JP2019086993A - Transportation support system - Google Patents

Abstract

To provide a transportation support system capable of accurately calculating arrival time at a transportation location and efficiently transporting a care receiver.SOLUTION: A transportation support system 1 includes a memory 10 and a program 20. The memory 10 includes: a care receiver information storage area 11; a boarding time storage area 12 for storing boarding time information of each care receiver; and a traveling time storage area 13 for storing traveling time information of a vehicle. The program 20 includes: an extraction program 28 for extracting specific care receiver information; a route calculation program 22 for calculating a traveling route based on the specific care receiver information; an arrival time calculation program 23 for calculating arrival time at a transportation location on a circulation route; an operation time calculation program 24 for calculating stop time and movement time of the vehicle based on reception of signals from the outside; and an update program 25 for updating the boarding time information and the traveling time information.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a transfer support system for a cared person attending a care related facility.

  Conventionally, in a care related facility, a staff member transfers a plurality of care recipients from the care recipient's home to the care related facility. Since the care recipient who uses the care related facility varies depending on the day, the staff of the care related facility prepares the patrol route according to the care recipient who transfers on each day.

  In order to improve the efficiency of transportation of such a cared person, various researches have been made on a transportation support system that creates an efficient patrol route of the cared person.

  For example, it is based on a data memory area storing carer information on the transfer position of the cared person, vehicle information on usable vehicles, personnel information on transferable personnel, etc., and specific information extracted from the data memory area. And a calculation program for calculating a patrol route are proposed (see, for example, Patent Document 1).

  In such a transfer support system, since a specific information is extracted from information stored in advance to calculate a patrol route, an efficient patrol route is smoothly created.

JP, 2017-68504, A

  However, in the transfer support system described in Patent Document 1, the traveling prediction time is calculated based on the total distance of the traveling route and a fixed getting on / off time (for example, 10 minutes per person) in all the care recipients, Determine the estimated time of arrival of the vehicle at each transfer location.

  However, the cared person may be elderly or have a physical disability, etc., and the actual getting on / off time varies greatly depending on the physical condition of each cared person. In addition, the traveling time of the vehicle between the plurality of transfer positions is not only dependent on the distance, but also depends on traffic conditions and the like.

  Therefore, in the transfer support system described in Patent Document 1, it is difficult to accurately calculate the estimated traveling time, and the actual arrival time of the vehicle at each transfer position may be before or after the estimated arrival time. .

  If the vehicle arrives at the pick-up position earlier than the scheduled arrival time, the vehicle needs to wait until the care recipient is ready, and if the vehicle arrives at the pick-up position later than the scheduled arrival time, the cared person waits Time will come.

  Therefore, in the transfer support system described in Patent Document 1, there is a limit to the efficiency of transfer of the care receiver.

  Therefore, the present invention provides a transfer support system that can accurately calculate the arrival time of the transfer position and can transfer the care receiver efficiently.

  The present invention [1] is a system for supporting a transfer activity for transferring a plurality of carers to a care related facility using a vehicle, which is a storage area for storing information, and information stored in the storage area. A processing unit for processing; and the storage area includes a care receiver information storage area storing care receiver information on the transfer position of a plurality of care receivers, and the getting on / off time information of each care receiving person And a transfer time storage area storing transfer time information of the vehicle between the plurality of transfer positions, wherein the processing means is configured to store the transfer time storage area from the care receiver information storage area, Based on the specific care receiver information for extracting the specific care receiver information corresponding to the care receiver to be transferred, and based on the specific care receiver information, the departure position of the specific care receiver starting from the care related facility Patrol and reach the care related facilities And calculating the traveling time information corresponding to the specific cared person from the traveling time storage area based on the traveling route and the traveling time storage area, and The vehicle travels on the basis of arrival time calculation means for extracting the travel time information corresponding to the transfer locations adjacent to each other in the patrol route and calculating the arrival time of the transfer location, and receiving the signal from the outside The stopping time of the vehicle at the transfer position and the moving time of the vehicle between the adjacent transfer positions when actually traveling on the route, and the getting on and off time based on the stopping time, and the stopping time The travel time information stored in the storage area is updated, and the travel time information stored in the travel time storage area is updated based on the travel time. It includes an updating means for updating, the pick-up support system of care-related facilities that are equipped with the.

  According to such a configuration, the operation time calculation means may stop the vehicle at the transfer position and the adjacent transfer position when the vehicle actually travels the patrol route based on the reception of the signal from the outside. Calculate the travel time of the vehicle between. Then, the updating means updates the boarding time information stored in the boarding time storage area based on the actual stopping time of the vehicle, and is stored in the traveling time storage area based on the actual traveling time of the vehicle Update travel time information.

  Therefore, the boarding time information stored in the boarding time storage area can be updated based on the actual stopping time of the vehicle at the transfer position, that is, the actual boarding time of the cared person, and is stored in the traveling time storage area The travel time information can be updated based on the actual travel time of the vehicle.

  Then, the arrival time calculation means extracts the boarding time information and the movement time information to be updated based on the traveling route calculated by the route calculation means, and calculates the arrival time of the transfer position.

  Therefore, it is possible to improve the accuracy of the arrival time of the transfer position. As a result, it is possible to reduce the time loss in the transfer of the care receiver, and the care receiver can be efficiently transferred.

  The present invention [2] comprises: a management device provided with the storage area and the processing means, an arrival signal corresponding to the arrival of the vehicle at the transfer position, and a departure signal corresponding to the departure of the vehicle from the transfer position. A terminal device capable of transmitting data to the management device, wherein the operating time calculation means calculates the stop time by receiving the departure signal after receiving the arrival signal, and after receiving the departure signal, The transportation support system of the care related facility according to the above [1], which calculates the traveling time by receiving an arrival signal, is included.

