JP2020035400A - Nursing care assistance device, nursing care assistance method, nursing care assistance program and nursing care assistance system - Google Patents

Abstract

To assist nursing care service by totally managing nursing care schedules for nursing care staffs and vital data detected from people who received nursing care.SOLUTION: A control unit 10 of a business management device 4 stores and manages in a storage unit 13 business data d4 indicating schedules for nursing care services performed by nursing care staffs, and vital data d1 received by a second communication unit 12 and periodically detected from a facility resident. When information that the nursing care service for the facility resident is finished is received from a portable terminal 5 of the nursing care staff via a first communication unit 11, the control unit 10 associates the vital data d1 detected when the facility resident received the nursing care service, with the business data d4 indicating the completed nursing care service.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a care support device, a care support method, a care support program, and a care support system, and is suitably applied to, for example, a care support system that supports a care service serving as a job in a care facility. .

  2. Description of the Related Art Conventionally, there is a care schedule management device that manages a schedule of a care service performed by a caregiver who works in a care facility (hereinafter, referred to as a care schedule) (for example, see Patent Document 1). On the other hand, in recent years, various detection devices have been proposed for detecting vital data such as breathing, pulse, and body movement from a cared person receiving a care service (for example, see Patent Document 2).

JP 2018-32226 A JP-A-2017-131582

  However, conventionally, there is no system that comprehensively manages a care schedule of a caregiver and vital data detected from a cared person to support a care service, and realization of such a system has been desired. .

  The present invention has been made in consideration of the above points, and provides a care support device, a care support method, and a care support system that comprehensively manage a care schedule of a care giver and vital data detected from a care recipient to support a care service. It is intended to propose a support program and a care support system.

  The present invention relates to a care support device, a first communication unit for communicating with an information processing terminal of a caregiver who provides a care service, and a second communication unit for periodically receiving vital data from a care receiver who receives the care service. A communication unit, a storage unit for storing care schedule data indicating a schedule for each care service performed by the caregiver, and the vital data received by the second communication unit; When receiving the notification of the completion of the care service to the care receiver from the information processing terminal of the care receiver, from the vital data stored in the storage unit, from the care receiver who received the care service The vital data detected when receiving the nursing care service is collected, and the collected vital data is added to the nursing care schedule data indicating the nursing care service. Attaching straps to Rudeta was provided a tracking unit.

  As described above, according to the present invention, the care schedule information corresponding to the implemented care service is associated with the vital data detected from the care receiver when the care service is received, and stored and managed.

  Thus, the present invention realizes a care support device, a care support method, a care support program, and a care support system that comprehensively manage a care schedule of a caregiver and vital data detected from a care receiver to support a care service. it can.

It is a figure showing the schematic structure of a care support system. FIG. 2 is a block diagram illustrating a configuration of a task management device. It is a block diagram which shows the structure of the portable terminal which a care worker possesses. FIG. 3 is a block diagram illustrating a configuration of a cloud server. It is a block diagram which shows the structure of the portable terminal which the related person of a facility resident possesses. It is a table | surface which shows the example of vital data. It is a table | surface which shows the example of resident data. It is a table | surface which shows the example of care service data. It is a table | surface which shows the example of staff data. 9 is a table showing an example of personal authentication data. It is a table | surface which shows the example of business data. 6 is a sequence chart showing an operation flow when receiving vital data. 9 is a sequence chart illustrating an operation flow when business data is transmitted. It is a figure showing an example of a pop-up window displayed by the operation flow at the time of business data transmission. 9 is a sequence chart showing an operation flow at the time of transmitting emergency business data. 9 is a sequence chart showing an operation flow when business data is uploaded. 6 is a sequence chart showing an operation flow when transmitting Web content. FIG. 9 is a diagram illustrating an example of a pop-up window displayed in an operation flow when transmitting Web content.

  Hereinafter, embodiments for carrying out the invention (hereinafter, referred to as embodiments) will be described in detail with reference to the drawings.

[1. Overall configuration of care support system]
First, an outline of the entire configuration of a care support system 1 according to the present embodiment will be described with reference to FIG. The care support system 1 is, for example, a system that supports a care service for a facility resident (that is, a cared person) by a care worker (that is, a caregiver) who works in a care facility. This care support system 1 includes a detection device 2 (2A, 2B) for detecting vital data from a facility resident, and a wireless unit 3 (3A, 3B, 3C) for wirelessly transmitting and receiving the vital data detected by the detection device 2. And a business management device 4 that manages the work performed by the care staff (that is, care service), a mobile terminal 5 provided to each of the care staff, a cloud server 6, and a person (for example, a relative) of the facility resident. It comprises a portable terminal 7 possessed.

  The detection device 2 is installed on each facility resident's bed and is connected to the wireless unit 3. The detection device 2 detects, for example, respiration, pulse, and body movement of a resident of the facility as vital data by using existing technology, and transmits the detected vital data to the wireless unit 3.

  In the example shown in FIG. 1, one of the residents of the facility, AAA, sleeps on the bed No. 001 installed in room No. 101 on the floor 1F of the nursing care facility. 2A is installed. The detection device 2A is connected to the wireless unit 3A. BBB, one of the residents of the facility, sleeps on the bed of bed No. 003 installed in room 201 on floor 2F, and the detection device 2B is installed on BBB's bed. Further, the detection device 2B is connected to the wireless unit 3B. Although omitted in FIG. 1, it is assumed that a care recipient other than AAA and BBB is also occupied in the nursing facility.

  The work management device 4 is installed, for example, in a staffing place provided on the floor 1F of a nursing facility. The operation management device 4 stores and manages operation data and the like for managing operations (care services) performed by caregivers. The work management device 4 is connected to the care worker's mobile terminal 5 via, for example, a wireless LAN (Local Area Network), and transmits business data stored and managed to the mobile terminal 5. ing.

  Further, when the work management device 4 receives a notification from the mobile terminal 5 of the care worker that the care service to the facility resident has been completed, the work management device 4 updates the work data corresponding to the completed care service from work not completed to work completed. I also do. Further, a wireless unit 3C is connected to the task management device 4. The business management device 4 wirelessly communicates with the wireless units 3A and 3B via the wireless unit 3C to acquire and store and manage vital data detected by the detection devices 2A and 2B. .

  The wireless units 3 (3A to 3C) are devices corresponding to, for example, 920 Mhz band multi-hop wireless. Specifically, for example, the wireless unit 3C of the task management device 4 communicates directly with the wireless unit 3A having a short distance, and communicates with the wireless unit 3B having a long distance via the wireless unit 3A. I have. That is, the vital data detected by the detection device 2B is transmitted from the wireless unit 3B to the wireless unit 3C via the wireless unit 3A.

