JP2017199189A - Information processing device, information processing method, program, and information processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information processing device and the like capable of efficiently supporting an operation management of a commercial facility such as a parking lot and the like.SOLUTION: An information processing device according to one embodiment includes: an acquisition unit; a storage unit; and an output unit. The acquisition unit acquires sales associated information relating to a status of sales of the commercial facility managed by an owner of the commercial facility. The storage unit stores sales associated information acquired in association with owner information relating to the owner of the commercial facility. The output unit generates aggregated information by aggregating the sales associated information of the commercial facility in an analysis target period for each aggregation period, and outputs analysis image information graphically representing the aggregated information to the owner of the commercial facility who manages the commercial facility via a network.SELECTED DRAWING: Figure 7

Description

  The present invention relates to an information processing apparatus, an information processing method, a program, and an information processing system that can support management of commercial facilities such as parking lots.

2. Description of the Related Art Conventionally, systems that provide various services that support parking lot management to parking lot owners that manage parking lots are known.
For example, Patent Literature 1 discloses a parking lot management support method that is convenient for both an operator and a user. In this management support method, the unit price of charging when the user parks the vehicle is set so as to differ according to the convenience such as the distance to the destination such as the doorway, the required time, and the environment. For example, by reducing the billing unit price as the convenience decreases, it is possible to promote the use of parking spaces with low convenience, and it is possible to suppress the concentration of vehicles on parking spaces with high convenience. As a result, it is possible to efficiently operate the parking lot and to improve the convenience of the entire parking lot (paragraphs [0036] [0047] [0048], etc. in the specification of Patent Document 1).
In the parking lot comprehensive service described in Patent Document 2, the central monitoring device collects parking lot information such as the number of parking lots, congestion information and individual information via a communication network such as a telephone line. Managed. A user of the parking lot can obtain the latest congestion information of each parking lot by accessing the central monitoring device via the communication network. In addition, the central monitoring device can smoothly feed back the daily / monthly reports of the number of parked cars and the total number of accesses to each parking lot information to the parking lot manager (paragraph paragraphs). [0034] [0047] etc.).

  Furthermore, Patent Document 3 describes a data generation system including an on-site device and a data generation device installed in a parking lot. The on-site device includes two cameras, a vehicle number recognition unit, a vehicle number information generation unit, and a vehicle number information recording unit, and obtains inbound vehicle number information and outgoing vehicle number information. The data generation device associates the receipt vehicle number information with the delivery vehicle number information when there is receipt vehicle number information and delivery vehicle number information that have the same vehicle number and no date and time conflict occurs. The inquiry list including the car number is generated. Furthermore, the car number information in the inquiry list is converted into a predetermined format, the vehicle inspection registration information for each car number in the inquiry list is obtained, and the entry car number information and the exit car number information corresponding to the car number are Corresponding vehicle inspection registration information (specifications paragraphs [0015] [0017] etc.).

JP 2003-346201 A JP 2000-105896 A Japanese Patent Laying-Open No. 2015-114888

  There are various forms of managing parking lots, but there are many parking lot owners who manage small and medium-sized parking lots for the purpose of land utilization, for example. For example, there is a need for a technique that can support the operation and management of a parking lot by such an individual owner.

  In view of the circumstances as described above, an object of the present invention is to provide an information processing apparatus, an information processing method, a program, and an information processing system capable of efficiently supporting the operation management of a commercial facility such as a parking lot. There is.

In order to achieve the above object, an information processing apparatus according to an aspect of the present invention includes an acquisition unit, a storage unit, and an output unit.
The acquisition unit acquires sales-related information related to the sales status of commercial equipment managed by the commercial equipment owner.
The storage unit stores the acquired sales related information in association with owner information regarding the commercial equipment owner.
The output unit aggregates the sales related information of the commercial facility in the analysis target period for each aggregation unit period to generate aggregate information, and analyzes the image information obtained by graphing the aggregate information via the network. Output to equipment owner.

The analysis target period is a period including the output time of the analysis image information,
The said output part may produce | generate the said total information in the period which can be totaled from the time of the start of the said analysis object period to the said output time.

  In addition, the output unit aggregates the sales related information of the commercial facility in the comparison target period corresponding to the analysis target period for each of the aggregation unit periods to generate comparison target aggregation information, and compares the aggregate information with the comparison information. You may output the said analysis image information graphed by comparing with object total information.

  The output unit may output the analysis image information graphed by comparing the aggregation results of the aggregation unit periods corresponding to the analysis target period and the comparison target period.

The information processing apparatus further includes:
You may comprise the web page preparation part which produces the web page for setting the said analysis object period.

The sales related information includes information on sales / use status of the commercial equipment,
The output unit may generate the aggregation information by aggregating information on the sales information / usage status of the commercial facility for each aggregation unit period.

  In this case, the output unit may output the analysis image information obtained by graphing the relationship between each aggregation unit period in the analysis target period and sales using the aggregation information.

The commercial facility is a parking lot,
The output unit determines whether or not the parking lot is full for each counting unit period based on the information on the usage status. If the output unit determines that the parking lot is full, the parking lot is in the counting unit period. The analysis image information indicating that the vehicle is full may be output.

The commercial facility is a parking lot,
The output unit determines whether or not there is a long-time parked vehicle that occupies the parking space of the parking lot for a predetermined period or longer based on the information on the usage status, and determines that there is the long-time parked vehicle. In this case, the analysis image information indicating that the long-time parked vehicle is present may be output.

  When the output unit determines that the long-time parked vehicle is present, the output unit further determines whether or not the long-time parked vehicle is an illegally parked vehicle. You may output the said analysis image information which displayed that a vehicle is the said unauthorized parking vehicle.

An information processing method according to an aspect of the present invention is an information processing method executed by a computer, and includes obtaining sales-related information regarding a sales situation of a commercial facility managed by a commercial facility owner.
The acquired sales related information is stored in association with owner information related to the commercial equipment owner.
Aggregation information is generated by aggregating the sales related information of the commercial facility in the analysis target period for each aggregation unit period.
Analysis image information obtained by graphing the total information is output to the commercial equipment owner via the network.

A program according to one aspect of the present invention is:
Obtaining sales related information about the sales status of commercial equipment managed by the commercial equipment owner;
Storing the acquired sales related information in association with owner information about the commercial equipment owner;
Totaling the sales related information of the commercial equipment in the analysis target period for each aggregation unit period to generate aggregate information;
And outputting the analysis image information obtained by graphing the total information to the commercial equipment owner via a network.