  According to such a configuration, the terminal device can transmit, to the management device, an arrival signal corresponding to the arrival of the vehicle at the transfer position and a departure signal corresponding to the departure from the transfer position of the vehicle. And operation time calculation means calculates the stop time of a vehicle by reception of a departure signal after receiving an arrival signal, and calculates travel time of a vehicle by reception of an arrival signal after reception of a departure signal.

  However, the stop and movement of the vehicle can also be determined by the Global Positioning System (GPS).

  However, when the stop of the vehicle at the transfer position is judged by GPS, the stop of the vehicle is a stop according to the getting on and off of the care receiver, or according to the traffic situation around the transfer position (for example, level crossing, traffic light, traffic jam, etc.) Can not judge if it is a stop. Therefore, it is difficult to accurately determine the stopping time of the vehicle according to the getting on and off of the care recipient and the moving time of the vehicle between the adjacent transfer positions based on the GPS.

  On the other hand, according to the above configuration, since the terminal device can transmit the arrival signal and the departure signal to the management device, if the terminal device is disposed in the vehicle, the arrival signal and the departure signal can be It can transmit to the management device from the terminal device in the vehicle.

  Therefore, the user can operate the terminal device after the vehicle arrives at the transfer position, and can transmit an arrival signal to the management device, and then operate the terminal device after the getting on / off of the cared person has been completed. A signal can be sent to the management device. As a result, after receiving the arrival signal, the operation time calculation means can accurately calculate the stop time of the vehicle according to the getting on and off of the care receiver by receiving the departure signal.

  The user can then operate the terminal after the vehicle has arrived at the next pick-up location and send an arrival signal to the management device. By this, the operation time calculation means can calculate the movement time of the vehicle between the adjacent pick-up positions with high accuracy by receiving the arrival signal after receiving the departure signal.

  Therefore, the updating means can update the getting on / off time information based on the accurately calculated stopping time of the vehicle, and can update the moving time information based on the accurately calculated moving time of the vehicle. As a result, the accuracy of the arrival time of the transfer position can be surely improved, and the care receiver can be transferred more efficiently.

  The present invention [3] is characterized in that the storage area is a map storage area storing map data, a vehicle information storage area storing vehicle information on specifications and the number of usable vehicles, and personnel capable of transfer. A personnel information storage area storing personnel information related to the group, the processing means further comprising display means for displaying the traveling route on the map data, and the route calculation means is configured to [1] or the above [1], wherein the patrol route is calculated based on specific vehicle information extracted from the vehicle information storage area and specific personnel information extracted from the personnel information storage area, in addition to carer information It includes a transportation support system for care related facilities described in [2].

  According to such a configuration, the route calculation means calculates the patrol route based on the specific vehicle information and the specific personnel information in addition to the specific care receiver information. Therefore, a patrol route can be calculated in consideration of transferable vehicle information and personnel information. As a result, the care recipient can be transported more efficiently.

  According to the transfer support system of the present invention, the arrival time of the transfer position can be accurately calculated, and the care receiver can be transferred efficiently.

FIG. 1 is a schematic block diagram showing an embodiment of a transfer support system of the present invention. FIG. 2 is an explanatory view for explaining the care receiver information, the vehicle information and the personnel information stored in the memory shown in FIG. FIG. 3 is an explanatory diagram for explaining the getting on / off time information and the moving time information stored in the memory shown in FIG. FIG. 4A shows an operation screen of the smartphone shown in FIG. 1 in a state where a departure button is displayed. FIG. 4B is an operation screen of the smartphone shown in FIG. 1, showing a state where an arrival button is displayed. FIG. 5 shows a flowchart of processing of the transfer support system shown in FIG. FIG. 6 is an explanatory diagram for explaining step 1 shown in FIG. FIG. 7 shows a flowchart of step 2 shown in FIG. FIG. 8 shows an example of the cyclic route calculated in step 2-3 shown in FIG. FIG. 9 shows a flowchart of step 4 shown in FIG.

<Transportation support system>
One embodiment of the transfer support system of the present invention will be described using FIGS. 1 to 9.

  As shown in FIG. 1, the transfer support system 1 is a system that supports a transfer activity of transferring a plurality of care recipients to a care related facility using a vehicle.

  Care related facilities are facilities which care for people who need care such as elderly people. Facilities that provide services such as day service, day care, cognitive-enabled day service, short stay, visiting care, visiting nursing, visiting rehabilitation, group home, specified nursing homes, nursing homes, etc. as care related facilities Can be mentioned.

  The transfer support system 1 includes a management device 2 and a terminal device 3.

<Management device>
The management device 2 is disposed in a care related facility, and managed or used by the care related facility. The management device 2 includes a processing device 4 and an input device 5.

  The processing device 4 is a host computer, and includes an arithmetic processing unit 6, a memory 10 as an example of a storage area, and a program 20 as an example of processing means.

  The arithmetic processing unit 6 is a central processing unit (CPU), and can execute the program 20. The arithmetic processing unit 6 calculates or records the information input from the input device 5 and the information stored in the memory 10 based on the program 20 and records the information in the memory 10.

  The memory 10 includes a care receiver information storage area 11, a map storage area 14, a vehicle information storage area 15, a personnel information storage area 16, a getting on / off time storage area 12, a travel time storage area 13, and a temporary information storage area. An area 17, an operation getting on and off time storage area 18, and an operation moving time storage area 19 are provided.

  The care receiver information storage area 11 is a memory area for storing the care receiver information. As shown in FIG. 2, the care receiver information storage area 11 stores information on all the plurality of care recipients registered in the care related facility. In addition, the number of the care recipient registered in the care related facility is not particularly limited, but in the present embodiment, for the sake of convenience, it is ten persons of Mr. A to Mr. J.

