JP6740828B2 - Guidance reproducing device, guidance reproducing method, and computer program - Google Patents

Description

The present invention relates to a technique of outputting guidance for a user to browse when performing maintenance of an image forming apparatus.

2. Description of the Related Art In recent years, image forming apparatuses in which various functions such as copy, network print, fax, scan, and file server are integrated have become widespread. Such an image forming apparatus is called a "multifunction peripheral" or "MFP (Multi Function Peripherals)". Since various functions are integrated, the structure is complicated, and the user needs to perform complicated work when dealing with an error that has occurred or when performing maintenance. The following techniques have been proposed for the purpose of presenting guidance of complicated work to the user in an easy-to-understand manner.

The image forming apparatus described in Patent Document 1 acquires the sensor information from the guide information display means for displaying the operation guide information stored in the operation guide information storage means and the sensor arranged at each place, and this apparatus Device state information creating means for creating device state information for specifying the device state information, a state screen identification table in which the device state information and the operation guidance information displayed in each device state are associated with each other, and the device state information. The device status information created by the creating means is compared with the device status information registered in the status screen identification table, and screen information deciding means for deciding the operation guidance information to be displayed on the guidance information displaying means is provided. The information determination means switches the operation guidance information displayed on the guidance information display means in real time when the equipment status information creation means updates the equipment status information.

The image processing device described in Patent Document 2 is capable of reproducing a moving image, includes a moving unit that moves the reproducing position of the moving image to an arbitrary position according to a user's operation, and the reproducing position after the movement is It is determined whether it is the rewind position from the reproduction position before the movement. When it is determined that the playback position after the move is the position rewound from the playback position before the move, the playback position after the move is saved as the start position of the loop playback section, and the playback position before the move is played back in a loop. Provided is an operation means for storing an end position of a section and giving an instruction for controlling loop reproduction of a section from the start position to the end position.

JP, 2014-203001, A JP, 2013-135404, A

By the way, as a method of presenting a guidance including a plurality of chapters to a user, there is a method of reproducing all the chapters first and then reproducing the chapters one by one according to the progress of the user's work. This method is effective if the user does not understand the work, but is not so effective if the user understands the work to some extent. This is because the user often browses the guidance for a work that he or she understands to some extent, and the work efficiency decreases.

In view of such a problem, it is an object of the present invention to present guidance so that the efficiency of the work does not decrease as compared with the conventional case when the user understands the work to some extent.

A guidance reproducing device according to an aspect of the present invention is a guidance reproducing device for reproducing guidance of each of a plurality of steps constituting a work, and a continuous reproducing means for continuously reproducing the guidance in a predetermined order, While the guidance is being played back by the continuous playback means, a completed processing step of the plurality of steps is detected, and instead of the detection means, the continuous playback means playing back the guidance. Among the steps, the unfinished guidance, which is the guidance of the unfinished unfinished step to be performed immediately after the detected completed step, is played back. Before reproducing the guidance, the guidance of the completion step reproduced by the continuous reproduction means is reproduced in a time shorter than the time when the continuous reproduction means reproduces the guidance. An example of the “guidance” is the “chapter” in this embodiment.
A guidance reproducing apparatus according to another aspect of the present invention is a guidance reproducing apparatus for reproducing guidance of each of a plurality of steps constituting a work, and continuous reproduction means for continuously reproducing the guidance in a predetermined order. While the guidance is being played back by the continuous playback means, a completed processing step of the plurality of steps is detected, and instead of the detection means and the continuous playback means playing back the guidance, Among a plurality of steps, the unfinished guidance that is the guidance of the unfinished unfinished step to be performed immediately after the detected completed step is played back, and a single-shot playback means is provided , and the continuous playback means further comprises When a predetermined operation is performed by the user while the one-shot reproducing means is reproducing the incomplete guidance, the one-shot reproducing means reproduces the guidance instead of reproducing the incomplete guidance.

Preferably, the one-shot reproducing means reproduces the incomplete guidance when the detecting means detects the completion step.

Alternatively, the single-shot reproducing means reproduces the incomplete guidance when the detecting means detects a predetermined plurality of continuous steps among the plurality of steps as the completion step.

Alternatively, the single-shot reproducing means reproduces the incomplete guidance when the continuous reproducing means reproduces all the guidance of each of the plurality of steps.

Alternatively, the single-shot reproducing means reproduces the incomplete guidance when an instruction is given by the user while the continuous reproducing means reproduces the guidance.

Alternatively, the continuous reproduction unit reproduces the incomplete guidance in a shorter time than when the single reproduction unit reproduces the uncompleted guidance.

Alternatively, the continuous reproduction means reproduces the unfinished guidance at a speed faster than the speed at which the single-shot reproduction means reproduces, or omits a part of the reproduction.

According to the present invention, when the user understands the work to some extent, it is possible to present the guidance so that the work efficiency does not decrease as compared with the conventional case.

FIG. 3 is a diagram showing an example of an external appearance of an image forming apparatus. It is a figure which shows the example of the hardware constitutions of an image forming apparatus. It is a figure mainly showing the example of a structure of a print unit. It is a figure showing an example of functional composition of an image forming device. It is a figure which shows the example of state change information. It is a figure which shows the example of the moving image reproduced by step data. It is a figure which shows the example of the moving image reproduced by step data. It is a figure which shows the example of the moving image reproduced by step data. It is a figure which shows the example of the moving image reproduced by step data. It is a figure which shows the example of the moving image reproduced by step data. It is a figure which shows the example of a completion flag. It is a figure which shows the example of a reproduction|regeneration flag. It is a figure which shows the example of a structure of a reproduction screen. It is a figure which shows the example of the form of the reproduction screen before reproducing a moving image. It is a figure which shows the example of a reproduction screen. 6 is a flowchart illustrating an example of the overall processing flow of the image forming apparatus. It is a flowchart explaining the example of the flow of a continuous mode process. It is a flow chart explaining an example of a flow of single mode processing.

FIG. 1 is a diagram showing an example of the external appearance of the image forming apparatus 1. FIG. 2 is a diagram illustrating an example of the hardware configuration of the image forming apparatus 1. FIG. 3 is a diagram mainly showing an example of the configuration of the print unit 10i. FIG. 4 is a diagram showing an example of the functional configuration of the image forming apparatus 1.

The image forming apparatus 1 shown in FIG. 1 is an apparatus in which functions such as copying, PC printing, cloud printing, fax, scanner, and box are integrated. Generally, it may be called a "multifunction peripheral" or "MFP (Multi Function Peripherals)".

The PC print function is a function of printing an image on a sheet based on the image data received from the terminal device. It is also called "network printing" or "network printing".

The cloud print function is a function of receiving image data from an external terminal device via a server on the Internet and printing an image on paper.