  An information processing system according to an aspect of the present invention includes a commercial equipment device that is installed in a commercial equipment managed by each of a plurality of commercial equipment owners and outputs sales related information related to the sales status of the commercial equipment, and an information processing device. It has.

  As described above, according to the present invention, it is possible to efficiently support the operation and management of commercial facilities such as parking lots.

It is the schematic which shows the structural example of the parking lot management management support system which concerns on one Embodiment. It is a block diagram which shows the functional structural example of a parking ticket issuing machine, an exit adjustment machine, and a communication management apparatus. It is a block diagram which shows the functional structural example of an operation management assistance apparatus. It is an example of the operation management support service executable by the operation management support device. It is a flowchart which shows the flow of a process until the analysis image information output of a management support apparatus. It is a figure which shows the example of the web page for setting the output content of an analysis result. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 1 of this embodiment. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 2 of this embodiment. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 3 of this embodiment. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 4 of this embodiment. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 5 of this embodiment. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 6 of this embodiment. It is a block diagram which shows the functional structural example of the fee payment machine (parking lot apparatus) in an individual lock type parking lot. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 7 of this embodiment. It is a block diagram which shows the functional structural example of the fee adjustment machine (parking lot apparatus) in an individual camera type parking lot. It is a figure which shows the example of the web page which displays the analysis image information which concerns on the output example 8 of this embodiment. It is a figure which shows the example of the web page which highlights and displays the display corresponding to the parking lot determined that there exists suspicion of illegal parking. It is a flowchart which shows the operation example of the parking lot apparatus corresponding to the output example 8.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[Parking lot management support system]
FIG. 1 is a schematic diagram illustrating a configuration example of a parking lot management management support system according to an embodiment of the present invention. A parking lot management management system (hereinafter referred to as a management management support system) 500 functions as an embodiment of an information processing system according to the present invention.

  The operation management support system 500 includes an owner terminal 10, a user terminal 15, a management institution terminal 20, a parking lot device 30, and an operation management support device 40. These terminals and devices are connected to each other via the Internet 1 and the wide area communication network 5 so that they can communicate with each other.

  The owner terminal 10 is used by a parking lot owner who manages the parking lot 31. In the present embodiment, the operation management support system 500 is used by the individual owners A, B, and C of the small and medium-sized parking lot 31. Parking lot A is managed by owner A, and parking lot B1 and parking lot B2 are managed by owner B. In addition, the parking lot C is managed by the owner C.

  The number of parking lot owners who can use the operation management support system 500 and the location of the parking lot 31 are not limited. For example, a plurality of parking lot owners scattered throughout the country can use the operation management support system 500 at the same time. In addition, not only individual owners but also corporations such as companies that manage large-scale parking lots can use the operation management support system 500.

  The user terminal 15 is used by a user who uses the parking lot 31.

  The management organization terminal 20 is used by an operator of the management organization 21 entrusted with the management work of the parking lot 31 by the parking lot owner. For example, daily inquiries from users who use the parking lot 31 and inquiries about the parking lot apparatus 30 are performed.

  As the owner terminal 10, the user terminal 15, and the management organization terminal 20, any computer such as a notebook PC (Personal Computer), a desktop PC, a smartphone, and a tablet terminal may be used.

  The parking lot device 30 is installed in each parking lot 31 and executes issuance of a parking ticket to a user who uses the parking lot 31 and payment of a parking fee. On the front surface of the parking lot device 30, for example, a parking ticket issuing port, an insertion port, a bill / coin slot, a display unit, a receipt button, a change or a receipt outlet, and the like are provided. In the present embodiment, for example, a parking ticket issuing machine 50 and an exit settlement machine 70 are installed as the parking lot device 30 (see FIG. 2).

  The operation management support device 40 is a device used by the operation management support organization 41, and can provide the operation management support service according to the present embodiment as a Web service. In the present embodiment, an operation management support apparatus 40 is configured by a plurality of server apparatuses 42 (Web server, DB server, mail server, etc.) and a database (DB) 43. The operation management support apparatus 40 functions as an embodiment of the information processing apparatus according to the present invention.

  Each server device 42 has hardware necessary for the configuration of the computer, such as a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and an HDD (Hard Disk Drive). The CPU executes a predetermined program and cooperates with hardware resources in the server device 42, thereby realizing an acquisition unit, an output unit, and a Web page creation unit. The program is installed in the server device 42 via, for example, various recording media or the Internet 1 or the like.

  The DB 43 functions as a storage unit and stores various information related to the operation management support service. For example, in the DB 43, various DBs such as an owner information DB, a parking lot information DB, an on-board DB, and a history DB are constructed.

  Various DBs are comprehensively managed by the DB server of the server device 42 in the operation management support device 40, and for example, registration and storage of owner information regarding each parking lot owner is executed. Moreover, the sales related information regarding the parking lot 31 managed by each parking lot owner is stored, and a storage unit is realized.

The sales related information includes information related to the sales situation regarding the parking lot 31. For example, the sales related information includes information on sales, information on usage status, and the like. The information on the use status includes, for example, information on the entering / exiting status of the parking lot, full vehicle information, information on the presence status of each parking space, information on vehicles in the parking lot, and the like.
The sales related information is typically output from the parking lot device 30 installed in the parking lot 31 and acquired by the operation management support device 40 via the Internet 1 and the wide area communication line network 5.

  FIG. 2 is a block diagram illustrating a functional configuration example of a parking ticket issuing machine, an exit settlement machine, and a communication management device installed in the parking lot 31. The parking lot 31 is a so-called gate-type parking lot in which a gate is provided at a parking lot entrance and the gate is opened and closed in accordance with the entry and exit of a vehicle.

  The parking ticket issuing machine 50 is installed adjacent to the entrance gate 33 of the parking lot 31. The parking ticket issuing machine 50 includes a CPU 51, a memory 52, and an interface 54 connected to these via a bus 53. The memory 52 includes, for example, a ROM, a RAM, a flash memory, and the like, and stores various programs, various parking data, and the like.

  Connected to the interface 54 are a card reader / writer 55, a card feeder 56, a display / speaker 57, an operation button 58, a gate switch control unit 59, a vehicle sensor 60, and a communication control unit 61. The operation of each block is controlled by the CPU 51 that operates according to a program. For example, the user can smoothly perform an operation based on a display screen and a voice guide by the display / speaker 57. For example, the operation button 58 is pressed by the user according to a voice guide or the like. In response to this, the guard feeder 56 operates to supply one parking ticket, and the parking ticket is issued from the issuing port via the card reader / writer 55.

