JP2018206226A - Commercial article sales system, and commercial article sales program - Google Patents

Abstract

To make commercial articles to be sold at a plurality of shops or sites in a fixed range/area purchasable on line without bringing with real commercial articles after customers actually check the commercial article.SOLUTION: A commercial article sales system has: a cart management unit 13 that adds or deletes information on a designated commercial article 40 with respect to a shopping cart; a position information management unit 11 that, when detecting admittance to a prescribed area on the basis of position information acquired from a customer terminal 51, makes the shopping cart usable on the customer terminal 51, and when detecting an exit, causes the use of the shopping cart to be ended; a commercial article information acquisition unit 14 that acquires information on a bar code 41 acquired in the customer terminal 51 to acquire the information on the commercial article 40 from a commercial article DB 22; and a settlement processing unit 16 that makes a settlement about the commercial article 40 added to the shopping cart upon ending the use of the shopping cart.SELECTED DRAWING: Figure 1

Description

  The present invention relates to merchandise sales technology, and more particularly, to a technology effective when applied to a merchandise sales system and a merchandise sales program that enable online purchase of a physical product actually confirmed by a customer.

  With the expansion of EC (Electronic Commerce) market including Amazon (registered trademark), general customers can also make shopping more easily and more conveniently. On the other hand, there is a need to reduce the risk of product selection failure by actually checking and comparing the actual product and making a purchase, and to enjoy a more enjoyable and uplifting shopping experience. It remains persistent.

  In this way, in order to balance the certainty of shopping by actually checking and comparing the actual product at the store when shopping and the sense of excitement of shopping and the convenience of payment and delivery in online shopping, There is a case where so-called showrooming is performed in which a product is checked and compared and then purchased separately on an EC site online. On the other hand, there is a technique using showrooming, such as Yodobashi Camera (registered trademark), in which an actual product viewed at its own store is purchased at its own EC site.

  In addition, Japanese Patent No. 5179299 (Patent Document 1) describes a system that enables cashless shopping, in which a user can select a product while checking the actual product and purchase the product without lining up at the cash register. ing. Here, the user images the two-dimensional barcode attached to the actual product decided to be purchased at the store with a mobile phone. The identification information of the product obtained from the image, the delivery destination of the product and the desired delivery date / time are transmitted to the shopping server, the settlement process is performed, and the store delivers the product according to the designated delivery destination and the desired delivery date / time. Is done.

  Japanese Patent Laying-Open No. 2017-49967 (Patent Document 2) describes an information processing apparatus that can appropriately complete shopping even when purchasing a product that is not suitable for cashless shopping. Here, the product identification information is associated with information about whether the corresponding product is delivered to a predetermined place or taken back by the customer. Then, in the store, the product identification information represented by the image of the product read by the customer with the customer terminal is acquired, and by grasping whether the corresponding product is delivered to a predetermined place or the customer takes home, it becomes It is said that unsuitable products can be brought back to customers. In addition, the customer terminal may acquire its own location information, and when it is detected that the customer terminal has left the store, shopping may be terminated and the payment process may be executed.

Japanese Patent No. 5179299 JP 2017-49967 A

  For example, in leisure facilities such as amusement parks and theme parks, there are many customers who purchase a large number of souvenirs, but it is a heavy burden to move through the facilities while having a large number of purchased souvenirs. Therefore, purchasing souvenirs is often performed immediately before leaving the leisure facility, and as a result, there are many cases where congestion of shops that sell souvenirs in the time zone close to the end of business becomes severe.

  It may be possible to apply a showrooming method to sell such souvenirs so that the desired souvenirs can be purchased on the EC site after returning home. However, products such as souvenirs at leisure facilities are often purchased with increased willingness to purchase in connection with the local atmosphere, uplifting feelings, and making memories, unlike when purchasing home appliances by showrooming. After returning home, the willingness to purchase may decrease, and there may be many cases where the purchase is not made after all.

  On the other hand, it is also conceivable to apply a method of cashless shopping as described in Patent Documents 1 and 2 and the like. However, these conventional technologies are intended for the purchase of products in one store, such as leisure facilities, shopping malls, shopping streets that sell souvenirs from tourist spots, etc. Since it is not assumed that the product will be purchased in Japan, it cannot be applied as it is. For example, in purchasing products at these locations, candidates for products to be purchased across multiple stores are provisionally grasped and held for a relatively long time, and finally from these candidates. In many cases, a purchasing action is taken such as selecting and determining a product to be actually purchased.

  SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a product sales system and a product that can be purchased online without carrying the actual product after the customer actually confirms the product sold in a plurality of stores and places within a certain range / area. To provide a sales program.

  The above and other objects and novel features of the present invention will be apparent from the description of this specification and the accompanying drawings.

