JP2020123047A - Toll gate monitoring system, toll gate monitoring method, monitoring device, and program - Google Patents

Abstract

To provide a toll gate monitoring system, a toll gate monitoring method, a monitoring device, and a program capable of allowing preceding response of a toll collecting staff.SOLUTION: A toll gate monitoring system 1 is used for a toll road. The toll gate monitoring system 1 includes a specific information acquisition unit 3501 for acquiring vehicle specific information of a vehicle passing through a toll gate of the toll road and a caution information notification unit 2002 for acquiring caution information relating to the vehicle specific information from a caution information table, which records the vehicle specific information in association with the caution information, and notifying of the caution information.SELECTED DRAWING: Figure 3

Description

The present invention relates to a tollgate monitoring system, a tollgate monitoring method, a monitoring device, and a program.

At a toll gate on a toll road such as an expressway, a passenger boarding a vehicle pays a toll through a toll collection system installed at the toll gate.
For example, in Patent Document 1, an automatic fare collection machine is installed on the lane side to automatically perform a fee collection process (delivery of money, payment by card, etc.) with a passenger boarding an incoming vehicle. A toll collection system is disclosed.

JP, 2007-114829, A

The automatic toll collection machine disclosed in Patent Document 1 includes a surveillance camera and an intercom connected to a remote surveillance server. As a result, the passenger who operates the automatic toll collection machine can remotely respond to the passenger who is waiting at the toll booth office.
However, in the automatic toll collection machine disclosed in Patent Document 1, since the passenger operates after operating the automatic toll collection machine, when the passenger cannot start the operation, the toll collection staff must take precedence. Is difficult.

It is an object of the present invention to provide a tollgate monitoring system, a tollgate monitoring method, a monitoring device, and a program, which enable a collector to respond in advance.

A first aspect is a toll road toll gate monitoring system (1), which includes a specific information acquisition unit (3501) that acquires vehicle identification information of a vehicle entering the toll gate of the toll road, and the vehicle identification information. And a caution information are associated with each other and recorded from a caution information table, and a caution information notifying unit (2002) for acquiring and notifying the caution information related to the vehicle identification information is provided.

According to this aspect, the tollgate monitoring system acquires and notifies the caution information from the vehicle identification information of the vehicle entering the tollgate.
For this reason, the tollgate monitoring system can call attention to the toll collector based on the caution information when the vehicle enters the tollgate.
Therefore, it becomes possible for the receipt staff to respond in advance.

A second aspect is to provide a registration processing unit (2003) that specifies the caution information based on the roadside information from the roadside device, and registers the specified caution information in the caution information table in association with the vehicle specifying information. It is the tollgate monitoring system of the 1st aspect further equipped.

According to this aspect, the tollgate monitoring system can automatically identify and register the caution information.
Therefore, the trouble of registering the caution information is reduced.

A third aspect is the tollgate monitoring system according to the second aspect, in which the registration processing unit registers the caution information according to a predetermined division.

According to this aspect, the tollgate monitoring system registers the caution information in accordance with a predetermined division, so that the caution information can be patterned.
Therefore, the caution information table can be simplified.

In a fourth aspect, the registration processing unit registers, as the caution information, information relating to a stay time excess, boarding of a disabled person, vehicle type correction, axle load violation, property damage, or vehicle retreat at the toll gate. It is a tollgate monitoring system according to the second or third aspect.

According to this aspect, the tollgate monitoring system can automatically register various caution information that can be classified based on the roadside device.
For this reason, it is possible to reduce the trouble of the receipt person registering the caution information.

A fifth aspect is the tollgate monitoring system according to any one of the second to fourth aspects, wherein the registration processing unit inquires whether or not to register the specified caution information.

According to this aspect, the tollgate monitoring system can register only the information to be registered by confirming whether or not to register the specified caution information.

In a sixth aspect, the caution information notification unit displays the acquired caution information on a monitor (201) of a monitoring device (20) installed in a tollgate office, thereby acquiring the caution information. Is a tollgate monitoring system according to any one of the first to fifth aspects.

According to this aspect, the tollgate monitoring system can display the acquired caution information on the monitor of the monitoring device.
Therefore, for example, the tollgate monitoring system can call a caution based on the caution information to the receiptant who stands by at the tollgate office where the monitoring device is installed.

A seventh aspect is the tollgate monitoring according to any one of the first to sixth aspects, wherein the attention information notification unit notifies the obtained attention information before the vehicle arrives at a toll collection machine (35). System.

According to this aspect, the tollgate monitoring system can prompt the collection staff to pay attention based on the caution information prior to the arrival of the vehicle.
For this reason, it becomes possible for the receipt staff to respond in advance.