  The card reader / writer 55 writes predetermined information on the magnetic stripe of the parking ticket supplied to the user and prints predetermined information on the surface of the parking ticket. The vehicle sensor 60 detects entry of a vehicle into the entrance lane, passage of the vehicle, and the like based on a signal from the loop coil 35 embedded in a predetermined place. The gate switch controller 59 controls a gate switch that opens and closes the entrance gate 33. The communication control unit 61 includes a communication circuit for communicating with the exit settlement machine 70 and is connected to the communication control unit 82 of the exit settlement machine 70 via an internal communication line embedded in the parking lot 31. The

  The exit settlement machine 70 is installed adjacent to the exit gate 34 of the parking lot 31. The exit checker 70 includes a CPU 71, a memory 72, and an interface 74 that are connected to each other via a bus 73. The interface 74 is connected to a card reader / writer 75, bill / coin management unit 76, display / speaker 77, receipt printer 78, operation button 79, gate switch control unit 80, vehicle sensor 81, and communication control unit 82. The

  The card reader / writer 75 reads the parking ticket information from the parking ticket inserted into the insertion slot, and calculates the settlement amount based on the parking time and discount information. The banknote / coin management unit 76 receives banknotes inserted into the banknote / coin slot and calculates the amount of money to be inserted. Also, change necessary for the settlement is prepared and supplied to the bill / coin return slot. The receipt printer 78 prints the payment amount, date and time on the receipt.

  The communication control unit 82 includes a communication circuit for communicating with the communication management device 85, and is communicably connected to the external communication unit 93 of the communication management device 85 via a serial communication line. The communication control unit 82 is communicably connected to the communication control unit 61 of the parking ticket issuing machine 50.

  The communication management device 85 is attached to the upper portion or the front portion of the exit settlement machine 70 and is communicably connected to the operation management support device 40 via the wide area communication network 5 and the Internet 1. The communication management device 85 includes a CPU 86, a memory 87, and an interface 89 that are connected to each other via a bus 88. A camera 90, an interphone 91, a data terminal device (DCE: Data Circuit Terminating Equipment) 92, and an external communication unit 93 are connected to the interface 89.

  The camera 90 and the interphone 91 enable a call between a user who operates the exit settlement machine 70 and an operator who uses the management institution terminal 20. The data terminal device 92 is a device that converts a signal transmitted from the exit settlement machine 70 or the like into a signal for a wide area communication line, and for example, a modem or a terminal adapter is used. The external communication unit 93 is communicably connected to the communication control unit 82 of the exit settlement machine 70.

  Information acquired by the parking ticket issuing machine 50 and the exit settlement machine 70 is transmitted to the operation management support apparatus 40 via the communication management apparatus 85. The operation management support device 40 is transmitted with, for example, vehicle entry / exit, parking fee balance, discount result, failure occurrence information, failure history, commuter pass update data, and the like.

  When the operator of the management organization 21 performs remote operation, a remote operation signal is transmitted from the management organization terminal 20 to the communication management device 85. Then, a remote operation signal is transmitted from the communication management device 85 to the parking ticket issuing machine 50 and the exit settlement machine 70, and the remote operation is executed. A remote operation signal may be transmitted to the communication management device 85 via the operation management support device 40.

FIG. 3 is a block diagram illustrating a functional configuration example of the operation management support apparatus 40.
The operation management support apparatus 40 includes a sales totaling unit 101, a used number totaling unit 102, a data analysis unit 103, an error monitoring unit 104, an automatic text correction unit 105, a mail distribution unit 106, and a web page creation unit 107. These blocks are realized by various server devices 42 such as a DB server, a mail server, and a Web server in the operation management support device 40, for example.

The sales totaling unit 101 totals sales information of each parking lot for each predetermined total unit period such as one day or one month.
The number-of-uses counting unit 102 totals information on the number of used parking lots (usage status) for each predetermined parking unit period.
The data analysis unit 103 graphs the total information including the total sales information and the information on the number of units used, generates analysis image information, and outputs it as, for example, a management analysis result.
The error monitoring unit 104 monitors the occurrence of a failure in the parking lot 31. For example, the error monitoring unit 104 can determine the presence / absence of a long-time parked vehicle based on the total information generated by the used number totaling unit 102 and can further determine whether the long-time parked vehicle is an illegally parked vehicle.
Detailed operations of the sales counting unit 101, the used number counting unit 102, the data analysis unit 103, and the error monitoring unit 104 will be described later.
The mail delivery part 106 transmits various notification information notified to the parking lot owner by mail.
The web page creation unit 107 creates a web page for providing an operation management support service using, for example, a WWW (World Wide Web) system. A parking lot owner, a user, an operator of each institution, and the like access a web page displayed via a web browser using their own terminals. This makes it possible to easily use the operation management support service.

FIG. 4 is an example of an operation management support service that can be executed by the operation management support apparatus 40.
As shown in the figure, specific service contents provided by the operation management support apparatus 40 include, for example, “breaking news service” and “management analysis service”. Each service is realized by appropriately operating each block shown in FIG. Of course, it is not limited to these services. Moreover, only some services may be executable.

In the present embodiment, the operation management support device 40 generates analysis image information in which the total information is graphed for each parking lot owner, and outputs the generated information to each owner terminal 10 via the Internet 1.
The analysis image information is, for example, a graph showing the result of totaling daily sales, a graph showing the result of totaling daily sales, a graph showing the number of warehousing / departing times per day, daily or per time zone The graph etc. which show the operating situation of the parking lot of no. The graph is not particularly limited as long as it shows the total result graphically, such as a bar graph, a line graph, a bubble chart, and a chart that graphically shows the occupation situation of each parking space.

[Overview of operation when outputting analysis image information]
FIG. 5 is a flowchart showing the flow of processing up to the analysis image information output of the operation management support apparatus 40.

The operation management support apparatus 40 acquires sales related information regarding the sales situation of the parking lot managed by the parking lot owner (S101).
The sales related information includes, for example, at least one of information on sales of each parking lot and information on the number of used parking lots. Specifically, the operation management support apparatus 40 acquires information related to sales and entry / exit output from the parking lot apparatus 30 installed in each parking lot 31 as sales related information.
In addition, the operation management support device 40 may periodically inquire the parking lot device 30 to acquire sales related information, or output from the parking lot device 30 when a change occurs in the status of sales or entry / exit. Sales related information obtained may be acquired. Alternatively, the operation management support apparatus 40 may acquire necessary sales related information after receiving setting information described later (S103).
The acquired sales related information is stored in the DB 43.