  Further, the business management device 4 is connected to the cloud server 6 via, for example, the Internet, and uploads the stored and managed data (for example, business data and vital data) to the cloud server 6 at a predetermined timing. It has become.

  The care worker's mobile terminal 5 is, for example, a tablet type, and displays business data received from the business management device 4. Thereby, the care staff can know their work. When the nursing staff inputs that the nursing care service to the facility resident has been completed, the portable terminal 5 transmits a notification to that effect to the business management device 4.

  The cloud server 6 converts the data (business data and vital data) uploaded from the business management device 4 into Web content and stores and manages the data. Also, when the cloud server 6 is accessed via the Internet from a mobile terminal 7 owned by a related person of the facility resident, the cloud server 6 transmits business data and vital data converted into Web contents to the mobile terminal 7. ing.

  The mobile terminal 7 possessed by a person involved in the facility resident is, for example, a smartphone, accesses the cloud server 6 by an installed Web browser, and transmits business data and vital data converted into Web contents from the cloud server 6. It is designed to receive and display. Thereby, the relevant person of the facility resident can refer to the data (business data and vital data) uploaded from the business management device 4 to the cloud server 6 on the mobile terminal 7 as Web contents. By doing so, the person related to the facility resident can know what kind of nursing service the facility resident has received and what kind of state (breathing, pulse, body movement) it has been. The outline of the entire configuration of the care support system 1 is as described above.

[2. Configuration of Each Part]
Next, the configuration of each unit included in the care support system 1 will be described in detail with reference to block diagrams shown in FIGS. The data handled by the care support system 1 will be described in detail with reference to tables shown in FIGS. First, the configuration of the task management device 4 will be described with reference to the block diagram shown in FIG.

  The task management device 4 includes a control unit 10, a first communication unit 11, a second communication unit 12, a storage unit 13, an operation unit 14, and a display unit 15. The control unit 10 reads out and executes various programs such as a business management program stored in the storage unit 13 to control each unit and execute processing related to business management. Further, the control unit 10 also functions as a tracking unit 10r for collecting data and a time obtaining unit 10t for obtaining time. Details of the tracking unit 10r will be described later. The time obtaining unit 10t has a function of obtaining an accurate current time via the Internet. The first communication unit 11 has, for example, a wireless LAN connection function of the IEEE802.11 standard, and wirelessly communicates with the portable terminal 5 via a wireless LAN built in a nursing care facility. The first communication unit 11 communicates with the cloud server 6 on the Internet via a router (not shown) connected to the wireless LAN.

  The second communication unit 12 is serially connected to the wireless unit 3C, and wirelessly communicates with the wireless units 3A and 3B by using the 920 MHz band multi-hop wireless by the wireless unit 3C. Here, the wireless unit 3C is serially connected to the second communication unit 12 (that is, the wireless unit 3C is externally connected to the business management device 4). However, the present invention is not limited to this. The communication unit 12 may have the function of the wireless unit 3C (that is, the wireless unit 3C may be built in the task management device 4).

  The storage unit 13 includes, in addition to various programs such as a business management program, vital data d1 obtained from the detection device 2, resident management data d2 for managing facility residents, and care management staff. The staff management data d3 and task data d4 for managing tasks (care services) performed by the care staff are stored.

  Here, an example of the vital data d1 is shown in FIG. The vital data d1 includes a detection device ID serving as identification information of the detection device 2 that has detected the vital data d1, a type (respiration, pulse, body movement) of the vital data d1, and a value of the vital data d1 (this is a detected value and ) And the detection date and time of the vital data d1.

  Specifically, the detection device 2 includes, for example, a respiration sensor, obtains a respiration rate per unit time (for example, one minute) by the respiration sensor, and uses the respiration rate as a detection value of respiration. Further, the detection device 2 includes a pulse sensor, and obtains a pulse rate per unit time (for example, one minute) by the pulse sensor, and uses the pulse rate as a detected value of the pulse. Further, the detection device 2 includes a body movement sensor, and obtains an average value of body movement per unit time (for example, one minute) by the body movement sensor. The detection device 2 classifies the average value of the obtained body motion into any one of four patterns of “small” <“medium” <“large” <“out of bed” based on the magnitude thereof, The pattern is used as the detected value of the body motion.

  The detecting device 2 periodically (for example, every one minute) detects the respiratory rate, pulse rate, and body motion, and its own detecting device ID, type, and detection date and time as vital data d1 via the wireless unit 3. The data is transmitted to the business management device 4.

  In this embodiment, the detection device 2 detects the vital data d1 every one minute for simplicity of description, but the present invention is not limited to this, and the detection device 2 may detect the vital data d1 at shorter intervals. Alternatively, detection may be performed at longer intervals.

  Further, in the present embodiment, the vital data d1 of respiration, pulse, and body movement is detected using one detection device 2 including a respiration sensor, a pulse sensor, and a body movement sensor. The present invention is not limited to this. For example, vital data d1 of respiration, pulse, and body motion are obtained by using three detection devices of a detection device including a respiration sensor, a detection device including a pulse sensor, and a detection device including a body motion sensor. May be detected. In this case, these three detection devices may be connected to the wireless unit 3 instead of the detection device 2.

  Next, an example of the resident management data d2 is shown in FIGS. The resident management data d2 includes resident data d2a shown in FIG. 7 and care service data d2b shown in FIG. The resident data d2a is data for each facility resident, and includes a resident ID serving as identification information of the facility resident, a name of the facility resident, and a floor indicating the location of the facility resident in the nursing care facility. It is composed of a room No., a bed No., and a detection device ID indicating the detection device 2 installed on the bed of the facility resident. The resident data d2a is linked to the vital data d1 by the detection device ID.

  On the other hand, the nursing care data d2b is data indicating nursing care service to be provided to each facility resident for one day, and includes the resident ID, the contents of the nursing care service, the scheduled time of the nursing care service, and the nursing care service. (For example, a care worker in charge of a floor of a facility resident receiving a care service). For example, in FIG. 8, the nursing care data d2b in the first and second rows are two nursing care services to be performed in one day for the facility resident identified by the resident ID “R ** 1”. Is shown. The care service data d2b is linked to the resident data d2a by the resident ID.

  In the example illustrated in FIG. 8, the person in charge of the floor is designated as the person in charge of the nursing service data d2b, such as “1F person in charge”. However, the present invention is not limited to this. Or a specific qualification (eg, “Nurse”) may be specified. Incidentally, when a specific care staff is designated, it may be designated by a staff ID serving as identification information of the care staff.

