JP2020119461A - Detailed check system and method for automatic machine - Google Patents

Abstract

To provide a detailed check system for an automatic machine, having improved usability.SOLUTION: A detailed check system for an automatic machine for performing detailed check of a cash of an automatic machine 10 that performs cash transaction, executes a step (S10) of acquiring a basic schedule set for detailed check for the automatic machine, steps (S11 to S13) of collecting stock information indicating a cash balance of the automatic machine, and management information for managing the automatic machine, a step (S14) of adjusting the basic schedule on the basis of the cash balance, and steps (S15 to S17) of instructing execution of detailed check to the automatic machine on the basis of the adjusted basic schedule.SELECTED DRAWING: Figure 9

Description

The present invention relates to a system and method for scrutinizing an automatic machine.

Generally, in banks and the like, a plurality of automatic machines called ATM (Automatic Teller Machine) are arranged inside and outside a store. These automatic machines are connected to a scrutiny client in the store via a line in order to carry out scrutiny by individual operation of ATM or to manage cash held.

When the in-store inspection client instructs the ATM to execute inspection or collect inspection data, the inspection server is notified of the processing result data. As a result, conventionally, cash is managed and operated in the store.

On the other hand, each automatic machine transmits the inventory information in the automatic machine to the monitoring server of the center. As a result, the center manages the inventory information of each automatic machine.

Here, in Patent Document 1, when a plurality of time zones in which scrutiny can be performed are designated, if the first designated time zone cannot be carried out, the second designated time zone is carried out, and if the second designated time zone cannot be carried out either. It will be carried out at the third designated time, so that multiple feasible times can be selected, and the schedule will be automatically assigned to the designated time.

Patent Document 2 describes a technique for performing a close examination during a time period when an ATM is operating outside the store operating hours.

JP, 2018-55234, A JP, 2011-95898, A

In the related art, by setting a plurality of scrutiny possible times or designating a time having a margin value, scrutiny is only performed within a certain range. Therefore, according to the conventional technique, when the amount of cash held by the automatic machine is large, the time required for scrutiny becomes longer than usual, which may affect the operation of the store.

The present invention has been made in view of the above problems, and an object thereof is to provide a system and method for scrutinizing an automatic machine, which can improve usability.

In order to solve the above problems, an inspection system for an automatic machine according to one aspect of the present invention is an inspection system for inspecting cash included in an automatic machine that conducts cash transactions, and a basic schedule set for inspection of an automatic machine is set. Obtaining step, collecting cash amount information indicating cash cash amount of the automatic machine and management information for managing the automatic machine, adjusting a basic schedule based on the cash amount information, and adjusted basic schedule The step of instructing the automatic machine to execute the detailed inspection based on the above.

According to the present invention, since the basic schedule of the close inspection of the automatic machine is adjusted based on the inventory information of the automatic machine, the usability can be improved.

It is a block diagram of the whole system including a close inspection system. It is a figure showing hardware and functional composition of a close inspection system. This is an example of the money amount information. It is an example of detailed examination information. It is another example of detailed examination information. It is yet another example of scrutiny information. It is an example of a detailed examination schedule. It is an example of a basic scrutiny schedule. It is a sequence diagram which shows the whole close examination. It is a flow chart which shows details of detailed examination processing. 11 is a flowchart showing the entire inspection of the automatic machine according to the second embodiment. It is a flow chart which shows the whole inspection of an automatic machine concerning a 3rd example.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings. As will be described later, the inspection system 90 for an automatic machine according to the present embodiment adjusts the inspection schedule of each automatic machine 10 based on the inventory information of each automatic machine 10, and centrally manages the start time thereof. The inspection system 90 is communicatively connected to an accounting system host (not shown).

Scrutiny can check whether the cash balance held by the automatic machine 10 is correct. The detailed examination generally operates the ATM 10 itself in the store according to a preset schedule, or instructs a detailed examination of cash counting from a detailed examination client (scrutiny management terminal) installed in the store. By doing so, the counting result is compared with the result held by the accounting system host, and it is confirmed whether there is a difference. For example, when a difference occurs because unidentifiable cash is held in the automatic machine 10, the bank employee or the like counts the unknown cash and corrects the cash amount after confirmation by the superior.