Subsequently, the operation management support apparatus 40 creates a Web page for setting the output content of the analysis result and outputs it to the owner terminal 10 (S102).
The set output content may be, for example, an analysis target period. Or the parking lot which outputs an analysis result may be sufficient when the parking lot owner who owns the owner terminal 10 owns several parking lots. The set item may be a totaling unit period that is a unit of totalization, a type of graph to be output, or the like.

FIG. 6 is a diagram illustrating an example of a Web page for setting the output content of the analysis result.
In the example shown in FIGS. 6A and 6B, by selecting a tab on the owner terminal 10, service contents to be provided such as a breaking news service and a management analysis service can be switched, and different setting screens are provided for each service. .
FIG. 6A shows an example of a setting screen 201 for setting output contents of analysis results when providing a breaking news service. In the example shown in the figure, a parking lot or a parking lot group for outputting the analysis result can be selected as the “output unit”. It is also possible to select all parking lots operated by the parking lot owner. Furthermore, a specific parking lot name or group name can be searched or selected.
FIG. 6B shows an example of a setting screen 301 for setting output contents of analysis results when providing a management analysis service. Also in the example shown in the figure, as an “output unit”, it is possible to select a parking lot, a parking lot group, or the like that outputs an analysis result. In addition to this, GUIs (Graphical User Interface) 302 indicating dates are arranged in a calendar format, and an analysis target period can be set by selecting the GUI. Furthermore, it is possible to search for a specific parking lot name or group name.

  The operation management support apparatus 40 receives the setting information regarding the setting input by the owner terminal 10 via the Web page (S103).

Subsequently, the operation management support apparatus 40 aggregates the sales related information of the commercial equipment in the analysis target period for each aggregation unit period based on the setting information, and generates aggregate information (S104).
The aggregation unit period is a period that is a unit of aggregation, and is a period shorter than the analysis target period. For example, it can be one day, one hour, one month, etc.
The analysis target period is a period to be analyzed, and typically includes a plurality of aggregation unit periods, and may be, for example, one month, one day, one year, or the like.

  Subsequently, the operation management support apparatus 40 generates analysis image information obtained by graphing the total information (S105). An output example of the analysis image information will be described later.

  Finally, the operation management support apparatus 40 outputs the analysis image information to the parking lot owner via the network (S106).

As described above, the analysis image information is output to the owner terminal 10.
As a result, sales related information can be provided visually and in an easily understandable manner. Further, by outputting a Web page for setting the output contents to the owner terminal 10, each parking lot owner can set the analysis target period, and can acquire necessary information according to needs.
Hereinafter, an output example of analysis image information that can be provided in the present embodiment will be described.

[Example of analysis image information output]
(Output example 1)
FIG. 7 is a diagram illustrating an example of a Web page that displays analysis image information according to the output example 1. The web page shown in FIG. 7 is provided as one of breaking news services, for example.
At the top of the Web page shown in FIG. 7, a tabulation result table 203 showing tabulation results such as previous day sales, current day sales, previous month sales, previous year sales, achievement rate and current month targets is displayed. Analysis image information 204 is displayed below. In this output example, the total unit period is one day, and the analysis target period is one month of October 2015.

The analysis image information 204 in the present output example is a graph of the sales and the number of units used for each day of the current month. Specifically, using the aggregation information, the relationship between each aggregation unit period and the sales within the analysis target period, and This is a graph of the relationship between each counting unit period and the number of units used. Sales are shown as a bar graph, and the number of units used is shown as a line graph.
Further, as shown in the analysis image information 204, the analysis target period may be a period including the time when the analysis image information is output (for example, October 9, 2015). In other words, the operation management support apparatus 40 can generate aggregate information in a period that can be aggregated from the start of the analysis target period (for example, October 1, 2015 at midnight) to the output time. When the total unit period is one day, the totalable period is from October 1, 2015 to October 8, the day before the output date.
According to the present embodiment, the summary result up to the middle of the analysis target period can be displayed as a breaking news service, so that the management status of the parking lot can be quickly confirmed. As a result, it is possible to take measures against the management situation at an early stage, which can be used for the operation and management of the parking lot.

(Output example 2)
FIG. 8 is a diagram illustrating an example of a Web page that displays analysis image information according to the output example 2. The Web page shown in FIG. 8 is also provided as, for example, a bulletin service.
A tabulation result table 203 similar to that in FIG. 7 is also displayed at the top of the Web page shown in FIG. 8, and analysis image information 205 is displayed below the tabulation result table 203. The total unit period is one day, and the analysis target period is one month of October 2015 (current month).

The analysis image information 205 of this output example is a graph of daily sales and the number of units used. Specifically, using the aggregation information, the relationship between each aggregation unit period and sales within the analysis target period, and This is a graph of the relationship between each counting unit period and the number of units used. Sales are shown as a bar graph, and the number of units used is shown as a line graph. The output time is October 9, 2015, and the analysis target period is a period including the output time of the analysis image information.
Unlike the analysis image information 204, the analysis image information 205 indicates the total of sales and the number of units used in each aggregation unit period (current month) within the analysis target period. In addition, a broken line indicates a target for sales in the analysis target period. By displaying the total, it is possible to visually confirm the achievement rate and the expected achievement with respect to the goal, which can be used for the management of the parking lot.

Further, the analysis image information 205 is graphed by comparing the comparison target total information in the comparison target period corresponding to the analysis target period with the total information. The comparison target total information is generated by totaling the parking-related sales related information in the comparison target period for each total unit period. The comparison period is the same month of the year different from the analysis period (for example, the previous year), the same day of the same month of the analysis period, the same day of the month different from the analysis period, the same day of the month different from the analysis period, etc. In the example shown in the figure, it is October 2014, which is the same month of the previous analysis period.
Further, in the analysis image information 205 shown in the figure, the totaling results of the corresponding totaling unit periods of the analysis target period and the comparison target period are compared and graphed. “Aggregation result of corresponding aggregation unit period” is, for example, the aggregation result of the same day. Specifically, as shown in the figure, in the bar graph showing the relationship between each aggregate unit period and sales, the left bar in each aggregate unit period shows the analysis period, and the right bar shows sales in the comparison period. ing. Moreover, in the line graph which shows the relationship between each totaling unit period and the number of used units, the thick line shows the number of units used in the analysis target period and the thin line shows the number of units used in the comparison target period.
Thus, by comparing the result of the analysis target period with the corresponding result of the comparison target period and making a graph, the parking lot owner can be presented with an index of sales and usage.
Further, by comparing the aggregation unit periods that have similar conditions that contribute to the usage status, such as the same day of the week, it is possible to provide information relating to the management status more easily. Note that the date of the same day in the same month in the previous year is not the same as the current month, so the date closest to the current month and the date after the current month is set as the default, and one week before or one week later. It may be possible to select later.

