JP6308052B2 - Patient transfer system in hospital - Google Patents

Patient transfer system in hospital Download PDF

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JP6308052B2
JP6308052B2 JP2014135579A JP2014135579A JP6308052B2 JP 6308052 B2 JP6308052 B2 JP 6308052B2 JP 2014135579 A JP2014135579 A JP 2014135579A JP 2014135579 A JP2014135579 A JP 2014135579A JP 6308052 B2 JP6308052 B2 JP 6308052B2
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transport
waiting
department
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JP2016014946A (en
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敦也 高瀬
敦也 高瀬
敏樹 西山
敏樹 西山
將 三村
將 三村
篤志 松田
篤志 松田
幸周 大西
幸周 大西
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Toyota Industries Corp
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本発明は、患者搬送システムに係り、詳しくは病院において自動走行する搬送車で患者を搬送する病院における患者搬送システムに関する。   The present invention relates to a patient transport system, and more particularly to a patient transport system in a hospital that transports a patient with a transport vehicle that automatically runs in the hospital.

従来、床に設けた移動目的地への経路を示すガイド手段の情報を検知するガイド検知手段を設け、このガイド手段により検知された位置情報と、設定手段に入力された移動目的地の情報とから、制御手段が医療用ベッドの駆動手段及び操舵手段を制御することにより、医療用ベッドを自走させることが開示されている(特許文献1参照)。   Conventionally, a guide detecting means for detecting information on a guide means indicating a route to a moving destination provided on the floor is provided, and positional information detected by the guiding means and information on the moving destination input to the setting means Therefore, it is disclosed that the control means controls the drive means and the steering means of the medical bed so that the medical bed is self-propelled (see Patent Document 1).

また、病院等の施設内において、目的の部屋まで患者を搬送する電動車両(電動車椅子)が提案されている(特許文献2参照)。この電動車両は、目的の部屋を特定するための部屋情報が記録された記録媒体を読み取る記録読み取り部と、部屋情報に基づいて、車両本体を目的の部屋まで移動させるための移動情報を生成する移動情報生成部と、移動情報に基づいて、車両本体を移動させる移動制御部とを備えている。   In addition, an electric vehicle (electric wheelchair) that conveys a patient to a target room in a facility such as a hospital has been proposed (see Patent Document 2). The electric vehicle generates a movement information for moving a vehicle body to a target room based on the room reading information and a recording / reading unit that reads a recording medium in which room information for specifying the target room is recorded. A movement information generation unit and a movement control unit that moves the vehicle main body based on the movement information are provided.

患者は、病院に到着すると、受付端末に診察券を挿入する。このとき受付端末では、当該診察券に、診察情報(部屋情報)を書き込む。診察情報とは、患者の行き先となる検査室や診察室などの部屋コードと、その移動順序と、を含む情報である。患者は、この診察情報が書き込まれた診察券を、電動車椅子の診察券挿入口に挿入し、読み取らせることで、自動搬送サービスを受けることができる。   When the patient arrives at the hospital, the patient inserts an examination ticket into the reception terminal. At this time, the reception terminal writes examination information (room information) on the examination ticket. The examination information is information including a room code such as an examination room or an examination room that is a destination of the patient, and a moving order thereof. The patient can receive an automatic transport service by inserting and reading the examination ticket in which the examination information is written into the examination ticket insertion slot of the electric wheelchair.

特開2004−222851号公報JP 2004-222851 A 特開2011−156057号公報JP 2011-1556057 A

特許文献1及び特許文献2では、病院内で患者を搬送する搬送車を目的地まで移動させる方法に関しては記載されている。一方、病院で、受付から目的とする診療科まで歩かずに、搬送車で搬送されることを希望する患者は少なくない。また、全ての診療科で患者数が同じとは限らず、診療科によって患者の数が異なり、時間帯によっても患者数が変動する。病院に搬送車を備える場合、適切な台数の搬送車で効率良く希望者を目的地まで搬送する必要がある。ところが、特許文献1及び特許文献2ではこのような観点に関しては何ら記載されていない。   In patent document 1 and patent document 2, it is described regarding the method of moving the conveyance vehicle which conveys a patient to the destination in a hospital. On the other hand, there are many patients who wish to be transported by a transport vehicle without walking from the reception to the target medical department at the hospital. In addition, the number of patients is not necessarily the same in all clinical departments, the number of patients varies depending on the clinical departments, and the number of patients varies depending on the time zone. When a hospital is equipped with a transport vehicle, it is necessary to efficiently transport the applicant to the destination with an appropriate number of transport vehicles. However, Patent Document 1 and Patent Document 2 do not describe anything about such a viewpoint.

本発明は、前記の問題に鑑みてなされたものであって、その目的は、病院全体として、患者を搬送する搬送車を効率良く利用することができる病院における患者搬送システムを提供することにある。   The present invention has been made in view of the above problems, and an object thereof is to provide a patient transport system in a hospital that can efficiently use a transport vehicle for transporting a patient as a whole hospital. .

上記課題を解決する患者搬送システムは、患者を搬送する搬送車を複数台備え、少なくとも総合受付に前記搬送車の待機場所を備えた病院における患者搬送システムである。そして、少なくとも診療日における来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数が記録された病院内のコンピュータと、前記搬送車に無線通信で待機場所を指示する制御コンピュータとを備えている。前記制御コンピュータは、前記病院内のコンピュータに記録された診療日における時間毎の来院予定人数及び各診療科の時間毎の患者処置予定人数のデータに基づき、前記診療日における前記総合受付の前記待機場所に待機させるべき前記搬送車の台数を演算し、その演算結果と前記搬送車の合計台数とに基づいて前記待機場所に待機させるべき搬送車の台数を配分し、配分された台数に基づいて前記搬送車に待機場所を指示する。   A patient transportation system that solves the above problem is a patient transportation system in a hospital that includes a plurality of transport vehicles that transport a patient, and that includes at least a general reception area where the transport vehicle is waiting. And a computer in the hospital in which at least the scheduled visit number on the medical treatment date, the scheduled visit time, and the number of patient treatments scheduled for each time of each department are recorded, and a control computer for instructing the waiting position by wireless communication to the carrier vehicle, It has. The control computer waits for the general reception on the medical treatment date based on the data of the scheduled visit number per hour on the medical treatment date and the planned patient treatment time per hour of each medical department recorded in the computer in the hospital. Calculate the number of transport vehicles to be placed on standby at a location, allocate the number of transport vehicles to be kept on standby based on the calculation result and the total number of transport vehicles, and based on the allocated number The standby position is instructed to the transport vehicle.

