JP2021051343A - Baggage transportation system, baggage transportation method, and baggage transportation program - Google Patents

Abstract

To provide a baggage transportation system, a baggage transportation method, and a baggage transportation program capable of efficiently transporting a user's baggage.SOLUTION: A baggage transportation system 20 is a system that realizes a service of transporting a baggage 4 of a user 1, the system being provided with a storage unit 21 for storing information about the service, a provision unit 22 for providing a user terminal 10 with a web application page for applying for the transportation of the baggage 4 using the information stored in the storage unit 21, a reception unit 23 for accepting application information 21B for carrying the baggage 4 from the user terminal 10, a decision unit 24 for determining the same-day delivery milk run route for transporting the baggage 4, in conjunction with an amount of substance of application information 21B received by the reception unit 23, when a predetermined limit time comes, and an output unit 25 for outputting the milk run route determined by the determination unit 24.SELECTED DRAWING: Figure 6

Description

The present invention relates to a baggage transport system for transporting a user's baggage, a baggage transport method, and a baggage transport program.

In recent years, the number of foreign tourists visiting Japan has increased rapidly. In order to support such empty-handed tourism of foreign tourists, a service of delivering baggage to accommodation facilities and airports by online procedures is known (see Non-Patent Document 1).

"What is LUGGAGE-FREE TRAVEL?", Searched on July 27, 2019, Internet <URL: https://www.luggage-free-travel.com/jp/about.html>

However, in the service described in Non-Patent Document 1, since there is a one-to-one relationship between the user and the accommodation facility, it is difficult to improve the efficiency of the transportation business. In addition, although the labor on the user side is reduced, the labor on the accommodation facility side increases, so the current situation is that it is rarely used.

An object of the present invention is to provide a baggage transportation system, a baggage transportation method, and a baggage transportation program capable of efficiently transporting a user's baggage.

In order to achieve the above object, the baggage transportation system according to one aspect of the present invention is a system that realizes a service for transporting a user's baggage, and is a storage unit that stores information about the service and a storage unit that stores information about the service. A providing unit that provides a web application page for applying for baggage transportation to a user terminal using the stored information, a receiving unit that receives application information for baggage transportation from the user terminal, and a reception unit. When the predetermined deadline arrives, the decision unit that determines the same-day delivery milk run route for transporting the baggage and the milk run route determined by the determination unit are linked to the quantity of the application information received by the reception unit. It is provided with an output unit for output.

Further, the baggage transportation method according to one aspect of the present invention is a method for realizing a service for transporting a user's baggage, which is stored in a storage step in which a computer stores information about the service and a storage step in which the computer stores information about the service. A provision step of providing the user terminal with a web application page for applying for the baggage transportation using the above-mentioned information, a reception step of receiving the baggage transportation application information from the user terminal, and a predetermined step. When the deadline is reached, the decision step for determining the same-day delivery milk run route for transporting the baggage and the milk run route determined in the determination step are output in conjunction with the quantity of the application information received in the acceptance step. Perform output steps and.

Further, the baggage transportation program according to one aspect of the present invention is a program for operating a computer as the baggage transportation system described above.

According to the present invention, it is possible to provide a baggage transportation system, a baggage transportation method, and a baggage transportation program capable of efficiently transporting a user's baggage.

It is a figure which shows the outline of the baggage carrying system in embodiment of this invention. It is explanatory drawing of the deposit tag in embodiment of this invention. It is explanatory drawing of the process flow in embodiment of this invention. It is explanatory drawing of the legal logic in embodiment of this invention. It is a figure which shows the milk run route in an Example. It is a functional block diagram which shows the structure of the baggage carrying system in an Example. It is a figure which shows the departure / arrival place information in an Example. It is a figure which shows the application information in an Example. It is a figure which shows the hotel information in an Example. It is a sequence diagram which shows the operation of the baggage carrying system in an Example. It is a flowchart which shows the operation of the determination part in an Example. It is a hardware block diagram of the baggage transportation system in an Example.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the description of the drawings, the same parts are designated by the same reference numerals and the description thereof will be omitted.

