JP2020194257A - Karaoke settlement system - Google Patents

Abstract

To provide a karaoke settlement system that enables a user to use a karaoke store at a desired date and time without intervention of a karaoke store employee.SOLUTION: A karaoke settlement system 1 has a user terminal M and a store server device LS. The user terminal sends reservation information to the store server device, instructs a settlement server device to make first settlement based on first payment destination information and first amount information, generates an electronic key based on key information, and displays it on display means. The store server device sends the first payment destination information and the first amount information to the user terminal, establishes reservation for a room in a karaoke store when the first settlement is made, and creates the key information to send it to the user terminal. Furthermore, an electronic lock installed on a door of the reserved room is instructed to activate the electronic key, and remote control means is paired with a karaoke device installed in the reserved room.SELECTED DRAWING: Figure 1

Description

The present invention relates to a karaoke payment system.

With the issue of securing a labor force, efforts to unmanned stores and save labor are being considered in various fields. For example, convenience store companies are trying to unmanned and save labor by various methods (see Non-Patent Document 1).

Such unmanned stores and labor saving are also required in the karaoke industry. For example, in recent years, one-person karaoke specialty stores have been developed to meet the needs of users who want to enjoy karaoke singing to their heart's content (see Non-Patent Document 2).

In the case of a business format such as a conventional karaoke box, since one room is used by a plurality of users, the sales per room is large. In addition, when used by multiple people, sales can be expected from the provision of food and drink.

On the other hand, in the case of a business format such as a one-person karaoke specialty store, the number of users per room is limited to one, so the sales per room are lower than those of a business format such as a karaoke box. In addition, since one karaoke device is always required in one room, the maintenance cost of the karaoke device is high. Furthermore, users who desire karaoke alone often concentrate on karaoke singing. Therefore, sales cannot be expected by providing food and drink. Under these circumstances, it is considered desirable to realize unmanned and labor-saving especially in a single-person karaoke specialty store.

"Lawson and FamilyMart conduct demonstration experiments with unmanned sales and labor saving at convenience stores", BCN + R, Article dated April 2, 2019, BCN Co., Ltd., [Search on May 13, 1991], Internet, <URL: https //www.bcnretail.com/market/detail/20190402#112346.html ＞ "Ichikara, a store specializing in karaoke alone", Toai Co., Ltd., [Searched on May 13, 1991], Internet, <URL: https://jankara.ne.jp/ichikara/>

Here, in karaoke stores including one-person karaoke specialty stores, there are peculiar circumstances such as reception of reservations by users, management of entering and exiting rooms, payment of fees according to usage time, and the like. Therefore, it has been difficult to unmanned and save labor in karaoke stores with the conventional system.

An object of the present invention is to provide a karaoke payment system that enables a user to use a karaoke store at a desired date and time without the intervention of an employee of the karaoke store.

One invention for achieving the above object is a store server that is communicably connected to a user terminal owned by a user of a karaoke store and a karaoke device installed in the user terminal and the room of the karaoke store. A karaoke payment system including a device, and the user terminal transmits reservation information including a date, a start time of use, and an end time of use of the karaoke store to the store server device. The first is based on the transmission processing unit, the first payee information indicating the payee specified by the karaoke store, and the first amount information indicating the usage fee of the room to be reserved, which are acquired from the store server device. A first payment instruction unit that instructs the payment server device to make a payment, and a key for generating an electronic key for opening and closing an electronic lock installed on the door of a reserved room obtained from the store server device. When the store server device receives the reservation information from the user terminal, the store server device has a display control unit that generates an electronic key based on the information and displays it on the display means of the user terminal. A reservation processing unit that transmits the first payment destination information and the first amount information to the user terminal and establishes a reservation for a room in the karaoke store when the first payment is made. When the first payment is made, the electronic device is based on the key information creation unit that creates the key information and transmits it to the user terminal, and the date and use start time included in the reservation information. Instruct the electronic lock installed on the door of the reserved room to activate the key, and pair the remote control means for operating the karaoke device with the karaoke device installed in the reserved room. It is a karaoke payment system having a pairing processing unit for performing the above.
Other features of the present invention will be clarified by the description of the description and drawings described later.

According to the present invention, it is possible to use the karaoke store at a date and time desired by the user without the intervention of an employee of the karaoke store.

It is a figure which shows the outline of the karaoke payment system which concerns on 1st Embodiment. It is a figure which shows the user terminal which concerns on 1st Embodiment. It is a figure which shows the store server apparatus which concerns on 1st Embodiment. It is a flowchart which shows the process of the karaoke payment system which concerns on 1st Embodiment. It is a flowchart which shows the process of the karaoke payment system which concerns on 1st Embodiment. It is a figure which shows the store server apparatus which concerns on 2nd Embodiment. It is a figure which shows the table used for adjusting the refund amount in 2nd Embodiment. It is a flowchart which shows the process of the karaoke payment system which concerns on 2nd Embodiment.

