JP2018088120A - Signage system, digital signage terminal, server, control method and display method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a signage system, a digital signage terminal, a server, a control method, and a display method capable of guiding a user to a destination appropriately in cooperation with a mobile terminal such as a smart device.SOLUTION: The signage system comprises a mobile terminal which is carried by a user and is capable of presenting information, a digital signage terminal which is capable of performing short distance communication with the mobile terminal and is capable of presenting information, and a server which controls operation of the mobile terminal and the digital signage terminal. When the user is on an itinerary after registering the itinerary to a destination to the server using the mobile terminal, the server controls information presented by the mobile terminal and the digital signage terminal based on the distance to the mobile terminal detected by the digital signage terminal using short distance communication.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a signage system, and more particularly to a signage system including a digital signage terminal that performs route guidance and the like.

  In general, “digital signage” is a general term for systems that transmit information using electronic display devices such as a display in every place such as outdoors, storefronts, public spaces, and transportation facilities.

  Conventionally, when traveling, it is assumed that a traveler travels to a destination while checking with a map displayed on a smart device (smartphone, mobile phone, etc.), the traveler searches using the smart device transfer guidance application. Head to the route.

  In addition, digital signage terminals installed at stations and sightseeing spots are used to look up guidance on the screen display of surrounding maps and event information, and search for necessary information using smart devices.

  In the prior art, as disclosed in Patent Document 1, a route that is regularly passed is registered in advance, and various information related to the route is displayed on a digital signage terminal in the middle of the route. Detecting a digital signage terminal in the vicinity of the location where the mobile terminal exists as described in Document 2, or calling a user who has a mobile terminal to a location with digital signage as described in Patent Document 3 There is.

Japanese Patent Application Laid-Open No. 2015-197778 JP 2013-161360 A Japanese Patent Laid-Open No. 2006-103239

  Traditionally, travelers have searched for routes using the smart device transfer guidance application, etc., and traveled based on the search results, but travelers who are not used to seeing maps There are cases where it is difficult to know the direction to go to the transfer platform or the direction from the place where the bus got off to the destination. In addition, even if a guide map is found, a destination on the map cannot be found, or it may be difficult to find a guide map (= digital signage) in the first place.

  In addition, there are cases where it is not possible to purchase souvenirs efficiently because it is unclear whether there is a store of interest along the way.

  An object of the present invention is to provide a signage system, a digital signage terminal, a server, a control method, and a display method capable of appropriately guiding a user to a destination in cooperation with a mobile terminal such as a smart device. .

  A signage system according to a first form of an embodiment of the present invention includes a mobile terminal that can be presented by a user, a digital signage terminal that can perform information and can perform short-range communication with the mobile terminal, A server for controlling the operation of the mobile terminal and the digital signage terminal, and after the user registers the itinerary to the destination using the mobile terminal, the user is on the itinerary In this case, the server controls information presented by the mobile terminal and the digital signage terminal based on the distance to the mobile terminal detected by the digital signage terminal using the short-range communication.

  A digital signage terminal according to a second embodiment of the present invention includes a communication unit for communicating with a portable terminal by short-range communication, a display for displaying information, and the portable terminal in the vicinity using the short-range communication. And a control unit that displays information on nearby areas or route guidance on the display in accordance with instructions from a server connected via a network.

  The server in the third form of the embodiment of the present invention is a server connected to a mobile terminal and a digital signage terminal via a network, and the mobile terminal is within the detection range of the digital signage terminal. When it is detected that it is out of the designated area, the route guidance to the nearby digital signage terminal is displayed on the display of the portable terminal.

  A control method according to a fourth mode of the embodiment of the present invention includes a user-provided portable terminal capable of presenting information, a digital signage terminal capable of performing near field communication with the portable terminal and capable of presenting information, A control method in a signage system comprising a server that controls operations of the mobile terminal and the digital signage terminal, wherein the user registers a travel itinerary to the destination using the mobile terminal The server presents the mobile terminal and the digital signage terminal based on the distance to the mobile terminal detected by the digital signage terminal using the short-range communication when the user is on a trip. To control what information.

  A display method in a fifth form of an embodiment of the present invention is a display method in a digital signage terminal comprising a communication unit for communicating with a mobile terminal by near field communication and a display for displaying information, When it is detected that the mobile terminal is in the vicinity using short-range communication, information on a nearby area or route guidance is displayed on the display according to an instruction from a server connected via a network.