The box function is a function in which a storage area called a “box” or a “personal box” is given to each user, and each user stores and manages image data and the like in his/her own storage area. It is also possible to provide a box for each group and share it with the members of the group. The box corresponds to a “folder” or a “directory” in a personal computer.

As shown in FIGS. 1 to 3, the image forming apparatus 1 includes a control unit 11, a touch panel display 10e, an operation key panel 10f, a NIC (Network Interface Card) 10g, a scan unit 10h, a print unit 10i, a finisher 10j, and a voice unit. It is composed of 10k and the like.

The touch panel display 10e displays a screen showing a message to the user, a screen for the user to input a command or information, a screen showing the result of the processing executed by the control unit 11, and the like. Further, a moving image of guidance for operating the image forming apparatus 1 is displayed. The touch panel display 10e also sends a signal indicating the touched position to the control unit 11.

The operation key panel 10f is a so-called hardware keyboard, and includes a numeric keypad, a start key, a stop key, a function key, and the like.

The NIC 10g communicates with other devices using a protocol such as TCP/IP (Transmission Control Protocol/Internet Protocol).

The scan unit 10h reads an image written on a sheet set on the platen glass to generate image data.

The print unit 10i includes an image forming unit 21, a paper feed unit 22, a paper feed cabinet 23, a fixing unit 24, a printed material conveyance path 25, a front door 26, a side door 27, a first conveyance path sensor 201, and a second conveyance path sensor. 202, a front door sensor 203, a side door sensor 204, and a lever sensor 205. With this configuration, in addition to the image read by the scan unit 10h, the image received from another device by the NIC 10g is printed on a sheet.

The image forming unit 21 is a tandem-type and electrophotographic-type color print engine, and includes photoconductor drums 31a, 31b, 31c and 31d, exposure scanning units 32a, 32b, 32c and 32d, and a transfer belt 33. To be done.

The photoconductor drums 31a, 31b, 31c, and 31d are photoconductor drums corresponding to yellow, magenta, cyan, and black, respectively. Similarly, the exposure scanning units 32a, 32b, 32c, and 32d are exposure scanning units corresponding to yellow, magenta, cyan, and black, respectively.

The exposure scanning units 32a, 32b, 32c, and 32d perform electrostatic exposure on the photoconductor drums 31a, 31b, 31c, and 31d by performing exposure according to an image to be printed based on a signal from the control unit 11, respectively. Create a latent image. Then, the toner of each color adheres.

On the transfer belt 33, the toner images of the respective colors formed on the photoconductor drums 31a, 31b, 31c, 31d are superposed. As a result, a full-color toner image is formed on the transfer belt 33.

The paper feeding unit 22 is a unit that is provided as standard in the image forming apparatus 1 and that supplies paper to the image forming unit 21. The paper feed unit 22 is configured by one or a plurality of paper feed cassettes 22a and a pickup roller 22b. Paper is stored in the paper feed cassette 22a. The pickup roller 22b picks up the sheets one by one from the sheet feeding cassette 22a and carries them out to the image forming unit 21.

The paper feed cabinet 23 is a unit that feeds paper to the image forming unit 21 like the paper feeding unit 22, but is provided as an option in the image forming apparatus 1. The sheet sent out from the sheet feeding cassette 23a of the sheet feeding cabinet 23 by the pickup roller 23b is supplied to the image forming section 21 via the sheet feeding section 22.

The fixing unit 24 includes two heating rollers 24a and 24b, a lever 24c, and the like. Then, the two heating rollers 24 a and 24 b transfer the toner image formed on the transfer belt 33 onto the paper carried out from the paper feed unit 22 or the paper feed cabinet 23. Lowering the lever 24c separates the two heating rollers 24a and 24b, and raising the lever 24c presses the two heating rollers.

The printed material conveying path 25 conveys the printed material on which the toner image is transferred by the fixing unit 24 to the finisher 10j.

The front door 26 is a door installed on the front surface of the image forming apparatus 1. Jobs such as printing are executed with the front door 26 closed. Maintenance such as error cancellation or replenishment of consumables is executed with the front door 26 appropriately opened.

The side door 27 is a door installed on the right side of the image forming apparatus 1. Jobs such as printing are executed with the side door 27 closed. The maintenance is executed with the side door 27 appropriately opened.

The first conveyance path sensor 201 is arranged near the fixing unit 24 and detects the presence/absence of paper at this position. Further, a paper jam (jam) generated in the fixing unit 24 is detected.

The second conveyance path sensor 202 is arranged near the printed matter conveyance path 25 and detects the presence or absence of the printed matter at this position.

The front door sensor 203 is installed near the front door 26 and detects the open/closed state of the front door 26. The side door sensor 204 is installed near the side door 27 and detects the open/closed state of the side door 27.

The lever sensor 205 detects the state of the lever 24c, that is, whether the lever 24c is up or down.

The finisher 10j performs post-processing on the printed matter obtained by the print unit 10i, if necessary. The post-processing includes processing such as stapling, punching, and bending.

In the case of double-sided printing, the paper on which one side of the image is printed is switched back near the finisher 10j, and the paper is fed again to the image forming unit 21.

The voice unit 10k is composed of a sound board, a speaker and the like, and outputs guidance voice.

The control unit 11 includes a CPU (Central Processing Unit) 10a, a RAM (Random Access Memory) 10b, a ROM (Read Only Memory) 10c, and an auxiliary storage device 10d, and mainly controls the entire image forming apparatus 1. I do.

The ROM 10c or the auxiliary storage device 10d stores programs for realizing the above-described functions such as copying. Furthermore, a guidance reproducing program 10P (see FIG. 4) is stored.

The guidance reproducing program 10P is a program for reproducing moving image and audio guidance, which explains to the user how to perform maintenance such as error cancellation or supply of consumables. Details of the guidance reproducing program 10P will be described later.

These programs are loaded into the RAM 10b as needed and are executed by the CPU 10a. A hard disk drive, SSD (Solid State Drive), or the like is used as the auxiliary storage device 10d.

According to the guidance reproduction program 10P, the related information storage unit 101, the reproduction data storage unit 102, the error detection unit 103, the corresponding state storage unit 104, the completion detection unit 105, the continuous reproduction unit 106, and the single-shot reproduction unit 107 shown in FIG. Is realized in the image forming apparatus 1. Hereinafter, the operation of the related information storage unit 101 to the one-shot reproduction unit 107 will be described with reference to FIGS.

FIG. 5 is a diagram showing an example of the state change information 6A. FIG. 6 is a diagram showing an example of a moving image reproduced by the step data 6B11. FIG. 7 is a diagram showing an example of a moving image reproduced by the step data 6B12. FIG. 8 is a diagram showing an example of a moving image reproduced by the step data 6B13. FIG. 9 is a diagram showing an example of a moving image reproduced by the step data 6B14. FIG. 10 is a diagram showing an example of a moving image reproduced by the step data 6B15. FIG. 11 is a diagram showing an example of the completion flag 6C. FIG. 12 is a diagram showing an example of the reproduction flag 6D. FIG. 13 is a diagram showing an example of the configuration of the reproduction screen 80. FIG. 14 is a diagram showing an example of the form of a reproduction screen 80 before reproducing a moving image. FIG. 15 is a diagram showing an example of the reproduction screen 86.

