JP2019083052A - Privilege management device and privilege management method - Google Patents

Abstract

To provide a point management server capable of preventing loss at a shop.SOLUTION: A point management server 4 includes: an acquisition unit 472 that acquires sales information pertinent to a shop, commodities pertinent to the shop, component parts constituting a commodity, or stock information representing stocks of items required to provide a service; a generation unit 474 that generates a piece of privilege information representing a privilege on the basis of the sales information or the stock information acquired by the acquisition unit 472; a terminal identification unit 475 that identifies a user terminal 12 which is associated with a piece of attribute information of the privilege; and a notification unit 476 that notifies the user terminal 12 identified by the terminal identification unit 475 of the generated privilege information.SELECTED DRAWING: Figure 11

Description

  The present invention relates to a reward management apparatus and a reward management method.

  Conventionally, in order to increase the number of visitors in a store, it has been performed to issue a coupon for giving a privilege to purchase of the product or service (for example, see Patent Document 1).

JP, 2009-251843, A

  By the way, in a store, a customer does not always come to the store. For example, when the store is a restaurant, there are many visitors during lunch and dinner hours, and there are few visitors during other hours. For this reason, during a time zone in which a large number of visitors are crowded, a customer who is trying to come to a store due to a seat full or the like flows to another store and an opportunity loss occurs. In addition, when there are a large number of vacant seats in a time zone where there are few visitors, there is a problem that the sales will be reduced.

  Moreover, there are foodstuffs with a large stock and foodstuffs with a small stock in goods provided in stores, such as a restaurant. For example, with regard to foodstuffs having a large stock, it is preferable to sell a product using the foodstuff in a larger amount than a product using a foodstuff having a small stock. However, depending on the state of sale of products using foodstuffs with a large stock, the foodstuffs can not but be disposed of and losses may occur.

  Then, this invention is made in view of these points, and it aims at providing the privilege management apparatus and the privilege management method which can suppress the loss in a shop.

  A privilege management device according to a first aspect of the present invention is inventory information indicating sales information pertaining to a store, or a product pertaining to the store, a member that constitutes the product, or an article required to provide a service. A generation unit for acquiring benefit information indicating the benefit based on the sales information acquired by the acquisition unit or the inventory information, and a portable terminal of a user associated with attribute information of the benefit And a notification unit for notifying the mobile terminal specified by the terminal identification unit of the generated benefit information.

  The generation unit may generate, based on the sales information acquired by the acquisition unit or the inventory information, benefit information indicating the benefit having a valid period.

  The generation unit identifies congestion status in the store based on the sales information acquired by the acquisition unit, and privilege information indicating the benefit based on the congestion status or the stock information acquired by the acquisition unit May be generated.

The generation unit may change the content of the benefit based on the identified congestion status or the stock information acquired by the acquisition unit.
The generation unit may obtain declaration information indicating that the user has declared the use of the benefit, and may change the content of the benefit based on an acquisition status of the declaration information.

  The benefit management apparatus further includes a storage unit for storing a use history of the benefit by the user, and the terminal identification unit is based on the use history among the users associated with attribute information of the benefit. The mobile terminal of the user who used the said privilege in the past may be specified.

  The terminal identification unit may identify a portable terminal of a user who uses a payment service using a card.

  A privilege management method according to a second aspect of the present invention is a computer-implemented sales information pertaining to a store, or a product pertaining to the store, a member constituting the product, or an article necessary for providing a service. A step of acquiring inventory information indicating inventory, a step of generating privilege information indicating a privilege based on the acquired sales information or the inventory information, and a portable terminal of a user associated with attribute information of the privilege , And notifying the identified portable terminal of the generated benefit information.

  ADVANTAGE OF THE INVENTION According to this invention, it is effective in the ability to suppress the loss in a shop.

It is a figure showing the outline of the electronic money management system of the present invention. It is a figure showing the system configuration of an electronic money management system. It is a figure which shows the information managed by each server which comprises an electronic money management system. It is a figure which shows the example of a display screen of a user terminal. It is a figure which shows the operation | movement at the time of card | curd issuance. It is a figure showing the flow of processing at the time of card issue. It is a figure which shows the operation | movement at the time of charging to a card. It is a figure which shows the operation | movement at the time of purchasing goods using a card | curd. It is a figure which shows the operation | movement at the time of providing a point with respect to a user. It is a figure which shows the operation | movement at the time of providing a user specific service with respect to a user. It is a figure which shows the structure of a point management server. It is a figure which shows an example of the information memorize | stored in the attribute information storage part and the shop information storage part. It is a figure which shows an example of the information memorize | stored in the privilege information storage part and the use log | history storage part. It is a figure which shows the example of a display screen which shows the received privilege. It is a sequence diagram which concerns on the process which a point management server provides a privilege.

[Overview of Electronic Currency Management System S]
First, an overview of the electronic money management system S will be described with reference to FIG. The electronic money management system S is a system that manages the balance of electronic currency that can be used by the user using the card 11, and enables management of the card 11 from the user's mobile phone (hereinafter, user terminal 12). . An electronic currency is an intangible currency having monetary value, such as credits, points, coupons and the like. The card is, for example, a credit card or a prepaid card that can be used when purchasing goods or services using an electronic currency.

  The user can store electronic currency in an account previously associated with the card 11 and use the card 11 to use the electronic currency stored in the account when purchasing goods or services. In the electronic money management system S, the user terminal 12 uses the user terminal 12 by linking the card 11 and the user terminal 12 in the electronic currency management apparatus 10 accessible via, for example, a base station of a mobile telephone network. Card management is realized. Specifically, in the electronic currency management system S, charge (payment) to a prepaid card, confirmation of a card balance, given points, usage history, and the like are realized using the user terminal 12.

Users can store electronic currency in a variety of ways. The user can store electronic currency by, for example, transferring cash to an account specified by a card number set in the card 11 and charging it. The user can also store electronic currency by shopping at a real shop or an online shop using the card 11 and receiving points according to the purchase amount and the like. Since the user can check the balance of the electronic currency associated with the card 11 from the user terminal 12, the user is motivated to save the electronic currency and use it in various applications.
Hereinafter, an example of a specific configuration for realizing the electronic currency management system S will be described.

