JP2020064682A - Accounting processing system, program, and accounting processing method - Google Patents

Abstract

To provide an accounting processing system capable of economically issuing a receipt, a program, and an accounting processing method.SOLUTION: Provided is a POS terminal (accounting processing device) 30 that registers a to-be-cleaned article (product) (step ST1-3 and the like), and performs settlement of payment on the basis of detail information about the registered to-be-cleaned article (step ST1-4 and the like). Necessity/unnecessity information indicating whether a previously-set deposit check is necessary or unnecessary is referred to (step ST1-5), and in the case where referred result indicates unnecessity (in the case of a customer who requires an electronic deposit check), a receipt R1 that does not include detail information (deposit information) about the product is issued in a receipt issued along with settlement of payment (step ST1-6). In the case where the referred result indicates necessity (in the case of a customer who does not require an electronic deposit check), a receipt R2 (or R2-1 and R2-2) by adding detail information (deposit information) about the product to the receipt issued along with settlement of payment is issued (step ST1-7).SELECTED DRAWING: Figure 10

Description

  The present invention relates to an accounting processing system, a program, and an accounting processing method.

  In the cleaning industry, when depositing a cleaning item, a receipt is issued for payment and a deposit slip for the cleaning item is issued. The deposit slip is issued in paper for the store when tagging each of the deposited cleaning items and for the customer used to collect the cleaning items. For customers, one that combines a receipt and a check slip is also used. However, if all the receipts and deposit slips are issued in paper, there is a problem that the amount of paper consumption increases and it is not economical. In addition, there is a potential problem that the paper-issued voucher may be accidentally discarded or lost.

  On the other hand, recently, electronic receipt has been experimentally carried out (see Patent Document 1, etc.). If an electronic receipt system is adopted, it is economical because the receipt is not issued in paper, but there is a possibility that deficiencies will occur at various declarations because the receipt (receipt) used for filing etc. is not issued in paper (for example, declaration Sometimes you can't attach a paper receipt). It is also possible to issue a receipt separately from the electronic receipt, but the receipt will be issued after the closing process, or because it will be handled by handwriting etc., forgetting to issue it or making a mistake in the description may occur. There is a nature.

Patent No. 5248459

  The present invention has been made in view of the above-mentioned points, and an object thereof is to be able to economically issue a receipt and, for example, to mistakenly discard or to eliminate items that display detailed information such as a deposit slip. An object of the present invention is to provide an accounting processing system, a program, and an accounting processing method that reduce the risk of being lost.

  An accounting processing system according to the present invention is a accounting processing system for registering a cleaning item received from a customer and outputting a receipt upon payment of the registered cleaning item, a reading means for reading code information for identifying the customer. Based on the read code information, reference means for referring to information indicating whether or not to electronically receive the deposit slip of the cleaning product deposited from the customer, and based on the result referred by the reference means. And output means for outputting the information of the deposit slip in a different manner, and a receipt including information for installing a member application when the reference result is not set to electronically receive the deposit slip of the cleaning item If the reference result is set to electronically receive the cleaning slip of the cleaning item, A printing unit that does not print a receipt that includes information for installing the application for membership, further comprising a are characterized.

  Further, in addition to the above characteristics, according to the present invention, when the reference result is a setting for electronically receiving a deposit slip of the cleaning item, detailed information of the cleaning item and deposit information indicating a deposit status of the cleaning item are displayed. It is characterized by having a display means for displaying.

In addition to the above characteristics, the present invention is characterized in that the printing unit prints the accounting information without depending on the reference result.
Further, in addition to the above characteristics, the present invention is characterized by including a changing unit for changing the setting of information indicating whether or not to receive the deposit slip electronically.

  Further, the program according to the present invention causes a computer as an accounting processing system for registering a cleaning item received from a customer and outputting a receipt upon payment of the registered cleaning item to read the code information for identifying the customer. Reading means, reference means for referring to information indicating whether or not to electronically receive a deposit slip for cleaning products deposited from the customer based on the read code information, based on a result referred to by the reference means Output means for outputting the information of the deposit slip in a different manner, and if the reference result is not set to electronically receive the deposit slip of the cleaning item, a receipt including information for installing the member application is displayed. If you print and the reference result is set to electronically receive a deposit slip for the cleaning item. Is characterized in that to function as a printing means, not printed receipt that includes information for installing the member application.

  Further, the accounting processing method according to the present invention is an accounting processing method for registering a cleaning item received from a customer and outputting a receipt with payment of the registered cleaning item, wherein the accounting processing device is: A reading step of reading code information for identifying the customer, and a reference step of referring to information indicating whether or not to electronically receive a deposit slip for cleaning products deposited from the customer based on the read code information And an output step of outputting the information of the deposit slip in a different form based on the result referred to by the reference step, and if the reference result is not set to electronically receive the deposit slip of the cleaning item, the member Print a receipt that includes information for installing the application for cleaning, and the reference result is the receipt slip for the cleaning item. If it is set to receive the child to, it is characterized by comprising a printing step without printing a receipt that includes information for installing the member application.

