which constitutes the reservation system 1. It is a figure which shows the functional configuration of a server 20. It is a figure which shows an example of the data structure of the resource management database 281. It is a figure which shows an example of the data structure of the reservation information database 282. It is a sequence diagram which shows the process in reservation system 1. It is a figure which shows the screen example which inputs the information about moving of a user. It is a figure which shows the screen example which sets the schedule which a user moves. It is a figure which shows the screen example which sets the schedule which a user moves. It is a figure which shows the screen example which displays the input situation of a user on a display. It is a figure which shows the screen example which gives the notification to prompt the user for confirmation.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In all the drawings for explaining the embodiments, the common components are designated by the same reference numerals, and the repeated description will be omitted. Further, the embodiments described below do not unreasonably limit the contents of the present disclosure described in the claims, and all the configurations described in the present embodiment are essential constituent requirements of the present disclosure. Not always.

<Overview>
FIG. 1 is a diagram showing an overall configuration of the reservation system 1 according to the present embodiment. As shown in FIG. 1, the reservation system 1 includes a terminal device 10 which is a terminal on the moving company side that undertakes moving, a server 20, and a terminal device 30 which is a terminal on the user side that makes a reservation for moving. The terminal device 10 and the server 20 communicate with each other via the network 80. The terminal device 30 and the server 20 communicate with each other via the network 80.

The terminal device 10 is a device operated by a moving company (hereinafter, may be simply referred to as a "company"), and the company inputs resource management information such as a transportation vehicle (truck) and the operating status of workers. To do. The terminal device 10 is realized by, for example, a stationary PC (Personal Computer), a laptop PC, or the like. In addition to this, a mobile terminal such as a smartphone or tablet compatible with the mobile communication system may be used.

The terminal device 30 is a terminal operated by a user who makes a reservation for moving, and is realized by a mobile terminal such as a smartphone or tablet compatible with a mobile communication system. In addition, the terminal device 30 may be, for example, a stationary PC (Personal Computer) or a laptop PC.

As shown as the terminal device 10 in FIG. 1, the terminal device 10 includes a communication IF (Interface) 12, an input device 13, an output device 14, a memory 15, a storage unit 16, and a processor 19. The server 20 includes a communication IF 22, an input / output IF 23, a memory 25, a storage 26, and a processor 29. Although not shown in FIG. 1, the terminal device 30 has the same hardware configuration as the terminal device 10.

The terminal device 10 is communicably connected to the server 20 via the network 80. The terminal device 10 has become a wireless base station 81 compatible with communication standards such as 5G, 4G, and LTE (Long Term Evolution), and a wireless LAN (Local Area Network) standard such as IEEE (Institute of Electrical and Electronics Engineers) 802.11. It is connected to the network 80 by communicating with a communication device such as a corresponding wireless LAN router 82.

The communication IF 12 is an interface for inputting / outputting signals because the terminal device 10 communicates with an external device. The input device 13 is an input device (for example, a touch panel, a touch pad, a pointing device such as a mouse, a keyboard, etc.) for receiving an input operation. The output device 14 is an output device (display, speaker, etc.) for presenting information. The memory 15 is for temporarily storing a program, data processed by the program or the like, and is a volatile memory such as a DRAM (Dynamic Random Access Memory). The storage unit 16 is a storage device for storing data, for example, a flash memory or an HDD (Hard Disc Drive). The processor 19 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

The server 20 manages information on users and vendors. The server 20 manages information related to moving (for example, moving source address, moving destination address, type of luggage, number of luggage, picked up luggage, etc.) input by the user via the terminal device 30 as user information. In addition, the server 20 provides resource management information (truck vacancy, attendance shift, etc.) such as the operating status of the transportation truck and the moving worker, which is input by the staff of the contractor via the terminal device 10 as the contractor information. To manage.

The communication IF 22 is an interface for inputting / outputting signals because the server 20 communicates with an external device. The input / output IF23 functions as an interface between an input device for receiving an input operation and an output device for presenting information. The memory 25 is for temporarily storing a program, data processed by the program or the like, and is a volatile memory such as a DRAM (Dynamic Random Access Memory).

The storage 26 is a storage device for storing data, for example, a flash memory or an HDD (Hard Disc Drive). The processor 29 is hardware for executing an instruction set described in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

<Configuration of terminal device 10>
FIG. 2 is a block diagram of a terminal device 10 constituting the reservation system 1 according to the present embodiment. With reference to FIG. 2, the configuration of the terminal device 10 which is a terminal on the moving company side undertaking the moving will be described.

As shown in FIG. 2, the terminal device 10 operates with a plurality of antennas (antenna 111, antenna 112) and wireless communication units (first wireless communication unit 121, second wireless communication unit 122) corresponding to each antenna. Includes reception unit 130 (including touch-sensitive device 131 and display 132), audio processing unit 140, microphone 141, speaker 142, position information sensor 150, storage unit 180, and control unit 190. .. The terminal device 10 also has functions and configurations (for example, a battery for holding electric power, a power supply circuit for controlling the supply of electric power from the battery to each circuit, and the like) which are not particularly shown in FIG. As shown in FIG. 2, each block included in the terminal device 10 is electrically connected by a bus or the like.

The antenna 111 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 111 receives radio waves from the space and gives a received signal to the first wireless communication unit 121.

The antenna 112 radiates a signal emitted by the terminal device 10 as a radio wave. Further, the antenna 112 receives radio waves from the space and gives a received signal to the second radio communication unit 122.

Since the terminal device 10 communicates with other wireless devices, the first wireless communication unit 121 performs modulation / demodulation processing for transmitting / receiving signals via the antenna 111. Since the terminal device 10 communicates with other wireless devices, the second wireless communication unit 122 performs modulation / demodulation processing for transmitting / receiving signals via the antenna 112. The first wireless communication unit 121 and the second wireless communication unit 122 are communication modules including a tuner, an RSSI (Received Signal Strength Indicator) calculation circuit, a CRC (Cyclic Redundancy Check) calculation circuit, a high frequency circuit, and the like. The first wireless communication unit 121 and the second wireless communication unit 122 perform modulation / demodulation and frequency conversion of the wireless signal transmitted / received by the terminal device 10 and give the received signal to the control unit 190.