<First Embodiment>
The karaoke payment system according to the first embodiment will be described with reference to FIGS. 1 to 4B.

== Karaoke payment system ==
As shown in FIG. 1, the karaoke payment system 1 includes a user terminal M and a store server device LS.

The user terminal M is a mobile information terminal such as a smartphone owned by the user U of the karaoke store N. Dedicated application software (hereinafter, "Karaoke application") for using the karaoke payment system 1 is installed in the user terminal M according to the present embodiment. The karaoke application can be obtained, for example, by downloading from a website provided by the payment server device PS. In the following description, an example of so-called "single karaoke" in which user U enjoys karaoke singing by himself using karaoke store N will be described.

Karaoke store N is a store for users to sing karaoke. The karaoke store N has a plurality of rooms R1 to Rn. One karaoke device (Karaoke device K1 to karaoke device Kn in the example of FIG. 1) is installed in each room. In addition, an electronic lock is attached to the door for entering and exiting each room. In the example of FIG. 1, electronic locks L1 to Ln are attached to rooms R1 to Rn.

Each karaoke device is a device for a user of the karaoke store N to sing karaoke. Each karaoke device can perform karaoke performance of a song that the user desires to sing karaoke. In addition, the user can sing karaoke by using the microphone of the karaoke device. It is desirable that the microphone is connected to a karaoke device by wire so that it cannot be taken out of the room. Further, in the present embodiment, each karaoke device activates a karaoke application, and various operations can be performed by the paired user terminal (described later). Such a user terminal is an example of "remote control means".

Each karaoke device is communicably connected to the store server device LS via the LAN of the karaoke store N.

The store server device LS is a local server installed in the karaoke store N. The store server device LS can communicate with the user terminal M or the payment server device PS via the WAN.

The payment server device PS is a computer that performs payment processing in response to an instruction from the user terminal M or the store server device LS. For the payment processing performed by the payment server device PS, a known technique related to mobile payment can be used.

== User terminal ==
The configuration of the user terminal M will be described with reference to FIG. As shown in FIG. 2, the user terminal M includes a storage means 10, a communication means 11, a display means 12, an input means 13, and a control means 14. Each configuration is connected to bus B via an interface (not shown).

[Storage means, communication means, display means, input means]
The storage means 10 is a large-capacity storage device that stores various types of data. The storage means 10 stores terminal identification information such as a dedicated ID for identifying the user terminal M, for example. The communication means 11 provides an interface for communicating with the store server device LS and the payment server device PS. The display means 12 is a display for displaying various information. The input means 13 is configured for the user U to input various instructions. In a general smartphone, the display means 12 is configured in a touch panel format and functions as an input means 13.

[Control means]
The control means 14 performs various controls on the user terminal M. The control means 14 includes a CPU and a memory (neither of which is shown). The CPU realizes various functions by executing a program stored in the memory.

In the present embodiment, when the karaoke application is started on the user terminal M, the control means 14 functions as a transmission processing unit 14a, a first payment instruction unit 14b, a display control unit 14c, and an operation unit 14d.

(Transmission processing unit)
The transmission processing unit 14a transmits reservation information including the desired date of use of the karaoke store, the start time of use, and the end time of use to the store server device.

For example, in the example of FIG. 1, it is assumed that the user U wants to use the karaoke store N from 18:00 to 20:00 on May 18, 2019.

In this case, the user U activates the karaoke application on the user terminal M, and uses the input means 13 to indicate the store name (Karaoke store N) desired to be used, the date desired to be used (May 18, 2019), and the use. Enter the start time (18:00) and the end time of use (20:00).

The transmission processing unit 14a collectively converts the input date, use start time, and user information into reservation information, and transmits the input date, use start time, and user information together with the terminal identification information of the user terminal M to the store server device LS of the karaoke store N.

(First payment instruction unit)
The first payment instruction unit 14b is based on the first payment destination information indicating the payment destination specified by the karaoke store and the first amount information indicating the usage fee of the room to be reserved, which are acquired from the store server device. Instruct the payment server device to make the first payment.