1 is an overall schematic configuration diagram of a cleaning system 1. It is a figure which shows an example of the functional block diagram of the management apparatus 10. It is a figure which shows an example of the functional block diagram of the POS terminal 30. FIG. 6 is a diagram showing an example of a functional block diagram of a mobile terminal 70. It is a figure which shows an example of the functional block diagram of the home terminal 80. It is a figure which shows an example of the goods file 110. It is a figure which shows an example of the necessity file 130. It is a figure which shows an example of the custody product history file 150. It is a figure which shows an example of the membership card screen G1. FIG. 7 is a process flow diagram at the time of payment settlement in the POS terminal 30. It is a figure which shows the receipt R1 which does not contain detailed information. It is a figure which shows the receipt R2 containing detailed information. It is a figure which shows receipt R2-1, R2-2 containing detailed information. It is a processing flow figure of the management apparatus 10 when the transmission of detailed information is accepted. It is a figure showing goods storage list screen G2. It is a figure which shows the utilization history detailed screen G3. FIG. 7 is a process flow diagram at the time of payment settlement in the POS terminal 30. It is a processing flow figure of the management apparatus 10 when the transmission of detailed information is accepted.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is an overall schematic configuration diagram of a cleaning system 1 using an accounting processing apparatus and an information processing system (accounting processing method) according to an embodiment of the present invention. As shown in FIG. 1, the cleaning system 1 includes a management device 10 and an accounting processing device (hereinafter referred to as “POS terminal”) installed in each cleaning agent store (including a cleaning store that performs cleaning at that store. The same applies hereinafter). ) 30, a factory terminal 50 installed in a cleaning factory, a mobile terminal (for example, a terminal device such as a mobile phone or a smart phone) 70 owned by a customer (user), and a customer (user) owned A terminal device (for example, a personal computer, a tablet terminal, or the like, hereinafter referred to as “home terminal”) 80 is connected via a network (communication line) 100 such as the Internet so as to be capable of bidirectional communication. The management device 10, the POS terminal 30, and the factory terminal 50 may be connected by a dedicated communication line.

  The management device 10 is a computer (for example, a server) that controls the entire cleaning system 1, and manages various information such as the product file 110 and the necessity file 130. When viewed from the POS terminal 30, the management device 10 is an external device connected via the network 100.

  FIG. 2 is a diagram showing an example of a functional block diagram of the management device 10. As shown in the figure, the management device 10 includes a CPU 11, a ROM 13, a RAM 15, a display unit 17, a hard disk (storage unit) 19, an operation unit 21, and a communication unit 23. Each element is connected to each other via a bus 25. The CPU 11 controls the operation of the management device 10 by executing the control program stored in the ROM 13. The ROM 13 stores various information such as the control program. The RAM 15 temporarily stores various information. The display unit 17 is, for example, a liquid crystal display, and displays information to an operator who operates the management device 10. The hard disk 19 is a storage unit that stores various kinds of information such as the product file 110 and the necessity file 130 described below. The operation unit 21 is an input unit having various keys for receiving various operations from an operator who operates the management device 10. The communication unit 23 is a communication interface for communicating (transmitting / receiving) with various external devices via the network 100, and is a receiving unit that receives information from other devices, and a transmitting unit that transmits information to other devices. is there.

  The POS terminal 30 is installed at a cleaning agency, and stores customer information such as a customer's name, telephone number, and a receipt slip or electronic receipt necessity information described below, and processing such as depositing and returning products. Performs product information registration processing and payment settlement (accounting processing). FIG. 3 is a diagram showing an example of a functional block diagram of the POS terminal 30. As shown in the figure, the POS terminal 30 includes a CPU 31, a ROM 33, a RAM 35, a display unit 37, an input unit 39, a printing unit (receipt issuing means) 41, a communication unit 43, and a bus 45. It is configured to be connected via. The CPU 31 controls the operation of the POS terminal 30 by executing the control program stored in the ROM 33. The ROM 33 stores various information such as the control program. The RAM 35 temporarily stores various information. The hard disk 34 is a storage unit that stores various kinds of information such as the product file 110 and the necessity file 130. The display unit 37 is, for example, a liquid crystal display (display unit that also serves as a touch panel (input and display unit)), and displays information to a clerk who operates the POS terminal 30 (product acceptance processing, product return processing, payment processing, etc.). To do. The input unit 39 has various keys for receiving various operations from a clerk operating the POS terminal 30, a touch panel provided on the surface of the display unit 37, a handy scanner, a card reader, and the like. The printing unit 41 is used to issue a receipt (receipt), a deposit slip, or the like. The communication unit 43 is a communication interface for communicating with various external devices via the network 100. The plurality of POS terminals 30 connected to the network 100 may be a large number of POS terminals 30, such as a plurality of POS terminals 30 of the same chain store or a POS terminal 30 of a cleaning agency run by an individual. . That is, the cleaning system 1 is a system that can be configured to cover chain stores and individual stores.

  The factory terminal 50 is a computer installed in a cleaning factory that actually performs cleaning, and although not shown, at least a CPU, a ROM, a RAM, a display unit, an input unit, and a communication unit are connected via a bus. It is configured.

  The mobile terminal 70 is a mobile terminal held by each customer who uses cleaning, for example, a smartphone (multi-function phone), and exchanges various kinds of information with the management device 10 and the POS terminal 30. FIG. 4 is a diagram showing an example of a functional block diagram of the mobile terminal 70. As shown in the figure, the mobile terminal 70 is configured by connecting a CPU 71, a ROM 73, a RAM 75, a touch panel / display unit (input / display unit) 77, and a communication unit 78 via a bus 79. ing. The CPU 71 controls the operation of the mobile terminal 70 by executing the control program stored in the ROM 73. The ROM 73 stores the control program and various kinds of information such as image data (image format information) displayed on the touch panel / display unit 77. The RAM 75 temporarily stores various information. The touch panel / display unit 77 is a device in which a display device for displaying various images such as a liquid crystal panel and a position input device such as a touch pad are combined, and is used by a customer (a mobile terminal holder) who operates the mobile terminal 70. ) Is displayed, and information is input by pressing (tap, drag, flick, etc.) the display on the screen. The communication unit 78 is a communication interface for communicating with various external devices via the network 100, and is also a receiving unit for receiving various kinds of information such as detailed information of a product for which cleaning has been requested.

