JP6309684B1 - Pick-up support system - Google Patents

Abstract

An object of the present invention is to provide a pick-up support system that can accurately calculate the arrival time at a pick-up position and can pick up a cared person efficiently. A pickup support system includes a memory and a program. The memory 10 includes a cared person information storage area 11, a boarding time storage area 12 that stores information on boarding / exiting times of each cared person, and a travel time storage area 13 that stores travel time information of the vehicle. Prepare. The program 20 includes an extraction program 28 for extracting specific care receiver information, a route calculation program 22 for calculating a tour route based on the specific care recipient information, and an arrival time for calculating the arrival time of the pick-up position on the tour route. A time calculation program 23, an operation time calculation program 24 that calculates a stop time and a travel time of a vehicle based on reception of a signal from the outside, and an update program 25 that updates the boarding / alighting time information and the travel time information are provided. [Selection] Figure 1

Description

  The present invention relates to a pick-up support system for a care recipient who goes to a care-related facility.

  Conventionally, in a care-related facility, a staff picks up a plurality of care recipients from the home of the care recipient to the care-related facility. Since care recipients who use care-related facilities vary depending on the day, the staff of the care-related facility creates a patrol route according to the care recipient who is picked up each day.

  In order to increase the efficiency of such care recipient transfers, various pickup support systems that create efficient care recipient patrol routes have been studied.

  For example, based on care recipient information regarding the pick-up position of the care recipient, vehicle information regarding usable vehicles, data memory area for storing personnel information regarding personnel that can be picked up, and specific information extracted from the data memory area A transfer support system has been proposed that includes a calculation program for calculating a traveling route (see, for example, Patent Document 1).

  In such a pick-up support system, specific information is extracted from information stored in advance and a tour route is calculated, so that an efficient tour route is smoothly created.

JP 2017-68504 A

  However, in the pick-up support system described in Patent Document 1, the estimated traveling time is calculated based on the total distance of the traveling route and a fixed boarding time (for example, 10 minutes per person) for all the care recipients. Determine the estimated arrival time of the vehicle at each pick-up location.

  However, the cared person may be elderly or have a physical disability, and the actual getting-on / off time varies greatly depending on the physical condition of each cared person. In addition, the travel time of the vehicle between a plurality of pick-up positions not only depends on the distance but also depends on traffic conditions and the like.

  For this reason, in the pick-up support system described in Patent Document 1, it is difficult to accurately calculate the estimated traveling time, and the actual arrival time of the vehicle at each pick-up position may be around the estimated arrival time. .

  If the vehicle arrives at the pick-up position earlier than the scheduled arrival time, it is necessary to wait for the cared person to be ready, and if the vehicle arrives at the pick-up position later than the estimated arrival time, it will wait for the cared person. Time arises.

  Therefore, in the pick-up support system described in Patent Document 1, there is a limit in improving the pick-up efficiency of the cared person.

  Therefore, the present invention provides a pick-up support system that can accurately calculate the arrival time at the pick-up position and can pick up the cared person efficiently.

  The present invention [1] is a system that supports a pick-up activity for picking up a plurality of care recipients to a care-related facility using a vehicle, and stores a storage area for storing information and information stored in the storage area. Processing means for processing, wherein the storage area includes care receiver information storage areas storing care receiver information relating to pick-up positions of a plurality of care receivers, and information on getting on and off of each care receiver. A storage time area for storing and storing, and a travel time storage area for storing travel time information of the vehicle between the plurality of pick-up positions, the processing means from the care receiver information storage area, Based on the specific care receiver information, extraction means for extracting specific care receiver information corresponding to the care recipient to be picked up, and starting the care-related facility, the pick-up position of the specific care receiver is determined. Patrol and reach the care-related facilities Route calculating means for calculating a traveling route, and extracting the getting-on / off time information corresponding to the specific cared person from the getting-on / off time storage area based on the patrol route, and from the traveling time storage area, On the basis of the arrival time calculation means for extracting the travel time information corresponding to the pick-up positions adjacent to each other on the patrol route and calculating the arrival time of the pick-up position, and the vehicle based on the reception of the signal from the outside Based on the stop time, the getting-on / off time based on the stop time of the vehicle at the pick-up position and the travel time of the vehicle between the adjacent pick-up positions when the route is actually visited The travel time information stored in the travel time storage area is updated based on the travel time based on the travel time. It includes an updating means for updating, the pick-up support system of care-related facilities that are equipped with the.

  According to such a configuration, the operation time calculation means, based on the reception of the signal from the outside, the stop time of the vehicle at the pick-up position and the adjacent pick-up position when the vehicle actually travels the patrol route. Calculate vehicle travel time between. Then, the updating means updates the getting-on / off time information stored in the getting-on / off time storage area based on the actual stop time of the vehicle, and is stored in the moving time storage area based on the actual moving time of the vehicle. Update travel time information.

  Therefore, the getting-on / off time information stored in the getting-on / off time storage area can be updated based on the actual stop time of the vehicle at the pick-up position, that is, the actual getting-on / off time of the cared person, and is stored in the moving time storage area. The travel time information can be updated based on the actual travel time of the vehicle.

  Then, the arrival time calculating means extracts the updated getting-on / off time information and travel time information based on the traveling route calculated by the route calculating means, and calculates the arrival time at the pick-up position.

  Therefore, it is possible to improve the accuracy of the arrival time at the pick-up position. As a result, it is possible to reduce time loss in picking up the cared person and efficiently pick up the cared person.

  The present invention [2] includes a management device including the storage area and the processing means, an arrival signal corresponding to arrival of the vehicle at the pickup position, and a departure signal corresponding to departure of the vehicle from the pickup position. A terminal device capable of transmitting to the management device, and the operation time calculation means calculates the stop time by receiving the departure signal after receiving the arrival signal, and after receiving the departure signal, The transportation support system for care-related facilities described in [1] above, which calculates the travel time by receiving an arrival signal.