  Next, an example of the staff management data d3 is shown in FIGS. The staff management data d3 includes staff data d3a shown in FIG. 9 and personal authentication data d3b shown in FIG. The staff data d3a is data for each care staff, and includes a staff ID serving as identification information of the care staff, a name of the care staff, a qualification possessed by the care staff, and a floor assigned to the care staff.

  On the other hand, the personal authentication data d3b is data used for personal authentication performed by the care staff using the mobile terminal 5 when starting use of the care support system 1, and includes a staff ID and a password. The personal authentication data d3b is linked to the staff data d3a by the staff ID.

  Next, an example of the business data d4 is shown in FIG. The operation data d4 is nursing care schedule data indicating a schedule for each operation (nursing service) performed by the nursing staff, the operation ID serving as identification information of the operation, the name and staff of the nursing staff who performed the operation (nursing service). ID, facility resident information (floor, room No., bed No., name, resident ID) receiving nursing care service, nursing care content, scheduled nursing care service execution time, comment, and completion of nursing care service The time, corresponding vital data information indicating vital data d1 detected from the facility resident receiving the care service before and after the completion time of the care service, and the data content of the vital data d1 specified by the corresponding vital data information. It is composed of

  As shown in FIG. 11, the business data d4 includes the data of the business that has already been performed (the data in the first to fourth rows) and the data of the business that has not been performed (the data in the fifth line). Is included. The control unit 10 of the work management device 4 displays the work data d4 on the display unit 15 or transmits the work data d4 to the portable terminal 5 of the care worker, so that which work is performed when and which work is performed. It is possible for the care staff to confirm when to carry out.

  The business data d4 is normally automatically generated by the control unit 10 of the business management device 4 based on the nursing service data d2b, and thereafter is updated each time the nursing service is completed. As will be described in detail later, the business data d4 also includes emergency business data (data in the fourth row) which does not exist in the nursing care data d2b but occurs suddenly.

  The comment included in the business data d4 can be input, for example, via the operation unit 14 of the business management device 4 or on the mobile terminal 5 of the care worker.

  The corresponding vital data information included in the business data d4 includes, as information for identifying vital data d1 detected from a facility resident receiving the nursing care service before and after the completion time of the nursing care service, as detection information of the detecting device 2. The device ID and the detection range of the vital data d1 are specified. For example, when "S *** 1 2018/7/20/02: 00 to 2018/7/20/02: 06" is designated in the corresponding vital data information, the specified vital data d1 is: Of the vital data d1 detected by the detecting device 2 identified by S *** 1, three types detected between 2018/7/20/02: 00 to 2018/7/20/02: 06 ( Vital data d1 of respiration, pulse, body movement) is obtained.

  Further, the data content described in the business data d4 is text information generated by the control unit 10 of the business management device 4 based on the detected value of the vital data d1 that matches the corresponding vital data information. Specifically, the control unit 10 sets “respiratory normal” if the respiratory rate indicated in the vital data d1 specified by the corresponding vital data information is within the normal range, but may exceed the normal range. If it is "breathing abnormality". In addition, the control unit 10 sets “pulse normal” if the pulse rate indicated in the vital data d1 specified by the corresponding vital data information is within a normal range, and sets “pulse normal” if the pulse rate exceeds the normal range. Pulse abnormalities. " Further, the control unit 10 converts the largest body movement among the body movements indicated by the vital data d1 specified by the corresponding vital data information into text. For example, if the maximum body motion is “large”, it is determined that “there is a large vibration”.

  In this way, the business data d4 is associated with the nursing care service provided to the facility resident and the vital data d1 detected from the facility resident when receiving the nursing care service. That is, in the business data d4, the fact that the nursing care service is performed for the facility resident is proved by the vital data d1 when the nursing care service is performed. For example, when the facility resident performs the turnover assistance, the facility resident changes the body direction, and at this time, the body movement is detected as the vital data d1. Therefore, if the body data at the time of turning over appears in the vital data d1 detected when the turning over assistance is performed for the facility resident, it can be proved that the turning over assist was actually performed.

  In the task management device 4, the tracking unit 10r of the control unit 10 generates corresponding vital data information and data contents included in the task data d4, and collects (tracks) the vital data d1. I have.

  The configurations of the vital data d1, the resident management data d2, the staff management data d3, and the business data d4 stored in the storage unit 13 of the business management device 4 are as described above.

  Here, the description returns to the configuration of the task management device 4. As shown in FIG. 2, the operation unit 14 of the task management device 4 is, for example, a keyboard and a mouse, and receives an operation input by a care worker. The display unit 15 is, for example, a liquid crystal display, and displays various information such as business data d4. The configuration of the task management device 4 is as described above.

  Next, the configuration of the portable terminal 5 of the care worker will be described with reference to the block diagram shown in FIG. The mobile terminal 5 includes a control unit 20, a communication unit 21, a storage unit 22, an operation unit 23, and a display unit 24. The control unit 20 reads out and executes various programs such as a business application (hereinafter, abbreviated as a business application) program stored in the storage unit 22 to control each unit and execute processing related to business. The communication unit 21 has a wireless LAN connection function, and wirelessly communicates with the business management device 4 via a wireless LAN built in a nursing home.

  The storage unit 22 stores business data d4 received from the business management device 4 in addition to various programs such as business application programs. The operation unit 23 and the display unit 24 are configured by, for example, a touch panel, display various information such as business data d4, and receive an operation input by a care worker.

  Further, the mobile terminal 5 activates the business application 20a by causing the control unit 20 to read and execute the business application program. The control unit 20 functions as the authentication unit 20c and the pop-up display / business completion input unit 20p by the business application 20a. The authentication unit 20c performs authentication when a care worker holding the mobile terminal 5 starts using the care support system 1. The pop-up display / work completion input unit 20p has a function of displaying a pop-up window on the display unit 24 and inputting the completion of the work (care service) via the operation unit 23. The configuration of the mobile terminal 5 is as described above.

  Next, the configuration of the cloud server 6 will be described with reference to the block diagram shown in FIG. The cloud server 6 has a control unit 30, a communication unit 31, and a storage unit 32. The control unit 30 reads various programs such as a Web server program stored in the storage unit 32 and executes the programs, thereby controlling each unit to execute a process of converting the business data d4 and the vital data d1 into Web contents. . The communication unit 21 is connected to the Internet and communicates with the business management device 4 via the Internet. The storage unit 32 stores business data d4 and vital data d1 uploaded from the business management device 4 in addition to various programs.