The operation receiving unit 130 has a mechanism for receiving a user's input operation. Specifically, the operation reception unit 130 is configured as a touch screen, and includes a touch-sensitive device 131 and a display 132. The touch-sensitive device 131 accepts an input operation by the user of the terminal device 10. The touch-sensitive device 131 detects the user's contact position with respect to the touch panel, for example, by using a capacitive touch panel. The touch-sensitive device 131 outputs a signal indicating the contact position of the user detected by the touch panel to the control unit 190 as an input operation.

The display 132 displays data such as an image, a moving image, and text according to the control of the control unit 190. The display 132 is realized by, for example, an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

The voice processing unit 140 performs modulation / demodulation of the voice signal. The voice processing unit 140 modulates the signal given from the microphone 141 and gives the modulated signal to the control unit 190. Further, the voice processing unit 140 gives a voice signal to the speaker 142. The voice processing unit 140 is realized by, for example, a processor for voice processing. The microphone 141 receives the voice input and gives the voice signal corresponding to the voice input to the voice processing unit 140. The speaker 142 converts the voice signal given from the voice processing unit 140 into voice and outputs the voice to the outside of the terminal device 10.

The position information sensor 150 is a sensor that detects the position of the terminal device 10, and is, for example, a GPS (Global Positioning System) module. The GPS module is a receiving device used in a satellite positioning system. The satellite positioning system receives signals from at least three or four satellites and detects the current position of the terminal device 10 on which the GPS module is mounted based on the received signals.

The storage unit 180 is composed of, for example, a flash memory or the like, and stores data and programs used by the terminal device 10. In a certain aspect, the storage unit 180 stores the resource management information 181.

The resource management information 181 is information for managing the resources of the transportation vehicle (truck) and the worker on the trader side. The information for managing resources includes, for example, the available date and time of the truck, the load capacity, the operating status such as the worker's commuting shift, and the like.

The control unit 190 controls the operation of the terminal device 10 by reading the program stored in the storage unit 180 and executing the instructions included in the program. The control unit 190 is, for example, an application processor. By operating according to the program, the control unit 190 exhibits functions as an input operation reception unit 191, a transmission / reception unit 192, a data processing unit 193, and a notification control unit 194.

The input operation reception unit 191 performs a process of accepting a user's input operation to an input device such as a touch-sensitive device 131. The input operation reception unit 191 is based on the information of the coordinates when the user touches the touch-sensitive device 131 with a finger or the like, and the user's operation is a flick operation, a tap operation, or a drag (swipe). Determine the type of operation, such as whether it is an operation.

The transmission / reception unit 192 performs a process for the terminal device 10 to transmit / receive data to / from an external device such as a server 20 according to a communication protocol.

The data processing unit 193 performs a calculation on the data received by the terminal device 10 according to a program, and outputs the calculation result to a memory or the like.

The notification control unit 194 performs a process of presenting information to the user. The notification control unit 194 performs a process of displaying the display image on the display 132, a process of outputting the sound to the speaker 142, a process of generating vibration on the display 132, and the like.

<Configuration of terminal device 30>
FIG. 3 is a block diagram of the terminal device 30 constituting the reservation system 1 according to the present embodiment. With reference to FIG. 3, the configuration of the terminal device 30 which is a terminal on the user side for making a reservation for moving will be described.

As shown in FIG. 3, the terminal device 30 operates with a plurality of antennas (antenna 311 and antenna 312) and wireless communication units (first wireless communication unit 321 and second wireless communication unit 322) corresponding to each antenna. Reception unit 330 (including touch sensitive device 331 and display 332), voice processing unit 340, microphone 341, speaker 342, position information sensor 350, camera 360, motion sensor 370, and storage unit 380. And the control unit 390. The terminal device 30 also has functions and configurations (for example, a battery for holding electric power, a power supply circuit for controlling the supply of electric power from the battery to each circuit, and the like) which are not particularly shown in FIG. As shown in FIG. 3, each block included in the terminal device 30 is electrically connected by a bus or the like.

The terminal device 30 includes functions and configurations equivalent to the functions and configurations of the terminal device 10 shown in FIG. For example, the antennas 311 and 312 are equivalent to the antennas 111 and 112 of the terminal device 10. In addition, the first wireless communication unit 321 and the second wireless communication unit 322 of the terminal device 30, the operation reception unit 330 (touch sensitive device 331 and display 332), the voice processing unit 340, the microphone 341, the speaker 342, and the position information sensor. The 350 is a first wireless communication unit 121, a second wireless communication unit 122, an operation reception unit 130 (touch sensitive device 131 and display 132), a voice processing unit 140, a microphone 141, a speaker 142, and position information of the terminal device 10. It has the same function and configuration as the sensor 150.

The camera 360 is a device for receiving light by a light receiving element and outputting it as a captured image. The camera 360 is, for example, a depth camera capable of detecting the distance from the camera 360 to the shooting target.

The motion sensor 370 includes an acceleration sensor, an angular velocity sensor, and the like, and detects the movement of the terminal device 30.

The storage unit 380 is composed of, for example, a flash memory or the like, and stores data and programs used by the terminal device 30. In a certain aspect, the storage unit 380 stores the reservation information 381.

The reservation information 381 is information regarding the moving of the user. The information regarding the move includes, for example, the moving source address, the moving address, the type of luggage, the number of luggage, the luggage to be picked up, and the like. The reservation information 381 may include information input by the user via the operation reception unit 330, or may include the address of the moving source or the moving destination acquired based on the current position acquired from the position information sensor 350. May be included. Further, the type of luggage, the number of luggage, and the like acquired by image recognition based on the image taken by the camera 360 may be included.

The control unit 390 controls the operation of the terminal device 30 by reading the program stored in the storage unit 380 and executing the instructions included in the program. The control unit 390 is, for example, an application processor. By operating according to the program, the control unit 390 exerts functions as an input operation reception unit 391, a transmission / reception unit 392, a data processing unit 393, and a notification control unit 394.

The input operation reception unit 391 performs a process of accepting a user's input operation to an input device such as a touch-sensitive device 331. The input operation reception unit 391 determines whether the user's operation is a flick operation, a tap operation, or a drag (swipe) based on the information of the coordinates when the user touches the touch sensitive device 331 with a finger or the like. Determine the type of operation, such as whether it is an operation.

The transmission / reception unit 392 performs a process for the terminal device 30 to transmit / receive data to / from an external device such as a server 20 according to a communication protocol.

The data processing unit 393 performs a calculation on the data received by the terminal device 30 according to a program, and outputs the calculation result to a memory or the like.