  The care receiver information includes at least the transfer position (address) of each care receiver. That is, the care receiver information relates to the transfer position of a plurality of carers. Further, preferably, the care receiver information further includes the condition, name, contact information, desired transfer time, and other conditions of each care receiver. As the condition of the care recipient, for example, the condition of the body, such as whether or not the care recipient uses a wheelchair, for example, because the road width around the transfer position is narrow, only minicars are available, ride to the care recipient's home Situations of surrounding environment such as impossibility etc. Other conditions include, for example, the limitation of the cared person riding on the vehicle. In addition, in FIG. 2, the example of each condition of A to J, a contact address, a desired transfer time, and other conditions are shown.

  As shown in FIG. 1, the map storage area 14 is a memory area for storing map data. As map data, commonly known or commercially available map data can be used.

  As shown in FIG. 2, the vehicle information storage area 15 is a memory area for storing vehicle information. The vehicle information storage area 15 stores information on all vehicles owned by the care related facility. Vehicle information includes, for example, standard vehicles (large vehicles, ordinary vehicles, light vehicles, etc.), and nursing care vehicles (chair care moving vehicles such as wheelchair moving sloper vehicles, wheelchair moving lift vehicles, side lift seat vehicles, etc.) Specifications include, for example, the capacity of each vehicle, such as the number of vehicles. That is, the vehicle information relates to specifications and the number of usable vehicles. The number of vehicles owned by the care related facilities is not particularly limited, but in the present embodiment, the number of vehicles is five for the first to fifth vehicles for the sake of convenience. Further, FIG. 2 shows an example of specifications and capacities of the first to fifth cars.

  The personnel information storage area 16 is a memory area for storing personnel information. The personnel information storage area 16 stores information on all transferable staff registered in the care related facility. The personnel information includes the number of staff members and vehicle specifications that the staff can drive. That is, the personnel information relates to transferable personnel. The number of transferable staff members of the care related facility is not particularly limited, but in the present embodiment, five members of b to b are for convenience. Further, FIG. 2 shows an example of vehicle specifications that can be driven by each of i to h.

  As shown in FIG. 3, the getting on / off time storage area 12 is a memory area for storing getting on / off time information of each cared person included in the cared person information. The boarding time information includes the boarding time required for each cared person to get on and off the vehicle. The boarding time storage area 12 stores a predetermined preset value (for example, 10 minutes / person) before the operation of the transfer support system 1 as the boarding time information, and after the operation of the transfer support system 1, the update program 25 described later Stores the updated value to be updated.

  The travel time storage area 13 is a memory area for storing travel time information of the vehicle between a plurality of transfer positions included in the care receiver information. The travel time storage area 13 stores information on the travel time of the vehicle from one pick-up position arbitrarily selected among the plurality of pick-up positions to another pick-up position. The travel time information preferably includes the travel time of the vehicle according to all combinations of two transfer positions included in the plurality of transfer positions, the transfer time of the vehicle from the care related facility to each transfer position, and care from each transfer position. Includes travel time of vehicle to related facilities.

  The travel time storage area 13 is used as travel time information on the corresponding travel distance (the distance between two transfer positions or the distance between a care related facility and each transfer position) before the operation of the transfer support system 1. The preset value calculated based on the stored value is stored, and the updated value updated by the update program 25 described later after the operation of the transfer support system 1 is stored.

  In addition, the travel time information may correspond to all the vehicles included in the vehicle information, or may correspond to each vehicle. Note that the above travel time may vary from vehicle to vehicle due to the road environment (for example, road width etc.) on which the vehicle travels and the size of the vehicle, so the travel time storage area 13 is preferably Stores travel time information corresponding to each vehicle.

  As shown in FIG. 1, the temporary information storage area 17 is stored in the care receiver information storage area 11, the vehicle information storage area 15, the personnel information storage area 16, the boarding time storage area 12 and the travel time storage area 13. Temporarily store some or all of the information.

  The operation boarding time storage area 18 temporarily stores information on a stop time (described later) calculated by an operation time calculating program 24 described later.

  The travel time storage area 19 temporarily stores information on travel time (described later) calculated by the travel time calculation program 24 described later.

  The program 20 includes an extraction program 28, a route calculation program 22 as an example of route calculation means, an arrival time calculation program 23 as an example of arrival time calculation means, a display program 26 as an example of display means, and data transmission A program 27, an operation time calculation program 24 as an example of operation time calculation means, and an update program 25 as an example of update means are provided.

  The extraction program 28 extracts specific care receiver information corresponding to the cared person to be transferred from the care receiver information storage area 11, and extracts specific vehicle information corresponding to a usable vehicle from the vehicle information storage area 15. Then, from the personnel information storage area 16, the specific personnel information corresponding to the transferable staff is extracted. Then, the extraction program 28 stores the specific care receiver information, the specific vehicle information, and the specific personnel information in the temporary information storage area 17.

  The route calculation program 22 departs from the care related facility based on the specific care receiver information, the specific vehicle information, and the specific personnel information, and patrols the transfer position of the specific care receiver to the care related facility. Calculate the traveling route to reach. That is, the route calculation program 22 travels based on the specific vehicle information extracted from the vehicle information storage area 15 and the specific personnel information extracted from the personnel information storage area 16 in addition to the specific care receiver information. Calculate the route. In other words, the route calculation program 22 places each of the transferable staff (persons) on each of the usable vehicles based on the predetermined conditions, and efficiently transfers the transfer position of the care receiver to which the vehicles transfer. Calculate the route to go around.

  The arrival time calculation program 23 extracts boarding time information (hereinafter, specified boarding time information) corresponding to a specific cared person included in the boarding route from the boarding time storage area 12 based on the boarding route. Then, from the travel time storage area 13, travel time information (hereinafter, referred to as specific travel time information) corresponding to a position between stop positions adjacent to each other in the cyclic route is extracted. As stop positions adjacent to each other, for example, transfer positions adjacent to each other in the patrol route, care related facilities and the first transfer position on the patrol route, last transfer position in the patrol route, and care related facilities can be mentioned.