  Further, the cloud server 6 functions as the Web server 30w by the control unit 30 reading and executing the Web server program. The Web server 30w converts the business data d4 and vital data d1 uploaded from the business management device 4 into Web contents (that is, associates them with Web pages) and stores them in the storage unit 32. When the Web server 30w is accessed by, for example, a Web browser installed in the mobile terminal 7, the Web server 30w provides the mobile terminal 7 with a Web page associated with the business data d4 and the vital data d1 (ie, The business data d4 and the vital data d1 are transmitted. The configuration of the cloud server 6 is as described above.

  Next, the configuration of the mobile terminal 7 possessed by a person related to the facility resident will be described with reference to a block diagram shown in FIG. The mobile terminal 7 includes a control unit 40, a communication unit 41, a storage unit 42, an operation unit 43, and a display unit 44. The control unit 40 reads out and executes various programs such as a Web browser program stored in the storage unit 42 to control each unit and execute a process of displaying a Web page. The communication unit 41 has an Internet connection function, and communicates with the cloud server 6 via the Internet.

  The operation unit 43 and the display unit 44 include, for example, a touch panel, display various information such as a Web page, and receive an operation input by a person related to the facility resident.

  Further, in the mobile terminal 7, the control unit 40 reads and executes the Web browser program to activate the Web browser 40w. The control unit 40 accesses the cloud server 6 using the function of the Web browser 40w, and causes the display unit 44 to display a Web page transmitted from the cloud server 6. The configuration of the mobile terminal 7 is as described above.

[3. Operation flow of care support system]
Next, the operation flow of the care support system 1 will be described in detail. First, an operation flow when the task management device 4 receives the vital data d1 from each wireless unit 3 (that is, an operation flow when receiving the vital data) will be described in detail with reference to a sequence chart shown in FIG.

[3-1. Operation flow when receiving vital data]
First, in step SP1, the wireless unit 3B acquires the vital data d1 detected by the detection device 2B, and in step SP11, transmits the vital data d1 to the wireless unit 3A. On the other hand, the wireless unit 3A acquires the vital data d1 detected by the detection device 2A in step SP10, and receives the vital data d1 from the wireless unit 3B in the following step SP11. Then, in the following step SP12, the wireless unit 3A transmits the vital data d1 detected by the detecting device 2A and the vital data d1 detected by the detecting device 2B to the task management device 4.

  The control unit 10 of the task management device 4 receives the vital data d1 detected by the detecting device 2A and the vital data d1 detected by the detecting device 2B from the wireless unit 3A by the second communication unit 12, and continues. In step SP21, these are stored in the storage unit 13. The operation flow when receiving vital data is as described above. Note that the acquisition timing and the transmission / reception timing of the vital data d1 by the wireless units 3A and 3B shown in the sequence chart of FIG. 12 are examples, and may differ from the sequence chart of FIG.

[3-2. Operation flow when sending business data]
Next, an operation flow when the operation management device 4 transmits the operation data d4 to the portable terminal 5 of the care worker (that is, an operation flow when the operation data is transmitted) will be described in detail with reference to a sequence chart illustrated in FIG. I do.

  First, in step SP30, the control unit 20 of the mobile terminal 5 activates the business application 20a in response to an operation performed on the operation unit 23 by a care worker. In the following step SP31, the business application 20a performs authentication (login) of the care staff with the business management device 4 by the authentication unit 20c. Specifically, the authentication unit 20c displays a login screen for inputting a staff ID and a password on the display unit 24. When the staff ID and the password are input via the operation unit 23, the authentication unit 20c uses these as authentication information. It is transmitted to the task management device 4 by the communication unit 21. When receiving the authentication information from the portable terminal 5 through the first communication unit 11, the control unit 10 of the task management device 4 converts the authentication information and the personal authentication data d3b (FIG. 10) stored in the storage unit 13 By performing the collation, the care worker who has the mobile terminal 5 is authenticated, and the authentication result is returned to the mobile terminal 5 by the first communication unit 11.

  When the nursing care staff is authenticated (that is, login is permitted), the control unit 10 of the work management device 4 extracts the staff data d3a (FIG. 9) from the staff data d3a (FIG. 9) based on the staff ID included in the authentication information in step SP40. Specify the care staff floor. Further, the control unit 10 outputs, from the business data d4 stored in the storage unit 13, business data d4 indicating the nursing care service to the facility resident who is on the floor in charge of the care staff (in other words, the nursing care staff Business data d4) indicating the work in charge is extracted and transmitted to the portable terminal 5 by the first communication unit 11. The business data d4 extracted at this time may be, for example, only the business data that has not been executed.

  In step SP32, the business application 20a of the mobile terminal 5 receives the business data d4 from the business management device 4 through the communication unit 21. In the following step SP33, the business application 20a stores the received business data d4 in the storage unit 22 and displays it on the display unit 24. As described above, the business application 20a of the mobile terminal 5 displays the business data d4 received from the business management device 4 on the display unit 24, thereby performing the business (care service) performed by the care staff having the mobile terminal 5. Can be confirmed by the care staff.

  In the following step SP34, the business application 20a of the mobile terminal 5 specifies the business data d4 with the earliest scheduled execution time among the business data d4 stored in the storage unit 22. Then, the business application 20a compares the current time with the scheduled execution time of the identified business data d4, and the current time is several minutes before (for example, 10 minutes before) the scheduled execution time of the business data d4. Wait until.

  When the current time is several minutes (for example, 10 minutes before) the scheduled execution time of the business data d4, the business application 20a of the mobile terminal 5 obtains a positive result in step SP34 and proceeds to step SP35. In step SP35, the pop-up display / task completion input unit 20p of the task application 20a displays the task data d4 (ie, the task data d4 indicating the nursing care service scheduled to be performed after 10 minutes) on the display unit 24 as a pop-up window. .

  Here, FIG. 14A shows an example of the pop-up window Pw1 displayed at this time. In the pop-up window Pw1, various information (information on facility resident, nursing care content, scheduled execution time, etc.) included in the business data d4 indicating the nursing service scheduled to be implemented after 10 minutes is displayed. ing. Further, a comment field Cm1 and a completion button Bt1 are displayed in the pop-up window Pw1. The comment column Cm1 displays comments included in the business data d4, and allows a comment to be additionally input. The completion button Bt1 is a button for the care staff to input when the work (care service) displayed as the pop-up window Pw1 is completed.

  By displaying such a pop-up window Pw1 on the display unit 24, the business application 20a of the portable terminal 5 notifies the care staff who possesses the portable terminal 5 of the next care service to be performed.