An eighth aspect is the tollgate monitoring system according to any one of the first to seventh aspects, in which the caution information notification unit notifies the acquired caution information so that the lane into which the vehicle has entered can be identified. ..

According to this aspect, the tollgate monitoring system can cause the toll collector to identify the lane into which the vehicle notified of the caution information enters.
Therefore, the collector can specify the lane to be dealt with in advance.

In a ninth aspect, the caution information notification unit notifies the acquired caution information by displaying the acquired caution information on a monitor of a monitoring device installed at the tollgate. 8 is a tollgate monitoring system according to any one of 8 above.

According to this aspect, it is possible to notify the payee of the tollgate where the monitoring device is installed to the caution information.
For this reason, it becomes possible for the toll collection staff to respond in advance.

A tenth aspect is a toll road tollgate monitoring method, wherein the step of acquiring vehicle identification information of a vehicle entering the tollgate of the toll road and the vehicle identification information and the caution information are recorded in association with each other. From the caution information table, the step of acquiring and notifying the caution information related to the vehicle specifying information and notifying the same is a tollgate monitoring method.

According to this aspect, the tollgate monitoring method acquires and notifies the caution information from the vehicle identification information of the vehicle entering the tollgate of the toll road.
For this reason, the tollgate monitoring method can prompt the payee to be warned based on the caution information when the vehicle enters the tollgate on the toll road.
Therefore, it becomes possible for the receipt staff to respond in advance.

An eleventh aspect is a monitoring device of a tollgate monitoring system for a toll road, wherein a caution information table in which vehicle identification information of a vehicle entering the tollgate of the toll road and caution information are associated and recorded, The monitoring apparatus includes a caution information notification unit that acquires and notifies the caution information related to the vehicle identification information.

According to this aspect, the monitoring device acquires and notifies the caution information from the vehicle identification information of the vehicle entering the tollgate of the toll road.
For this reason, the monitoring device can prompt the collection staff to be warned based on the caution information when the vehicle enters the toll gate of the toll road.
Therefore, it becomes possible for the receipt staff to respond in advance.

A twelfth aspect is from a caution information table in which the computer of the monitoring device of the toll gate monitoring system for toll roads records the vehicle identification information and the caution information of vehicles entering the toll gate on the toll road in association with each other. It is a program for executing a step of acquiring and notifying the caution information related to the vehicle identification information.

According to this aspect, the monitoring device on which the program is executed acquires the notice information from the vehicle identification information of the vehicle entering the toll booth on the toll road and notifies it.
For this reason, the monitoring device can prompt the collection staff to be warned based on the caution information when the vehicle enters the toll gate of the toll road.
Therefore, it becomes possible for the receipt staff to respond in advance.

According to the above-mentioned one aspect, it becomes possible for the receipt staff to respond in advance.

It is a perspective view of the tollgate monitoring system which concerns on one Embodiment. It is a systematic diagram of the tollgate monitoring system which concerns on one Embodiment. It is a block diagram of the tollgate monitoring system which concerns on one Embodiment. It is a figure which shows an example of the popup screen which concerns on one Embodiment. It is a figure which shows the other example of the popup screen which concerns on one Embodiment. 6 is a flowchart of a tollgate monitoring method according to an embodiment. It is an example of a hardware configuration of a computer included in the monitoring device according to an embodiment. It is an example of a hardware configuration of a computer included in the fee collection device according to the embodiment.

An embodiment according to the present invention will be described below with reference to the drawings. In all the drawings, the same or corresponding components are designated by the same reference numerals and common description is omitted.

<One embodiment>
Hereinafter, a tollgate monitoring system according to an embodiment will be described with reference to the drawings.

(Overall structure of tollgate monitoring system)
FIG. 1 is a diagram showing an overall configuration of a tollgate monitoring system according to an embodiment.

As shown in FIG. 1, the tollgate monitoring system 1 includes a monitoring device 20 and a roadside device 30.
The monitoring device 20 is installed in the toll booth office R.
The roadside device 30 is installed at a tollgate on a toll road.
In this embodiment, the roadside device 30 is installed at the entrance toll gate of a toll road such as a highway.
Further, the other embodiments are not limited to this aspect, and the roadside device 30 may be installed at the exit toll gate depending on the toll road toll system.

In the present embodiment, the roadside device 30 includes a vehicle type identification device 31, an exit side vehicle detector 32, an ITV camera 33, and a start controller 34.
The roadside device 30 may further include an automatic toll collector 35 as a toll collector.
Each part of the roadside device 30 is installed on the island I on the lane L roadside.