  Further, various applications can be freely installed in the mobile terminal 70 from the management device 10. For example, a cleaning member application as shown in FIG. 9 is installed in the mobile terminal 70. The cleaning member application is installed by capturing an image of the two-dimensional code (1. application download) printed at the bottom of the receipt R2 shown in FIG. 12 with an image capturing unit (CCD camera) not shown. It is also possible to decode (decode) the two-dimensional code and connect to the download destination (for example, a management device such as a server) based on the decoding (decoding) result to download and install the cleaning member application.

  This cleaning member application is generally composed of two elements, "activity" and "service". An activity is a program that has a single screen and is running while the screen is displayed, but the screen may disappear when the user exits the application or an interrupt such as an incoming phone call occurs. Then, it will be in a standby state.

  On the other hand, the service is a program that does not have a screen and always operates as a background process. The service is resident in the system of the mobile terminal 70 and executes processing in response to a request from a cleaning member application or another application. Since the service itself does not have a screen, data etc. are set through an activity having a screen. Note that services and activities may operate in different processes, so they operate by an interprocess communication mechanism. For example, a cleaning member application (activity) that displays detailed information of a product for which cleaning is requested, and a program (service) that receives detailed information of a cleaning product and cleaning finish information distributed from the management device 10. Operates using interprocess communication.

FIG. 5 is a diagram showing an example of a functional block diagram of a home terminal 80 (for example, a personal computer or a tablet terminal) owned by a customer. As shown in the figure, the home terminal 80 is configured by connecting at least a CPU 81, a ROM 83, a RAM 85, a display unit 87, an input unit 89, and a communication unit 93 via a bus 95. There is.
The printing unit 91 may be connected to the home terminal 80, for example, via an interface such as a USB or the communication unit 93 by WiFi or the like.

  FIG. 6 is a diagram showing an example of the product file 110 stored in the management device 10. As shown in the figure, the product file 110 stores a product code, a product name, a wash category, a storage category, a unit price, a scheduled finish date, and the like. Here, the planned number of days to finish is a normal number of days from the receipt of the product to the completion of cleaning.

  FIG. 7 is a diagram showing an example of the necessity file 130 stored in the management device 10. As shown in the figure, the necessity / unnecessity file 130 stores the necessity / non-necessity of a customer code, a deposit slip, and an electronic receipt. Whether or not the deposit slip or the electronic receipt is necessary is read out from the necessity / non-necessity information from the necessity / non-necessity file 130 on the basis of the customer identification information registered as a member of the corresponding customer in the POS terminal 30 or the management device 10. It is possible to appropriately set or change the necessity information of the deposit slip or the electronic receipt. Further, the necessity information may be set at the POS terminal 30 or the management device 10 when a new member registration is performed. The necessity information of the necessity file 130 may be set when the member registration is performed using the mobile terminal 70. For example, the necessity information 2 printed on the bottom of the receipt shown in FIG. A two-dimensional code (for 2. member registration) is imaged by an image pickup unit (CCD camera) (not shown) of the mobile terminal 70, and the imaged two-dimensional code is decoded (decoded), and membership registration is performed based on the decoding (decoding) result. Connect to a destination (for example, a management device such as a server), and input necessary / unnecessary information as input information (customer information) at the time of registration for performing various settings on the screen for member registration displayed on the display unit of the mobile terminal 70. You may do it. Needless to say, the information regarding the necessity of the deposit slip and the electronic receipt of the necessity file 130 can be appropriately changed even after the member registration. The necessity file 130 is not limited to being stored in the RAM 15 or the hard disk 19 of the management device 10, but may be stored in the RAM 35 or the hard disk 34 of the POS terminal 30.

  FIG. 8 is a diagram showing an example of a stored product history file 150 stored in the management device 10. As shown in the figure, the custody product history file 150 stores information such as customer code, custody product name, price, custody date, scheduled finish date, finish date, and receipt date.

"Example 1"
Next, an example of the operation of the cleaning system 1 "Example 1" will be described. In the cleaning system 1, the mobile terminal 70 itself has the functions of a membership card, a receipt (electronic receipt), and a check slip of a cleaning shop, and details of products registered in the mobile terminal 70 from the management device 10 side or the like. Information, accounting information, cleaning finish information, and the like can be distributed, and conversely, questionnaire information and the like can be transmitted from the mobile terminal 70 side to the management device 10 side. The customer information is centrally managed by the management device 10. The management device 10 is a cloud server that provides a service specialized in cleaning, and a cleaning shop or the like uses the mechanism of this cloud server to perform various services from receipt to delivery of a cleaning item received from a customer. Providing services such as awarding of benefits to customers.