(Output example 3)
FIG. 9 is a diagram illustrating an example of a Web page that displays analysis image information according to the output example 3. The Web page shown in FIG. 9 is provided as one of management analysis services, for example.
A setting information display 303 indicating an output date (analysis target period) and a parking lot name is displayed on the upper left side of the Web page illustrated in FIG. 9, and the analysis target period is visually displayed on the right side of the setting information display 303. An analysis target period display 304 is displayed. Further, analysis image information 305 is displayed below the setting information display 303 and the analysis target period display 304, and an aggregation result table 306 showing the aggregation results of the number of warehousing and the number of evacuation by time zone below the analysis image information 305. Is displayed. In this output example, the total unit period is one hour, and the analysis target period is October 12, 2015 (one day) highlighted in the calendar of the analysis target period display 304 in the upper left.

The analysis image information 305 of this output example is a graph of the number of warehousing and the number of warehousing by time period as parking information by time period, and specifically, each aggregation unit within the analysis target period using the aggregation information. It is a graph of the relationship between the period and the number of warehousing units, the relationship between each counting unit period and the number of shipping units, and the relationship between each counting unit period and the number of stocks. The number of warehousing and the number of warehousing are both shown as bar graphs, and the left bar in each counting unit period indicates the number of warehousing and the right bar indicates the number of warehousing. The number of units in stock is shown as a line graph.
In this way, by collecting and graphing information related to the parking lot usage status, it is possible to visually present a time zone with a high operating rate. Thereby, the parking lot owner can take an appropriate measure with respect to each of the time slot | zone with a low operation rate, and a high time slot | zone.

(Output example 4)
FIG. 10 is a diagram illustrating an example of a Web page that displays analysis image information according to the output example 4. The Web page shown in FIG. 10 is provided as one of management analysis services, for example.
On the Web page shown in FIG. 10, a setting information display 303 and an analysis target period display 304 are displayed as in FIG. Further, analysis image information 307 is displayed below the setting information display 303 and the analysis target period display 304, and a tabulation result table 308 showing the tabulation result of the daily operation rate is displayed below the analysis image information 307. . In this output example, the total unit period is one day. The analysis target period is 12 days from October 1, 2015 to the 12th of the same month highlighted in the calendar of the analysis target period display 304.

The analysis image information 307 in this output example is a graph of the daily parking lot operation status as the parking lot operation information. Specifically, using the aggregation information, each aggregate unit period in the analysis target period and This is a graph of the relationship between operating rates. The occupancy rate is shown as a bar graph.
The operating rate here refers to the ratio of the number of vehicles present to the number of vehicles that can be parked.
Like the analysis image information 307, by graphing the daily operating rate, the parking lot owner can grasp the high operating rate and the low operating date, and can take appropriate measures for each.
In addition to selecting and setting the start date and end date as described above, the analysis target period can be set by selecting from the start date to the end date continuously, It is programmed to select days, and even weekdays only, holidays only, etc., so that it can be used to analyze business conditions from all aspects. It is also effective to incorporate operations such as selecting Golden Week and Silver Week.

(Output example 5)
11A and 11B are diagrams illustrating examples of Web pages that display analysis image information according to the output example 5. The web page shown in FIG. 11 is provided as one of management analysis services, for example. Further, FIG. 11A shows a state where the web page is scrolled to the upper part, and FIG. 11B shows a state where the web page is scrolled to the lower part.
11A and 11B, a setting information display 303 and an analysis target period display 304 are also displayed as in FIG. Further, the analysis image information 309 is displayed below the setting information display 303 and the analysis target period display 304, and a count result table 310 indicating the total result of the operation rate for each time zone is displayed below the analysis image information 309. ing. Further, a list 311 of full time zones is displayed below the total result table 310. In this output example, the total unit period is one hour. The analysis target period is October 4, 2015 (one day) highlighted in the calendar of the setting information display 303.

  The analysis image information 309 in this output example is a graph of the parking lot operation status by time zone as operation information by time zone, and specifically, each count within the analysis target period using the total information. The relationship between the unit period and the operation rate is shown by a line graph.

Further, in the analysis image information 309, the number of parking available vehicles that are full is indicated by broken lines, and the time zone when the vehicle is full is highlighted. That is, the operation management support device 40 determines whether or not the parking lot is full every full vehicle determination unit period (for example, 1 minute) separately from the total unit period related to the operation status based on the information about the usage status, When it is determined that the vehicle is full, analysis image information indicating that the parking lot is full during the counting unit period can be output.
The display method indicating that the vehicle is full is not limited to the example shown in the figure. For example, a predetermined mark is attached to a position corresponding to the full vehicle time zone on the graph, and the broken line is thick only in the full vehicle time zone. Can also be applied. The parking lot owner can check the analysis image information 309 together with the full vehicle time zone list 311 and grasp the full vehicle time zone.
According to this output example, the full period can be visually presented. Thereby, the parking lot owner can take appropriate measures such as increasing the number of parking lot personnel during the period.

(Output example 6)
FIG. 12 is a diagram illustrating an example of a Web page that displays analysis image information according to the output example 6. The Web page shown in FIG. 12 is provided as one of management analysis services, for example. On the Web page shown in FIG. 12, a setting information display 303 and an analysis target period display 304 are displayed as in FIG. Further, analysis image information 312 is displayed below the setting information display 303 and the analysis target period display 304. In this output example, the total unit period is one hour, and the analysis target period is October 4, 2015 (one day) highlighted in the calendar of the analysis target period display 304.

The analysis image information 312 of this output example is a bubble chart indicating the number of vehicles used for each parking time by warehousing time zone as parking information by warehousing time zone. The relationship with the parking time of the vehicles that have been stored in each storage time zone within the period is indicated by a circle, and the number of vehicles at each parking time is indicated by the size of the circle.
According to the analysis image information 312 illustrated in FIG. 12, the parking lot owner can be made aware of the tendency of parking time for each warehousing time zone. Therefore, the parking lot owner can take measures to increase the operating rate for each warehousing time zone, such as lowering the parking fee and increasing the number of parked vehicles for a long time during the warehousing time which tends to increase the parking time. Measures can be taken.