The notification control unit 394 performs a process of presenting information to the user. The notification control unit 394 performs a process of displaying the display image on the display 332, a process of outputting the sound to the speaker 342, a process of generating vibration on the display 332, and the like.

<Functional configuration of server 20>
FIG. 4 is a diagram showing a functional configuration of the server 20. As shown in FIG. 4, the server 20 functions as a communication unit 201, a storage unit 202, and a control unit 203.

The communication unit 201 performs a process for the server 20 to communicate with an external device.

The storage unit 202 stores data and programs used by the server 20. The storage unit 202 stores the resource management database 281, the reservation information database 282, and the like.

The resource management database 281 is a database for managing the resources of transportation vehicles (trucks) and workers on the trader side.

The reservation information database 282 is a database for holding information regarding the moving reservation of each user in the reservation system 1.

The control unit 203 exerts the functions shown as various modules when the processor of the server 20 performs processing according to the program.

The operation content acquisition module 2041 acquires the operation content of the terminal device 10 and the operation content of the terminal device 30. The operation content acquisition module 2041 acquires, for example, information (resource management information) for managing the resource input by the moving company as the operation content in the terminal device 10. In addition, the operation content acquisition module 2041 acquires, for example, information (reservation information) related to moving entered by the user in the terminal device 30 as operation content. The acquired resource management information and reservation information are stored in the resource management database 281 and the reservation information database 282, respectively.

The reception control module 2042 controls the process by which the server 20 receives a signal from an external device according to a communication protocol.

The transmission control module 2043 controls a process in which the server 20 transmits a signal to an external device according to a communication protocol.

The charge calculation module 2044 identifies a definite charge for each of a plurality of candidate dates that are candidates for the user's moving schedule based on the information about the move entered by the user, and determines the specified definite charge. , Control the process presented to the user for each of the multiple candidate dates. The charge calculation module 2044 responds to the user's input operation and uses the moving time required to move from the moving source address to the moving destination address and the moving time at each address as information on the user's move. Information for estimating the working time may be acquired, and the operating status of the transportation vehicle or the worker stored in the resource management database 281 may be referred to to specify a definite charge for each schedule. The fee may be set by the trader in advance according to predetermined conditions. In addition, the charge calculation module 2044 presents to the user that a reservation cannot be made if at least one of the transportation vehicle for transportation or the resource of the worker cannot be secured on a plurality of candidate dates based on the information regarding the move. May be good.

The reservation completion module 2045 controls the process of completing the reservation for moving on the designated candidate date by accepting the operation of specifying any of the plurality of candidate dates by the user.

<Data structure>
FIG. 5 is a diagram showing an example of the data structure of the resource management database 281. As a resource managed by the resource management database 281, there is a resource of a moving company. For example, the resources of a moving company include resources related to personnel for moving work and resources related to equipment.

As shown in FIG. 5, each schedule is stored in the resource management database 281 in association with the operating status of the workers 1, 2, ..., The trucks 1, 2, ... Which are the resources of the moving company. In FIG. 5, for simplification of the explanation, "○" when the worker or truck is available, "●" when the worker or truck is not available, and the worker is not in the commuting shift (non-commuting day). Is indicated by "x". Regarding the worker, "available" means that the worker is scheduled to go to work and the moving work can be performed (vacant). In addition, "unavailable" for a worker means that the worker has already been assigned a moving work. Therefore, if the moving reservation is canceled or changed, it will be updated from "Not available (●)" to "Available (○)". For example, when the operating status of the resource as described above is input, the terminal device 10 on the trader side transmits it to the server 20 as resource management information. The server 20 stores the received resource management information in the resource management database 281.

In FIG. 5, for example, in the schedule “10/5”, the resource “worker 1” is not available on non-working days (×), the resource “worker 2” is unavailable (●), and the resource “truck 1” is unavailable (●). ●), the resource "Track 2" indicates that it is available (○). It goes without saying that the data structure shown in FIG. 5 is an example for resource management, and an arbitrary data structure may be generated according to the purpose. For example, in FIG. 5, the operation status is shown on a daily basis, but the granularity of information may be managed on a "morning, afternoon" or "hour" basis.

FIG. 6 is a diagram showing an example of the data structure of the reservation information database 282. As shown in FIG. 6, the reservation information database 282 stores information regarding each move reserved by the user. In FIG. 6, for each move, a “moving ID” for identifying the move, a “reservation date” for which the move was reserved, a “moving date” for which the moving work is performed at the current address, and a “moving date” indicating the user who made the reservation. Items such as "user name", "current address" which is the address of the moving source, and "new address" which is the address of the moving destination are stored in association with each other. In addition to the items shown in FIG. 6, any item such as the type and number of luggage, the moving fee, the number of cardboard boxes used for moving, and whether or not household appliances are disposed of may be stored in association with each other. .. For example, when the above-mentioned information about moving is input, the terminal device 30 on the user side transmits it to the server 20 as reservation information. The server 20 stores the received reservation information in the reservation information database 282.

In FIG. 6, for example, the moving ID "T001" has a reservation date of "2018/10/1", a moving date of "2018/11/5", a user name "A", a current address "CAD1", and a new address "NAD1". It shows that it is. In FIG. 6, abstract symbols are used for the user name and address to simplify the explanation, but in reality, specific names, place names, condominium names, lot numbers, room numbers, etc. are described. To. It should be noted that the data structure shown in FIG. 6 is an example, and it goes without saying that an arbitrary data structure may be generated depending on the purpose.

<Processing>
FIG. 7 is a sequence diagram showing processing in the reservation system 1 according to the present embodiment. An example of processing of each device constituting the reservation system 1 will be described with reference to FIG. 7.

In step S731, the (trader side) terminal device 10 acquires the resource management information input by the moving company and transmits it to the server 20.

In step S711, the server 20 stores the resource management information received from the terminal device 10 in the resource management database 281.

In step S701, the (user side) terminal device 30 transmits the moving reservation application received from the user to the server 20. For example, the user inputs the user registration information for the moving reservation application from the website of the moving company.

In step S713, the server 20 performs user registration in response to the moving reservation application received from the terminal device 30. For example, the server 20 transmits a URL for account authentication to the e-mail address entered as the user registration information, and when the user accesses the URL, issues an account for using the reservation system 1 and registers the user. May be done.

In step S715, the server 20 presents the terminal device 30 with a reservation screen for inputting information (reservation information) regarding the user's move.

In step S703, the terminal device 30 acquires the reservation information input by the user according to the presented reservation screen and transmits it to the server 20.