病院における来院患者数は曜日や時間帯によって異なる。また、病院内を搬送車で搬送されることを希望する患者数も一定ではない。そして、病院が備える搬送車の数も限りがある。そのため、来院した患者が総合受付で搬送車による搬送を希望してから、搬送車を総合受付に配車するのでは、搬送車が待機場所から総合受付あるいは診療科受付へ移動するまでの時間が待ち時間に加算される。特に診療開始前に総合受付で待機する患者数は多いため、搬送車による搬送の開始が遅れると混雑が激しくなる。   The number of patients visiting the hospital varies depending on the day of the week and the time of day. In addition, the number of patients who wish to be transported in a hospital by a transport vehicle is not constant. And the number of transport vehicles with which a hospital is equipped is also limited. For this reason, when a patient who visits the hospital wishes to use the transport vehicle at the general reception and then dispatches the transport vehicle to the general reception, it is necessary to wait for the transport vehicle to move from the standby location to the general reception or the department reception. Added to time. In particular, since there are a large number of patients waiting at the general reception before the start of medical treatment, the congestion becomes severe if the start of transport by the transport vehicle is delayed.

しかし、制御コンピュータは、病院内のコンピュータに記録された診療日における時間毎の来院予定人数及び各診療科の時間毎の患者処置予定人数のデータに基づき、診療日における総合受付の待機場所に待機させるべき搬送車の台数を演算する。そして、その演算結果と搬送車の合計台数とに基づいて待機場所に待機させるべき搬送車の台数を配分し、配分された台数に基づいて各搬送車に待機場所を指示する。そのため、来院した患者が受付を行う前に、搬送車による搬送を希望する予定来院者の状況に対応して、総合受付に適正な台数の搬送車が待機した状態で患者の来院を待つことができる。したがって、病院全体として、患者を搬送する搬送車を効率良く利用することができる。   However, the control computer waits in the waiting area for general reception on the medical treatment date based on the data of the scheduled visit number per hour on the medical treatment date and the planned patient treatment time per hour for each department recorded in the hospital computer. Calculate the number of vehicles to be transported. Based on the calculation result and the total number of transport vehicles, the number of transport vehicles to be waited at the standby location is allocated, and the standby location is instructed to each transport vehicle based on the allocated number. Therefore, before the patient who visits the hospital, the patient may wait for the patient's visit with the appropriate number of transport vehicles waiting for the general reception in response to the situation of the planned visitor who wishes to transport by transport vehicle. it can. Therefore, the transport vehicle for transporting the patient can be efficiently used as the entire hospital.

前記コンピュータは、前記病院のホストコンピュータであり、前記制御コンピュータは、前記来院予定人数及び前記各診療科の時間毎の患者処置予定人数のデータを、電子カルテに記録された患者データから取得することが好ましい。病院のホストコンピュータには、電子カルテが記録されており、電子カルテには、患者の基本データ(氏名、住所、年齢、性別、保険証番号、診療科、担当医、診療予約等)、院内処置完了時間、診療科毎の処置人数(混雑状況)等がある。また、ホストコンピュータには、初診患者の来院予定日時及び予定診療科も記録されている。そのため、制御コンピュータは、診療日における総合受付の待機場所に待機させるべき搬送車の台数を演算するための適切なデータを、ホストコンピュータから簡単に入手することができる。   The computer is a host computer of the hospital, and the control computer obtains data of the scheduled visit number and the planned patient treatment number for each clinical department from the patient data recorded in the electronic medical record. Is preferred. Electronic medical records are recorded on the hospital host computer. The electronic medical records include basic patient data (name, address, age, gender, insurance card number, medical department, doctor in charge, medical appointments, etc.) and in-hospital procedures. Completion time, number of patients for each department (congestion status), etc. The host computer also records the scheduled visit date and scheduled department of the first visit patient. Therefore, the control computer can easily obtain appropriate data from the host computer for calculating the number of transport vehicles to be kept waiting at the general reception standby place on the medical treatment date.

前記総合受付の他に複数の診療科に共通の受付である診療科受付にも待機場所が設けられ、前記制御コンピュータは、診療開始後、前記総合受付の前記待機場所及び前記診療科受付の前記待機場所に待機させるべき前記搬送車の台数を演算し、その演算結果と前記搬送車の合計台数とに基づいて各待機場所に待機すべき搬送車の台数を配分し、配分された台数に基づいて各搬送車に待機場所を指示することが好ましい。   In addition to the general reception, a waiting area is also provided in the reception of a department that is common to a plurality of medical departments, and the control computer, after the start of medical treatment, the standby place of the general reception and the reception of the medical department Calculate the number of transport vehicles to be waited at the standby location, allocate the number of transport vehicles to be standby at each standby location based on the calculation result and the total number of transport vehicles, and based on the allocated number It is preferable to indicate the waiting place to each transport vehicle.

総合受付は各診療科への搬送車による搬送を希望する全ての患者が順番を待つ場所のため、その人数が多く、複数の搬送車が待機可能な待機場所が必須となる。しかし、診療後に診療科の前で搬送車を待つ患者の数は総合受付で待つ患者の数に比べて少ない。そのため、搬送車が診療科の通路に一時的に待機してもさほど支障はない。しかし、病院が大規模の場合は、複数の診療科受付に共通の待機場所を設け、その待機場所に搬送車を待機させれば、診療科で診療が終了した患者を効率良く搬送できるとともに、待機する搬送車が多くなっても通路を通行する人の支障となることが防止される。   Since the general reception is a place where all patients who wish to be transported to the respective departments by waiting for the turn, there is a large number of people and a waiting place where a plurality of transport cars can wait is essential. However, the number of patients waiting for a transport vehicle in front of a medical department after medical treatment is smaller than the number of patients waiting for general reception. For this reason, there is no problem even if the transport vehicle temporarily stands by in the clinical department passage. However, if the hospital is large, it is possible to efficiently transport patients who have completed medical treatment at the clinical department by setting up a common standby place at the reception of multiple departments and waiting the transport vehicle at the standby place. Even if the number of waiting vehicles increases, it is possible to prevent a person passing through the passage from being hindered.