As shown in FIG. 5, the related information storage unit 101 stores the state change information 6A in advance for each maintenance.

By the way, generally, the maintenance is completed by the user performing a plurality of steps in a determined procedure, that is, in a correct procedure.

In the present embodiment, it is confirmed based on the result of detection by any one sensor of the image forming apparatus 1 that one step has been correctly performed.

In addition, the guidance is composed of chapters that explain each of a plurality of maintenance steps. For example, if the maintenance consists of five steps, the maintenance gundance consists of five chapters. That is, the chapter is a short guidance, and the guidance is composed of a plurality of short guidances.

The state change information 6A indicates the content of the state change of the image forming apparatus 1 (each state before and after the change) detected by one of the sensors of the image forming apparatus 1 when the maintenance is performed in the correct procedure. It is information shown in the order of steps.

Hereinafter, the state change information 6A for each maintenance may be described as "state change information 6A1", "state change information 6A2",... Further, the information on the content of the change of each step shown in the state change information 6A1 is described as “step change information 6A11”, “step change information 6A12”,. The state change information 6A2, the state change information 6A3,... Are similarly composed of a plurality of step change information.

For example, the state change information 6A1 is the state change information 6A of the maintenance of “clearing a paper jam of the fixing unit”.

According to the state change information 6A1, the change to be detected first is “change from the closed state of the side door 27 to the opened state” as in the step change information 6A11. This is detected by the side door sensor 204.

The second change to be detected is “change from a state where the lever 24c is raised to a state where the lever 24c is lowered” as in the step change information 6A12. This is detected by the lever sensor 205.

The third change to be detected is “change from the state in which there is paper in the fixing unit 24 to the state in which there is no paper” as in the step change information 6A13. This is detected by the first transport path sensor 201.

The fourth change to be detected is “change from the lowered state of the lever 24c to the raised state” as in the step change information 6A14. This is detected by the lever sensor 205.

The change that should be finally detected is “change from the open state of the side door 27 to the closed state” as in the step change information 6A15. This is detected by the side door sensor 204.

The change in the state of the image forming apparatus 1 is caused by the user's work, that is, the user's operation on the image forming apparatus 1. Therefore, it can be said that the state change information 6A is also information indicating the user's work required to execute maintenance.

Furthermore, the status change information 6A indicates a corresponding error 6AH. For example, the status change information 6A1 indicates the correspondence error 6AH1 as the correspondence error 6AH. The "correspondence error" is an error that requires maintenance related to the status change information 6A. That is, for example, the handling error 6AH1 indicates that the maintenance of “clearing the paper jam of the fixing unit” needs to be performed when the error of “paper jam of the fixing unit” occurs.

In addition, the state change information 6A indicates a priority order 6AN when performing maintenance. When a plurality of errors occur at the same time, the order in which the user is to respond to the errors, that is, the maintenance, is determined according to the priority order 6AN.

For example, the priority order 6AN of the state change information 6A1 is "1", and the priority order 6AN of the state change information 6A2 is "2". Therefore, when the "fixing unit paper jam" and "toner out" errors occur at the same time, the maintenance of the status change information 6A1 (clearing the fixing unit paper jam) is the maintenance of the status change information 6A2 (toner discharge). Replenishment) is performed before.

Returning to FIG. 4, the reproduction data storage unit 102 stores guidance data 6B corresponding to the state change information 6A in advance for each maintenance.

The guidance data 6B is guidance data for explaining a series of flow of state change indicated by the state change information 6A, that is, moving image and voice data for explaining work to be performed by the user during maintenance. .. The continuous reproduction unit 106 or the single-shot reproduction unit 107, which will be described later, reproduces the moving image and the sound by using the guidance data 6B.

The guidance data 6B is composed of step data for reproducing a moving image and sound for each step change information. It can be said that the step data is data for reproducing the chapter.

For example, the state change information 6A for “clear paper jam of the fixing unit”, that is, the guidance data 6B1 of the state change information 6A1 is composed of five step data 6B11 to 6B15.

Specifically, the guidance data 6B1 includes, as step data corresponding to the step change information 6A11, steps of chapters for explaining how the horizontal door 27 changes from a closed state to an open state and how to open the horizontal door 27. Data 6B11 is included.

Step data corresponding to the step change information 6A12 includes chapter step data 6B12 for explaining how the lever 24c changes from the raised state to the lowered state and how to lower the lever 24c.

The step data corresponding to the step change information 6A13 includes chapter step data 6B13 for explaining how the fixing unit 24 changes from a state in which there is a sheet to a state in which there is no sheet and how to remove the sheet.

The step data corresponding to the step change information 6A14 includes chapter step data 6B14 for explaining how the lever 24c changes from the lowered state to the raised state and how to raise the lever 24c.

Step data corresponding to the step change information 6A15 includes chapter step data 6B15 for explaining how the horizontal door 27 changes from the open state to the closed state and how to close the horizontal door 27.

According to the step data 6B11, a moving image is reproduced as shown in FIG. That is, from the state in which the side door 27 is closed (image 7A1), the state in which the side door 27 is slightly opened (image 7A2), the state in which the side door 27 is opened by about two-thirds (image 7A3), and the side door 27 A moving image that transitions to a completely opened state (image 7A4) is reproduced. The images 7A1 to 7A4 are one frame (frame) of a moving image. The same applies to images 7B1 to 7B3, 7C1 to 7C4, 7D1 to 7D3, and 7E1 to 7E4 described later.

Furthermore, according to the step data 6B11, the sound corresponding to the moving image is reproduced. The same applies to step data described below.

According to the step data 6B12, a moving image is reproduced as shown in FIG. In other words, from the state where the side door 27 is completely opened and the lever 24c is raised (image 7B1), the lever 24c is lowered to the middle (image 7B2), and the heating rollers 24a and 24b are separated and the lever 24c is completely released. The moving image that transitions to the state (image 7B3) that has fallen to is reproduced.

According to the step data 6B13, a moving image is reproduced as shown in FIG. That is, from the state where the heating rollers 24a and 24b are separated and the paper is sandwiched therebetween (image 7C1), the state where the paper between the heating rollers 24a and 24b is slightly pulled out (image 7C2), the heating rollers 24a and 24b. The moving image that transitions to a state in which the sheet between the two is considerably pulled out (image 7C3) and a state in which the sheet is not sandwiched between the heating rollers 24a and 24b (image 7C4) is reproduced.