  Then, the arrival time calculation program 23 stores the specific getting on / off time information and the specific traveling time information in the temporary information storage area 17. After that, the arrival time calculation program 23 determines the departure time and arrival time of the care related facility, and each included in the patrol route, based on the specific getting on / off time information and the specific travel time information stored in the temporary information storage area 17. Calculate the arrival time and departure time of the transfer location.

  The display program 26 displays the traveling route calculated by the route calculation program 22 on the map data. Further, the display program 26 displays the departure time and arrival time calculated by the arrival time calculation program 23. More specifically, the display program 26 includes the map data including the patrol route, the departure time and arrival time of the care related facility, and the arrival time and departure time of each pick-up location included in the patrol route, as input devices 5. On the display of.

  The data transmission program 27 transmits, from the management device 2 to the terminal device 3, patrol route data corresponding to the patrol route, and time data on departure time and arrival time of each stop position (pickup position and care related facility).

  The operation time calculation program 24 determines the stopping time of the vehicle at each transfer position when the vehicle actually travels the patrol route based on the reception of the signal from the outside, and the stop positions adjacent to each other in the patrol route Calculate the travel time of the vehicle between the adjacent pick-up location, the care related facility and the first pick-up location, the last pick-up position and the care related facility). More specifically, after receiving an arrival signal described later, the operation time calculation program 24 calculates a stop time by receiving an departure signal described later, and after receiving an departure signal described later, receives an arrival signal described later. , Calculate travel time.

  Then, the operation time calculation program 24 stores, for example, information on the calculated stop time (operation stop time information) in the operation getting on and off time storage area 18, and calculates information on the calculated movement time (operation movement time information) to the operation movement time It is stored in the storage area 19.

  The update program 25 updates the boarding time information stored in the boarding time storage area 12 based on the stop time calculated by the operating time calculation program 24, and based on the traveling time calculated by the operating time calculation program 24. The movement time information stored in the movement time storage area 13 is updated.

  Specifically, the update program 25 calculates the updated value of the boarding time information based on the operation stop time information stored in the boarding time storage area 18, and the boarding time stored in the boarding time storage area 12 Replace with information. Further, the update program 25 calculates the update value of the traveling time information based on the operating traveling time information stored in the operating traveling time storage area 19 and replaces it with the traveling time information stored in the traveling time storage area 13 .

  The input device 5 is electrically connected to the processing device 4. The input device 5 is operable by the staff. The input device 5 can wirelessly communicate with the terminal device 3 as described later in detail.

<Terminal device>
The terminal device 3 can wirelessly communicate with the management device 2. The terminal device 3 can transmit at least an electrical signal to the management device 2, and preferably can receive an electrical signal from the management device 2. The terminal device 3 can also receive data from the management device 2 by wire and / or wirelessly.

  As an electric signal that can be transmitted by the terminal device 3, for example, an arrival signal corresponding to the arrival of the vehicle at the transfer position, a departure signal corresponding to the departure from the transfer position of the vehicle, and cancellation of the care recipient who is scheduled for transfer A cancellation signal etc. are mentioned.

  As an electric signal which can be received by the terminal device 3, for example, a cancellation signal corresponding to the cancellation of the care receiver scheduled for transfer is mentioned. Examples of data that can be received by the terminal device 3 include, for example, data that can be transmitted by the data transmission program 27. Specifically, the above-described cyclic route data, the above-described time data, and the like can be given.

  The terminal device 3 can be disposed in a vehicle, and preferably, portable by staff. The number of terminal devices 3 is not particularly limited, and may be equal to, for example, the number of vehicles owned by the care related facility or the number of staff of the care related facility.

  As such a terminal device 3, for example, a smartphone, a tablet type personal computer, a smart watch, a smart glass and the like can be mentioned, and preferably, a smartphone can be mentioned. Hereinafter, the case where the terminal device 3 is the smartphone 3A will be described in detail.

  As shown in FIG. 4A, the smartphone 3A includes a touch panel display 30. Also, although not shown, the smartphone 3A includes a processor and application software (hereinafter referred to as an application).

  The processor executes the app. The application displays the operation screen 31 on the touch panel display 30. The operation screen 31 includes at least a departure button 32, and preferably further includes a cancel button 33, a map display unit 35, a time display unit 34, and a point display unit 36.

  The departure button 32 is disposed on the lower part of the operation screen 31. When the user taps the departure button 32 (touching operation), the application causes the smartphone 3A to transmit a departure signal. Thereafter, the application displays an arrival button 37 instead of the departure button 32, as shown in FIG. 4B. When the user taps the arrival button 37, the application causes the smartphone 3A to transmit an arrival signal. Thereafter, as shown in FIG. 4A, the application displays the departure button 32 instead of the arrival button 37.

  The cancel button 33 is disposed on the left side of the departure button 32. When the user taps the cancel button 33, the application causes the smartphone 3A to transmit a cancel signal.

  The map display unit 35 is disposed above the departure button 32 and the cancel button 33. The map display unit 35 displays a map including the patrol route and each transfer position based on the patrol route data.

  The time display unit 34 is disposed above the map display unit 35. The time display unit 34 displays the arrival time and arrival time at each stop position based on the time data.

  The point display unit 36 is disposed above the time display unit 34. The point display unit 36 displays a transfer position at which the vehicle currently stops or a transfer position at a destination to which the vehicle is currently heading, and a transfer position before and after the transfer position.

  The arrangement of the displays (the departure button 32, the cancel button 33, the map display unit 35, the time display unit 34, and the point display unit 36) on the operation screen 31 is not particularly limited.

  Such an application can be downloaded to the smartphone 3A via a telecommunication line such as the Internet, for example.