  A display method according to a sixth aspect of the embodiment of the present invention is a display method in a server connected to a mobile terminal and a digital signage terminal via a network, and the mobile terminal is within a detection range of the digital signage terminal. However, when it is detected that it is outside the planned area, the route guidance to the digital signage terminal in the vicinity is displayed on the display of the portable terminal.

  According to the present invention, it is possible to provide a signage system, a digital signage terminal, a server, a control method, and a display method that can guide a user to a destination appropriately.

1 is a system configuration diagram of a signage system according to an embodiment of the present invention. 2 is a block configuration diagram of a digital signage terminal 200. FIG. It is a block block diagram of portable terminals 700, such as a smart device which a user carries. It is a figure explaining the outline | summary of operation | movement of embodiment of this invention. It is FIG. (1) which shows the example of a display screen of portable terminal 700a, 700b, such as a smart device. It is FIG. (2) which shows the example of a display screen of portable terminals 700a and 700b, such as a smart device. It is FIG. (3) which shows the example of a display screen of portable terminal 700a, 700b, such as a smart device. It is FIG. (4) which shows the example of a display screen of portable terminal 700a, 700b, such as a smart device. It is FIG. (5) which shows the example of a display screen of portable terminal 700a, 700b, such as a smart device. FIG. 6 is a diagram (part 1) illustrating an example of registration data held by a server. FIG. 6B is a diagram (part 2) illustrating an example of registration data held by the server 400; FIG. 10 is a third diagram illustrating an example of registration data held by the server 400; FIG. 10 is a diagram (part 4) illustrating an example of registration data held by the server 400; FIG. 10 is a diagram (part 5) illustrating an example of registration data held by the server 400; It is an example of a display on the digital signage terminal 200 of the individual guidance display content URL of FIG. It is an example of a screen change when the user who registered wheelchair use approaches digital signage terminal 200. It is a figure which shows the example of communication between a digital signage terminal, a portable terminal, and a server. It is a delivery information determination flow of a server when receiving beacon ID, user ID, and distance information from a digital signage terminal from a portable terminal.

FIG. 1 is a system configuration diagram of a signage system according to an embodiment of the present invention.
In the signage system 100a, digital signage terminals 200a to 200c are provided on the street where the user moves. Digital signage terminals 200 a to 200 c are connected to network 500 and can communicate with server 400. The user P owns a mobile terminal 700 such as a smart device, and can communicate with the digital signage terminals 200a to 200c. In FIG. 1, only three digital signage terminals are shown, but an arbitrary number of digital signage terminals can be provided depending on the size of the street where the user moves. In addition, although only one user is shown, if the user is a traveler who participates in a tour, there may be as many users as the number of participants in the tour.

  Although various communication lines can be used for the network 500, for example, the Internet, a VPN (Virtual Private network), or the like is possible. The server 400 can be a general-purpose computer that can be connected to a network, and can be connected to a storage device that stores map information, event information, and the like. The server 400 processes information sent from the plurality of digital signage terminals 200a to 200c, and returns the requested information to the respective digital signage terminals 200a to 200c. The server 400 may process the requests of the respective digital signage terminals 200a to 200c in a time division manner, or may be configured to process in parallel.

  Each of the digital signage terminals 200a to 200c has a large display screen, and presents information transmitted from the server 400 to a user who stops at the digital signage terminals 200a to 200c.

FIG. 2 is a block diagram of the digital signage terminal 200.
The digital signage terminal 200 includes a control unit 210, a display unit 220, a communication connection unit 230, an imaging unit 240, a detection unit 250, and a sound collection unit 260.

  The control unit 210 includes a CPU (Central Processing Unit) 211, a RAM (Random Access Memory) 212, a HDD (Hard Disk Drive) 213, a graphic interface 214, a communication interface 215, and an input / output interface 216. The CPU 211 expands and executes an OS program or the like stored in the HDD 213 on the RAM 212 to enable the basic operation of the digital signage terminal 200. The graphic interface 214 causes the display unit 220 to display information in accordance with a command from the CPU 211. The input / output interface 216 is an interface for inputting data to the control unit 210 and outputting data from the control unit 210. The input / output interface 216 functions as an interface for writing data to the recording medium 270 and reading data from the recording medium 270. The recording medium 270 can be a variety of data recording media such as a magnetic disk, an optical disk, a semiconductor memory, and a magnetic tape.