  Of the inventions disclosed in this application, the outline of typical ones will be briefly described as follows.

  A merchandise sales system according to a representative embodiment of the present invention is a merchandise sales system that sells merchandise online to a customer, and the customer's application program running on a customer terminal carried by the customer. Online information based on the cart management unit that adds or deletes information about the product specified through the operation to the electronic shopping cart as a candidate product for purchase, and the location information acquired from the customer terminal When the customer enters or leaves the predetermined area where the purchase of the customer can be detected, and the customer enters, the use of the shopping cart via the application program on the customer terminal is detected. When the customer exit is detected, the use of the shopping cart on the customer terminal is terminated. Having the position information management unit for.

  Further, on the customer terminal, a product information acquisition unit that acquires product identification information acquired by the customer at the customer terminal and acquires product information related to the acquired identification information from a product information recording unit; A payment processing unit that performs processing related to payment for the product added to the shopping cart when the use of the shopping cart is terminated.

  The present invention can also be applied to a product sales program that causes a computer to operate as a product sales system as described above.

  Among the inventions disclosed in the present application, effects obtained by typical ones will be briefly described as follows.

  That is, according to a typical embodiment of the present invention, after a customer actually confirms a product sold at a plurality of stores or places within a certain range / area, the customer can purchase the product online without carrying it around. It becomes possible to do.

It is the figure which showed the outline | summary about the structural example of the goods sales system which is one embodiment of this invention. It is the figure which showed the outline | summary about the example of the flow of the goods purchase by the customer at the time of applying the goods sales system which is one embodiment of this invention. It is the flowchart which showed the outline | summary about the example of the flow of a process until a customer purchases goods after delivery in leisure facilities etc. in one embodiment of this invention, and delivery is performed. (A), (b) is the figure which showed the outline | summary about the example of a screen at the time of shopping for goods on the customer terminal in one embodiment of this invention. It is the figure which showed the outline | summary about the example of a screen at the time of distributing whether the goods in a shopping cart are purchased on the customer terminal in one embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. Note that components having the same function are denoted by the same reference symbols throughout the drawings for describing the embodiment, and the repetitive description thereof will be omitted. On the other hand, parts described with reference numerals in some drawings may be referred to with the same reference numerals although not illustrated again in the description of other drawings.

<Overview>
FIG. 2 is a diagram showing an outline of an example of the flow of product purchase by a customer when the product sales system according to an embodiment of the present invention is applied. As described above, the product sales system of the present embodiment can be purchased online without carrying the actual product after the customer has actually confirmed the product sold at a plurality of stores and places within a certain range / area. It is possible. At this time, online purchase / settlement is automatically executed when the customer leaves the certain range / area so that the purchase can be made while the willingness to purchase increases.

  In the example of FIG. 2, as an example of a certain range / area, a leisure facility 8 such as an amusement park or a theme park is targeted, and a customer 50 who is a visitor sells souvenirs and goods sold at the store 4 in the leisure facility 8. The flow in the case of purchasing the product 40 is shown. First, the customer 50 uses the customer terminal 51 which is an information processing terminal such as a smartphone owned by the customer 50 for information necessary for settlement when purchasing the product online and for delivery of the product. Various attribute information including necessary information is registered in advance (1).

  Information necessary for the settlement is, for example, credit card information, bank account, point service account information, or the like. The information necessary for delivery is information such as the address and name of the delivery destination. In addition, when inputting such information, the customer 50 installs a dedicated application in the customer terminal 51, for example. This application has functions necessary for online shopping such as shopping cart and payment.

  When the customer 50 enters the leisure facility 8 while holding the customer terminal 51 (2), for example, an application installed in the customer terminal 51 is automatically activated. As a result, the customer 50 can use the shopping cart function. Whether or not the customer 50 (customer terminal 51) has entered the leisure facility 8 is determined by, for example, a GPS (Global Positioning System) sensor, Bluetooth (registered trademark), or other short-range wireless communication function provided in the customer terminal 51. It is possible to detect based on the position information grasped by the used position information detection function. A certain range / area of the leisure facility 8 or the like can be specified by, for example, an administrator of the leisure facility 8 on the map in advance or by information such as latitude / longitude or a transmitter that transmits a beacon signal. It can be set by actually installing it at a predetermined location of the facility 8 or the like.

  In the leisure facility 8, the customer 50 makes purchases as appropriate at the stores 4 such as souvenir stores installed at a plurality of locations (3). In shopping, for example, the customer 50 acquires the product identification information that can identify the desired product 40 by the customer terminal 51, and thereby adds the product 40 to the shopping cart included in the application of the customer terminal 51.