<Process of transportation support system>
Next, the process of the transfer assistance system 1 will be described with reference to FIGS. 5 to 9.

  As shown in FIG. 5, the processing of the transfer assistance system 1 includes step 1 of extracting specific information from the memory 10, step 2 of calculating a patrol route from the particular information, and each shuttle location based on the patrol route. Step 3 of calculating arrival time, step 4 of calculating actual stop time and travel time of the vehicle, and step 5 of updating boarding time information and travel time information.

  In step 1, the arithmetic processing unit 6 executes the extraction program 28 in accordance with the operation of the input device 5 by the user. The extraction program 28 extracts specific information from the corresponding memory 10.

  Specifically, as shown in FIG. 6, the user operates the input device 5 to receive the care recipient who is the transfer target, the vehicle (vehicle number) available for transfer, and the transferable staff. Choose Note that, in FIG. 6, a gray and not hatched portion is the selected information. Thus, the extraction program 28 extracts specific vehicle information from the care receiver information storage area 11, extracts specific vehicle information from the vehicle information storage area 15, and extracts specific personnel information from the personnel information storage area 16. Do. Then, the extraction program 28 stores the information in the temporary information storage area 17.

  Next, in step 2, as shown in FIG. 7, the processing unit 6 executes the route calculation program 22. The route calculation program 22 calculates a cyclic route.

  Step 2 is a step of determining an appropriate vehicle (one or a plurality of vehicles) based on the care receiver information, the vehicle information and the personnel information stored in the temporary information storage area 17 (step 2-1); A step of assigning a driver to the determined used vehicle (step 2-2), and a step of calculating each traveling route for each vehicle (step 2-3) are included.

  Step 2-1 is performed, for example, in the same manner as step 4-1 described in paragraphs [0045] to [0049] of JP-A-2017-68504. That is, after the maximum number of vehicles used is first determined by the number of staff members, in step 2-1, the specifications and the number of appropriate vehicles are determined according to the care receiver information.

  Specifically, as shown in FIG. 6, the transfer target person includes the care recipient (Mr. C) with wheelchair use, so the fifth car (sloper car), which is a wheelchair compatible car, is determined. Then, among the remaining vehicles, the fourth largest car (large car, seven cars) is determined.

  In step 2-2, based on the personnel information stored in the temporary information storage area 17, the driver to be assigned to the determined vehicle in use is determined from the viewpoint of the number of staff and vehicles available to the staff. Specifically, in the case of FIG.

  As shown in FIG. 8, step 2-3 is performed, for example, in the same manner as step 4-2 described in paragraphs [0050] to [0058] of JP-A-2017-68504. In step 2-3, after traveling to the transfer position farthest from the care related facility, a circulation route is calculated based on the basic setting to sequentially tour the transfer position closest to the transfer position, and an interrupt to prioritize the basic setting When a condition (for example, with wheelchair use, etc.) is present, a patrol route including the interruption condition is preferentially calculated.

  For example, when a cared person using a wheelchair is present as an interruption condition, first, a patrol route which is a wheelchair-compatible vehicle (for example, a sloper vehicle) is preferentially calculated. The patrol route of the wheelchair-enabled car first selects the transfer position of the care recipient who is not a wheelchair user and patrols, and finally selects the transfer position of the care recipient of the wheelchair user We go around and return to care-related facilities.

  In the following, the pick-up position of the care recipient who is the pick-up target is distinguished based on the name of the pick-up recipient, for example, the pick-up position of Mr. A is the pick-up position of Mr. A, the pick-up position of Mr. B is pick-up Position. Further, in FIG. 8, a care related facility is shown as X.

  In the present embodiment, as shown in FIG. 8, since Mr. C is a wheelchair user, the first traveling route R1 of the fifth car (3 persons), which is a wheelchair-compatible car (slopper car), is given priority. Is calculated. The first patrol route R1 departs from a care related facility and travels the farthest A transfer location, then travels the B transfer location closest to the A transfer location, then the wheelchair user C's C. After traveling around the transfer location, return to the care related facility.

  In addition, the second traveling route R2 of the 4th car has the basic settings except for the transfer position included in the already calculated traveling route (for example, the first traveling route R1) because there is no other interruption condition. Calculated based on. The second patrol route R2 departs from the care related facility, and from the farthest H pick-up location except for the pick-up location (A to C pick-up location) included in the first patrol route R1, D pick-up location, E pick-up location , J J transfer position and F transfer position in order, and return to the care related facility.

  Thus, for each of the determined vehicles, the patrol route (first patrol route R1 and second patrol route R2) is calculated.

  Next, as shown in FIG. 5, in step 3, the processing unit 6 executes the arrival time calculation program 23. The arrival time calculation program 23 extracts specific boarding time information from the boarding time storage area 12 based on each traveling route, and extracts specific traveling time information from the traveling time storage area 13 based on each traveling route. .

  Specifically, as shown in FIG. 3, the arrival time calculation program 23 calculates Mr. A's boarding time, Mr. B's boarding time, and Mr. C's boarding time based on the first cyclic route R1. Are extracted from the boarding time storage area 12.

  In addition, the arrival time calculation program 23 calculates the traveling time of the vehicle from the care related facility to the A pick-up position, the moving time of the vehicle from the A pick-up position to the B pick-up position, and B pick-up based on the first patrol route R1. The travel time of the vehicle from the position to the C transfer position and the travel time of the vehicle from the C transfer position to the care related facility are extracted from the transfer time storage area 13.

  Also, the arrival time calculation program 23 extracts the getting on / off time of Mr. D, Mr. E, Mr. F, Mr. H and Mr. J from the getting on / off time storage area 12 based on the second traveling route R2. In addition, the arrival time calculation program 23 calculates the moving time of the vehicle from the care related facility to the H pick-up location, the moving time of the vehicle from the H pick-up location to the D pick-up location, and D pick-up based on the second traveling route R2. Travel time of the vehicle from the position to the E pick-up position, travel time of the vehicle from the E pick-up position to the J pick-up position, travel time of the vehicle from the J pick-up position to the F pick-up position The travel time of the vehicle up to is extracted from the travel time storage area 13.