  In the following step SP36 (FIG. 13), the business application 20a of the portable terminal 5 waits until the completion button Bt1 of the popup window Pw1 is pressed. When the completion button Bt1 is pressed, the business application 20a of the mobile terminal 5 obtains a positive result in step SP36 and proceeds to step SP37. In step SP37, the pop-up display / work completion input unit 20p of the business application 20a recognizes that the work (care service) displayed as the pop-up window Pw1 has been completed by pressing the completion button Bt1, and indicates that fact. The care service completion information is transmitted to the task management device 4 by the communication unit 21. The care service completion information includes at least a task ID for identifying the completed care service, a staff ID for identifying the care staff who has provided the care service, and a comment entered in the comment field Cm1 of the pop-up window Pw1. Is included.

  In step SP41, the control unit 10 of the task management device 4 receives the care service completion information from the mobile terminal 5 through the first communication unit 11. In the following step SP42, the control unit 10 of the task management device 4 extracts the task data d4 corresponding to the received care service completion information from the task data d4 stored in the storage unit 13 and updates this. I do.

  Specifically, the control unit 10 selects a task having the same task ID as the task ID included in the received care service completion information from the task data d4 (see FIG. 11) stored in the storage unit 13. Data d4 (that is, business data d4 of the nursing service completed at this time) is extracted.

  Then, the control unit 10 also stores the staff name and the staff ID (both are null up to this point) included in the work data d4 of the completed care service, and the staff ID included in the received care service completion information. Update to That is, the control unit 10 updates the staff name and staff ID included in the completed nursing service business data d4 to the staff name and staff ID that provided the care service.

  Further, the control unit 10 updates the comment included in the business data d4 of the completed care service to the comment included in the received care service completion information. Furthermore, the control unit 10 updates the care service execution completion time (Null up to this point) included in the completed care service operation data d4 to the time at which the care service completion information is received.

  In this way, the control unit 10 updates the staff name, staff ID, comment, and execution completion time included in the business data d4 of the care service in response to the completion of the care service.

  Subsequently, the tracking unit 10r of the control unit 10 stores the vital data stored in the storage unit 13 based on the information on the facility resident included in the completed care service operation data d4 and the execution completion time. From d1, vital data d1 detected from the facility resident who has received the care service before and after the completion time of the care service is collected (tracked) and linked to the business data d4.

  That is, based on the facility resident information included in the business data d4, the tracking unit 10r detects the detection device of the detection device 2 installed on the bed of the facility resident who has received the nursing service of the business data d4. Specify the ID. Further, the tracking unit 10r sets a predetermined time before and after the execution completion time (for example, three minutes before and after) included in the business data d4 as a detection range of the vital data d1.

  The tracking unit 10r sets the detection device ID and the detection range thus obtained as corresponding vital data information indicating the vital data d1 to be collected. Further, the tracking unit 10r collects, from the vital data d1 stored in the storage unit 13, vital data d1 that matches the corresponding vital data information. Note that the tracking unit 10r waits until vital data d1 matching the corresponding vital data information is accumulated in the storage unit 13, that is, the current time is several minutes (for example, three minutes) or more from the completion time of the nursing care service. After confirming that the time has elapsed, the vital data d1 is collected. Further, the tracking unit 10r generates the data content of the collected vital data d1 based on the detected value of the collected vital data d1.

  Then, based on the corresponding vital data information and the data content obtained in this way, the tracking unit 10r calculates the corresponding vital data information and the data content (up to this point) included in the business data d4 of the completed care service. Is updated to Null), thereby linking the vital data d1 with the business data d4.

  In this way, the tracking unit 10r links the business data d4 of the completed nursing service with the vital data d1 detected from the facility resident who has received the nursing service before and after the completion time of the nursing service. Has become. The operation flow at the time of business data transmission is as described above.

[3-3. Operation flow when transmitting emergency business data]
Next, the operation flow when the operation management device 4 transmits the operation data d4 of the emergency operation which occurs suddenly (for example, the operation data d4 on the fourth line shown in FIG. 11) to the portable terminal 5 of the care worker ( That is, the operation flow at the time of emergency business data transmission) will be described in detail with reference to a sequence chart shown in FIG.

  The control unit 10 of the task management device 4 monitors the vital data d1 transmitted from the detection device 2 in step SP50. In the following step SP51, the control unit 10 of the task management device 4 determines whether the vital data d1 whose detected value indicates an abnormal value is detected from the vital data d1 transmitted from the detecting device 2. Here, the vital data d1 in which the detected value indicates an abnormal value is, for example, data in which the respiratory rate exceeds the normal value, data in which the pulse rate exceeds the normal value, and the body motion is “getting out of bed”. Pointed data.

  If the vital data d1 indicating such an abnormal value has not been detected, the control unit 10 of the task management device 4 obtains a negative result in step SP51, returns to step SP50, and continues monitoring the vital data d1. . On the other hand, when vital data d1 indicating an abnormal value is detected, the control unit 10 of the task management device 4 obtains a positive result in step SP51, and proceeds to step SP52.

  In step SP52, the control unit 10 of the task management device 4 specifies the facility resident in which the vital data d1 has been detected based on the vital data d1 indicating an abnormal value, and urgently issues the facility resident to the facility resident. Business data d4 indicating the business is generated. The care service content included in the business data d4 may be, for example, “respiration check”, “pulse check”, or “out-of-bed check” based on a detection value indicating an abnormal value. . The scheduled execution time included in the business data d4 may be, for example, the detection time of vital data d1 indicating an abnormal value.

  In the following step SP53, the control unit 10 of the business management device 4 stores the generated business data d4 in the storage unit 13 and transmits the generated business data d4 to the mobile terminal 5 as the emergency business data d4 by the first communication unit 11. At this time, for example, the control unit 10 is in charge of the occupancy floor of the facility resident in which vital data d1 indicating an abnormal value is detected (that is, the facility occupancy in which vital data d1 indicating an abnormal value is detected). The emergency work data d4 is transmitted to the portable terminal 5 of the care worker who is logged in and who is logged in. If the relevant care worker is not logged in, the emergency work data d4 may be transmitted to the portable terminal 5 of another logged-in care worker.

  In step SP60, the business application 20a of the mobile terminal 5 receives the emergency business data d4 from the business management device 4 through the communication unit 21. In the following step SP61, the pop-up display / task completion input unit 20p of the task application 20a displays the emergency task data d4 on the display unit 24 as a pop-up window.

