JP2020107032A - Quick arrangement system and terminal device - Google Patents

Abstract

To provide a technique capable of reducing a burden of a user who uses a facility such as an application procedure when using the facility efficiently.SOLUTION: A system comprises means that collects and accumulates application information that a user uses daily from a user terminal that the user has downloaded an application for use of the system and/or Web information between each Web site of each facility that the user terminal and the user use, generates application procedure information (service information) along an application form according to each facility based on the accumulated information, makes the application procedure information (service information) a two-dimensional code for example, and provides the two-dimensional code (QR code) to the user through the user terminal.SELECTED DRAWING: Figure 5

Description

The present invention relates to, for example, a quick alignment system and a terminal device having a function of simplifying a procedure for each facility.
More specifically, for example, when traveling as a parent and child, when making a request to a plurality of facilities that temporarily store children from the user terminal via the network, for example, a nursery school, hotel, inn or its agent, The present invention relates to a quick alignment system having a function of supporting input to a designated application form (use application form) from each website of each facility.

When a user uses a facility such as a nursery school, some kind of procedure for directly or indirectly applying for use is necessary. For example, when a child is to be temporarily entrusted to a childcare facility, etc., in general, the guardian (user) of the child himself/herself collects information on the use facility, use date/time, etc. on the Internet, etc. After that, select the desired facility from the facilities that meet the conditions of use, and apply the temporary deposit childcare application procedure (described in the application form and use application to the facility) to the selected facility. A method of going out or via a website of a facility is adopted.

There is a technique described in Japanese Patent Laid-Open No. 2016-143384 (Patent Document 1). In this bulletin, "We receive a request from the user for a survey/inquiry at a daycare facility (including childcare institution, company) according to the usage conditions, and respond to the users with search results that match the usage conditions. After that, whether the waiting time t from the inquiry request response to the reservation/application application exceeds the predetermined time T (t>T), and/or another user has received a survey/inquiry request for the same target facility. In this case, there is a description of "a childcare reservation system having a means for notifying the inquiring user side of refusal to accept a reservation".

JP, 2016-143384, A

However, as in the past, when the user made a reservation from the user terminal such as a smartphone to the website of the facility via the network, and actually went to the facility, the procedure for using and applying at the reception of the facility was performed. As for how to do it, it is not easy for busy users who do not have enough time to fill out a wide variety of items decided by the childcare facility and apply and apply procedures are difficult. There was a problem that became a time burden for the person.

Further, in Patent Document 1, reservations for childcare facilities and the like can be simplified, but consideration is not given to simplifying the procedure of application for use at facilities for use. Therefore, it is only necessary to efficiently check the availability of child care facilities, make reservations, and apply for child care requests.

Therefore, an object of the present invention is to provide a technology that can efficiently reduce the burden of application procedures and the like when using the facility for those who use the facility.

In order to achieve the above-mentioned subject, one of the typical quick alignment system and terminal device of the present invention is application information that a user uses daily from a user terminal that has downloaded an application using this system, and /Or Web information between the user terminal and each website of each facility used by the user is collected and accumulated, and based on the accumulated information, application procedure information (service information) according to the application form according to each facility Is generated, the application procedure information (service information) is, for example, two-dimensionally encoded, and the two-dimensional code (QR code (registered trademark)) is provided to the user via the user terminal. ..

For example, one of the quick alignment systems of the present invention is
A quick arrangement system connected to a user terminal used by a user and first and second websites corresponding to first and second facilities used by the user,
When using the application provided from the quick arrangement system using the user terminal,
An application information collecting/storing unit that collects application information about the application and stores it in a storage device,
When using the user terminal to access the first and second websites in the first and second facilities related to the quick arrangement system,
Web information collection/storage means for collecting the first and second Web information from the first and second Web sites and storing it in the storage device,
When an application request for use of the first facility or the second facility is received from the user terminal,
Service information generating means for generating service information according to the first facility or the second facility based on the application information and/or the Web information accumulated in the storage device;
Service information transmitting/presenting means for providing the service information to the user terminal,
Equipped with
It is characterized in that the service information can be used as application procedure information for an application form determined by the first or second facility.

According to the present invention, by using the application provided by this system, various information required for application to a facility used by a user can be automatically collected and accumulated. The application procedure information for the facility used by the user can be automatically generated based on the obtained information, and as a result, the burden on the application procedure by the user can be reduced.