A scrutiny system (also called a scrutiny management center) 90 of this embodiment has a monitoring server 20, a scrutiny server 30, and a scrutiny client 40, and is connected to each automatic machine 10 via a communication network 60. The scrutiny system 90 uses the inventory information of the automatic machine 10 when adjusting the basic schedule (basic scrutinization schedule) of any automatic machine 10 selected by the scrutiny client 40.

The close inspection system 90 calculates the counting time required for counting cash from the money amount information of the target automatic machine 10, and based on the calculated counting time and the influence on the operation of the target automatic machine 10, schedules. It can also be adjusted.

The influence on the operation of the automatic machine 10 is, for example, the influence on the service providing time of the automatic machine 10. For example, if the detailed examination is not completed before the opening of the store, the start of the automatic cash transaction service is delayed, which affects the service quality. On the other hand, the time required for scrutiny mainly depends on the amount of cash held by the target automatic machine 10. Therefore, the close inspection system 90 adjusts the schedule in consideration of both the money amount information, which is the cash holding amount of the target automatic machine 10, and the influence on the operating time.

The close inspection system 90 can confirm with the target automatic machine 10 whether or not the close inspection can be performed, and can instruct the execution of the close inspection when the confirmation is obtained. As a result, it is possible to check the state of the automatic machine 10 and then perform a detailed inspection, and it is possible to prevent the occurrence of a situation in which, for example, the detailed inspection of the automatic machine 10 during maintenance work is started, and the usability is improved.

The scrutiny system 90 can also cause the target automatic machine 10 to display a start waiting time until the scrutiny is started after the execution of the scrutiny is instructed. When the close inspection is started, the target automatic machine 10 is in the service stop state. By notifying others to that effect before the service is stopped, usability is improved.

The close inspection system 90 can also stop the start of close inspection when a predetermined stop request is input before the start of execution of close inspection. As a result, for example, it is possible to cope with a situation where the automatic cash transaction service must be used urgently, and the usability is improved.

The scrutiny system 90 confirms with the target automatic machine 10 whether the scrutiny can be performed when the target automatic machine 10 can be scrutinized, and when the confirmation is obtained, the scrutiny is executed. You can also instruct. The time zone during which detailed examination is possible is, for example, a time zone preset as a time zone during which detailed examination can be performed. As a result, it is possible to prevent the inspection of the automatic machine from being started at a time other than the time when the inspection is possible, and the usability is improved.

According to the present embodiment, it is possible to remotely control the detailed examination schedule without affecting the detailed examination work in the store and without making the work implementer in the store aware. As a result, the automatic machine 10 can be properly operated and the usability is improved.

In this embodiment, the inventory information of all the automatic machines 10 is monitored in the detailed examination system 90, and the detailed examination schedules of all the automatic machines 10 are centrally managed. Thereby, for example, the automatic machine 10 whose adjustment of the detailed examination schedule is difficult can be found at an early stage and a countermeasure can be taken. As a result, it is possible to improve the usability while ensuring proper operation of the automatic machine.

Further, in the present embodiment, as will be described later, information that manages the validity of the cash amount of the automatic machine 10 by the inspection system 90, the actual cash amount in the automatic machine 10, and the transaction after the last inspection. Alternatively, it can be checked by combining any one of the plurality of values calculated by the staff operation.

As described above, according to the present embodiment, it is possible to realize an optimal scrutiny schedule according to the amount of cash held without affecting the scrutiny work in the store.

A first embodiment will be described with reference to FIGS. However, the present invention is not limited to the description of the embodiments below. A person skilled in the art can change the configuration without departing from the idea or spirit of the present invention.

The position, size, shape, range, quantity, etc. of each component in the drawings, etc. are described to facilitate understanding of the invention, and represent the actual position, size, shape, range, quantity, etc. Not always. Therefore, the present invention is not necessarily limited to the position, size, shape, range, quantity, etc. disclosed in the drawings and the like.

FIG. 1 shows the configuration of the entire system including the inspection system 90. An automatic machine (hereinafter referred to as ATM) 10 is installed in a facility 70 such as a branch of a financial institution, an airport, a station, and a commercial facility, and performs transactions such as withdrawal or deposit according to the operation of a customer. Although illustration is omitted, the ATM 10 may be installed outside the facility 70. A certain facility (or store; the same applies hereinafter) 70 does not have the scrutiny client 50. The other facility 70 includes a scrutiny client 50. The ATM 10 is connected to the communication network 60 via the router 61, for example, and is connected to the inspection system 90 via the communication network 60. The close inspection client 50 in the store is a close inspection management terminal operated by a business operator of the store.

