JP2018063663A - Information management system, information processing apparatus, program, and method for making use of questionnaire - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing system that can flexibly make use of a questionnaire survey without depending on material information.SOLUTION: An information processing system performs management of a questionnaire survey conducted in a plurality of terminal devices, and comprises: means that manages questionnaire information including the conduct situation of a questionnaire survey and receives an operation to edit information on a questionnaire survey that is not currently conducted; means that transmits, to a first terminal device, information for displaying a questionnaire survey result screen on the basis of a request from the first terminal device to start a questionnaire survey that is not conducted yet and transmits, to a second terminal device, information for displaying a questionnaire survey answer screen; and means that transmits, to the first terminal device, information for updating the questionnaire survey result screen displayed on the first terminal on the basis of an answer to the questionnaire survey from the second terminal device.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an information processing system, an information processing apparatus, a program, and a questionnaire operation method.

  In recent years, electronic conference systems such as paperless conference systems have come to be used for the purpose of reducing printing costs and labor, and effective conference management and discussion.

  For example, there is an electronic conference system that can share a display screen in which an input operation is reflected with a small amount of data by sharing display contents between information processing apparatuses in advance and exchanging user operation information. In such an electronic conference system, there is a system in which a questionnaire set in association with a document by an information processing terminal of a presenter is distributed to an information processing terminal of an audience, and the information processing terminal of the audience answers (for example, Patent Document 1).

  In the conventional electronic conference system, the conference client device acquires questionnaire information associated with the material information together with the material information from the conference server device when participating in the conference. Therefore, in the conventional electronic conference system, material information and questionnaire information associated with the material information must be registered before the start of the conference, and the questionnaire depends on the material information during the meeting after the material information is distributed. I couldn't add or edit without it.

  Embodiments of the present invention have been made in view of the above points, and an object thereof is to provide an information processing system capable of operating a questionnaire flexibly without depending on material information.

  In order to achieve the above object, claim 1 of the present application is an information processing system for managing questionnaires performed in a plurality of terminal devices by using one or more information processing apparatuses, and includes questionnaire information including an implementation state of the questionnaire. Information management means for managing and accepting an editing operation for questionnaire information other than the implementation state being implemented, and the first terminal based on a questionnaire start request from a first terminal device for a questionnaire in which the implementation state is not implemented Information for displaying a questionnaire result screen on the device is transmitted to the first terminal device, and a questionnaire response screen is displayed on a second terminal device other than the first terminal device included in the plurality of terminal devices. Based on a questionnaire information transmission means for transmitting information for displaying a message and an answer to the questionnaire from the second terminal device , Characterized by having a a questionnaire result transmitting means for transmitting to the first terminal device information for updating the result screen of the questionnaire which the first terminal device is displayed.

  According to the embodiment of the present invention, a questionnaire can be flexibly operated without depending on material information.

It is a lineblock diagram of an example of a conference system concerning this embodiment. It is a hardware block diagram of an example of the computer which comprises the conference system which concerns on this embodiment. It is a functional block diagram of an example of a conference system. It is a functional block diagram of an example of the display control part, communication part, information processing part, and information management part of a client terminal. It is a functional block diagram of an example of the communication part and information processing part of a conference server apparatus. It is a block diagram of an example of questionnaire information. It is a block diagram of an example of the reference information matched with the questionnaire. It is an image figure of an example of the screen utilized when registering / editing a questionnaire from an administrator terminal. It is an image figure of an example of the screen utilized when registering / editing a questionnaire from an administrator terminal. It is an image figure of an example of the screen utilized when registering / editing a questionnaire from an administrator terminal. It is an image figure of an example of the screen used when registering / editing a questionnaire from a presenter terminal. It is a sequence diagram of an example of the implementation process of a questionnaire. It is an image figure of an example of a questionnaire list screen. It is an image figure of an example of a questionnaire reply screen. It is an image figure of an example of a questionnaire result screen. It is an image figure of an example of a screen after a questionnaire reply. It is a block diagram of an example of the total questionnaire result.

Next, embodiments of the present invention will be described in detail. In the present embodiment, the conference system is shown as an example, but the present invention can also be applied to other systems such as a seminar system and an education system that share a display screen of materials.
[First Embodiment]
<System configuration>
FIG. 1 is a configuration diagram of an example of a conference system according to the present embodiment. The conference system 1 in FIG. 1 shows an example of a configuration in which a conference server device 10 and a plurality of client terminals 12 are connected to a network N1 such as a LAN.

  The conference server apparatus 10 accepts a conference registration request, a document data registration request, and the like, and stores them as conference information. In addition, the conference server device 10 performs conference holding and participation control. The conference server apparatus 10 can be realized by software and services that operate on one or more computers. The conference server apparatus 10 can also be realized in the form of a so-called cloud service. The conference server device 10 is realized by, for example, a device dedicated to the conference system 1 or an information processing device such as a general workstation or PC.

  The client terminal 12 includes an administrator terminal operated by a conference manager (operator) and a participant terminal operated by a conference participant. An application called a management tool is installed in the client terminal 12 that is an administrator terminal. The management tool has a function of registering conferences, document data and questionnaires in the conference server device 10, a function of registering conference participants, and the like.

  The client terminal 12 as a participant terminal is equipped with a conference application (hereinafter simply referred to as a conference app). The conference app has a function to display a list of conferences, materials and questionnaires.