  Then, the customer downloads the cleaning member application displayed on the touch panel / display unit 77 of the mobile terminal 70 in advance and stores it in the RAM 75, thereby becoming a member on the cleaning system 1. At this time, the necessity information of a paper deposit slip (or electronic deposit slip), which is one of the customer information, is input from the POS terminal 30, the management device 10 or the mobile terminal 70, and stored in the management device 10 or the POS terminal 30. I will let you. Further, when the paper custody slip is unnecessary, the distribution destination (for example, the customer's mobile terminal 70 or the customer's own home terminal 80) that distributes the product detailed information is also one of the customer information and is the POS terminal 30 or the management device. 10 or the mobile terminal 70, and the management device 10 or the POS terminal 30 stores the data.

  FIG. 10 is a process flow diagram at the time of payment settlement in the POS terminal 30. First, when a customer goes to a cleaning agency (for example, "XX Cleaning AAA store") to start up a cleaning item and starts the application for the cleaning member of the mobile terminal 70, the touch screen / display section 77 is displayed as a home screen. , A membership card screen G1 as shown in FIG. 9 is displayed. Then, the bar code (membership number or the like) displayed on the membership card screen G1 is read by the input unit 39 of the POS terminal 30 of the cleaning agency (step ST1-1).

  The POS terminal 30 makes an inquiry to the management device 10 using the read member number (customer code) or the like, acquires member information, and stores it in the RAM 35 (step ST1-2). The member information also includes the necessity information of the deposit slip. The acquisition of the necessity information is not limited to making an inquiry to the management device 10 by using the read member number (customer code) or the like. For example, the member information is stored in the POS terminal 30 of the cleaning agency. Alternatively, the relevant member information may be called from the member information stored in the POS terminal 30 using the read member number (customer code) or the like, and the necessity information of the deposit slip may be acquired. It should be noted that the information on the necessity of the above-mentioned deposit slip is either a paper deposit slip or an electronic deposit slip setting, and in the present embodiment, the paper deposit slip is shown as an example. The setting of the reject information is the reverse setting of the setting of the paper deposit slip in the present embodiment (the electronic deposit slip is required to be the paper deposit slip, and the electronic deposit slip is not to be the paper deposit slip).

  Then, the CPU 31 of the POS terminal 30 registers the deposited merchandise in the POS terminal 30 (step ST1-3), and pays the price (payment) (step ST1-4). It should be noted that the unit price and the expected number of days to finish, which are used for calculation of price settlement, etc., are calculated using the information in the product file 110.

  Next, the necessity / non-necessity of the custody slip is determined from the necessity / unnecessity information of the custody slip (paper) (step ST1-5). In the case of no, the process proceeds to step ST1-6 and The receipt R1 (total information 11a in place of the detailed information 12b) that does not include the detailed information 12b (see FIG. 12) as shown in 11 is printed and issued, while if necessary, the process proceeds to step ST1-7. Then, the printing unit 41 prints / issues one receipt R2 or two receipts R2-1 and R2-2 including the detailed information 12b or 13b as shown in FIG. 12 or FIG.

  Here, the receipt R1 that does not include the detailed information illustrated in FIG. 11 is a receipt that describes only a receipt, that is, only accounting information. On the other hand, the receipt R2 including the detailed information 12b shown in FIG. 12 is a receipt in which, together with the accounting information, detailed information of the product (information in which the deposited products are displayed in a bulleted list, which is a deposit slip) 12b is described. Is. That is, the receipt R2 is the receipt and the receipt slip printed on one receipt. In the case of the example of FIGS. 11 and 12, the title printed on the header part is “payment receipt” when the product description 12b is not printed, and the “check slip” is printed when the product information 12b is printed. ing. On the other hand, the receipt R2-1 shown in FIG. 13 is a receipt in which the detailed information 13b of the product is described as a deposit slip, and the receipt R2-2 is a receipt in which the accounting information is described as a receipt. That is, the receipts R2-1 and R2-2 are obtained by printing the receipt and the deposit slip on separate receipts.

  Then, after step ST1-6 or step ST1-7, the CPU 31 transmits the detailed information to the management device 10 (step ST1-8). At the same time, accounting information is also transmitted.

  FIG. 14 is a process flow diagram of the management device 10 when the transmission of the detailed information is accepted. When the management device 10 receives the detailed information and the accounting information at a predetermined timing, the CPU 11 of the management device 10 stores the information in the hard disk 19 (step ST2-1).

  Then, the management device 10 uses the stored customer information to determine whether or not the customer requests the electronic deposit slip (step ST2-2), and if so, the mobile terminal 70. Alternatively, the electronic deposit slip including the product detail information and the accounting information is delivered to the home terminal 80 (that is, the delivery destination of the detail information preset by the customer) (step ST2-3). In the mobile terminal 70 or the home terminal 80, the detailed information and accounting information of the product are stored in the RAM 75 or the RAM 85. At the same time, the management device 10 also distributes information such as the date and time when the respective products were deposited and the scheduled finish date to the mobile terminal 70 or the home terminal 80, and stores them in the RAM 75 or the RAM 85.