The ATM 10 shown in FIG. 1 includes, for example, a control unit 10, a sensor unit 12, a housing unit 13, and a display unit 14. The control unit 11 has a function of controlling the entire operation of the ATM 10, and corresponds to the control unit 101 described later with reference to FIG. The sensor unit 12 has a function of detecting the types and quantities of banknotes and cash, and corresponds to a part of the functions of the banknote deposit/withdrawal mechanism unit 105 and the coin deposit/withdrawal mechanism unit 106 described later. The storage unit 13 has a function of storing banknotes and cash separately, and corresponds to another part of the functions of the banknote deposit/withdrawal mechanism unit 105 and the coin deposit/withdrawal mechanism unit 106.

The close inspection system 90 includes, for example, a monitoring server 20, a close inspection server 30, and a close inspection client 40, and these devices 20 to 40 are communicably connected. The monitoring server 20 as a “monitoring device” is a device that monitors management information and money amount information of each ATM 10. The monitoring server 20 can use the ATM management information 21 and the money amount information 22. The scrutiny server 30 as a “scrutiny device” is a device that controls the scrutiny of a selected ATM 10 among the ATMs 10. The close inspection server 30 can use the close inspection information 31 and the close inspection schedule 32. The close inspection client 40 in the close inspection system 90 is a close inspection management terminal operated by a system administrator or the like.

Please refer to FIG. As described above, the ATM 10 is a device that automatically executes various transactions requested by a customer (user). For example, the communication unit 102, the card/details slip mechanism unit 103, the operation unit 104, and the bill deposit/withdrawal mechanism. The unit 105, the coin depositing/dispensing mechanism unit 106, the passbook mechanism unit 107, the voice guidance unit 108, the control unit 101 for controlling these units 102 to 108, and the like are configured.

The control unit 101 includes, for example, a hardware configuration such as a CPU (Central Processing Unit) and a memory (none shown), and a software configuration such as an operating system, a computer program, and data (none shown). It controls each processing and transaction required of the ATM 10.

The communication unit 102 is a device that communicates with the monitoring server 20, the close inspection server 30, and the close inspection client 40 via the communication network 60 or the like.

The card/statement slip mechanism unit 103 has, for example, a card insertion function, a card ejection function, a function of reading or writing data on a magnetic stripe of a card or an IC chip, a function of reading an image of a card embossed portion, and the like. The card/detailed slip mechanism unit 103 has a detailed slip mechanism unit that prints the transaction contents on a detailed slip by a printing unit (not shown) and discharges it from the ATM 10.

The operation unit 104 is a device that receives operations from customers and presents information to users. The operation unit 104 has a screen display function, a key input detection function, and the like. When the user of the ATM 10 conducts a transaction, the operation unit 104 displays a transaction operation guidance screen and receives a key input such as a personal identification number operated by the user. The operation unit 104 may be configured by a touch panel or the like that also serves as an input unit and a display unit, or the input unit and the display unit may be configured as separate devices. A mobile information terminal (so-called smartphone) owned by the user may be used as at least a part of the operation unit 104.

The banknote deposit/withdrawal mechanism unit 105 and the coin deposit/withdrawal mechanism unit 106 have a cash depositing function and a dispensing function, a cash discriminating function, a cash conveying function, and a cash storing function. The banknote deposit/withdrawal mechanism unit 105 and the coin deposit/withdrawal mechanism unit 106 inspect the types and states of banknotes and coins, and store them separately for each type.

The passbook mechanism unit 107 has a function of inserting a passbook by a user, a function of ejecting a passbook, a function of reading or writing to a magnetic stripe, a function of printing to a passbook, and the like. The voice guidance unit 108 has a function of guiding the user how to operate the ATM 10 by using a screen and voice messages.

The control unit 101 controls the processing of each of the functions 102 to 108 described above.

The monitoring server 20 is a computer installed in a center of a financial institution or the like, and collects and manages money amount information from the ATM 10. The monitoring server 20 includes, for example, a control unit 201, a storage unit 202, a communication unit 203, and a user interface unit (UI unit in the figure) 204.

The monitoring server 20 is connected to the communication unit 102 of each ATM 10 and the communication unit 303 of the close inspection server 30 via the communication unit 203 and the communication network 60.