In step S717, the server 20 stores the acquired reservation information in the reservation information database 282.

In step S719, the server 20 specifies a definite charge for each of the plurality of candidate dates that are candidates for the schedule for the user to move based on the acquired information, and a plurality of the specified definite charges. Present to the user for each of the candidate dates. The plurality of candidate dates that are candidates for the schedule for the user to move are, for example, within a predetermined period (such as one month) from the date when the moving application is made. The number of candidate days for specifying a definite fee can be arbitrarily set by the trader. The server 20 may calculate a definitive charge based on the information stored in the resource management database 281 and the reservation information database 282 with reference to the basic charge input by the vendor in advance. The method for calculating the definitive charge is not particularly limited, and any method can be used.

In step S705, the terminal device 30 accepts an operation in which the user specifies one of the plurality of candidate dates, and transmits the designated candidate date to the server 20.

In step S721, the server 20 completes the reservation for moving on the designated candidate date. The server 20 updates the reservation information database 282 with the reserved date as the moving date. In addition, the terminal devices 10 and 30 are notified that the reservation has been completed.

In step S733, the terminal device 10 updates the resource management information in response to the completion of the reservation in the server 20, and transmits the update information to the server 20. For example, the server 20 performs a process of changing the operating status of the worker or the transportation vehicle on the reserved day to "unavailable" (see FIG. 5).

In step S723, the server 20 updates the resource management database 281 based on the received update information. The resource management database 281 may be updated by the server 20 based on the reservation completion process, and the update information may be notified to the terminal device 10.

<Screen example>
An example of a screen presented to the (user side) terminal device 30 in the reservation system 1 will be described with reference to FIGS. 8 to 12.

FIG. 8 is a diagram showing an example of a screen for inputting information regarding the user's moving. FIG. 8A shows a screen that prompts the user to input the current address, which is the moving source, and is displayed on a vertically long display such as a smartphone. When the user performs a flick operation or the like in the vertical direction, an image prompting the input operation of the new address to be moved and the conditions of the building related to the moving (presence or absence of an elevator, parking position of the transportation vehicle, etc.) is scrolled and displayed.

FIG. 8B shows a screen prompting the user to input the type and number of packages to be carried by moving, and when the address setting shown in FIG. 8A is completed, the next page (screen) is displayed. The screen of the display changes as. In FIG. 8B, the bed size selection can be changed by a horizontal flick operation. For example, single, semi-double, double (not shown), queen (not shown), etc. are displayed as slides according to the horizontal flick operation, and the user can select the bed of the displayed size that he / she wants to carry. It can be selected by tapping. Furthermore, you can enter the number you want to carry with the "-" and "+" icons. In addition, the display of the luggage can be changed by flicking in the vertical direction. For example, a list of luggage such as a bed, a chest of drawers, a refrigerator (not shown), a television (not shown), and a table (not shown) is scrolled according to a vertical flick operation.

As shown in FIG. 8, by having the user input the address, the type and the number of packages as the information related to the user's move, the server 20 is required to move from the address of the moving source to the address of the moving destination in the moving. It is possible to obtain information for estimating the time and the working time required for moving at each address. When the user's input operation has not been completed, the server 20 does not present the user with a definite fee for the plurality of candidate dates for the move, and responds to the completion of the input operation. Identify a definitive fee.

In addition, on the input screen until the reservation is completed, it is displayed which input stage is the current input status among the input stages (input operations) required until the reservation is completed, as in the input stages 801 and 802. You may let me. Since the user can know how much input operation is required after the reservation is completed, the input operation can be performed with a sense of security.

In the example of FIG. 8, as shown in the input stages 801 and 802, 10 patterns “●” are connected by lines. Each of these 10 patterns "●" indicates each of the plurality of input stages. In the illustrated example, the pattern "●" closer to the left edge of the screen is the initial input stage, and the pattern "●" closer to the right edge of the screen is the final input stage. In the example of FIG. 8A, in the input step 801 the user is at the position of the pattern closest to the edge of the screen (the pattern closest to the left edge of the screen in the illustrated example) among these 10 patterns “●”. By arranging an icon indicating the stage during input (in the illustrated example, an image imitating a "truck" that is the equipment used for moving), the user's input stage is indicated as the first stage. ing. The icon is an image of the resources used in the move, as shown. As a result, it is possible to make the user recognize that the work for the moving reservation of the user is completed by completing the input of each input stage indicated by the plurality of patterns "●".

Here, each of the plurality of input stages will be described. Before the user inputs the plurality of input stages, the server 20 provides the user with a screen for accepting an operation for the user to register an account.

For example, the server 20 accepts an input of an e-mail address or a telephone number from a user. In response to receiving the input of the e-mail address from the user, the server 20 generates a URL or the like including the information for authentication, and transmits the information including the generated URL or the like to the e-mail address. An account is issued to the user by accessing the URL for authentication or the like. Similarly, SMS (Short Message Service) authentication may be performed based on the telephone number received from the user. For example, the server 20 generates a code having an expiration date and transmits the authentication code by SMS. As a result, the server 20 issues an account to the user.

The user will input information at a plurality of input stages described below. The server 20 stores the input contents of the user in association with the account of the user. As a result, the input contents can be saved in the server 20 even if the user has not completed all the inputs in the plurality of input stages.

The server 20 receives inputs from the user issuing the account in each of the following plurality of input stages in order from the first stage.
・ First stage: Item "Address setting"
・ Second stage: Item "Luggage settings (type and number)"
・ Third stage: Item "Luggage setting (detailed registration)"
・ Fourth stage: Item "Luggage setting (pick-up baggage)"
・ Fifth stage: Item "Setting options"
・ Sixth stage: Item "Cardboard setting"
・ Seventh stage: Item "Setting of moving date and time"
・ Eighth stage: Item "Set payment method"
・ Ninth stage: Item "Setting contact information"
・ Tenth stage: Item "Confirmation of application details"

(A) User input contents in the first stage (item "address setting") The server 20 receives input of the following information from the user in the first stage (item "address setting").
-As information on the user's current address (that is, the moving source), zip code, address, floor plan, number of residents, type of building (rental condominium, condominium, detached house, and other types)

When the user specifies an apartment (rental apartment or condominium) as the type of building, the server 20 has a certain number of floors or more as the type of height of the apartment (for example, 19 stories). Whether it is below or 20 stories or more) is accepted. As the type of height of the condominium, it may be accepted to specify whether or not it is a so-called tower condominium. Based on this information, it is possible to estimate the time required to carry out the luggage in the room. Specifically, the working time required for moving can be estimated. For example, on the upper floors of a tower condominium, it is expected that it will take a certain amount of time to move up and down by the elevator compared to the case of the lower floors.