  Here, FIG. 14B shows an example of the pop-up window Pw2 displayed at this time. In the pop-up window Pw2, various types of information (information on facility occupants, details of nursing care services, scheduled execution times, etc.) included in the emergency work data d4 are displayed. Further, in the pop-up window Pw2, similarly to the pop-up window Pw1 shown in FIG. 14A, a comment section Cm1 and a completion button Bt1 are displayed.

  Subsequent processing is the same as the processing after step SP36 in the sequence chart shown in FIG. The operation flow at the time of emergency business data transmission is as described above. As described above, when detecting the vital data d1 indicating an abnormal value, the task management device 4 generates the emergency task data d4 indicating the task (care service) for confirming the facility resident in which the vital data d1 is detected. This is transmitted to the portable terminal 5 of the care worker. By doing so, the work management device 4 can also promptly notify the care worker of a suddenly occurring work that has not been scheduled.

[3-4. Operation flow when uploading business data]
Next, an operation flow when the operation management device 4 uploads the operation data d4 and the vital data d1 to the cloud server 6 (that is, an operation flow when the operation data is uploaded) will be described in detail with reference to a sequence chart illustrated in FIG. I do.

  First, in step SP70, the control unit 10 of the task management device 4 waits until the current time reaches the preset upload time of the task data d4 and the vital data d1.

  When the current time becomes the upload time of the business data d4 and the vital data d1, the control unit 10 of the business management device 4 obtains a positive result in step SP70, and proceeds to step SP71. In step SP71, the control unit 10 of the business management device 4 reads the business data d4 and the vital data d1 from the storage unit 13, and transmits these to the cloud server 6 by the first communication unit 11. At this time, the control unit 10 of the business management device 4 may, for example, perform the business performed between the previous upload time and the current upload time among the business data d4 and vital data d1 stored in the storage unit 13. The business data d4 and the vital data d1 detected between the previous upload time and the present upload time are transmitted to the mobile terminal 5.

  In step SP80, the control unit 30 of the cloud server 6 receives the business data d4 and the vital data d1 from the business management device 4 through the communication unit 31. In the following step SP81, the control unit 30 of the cloud server 6 operates as the Web server 30w, converts the received business data d4 and vital data d1 into Web contents (that is, associates the business data d4 and vital data d1 with the Web page) and stores the business data d4 and the vital data d1 in the storage unit 32. Remember. The operation flow at the time of uploading business data is as described above.

[3-5. Operation flow when transmitting Web contents]
Next, an operation flow when the cloud server 6 transmits the business data d4 and vital data d1 converted into Web contents to the mobile terminal 7 in response to the access from the mobile terminal 7 (that is, an operation flow when transmitting the Web contents) ) Will be described in detail with reference to a sequence chart shown in FIG.

  First, in step SP90, the control unit 40 of the mobile terminal 7 activates the Web browser 40w according to an operation on the operation unit 43 by a person related to the facility resident. In the following step SP91, the Web browser 40w accesses the cloud server 6 via the communication unit 41 in response to an operation on the operation unit 43 by a person related to the facility resident. Specifically, the web browser 40w accesses the site for the related person of the facility resident provided by the cloud server 6. In this related person site, for example, by registering the resident ID and password of the facility resident, the business data d4 and vital data d1 relating to the facility resident identified by the resident ID can be stored on the Web page. It can be browsed at.

  In step SP100, the control unit 30 of the cloud server 6 operates as the Web server 30w in response to the access from the mobile terminal 7, and reads the business data d4 and the vital data d1 that have been converted into Web contents from the storage unit 32. Then, these are transmitted to the portable terminal 7 by the communication unit 31. Specifically, when the resident ID and the password are input on the related party site by the portable terminal 7, the Web server 30 w executes, from the storage unit 32, the facility resident identified by the resident ID. The service data d4 of the provided nursing service and the vital data d1 detected from the resident of the facility are read out, and these are associated with the data of the Web page and transmitted to the portable terminal 7.

  In step SP92, the Web browser 40w of the mobile terminal 7 receives the business data d4 and the vital data d1 that have been converted into Web contents from the cloud server 6 by the communication unit 41. Specifically, the Web browser 40w compares the business data d4 of the nursing care service performed for the facility resident identified by the input resident ID and the vital data d1 detected from the facility resident with It is received together with the Web page data.

  In the following step SP93, the Web browser 40w of the portable terminal 7 displays the received business data d4 on the display unit 44 as Web contents. Specifically, the Web browser 40w displays, on the display unit 44, a Web page on which the received business data d4 can be browsed, based on the received Web page data.

  In this Web page, when one of the displayed business data d4 is selected and operated, the vital data d1 linked to the selected and operated business data d4 (that is, the selected and operated business data d4) Vital data d1) detected from the facility resident receiving the care service before and after the completion time of the care service indicated by d4 is displayed as a pop-up window.

  Here, FIG. 18 shows an example of the pop-up window Pw3 displayed at this time. In the pop-up window Pw3, respiration, pulse, and body movement vital data d1 associated with the selected operation data d4 are graphed and displayed.

  As described above, the mobile terminal 7 possessed by the person related to the facility resident receives the business data d4 indicating the nursing care service provided to the facility resident from the cloud server 6 and the facility data before and after the completion time of the nursing care service. The vital data d1 detected from the resident is received and displayed. In this way, the mobile terminal 7 can make the facility resident confirm what kind of nursing service is performed by the facility resident by the business data d4, and furthermore, the vital data d1 The state (respiration, pulse, body movement) of the facility resident at the time when the nursing care service is implemented can be confirmed.

[4. Summary and effects]
As described above, in the care support system 1, the control unit 10 of the work management device 4 receives the work data d <b> 4 indicating the schedule for each care service performed by the care staff and the facility received by the second communication unit 12. The vital data d1 periodically detected from the resident is stored in the storage unit 13 and managed. Further, when the control unit 10 of the work management device 4 receives a notification from the mobile terminal 5 of the care worker that the care service to the facility resident has been completed by the first communication unit 11, the business data indicating the completed care service is received. The vital data d1 detected when receiving the nursing care service from the facility resident receiving the nursing care service is linked to d4.

  Thereby, the care support system 1 can support the care service by comprehensively managing the business data d4 indicating the schedule for each care service and the vital data d1 detected from the facility resident.

  Also, in the care support system 1, by linking the vital data d1 detected from the facility resident when receiving the care service to the business data d4 corresponding to the completed care service, the care is provided to the facility resident. The service can be proved by the vital data d1 when the care service was performed.