(Overview)
FIG. 1 is a diagram showing an outline of a baggage transportation system according to an embodiment of the present invention. This baggage transportation system is a system that realizes a service of transporting the baggage 4 of the user 1. Specifically, the driver (delivery person) of the transportation company 2 goes around the hotel 3 in the specific area by a private car, collects the baggage 4 of the guest (user 1), and delivers it to the station on the same day. We aim to streamline the milk run route, which is the delivery route, and realize same-day delivery from the hotel.

For example, as shown in FIG. 1, the user 1 applies for same-day delivery of the baggage 4 from the web application page using the user terminal 10 such as a smartphone. Normally, by inputting the information to be written on the invoice on the web application page and completing the payment, the information almost similar to the collection request can be shared among the user 1, the transportation company 2, and the hotel 3.

After that, the user 1 goes to the front desk of the hotel 3 to check in the baggage 4. Write your name and contact information on a simple check-in card 5, attach the check-in card 5 to the baggage 4, deposit the baggage 4 at the front desk, and receive a copy. In exchange for this copy, baggage 4 can be picked up on the day at the empty-handed tourist counter at the station.

Currently, same-day delivery is realized only for arrival at the hotel (outward route), and same-day delivery for departure from the hotel (return route) is not realized. If same-day delivery from the hotel (return trip) is realized, not only will it be possible to move empty-handed before check-in, but it will also be possible to move empty-handed after check-out.

(Deposit card)
FIG. 2 is an explanatory diagram of a deposit tag 5 according to an embodiment of the present invention. As shown in FIG. 2, the check-in tag 5 is a mark (tag) for checking the baggage 4. The deposit tag 5 has a space for entering a name and contact information, and has a structure in which the deposit tag 5 itself and the copy 5b can be separated.

It is desirable that the deposit tag 5 is created by the shipping company 2 and provided to the hotel 3. Print the QR code 5a (registered trademark) or barcode on the deposit card 5 and embed the URL for accessing the web application page. If a dedicated QR code 5a is printed for each hotel 3, different information can be provided to the user terminal 10 for each hotel 3. On the web application page, you will be asked to enter information equivalent to an invoice, but this input is almost a selection item, and manual input is minimized. For example, if the selection item of the shipping place (origin) of the baggage 4 is provided and the hotel 3 in which the accommodation is staying is selected from the beginning, the trouble of the user 1 can be saved.

(Overall processing flow)
FIG. 3 is an explanatory diagram of a processing flow according to the embodiment of the present invention. In FIG. 3, the processing on the user 1 side is shown in the upper row, the processing on the hotel 3 side is shown in the middle row, and the processing on the transportation company 2 side is shown in the lower row.

First, the processing on the user 1 side will be described. The user 1 uses the user terminal 10 to perform "input", "payment", and "agreement" from the web application page for applying for the transportation of the baggage 4. "Input" is to input what is normally written on the invoice from the web application page. "Payment" is to settle the fee on the web application page. "Agreement" means agreeing to the terms of use (including proxy underwriting) on the web application page. User 1 fills in the name and contact information on the check-in card 5, hands the baggage 4 at the front desk of the hotel 3, and receives the copy 5b. In exchange for this copy, baggage 4 can be picked up on the day at the empty-handed tourist counter at the station.

Next, the processing on the hotel 3 side will be described. Hotel 3 shares the status of collection requests (including operation status) with the shipping company 2. There are various sharing methods, and the sharing method is not particularly limited. For example, the computer of the transportation company 2 may notify the computer of the hotel 3 of the information indicating the status of the collection request via the Internet. When the employee of the hotel 3 receives the baggage 4 from the user 1, the employee hands the copy 5b to the user 1 and stores the baggage 4. After that, when the driver of the transportation company 2 makes a regular visit, the stored baggage 4 is handed over.

Next, the processing on the transportation company 2 side will be described. When the predetermined deadline time (for example, 6 o'clock) is reached, the delivery list L is handed to the driver of the transportation company 2. The delivery list L is a list in which information necessary for delivering the baggage 4 such as the hotel name, the number of the baggage 4 and the name is described. The delivery list L may be printed on paper at the business office of the transportation company 2, or may be displayed as electronic data on the driver's mobile terminal. The driver regularly visits Hotel 3 for which a pickup request has been made, for example, between 11:00 and 16:00. While looking at the delivery list L, the information such as the number and name is confirmed, the baggage 4 with the check-in tag 5 attached is collected, and the baggage 4 is delivered to the station by a predetermined delivery time (for example, 17:00).