  According to such a configuration, the terminal device can transmit an arrival signal corresponding to arrival of the vehicle at the pick-up position and a departure signal corresponding to departure from the pick-up position of the vehicle to the management device. The operation time calculation means calculates the stop time of the vehicle by receiving the departure signal after receiving the arrival signal, and calculates the travel time of the vehicle by receiving the arrival signal after receiving the departure signal.

  However, stoppage and movement of the vehicle can also be determined by a global positioning system (GPS).

  However, if the stop of the vehicle at the pick-up position is determined by GPS, the stop of the vehicle is a stop according to the cared person's getting on and off, or depending on traffic conditions around the pick-up position (for example, level crossings, signals, traffic jams, etc.) It is not possible to judge whether it was a stop. For this reason, it is difficult to accurately determine the stop time of the vehicle according to getting on and off of the cared person and the travel time of the vehicle between adjacent pick-up positions based on the GPS.

  On the other hand, according to the above configuration, since the terminal device can transmit the arrival signal and the departure signal to the management device, if the terminal device is arranged in the vehicle, the arrival signal and the departure signal are operated by a user operation. It can be transmitted from the terminal device in the vehicle to the management device.

  Therefore, the user can operate the terminal device after the vehicle has arrived at the pick-up position and transmit an arrival signal to the management device, and then operate the terminal device after completion of getting on and off the cared person's vehicle, A signal can be transmitted to the management device. As a result, the operation time calculation means can calculate the stop time of the vehicle according to the caregiver's getting on and off by receiving the departure signal after receiving the arrival signal.

  Thereafter, after the vehicle arrives at the next pick-up position, the user can operate the terminal device to transmit an arrival signal to the management device. As a result, the operation time calculation means can accurately calculate the travel time of the vehicle between the adjacent pick-up positions by receiving the arrival signal after receiving the departure signal.

  Therefore, the update means can update the getting-on / off time information based on the vehicle stop time calculated with high accuracy, and can update the travel time information based on the vehicle travel time calculated with high accuracy. As a result, it is possible to reliably improve the accuracy of arrival time at the pick-up position, and the cared person can be picked up more efficiently.

  According to the present invention [3], the storage area includes a map storage area storing map data, a vehicle information storage area storing vehicle information relating to the specifications and number of vehicles that can be used, and a pickable person A personnel information storage area in which personnel information is stored, wherein the processing means further comprises display means for displaying the tour route on the map data, and the route calculation means comprises the specific subject. [1] or [1], wherein the tour route is calculated based on specific vehicle information extracted from the vehicle information storage area and specific personnel information extracted from the personnel information storage area in addition to caregiver information The transfer support system for care-related facilities described in [2] is included.

  According to such a structure, a route calculation means calculates a patrol route based on specific vehicle information and specific personnel information in addition to specific cared person information. Therefore, the traveling route can be calculated in consideration of pick-up vehicle information and personnel information. As a result, the cared person can be picked up more efficiently.

  According to the pick-up support system of the present invention, the arrival time at the pick-up position can be accurately calculated, and the cared person can be picked up efficiently.

FIG. 1 is a schematic configuration diagram showing an embodiment of a pick-up support system of the present invention. FIG. 2 is an explanatory diagram for explaining cared person information, vehicle information, and personnel information stored in the memory shown in FIG. 1. FIG. 3 is an explanatory diagram for explaining the getting-on / off time information and travel time information stored in the memory shown in FIG. FIG. 4A is an operation screen of the smartphone shown in FIG. 1 and shows a state in which a departure button is displayed. FIG. 4B is an operation screen of the smartphone shown in FIG. 1 and shows a state where an arrival button is displayed. FIG. 5 shows a flowchart of processing of the pick-up support system shown in FIG. FIG. 6 is an explanatory diagram for explaining step 1 shown in FIG. FIG. 7 shows a flowchart of step 2 shown in FIG. FIG. 8 shows an example of a cyclic route calculated in step 2-3 shown in FIG. FIG. 9 shows a flowchart of step 4 shown in FIG.

<Pick-up support system>
An embodiment of the pick-up support system of the present invention will be described with reference to FIGS.

  As shown in FIG. 1, the pick-up support system 1 is a system that supports pick-up activities for picking up a plurality of care recipients to a care-related facility using a vehicle.

  A care-related facility is a facility that provides care for people who need care, such as the elderly. Facilities that provide services such as day service, day care, cognitive day service, short stay, home care, home nursing, home rehabilitation, group home, nursing home for the elderly, health care facility for the elderly, etc. Is mentioned.

  The pick-up support system 1 includes a management device 2 and a terminal device 3.

<Management device>
The management device 2 is arranged in a care-related facility and is managed or used by the care-related facility. The management device 2 includes a processing device 4 and an input device 5.

  The processing device 4 is a host computer and includes an arithmetic processing unit 6, a memory 10 as an example of a storage area, and a program 20 as an example of a processing unit.

  The arithmetic processing unit 6 is a central processing unit (CPU) and can execute the program 20. The arithmetic processing unit 6 calculates or calculates information input from the input device 5 and information stored in the memory 10 based on the program 20 and records the information in the memory 10.

  The memory 10 includes a care receiver information storage area 11, a map storage area 14, a vehicle information storage area 15, a personnel information storage area 16, a boarding / alighting time storage area 12, a travel time storage area 13, and a temporary information storage. An area 17, an operation getting on / off time storage area 18, and an operation travel time storage area 19 are provided.

  The care receiver information storage area 11 is a memory area for storing care receiver information. As shown in FIG. 2, the care receiver information storage area 11 stores information about all of the care receivers registered in the care-related facility. Note that the number of care recipients registered in the care-related facility is not particularly limited, but in the present embodiment, for convenience, there are 10 people from Mr. A to Mr. J.