前記制御コンピュータは、少なくとも天候と過去の情報に基づいて来院患者数及び来院時間の予想を行い、その予想結果を加味して各待機場所に待機すべき搬送車の台数を配分することが好ましい。診療日における来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数は、あくまでも予定であり、天候によっては予定した来院日あるいは予定した来院時間を患者が変更する場合がある。そのため、過去の来院人数及び来院時間と、天候との関係を調べて、その結果を天候関係データとして制御コンピュータに記録しておく。そして、診療日における天候の情報と天候関係データとから来院予定人数、来院予定時間を予想し、その予想を各待機場所に待機すべき搬送車の台数の配分に反映させれば、天候による来院人数及び来院時間のばらつきに対応することができる。したがって、搬送車のより適切な配車を行うことができ、より効率の良い搬送(配車)を行うことができる。   It is preferable that the control computer predicts the number of visiting patients and the visiting time based on at least the weather and past information, and allocates the number of transport vehicles to be waiting to each waiting place in consideration of the predicted result. The planned visit number, scheduled visit time, and scheduled patient treatment count for each department in the clinic day are only scheduled, and the patient may change the scheduled visit date or scheduled visit time depending on the weather. Therefore, the relationship between the number of visits and visit times in the past and the weather is examined, and the result is recorded in the control computer as weather-related data. Then, by predicting the expected number of visitors and scheduled time from the weather information and weather-related data on the medical treatment date, and reflecting that prediction in the distribution of the number of transport vehicles that should wait at each waiting place, the visit due to the weather Can handle variations in the number of people and visit times. Therefore, it is possible to perform more appropriate dispatch of the transport vehicle, and it is possible to perform more efficient transport (distribution).

本発明によれば、病院全体として、患者を搬送する搬送車を効率良く利用することができる。   ADVANTAGE OF THE INVENTION According to this invention, the conveyance vehicle which conveys a patient can be used efficiently as the whole hospital.

(a)は患者搬送システムの搬送車の待機場所を示す概略図、(b)は患者搬送システムの概略構成図。(A) is the schematic which shows the stand-by place of the conveyance vehicle of a patient conveyance system, (b) is a schematic block diagram of a patient conveyance system. 総合受付における患者と待機する搬送車の配置を示す模式図。The schematic diagram which shows arrangement | positioning of the conveyance vehicle which waits with the patient in a general reception. 別の実施形態を示す模式図。The schematic diagram which shows another embodiment.

以下、本発明を具体化した一実施形態を図1及び図2にしたがって説明する。
図1(a)に示すように、病院における患者搬送システムは、患者を搬送する搬送車11を複数台備え、病院の総合受付12及び診療科受付13にそれぞれ搬送車11の待機場所14,15を備えている。診療科受付13は、複数の診療科に共通の受付であり、少なくとも診療科がある各階毎に設けられている。
Hereinafter, an embodiment embodying the present invention will be described with reference to FIGS. 1 and 2.
As shown in FIG. 1 (a), the patient transport system in a hospital includes a plurality of transport vehicles 11 for transporting a patient, and the waiting places 14, 15 of the transport vehicle 11 are respectively provided in the general reception 12 and the clinical department reception 13 of the hospital. It has. The medical department reception 13 is a reception common to a plurality of medical departments, and is provided at least on each floor where there are medical departments.

総合受付12の待機場所14は、診療科受付13の待機場所15に比べて多くの数の搬送車11の待機が可能になっている。また、患者搬送システムは、休診日に搬送車11が待機する待機場所(図示せず)を備えている。搬送車11は、例えば、座席に腰掛けた状態の1人の患者Paを搬送する公知の電動車で構成される。また、搬送車11は、無線通信部(図示せず)を備えている。   The standby place 14 of the general reception 12 can wait for a larger number of transport vehicles 11 than the standby place 15 of the medical department reception 13. In addition, the patient transport system includes a standby place (not shown) where the transport vehicle 11 waits on a holiday day. The transport vehicle 11 is configured by, for example, a known electric vehicle that transports one patient Pa in a state of sitting on a seat. The transport vehicle 11 includes a wireless communication unit (not shown).

図1(a)に示すように、総合受付12の待機場所14は、院内通路16が総合受付12の待合スペース12aに連続する部分14a(二点鎖線で囲まれた部分)と、部分14aに連続し、壁17により待合スペース12aと区画された部分14bとで構成されている。診療科受付13の待機場所15は、診療科受付13に面した院内通路16の一部の幅を拡げた状態で設けられている。   As shown in FIG. 1A, the waiting place 14 of the general reception 12 includes a portion 14a (a portion surrounded by a two-dot chain line) where the hospital passage 16 continues to the waiting space 12a of the general reception 12, and a portion 14a. It is continuous and is composed of a waiting space 12 a and a section 14 b partitioned by a wall 17. The waiting area 15 of the medical department reception 13 is provided in a state where a part of the in-hospital passage 16 facing the medical department reception 13 is widened.

図1(b)に示すように、患者搬送システムは、病院のホストコンピュータ20と、搬送車11に待機場所を指示する制御コンピュータ30とを備えている。制御コンピュータ30は、病院のホストコンピュータ20と有線LAN(ローカルエリアネットワーク)18を介して接続されている。   As shown in FIG. 1B, the patient transport system includes a hospital host computer 20 and a control computer 30 that instructs the transport vehicle 11 about a standby location. The control computer 30 is connected to the hospital host computer 20 via a wired LAN (local area network) 18.

ホストコンピュータ20は、図示しない各診察室に設けられた医療用端末と有線LAN18を介して接続されている。ホストコンピュータ20には各患者の電子カルテが記録されている。電子カルテには、患者の基本データ(氏名、住所、年齢、性別、保険証番号、診療科、担当医、診療予約等)、院内処置完了時間、診療科毎の処置人数(混雑状況)等が記録されている。また、ホストコンピュータ20には、初診患者の来院予定日時及び予定診療科も記録されている。ホストコンピュータ20は、少なくとも診療日における来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数が記録された病院内のコンピュータとして機能する。   The host computer 20 is connected to a medical terminal provided in each examination room (not shown) via a wired LAN 18. The host computer 20 records an electronic medical record of each patient. Electronic medical records include basic patient data (name, address, age, gender, insurance card number, medical department, doctor in charge, medical appointments, etc.), hospital treatment completion time, number of patients in each department (congestion status), etc. It is recorded. The host computer 20 also records the scheduled visit date and scheduled department of the first visit patient. The host computer 20 functions as a computer in the hospital in which at least the scheduled number of visits on the medical treatment date, the scheduled visit time, and the planned number of patient treatments for each department time are recorded.

