JP2018088067A - Guidance reproducing apparatus, guidance reproducing method, and computer program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow a user to more easily designate the time of reproducing guidance than conventional ones.SOLUTION: An image forming apparatus reproducing guidance of work consisting of a plurality of processes is provided with display means and reproducing means. The display means causes a touch panel display to display a guidance screen 80 in which at least a progress bar 82 schematically representing reproduction time of the guidance is disposed. When operation on the progress bar 82 is performed, the reproducing means reproduces the guidance from the time corresponding to this operation, and when a user gazes at a predetermined position on the guidance screen 80, reproduces the guidance from the time corresponding to this position.SELECTED DRAWING: Figure 19

Description

  The present invention relates to a technique for reproducing guidance such as maintenance.

  In recent years, image forming apparatuses in which various functions such as copying, network printing, faxing, scanning, and file servers are integrated have become widespread. Such an image forming apparatus is called a “multifunction machine” or “MFP (Multi Function Peripherals)”. Since various functions are aggregated, the structure is complicated, and the user needs to perform complicated work when dealing with an error that has occurred or when performing maintenance.

  For example, the following image processing apparatus has been proposed for the purpose of presenting complicated work guidance to the user in an easy-to-understand manner.

  The image processing apparatus is an image processing apparatus capable of reproducing a moving image, and includes moving means for moving a moving image reproduction position to an arbitrary position in accordance with a user operation, and the reproduction position after movement is moved. It is determined whether the position has been rewound from the previous playback position. If it is determined that the playback position after moving is a position rewinded from the playback position before movement, the playback position after movement is saved as the start position of the loop playback section, and the playback position before movement is loop-played. An operation means for providing an instruction for controlling loop reproduction of a section from the start position to the end position is provided (Patent Document 1).

  Further, according to this image processing apparatus, the user can designate the time (position) at which reproduction is started by moving the knob arranged on the seek bar.

JP2013-135404A

  During the reproduction of the guidance, the user may miss a part of the guidance. In this case, the user must return to this portion and reproduce the guidance. Or you may want to skip the parts you already understand.

  However, it is not easy to change the playback time by operating a control such as a conventional knob.

  The present invention has been made in view of such problems, and it is an object of the present invention to allow a user to specify the time of reproduction of guidance more easily than in the past.

  A guidance reproduction apparatus according to an aspect of the present invention is a guidance reproduction apparatus that reproduces a work guidance that includes a plurality of steps, and includes a schematic image that schematically represents the reproduction time of the guidance, and the plurality of steps. An operation is performed on the schematic image or the boundary image for displaying the screen on which at least a boundary image indicating a boundary in the schematic image for each of two adjacent steps is displayed, and the guidance. A reproduction means for reproducing from a first time corresponding to the operation, and reproducing from a second time corresponding to the predetermined position when the user stares at the predetermined position on the screen.

  Preferably, when the user gazes at the boundary image at the predetermined position, the reproduction unit displays the guidance at the start time of the subsequent step of the two steps corresponding to the boundary image. Playback as the second time.

  Alternatively, the reproduction unit reproduces the guidance from the second time when the user's line of sight stays in the boundary image or a predetermined range around the boundary image for a predetermined time or more.

  Alternatively, the guidance explains how to perform the work using a moving image, and the reproduction means, when the user gazes at a specific portion of a specific time zone of the moving image, the specific time The guidance is reproduced in a predetermined area in the screen with the time corresponding to the band and the specific part as the second time.

  A guidance reproduction apparatus according to another aspect of the present invention is a guidance reproduction apparatus that reproduces a work guidance composed of a plurality of steps, and a schematic image that schematically represents the reproduction time of the guidance, and the plurality of steps. Display means displaying at least a boundary image indicating a boundary in the schematic image for every two adjacent processes, and the guidance is operated on the schematic image or the boundary image. When it is made, the playback unit starts playback from the first time according to the operation, and when the user utters a predetermined phrase, playback unit plays back from the second time corresponding to the predetermined phrase.

  A guidance reproduction apparatus according to another aspect of the present invention is a guidance reproduction apparatus that reproduces a work guidance that includes a plurality of steps, and includes a screen on which at least a schematic image that schematically represents the reproduction time of the guidance is arranged. Display means, and when any position in the schematic image is designated, the guidance is given from the head of the process including the time corresponding to the designated position among the plurality of processes. Reproducing means for reproducing.

  According to the present invention, it is possible for the user to specify the guidance playback time more easily than in the past.

1 is a diagram illustrating an example of an appearance of an image forming apparatus. FIG. 3 is a diagram illustrating an example of a configuration of a print unit of an image forming apparatus. 2 is a diagram illustrating an example of a hardware configuration of an image forming apparatus. FIG. 2 is a diagram illustrating an example of a functional configuration of an image forming apparatus. FIG. It is a figure which shows the example of state change data. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of the image contained in the moving image of a chapter. It is a figure which shows the example of state data. It is a figure which shows the example of a guidance screen. It is a flowchart explaining the example of the flow of a 1st time determination process. It is a figure which shows the example of jump destination data. It is a flowchart explaining the example of the flow of a 2nd time determination process. It is a figure which shows the example of jump destination data. It is a flowchart explaining the example of the flow of a 3rd time determination process. FIG. 10 is a diagram illustrating an example of an overall processing flow for displaying guidance in the image forming apparatus. It is a figure which shows the example of jump destination data. It is a flowchart explaining the modification of the flow of a 2nd time determination process. It is a figure which shows the example of jump destination data. It is a flowchart explaining the modification of the flow of a 3rd time determination process.

  FIG. 1 is a diagram illustrating an example of the appearance of the image forming apparatus 1. FIG. 2 is a diagram illustrating an example of the configuration of the print unit 10 i of the image forming apparatus 1. FIG. 3 is a diagram illustrating an example of a hardware configuration of the image forming apparatus 1. FIG. 4 is a diagram illustrating an example of a functional configuration of the image forming apparatus 1.

  An image forming apparatus 1 shown in FIG. 1 is an apparatus that integrates functions such as copying, PC printing, cloud printing, fax, scanner, and box. Generally, it is sometimes called “multifunction machine” or “MFP (Multi Function Peripherals)”.

  The PC print function is a function for printing an image on a sheet based on image data received from an external terminal device. It may also be called “network printing” or “network printing”.

  The cloud printing function is a function for receiving image data from an external terminal device via a server on the Internet and printing an image on paper.

  The box function is a function for giving a storage area called “box” or “personal box” for each user, and for each user to store and manage image data and the like in his / her storage area. A box can be provided for each group and shared by the members of the group. A box corresponds to a “folder” or “directory” in a personal computer.

  As shown in FIGS. 1 to 3, the image forming apparatus 1 includes a control unit 11, a touch panel display 10e, an operation key panel 10f, a NIC (Network Interface Card) 10g, a scan unit 10h, a print unit 10i, a finisher 10j, and an audio unit 10k. , A wireless communication interface 10m, and a line-of-sight measuring instrument 10n.