FIG. 3 is a block diagram showing a connection relationship between the quick alignment system of the present invention and a user terminal and a website of a facility. The functional block diagram of the arithmetic unit of the quick alignment system of this invention. The block diagram which shows the structure of the memory|storage device of the quick alignment system of this invention. The flowchart explaining the processing procedure of the quick alignment system (arithmetic device) of this invention. The figure explaining a mode that service information (facility application information) is generated in a quick allocation system. The figure explaining a mode that information according to a facility is converted into a QR code and a QR code is generated based on service information (facility application information) in the quick allocation system.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In this example, the quick arrangement is a service developed by the applicant and provided to the user (registered user) on the website, and simplification of various procedures, for example, “childcare tour It is a service that shortens the troublesome procedure on the day of travel by applying in advance for the information of the child (children) who will be entrusted at the time of application. More specifically, it is a service associated with travel products planned by the company that operates this system, which simplifies the procedure for leaving a child at a nursery school while traveling, and can reduce the burden of procedure for parents (users). In addition, the user can easily find, apply for, and enter procedures for a nursery school, and get the information necessary for the nursery school on the receiving side in advance, which is a service that enables more secure and safe childcare. The present invention is a further development of the simplification of procedures such as the application for use.

FIG. 1 is a block diagram showing a connection relationship between the quick alignment system 5 of the present invention and the user terminal 1 and the Web 2 (websites 21 to 23) of the facility 3.

The quick alignment system 5 is composed of a server, is connected to the user terminal 1 on the user side and the websites 21 to 23 on the facility and agency 3 side via the network 4, and receives desired information from the user terminal and the websites 21 to 23. Of collecting and storing in the storage device 52 (DB521 to 526), and a function of generating service information to be provided to the user via the user terminal 1 based on the information collected from the user terminal 1 and the websites 21 to 23. , And has a function of transmitting and presenting the service information to the user terminal 1 as a QR code, for example. These functions will be described later.

The user terminal 1 uses, for example, fam. It is a terminal device equipped with an application for members, and when the user terminal is used, information (hereinafter referred to as application information) that is handled daily when using the application, for example, information about membership registration and login is held and sequentially It has a function to send to the quick allocation system side.

The websites 21 to 23 are facilities 31 to 33, for example, a nursery school 31, a hotel 32, an agency 33, and, although not shown, an inn, a welfare company, a babysitter, a restaurant, a rental car, an activity (user's activity). Situation), a website corresponding to a nursing home, and information exchanged between the user terminal 1 and each website 21 to 23, such as inquiry, application, confirmation, reservation completion, guidance, and exchange of other services. Each of the information (hereinafter, referred to as Web information) is retained and has a function of sequentially transmitting it to the quick alignment system side.

FIG. 2 is a functional block diagram of the arithmetic unit 53 of the quick alignment system 5 of the present invention.
The quick alignment system 5 includes a communication device 51, a storage device 52, and a calculation device 53.

The communication device 51 is a device that communicates information with the user terminal 1 and the websites 21 to 23.

The storage device 52 is a device including databases 521 to 526 (DB) that store various information such as application information and web information collected from the user terminal 1 and the websites 21 to 23.
The application information includes, for example, the child information of the user, allergy information, a usage history when using the facility, contract information, and the like, and the Web information includes, for example, facility information of the facility 3, vacant information, and the like. Details will be described later.

The arithmetic device 53 controls the operation of each device according to a program stored therein, and includes an application information collection unit 531, a Web information collection unit 532, an automatic input/update unit 533, a facility-related service information generation unit 534, and It has a service information transmission unit 535, for example, a code creation/presentation unit 5351.

The application information collection unit 531 is user information from the user terminal 1 and is used for various kinds of customer information when using the application on a daily basis, such as registration information such as child information and allergy information, schedule management, memos, and notifications. Information is collected and stored in the storage device 52 (DB). These pieces of information are collected appropriately or automatically when the application is used.

The Web information collection unit 532 is Web information from the websites 21 to 23 and is information exchanged between the user terminal 1 and the websites 21 to 23, such as inquiries, applications, confirmations, reservation completions, guidances, and other information. Each piece of information on service exchange is collected and stored in the storage device 52 (DB). These pieces of information are collected appropriately or automatically when the application is used.

In the information stored in the storage device 52 (DB), the automatic input/update unit 533 includes, for example, a predetermined item on the website side for a predetermined customer information input form or a quick allocation use application form. If applicable information is entered or changed (updated) automatically.

The service information generation unit 534 related to the facility is necessary when using service information corresponding to each facility based on the information stored in the storage device (DB), for example, a nursery school, hotel, agency, restaurant, or nursing home. Generate the application information required for the application procedure form.