  The client terminal 12 may be a terminal device such as a PC, a tablet terminal, a smartphone, a mobile phone, a PDA, or a wearable terminal, a virtual machine, a projector, an electronic blackboard, or a device dedicated to the conference system 1. The application that runs on the client terminal 12 may be a native application, a web browser, and a web application that runs on the web browser.

  Further, the client terminal 12 that is a participant terminal has a function of acquiring conference information from the conference server device 10, downloading material data, and participating in the conference. In the conference system 1, any user who participates in the conference may be a presenter.

  Before the conference is held, the administrator and the presenter register conference information, document data, questionnaire information, and the like from the client terminal 12 in the conference server device 10. A conference participant logs in to the conference server device 10 from the client terminal 12 which is a participant terminal. The conference server device 10 performs authentication according to whether authentication information such as a login ID and password received from the client terminal 12 at the time of login matches authentication information stored in a user information DB described later.

  If the authentication is successful, a session associated with the login ID is established between the client terminal 12 and the conference server device 10. Note that the conference server device 10 does not need to request authentication information when the client terminal 12 logs in. In this case, it is possible to associate the communication ID with the session established by the conference server device 10 issuing a communication ID for specifying the communication destination and assigning it to the client terminal 12.

  In addition, after establishing a session with the conference server apparatus 10 without using authentication information, the client terminal 12 may log in to the conference server apparatus 10 using authentication information at a predetermined timing. In this case, a session associated with the login ID is established instead of the communication ID.

  Thereafter, the client terminal 12 of the participant designates a conference that the user desires to join from conferences included in the conference information received from the conference server device 10, and transmits a participation request including the conference ID of the designated conference to the conference server device 10. So you can join the meeting.

  Specifically, the conference server device 10 manages the participation state in the conference by associating the received conference ID with the login ID or communication ID corresponding to the client terminal 12 that transmitted the participation request. By managing in this way, the conference server apparatus 10 can grasp which client terminal 12 is participating in which conference. When the conference server apparatus 10 receives a withdrawal request from the client terminal 12, the conference server apparatus 10 is updated to a state in which the conference ID is not associated with the login ID or the communication ID in order to update the participation state of the client terminal 12. . After updating the participation state in the conference, the conference server apparatus 10 acquires the material data associated with the conference ID in the conference information DB, and transmits the acquired material data to the client terminal 12 that is the transmission source of the participation request. . The received document data is displayed on the client terminal 12 of the conference participant who has received the document data.

  During participation in the conference, the client terminal 12 that is a participant terminal synchronizes the display screen of the material data with the participant terminal (hereinafter referred to as the presenter terminal) operated by the presenter in the conference. The presenter terminal has information indicating the authority of the presenter as role information. Information indicating the authority of the presenter may be acquired voluntarily by an operation input to the presenter terminal, or may be acquired by being received from the conference server device 10 by being specified from another client terminal 12. Also good.

  Participant terminals operated by listeners other than the presenter (hereinafter referred to as “listener terminals”) receive input operations (page turning, handwritten memos, etc.) transmitted from the conference server device 10 in response to operations on the presenter terminal. The operation information shown can be received via the session in real time, and the display screen can be shared with the presenter terminal by reflecting the same operation on the display screen of the document data based on the received operation information. The transmission of the operation information can be realized by transmitting the session server device 10 through a session to the participating client terminal 12 corresponding to the login ID or the communication ID associated with the same conference ID as the presenter terminal. . The listener terminal does not have information indicating the authority of the presenter as role information. The client terminal 12 that does not have information indicating the authority of the presenter may receive information indicating the listener from the conference server device 10 as role information, for example. Note that information indicating the authority of the presenter may be held by a plurality of client terminals 12 in one meeting.

  For example, when the document data page is turned on the presenter terminal, the document data page is turned on the listener terminal and the same screen is shared. In addition, when a presenter writes a handwritten memo that draws a mark or a line or adds a character with a touch pen or a mouse operation on the presenter terminal, it is reflected on the screen of the listener terminal.

  In addition, a questionnaire registered by the presenter in advance in the conference server device 10 or registered in the conference server device 10 during the conference can be distributed to the listener terminal. The answer result to the questionnaire is processed by the conference server device 10 in real time and reflected on the display of the presenter terminal. The presenter can also close the questionnaire, display the questionnaire result on the listener terminal, and share the questionnaire result with the listener. The distribution of the questionnaire, the deadline, and the sharing of the questionnaire results can also be performed from the administrator terminal.

  The manager (operator) of the conference can provide support for the presenter during the conference. With support from the administrator, the presenter can concentrate on explaining. In the conference system 1 according to the present embodiment, the administrator or the presenter can perform operations such as starting a questionnaire, closing a questionnaire, and sharing a questionnaire result.

  In the conference system 1, the conference server device 10 and the client terminal 12 can perform data communication via the network N1. The network N1 may be the Internet, a dedicated line, a wired line, or a wireless line in addition to the LAN.

  The document data is, for example, electronic data in a file format such as PDF, PPT, WORD, EXCEL, JPEG, PNG, BMP, HTML, XML, but may be in other formats. Further, the material data may be electronic data of images and moving images. In the present embodiment, a case where the document data is electronic data including a plurality of pages will be described as an example.

<Hardware configuration>
The conference server device 10 and the client terminal 12 are realized by, for example, the hardware configuration shown in FIG. FIG. 2 is a hardware configuration diagram of an example of a computer constituting the conference system according to the present embodiment.