  The touch panel display 10e displays a screen showing a message for the user, a screen for the user to input a command or information, a screen showing a result of processing executed by the control unit 11, and the like. Further, a moving image of guidance for operation of the image forming apparatus 1 is displayed. In addition, the touch panel display 10 e sends a signal indicating the touched position to the control unit 11.

  The operation key panel 10f is a so-called hardware keyboard, and includes a numeric keypad, a start key, a stop key, a function key, and the like.

  The NIC 10g communicates with other devices using a protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol).

  The scan unit 10h reads an image written on a sheet set on the platen glass and generates image data.

  The print unit 10i includes an image forming unit 21, a paper feeding unit 22, a paper feeding cabinet 23, a fixing unit 24, a printed material conveyance path 251, a feedback conveyance path 252, a front door 26, a first conveyance path sensor 201, and a second conveyance path. The sensor 202, the front door sensor 203, etc. are comprised. With such a configuration, in addition to the image read by the scan unit 10h, an image received from another device by the NIC 10g is printed on a sheet.

  The image forming unit 21 is a tandem and electrophotographic color printing engine, and includes photosensitive drums 31a, 31b, 31c, and 31d, exposure scanning units 32a, 32b, 32c, and 32d, a transfer belt 33, and the like. Is done.

  The photosensitive drums 31a, 31b, 31c, and 31d are photosensitive drums corresponding to cyan, yellow, magenta, and black, respectively. Similarly, the exposure scanning units 32a, 32b, 32c, and 32d are exposure scanning units corresponding to cyan, yellow, magenta, and black, respectively.

  The exposure scanning units 32a, 32b, 32c, and 32d are electrostatically applied to the photosensitive drums 31a, 31b, 31c, and 31d by performing exposure according to an image to be printed based on a signal from the control unit 11, respectively. Create a latent image. Then, toner of each color adheres.

  On the transfer belt 33, toner images of respective colors formed on the photosensitive drums 31a, 31b, 31c, and 31d are overlaid. As a result, a full-color toner image is formed on the transfer belt 33.

  The paper feed unit 22 is a unit that is provided in the image forming apparatus 1 as a standard and supplies paper to the image forming unit 21. The paper feed unit 22 includes one or a plurality of paper feed cassettes 22a and pickup rollers 22b. The paper is stored in the paper feed cassette 22a. The pickup roller 22b picks up one sheet at a time from the sheet feeding cassette 22a and carries it out to the image forming unit 21.

  The paper feed cabinet 23 is a unit that supplies paper to the image forming unit 21 similarly to the paper feed unit 22, but is provided as an option in the image forming apparatus 1. The sheet fed from the sheet feeding cassette 23 a of the sheet feeding cabinet 23 by the pickup roller 23 b is supplied to the image forming unit 21 via the sheet feeding unit 22.

  The fixing unit 24 includes two heating rollers 24a and 24b, a lever 24c, and the like. Then, the toner image formed on the transfer belt 33 is transferred to the paper carried out from the paper supply unit 22 or the paper supply cabinet 23 by the two heating rollers 24a and 24b. The two heating rollers 24a and 24b are separated by lowering the lever 24c, and the two heating rollers are pressed against each other by raising the lever 24c.

  The printed material conveyance path 25 conveys the printed material on which the toner image is transferred by the fixing unit 24 to the finisher 10j.

  The front door 26 is a door installed in front of the print unit 10i. A job such as printing is executed with the front door 26 closed. Maintenance such as error cancellation or supply of consumables is performed with the front door 26 being appropriately opened.

  The first transport path sensor 201 is disposed in the vicinity of the fixing unit 24 and detects the presence or absence of paper at this position. Further, a paper jam (jam) that has occurred in the fixing unit 24 is detected.

  The second conveyance path sensor 202 is disposed near the printed material conveyance path 25 and detects the presence or absence of the printed material at this position.

  The front door sensor 203 is installed near the front door 26 and detects the open / closed state of the front door 26.

  In the case of duplex printing, a sheet on which an image is printed on one side is switched back in the vicinity of the finisher 10j and is fed again to the image forming unit 21.

  The finisher 10j includes a stapler 41, a punching device 42, a first printed material conveyance path 431, a second printed material conveyance path 432, a first lever 441, a second lever 442, a front door 45, a front door sensor 401, The first lever sensor 402, the first transport path sensor 403, the second lever sensor 404, the second transport path sensor 405, and the like are configured. With such a configuration, the finisher 10j performs post-processing as necessary on the printed matter obtained by the print unit 10i.

  The first printed material conveyance path 431 conveys the printed material to the stapler 41. A guide is provided in the first printed material conveyance path 431. The guide is composed of a set of two rollers, and conveys the printed material in a state where the two rollers are in pressure contact with each other. Lowering the first lever 441 separates the two rollers. By raising the first lever 441, the two rollers come into pressure contact.

  The second printed material conveyance path 432 conveys the printed material to the punching device 42. The second printed material conveyance path 432 is also provided with a guide in the same manner as the first printed material conveyance path 431. When the second lever 442 is lowered, the guide moves and the second printed material conveyance path 432 can be seen from the front. By raising the second lever 442, the second printed material conveyance path 432 is hidden by the guide.

  The stapler 41 performs a stapling process as post-processing on a plurality of printed materials conveyed by the first printed material conveyance path 431.

  The punch hole opening device 42 performs a punch hole processing as post-processing on one or a plurality of printed materials conveyed by the second printed material conveyance path 432.

  The front door 45 is a door installed in front of the finisher 10j. A job such as printing is executed with the front door 45 closed. Maintenance such as error cancellation or supply of consumables is performed with the front door 45 being opened as appropriate.

  The audio unit 10k is configured by a sound board, a speaker, a microphone, and the like, and outputs guidance audio and collects user audio.

  The wireless communication interface 10m communicates with other devices wirelessly. As the wireless communication interface 10m, a communication device of a standard such as WLAN (Wireless Local Area Network) or Bluetooth (registered trademark) is used.

  The line-of-sight measuring instrument 10n is a device that detects the direction of the user's line of sight, and is provided at a predetermined position of the touch panel display 10e. And based on the detected direction and the positional relationship between the touch panel display 10e and the line-of-sight measuring instrument 10n, it is specified where the user is looking on the display surface of the touch panel display 10e. Note that the CPU 10a may perform the specifying process.

  The line-of-sight measuring instrument 10n may be an external line-of-sight measuring instrument. In this case, communication may be performed wirelessly between the line-of-sight measuring instrument 10n and the line-of-sight measuring instrument 10n. As the line-of-sight measuring instrument 10n, for example, “Tobii Pro X3-120” manufactured by Toby Technology, Inc. is used.

  The control unit 11 includes a CPU (Central Processing Unit) 10a, a RAM (Random Access Memory) 10b, a ROM (Read Only Memory) 10c, an auxiliary storage device 10d, and the like.