  Acquisition of the product identification information of the product 40 can be performed by various means using the customer terminal 51. For example, a still image or a moving image of display information that can identify the product 40 itself or the product 40 is captured by a camera function provided in the customer terminal 51 to identify the product 40 by image recognition. At this time, for example, the photographing product 40 may be displayed and displayed separately from the selling product 40. Alternatively, a product identification display such as a label attached to the product 40 or a display shelf, a barcode 41 (including a two-dimensional barcode such as a QR code (registered trademark)), an image, or the like may be taken. Instead of photographing the product 40 or the product identification display, for example, the product identification information such as an IC tag attached to the product 40 is read by approaching or touching the customer terminal 51 having a reader function for reading the product identification information. The product 40 may be identified.

  Based on the location information of the customer 50 (customer terminal 51), it is detected that the customer 50 who has made a purchase at a plurality of stores 4 and added the information about the product 40 to the shopping cart has left the leisure facility 8. Then (4), for example, the application of the customer terminal 51 is automatically terminated. As a result, the customer 50 cannot use the shopping cart function. When the application is finished, the application automatically confirms the purchase of the product 40 added to the shopping cart (or may be performed after the confirmation operation of the customer 50), performs settlement, and sets the purchase of the purchased product 40. The information and the delivery destination information are notified to the facility such as the distribution center 7 that ships the product 40. In the distribution center 7, the target product 40 is delivered to the home 5 of the customer 50, which is a delivery destination, via a delivery company or the like (5).

  By adopting such a mechanism, the customer 50 can carry around the leisure facility 8 by electronically placing the product 40 such as a souvenir in the shopping cart provided in the application of the customer terminal 51 such as a smartphone. There is no need to carry the actual product 40 in the facility 8. Further, the product 40 can be delivered to the home 5, and it is not necessary to take the actual product 40 to the home 5. Also, since payment is automatically made with a credit card or the like when leaving, it is not necessary to carry cash for purchasing the product.

  Further, there is no need to line up at the cash register of the store 4 for the purchase of the product 40. For example, the selection of the product 40 added to the shopping cart using the idle time such as the waiting time of the attraction of the leisure facility 8 is considered. be able to. This makes it possible to make effective use of time, such as being able to shop at any time while avoiding (or without being affected by) the crowded time zone just before the end of business hours.

  On the other hand, it is possible for the leisure facility 8 to create time for the visiting customer 50 to travel around the facility. Further, by eliminating the burden and restrictions such as carrying around the product 40 and preparing cash, the number of purchases of the product 40 such as souvenirs can be increased. Moreover, the congestion in the store 4 can be eliminated, and it is also possible to use it for marketing by acquiring information on the product 40 that each customer 50 has purchased or considered to purchase (added to the shopping cart). And the satisfaction of the customer 50 who came by these comprehensiveness can be improved.

<System configuration>
FIG. 1 is a diagram showing an outline of a configuration example of a product sales system 1 according to an embodiment of the present invention. The merchandise sales system 1 is an information processing system for the merchandise seller 2 such as the leisure facility 8 to provide the customer 50 with the merchandise sales mechanism as described above. For example, the customer terminal 51 of each customer 50 is connected to the product sales system 1 via a network 3 such as the Internet. Also connected are information processing systems respectively possessed by the merchant 2, the settlement organization 6 such as a credit card company, the distribution center 7 that is a base for shipping the product 40, and the like.

  As shown in FIG. 2 described above, the customer 50 shoots the barcode 41 attached to the desired product 40 by the camera function of the customer terminal 51 at the store 4 in the area such as the leisure facility 8. To identify the product 40 and transmit the information to the product sales system 1 via the network 3. Thereby, the product 40 is added to the shopping cart included in the application (not shown) of the customer terminal 51. When the customer 50 (customer terminal 51) leaves the target leisure facility 8 or the like, the product sales system 1 automatically makes a payment with the payment organization 6 for the product 40 to be purchased in the shopping cart. As processing is performed, delivery information is sent to the distribution center 7. Thereby, the target product 40 is delivered from the distribution center 7 to the home 5 by a delivery company (not shown).

  The merchandise sales system 1 is configured by, for example, a server device or a virtual server constructed on a cloud computing service. Then, a middle processing such as an OS (Operating System), a DBMS (DataBase Management System), and a Web server program developed on a memory from a recording device such as an HDD (Hard Disk Drive) by a CPU (Central Processing Unit) (not shown) By executing the software that operates on the above, various functions to be described later relating to the provision of the product sales service are realized.