  When the travel time storage area 13 stores travel time information corresponding to each vehicle, the travel time is extracted from the travel time information corresponding to the vehicle used for the patrol route.

  Then, as shown in FIG. 5, the arrival time calculation program 23 stores the specific transit time information and the specific travel time information in the temporary information storage area 17 (see FIG. 1), and then the temporary information storage area 17. The departure time and arrival time of the care related facility at each of the patrol routes (the first patrol route R1 and the second patrol route R2, respectively) based on the specific boarding time information and the particular travel time information stored in Calculate the arrival time and departure time of each transfer location.

  Further, the arrival time calculation program 23 can calculate the traveling time required for each traveling route together with the above arrival time. Then, the arrival time calculation program 23 is, for example, as in steps 4-3 and 4-4 described in paragraphs [0059] to [0065] of JP-A-2017-68504, predetermined traveling time is set. It is determined whether or not it is within the limit time, and if it is determined that the predetermined limit time is exceeded, the process may return to Step 2-1 (see FIG. 7) to redetermine the vehicle to be used. When redetermining the vehicle to be used, for example, the number of vehicles to be used is increased by one.

  In addition, when there is a designated cared person whose pick-up time of the cared person is designated as an option setting, it returns to step 2-3 (refer to FIG. 7), and patrols the designated cared person at the designated pick-up time. As such, it is possible to recalculate a cyclic route. For example, the order of the patrol of the designated cared person can be replaced with the order of the patrols of other carers such that the arrival time of the designated cared person at the pickup position becomes the designated pickup time. In addition, when other conditions (such as passenger limitation) are specified, the specification takes precedence.

  From the above, the traveling route and the departure time and arrival time of each stopping position (the transfer position and the care related facility) regarding the traveling route are determined.

  In addition, the display program 26 is executed as necessary, and the map data including the patrol route and the departure time and arrival time of each stop position (pickup position and care related facilities) are displayed on the display of the input device 5 .

  In step 4, as shown in FIG. 9, a step (step 4-1) of reflecting the patrol route, the departure time and arrival time of each stop position on the smartphone 3A, and the vehicle based on the electric signal from the smartphone 3A Calculating the actual stop time and travel time of the (step 4-2).

  In step 4-1, the processing unit 6 executes the data transmission program 27 in response to the operation of the input device 5 by the user or the request of the application of the smartphone 3A. The data transmission program 27 relates to traveling route data on a traveling route corresponding to the smartphone 3A among a plurality of traveling routes, and departure time and arrival time of each stop position (pickup position and care related facility) on the traveling route. The time data is transmitted from the input device 5 to the smartphone 3A.

  As a result, the smartphone 3A reflects the corresponding patrol route and the departure time and arrival time of each stop position (the transfer position and the care related facility).

  Specifically, the first patrol route R1 and the departure time and arrival time of each stop position in the first patrol route R1 are reflected in the smartphone 3A held by Mr. Ho who patrols the first patrol route R1. . In addition, the second patrol route R2 and the departure time and arrival time of each stop position on the second patrol route R2 are reflected on the smartphone 3A held by Mr. B traveling the second patrol route R2.

  In step 4-2, first, each staff carries the smartphone 3A and gets on the corresponding vehicle. Then, as shown in FIG. 4A, each staff taps the departure button 32 on the operation screen 31 of the smartphone 3A when the time is the departure time of the care related facility. Then, the smartphone 3A transmits a departure signal to the input device 5.

  Thereafter, each staff member starts patrol of the patrol route in charge, and departs the vehicle toward the first transfer position.

  And each staff stops a vehicle if it arrives at the first pick-up position in each patrol route. Thereafter, each staff taps the arrival button 37 on the operation screen 31 as shown in FIG. 4B. Then, the smartphone 3A transmits an arrival signal to the input device 5.

  Thereby, as shown in FIG. 1, the input device 5 receives an arrival signal after receiving the departure signal. Then, after receiving the departure signal, the operation time calculation program 24 calculates the traveling time of the vehicle from the care related facility to the first transfer position by receiving the arrival signal. Specifically, the operation time calculation program 24 calculates the traveling time of the vehicle from the care related facility to the A transfer position on the first patrol route R1, and the vehicle from the care related facility to the H transfer position on the second patrol route R2. Calculate travel time. Thereafter, the operating time calculation program 24 stores the calculated traveling time in the operating traveling time storage area 19.

  Next, as shown in FIG. 4A, each staff taps the departure button 32 on the operation screen 31 after getting on / off of the care recipient is completed. Then, the smartphone 3A transmits a departure signal to the input device 5.

  Thereby, as shown in FIG. 1, the input device 5 receives the departure signal after receiving the arrival signal. Then, after receiving the arrival signal, the operation time calculation program 24 calculates the stop time of the vehicle at the first transfer position by receiving the departure signal. Specifically, the operation time calculation program 24 calculates the stop time of the vehicle at the A pick-up position on the first patrol route R1 and the stop time of the vehicle at the H pick-up position on the second patrol route R2. Thereafter, the operation time calculation program 24 stores the calculated stop time in the operation getting on and off time storage area 18.

  Each staff then drives the vehicle towards the next pick-up location. And each staff stops a vehicle if it arrives at the next pick-up position in each patrol route. Thereafter, as shown in FIG. 4B, each staff taps the arrival button 37 on the operation screen 31. Then, the smartphone 3A transmits an arrival signal to the input device 5.