  The ROM 10c or the auxiliary storage device 10d stores a program for realizing each function such as copying described above. Further, a guidance reproduction program 10P (see FIG. 4) is stored.

  The guidance reproduction program 10P is a program for reproducing a guidance moving image and sound for explaining to the user how to perform maintenance such as error cancellation or supply of consumables.

  These programs are loaded into the RAM 10b as necessary and executed by the CPU 10a. A hard disk drive, SSD (Solid State Drive), or the like is used as the auxiliary storage device 10d.

  According to the guidance reproduction program 10P, the state change data storage unit 101, the reproduction data storage unit 102, the state data storage unit 103, the first time table storage unit 104, the second time table storage unit 105, and the state change shown in FIG. Detection unit 106, guidance screen display unit 107, first jump destination time determination unit 121, second jump destination time determination unit 122, third jump destination time determination unit 123, moving image reproduction unit 124, and audio reproduction unit 125 or the like is realized.

  Hereinafter, each part of the state change data storage unit 101 or the audio reproduction unit 125 will be described.

  FIG. 5 is a diagram illustrating an example of the state change data 6A. FIG. 6 is a diagram illustrating an example of the images 7A1 to 7A3 included in the chapter moving image. FIG. 7 is a diagram illustrating an example of images 7B1 to 7B3 included in the moving image of the chapter. FIG. 8 is a diagram illustrating an example of images 7C1 to 7C3 included in the moving image of the chapter. FIG. 9 is a diagram illustrating an example of images 7D1 to 7D3 included in the moving image of the chapter. FIG. 10 is a diagram illustrating an example of images 7E1 to 7E3 included in the moving image of the chapter. FIG. 11 is a diagram illustrating an example of images 7F1 to 7F3 included in a chapter moving image. FIG. 12 is a diagram illustrating an example of images 7G1 to 7G3 included in a chapter moving image. FIG. 13 is a diagram illustrating an example of images 7H1 to 7H3 included in the moving image of the chapter. FIG. 14 is a diagram illustrating an example of images 7J1 to 7J3 included in a chapter moving image. FIG. 15 is a diagram illustrating an example of the images 7K1 to 7K4 included in the chapter moving image. FIG. 16 is a diagram illustrating an example of images 7L1 to 7L3 included in the moving image of the chapter. FIG. 17 is a diagram illustrating an example of the images 7M1 to 7M3 included in the chapter moving image. FIG. 18 is a diagram illustrating an example of the state data 6C. FIG. 19 is a diagram illustrating an example of the guidance screen 80. FIG. 20 is a flowchart for explaining an example of the flow of the first time determination process. FIG. 21 is a diagram illustrating an example of the jump destination data 6U. FIG. 22 is a flowchart illustrating an example of the flow of the second time determination process. FIG. 23 is a diagram illustrating an example of the jump destination data 6R. FIG. 24 is a flowchart for explaining an example of the flow of third time determination processing.

  By the way, in general, maintenance is completed when a user performs a plurality of steps (processes, phases) according to a predetermined procedure, that is, a correct procedure.

  In the present embodiment, it is confirmed based on the result of detection by any one sensor of the image forming apparatus 1 that one step has been correctly performed. Alternatively, it is confirmed by detecting a touch on a predetermined button in the screen displayed on the touch panel display 10e.

  As shown in FIG. 5, the state change data storage unit 101 stores state change data 6A in advance for each maintenance.

  The state change data 6A indicates the change in the state of the image forming apparatus 1 (each state before and after the change) detected by any sensor of the image forming apparatus 1 when the maintenance is performed in the correct procedure. Shown in order. Hereinafter, the state change data 6A for each maintenance may be described separately as “state change data 6A1,” “state change data 6A2,”.

  For example, the state change data 6A1 is the maintenance state change data 6A “resolving a paper jam in the stapler”.

  According to the state change data 6A1, for each of the five steps of the maintenance, a state change when correctly performed and a sensor for detecting the change are shown as follows.

  The change to be detected first is “the front door 45 changes from a closed state to an open state”. This is detected by the front door sensor 401.

  The second change to be detected is “change from the state where the first lever 441 is raised to the state where it is lowered”. This is detected by the first lever sensor 402.

  The third change to be detected is “change from a state in which there is paper in the first printed material conveyance path 431 to a state in which there is no paper”. This is detected by the first transport path sensor 403.

  The fourth change to be detected is “change from the state where the first lever 441 is lowered to the state where it is raised”. This is detected by the first lever sensor 402.

  The last change to be detected is “the front door 45 changes from an open state to a closed state”. This is detected by the front door sensor 401.

  The change in the state of the image forming apparatus 1 is caused by the user's work, that is, the user's operation on the image forming apparatus 1. Therefore, it can be said that the state change data 6A is also data representing the user's work necessary for execution of maintenance.

  Further, the state change data 6A indicates a correspondence error. The handling error is an error that requires maintenance related to the state change data 6A. In other words, for example, the corresponding error 6 in the state change data 6A1 indicates that it is necessary to perform maintenance for “clearing a paper jam in the stapler” when a “stapler paper jam” error occurs.

  The reproduction data storage unit 102 stores guidance data 6B for each guidance in advance. That is, guidance data 6B corresponding to each state change data 6A is stored. Hereinafter, the guidance data 6B corresponding to the state change data 6A1, the state change data 6A2,... May be described separately from “guidance data 6B1”, “guidance data 6B2”,.

  The guidance data 6B is moving image and audio data explaining the maintenance flow, and is composed of step data for each step. The guidance is composed of chapters (chapter) for each maintenance step.

  For example, the guidance data 6B corresponding to the state change data 6A1, that is, guidance data 6B1, includes five step data 6B11 to 6B15. The step data 6B11 to 6B15 are data for reproducing moving images and sounds of the first to fifth chapters, respectively.

  According to the step data 6B11, a moving image is reproduced as shown in FIG. That is, a moving image transitions from a state where the front door 45 is closed (image 7A1) to a state where the front door 45 is opened about half (image 7A2) and a state where the front door 45 is fully opened (image 7A3). Played.

  The images 7A1 to 7A3 are one frame (frame) of the moving image. The same applies to images 7B1 to 7B3, 7C1 to 7C3, 7D1 to 7D3, 7E1 to 7E3, 7F1 to 7F3, 7G1 to 7G3, 7H1 to 7H3, 7J1 to 7J3, 7K1 to 7K3, 7L1 to 7L3, and 7M1 to 7M3 described later. It is.

  Further, according to the step data 6B11, sound corresponding to the moving image is reproduced. The same applies to step data to be described later.

  According to the step data 6B12, a moving image is reproduced as shown in FIG. That is, the state in which the front door 45 is completely opened, the first printed material conveyance path 431 is hidden by the guide, and the first lever 441 is lowered from the state where the first lever 441 is raised (image 7B1) to the middle. (Image 7B2), and the first lever 441 is completely lowered, and a moving image transitioning to a state in which the first printed material conveyance path 431 is visible (image 7B3) is reproduced.