According to the step data 6B14, a moving image is reproduced as shown in FIG. That is, from the state where the heating rollers 24a and 24b are separated and the lever 24c is completely lowered (image 7D1), the lever 24c is raised to the middle portion (image 7D2), and the lever 24c is completely raised (image 7D1). The moving image transitioning to 7D3) is reproduced.

According to the step data 6B15, a moving image is reproduced as shown in FIG. That is, from the state in which the side door 27 is completely opened (image 7E1), the state in which the side door 27 is slightly closed (image 7E2), the state in which the side door 27 is closed by about two-thirds (image 7E3), and the side The moving image in which the door 27 is completely closed (image 7E4) is reproduced.

The format of the guidance data 6B includes MPEG (Moving Picture Experts Group), AVI (Audio Video Interleave), SWF (Shockwave Flash File), and the like.

Returning to FIG. 4, the error detection unit 103 detects what kind of error has occurred in which part of the image forming apparatus 1 based on the state detected by each installed sensor.

For example, when a print job is being executed, and the paper remains detected by the first transport path sensor 201 for a certain period of time or longer, the error detection unit 103 causes the paper jam in the fixing unit 24. Detect that an error occurred in. A paper jam error in the fusing unit 24 may be detected by other methods.

It should be noted that what kind of error occurred in which part may be detected by the operating system or firmware. Then, the error detection unit 103 may only acquire the result detected by the operating system or the firmware.

The correspondence state storage unit 104 stores the completion flag 6C and the reproduction flag 6D. As shown in FIG. 11A, the completion flag 6C is stored for each step change information of the state change information 6A. Then, it indicates whether or not the state change indicated by the step change information has occurred.

For example, the completion flags 6C11, 6C12,..., 6C15 are stored as the completion flags 6C of the step change information 6A11, 6A12,..., 6A15 of the state change information 6A1. If the completion flag 6C is "1", it means that a change has occurred. If it is "0", it means that no change has occurred.

As shown in FIG. 12A, the reproduction flag 6D is stored for each step change information of the state change information 6A (6A1, 6A2,... ). Then, it indicates whether or not the moving image of the step data corresponding to the step change information has been reproduced.

For example, the reproduction flags 6D11, 6D12,..., 6D15 are stored as the reproduction flags 6D of the moving image of the step data corresponding to the step change information 6A11, 6A12,..., 6A15 of the state change information 6A1. If the reproduction flag 6D is "1", it means that the moving image of the step data is reproduced. If it is "0", it means that it is not reproduced. The initial value of each of the completion flag 6C and the reproduction flag 6D is "0".

The completion detecting unit 105 detects which step has been completed according to the result of detection by each sensor, and updates the completion flag 6C of the detected step based on the state change information 6A.

For example, it is assumed that the side door sensor 204 detects that the side door 27 changes from the closed state to the opened state. This change is shown in the step change information 6A11 of the state change information 6A1. Therefore, the completion detecting unit 105 updates the completion flag corresponding to the step change information 6A11, that is, the completion flag 6C11 to “1” as shown in FIG. 11B. Alternatively, when the lever sensor 205 detects that the lever 24c changes from the raised state to the lowered state, the completion flag 6C12 is updated to "1" as shown in FIG. 11B based on the step change information 6A12. ..

The continuous reproducing unit 106 or the single-shot reproducing unit 107 performs a process of reproducing the guidance. By the way, the guidance reproducing program 10P has two modes for reproducing the guidance (hereinafter, referred to as "reproducing mode"), that is, "continuous reproducing mode" and "single-shot reproducing mode".

The continuous reproduction mode is a mode in which chapters (moving images and sounds) are continuously reproduced by step data according to the order of steps performed by the user. Further, in the continuous reproduction mode, when a plurality of errors occur, the guidance corresponding to each of them is reproduced according to the priority order 6AN.

On the other hand, in the single-shot playback mode, as a general rule, a chapter (video image) for an incomplete step that should be performed first among steps that have not been detected to be completed (hereinafter referred to as “incomplete step”). In this mode, only images and sounds are repeatedly reproduced. It may be repeated indefinitely or may be repeated a predetermined number of times. Further, after the moving image and the sound are reproduced to the end, the moving image and the sound may be reproduced from the beginning after waiting for a predetermined time in order to allow the user to work.

The default playback mode is the continuous playback mode. If a predetermined event occurs during the reproduction of the guidance in the continuous reproduction mode, the reproduction mode is switched from the continuous reproduction mode to the single-shot reproduction mode. You can also switch from single-shot playback mode to continuous playback mode. The mode switching will be described later.

When the reproduction mode is the continuous reproduction mode, the continuous reproduction unit 106 reproduces the guidance as follows. Hereinafter, the guidance of the reproduction target will be referred to as “target guidance”.

The continuous reproduction unit 106 displays the reproduction screen 80 as shown in FIG. 13 on the touch panel display 10e.

On the reproduction screen 80, a guidance window 801, a progress bar 802, a cursor 803, a reproduction button 804, a chapter button 805, a mode switching button 806, etc. are arranged.

In the guidance window 801, a moving image of the target guidance, that is, a moving image of maintenance of the image forming apparatus 1 is displayed.

A progress bar 802 shows the progress of reproduction of the target guidance. It is sometimes called the "seek bar". The width L of the width of the progress bar 802 is the length of time (hereinafter, referred to as “reproduction time T0”) required to reproduce the target guidance from the beginning to the end at a normal speed (1× speed). It corresponds. The left end of the progress bar 802 corresponds to the beginning of the target guidance, and the right end corresponds to the end.

The cursor 803 is arranged on the progress bar 802, and moves according to the current reproduction time of the target guidance (hereinafter referred to as “reproduction time Pg”). Therefore, the cursor 803 also indicates the progress of reproduction of the target guidance. For example, when the reproduction time T0 is “3 minutes 30 seconds” and the reproduction time Pg is “1 minute 10 seconds”, the cursor 803 is moved to the position L/3 rightward from the left end of the progress bar 802. Will be placed.

The chapter button 805 is arranged on the progress bar 802, one for each chapter, at a position corresponding to the start time of the chapter. In this way, the progress bar 802 is divided into a plurality of sections by the chapter button 805.

The progress bar 802 is displayed in different forms on the left and right sides of the cursor 803. For example, the left side is displayed in red and the right side is displayed in white. That is, the progress of the reproduction of the target guidance is indicated by the difference between the left and right forms. On the other hand, the cursor 803 indicates the progress of the reproduction of the target guidance depending on the position on the progress bar 802, as described above. The default position of the cursor 803 is the left end of the progress bar 802.

The playback button 804 is a button for instructing to start playback of the target guidance.

The mode switching button 806 is a button for switching the playback mode to the single-shot playback mode.

In addition, if a long tap is performed on the progress bar 802 while the target guidance is being reproduced or stopped, the continuous reproduction unit 106 causes the continuous reproduction unit 106 to display a long image of the target guidance image (frame, frame). A thumbnail image corresponding to the image at the time of the tapped position is displayed above the long tapped position.