  Then, in the membership card screen G1 of the mobile terminal 70 shown in FIG. 9, when tapping "use history" at the bottom of the membership card screen G1, as shown in FIG. 15, merchandise deposits at all cleaning agency stores connected on the network 100. The list screen G2 is displayed. Further, when, for example, the "growing" column g1 in the uppermost list on the goods keeping list screen G2 is tapped, as shown in FIG. 16, using the delivered detailed information and accounting information, The usage history details screen G3 under custody is displayed. The usage history detail screen G3 corresponds to the conventional deposit slip and receipt. That is, the usage statement data is used for the deposit slip portion g2, and the accounting information data is used for the receipt portion g3. The display of the usage history detail screen G3 on the mobile terminal 70 is performed when the customer requests the electronic deposit slip, so when the customer rejects the electronic deposit slip request (necessity setting information). Is not displayed) is not displayed. At this time, there is no problem because the customer has issued the receipt R2 or R2-1, R2-2 made of paper as shown in FIG. 12 or FIG. Further, even when the customer requests the electronic deposit slip (when the necessity setting information is necessary), the receipt R1 displaying the accounting information as shown in FIG. 11 is issued, so that the usage history detailed screen is displayed. The display of the receipt part g3 in G3 may be omitted.

  On the other hand, when the home terminal 80 is a tablet terminal or the like, the distribution of the item detailed information and the accounting information is equivalent to the usage history detail screen G3 on the display unit 87 of the home terminal 80 (tablet terminal or the like). Is displayed. Further, when the home terminal 80 is a personal computer or the like, the fact that the item specification information and the accounting information are delivered is delivered from the management device 10 to the home terminal 80 by e-mail or the like, and the home terminal 80 (personal Predetermined URL (information resources (data, services, etc.) existing on the Internet) described in a mail opened by a mailer (computer, etc.) (software that creates, sends and receives e-mail, and stores and manages received mail) The position corresponding to the usage history detail screen G3 is displayed on the display unit 87 by accessing the management device 10 via the communication line based on the position (1) and opening the Web page for members to log in with the login ID and password. Display it.

  Then, when the cleaning of the product is completed in the factory, the fact that the product is completed is input from the factory terminal 50 or the POS terminal 30 of the cleaning agency where the finished product is brought in from the factory, and the management device 10 is input. Sent. The management device 10 transmits the completion of the product to the mobile terminal 70 or the home terminal 80 of the customer. Then, the customer who is notified that the cleaning item is finished goes to pick up the cleaning item after the notified finishing date. When the management device 10 receives the fact that the product has been collected from the POS terminal 30 and the management device 10 receives it, the management device 10 stores this collection date in the "collection date" column of the custody product history file 150 shown in FIG. Record. In addition, the management device 10 appropriately distributes various sale information, coupon information, questionnaire request, and the like to each mobile terminal 70 or home terminal 80 as necessary.

  As described above, the POS terminal (accounting processing device) 30 registers the cleaning item (product) (step ST1-3, etc.), and pays the price based on the detailed information of the registered cleaning item (step ST1-4). Etc.) and refers to the necessity information indicating the necessity of the custody slip preset for each customer, and issues it with the price settlement according to the reference result of the referenced necessity information. The receipt R1 and R2 are provided with different receipt output means (CPU 31 for executing steps ST1-5 to ST1-7 etc.). As a result, it is possible to print only the necessary items on the receipt according to the customer who needs the check slip and the customer who does not need the check slip, which saves the consumable receipt and is economical. You can eliminate unnecessary waste. Further, since the receipt is issued in any case, various types of declarations can be made easily and surely using this receipt (receipt).

  More specifically, the receipt output means is issued along with the payment when the result referred to is negative (in the case of a customer who does not need a paper deposit slip or requires an electronic deposit slip). If a receipt R1 that does not include the detailed item information of the product is issued to the receipt (step ST1-6) and the result of the reference is required (for a customer who needs a paper deposit slip or an electronic deposit slip is unnecessary) In this case, since the receipt R2 (or R2-1 and R2-2) is issued by including the detailed information of the product in the receipt issued along with the price settlement (step ST1-7), the receipt based on the necessity information. The issuance mode is different, so that the receipt (consumable item) can be saved and economically no waste occurs.

  Further, when the result of referring to the necessity information is negative (in the case of a customer who does not need a paper voucher or a customer who needs an electronic voucher), the POS terminal 30 will at least perform the payment. It is provided with a transmission unit (a CPU 31, a communication unit 43, etc. that executes step ST1-8) that transmits detailed information of the product to the management device (external device) 10. As a result, the above detailed information can be sent from the management device 10 to the customer's distribution destination (the mobile terminal 70 or the home terminal 80), and the electronic deposit slip displayed at the customer's distribution destination can be the deposit slip including the detailed information. (It can also be used as an electronic receipt). This makes it possible to prevent the deposit slip from being accidentally lost or discarded like a paper deposit slip. In the above-described embodiment, even when the result of referring to the necessity information is necessary, when the payment is made, the detailed information of the product is transmitted to the management device (external device) 10. Is for data management by the management device 10.

  Looking at the cleaning system 1 as a whole, the cleaning system (information processing system) 1 registers a product, and performs a payment on the basis of detailed information of the registered product. The POS terminal 30 includes a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100. The POS terminal 30 refers to necessity information indicating necessity of a preset deposit slip. Then, in accordance with the reference result of the referenced necessity information, receipt output means for outputting the receipts R1 and R2 which are issued together with the price settlement by differently, and at least the detailed information of the commodity for which the price settlement has been completed. To the management device 10, while the management device 10 receives the detailed information of the transmitted product at a predetermined timing ( If there is registration of the necessity information, the detailed information of the commodity is preset. It is configured to include a distribution unit (a CPU 11 or the like that executes steps ST2-2 and ST2-3) for distributing to a distribution destination (a mobile terminal 70 or a home terminal 80) of a customer.