  According to the step data 6B13, a moving image is reproduced as shown in FIG. That is, a transition is made from the state in which the paper remains in the first printed material conveyance path 431 (image 7C1) to the state in which the paper is pulled out about half (image 7C2) and the state in which the paper is removed (image 7C3). A moving image is played back.

  According to the step data 6B14, a moving image is reproduced as shown in FIG. That is, from the state where the first printed material conveyance path 431 is seen and the first lever 441 is completely lowered (image 7D1), the state where the first lever 441 is raised to the middle (image 7D2), and the first A moving image in which the lever 441 is completely raised and the first printed material conveyance path 431 is hidden by the guide (image 7D3) is reproduced.

  According to the step data 6B15, a moving image is reproduced as shown in FIG. That is, the front door 45 is completely opened (image 7E1), the front door 45 is closed by about two thirds (image 7E2), and the front door 45 is completely closed (image 7E3). A moving image is reproduced.

  Further, the guidance data 6B corresponding to the state change data 6A2, that is, the guidance data 6B2, includes four step data 6B21 to 6B24.

  According to the step data 6B21, a moving image is reproduced as shown in FIG. That is, a moving image transitions from a state in which the front door 26 is closed (image 7F1) to a state in which the front door 26 is opened about half (image 7F2) and a state in which the front door 26 is completely opened (image 7F3). Played.

  According to the step data 6B22, a moving image is reproduced as shown in FIG. That is, from a state where the photoconductive drum 31a is completely inserted into the print unit 10i (image 7G1), a state where the photoconductive drum 31a is removed about half (image 7G2), and a state where the photoconductive drum 31a is completely removed (image 7G2). A moving image transitioning to the image 7G3) is reproduced.

  According to the step data 6B23, a moving image is reproduced as shown in FIG. That is, from the state where the photoconductor drum 31a is not inserted into the print unit 10i (image 7H1), the state where the new photoconductor drum 31a is inserted about half (image 7H2), and the new photoconductor drum 31a is completely inserted. The moving image transitioning to the state (image 7H3) is reproduced.

  According to the step data 6B24, a moving image is reproduced as shown in FIG. That is, a moving image that transitions from a state in which the front door 26 is completely open (image 7J1) to a state in which the front door 26 is approximately half closed (image 7J2) and a state in which the front door 26 is completely closed (image 7J3). The image is reproduced.

  The guidance data 6B corresponding to the state change data 6A3, that is, the guidance data 6B3 includes three step data 6B31 to 6B33.

  According to the step data 6B31, a moving image is reproduced as shown in FIG. That is, from the state in which the paper feed cassette 22a is stored (image 7K1), the state in which the location of the paper feed cassette 22a is emphasized by coloring or the like (image 7K2), and the state in which the paper feed cassette 22a is pulled out about half (image) 7K3), and a moving image is reproduced that transitions to a state in which the paper feed cassette 22a is completely pulled out (image 7K4).

  According to the step data 6B32, a moving image is reproduced as shown in FIG. That is, a moving image is reproduced that transitions from the state in which the paper feed cassette 22a is completely pulled out (image 7L1) to the state in which paper is being supplied (image 7L2) and the state in which paper is supplied (image 7L3). The

  According to the step data 6B33, a moving image is reproduced as shown in FIG. In other words, from the state in which the paper feed cassette 22a is completely pulled out (image 7M1), the state in which the paper feed cassette 22a is about half stored (image 7M2), and the paper feed cassette 22a is completely stored. The moving image transitioning to the state (image 7M3) is reproduced.

  In addition, the step data of each step indicates the start (head) time (location, point) of the chapter of the step in the guidance. For example, the lengths of the five chapters constituting the guidance reproduced by the guidance data 6B1 are “1 minute 30 seconds”, “45 seconds”, “1 minute 5 seconds”, “25 seconds”, and “35 seconds”. In the case of the step data 6B11 to 6B15, “0 minute 0 second”, “1 minute 30 second”, “2 minute 15 second”, “3 minute 20” second, and “ “3 min 45 sec” is shown.

  As shown in FIG. 18A, the state data storage unit 103 stores state data 6C for each state change data 6A. Hereinafter, the state change data 6A1, 6A2,... May be described separately from “state data 6C1,” “state data 6C2,”.

  The status data 6C includes a completion flag 6D for each maintenance step. The completion flag 6D indicates whether or not the step is completed. If the completion flag 6D is “1”, it means that the step is completed. “0” means that it has not been completed yet. Note that the initial value of any completion flag 6D is “0”.

  For example, the status data 6C1 includes completion flags 6D11 to 6D15 as completion flags 6D of five steps for clearing a paper jam of the stapler.

  The state change detection unit 106 updates the completion flag 6D according to the detection result of each sensor. It is determined in the state change data 6A which update flag 6D is updated depending on what change is detected by which sensor.

  For example, when the front door sensor 401 detects that the front door 45 changes from a closed state to an open state, the completion flag 6D11 is updated to “1” as shown in FIG. Alternatively, when the first lever sensor 402 detects that the first lever 441 has changed from the raised state to the lowered state, the completion flag 6D12 is updated to “1” as shown in FIG.

  In this way, the state change detection unit 106 detects a completed step and updates the corresponding completion flag 6D.

  When a predetermined command is input, the guidance screen display unit 107 displays a guidance screen 80 as shown in FIG. 19 on the touch panel display 10e.

  The guidance screen 80 includes a moving image window 81, a progress bar 82, a cursor 83, a chapter button 84, a playback button 85, an end button 86, and the like.

  In the moving image window 81, a moving image or the like of guidance to be reproduced (hereinafter referred to as “target guidance”) is displayed. The target guidance is specified by the user. Alternatively, the guidance screen display unit 107 may select a maintenance guidance for eliminating the generated error as the target guidance based on the state change data 6A (see FIG. 5). For example, when a paper jam of the stapler 41 occurs as an error, a maintenance guidance “resolving a paper jam of the stapler” may be selected as the target guidance.

  The progress bar 82 indicates the progress of reproduction of the target guidance. The horizontal length L of the progress bar 82 is the length of time (hereinafter referred to as “reproduction time T0”) required to reproduce the target guidance from the beginning to the end at a normal speed (single speed). It corresponds. The left end of the progress bar 82 corresponds to the beginning of the target guidance, and the right end corresponds to the end.

  The cursor 83 is arranged on the progress bar 82 and moves according to the current playback time of the target guidance (hereinafter referred to as “current time Pg”). Therefore, the cursor 83 also indicates the progress of reproduction of the target guidance. For example, when the playback time T0 is “3 minutes and 30 seconds” and the current time Pg is “1 minute and 10 seconds”, the cursor 83 is moved to the right by L / 3 from the left end of the progress bar 82. Be placed.

  One chapter button 84 is arranged on the progress bar 82 at a position corresponding to the start time of the chapter, one for each chapter. It can be said that the chapter buttons 84 other than the first point indicate boundaries between adjacent chapters.