The monitoring server 20 has a function of collecting information such as inventory information from each ATM 10. The user interface unit 204 has a function of exchanging information between the system administrator or the like and the monitoring server 20. The user interface unit 204 has an information input unit for the system administrator or the like to input information to the monitoring server 20, and an information output unit (not shown) for the monitoring server 20 to provide information to the system administrator or the like. The user interface unit 204 can use a display, a keyboard, a voice recognition device, a printer, or the like. Through the user interface unit 204, the system administrator gives an instruction to execute information collection from the ATM 10 and grasps the status of information collection from the ATM 10.

The storage unit 202 stores the ATM management information 21 as “management information”, the inventory information 22 and the like. As shown in FIG. 1, the ATM management information 21 and the money amount information 22 may be provided in a storage device outside the monitoring server 20.

The ATM management information 21 is information for managing each ATM 10, and includes, for example, at least a store number that identifies the store in which the ATM 10 is installed, a machine number that identifies the ATM in the store, and information about the ATM model. Including one.

The cash amount information 22 is electronic data created by the ATM 10, and is information including various transaction information in the ATM 10 and an execution result at the time of close examination.

The control unit 201 includes a hardware configuration such as a CPU and a memory, and a software configuration such as a computer program and data, and controls each process to be realized by the monitoring server 20.

The close inspection server 30 is a computer that adjusts the close inspection schedule of the selected ATM 10 among the ATMs 10 and controls the execution of close inspection. The close inspection server 30 has a function of optimizing and managing the close inspection schedules of the ATMs 10 of all the stores based on the money amount information collected by the monitoring server 20.

The close inspection server 30 includes, for example, a control unit 301, a storage unit 302, a communication unit 303, and a user interface unit 304. The control unit 301 controls the functions to be realized as the close inspection server 30. The communication unit 303 is connected to the monitoring server 20, each ATM 10, and the inspection client 40 via the communication network 60. The user interface unit 304 has a function of exchanging information with the system administrator. The user interface unit 304 is similar to the user interface unit 204 of the monitoring server 20. A close inspection administrator such as a system administrator uses the user interface unit 304 when confirming the close inspection result, for example. The administrator uses the user interface unit 304 to confirm the collection status of the money amount information of the ATM 10 and display the confirmation status of the detailed examination result.

The storage unit 302 stores detailed examination information 31 and a detailed examination schedule 32, which will be described later. As shown in FIG. 1, the close inspection information 31 and the close inspection schedule 32 may be stored in a storage device external to the close inspection server 30.

The scrutiny client 40 in the scrutiny system 90 is a computer that registers a basic scrutiny schedule in the scrutiny server 30 and instructs the scrutiny server 30 to perform a scrutiny. The close inspection client 40 includes, for example, a control unit 401, a storage unit 402, a communication unit 403, and a user interface unit 404.

The control unit 401 controls the entire operation of the close inspection client 40. The storage unit 402 stores a computer program that realizes the function of the close inspection client 40. Such computer programs include, for example, web browsers. The communication unit 403 communicates with the scrutiny server 30 via the communication network 60. The user interface unit 404 exchanges information with a practitioner of scrutiny work in the scrutiny system 90 (for example, in a center of a financial institution).

The shop 80 having the ATM 10 is provided with another inspection client 50. The close inspection client 50 is operated by the close inspection work implementer in the store 80. Like the close inspection client 40, the close inspection client 50 includes, for example, a control unit 501, a storage unit 502, a communication unit 503, and a user interface unit 504. The functions 501 to 504 are the same as the functions 401 to 404 of the scrutiny client 40 described above, and thus the description thereof will be omitted.

FIG. 3 shows an example of the money amount information 22. The money amount information 22 is information generated inside the ATM 10 for each ATM 10, and includes, for example, a store number 221, a machine number 222, a model 223, the number of banknotes 224, and the number of coins 225. In addition to these items 221-225, as will be described later with reference to FIG. 6, for example, a rejected amount, a collected amount, etc. can be included.

The store number 221 is information for identifying the store in which the ATM 10 is arranged. The machine number 222 is information for identifying each ATM 10 in the store. Therefore, the store number 221 and the machine number 222 are identification information that identifies the ATM 10. Information other than the combination of the store number 221 and the number machine 222 may be used as long as the information can identify the ATM 10. The communication management table (not shown) can store information for communicating with the ATM 10 specified by the store number 221 and the machine number 222.

The model 223 is information indicating the type of ATM 10. The number of bills 224 is information indicating the number of bills stored for each type of bill. The number of coins 225 is information indicating the number of coins accommodated for each type of coin. The number of stored sheets is the number held in the ATM 10.