  The care receiver information includes at least the pick-up position (address) of each care receiver. That is, the care recipient information relates to the pick-up positions of a plurality of care recipients. The cared person information preferably further includes the status of each cared person, name, contact information, desired pick-up time, and other conditions. As the situation of the cared person, for example, the physical condition such as whether the cared person uses a wheelchair, for example, only light cars can be used because the road width around the pick-up position is narrow, entering the cared person's home The situation of the surrounding environment is impossible. Other conditions include, for example, limitation of a cared person who rides in the vehicle. In addition, in FIG. 2, the example of each condition, contact information, desired pick-up time, and other conditions of AJ is shown.

  As shown in FIG. 1, the map storage area 14 is a memory area for storing map data. As the map data, publicly known or commercially available map data can be used.

  As shown in FIG. 2, the vehicle information storage area 15 is a memory area for storing vehicle information. The vehicle information storage area 15 stores information on all vehicles owned by the care-related facility. As vehicle information, for example, vehicles such as standard vehicles (large vehicles, ordinary vehicles, light vehicles, etc.), nursing care vehicles (care welfare vehicles such as wheelchair moving throwers, wheelchair moving lift vehicles, side lift seat vehicles, etc.) Specifications, for example, the capacity of each vehicle, for example, the number of vehicles, etc. That is, the vehicle information relates to the specifications and the number of usable vehicles. The number of vehicles owned by the care-related facility is not particularly limited, but in the present embodiment, for convenience, the number of vehicles is No. 1 to No. 5. In addition, FIG. 2 shows an example of specifications and capacity of the first car to the fifth car.

  The personnel information storage area 16 is a memory area for storing personnel information. The personnel information storage area 16 stores information about all the staff that can be picked up and registered in the care-related facilities. Personnel information includes the number of staff, vehicle specifications that the staff can drive, and the like. In other words, personnel information relates to personnel that can be picked up. In addition, although the number of staff that can be picked up at a care-related facility is not particularly limited, in the present embodiment, for convenience, the number of staff is five. Moreover, in FIG. 2, the example of the vehicle specification which can drive each of i-ho is shown.

  As shown in FIG. 3, the boarding / exiting time storage area 12 is a memory area for storing boarding / exiting time information of each cared person included in the cared person information. The boarding / alighting time information includes the boarding / alighting time required for each cared person to get on and off the vehicle. The boarding / alighting time storage area 12 stores a predetermined preset value (for example, 10 minutes / person) before operation of the pick-up support system 1 as boarding time information, and is updated by an update program 25 described later after the operation of the pick-up support system 1. Stores the updated value to be updated.

  The travel time storage area 13 is a memory area for storing travel time information of the vehicle between a plurality of pick-up positions included in the care receiver information. The travel time storage area 13 stores information on the travel time of the vehicle from one pick-up position arbitrarily selected from a plurality of pick-up positions to another pick-up position. The travel time information is preferably the travel time of the vehicle according to all combinations of the two pick-up positions included in the plural pick-up positions, the travel time of the vehicle from the care-related facility to each pick-up position, and the care from each pick-up position. Includes vehicle travel time to related facilities.

  The travel time storage area 13 stores, as travel time information, a corresponding travel distance (distance between two pick-up positions or distance between a care-related facility and each pick-up position) before the operation of the pick-up support system 1. The preset value calculated based on this is stored, and the updated value updated by the update program 25 described later after the operation of the pick-up support system 1 is stored.

  Further, the travel time information may correspond to all the vehicles included in the vehicle information, or may correspond to each vehicle. The travel time may vary from vehicle to vehicle due to the road environment (for example, road width) and the size of the vehicle on which the vehicle travels. The travel time information corresponding to each vehicle is stored.

  As shown in FIG. 1, the temporary information storage area 17 is stored in a cared person information storage area 11, a vehicle information storage area 15, a personnel information storage area 16, a boarding / alighting time storage area 12, and a travel time storage area 13. Temporarily store some or all of the information.

  The operation getting-on / off time storage area 18 temporarily stores information related to a stop time (described later) calculated by an operation time calculation program 24 described later.

  The operation travel time storage area 19 temporarily stores information on travel time (described later) calculated by an operation time calculation program 24 described later.

  The program 20 includes an extraction program 28, a route calculation program 22 as an example of route calculation means, an arrival time calculation program 23 as an example of arrival time calculation means, a display program 26 as an example of display means, and data transmission A program 27, an operation time calculation program 24 as an example of operation time calculation means, and an update program 25 as an example of update means are provided.

  The extraction program 28 extracts specific cared person information corresponding to the cared person to be picked up from the cared person information storage area 11 and extracts specific vehicle information corresponding to the usable vehicle from the vehicle information storage area 15. Then, specific personnel information corresponding to staff that can be picked up is extracted from the personnel information storage area 16. The extraction program 28 stores specific care receiver information, specific vehicle information, and specific personnel information in the temporary information storage area 17.

  The route calculation program 22 starts from the care-related facility based on the specific care recipient information, the specific vehicle information, and the specific personnel information, and circulates the pick-up position of the specific care recipient to the care-related facility. Calculate the traveling route to be reached. That is, the route calculation program 22 travels based on specific vehicle information extracted from the vehicle information storage area 15 and specific personnel information extracted from the personnel information storage area 16 in addition to specific cared person information. Calculate the route. In other words, the route calculation program 22 places each of the staffs (persons) that can be picked up on each of the usable vehicles based on a predetermined condition, and efficiently places the pick-up position of the cared person picked up by those vehicles. Calculate the route to go around.

  The arrival time calculation program 23 extracts the getting-on / off time information (hereinafter referred to as specific getting-on / off time information) corresponding to a specific cared person included in the visiting route from the getting-on / off time storage area 12 based on the visiting route. Then, from the travel time storage area 13, travel time information (hereinafter referred to as specific travel time information) corresponding to between the adjacent stop positions on the patrol route is extracted. In addition, as a stop position adjacent to each other, for example, a pick-up position adjacent to each other on the traveling route, a first pick-up position on the nursing-related facility and the traveling route, a last pick-up position on the traveling route, and a nursing-related facility can be cited.