  The progress bar 82 is displayed in a different form on the left and right of the cursor 83. For example, the left side is displayed in red and the right side is displayed in white. That is, the progress of reproduction of the target guidance is indicated by the difference between the left and right forms. On the other hand, the cursor 83 indicates the progress of reproduction of the target guidance according to the position on the progress bar 82 as described above. Note that the default position of the cursor 83 is the left end of the progress bar 82.

  The user can move the cursor 83 to an arbitrary position on the progress bar 82 by dragging the cursor 83. Alternatively, by tapping an arbitrary position on the progress bar 82, the cursor 83 can be moved to the tapped position. Alternatively, by tapping the chapter button 84, the cursor 83 can be moved to the same position as the chapter button 84. By operating in this way, the user can jump the target guidance to an arbitrary time and reproduce it.

  The play button 85 is a button for the user to instruct to start playing the target guidance.

  The end button 86 is a button for the user to instruct the end of the reproduction of the target guidance.

  The first jump destination time determination unit 121 determines which time of the target guidance to jump to when the progress bar 82, the cursor 83, or the chapter button 84 is operated. Hereinafter, the jump destination time is referred to as “jump destination time Ps”.

  Incidentally, the image forming apparatus 1 has a normal mode and a beginner mode as playback modes. These two modes differ in the way of jumping in the target guidance when an operation is performed on the progress bar 82, the cursor 83, or the chapter button 84. Note that the user can arbitrarily set the playback mode.

  In the normal mode, the first jump destination time determination unit 121 moves the cursor 83 as dragged or tapped by the user as usual. That is, it is moved to a position designated by the progress bar 82, the cursor 83, or the chapter button 84. Hereinafter, the designated position is referred to as “designated position”. Then, the jump destination time Ps is determined as the time corresponding to the designated position.

  For example, when the playback time T0 is “3 minutes 30 seconds” and the position advanced to the right by L / 6 from the left end of the progress bar 82 is the designated position, the first jump destination time determination unit 121 The previous time Ps is determined to be “0 minute 35 seconds”. Alternatively, it may be determined at a time that is returned by a predetermined time before the time corresponding to the designated position. For example, in this case, if the predetermined time is “3 seconds”, it is determined to be “0 minute 32 seconds”.

  The first jump destination time determination unit 121 may determine the jump destination time Ps as the start (start) time of the chapter including the time corresponding to the designated position. For example, when the time corresponding to the designated position is included in the second chapter, it may be determined as the first time of the second chapter.

  On the other hand, in the beginner mode, the first jump destination time determination unit 121 determines the jump destination time Ps according to the procedure shown in FIG.

  Further, a line-of-sight mode and an audio jump mode are prepared in the image forming apparatus 1 as modes for jumping (changing) the playback position. The “line-of-sight mode” is a mode for jumping the playback position according to the user's line of sight. The “voice mode” is a mode in which the playback position is jumped by the user's voice. Both the line-of-sight mode and the audio mode can be switched on and off.

  The first jump destination time determination unit 121 reads the state data 6C of the target guidance from the state data storage unit 103 (# 701 in FIG. 20) and specifies the time step corresponding to the designated position (# 702). This time can be specified based on the start time indicated in each step data of the guidance data 6B of the target guidance.

  The first jump destination time determination unit 121 checks whether or not the identified step matches the step that the user should perform now (hereinafter referred to as “attention step”) (# 703). The attention step can be determined by the state data 6C of the target guidance. That is, the completion flag 6D indicating “0” is searched from the read state data 6C. Then, it is determined that the step related to the completion flag 6D closest to the head among the completion flags 6D indicating "0" is the attention step.

  If the identified step is the step of interest (Yes in # 704), the first jump destination time determination unit 121 sets the jump destination time Ps to the time corresponding to the designated position, as in the normal mode. Determine (# 705). Further, the cursor 83 is moved to the designated position. Note that the jump destination time Ps may be determined as the start time of the step to which the time corresponding to the designated position belongs.

  On the other hand, when the identified step is not the attention step (No in # 704), the first jump destination time determination unit 121 determines the jump destination time Ps as the time of the start (first frame) of the attention step ( # 706). That is, the first jump destination time determination unit 121 determines the jump destination time Ps as the start time of the first step among steps that have not been completed, regardless of the time corresponding to the designated position.

  For example, when the target guidance is related to clearing a paper jam in the stapler and the values of the completion flag 6D of the maintenance status data 6C are as shown in FIG. 18B, the first jump destination time is determined. The unit 121 determines the jump destination time Ps as the start time of the third step (that is, “1 minute 30 seconds”).

  The moving image reproduction unit 124 displays the moving image of the target guidance in the moving image window 81 of the guidance screen 80 based on the guidance data 6B of the target guidance. That is, the moving image of the target guidance is reproduced.

  Specifically, the moving image reproduction unit 124 reproduces the moving image as follows according to the operation by the user or the result of the processing by the first jump destination time determination unit 121.

  When the user taps the playback button 85, the moving image playback unit 124 reads the guidance data 6B of the target guidance from the playback data storage unit 102, and starts playback of the target guidance from the time corresponding to the current position of the cursor 83. If the user has not yet operated the progress bar 82, the cursor 83, or the chapter button 84, the default position of the cursor 83 is the left end of the progress bar 82, so the target is from the beginning of the first step, that is, “0 minute 0 second”. Start playing guidance.

  When the user operates the progress bar 82, the cursor 83, or the chapter button 84 during reproduction, the first jump destination time determination unit 121 determines the jump destination time Ps as described above. Then, the moving image reproduction unit 124 jumps to the jump destination time Ps and continues to reproduce the moving image.

  For example, when the jump destination time Ps is determined to be “3 minutes and 25 seconds” while the moving image at the time of “3 minutes and 5 seconds” is being played back, the moving image playback unit 124 displays “3 minutes and 25 seconds”. Skip to “” and play the video. Alternatively, when the jump destination time Ps is determined to be “2 minutes 15 seconds”, the process returns to “2 minutes 15 seconds” to reproduce the moving image.

  The jump destination time Ps is also determined by a second jump destination time determination unit 122 or a third jump destination time determination unit 123 described later. Then, each time the jump destination time Ps is determined by the second jump destination time determination unit 122 or the third jump destination time determination unit 123, the moving image reproduction unit 124 jumps to the jump destination time Ps to move the moving image. Play.

  Based on the guidance data 6B of the target guidance, the audio reproducing unit 125 controls the audio unit 10k so that audio is output in accordance with the moving image display by the moving image reproducing unit 124.

  The second jump destination time determination unit 122 determines the jump destination time Ps based on the line of sight detected by the line-of-sight measuring instrument 10n. Hereinafter, this mechanism will be described.

  Incidentally, the first time table storage unit 104 stores a first time table 6T for each guidance in advance. For example, a first time table 6T1 as shown in FIG. 21 is stored as a first time table 6T of guidance related to the state change data 6A1 (guidance for eliminating paper jams in the stapler).