  The display unit 220 includes a display 221, a touch panel 222, and a speaker 223. The display 221 is, for example, a relatively large liquid crystal panel for display on the street, an organic EL panel, a plasma display, or the like. The touch panel 222 can be provided by being superimposed on the display 221. The touch panel 222 is used for interaction between the user and the digital signage terminal 200 such that when the user touches a touch button or the like displayed on the display 221, further information related to the icon is displayed. . The speaker 223 is used to acquire an instruction to the digital signage terminal 200 by the user's voice, and enables interaction between the digital signage terminal 200 and the user by voice.

  The communication connection unit 230 is a short-distance communication unit, for example, for performing communication such as Bluetooth (registered trademark), beacon communication, and infrared communication when communicating with the user's portable terminal 700. On the other hand, the communication interface 215 in the control unit 210 is an interface for wide area communication such as LAN, Internet, TCP / IP communication and the like. The digital signage terminal communicates with the server 400 using the communication interface 215.

  The imaging unit 240 captures an image around the digital signage terminal 200, identifies a currently communicating user from among them, and what information the user wants based on the user's posture and state, etc. It is used for judging. The imaging unit 240 is not necessarily provided.

  The detection unit 250 detects the approach of the user to the digital signage terminal 200 and is used to display information for the detected user on the display 221 at the timing when the user is detected. The detection unit 250 may acquire the location information of the user's mobile terminal 700 and detect that the user is in the vicinity by comparing with the location information of the own digital signage terminal 200. Communication may be performed using a beacon or the like, and when it is determined that the distance from the digital signage terminal 200 of the mobile terminal 700 is within a predetermined range, it may be detected that the user is in the vicinity.

  The sound collection unit 260 is, for example, a microphone, and is used to acquire an information display instruction by a voice from the user and display related information on the display 221. When the digital signage terminal 200 is configured not to accept an instruction by voice input, the sound collection unit 260 may be omitted.

  FIG. 3 is a block diagram of a portable terminal 700 such as a smart device carried by the user.

  The portable terminal 700 includes a control unit 710, a display unit 720, a communication connection unit 730, an imaging unit 740, and a sound collection unit 760. The control unit 710 includes a CPU 711, RAM 712, HDD 713, communication interface 715, graphic interface 714, and input / output interface 716.

  The CPU 711 expands and executes an OS (Operating System) program or the like recorded in the HDD 713 on the RAM 712, thereby enabling the basic operation of the portable terminal 700. Various application programs are also stored in the HDD 713 and expanded in the RAM 712 so that the CPU 711 can be executed. The communication interface 715 is an interface for enabling communication of the mobile terminal 700. The graphic interface 714 is an interface for displaying an image on the display 721 of the display unit 720. The input / output interface 716 interfaces transmission / reception of data output from the control unit 710 and data input to the control unit 710.

  The display unit 720 includes a display 721, a touch panel 722, and a speaker 723. The display 721 is a display screen of a tablet terminal, a smartphone, or a mobile phone, and presents necessary information to the user. The touch panel 722 is used to input an instruction to the mobile terminal 700 when the user touches the screen, particularly in the case of a smartphone or a tablet terminal. Accordingly, the touch panel 722 can be provided to overlap the display 721. The speaker 723 emits a warning sound such as an alarm to the user, outputs a voice guide to the user, and when the user makes a phone call using the mobile terminal 700, the speaker 723 Is used to output.

  The communication connection unit 730 is a short-distance communication unit, for example, for performing communication such as Bluetooth (registered trademark), beacon communication, and infrared communication when communicating with the digital signage terminal 200. On the other hand, the communication interface 715 in the control unit 710 is an interface for wide area communication such as LAN, Internet, TCP / IP communication. The portable terminal 700 uses the communication interface 715 to connect to the Internet or perform telephone communication.

  The imaging unit 740 is a camera built in the mobile terminal 700, and is used when a user takes a commemorative photo or the like, or captures a barcode when reading a barcode. The sound collection unit 760 is a microphone or the like. When the user makes a call using the portable terminal 700, the user's voice is acquired, or when the user inputs an operation instruction to the portable terminal 700 by voice. Get user voice.