The first settlement is to make a reservation for a karaoke store (specifically, a reservation for a room installed in the karaoke store) on the date desired by the user, the start time of use, and the end time of use. It means paying a predetermined amount to. The first payment destination information indicates the payment destination when the user makes a payment to the karaoke store. The first payment destination information is, for example, the account number of the bank contracted by the karaoke store. The first amount information indicates the payment amount when using the room of the karaoke store. In a karaoke store, a predetermined amount of money is set in advance for each room, for example, "500 yen / hour". The predetermined amount may differ depending on the time and time zone. For example, during busy seasons such as Saturdays, Sundays, and days before holidays, or during times when the number of users increases, such as 17:00 to 22:00, "500 yen / hour" is set, and during other off-seasons and hours, "250 yen". Settings such as "/ time" are possible. Alternatively, a different amount may be set depending on the model of the installed karaoke device, the equipment in the room, and the like. In this case, the user can select the model of the karaoke device and the like when inputting the date and the like. Further, the first amount information and the first payment destination information can be appropriately changed by the manager of the karaoke store inputting new information via the input means 13.

For example, as described in the above example, the transmission processing unit 14a uses the date (May 18, 2019), the start time (18:00), and the end of use when the user U wants to use the karaoke store N. The time (20:00) is transmitted to the store server device LS of the karaoke store N. When the karaoke store N has a room that can be reserved, the store server device LS transmits the first payment destination information and the first amount information (details will be described later).

In this example, it is assumed that the room R1 usage fee (500 yen x 2 hours = 1000 yen) that can be reserved is transmitted together with the bank account information designated by the karaoke store N. The user U confirms the amount of money (1000 yen) displayed on the display means 12 of the user terminal M, and if he / she agrees, inputs to that effect via the input means 13.

The first payment instruction unit 14b instructs the payment server device PS to perform the first payment based on the first payment destination information and the first amount information in response to the instruction input from the user U.

The payment server device PS is a karaoke store in which the payment amount (1000 yen) indicated by the first amount information is indicated by the first payment destination information from the user U's account based on the instruction from the first payment instruction unit 14b. Performs the process of depositing to N's account. When the payment process is completed, the payment server device PS transmits a notification to the store server device LS of the karaoke store N and the user terminal M that the first payment has been completed. Note that the notification from the payment server device PS to the store server device LS shall be made based on the address information of the karaoke store N linked to the first payment destination information.

(Display control unit)
The display control unit 14c performs various display controls on the user terminal M. For example, the display control unit 14c causes the display means 12 to display an input screen for a date, a start time, and an end time for using the karaoke store, and a confirmation screen for confirming whether or not to make the first payment.

Further, the display control unit 14c according to the present embodiment generates an electronic key based on the key information acquired from the store server device, and displays it on the display means 12 of the user terminal M. The key information is information for generating an electronic key. The electronic key is a dedicated code or the like for opening and closing the electronic lock installed on the door of the reserved room. The electronic key is, for example, a one-dimensional code such as a one-time barcode or a QR code (registered trademark), or a two-dimensional code. Further, as the electronic key and the electronic lock, a known electronic lock technology (for example, Smart Hotel Key (Escubiism Technology Co., Ltd.)) may be applied.

For example, in the above example, it is assumed that the key information for generating the electronic key for opening and closing the electronic lock L1 installed on the door of the room R1 is transmitted from the store server device LS to the user terminal M. In this case, the display control unit 14c generates an electronic key based on the key information and causes the display means 12 to display it. The user U can open the electronic lock in the room R1 and enter the room R1 by bringing the electronic key displayed on the display means 12 close to the electronic lock.

The electronic key is valid only on the date and time when the user reserves the room of the karaoke store (details will be described later). On the other hand, the key information is transmitted from the store server device LS when the reservation is made. Therefore, the mobile terminal M temporarily stores the received key information in the storage means 10.

(Operation unit)
The operation unit 14d enables the operation of the paired karaoke device based on the instruction input from the input means 13 of the user terminal M. That is, the user terminal M corresponds to the remote control means.

The pairing between the karaoke device and the user terminal is performed by the store server device LS (described later).

After the karaoke device and the user terminal are paired, for example, it is assumed that the user selects a musical piece by the input means 13. The operation unit 14d transmits the music ID of the selected music to the karaoke device and causes the operation unit 14d to register the music in the reservation queue. Alternatively, it is assumed that the user has instructed to stop the karaoke performance by the input means 13. The operation unit 14d transmits a karaoke performance stop signal to the karaoke device in response to the instruction. The karaoke device cancels the karaoke performance based on the stop signal.

== Store server device ==
The configuration of the store server device LS will be described with reference to FIG. As shown in FIG. 3, the store server device LS includes a storage means 20, a communication means 21, and a control means 22. Each configuration is connected to bus B via an interface (not shown).

[Memory means, communication means]
The storage means 20 is a large-capacity storage device that stores various types of data. The communication means 21 provides an interface for communicating with the payment server device PS or the user terminal M.