For example, the roadside device 30 may be connected to the monitoring device 20 via the network NW.
Further, as shown in FIG. 2, each roadside device 30 provided in each of a plurality of lanes (first lane, second lane, third lane,...) At a toll gate (for example, toll gate AA). However, they may be connected in parallel with the monitoring device 20 via the network NW.
Further, each roadside device 30 may be connected in parallel with the monitoring device 20 via the network NW across a plurality of toll gates (for example, toll gates AA to AZ).
For example, the roadside device 30 may be connected to the monitoring device 20 via a dedicated line.

(Vehicle type identification device configuration)
The vehicle type identification device 31 is provided on the upstream side (−X direction side) of the automatic toll collection device 35, and displays the vehicle length, vehicle height, number of axles, axle weight, license plate information, etc. of the vehicle A that has entered the lane L. It is a sensor group for detecting.
As shown in FIG. 1, the vehicle type identification device 31 includes an approach vehicle detector 31A and a license plate recognition device 31B.
In addition, the vehicle type identification device 31 includes a sensor group such as a tread, a vehicle height detector, and a vehicle length detector.

The vehicle type identification device 31 detects the vehicle A entering the lane L based on various information (vehicle length, vehicle height, number of axles, license plate information, etc.) obtained through these sensor groups including the license plate recognition device 31B. Specify the vehicle type category.
For example, the vehicle types are classified into five categories: "light vehicle/two-wheeled vehicle", "normal vehicle", "medium-sized vehicle", "large-sized vehicle", and "oversized vehicle".
The vehicle type identification device 31 transmits the identified vehicle type classification to the automatic toll collection machine 35. As a result, the automatic toll collection device 35 can receive a fee according to the vehicle type classification of the vehicle A.

The approach vehicle detector 31A is installed on the most upstream side of the lane L (−X direction side) and detects the approach of the vehicle A into the lane L.
The approach vehicle detector 31A according to the present embodiment is a generally well-known transmissive vehicle detector, but is not limited to this aspect in other embodiments. That is, the approach vehicle detector 31A according to another embodiment may be a reflective vehicle detector.

Hereinafter, the direction in which the lane L extends is also referred to as the X direction, the width direction of the lane L is also referred to as the Y direction, and the vertical direction is also referred to as the Z direction.
In particular, the direction in which the vehicle A enters is also referred to as +X direction, the direction in which the front of the automatic toll collection machine 35 faces the lane L side is also referred to as +Y direction, and the upward direction is also referred to as +Z direction.

The license plate recognition device 31B acquires a captured image including the license plate when the approach vehicle detector 31A detects the entry of the vehicle A.
The license plate recognition device 31B performs a predetermined image analysis process on the acquired captured image, and acquires license plate information of the captured license plate, that is, the vehicle number and the classification number stamped on the license plate, and the license plate of the license plate. Get size, color, etc.

(Structure of exit side vehicle detector)
The exit-side vehicle detector 32 is installed on the most downstream side (+X direction side) of the lane L and detects the exit of the vehicle A from the lane L.
When the exit side vehicle detector 32 detects the exit of the vehicle A from the lane L, the exit side vehicle detector 32 notifies the automatic toll collection machine 35 that the vehicle A has started.
The exit-side vehicle detector 32 according to the present embodiment is also a generally known transmissive vehicle detector, but is not limited to this aspect in other embodiments. That is, the exit side vehicle detector 32 according to another embodiment may be a reflective vehicle detector.

(Structure of ITV camera)
The ITV camera 33 is a surveillance camera installed on the roadside of the lane L, and is installed so that the entire vehicle body of the vehicle A parked in front of the automatic toll collection machine 35 can be photographed.
The ITV camera 33 transmits the acquired image to the monitoring device 20.
For example, the ITV camera 33 may constantly transmit the acquired moving image to the monitoring device 20.

(Structure of start controller)
The start controller 34 includes a bar 341 and a bar breakage detection unit 342.
The start control device 34 is provided on the downstream side (+X direction side) of the lane L with respect to the automatic toll collection device 35, and opens and closes the lane L based on the lifting operation of the bar 341.
When the exit side vehicle detector 32 detects the exit of the vehicle A, the start controller 34 is controlled to block the lane L in preparation for the next vehicle to enter.
The start controller 34 is controlled to open the lane L when the fee collection process through the automatic fee collection machine 35 is completed.

The bar break detector 342 can detect that the bar 341 is broken (bar break).
When the start controller 34 detects that the bar 341 is broken by the bar break detector 342, the start controller 34 notifies the monitoring device 20 via the automatic fee collection device 35 that the bar break has occurred.