FIG. 4 is a diagram for explaining the outline of the operation of the embodiment of the present invention.
The traveler P registers the itinerary and route in the signage system 100a in advance. Here, the signage system 100a includes a server 400 that generates information such as route guidance, a network 500, and a digital signage terminal 200. The traveler P and the tour conductor T of the tour in which the traveler P participates have portable terminals 700a and 700b such as smartphones, smart devices, and mobile phones.

  When the traveler P approaches a branch area such as a transfer station for a registered itinerary, a long distance beacon (for example, a reception range of about 50 m) covering the area is transmitted from the digital signage terminal 200. The mobile terminal 700b possessed by the traveler P detects this beacon signal, and displays the location of the nearby digital signage terminal 200 on the mobile terminal screen. Thereby, the traveler P can easily know the location of the digital signage terminal 200 that provides route guidance.

  When the traveler P approaches the digital signage terminal 200 according to the notification display of the portable terminal 700b that the traveler P owns, the traveler P sends a signal transmitted from a short-range beacon (for example, a reception range of about 3 m) of the digital signage terminal 200. The portable terminal 700b possessed by P detects it. Then, an instruction is issued from the server 400 to the digital signage terminal 200, and the digital signage terminal 200 follows the itinerary and route registered in advance by the traveler P for a specific traveler P on his screen based on this instruction. A route guidance such as “Which direction should I proceed from the place where I am standing (= in front of the digital signage terminal 200)” is displayed together with the guidance map.

  This display makes it possible for the traveler P to easily know in which direction to proceed.

  At this time, information on the souvenir shop on the route traveled by the traveler P, an advertisement based on the interest of the traveler P from the itinerary is displayed on the screen of the digital signage terminal 200, and a souvenir coupon is displayed on the portable terminal 700b. Or may be delivered.

  This makes it possible to provide information that meets the needs of both the traveler P and the advertiser company.

  Further, there may be a case where there are a plurality of travelers P and there is a tour conductor T that manages them, and the traveler P does not return to the scheduled time due to free action or the like. However, according to the above embodiment, the tour conductor T can obtain information on the current location of the traveler P from the server 400. This acquisition of the current position is performed as follows, for example. The portable terminal 700b transmits the information related to the received beacon and the information related to the digital signage terminal 200 including the beacon to the server 400. Then, the server 400 notifies the tour conductor T's portable terminal 700a of information related to the position of the digital signage terminal 200 in the vicinity of the traveler P, so that the tour conductor T receives information about the current location of the traveler P from the server 400. Can be obtained. The location of the traveler P is acquired by the digital signage terminal 200 that performs beacon communication with the mobile terminal 700b of the traveler P, and is transmitted to the server 400 by the digital signage terminal 200. The location information of the traveler P may be notified to the terminal 700a.

  In addition, the tour conductor T causes the digital signage terminal 200 to display an instruction for the shortest route to the meeting point, a message, and the like to the digital signage terminal 200 by sending a request to the server 400. Is possible.

  5 to 9 are diagrams showing examples of display screens of portable terminals 700a and 700b such as smart devices.

  In these display screen examples, it is illustrated on the assumption that it is displayed in Japanese. For example, when the traveler P is a foreigner, it may be displayed in a foreign language that is the national language of the traveler P. Is possible.

  FIG. 5 is a screen of the portable terminal 700b displayed when the user who is the traveler P performs registration in advance. Here, it is assumed that the signage system is named “Tourist Information Center for You”. On the registration screen in FIG. 5, items to be input by the user for user registration are displayed, and the user inputs these items. In the case of FIG. 5, the registration items include the user's name, language used, gender, date of birth, country of origin, religious belief, guide features 1 and 2 for registering user features such as the user using a wheelchair, and the user. The genres 1 and 2 of interest, and precautions such as chronic illness are shown. The language used specifies the language of information displayed on the mobile terminal screen and the digital signage terminal 200. The sex, date of birth, and country of origin are information that identifies the user together with the name. For example, when a religion to be relied on is displayed on the digital signage terminal 200 in the vicinity of a recommended restaurant, there are ingredients that are prohibited from being eaten depending on the religion. Used to prevent display. Guidance features 1 and 2 match the user's features when providing information to the user, for example, when the traveler P is in a wheelchair and the facility that cannot be accessed by the wheelchair is used to remove it from the guide. Used to select information. The genres 1 and 2 that are of interest are used to select information in the vicinity of the current position that the digital signage terminal 200 presents to the user from among a large number of information. For example, if there is an interest in historical architecture, if there is a historical site in the vicinity from the place of the traveler P, the guidance is displayed on the digital signage terminal 200. Precautions such as chronic illness are used as a reference when selecting which hospital to display when the location of a nearby hospital is obtained in the input to the digital signage terminal 200 from the user.