When an error is detected by the error detection unit 103, the continuous reproduction unit 106 performs maintenance for eliminating the detected error in the guidance window 801 while looking at the guidance, as shown in FIG. Prompt a message to be displayed.

The maintenance for eliminating the error can be specified by the "corresponding error" shown in the state change information 6A. If multiple errors occur, identify the maintenance to resolve each.

When the user touches the play button 804, the continuous playback unit 106 sets the guidance data of the guidance stored in the playback data storage unit 102 to the maintenance guidance corresponding to the error detected by the error detection unit 103 as the target guidance. Play based on 6B. Then, the moving image of the guidance is displayed in the guidance window 801. Further, the guidance voice is output from the voice unit 10k.

However, the continuous reproduction unit 106 does not reproduce the chapter of which the reproduction flag 6D (see FIG. 12) is "1" among the chapters of the target guidance, and skips the chapter.

When there are a plurality of maintenances for canceling, the continuous reproduction unit 106 continuously reproduces the guidance for each maintenance as the target guidance in descending order of priority 6AN.

The continuous reproduction unit 106 updates the reproduction flag 6D of the step data to "1" every time the moving image and the sound are reproduced based on one step data, that is, every time one chapter is reproduced.

For example, when a moving image is reproduced based on the step data 6B11, the corresponding reproduction flag 6D11 is updated to "1" as shown in FIG. Alternatively, when the moving image is reproduced based on the step data 6B12, the corresponding reproduction flag 6D12 is updated to “1” as shown in FIG.

It should be noted that it may be updated to "1" even if only a part of the chapter is reproduced, or may be updated to "1" when it is reproduced for a predetermined length (for example, 50% of the chapter) or more. It may be updated to "1" when all the parts are reproduced. The same applies to the single-shot playback mode described later.

Alternatively, when the user performs a predetermined operation when no error is detected, the continuous reproduction unit 106 indicates the state change information 6A stored in the related information storage unit 101 as illustrated in FIG. A list of maintenance is displayed on the guidance window 801.

When the user selects any maintenance from the list, the continuous reproduction unit 106 reproduces the selected maintenance guidance based on the guidance data 6B of the guidance stored in the reproduction data storage unit 102.

Then, the moving image of the guidance is displayed in the guidance window 801, and the voice of the guidance is output from the voice unit 10k. The reproducing method is the same as the method of reproducing the maintenance guidance corresponding to the error. The same applies to the point of skipping a chapter that has already been reproduced and the point of updating the reproduction flag 6D.

By the way, when the reproduction mode is switched from the continuous reproduction mode to the single-shot reproduction mode, the processing for reproducing the target guidance by the continuous reproduction unit 106 is stopped, as described later. Then, the single-shot playback unit 107 performs processing for playing the target guidance.

However, when the user gives an instruction to switch to the continuous playback mode in the single-shot playback mode, the playback process by the single-shot playback unit 107 is stopped, and the continuous playback unit 106 plays back the target guidance again.

At this time, the continuous reproduction unit 106 reads the reproduction flag 6D of each step data of the target guidance from the corresponding state storage unit 104. Then, the whole or a part of the target guidance is reproduced by using the step data in which the reproduction flag 6D is "0" in order from the previous one. Then, the reproduction flag 6D of the step data of the reproduced chapter is updated to "1".

For example, when the guidance data 6B of the target guidance is the guidance data 6B1 and the reproduction flags 6D11 to 6D15 of the step data 6B11 to 6B15 are as shown in FIG. 12B, the continuous reproduction unit 106 determines that the step data 6B13. , 6B14, and 6B15 are used in this order to reproduce the third to fifth chapters. As a result, the first and second chapters are skipped.

The continuous reproduction unit 106 stops the reproduction when the target guidance is reproduced to the end. When there are a plurality of target guidances, the reproduction is stopped when all the target guidances are reproduced to the end. Alternatively, when the completion detecting unit 105 detects that the step to be performed first among the uncompleted steps is completed, the reproduction is stopped. Alternatively, when the mode switching button 806 is touched, the reproduction is stopped.

Then, after stopping the reproduction, the continuous reproduction unit 106 switches the reproduction mode from the continuous reproduction mode to the single-shot reproduction mode. At this time, the reproduction flag 6D of each step data of the target guidance is updated according to the completion flag 6C of each step.

For example, the guidance data 6B of the target guidance is the guidance data 6B1, and the completion flags 6C11, 6C12, 6C13, 6C14, and 6C15 of the step data 6B11, 6B12, 6B13, 6B14, and 6B15 are "1", "0", In the case of “0”, “0”, “0”, the image forming apparatus 1 sets the reproduction flags 6D11, 6D12, 6D13, 6D14, and 6D15 to “1”, “0”, “0”, “0”. , Update to “0”.

When the playback mode is switched to the single-shot playback mode, the single-shot playback unit 107 plays back the target guidance as follows.

Instead of the playback screen 80, the one-shot playback unit 107 causes the touch panel display 10e to display a playback screen 86 as shown in FIG.

On the reproduction screen 86, a guidance window 861, a reproduction button 864, a mode switching button 866, a next button 867 and the like are arranged.

Similar to the guidance window 801 on the reproduction screen 80 (see FIG. 13), the guidance window 861 displays a moving image of the target guidance or the like.

The play button 864 is a button for instructing to start the reproduction of the target guidance, like the play button 804 of the reproduction screen 80.

The mode switching button 866 is a button for switching the reproduction mode to the continuous reproduction mode.

The next button 867 is a button for advancing the chapter to be reproduced from the chapter of the current step to the chapter of the next step.

In the example of FIG. 15, the progress bar 802, the cursor 803, and the objects (controls) corresponding to the chapter buttons 805 of the reproduction screen 80 are not arranged on the reproduction screen 86, but they may be arranged.

The single-shot playback unit 107 plays back the guidance that was being played by the continuous playback unit 106 before the playback mode was switched to the single-shot playback mode, as target guidance.

However, the one-time playback unit 107 reads the playback flag 6D of each step data of the target guidance from the corresponding state storage unit 104. Then, the reproduction is performed using the earliest step data of which the reproduction flag 6D is "0". That is, the chapter of the first step among the uncompleted steps is reproduced. Then, the reproduction flag 6D of the step data of the reproduced chapter is updated to "1".

In addition, after the chapter of the step is reproduced to the end, the chapter is repeatedly reproduced until the completion detecting unit 105 detects the completion of the step or until a predetermined time T1 (for example, 2 minutes) elapses. It is also possible to pause (pause) while displaying the last frame. The user can use the predetermined time T1 as the time for performing the step.