An example of the close inspection information 31 will be described with reference to FIGS. 4 to 6. FIG. 4 is the close inspection information 31A managed by the close inspection system 90, which is result data logically calculated from the previous close inspection result and the transaction contents generated since the previous close inspection. The transaction contents that have occurred since the last scrutiny include the transaction contents performed by the user of the ATM 10 and the contents operated by a manager (for example, a bank employee) arranged in the store 80.

The inspection information 31A calculated from the previous inspection result and the transaction contents after that is, for example, the cash balance 311A at the start, the replenishment amount 312A, the recovery amount 313A, and the input amount for all the ATMs 10 specified by the store number and the machine. The amount 314A and the cash balance 315A are managed.

The cash balance 311A at the start is a cash balance at the time of creating the close inspection information 31A this time, that is, a cash balance at the time of the previous close inspection execution. The replenishment amount 312A is the amount of cash replenished to the ATM 10 by a clerk or the like. The collected amount of money 313A is the amount of money collected from the ATM 10. The deposit amount 314A is the amount of cash deposited in the ATM 10 by the user.

FIG. 5 shows the inspection information 31B calculated by the accounting system host. The accounting system host logically calculates the cash balance (online balance) 311B of each ATM 10 based on the transaction contents of the user, and manages the result data.

FIG. 6 shows the detailed examination information 31C which is the detailed examination result data actually counted in the ATM 10. The detailed examination information 31C is obtained by searching the inventory information 22.

The close inspection information 31C carried out by the ATM 10 includes, for example, an ATM count amount 311C, a reject amount 312C, a recovery amount 313C, and a cash balance 314C. The ATM count amount 311C is the amount counted by the ATM 10. The rejected amount 312C is the rejected amount. The collected amount 313C is the collected amount. The cash balance 314C is the cash balance after scrutiny.

As described with reference to FIGS. 4 to 6, the close inspection system 90 can use the close inspection information 31A to 31C calculated by different methods. Therefore, by performing the consistency check based on the combination of the detailed examination information 31A to 31C, it is possible to confirm the credibility of the cash balance (inventory data) from a plurality of viewpoints.

An example of the detailed examination schedule will be described with reference to FIG. 7. FIG. 7 shows an example of a detailed examination schedule carried out in the store, and an example of a schedule for reconfirming the ATM detailed examination result at an arbitrary timing with respect to the ATM 10 arbitrarily selected in the detailed examination system 90.

The lower part of FIG. 7 shows the implementation schedule of the close inspection at each store 80A-80Z, and the upper part of FIG. 7 shows the schedule for reconfirming the close inspection result at each store by the close inspection system 90. There is. Both the confirmation schedule on the upper side of FIG. 7 and the inspection schedule in the store on the lower side of FIG. 7 can be set for each day of the week. In the drawing, the reference numeral 80 of the store is omitted, and is represented by an alphabet. That is, the store 80A is referred to as store A, the store 80B is referred to as store B, and the store 80Z is referred to as store Z.

In the example on the lower side of FIG. 7, the number located to the right of the store name indicates the ATM 10 placed in that store. The circle marked in the day of the week column indicates the scheduled execution date of scrutiny.

Three ATMs are arranged in the store 80A. Every Monday, the first ATM10 is scrutinized, every Wednesday, the second ATM10 is scrutinized, and every Friday, the third ATM10 is scrutinized. Similarly, two ATMs are arranged in the store 80B. Every Tuesday, the first ATM10 is scrutinized, and every Thursday, the second ATM10 is scrutinized. Store 80Z has one ATM and is scrutinized every Wednesday.

On the other hand, in the scrutiny system 90, every Tuesday about the first ATM10 of the store 80A, the second ATM10 of the store 80C, the first ATM10 of the store 80H, and the first ATM10 of the store 80Z. , Reconfirm the results of the detailed inspections conducted in each.

Similarly, the inspection system 90 includes the first ATM 10 of the store 80B, the second ATM 10 of the store 80D, the first ATM 10 of the store 80I, and the first ATM 10 of the store 80J every Wednesday. , The first ATM10 of the store 80K, the second ATM10 of the store 80N, the eighth ATM10 of the store 80O, and the first ATM10 of the store 80Y Check again.