  When these inputs are completed, the user touches a “register user” button or the like. The user registration is completed by touching this button. By performing user registration, a user ID is given to the user.

  FIG. 6 is a display screen of the portable terminal 700b for registering a destination or the like when a user who has registered as a user desires guidance to the destination.

  The name of the system and the logged-in user ID are shown at the top of the display screen. Although not shown, when using the system after user registration, the user logs in to the system using the assigned user ID.

  Using the destination registration screen shown in FIG. 6, the user inputs a departure address or departure station and a destination address or destination station, and searches for information necessary for travel such as transfer information. Since the search screen displays information required for travel, which is the search result, if there is no problem with the displayed search result, the user can specify the guidance date and time he / she wants to guide the route. specify. If there is a problem with the displayed search result, the user restarts the search. The destination registration is completed by touching the “register guide” button.

FIG. 7 is a display screen of the portable terminal 700b that performs itinerary registration.
In the itinerary registration, a tour company's sightseeing course to be adopted in the journey to the destination is selected. When a tour company, a sightseeing course name, and a departure date are specified, the itinerary of the sightseeing course is displayed, and the user confirms the itinerary. After confirming the itinerary, the itinerary registration is completed by touching the “Register itinerary” button.

  FIG. 8 shows an example of a display screen displayed on the user's portable terminal 700b when the user is actually on the itinerary and is away from the planned area.

  In the display example of FIG. 8, the guide plates 1 and 2 are digital signage terminals 200. The user's portable terminal 700b communicates with the digital signage terminal 200 in the vicinity of the user by long-range beacon communication. Here, the digital signage terminal 200 in the vicinity of the user means a terminal located in the vicinity of the user, and the user is scheduled to move from the present time to the next on the route from the departure point to the destination point registered by the user. What is present in the vicinity of the planned area (scheduled area) and what is present in the area separated from the planned area by a certain distance are included. When the user is relatively far from the digital signage terminal 200 in the planned area, the user is predicted to be lost, and the user's mobile terminal 700b is guided to the location of the nearby digital signage terminal 200. put out. In the case of FIG. 8, it is displayed from the user's position that the guide plate 1 exists within a distance of 30 m and the guide plate 2 exists within a distance of 50 m. When the “go to guide plate 1” button or the “go to guide plate 2” button is touched, detailed guide maps to the respective guide plates are displayed. When the “Close” button is touched, the notification screen in FIG. 8 is closed.

FIG. 9 is a display screen example of the portable terminal 700a possessed by the tour conductor T.
In fact, the tour conductor T manages the behavior of the traveler P when the tour is taking place. When it is detected that the traveler P is away from the planned area, the position of the traveler P who is away from the planned area is displayed on the portable terminal 700a of the tour conductor T. The location of the traveler P who is away from the scheduled area is acquired by the digital signage terminal 200 that performs beacon communication with the portable terminal 700b of the traveler P, and is transmitted to the server 400. Notification is made via the network 500 to the T mobile terminal 700a. The screen of FIG. 9 has a message input window, which allows the tour conductor T to input a message to be displayed on the portable terminal 700b possessed by the traveler P who is away from the planned area. This message is, for example, content that guides a nearby digital signage terminal 200. Next, when the tour conductor T touches the “instruct to the nearest guide board” button, information of the traveler P who is away from the planned area is transmitted to the digital signage terminal 200 in the vicinity of the traveler P. . The nearby digital signage terminal 200 instructs the portable terminal 700b of the traveler P to go to the nearby digital signage terminal 200. When the nearby digital signage terminal 200 detects the traveler P at a short distance, the message input in the message input window is displayed on the nearby digital signage terminal 200. Touching the “Close” button closes the notification screen.