  Then, the arrival time calculation program 23 stores the specific getting-on / off time information and the specific travel time information in the temporary information storage area 17. Thereafter, the arrival time calculation program 23 determines the departure time and arrival time of the care-related facility and each of the routes included in the patrol route based on the specific getting-on / off time information and the specific travel time information stored in the temporary information storage area 17. Calculate the arrival time and departure time of the pick-up location.

  The display program 26 displays the tour route calculated by the route calculation program 22 on the map data. The display program 26 displays the departure time and arrival time calculated by the arrival time calculation program 23. More specifically, the display program 26 inputs the map data including the traveling route, the departure time and arrival time of the care-related facility, and the arrival time and departure time of each pick-up position included in the traveling route. On the display.

  The data transmission program 27 transmits the traveling route data corresponding to the traveling route and the time data related to the departure time and arrival time of each stop position (pick-up position and care-related facility) from the management device 2 to the terminal device 3.

  The operation time calculation program 24 is based on the reception of a signal from the outside, and the stop time of the vehicle at each pick-up position when the vehicle actually travels the patrol route, and the stop positions adjacent to each other in the patrol route (each other Calculate the travel time of the vehicle between adjacent pick-up positions, care-related facilities and first pick-up positions, last pick-up position and care-related facilities). More specifically, the operation time calculation program 24 calculates a stop time by receiving a departure signal described later after receiving an arrival signal described later, and receiving a arrival signal described later after receiving a departure signal described later. Calculate travel time.

  The operation time calculation program 24 stores, for example, information about the calculated stop time (operation stop time information) in the operation getting-on / off time storage area 18 and information about the calculated travel time (operation travel time information) as the operation travel time. Store in the storage area 19.

  The update program 25 updates the entry / exit time information stored in the entry / exit time storage area 12 based on the stop time calculated by the operation time calculation program 24, and is based on the travel time calculated by the operation time calculation program 24. Thus, the travel time information stored in the travel time storage area 13 is updated in the travel time storage area 13.

  Specifically, the update program 25 calculates an updated value of the getting-on / off time information based on the operation stop time information stored in the operation getting-on / off time storage area 18, and the getting-on / off time stored in the getting-on / off time storage area 12 Replace with information. Further, the update program 25 calculates an updated value of the travel time information based on the travel time information stored in the travel time storage area 19 and replaces it with the travel time information stored in the travel time storage area 13. .

  The input device 5 is electrically connected to the processing device 4. The input device 5 can be operated by a staff member. The input device 5 can communicate with the terminal device 3 wirelessly, as will be described in detail later.

<Terminal device>
The terminal device 3 can wirelessly communicate with the management device 2. The terminal device 3 can transmit an electrical signal to at least the management device 2, and preferably can receive an electrical signal from the management device 2. The terminal device 3 can receive data from the management device 2 by wire and / or wireless.

  As an electrical signal that can be transmitted by the terminal device 3, for example, an arrival signal corresponding to the arrival of the vehicle at the pick-up position, a departure signal corresponding to the departure from the pick-up position of the vehicle, and cancellation of a cared person scheduled to be picked up An example is a cancel signal.

  Examples of the electrical signal that can be received by the terminal device 3 include a cancel signal corresponding to cancellation of a care recipient who is scheduled to be picked up. The data that can be received by the terminal device 3 includes, for example, data that can be transmitted by the data transmission program 27, and specifically includes the above-described cyclic route data, the above-described time data, and the like.

  The terminal device 3 can be arranged in a vehicle, and is preferably portable by staff. Although the number of terminal devices 3 is not particularly limited, for example, the number of terminal devices 3 is the same as the number of vehicles owned by the care-related facility and the number of staff members of the care-related facility.

  As such a terminal device 3, a smart phone, a tablet-type personal computer, a smart watch, a smart glass etc. are mentioned, for example, Preferably a smart phone is mentioned. Hereinafter, the case where the terminal device 3 is the smartphone 3A will be described in detail.

  As illustrated in FIG. 4A, the smartphone 3A includes a touch panel display 30. The smartphone 3A includes a processor and application software (hereinafter referred to as an application), although not shown.

  The processor executes the application. The application displays an operation screen 31 on the touch panel display 30. The operation screen 31 includes at least a departure button 32, and preferably further includes a cancel button 33, a map display unit 35, a time display unit 34, and a point display unit 36.

  The departure button 32 is arranged in the lower part of the operation screen 31. When the user taps the departure button 32 (touching operation), the application causes the smartphone 3A to transmit a departure signal. Thereafter, the application displays an arrival button 37 instead of the departure button 32 as shown in FIG. 4B. When the user taps the arrival button 37, the application causes the smartphone 3A to transmit an arrival signal. Thereafter, the application displays a departure button 32 instead of the arrival button 37 as shown in FIG. 4A.

  The cancel button 33 is arranged on the left side with respect to the departure button 32. When the user taps the cancel button 33, the application causes the smartphone 3A to transmit a cancel signal.

  The map display unit 35 is arranged above the departure button 32 and the cancel button 33. The map display unit 35 displays a map including the patrol route and each pick-up position based on the patrol route data.

  The time display unit 34 is disposed above the map display unit 35. The time display unit 34 displays the arrival time and the departure / arrival time at each stop position based on the time data.

  The point display unit 36 is disposed above the time display unit 34. The point display unit 36 displays a pick-up position where the current vehicle stops or a pick-up position where the current vehicle is heading and a pick-up position before and after the pick-up position.

  The arrangement of each display on the operation screen 31 (departure button 32, cancel button 33, map display unit 35, time display unit 34, and point display unit 36) is not particularly limited.

  Such an application can be downloaded to the smartphone 3A via a telecommunication line such as the Internet, for example.

<Processing of pick-up support system>
Next, processing of the pick-up support system 1 will be described with reference to FIGS.