(Structure of automatic toll collection machine)
The automatic toll collection machine 35 is a device that is installed on the island I and automatically collects the usage fee from the vehicle A without going through a collection staff.
The automatic fare collection machine 35 is located at a predetermined position on the island I on the downstream side (+X direction side) of the vehicle type identification device 31 and on the upstream side (-X direction side) of the exit side vehicle detector 32. It is installed.

As shown in FIG. 1, the automatic toll collection machine 35 includes a toll collection panel 35A on the surface facing the +Y direction.
The toll collection panel 35A is an operation panel for accepting various operations related to toll collection processing from a passenger boarding the vehicle A that has arrived.

The toll collection panel 35A is provided with a dedicated insertion port for accepting a passenger ticket, a banknote, a coin, a credit card and the like required for toll collection processing from an occupant boarding an incoming vehicle A.

Further, a disabled person lever is provided on the fee collection panel 35A. The handicapped person lever is used when a passenger who is a physically handicapped person (hereinafter, also referred to as a "person with a disability") wants to receive a discount for the handicapped person. When a passenger boarding the vehicle A operates the handicapped person's lever, a call is started with a payee waiting at the toll booth office R.

A camera (camera 351 described later) is provided on the charge collection panel 35A. For example, a passenger who wants to receive the disabled discount application holds his/her disability certificate in front of the camera in order to prove that the discount can be applied. The receipt person can confirm the recorded contents of the handicapped person's certificate (the face photograph of the person himself/herself, the expiration date of the person with a physical disability certificate, and the vehicle number of the vehicle to which the discount for the disabled person is applied) through the image of the camera.

A call button is provided on the fee collection panel 35A. The call button is used when a passenger in the vehicle A makes a call with a toll collector who is waiting at the toll booth office R when a problem occurs in the toll collection process. For example, in the case where the vehicle type classification is not uniquely specified by the vehicle type determination device 31 (when the determination result is “vehicle type unknown”), the toll charge is not fixed and the fee collection process is not started. In this case, the passenger presses the call button and requests the receptionist to respond.

For example, the automated teller machine 35 may be connected to the monitoring device 20 via the network NW.
As a result, the roadside device 30 can send and receive information to and from the monitoring device 20 via the automatic fee collection device 35 and the network NW.

As shown in FIG. 3, the automatic toll collection device 35 further includes a Central Processing Unit (hereinafter referred to as “CPU”) 350.
In addition, the automatic toll collection machine 35 further includes a camera 351, a display 352, a speaker 353, and a microphone 354.
Note that, in FIG. 3, various types of insertion ports for bills, etc., disabled levers, call buttons, etc. are omitted.

The camera 351 is used, for example, for presenting the certificate of the physically disabled as described above. Further, in the present embodiment, the camera 351 is installed so as to be able to acquire the face image of the passenger who performs the fee collection process.

The display 352 displays, for the passengers boarding the arriving vehicle A, guidance on procedures (insertion of pass tickets, banknotes, cards, etc.) necessary for the fee collection process.

The speaker 353 and the microphone 354 are used when a call is made with a payee who stands by at the toll booth office R.

The CPU 350 functionally includes a specific information acquisition unit 3501.
That is, the CPU 350 performs the function as the specific information acquisition unit 3501 by operating based on a predetermined program.

The specific information acquisition unit 3501 acquires the vehicle specific information of the vehicle A entering each tollgate on the toll road.
For example, the specific information acquisition unit 3501 acquires the vehicle specific information of the vehicle A when the vehicle A enters each tollgate on the toll road.
The vehicle identification information acquired by the identification information acquisition unit 3501 may be any information as long as it is unique to each vehicle.
In the present embodiment, the specific information acquisition unit 3501 acquires the vehicle number and the classification number from the vehicle type identification device 31 as the vehicle specific information.
For example, the specific information acquisition unit 3501 acquires the vehicle number and the classification number acquired from the captured image acquired by the license plate recognition device 31B.

(Structure of monitoring device)
The monitoring device 20 is a device for remotely monitoring the lane L.
Through the ITV camera 33, the monitoring device 20 displays a real-time image of the area around the vehicle A that stops in each lane L and the automatic toll collection device 35.
The collection staff standing by at the toll booth office R can remotely monitor the lane L of the toll booth through the monitoring device 20.
For example, the monitoring device 20 may function as a support device for reducing the burden on the passengers who board the vehicle A that uses the toll road.