[System Configuration of Electronic Currency Management System S]
FIG. 2 is a diagram showing an example of a system configuration of the electronic money management system S. As shown in FIG. As shown in FIG. 2, the electronic currency management system S includes a user device 1 and an electronic currency management device 10 accessible to the user device 1. The electronic money management device 10 is configured to include a card management server 2, a carrier server 3, and a point management server 4.

  The user device 1 is a device used by each user who uses a service provided by the electronic currency management system S, and includes a card 11 and a user terminal 12.

The card 11 is a card that performs settlement using the international brand settlement NW 50, and is a prepaid card that can make a payment of the usage amount based on the amount charged in advance. A credit card may be used as the card 11 in place of (or in addition to) a prepaid card, or a postpaid card in which the charge amount may be postpaid.
The user terminal 12 is a communication device that performs communication (call) via the communication NW provided by the communication carrier, and is, for example, a mobile phone, a smartphone, a tablet PC, or the like. A predetermined application program is installed in the user terminal 12, and the card 11 can be managed from the user terminal 12 via an application executed based on the program.

The card management server 2 is a server that manages the use history of the card 11 for each user, and stores information on the card 11. Here, FIG. 3A shows an example of various information stored in the card management server 2. As shown in FIG. 3A, the card management server 2 stores various information such as a prepaid card number (hereinafter simply referred to as a "card number"), a balance, and a usage history in association with the management number.
The card number is an approximately 16-digit alphanumeric number set in the card 11 and is identification information for identifying the card 11. The management number is a number uniquely corresponding to the card number, and is used to identify the card 11 instead of the card number when cooperating with another server. The balance is information indicating the balance of the amount charged in the account specified by the card number set in the card 11. The usage history is a history of shopping using the card 11, and includes purchase date and time, goods / services to be purchased, purchase amount, purchase place (store name), and the like.

  The carrier server 3 is a server used by the communication carrier, and manages the use history of the user terminal 12 of the service provided by the communication carrier for each user. The carrier server 3 calculates the amount billed to the user based on the usage history. Further, the carrier server 3 functions as an entrance (portal) for providing the user terminal 12 with a service provided by the communication carrier. For example, in response to a request from the user terminal 12, the carrier server 3 acquires the balance of the electronic currency stored in the account corresponding to the card number associated with the user ID from the point management server 4. The balance of the electronic currency can be notified. Further, the carrier server 3 may acquire points associated with the user ID from the point management server 4 and notify the user terminal 12 of the balance of the points.

Here, FIG. 3B shows an example of various information managed by the carrier server 3. As shown in FIG. 3B, the carrier server 3 stores various information such as the telephone number of the user terminal 12, the billing amount, the contract ID, and the contractor name in association with the user ID.
The user ID is identification information that identifies the user terminal 12 or a user who uses the user terminal 12. The telephone number is a telephone number set in the user terminal 12 which is a communication terminal. The billed amount is an amount charged to the user as the user terminal 12 is used, and includes, for example, a communication charge and a usage charge of the content used by the user terminal 12. In addition, depending on the communication carrier, not only mobile phones but also complex services such as fixed telephones and cable TVs may be provided to users, so the billing amount should be provided to the user indicated by the user ID. You may include the charge for the service you have. The contract ID is identification information for identifying a contract signed with the communication carrier, and is information indicating that the contractor has made the contract. Communication carriers may charge communication charges collectively for the same person or family. The contract ID and the contractor name are information for determining the scope of combining communication fee claims and the target for which the summarized communication fee is to be billed.

  Although not shown, the carrier server 3 has already paid for the information related to the contract such as the contract term of the user terminal 12, the contract date and time, and the billing amount according to the use of the user terminal 12 in association with the user ID. It is also possible to store information on payment of communication charges such as being / delayed.

The point management server 4 includes a point according to the use of the card 11 (for example, shopping using the card) and a point according to the use of the service provided to the user indicated by the user terminal 12 or the user indicated by the user ID. It is a server integrated and managed. Here, FIG. 3 (C) and FIG. 3 (D) show an example of various information managed by the point management server 4.
As shown in FIG. 3C, the point management server 4 stores various information such as a management number, points, and detailed information in association with the user ID. The user ID is identification information for identifying a user who uses the user terminal 12, and is used when cooperating with the carrier server 3. The management number is a number uniquely corresponding to the card number, and is used when cooperating with the card management server 2. Information indicating the number of points given to the corresponding user according to the billed amount acquired from the carrier server 3 and the purchase amount acquired from the card management server 2 (that is, the settlement amount of the purchased product) It is. The specification information is information including the usage history of the card 11 and points, and indicates the history of shopping using the card 11 and the history of points given to the user.

  Further, as shown in FIG. 3D, the point management server 4 stores a point grant rate for calculating points to be granted based on the purchase amount and the bill amount, in association with the usage form. As the form of use, use of the card 11 or use of the user terminal 12 can be considered, but in addition to these, the rate depending on whether the store using the card 11 is a normal store or a point preferential store, etc. May be different. The information indicating the store using the card 11 can be acquired by receiving the usage history from the card management server 2.

  The point management server 4 may store the balance of the electronic currency managed by the card management server 2 in association with the card number in association with the user ID. In this case, the point management server 4 updates the stored balance of the electronic currency in synchronization with the timing when the balance of the electronic currency is updated in the card management server 2. The point management server 4 reads the balance of the electronic currency stored in association with the user ID corresponding to the user terminal 12 from the storage unit in response to the request from the user terminal 12, and transmits the balance of the electronic currency via the carrier server 3. The balance can be notified to the user terminal 12. The point management server 4 acquires the balance of the electronic currency associated with the card number corresponding to the user ID from the card management server 2 at the timing when the balance of the electronic currency is requested from the user terminal 12, and the acquired balance May be notified to the user terminal 12.