  As shown in FIG. 5, the processing of the pick-up support system 1 includes: step 1 for extracting specific information from the memory 10; step 2 for calculating a tour route from the specific information; Step 3 for calculating the arrival time, Step 4 for calculating the actual stop time and travel time of the vehicle, and Step 5 for updating the entry / exit time information and travel time information are included.

  In step 1, the arithmetic processing unit 6 causes the extraction program 28 to be executed according to the operation of the input device 5 by the user. The extraction program 28 extracts specific information from the corresponding memory 10.

  Specifically, as shown in FIG. 6, the user operates the input device 5 to provide a cared person who is a person to be picked up, a vehicle (vehicle number) that can be used for picking up, and a staff that can be picked up. Select. In FIG. 6, the gray portion that is not hatched is selected information. Thereby, the extraction program 28 extracts specific vehicle information from the care receiver information storage area 11, extracts specific vehicle information from the vehicle information storage area 15, and extracts specific personnel information from the personnel information storage area 16. To do. The extraction program 28 stores the information in the temporary information storage area 17.

  Next, in step 2, as shown in FIG. 7, the arithmetic processing unit 6 executes the route calculation program 22. The route calculation program 22 calculates a cyclic route.

  Step 2 is a step (Step 2-1) of determining an appropriate vehicle (one or a plurality of vehicles) based on care receiver information, vehicle information and personnel information stored in the temporary information storage area 17. A step of assigning a driver to the determined use vehicle (step 2-2) and a step of calculating a respective traveling route for each vehicle (step 2-3) are included.

  Step 2-1 is executed, for example, in the same manner as Step 4-1 described in paragraphs [0045] to [0049] of Japanese Patent Application Laid-Open No. 2017-68504. That is, in step 2-1, first, after determining the maximum number of vehicles used according to the number of staff, appropriate specifications and the number of vehicles are determined according to the care receiver information.

  Specifically, as shown in FIG. 6, since the person to be picked up includes a cared person (Mr. C) who uses wheelchairs, No. 5 car (thrower car) that is a wheelchair-compatible car is decided. Then, among the remaining vehicles, the fourth car (large car, capacity 7 people) with the largest capacity is determined.

  In step 2-2, the driver to be assigned to the determined use vehicle is determined based on the personnel information stored in the temporary information storage area 17 from the viewpoint of the number of staff members and the vehicles that the staff can use. Specifically, in the case of FIG. 6, it is decided to Mr. Lee and Mr. Ho.

  As shown in FIG. 8, step 2-3 is executed in the same manner as step 4-2 described in paragraphs [0050] to [0058] of Japanese Patent Application Laid-Open No. 2017-68504, for example. In step 2-3, after visiting the pick-up position farthest from the care-related facility, the tour route is calculated based on the basic setting of visiting the pick-up position closest to the pick-up position, and the priority is given to the interrupt. When a condition (for example, wheelchair use is present) exists, a traveling route including the interruption condition is preferentially calculated.

  For example, when a cared person using a wheelchair exists as an interrupt condition, first, a traveling route that is a wheelchair-compatible car (for example, a sloper car) is preferentially calculated. For the wheelchair-accessible vehicle route, first select the pick-up position of the cared person who is not the wheelchair user, and finally select the pick-up position of the cared person who is the wheelchair user. Go around and return to a nursing care facility.

  In the following, the pick-up position of the cared person who is the subject of pick-up is distinguished based on the name of the pick-up cared person, for example, the pick-up position of Mr. A is the pick-up position of A and the pick-up position of Mr. B is pick-up B Position. Moreover, in FIG.

  In this embodiment, as shown in FIG. 8, since Mr. C is a wheelchair user, the first traveling route R1 of the fifth car (capacity: 3 persons), which is a wheelchair-capable car (slope car), has priority. Is calculated. The first route R1 starts from the care-related facility and goes to the farthest A pick-up position, then goes to the nearest B pick-up position from the A pick-up position, and then the wheelchair user C After visiting the C pick-up location, return to the nursing care facility.

  In addition, since the second round route R2 of the No. 4 car has no other interruption conditions, it is basically set except for the pick-up position included in the already calculated round route (for example, the first round route R1). Calculated based on. The second round route R2 starts from the care-related facilities, except for the pick-up positions (AC pick-up positions) included in the first round route R1, from the farthest H pick-up position, D pick-up position, E pick-up position Go around the J pick-up position and the F pick-up position in order, and return to the care-related facility.

  As described above, the traveling routes (first traveling route R1 and second traveling route R2) are calculated for each of the determined vehicles.

  Next, as shown in FIG. 5, in step 3, the arithmetic processing unit 6 causes the arrival time calculation program 23 to be executed. The arrival time calculation program 23 extracts specific getting-on / off time information from the getting-on / off time storage area 12 based on each traveling route, and extracts specific moving time information from the moving time storage area 13 on the basis of each visiting route. .

  Specifically, as shown in FIG. 3, the arrival time calculation program 23 determines the Mr. A's getting on / off time, Mr. B's getting on / off time, and Mr. C's getting on / off time based on the first round route R1. Are extracted from the boarding / alighting time storage area 12.

  In addition, the arrival time calculation program 23 is based on the first route R1, and the vehicle travel time from the care-related facility to the A pick-up position, the vehicle travel time from the A pick-up position to the B pick-up position, and the B pick-up The travel time of the vehicle from the position to the C pick-up position and the travel time of the vehicle from the C pick-up position to the care-related facility are extracted from the travel time storage area 13.

  Further, the arrival time calculation program 23 extracts the getting-on / off times of Mr. D, Mr. E, Mr. F, Mr. H and Mr. J from the getting-on / off time storage area 12 based on the second cyclic route R2. In addition, the arrival time calculation program 23, based on the second round route R2, moves the vehicle from the care-related facility to the H pickup position, the vehicle movement time from the H pickup position to the D pickup position, and the D pickup. Vehicle travel time from position to E pick-up position, vehicle travel time from E pick-up position to J pick-up position, vehicle travel time from J pick-up position to F pick-up position, and care-related facilities from F pick-up position The vehicle travel time until is extracted from the travel time storage area 13.