制御コンピュータ30は、図示しないCPU及びメモリを有する。制御コンピュータ30は、ホストコンピュータ20に記録された診療日における時間毎の来院予定人数及び各診療科の時間毎の患者処置予定人数のデータに基づき、診療日における総合受付12の待機場所14及び診療科受付13の待機場所15に待機させるべき搬送車11の台数を演算する。具体的には、制御コンピュータ30は、ホストコンピュータ20に記録された電子カルテのデータから、診療科、診療予約及び各診療科の時間毎の患者処置予定人数のデータを取得し、そのデータに基づいて、診療日における総合受付12の待機場所14及び診療科受付13の待機場所15に必要な搬送車11の台数を演算する。また、制御コンピュータ30は、その演算結果と、病院が備えている搬送車11の合計台数とに基づいて各待機場所に待機すべき搬送車11の台数を配分し、配分された台数に基づいて各搬送車11に待機場所を指示する。   The control computer 30 has a CPU and a memory (not shown). Based on the data of the scheduled number of visitors per hour on the medical treatment date and the planned number of patient treatments per hour of each medical department recorded in the host computer 20, the control computer 30 waits for the waiting place 14 of the general reception 12 and the medical treatment on the medical treatment date. The number of transport vehicles 11 to be placed on standby at the waiting place 15 of the department reception 13 is calculated. More specifically, the control computer 30 acquires data on the medical department, the medical appointment, and the scheduled number of patient treatments for each clinical department from the electronic medical record data recorded in the host computer 20, and based on the data. Thus, the number of transporting vehicles 11 necessary for the standby place 14 of the general reception 12 and the standby place 15 of the medical department reception 13 on the medical treatment day is calculated. Further, the control computer 30 allocates the number of transport vehicles 11 to be waiting at each standby place based on the calculation result and the total number of transport vehicles 11 provided in the hospital, and based on the allocated number. A standby place is instructed to each transport vehicle 11.

制御コンピュータ30は、無線通信部19に接続されており、無線通信部19を介して各搬送車11と通信可能になっている。搬送車11は、搭乗する患者が行き先(目的の診療科)を指示するための入力装置を備えている。入力装置は、例えば、診察券を読み取る読み取り部を備え、診察券に記録された診療科を確認する。搬送車11に装備された制御装置は、読み取り装置が目的の診療科を確認すると、搬送車11を目的の診療科に対応する診療科受付13の待機場所15まで移動制御する。   The control computer 30 is connected to the wireless communication unit 19 and can communicate with each transport vehicle 11 via the wireless communication unit 19. The transport vehicle 11 includes an input device for a patient on board to instruct a destination (target medical department). The input device includes, for example, a reading unit that reads an examination ticket, and confirms a medical department recorded on the examination ticket. When the reading device confirms the target medical department, the control device installed in the transport vehicle 11 controls the movement of the transport vehicle 11 to the waiting place 15 of the clinical department reception 13 corresponding to the target medical department.

図2に示すように、総合受付12の待合スペース12aには、患者が座る多数の椅子12bが設けられている。また、待合スペース12aには、案内表示ディスプレイ21が設けられている。案内表示ディスプレイ21は、総合受付12の待合スペース12aで椅子12bに座っている人が案内画面を見やすい位置(例えば、前方斜め上方)に設けられている。案内表示ディスプレイ21には、総合受付12で待っている患者に、搬送車11へ搭乗する順番と、現時点で搭乗可能な搬送車11の台数が表示されるようになっている。   As shown in FIG. 2, the waiting space 12a of the general reception 12 is provided with a number of chairs 12b on which a patient sits. In addition, a guidance display 21 is provided in the waiting space 12a. The guidance display 21 is provided at a position where the person sitting on the chair 12b in the waiting space 12a of the general reception 12 can easily see the guidance screen (for example, diagonally upward and forward). The guidance display 21 displays the order of boarding the transport vehicle 11 and the number of transport vehicles 11 that can be boarded at the present time for the patient waiting at the general reception 12.

次に前記のように構成された患者搬送システムの作用を説明する。患者搬送システムは、病院において自動走行する搬送車11で患者を搬送する。
制御コンピュータ30は、診療日当日の受付開始前に、ホストコンピュータ20から電子カルテのデータと、初診患者の来院予定日時及び予定診療科のデータを入手する。制御コンピュータ30は、診療日における時間毎の来院予定人数及び各診療科の時間毎の患者処置予定人数のデータに基づき、診療日における総合受付12の待機場所14及び診療科受付13の待機場所15に待機させるべき搬送車11の台数を演算する。制御コンピュータ30は、その演算結果と病院が有する搬送車11の合計台数とに基づいて、両待機場所14,15に待機させるべき、搬送車11の台数を配分し、配分された台数に基づいて各搬送車11に待機場所を指示する。
Next, the operation of the patient transportation system configured as described above will be described. The patient transport system transports a patient with a transport vehicle 11 that automatically runs in a hospital.
The control computer 30 obtains the electronic medical record data, the scheduled visit date and time of the first visit patient, and the data of the scheduled medical department from the host computer 20 before starting the reception on the day of the medical treatment day. The control computer 30 is based on the data of the scheduled number of visitors per hour on the medical day and the number of patient treatments scheduled per hour of each medical department, and the standby place 14 of the general reception 12 and the standby place 15 of the medical department reception 13 on the medical day. The number of transport vehicles 11 to be kept waiting is calculated. Based on the calculation result and the total number of transport vehicles 11 in the hospital, the control computer 30 allocates the number of transport vehicles 11 to be waited at both standby places 14 and 15, and based on the allocated number. A standby place is instructed to each transport vehicle 11.