  The merchandise sales system 1 includes, for example, a location information management unit 11, an authentication processing unit 12, a cart management unit 13, a product information acquisition unit 14, a purchase information management unit 15, a settlement processing unit 16, and a delivery management unit implemented by software. 17 and so on. In addition, each storage unit includes a payment information database (DB) 101, a cart DB 102, a purchase information DB 103, and a delivery DB 104 implemented by a database, a file, and the like. These may be referred to in cooperation with a recording unit such as the member DB 21 that is the master information of the customer 50 that the merchandise seller 2 has and the product DB 22 that is the master information of the product 40. These pieces of information may be acquired in advance from the merchandise seller 2 and held in a recording unit on the merchandise sales system 1.

  The location information management unit 11 holds information on a certain range or area where the shopping cart function of the application of the customer terminal 51 can be used (that is, shopping is possible), and also stores information on the current location acquired from the customer terminal 51. Based on this, it has a function of detecting the entrance / exit of the customer 50 (customer terminal 51) within a certain range or area and providing the customer terminal 51 with a so-called geofence function for controlling the availability of the shopping cart function. . As described above, a certain range or area where shopping is possible can be set by, for example, an administrator of the leisure facility 8 specifying in advance on a map or by specifying information such as latitude and longitude. Can be recorded in a recording unit such as a database or a file (not shown).

  In addition, the method of controlling the availability of the shopping cart function by the geofence function is not particularly limited, and various methods can be used as appropriate. For example, an application that realizes a shopping cart function on the customer terminal 51 may actually be activated / deactivated, and if the application is already activated, activation / deactivation, activation / deactivation, etc. are performed. It may be a thing. Only the shopping cart function may be enabled / disabled without changing the state of the application.

  In particular, when the customer 50 leaves the leisure facility 8 or the like, for example, the leisure facility 8 or the like such as deleting and emptying the product 40 added to the shopping cart while the shopping cart function is enabled. As long as the settlement (or purchase cancellation) for the product 40 added to the shopping cart is confirmed (in other words, the use of the shopping cart function related to the leisure facility 8 or the like is terminated). Moreover, you may control combining these methods.

  The authentication processing unit 12 has a function of receiving a request from the customer terminal 51 and performing user authentication for the customer 50 with reference to the member DB 21. In addition to or instead of user authentication, terminal authentication of the customer terminal 51 may be performed. These authentication processes are automatically performed when the customer terminal 51 detects that the customer terminal 51 has entered a certain range or area such as the leisure facility 8 and the shopping cart function is automatically available. Is desirable.

  The cart management unit 13 manages the contents of the shopping cart in the application of the customer terminal 51 and accepts an instruction by an operation on a screen displayed by the application of the customer terminal 51 to be described later. 40 has a function of performing processing for 40. For example, information on the product 40 added to or deleted from the shopping cart is recorded in the cart DB 102 and managed. Operation history information related to addition / deletion of the product 40 may be held.

  The product information acquisition unit 14 identifies the product 40 with reference to the product DB 22 based on the identification information of the product 40 acquired by the customer 50 using the customer terminal 51, and stores information such as the product name related to the product 40. Has a function to acquire. As described above, the method for acquiring the product identification information is not particularly limited. For example, the identification display of the product 40 such as the barcode 41 may be captured by the camera function of the customer terminal 51, or the product 40 You may image | photograph itself and identify the goods 40 using a well-known image recognition technique based on the image. Further, instead of or in addition to photographing by the camera function, identification information such as an IC tag may be read by a short-range wireless communication function.

  When the customer 50 (customer terminal 51) leaves from a certain range or area of the leisure facility 8 or the like, the purchase information management unit 15 obtains information about the product 40 whose purchase is confirmed by the cart management unit 13 from the purchase information DB 103. It has a function to record and manage. Further, the settlement processing unit 16 communicates with the settlement organization 6 such as a credit card company based on information on the settlement means used by the target customer 50 registered in the member DB 21 for the product 40 whose purchase has been confirmed. Has a function of making a payment and recording the information in the payment information DB 101.

  The distribution management unit 17 provides the product 40 for which the purchase is confirmed based on the information of the delivery destination such as the home 5 of the target customer 50 registered in the member DB 21 as the stock center 7. The product 40 is instructed to ship the product 40 and the information is recorded in the delivery DB 104. In this embodiment, as means for actually delivering the product 40 to the customer 50, the product 40 is delivered to the customer 5's home 5 or the like via the distribution center 7, but is not limited thereto. For example, it may be delivered at the store 4 where the product 40 is purchased, or at another store 4 or other location (for example, a product delivery counter near the exit), or the target product 40 is kept at these locations. It may be delivered at a later timing. Further, instead of the delivery destination set by the customer 50 such as the home 5, the product 40 may be delivered to a predetermined locker or convenience store capable of storing and delivering the product 40.