  As described above, in the electronic currency management system S, the card management server 2, the carrier server 3, and the point management server 4 can cooperate with each other to associate and manage the card number and the user ID. That is, the electronic currency management system S associates and manages card identification information and user identification information identifying a user who uses a user terminal. Specifically, in the electronic currency management system S, the point management server 4 associates the card number with the user ID via the management number associated with both the card number and the user ID.

  Then, the electronic currency management system S manages the balance of the electronic currency that can be settled by the card in the card management server 2 in association with the card number. The carrier server 3 acquires the balance of the electronic currency stored in the account corresponding to the card number associated with the user ID from the card management server 2 via the point management server 4 in response to the request from the user terminal 12 Can notify the user terminal 12 of the balance of the electronic currency. By doing this, in the electronic currency management system S, without the user inputting information on the account of the electronic currency to the user terminal 12, it is as if the electronic currency is managed in association with the user terminal 12. It is possible to grasp the balance of the electronic currency in a simple way.

  In the electronic currency management system S configured as described above, the point management server 4 integrates the use status of the card 11 managed by the card management server 2 and the use status of the user terminal 12 managed by the carrier server 3. And realize integration of points. Specifically, the point management server 4 integrates the usage status of the card 11 and the usage status of the user terminal 12 by linking the management number and the user ID.

Since the point management server 4 manages the integrated information in association with the user ID, the usage status of the card 11 of the corresponding user and the usage status of the user terminal 12 can be acquired using the user ID as a key.
Therefore, in the electronic money management system S, when the user using the user terminal 12 makes a request by specifying the user ID, the user can grasp various information managed by the point management server 4. Specifically, when the user terminal 12 transmits predetermined information including a user ID to the carrier server 3, the carrier server 3 acquires various pieces of related information from the point management server 4 using the user ID as a key, and the user It provides to the terminal 12. The point management server 4 and the carrier server 3 may provide the user terminal 12 with information on the difference with respect to the information provided at the time of the previous request.

[Example of display screen of user terminal 12]
Here, an example of a display screen displayed on the user terminal 12 based on various information provided from the carrier server 3 is shown in FIG. FIG. 4 (A) is a display screen 200 showing an example of the top screen displayed during the execution of the application described above, and FIG. 4 (B) is a display showing an example of the menu screen displayed during the execution of the application. It is a screen 210.

As shown in FIG. 4A, the display screen 200 is configured to include a card balance display 201, a point number display 202, a charge button 203, and a menu button 204.
The card balance display 201 is a display showing the balance of the prepaid card 11, and the point number display 202 is a display showing the number of points given to the user. The display contents of the card balance display 201 and the point number display 202 are controlled based on the balance and the number of points of the card 11 acquired from the point management server 4 using the user ID as a key.

The charge button 203 is used when the user charges the card 11 with a desired amount. When the charge button 203 is operated and the user performs a predetermined charge operation, a charge request is issued to the card management server 2 in cooperation with the user ID and the management number.
The menu button 204 is used when calling up menu screens of various services provided by the carrier server 3. When the menu button 204 is operated, the display screen 210 shown in FIG. 4 (B) is displayed on the user terminal 12.

As shown in FIG. 4B, the display screen 210 includes a point menu 211, a shopping menu 212, and a card menu 213.
The point menu 211 includes a menu prompting the use of the points, such as “purchase a product using the points”, “get a benefit (coupon) using the points”, and the like. As a result, since the user is provided with various services that can use points, the user can use the provided points in various scenes.

The shopping menu 212 includes a menu for promoting the use of the card 11, such as "introduction of point preferential shops", "introducing shops that can shop using the card 11", and the like. When the card 11 is used, points corresponding to the purchase amount will be given in the point management server 4, and by providing such a menu, it is possible to increase the opportunity for giving points.
The card menu 213 includes a menu for confirming the usage details of the card 11. By selecting this menu, the user can check the usage history of the card 11.

[Operation of Electronic Currency Management System S]
The configuration of the electronic money management system S has been described above. Subsequently, the operation of the electronic money management system S will be described with reference to FIGS.

[Operation at card issuance]
First, with reference to FIG. 5 and FIG. 6, an operation at the time of card issuance will be described. In the electronic money management system S, the card 11 is issued in a locked state so that it can not be used, and the card 11 and the user terminal 12 cooperate with each other to unlock the card 11. The locked state is, for example, a state in which the card management server 2 can not make a request such as payment or charge.
Specifically, as shown in FIG. 5, the card 11 is provided with an IC (Integrated Circuit) chip 111 readable by the user terminal 12, and the card is read by the user terminal 12. The 11 is unlocked and the card 11 becomes usable. In the present embodiment, the IC chip 111 corresponding to NFC (Near Field Communication) is provided on the card 11, and the user terminal 12 reads the IC chip 111 using the NFC communication function of its own.

Here, with reference to FIG. 6, an example of processing at the time of card issuance will be described.
First, in step S1, the card issuer (card management server 2) sets the information that can be used for unlocking in the card 11 by storing the information in the IC chip 111. The information stored in the IC chip 111 is arbitrary information, and in this embodiment, for example, a user ID for identifying the user terminal 12 is used. When information usable for unlocking is set in the card 11, the card management server 2 issues the card 11 to the user in step S2.

  When the card 11 issued from the card management server 2 arrives, the user reads the IC chip 111 of the card 11 using the user terminal 12 in step S3. That is, when the user brings the user terminal 12 and the card 11 into contact with each other, the NFC function of the user terminal 12 is exhibited, and information stored in the IC chip 111 that can be used for unlocking is read from the card 11. Subsequently, in step S4, the user terminal 12 determines whether the information owned by the user itself matches the read information. At this time, if the two pieces of information (user ID) match each other, the user terminal 12 makes a use permission request in step S5, and the card management server 2 unlocks the issued card 11 in step S6. , Allow use. On the other hand, when the two pieces of information do not match in step S4, the user terminal 12 performs predetermined error processing in step S7.