詳述すると、制御コンピュータ30は、搬送車11に搭乗が許可された患者のうち、当日に来院する患者の診療予約時間、及び来院後の院内処置完了時間と診療科を時間毎に集約し、集約したデータから患者の人数を表データとする。例えば、表1に示す表データを作成する。なお、表1において、総合受付12の来院予定人数を示すN1は、例えば、数十から百未満の数字を示し、N2はそれより小さな数字であり、N3はN2より小さな数字を示す。   In detail, the control computer 30 aggregates the appointment time of the patient who visits the same day among the patients permitted to board the transport vehicle 11, the in-hospital treatment completion time after the visit and the department, by time, The number of patients is taken as tabular data from the aggregated data. For example, the table data shown in Table 1 is created. In Table 1, N1 indicating the scheduled number of visitors of the general reception 12 indicates, for example, a number from several tens to less than one hundred, N2 is a smaller number, and N3 indicates a smaller number than N2.

次に制御コンピュータ30は、表1のデータから、比例配分して搬送頻度を予測して搬送車11の配車制御を行う。例えば、搬送車11の合計が15台のシステムであれば、表2のような台車数となる。そして、制御コンピュータ30は、その台数に応じて搬送車11を予め各待機場所へ配車しておく。即ち、制御コンピュータ30は、各搬送車11に待機場所を指示し、各搬送車11は指示された待機場所へ移動して待機する。 Next, the control computer 30 controls the delivery of the transport vehicle 11 by predicting the transport frequency from the data in Table 1 and predicting the transport frequency. For example, if the total number of transport vehicles 11 is a system of 15, the number of carts is as shown in Table 2. And the control computer 30 dispatches the conveyance vehicle 11 to each waiting place beforehand according to the number. In other words, the control computer 30 instructs each transport vehicle 11 about a standby location, and each transport vehicle 11 moves to the specified standby location and stands by.

また、制御コンピュータ30は、表2のデータに基づいて、総合受付12の案内表示ディスプレイ21に、搬送車11に搭乗する患者の順番と、現時点で搭乗可能な搬送車11の台数が表示される。 Further, the control computer 30 displays the order of patients boarding the transport vehicle 11 and the number of transport vehicles 11 that can be boarded at the present time on the guidance display 21 of the general reception 12 based on the data in Table 2. .

総合受付12で搬送車11を待つ患者は、案内表示ディスプレイ21の表示を見て、自分が搭乗可能な状態になったか否かを確認し、搭乗可能な状態になると搬送車11に搭乗して、搬送車11に行き先を指示することにより、目的とする診療科受付13まで搬送車11で搬送される。   The patient waiting for the transport vehicle 11 at the general reception 12 looks at the display on the guidance display 21 and confirms whether or not he / she can board the vehicle. By instructing the destination to the transport vehicle 11, the transport vehicle 11 transports the target medical department reception 13.

表1及び表2のデータは、診療日における時間毎の来院予定人数及び各診療科の時間毎の患者処置予定人数のデータに基づき作成されたものであるため、当日における時間毎の来院人数及び各診療科の時間毎の患者処置人数のデータが変更される場合がある。ホストコンピュータ20は、総合受付12での受付データや各診療科での患者処置人数のデータが予定から変更されると、それらのデータの変更を行う。制御コンピュータ30は、所定周期でホストコンピュータ20のデータの変更に対応して、表1及び表2の変更を行う。   The data in Tables 1 and 2 were created based on the data of the scheduled number of patients per hour on the medical day and the number of patients scheduled to be treated per hour for each department. Data on the number of patient treatments per hour in each department may be changed. When the reception data at the general reception 12 and the data on the number of patient treatments at each department are changed from the schedule, the host computer 20 changes the data. The control computer 30 changes Tables 1 and 2 in response to changes in the data of the host computer 20 at a predetermined cycle.

病院における来院患者数は曜日や時間帯によって異なる。また、病院内を搬送車11で搬送されることを希望する患者数も一定ではない。そして、病院が備える搬送車11の数も限りがある。そのため、来院した患者が総合受付12あるいは診療科受付13で搬送車11による搬送を希望してから、搬送車11を総合受付12あるいは診療科受付13に配車するのでは、搬送車11が待機場所から総合受付12あるいは診療科受付13へ移動するまでの時間が待ち時間に加算される。特に診療開始前に総合受付12で待機する患者数は多いため、搬送車11による搬送の開始が遅れると混雑が激しくなる。   The number of patients visiting the hospital varies depending on the day of the week and the time of day. Moreover, the number of patients desiring to be transported in the hospital by the transport vehicle 11 is not constant. And the number of the conveyance vehicles 11 with which a hospital is equipped is also limited. Therefore, if the patient who visited the hospital wishes to be transported by the transport vehicle 11 at the general reception 12 or the clinical department reception 13, the transport vehicle 11 is placed in the standby place. The time until moving from the general reception 12 to the clinical department reception 13 is added to the waiting time. In particular, since the number of patients waiting at the general reception 12 before the start of medical treatment is large, the congestion becomes severe if the start of transport by the transport vehicle 11 is delayed.

しかし、制御コンピュータ30が診療日における時間毎の来院予定人数及び各診療科の時間毎の患者処置予定人数のデータに基づいて、両待機場所14,15で待機すべき搬送車11の台数を決定し、両待機場所14,15には受付開始前に搬送車11が待機した状態になる。そのため、患者が搬送車11による搬送を待つ待ち時間が短くなる。したがって、病院全体として、患者を搬送する搬送車11を効率良く利用することができる。   However, the control computer 30 determines the number of transport vehicles 11 to be waiting at both waiting places 14 and 15 based on the data of the scheduled number of patients per hour on the medical day and the number of patients scheduled for treatment per hour of each department. In addition, the transport vehicle 11 is in a standby state at both standby places 14 and 15 before the start of reception. Therefore, the waiting time for the patient to wait for conveyance by the conveyance vehicle 11 is shortened. Therefore, the transport vehicle 11 that transports the patient can be used efficiently as the entire hospital.