  A plurality of jump destination data 6U is stored in the first time table 6T. The jump destination data 6U indicates a time zone 6Ua, a line-of-sight coordinate 6Ub, a target of interest 6Uc, and a jump destination time 6Ud. The jump destination data 6U is used as follows by the second jump destination time determination unit 122 to determine the jump destination time Ps.

  The line-of-sight measuring instrument 10n continues to detect the direction of the user's line of sight while the target guidance is being reproduced, and continues to specify the position of the guidance screen 80 where the user is looking. Hereinafter, this position is referred to as “attention position F0”.

  The second jump destination time determination unit 122 is based on the attention position, the current time Pg, and the first time table 6T of the target guidance while the guidance screen 80 is displayed when the line-of-sight mode is on. The jump destination time Ps is determined by the procedure shown in FIG.

The second jump destination time determination unit 122 reads the first time table 6T of the target guidance from the first time table storage unit 104 (# 711 in FIG. 22). The first time table 6T is searched for jump destination data 6U having both the following requirement_1 and requirement_2 (# 712).
(Requirement_1) The current time Pg is included in the time zone 6Ua.
(Requirement_2) The line-of-sight coordinate 6Ub is within a predetermined distance D1 (for example, 1 centimeter) from the target position F0.

  If the jump destination data 6U is found as a result of the search (Yes in # 713), the second jump destination time determination unit 122 sets the line-of-sight coordinate 6Ub indicated by the jump destination data 6U to a predetermined distance D1 from the target position F0. If a certain state continues for a predetermined time Ts (for example, 2 seconds) or more (Yes in # 714), the jump destination time Ps is determined as the jump destination time 6Ud indicated in the jump destination data 6U (# 715). That is, if the user is staring at the line-of-sight coordinates 6Ub or the vicinity thereof, the jump destination time Ps is determined as the jump destination time 6Ud.

  For example, guidance for clearing a paper jam in the stapler is reproduced as the target guidance, the current time Pg is “1 minute 20 seconds”, and only the line-of-sight coordinate 6Ub indicated by the jump destination data 6U1g is from the target position F0. If it is within the predetermined distance D1, when the user stares at the target position F0 for a predetermined time Ts or longer, the jump destination time 6Ud indicated by the jump destination data 6U1g, that is, “1 minute 30 seconds” is determined as the jump destination time Ps. Is done.

  Then, the moving image reproduction unit 124 and the audio reproduction unit 125 reproduce the moving image and the audio from the jump destination time Ps.

  When there are a plurality of jump destination data 6U satisfying both requirement_1 and requirement_2, the second jump destination time determination unit 122 has the line-of-sight coordinates 6Ub closer to the target position F0 for the jump destination time Ps. The jump destination time 6Ud indicated in the jump destination data 6U may be determined.

  The third jump destination time determination unit 123 determines the jump destination time Ps based on the voice obtained by the voice unit 10k. Hereinafter, this mechanism will be described.

  Incidentally, the second time table storage unit 105 stores in advance a second time table 6S for each guidance. For example, a second time table 6S1 as shown in FIG. 23 is stored as the second time table 6S of the guidance (guidance for eliminating jammed stapler) related to the state change data 6A1.

  The second time table 6S stores a plurality of jump destination data 6R. The jump destination data 6R indicates a time zone 6Ra, a keyword 6Rb, and a jump destination time 6Rc. The jump destination data 6R is used by the third jump destination time determination unit 123 as follows to determine the jump destination time Ps.

  The voice unit 10k collects the voice uttered by the user while the guidance screen 80 is displayed.

  When the voice mode is on and the voice unit 10k collects voice when the voice mode is on, the third jump destination time determination unit 123 recognizes a phrase represented by the voice using a known voice recognition technique. Hereinafter, this phrase is referred to as “input phrase”.

  Then, the third jump destination time determination unit 123 determines the jump destination time Ps according to the procedure shown in FIG. 24 based on the input word / phrase, the current time Pg, and the second time table 6S of the target guidance.

The third jump destination time determination unit 123 reads the second time table 6S of the target guidance from the second time table storage unit 105 (# 721 in FIG. 24). The second time table 6S is searched for jump destination data 6R having both the following requirement_3 and requirement_4 (# 722).
(Requirement_3) The current time Pg is included in the time zone 6Ra.
(Requirement_4) The keyword 6Rb matches the input phrase.

  If the jump destination data 6R is found as a result of the search (Yes in # 723), the third jump destination time determination unit 123 determines the jump destination time Ps to the jump destination time 6Rc indicated by the jump destination data 6R. (# 724).

  For example, when the guidance for clearing the paper jam of the stapler is reproduced as the target guidance, the current time Pg is “2 minutes 40 seconds”, and the input word is “next”, the jump destination data 6R1c is stored. The jump destination time 6Rc shown, that is, “3 minutes 20 seconds” is determined as the jump destination time Ps.

  Then, the moving image reproduction unit 124 and the audio reproduction unit 125 reproduce the moving image and the audio from the jump destination time Ps.

  FIG. 25 is a diagram showing an example of the overall processing flow for displaying guidance in the image forming apparatus 1.

  Next, a flow of processing in which the image forming apparatus 1 displays guidance will be described with reference to a flowchart.

  The image forming apparatus 1 executes processing according to the procedure shown in FIG. 25 based on the guidance reproduction program 10P.

  The image forming apparatus 1 displays the guidance screen 80 (see FIG. 19) (# 731). When the play button 85 is tapped (Yes in # 732), the moving image and sound of the target guidance starts to be played from the time corresponding to the current position of the cursor 83 (# 733).

  Alternatively, when a change in state is detected by any one of the sensors (Yes in # 734), the image forming apparatus 1 determines any completion flag 6D in the state data 6C of the target guidance according to the detected change (see FIG. 18). ) Is updated to “1” (# 735).

  Alternatively, when an operation is performed on the progress bar 82, the cursor 83, or the chapter button 84 (Yes in # 736), the image forming apparatus 1 uses the method shown in FIG. 20 when the playback mode is the beginner mode. To determine the jump destination time Ps. In the normal mode, the cursor 83 is moved as operated by the user (that is, to the designated position), and the jump destination time Ps is set to the time of the destination position (designated position). Determine (# 737). In the beginner mode, the cursor 83 is moved to a position corresponding to the jump destination time Ps.

  In the normal mode, the cursor 83 may be moved to the beginning of the chapter including the time corresponding to the designated position, and the jump destination time Ps may be determined as the beginning time of the chapter.

  Then, the image forming apparatus 1 jumps to the jump destination time Ps (# 738). That is, the current time Pg is adjusted to the jump destination time Ps. If the target guidance is being reproduced, the reproduction is continued by skipping or returning to the jump destination time Ps.

  Alternatively, when the line-of-sight mode is on (Yes in # 739), the image forming apparatus 1 always detects the direction of the user's line of sight, identifies the attention position F0, and determines the jump destination time Ps. (# 740). The procedure of this process is as described above with reference to FIG. When the jump destination time Ps is determined (Yes in # 741), the jump is made to the jump destination time Ps (# 742).