The monitoring device 20 includes a CPU 200, a monitor 201, a touch sensor 202, a speaker 203, a microphone 204, and a recording medium 205.

The monitor 201 displays a moving image or the like of the ITV camera 33.
By checking the image displayed on the monitor 201, the toll collector waiting at the toll booth office R can grasp the situation around the vehicle A stopping at the lane L and the automatic toll collection machine 35.

The touch sensor 202 receives a touch operation performed by a collector.
The touch sensor 202 is provided on the display screen of the monitor 201.
The touch sensor 202 is associated with each position on the display screen of the monitor 201.
Therefore, for example, the receipt worker can specify each image by specifying a plurality of images displayed on the monitor 201 by touching each image.
Accordingly, the receipt person can respond to the inquiry of the passenger by touching the touch sensor 202.
For example, as a result of checking the recorded contents of the handicapped person's handbook, when the passenger determines that the passenger can properly receive the handicapped person discount, he/she performs an operation to apply the handicapped person discount by touching the monitoring device 20.
Further, when the vehicle type identification device 31 cannot uniquely identify the vehicle type classification, the receipt person visually confirms the vehicle body shape or the like of the arrived vehicle from the image of the ITV camera 33. Then, the consignee designates the vehicle type classification based on the visual confirmation by touching the monitoring device 20.

The speaker 203 provides a voice to the receiptant waiting at the toll booth office R.
The microphone 204 receives the voice of the collector who is waiting at the toll booth office R.

In the recording medium 205, a caution information table in which vehicle identification information and caution information are recorded in association with each other is registered.
In this embodiment, the caution information table is stored in the recording medium 205 as electronic data.
The attention information table includes a plurality of vehicle identification information and attention information related to each vehicle identification information.
In the caution information table, each vehicle identification information is associated with related caution information among the plurality of classified caution information.
As a result, by searching the caution information table with the vehicle identification information, it is possible to determine whether or not the vehicle identification information is registered.
Further, if the vehicle specific information is searched in the caution information table, the caution information related to the searched vehicle specific information can be specified.
For example, the caution information table includes license plate information including vehicle numbers and classification numbers of a plurality of vehicles, and caution information related to each license plate information. At that time, in the caution information table, each license plate information item is associated with the related caution information item among the plurality of classified caution information items.

The caution information table may be output from the recording medium 205 to another monitoring device 20.
As a result, the caution information table can be read and shared by another monitoring device 20.

As shown in FIG. 3, the CPU 200 functionally includes a caution information notification unit 2002.
The CPU 200 may functionally further include a receiving unit 2001 and a registration processing unit 2003.
That is, the CPU 200 operates based on a predetermined program, and thereby exerts the functions of the receiving unit 2001, the caution information notifying unit 2002, and the registration processing unit 2003.

The reception unit 2001 receives the vehicle identification information of the vehicle A from the roadside device 30.
In the present embodiment, the receiving unit 2001 receives the information acquired by each unit of the roadside device 30.
For example, the reception unit 2001 receives the license plate information including the vehicle number and the classification number acquired by the license plate recognition device 31B.

The attention information notification unit 2002 acquires and notifies the attention information related to the vehicle identification information from the attention information table in which the vehicle identification information and the attention information are recorded in association with each other.
The caution information notifying unit 2002 may notify the acquired caution information before the vehicle A reaches the automated teller machine 35.
The caution information notification unit 2002 may notify the acquired caution information so that the lane L into which the vehicle A has entered can be identified.

In the present embodiment, when the receiving unit 2001 receives the vehicle identification information of the vehicle A, the attention information notification unit 2002 searches the attention information table stored in the recording medium 205 with the received vehicle identification information.
For example, the caution information notification unit 2002 searches for caution information related to the vehicle number and the classification number acquired by the license plate recognition device 31B.
As a result of the search, the caution information notification unit 2002 acquires and notifies the caution information if there is the caution information related to the received vehicle identification information.
That is, the caution information notifying unit 2002 notifies the caution information if the vehicle identification information registered in the attention information table and the received vehicle identification information match.

The attention information notification unit 2002 displays the pop-up screen PU on the monitor 201 to notify the receipt agent who waits at the tollgate office R of the obtained attention information.
As shown in FIG. 4, the pop-up screen PU includes the received vehicle identification information SPI and the attention information ATI related to the received vehicle identification information SPI.
The pop-up screen PU may further include a reception point RPI, a captured image IMI from which the vehicle identification information SPI has been acquired, and display information DPI.
For example, the vehicle identification information SPI is license plate information including the received vehicle number and classification number.
For example, the display information DPI includes the occurrence time, the occurrence tollgate, the occurrence event/reason when the acquisition of the vehicle identification information SPI having the related caution information occurs.
The attention information notification unit 2002 may display the pop-up screen PU by interrupting the screen currently being worked on the screen of the monitor 201.