In the above, an example of processing at the time of card issuance has been described. The information that can be used to unlock the card 11 may be encrypted according to a predetermined method. In this case, the user terminal 12 determines whether the two pieces of information match each other by holding information in which the user ID of the user terminal 12 is encrypted or by storing encryption key information. be able to.
Further, in the example shown in FIG. 6, it is assumed that the user terminal 12 performs the determination for releasing the lock. In this regard, the determination may be performed not by the user terminal 12 but by any of the card management server 2, the carrier server 3, and the point management server 4.

  In addition, when the user terminal 12 reads the IC chip 111 provided on the card 11 after releasing the lock of the card 11, the display screen displayed during the execution of the above-described application (for example, the display screen shown in FIG. 200) may be automatically displayed on the user terminal 12. That is, when the user terminal 12 reads the IC chip 111, the user terminal 12 requests the carrier server 3 for various information, and displays the acquired information in response to the request.

[Operation at the time of charge]
Subsequently, with reference to FIG. 7, an operation at the time of charging an amount to the card 11 will be described. FIG. 7A is a display screen 220 showing a charge menu screen displayed when the charge button 203 is operated in the display screen 200 (see FIG. 4A) showing the top screen.

  As shown in FIG. 7A, the electronic money management system S of the present embodiment at least includes a charge method 221 and a charge method 222 as a method of charging the card 11 with a monetary amount. The charge method 221 is a charge method for charging the card 11 with an amount of money using at least a part of the awarded points, and charges the money by converting the points into money at a predetermined rate. The charge method 222 is a charge method of charging using carrier settlement. The carrier payment is to make a payment together with the communication charge of the user terminal 12. In the charge method 222, the charged amount is added to the charge amount of the user terminal 12 and charged. Although only the charging methods 221 and 222 will be described in the present embodiment, the method of charging the card 11 is not limited to these, and may be realized by another method. For example, a bank account used by the user may be set in advance, and the card 11 may be charged via the bank account.

  The flow of operations of the charge method 221 and the charge method 222 is shown in FIG. 7 (B). As shown in FIG. 7B, the user terminal 12 makes a charge request to the carrier server 3 in step S11. In this charge request, the user terminal 12 notifies the carrier server 3 of the charge method and charge amount together with the user ID.

  When receiving the charge request, the carrier server 3 notifies the point management server 4 that the charge request has been received from the user terminal 12 in step S12. Specifically, the carrier server 3 notifies the point management server 4 using the user ID identifying the user terminal 12 that has received the charge request.

  Subsequently, in step S13, the point management server 4 specifies a management number corresponding to the user ID, and the card management server 2 has an account associated with the card number set in the card 11 corresponding to the management number. , To notify them to charge the requested amount. When this notification is received, the card management server 2 receives the notified amount of money for the account corresponding to the card number set in the card 11 of the card number corresponding to the management number. The process of step S13 is performed in detail after the process of steps S14A and S14 is performed.

Step S14A is a process performed when the charge method 221 is selected, and step S14B is a process performed when the charge method 222 is selected.
In step S14A, the point management server 4 subtracts points corresponding to the charge amount from the points associated with the user ID.

Also, in step S14B, the carrier server 3 adds an amount corresponding to the charge amount to the billing amount associated with the user ID, and charges the user at a predetermined timing.
In the carrier settlement, the settlement available limit may be set according to the content of the contract with the communication carrier. As an example, the settlement available frame may be set according to the number of subscription months to the service provided by the communication carrier. For example, the settlement available frame "5000 yen" for the user with the number of subscription months "12 months" For users with 36 months of subscription months, the settlement available frame "10,000 yen" is set. In such a case, in the process of step S14B, the carrier server 3 determines whether or not the total charge amount for the current month is within the settleable limit, and only when the balance is within the clear limit. Settlement may be enabled.

[Operation when purchasing goods]
Subsequently, with reference to FIG. 8, an operation at the time of purchasing a product using the card 11 will be described. The card 11 can be used in a real shop or a virtual shop on the Internet.
When purchasing a product at a real store, as shown in step S21A, the payment NW 50 provided by the international brand is notified of the card number of the card 11 and information on the product purchase by reading the card 11 through the card reader. Ru. Here, the information on the product purchase is, for example, information on the purchase amount, the purchased product, the purchased store, and the like. Further, as shown in step S21B, when purchasing a product in the virtual store, the user terminal 12 notifies the payment NW 50 of the card number of the card 11 and information on the product purchase.

  When a predetermined settlement process is performed in the settlement NW 50, in step S22, the settlement NW 50 notifies the card management server 2 of the card number and information on the purchase of a product. When the card management server 2 receives these pieces of information, the card management server 2 subtracts the purchase amount from the balance corresponding to the card number to update the usage history, and notifies the settlement NW 50 that the subtraction process has been completed.

  Subsequently, in step S23, the card management server 2 notifies the point management server 4 of the information on the purchase of the commodity together with the management number corresponding to the card number. The point management server 4 updates the point associated with the user ID corresponding to the management number based on the acquired information on the product purchase.

[Operation when applying points]
Subsequently, with reference to FIG. 9, an operation at the time of giving points to the user will be described. As described above, in the electronic money management system S of the present embodiment, points are awarded in accordance with the purchase of a product using the card 11 and also in accordance with the use of the user terminal 12.

When giving a point according to the purchase of goods, point management server 4 acquires information about goods purchase with a management number from card management server 2 in Step S31. Then, in step S32, the point management server 4 specifies a rate according to the store that has purchased the product, and calculates a point according to the purchase amount based on the rate. The processes in steps S31 and S32 are performed each time the user purchases a product using the card 11.
After calculating the points corresponding to the purchase amount, in step S35, the point management server 4 adds the calculated points to the points stored in association with the user ID corresponding to the management number.

In addition, in step S33, the point management server 4 acquires the billing amount from the carrier server 3 together with the user ID. Then, in step S34, the point management server 4 calculates points according to the billed amount based on a predetermined rate. The processes in steps S33 and S34 are performed at the timing when the billed amount is determined.
After calculating the points according to the billed amount, in step S35, the point management server 4 adds the calculated points to the points stored in association with the user ID.