  Thereby, as shown in FIG. 1, the operation time calculation program 24 calculates the traveling time of the vehicle from the first transfer position to the second transfer position by receiving the arrival signal after receiving the departure signal. Specifically, the operation time calculation program 24 calculates the traveling time of the vehicle from the A pick-up position to the B pick-up position in the first patrol route R1 and the H pick-up position from the H pick-up position to the D pick-up position in the second patrol route R2. Calculate travel time. Thereafter, the operation time calculation program 24 stores the calculated movement time in the operation movement time storage area 19.

  Then, after getting on / off of the care recipient is completed, each staff taps the departure button 32 on the operation screen 31 as shown in FIG. 4A. Then, the smartphone 3A transmits a departure signal to the input device 5.

  Thereby, as shown in FIG. 1, the operation time calculation program 24 calculates the stop time of the vehicle at the second transfer position by receiving the departure signal after receiving the arrival signal. Specifically, the operation time calculation program 24 calculates the stop time of the vehicle at the B pickup position on the first patrol route R1 and the stop time of the vehicle at the D pickup position on the second patrol route R2. Thereafter, the operation time calculation program 24 stores the calculated stop time in the operation getting on and off time storage area 18.

  Each staff member then departs for the next pick-up location. Then, each staff patrols all the pick-up locations, and repeats steps 4-2 until returning to the care related facility.

  Further, in step 4-2, there may be a case where the care receiver scheduled for transfer cancels the transfer after the start of the patrol of the patrol route. In this case, the cancellation of the care receiver may be notified to the care related facility by telephone or the like, or may be notified to the staff who has arrived at the transfer position verbally.

  When cancellation of the care receiver is notified to the care related facility, a cancellation signal is transmitted from the input device 5 to the corresponding smartphone 3A by the operation of the input device 5. Thereby, the staff can grasp cancellation of a care receiver.

  When cancellation of the care receiver is notified to the staff who arrived at the transfer position, the staff taps the cancel button 33 on the operation screen 31 as shown in FIG. 4A. Then, the smartphone 3A transmits a cancel signal to the input device 5. Thereby, a care related institution can grasp cancellation of a care receiver.

  As described above, the stop time of the vehicle at all the transfer positions and the travel time of the vehicle between the stop positions (the transfer position and the care related facility) adjacent to each other in each traveling route are calculated. Then, the stop time of the vehicle is stored in the operation getting on and off time storage area 18, and the movement time of the vehicle is stored in the operation movement time storage area 19.

  Next, as shown in FIG. 5, in step 5, the arithmetic processing unit 6 executes the update program 25 and the update program 25 updates the boarding time information stored in the boarding time storage area 12 and travel time The movement time information stored in the movement time storage area in the storage area 13 is updated. Also, step 5 is performed, for example, after the elapse of a predetermined renewal period (for example, one month or more, preferably three months or more). Therefore, step 4 (see FIG. 9) is repeatedly executed before the predetermined update period, and a plurality of stop times corresponding to the same transfer position are accumulated in the operation getting on and off time storage area 18. A plurality of movement times corresponding to the same stop position are accumulated.

  Then, after the predetermined update period, the update program 25 calculates the update value of the getting-on / off time information based on the plurality of stop times accumulated in the operation getting-on / off time storage area 18. For example, the update program 25 calculates an average value of a plurality of stop times corresponding to the same transfer position, and the transfer time information stored in the transfer time storage area 12 (specifically, corresponds to the transfer position) Replace with the caring person's getting on and off time).

  Further, the update program 25 calculates the update value of the travel time information based on the plurality of travel times accumulated in the operation travel time storage area 19 after the predetermined update period. For example, the update program 25 calculates an average value of a plurality of moving times corresponding to the same stopping position, and the moving time information stored in the moving time storage area 13 (specifically, between the stopping positions) Replace with the corresponding vehicle travel time).

  As described above, the boarding time information stored in the boarding time storage area 12 is updated, and the traveling time information stored in the traveling time storage area 13 is updated.

  In such a transfer support system 1, as shown in FIG. 1, the operating time calculation program 24 determines the vehicle at the transfer position when the vehicle actually travels the patrol route based on the reception of an external signal. Calculate the stop time and the travel time of the vehicle between adjacent pick-up locations. Then, the update program 25 updates the boarding time information stored in the boarding time storage area 12 based on the actual stopping time of the vehicle, and in the traveling time storage area 13 based on the actual traveling time of the vehicle. Update the stored travel time information.

  Therefore, the boarding time information stored in the boarding time storage area 12 can be updated based on the actual stopping time of the vehicle at the transfer position, that is, the actual boarding time of the cared person, and is stored in the traveling time storage area 13 The travel time information can be updated based on the actual travel time of the vehicle.

  Then, the arrival time calculation program 23 extracts the boarding time information and travel time information to be updated based on the patrol route calculated by the route calculation program 22, and the arrival time of the transfer location and the arrival time of the care related facility Calculate

  Therefore, it is possible to improve the accuracy of the arrival time of the transfer position and the arrival time of the care related facility. As a result, it is possible to reduce the time loss in the transfer of the care receiver, and the care receiver can be efficiently transferred.

  Further, the smartphone 3A (terminal device 3) can transmit to the management device 2 an arrival signal corresponding to the arrival of the vehicle at the transfer position and a departure signal corresponding to the departure from the transfer position of the vehicle.

  Therefore, when the smartphone 3A is disposed in the vehicle, the arrival signal and the departure signal can be transmitted from the smartphone 3A in the vehicle to the management device 2 by the operation of the staff (user). As a result, the staff can operate the smartphone 3A after the vehicle arrives at the transfer position and can transmit an arrival signal to the management device 2, and then operate the smartphone 3A after the getting on and off of the cared person is completed. , And can transmit an outgoing signal to the management device 2. As a result, after receiving the arrival signal, the operation time calculation program 24 can accurately calculate the stop time of the vehicle according to the getting on and off of the care receiver by receiving the departure signal.