  The technique of this embodiment is not limited to a gate-type parking lot, but can also be applied to an individual lock-type parking lot. The individual lock type parking lot has a configuration in which the vehicle is automatically locked in the parking space where the vehicle has entered, and the lock is automatically released when the fee is settled before leaving. For this reason, it has the characteristic that the utilization condition of each parking space and the parking time of each vehicle can be easily grasped.

The individual lock type parking lot includes a fee settlement machine 170 as the parking lot device 30.
FIG. 13 is a block diagram illustrating a functional configuration example of the fee settlement machine 170 installed in the individual lock type parking lot. The fee settlement machine 170 includes a CPU 171, a memory 172, and an interface 174 that are connected to each other via a bus 173. A display / speaker 175, a bill / coin management unit 176, an operation panel 177, a receipt printer 178, an individual lock device control unit 180, and a communication control unit 182 are connected to the interface 174. The operation of each block is controlled by the CPU 171 that operates according to a program. For example, the user can smoothly perform an operation based on a display screen and a voice guide by the display / speaker 175. A plurality of individual lock devices 181 installed in each parking space are connected to the individual lock device controller 180. The individual lock device 181 includes a flap (lock plate) operated by the individual lock device control unit 180. When the individual lock device control unit 180 detects that the vehicle is parked in the parking space, the individual lock device control unit 180 raises the flap of the individual lock device 181 installed in the parking space. Thereby, the vehicle parked in the parking space is locked by the individual lock device 181. The operation panel 177 includes an input device such as an operation button or a touch panel, for example, and accepts an input operation for a user's payment. Thereby, CPU171 calculates parking time and discount information, and calculates a payment amount. After the settlement, the individual lock device control unit 180 releases the lock by defeating the flap of the individual lock device 181 corresponding to the settled parking space, and enables the vehicle to leave. The banknote / coin management unit 176 receives banknotes and the like inserted into the banknote / coin slot and calculates the amount of money to be inserted. Also, change necessary for the settlement is prepared and supplied to the bill / coin return slot. The receipt printer 178 prints the payment amount, date and time on the receipt. The communication control unit 182 is attached to the upper part or the front part of the fee settlement machine 170 and is communicably connected to the operation management support apparatus 40 via the wide area communication network 5 and the Internet 1.

(Output example 7)
FIG. 14 is a diagram illustrating an example of a Web page that displays analysis image information according to the output example 7. The Web page shown in FIG. 14 is provided as one of management analysis services, for example.
The parking lot assumed in this output example can also be the above-described individual lock type parking lot.
On the Web page shown in FIG. 14, a setting information display 303 and an analysis target period display 304 are displayed as in FIG. Further, analysis image information 313 is displayed below the setting information display 303 and the analysis target period display 304. The aggregation unit period is one hour, and the analysis target period is October 4, 2015 (one day) highlighted in the calendar of the analysis target period display 304.

The analysis image information 313 in this output example is a graph of the parking lot operation status by time zone as operation information by time zone, and specifically, each count within the analysis target period using the total information. This is a chart of the relationship between unit period and availability.
In the analysis image information 313, horizontal rows indicate each parking space, and vertical columns indicate time. The filled area indicates that there is a corresponding parking space and a vehicle parked at the time. The analysis image information 313 includes a table indicating a parking space number, an operation rate, the number of units, and sales for each row (parking space). The operation rate here indicates the ratio of the parking time per day in each parking space. “Number” indicates the number of parking spaces per day in each parking space, and sales indicates sales per day in each parking space.

Further, in the analysis image information 313, long-time parking within 24 hours is highlighted in dark gray, and consecutive parking that is long-time parking for 24 hours or more is highlighted in black. That is, the operation management support device 40 determines whether or not there is a long-time parking vehicle that occupies the parking space of the parking lot for a predetermined period or more based on the information on the usage status. If it is determined, analysis image information indicating that there is a long-time parked vehicle can be output.
The predetermined period for determining whether or not parking for a long time can be set as appropriate, for example, 12 hours, 24 hours, or the like. Further, as shown in FIG. 14, as a threshold for determining long-time parking, a first threshold (for example, 12 hours, corresponding to “long parking within 24H” in FIG. 14) and a second threshold (for example, 24 hours, It is also possible to provide two-stage threshold values (corresponding to “continuous parking” in FIG. 14) and to correspond to different displays.
Thus, by displaying the presence / absence of parking for a long time, the parking lot owner can be cautioned about illegal parking and the leaving of stolen vehicles, which are problems in parking lot management.

The technique of this embodiment is not limited to a gate type parking lot and an individual lock type parking lot, but can also be applied to an individual camera type parking lot.
The individual camera type parking lot has a configuration in which a vehicle entered in each parking space is imaged and image data is analyzed to check the usage status of each parking space and to identify the vehicle. The operation management support device 40 that has received the image data may perform analysis of imaging data, confirmation of usage status, vehicle identification, and the like, or may be performed by the parking lot device 30. The operation management support device 40 can acquire the usage status based on the information output from the parking lot device 30 and output the analysis image information. In addition, the operation management support apparatus 40 can store information on parked vehicles in the DB 43 and can be used for determination of unauthorized parking vehicles, which will be described later.

The individual lock type parking lot includes a fee settlement machine 270 as the parking lot device 30.
FIG. 15 is a block diagram illustrating a functional configuration example of the fee settlement machine 270 in an individual camera parking lot.
The fee settlement machine 270 includes a CPU 271, a memory 272, and an interface 274 that are connected to each other via a bus 273. A display / speaker 275, a bill / coin management unit 276, an operation panel 277, a receipt printer 278, an individual camera device control unit 280, and a communication control unit 282 are connected to the interface 274. The operation of each block is controlled by the CPU 271 that operates according to a program. For example, the user can smoothly perform an operation based on a display screen and a voice guide by the display / speaker 275.
A plurality of individual camera devices 281 installed corresponding to each parking space are connected to the individual camera device control unit 280. The individual camera device 281 is configured to be able to image each parking space and a vehicle parked in each parking space. The individual camera device control unit 280 detects entry and exit of the vehicle from the parking space based on the image data captured by the individual camera device 281. Thus, the CPU 271 can detect the time when the vehicle enters the parking space and the time when the vehicle leaves, and can settle the parking fee.
The operation panel 277 includes an input device such as an operation button or a touch panel, for example, and accepts an input operation for a user's payment.
The banknote / coin management unit 276 receives banknotes and the like inserted into the banknote / coin slot and calculates the amount to be inserted. Also, change necessary for the settlement is prepared and supplied to the bill / coin return slot. The receipt printer 278 prints the payment amount, date and time on the receipt.
The communication control unit 282 is attached to the upper part or the front part of the fee settlement machine 270 and is communicably connected to the operation management support apparatus 40 via the wide area communication network 5 and the Internet 1.