The service information transmission unit 535 may be, for example, a unit that transmits service information to the user terminal. For example, a communication/presentation unit that directly communicates and presents service information to a user terminal via WiFi or the like, or a code creation/presentation unit that encodes (encodes) service information and then transmits it to the user terminal. Good. In this example, the code creation/presentation unit 5351 that encodes service information, for example, QR code, will be described.
The code creation/presentation unit 5351 encodes the application information, for example, forms a two-dimensional code, transmits it as a QR code to the user terminal, and presents it.

FIG. 3 is a block diagram showing the configuration of the storage device of the quick alignment system of the present invention.
The storage device 52 has a child information DB 521, an allergy information DB 522, a usage history DB 523, a facility information DB 524, a facility availability information DB 525, a contract information DB 526, and the like.

The child information DB 521 is information input by the user via the user terminal, for example, name of guardian, address, date of birth, name of child (child), sex, birth place, date of birth, height of child, Weight, blood type, child's development history (eg, diet, sleep, personality, etc.), child's health status (average body temperature, current illness, etc.), child's past illness (including vaccination information), etc. Information such as favorite things, names, and notes) is stored separately.

The allergy information DB 522 distinguishes and stores information input by the user via the user terminal, for example, food allergy, asthma, atopic dermatitis, and other information (prescription content such as a medication notebook).

The usage history DB stores, for example, information on each website (PMC.Fam, xx.Fam, yy.fam) of each facility used by the user.

The facility information DB stores information on each website of each facility, such as a hotel, an inn, a nursery school, a welfare company, a babysitter, a restaurant, a rental car, and an activity.

The vacancy information DB stores information on each website of each facility, for example, facilities (hotels, inns, nursery schools, etc.), airplanes, and other vacancy information.

The contract information DB stores contract information (PMC.Fam, xx.Fam, yy.fam) with each website of each facility.

FIG. 4 is a flowchart for explaining a sequence between the quick alignment system 5, the user terminal 1, and the websites 21 to 23 of the facility 3 and a processing procedure of the quick alignment system 5 (arithmetic device 53).

The operation based on the sequence and flowchart of FIG. 4 is as follows.
First, when the user (user) uses the quick settlement system 5, the application for this system is downloaded to the user terminal 1 in advance, and membership registration and login are performed (step S201).

Step S501:
When the user accesses the websites 21 to 23 corresponding to the facilities 31 to 33 via the user terminal 1 (S101), the quick settlement system 5 collects the application information at the time of using the application and stores the application information in the storage device 52. Accumulate in (DB).

Step S502:
Further, when the user accesses the websites 21 to 23 corresponding to the facilities 31 to 33 via the user terminal 1 (S301), the quick settlement system 5 also collects the website information of the websites 21 to 23. And stores it in the storage device 52 (DB).

Step S503:
The computing device 53 of the quick alignment system 5 uses the application information and/or each web information accumulated in the storage device 52 (DB) to provide customer information and quick alignment for each facility 31-33 on the website 21-23 side. Automatically enter and update usage information.

Step S504:
In addition, the arithmetic unit 53 of the quick allocation system 5 uses the application information accumulated in the storage device 52 (DB) and/or the facility application information corresponding to the facility to be used based on each Web information, that is, the storage device 52. Information extraction according to the facility (customization of DB information) is generated from (DB), and this is output as service information, for example, facility application information. A specific example will be described in detail with reference to FIG.

Step S505:
Moreover, the arithmetic unit 53 of the quick alignment system 5 converts the facility application information into a two-dimensional code, generates it as a QR code, for example, and transmits it to the user terminal 1 when necessary. The user acquires the QR code at the user terminal 1 (S102).

As a result, when the user uses the desired facility 3 when the user receives the QR code, he/she brings the user terminal 1 with the facility terminal (QR code reader) on the side of the facility 3 to read a special application. The procedure can be omitted.
The application procedure may be omitted by transmitting the QR code to the facility 3 side in advance.

FIG. 5 is a diagram illustrating how service information (facility application information) is generated in the quick allocation system 5.

The quick allocation system 5 extracts information according to each facility based on the child information DB 521, the allergy information DB 522, the usage history DB 523, the facility information DB 524, the space information DB 525, and the contract information DB 526 in the storage device 52, Customize the DB information. For example, as shown in the figure, customization of three cases (Case 1, 2, 3) in which pieces of information that are highly related to each other are combined is performed.