  The vehicle then leaves for the next pick-up location. Then, the staff can transmit an arrival signal to the management device 2 by operating the smartphone 3A after the vehicle arrives at the next transfer position. As a result, after receiving the departure signal, the operation time calculation program 24 can calculate the movement time of the vehicle between the adjacent transfer positions with high accuracy by receiving the arrival signal.

  Therefore, the update program 25 can update the getting on / off time information based on the accurately calculated stopping time of the vehicle, and can update the moving time information based on the accurately calculated moving time of the vehicle.

  As a result, the accuracy of the arrival time of the transfer position and the arrival time of the care related facility can be surely improved, and the care recipient can be transferred more efficiently.

  Also, the route calculation program 22 calculates a patrol route based on specific vehicle information and specific personnel information in addition to specific carer information. Therefore, a patrol route can be calculated in consideration of transferable vehicle information and personnel information. As a result, the care recipient can be transported more efficiently.

<Modification>
In the first embodiment, the memory 10 includes the map storage area 14, the vehicle information storage area 15, and the personnel information storage area in addition to the care receiver information storage area 11, the getting on and off time storage area 12, and the movement time storage area 13. 16, but the present invention is not limited thereto. The memory 10 may not include the map storage area 14, the vehicle information storage area 15, and the personnel information storage area 16.

  In this case, the extraction program 28 extracts specific care receiver information corresponding to the person to be transferred from the care receiver information storage area 11, and extracts the extracted specific care receiver information in the temporary information storage area 17. Store in Then, the route calculation program 22 calculates the traveling route based only on the specific care receiver information.

  Further, in the first embodiment, the memory 10 includes the operation getting on and off time storage area 18 and the operation moving time on storage area 19, and the operation time calculation program 24 stores information on the stop time in the operation getting on and off time storage area 18, Information on travel time is stored in the travel travel time storage area 19, but the present invention is not limited to this. The memory 10 may not include the operation getting on / off time storage area 18 and the operation moving time storage area 19.

  In this case, the update program 25 executes step 5 following step 4 without passing a predetermined update period, and stores the transfer time information stored in the transfer time storage area 12 and the transfer time storage area 13 The travel time information being updated is updated at any time.

  In addition, a GPS system or the like may be mounted on the management device 2 and the terminal device 3, for example, so that the management device 2 can grasp the position of the vehicle, the transfer status, and the like. In addition, the transfer support system 1 may be provided with a system that performs automatic notification by telephone or electronic mail to the contact address of the care receiver when the vehicle approaches the transfer position of each care receiver. Further, even if the transportation support system 1 has a system that automatically transmits a notification that the vehicle will arrive soon at the input device 5 of the management device 2 when the vehicle leaves the last transportation position and approaches a care related facility. Good.

  In addition, the smartphone 3A may be configured to display an emergency contact button on the operation screen 31. When the user taps the emergency contact button, the smartphone 3A transmits an emergency signal to the fire and / or management center. The emergency signal includes, for example, position information of the smartphone 3A, a physical condition of the care recipient, and the like.

  Also by these modifications, the same effects as those of the above embodiment can be obtained.

1 Transportation Support System 2 Management Device 3 Terminal Device 10 Memory 11 Caregiver Information Storage Area 12 Transportation Time Storage Area 13 Movement Time Storage Area 14 Map Storage Area 15 Vehicle Information Storage Area 16 Personnel Information Storage Area 20 Program 22 Route Calculation Program 23 Arrival time calculation program 24 Operation time calculation program 25 Update program 26 Display program 28 Extraction program

Claims (3)

A system for supporting transfer activities for transferring a plurality of carers to a care related facility using a vehicle, comprising: a storage area for storing information; and processing means for processing information stored in the storage area. Equipped
The storage area is
A care receiver information storage area storing care receiver information on the transfer position of a plurality of care receivers;
A boarding time storage area storing boarding time information of each cared person,
A travel time storage area storing travel time information of the vehicle between the plurality of transfer positions;
The processing means
An extraction unit that extracts specific care receiver information corresponding to the transferred care receiver from the care receiver information storage area;
Route calculation means for starting from the care related facility, visiting the transfer location of the specific care receiver based on the specific care receiver information, and calculating a patrol route to reach the care care facility;
The boarding time information corresponding to the specific cared person is extracted from the boarding time storage area based on the traveling route, and from the traveling time storage area to corresponding transfer positions adjacent to each other in the traveling route. Arrival time calculation means for extracting the traveling time information to calculate the arrival time of the transfer position;
Operation time to calculate the stop time of the vehicle at the transfer position and the travel time of the vehicle between the adjacent transfer positions when the vehicle actually travels the patrol route based on the reception of the signal from the outside Calculation means,
Update the boarding time information stored in the boarding time storage area based on the stopping time, and update the traveling time information stored in the traveling time storage area based on the traveling time And a means for providing a transfer support system for care related facilities. A management apparatus comprising the storage area and the processing means;
A terminal device capable of transmitting an arrival signal corresponding to the arrival of the vehicle at the transfer position and a departure signal corresponding to the departure of the vehicle from the transfer position to the management device;
The operating time calculating means is
After receiving the arrival signal, the stop time is calculated by receiving the departure signal,
The transportation support system for a care related facility according to claim 1, wherein the travel time is calculated by receiving the arrival signal after receiving the departure signal. The storage area is
Map storage area that stores map data,
A vehicle information storage area storing vehicle information on specifications and the number of usable vehicles;
A personnel information storage area for storing personnel information on transferable personnel;
The processing means further comprises display means for displaying the traveling route on the map data,
The route calculation means may, based on the specific car information extracted, the specific vehicle information extracted from the vehicle information storage area and the patrol based on the specific personnel information extracted from the personnel information storage area. The transportation support system for a care related facility according to claim 1 or 2, characterized by calculating a route.

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