10 to 14 are examples of registration data held by the server 400.
FIG. 10 is an example of a user management data table of the server 400.

  The user registers the user information in the server 400 by inputting the user information from the user registration screen as shown in FIG. In the user information, information input from the user registration screen as shown in FIG. 5 such as a user ID, a user name, a language used, a sex, a date of birth, a country of origin, a belief, and a guide feature is registered. The user ID is automatically given as a unique identifier for identifying the user every time the server 400 accepts user registration.

FIG. 11 is an example of a digital signage terminal management data table of the server 400.
Each row of the digital signage terminal management data table is registered in the server 400 each time a digital signage terminal is installed by the signage system administrator, and the digital signage terminal management data table is created or updated. The digital signage terminal management data table includes a digital signage ID, a beacon ID, signage position information (latitude and longitude), regional information, a name of a digital signage terminal installation location that suggests the location of the digital signage terminal, and digital Registers the status indicating whether the signage terminal is operating or stopped.

  FIG. 12A is an example of a tour management data table of a travel company stored in the server 400.

  This table is registered and generated in the server 400 by a travel agency. When the user performs tour registration, the server 400 refers to the tour code and extracts tour information. In the example of FIG. 12A, a tour code, a destination, and a guidance target date and time are registered for each tour.

FIG. 12B is an example of the guidance display pattern management data table of the server 400.
This table is registered in the service 400 in advance by the signage system administrator. In the example of FIG. 12B, the text of the guidance pattern and the image showing the details of the guidance content are registered corresponding to the digital signage ID. These are predetermined according to the installation location of the digital signage terminal 200 specified by the digital signage ID.

FIG. 13 is an example of a user guidance management data table of the server 400.
This table is generated by the server 400 from the information and the information of FIGS. 11 and 12 (b) when the user performs guidance registration or the tour conductor T performs message registration. In this table, user ID, destination, guidance target date, digital signage ID, guidance pattern, and guidance content details are registered. In addition, when the user performs guidance registration, guidance contents to be displayed on the digital signage terminal 200 near the route to be followed by the user are registered. Further, when the tour conductor T finds a traveler P who is not in the planned area, a message displayed on the digital signage terminal 200 for guiding the traveler P is registered as the guidance content details.

  FIG. 14 is an example of a user guidance management data table of an individual digital signage terminal 200.

  This table is generated for each digital signage terminal 200. The server 400 generates this table from the tables of FIGS. 10 and 13 and distributes it to the corresponding digital signage terminal 200. The digital signage terminal 200 that has received this table displays guidance based on the registered contents of this table when the user approaches. In this table, the user ID, the user name, the guidance target date and time, the language used, the guidance feature, the next destination, and the individual guidance display content URL are registered. As described above, the signage system according to the present embodiment is not limited to Japanese guidance but also used language registered in this table so that foreign tourists P can use the signage system.

  FIGS. 15A to 15C are display examples on the digital signage terminal 200 of the individual guidance display content URL of FIG.

  When the digital signage terminal 200 detects in the data table of FIG. 14 that the registered user is in the immediate vicinity of the digital signage terminal 200 by short-range communication such as short-range beacon communication, a message is displayed. A button to that effect is displayed on its own display screen as shown in FIG. When the user touches this button, the digital signage terminal 200 displays the detailed contents on its own display 221. A display example in a normal case is shown in FIG. As shown in FIG. 15 (a), in addition to the transfer guidance to the destination station, the direction in which to proceed to make a predetermined transfer is displayed. FIG. 15C shows a display example when it is detected that there is no user in the scheduled area. In the screen of FIG. 15C, a message from the tour conductor T who has found a user who is not in the planned area is displayed. In any case, these displays can be closed by touching a “close” button.

  FIGS. 16A and 16B are screen change examples when a user who is registered for wheelchair use approaches the digital signage terminal 200. FIG.