  The client terminal 12 shown in FIG. 2 includes an input device 501, a display device 502, an external I / F 503, a RAM 504, a ROM 505, a CPU 506, a communication I / F 507, an HDD 508, and the like, which are mutually connected by a bus B. The client terminal 12 may have a configuration including a camera, a microphone, a speaker, and the like.

  The input device 501 includes a keyboard, a mouse, a touch panel, and the like, and is used by a user to input each operation signal. The display device 502 includes a display and the like, and displays a processing result by the computer. A communication I / F 507 is an interface for connecting the computer to various networks. Thus, the computer can perform data communication via the communication I / F 507.

  The HDD 508 is an example of a nonvolatile storage device that stores programs and data. Programs and data stored in the HDD 508 include an OS that is basic software for controlling the entire computer, and application software that provides various functions on the OS (hereinafter simply referred to as an application). Note that the computer may use a drive device (for example, a solid state drive: SSD) that uses a flash memory as a storage medium instead of the HDD 508.

  The external I / F 503 is an interface with an external device. The external device includes a recording medium 503a. Accordingly, the computer can read and / or write the recording medium 503a via the external I / F 503. Examples of the recording medium 503a include a flexible disk, a CD, a DVD, an SD memory card, a USB memory, and a SIM card.

  The ROM 505 is an example of a nonvolatile semiconductor memory (storage device) that can retain programs and data even when the power is turned off. The ROM 505 stores programs and data such as BIOS, OS settings, and network settings that are executed when the computer is started. The RAM 504 is an example of a volatile semiconductor memory (storage device) that temporarily stores programs and data.

  The CPU 506 is an arithmetic unit that realizes control and functions of the entire computer by reading a program and data from a storage device such as the ROM 505 and the HDD 508 onto the RAM 504 and executing processing. The CPU 506 may be realized by one processor or a plurality of processors. The client terminal 12 can implement various processes as described later by executing the program with the above hardware configuration, for example.

  The conference server apparatus 10 shown in FIG. 2 includes an input device 601, a display device 602, an external I / F 603, a RAM 604, a ROM 605, a CPU 606, a communication I / F 607, an HDD 608, and the like. Yes. The hardware configuration of the conference server device 10 is the same as the hardware configuration of the client terminal 12, but the input device 601 and the display device 602 may be connected and used when necessary. The conference server device 10 can implement various processes as described later by executing a program with the above hardware configuration, for example.

<Software configuration>
The conference server device 10 and the client terminal 12 of the conference system 1 according to the present embodiment are realized by the following functional blocks.

  FIG. 3 is a functional block diagram of an example of a conference system. In addition, the functional block of FIG. 3 has shown about the function required for description of this embodiment among the functions which the conference server apparatus 10 and the client terminal 12 provide, and another function may exist.

  The conference server apparatus 10 of FIG. 3 implements the communication unit 20, the information processing unit 22, the authentication unit 24, and the information management unit 26 by executing a program. Further, the client terminal 12 implements a UI control unit 30, a communication unit 32, an information processing unit 34, a login request unit 36, and an information management unit 38 by executing a program.

  The communication unit 20 of the conference server device 10 controls communication with the client terminal 12. The information processing unit 22 performs information processing such as conference registration and conference control. The authentication unit 24 performs processing related to authentication. The information management unit 26 manages a user information DB, a conference information DB, and the like. The user information DB stores user information. Specifically, the user information is authentication information necessary for authentication such as a login ID and a password. The login ID includes a user ID and a terminal ID. User information may be edited or added by logging into the conference server device 10 from the client terminal 12 and accessing the user information DB. The conference information DB stores conference information.

  The conference information shown in FIG. 3 is information related to the conference registered from the client terminal 12 by the conference manager or presenter. The conference information in FIG. 3 includes a conference ID, a conference name, material data, authentication information, questionnaire information, response information, reference information, and the like. The answer information indicates the answer result of the questionnaire.

  The UI control unit 30 of the client terminal 12 includes a display control unit 40, an input operation control unit 42, and the like, and performs control related to UI (user interface) display. The display control unit 40 performs UI display control. The input operation control unit 42 receives an input operation from the user and performs control based on the input operation. The communication unit 32 controls communication with the conference server device 10. The information processing unit 34 performs information processing such as the above-described process of participating in the conference and processing of operation information received during the conference. The login request unit 36 receives a login request from the user, and transmits the login request to the conference server apparatus 10 in order to authenticate the user and the terminal. The information management unit 38 manages information necessary for the client terminal 12.

  The display control unit 40, the communication unit 32, the information processing unit 34, and the information management unit 38 of the client terminal 12 illustrated in FIG. 3 are realized by, for example, functional blocks illustrated in FIG. FIG. 4 is a functional block diagram of an example of the display control unit, the communication unit, the information processing unit, and the information management unit of the client terminal.

  FIG. 4A is a functional block diagram of the display control unit 40. The display control unit 40 includes a questionnaire registration screen display unit 51, a questionnaire list screen display unit 52, a questionnaire response screen display unit 53, and a questionnaire result screen display unit 54. The questionnaire registration screen display unit 51 controls the display of the questionnaire registration screen. The questionnaire list screen display unit 52 controls the display of the questionnaire list screen. The questionnaire response screen display unit 53 controls the display of the questionnaire response screen. The questionnaire result screen display unit 54 controls the display of the questionnaire result screen.