(Output example 8)
FIG. 16 is a diagram illustrating an example of a Web page that displays analysis image information according to the output example 8. The Web page shown in FIG. 16 is provided as one of management analysis services, for example.
In the Web page shown in FIG. 16, a setting information display 303 and an analysis target period display 304 are displayed as in FIG. Further, analysis image information 314 is displayed below the setting information display 303 and the analysis target period display 304. The aggregation unit period is one hour, and the analysis target period is October 4, 2015 (one day) highlighted in the calendar of the analysis target period display 304.

The analysis image information 314 of this output example is a graph of the parking lot operation status by time zone as the operation information by time zone, as in FIG. It is a chart of the relationship between each aggregate unit period and the operation rate within the target period.
In the analysis image information 314, horizontal rows indicate each parking space, and vertical columns indicate time. The filled area indicates that there is a corresponding parking space and a vehicle parked at the time. Further, the analysis image information 314 includes a table indicating a parking space number, an operation rate, the number of units, and sales for each row (parking space).

Further, in the analysis image information 314 illustrated in FIG. 16, a “caution” item is provided for each row (parking space). Thereby, the mark (it is set as a caution mark) which calls attention to the parking space determined that the illegally parked vehicle is parked can be attached. An illegally parked vehicle refers to a vehicle in which it is difficult to collect a parking fee, and examples thereof include an illegally issued vehicle, a neglected vehicle, and a stolen vehicle that have been issued without paying a fee. When there are many such vehicles, there is a possibility of squeezing the management of the parking lot, and prompt measures are required.
Of the caution marks shown in FIG. 16, a black circle indicates that, for example, there is an unauthorized leaving vehicle, and a white circle indicates a caution vehicle that may be fraudulent. The attention vehicle can be, for example, a consecutive night vehicle that is not a repeater that repeatedly uses a parking lot.
Thus, by displaying the presence / absence of an illegally parked vehicle, it is possible for the parking lot owner to take quick measures against unauthorized parking that may press down on management.

When it is determined that there is an illegally parked vehicle, as shown in FIG. 17, a parking lot corresponding to the parking lot that is determined to have an illegally parked vehicle on the setting screen 201 that is a web page that provides a breaking news service. The display 206 can be highlighted. In this output example, it is determined that there is an illegally parked vehicle in one of the individual camera type parking lots, and the icon (parking lot display) 206 indicating “individual camera type parking lot” is blinking.
In this output example, when it is determined that there is an illegally parked vehicle, it is possible to promptly notify the parking lot owner by means of a bulletin service, e-mail, or other methods, and prompt action can be promoted.

(Operation example corresponding to output example 8)
FIG. 18 is a flowchart illustrating an operation example of the parking lot apparatus 30 corresponding to the output example 8.
First, the parking lot apparatus 30 monitors whether or not a vehicle has entered the parking lot 31 (S201). Specifically, the parking lot device 30 may monitor the presence / absence of warehousing based on an image captured by the individual camera device 281. Alternatively, the presence or absence of warehousing may be monitored based on entering the entrance gate, issuing a parking ticket, or the like.
When it is determined that the vehicle has entered the parking space of the parking lot 31 (YES in S201), the parking lot device 30 acquires the number of the entered vehicle (S202). The parking lot device 30 can acquire the vehicle number based on the image captured by the individual camera device 281. The acquisition method is not particularly limited. For example, the individual camera device 281 or the parking lot device 30 may be equipped with an OCR (Oprical Character Recognition) function and the like, and the vehicle number may be read from the captured image data. Alternatively, even if the parking lot device 30 transmits image data captured by the operation management support device 40, the operation management support device 40 reads the vehicle number by the OCR function or the like, and returns the result to the parking lot device 30. Good.
The operation management support apparatus 40 stores information on the vehicle number acquired by the parking lot apparatus 30 in the DB 43. The operation management support device 40 may store past parking history information in association with the acquired vehicle number information. In this case, the past parking history is stored together with the vehicle number information and the like. Information may be returned.
Subsequently, the parking lot apparatus 30 determines whether or not the vehicle that has acquired the vehicle number has occupied the parking space for a predetermined time or more, that is, whether or not the parking lot has been parked for a long time (S203). The determined result may be transmitted to the operation management support apparatus 40 and used to generate analysis image information.
If it is determined that the parking is for a long time (YES in S203), it is further determined whether or not the vehicle is a repeater of the parking lot 31 (S207). When it is determined that the vehicle is not a repeater (NO in S207), the parking lot device 30 registers the vehicle as a “caution vehicle” (S208), and transmits the registered information to the operation management support device 40. The operation management support apparatus 40 can use the transmitted information to determine whether or not there is a caution vehicle.
Subsequently, the parking lot device 30 determines whether or not a vehicle parked for a long time has left without being settled (S204). When it is determined that the vehicle has been unpaid (YES in S204), the parking lot device 30 registers the vehicle as an “illegal vehicle” (S209), and transmits the registered information to the operation management support device 40. The operation management support apparatus 40 can use the transmitted information to determine whether there is an unauthorized shipping vehicle.
On the other hand, if it is determined that the vehicle has not been settled and has not been issued (NO in S204), the parking lot device 30 determines whether or not the vehicle parked for a long time has been settled and issued (S205). If it is determined that the goods have been paid out (YES in S205), the parking lot device 30 performs, for example, cancellation of caution vehicle registration or repeater registration for the vehicle (S206), and supports the management of the information. Transmit to device 40. The operation management support apparatus 40 stores the transmitted information in the DB 43.

  Thereby, the operation management support apparatus 40 can determine the presence / absence of a long-time parked vehicle, the presence / absence of a caution vehicle, and an illegally parked vehicle, and can output analysis image information corresponding to the determination result.

<Other embodiments>
The present invention is not limited to the embodiments described above, and can be realized in other various embodiments.

  For example, the service provided by the parking lot management support system 500 is not limited to the mode (for example, the bulletin service or the management analysis service) shown in the above embodiment, and can be provided in various modes. The output examples described in the output examples 1 to 8 are also examples and are not limited thereto.