[Operation when providing service to user]
Then, with reference to FIG. 10, the operation | movement at the time of providing the service peculiar to the said user with respect to the user using electronic money management system S is demonstrated.
In step S41, when the user terminal 12 accesses the carrier server 3 with the user ID, the carrier server 3 notifies the point management server 4 of the user ID in step S42. In step S43, the point management server 4 acquires information on the service corresponding to the notified user ID, and notifies the carrier server 3 of the information. In step S44, the carrier server 3 provides the service to the user terminal 12. Be done.
The point management server 4 manages the access history for each user ID, and based on the access history, difference information (the amount of money used, the amount of charge, the increase or decrease of the points) from the previous access, the current balance and Get the current number of points. Then, the acquired information is provided to the user terminal 12 via the carrier server 3, whereby the difference with the previous time, the current balance, the number of points, and the like are displayed on the user terminal 12.

Note that the service corresponding to the user ID is, for example, a service that enables confirmation of the balance of the card 11 owned by the user and the granted points, and also introduces (recommends) products that match the user's attributes Service etc.
As an example, the point management server 4 can purchase an item that can be purchased with the balance or point, or can add an item slightly after the item that is insufficient with the balance or point, based on the balance or point associated with the user ID. Provide a service to introduce etc. In addition, the point management server 4 provides a service for introducing a product preferred by the user based on the attributes (sex, age, date of birth, taste of taste, etc.) of the user associated with the user ID.
Such services can also be provided that have been updated since the previous access.

  In addition, the point management server 4 may change the point to a state in which the point can not be used when the contract with the service provider using the user terminal 12 is cancelled. For example, it is assumed that the communication carrier provides the communication service using the user terminal 12 and gives the user of the user terminal 12 a point according to the communication charge. In this case, when the point management server 4 acquires from the carrier server 3 information indicating that the user of the user terminal 12 has canceled the contract with the communication carrier, the point management server 4 deletes the points stored in association with the user terminal 12. When the point management server 4 acquires information indicating that the user of the user terminal 12 has canceled the contract with the communication carrier, the point management server 4 may store the point balance with a flag indicating that the point can not be used. The point management server 4 changes the above flag by receiving the notification from the carrier server 3 that the user has resumed the contract with the communication carrier from the carrier server 3 within a predetermined period of time after canceling the contract. You may use it.

  Further, in the present embodiment, the point management server 4 functions as a privilege management device, and when it is easy to provide a product or service in a store, the user is notified by giving the user a valuable benefit to the user. Will increase the possibility of coming to the store and curb losses in the store.

Specifically, the point management server 4 specifies the availability status of the product or service in the store, and generates privilege information indicating a privilege based on the availability status. Then, the point management server 4 specifies the user terminal 12 as a portable terminal existing within a predetermined range from the position of the store, and notifies the user terminal 12 of the generated benefit information. Here, the available state is information indicating whether it is possible to provide a product or service in a store and whether it is easy to provide a product or service in the store.
Hereinafter, the function for the point management server 4 to notify the user terminal 12 of the benefit will be described in detail.

[Configuration of point management server 4]
FIG. 11 is a diagram showing the configuration of the point management server 4 according to the present embodiment. The point management server 4 includes a point storage unit 41, an attribute information storage unit 42, a store information storage unit 43, a privilege information storage unit 44, a use history storage unit 45, a storage unit 46, and a control unit 47. Prepare.

  The point storage unit 41, the attribute information storage unit 42, the store information storage unit 43, the privilege information storage unit 44, the usage history storage unit 45, and the storage unit 46 are memories such as ROM and RAM, or storage media such as hard disk .

  As shown in FIG. 3C, the point storage unit 41 stores a table in which a user ID, a management number, the number of points, and point specification information are associated. The point specification information includes information such as the name of the store or company to which the point is given, and the date and time when the point is given.

  As shown in FIG. 12A, the attribute information storage unit 42 stores the user ID as user identification information for identifying the user of the user terminal 12 in association with the attribute information of a benefit that the user desires to notify. Do. The attribute information includes various items such as gourmet, fashion and sports. In the example shown in FIG. 12A, when the item is marked with “o”, it indicates that the user desires to notify of the benefit related to the item. The example illustrated in FIG. 12A indicates that the user corresponding to the user ID “TARO 97” desires to notify of benefits associated with “gourmet” and “sports”.

  As shown in FIG. 12B, the store information storage unit 43 has difficulty in providing a product or service because the store is crowded with the store ID as store identification information for identifying the store and the store at that store. A reference sales, which is a reference in a certain case, and position coordinate information indicating the position (latitude / longitude) of a store are stored in association with each other. Here, the reference sales are sales in unit time (for example, one hour), for example.

  As shown in FIG. 13 (A), the benefit information storage unit 44 has a benefit ID as benefit identification information for identifying a benefit, a store ID for identifying a store notifying of the benefit, and a product for notifying the benefit. Alternatively, the service provision status, benefit information, and attribute information indicating an attribute of the benefit are associated and stored. The benefit information includes a product ID for identifying a product or service to which a benefit is to be provided, the content of the benefit, and an expiration date indicating a time period for which the benefit is provided. The product ID is used when a benefit is limited to the purchase of a predetermined product or service. Moreover, "-" is memorize | stored, for example, when making object of privilege with respect to all the goods currently sold at the shop as goods ID. In addition, “100p grant” included in the contents of the benefit indicates that 100 points are awarded as a benefit.

The usage history storage unit 45 stores usage history of benefits of the user of the user terminal 12. Specifically, the usage history storage unit 45 associates and stores the user ID of the user of the user terminal 12, the benefit ID of the benefit used by the user, and the use date of the benefit.
Returning to FIG. 11, the storage unit 46 stores a program for operating the control unit 47 and data generated when the control unit 47 operates.

  The control unit 47 is, for example, a CPU, and executes the program stored in the storage unit 46 to obtain the benefit receiving unit 471, the obtaining unit 472, the status specifying unit 473, the generating unit 474, the terminal specifying unit 475, and the notification unit 476. , And functions as a privilege giving unit 477.