  FIG. 16A shows a normal display example. In the normal display layout, the operation area where the touch button exists is provided on the upper side of the screen, and the advertisement area is provided on the lower side of the screen. However, when a user who registers wheelchair use approaches the digital signage terminal 200, the display is changed to a display layout for a user who registers wheelchair use. When the mobile terminal of a user who has registered for wheelchair use receives a beacon at a short distance, an instruction is sent from the server 400 to the digital signage terminal 200, and another signage use for performing a search or the like as shown in FIG. When there is no person, the digital signage terminal 200 automatically lowers the position of the operation button for the user who uses the wheelchair (wheelchair user). This is because the wheelchair user is sitting in the wheelchair and the position of the hand is low, so the hand cannot reach the upper part of the display screen of the digital signage terminal 200, so the wheelchair user operates the touch button. Move the touch button to the lower position so that you can.

FIG. 17 is a diagram illustrating a communication example between the digital signage terminal, the portable terminal, and the server.
In FIG. 17, “display board” means a digital signage terminal.

  First, a beacon ID is transmitted from a digital signage terminal by beacon communication (1). When the portable terminal possessed by the traveler receives the beacon signal from the digital signage terminal, the received beacon ID, user ID, and distance information from the digital signage terminal are transmitted to the server. The server refers to the table in FIG. 14 and searches for the distribution information. If there is distribution information, an instruction is transmitted to the mobile terminal. When a plurality of beacon IDs are transmitted to the server 400 with one user ID, the priority order is determined from the distance to the registered destination, the registration time, etc., and information from which digital signage terminal to the portable terminal Decide whether to deliver. For example, if the distance from a registered destination of a certain digital signage terminal is short, it is considered a shortcut to guide the user from the digital signage terminal to the registered destination. It is conceivable to rank digital signage terminals that deliver content higher.

  The digital signage terminal that has received an instruction to perform distribution from the server has a long distance (there is no user in the planned area) and the distance from the beacon ID of the registered destination to the mobile terminal, and “ If the guidance saying "Is there a problem?" Has not been sent yet, the guidance "Are you in trouble?" Is sent to the mobile terminal. On the mobile terminal, a guidance screen “Are you in trouble?” Is displayed. When the user touches the “go to the guide board” button (goes to the digital signage terminal) according to the guide screen, a detailed map distribution request to the guide board is transmitted to the server (3). The server distributes the detailed map to the guide board to the mobile terminal according to the detailed map distribution request. The mobile terminal displays a detailed map to the received information board.

  When the information received from the mobile terminal matches the beacon ID of the registered destination and indicates that the distance to the registered destination is short, the user ID and the individual guidance display content URL are digitally signed. Transmit to the terminal (4). In the digital signage terminal, when there is no message being displayed, or there is a message being displayed, but the user ID received from the server is different from the user ID of the target user who was displaying at that time, A message button is displayed on the display (5).

  When the user touches the message button displayed on the display of the digital signage terminal, the digital signage terminal issues a display data distribution request inquiry to the server, receives the display data from the server, and displays the guidance for individuals. (6).

  FIG. 18 shows a distribution information determination flow of the server when the beacon ID, the user ID, and the distance information from the digital signage terminal are received from the mobile terminal.

In FIG. 18, a display board is a digital signage terminal.
In step S10, the server receives the beacon ID, the user ID, and the distance information from the display board from the mobile terminal. In step S11, it is determined whether or not the received distance information is a short distance. This determination can be made by determining whether or not the mobile terminal is within the short-range beacon communication reception range. If the determination in step S11 is no, the process proceeds to step S15. If the determination in step S11 is YES, in step S12, it is determined whether or not the received user ID exists in the user guidance management data table (FIGS. 11 and 13) in which the beacon ID and thus the digital signage ID match. To do. If the determination in step S12 is no, the process ends. If the determination in step S12 is YES, in step S13, it is determined whether or not the guidance target date and time is “not specified” or matches the current time. A process is complete | finished when determination of step S13 is NO. If the determination in step S13 is YES, in step S14, the individual guidance display content URL (see FIG. 14) is transmitted to the digital signage terminal, and the process ends.

  If the determination in step S11 is no and the process proceeds to step S15, it is determined whether or not the received distance information is a long distance. This determination can be made by detecting that the user is within the long-range beacon communication reception range but is not within the short-range beacon communication range. If the determination in step S15 is no, the process ends. If the determination in step S15 is YES, it is determined in step S16 whether the received beacon ID is the same as the transmitted beacon ID. If the determination in step S16 is yes, the process ends. If the determination in step S16 is NO, in step S17, the nearest digital signage terminal is extracted, and information about the location of the extracted digital signage terminal and a notification of “Is it a problem?” Are transmitted to the mobile terminal. To end the process.