  FIG. 4B is a functional block diagram of the communication unit 32. The communication unit 32 includes a questionnaire information transmission / reception unit 61. The questionnaire information transmitting / receiving unit 61 transmits / receives questionnaire information to / from the conference server device 10.

  FIG. 4C is a functional block diagram of the information processing unit 34. The information processing unit 34 includes a questionnaire registration screen generation unit 71, a questionnaire list screen generation unit 72, a questionnaire response screen generation unit 73, and a questionnaire result screen generation unit 74. The questionnaire registration screen generation unit 71 generates a questionnaire registration screen. The questionnaire list screen generation unit 72 generates a questionnaire list screen. The questionnaire response screen generation unit 73 generates a questionnaire response screen. The questionnaire result screen generation unit 74 generates a questionnaire result screen.

  FIG. 4D is a functional block diagram of the information management unit 38. The information management unit 38 has a questionnaire information management unit 81. The questionnaire information management unit 81 manages questionnaire information.

  Further, the communication unit 20 and the information processing unit 22 of the conference server device 10 illustrated in FIG. 3 are realized by, for example, functional blocks illustrated in FIG. FIG. 5 is a functional block diagram of an example of the communication unit and the information processing unit of the conference server apparatus.

  FIG. 5A is a functional block diagram of the communication unit 20. The communication unit 20 includes a questionnaire information transmission / reception unit 91 and a questionnaire result transmission / reception unit 92. The questionnaire information transmission / reception unit 91 transmits / receives questionnaire information to / from the client terminal 12. The questionnaire result transmission / reception unit 92 transmits information for updating the questionnaire result screen displayed on the presenter terminal.

  FIG. 5B is a functional block diagram of the information processing unit 22. The information processing unit 22 includes a questionnaire information processing unit 101. The questionnaire information processing unit 101 performs processing related to questionnaire information.

  Note that the functional blocks shown in FIGS. 3 to 5 are examples. For example, some of the functional blocks of the conference server apparatus 10 in FIG. 3 may operate on another information processing apparatus or the client terminal 12. In that case, the functional blocks communicate with each other as necessary to exchange information.

  The manager (operator) of the conference registers questionnaire information by operating a management tool installed in the administrator terminal. For example, the presenter may register the questionnaire information from a conference application installed in the presenter terminal. When the questionnaire is started, the participant terminal operated by the participant of the conference generates a screen corresponding to the above-described role information (presenter or auditor). For example, the presenter terminal generates a questionnaire registration screen, a questionnaire list screen, or a questionnaire result screen. The listener terminal generates a questionnaire response screen or a questionnaire result screen.

  The audience responds to the questionnaire from the questionnaire response screen. The listener terminal transmits the answer result of the questionnaire by the listener to the conference server device 10. The conference server device 10 transmits the answer result of the questionnaire by the listener to the presenter terminal in real time. The presenter terminal reflects the answer result of the questionnaire received in real time from the conference server apparatus 10 on the questionnaire result screen. In addition, the conference server device 10 stores the answer result of the questionnaire by the listener as the answer information in the meeting information DB in association with the questionnaire information.

  Thereby, the conference server apparatus 10 can display the questionnaire result screen on the presenter terminal and the listener terminal after conducting the questionnaire. In addition, the conference manager (operator) can operate the management tool installed in the manager terminal, and download the answer result of the questionnaire by the listener from the conference server device 10.

《Questionnaire information》
The questionnaire information included in the meeting information in FIG. 3 is configured as shown in FIG. 6, for example. FIG. 6 is a configuration diagram of an example of questionnaire information. The questionnaire information in FIG. 6 includes a conference ID, a questionnaire ID, a questionnaire title, question contents, options, the number of selections, a display method, an executable user, and a status.

  The conference ID is an example of identification information that uniquely identifies the conference. The questionnaire ID is an example of identification information for uniquely identifying the questionnaire. The questionnaire title is the title of the questionnaire. The question content is the content of the question in the questionnaire. The question content corresponds to, for example, the item “explanation” on the questionnaire registration screen 1100 in FIG. 9 or the questionnaire registration screen 1300 in FIG. An option is an option that the listener can select as an answer to the question.

  The number of selections indicates the number that the listener selects from the choices as an answer to the question. Note that the question content corresponds to, for example, the item “number of selections” on the questionnaire registration screen 1100 in FIG. 9 or the questionnaire registration screen 1300 in FIG. 11.

  The display method designates the display method used when generating the questionnaire result screen. For example, a pie chart “Pie” or a bar chart “bar” is designated. The executable user designates a user who can carry out the questionnaire. When “Any” is designated as an executable user, anyone can conduct the questionnaire. It should be noted that all questionnaires can be conducted from the management tool. The display method and the executable user can be set from a screen used when registering / editing a questionnaire, such as the questionnaire registration screen 1100 in FIG. 9 or the questionnaire registration screen 1300 in FIG.

  The status is set to “Not implemented”, “Ongoing” or “Ended” as the questionnaire implementation status. The questionnaire information of the questionnaire whose implementation status is not yet implemented or can be edited. On the other hand, the questionnaire information of the questionnaire whose implementation state is being implemented cannot be edited. In addition, when the questionnaire information whose implementation state is finished is selected, the presenter terminal generates and displays questionnaire result information of the questionnaire.