[Control means]
The control means 22 performs various controls in the store server device LS. The control means 22 includes a CPU and a memory (neither of which is shown). The CPU realizes various functions by executing a program stored in the memory.

In the present embodiment, the control means 22 functions as a reservation processing unit 22a, a key information creation unit 22b, and a pairing processing unit 22c.

(Reservation processing department)
When the reservation processing unit 22a receives the reservation information from the user terminal, the reservation processing unit 22a transmits the first payment destination information and the first amount information to the user terminal. Further, the reservation processing unit 22a establishes a reservation for a room in the karaoke store when the first settlement is made.

When the reservation information is received from the user terminal, the reservation information processing unit 22a selects the room that can be used from the date included in the reservation information and the usage start time to the usage end time from among the plurality of rooms in the karaoke store. Check if there is. The reservation status of each room is stored in the storage means 20. When there is an available room, the reservation processing unit 22a stores the reservation information and the terminal identification information of the user terminal in the storage means 20. When there is no available room, the reservation processing unit 22a transmits a signal indicating a message indicating that the reservation cannot be made to the user terminal.

After that, the reservation processing unit 22a transmits the first payment destination information and the first amount information to the user terminal that has transmitted the reservation information. The reservation processing unit 22a establishes a room reservation when the first settlement is made. When the first payment is not made, the reservation processing unit 22a erases the reservation information stored in the storage means 20 and the terminal identification information of the user terminal.

For example, as described in the above example, from the user terminal M, the date (May 18, 2019), the start time (18:00), and the end of use when the user U wants to use the karaoke store N. It is assumed that the reservation information including the time (20:00) is accepted.

In this case, the reservation processing unit 22a confirms whether or not any of the rooms R1 to Rn of the karaoke store N can be used from 18:00 to 20:00 on May 18, 2019. In this example, it is assumed that room R1 is available.

The reservation processing unit 22a stores the reservation information of the room R1 (18:00 to 20:00 on May 18, 2019) in the storage means 20. In addition, the reservation processing unit 22a calculates the first amount information according to the date and time (for example, 500 yen x 2 hours = 1000 yen), and together with the first payment destination information indicating the account designated by the karaoke store N. At the same time, it is transmitted to the user terminal M. When the payment server device PS notifies that the first payment has been completed, the reservation processing unit 22a establishes the reservation for the room R1.

(Key information creation department)
When the first payment is made, the key information creation unit 22b creates the key information and transmits it to the user terminal.

The key information is generated according to the electronic lock installed on the door of the room reserved by the reservation processing unit 22a. For example, it is assumed that the room R1 is reserved by the reservation processing unit 22a as described in the above example. In this case, when the key information creation unit 22b receives the notification from the payment server device PS that the first payment has been completed, the key information creation unit 22b creates key information for generating the electronic key corresponding to the electronic lock L1 of the room R1. To do. The key information creation unit 22b transmits the key information to the user terminal M instructing the first payment.

(Pairing processing unit)
The pairing processing unit 22c instructs the electronic lock installed on the door of the reserved room to activate the electronic key based on the date and the usage start time included in the reservation information, and operates the karaoke device. Pair the remote control means for the purpose with the karaoke device installed in the reserved room.

For example, in the above example, when 18:00 on May 18, 2019 included in the reservation information arrives, the pairing processing unit 22c sends the key transmitted to the user terminal M to the electronic lock L1 in the room R1. Instruct to activate the electronic key generated by the information.

When the karaoke application is executed on the user terminal M, the display control unit 14c can display the electronic key on the display means 12. The user U can enter the room R1 by visiting the karaoke store on the reserved date and time and using the electronic key displayed on the display means 12.

Further, the pairing processing unit 22c performs pairing between the user terminal M and the karaoke device K1 installed in the reserved room R1. A known method can be used for pairing the karaoke device and the user terminal.

For example, the user U activates the karaoke application in advance when the reserved date and time approaches. When the reserved date and the start time of use arrive, the pairing processing unit 22c performs pairing between the user terminal M on which the karaoke application is executed and the karaoke device K1 installed in the room R1. By pairing the karaoke device and the user terminal, the user can input various instructions (music selection, karaoke performance instruction, etc.) to the karaoke device via the input means 13 of the user terminal. become able to.

On the other hand, when the usage end time has arrived (or when the usage end time has come before a predetermined time), the pairing processing unit 22c has the electronic key used in the mobile terminal M with respect to the electronic lock L1 in the room R1. Instruct to disable. Further, the pairing processing unit 22c cancels the pairing between the user terminal M and the karaoke device K1. After that, the user U cannot enter the room R1. In addition, the karaoke device K1 cannot be operated via the user terminal M. Further, if the karaoke performance is being performed at the time when the pairing with the mobile terminal M1 is released, the karaoke device K1 cancels the karaoke performance.