  Further, the function of the “information processing apparatus” may be realized in cooperation with a plurality of information processing apparatuses connected to each other, and may be realized by, for example, the operation management support apparatus 40 and the parking lot apparatus 30. Alternatively, the function of the “information processing apparatus” may be realized by the operation management support apparatus 40 and the owner terminal 10. In this case, for example, the operation management support apparatus 40 generates aggregate information and the owner terminal via the network 10 and the owner terminal 10 may generate analysis image information based on the total information. In addition, the number of owners and parking lots is not limited. By providing an operation management support service using the parking lot management management support system 500 to each of a plurality of owners, the capital investment of the operation management support organization 41 is dispersed. The operation management support service provision costs for the owners can be kept low.

The technology of the present invention is not limited to the case where it is applied to a parking lot, but can also be applied to other commercial facilities. The commercial facility is a commercial facility managed by the commercial facility owner, and examples thereof include a vending machine and a store.
In this case, the sales related information can be information related to the sales status (sales, inventory status, etc.) of the commercial equipment managed by each commercial equipment owner.
Furthermore, a plurality of owners operate different commercial facilities, and the operation management support system of the present invention integrates and handles them, that is, integrates different commercial facilities such as parking lots, vending machines, stores, etc. It can also be handled.

  Of the characteristic parts according to the present invention described above, it is possible to combine at least two characteristic parts. That is, the various characteristic parts described in each embodiment may be arbitrarily combined without distinction between the embodiments. The various effects described above are merely examples and are not limited, and other effects may be exhibited.

  Further, the present invention can be appropriately changed without departing from the gist or concept of the invention that can be read from the claims and the entire specification, and a parking lot management management support system with such a change is also included in the present invention. Included in technical thought.

Regardless of whether the parking lot is a gate type parking lot, an individual lock type (flap type) parking lot, an individual camera type parking lot or a three-dimensional parking lot, the technology of the present invention is a parking lot managed by a plurality of owners. It can be suitably used for a parking lot management management support system that provides an integrated management support service.
Furthermore, it is not limited to a parking lot as described above, and can be suitably used for a commercial facility operation management support system that integrates commercial facilities managed by a plurality of owners and provides an operation management support service.

DESCRIPTION OF SYMBOLS 10 ... Owner terminal 20 ... Management organization terminal 21 ... Management organization 30 ... Parking lot device 31 ... Parking lot 40 ... Operation management support device 41 ... Operation management support organization 42 ... Server device 43 ... DB
DESCRIPTION OF SYMBOLS 101 ... Sales total part 102 ... Number-of-uses total part 103 ... Data analysis part 104 ... Error monitoring part 105 ... Text automatic correction part 106 ... Mail delivery part 107 ... Web page creation part 500 ... Parking lot management management support system

Claims (14)

An acquisition unit that acquires sales-related information on the sales status of commercial equipment managed by the commercial equipment owner;
A storage unit that stores the acquired sales related information in association with owner information related to the commercial equipment owner;
The sales related information of the commercial equipment in the analysis target period is aggregated for each aggregation unit period to generate aggregate information, and the analysis image information obtained by graphing the aggregate information is output to the commercial equipment owner via the network. An information processing apparatus comprising: an output unit. The information processing apparatus according to claim 1,
The analysis target period is a period including the output time of the analysis image information,
The said output part produces | generates the said total information in the period which can be totaled from the start of the said analysis object period to the said output time. Information processing apparatus. The information processing apparatus according to claim 1 or 2,
The output unit aggregates the sales related information of the commercial facility in the comparison target period corresponding to the analysis target period for each of the total unit periods to generate comparison target total information, and the total information and the comparison target total An information processing apparatus that outputs the analysis image information graphed by comparing with information. The information processing apparatus according to claim 3,
The output unit outputs the analysis image information graphed by comparing the aggregation results of the aggregation unit periods corresponding to each of the analysis target period and the comparison target period. The information processing apparatus according to any one of claims 1 to 4, further comprising:
An information processing apparatus comprising a Web page creation unit that creates a Web page for setting the analysis target period. An information processing apparatus according to any one of claims 1 to 5,
The sales related information includes information on sales of the commercial equipment,
The output unit is configured to generate the aggregation information by aggregating the sales information of the commercial facility for each aggregation unit period. The information processing apparatus according to claim 6,
The said output part outputs the said analysis image information which graphed the relationship between each total unit period in the said analysis object period, and sales using the said total information. The information processing apparatus according to any one of claims 1 to 7,
The sales related information includes information on the usage status of the commercial equipment,
The output unit is configured to generate the aggregate information by aggregating information on the usage status of the commercial facility for each aggregation unit period. The information processing apparatus according to claim 8,
The commercial facility is a parking lot;
The output unit determines whether or not the parking lot is full for each of the total unit periods based on the information on the usage status, and determines that the parking lot is in the total unit period when it is determined that the parking lot is full. An information processing apparatus that outputs the analysis image information indicating that the vehicle is full. The information processing apparatus according to claim 8,
The commercial facility is a parking lot;
The output unit determines whether or not there is a long-time parked vehicle that occupies the parking space of the parking lot for a predetermined period or longer based on the information on the usage status, and determines that there is the long-time parked vehicle If it is, the information processing apparatus that outputs the analysis image information indicating that the vehicle is parked for a long time. The information processing apparatus according to claim 10,
When it is determined that the long-time parked vehicle is present, the output unit further determines whether or not the long-time parked vehicle is an illegally parked vehicle. An information processing apparatus that outputs the analysis image information indicating that the vehicle is the unauthorized parking vehicle. Obtain sales-related information about the sales status of commercial equipment managed by commercial equipment owners,
Storing the acquired sales related information in association with owner information relating to the commercial equipment owner;
Aggregate the sales related information of the commercial equipment in the analysis target period for each aggregation unit period to generate aggregate information,
An information processing method in which a computer executes to output analysis image information obtained by graphing the total information to the commercial equipment owner via a network. Obtaining sales related information about the sales status of commercial equipment managed by the commercial equipment owner;
Storing the acquired sales related information in association with owner information relating to the commercial equipment owner;
Totaling the sales related information of the commercial equipment in the analysis target period for each aggregation unit period to generate aggregate information;
And outputting the analysis image information obtained by graphing the total information to the commercial equipment owner via a network. A commercial facility device installed in a commercial facility managed by each of a plurality of commercial facility owners, and outputting sales-related information relating to the sales status of the commercial facility;
An acquisition unit for acquiring the sales related information;
A storage unit for storing each of the acquired sales related information in association with owner information regarding each of a plurality of commercial equipment owners;
The sales related information of each commercial facility in the analysis target period is aggregated for each aggregation unit period to generate aggregate information, and the analysis image information obtained by graphing the aggregate information is managed for each commercial facility via the network. An information processing system comprising: an information processing device having an output unit that outputs to a commercial equipment owner.