  In addition, the reason that the questionnaire information of the questionnaire whose implementation status is finished can be edited is that a simple questionnaire created during the meeting (for example, a simple description of the question contents and options) can be corrected after the meeting. . In the conference system 1 of the present embodiment, questionnaires with options A, B, C, and D are created during the conference, and the options A, B, C, and D are accurately selected after the conference as “red, blue, yellow, green”. Can be corrected.

  The questionnaire information in FIG. 6 is assigned a questionnaire ID that uniquely identifies the questionnaire, and is associated with the conference ID. Further, in the questionnaire information of FIG. 6, for each questionnaire, material data and images that are desired to be referred to when answering the questionnaire may be associated as reference information. For example, in a seminar such as medical care, when a questionnaire is conducted, it is assumed that the patient wants to answer the questionnaire by comparing case images.

  FIG. 7 is a configuration diagram of an example of reference information associated with a questionnaire. The reference information in FIG. 7 includes a questionnaire ID, a reference image URL, a reference material ID, a page number, and a reference material URL. The reference information in FIG. 7 is associated with the questionnaire ID. The reference image URL is a reference URL of a reference image stored in the conference server device 10. The reference material ID is a material ID for identifying the material data used in the conference. The page number is the page number of the material data of the material ID, and the page number that the user wants to see for reference is designated. If the entire document is a reference material, the page number may be “None”. When the page number is “None”, the first page of the material is displayed. The reference material ULR is not registered in the conference, but the URL is set when there is a material or a Web page that the user wants to refer to when answering the questionnaire. The reference material ULR may be set to “none”.

<Processing>
《Register / Edit Questionnaire》
The questionnaire registration / editing process can be performed, for example, from the screens of FIGS. 8 to 10 displayed on the administrator terminal. 8 to 10 are image diagrams of examples of screens used when registering / editing a questionnaire from the administrator terminal.

  By pressing a questionnaire addition button 1001 on the conference management / new conference registration screen 1000 in FIG. 8, the conference manager can display the questionnaire registration screen 1100 in FIG. 9 on the administrator terminal. The meeting manager can add a questionnaire by inputting necessary information on the questionnaire registration screen 1100 and pressing a save button 1101. The questionnaire registration screen 1100 in FIG. 9 shows an example of inputting a title, description, number of selections, and options as information necessary for adding a questionnaire.

  It should be noted that the administrator of the conference can edit the questionnaire information from the questionnaire registration screen 1100 for questionnaire information whose implementation status is not being implemented. That is, the manager of the conference can edit the questionnaire information whose implementation status is not being implemented before, during, and after the conference. By pressing a save button 1101 on the questionnaire registration screen 1100 in FIG. 9, the conference manager can close the questionnaire registration screen 1100.

  The conference management / new conference registration screen 1000 in FIG. 10 shows an example in which materials and questionnaires have been registered. The conference management / new conference registration screen 1000 in FIG. 10 displays a list 1200 of registered materials and questionnaires. The manager of the conference can change or delete the selected document / questionnaire by selecting the document / questionnaire from the document / questionnaire list 1200 and pressing the change button 1201 or the delete button 1202.

  The questionnaire registration / editing process can also be performed from the screen of FIG. 11 displayed on the presenter terminal, for example. FIG. 11 is an image diagram of an example of a screen used when registering / editing a questionnaire from the presenter terminal. During the meeting, the presenter can start the questionnaire by displaying the questionnaire registration screen 1300 of FIG. 11 on the presenter terminal, inputting necessary information on the questionnaire registration screen 1300, and pressing the start button 1301. When the presenter terminal 12A registers the questionnaire during the conference, the presenter terminal 12A registers the questionnaire information in FIG. 6 in association with the conference ID that is currently participating.

  The questionnaire registration screen 1300 in FIG. 11 is displayed on the presenter terminal when a “+” button on a questionnaire list screen described later is pressed. A questionnaire registration screen 1300 in FIG. 11 is an example in which a questionnaire title, description, number of selections, and options are input as necessary information.

  In addition, when creating and carrying out a questionnaire during a meeting, it becomes troublesome to input all necessary information. Therefore, the presenter terminal starts the questionnaire when the start button 1301 is pressed even if the title and description are not filled in. The presenter can also enter a questionnaire by inputting simple words such as A, B, C, and D in the options and explaining the options verbally. In this case, since it becomes difficult to grasp what kind of questionnaire it was after, it is possible to edit the questionnaire information such as the title, explanation, and options of the completed questionnaire.

《Implementation of questionnaire》
The questionnaire execution process is performed, for example, according to the procedure shown in the sequence diagram of FIG. FIG. 12 is a sequence diagram illustrating an example of a questionnaire implementation process. During the conference, the presenter operates the presenter terminal 12A to instruct display of the questionnaire list screen from the questionnaire list acquisition UI.

  In step S11, the questionnaire information transmitting / receiving unit 61 of the presenter terminal 12A makes a questionnaire list acquisition request to the conference server apparatus 10. In step S12, the conference server apparatus 10 receives a questionnaire list acquisition request from the presenter terminal 12A.

  Upon receiving the questionnaire list acquisition request, the conference server apparatus 10 proceeds to step S13, and transmits questionnaire information associated with the conference in which the presenter terminal 12A is participating to the presenter terminal 12A. If the user has logged in, the conference server apparatus 10 may transmit questionnaire information designated as an executable user by the presenter to the presenter terminal 12A.