  In the care support system 1, the control unit 10 of the operation management device 4 uploads the operation data d4 and the vital data d1 to the cloud server 6 by the first communication unit 11. The mobile terminal 7 possessed by a person related to the facility resident can access the cloud server 6 to view the business data d4 and the vital data d1 uploaded to the cloud server 6.

  Thereby, in the care support system 1, it is possible to make the facility resident confirm what kind of care service was performed by the facility resident via the portable terminal 7, and the care service is performed. The state (breathing, pulse, body movement) of the facility resident at the time of the occurrence can be confirmed by a person related to the facility resident.

  Further, in the care support system 1, the control unit 10 of the work management device 4 transmits the work data d4 of the care service assigned to the care staff to the mobile terminal 5 of the care staff by the first communication unit 11. . Thereby, in the care support system 1, it is possible for the care staff to easily and surely confirm the schedule of the care service for which they are responsible.

  Further, in the care support system 1, when the control unit 20 of the mobile terminal 5 uses the installed business application 20a, for example, 10 minutes before the scheduled time of performing the care service, the control unit 20 converts the business data d4 corresponding to the care service to The pop-up window Pw1 is displayed on the display unit 24. Thus, the care support system 1 can reliably notify the care staff that the scheduled service time of the care service for which they are responsible is approaching.

  Further, in the nursing care support system 1, the business management device 4 uploads the business data d4 and the vital data d1 to the cloud server 6 on the Internet. The business data d4 and the vital data d1 are provided as Web contents.

  As described above, in the care support system 1, the business management device 4 that stores and manages the business data d4 and the vital data d1 and the cloud server 6 that provides the business data d4 and the vital data d1 as Web contents are physically separated. Thus, even if the business management device 4 cannot connect to the Internet due to, for example, a failure in the Internet connection service, the business at the nursing care facility is not hindered.

[5. Other Embodiments]
[5-1. Other Embodiment 1]
In the above-described embodiment, the mobile terminal 5 is provided for each care staff member. However, the present invention is not limited to this. For example, the mobile terminal 5 is provided not for each care staff member but for each floor of the care facility. May be performed. In this case, the care worker takes out the portable terminal 5 for the floor in which he / she is in charge, for example, from the portable terminals 5 stored in the staff station, and starts work. In this case, similarly to the above-described embodiment, the care staff may activate the business application 20a installed on the mobile terminal 5 and perform authentication (login).

[5-2. Other Embodiment 2]
In the above-described embodiment, the cloud server 6 converts the business data d4 and the vital data d1 uploaded from the business management device 4 into Web contents and transmits the Web contents to the mobile terminal 7 on which the Web browser 40w is installed. did. Not limited to this, the cloud server 6 transmits the business data d4 and the vital data d1 uploaded from the business management device 4 to the mobile terminal 7 in a format that can be browsed by, for example, a dedicated application installed on the mobile terminal 7. You may make it. In this case, the mobile terminal 7 acquires and displays the business data d4 and the vital data d1 from the cloud server 6 using the dedicated application.

[5-3. Third Embodiment]
Furthermore, in the above-described embodiment, the detection device 2 detects three types of vital data d1 of respiration, pulse, and body movement from a facility resident. However, the present invention is not limited to this. One or two of the vital data d1 may be detected. Alternatively, the detection device 2 may detect vital data d1 (eg, body temperature, blood pressure, etc.) other than respiration, pulse, and body movement.

  Furthermore, in the above-described embodiment, the detection device 2 and the wireless unit 3 are separate members. However, the present invention is not limited to this. For example, the function of the wireless unit 3 is added to the detection device 2 and the detection device 2 The vital data d1 may be detected alone and transmitted to the task management device 4.

[5-4. Other Embodiment 4]
Further, in the above-described embodiment, one detection unit 2 is connected to one wireless unit 3 so that each wireless unit 3 relays between each detection unit 2 and the business management device 4. I made it. However, the present invention is not limited to this. For example, one wireless unit 3 is connected to one wireless unit 3 so that one wireless unit 3 relays between the plurality of detectors 2 and the business management device 4. You may make it.

  Further, in the above-described embodiment, the 920 Mhz band multi-hop radio is used for the communication between the wireless units 3. However, the communication between the wireless units 3 is not limited thereto. May be used. Here, for example, when a wireless LAN is used for communication between the wireless units 3, the wireless unit 3 </ b> C is removed from the business management device 4, and the first communication unit 11 having the wireless LAN connection function also serves as the second communication unit 12. It may be.

  Further, in the above-described embodiment, the business management device 4 transmits the business data d4 and the vital data d1 to the cloud server 6 on the Internet by the first communication unit 11 having the wireless LAN connection function. However, the present invention is not limited thereto, and a third communication unit having, for example, a wired LAN connection function for communicating with the cloud server 6 on the Internet may be separately provided in the business management device 4. If the third communication unit that communicates with the cloud server 6 has a wireless LAN connection function, the first communication unit 11 may function as the third communication unit as in the above-described embodiment. .

[5-5. Other Embodiment 5]
Furthermore, in the above-described embodiment, the vital data d1, the resident management data d2, the staff management data d3, and the business data d4 are used as the data handled by the care support system 1, but this is merely an example. The type and configuration of the data handled in 1 may be changed as appropriate.

[5-6. Other Embodiment 6]
Further, in the above-described embodiment, the business application 20a of the mobile terminal 5 displays information on the next nursing care service to be performed next on the display unit 24 as a pop-up window Pw1, and a completion button arranged in the pop-up window Pw1. When Bt1 is pressed, the work management device 4 is notified that the nursing care service indicated by the pop-up window Pw1 has been completed. The present invention is not limited to this. For example, when a cancel button is provided in the pop-up window Pw1 and the care service indicated in the pop-up window Pw1 is already completed by another care staff, for example, when the cancel button is pressed down, the work is performed. The application 20a may hide the pop-up window Pw1.

[5-7. Other Embodiment 7]
Further, in the above-described embodiment, the control unit 10 of the task management device 4 executes various programs installed in the storage unit 13 to function as the tracking unit 10r and the time acquisition unit 10t. The present invention is not limited to this. For example, the task management device 4 may be provided with the tracking unit 10r and the time acquisition unit 10t as hardware separate from the control unit 10. Furthermore, in the above-described embodiment, the storage unit 13 that stores the business data d4 and the vital data d1 is provided in the business management device 4. However, the present invention is not limited thereto. May be provided separately from the storage unit for storing the vital data d1.