The caution information notifying unit 2002 may notify the lane L into which the vehicle A has entered so that the toll collector waiting at the tollgate office R can identify it.
For example, the attention information notification unit 2002 displays a pop-up screen PU that further includes information about the lane L into which the vehicle A has entered so that the receiptant waiting at the toll booth office R can identify the lane L into which the vehicle A has entered. , May be displayed on the screen of the monitor 201.

For example, as shown in FIG. 4, when the attention information related to the received vehicle identification information SPI is a vehicle for which the custodian has previously made a complaint, the attention information notification unit 2002 indicates “complaint” as the attention information ATI. "Vehicle approach" is displayed.
At that time, for example, the response procedure RPI displays a response for not receiving the complaint.
When the caution information ATI is “complaint vehicle entry”, the pop-up screen PU may further include claim information CMI. In the complaint information CMI, the contents for which a complaint has been received previously are displayed. For example, the content of the complaint information CMI is registered by the collector in association with the vehicle identification information.

For example, as shown in FIG. 5, when the attention information related to the received vehicle identification information SPI is a vehicle on which a person with a disability is boarding, the attention information notification unit 2002 displays “entrance to a disabled person vehicle” as the attention information ATI. Let
At that time, for example, an operation instruction to the physically handicapped person on the charge collection panel 35A is displayed on the reception point RPI.

Similarly, when the attention information related to the received vehicle identification information SPI is a vehicle that requires vehicle type correction, the attention information notification unit 2002 displays "vehicle type corrected vehicle entry" as the attention information ATI.
At that time, for example, the content for correcting the vehicle type is displayed on the reception point RPI.

The registration processing unit 2003 specifies the caution information based on the roadside information from the roadside device 30, and registers the caution information specified in association with the vehicle specifying information of the vehicle A in the caution information table.
Moreover, the registration processing unit 2003 registers the caution information according to a predetermined division.
Further, the registration processing unit 2003 automatically includes, as caution information, caution information related to at least one of stay time excess, boarding for disabled persons, vehicle type correction, axle load violation, property damage, and vehicle retreat at a tollgate. You can register.
The registration processing unit 2003 registers the caution information in the caution information table in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 calculates the residence time based on the information detected by the vehicle type identification device 31 and the exit side vehicle detector 32. When the calculated residence time exceeds the predetermined time, the registration processing unit 2003 detects “residence time excess”.
When the "residence time excess" is detected, the registration processing unit 2003 registers "residence time excess vehicle entry" in the vehicle A as caution information related to the excess residence time. At that time, the registration processing unit 2003 registers the “entry time excess vehicle approach” in association with the vehicle identification information of the vehicle A.

For example, regarding a vehicle, the registration processing unit 2003 detects that a disabled person is boarding in the vehicle A (“boarding a disabled person”) based on the detection of the operation of a disabled person lever provided on the fee collection panel 35A.
That is, regarding the vehicle A, the registration processing unit 2003 detects “boarding of a person with a disability” in the vehicle A when the disabled person lever provided on the fee collection panel 35A is operated.
When the "boarding of a disabled person" is detected, the registration processing unit 2003 registers "vehicle entry for a disabled person" in the vehicle A as caution information related to boarding a disabled person. At that time, the registration processing unit 2003 registers the “vehicle entry for persons with disabilities” in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 detects “vehicle type correction” based on the vehicle type classification specified by the vehicle type identification device 31.
That is, regarding the vehicle A, the registration processing unit 2003 detects “vehicle type correction” for the vehicle A when the vehicle type classification specified by the vehicle type identification device 31 is different from the vehicle type classification specified in the actual charge collection.
When the “vehicle type correction” is detected, the registration processing unit 2003 registers “vehicle type corrected vehicle entry” in the vehicle A as caution information related to the vehicle type correction. At that time, the registration processing unit 2003 registers the “vehicle type correction vehicle entry” in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 detects an “axle load violation” based on the axle load specified by the vehicle type identification device 31.
That is, regarding the vehicle A, the registration processing unit 2003 detects an “axial weight violation” for the vehicle A when the axial load specified by the vehicle type identification device 31 exceeds a predetermined weight.
When the "axis load violation" is detected, the registration processing unit 2003 registers "axle load violation vehicle entry" in the vehicle A as caution information related to the axis load violation. At that time, the registration processing unit 2003 registers the “axle load violation vehicle entry” in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 detects “damage to property” based on the bar break detected by the start controller 34.
That is, regarding the vehicle A, the registration processing unit 2003 detects “property damage” for the vehicle A when the start control unit 34 detects a bar break.
When the "property damage" is detected, the registration processing unit 2003 registers "property damaged vehicle entry" in the vehicle A as caution information related to property damage. At that time, the registration processing unit 2003 registers the “property damaged vehicle approach” in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 detects “vehicle retreat at the tollgate” based on the vehicle type identification device 31 and the exit side vehicle detector 32.
That is, regarding the vehicle A, when the vehicle type identification device 31 and the exit side vehicle detector 32 detect the retreat in the tollgate, the registration processing unit 2003 detects “reverse vehicle in the tollgate” for the vehicle A. ..
When the "vehicle retreat at the tollgate" is detected, the registration processing unit 2003 registers "reverse vehicle approach" for the vehicle A as caution information related to the vehicle retreat at the tollgate. At that time, the registration processing unit 2003 registers “reverse vehicle approach” in association with the vehicle identification information of the vehicle A.