  For example, the benefit receiving unit 471 receives benefit information indicating a benefit from the management terminal 5 used by a product or service provider. Specifically, in response to having received the registration request for the benefit information from the management terminal 5, the benefit receiving unit 471 transmits a reception screen for receiving the benefit information to the management terminal 5, and via the reception screen Receive the privilege information, the available condition, the attribute of the benefit, etc.

  Here, the benefit receiving unit 471 indicates benefit information indicating a benefit to be notified in a situation where provision of a product or service is difficult when accepting benefit information, and a benefit notified in a situation where provision of a product or service is easy. Accept the benefit information. Upon receiving the benefit information or the like, the benefit receiving unit 471 generates a benefit ID, associates the benefit ID with the available provision status, benefit information, and an attribute of the benefit, and stores the result in the benefit information storage unit 44. In FIG. 13A, the benefit ID “T001” stores benefit information corresponding to the available condition “hard”, and stores benefit information corresponding to the available condition “easy”. You can confirm that. Here, the privilege corresponding to the “easiness” of the available condition is, for example, a privilege set corresponding to the time zone where the number of visitors is small in the store, and the available condition is compared to the privilege corresponding to “difficult”. Set to high value. As a result, the user is more likely to visit the store at a time when the number of visitors is small in order to obtain high value benefits, and it is possible to suppress opportunity loss at the store.

The acquisition unit 472 acquires real-time sales information related to the store. Specifically, the acquisition unit 472 uses information indicating the number of sales of goods or the like for each time zone in each of a plurality of stores, the number of stocks of goods or members constituting the goods, or information indicating vacant seats in the shop as sales information. Get from the system. The acquisition unit 472 may acquire sales information in real time. Here, the external system is, for example, a POS (Point Of Sale) system that aggregates sales of a store, a sales management system, or the like. The acquiring unit 472 may acquire, from the reservation management system, the reservation status and congestion status of the store as sales information.
In addition, the acquiring unit 472 may cause the storage unit 46 to store information indicating the number of sales or the number of stocks of products etc. for each time zone in each of a plurality of stores, or the vacant seat state in the stores. In addition, the acquisition unit 472 is a purchase information including a product ID corresponding to a product or service purchased by the user of the user terminal 12 using the card 11 from the card management server 2, a store ID indicating a purchased store, and a management number. You may get Then, the acquiring unit 472 may acquire real-time sales information by referring to the store ID included in the purchase information and totaling sales in the time slot in which the purchase information is received in each of the plurality of stores. .

  The situation specifying unit 473 specifies, for example, the available state of the product or service in the store upon receiving instruction information indicating an instruction to notify the user terminal 12 of the benefit from the management terminal 5 and including the shop ID and the benefit ID. . Specifically, when the instruction specifying unit 473 receives the instruction information, it extracts the sales information corresponding to the store ID included in the instruction information from the sales information acquired by the acquiring unit 472 and the sales information The provision possible situation is specified based on whether the indicated sales exceed the standard sales stored in the store information storage unit 43. For example, when the sales is equal to or higher than the standard sales, the situation specifying unit 473 specifies that it is difficult to newly provide a product or service because the store is crowded, and the sales are less than the standard sales. In some cases, it is specified that it is easy to newly provide a product or service at a store.

  In the present embodiment, the available state of the product or service is specified based on the sales information acquired by the acquisition unit 472. However, the present invention is not limited to this. For example, inventory information indicating an inventory of a product, a member constituting the product, an article necessary for providing a service, etc. may be acquired, and the availability of the product or service may be specified based on the inventory information. .

  The generation unit 474 generates the benefit information indicating the benefit based on the specified providable situation. The generation unit 474 generates the first benefit information indicating the benefit of the first value when the specified providable situation indicates that it is difficult to provide a product or service in the store, and the store A second benefit information indicating a second value benefit having a higher value than the first value is generated when it indicates that it is easy to provide a product or service. Specifically, the generation unit 474 refers to the privilege information storage unit 44, and identifies the privilege information corresponding to the specified availability situation. More specifically, when the generating unit 474 indicates that it is easy to provide a product or service at a store, the second benefit information having a higher discount rate or discount amount than the first benefit information. Generate

  For example, in the case where the generation unit 474 notifies the user terminal 12 of the privilege ID “T001,” when the specified providable situation indicates that it is difficult to provide a product etc. The first benefit information is generated that is associated with “3% discount” as a benefit content. In addition, when the generation availability unit 474 indicates that it is easy to provide the product or the like, the generation unit 474 is associated with the availability availability condition “easy” and sets “10% discount” as the privilege content. Generate second benefit information.

  Here, from the provider of the product or service, only the privilege to be given to the user on a daily basis is received, and the generating unit 474 indicates that it is easy to provide the product etc. with the specified availability condition. In this case, the second benefit information may be generated by changing the content of the benefit to a high value. For example, only "100p grant" is set as the privilege content corresponding to the privilege ID "T002". In this case, the generation unit 474 may change the content of the benefit to "200p grant" to generate the benefit information when the specified availability condition indicates that it is easy to provide the product or the like. .

  In addition, when the generation unit 474 indicates that it is easy to provide a product or service in a store, the generation unit 474 generates bonus information indicating a benefit of the second value for which the valid period is set to a predetermined period. It is also good. For example, the generation unit 474 may generate privilege information in which the effective period is set for a predetermined period (for example, one hour) from the time when the instruction information is received from the management terminal 5. By doing this, for example, it is possible to notify customers of benefits in a time sale format and attract customers.

  The terminal identification unit 475 identifies the user terminal 12 present in a predetermined range from the position of the store. Specifically, the terminal identification unit 475 refers to the store information storage unit 43, and identifies the position information corresponding to the store ID included in the instruction information indicating the instruction to notify the benefit. Then, the terminal identification unit 475 acquires the position information transmitted from the user terminal 12 within a predetermined period after receiving the instruction information. For example, the terminal identification unit 475 acquires the position information transmitted from the user terminal 12 in a predetermined period before and after the time when the instruction information is received.