When the end time of use arrives, the reservation processing unit 22a deletes the reservation information stored in the storage means 20. In addition, the user terminal deletes the key information stored in the storage means 10. In addition, the user terminal may automatically terminate the karaoke application when the end time of use arrives.

Further, in the above example, an example in which the pairing processing unit 22c performs pairing between the user terminal and the karaoke device has been described. On the other hand, the pairing processing unit 22c may pair the remote controller device and the karaoke device.

The remote control device is a dedicated device for operating the karaoke device. One remote control device is provided in each room where the karaoke device is installed. The remote control device cannot operate the karaoke device when it is not paired with the karaoke device. On the other hand, when the date and the usage start time included in the reservation information arrive, the pairing processing unit 22c pairs the karaoke device installed in the reserved room with the remote control device installed in the room. Do. In this case, the user can input various instructions to the karaoke device via the remote control device in the room. The remote controller is placed in the charging cradle when not in use. When the user uses the remote control device, the remote control device is charged by returning the remote control device used when leaving the room to the cradle. Such a remote control device is an example of "remote control means".

== Processing in the karaoke system ==
Next, the processing in the karaoke payment system 1 according to the present embodiment will be described with reference to FIGS. 4A and 4B. 4A and 4B are flowcharts showing the processing in the karaoke payment system 1. In this example, an example in which the user U reserves the use of the karaoke store N will be described. Further, in each of the following steps, it is assumed that the karaoke application is executed on the user terminal M owned by the user U.

The transmission processing unit 14a of the user terminal M includes the date, the start time, and the end time of the use of the karaoke store N input by the user U to the store server device LS of the karaoke store N. The reservation information is transmitted (sending the reservation information. Step 10).

When the reservation processing unit 22a of the store server device LS receives the reservation information from the user terminal M, the reservation processing unit 22a stores the reservation information and the terminal identification information of the user terminal (memory of the reservation information and the terminal identification information. Step 11). .. In this example, it is assumed that the room can be reserved at the date and time desired by the user U.

The reservation processing unit 22a transmits the first payment destination information and the first amount information to the user terminal M (transmits the first payment destination information and the first amount information. Step 12).

The first payment instruction unit 14b of the user terminal M instructs the payment server device PS to make the first payment based on the first payment destination information and the first amount information acquired from the store server device LS. (Instruct the first settlement. Step 13).

The payment server device PS performs payment processing based on the instruction from the first payment instruction unit 14b. After that, the payment server device PS transmits a notification to the store server device LS that the first payment has been completed.

When receiving a notification from the payment server device PS that the first payment has been completed (in the case of Y in step 14), the reservation processing unit 22a establishes the reservation for the room (establishment of reservation, step 15). Further, the key information creation unit 22b of the store server device LS creates key information for generating an electronic key for opening and closing the electronic lock installed on the door of the reserved room, and transmits the key information to the user terminal M ( Send the key information. Step 16). If there is no notification from the payment server device PS that the first payment has been completed (in the case of N in step 14), the store server device LS does not perform the processing after step 15, and the reservation stored in step 11 is performed. The information and the terminal identification information of the user terminal are erased, and the processing by the karaoke payment system 1 is terminated.

When the date and the usage start time included in the reservation information transmitted in step 10 arrive, the pairing processing unit 22c of the store server device LS activates the electronic key indicated by the key information created in step 16. Instruct the electronic lock installed on the door of the reserved room. Further, the pairing processing unit 22c performs pairing between the user terminal M on which the karaoke application is executed and the karaoke device installed in the reserved room (instructing the activation of the electronic key and the user). Pairing the terminal with the karaoke device. Step 17).

Further, the user U visits the karaoke store N at the reserved date and time, and instructs the user terminal M to display the electronic key. The display control unit 14c of the user terminal M generates an electronic key based on the key information transmitted in step 16 and displays it on the display means 12 of the user terminal M (display of the electronic key. Step 18). User U can enter the reserved room using the displayed electronic key.

After that, the user U operates the input means 13 of the user terminal M to input various instructions such as music selection. The operation unit 14d operates the paired karaoke device based on the instruction input from the input means 13 (operation of the karaoke device, step 19).

When the end time of use included in the reservation information arrives, the pairing processing unit 22c attaches the electronic lock installed on the door of the room reserved to invalidate the electronic key indicated by the key information created in step 16. Instruct. Further, the pairing processing unit 22c cancels the pairing between the user terminal M and the karaoke device installed in the reserved room (instructing the invalidation of the electronic key, and the user terminal and the karaoke device). Release the pairing. Step 20).