この実施形態によれば、以下に示す効果を得ることができる。
(1)患者搬送システムは、患者を搬送する搬送車11を複数台備え、少なくとも総合受付12に搬送車11の待機場所14を備えている。患者搬送システムは、少なくとも診療日における来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数が記録された病院のコンピュータと、搬送車11に無線通信で待機場所を指示する制御コンピュータ30とを備えている。制御コンピュータ30は、コンピュータに記録された診療日における時間毎の来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数のデータに基づき、診療日における総合受付12の待機場所14に待機させるべき搬送車11の台数を演算する。制御コンピュータ30は、その演算結果と搬送車11の合計台数とに基づいて待機場所14に待機すべき搬送車11の台数を配分し、配分された台数に基づいて搬送車11に待機場所を指示する。
According to this embodiment, the following effects can be obtained.
(1) The patient transport system includes a plurality of transport vehicles 11 for transporting a patient, and at least a general reception 12 includes a standby place 14 for the transport vehicle 11. The patient transportation system is a hospital computer in which at least the scheduled number of visits on the medical treatment date, the scheduled visit time, and the planned number of patient treatments for each time of each department are recorded, and control for instructing the waiting position to the transport vehicle 11 by wireless communication. And a computer 30. The control computer 30 stores the waiting place 14 of the general reception 12 on the medical treatment date based on the data of the scheduled number of visitors per hour on the medical treatment date, the scheduled visit time on each medical treatment day, and the expected number of patient treatments per hour in each department. The number of transport vehicles 11 to be kept waiting is calculated. Based on the calculation result and the total number of transport vehicles 11, the control computer 30 allocates the number of transport vehicles 11 to be standby to the standby location 14, and instructs the transport vehicle 11 on the standby location based on the allocated numbers. To do.

この構成によれば、診療日に患者が総合受付12で受付を行う前に、搬送車11が待機場所14に待機した状態になるそのため、総合受付12で患者が搬送車11による搬送を待つ待ち時間が短くなる。したがって、病院全体として、患者を搬送する搬送車11を効率良く利用することができる。   According to this configuration, before the patient accepts at the general reception 12 on the medical treatment day, the transport vehicle 11 is in a standby state at the standby place 14, so that the patient waits for the transport by the transport vehicle 11 at the general reception 12. Time is shortened. Therefore, the transport vehicle 11 that transports the patient can be used efficiently as the entire hospital.

(2)コンピュータは、病院のホストコンピュータ20であり、制御コンピュータ30は、来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数を電子カルテに記録された患者データから取得する。病院のホストコンピュータ20には、電子カルテが記録されており、電子カルテには、患者の基本データ(氏名、住所、年齢、性別、保険証番号、診療科、担当医、診療予約等)、院内処置完了時間、診療科毎の処置人数(混雑状況)等がある。また、ホストコンピュータ20には、初診患者の来院予定日時及び予定診療科も記録されている。そのため、制御コンピュータ30は、診療日における総合受付12の待機場所14に待機させるべき搬送車11の台数を演算するためのデータを、ホストコンピュータ20から簡単に入手することができる。   (2) The computer is the host computer 20 of the hospital, and the control computer 30 obtains the scheduled visit number, the scheduled visit time, and the scheduled patient treatment count for each clinical department from the patient data recorded in the electronic medical record. . An electronic medical record is recorded in the hospital host computer 20, and the patient's basic data (name, address, age, gender, insurance card number, medical department, doctor in charge, medical appointment, etc.) Treatment completion time, number of treatments (congestion status) for each department, etc. The host computer 20 also records the scheduled visit date and scheduled department of the first visit patient. Therefore, the control computer 30 can easily obtain data from the host computer 20 for calculating the number of transport vehicles 11 to be kept waiting at the waiting place 14 of the general reception 12 on the medical treatment date.

(3)総合受付12の待機場所14の他に、複数の診療科に共通の受付である診療科受付13にも待機場所15が設けられ、制御コンピュータ30は、診療開始後、総合受付12の待機場所14及び診療科受付13の待機場所15に待機させるべき搬送車11の台数を演算し、その演算結果と搬送車11の合計台数とに基づいて各待機場所14,15に待機すべき搬送車11の台数を配分し、配分された台数に基づいて各搬送車11に待機場所を指示する。   (3) In addition to the standby place 14 of the general reception 12, a standby place 15 is also provided in the clinical department reception 13 that is a reception common to a plurality of medical departments. The number of transport vehicles 11 to be placed on standby at the standby location 14 and the standby location 15 of the clinical department reception 13 is calculated, and the transport to be standby at each standby location 14, 15 based on the calculation result and the total number of transport vehicles 11. The number of vehicles 11 is distributed, and the standby location is instructed to each transport vehicle 11 based on the allocated number.

総合受付12は搬送車11による搬送を希望するすべての患者が先ず、順番を待つ場所のため、その人数が多く、複数の搬送車11が待機可能な待機場所14が必要になる。しかし、診療後に診療科の前で搬送車11を待つ患者の数は、総合受付12で待つ患者の数に比べて少ない。そのため、搬送車11が診療科の通路に一時的に待機してもさほど支障はない。しかし、病院が大規模の場合は、複数の診療科受付13に共通の待機場所15を設け、その待機場所15に搬送車11を待機させれば、診療科で診療が終了した患者を効率良く搬送できるとともに、待機する搬送車11が多くなっても通路を通行する人の支障となることが防止される。   The general reception 12 is a place where all patients who wish to be transported by the transport vehicle 11 first wait for their turn, so a large number of patients are required, and a standby place 14 where a plurality of transport vehicles 11 can wait is required. However, the number of patients waiting for the transport vehicle 11 in front of the medical department after medical treatment is smaller than the number of patients waiting at the general reception 12. Therefore, there is no problem even if the transport vehicle 11 temporarily stands by in the medical department passage. However, in the case of a large-scale hospital, if a common waiting place 15 is provided in a plurality of clinical department receptions 13 and the transport vehicle 11 is made to wait in the waiting place 15, patients who have been treated in the medical department can be efficiently treated. In addition to being able to carry, it is possible to prevent a person passing through the passage from being hindered even when the number of the waiting vehicles 11 increases.