  At this time, the image forming apparatus 1 moves the cursor 83 to a position corresponding to the jump destination time Ps, and adjusts the current time Pg to the jump destination time Ps. If the target guidance is being reproduced, the reproduction is continued by skipping or returning to the jump destination time Ps. The same applies to step # 747 described next.

  Alternatively, when the sound mode is on (Yes in # 743), the image forming apparatus 1 determines the jump destination time Ps based on the sound (input sound) when the sound is input (Yes in # 744). (# 745). The procedure of this processing is as described above with reference to FIG. When the jump destination time Ps is determined (Yes in # 746), the jump is made to the jump destination time Ps (# 747).

  The image forming apparatus 1 performs the process of step # 733, the process of step # 735, the process of steps # 737 to # 738, and the processes of steps # 740 to # 742 until a stop command is input or the moving image is reproduced to the end. The process and the processes of steps # 745 to # 747 are executed as appropriate.

  According to the present embodiment, the user can specify the reproduction time of the guidance more easily than in the past.

  FIG. 26 is a diagram illustrating an example of the jump destination data 6P. FIG. 27 is a flowchart illustrating a modified example of the flow of the second time determination process. FIG. 28 is a diagram illustrating an example of the jump destination data 6Q. FIG. 29 is a flowchart illustrating a modification of the flow of the third time determination process.

  In the present embodiment, the image forming apparatus 1 determines the jump destination time regardless of the state of the image forming apparatus 1 when the reproduction mode is the normal mode, when the line-of-sight mode is on, and when the audio mode is on. Ps was determined.

  However, the jump destination time Ps may be determined as follows, for example, according to the state of the image forming apparatus 1.

  As shown in FIG. 26, the jump destination data 6P is stored in the first time table 6T instead of the jump destination data 6U (see FIG. 21). The jump destination data 6P indicates a time zone 6Pa, a line-of-sight coordinate 6Pb, a target of interest 6Pc, a jump destination time 6Pd, and a completion-required step 6Pe. The time zone 6Pa, the line-of-sight coordinate 6Pb, the attention target 6Pc, and the jump destination time 6Pd are the same information as the time zone 6Ua, the line-of-sight coordinate 6Ub, the attention target 6Uc, and the jump destination time 6Ud, respectively.

  Completion required step 6Pe is the number of the step that must be completed before jumping to jump destination time 6Pd.

  For example, the first time table 6T1 stores jump destination data 6P1e as one of the jump destination data 6P. In the jump destination data 6P1e, “3 minutes 20 seconds” is indicated as the jump destination time 6Pd, and “2” is indicated as the number of the completion-required step 6Pe. This allows jumping to a time of 3 minutes 20 seconds if the second step of maintenance for clearing a staple jam is completed, and prohibiting jumping if it is not completed Means.

  Then, according to the jump destination data 6P1e, when the fourth chapter button 84 (see FIG. 19) from the left is tapped, the second jump destination time determination unit 122 performs processing in the procedure shown in FIG.

  The second step is a step of lowering the lever. If you try to remove a jammed paper without completing this step, the paper may be torn and it may be difficult to remove the paper, or the roller may be damaged. In other words, further problems may occur. Therefore, the number of the second step is indicated as the completion-required step 6Pe. The first, third, fourth, and fifth steps are not shown in the completion-required step 6Pe because even if they are not completed, there is almost no further problem.

  If the step of unlocking the member and the step of pulling out the member to confirm the contents are omitted, problems are likely to occur. On the other hand, even if the step of opening or closing the door and the step of replenishing consumables are omitted, problems are unlikely to occur.

  The second jump destination time determination unit 122 (see FIG. 4) executes the same processing as steps # 711 to # 712 in FIG. 22 (# 751, # 752). However, the jump destination data 6P is searched instead of the jump destination data 6U.

  If the jump destination data 6P is found (Yes in # 753), the second jump destination time determination unit 122, if the user is staring at the line-of-sight coordinate 6Pb indicated in the jump destination data 6P (Yes in # 754). It is checked whether the completion-required step 6Pe shown in the jump destination data 6P is completed (# 755).

  In this example, since the jump destination data 6P1e is found, the second jump destination time determination unit 122 checks whether or not the completion-required step 6Pe indicated by the jump destination data 6P1e has been completed. Since “2” is indicated as the completion-required step 6Pe, the second jump destination time determination unit 122 checks whether or not the second step of the maintenance related to the guidance being reproduced has been completed. That is, it is checked whether or not the completion flag 6D (see FIG. 18) of this step is “1”.

  If it is completed, that is, if it is “1” (Yes in # 756), the second jump destination time determination unit 122 sets the jump destination time Ps to the jump destination time 6Pd indicated by the jump destination data 6P1e, that is, “3 minutes 20 seconds” is determined (# 757).

  Then, the moving image reproduction unit 124 and the audio reproduction unit 125 reproduce the moving image and audio from the jump destination time Ps.

  Further, as shown in FIG. 28, jump destination data 6Q is stored in the second time table 6S instead of the jump destination data 6R (see FIG. 23). The time zone 6Qa, the keyword 6Qb, and the jump destination time 6Qc are the same information as the time zone 6Ra, the keyword 6Rb, and the jump destination time 6Rc, respectively. Completion essential step 6Qd is the same information as completion essential step 6Pe (refer FIG. 26).

  When a voice is input, the third jump destination time determination unit 123 executes processing according to the procedure shown in FIG. The same processing as steps # 721 to # 722 in FIG. 23 is executed (# 761, # 762). However, the jump destination data 6Q is searched instead of the jump destination data 6R.

  When the jump destination data 6Q is found (Yes in # 763), the third jump destination time determination unit 123 checks whether or not the completion required step 6Qd indicated in the jump destination data 6Q is completed (# 764). ). That is, it is checked whether or not the completion flag 6D (see FIG. 18) of the completion essential step 6Qd is “1”.

  If completed, that is, if it is “1” (Yes in # 765), the third jump destination time determination unit 123 sets the jump destination time Ps as the jump destination time 6Qc indicated in the jump destination data 6Q. (# 766).

  Then, the moving image reproduction unit 124 and the audio reproduction unit 125 reproduce the moving image and audio from the jump destination time Ps.

  When the current time Pg is ahead of the jump destination time 6Pd, the second jump destination time determination unit 122 may determine the jump destination time Ps regardless of the completion-required step 6Pe. Similarly, when the current time Pg is ahead of the jump destination time 6Qc, the third jump destination time determination unit 123 may determine the jump destination time Ps regardless of the completion-required step 6Qd. In other words, returning to a time before the currently reproduced time may be permitted regardless of the completion-required step 6Pe.

  Alternatively, the second jump destination time determination unit 122 or the third jump destination time determination unit 123 follows the completion mandatory step 6Pe or 6Qd when the mode in which priority is given to completing the step to be performed more reliably is on, If it is off, the completion-required step 6Pe or 6Qd may not be followed. That is, when it is off, the jump destination time Ps may be determined as usual.