When the user specifies a condominium or any other building type, the server 20 accepts a designation regarding the floor on which the user resides and a designation regarding the presence or absence of an elevator. Based on this information, it is possible to estimate the working time of moving and the number of personnel required for moving work. For example, if there is no elevator, the moving work will be done using the stairs, and the moving time may be longer than if there is an elevator, and the number of personnel required for the moving work may be increased.

The server 20 further accepts input of information on the distance from the road to the building in which the user resides. For example, the working time required for moving may vary depending on the distance from the building to the moving vehicle.

The server 20 receives from the user the specification of the period of residence (for example, how many years) the user has lived at the current address. For example, the longer the user has lived, the more various luggage may be placed in the room, which may require more work time to carry out the luggage.

(B) User input contents in the second stage (item "baggage setting (type and number)") The server 20 is the user in the second stage (item "baggage setting (type and number)"). Accepts the input of the following information from.
・ Type and number of large furniture

For example, the server 20 receives input from the user for a package that is difficult to pack in a cardboard box for moving. For example, the server 20 receives from the user the designation of home appliances (type and number of refrigerators, washing machines, TVs, personal computers, massage machines, air conditioners, etc.) as the type and number of furniture. The server 20 receives from the user the designation of furniture for daily life (type and number of beds, chests of drawers, bookshelves, sofas, living boards, dining sets, cupboards, etc.). In addition, the server 20 receives from the user a designation regarding the type and number of items in the room (musical instruments such as a piano, transportation means such as a motorcycle / bicycle, and mainly ornamental items such as an aquarium / plant / interior). Further, the server 20 may accept input from the user regarding the presence or absence of a baggage exceeding a predetermined size and a predetermined weight. Based on this information, it is possible to estimate the time required to carry out the luggage in the room and the number of personnel required for the work.

The server 20 may not accept input from the user for all the luggage in the room, but may present the items that need to be input to the user as a list. For example, we will accept input from the user such as address, floor plan, number of people, building conditions, large luggage, heavy luggage, and luggage that requires certain care in handling, and small luggage such as small items. It is not necessary to accept the input. For example, the total amount of small luggage can be estimated according to the floor plan of the room, the number of people, and the conditions of the building.

(C) User input contents in the third stage (item "baggage setting (detailed registration)") In the third stage (item "baggage setting (detailed registration)"), the server 20 receives from the user. Accepts the following information input. The third stage accepts the input of detailed information on the package entered in the second stage.

For example, in the second stage, it is assumed that the user specifies a "refrigerator" and a "bed" as luggage for moving. In the third stage, the server 20 gives the user's answer as detailed information on the "refrigerator" to estimate whether special equipment is required for carrying out from the moving source and carrying in to the moving destination. Accept. For example, the server 20 asks the user, "The size of the refrigerator is a refrigerator that can be moved to the installation location without passing through the stairs, or the size of the refrigerator is passed through the stairs. Is it something that can be done? " In this way, the user is inquired whether it is possible to carry in and out without the need for special equipment other than the worker. As a result, it is possible to confirm the working time in the moving work and whether special equipment is required, which can be reflected in the estimation of the moving cost.

In the third stage, the server 20 presents to the user a question as to whether or not the furniture is to be assembled by the user himself / herself as detailed information of the “bed”. For example, when carrying out and carrying in furniture, when the furniture is disassembled at the moving source and assembled at the moving destination, the working time can be estimated.

(D) User input contents in the fourth stage (item "baggage setting (pick-up baggage)") The server 20 uses the user in the fourth stage (item "baggage setting (pick-up baggage)"). Accepts the input of the following information from.
・ Luggage that the user wants the moving company to pick up

For example, the server 20 presents the user with a list of packages that the user wishes to pick up when moving. The list includes household appliances such as rice cookers, microwave ovens, toasters and vacuum cleaners, for example. In addition, the list includes sports equipment, transportation, musical instruments, bedding and the like. Based on this information, it can be reflected in the estimation of moving costs.

(E) User input contents in the fifth stage (item "option setting") In the fifth stage (item "option setting"), the server 20 gives the user an option for moving work. Accepts the following information input.
・ Whether or not the moving company will pack and open the boxes ・ Whether or not the moving company will perform air conditioning work or other electrical work ・ Equipment that the moving person has not received explanations (for example, eavesdropping device) is installed at the moving destination Whether or not to investigate to find out

(F) User input contents in the sixth stage (item "cardboard setting") The server 20 is for packing the moving baggage from the user in the sixth stage (item "cardboard setting"). Accepts the specification of the amount of materials (cardboard, adhesive tape, wrapping paper, etc.). The server 20 may set the amount of materials in advance so that a certain number of corrugated cardboards and the like are provided to the user free of charge.

(G) User input contents in the 7th stage (item "setting of moving date and time") In the 7th stage, the server 20 gives the user a plurality of candidate dates for moving and the 1st to 1st stages. The moving fee (fixed fee) specified based on the input result of each of the six stages is presented. Details will be described with reference to FIG. 9 and the like.

(H) User input contents in the eighth stage (item "payment method setting") The server 20 accepts the payment method input from the user in the eighth stage (item "payment method setting"). .. For example, the server 20 presents to the user a breakdown of the moving fee specified by the user in the seventh stage and a payment method. Payment methods include, for example, cash payment and credit card payment.

(K) User input contents in the 9th stage (item "contact information setting") The server 20 sets the user's contact information in the 9th stage (item "contact information setting"). Accept input. User contact information includes:
・ User's name ・ User's email address, telephone number ・ User's preferred contact method

As described above, in the description of the embodiment, in the first to eighth stages, the user receives the input of the conditions associated with the move, and the date and time of the move and the input of the definite fee required for the move are accepted. Later, it will accept the input of the user's contact information. This eliminates the requirement for the user to enter the user's contact information until the move destination, move fee and candidate date have been determined. Therefore, for example, when there is no specific plan to move and only an estimate is desired, the user's input operation can be facilitated.

(H) User input contents in the 10th stage (item "Confirmation of application contents") In the 10th stage, the server 20 receives input from the user in the 10th stage from the 1st to the 9th stages. After presenting it to the user, a screen for confirming whether or not to request the moving company to move is presented to the user. The user can confirm the contents of the application on the screen and apply for the move to the moving company.