The registration processing unit 2003 may inquire whether or not to register the specified caution information.
For example, if the registration information is specified based on the roadside information from the roadside device 30, the registration processing unit 2003 causes the monitoring device 20 to display whether or not to newly register the specified cautionary information. At that time, the registration processing unit 2003 may display the vehicle identification information and the roadside information related to the identified attention information together with the identified attention information.
When the receipt employee determines that the registration is to be performed by checking the display of the monitoring device 20, the receipt processing unit 2003 registers the specified caution information.

Note that various necessary information that cannot be automatically acquired, such as the reception point RPI, is registered by the collector in association with the vehicle identification information.

Further, the registration processing unit 2003 can also specify and register the caution information based on the input to the monitoring device 20 by the receiptant.

For example, regarding the vehicle A, the registration processing unit 2003 registers the caution information related to the “claim vehicle” based on the input to the monitoring device 20 by the collector.
That is, when it is determined that the collector has received a complaint regarding the vehicle A and inputs the fact to the monitoring device 20, the registration processing unit 2003 instructs the vehicle A to display “claim vehicle” as caution information related to the complaint vehicle. Register the entry. At that time, the registration processing unit 2003 registers the “claim vehicle entry” in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 registers the caution information related to the “deferred payment vehicle” based on the input to the monitoring device 20 by the collector.
That is, regarding the vehicle A, when the collector receives the postpayment of the fee and inputs the fact to the monitoring device 20, the registration processing unit 2003 instructs the vehicle A as “delayed vehicle” as the caution information related to the postpaid vehicle. Register the entry. At that time, the registration processing unit 2003 registers the “late delivery vehicle entry” in association with the vehicle identification information of the vehicle A.
As a result, the fact that the vehicle A is a “deferred delivery vehicle” is simultaneously notified to each tollgate office via the network NW. If all the toll booth offices are notified at once, the charges can be collected together at the central toll booth, for example.

For example, regarding the vehicle A, the registration processing unit 2003 registers the caution information related to the “violation habitual vehicle” based on the input to the monitoring device 20 by the collector.
That is, in the case of the vehicle A, when the collector determines that the vehicle often violates, such as overloading, and inputs the fact to the monitoring device 20, the registration processing unit 2003 causes the vehicle A to relate to the violating habitual vehicle. Register "Violation habitual vehicle entry" as caution information. At that time, the registration processing unit 2003 registers the “violation habitual vehicle entry” in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 registers the caution information related to the “disaster response vehicle” based on the input to the monitoring device 20 by the collector.
That is, when the receipt person receives the vehicle A as the disaster response vehicle and inputs the fact to the monitoring device 20, the registration processing unit 2003 instructs the vehicle A as “disaster response” as the caution information related to the disaster response vehicle. Register the corresponding vehicle entry". At that time, the registration processing unit 2003 registers the “disaster response vehicle approach” in association with the vehicle identification information of the vehicle A.

For example, regarding the vehicle A, the registration processing unit 2003 registers the caution information related to the “vehicle subject to special measures for disaster victims” based on the input to the monitoring device 20 by the collector.
In other words, when the collector receives the vehicle A as a vehicle that can receive the discount by the special measures for the victim and inputs the fact to the monitoring device 20, the registration processing unit 2003 causes the vehicle A to be damaged by the disaster. Register "Vehicles subject to special measures for disaster victims" as caution information related to vehicles subject to special measures for disaster victims. At that time, the registration processing unit 2003 registers the “entrance of a vehicle subject to special measures for disaster victims” in association with the vehicle identification information of the vehicle A.