<Process flow>
FIG. 3 outlines an example of the flow of processing from when the customer 50 (customer terminal 51) enters the leisure facility 8 or the like to the purchase of the product 40 and delivery of the purchased product 40 in the present embodiment. It is the flowchart which showed. First, when it is detected by the geofence function that the customer 50 (customer terminal 51) has entered the leisure facility 8 (S01), the customer cart 51 can use the shopping cart function, for example, by starting a dedicated application. (S02). At the same time, authentication processing is automatically performed with the product sales system 1. At that time, it is automatically confirmed whether or not the settlement means registered in advance in the member DB 21 by the target customer 50 is valid (S03). For example, the expiration date of the credit card is confirmed.

  Thereafter, the customer 50 appropriately purchases goods 40 such as souvenirs at the plurality of stores 4 in the leisure facility 8. The shopping here is basically not to confirm the purchase and complete the settlement, but to temporarily add the target product 40 to the shopping cart provided in the application of the customer terminal 51.

  First, as described above, the customer 50 photographs the product identification display such as the product 40 or the barcode 41 attached to the product 40 by the camera function provided in the customer terminal 51, for example. The customer terminal 51 recognizes this by using a barcode reading function or an application, and transmits the recognized identification information to the product sales system 1. In the merchandise sales system 1, the merchandise information acquisition unit 14 reads the information of the merchandise 40 corresponding to the acquired identification information from the merchandise DB 22 (S04).

  Then, the product information acquisition unit 14 confirms the attribute of the target product 40 based on the read information about the product 40 (S05). Here, for example, the target product 40 has sufficient inventory (that is, it is not necessary to consider out-of-stock) (hereinafter, may be described as “normal product”), or the inventory is limited. Check whether the product (that is, the risk of being out of stock) (hereinafter may be referred to as “premium product”). Whether the target product 40 is a normal product or a premium product may be set and registered in advance in the product DB 22 by the product seller 2 as attribute information of the target product 40, for example. The determination may be made dynamically by referring to a stock DB or the like (not shown) depending on whether the number of stocks of the target product 40 is equal to or greater than a predetermined reference.

  When the target product 40 is a normal product, an image of the target product 40 is displayed on the application screen of the customer terminal 51 (S06), and the target product 40 is automatically moved and added to the shopping cart. (S07).

  FIG. 4 is a diagram showing an outline of a screen example when shopping for the product 40 on the customer terminal 51 in the present embodiment. FIG. 4A shows an example in which the product 40 recognized by the customer terminal 51 by shooting the barcode 41 using the camera function is a normal product. Here, an image of the recognized product 40 (the customer 50 recognizes using the camera function of the customer terminal 51) at the upper part of the screen of the customer terminal 51 (in the example shown in the figure, a “bear stuffed animal”). , And an animation that automatically moves the image to the shopping cart icon at the bottom left of the screen (in the direction of the arrow on the screen) is displayed. At this time, the number on the icon indicating the number of products 40 added to the shopping cart is counted up. Usually, the goods have sufficient inventory, so it is not necessary to reserve the inventory at this point.

  The above-described processing after step S04 is repeated each time the customer 50 purchases the product 40 in the leisure facility 8. Thereafter, the customer 50 displays a list of products 40 added to the shopping cart at the customer terminal 51 at an arbitrary timing before leaving the leisure facility 8 (S08), and whether or not to actually purchase each product 40. (S09).

  FIG. 5 is a diagram showing an outline of an example of a screen when sorting whether to purchase the product 40 in the shopping cart on the customer terminal 51 in the present embodiment. Here, for example, on the screen of the customer terminal 51, the images of the products 40 added to the shopping cart are displayed side by side in a vertical row. When the customer 50 actually purchases each product 40, the customer 50 confirms the purchase by dragging or swiping the corresponding image in the left direction of the screen (adding to the purchase confirmation box), but does not perform the purchase. , Delete the corresponding image from the shopping cart by dragging or swiping it to the right of the screen. At this time, the image of the target product 40 is erased, and the images of the products 40 arranged in a vertical row are displayed in an upward direction.

  In this way, the customer 50 can select the product 40 in the shopping cart with an intuitive and simple operation. The customer 50 may continue shopping and add the product 40 to the shopping cart even after the distribution process is performed. When the added product 40 is a normal product, the above sorting process may be performed again before leaving the leisure facility 8. In addition, when the customer 50 leaves the leisure facility 8 without performing the above sort process for each product 40 added to the shopping cart, for example, the purchase may be automatically confirmed for each product 40. The contents of the shopping cart may be handled as discarded (not purchased). The customer 50 may be allowed to set in advance.

  When displaying the images of the products 40 in the shopping cart side by side in a vertical row, the images are sorted and displayed according to predetermined conditions. For example, you may arrange in order of the timing added to the shopping cart, and may rearrange for every similar goods 40. You may sort in order of the price of goods 40. The customer 50 may be allowed to specify the sort condition, or the images of the products 40 displayed in a list may be dragged and rearranged to an arbitrary position.