(New legal logic)
FIG. 4 is an explanatory diagram of the legal logic for realizing the service of transporting the baggage 4 of the user 1. In the past, as shown in Fig. 4 (a), the hotel 3 and the shipping company 2 had a contract for an agency, but in that case, miscellaneous tasks such as cash settlement, confirmation of invoice information, and measurement are required. There was a problem that it occurred and caused a burden on the hotel 3 side. If it is free of charge, these miscellaneous tasks will not be necessary, but even though it is free of charge, it will be necessary to conclude a contract with an agency, and there is little basis for the corporate seal.

In the present embodiment, as shown in FIG. 4B, the transportation company 2 goes to collect the baggage 4 on behalf of the user 1 (guest). That is, an accommodation agreement is concluded between the hotel 3 and the user 1 (guest), and the checked baggage (consignment) is specified in the accommodation agreement. Even if there is no such specification, the business operator of a hotel or the like clearly states the relationship of responsibility in the Civil Code or the Commercial Code in the form of a commercial consignment. There were overlapping elements in terms of keeping luggage. Therefore, in the present embodiment, the "consent" of the user 1 is obtained for the transportation company 2 to collect the baggage 4 on behalf of the user 1 (guest). As a result, the transportation company 2 collects the contract of carriage, and the hotel 3 completes the service of accepting the baggage 4 from the user 1 (guest) and handing it over to the transportation company 2 even if it is not an agency. be able to.

(effect)
As described above, according to the baggage transportation system according to the embodiment of the present invention, the baggage 4 issued on the entire milk run route can be collectively managed by the transportation company 2 side, so that the baggage 4 of the user 1 can be managed. It becomes possible to carry it efficiently. Another characteristic is that such a service can be realized under the initiative of the transportation company 2. That is, if the personal baggage 4 is placed in a place convenient for the transportation company 2, a dedicated flight (milk run dedicated vehicle) is prepared and the baggage 4 is collected. If you compare a milk run car to a bus, Hotel 3 is a stop and Baggage 4 is a passenger. Deliver baggage 4 (passengers) to a fixed location, like regular bus services. Passing through Hotel 3 (a stop where no one gets on or off), where baggage 4 is not given or received, not only improves efficiency but also has an environmentally friendly effect.

The scope of application of the baggage transportation system according to the embodiment of the present invention is not limited to short-distance baggage storage. That is, the contents applied for by the smartphone may be applied to the service using the invoice that spreads over the nationwide network in conjunction with the contract of carriage.

Further, the departure / arrival place according to the embodiment of the present invention is not limited to accommodation facilities and transportation facilities, and various bases can be adopted as departure / arrival points. For example, a user 1 who plays at a tourist spot and returns in the evening may receive baggage 4 at a station. Further, the user 1 who shopped at the duty-free shop may deliver the baggage 4 at the cruise terminal by the time the cruise ship departs. It is possible to improve convenience by combining various situations.

<< Example >>
Hereinafter, a more specific description will be given with reference to examples. It goes without saying that this embodiment is exemplified for facilitating the understanding of the present invention and is not limited to this content.

(Example of milk run route)
FIG. 5 is a diagram showing a milk run route in the embodiment. Here, an example is shown in which the goods are collected at hotels A to J and delivered to XX station on the same day. Hotels A to J are hotels 3 around XX station. The driver of the transportation company 2 visits the hotel A->B->C->D->E->F->G->H->I-> J in the order of a milk run car, and finally delivers the baggage 4 to XX station.

(Configuration example)
FIG. 6 is a functional block diagram showing the configuration of the baggage transportation system 20 in the embodiment. This baggage transportation system is a system realized by a computer under the control of the transportation company 2, and is functionally a storage unit 21, a providing unit 22, a receiving unit 23, a determining unit 24, and an output unit. 25 and a communication unit 26 are provided. The storage unit 21 is a storage device that stores information related to a service for transporting the baggage 4 of the user 1, such as departure / arrival information 21A, application information 21B, hotel information 21C, and contract of carriage information 21D. The providing unit 22 provides the user terminal 10 with a web application page for applying for the transportation of the baggage 4 by using the information stored in the storage unit 21. The reception unit 23 receives the application information 21B for carrying the baggage 4 from the user terminal 10. The providing unit 22 and the receiving unit 23 are functional units realized by the Web server. When the predetermined deadline arrives, the determination unit 24 determines the same-day delivery milk run route (delivery route) for transporting the baggage 4 in conjunction with the quantity of the application information 21B received by the reception unit 23. The output unit 25 outputs the milk run route determined by the determination unit 24. The output here includes both printing and display. The communication unit 26 transmits and receives various information to and from the external system. Of course, it also has other functional units (for example, an input unit for inputting information).