  In addition, in the cleaning system 1, the customer has been described as having both the mobile terminal 70 and the home terminal 80, but it is possible to have only one of the terminals and neither of them. It can also be applied. If you do not have any of them, you will not need the electronic deposit slip. For example, when registering a member, a method of distinguishing a normal member from a smart phone member may be used to change the receipt issuing mode. In this case, when the user is registered as a normal member, it is treated as a member who does not use (or does not have) either the mobile terminal 70 or the home terminal 80, and the operation is performed by a medium such as a membership card. In this case, the detailed information of the product is printed on the receipt (paper check slip) and issued. Also, if you are registered as a smart phone member, you will be delivered an electronic deposit slip or electronic receipt to the smart phone etc. that the customer has, but in addition, based on the necessity information set at the time of member registration, the receipt The issuing modes may be different.

"Example 2"
Next, an example of the operation of the cleaning system 1 “second embodiment” will be described. In the cleaning system 1, as in the case of the first embodiment, the mobile terminal 70 itself has the functions of a membership card, a receipt (electronic receipt), and a check slip of a cleaning shop, and the management device 10 side or the like transfers the mobile terminal 70 to the mobile terminal 70. It is configured such that detailed information and accounting information of registered merchandise, cleaning finish information, and the like can be distributed, and conversely, questionnaire information and the like can be transmitted from the mobile terminal 70 side to the management device 10 side. The customer information is centrally managed by the management device 10. The management device 10 is a cloud server that provides a service specialized in cleaning, and a cleaning shop or the like uses the mechanism of this cloud server to perform various services from receipt to delivery of a cleaning item received from a customer. Providing services such as awarding of benefits to customers.

  Then, the customer downloads the cleaning member application displayed on the touch panel / display unit 77 of the mobile terminal 70 in advance and stores it in the RAM 75, thereby becoming a member on the cleaning system 1. At this time, the necessity information of the electronic receipt, which is one of the customer information, is input from the POS terminal 30, the management device 10 or the mobile terminal 70 and stored in the management device 10 or the POS terminal 30. Further, when the electronic receipt is required, the distribution destination (for example, the customer's portable terminal 70 or the customer's own home terminal 80) that distributes the item information of the product is also one of the customer information as the POS terminal 30 or the management device 10. It is input from the mobile terminal 70 and stored in the management device 10 or the POS terminal 30.

  FIG. 17 is a process flow diagram at the time of payment settlement in the POS terminal 30. First, when a customer goes to a cleaning agency (for example, "XX Cleaning AAA store") to start up a cleaning item and starts the application for the cleaning member of the mobile terminal 70, the touch screen / display section 77 is displayed as a home screen. , A membership card screen G1 as shown in FIG. 9 is displayed. Then, the bar code (membership number or the like) displayed on the membership card screen G1 is read by the input unit 39 of the POS terminal 30 of the cleaning agency (step ST1'-1).

  The POS terminal 30 inquires of the management device 10 using the read member number (customer code) or the like, acquires the member information, and stores it in the RAM 35 (step ST1′-2). The member information also includes the necessity information of the electronic receipt. The acquisition of the necessity information is not limited to making an inquiry to the management device 10 by using the read member number (customer code) or the like. For example, the member information is stored in the POS terminal 30 of the cleaning agency. Alternatively, the relevant member information may be called from the member information stored in the POS terminal 30 by using the read member number (customer code) or the like, and the necessity information of the electronic receipt may be acquired.

  Then, the CPU 31 of the POS terminal 30 registers the deposited merchandise in the POS terminal 30 (step ST1'-3) and pays the price (payment) (step ST1'-4). It should be noted that the unit price and the expected number of days to finish, which are used for calculation of price settlement, etc., are calculated using the information in the product file 110.

  Next, the necessity of electronic receipt is judged from the necessity information of the electronic receipt (step ST1′-5), and in the case of necessity, the process proceeds to step ST1′-6, and the printing unit 41 causes the printing unit 41 to execute the process shown in FIG. 12 prints and issues a receipt R1 (total information 11a in place of the detailed information 12b) that does not include the detailed information 12b in FIG. 12, while if not, moves to step ST1′-7, The printing unit 41 prints / issues one receipt R2 or two receipts R2-1 and R2-2 including the detailed information 12b or 13b as shown in FIG. 12 or FIG.

  Here, the receipt R1 that does not include the detailed information illustrated in FIG. 11 is a receipt that describes only a receipt, that is, only accounting information. On the other hand, the receipt R2 including the detailed information 12b shown in FIG. 12 is a receipt in which, together with the accounting information, detailed information of the product (information in which the deposited products are displayed in a bulleted list, which is a deposit slip) 12b is described. Is. That is, the receipt R2 is the receipt and the receipt slip printed on one receipt. On the other hand, the receipt R2-1 shown in FIG. 13 is a receipt in which the detailed information 13b of the product is described as a deposit slip, and the receipt R2-2 is a receipt in which the accounting information is described as a receipt. That is, the receipts R2-1 and R2-2 are obtained by printing the receipt and the deposit slip on separate receipts.

  Then, after step ST1'-6 or step ST1'-7, the CPU 31 transmits the detailed information to the management device 10 (step ST1'-8). At the same time, accounting information is also transmitted.

  FIG. 18 is a process flow diagram of the management device 10 when the transmission of the detailed information is accepted. When the management device 10 receives the detailed information and the accounting information at a predetermined timing, the CPU 11 of the management device 10 stores the information in the hard disk 19 (step ST2'-1).