[5-8. Other Embodiment 8]
Furthermore, in the above-described embodiment, the tablet-type portable terminal 5 is used as a specific example of the information processing terminal possessed by the caregiver. However, the present invention is not limited to this. And an information processing terminal such as a smartphone. Further, in the above-described embodiment, the cloud server 6 is used as a specific example of the server to which the nursing care schedule data and the vital data are uploaded. However, the present invention is not limited to this, and any server that functions similarly to the cloud server 6 may be used. For example, a server different from the cloud server 6 may be used. Furthermore, in the above-described embodiment, the mobile terminal 7 that is a smartphone is used as a specific example of the predetermined information processing terminal that can access the server. However, the present invention is not limited to this. And an information processing terminal such as a tablet type.

  Furthermore, in the above-described embodiment, the task management device 4 which is a specific example of the care support device, the management device, and the information processing device monitors the control unit that controls the first communication unit and the second communication unit, and monitors vital data. The control unit 10 is provided as a specific example of the monitoring unit that performs the control. For example, instead of the control unit 10, a control unit that controls the first communication unit and the second communication unit and a monitoring unit that monitors vital data may be separately provided.

[5-9. Ninth Embodiment]
Furthermore, the present invention is not limited to the above-described embodiments. That is, the scope of the present invention extends to an embodiment in which some or all of the above-described embodiment and other embodiments are arbitrarily combined, and an embodiment in which a part is extracted.

  INDUSTRIAL APPLICABILITY The present invention can be widely used as a system for supporting work in a nursing home.

  DESCRIPTION OF SYMBOLS 1 ... Care support system, 2 ... Detection device, 3 ... Wireless unit, 4 ... Business management device, 5, 7 ... Mobile terminal, 6 ... Cloud server, 10, 20, 30, 40, ... Control unit, 10r Tracking unit, 11 First communication unit, 12 Second communication unit, 13, 22, 32, 42 Storage unit, 14, 23, 43 Operation unit, 15, 24 , 44 display unit, 21, 31, 41 communication unit, d1 vital data, d2 resident management data, d3 staff management data, d4 business data.

Claims (14)

A first communication unit that communicates with an information processing terminal of a caregiver who provides a care service;
A second communication unit that receives vital data that is periodically detected from a care receiver who receives a care service;
A storage unit that stores care schedule data indicating a schedule for each care service performed by the caregiver, and the vital data received by the second communication unit;
When the first communication unit receives notification from the information processing terminal of the caregiver that the care service to the care receiver has been completed, the care service is selected from the vital data stored in the storage unit. And a tracking unit that collects vital data detected when the care recipient receives the nursing service from the nursing care recipient and associates the collected vital data with nursing care schedule data indicating the nursing care service. Nursing support device characterized by the following. The tracking unit includes:
When the first communication unit receives notification from the information processing terminal of the caregiver that the care service to the care receiver has been completed, the care service is selected from the vital data stored in the storage unit. The nursing care support device according to claim 1, wherein vital data detected from the care receiver who has received the nursing care service within a predetermined time before and after the time when the nursing care is completed is collected. A control unit that controls the first communication unit and the second communication unit;
The control unit includes:
From the nursing care schedule data stored in the storage unit, nursing care schedule data indicating a nursing care service assigned by the caregiver having the information processing terminal is extracted, and the caregiver has the caregiver by the first communication unit. The care support device according to claim 1, wherein the care support device transmits the care support device to the information processing terminal. The care support device according to any one of claims 1 to 3, wherein the first communication unit and the second communication unit communicate using different communication methods. The care support device according to any one of claims 1 to 3, wherein the first communication unit also serves as the second communication unit. The nursing care support device according to any one of claims 1 to 4, wherein the second communication unit communicates by 920Mhz band multi-hop wireless communication. The care support device according to any one of claims 1 to 6, further comprising a third communication unit that uploads the care schedule data and the vital data stored in the storage unit to a server. A monitoring unit that monitors the vital data received by the second communication unit,
The control unit includes:
When vital data indicating an abnormal value is detected by the monitoring unit, nursing care schedule data indicating a nursing care service for confirming the care receiver in which the vital data is detected is generated, and the nursing care schedule data is converted to the nursing care schedule data. The care support device according to claim 3, wherein the information is transmitted to the information processing terminal of the caregiver in charge of the care receiver by one communication unit. The vital data is
The care support device according to any one of claims 1 to 8, wherein the data is data indicating at least one of respiration, pulse, and body movement. The second communication unit receives vital data periodically detected from the care receiver receiving the care service,
A storage unit that stores care schedule data indicating a schedule for each care service performed by the caregiver, stores the vital data received by the second communication unit,
When the first communication unit that communicates with the information processing terminal of the caregiver receives notification from the information processing terminal that the care service to the care receiver has been completed, a tracking unit is stored in the storage unit. From among the vital data, vital data detected when receiving the nursing service from the cared person receiving the nursing service is collected, and the nursing schedule data indicating the nursing service is collected. A nursing support method characterized by linking vital data. For the information processing device,
A second communication unit receiving periodically detected vital data from a cared person receiving the care service;
A storage unit that stores care schedule data indicating a schedule for each care service performed by the caregiver, storing the vital data received by the second communication unit;
When the first communication unit that communicates with the information processing terminal of the caregiver receives notification from the information processing terminal that the care service to the care receiver has been completed, a tracking unit is stored in the storage unit. From among the vital data, vital data detected when receiving the nursing service from the cared person receiving the nursing service is collected, and the nursing schedule data indicating the nursing service is collected. The step of associating vital data with the nursing care support program. A detection device for periodically detecting vital data from a care receiver receiving a care service;
An information processing terminal possessed by a caregiver who provides a care service;
A management device that stores and manages care schedule data indicating a schedule for each care service performed by the caregiver;
With
The management device,
A first communication unit that communicates with an information processing terminal of the caregiver;
A second communication unit that receives the vital data periodically detected from the care receiver from the detection device,
A storage unit that stores the care schedule data and the vital data received by the second communication unit,
When the first communication unit receives notification from the information processing terminal of the caregiver that the care service to the care receiver has been completed, the care service is selected from the vital data stored in the storage unit. And a tracking unit that collects vital data detected when the care recipient receives the nursing service from the nursing care recipient and associates the collected vital data with nursing care schedule data indicating the nursing care service. Nursing care support system characterized by the following. A server accessible from a predetermined information processing terminal,
The management device,
The care support system according to claim 12, further comprising a third communication unit that uploads the care schedule data and the vital data stored in the storage unit to the server. The server is
A storage unit that stores the care schedule data and the vital data uploaded from the management device,
A communication unit that transmits the nursing care schedule data and the vital data stored in the storage unit to the predetermined information processing terminal in response to an access from the predetermined information processing terminal. The care support system according to claim 13.

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