As described above, the baggage transportation system 20 in the embodiment is mainly realized by a computer under the control of the transportation company 2, but may include other systems. For example, the computer on the hotel 3 side, the user terminal 10, the deposit tag 5, the delivery list L, and the like can be considered as a part of the baggage transportation system 20.

(Examples of various information)
FIG. 7 is a diagram showing departure / arrival information 21A in the embodiment. As shown in FIG. 7, the departure / arrival information 21A is information regarding the departure / arrival point of the baggage 4, and may be associated with the information embedded in the QR code 5a. Here, for the sake of simplicity, the information is embedded in the QR code 5a and is a serial number such as "0001", "0002", "0003", and the like. The departure point is Hotels A to J, and the landing point is XX station. For example, by embedding "0001" in the QR code 5a of the deposit card 5 dedicated to hotel A, it is possible to provide a web application page in which hotel A is selected as the departure point and XX station is selected as the landing point. .. The departure point may be an accommodation facility other than Hotel 3 (inn, etc.), and the landing location may be a transportation facility (airport, etc.) other than XX station.

FIG. 8 is a diagram showing application information 21B in the embodiment. As shown in FIG. 8, the application information 21B is application information for the carriage of the baggage 4, and normally includes various information to be described on the invoice. Here, for each of the hotels A to J included in the milk run route, the information on the number of baggage 4 checked in the hotel 3 and the information on the name of the user 1 who checked the baggage 4 are associated with each other. .. Although not shown, the application information 21B contains information that the terms of use are agreed (for example, the user 1 agrees that the shipping company 2 collects the baggage 4 on behalf of the user 1). Information to that effect) may be included. Of course, the application information 21B may be generated only when "agreement" is obtained.

FIG. 9 is a diagram showing hotel information 21C in the embodiment. As shown in FIG. 9, the hotel information 21C is information about the hotel 3. Here, information indicating whether or not there is an agency contract is associated with each of the hotels A to J included in the milk run route. Needless to say, information such as the address and telephone number of the hotel 3 may be associated with it.

(Operation example)
FIG. 10 is a sequence diagram showing the operation of the baggage transportation system 20 in the embodiment. Hereinafter, the configuration of the baggage transportation system 20 will be described together with its operation with reference to FIG.

First, it is assumed that various information is stored in the baggage transportation system 20 and the deposit tag 5 created by the transportation company 2 is provided to the hotel 3 (steps S1 → S2). When the user 1 reads the QR code 5a printed on the deposit card 5 from the user terminal 10, a web application page corresponding to the QR code 5a is requested, and the web application page is provided to the user terminal 10. (Step S3 → S4 → S5 → S6). As a result, when the user 1 inputs, setstles, and agrees on the web application page, the application information 21B is transmitted from the user terminal 10 to the transportation company 2 (collection request), and the user 1, the transportation company 2, and the hotel 3 are sent. The status of the pickup request is shared between the two (steps S7 → S8 → S9). After that, when the predetermined deadline arrives, the same-day delivery milk run route for transporting the baggage 4 is determined in conjunction with the quantity of the application information 21B, and the milk run route is output and provided to the driver of the transportation company 2 ( Step S10 → S11 → S12).

FIG. 11 is a flowchart showing the operation of the determination unit 24 in the embodiment. Hereinafter, a specific example of steps S10 to S12 of FIG. 10 will be described with reference to FIG.