(4)総合受付12の待合スペース12aには、案内表示ディスプレイ21が設けられ、案内表示ディスプレイ21には、総合受付12で搬送車11を待つ患者に、搬送車11に搭乗する順番と、現時点で搭乗可能な搬送車11の台数が表示される。したがって、総合受付12で搬送車11を待つ患者は、案内表示ディスプレイ21の表示を見て、自分が搬送車11に搭乗してもよいか否かを容易に判断することができる。   (4) In the waiting space 12a of the general reception 12, a guidance display 21 is provided. The guidance display 21 displays the order in which the patient waiting for the transport vehicle 11 at the general reception 12 gets on the transport vehicle 11 and the current time. The number of transport vehicles 11 that can be boarded is displayed. Therefore, the patient who waits for the transport vehicle 11 at the general reception 12 can easily determine whether he / she may board the transport vehicle 11 by looking at the display on the guidance display 21.

(5)制御コンピュータ30は、総合受付12の待機場所14及び診療科受付13の待機場所15に待機させる搬送車11の台数を演算する際、総合受付12の受付開始後あるいは診療開始後は、時間毎の来院人数及び各診療科の時間毎の患者処置人数のデータが予定から変更されると、それらのデータの変更に対応して表1及び表2の変更を行う。この構成によれば、より正確に搬送車11の待機場所を搬送車11に指示することが可能になり、搬送車11をより効率良く利用することができる。   (5) When the control computer 30 calculates the number of transport vehicles 11 to be put on standby at the standby place 14 of the general reception 12 and the standby place 15 of the medical department reception 13, after the reception of the general reception 12 or after the start of medical treatment, When the data on the number of visits per hour and the number of patient treatments per hour in each department are changed from the schedule, the changes in Tables 1 and 2 are made in accordance with the change of the data. According to this configuration, the standby position of the transport vehicle 11 can be more accurately instructed to the transport vehicle 11, and the transport vehicle 11 can be used more efficiently.

実施形態は前記に限定されるものではなく、例えば、次のように具体化してもよい。
○ 制御コンピュータ30は、少なくとも天候と過去の情報に基づいて来院患者数及び来院時間の予想を行い、その予想結果を加味して各待機場所に待機すべき搬送車11の台数を配分してもよい。診療日における来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数は、あくまでも予定であり、天候によっては予定した来院日あるいは予定した来院時間を患者が当日になって変更する場合がある。そのため、過去の来院人数及び来院時間と、天候との関係を調べて、その結果を天候関係データとして制御コンピュータ30に記録しておく。そして、例えば、インターネットを通じて天候の情報を取得し、その情報と天候関係データとから来院予定人数、来院予定時間を予想し、その予想を各待機場所に待機すべき搬送車11の台数の配分に反映させれば、天候による来院人数のばらつきに対応することができる。例えば、悪天候時に来院数が少ないという統計があるならば、搬送車11を待機場所14に余分に配車することを抑制することができる。したがって、搬送車11のより適切な配車を行うことができ、より効率の良い搬送(配車)を行うことができる。
The embodiment is not limited to the above, and may be embodied as follows, for example.
○ The control computer 30 predicts the number of patients to visit and the visit time based on at least the weather and past information, and allocates the number of transport vehicles 11 to be waited for at each waiting place in consideration of the prediction results. Good. The number of patients scheduled to visit on the clinic day, the scheduled visit time, and the number of patients scheduled to be treated at each department time are only scheduled, and depending on the weather, the patient changes the scheduled visit date or scheduled visit time on that day. There is a case. Therefore, the relationship between the number of visits and visit times in the past and the weather is examined, and the result is recorded in the control computer 30 as weather-related data. Then, for example, weather information is acquired through the Internet, the number of scheduled visits and the scheduled visit time are predicted from the information and the weather-related data, and the prediction is distributed to the number of transport vehicles 11 to be waiting at each waiting place. If reflected, it is possible to cope with variations in the number of visitors due to the weather. For example, if there is a statistic that the number of visits is small during bad weather, it is possible to suppress extra delivery of the transport vehicle 11 to the waiting place 14. Therefore, more appropriate dispatch of the transport vehicle 11 can be performed, and more efficient transport (distribution) can be performed.

○ 患者搬送システムは、病院内のみで患者を搬送する場合に限らず、院内と院外とを連結した状態で患者を搬送するようにしてもよい。例えば、図3に示すように、病院の制御コンピュータ30によりタクシー会社の配車コンピュータ25と連携するとともに、病院の建物23の外にタクシー26が待機するタクシー待機エリア27を設ける。そして、患者は搬送車11の利用希望の際に、タクシーで病院に着いた位置から搬送車11に搭乗したい旨と、診療終了後に、搬送車11にタクシー待機位置まで搭乗したい旨とを知らせる。その場合、制御コンピュータ30は、搬送車11に対して総合受付12の待機場所14に代えてタクシー待機エリア27を待機場所にするように指示する。   ○ The patient transport system is not limited to the case of transporting the patient only in the hospital, and the patient may be transported in a state where the hospital is connected to the outside of the hospital. For example, as shown in FIG. 3, a hospital control computer 30 cooperates with a taxi company dispatch computer 25, and a taxi waiting area 27 where a taxi 26 stands by is provided outside a hospital building 23. When the patient wishes to use the transport vehicle 11, the patient informs that he / she wants to board the transport vehicle 11 from the position where he / she arrived at the hospital by taxi and that he / she wants to board the transport vehicle 11 to the taxi waiting position after the end of the medical treatment. In that case, the control computer 30 instructs the transport vehicle 11 to place the taxi waiting area 27 in the standby place instead of the standby place 14 of the general reception 12.

その結果、例えば、身体に障害があってタクシー26を使って来院した患者は、タクシー26を降りた後、搬送車11に乗り換えることで、自ら歩行することなく搬送車11に搬送されるため、身体に負担がかからなくてすむ。また、制御コンピュータ30は、患者がタクシー26に乗って病院に着く時間を配車コンピュータ25から取得し、
タクシー26が病院に到着するときまでに、搬送車11をタクシー待機エリア27の近くに待機させておく。そのため、患者は待ち時間なく搬送車11に乗り換えることが可能になる。
As a result, for example, a patient who has a physical disability and visits using the taxi 26 is transferred to the transport vehicle 11 after getting off the taxi 26 and then transferred to the transport vehicle 11 without walking by himself. There is no burden on the body. In addition, the control computer 30 obtains the time when the patient takes the taxi 26 and arrives at the hospital from the dispatch computer 25,
By the time the taxi 26 arrives at the hospital, the transport vehicle 11 is kept waiting near the taxi waiting area 27. Therefore, the patient can change to the transport vehicle 11 without waiting time.