When the completion detecting unit 105 detects that the step is completed and the completion flag 6C of the step is updated to “1”, the single-shot playback unit 107 changes the chapter of the next step to the corresponding step data. Play based on. Similarly, when the predetermined time T1 has elapsed, the chapter of the next step is reproduced.

When the completion flags 6C of all step data of the target guidance become "1", the one-shot playback unit 107 ends the playback of the target guidance.

When there are a plurality of target guidances, the one-shot playback unit 107 performs the above-described processing in order from the highest priority order 6AN. That is, for example, when there are two target guidances, the chapter of the incomplete step is reproduced under the above-mentioned conditions for the target guidance having the first priority. Then, after the chapter of the last step of the first target guidance is reproduced, and when the step is completed or a predetermined time T1 has elapsed, the above-described processing is performed on the second target guidance.

Alternatively, when the user touches the mode switching button 866, the one-shot reproduction unit 107 ends the reproduction of the target guidance and the display of the reproduction screen 86. Further, the completion flag 6C of each step is updated according to the reproduction flag 6D of each step.

Then, as described above, the continuous reproduction unit 106 displays the reproduction screen 80 and performs the process of reproducing the target guidance.

As described above, the continuous reproduction unit 106 reproduces the moving image and the sound based on the step data whose completion flag 6C is “0”. Step data that is "1" is not used. Therefore, when a plurality of errors occur and the guidance for maintenance for eliminating each error is the target guidance, the continuous reproducing unit 106 does not reproduce the guidance for the error eliminated in the single-shot reproduction mode.

When the user touches the next button 867, the one-shot playback unit 107 stops playing the moving image and sound of the current step and starts playing the moving image and sound of the next step.

FIG. 16 is a flowchart illustrating an example of the overall processing flow of the image forming apparatus 1. FIG. 17 is a flowchart illustrating an example of the flow of continuous mode processing. FIG. 18 is a flowchart illustrating an example of the flow of single-shot mode processing.

Next, the overall flow of processing in the image forming apparatus 1 will be described with reference to the flowcharts of FIGS.

The image forming apparatus 1 executes the process in the procedure shown in FIG. 16 based on the guidance reproduction program 10P.

When the image forming apparatus 1 receives a predetermined operation from the user (Yes in #11 of FIG. 16), the reproduction screen 80 (see FIG. 14B) is displayed (#15). In this case, a list of maintenance is displayed in the guidance window 801. In addition, the maintenance guidance selected by the user in the list is a reproduction target (target guidance). Then, the process of reproducing the guidance in the continuous reproduction mode (continuous mode process) is executed (#16).

Alternatively, when the image forming apparatus 1 receives a job from the user (No in #11, #12), the job is executed (#13). When an error is detected during the execution of the job (Yes in #14), the reproduction screen 80 (see FIG. 14A) is displayed (#15). In this case, a message prompting the user to perform maintenance while viewing the guidance is displayed on the guidance window 801. Further, maintenance guidance for eliminating the detected error is the target guidance. Then, the continuous mode processing is executed (#16).

When the target guidance is determined, the image forming apparatus 1 executes the continuous mode process of step #16 in the procedure shown in FIG.

The image forming apparatus 1 reproduces the moving image and the sound by using the earliest step data among the step data in which the reproduction flag 6D (see FIG. 12) of the guidance data 6B of the target guidance is “0” ( #601 in FIG. 17). Then, the reproduction flag 6D of the step data is updated to "1" (#602).

Unless the instruction to switch from the continuous playback mode to the single-shot playback mode is issued (No in #603) and the change in the predetermined state, that is, the completion of the step is not detected (No in #604), the last chapter of the target guidance Until the reproduction is completed (No in #606), the image forming apparatus 1 returns to step #601 and reproduces the moving image and the sound by using the step data in which the reproduction flag 6D is “0” one after another.

When the instruction to switch from the continuous reproduction mode to the single-shot reproduction mode is given (Yes in #603), the image forming apparatus 1 stops the reproduction in the continuous reproduction mode (#607) and sets the reproduction flag 6D of each step. It is updated according to the completion flag 6C of each step (#608). Then, the continuous mode processing ends.

When the completion of the step is detected (Yes in #604), the image forming apparatus 1 updates the completion flag 6C of the step to "1" (#605). Similar to the case where the switching instruction is issued, the reproduction in the continuous reproduction mode is stopped (#607), and the reproduction flag 6D of each step is updated (#608). Then, the continuous mode processing ends.

Alternatively, when the image forming apparatus 1 finishes reproducing the target guidance to the end (Yes in #606), the reproduction in the continuous reproduction mode is stopped (#607) in the same manner as when the switching instruction is issued, and each step is performed. The reproduction flag 6D of is updated (#608). Then, the continuous mode processing ends.

When there are a plurality of target guidances, the image forming apparatus 1 continuously reproduces the highest priority order 6AN (#601 to #602). When all of these target guidances have been reproduced to the end and switching to the single-shot playback mode is instructed, or when the completion of any step is detected, the playback in the continuous playback mode is stopped (#607), The reproduction flag 6D of the step is updated (#608). Then, the continuous mode processing ends.

Returning to FIG. 16, when all the completion flags 6C corresponding to the target guidance are “1” (Yes in #17), the reproduction processing of the target guidance is ended, and the completion flag 6C and the reproduction are performed. The flag 6D is reset (#18). When there are a plurality of target guidances, if the completion flags 6C corresponding to each of the plurality of target guidances are all "1", the reproduction process is terminated and the completion flag 6C and the reproduction flag 6D are reset.

On the other hand, if even one completion flag 6C corresponding to the maintenance state change information 6A of the target guidance is “0” (No in #17), the mode is switched to the single-shot playback mode, and the playback screen 86 (instead of the playback screen 80) (See FIG. 15) is displayed (#19). Then, the process of reproducing the guidance in the single-shot playback mode (single-shot mode process) is executed in the procedure shown in FIG. 18 (#20).

The image forming apparatus 1 reproduces the moving image and the sound by using the earliest step data among the step data of which the completion flag 6C is “0” in the guidance data 6B of the target guidance (#651 in FIG. 17). ). Then, the reproduction flag 6D of the step data is updated to "1" (#652). In the single-shot playback mode, even after the playback of the moving image and the sound is finished, the process does not immediately proceed to the next, and as a general rule (No in #655), a predetermined time T1 elapses after the playback is finished. And play the sound repeatedly, or pause with the last frame displayed.

When there is an instruction to switch to the continuous reproduction mode (Yes in #653), the image forming apparatus 1 updates the completion flag 6C of each step according to the reproduction flag 6D of each step (#660), and the single-shot operation is performed. The reproduction in the reproduction mode is stopped (#661). Then, the single shot mode process ends.