  If the travel time storage area 13 stores travel time information corresponding to each vehicle, the travel time is extracted from the travel time information corresponding to the vehicle used for the traveling route.

  Then, as shown in FIG. 5, the arrival time calculation program 23 stores the specific getting-on / off time information and the specific travel time information in the temporary information storage area 17 (see FIG. 1), and thereafter, the temporary information storage area 17 The departure time and arrival time of the care-related facilities in each of the traveling routes (each of the first traveling route R1 and the second traveling route R2) based on the specific getting-on / off time information and the specific travel time information stored in Calculate the arrival time and departure time for each pick-up location.

  The arrival time calculation program 23 can calculate the traveling time required for each traveling route together with the above arrival time. Then, the arrival time calculation program 23, for example, in the same way as in Step 4-3 and Step 4-4 described in paragraphs [0059] to [0065] of JP-A-2017-68504, It may be determined whether or not the time is within the limit time, and if the predetermined time limit is exceeded, the process may return to step 2-1 (see FIG. 7) to re-determine the vehicle to be used. When redeciding the vehicle to be used, for example, the number of vehicles to be used is increased by one.

  As an option setting, when there is a designated care recipient who is designated as the pick-up time of the care recipient, the process returns to step 2-3 (see FIG. 7) and visits the designated care recipient during the designated pick-up time. In this way, it is possible to recalculate the traveling route. For example, the turn order of the designated care recipient can be replaced with the turn order of other care recipients so that the arrival time of the designated care recipient at the pick-up position becomes the designated pick-up time. In addition, if other conditions (such as passenger restrictions) are specified, the specification is prioritized.

  As described above, the traveling route and the departure time and arrival time of each stop position (pick-up position and care-related facility) related to the traveling route are determined.

  Further, if necessary, the display program 26 is executed, and the map data including the patrol route and the departure time and arrival time of each stop position (pick-up position and care-related facility) are displayed on the display of the input device 5. .

  As shown in FIG. 9, the step 4 includes a step (step 4-1) of reflecting the traveling route, the departure time and the arrival time of each stop position on the smartphone 3 </ b> A, and the vehicle based on the electrical signal from the smartphone 3 </ b> A. Calculating the actual stop time and travel time (step 4-2).

  In step 4-1, the arithmetic processing unit 6 executes the data transmission program 27 in response to an operation of the user input device 5 or a request from the application of the smartphone 3A. The data transmission program 27 relates to the traveling route data related to the traveling route corresponding to the smartphone 3A among the plurality of traveling routes, and the departure time and arrival time of each stop position (pick-up position and care-related facility) in the traveling route. Time data is transmitted from the input device 5 to the smartphone 3A.

  Thereby, the corresponding traveling route and the departure time and arrival time of each stop position (pick-up position and care-related facility) are reflected on the smartphone 3A.

  Specifically, the smartphone 3A held by Mr. Ho who tours the first tour route R1 reflects the first tour route R1 and the departure time and arrival time of each stop position on the first tour route R1. . In addition, the smartphone 3A held by Mr. Lee who travels around the second tour route R2 reflects the second tour route R2, and the departure time and arrival time of each stop position on the second tour route R2.

  In step 4-2, first, each staff gets on the corresponding vehicle carrying the smartphone 3A. Each staff taps the departure button 32 on the operation screen 31 of the smartphone 3A when the time is the departure time of the care-related facility, as shown in FIG. 4A. Then, the smartphone 3 </ b> A transmits a departure signal to the input device 5.

  Thereafter, each staff starts patrol of the tour route in charge, and departs the vehicle toward the first pick-up position.

  Then, upon arrival at the first pick-up position on each patrol route, each staff stops the vehicle. Thereafter, each staff taps the arrival button 37 on the operation screen 31 as shown in FIG. 4B. Then, the smartphone 3 </ b> A transmits an arrival signal to the input device 5.

  As a result, as shown in FIG. 1, the input device 5 receives the arrival signal after receiving the departure signal. Then, the operation time calculation program 24 calculates the travel time of the vehicle from the care-related facility to the first pick-up position by receiving the arrival signal after receiving the departure signal. Specifically, the operation time calculation program 24 calculates the travel time of the vehicle from the care-related facility to the A pick-up position on the first circuit route R1, and the vehicle travel time from the care-related facility to the H pick-up position on the second circuit route R2. Calculate travel time. Thereafter, the operation time calculation program 24 stores the calculated travel time in the travel time storage area 19.

  Next, as shown in FIG. 4A, each staff taps the departure button 32 on the operation screen 31 after the caregiver has completed getting on and off. Then, the smartphone 3 </ b> A transmits a departure signal to the input device 5.

  As a result, as shown in FIG. 1, the input device 5 receives the departure signal after receiving the arrival signal. Then, the operation time calculation program 24 calculates the stop time of the vehicle at the first pick-up position by receiving the departure signal after receiving the arrival signal. Specifically, the operation time calculation program 24 calculates the stop time of the vehicle at the A pickup position on the first route R1 and the stop time of the vehicle at the H pickup position on the second route R2. Thereafter, the operation time calculation program 24 stores the calculated stop time in the operation getting-on / off time storage area 18.

  Next, each staff member starts the vehicle toward the next pick-up position. Then, when arriving at the next pick-up position on each patrol route, each staff stops the vehicle. Thereafter, as shown in FIG. 4B, each staff taps an arrival button 37 on the operation screen 31. Then, the smartphone 3 </ b> A transmits an arrival signal to the input device 5.