The reconfirmation schedule in the scrutiny system 90 can be executed for a plurality of ATMs at an arbitrary timing with respect to an arbitrarily selected ATM 10, or can be executed systematically (for example, for all ATMs in all stores in one week). It can also be carried out).

As described with reference to FIG. 7, according to the present embodiment, it is possible to detect fraud and the like in the close inspection system 90 without affecting the ATM business on the store side.

FIG. 8 shows an example of the detailed examination schedule 32. The detailed examination schedule 32 is information indicating a detailed examination schedule in each ATM. The close inspection schedule 32 includes, for example, a store number 321, a machine 322, a close inspection start time 323, and a close inspection scheduled time 324.

The ATM 10 to be scrutinized is identified by the store number 321 and the number machine 322. The close inspection start time 323 is the close inspection start time at the target ATM 10. The scheduled close time 324 is the scheduled time at which the close inspection at the target ATM 10 ends.

The close inspection system 90 calculates the time required for close inspection (counting time) in the target ATM 10 based on the inventory information 22 about the target ATM 10, and ends the close inspection based on the calculated time and the start start time 323. The scheduled time 324 is calculated.

The close inspection system 90 can know the counting ability per unit time of the target ATM 10 from the model 223 included in the inventory information 22. Furthermore, the close inspection system 90 can calculate the time required for counting the number of banknotes and counting the number of coins from the number of banknotes 224 and the number of coins 225 included in the inventory information 22.

Then, the detailed examination system 90 obtains the scheduled detailed examination end time 324 by adding the required counting time to the detailed examination start time 323. If, for example, the scheduled close time 324 of the detailed inspection is past the business start time of the store 80, the close inspection system 90 can advance the close inspection start time so that the detailed inspection at the ATM ends before the business start time.

FIG. 9 is a sequence diagram showing the entire close inspection. The administrator of the close inspection system 90 accesses the close inspection server 30 using the close inspection client 40, and registers the basic close inspection schedule (basic schedule) in each ATM 10 (S10). For example, the administrator can register the basic schedule in the close inspection server 30 by opening a basic schedule registration screen (not shown) provided by the close inspection server 30 and setting a store number, a machine number, a close inspection start time, and the like. it can.

The close inspection server 30 requests the monitoring server 20 for tuning information at a predetermined timing based on the registered basic schedule (S11). The tuning information is information used by the detailed examination server 30 to adjust the basic schedule. The tuning information includes, for example, management information (store number, machine number, model, etc.) 21 and inventory information 22 for identifying the target ATM 10.

The monitoring server 20 collects and manages the money amount information 22 and the like from each ATM 10 regularly or irregularly. In response to the request from the close inspection server 30, the monitoring server 20 reads out the inventory information 22 and the management information 21 from the storage unit 202 (S12), and transmits the information as tuning information to the close inspection server 30 (S13).

The close inspection server 30 adjusts the basic schedule of the target ATM 10 based on the management information 21 and the inventory information 22 of the target ATM 10 (S14). In this embodiment, appropriately adjusting the execution timing of the basic schedule is called tuning.

When the timing set in the adjusted schedule arrives, the close inspection server 30 confirms whether or not the target ATM 10 can perform the close inspection (S15). Upon receiving a response from the ATM 10 that the inspection is possible (S16), the inspection server 30 instructs the target ATM 10 to execute the inspection (S17). The ATM 10 executes the close inspection in response to the instruction from the close inspection server 30 (S18), and when the close inspection is completed, reports the end of the close inspection to the close inspection server 30 (S19). The detailed examination part of the sequence shown in FIG. 9 will be described in detail with reference to FIG.

FIG. 10 is a flowchart showing details of the close inspection process. The close inspection server 30 determines whether there is a basic schedule to be executed (S101). If there is no basic schedule to be executed (S101: NO), this process ends.

When there is a basic schedule to be executed (S101: YES), the scrutiny server 30 selects one or more from the basic schedule to be executed, and acquires tuning information regarding the selected ATM from the monitoring server 20. (S102). That is, the close inspection server 30 determines whether the current time is included in the execution permissible time (S103). The permissible execution time is a time zone during which the ATM 10 can perform detailed examination and is set in advance.

When the current time is within the execution permissible time (S103: YES), the close inspection server 30 confirms whether or not there is an ATM10 capable of executing close inspection among the ATMs 10 corresponding to the schedule selected in step S101 (S104). .. The close inspection server 30 extracts the ATM 10 that can perform close inspection from the basic schedule selected in step S101, for example, based on the current day of the week and the current time.