The server 20 responds to accepting an operation from the user to complete the input (input of the address of the moving source and the moving destination) in the first stage while displaying the screen of FIG. 8A on the terminal device 30. Then, the screen transitions to the screen shown in FIG. 8 (B). At this time, as shown in the input stage 802, an icon indicating the input stage is arranged at the position of the second pattern “●” from the left end of the screen. In addition, the pattern "●" in the first stage where the user's input is completed (the leftmost pattern "●") is the stage where the user's input is not completed (third to tenth stages). It is displayed in a manner that can be distinguished from the pattern "●". In the illustrated example, the pattern "●" at the stage where the user's input is completed is highlighted by highlighting, and the pattern "●" at the stage where the user's input is not completed is compared with the line between the patterns. It is displayed darkly.

In addition, the icon indicating the stage during input by the user (the image of the "track" in the illustrated example) suggests to the user which pattern "●" is the next input stage among the plurality of input stages. It may be displayed in an aspect. In the illustrated example, in the terminal device 30, the image of the "track" is such that the front of the "track" is on the right side (that is, the direction in which the latter half of the plurality of patterns "●" representing the input stages is present). It is displayed in various modes. As a result, the user can know that the image of the "track" is input until the pattern "●" at the right end is reached. That is, the user can easily grasp the whole picture of inputting the information necessary for the moving reservation.

From the above, for the user, which of the multiple input stages, the overall image of the input stages (in the illustrated example, there are up to 10 input stages), and the stage during which the user is inputting. It becomes easy to know (how far you are inputting).

Further, in each of the plurality of input stages, the server 20 causes the user to present all the input items in each input stage by a vertical flick operation or a drag operation (swipe operation) in the terminal device 30. Since the user can input all the input items in each input stage by flicking, dragging, tapping, etc. in the terminal device 30, the user can move by operating the hand holding the terminal device 30 (one-handed operation). It is possible to accept the input of the information related to the above from the user.

FIG. 9 is a diagram showing an example of a screen in which the user sets the moving schedule. Corresponds to the processing of steps S719 and S705 in FIG. 7. In FIG. 9, based on information on the user's move such as an address and luggage (see FIG. 8), a plurality of dates within a continuous fixed period (for example, one month) are set vertically 901 for a plurality of candidate move dates. They are arranged side by side (corresponding to the "first direction"), and the definite charges for each date are arranged in association with each date arranged in the vertical direction 901. The user can scroll and display a plurality of candidate dates by flicking or the like in the vertical direction 901.

Further, FIG. 9 shows definite charges for the morning (morning start flight) and afternoon (afternoon free flight) for consecutive candidate days after the candidate date “8/4 (Sun)”. That is, each date of the plurality of candidate dates, the fixed amount of money in the morning (corresponding to the "first time zone") of each date of the plurality of candidate days, and the afternoon (the second following the "first time zone"). The fixed amount of money (corresponding to "time zone") is displayed on one screen. In FIG. 9, the morning and afternoon are arranged vertically, but they may be arranged horizontally.

As the candidate days for a continuous fixed period to be displayed, for example, a predetermined business day or later may be displayed from the day when the application operation is performed, or the first day of the period to be displayed by the user in advance is specified. You may. That is, the server 20 specifies and specifies a definite charge for a certain period after a predetermined business day starting from the timing based on the timing of receiving the input of the information regarding the move from the terminal device 30. A definite charge for the fixed period may be returned to the terminal device 30.

Further, in FIG. 9, it is shown that "cannot be accepted" on the candidate date "8/5 (Monday)" and the candidate date "8/6 (Tuesday)". This is to indicate to the user that a reservation cannot be made if at least one of the transportation vehicle or the worker's resources for transportation cannot be secured on a plurality of candidate dates based on the information regarding the move. Further, as shown in the candidate date "8/4 (Sun)", in order to disperse the user's reservations, a display that attracts the user's attention such as "cheap day" may be used.

For example, the server 20 acquires the operation schedule of the personnel resource and the equipment resource on each of the plurality of candidate dates presented to the user of the terminal device 30 by referring to the resource management database 281. The server 20 may display a display that attracts the user's attention in association with the candidate date on a plurality of candidate dates presented to the user, based on the availability of resources. The server 20 of the terminal device 30 generates a trained model that predicts the moving demand, for example, based on the history of the past moving reservations (for example, the history of the moving reservations of the past several months and the past several years). The moving demand of each of the plurality of candidate dates presented to the user may be predicted, and the candidate dates whose demand is expected to be below a certain level may be displayed to attract the user's attention.

In a vertically long display such as a smartphone that is used by grasping the long side with one hand, it is easy to perform flick operation, drag operation, etc. with the thumb. Therefore, as shown in FIG. 9, by arranging a plurality of candidate moving dates in the vertical direction (long side direction), the user can perform a flick operation or a drag operation to scroll the plurality of candidate dates. You can consider and specify the moving date and time while easily comparing the charges.

When the user selects any of the plurality of candidate dates, the reservation proceeds without transitioning to the screen for accepting the input operation for changing the moving fee in addition to the fixed fee. Therefore, the user can specify the desired moving date from the presented moving candidate dates with a sense of security.

FIG. 10 is a diagram showing an example of a screen in which the user sets a schedule for moving. In FIG. 10 (A), the button 1001 (“more” for displaying the fixed charge for the period after the candidate date “9/2 (Monday)”, which is the last day of the continuous fixed period displayed in FIG. "See") is displayed. When the user taps or specifies the button 1001, the screen transitions to the screen shown in FIG. 10 (B), and instead of the button 1001, the candidate date "9/2 (Monday)" is followed by the candidate date "9/3". Dates after "Tuesday" and fixed charges are associated and displayed in a continuous arrangement in the vertical direction. The user can perform a flick operation, a drag operation, or the like to scroll the display for a continuous fixed period after the candidate date "9/3 (Tuesday)". At the end of a continuous fixed period after the candidate date "9/3 (Tuesday)", a button for displaying a continuous fixed period later may be arranged as in the case of the button 1001.