  In the present embodiment, the image forming apparatus 1 reproduces the guidance, but a terminal device such as a smartphone or a tablet computer that can communicate with the image forming apparatus 1 may reproduce the guidance.

  In this case, the terminal device is stored in the state change data storage unit 101, the reproduction data storage unit 102, the state data storage unit 103, the first time table storage unit 104, or the second time table storage unit 105. Data may be downloaded from the image forming apparatus 1. The result of detection by the sensor may also be received from the image forming apparatus 1. The terminal device includes a state change detection unit 106, a guidance screen display unit 107, a first jump destination time determination unit 121, a second jump destination time determination unit 122, a third jump destination time determination unit 123, and a moving image. A playback unit 124 and an audio playback unit 125 may be provided. Moreover, what is necessary is just to use the touch panel display and audio | voice unit with which a terminal device is provided instead of the touch panel display 10e and the audio | voice unit 10k.

  In the present embodiment, a stationary gaze measuring instrument is used as the gaze measuring instrument 10n, but a glasses-type wearable computer may be used. The wearable computer captures an image of the user's field of view and detects the user's line of sight to identify the position on the guidance screen 80 where the user is viewing. Then, the second jump destination time determination unit 122 determines the jump destination time Ps using the specified position as the input position.

  In the present embodiment, the third jump destination time determination unit 123 uses, as requirement_4, that the keyword 6Rb matches the input word / phrase, but may use that the keyword 6Rb is included in the input word / phrase as the requirement_4. . Alternatively, it may be used as requirement_4 that the input phrase is included in the keyword 6Rb.

  In addition, the configuration of the entire image forming apparatus 1 or each unit, the contents of processing, the order of processing, the configuration of data, the configuration of screens, and the like can be appropriately changed in accordance with the spirit of the present invention.

1 Image forming device (guidance playback device)
106 State change detection unit (detection means)
107 Guidance screen display section (display means)
121 First jump destination time determination unit (reproduction means)
122 Second jump destination time determination unit (reproduction means)
123 Third jump destination time determination unit (reproduction means)
124 Moving picture playback unit (playback means)
125 Sound playback unit (playback means)
21 Image forming unit (printing means)
22 Feeder (tray)
23 Paper feeding cabinet (tray)
431 First print transport path (transport path)
80 Guidance screen (screen)
82 Progress bar (schematic image)
84 Chapter buttons (border image)
Ps Jump destination time (second time)

Claims (15)

A guidance playback device for playing back a guidance of work consisting of a plurality of processes,
Display means for displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
The guidance is reproduced from the first time according to the operation when the operation is performed on the graphical image, and the second corresponding to the predetermined position when the user stares at the predetermined position on the screen. Reproduction means for reproducing from the time,
A guidance reproducing apparatus comprising: The screen further includes a boundary image indicating a boundary in the schematic image for each of two adjacent steps of the plurality of steps.
The reproduction means reproduces from the third time according to the operation when the operation is performed on the boundary image, and when the user stares at the boundary image as the predetermined position, Reproducing the time at the beginning of the later process of the two processes corresponding to the boundary image as the second time,
The guidance reproduction device according to claim 1. The reproduction means reproduces the guidance from the second time when the user's line of sight stays in the boundary image or a predetermined range around the boundary image for a predetermined time or more.
The guidance reproducing apparatus according to claim 2. The guidance explains the way of the work by moving images,
When the user gazes at a specific part of a specific time zone of the moving image, the playback means uses the specific time zone and the time corresponding to the specific part as the second time as the guidance. Play in a predetermined area of the screen,
The guidance reproducing device according to any one of claims 1 to 3. A guidance playback device for playing back a guidance of work consisting of a plurality of processes,
Display means for displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
The guidance is played from the first time according to the operation when the graphical image is operated, and is played from the second time corresponding to the predetermined phrase when the user utters the predetermined phrase. Playback means to
A guidance reproducing apparatus comprising: Detecting means for detecting completion of each of the plurality of steps;
Have
The playback means may determine that the specific process is completed if a part of the specific process in the guidance is before the second time. The guidance is reproduced from the second time only when already detected by the detection means.
The guidance reproduction device according to any one of claims 1 to 5. A guidance playback device for playing back a guidance of work consisting of a plurality of processes,
Display means for displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
Replaying means for replaying the guidance from the beginning of a step including a time corresponding to the designated position of the plurality of steps when any position in the schematic image is designated;
A guidance reproducing apparatus comprising: Printing means for performing printing;
A tray for storing paper,
A transport path for transporting printed matter;
A door for hiding the transport path;
Have
The guidance includes a first guidance for explaining a method for clearing a paper jam error in the conveyance path, a second guidance for explaining a method for exchanging consumables used for the printing, or the paper in the tray. Third guidance explaining how to replenish
The guidance reproducing device according to any one of claims 1 to 7. The guidance is the first guidance,
The plurality of steps include a first step of opening the door, a second step of removing the printed matter from the conveyance path, and a third step of opening the door.
The guidance reproducing apparatus according to claim 8. A guidance playback method for playing back a work guidance consisting of a plurality of steps,
Displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
The guidance is reproduced from the first time according to the operation when the operation is performed on the graphical image, and the second corresponding to the predetermined position when the user stares at the predetermined position on the screen. Play from time,
A guidance reproduction method characterized by the above. A guidance playback method for playing back a work guidance consisting of a plurality of steps,
Displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
The guidance is played from the first time according to the operation when the graphical image is operated, and is played from the second time corresponding to the predetermined phrase when the user utters the predetermined phrase. To
A guidance reproduction method characterized by the above. A guidance playback method for playing back a work guidance consisting of a plurality of steps,
Displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
When any position in the schematic image is designated, the guidance is reproduced from the head of the process including the time corresponding to the designated position among the plurality of processes.
A guidance reproduction method characterized by the above. A computer program for use in a computer that reproduces work guidance consisting of a plurality of processes,
In the computer,
Displaying a screen on which at least a schematic image schematically representing the reproduction time of the guidance is arranged, and executing a display process;
The guidance is reproduced from the first time according to the operation when the operation is performed on the graphical image, and the second corresponding to the predetermined position when the user stares at the predetermined position on the screen. Play from the time, execute the playback process,
A computer program characterized by the above. A computer program for use in a computer that reproduces work guidance consisting of a plurality of processes,
In the computer,
Executing a process of displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
The guidance is played from the first time according to the operation when the graphical image is operated, and is played from the second time corresponding to the predetermined phrase when the user utters the predetermined phrase. To execute the process to
A computer program characterized by the above. A computer program for use in a computer that reproduces work guidance consisting of a plurality of processes,
In the computer,
Executing a process of displaying a screen on which at least a graphical image schematically representing the reproduction time of the guidance is arranged;
When any position in the schematic image is designated, the guidance is reproduced from the beginning of the process including the time corresponding to the designated position among the plurality of processes.
A computer program characterized by the above.

Images