  Here, the position information includes a user ID corresponding to the user of the user terminal 12 and position coordinate information indicating the position (latitude / longitude) of the user terminal 12. The terminal identification unit 475 identifies the user ID of the user terminal 12 within a predetermined range (for example, 100 m) from the position information corresponding to the store ID among the user terminals 12 that have transmitted the position information. The terminal specifying unit 475 may specify a terminal existing within a predetermined range from the position of the store using near field communication such as Bluetooth (registered trademark) or Wi-Fi (registered trademark).

  Here, the terminal identification unit 475 may identify the user terminal 12 of the user who has subscribed to the predetermined service. The predetermined service is at least one of the services provided by the communication carrier, and is, for example, a payment service using a prepaid card. By giving a privilege to the user who uses the payment service using the card 11, the point management server 4 can give the user the user in real time through the card management server 2 when the user uses the card 11 at the store. Such sales can be obtained. In this way, it is possible to check whether the user who has been given the benefit has purchased a product or service using the benefit.

  The terminal identification unit 475 may further identify the user terminal 12 corresponding to the user ID associated with the attribute information of the benefit to be notified from the identified user terminal 12. For example, the terminal identification unit 475 refers to the attribute information storage unit 42 and identifies, among the user IDs of the identified user terminals 12, the user ID associated with the attribute information corresponding to the benefit to be notified. By doing this, since the user is notified of the benefit of the desired attribute, the probability of using the benefit can be increased.

  In addition, the terminal identification unit 475 may further identify the user terminal 12 corresponding to the user ID stored in association with the benefit to be notified in the usage history storage unit 45 from the identified user terminal 12. For example, the terminal identification unit 475 further identifies a user ID associated with the benefit ID included in the instruction information in the usage history storage unit 45 among the identified user IDs. By doing this, it is possible to notify the user who has used the benefit to be notified in the past of the benefit again. The user who has used the benefit in the past can expect to use the benefit again at the store since the product or service is purchased at the store corresponding to the benefit. Therefore, the benefit can be effectively notified.

  The notification unit 476 notifies the user terminal 12 identified by the terminal identification unit 475 of the first benefit information or the second benefit information generated by the generation unit 474. The notification unit 476 associates the benefit ID indicating the notified benefit, the benefit content, the expiration date, and the user ID corresponding to the notified user terminal 12 and causes the storage unit 46 to store the notification information. As shown in FIG. 14, the user terminal 12 notifies the user of the privilege by displaying a display screen 230 indicating the privilege information notified from the point management server 4 on the display unit of the user terminal 12.

  In response to the user who has notified the benefit by the notification unit 476 using the card 11 in the store corresponding to the benefit, the benefit granting portion 477 selects the specified product or service related to the benefit. Grant the privilege to the Here, the benefit granting unit 477 grants the benefit on condition that the notified benefit is used before the expiration date has passed.

  Specifically, the privilege imparting unit 477 acquires, from the card management server 2, purchase information including a product ID, a shop ID, and a management number corresponding to a product or service purchased by the user of the user terminal 12 using the card 11. Do. Subsequently, the privilege imparting unit 477 refers to the privilege information storage unit 44, and identifies the benefit ID corresponding to the product ID and the shop ID included in the acquired purchase information. When specifying the privilege ID, the privilege imparting unit 477 identifies the user ID based on the management number included in the purchase information.

  Thereafter, the privilege imparting unit 477 determines whether or not the identified benefit ID and the user ID are associated with each other and stored in the storage unit 46 as notification information. When it is determined that the notified benefit has not passed the expiration date when stored as the notification information, the benefit granting unit 477 grants the benefit to the user of the user ID. Further, the privilege imparting unit 477 associates the user ID, the privilege ID, and the date on which the privilege is used, and causes the use history storage unit 45 to store the associated information.

  In the present embodiment, after the benefit is notified, the user who receives the benefit receives a declaration relating to the use of the benefit, and the benefit is received in response to the declared user purchasing a product or service corresponding to the benefit. You may give it. Here, the declaration of the use of the benefit may require the consumption of points as a monetary value. In addition, the amount of consumption of the points necessary for the declaration may be different for each benefit. For example, a first value benefit generated when it is difficult to provide a product or service at a store is a second value benefit generated when it is easy to provide a product or service at the store Compared to, the points required to declare are higher. In this way, when there is room in the store, the point consumption amount is low, and a high-value benefit is given, which increases the possibility that the user positively declares the benefit and visits the store . On the other hand, if the store can not afford due to congestion or the like, since the point consumption amount is high and a low value benefit is given, the possibility of the user declaring the benefit is low, and as a result, attracting customers at the time of congestion It can be suppressed.

  For example, the control unit 47 acquires, from at least one of the user terminals 12 to which the notification unit 476 has notified the benefit information, declaration information that declares the use of the benefit corresponding to the benefit information. Specifically, first, the user terminal 12 displays itself on the display screen 230 showing the benefit information notified from the point management server 4 as shown in FIG. 14 in response to the predetermined operation being performed. Display on the department and accept the selection of the benefit from the user declaring the use. Subsequently, when the benefit declaring use is selected, the user terminal 12 transmits, to the point management server 4, declaration information declaring the use of the benefit, in which the benefit ID and the user ID are associated. The control unit 47 functions as a receiving unit, and when receiving the declaration information from the user terminal 12, causes the storage unit 46 to store the received declaration information.

  Here, the situation specifying unit 473 may update the available situation in real time based on the received declaration information. Furthermore, the generation unit 474 may generate privilege information indicating a benefit based on the providable situation in response to the providable situation being updated. By doing this, the point management server 4 updates the provision availability situation in real time according to the declaration of the use of the privilege by the user of the user terminal 12, and changes the privilege in real time according to the provision availability situation. be able to.