In addition, regardless of the operation of designating the button 1001, a definite charge for a candidate date for a continuous fixed period may be presented to the user. For example, the terminal device 30 gives the user a definite charge for the last day of a continuous fixed period displayed in FIG. 9 by the user performing an operation of scrolling the screen in the vertical direction by a flick operation or a drag operation. Suppose you present it. It is assumed that the terminal device 30 reaches the end of the information to be displayed on the screen as a result of the user performing an operation of scrolling the screen, and cannot scroll any more. The terminal device 30 detects that the user has reached the end of the information to be displayed on the screen by performing a scroll operation, and in response to the detection, the server 20 is continuously subjected to a certain period of time later. A definitive fee for each candidate date may be presented.

As described above, the terminal device 30 responds to the first operation to the touch-sensitive device 331 (in response to the operation by the user to move the touch position of the touch-sensitive device 331), and has a plurality of candidate dates. Performs drawing processing to present a definite charge for.

That is, even if the terminal device 30 performs an operation of moving the touch position and the touch position passes through an object for displaying a definite charge for each candidate date, the user's operation is a flick operation. Alternatively, by determining that it is a drag operation, the screen is scrolled in response to a flick operation or a drag operation. On the other hand, when the terminal device 30 accepts a tap operation on an object for displaying a definite charge on each candidate date, the terminal device 30 performs a process for accepting a moving reservation on the candidate date related to the tap operation.

As described above, the terminal device 30 scrolls on the screen for presenting the definite charges for the plurality of candidate dates in response to the first operation on the pointing device (touch-sensitive device 331). The terminal device 30 processes the plurality of candidate dates as if the user has specified the candidate dates by accepting a second operation different from the first operation by the pointing device.

Therefore, for example, when the terminal device 30 is a device including the touch-sensitive device 331, the user can switch between the first operation and the second operation with the fingers of one hand to determine a plurality of candidate dates. You can perform a scroll operation to compare different charges and an operation to specify a candidate date.

Further, the terminal device 30 can present a plurality of candidate dates to the user only by a flick operation or a drag operation for scrolling the screen. Here, when the operation of designating the candidate date is accepted by the tap operation, the terminal device 30 does not accept the designation of the candidate date unless it is a tap operation. Therefore, compared to the case where the operation for switching the display of a plurality of candidate dates and the operation for specifying the candidate date by the user are both performed by tapping, the user may mistakenly specify the candidate date. Can be reduced.

That is, based on the timing at which the user performs an operation for setting the moving schedule, the dates of the first consecutive period (for example, one month) after the timing are arranged in the vertical direction (first direction). Deploy. Then, an input operation for displaying the fixed charge for each date in the second period after the first period is accepted by the button 1001, and in response to the input operation such as designating the button 1001, the first period Vertically (first direction) the fixed charges for each date, each date in the first period, each date in the second period following the first period, and the fixed charges for each date in the second period. ) Are arranged side by side.

As shown in FIGS. 9 and 10, regardless of which time of the month the user performs the operation for reservation, the dates of the first period after the timing are arranged vertically. .. Further, the length of the second period is about the same as the length of the first period, and may be, for example, one month, two weeks, or the like. Then, in response to an input operation such as designating the button 1001, the dates included in the second period are arranged vertically side by side following each date included in the first period.

FIG. 11 is a diagram showing an example of a screen for displaying a user's input status on a display. As shown in FIG. 11, for example, when the user taps or specifies the button 1101 (FIG. 11 (A)) arranged at the upper right of the screen, the image 1102 showing the input status is displayed before the designation. For example, it may be made to appear by sliding from right to left (in the direction of the arrow) so as to superimpose at least a part of the region of the image 1103 (FIG. 11 (B) → (C) → (D)). By allowing the user to display the image 1102 showing the input status at an arbitrary timing, the user can return to the input stage where the input has already been completed and correct the input content at any time.

For example, as shown in the image 1102 showing the input status in FIG. 11D, the terminal device 30 distinguishes between the stage where the user's input is completed and the stage where the user's input is not completed at each stage. ..

In the illustrated example, the terminal device 30 highlights the checkmark icon and displays the "correct" button at the stage where the user's input is completed. In response to the input operation of the user who specifies the "correction" button, the terminal device 30 displays a screen for accepting correction of the input content from the user for the stage.

Further, in the illustrated example, the terminal device 30 displays a "resume" button at a stage where the user is inputting but has not completed the input. In addition, the "not set" button is displayed for the stage where the user's input up to the previous stage has not been completed. Even if the terminal device 30 detects an input operation to the "unset" button, it may not accept the input at that stage. As a result, the user can be prompted to input each preset step in order.

Further, when the user specifies the button 1104, the image 1102 (FIG. 11 (D)) may be slid to return to the screen of FIG. 11 (A) (the image 1103 is displayed). The user does not have to press the "Back" button of the browser or the like many times to return to the input stage where the input has already been completed, and the input content can be easily corrected with a small number of operations. Can be done.

As described above, the terminal device 30 is a layer on which the image 1103 is displayed to the user by superimposing and displaying the image 1102 showing the input status on the screen on which the image 1103 is displayed while sliding. , The layer of the image 1102 showing the input status can be recognized. Further, the position of the button 1101 for displaying the image 1102 showing the input status and the position of the button 1104 for returning to the screen for inputting at each stage from the state where the image 1102 showing the input status is displayed. Are almost the same. As a result, the user can display or delete the image 1102 showing the input status from the screen by performing an input operation near the position of the button 1101 or the button 1104 on the screen.

FIG. 12 is a diagram showing an example of a screen for notifying the user to confirm. As described with reference to FIG. 11, the user may modify the already entered contents at any time, but the user performs an operation of changing the address of the moving destination after the user specifies one of a plurality of candidate dates. If you do, the charge will be changed based on the changed address. Therefore, by notifying the user to confirm the input contents and the charge, it is possible to encourage the user not to overlook the charge change.

<Display examples of other screens>
In the example of FIG. 11, an example is described in which either the screen for inputting each stage or the image 1102 showing the input status is displayed on the screen of the terminal device 30.

In addition to this, a screen for inputting each stage and an image 1102 showing the input status may be displayed on one screen. As a result, the user can input each stage while confirming to what stage the input has been completed.

<Modification example>
In the above description of the embodiment, as shown in FIGS. 8 and 11, the server 20 has an item "address setting", an item "baggage setting (type and number)", and an item "baggage setting (detailed registration)". , And the item "Luggage setting (pick-up baggage)" etc. were explained as accepting input from the user.