According to the above embodiment of the present invention,
・ Visitors can know the location of digital signage terminals in the vicinity, and they can no longer find a guide map.
・ Travelers will never get lost because of the “direction to go” guidance starting from the digital signage terminal.
・ Visitors can know that there are guides of shops they are interested in along the map, so they can purchase souvenirs efficiently.
• Companies can obtain efficient sales opportunities by providing information that meets the needs of travelers.
・ The tour conductor of the travel agency can know the current location of the participants.
・ Tour conductors of travel agencies can display necessary maps and messages to participants using digital signage terminals.

100a Signage system 200, 200a-200c Digital signage terminals 211, 711 CPU
212,712 RAM
213, 713 HDD
214, 714 Graphic interface 215, 715 Communication interface 216, 716 Input / output interface 220, 720 Display unit 221, 721 Display 222, 722 Touch panel 223, 723 Speaker 230, 730 Communication connection unit 240, 740 Imaging unit 250 Detection unit 260, 760 Sound collection unit 400 Server 500 Network 700, 700a, 700b Portable terminal

Claims (12)

A portable terminal that the user can present information;
A digital signage terminal capable of performing near field communication with the portable terminal and capable of presenting information;
A server for controlling operations of the mobile terminal and the digital signage terminal;
With
The portable sign detected by the digital signage terminal using the short-range communication when the user is on the itinerary after the user registers the itinerary to the server using the portable terminal. A signage system in which the server controls information presented by the mobile terminal and the digital signage terminal based on a distance to the terminal.   The signage system according to claim 1, wherein the information that the server presents to the mobile terminal is route guidance to the digital signage terminal in the vicinity of the mobile terminal.   The signage system according to claim 1 or 2, wherein the information that the server presents to the digital signage terminal is route guidance to the destination. If the itinerary is a tour itinerary that the user participates in, the tour conductor of the tour has the mobile terminal,
4. The tour conductor according to claim 1, wherein when the user leaves a predetermined area, the tour conductor displays a message for guiding the user on the mobile terminal of the user using the mobile terminal. 5. The signage system according to claim 1.   The signage system according to any one of claims 1 to 4, wherein the digital signage terminal can present language information for the user based on information of the user registered in the mobile terminal.   The signage system according to any one of claims 1 to 5, wherein when the user uses a wheelchair, the display of the digital signage terminal displays an operation button on a lower side of the display screen.   The near field communication has at least two types of reception ranges, and when the user is in a long distance reception range, the route guidance to the digital signage terminal is presented on the display screen of the portable terminal, and the user The signage system according to any one of claims 1 to 6, wherein when in a short-range reception range, route guidance to a destination or information on a nearby area is presented on a display screen of the digital signage terminal. A communication unit for communicating with a portable terminal by short-range communication;
A display that displays information;
When it is detected that the mobile terminal is in the vicinity using the short-range communication, according to an instruction of a server connected via a network, a control unit that displays information on a nearby area or road guidance on the display;
Digital signage terminal equipped with. A server connected to a mobile terminal and a digital signage terminal via a network,
When it is detected that the mobile terminal is within the detection range of the digital signage terminal but outside the planned area, a route guide to the nearby digital signage terminal is displayed on the display of the mobile terminal ,server. A portable terminal capable of presenting information, a digital signage terminal capable of performing near field communication with the portable terminal, and a server for controlling operations of the portable terminal and the digital signage terminal A control method in a signage system comprising:
The portable sign detected by the digital signage terminal using the short-range communication when the user is on the itinerary after the user registers the itinerary to the server using the portable terminal. A control method in which the server controls information presented by the mobile terminal and the digital signage terminal based on a distance to the terminal. A display method in a digital signage terminal comprising a communication unit for communicating with a mobile terminal by short-range communication, and a display for displaying information,
A display method in which, when it is detected that the mobile terminal is in the vicinity using the short-range communication, information on a nearby area or route guidance is displayed on the display in accordance with an instruction from a server connected via a network. A display method by a server connected to a mobile terminal and a digital signage terminal via a network,
When it is detected that the mobile terminal is within the detection range of the digital signage terminal but outside the planned area, a route guide to the nearby digital signage terminal is displayed on the display of the mobile terminal ,Display method.