また、制御コンピュータ30は、受診後の患者がタクシー26を利用する場合、患者を搬送する搬送車11がタクシー待機エリア27に到着する予定時間を配車コンピュータ25に連絡する。配車コンピュータ25は、搬送車11がタクシー待機エリア27に到着した後、待ち時間が少なくなるようにタクシー26をタクシー待機エリア27へ向かうように指示する。したがって、患者は、搬送車11を降りるタクシー26に乗り換えることができ、帰りも身体に負担がかからなくてすむ。即ち、制御コンピュータ30と配車コンピュータ25とが連携することで、搬送車11は、タクシー26を利用する患者を待ち時間がない状態で院内と院外とを搬送することができる。   In addition, when the patient after consultation uses the taxi 26, the control computer 30 informs the dispatch computer 25 of the scheduled time for the transport vehicle 11 that transports the patient to arrive at the taxi waiting area 27. The dispatch computer 25 instructs the taxi 26 to go to the taxi waiting area 27 so that the waiting time is reduced after the transport vehicle 11 arrives at the taxi waiting area 27. Therefore, the patient can change to the taxi 26 that gets off the transport vehicle 11, and the return does not have to be burdened on the body. That is, the control computer 30 and the dispatch computer 25 cooperate to allow the transport vehicle 11 to transport the patient using the taxi 26 between the hospital and the hospital without waiting time.

○ 患者が搬送車11に目的の診療科を知らせる方法は、診察券を搬送車11に装備された診察券の読み取り部に読み取らせる方法に限らない。例えば、患者を特定するデータを搬送車11の入力装置に入力すると、搬送車11が制御コンピュータ30にそのデータを送信して、制御コンピュータ30が目的の診療科を搬送車11に支持するようにしてもよい。   The method for the patient to inform the transport car 11 of the target medical department is not limited to the method in which the medical ticket is read by the medical card reading unit equipped in the transport car 11. For example, when data specifying a patient is input to the input device of the transport vehicle 11, the transport vehicle 11 transmits the data to the control computer 30 so that the control computer 30 supports the target department in the transport vehicle 11. May be.

○ 搬送車11は一人乗りに限らず、例えば、二人乗りであってもよい。   The transport vehicle 11 is not limited to a single passenger, and may be, for example, a two-seater.

Pa…患者、11…搬送車、12…総合受付、13…診療科受付、14,15…待機場所、20…ホストコンピュータ、30…制御コンピュータ。   Pa ... patient, 11 ... conveyor car, 12 ... general reception, 13 ... clinical department reception, 14, 15 ... standby place, 20 ... host computer, 30 ... control computer.

Claims (4)

患者を搬送する搬送車を複数台備え、少なくとも総合受付及び診療科受付に前記搬送車の待機場所を備えた病院における患者搬送システムであって、
少なくとも診療日における来院予定人数、来院予定時間、各診療科の時間毎の患者処置予定人数が記録された病院内のコンピュータと、前記搬送車に無線通信で待機場所を指示する制御コンピュータとを備え、
前記制御コンピュータは、前記病院内のコンピュータに記録された診療日における時間毎の来院予定人数及び各診療科の時間毎の患者処置予定人数のデータに基づき、前記診療日における前記総合受付の前記待機場所に待機させるべき前記搬送車の台数を演算し、その演算結果と前記搬送車の合計台数とに基づいて前記待機場所に待機させるべき搬送車の台数を配分し、配分された台数に基づいて前記搬送車に待機場所を指示することを特徴とする病院における患者搬送システム。
A patient transport system in a hospital comprising a plurality of transport vehicles for transporting a patient, and at least a general reception desk and a clinical department reception with a standby place for the transport vehicle,
A computer in the hospital in which at least the scheduled visit number on the medical treatment date, the scheduled visit time, and the scheduled number of patient treatments for each time of each department are recorded, and a control computer for instructing the waiting position to the transport vehicle by wireless communication ,
The control computer waits for the general reception on the medical treatment date based on the data of the scheduled visit number per hour on the medical treatment date and the planned patient treatment time per hour of each medical department recorded in the computer in the hospital. Calculate the number of transport vehicles to be placed on standby at a location, allocate the number of transport vehicles to be kept on standby based on the calculation result and the total number of transport vehicles, and based on the allocated number A patient transportation system in a hospital, wherein a waiting place is instructed to the transportation vehicle.
前記コンピュータは、前記病院のホストコンピュータであり、前記制御コンピュータは、前記来院予定人数及び各診療科の時間毎の患者処置予定人数のデータを、電子カルテに記録された患者データから取得する請求項1に記載の病院における患者搬送システム。   The computer is a host computer of the hospital, and the control computer acquires data of the scheduled number of patients and the number of scheduled patient treatments for each clinical department from patient data recorded in an electronic medical record. The patient transport system in the hospital according to 1. 前記総合受付の他に複数の診療科に共通の受付である診療科受付にも待機場所が設けられ、前記制御コンピュータは、診療開始後、前記総合受付の前記待機場所及び前記診療科受付の前記待機場所に待機させるべき前記搬送車の台数を演算し、その演算結果と前記搬送車の合計台数とに基づいて各待機場所に待機すべき搬送車の台数を配分し、配分された台数に基づいて各搬送車に待機場所を指示する請求項1又は請求項2に記載の病院における患者搬送システム。   In addition to the general reception, a waiting area is also provided in the reception of a department that is common to a plurality of medical departments, and the control computer, after the start of medical treatment, the standby place of the general reception and the reception of the medical department Calculate the number of transport vehicles to be waited at the standby location, allocate the number of transport vehicles to be standby at each standby location based on the calculation result and the total number of transport vehicles, and based on the allocated number The patient transportation system in the hospital according to claim 1 or 2, wherein the waiting place is instructed to each transportation vehicle. 前記制御コンピュータは、少なくとも天候と過去の情報に基づいて来院患者の予想を行い、その予想結果を加味して各待機場所に待機すべき搬送車の台数を配分する請求項1〜請求項3のいずれか一項に記載の病院における患者搬送システム。   The said control computer performs the prediction of a visit patient based on the weather and the past information at least, and considers the prediction result, and allocates the number of the conveyance vehicles which should be waiting in each waiting place. The patient conveyance system in the hospital as described in any one of Claims.
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