Case 1 is PMC. Customization of hotels, babysitters, rental cars, and activities in fam and contract information DB, Case 2 is customization of food allergies in allergy information DB and restaurants in facility information DB, Case 3 is parents in child information DB Name, address, date of birth, name of child (child), sex, place of birth, date of birth, height, weight of child, blood type, development history of child (eg, diet, sleep, personality, etc.), child Health condition (average body temperature, current illness, etc.), child's past illness (including vaccination information), facility information DB and inn information DB, inn and nursery customization.
In other words, customization means extracting each information that satisfies the format determined by each facility, such as the usage application form and the facility application form (extracting information according to the facility), and customizing them according to the facility. It is to be DB information.

FIG. 6 is a diagram for explaining how to generate a QR code by QR-coding information according to the facility based on the service information (facility application information) in the quick allocation system 5.
In addition, the quick allocation system 5 outputs the information according to the facility, that is, the customized DB information is QR coded (QR code generation) using the existing encoding technology for each case (Case 1 to 3), Also, a web page corresponding to each facility is generated. And it provides to a user via a user terminal.

The user saves the QR code provided by the quick alignment system in the user terminal.
As a result, when the user uses each facility, it is possible to simplify each procedure process manually.

For example, when a user uses a hotel or the like on a family trip, the QR code in Case 1 is presented to the hotel side, and the QR code is read by the QR code reader on the hotel side. The procedure can be omitted. Further, for the hotel side, various services and information can be smoothly provided to the user simply by reading the QR code, and the unified management of the tour is convenient.

In addition, when the user uses the restaurant, the QR code in Case 2 is presented to the restaurant side and the QR code reader on the restaurant side reads the QR code to provide menus and information other than those for allergies. Can receive.

In addition, when the user asks the nursery school to take care of the child temporarily, all that is required is to present the QR code in Case 3 to the nursery school side and have the QR code reader read the QR code on the nursery school side. It is possible to reduce the time and effort such as preparing documents and documents in advance.

According to the embodiment described above, when the user transmits the QR code received by the user terminal to the facility side who intends to use the website through the website or directly goes to the facility side, the user simply reads the QR code at the facility terminal on the facility side. It is possible to simplify usage procedures and application procedures.

1 User terminal 2 Web
21-23 Website 3 Facility 31 Nursery 32 Hotel 33 Agent 4 Network 5 Quick Attenuation System 51 Communication Device 52 Storage Device 53 Computing Device 531 Application Information Collection Unit 532 Web Information Collection Unit 533 Automatic Input/Update Unit 534 Service Information Generation Unit 535 Service information transmission unit 5351 Code creation/presentation unit

Claims (4)

A quick arrangement system connected to a user terminal used by a user and first and second websites corresponding to first and second facilities used by the user,
When using the application provided from the quick arrangement system using the user terminal,
An application information collecting/storing unit that collects application information about the application and stores it in a storage device,
When using the user terminal to access the first and second websites in the first and second facilities related to the quick arrangement system,
Web information collection/storage means for collecting the first and second Web information from the first and second Web sites and storing it in the storage device,
When an application request for use of the first facility or the second facility is received from the user terminal,
Service information generating means for generating service information according to the first facility or the second facility based on the application information and/or the Web information accumulated in the storage device;
Service information transmitting/presenting means for providing the service information to the user terminal,
Equipped with
A quick arrangement system characterized in that the service information can be used as application procedure information for an application form determined at the first or second facility. In the quick arrangement system according to claim 1,
The application information is
Including user's child information, allergy information, usage history and each facility information of multiple facilities,
The first and second facilities are
One or more of hotel, inn, nursery school, welfare company, babysitter, restaurant, rental car, activity,
The service information transmission/presentation unit includes a code creation/transmission unit for converting the service information into a QR code and transmitting it to the user terminal.
The utilization information generating means,
A quick arrangement system characterized by customizing information according to the facility based on the application information, generating the customized information by QR code, and providing the customized information to the user terminal. In the quick arrangement system according to claim 2,
Customization of information according to the facility based on the application information,
PMC. in the usage history DB of the storage device. First customization of hotel, babysitter, rental car, activity in fam and contract information DB,
Second customization of food allergies in the allergy information DB of the storage device and restaurants in the facility information DB,
Parent's name, address, date of birth, child (child) name, sex, birth place, date of birth, child height, weight, blood type, child development history in the child information DB of the storage device (for example, , Meal, sleep, personality, etc., child's health condition (average body temperature, current illness, etc.), child's past illness (including vaccination information), facility information database and vacancy information database A quick arrangement system characterized by one or more of three customizations. Information that enables transmission and reception of information to and from the quick arrangement system according to any one of claims 1 to 3, and application information including various information input by the user from the user terminal and the first and second Webs. A terminal device that transmits Web information when accessing a site to the quick arrangement system side and receives service information from the quick arrangement system side.

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