  Thus, as shown in FIG. 1, the operation time calculation program 24 calculates the travel time of the vehicle from the first pick-up position to the second pick-up position by receiving the arrival signal after receiving the departure signal. Specifically, the operation time calculation program 24 calculates the travel time of the vehicle from the A pick-up position to the B pick-up position on the first round route R1, and the vehicle travel time from the H pick-up position to the D pick-up position on the second round route R2. Calculate travel time. Thereafter, the operation time calculation program 24 stores the calculated travel time in the travel time storage area 19.

  Next, after completion of getting on and off of the cared person, each staff taps the departure button 32 on the operation screen 31 as shown in FIG. 4A. Then, the smartphone 3 </ b> A transmits a departure signal to the input device 5.

  Thus, as shown in FIG. 1, the operation time calculation program 24 calculates the stop time of the vehicle at the second pick-up position by receiving the departure signal after receiving the arrival signal. Specifically, the operation time calculation program 24 calculates the stop time of the vehicle at the B pick-up position on the first tour route R1 and the stop time of the vehicle at the D pick-up position on the second tour route R2. Thereafter, the operation time calculation program 24 stores the calculated stop time in the operation getting-on / off time storage area 18.

  Each staff then departs the vehicle for the next pick-up position. Each staff visits all pick-up positions and repeats step 4-2 until returning to the care-related facility.

  In step 4-2, the cared person who is scheduled to pick up may cancel the pick-up after the start of the patrol route. In this case, the cancellation of the care recipient is notified to the care-related facility by telephone or the like, or is notified to the staff who has arrived at the pick-up position verbally.

  When cancellation of the care recipient is communicated to a care-related facility, a cancel signal is transmitted from the input device 5 to the corresponding smartphone 3 </ b> A by operation of the input device 5. Thereby, the staff can grasp the cancellation of the care recipient.

  When cancellation of the care recipient is notified to the staff who has arrived at the pick-up position, the staff taps a cancel button 33 on the operation screen 31 as shown in FIG. 4A. Then, the smartphone 3 </ b> A transmits a cancel signal to the input device 5. Thereby, the care-related facility can grasp the cancellation of the care recipient.

  As described above, the stop time of the vehicle at all the pick-up positions and the travel time of the vehicle between the stop positions (the pick-up position and the care-related facility) adjacent to each other in each patrol route are calculated. Then, the stop time of the vehicle is stored in the operation getting on / off time storage area 18, and the travel time of the vehicle is stored in the operation travel time storage area 19.

  Next, as shown in FIG. 5, in step 5, the arithmetic processing unit 6 executes the update program 25, and the update program 25 updates the getting-on / off time information stored in the getting-on / off time storage area 12, and travel time The travel time information stored in the travel time storage area is updated in the storage area 13. Step 5 is performed, for example, after the elapse of a predetermined update period (for example, one month or more, preferably three months or more). Therefore, before the predetermined update period, step 4 (see FIG. 9) is repeatedly executed, a plurality of stop times corresponding to the same pick-up position are accumulated in the operation getting on / off time storage area 18, and the operation movement time storage area 19 is stored. A plurality of movement times corresponding to the same stop position are accumulated.

  And the update program 25 calculates the update value of boarding / alighting time information based on the several stop time accumulate | stored in the operation boarding / alighting time storage area 18 after a predetermined update period. For example, the update program 25 calculates an average value of a plurality of stop times corresponding to the same pick-up position, and gets on / off time information stored in the boarding time storage area 12 (specifically, corresponds to the pick-up position). Substituting the caregiver's boarding time.

  Further, the update program 25 calculates an updated value of travel time information based on a plurality of travel times accumulated in the travel travel time storage area 19 after a predetermined update period. For example, the update program 25 calculates an average value of a plurality of travel times corresponding to the same stop position, and travel time information stored in the travel time storage area 13 (specifically, between the stop positions). Replace with the corresponding vehicle travel time).

  Thus, the getting-on / off time information stored in the getting-on / off time storage area 12 is updated, and the moving time information stored in the moving time storage area 13 is updated in the moving time storage area 13.

  In such a pick-up support system 1, as shown in FIG. 1, the operation time calculation program 24, based on the reception of a signal from the outside, causes the vehicle at the pick-up position when the vehicle actually makes a patrol route. Calculate the stop time and the travel time of the vehicle between adjacent pick-up positions. Then, the update program 25 updates the boarding / alighting time information stored in the boarding / alighting time storage area 12 based on the actual stop time of the vehicle, and updates the travel time storage area 13 based on the actual travel time of the vehicle. Update the stored travel time information.

  Therefore, the boarding / exiting time information stored in the boarding / exiting time storage area 12 can be updated based on the actual stop time of the vehicle at the pick-up position, that is, the caring person's actual boarding / exiting time, and stored in the travel time storage area 13. The travel time information can be updated based on the actual travel time of the vehicle.

  Then, the arrival time calculation program 23 extracts updated boarding / departure time information and travel time information based on the traveling route calculated by the route calculation program 22, and arrives at the pick-up location and care-related facilities. Calculate

  Therefore, it is possible to improve the accuracy of the arrival time at the pick-up position and the arrival time at the care-related facility. As a result, it is possible to reduce time loss in picking up the cared person and efficiently pick up the cared person.

  In addition, the smartphone 3A (terminal device 3) can transmit to the management device 2 an arrival signal corresponding to the arrival of the vehicle at the pickup position and a departure signal corresponding to the departure from the vehicle pickup position.

  Therefore, if the smartphone 3A is arranged in the vehicle, the arrival signal and the departure signal can be transmitted from the smartphone 3A in the vehicle to the management device 2 by the operation of the staff (user). As a result, the staff can operate the smartphone 3A after the vehicle has arrived at the pick-up position to transmit an arrival signal to the management device 2, and then operate the smartphone 3A after the caregiver has completed getting on and off the vehicle. The transmission signal can be transmitted to the management device 2. As a result, the operation time calculation program 24 can accurately calculate the stop time of the vehicle according to the caregiver's getting on and off by receiving the departure signal after receiving the arrival signal.