  Returning to FIG. 2, when the target product 40 is a premium product with limited stock, an image of the target product 40 is displayed on the application screen of the customer terminal 51 (S10), and the purchase is not a shopping cart. The purchase is immediately confirmed by automatically moving the target product 40 to the confirmation box (S11).

  FIG. 4B shows an example in which the product 40 recognized by the customer terminal 51 by photographing the barcode 41 or the like by the camera function is a premium product. Here, on the upper part of the screen of the customer terminal 51, an image of the recognized product 40 (recognized by the customer 50 using the camera function of the customer terminal 51) ("car model" which is a premium product in the example in the figure). , And an animation display that automatically moves the image to the purchase confirmation box icon at the lower right of the screen (in the direction of the arrow on the screen) is captured. At this time, the number on the icon indicating the number of products 40 added to the purchase confirmation box is counted up. Since the number of stocks of premium products is limited, at this point in time, the cart management unit 13 or the like automatically performs the process of allocating the stock of the target product 40 (S12).

  When it is detected by the geofence function that the customer 50 has finished shopping in the leisure facility 8 and exited from the leisure facility 8 (S13), the product 50 is confirmed to be purchased, that is, in the purchase confirmation box. The merchandise 40 is automatically settled by the settlement means whose validity has been confirmed in advance in step S03 (S14). In consideration of the convenience of the customer 50, it is desirable that payment is automatically performed without requiring the operation or consent of the customer 50. For example, when the customer 50 desires, the payment is actually performed. The customer 50 may be inquired to receive an instruction. If payment is not made, the purchase is treated as canceled. For customers 50 with many cancellations, restrictions and penalties may be imposed such as, for example, prohibition of cancellation when purchasing products for a certain period thereafter, or setting an upper limit on the number of purchased products and the purchase price.

  In the case of the leisure facility 8 or the like, there may be a case where the customer 50 is a minor and does not have a settlement means such as a credit card or bank account, and can only be settled in cash. Therefore, cash settlement may be permitted as a settlement means. In this case, for example, when the customer 50 leaves the leisure facility 8, cash may be paid together at a predetermined place such as a purchase counter for cash settlement installed near the exit, You may make it pay the cash with respect to the goods 40 which each confirmed purchase in the store 4. FIG. If the user leaves the leisure facility 8 without paying in cash, the purchase may be treated as canceled.

  Upon detection of leaving from the leisure facility 8 and completion of settlement, the customer terminal 51 automatically disables the shopping cart function due to, for example, termination of the application (S15). If the normal product is included in the product 40 for which payment has been completed, the cart management unit 13 or the purchase information management unit 15 automatically performs the process of allocating the inventory of the target product 40 at the timing of completion of payment. (S16). Thereafter, the distribution center 7 is automatically instructed to deliver the purchased product 40 to the delivery destination such as the home 5 registered by the customer 50 (S17). Thereby, the product 40 is delivered to the home 5 of the customer 50 or the like.

  As described above, according to the merchandise sales system 1 according to the embodiment of the present invention, the customer 50 electronically adds the merchandise 40 to the shopping cart provided in the application of the customer terminal 51 to provide the leisure facility 8. It is possible to carry around a certain range or area. Then, payment is automatically made with a credit card or the like when leaving, and the product 40 can be delivered to the home 5. As a result, the customer 50 does not have to carry the actual product 40 or take it home to the leisure facility 8 or the like. Also, it is not necessary to carry cash for purchasing the product.

  Further, it is not necessary to line up at the cash register of the store 4 for the purchase of the product 40, and it is possible to consider the selection of the product 40 added to the shopping cart during the idle time such as the waiting time of the attraction of the leisure facility 8. Therefore, it is possible to effectively use time, for example, shopping can be performed at any time while avoiding crowded hours just before the end of business hours.

  In addition, it is possible for the seller side of the product 40 such as the leisure facility 8 to create time for the visiting customer 50 to travel. Further, by eliminating the burden and restrictions such as carrying around the product 40 and preparing cash, the number of purchases of the product 40 such as souvenirs can be increased. In addition, the congestion in the store 4 can be eliminated, and it is also possible to use for marketing by acquiring information on the product 40 that each customer 50 has purchased or considered to purchase. And the satisfaction of the customer 50 who came by these comprehensiveness can be improved.