The server 20 displays a screen for accepting baggage specifications from the user, such as the item "baggage setting (type and number)", the item "baggage setting (detailed registration)", and the item "baggage setting (pick-up baggage)". In advance, a predetermined value may be set for a predetermined item without accepting an operation from the user so that the user can edit the item. For example, the server 20 estimates the amount of luggage of the user based on the information of the moving source that received the input in the item "setting of address", the information of the user's gender, age, number of residents, and the like. May be good. In other words, the information of the moving source that received the input in these items "Address setting" and the information such as the user's gender, age, number of residents, etc. can be used to estimate the amount of the user's luggage. This is an example of information that can be created. The server 20 may set a predetermined value in advance for the information about the baggage according to the estimated amount of the baggage before accepting the designation from the user.

Further, the server 20 sets a table of values to be input in advance for the item "baggage setting (type and number)" and the like in response to the user's input result of information that can be used to estimate the amount of the user's baggage. May be held as.

As a result, the user's input operation related to the moving work can be made even easier.

<Explanation of effect>
As described above, in the reservation system 1 according to the present embodiment, information on the user's move is acquired, and based on the information, a definite fee is specified and presented to the user for a plurality of candidate move dates. .. The user completes the reservation by designating a desired moving date based on the plurality of candidate dates presented and the deterministic charges on those candidate dates. This makes it easier for the user to compare and make reservations for the deterministic amounts shown on each date.

Although the preferred embodiments of the present disclosure have been described above, the present disclosure is not limited to such specific embodiments, and the present disclosure includes the inventions described in the claims and the equivalent scope thereof. Is done. Further, the configurations of the devices described in the above-described embodiments and modifications can be appropriately combined as long as there is no technical contradiction.

1 Reservation system, 10, 30 terminal devices, 20 servers, 80 networks

Claims (14)

A program for causing a computer to make a reservation for a user's move, wherein the computer includes a processor and a memory, and the program causes the processor to make a reservation.
The first step to get information about a user's move,
Based on the acquired information, a definite fee is specified for each of the plurality of candidate dates that are candidates for the schedule for the user to move, and the specified definite fee is set for each of the plurality of candidate dates. The second step of presenting to the user and
A program that causes the user to execute a third step of completing a reservation for moving on a designated candidate date by accepting an operation for designating any of the plurality of candidate dates. In the second step, for the plurality of candidate dates, a plurality of dates within a continuous fixed period are arranged side by side in the first direction, and the definite charges for each date are arranged in the first direction. The program according to claim 1, which is arranged in association with each date. In the second step, based on the timing at which the user performs the operation for the reservation, the dates of the first consecutive period after the timing are arranged side by side in the first direction.
We are accepting input operations to display the definitive charges for each date in the second period after the first period.
In response to the input operation, the dates of the first period, the definite charges for each date of the first period, and the dates of the second period following the first period. The program according to claim 2, wherein the deterministic charges for each date of the second period are arranged side by side in the first direction. In the second step, regardless of which time of the month the user performs the operation for the reservation, each date of the first period after the timing is set to the first date. Arrange in the direction,
The length of the second period is about the same as the length of the first period.
The program according to claim 3, wherein in response to the input operation, each date included in the first period is arranged side by side in the first direction following each date included in the first period. .. In the second step, the fixed charges for each date of the plurality of candidate dates, the first time zone of each date of the plurality of candidate dates, and the second following the first time zone. The program according to claim 1, wherein the fixed charge for the time zone is displayed on one screen. In response to the user's operation of designating any of the plurality of candidate dates, without accepting an input operation for varying the moving charge in addition to the definite charge presented in the second step. The program according to claim 1, which advances the reservation. In the first step, in response to the input operation of the user, as information regarding the moving of the user, the moving time required to move from the address of the moving source to the address of the moving destination in the moving, and at each address. Get information to estimate the work time required to move
In the second step, when the input operation of the user in the first step is not completed, the definite fee for the plurality of candidate dates is not presented to the user.
The program of claim 1, wherein the deterministic charge is specified in response to the input operation. When the user accepts an operation to change the address of the moving destination after the user specifies any of the plurality of candidate dates presented in the second step, the said is based on the changed address. The program of claim 7, further performing the steps of identifying a definitive charge and notifying the user for confirmation. The first step, in which the user inputs information for estimating travel time and working time as the information regarding the user's move.
The user makes a reservation for the move through a second step in which the user inputs which of the definite charges for the plurality of candidate dates specified based on the information entered in the first step. We accept from
The program further
The program according to claim 1, wherein the user executes a fourth step of displaying an input status of each of the first step and the second step on a display. The computer is configured to manage the resources of transport vehicles and workers carrying moving luggage.
In the second step, based on the information regarding the move, the user is presented to the effect that the reservation cannot be made when at least one of the resources of the transportation vehicle or the worker for transportation cannot be secured on the plurality of candidate dates. The program according to claim 1. In the fourth step, the input status of each step is displayed so as to be superimposed on at least a part of the display screen in the first step or the second step according to the operation from the user. The program according to claim 9. A method performed by a computer for making a user's move reservation, said computer comprising a processor and memory.
In the method, the processor
The first step to get information about a user's move,
Based on the acquired information, a definite fee is specified for each of the plurality of candidate dates that are candidates for the schedule for the user to move, and the specified definite fee is set for each of the plurality of candidate dates. The second step of presenting to the user and
A method comprising performing a third step of completing a reservation for a move on a designated candidate date by accepting an operation by which the user specifies any of the plurality of candidate dates. An information processing device equipped with a processor and a memory for making a reservation for a user's move.
The processor
Get information about the user's move,
Based on the acquired information, a definite fee is specified for each of the plurality of candidate dates that are candidates for the schedule for the user to move, and the specified definite fee is set for each of the plurality of candidate dates. To the user
An information processing device configured to complete a reservation for moving on a designated candidate date by the user accepting an operation for designating any of the plurality of candidate dates. In a system including a processor, a memory, a server device for making a reservation for a user's move, a user-side terminal device for applying for a move reservation, and a trader-side terminal device for inputting resource management information. It ’s a server device,
Information on the user's move is acquired from the user-side terminal device, and the information is obtained.
Obtain resource management information from the vendor-side terminal device and
Based on the acquired information on moving and resource management information, a definite fee is specified for each of a plurality of candidate dates that are candidates for the schedule for the user to move, and the specified definite fee is determined. Each of the plurality of candidate dates is presented to the user-side terminal device, and the information is presented to the user-side terminal device.
A server device configured to complete a reservation for moving on a designated candidate date by accepting an operation for designating any of the plurality of candidate dates from the user-side terminal device.

Images