First, when the predetermined deadline time is reached, the determination unit 24 refers to the application information 21B stored in the storage unit 21 and sequentially selects the hotels A to J included in the application information 21B (steps S21 → S22 → ...・ ・ → S26 → S22 → ...). For example, if the number of baggage 4 checked in the hotel 3 is 0 (step S23: YES) and the hotel 3 is not a “must-go hotel” (step S24: NO), the hotel 3 is excluded from the collection target. It may be done (step S25). In this embodiment, the number of baggage 4 checked in the hotel 3C and the hotel 3F is 0 (see FIG. 8), but the hotel 3F has an agency contract (see FIG. 9). Therefore, it is possible to exclude only the hotel 3C from the collection target, assuming that the hotel 3F is a “hotel that must be visited” (step S25). As a result, the number (quantity) of baggage 4 checked in the hotels A, B, D to J that were not excluded is totaled, and the number of flights is increased depending on the total quantity (steps S27 → S28). If the number of flights is 1, we will visit Hotel A → B → D → E → F → G → H → I → J in the order of one milk run car, and finally deliver baggage 4 to 〇〇 station. (Step S29).

As described above, according to the baggage transportation system 20, the transportation company 2 can optimize the delivery route. The transportation company 2 can freely decide whether to go or not to pick up the cargo depending on not only the amount of cargo but also the place of departure and arrival and the time zone.

(Hardware configuration example)
FIG. 12 is a hardware configuration diagram of the baggage transportation system 20. The baggage transport system 20 may be implemented on one computer or on a plurality of computers. The baggage transportation system 20 includes, for example, a CPU (Central Processing Unit, processor) 201, a memory 202, a storage 203 (HDD: Hard Disk Drive, SSD: Solid State Drive), a communication device 204, and an input device 205. , A general-purpose computer system including an output device 206 can be used. In this computer system, each function of the baggage transportation system 20 is realized by executing a predetermined program loaded on the memory 202 by the CPU 201. Such a program can be stored in a computer-readable recording medium such as an HDD, SSD, USB (Universal Serial Bus) memory, CD (Compact Disc), or DVD (Digital Versatile Disc), or distributed via a network. You can also do it.

≪Summary≫
As described above, the baggage transportation system 20 is a system that realizes a service for transporting the baggage 4 of the user 1, and stores information about the service in a storage unit 21 and information stored in the storage unit 21. A provision unit 22 that provides the user terminal 10 with a web application page for applying for the transportation of the baggage 4 and a reception unit 23 that accepts the application information 21B for the transportation of the baggage 4 from the user terminal 10 by using the provision unit 22. At the deadline of, the decision unit 24 that determines the same-day delivery milk run route for transporting the baggage 4 in conjunction with the quantity of the application information 21B received by the reception unit 23, and the milk run route determined by the determination unit 24. It is provided with an output unit 25 for outputting. As a result, the baggage 4 issued on the entire milk run route can be collectively managed by the transportation company 2, so that the baggage 4 of the user 1 can be efficiently transported.

Specifically, the determination unit 24 may determine a milk run route for same-day delivery starting from a plurality of hotels 3 and landing at one transportation facility. This makes it possible to realize same-day delivery from the hotel.

Further, the hotel 3 may be provided with a deposit card 5 on which the QR code 5a is printed, and the web application page may be accessible by reading the QR code 5a from the user terminal 10. This not only saves the trouble of the hotel 3 side and the user 1 side, but also makes it easier for the transportation company 2 to take the initiative if the QR code 5a is set on the transportation company 2 side.

Further, the storage unit 21 may store different information for each QR code 5a in association with each other according to the setting on the transportation company 2 side. This saves the trouble of inputting the departure and arrival points on the web application page, and further saves the trouble of the user 1 side.

Further, the providing unit 22 may provide a web application page on which items to be described on the invoice can be input, and the receiving unit 23 may accept the items to be described on the invoice by an electromagnetic method. As a result, the service can be provided without a handwritten invoice. Especially for visitors to Japan, it is troublesome to write an invoice, so it can be said that it is a service with very high practical value.

Further, the application information 21B may include information that the user 1 agrees that the shipping company 2 collects the baggage 4 on behalf of the user 1. As a result, the transportation company 2 collects the contract of carriage, and the hotel 3 completes the service of accepting the baggage 4 from the user 1 (guest) and handing it over to the transportation company 2 even if it is not an agency. be able to.