<Modification>
In the above-described embodiment, the basic mechanism of product sales / purchase has been specifically described by taking the purchase of the product 40 at the leisure facility 8 as an example. However, the present invention is limited to the above-described embodiment. It goes without saying that various changes can be made without departing from the scope of the invention. For example, the above-described embodiment has been described in detail for easy understanding of the present invention, and is not necessarily limited to the one having all the configurations described. In addition, it is possible to add, delete, and replace other configurations for a part of the configuration of the above-described embodiment.

  For example, a certain area or range where the customer 50 can shop may be another facility or place. For example, a facility such as a shopping mall or department store to which a plurality of stores 4 belong, a sightseeing spot where a plurality of stores 4 gather, and the like can be targeted.

  For example, in the application of the customer terminal 51, when the purchase of the product 40 at the target facility or place is performed for a plurality of days, the expiration date of the shopping cart of the customer terminal 51 can be changed according to the number of days. It is good. For example, if the admission ticket to the leisure facility 8 is valid for two consecutive days, or if the travel tour schedule is 3 days and 2 nights, the first day of departure (still tickets and tours In such a case, the automatic payment is not executed in the valid period or the authority remains, and re-entry can be performed, and the product 40 added to the shopping cart can be held until the last day is over. .

  Further, the upper limit of the number of products 40 that can be added and held in the shopping cart according to the attribute information of the customer 50 such as age and customer rank may be variable. For example, a restriction such as “Up to 5 minor school excursion students” or a preferential treatment such as “Unlimited Gold Rank members” may be given. Moreover, it is good also as variable according to the attribute information of the goods 40 like "limited goods are one point per person".

  Further, when the customer 50 is a minor, the payment means such as a credit card cannot be registered. However, by setting the shopping cart dedicated to cash payment in the application of the customer terminal 51, the leisure facility 8 etc. You may make it possible to enter. In this case, as described above, for example, when leaving the leisure facility 8, cash settlement is performed with a purchase counter for cash settlement.

  Also, instead of using only for cash settlement, the settlement is automatically performed using the parent settlement means in cooperation with the settlement means such as a credit card registered in the application of the parent customer terminal 51. It may be. In this case, for example, the parent can set an upper limit on the available amount. The target product 40 may be automatically moved to the shopping cart of the parent customer terminal 51 so that the parent performs settlement. In addition, when the customer 50 is a minor, you may restrict | limit the goods 40 with age restrictions, such as alcohol and a cigarette, so that it cannot add to a shopping cart.

  Further, the product 40 added to the shopping cart of the customer terminal 51 of a certain customer 50 is copied to the shopping cart of the customer terminal 51 of the customer 50 associated with a friend or family member using short-range wireless communication or the like. Or may be able to move. For example, it is possible to “recommend” the product 40 with friends, or to purchase or jointly purchase a product 40 at the same time.

  Moreover, you may make it the content of the goods 40 added to the shopping cart of the customer terminal 51 change with the added time slot | zone. For example, when a predetermined product 40 is added at a certain time zone, it becomes a merchandise for a certain character, and when it is added at another time zone, it becomes a merchandise for another character. In this case, for example, since the “predetermined product 40” displayed in the store 4 has not been confirmed, it can be a virtual article indicating such a product 40. Only the barcode 41 may be used. It should be noted that the actual content of the “predetermined product 40” may be disclosed to the customer 50 in advance or may be kept secret until it is added to the shopping cart.

  In addition, the certain area and range in which the customer 50 can shop is not limited to facilities or places where a plurality of stores 4 are located, but for example, passenger airplanes that can be sold in-flight or goods can be purchased. Although the product 40 can be purchased, such as in a theater, the facility 40 or the like where the product 40 cannot be carried or is not preferred can also be targeted.

  For example, in the case of in-flight sales in a passenger aircraft, a credit card cannot be used as an in-flight settlement means in the case of an aircraft that does not have an Internet connection function. In this case, for example, based on the credit card information registered in the customer terminal 51 by the customer 50, a temporary negative check / authorization check is performed before boarding. Only when the result is registered in the application of the customer terminal 51, the customer 50 can add the product 40 sold in the plane to the shopping cart. Then, when the customer 50 gets off the passenger aircraft, the negative check / authorization check is performed again to confirm the settlement.

  Further, as a payment means, instead of a credit card or the like, it may be exchanged for a mileage acquired in a mileage service of an airline that operates the passenger aircraft. In this case, the customer 50 causes the customer terminal 51 to hold information on the mile that he / she owns before boarding. The customer 50 can purchase the product 40 through in-flight sales within the range of the number of owned miles. It should be noted that the use of miles, points, etc. as a payment means is not limited to in-flight sales, but may be made available for purchase of goods at the store 4 such as the leisure facility 8 as described above.