  In step S14, the questionnaire information management unit 81 of the presenter terminal 12A stores and manages the questionnaire information received by the questionnaire information transmission / reception unit 61. The questionnaire list screen generating unit 72 of the presenter terminal 12A generates a questionnaire list screen 1400 as shown in FIG. 13 based on the questionnaire information received by the questionnaire information transmitting / receiving unit 61. The questionnaire list screen display unit 52 displays the generated questionnaire list screen 1400. FIG. 13 is an image diagram of an example of a questionnaire list screen. The questionnaire list screen 1400 of FIG. 13 includes a questionnaire list 1402 registered in the conference server apparatus 10 and a “+” button 1403 for transitioning to the questionnaire registration screen 1300. The questionnaire registration screen 1300 is generated and displayed by the questionnaire registration screen generation unit 71 and the questionnaire registration screen display unit 51 of the presenter terminal 12A. The presenter instructs the start of the questionnaire by selecting a questionnaire to be executed from the questionnaire list 1402 on the questionnaire registration screen 1300 and pressing a start button 1401.

  In step S15, the questionnaire information transmitting / receiving unit 61 of the presenter terminal 12A transmits a questionnaire start request for the questionnaire selected by the presenter to the conference server apparatus 10. In step S16, the conference server apparatus 10 receives the questionnaire start request.

  Upon receiving the questionnaire start request from the presenter terminal 12A, the conference server apparatus 10 proceeds to step S17, and transmits questionnaire information corresponding to the questionnaire start request to the presenter terminal 12A and the listener terminal 12B participating in the conference.

  In step S18, the questionnaire information transmitting / receiving unit 61 of the listener terminal 12B receives the questionnaire information corresponding to the questionnaire start request from the conference server device 10. In addition, the questionnaire information transmission / reception unit 61 receives reference information from the conference server device 10. The questionnaire information management unit 81 stores and manages the questionnaire information and reference information received by the questionnaire information transmission / reception unit 61. The questionnaire response screen generation unit 73 of the listener terminal 12B generates a questionnaire response screen 1500 as shown in FIG. 14 based on the received questionnaire information of FIG. The questionnaire response screen display unit 53 displays the generated questionnaire response screen 1500. FIG. 14 is an image diagram of an example of a questionnaire response screen. The questionnaire response screen 1500 in FIG. 14 includes options 1501, reference information buttons 1502, and response transmission buttons 1503.

  The listener can transmit an answer to the questionnaire to the conference server device 10 by selecting an option from the options 1501 on the questionnaire response screen 1500 and pressing a response transmission button 1503 on the listener terminal 12B. As shown in the reference information of FIG. 7, when the reference information is associated with the questionnaire information, the reference information button 1502 is displayed in a state where the reference information button 1502 can be pressed.

  When the reference information button 1502 is pressed by the listener, the listener terminal 12B displays the reference information in another window or multi-window. In the questionnaire response screen 1500 of FIG. 14, the listener can answer the questionnaire while freely transitioning between the screen displaying the reference information and the questionnaire response screen 1500.

  In step S <b> 19, the questionnaire information transmitting / receiving unit 61 of the presenter terminal 12 </ b> A receives questionnaire information corresponding to the questionnaire start request from the conference server device 10. The questionnaire information management unit 81 stores and manages the questionnaire information received by the questionnaire information transmission / reception unit 61. The questionnaire result screen generation unit 74 of the presenter terminal 12A generates a questionnaire result screen 1600 as shown in FIG. 15 based on the received questionnaire information of FIG. The questionnaire result screen display unit 54 displays the generated questionnaire result screen 1600. FIG. 15 is an image diagram of an example of a questionnaire result screen.

  The questionnaire result screen in FIG. 15 includes answer result information 1601 for the questionnaire, a result sharing button 1602 and an end button 1603. In response result information 1601, according to the designation by the display method of FIG. 6, the answer results of the questionnaire by the listener are represented by a pie chart or a bar graph. The answer result information 1601 is updated in real time every time a listener who participates in the conference answers a questionnaire from the listener terminal 12B.

  When the presenter presses the result sharing button 1602, the presenter terminal 12A can request the conference server apparatus 10 to share the questionnaire result for displaying the questionnaire result screen 1600 on the listener terminal 12B. When the presenter presses the end button 1603, the presenter terminal 12A requests the conference server device 10 to end the questionnaire, and can end the questionnaire.

  In step S20, the listener selects an option from the questionnaire response screen 1500 in FIG. 14 and presses a response transmission button 1503. The questionnaire information transmission / reception unit 61 of the listener terminal 12B transmits the option selected by the listener to the conference server apparatus 10 as a questionnaire response result. In step S <b> 21, the conference server apparatus 10 receives a questionnaire response result from the listener terminal 12 </ b> B. The questionnaire response result received by the conference server apparatus 10 in step S21 is information on the login ID, questionnaire ID, and selected option corresponding to the listener terminal 12B, and is stored in the conference information DB. In addition, the conference server device 10 transmits the login ID, questionnaire ID, and selected option information corresponding to the received listener terminal 12B to the presenter terminal 12A.

  Proceeding to step S22, the conference server apparatus 10 returns the completion of reception of the questionnaire response result to the questionnaire information transmitting / receiving unit 61 of the listener terminal 12B that transmitted the questionnaire response result. The questionnaire information management unit 81 stores and manages the questionnaire response results received by the questionnaire information transmission / reception unit 61. The questionnaire response screen generation unit 73 and the questionnaire response screen display unit 53 of the listener terminal 12B that has returned the completion of the reception of the questionnaire response result display a post-question-answer screen 1700 as shown in FIG. 16, for example, in step S23.