It should be noted that the present invention can be realized not only as a baggage transportation system 20, but also as a baggage transportation method in which a characteristic functional unit included in the baggage transportation system 20 is a step, or a computer is made to execute those steps. It can also be realized as a baggage transportation program. Needless to say, such a program can be distributed via a recording medium such as a CD-ROM or a transmission medium such as the Internet.

<< Other Embodiments >>
As described above, embodiments of the present invention have been described, but the statements and drawings that form part of the disclosure are exemplary and should not be understood to be limiting. Various alternative embodiments, examples and operational techniques will be apparent to those skilled in the art from this disclosure. That is, embodiments of the present invention include various embodiments not described here.

1 User 2 Transportation company 3 Hotel 4 Baggage 5 Check-in tag 5a QR code 10 User terminal 20 Baggage transportation system 21 Storage unit 21A Departure / arrival information 21B Application information 21C Hotel information 21D Conditions of carriage information 22 Providing department 23 Reception department 24 Decision department 25 Output unit 26 Communication unit

In order to achieve the above object, the baggage transportation system according to one aspect of the present invention is a system that realizes a service for transporting a user's baggage, and is a storage unit that stores information about the service and a storage unit that stores information about the service. A providing unit that provides a web application page for applying for baggage transportation to a user terminal using the stored information, a receiving unit that receives application information for baggage transportation from the user terminal, and a reception unit. When the predetermined deadline arrives, based on the application information received by the reception unit , the pick-up destination for collecting the baggage corresponding to the application information is the departure destination, and the delivery destination for transporting the baggage is the landing destination on the day. It includes a determination unit that determines a milk run route for delivery, and an output unit that outputs a milk run route determined by the determination unit.

Further, the baggage transportation method according to one aspect of the present invention is a method for realizing a service for transporting a user's baggage, which is stored in a storage step in which a computer stores information related to the service and a storage step in which the storage step stores information. A provision step of providing the user terminal with a web application page for applying for the baggage transportation using the above-mentioned information, a reception step of receiving the baggage transportation application information from the user terminal, and a predetermined step. When the deadline arrives, based on the application information received in the reception step, the same-day delivery will be made with the pick-up destination that collects the baggage corresponding to the application information as the departure destination and the delivery destination that carries the baggage as the landing destination. A determination step for determining the milk run route and an output step for outputting the milk run route determined in the determination step are executed.

Claims (8)

A baggage transportation system that realizes a service for transporting user's baggage.
A storage unit that stores information about the service and
Using the information stored in the storage unit, the providing unit that provides the user terminal with a web application page for applying for the transportation of the baggage, and the providing unit.
A reception unit that receives application information for carrying the baggage from the user terminal, and
When the predetermined deadline arrives, the decision unit that determines the milk run route for same-day delivery to carry the baggage in conjunction with the quantity of application information received by the reception section, and
A baggage transportation system including an output unit that outputs a milk run route determined by the determination unit. The baggage transportation system according to claim 1, wherein the determination unit determines a milk run route for same-day delivery starting from a plurality of accommodation facilities and landing on one transportation facility. The baggage transportation system according to claim 2, wherein a check-in card on which a QR code is printed is provided to the accommodation facility, and the web application page can be accessed by reading the QR code from the user terminal. The baggage transportation system according to claim 3, wherein the storage unit stores different information in association with each QR code according to a setting on the transportation company side. The provider provides a web application page where you can enter the items to be stated on the invoice.
The baggage transportation system according to any one of claims 1 to 4, wherein the receiving unit receives items to be described in the invoice by an electromagnetic method. The baggage according to any one of claims 1 to 5, wherein the application information includes information that the shipping company has agreed to collect the baggage on behalf of the user. Transportation system. It is a baggage transportation method that realizes a service for transporting user's baggage.
The computer
A storage step for storing information about the service and
Using the information stored in the storage step, the provision step of providing the user terminal with a web application page for applying for the carriage of the baggage, and the provision step.
A reception step for receiving application information for carrying the baggage from the user terminal, and
When the predetermined deadline arrives, the decision step of determining the same-day delivery milk run route for transporting the baggage in conjunction with the quantity of the application information received in the acceptance step, and the determination step.
A baggage transport method that performs an output step that outputs the milk run route determined in the determination step. A baggage transport program for operating a computer as the baggage transport system according to any one of claims 1 to 6.

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