  Then, the management device 10 uses the stored customer information to determine whether the customer requests an electronic receipt (step ST2'-2), and if so, the mobile terminal 70. Alternatively, the product detailed information and the accounting information are distributed to the home terminal 80 (that is, the destination of the detailed information set by the customer) (step ST2'-3). In the mobile terminal 70 or the home terminal 80, the detailed information and accounting information of the product are stored in the RAM 75 or the RAM 85. At the same time, the management device 10 also distributes information such as the date and time when the respective products were deposited and the scheduled finish date to the mobile terminal 70 or the home terminal 80, and stores them in the RAM 75 or the RAM 85.

  Then, in the membership card screen G1 of the mobile terminal 70 shown in FIG. 9, when tapping "use history" at the bottom of the membership card screen G1, as shown in FIG. 15, merchandise deposits at all cleaning agency stores connected on the network 100. The list screen G2 is displayed. Further, when, for example, the "growing" column g1 in the uppermost list on the goods keeping list screen G2 is tapped, as shown in FIG. 16, using the delivered detailed information and accounting information, The usage history details screen G3 under custody is displayed. The usage history detail screen G3 corresponds to the conventional deposit slip and receipt. That is, the usage statement data is used for the deposit slip portion g2, and the accounting information data is used for the receipt portion g3. The display of the usage history detailed screen G3 on the mobile terminal 70 is performed when the customer requests the electronic receipt, and thus is not displayed when the customer rejects the request for the electronic receipt. At this time, there is no problem because the customer has issued the receipt R2 or R2-1, R2-2 made of paper as shown in FIG. 12 or FIG. Even when the customer requests the electronic receipt, since the receipt R1 displaying the accounting information as shown in FIG. 11 has been issued, the display of the receipt part g3 in the usage history detailed screen G3 is omitted. May be.

  On the other hand, when the home terminal 80 is a tablet terminal or the like, the distribution of the item detailed information and the accounting information is equivalent to the usage history detail screen G3 on the display unit 87 of the home terminal 80 (tablet terminal or the like). Is displayed. Further, when the home terminal 80 is a personal computer or the like, the fact that the item specification information and the accounting information are delivered is delivered from the management device 10 to the home terminal 80 by e-mail or the like, and the home terminal 80 (personal Predetermined URL (information resources (data, services, etc.) existing on the Internet) described in a mail opened by a mailer (computer, etc.) (software that creates, sends and receives e-mail, and stores and manages received mail) The position corresponding to the usage history detail screen G3 is displayed on the display unit 87 by accessing the management device 10 via the communication line based on the position (1) and opening the Web page for members to log in with the login ID and password. Display it.

  Then, when the cleaning of the product is completed in the factory, the fact that the product is completed is input from the factory terminal 50 or the POS terminal 30 of the cleaning agency where the finished product is brought in from the factory, and the management device 10 is input. Sent. The management device 10 transmits the completion of the product to the mobile terminal 70 or the home terminal 80 of the customer. Then, the customer who is notified that the cleaning item is finished goes to pick up the cleaning item after the notified finishing date. When the management device 10 receives the fact that the product has been collected from the POS terminal 30 and the management device 10 receives it, the management device 10 stores this collection date in the "collection date" column of the custody product history file 150 shown in FIG. Record. In addition, the management device 10 appropriately distributes various sale information, coupon information, questionnaire request, and the like to each mobile terminal 70 or home terminal 80 as necessary.

  As described above, the POS terminal (accounting processing device) 30 registers the cleaning item (product) (step ST1′-3, etc.) and pays the price based on the detailed information of the registered cleaning item (step ST1 ′). -4 etc.), further referring to necessity information indicating necessity of electronic receipt preset for each customer, and according to the reference result of the referred necessity information, the payment is accompanied. It is configured to include receipt output means (such as the CPU 31 that executes steps ST1'-5 to ST1'-7) that outputs differently issued receipts R1 and R2. This makes it possible to print only the necessary items on the receipt according to the customer who needs the electronic receipt and the customer who does not need the electronic receipt. You can eliminate unnecessary waste. Further, since the receipt is issued in any case, various types of declarations can be made easily and surely using this receipt (receipt).

  More specifically, the receipt output means includes the detailed information of the product in the receipt issued along with the payment when the referred result is necessary (in the case of a customer who needs an electronic receipt). If no receipt R1 is issued (step ST1′-6) and the result referred to is negative (in the case of a customer who does not need an electronic receipt), the detailed information of the product is added to the receipt issued with the payment. Since the receipt R2 (or R2-1 and R2-2) is also included (step ST1'-7), the receipt (consumable item) can be saved and waste is not economically generated.

  When the result of referring to the necessity information is necessary, the POS terminal 30 transmits at least detailed item information of the product to the management device (external device) 10 when the payment is made (step) (step). The CPU 31 that executes ST1-8, the communication unit 43, and the like) are provided. As a result, the detailed information can be sent from the management device 10 to the customer's distribution destination (the mobile terminal 70 or the home terminal 80), and the electronic receipt displayed at the customer's distribution destination can be used as a deposit slip including the detailed information. Can be used (combined). This makes it possible to prevent the deposit slip from being accidentally lost or discarded like a paper deposit slip. In the above-described embodiment, even when the result of referring to the necessity information is negative, the detailed information of the product is transmitted to the management device (external device) 10 when the payment is made. Is for data management by the management device 10.

