JP2020142904A5

JP2020142904A5 -

Info

Publication number: JP2020142904A5
Application number: JP2019041605A
Authority: JP
Filing date: 2019-03-07
Publication date: 2021-03-04
Anticipated expiration: 2039-03-07

Description

上記課題を解決するために、例えば特許請求の範囲に記載の構成を採用する。
本願は、上記課題を解決する手段を複数含んでいるが、その一例を挙げるならば、エレベーター遠隔監視装置において、エレベーターの保守サービス時間についての保守契約情報を保存する契約情報保存部と、エレベーターのかご内インターホン呼釦が押されたときに、契約情報保存部に保存された契約情報を参照し、かご内インターホンと監視センタのオペレータとの通話を制御する通話制御処理部と、エレベーターを監視するエレベーター監視処理部とを備える。
そして、通話制御処理部は、契約情報保存部に保存された保守契約情報の保守サービス時間内に、かご内インターホン呼釦が押されたとき、かご内インターホンと監視センタのオペレータとの通話のための接続処理を行う。
さらに、契約情報保存部に保存された保守契約情報の保守サービス時間外に、かご内インターホン呼釦が押されたときに、エレベーター監視処理部が、当該エレベーターが通常運転できていないと判定したとき、かご内インターホンと監視センタのオペレータとの
通話のための接続処理を行う。 In order to solve the above problems, for example, the configuration described in the claims is adopted.
The present application includes a plurality of means for solving the above problems. For example, in an elevator remote monitoring device, a contract information storage unit for storing maintenance contract information regarding elevator maintenance service hours and an elevator when the car in intercom Kobotan is pressed, with reference to the contract information stored in the contract information storage unit, for monitoring the call control processing unit for controlling the call with the operator of the monitoring center-car intercom, the elevator It is equipped with an elevator monitoring and processing unit.
Then, when the call button for the intercom in the car is pressed within the maintenance service time of the maintenance contract information stored in the contract information storage unit, the call control processing unit makes a call between the intercom in the car and the operator of the monitoring center. Connection processing is performed.
Furthermore, when the intercom call button in the car is pressed outside the maintenance service hours of the maintenance contract information stored in the contract information storage unit, the elevator monitoring processing unit determines that the elevator is not operating normally. , Performs connection processing for a call between the intercom in the car and the operator of the monitoring center.

Claims

In the elevator remote monitoring device
The contract information storage department that stores maintenance contract information about elevator maintenance service hours,
When the car in intercom Kobotan of the elevator is pushed, and the contract information storage unit by referring to the stored contract information, call control processing section for controlling the call with the operator of the monitoring center-car interphone,
It is equipped with an elevator monitoring processing unit that monitors the elevator.
The call control processing unit is used to make a call between the intercom in the car and the operator of the monitoring center when the intercom call button in the car is pressed within the maintenance service time of the maintenance contract information stored in the contract information storage unit. Connect and process
When the intercom call button in the car is pressed outside the maintenance service time of the maintenance contract information stored in the contract information storage unit, the elevator monitoring processing unit determines that the elevator cannot be operated normally. When, an elevator remote monitoring device that performs connection processing for a call between the intercom in the car and the operator of the monitoring center.

Furthermore, an audio guidance storage unit storing information of the voice guidance to be output from the in-car interphone,
When the elevator monitoring processing unit determines that the elevator is not operating normally and performs connection processing for a call between the intercom in the car and the operator of the monitoring center outside the maintenance service time, the elevator monitoring processing unit performs connection processing. The elevator remote monitoring device according to claim 1, wherein the call control processing unit outputs guidance for notifying the connection to the monitoring center from the intercom in the car, and then executes the connection processing for a call.

Further, when the call control processing unit determines that the elevator monitoring processing unit can operate normally outside the maintenance service time of the maintenance contract information and there is a history of an abnormality occurring within a certain period in the past, the car when the inner intercom Kobotan is pressed, the connected to the answering machine of the monitoring center, elevator remote monitoring device according to claim 1, wherein the answering machine of the monitoring center is responsive to the in-car interphone.

Further, when the call control processing unit determines that the elevator monitoring processing unit can operate normally outside the maintenance service time of the maintenance contract information and there is no history of an abnormality occurring within a certain period in the past, the above-mentioned call control processing part, the elevator remote monitoring system according guidance informing that is outside the maintenance service time to claim 3 which is output from the in-car interphone.

Elevator and
An elevator remote monitoring device that monitors the elevator and
An elevator system including a monitoring center that monitors the elevator via the elevator remote monitoring device.
The elevator remote monitoring device is
A contract information storage unit that stores maintenance contract information about the maintenance service time of the elevator,
When the car in intercom Kobotan of the elevator is pushed, and the contract information storage unit by referring to the stored contract information, call control processing section for controlling the call with the operator of the monitoring center-car interphone,
It is equipped with an elevator monitoring processing unit that monitors the elevator.
The call control processing unit is used to make a call between the intercom in the car and the operator of the monitoring center when the intercom call button in the car is pressed within the maintenance service time of the maintenance contract information stored in the contract information storage unit. Perform connection processing and
When the intercom call button in the car is pressed outside the maintenance service time of the maintenance contract information stored in the contract information storage unit, the elevator monitoring processing unit determines that the elevator cannot be operated normally. When, an elevator system that performs connection processing for a call between the intercom in the car and the operator of the monitoring center.