When the current time is not within the execution permissible time (S103: NO) or when there is no ATM 10 that can be scrutinized (S104: NO), the scrutiny server 30 cancels the schedule selected in step S101 and executes this process. finish.

When there is a scrutinizable ATM 10 (S104: YES), the scrutiny server 30 uses the basic schedule set in the ATM 10 as the tuning information (management information 21 and inventory information 22) acquired in step S102. It adjusts based on (S106).

The close inspection server 30 inquires of the ATM 10 whose basic schedule for close inspection is adjusted whether the close inspection can be performed and confirms (S107). Upon receiving a response from the ATM 10 that it can be executed (S108: YES), the close inspection server 30 instructs execution of close inspection according to the basic schedule adjusted in step S106 (S109).

Upon receiving the end report from the ATM 10 (S110: YES), the close inspection server 30 ends this processing.

According to the present embodiment configured as described above, the optimum inspection schedule can be set for the ATM 10, the inspection processing in the ATM 10 can be appropriately performed, and reliability and usability are improved.

When this embodiment is not adopted, the close inspection server 30 instructs the ATM 10 to execute the close inspection on a predetermined schedule. However, the amount of cash held in the ATM 10 varies depending on the location and time of the store, and thus the time required for detailed examination varies from store to store. If the close time of the close inspection becomes longer than the originally scheduled end time, it will adversely affect the ATM operation in the store such that the close inspection does not end before the start of work. In order to suppress the occurrence of adverse effects, it is possible to give a margin to the scheduled end time, but in that case, wasteful time is generated, so that detailed examination cannot be performed efficiently.

As described above, when the present embodiment is not adopted, it is difficult to create an optimal inspection schedule for each ATM that reduces the influence on the operation in the store, and the inspection schedules for the plurality of ATMs 10 deployed in the plurality of stores are further determined. Is difficult to optimize.

On the other hand, in the present embodiment, the detailed inspection system 90 adjusts the basic schedule based on the inventory information 22 and the management information 21 of the ATM 10, so that the influence on the ATM operation in the store can be suppressed. Therefore, the close inspection system 90 of the present embodiment can improve the reliability of close inspection and the convenience of ATM operation of the store.

Further, in the present embodiment, as described with reference to FIG. 7, the detailed examination schedule in each store and the schedule for reconfirming the detailed examination in each store are centrally managed, and the detailed examination schedules of a plurality of ATMs 10 are freely set. You can As a result, it is possible to efficiently and reliably carry out close inspection of the ATM 10 which is deployed in multiple stores.

A second embodiment will be described with reference to FIG. In each of the following embodiments including this embodiment, differences from the first embodiment will be mainly described. In this embodiment, a notice of the start of the detailed examination is displayed on the ATM 10 before the detailed examination by the ATM 10 is started.

FIG. 11 is a sequence diagram of the close inspection according to the present embodiment. Compared to the sequence diagram described with reference to FIG. 9, in the present embodiment, the step S16 in which the ATM 10 responds to the close inspection server 30 that the close inspection is possible, and the step S17 in which the close inspection server 30 instructs the ATM 10 to execute the close inspection. In the meantime, a step S20 of displaying a notice of close inspection on the ATM 10 is provided.

In the notice display step S20, for example, a message such as "A detailed examination will be performed around XX hours. It cannot be used during the detailed examination" is displayed on the display unit 14 of FIG. 1 (or a part of the operation unit 104 of FIG. 2).

This embodiment, which is configured in this way, also exhibits the same effects as the first embodiment. Further, in the present embodiment, the advance notice that the close inspection is performed is displayed on the ATM 10 before the start of the close inspection by the ATM 10, so that the usability is further improved.

A third embodiment will be described with reference to FIG. In this embodiment, if a stop request is issued while giving notice of the execution of the detailed inspection, the start of the detailed inspection is suspended.

FIG. 12 is a sequence diagram of close inspection according to the present embodiment. Compared to the sequence diagram described in FIG. 11, in this embodiment, after the notice of the start of the detailed examination is displayed (S20), the practitioner of the store instructs the detailed examination to be stopped by using the detailed examination client 50 in the store 80. Yes (S21).

The close inspection server 30 notifies the ATM 10 of the stop of close inspection in response to a request from the close inspection client 50 (S22). When the ATM 10 receives the notice of suspension of scrutiny from the scrutiny server 30, the ATM 10 cancels the notice display (S23).