As is clear from the above, the karaoke payment system 1 according to the present embodiment includes a user terminal M owned by the user U of the karaoke store N, and a karaoke device installed in the room of the user terminal M and the karaoke store N. It has a store server device LS, which is connected so as to be able to communicate with. The user terminal M acquires from the transmission processing unit 14a that transmits reservation information including the desired date, use start time, and use end time of the karaoke store N to the store server device LS, and the store server device LS. The payment server device PS is requested to make the first payment based on the first payment destination information indicating the payment destination specified by the karaoke store N and the first amount information indicating the usage fee of the reserved room. Based on the key information for generating the electronic key for opening and closing the electronic lock installed on the door of the reserved room, which is obtained from the first payment instruction unit 14b for instructing and the store server device LS, the electronic key is assigned. It has a display control unit 14c that is generated and displayed on the display means 12 of the user terminal M. When the store server device LS receives the reservation information from the user terminal M, the store server device LS transmits the first payment destination information and the first amount information to the user terminal M, and the first settlement is performed. In this case, the reservation processing unit 22a that reserves the room in the karaoke store N, the key information creation unit 22b that creates the key information and sends it to the user terminal M when the first payment is made, and the reservation information. Instruct the electronic lock installed on the door of the reserved room to activate the electronic key based on the date and the start time included in, and it is installed in the user terminal M and the reserved room. It has a pairing processing unit 22c for pairing with a karaoke device.

According to such a karaoke payment system 1, only when the room usage fee is paid, an electronic key that enables entry and exit to the reserved room is generated for the paying user terminal. Key information for is sent. Therefore, the karaoke store can obtain the room usage fee in advance while omitting the work of the employee. In addition, since entry / exit control to the room can be performed by using the electronic key, it is possible to omit the reception work by the employee and the work of notifying the end time for each room. That is, according to the karaoke payment system 1 according to the present embodiment, the karaoke store can be used at the date and time desired by the user without the intervention of an employee of the karaoke store.

Further, the user terminal M of the karaoke payment system 1 according to the present embodiment has an operation unit 14d that enables the operation of the paired karaoke device based on the instruction input from the input means 13 of the user terminal M. Have.

In this case, the user can operate the paired karaoke device by using the user terminal owned by the user. Further, by using such a user terminal, it is not necessary to provide a remote control device in the room. Therefore, it is possible to prevent the remote controller device from being taken away.

<Second Embodiment>
Next, the karaoke payment system according to the second embodiment will be described with reference to FIGS. 5 to 7.

Due to various circumstances, it may be difficult to use the karaoke store on the reserved date and time. In such a case, the user generally wants to cancel the reservation and refund the usage fee already paid. Therefore, in the present embodiment, a configuration for refunding the usage fee paid when the reservation is canceled will be described. Detailed description of the same configuration as that of the first embodiment will be omitted.

== User terminal ==
In the present embodiment, the transmission processing unit 14a of the user terminal M specifies the reservation cancellation information for canceling the reservation of the room corresponding to the reservation information to the store server device that has transmitted the reservation information, and the user specifies. Send a second payee information indicating the payee.

The reservation cancellation information is used to identify the reservation information stored in the storage means 20 of the store server device LS, such as the reservation date, the start time of use, the end time of use, and the terminal identification information of the user terminal that made the reservation. Includes information about. For example, the store server device LS stores the reservation information and the terminal identification information of the user terminal in the storage means 20 in association with the reservation management number, and notifies the user of the reservation management number when the reservation is made. The second payment destination information indicates the payment destination when the karaoke store makes a refund to the user. The second payment destination information is, for example, the account number of the bank with which the user has a contract. The second payment destination information is stored in the storage means 10 of the user terminal M.

For example, suppose that in the example of the first embodiment, it is desired to cancel the reservation of the room R1 of the karaoke store N. In this case, the user U activates the karaoke application and applies for cancellation of the reservation via the input means 13. Based on the application, the transmission processing unit 14a informs the store server device LS of the reservation cancellation information for canceling the reservation of the room R1 of the karaoke store N corresponding to the reservation information and the payment destination specified by the user U. Send the second payee information to show.

== Store server device ==
The configuration of the store server device LS according to the present embodiment will be described with reference to FIG. As shown in FIG. 5, in the present embodiment, the control means 22 functions as a reservation processing unit 22a, a key information creation unit 22b, a pairing processing unit 22c, and a second payment instruction unit 22d.