  The vehicle then departs for the next pick-up position. Then, the staff can transmit the arrival signal to the management device 2 by operating the smartphone 3A after the vehicle arrives at the next pick-up position. Thus, the operation time calculation program 24 can accurately calculate the travel time of the vehicle between the adjacent pick-up positions by receiving the arrival signal after receiving the departure signal.

  Therefore, the update program 25 can update the boarding / alighting time information based on the vehicle stop time calculated with high accuracy, and the travel time information can be updated based on the vehicle travel time calculated with high accuracy.

  As a result, it is possible to reliably improve the accuracy of the arrival time of the pick-up position and the arrival time of the care-related facility, and the cared person can be picked up more efficiently.

  Further, the route calculation program 22 calculates a tour route based on specific vehicle information and specific personnel information in addition to specific care receiver information. Therefore, the traveling route can be calculated in consideration of pick-up vehicle information and personnel information. As a result, the cared person can be picked up more efficiently.

<Modification>
In the first embodiment, the memory 10 has a map storage area 14, a vehicle information storage area 15, and a personnel information storage area in addition to the care receiver information storage area 11, the getting-on / off time storage area 12 and the travel time storage area 13. However, the present invention is not limited to this. The memory 10 may not include the map storage area 14, the vehicle information storage area 15, and the personnel information storage area 16.

  In this case, the extraction program 28 extracts specific care receiver information corresponding to the care receiver to be picked up from the care receiver information storage area 11, and extracts the extracted specific care receiver information as the temporary information storage area 17. To store. Then, the route calculation program 22 calculates a tour route based only on specific care receiver information.

  Further, in the first embodiment, the memory 10 includes an operation getting-on / off time storage area 18 and an operation moving time storage area 19, and the operation time calculation program 24 stores information on the stop time in the operation getting-on / off time storage area 18, Information related to travel time is stored in the travel time storage area 19, but the present invention is not limited to this. The memory 10 may not include the operation getting on / off time storage area 18 and the operation movement time storage area 19.

  In this case, the update program 25 executes step 5 subsequent to step 4 without passing a predetermined update period, and stores it in the boarding / alighting time information stored in the boarding / alighting time storage area 12 and the travel time storage area 13. The travel time information is updated as needed.

  Further, for example, a GPS system or the like can be mounted on the management device 2 and the terminal device 3 so that the management device 2 can grasp the position of the vehicle, the pick-up status, and the like. Further, the pick-up support system 1 may include a system that performs automatic notification by telephone or e-mail to the care recipient's contact information when the vehicle approaches the pick-up position of each care recipient. Further, the pick-up support system 1 may include a system that automatically transmits a notification that the vehicle will soon arrive at the input device 5 of the management device 2 when the vehicle leaves the last pick-up position and approaches a care-related facility. Good.

  Further, the smartphone 3A may be configured to display an emergency contact button on the operation screen 31. When the user taps the emergency contact button, the smartphone 3A transmits an emergency signal to the fire fighting and / or management center. The emergency signal includes, for example, the position information of the smartphone 3A, the condition of the cared person's body, and the like.

  Also according to these modified examples, the same effects as those of the above embodiment can be obtained.

DESCRIPTION OF SYMBOLS 1 Pick-up support system 2 Management apparatus 3 Terminal device 10 Memory 11 Caregiver information storage area 12 Boarding / departure time storage area 13 Travel time storage area 14 Map storage area 15 Vehicle information storage area 16 Person information storage area 20 Program 22 Route calculation program 23 Arrival time calculation program 24 Operation time calculation program 25 Update program 26 Display program 28 Extraction program

Claims (3)

A system for supporting pick-up activities for picking up a plurality of care recipients to a care-related facility using a vehicle, comprising: a storage area for storing information; and a processing means for processing information stored in the storage area. Prepared,
The storage area is
A care receiver information storage area storing care receiver information regarding pick-up positions of a plurality of care recipients;
Getting on / off time storage area storing the getting-on / off time information of each care recipient,
A travel time storage area for storing travel time information of the vehicle between the plurality of pick-up positions,
The processing means includes
Extraction means for extracting specific care receiver information corresponding to the care recipient to be picked up from the care receiver information storage area;
Based on the specific care recipient information, start from the care-related facility, circulate the pick-up position of the specific care recipient, and calculate a route to reach the care-related facility, route calculation means,
Based on the traveling route, it extracts the getting-on / off time information corresponding to the specific cared person from the getting-on / off time storage area, and corresponds between the pick-up positions adjacent to each other in the traveling route from the travel time storage area Extracting the travel time information and calculating arrival time of the pick-up position;
Based on reception of a signal from the outside, an operation time for calculating a stop time of the vehicle at the pick-up position and a travel time of the vehicle between the adjacent pick-up positions when the vehicle actually travels the tour route Calculation means;
An update for updating the travel time information stored in the travel time storage area based on the travel time and updating the travel time information stored in the travel time storage area based on the stop time And a transportation support system for a care-related facility. A management device comprising the storage area and the processing means;
A terminal device capable of transmitting an arrival signal corresponding to arrival of the vehicle to the pick-up position and a departure signal corresponding to departure of the vehicle from the pick-up position to the management device;
The operation time calculation means includes
After receiving the arrival signal, the stop time is calculated by receiving the departure signal,
The system according to claim 1, wherein the travel time is calculated by receiving the arrival signal after receiving the departure signal. The storage area is
A map storage area for storing map data; and
A vehicle information storage area for storing vehicle information related to the specifications and number of vehicles that can be used;
A personnel information storage area for storing personnel information about personnel that can be picked up and received,
The processing means further comprises display means for displaying the tour route on the map data,
The route calculation means, based on the specific vehicle information extracted from the vehicle information storage area and the specific personnel information extracted from the personnel information storage area, in addition to the specific care receiver information, The route support system according to claim 1 or 2, wherein the route is calculated.

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