  The privilege giving unit 477 acquires purchase information including a product ID and a management number corresponding to the product or service purchased by the user of the user terminal 12 from the card management server 2. Subsequently, the privilege imparting unit 477 refers to the product ID included in the purchase information, and determines whether the product or service corresponding to the product ID corresponds to the benefit. The bonus granting unit 477 identifies the user ID from the management number included in the purchase information when the bonus is supported. Then, the privilege imparting unit 477 refers to the declaration information stored in the storage unit 46, and the user of the user ID declares the use of the privilege, and the declared benefit has not expired. If it determines, the privilege corresponding to the said declaration will be provided with respect to the said user.

[Sequence concerning notification of benefits]
Subsequently, the flow of processing in which the point management server 4 gives a benefit will be described. FIG. 15 is a sequence diagram when the point management server 4 according to the present embodiment gives a benefit.

  First, in S51, the benefit receiving unit 471 receives benefit information and the like from the management terminal 5. Specifically, the benefit receiving unit 471 receives, from the management terminal 5, a store ID, availability status, benefit information, attribute information, and the like. When receiving the benefit information and the like, the benefit receiving unit 471 stores the benefit information storage unit 44.

Subsequently, in S52, the acquisition unit 472 acquires real-time sales information related to the store.
Subsequently, in S53, the status specifying unit 473 determines whether or not instruction information indicating an instruction to notify the user terminal 12 of a benefit is received from the management terminal 5. When the situation specifying unit 473 determines that the instruction information has been received, the process proceeds to S54.

Subsequently, in S54, the situation specifying unit 473 specifies the available state of the product or service in the store.
Subsequently, in S55, the generation unit 474 generates the privilege information based on the specified availability condition. For example, when the generating unit 474 indicates that the specified providable situation indicates that it is difficult to provide a product or the like, the first privilege information including the benefit content associated with the providable situation “difficult”. When the specified providable situation indicates that it is easy to provide a product or the like, the second benefit information including the content of the benefit associated with the providable situation "easy" is generated.

  Subsequently, in S56, the terminal identification unit 475 identifies the user terminal 12 to which the benefit is notified. After that, the notification unit 476 notifies the user terminal 12 specified in S56 of the privilege information generated in S55.

  Subsequently, in S57, it is assumed that the user of the user terminal 12 notified of the privilege information has purchased a product or service (corresponding to a corresponding commodity or the like) corresponding to the privilege at the store corresponding to the privilege information using the card 11. Then, purchase information relating to the product or service is transmitted to the point management server 4 via the card management server 2.

  Subsequently, in S58, the privilege imparting unit 477 acquires, from the card management server 2, purchase information including a product ID, a shop ID, and a management number corresponding to the product or service purchased by the user of the user terminal 12 using the card 11. get.

  Subsequently, in S59, the privilege imparting unit 477 determines, based on the acquired purchase information, whether or not the user to whom the privilege is notified has purchased a corresponding product or the like at a store corresponding to the privilege. When it is determined that the user who has been notified of the benefit has purchased the determination-enabled product or the like, the benefit applying unit 477 transfers the process to S60 and applies the benefit to the user.

[Effect in the present embodiment]
As described above, the point management server 4 according to the present embodiment notifies the user of a relatively high value benefit when the item or service is easily provided in the store, thereby the user The possibility of visiting a store can be increased, and loss in the store can be suppressed.

  As mentioned above, although this invention was demonstrated using embodiment, the technical scope of this invention is not limited to the range as described in the said embodiment. It is apparent to those skilled in the art that various changes or modifications can be added to the above embodiment. In particular, the specific embodiment of the distribution and integration of the devices is not limited to the one illustrated above, and all or part of the specific embodiments according to various additions or the like or according to the functional load, in arbitrary units. It can be configured to be distributed or integrated functionally or physically.

S: electronic currency management system, 1: user device, 11: card, 12: user terminal, 10: electronic currency management device, 2: card management server, 3. Carrier server, 4 ... point management server, 41 ... point storage unit, 42 ... attribute information storage unit, 43 ... store information storage unit, 44 ... privilege information storage unit, 45 ... Use history storage unit, 46 ... storage unit, 47 ... control unit, 471 ... privilege reception unit, 472 ... acquisition unit, 473 ... situation specification unit, 474 ... generation unit, 475 ... terminal identification unit, 476 ... notification unit, 477 ... benefit grant unit, 50 ... settlement NW

Claims (8)

An acquisition unit that acquires sales information pertaining to a store, or a product pertaining to the store, a member that constitutes the product, or inventory information indicating an inventory of an article necessary for providing a service;
A generation unit that generates benefit information indicating benefits based on the sales information acquired by the acquisition unit or the stock information;
A terminal identification unit that identifies the portable terminal of the user associated with the attribute information of the benefit;
A notification unit configured to notify the generated benefit information to the mobile terminal specified by the terminal specification unit;
Benefits management device having. The generation unit generates, based on the sales information acquired by the acquisition unit or the inventory information, benefit information indicating the benefit having a valid period.
The privilege management device according to claim 1. The generation unit identifies congestion status in the store based on the sales information acquired by the acquisition unit, and privilege information indicating the benefit based on the congestion status or the stock information acquired by the acquisition unit To generate
The privilege management device according to claim 1 or 2. The generation unit changes the content of the benefit based on the identified congestion status or the stock information acquired by the acquisition unit.
The privilege management device according to claim 3. The generation unit acquires declaration information indicating that the user has declared the use of the benefit, and changes the content of the benefit based on the acquisition status of the declaration information.
The privilege management device according to claim 3 or 4. It further comprises a storage unit for storing a usage history of the benefit by the user,
The terminal identification unit identifies, among the users associated with the attribute information of the benefit, a portable terminal of a user who has used the benefit in the past, based on the usage history.
The privilege management device according to any one of claims 1 to 5. The terminal identification unit identifies a portable terminal of a user who uses a payment service using a card.
The privilege management device according to any one of claims 1 to 6. Computer runs,
Acquiring inventory information indicating sales information pertaining to a store, or a product pertaining to the store, a member that constitutes the product, or an article necessary for providing a service;
Generating benefit information indicating a benefit based on the acquired sales information or the stock information;
Identifying the portable terminal of the user associated with the attribute information of the benefit;
Notifying the identified portable terminal of the generated benefit information;
Benefits management method with.

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