When the change in the predetermined state, that is, the completion of the step is detected (Yes in #654), the image forming apparatus 1 updates the completion flag 6C of the step to "1" (#658). If there is a step that has not been completed yet (No in #659), the process returns to step #651 and the moving image and the moving image are reproduced using the earliest step data among the step data whose reproduction flag 6D is “0”. Play audio. When the predetermined time T1 has passed (Yes in #655), if there is a chapter of the next incomplete step (Yes in #656), this is reproduced (#657). If not (No in #656), the process returns to step #653 and waits for a switch instruction or detection of a change in a predetermined state.

Further, when the completion flags 6C of all steps of the target guidance become "1" (Yes in #659), the reproduction in the continuous reproduction mode is stopped (#661), and the image forming apparatus 1 ends the single shot mode process. To do.

In addition, when there are a plurality of target guidances, the image forming apparatus 1 appropriately performs the processes of steps #651 to #652, the process of step #657, or the process of step #658 described above in descending order of priority 6AN. Execute the process. Then, when all the steps of the maintenance of each target guidance are completed, the single shot mode processing is ended. Further, when instructed to switch to the continuous reproduction mode, the process of step #660 is executed, and the single shot mode process is ended.

Returning to FIG. 16, when the single-shot mode processing is ended by the instruction to switch to the continuous reproduction mode (Yes in #21), the image forming apparatus 1 displays the reproduction screen 80 again (#15), and the continuous mode is displayed. The process is executed (#16). Otherwise (No in #21), the process of reproducing the target guidance is ended, and the completion flag 6C and the reproduction flag 6D are reset (#22).

The image forming apparatus 1 appropriately executes the above processing until the power is turned off (No in #23).

According to the present embodiment, when the user understands the work to some extent, it is possible to present the maintenance guidance of the image forming apparatus 1 so that the work efficiency does not decrease as compared with the conventional case.

In the present embodiment, the case where the image forming apparatus 1 detects the change in the state related to the sheet passing through the fixing unit 24 has been described as the main example, but the change in the other states is detected according to the maintenance. .. For example, a change in the open/closed state of a door installed inside the image forming apparatus 1, a change in the attachment/detachment state of various components used in the image forming apparatus 1, and residual consumables such as toner and paper. You may detect the change of the state of.

In the present embodiment, when the user gives an instruction to switch from the single-shot playback mode to the continuous playback mode, the image forming apparatus 1 sets the step data to be played first among the step data whose playback flag 6D is “0”. Reproduced in order from the moving image. However, the playback image including the playback flag 6D of "1" may be sequentially played back from the moving image of the first step data of the guidance. Further, in this case, the user may receive an instruction to skip the reproduction of the moving image and the audio based on the step data whose reproduction flag 6D is "1". When this instruction is accepted, the moving image and sound are skipped, and the moving image and sound are reproduced by the next step data.

In the present embodiment, as one of the conditions for switching the reproduction mode from the continuous reproduction mode to the single-shot reproduction mode, "a change in the state that should be detected first among the undetected state changes of the image forming apparatus 1 is detected. There was. However, this change alone does not always mean that the user has started the maintenance.

For example, in order to clear the paper jam of the fixing unit 24, the side door 27 must be opened first. However, the user may open the side door 27 for other purposes. Therefore, only by detecting that the side door 27 is opened, it cannot be specified that maintenance for eliminating this error has started. This is because the side door 27 may have been opened for other maintenance.

However, if the user next lowers the lever 24c, it can be said that the user is performing maintenance for eliminating this error.

Therefore, the image forming apparatus 1 may switch the reproduction mode from the continuous reproduction mode to the single-shot reproduction mode when the change in the second or subsequent predetermined state is detected instead of the change in the state to be detected first. ..

In the present embodiment, when the single-shot playback mode is switched to the continuous playback mode, the image forming apparatus 1 uses the first step data of the step data in which the playback flag 6D is “0” to generate a moving image or the like. Played from the beginning. However, the moving image that was being reproduced immediately before the switching may be continuously reproduced.

In the present embodiment, the image forming apparatus 1 may reproduce the same moving image and sound in the following manner so that the reproduction time in the continuous reproduction mode is shorter than that in the single-shot reproduction mode. ..

The image forming apparatus 1 reproduces a moving image or the like in the continuous reproduction mode at a faster speed than in the single-shot reproduction mode. For example, in single-shot playback mode, playback is performed at 1.0 times speed, and in continuous playback mode, playback is performed at 1.2 times speed.

Alternatively, the image forming apparatus 1 reproduces the sound and the moving image without thinning out in the single-shot reproduction mode, but may thin out and reproduce a predetermined portion of the moving image and the moving image in the continuous reproduction mode. Specifically, only the first predetermined portion, the last predetermined portion, the first and last predetermined portions, or the predetermined portions in the middle may be reproduced.

Also, in the single-shot playback mode, the image forming apparatus 1 is the time from the start of the playback of the moving image and the sound by the previous step data to the start of the playback of the moving image and the sound by the next step data, that is, the previous The time estimated to be required for the work shown in the moving image and voice of the step data may be stored. Then, in the continuous reproduction mode, the moving image and the sound based on the step data of the work in which the stored time is longer than the predetermined time (for example, more than twice the normal reproducing time of the moving image and the sound) are slower than usual. You may play with. Only the explanation of the work required by the user who performs the maintenance first can be confirmed firmly by the user who performs the same maintenance next. Alternatively, when the stored time is shorter than a predetermined time (for example, it is less than 1/2 of the normal playback time of the moving image and sound), the moving image and sound based on the step data of the work is displayed in the continuous playback mode more than usual. You may play at a high speed.

In the present embodiment, the image forming apparatus 1 in the one-shot reproduction mode takes a shorter time when a certain moving image and sound are already reproduced in the continuous reproduction mode than when they are not reproduced yet. You may play. The reproduction may be performed by increasing the speed or by thinning out a part.

In the present embodiment, when the user gives an instruction to switch from the continuous reproduction mode to the single-shot reproduction mode, the image forming apparatus 1 first reproduces a part of the moving image and the sound reproduced in the continuous reproduction mode, and then The moving image and the sound may be reproduced by the step data corresponding to the step change information of the state change to be detected first among the undetected state changes. Further, in this case, an instruction to skip the reproduction of a part of the moving image and the sound may be accepted from the user. When this instruction is received, this portion is skipped, and the moving image and the sound are reproduced by the step data corresponding to the step change information.

In the present embodiment, when the next button 867 of the reproduction screen 86 is continuously touched a predetermined number of times (for example, 2 times) within a predetermined time (for example, 5 seconds), the single-shot playback mode is changed to the continuous playback mode. You may switch. Alternatively, when the next button 867 is touched during the period from the switching to the single-shot playback mode until the detection of the state change, the single-shot playback mode may be switched to the continuous playback mode.

In addition, the configuration of the entire image forming apparatus 1 or each unit, the content of processing, the order of processing, the configuration of data, the configuration of screens, and the like can be appropriately changed in accordance with the spirit of the present invention.