(Second payment instruction unit)
When the second payment instruction unit 22d receives the reservation cancellation information and the second payment destination information from the user terminal, the second payment destination information and the amount paid in the first payment are refunded. Instruct the payment server device to make a second payment based on the refund information for.

The second settlement means that the karaoke store refunds the amount paid when the room is reserved. The refund information is information indicating the amount to be refunded among the amounts paid in the first settlement. The amount to be refunded is determined in advance, for example, "the total amount paid" or "80% of the amount paid". It is assumed that the amount paid in the first settlement is stored in the storage means 20 in association with the reservation management number.

For example, suppose that the reservation cancellation information and the second payment destination information are received from the user terminal M as in the above example. In this case, the second payment instruction unit 22d instructs the payment server device PS to perform the second payment based on the second payment destination information.

The payment server device PS performs a process of depositing a preset amount of money from the account of the karaoke store N to the account of the user U indicated by the second payment destination information based on the instruction from the second payment instruction unit 22d. .. When the payment process is completed, the payment server device PS transmits a notification to the user terminal M of the user U and the store server device LS of the karaoke store N that the second payment is completed.

When the notification that the second settlement is completed is received, the reservation processing unit 22a of the store server device LS performs a process of deleting the reservation information corresponding to the reservation cancellation information from the storage means 20.

Alternatively, instead of deleting the reservation information, the pairing processing unit 22c validates the electronic key for the electronic lock of the reserved room even when the date and the usage start time included in the reservation information arrive. It may be said that the pairing with the karaoke device installed in the reserved room is not performed without instructing the conversion.

By the way, if the reservation cancellation application is made well before the reservation date (for example, two weeks before), the karaoke store will have a sufficient opportunity to acquire new users, so the risk associated with the reservation cancellation is Low. On the other hand, if an application for cancellation of a reservation is made immediately before the start time of use (for example, one hour before the start time of use), the karaoke store cannot obtain a sufficient opportunity to acquire new users, so the reservation is canceled. There is a high possibility of suffering losses associated with it.

Therefore, the second settlement instruction unit 22d may adjust the refund amount indicated by the refund amount information based on the date and time when the reservation information and the reservation cancellation information are received.

As a specific example, the storage means 20 stores in advance a table that defines the relationship between the date and time when the reservation cancellation application was made and the refund rate (see FIG. 6). According to the table of FIG. 6, for example, if a reservation cancellation application is made 24 hours or more before the usage start time included in the reservation information, the full amount of the paid fee will be refunded (refund rate 100%).

When a reservation cancellation application is made, the second settlement instruction unit 22d compares the date and time included in the reservation information with the date and time when the reservation cancellation application is made, and applies the result to the table.

For example, the amount paid by the user U is 1000 yen, the date and time included in the reservation information is May 18th 18: 00-20: 00, and the date and time when the reservation cancellation application is made is May 17th 22nd. It is assumed that it was 0:00. In this case, the second settlement instruction unit 22d refers to the table of FIG. 6 and determines the refund amount to be 750 yen, which is 1000 yen multiplied by the refund rate of 75%.

== Processing in the karaoke system ==
Next, the processing in the karaoke payment system 1 according to the present embodiment will be described with reference to FIG. 7. FIG. 7 is a flowchart showing processing in the karaoke payment system 1. Here, an example will be described in which a user U who wishes to use the karaoke store N cancels the reservation made by the process described in the first embodiment.

Based on the reservation cancellation instruction input from the user U, the transmission processing unit 14a of the user terminal M makes a reservation to the store server device N that has transmitted the reservation information to cancel the reservation of the room corresponding to the reservation information. The cancellation information and the second payee information indicating the payee designated by the user U are transmitted (sending the reservation cancellation information and the second payee information. Step 30).

When the second payment instruction unit 22d of the store server device LS receives the reservation cancellation information and the second payment destination information from the user terminal M, the second payment destination information and the first payment are used for payment. Instruct the payment server device PS to make a second payment based on the refund information for refunding the received amount (instruct the second payment, step 31).

The payment server device PS performs payment processing based on the instruction from the second payment instruction unit 22d. After that, the payment server device PS transmits a notification to the store server device LS that the second payment has been completed.

When the payment server device PS notifies that the second payment has been completed, the reservation processing unit 22a of the store server device LS deletes the reservation information of the user U stored in the storage means 20. Cancel the reservation (cancellation of reservation. Step 32).

As described above, in the karaoke payment system 1 according to the present embodiment, the transmission processing unit 14a sends the reservation cancellation information to the store server device LS that has transmitted the reservation information to cancel the reservation of the room corresponding to the reservation information. And a second payee information indicating the payee specified by the user is transmitted. Further, when the store server device LS receives the reservation cancellation information and the second payment destination information from the user terminal M, the store server device LS refunds the second payment destination information and the amount paid in the first payment. It has a second payment instruction unit 22d that instructs the payment server device PS to perform the second payment based on the refund information for the payment.