After that, the close inspection client 50 can instruct the close inspection server 30 to execute the close inspection (S24), and the close inspection server 30 instructs the ATM 10 to execute the close inspection according to the instruction (S17).

This embodiment, which is configured in this way, also exhibits the same operational effects as the first and second embodiments. Further, in the present embodiment, since the close inspection can be stopped from the close inspection client 50 while the start of the close inspection is announced, the usability is improved. Instead of the inspection client 50 in the store, the inspection client 40 in the inspection system 90 may instruct the inspection stop. The close inspection client 50 in the store may stop the close inspection on the ATM 10 in the same store without going through the close inspection server 30, and then report to the close inspection server 30 that the close inspection is stopped.

It should be noted that the present invention is not limited to the above-described embodiments, but includes various modifications. For example, the above-described embodiments are described in detail for the purpose of explaining the present invention in an easy-to-understand manner, and are not necessarily limited to those having all the configurations described. The respective embodiments can be used in combination as appropriate.

Each of the above-described configurations, functions, processing units, processing means, and the like may be realized in hardware by designing a part or all of them with, for example, an integrated circuit.

Each constituent element of the present invention can be arbitrarily selected, and an invention having a selected configuration is also included in the present invention. Furthermore, the configurations described in the claims can be combined in addition to the combinations specified in the claims.

10: Automatic machine, 20: Monitoring server, 21: Management information, 22: Inventory information, 31: Scrutiny information, 32: Scrutiny schedule, 30: Scrutiny server, 40, 50: Scrutiny client, 60: Communication network

Claims (8)

A scrutiny system for scrutinizing cash included in an automatic machine for cash transactions,
Obtaining a basic schedule set for the inspection of the automatic machine,
Collecting cash amount information indicating cash cash amount of the automatic machine and management information for managing the automatic machine;
Adjusting the basic schedule based on the inventory information,
And a step of instructing the automatic machine to execute a detailed inspection based on the adjusted basic schedule. The step of adjusting the basic schedule based on the money amount information calculates a necessary counting time for counting cash from the money amount information, and calculates the necessary counting time and the influence on the operation of the automatic machine. Adjust the basic schedule based on
The inspection system for the automatic machine according to claim 1. The step of instructing the execution of the detailed inspection confirms to the automatic machine whether the detailed inspection can be executed, and if the confirmation is obtained, instruct the execution of the detailed inspection.
The inspection system for an automatic machine according to claim 2. Next to the step of instructing execution of the detailed inspection, the start waiting time until the start of the detailed inspection is displayed on the automatic machine,
The inspection system of the automatic machine according to claim 3. When a predetermined stop request is input before the execution of the detailed inspection is started, the start of the detailed inspection is stopped,
The inspection system for an automatic machine according to claim 4. The step of instructing the execution of the detailed examination, if it is a time zone in which the detailed examination is possible for the automatic machine, confirms with the automatic machine whether the detailed examination can be performed, and if confirmation is obtained, Instructing the execution of the scrutiny,
The inspection system for an automatic machine according to claim 2. A scrutiny system for scrutinizing cash included in an automatic machine for cash transactions,
A monitoring device that is communicably connected to the automatic machine, and monitors the money amount information indicating the cash money amount of the automatic machine and the management information that manages the automatic machine,
A scrutinizer that is communicably connected to the automatic machine and the monitoring device, acquires a basic schedule set for scrutiny of the automatic machine, and acquires the inventory information and the management information from the monitoring device. Device,
Equipped with
The inspection device is
Calculate the counting time required to count cash from the money amount information,
Adjusting the basic schedule based on the calculated counting time and the effect on the operating time of the automatic machine,
Based on the adjusted basic schedule, check whether the automatic machine can perform the scrutiny,
When it is confirmed that the automatic machine can perform the detailed inspection, the automatic machine is instructed to execute the detailed inspection,
Scrutiny system for automatic machines. A scrutinizing method for scrutinizing cash possessed by an automatic machine for conducting cash transactions by a computer,
The computer obtaining a basic schedule set for scrutiny of the automated machine;
A step in which the computer collects money amount information indicating cash money amount of the automatic machine and management information for managing the automatic machine;
The computer adjusting the basic schedule based on the money amount information;
The computer instructing the automatic machine to perform a scrutiny based on the adjusted basic schedule;
A method of scrutinizing an automatic machine that executes.

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