1 Image forming device (guidance reproducing device)
106 Continuous playback unit (continuous playback means)
105 Completion detection unit (detection means)
107 Single Playback Section (Single Playback Means)
21 Image forming unit (printing means)
22 Paper feeder (tray)
23 Paper feed cabinet (tray)
24a Fixing roller (roller)
24b Fixing roller (roller)
27 Side door (door)

Claims (14)

A guidance reproducing device for reproducing the guidance of each of a plurality of steps constituting a work,
Continuous reproduction means for continuously reproducing the guidance in a predetermined order,
While the guidance is being reproduced by the continuous reproduction means, a detection means for detecting a completed process among the plurality of processes,
Instead of the continuous reproduction means reproducing the guidance, the unfinished guidance, which is the guidance of the unfinished unfinished step that should be performed immediately after the detected completed step among the plurality of steps, is played back. , Single-shot playback means,
Equipped with
The single-shot reproducing means reproduces the guidance of the completion step reproduced by the continuous reproducing means in a time shorter than the time for the continuous reproducing means to reproduce the guidance before reproducing the unfinished guidance,
A guidance reproducing device characterized by the above. A guidance reproducing device for reproducing the guidance of each of a plurality of steps constituting a work,
Continuous reproduction means for continuously reproducing the guidance in a predetermined order,
While the guidance is being reproduced by the continuous reproduction means, a detection means for detecting a completed process among the plurality of processes,
Instead of the continuous reproduction means reproducing the guidance, the unfinished guidance, which is the guidance of the unfinished unfinished step that should be performed immediately after the detected completed step among the plurality of steps, is played back. , Single-shot playback means,
Equipped with
The continuous reproduction means further, in place of the single-shot reproduction means playing the unfinished guidance, when a predetermined operation is performed by the user while the single-shot playback means is playing the unfinished guidance, Play the guidance,
A guidance reproducing device characterized by the above. The continuous reproduction means reproduces the incomplete guidance in a shorter time than when the single-shot reproduction means reproduces.
The guidance reproducing apparatus according to claim 2. The continuous reproduction means reproduces the unfinished guidance at a speed faster than the speed at which the single-shot reproduction means reproduces, or reproduces the partly omitted guidance.
The guidance reproducing device according to claim 3. The time from the start of the single-shot playback unit starting to play the incomplete guidance to the start of playing the guidance of the step that should be performed immediately after the unfinished step among the plurality of steps is the time required for the unfinished guidance. Is equipped with a time measuring means,
When the length of the required time of the unfinished guidance measured by the time measuring means is shorter than a predetermined time, the continuous playback means is faster than the speed at which the single-shot playback means plays the unfinished guidance. Play with,
The guidance reproducing device according to claim 4. When a plurality of errors occur, the continuous reproduction means sequentially reproduces the guidance of each of the plurality of works for eliminating each of the plurality of errors, and after reproducing the guidance of each of the works, When the predetermined operation is performed, the guidance of the work for resolving an error that has not been resolved among the plurality of errors is reproduced.
The guidance reproducing device according to claim 2 or 5. The single-shot reproduction means reproduces the guidance of the process to be performed immediately after the incomplete process among the plurality of processes after a predetermined time has elapsed after the reproduction of the incomplete guidance is completed,
The guidance reproducing device according to any one of claims 1 to 6. When the unfinished guidance is already played back by the continuous playback means, the single-shot playback means plays back the unfinished guidance in a shorter time than when the unfinished guidance is not played back by the continuous playback means.
The guidance reproducing device according to any one of claims 1 to 7. Printing means for printing,
A tray for storing paper,
A pair of rollers that convey the paper to the printing unit,
A door for hiding the pair of rollers,
Have
The work is a first work for clearing a paper jam error in the pair of rollers, a second work for exchanging consumables used for the printing, or a third work for supplying the paper to the tray. Is
The guidance reproducing device according to any one of claims 1 to 8. The work is the first work,
The plurality of steps include a first step of opening the door, a second step of separating the pair of rollers, a third step of removing paper from the pair of rollers, and a fourth step of pressing the pair of rollers. , And a fifth step of opening the door in order,
The guidance reproducing device according to claim 9. A guidance reproducing method for reproducing the guidance of each of a plurality of steps constituting a work,
A continuous reproduction step of continuously reproducing the guidance in a predetermined order,
A detection step of detecting a completed process among the plurality of processes while the continuous regeneration step is being performed;
Ending the continuous reproduction step and reproducing the unfinished guidance, which is the guidance of the unfinished unfinished step that should be performed immediately after the completed step detected by the detection step among the plurality of steps, single-shot playback Steps,
Before the single-shot reproduction step, the guidance of the completion step reproduced in the continuous reproduction step is reproduced in a time shorter than the time of reproducing the guidance in the continuous reproduction step, a short-time reproduction step,
A guidance reproducing method characterized by having. A guidance reproducing method for reproducing the guidance of each of a plurality of steps constituting a work,
A continuous reproduction step of continuously reproducing the guidance in a predetermined order,
A detection step of detecting a completed process among the plurality of processes while the continuous regeneration step is being performed;
Ending the continuous reproduction step and reproducing the unfinished guidance, which is the guidance of the unfinished unfinished step that should be performed immediately after the completed step detected by the detection step among the plurality of steps, single-shot playback Steps,
When a predetermined operation is performed by the user while playing the unfinished guidance in the single-shot playing step, a changing step of playing the guidance instead of playing the unfinished guidance,
A guidance reproducing method characterized by having. A computer program used for a computer that reproduces guidance for each of a plurality of steps that constitute work,
On the computer,
Execute a continuous playback process to play the guidance continuously in a predetermined order,
While the continuous regeneration process is being executed, a completed process is detected among the plurality of processes, and a detection process is executed,
A single-shot regeneration process of terminating the continuous regeneration process and reproducing an incomplete guidance, which is the uncompleted process guidance that should be performed immediately after the completion process detected by the detection process among the plurality of processes. Run
Wherein prior to the single reproduction process, the guidance of the completion process reproduced in the continuous reproduction process, to reproduce in a shorter time than the time of reproducing the guidance in the continuous reproduction process, it is executed in a short time regeneration process,
A computer program characterized by the above. A computer program used for a computer that reproduces guidance for each of a plurality of steps that constitute work,
On the computer,
Execute a continuous playback process to play the guidance continuously in a predetermined order,
While the continuous regeneration process is being executed, a completed process is detected among the plurality of processes, and a detection process is executed,
A single-shot regeneration process of terminating the continuous regeneration process and reproducing an incomplete guidance, which is the uncompleted process guidance that should be performed immediately after the completion process detected by the detection process among the plurality of processes. Run
When a predetermined operation is performed by the user while the unfinished guidance is being played in the single-shot playback processing, a change process for playing the guidance is executed instead of playing the unfinished guidance.
A computer program characterized by the above.

Images