According to such a karaoke payment system 1, even if a reservation is made for the use of a karaoke store, the user can receive a refund of the usage fee paid when the reservation is canceled. ..

In addition, the second settlement instruction unit 22d can adjust the refund amount indicated by the refund amount information based on the date and time when the reservation information and the reservation cancellation information are received.

According to such a karaoke payment system 1, the refund amount can be adjusted according to the date and time when the reservation is canceled. Therefore, it is possible to reduce the risk borne by the karaoke store while refunding the usage fee once paid to the user.

<Others>
Further, in the above embodiment, an example in which the electronic key can be used by instructing the pairing processing unit 22c to activate the electronic lock installed in the room has been described. On the other hand, by including the time information in which the time when the electronic key is valid is included in the key information in advance, the display control unit 14c can display the electronic key only at the time specified in the time information. May be good.

Further, in the above embodiment, an example in which the key information is transmitted from the store server device LS at the time of making a reservation has been described. On the other hand, when the date and time when the room of the karaoke store is reserved arrives, the key information creation unit 22b of the store server device LS may create the key information and send it to the user terminal M.

Further, in the above embodiment, the display control unit 14c causes the display means 12 to display the input screens of the date, the use start time, and the use end time desired to use the karaoke store, and the transmission processing unit 14a causes the user U. Sent the date (May 18, 2019), the start time (18:00), and the end time (20:00) of the karaoke store N to the store server device LS of the karaoke store N. , Not limited to this. For example, even if the display control unit 14c causes the display means 12 to display the vacancy information acquired from the store server device LS, and the transmission processing unit 14a transmits the vacancy selection result by the user to the store server device LS. Good. In this case, the transmitted selection result corresponds to the reservation information.

The above-described embodiment is presented as an example and does not limit the scope of the invention. The above configurations can be implemented in appropriate combinations, and various omissions, replacements, and changes can be made without departing from the gist of the invention. The above-described embodiment and its modifications are included in the scope and gist of the invention, as well as in the scope of the invention described in the claims and the equivalent scope thereof.

1 Karaoke payment system 14a Transmission processing unit 14b First payment instruction unit 14c Display control unit 14d Operation unit 22a Reservation processing unit 22b Key information creation unit 22c Pairing processing unit 22d Second payment instruction unit LS Store server device M User Terminal (remote control means)
PS payment server device

Claims (4)

A karaoke payment system having a user terminal owned by a user of a karaoke store and a store server device communicatively connected to the user terminal and the karaoke device installed in the room of the karaoke store.
The user terminal is
A transmission processing unit that transmits reservation information including a desired date, use start time, and use end time of the karaoke store to the store server device.
The first payment is made based on the first payment destination information indicating the payment destination specified by the karaoke store and the first amount information indicating the usage fee of the room to be reserved, which are acquired from the store server device. The first payment instruction unit that instructs the payment server device,
Based on the key information for generating the electronic key for opening and closing the electronic lock installed on the door of the reserved room acquired from the store server device, the electronic key is generated and used as the display means of the user terminal. The display control unit to be displayed and
Have,
The store server device
When the reservation information is received from the user terminal, the first payment destination information and the first amount information are transmitted to the user terminal, and the first payment is made. The reservation processing department that establishes the reservation of the room in the karaoke store,
When the first payment is made, the key information creation unit that creates the key information and sends it to the user terminal,
A remote control means for instructing the electronic lock installed on the door of the reserved room to activate the electronic key and operating the karaoke device based on the date and the usage start time included in the reservation information. And the pairing processing unit that performs pairing with the karaoke device installed in the reserved room,
Karaoke payment system with. The remote control means is a user terminal owned by the user.
The karaoke payment system according to claim 1, further comprising an operation unit that enables operation of the paired karaoke device based on an instruction input from the input means of the user terminal. The transmission processing unit indicates to the store server device that has transmitted the reservation information the reservation cancellation information for canceling the reservation of the room corresponding to the reservation information and the payment destination designated by the user. Send payment information and
The store server device
When the reservation cancellation information and the second payment destination information are received from the user terminal, the second payment destination information and the refund information for refunding the amount paid in the first payment The karaoke payment system according to claim 1 or 2, further comprising a second payment instruction unit that instructs the payment server device to perform a second payment based on the above. The karaoke payment system according to claim 3, wherein the second payment instruction unit adjusts the refund amount indicated by the refund amount information based on the reservation information and the date and time when the reservation cancellation information is received.

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