  FIG. 16 is an image diagram of an example of a screen after answering a questionnaire. The post-question-answer screen 1700 in FIG. 16 continues to be displayed until the result sharing button 1602 or the end button 1603 is pressed on the presenter terminal 12A. By continuing to display the screen 1700 after answering the questionnaire in FIG. 16 and not accepting other operations, the conference system 1 according to the present embodiment can also be expected to concentrate on the questionnaire.

  The conference server apparatus 10 transmits the questionnaire response result to the presenter terminal 12A in step S22. In step S <b> 24, the questionnaire information transmission / reception unit 61 of the presenter terminal 12 </ b> A receives the questionnaire response result from the conference server device 10. The questionnaire information management unit 81 of the presenter terminal 12A stores and manages the questionnaire response results received by the questionnaire information transmission / reception unit 61. The questionnaire result screen generation unit 74 and the questionnaire result screen display unit 54 update the display of the response result information 1601 on the questionnaire result screen 1600 in FIG. 15 based on the received questionnaire response result. The questionnaire may be selectable from a plurality of options.

  When the presenter presses the result sharing button 1602 on the questionnaire result screen 1600, the questionnaire information transmitting / receiving unit 61 of the presenter terminal 12A proceeds to step S25, and the questionnaire result sharing for displaying the questionnaire result screen 1600 on the listener terminal 12B is performed. Requests to the conference server device 10. In step S26, the conference server apparatus 10 receives a questionnaire result sharing request.

  Proceeding to step S27, the conference server apparatus 10 transmits the answer result of the questionnaire to the listener terminal 12B participating in the conference. In step S <b> 28, the questionnaire information transmission / reception unit 61 of the listener terminal 12 </ b> B receives the questionnaire response result from the conference server device 10. The questionnaire information management unit 81 of the listener terminal 12B stores and manages the answer results of the questionnaire received by the questionnaire information transmission / reception unit 61. The questionnaire result screen generation unit 74 of the listener terminal 12 </ b> B generates a questionnaire result screen 1600 of FIG. 15 based on the questionnaire response result received from the conference server device 10. The questionnaire result screen display unit 54 displays the generated questionnaire result screen 1600. The display of the questionnaire result screen 1600 is forcibly displayed also on the listener terminal 12B that has not yet answered the questionnaire.

  When the presenter presses the end button 1603 on the questionnaire result screen 1600, the presenter terminal 12A proceeds to step S29 and requests the conference server apparatus 10 to end the questionnaire. In step S30, the conference server apparatus 10 receives a request to end the questionnaire from the presenter terminal 12A. Proceeding to step S31, the conference server apparatus 10 transmits a request for transition from the questionnaire result screen 1600 to the material browsing screen to the presenter terminal 12A and the listener terminal 12B.

  In step S32, the presenter terminal 12A shifts the display from the questionnaire result screen 1600 to the material browsing screen. In step S33, the listener terminal 12B changes the display from the questionnaire result screen 1600 to the material browsing screen. When the presenter terminals 12A and 12B display returns to the material browsing screen, the series of processes for conducting the questionnaire is completed.

  By conducting the questionnaire, the conference server apparatus 10 stores the questionnaire results as shown in FIG. FIG. 17 is a configuration diagram of an example of the aggregated questionnaire results. The questionnaire result in FIG. 17 stores the number of people who have selected an option and the listener who has selected the option for each questionnaire. Note that in the case of an answer result from the listener terminal 12B that is not logged in, since the listener who has selected the option cannot be determined, the listener who has selected the option is not saved.

(Summary)
In the conference system 1 of the present embodiment, the questionnaire is registered in association with the conference, not registered in association with the conference material. Further, in the conference system 1 of the present embodiment, the questionnaire information is not delivered from the conference server device 10 to the participant terminal together with the material information at the start of the conference, but is given by the presenter or the like without depending on the material information. The questionnaire information is distributed from the conference server device 10 to the participant terminals. With such a mechanism, the conference system 1 of the present embodiment can add and edit questionnaire information at any timing before, during, and after the meeting, and can flexibly operate the questionnaire.

  The present invention is not limited to the specifically disclosed embodiments, and various modifications and changes can be made without departing from the scope of the claims. The client terminal 12 is an example of a terminal device described in the claims. The conference server device 10 is an example of an information processing device. The presenter terminal 12A is an example of a first terminal device. The listener terminal 12B is an example of a second terminal device.

  Note that the conference server device 10 and the conference system 1 having one or more client terminals 12 are examples, and it goes without saying that there are various system configuration examples depending on applications and purposes.

  Each function of the embodiment described above can be realized by one or a plurality of processing circuits. Here, the “processing circuit” in this specification means a processor programmed to execute each function by software, such as a processor implemented by an electronic circuit, or designed to execute each function described above. It includes devices such as ASIC (Application Specific Integrated Circuit), DSP (digital signal processor), FPGA (field programmable gate array), and conventional circuit modules.

  Moreover, the meeting of this embodiment demonstrated above is a concept including bidirectional | two-way or one-way communication between users, such as a seminar, a lesson, and brainstorming besides the meaning of the meeting normally used.