  Looking at the cleaning system 1 as a whole, the cleaning system (information processing system) 1 registers a product, and performs a payment on the basis of detailed information of the registered product. The POS terminal 30 has a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100, and the POS terminal 30 refers to preset necessity information indicating necessity of electronic receipt. Then, in accordance with the reference result of the referenced necessity information, receipt output means for outputting the receipts R1 and R2 which are issued together with the price settlement by differently, and at least the detailed information of the commodity for which the price settlement has been completed. To the management device 10, while the management device 10 receives the detailed information of the transmitted product at a predetermined timing. By referring to (the CPU 11 or the like executing step ST2′-1) and the necessity information indicating the necessity of the preset electronic receipt, if the referred result is necessary, the detailed information of the product is set in advance. And a distribution means (a CPU 11 or the like that executes steps ST2′-2 and ST2′-3) for distributing to the customer's distribution destination (the mobile terminal 70 or the home terminal 80).

  In addition, in the cleaning system 1, the customer has been described as having both the mobile terminal 70 and the home terminal 80, but it is possible to have only one of the terminals and neither of them. It can also be applied. If neither of them has the electronic receipt, it means that the electronic receipt is unnecessary.

  Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments, and various modifications can be made within the scope of the claims and the technical idea described in the specification and drawings. It is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the effects and advantages of the present invention are achieved. For example, in the above example, as an information processing system according to the present invention, an example of a cleaning system in which a cleaning item is deposited, the price is settled, and a cleaning item is received at a later date is shown, but the present invention is not limited to this. For example, the present invention can be similarly applied to a repair system or the like in which various repaired products are deposited, the price is settled, and the repaired products are received at a later date. The accounting processing device is not limited to the POS terminal, and may be a ticket issuing machine, for example. In short, it may be an information processing system having an accounting processing device for registering a product and performing payment for payment based on detailed information of the registered product, and an external device connected to the accounting processing device via a communication line. For example, the present invention can be applied to any system. Further, the above-mentioned home terminal is a concept including various terminals installed in a customer's individual home or office.

1 Cleaning system (information processing system)
10 Management device (external device) 11 CPU
13 ROM 15 RAM
17 display unit 19 hard disk (storage means)
21 operation unit 23 communication unit 25 bus 30 POS terminal (accounting processing device)
31 CPU 33 ROM
34 hard disk 35 RAM 37 display section 39 input section 41 printing section (receipt issuing means)
43 communication unit 45 bus 50 factory terminal 70 mobile terminal (terminal device)
71 CPU 73 ROM
75 RAM
77 Touch panel combined display (input combined display)
78 Communication unit 79 Bus 80 Personal computer (terminal device, home terminal)
81 CPU 83 ROM
85 RAM 87 Display section 89 Input section 91 Printing section 93 Communication section 95 Bus 100 Network (communication line) 110 Product file 130 Necessity file 150 Deposited product history file R1 receipt R2 receipt R2-1, R2-2 receipt G1 membership card screen G2 Product custody list screen G3 Usage history detail screen g1 "Custody" column g2 Custody slip part g3 Receipt part 11a Accounting information 12b Detailed information 13a Accounting information 13b Detailed information

Claims (6)

In an accounting processing system for registering a cleaning item received from a customer and outputting a receipt upon payment of the registered cleaning item,
Reading means for reading code information for identifying the customer;
Reference means for referring to information indicating whether or not to receive electronically a deposit slip for cleaning items deposited from the customer based on the read code information.
Output means for outputting the information of the custody slip in a different mode based on the result referred to by the reference means;
If the reference result is not set to electronically receive the cleaning product deposit slip, a receipt including information for installing the member application is printed, and the reference result electronically receives the cleaning product deposit slip. If the setting is to be received in, a printing unit that does not print a receipt including information for installing the member application,
An accounting system characterized by comprising. When the reference result is a setting for electronically receiving the deposit slip of the cleaning item, the display device further includes display means for displaying detailed information of the cleaning item and deposit information indicating a deposit status of the cleaning item. The accounting system according to claim 1.   3. The accounting processing system according to claim 1, wherein the printing unit prints the accounting information without depending on the reference result.   The accounting processing system according to claim 1, further comprising a changing unit that changes a setting of information indicating whether to receive the deposit slip electronically. A computer as an accounting processing system for registering a cleaning item received from a customer and outputting a receipt upon payment of the registered cleaning item,
Reading means for reading code information for identifying the customer,
Reference means for referring to information indicating whether or not to electronically receive a deposit slip for cleaning items deposited from the customer based on the read code information.
Output means for outputting the information of the custody slip in a different mode based on the result referred to by the reference means,
If the reference result is not set to electronically receive the cleaning product deposit slip, a receipt including information for installing the member application is printed, and the reference result electronically receives the cleaning product deposit slip. Printing means for not printing a receipt including information for installing the member application,
A program characterized by making it function as. In an accounting processing method by an accounting processing device for registering a cleaning item received from a customer and outputting a receipt with payment of the registered cleaning item,
The accounting processing device,
A reading step of reading code information for identifying the customer;
A reference step of referring to information indicating whether or not to electronically receive the deposit slip of the cleaning item deposited from the customer based on the read code information;
An output step of outputting the information of the custody slip in a different mode based on the result referred to by the reference step;
If the reference result is not set to electronically receive the cleaning product deposit slip, a receipt including information for installing the member application is printed, and the reference result electronically receives the cleaning product deposit slip. If the setting is to be received in, a printing step not printing a receipt including information for installing the member application,
An accounting processing method by an accounting processing device, comprising:

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