  Note that each of the above-described configurations, functions, processing units, processing means, and the like may be realized in hardware by designing some or all of them, for example, with an integrated circuit. Each of the above-described configurations, functions, and the like may be realized by software by interpreting and executing a program that realizes each function by the processor. Information such as programs, tables, and files for realizing each function can be stored in a recording device such as a memory, a hard disk, or an SSD (Solid State Drive), or a recording medium such as an IC card, an SD card, or a DVD.

  Moreover, in each said figure, the control line and the information line have shown what is considered necessary for description, and do not necessarily show all the control lines and information lines on mounting. Actually, it may be considered that almost all the components are connected to each other.

  INDUSTRIAL APPLICABILITY The present invention can be used for a merchandise sales system and a merchandise sales program that make it possible to purchase an actual product actually confirmed by a customer online.

DESCRIPTION OF SYMBOLS 1 ... Merchandise sales system, 2 ... Merchandise seller, 3 ... Network, 4 ... Store, 5 ... Home, 6 ... Settlement organization, 7 ... Distribution center,
DESCRIPTION OF SYMBOLS 11 ... Location information management part, 12 ... Authentication processing part, 13 ... Cart management part, 14 ... Merchandise information acquisition part, 15 ... Purchase information management part, 16 ... Settlement processing part, 17 ... Delivery management part,
21 ... Member DB, 22 ... Product DB,
40 ... Product, 41 ... Barcode,
50 ... customer, 51 ... customer terminal,
101 ... Settlement information DB, 102 ... Cart DB, 103 ... Purchase information DB, 104 ... Delivery DB

Claims (8)

A product sales system for selling products online to customers,
A cart management unit that adds or deletes information about a product specified through the customer's operation in an application program that runs on a customer terminal carried by the customer as a purchase candidate product to or from an electronic shopping cart. When,
Based on the location information acquired from the customer terminal, when the customer enters or leaves the predetermined area where online product purchase is possible, and the customer is detected, the customer A location information management unit that enables the use of the shopping cart via the application program on a terminal and terminates the use of the shopping cart on the customer terminal when detecting the exit of the customer;
A product information acquisition unit that acquires product identification information acquired by the customer at the customer terminal, and acquires product information related to the acquired identification information from a product information recording unit;
A merchandise sales system comprising: a settlement processing unit that performs a process related to settlement for a product added to the shopping cart when the use of the shopping cart on the customer terminal is terminated. In the merchandise sales system according to claim 1,
When the attribute information acquired from the product information acquisition unit for the product specified from the customer terminal is a normal product that does not need to be considered out of stock, the cart management unit may obtain information on the product as a purchase candidate. A product sales system that adds a product as a product to the shopping cart and manages the product as a product for which purchase is confirmed when the product is not a normal product. In the merchandise sales system according to claim 1,
The cart management unit accepts an instruction through an operation by the customer on a screen displayed by the application program on the customer terminal, and confirms the purchase of each product added to the shopping cart. A product sales system that sorts out what is not. In the merchandise sales system according to claim 1,
In the information related to the authority to enter the predetermined area held in the customer terminal, when multiple times or multiple days of entry are permitted, the location information management unit detects the customer leaving. Even if the admission authority is still valid, the content of the product added to the shopping cart is maintained even if the use of the shopping cart on the customer terminal is terminated, and the process related to the settlement Do not do the product sales system. In the merchandise sales system according to claim 1,
When the location information management unit detects the exit of the customer and terminates the application program running on the customer terminal, if the processing related to the settlement by the settlement processing unit is not performed, the shopping cart A product sales system in which purchases are canceled for added products. In the merchandise sales system according to claim 1,
The application program that operates on the customer terminal stores information on the product that has been added to the shopping cart via communication with the application program that operates on another customer terminal in accordance with an instruction from the customer. Product sales system to copy or move. In the merchandise sales system according to claim 1,
The product information acquisition unit acquires information on an identification display of a predetermined product or a predetermined product photographed by the customer at the customer terminal, and stores information on different products according to the acquired time zone. Product sales system acquired from the department. A product sales program for causing a computer to execute processing so as to function as a product sales system that sells products online to customers,
Cart management processing for adding or deleting information on a product designated through the customer's operation in an application program running on a customer terminal carried by the customer as an item for purchase from an electronic shopping cart When,
Based on the location information acquired from the customer terminal, when the customer enters or leaves the predetermined area where online product purchase is possible, and the customer is detected, the customer Location information management processing for enabling the use of the shopping cart via the application program on a terminal and terminating the use of the shopping cart on the customer terminal when detecting the exit of the customer;
Product information acquisition processing for acquiring product identification information acquired by the customer at the customer terminal and acquiring product information related to the acquired identification information from a product information recording unit;
A product sales program for causing the computer to execute a settlement process for performing a process related to a settlement for a product added to the shopping cart when the use of the shopping cart on the customer terminal is terminated.

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