DESCRIPTION OF SYMBOLS 1 Conference system 10 Conference server apparatus 12 Client terminal 12A Presenter terminal 12B Auditor terminal 20 Communication part 22 Information processing part 24 Authentication part 26 Information management part 30 UI control part 32 Communication part 34 Information processing part 36 Login request part 38 Information management Unit 40 Display control unit 42 Input operation control unit 51 Questionnaire registration screen display unit 52 Questionnaire list screen display unit 53 Questionnaire answer screen display unit 54 Questionnaire result screen display unit 61 Questionnaire information transmission / reception unit 71 Questionnaire registration screen generation unit 72 Questionnaire list screen generation Unit 73 Questionnaire response screen generation unit 74 Questionnaire result screen generation unit 81 Questionnaire information management unit 91 Questionnaire information transmission / reception unit 101 Questionnaire information processing unit 501, 601 Input device 502, 602 Display device 503, 603 External I / F
503a, 603a Recording medium 504, 604 RAM (Random Access Memory)
505, 605 ROM (Read Only Memory)
506, 606 CPU (Central Processing Unit)
507, 607 Communication I / F
508, 608 HDD (Hard Disk Drive)
1000 Meeting Management / New Meeting Registration Screen 1100 Questionnaire Registration Screen 1200 List of Materials / Questionnaire 1300 Questionnaire Registration Screen 1400 Questionnaire List Screen 1500 Questionnaire Response Screen 1600 Questionnaire Result Screen 1700 Screen After Questionnaire Response B Bus N1 Network

JP 2016-27459 A

Claims (8)

An information processing system for managing questionnaires performed in a plurality of terminal devices by using one or more information processing devices,
Information management means for managing questionnaire information including an implementation state of the questionnaire, and receiving an editing operation for questionnaire information other than the implementation state being implemented;
Based on a questionnaire start request from the first terminal device for a questionnaire that has not been implemented, information for displaying a questionnaire result screen on the first terminal device is transmitted to the first terminal device. Questionnaire information transmitting means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Based on an answer to the questionnaire from the second terminal device, questionnaire result transmission means for transmitting information for updating the questionnaire result screen displayed by the first terminal device to the first terminal device;
An information processing system. The questionnaire information transmitting means transmits information for displaying the questionnaire result screen on the second terminal device to the second terminal device based on a questionnaire result sharing request from the first terminal device. The information processing system according to claim 1. The information management means manages reference information in association with the questionnaire,
The questionnaire information transmission means includes information for displaying the reference information managed by the information management means in association with the questionnaire together with information for displaying the questionnaire response screen. The information processing system according to claim 1, wherein the information processing system transmits the information to a terminal device. The questionnaire information transmission means, based on a questionnaire end request from the first terminal device, the content that the first terminal device and the second terminal device shared and displayed before the start of the questionnaire, 4. The information to be displayed on the first terminal device and the second terminal device is transmitted to the first terminal device and the second terminal device. 5. Information processing system. An information processing device for managing questionnaires performed in a plurality of terminal devices,
Information management means for managing questionnaire information including an implementation state of the questionnaire, and receiving an editing operation for questionnaire information other than the implementation state being implemented;
Based on a questionnaire start request from the first terminal device for a questionnaire that has not been implemented, information for displaying a questionnaire result screen on the first terminal device is transmitted to the first terminal device. Questionnaire information transmitting means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Based on an answer to the questionnaire from the second terminal device, questionnaire result transmission means for transmitting information for updating the questionnaire result screen displayed by the first terminal device to the first terminal device;
An information processing apparatus. An information processing device for managing questionnaires performed in a plurality of terminal devices,
Information management means for managing questionnaire information including an implementation state of the questionnaire, and receiving an editing operation for questionnaire information other than the implementation state being implemented;
Based on a questionnaire start request from the first terminal device for a questionnaire that has not been implemented, information for displaying a questionnaire result screen on the first terminal device is transmitted to the first terminal device. Questionnaire information transmission means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Based on an answer to the questionnaire from the second terminal device, a questionnaire result transmitting means for transmitting to the first terminal device information for updating the questionnaire result screen displayed by the first terminal device;
Program to function as. A questionnaire operation method of an information processing system in which questionnaire management performed in a plurality of terminal devices is performed by one or more information processing devices,
An information management step of managing questionnaire information including an implementation state of the questionnaire and receiving an editing operation for questionnaire information other than the implementation state being implemented;
Based on a questionnaire start request from the first terminal device for a questionnaire that has not been implemented, information for displaying a questionnaire result screen on the first terminal device is transmitted to the first terminal device. A questionnaire information transmitting step for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
A questionnaire result transmission step of transmitting information for updating the questionnaire result screen displayed by the first terminal device to the first terminal device based on an answer to the questionnaire from the second terminal device;
Questionnaire operation method having An information processing system in which an application installed in a plurality of terminal devices and an information processing device that manages questionnaires performed in the plurality of terminal devices are connected via a network,
Information management means for managing questionnaire information including an implementation state of the questionnaire, and receiving an editing operation for questionnaire information other than the implementation state being implemented;
Based on a questionnaire start request from the first terminal device for a questionnaire that has not been implemented, information for displaying a questionnaire result screen on the first terminal device is transmitted to the first terminal device. Questionnaire information transmitting means for transmitting information for displaying a questionnaire response screen on a second terminal device other than the first terminal device included in the plurality of terminal devices;
Based on an answer to the questionnaire from the second terminal device, questionnaire result transmission means for transmitting information for updating the questionnaire result screen displayed by the first terminal device to the first terminal device;
An information processing system.

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