Further, the registration processing unit 2003 may register each registration information with a deadline.
When the attached time limit arrives, the registration processing unit 2003 deletes the registration information for which the time limit has expired.
For example, in the case of a rental car, since the passengers of the rental car change frequently, the registration processing unit 2003 attaches a shorter time limit to the rental car registration information than to the private car registration information. At that time, the information on whether or not it is a rental car may be acquired from the plate number information.
For example, in the case of a vehicle subject to special measures for a victim, the registration processing unit 2003 attaches a deadline for applying special measures for a victim to the registration information of the vehicle subject to special measures for a victim.

In the present embodiment, each vehicle identification information registered in the caution information table may be deleted by the receiptist.
As a result, for example, if the registered vehicle does not receive complaints, or if the disabled person on board the registered vehicle can operate the lever for the disabled person, the receipt person will be notified of the vehicle of the vehicle from the caution information table. Specific information can be deleted.

(motion)
The operation of the tollgate monitoring system 1 will be described.
The operation of the tollgate monitoring system 1 corresponds to the tollgate monitoring method of this embodiment.

First, as shown in FIG. 6, the roadside device 30 acquires the vehicle identification information of the vehicle A entering the tollgate of the toll road (ST01: step of obtaining vehicle identification information).
In the present embodiment, the vehicle type identification device 31 acquires license plate information including the vehicle number and the classification number of the vehicle A and transmits the license plate information to the automatic fee collection machine 35.

Following the execution of ST01, the roadside device 30 transmits the vehicle identification information of the vehicle A to the monitoring device 20 (ST02: step of transmitting vehicle identification information).
In the present embodiment, the automatic fare collection machine 35 transmits the vehicle identification information of the vehicle A to the monitoring device 20 together with other roadside information.

Following the execution of ST02, the monitoring device 20 receives the vehicle identification information of the vehicle A from the roadside device 30 (ST03: Step of receiving vehicle identification information).
In the present embodiment, the receiving unit 2001 receives the vehicle identification information of the vehicle A from the roadside device 30 together with other roadside information.

Following the execution of ST03, the monitoring device 20 determines whether or not the received vehicle identification information of the vehicle A is registered in the caution information table (ST04: step of determining vehicle identification information).
In the present embodiment, the caution information notification unit 2002 searches the caution information table and determines whether or not the received vehicle identification information of the vehicle A is registered.

When it is determined that the vehicle is not registered (ST04: No), the procedure returns to ST03, and the attention information notification unit 2002 receives the next vehicle identification information.

When it is determined that the information is registered (ST04: Yes), the caution information notification unit 2002 acquires and notifies the caution information related to the received vehicle identification information of the vehicle A (ST05: Step of notifying the caution information) ).
In the present embodiment, the attention information notification unit 2002 acquires the attention information from the attention information table and causes the monitor 201 to display the pop-up screen PU including the attention information ATI.

After the execution of ST05, the collector receives the passengers in the vehicle A and gives advice or collection processing of the corresponding contents while referring to the pop-up screen PU.
After the collection processing is completed, the collection staff opens the start control device 34 and causes the vehicle A to exit.
After that, the processing of the tollgate monitoring system 1 ends once.

(Action and effect)
According to this embodiment, the tollgate monitoring system 1 acquires and notifies the caution information from the vehicle identification information of the vehicle A entering the tollgate on the toll road.
For this reason, the tollgate monitoring system 1 can call a caution based on the caution information to the toll collector when the vehicle A enters the tollgate on the toll road.
Therefore, it becomes possible for the receipt staff to respond in advance.
If it becomes possible for the collector to respond in advance, it is possible to reduce the chance of receiving complaints, for example.
Further, if it becomes possible for the consignee to respond in advance, for example, the service time can be improved for a vehicle on which a disabled person is boarding or a vehicle in some circumstances.
Furthermore, if it becomes possible for the toll collector to respond in advance, for example, the toll worker waiting at the tollgate office R will not respond to other vehicles registered in the attention information table (vehicles requiring attention), such as rounding up other responses. It is possible to respond by raising the priority, and immediately shift to the operation of collection processing. As a result, the collection staff can shorten the time required to respond to a vehicle requiring attention.

According to this embodiment, the caution information table is recorded in the tollgate monitoring system 1.
Therefore, each vehicle specifying information and the caution information related to each vehicle specifying information are pre-registered, and a quick response is possible.

Vehicles that are used by people with disabilities or vehicles that are often subject to complaints tend to have long lane stays, so it is necessary to try to respond as quickly as possible.
For example, people with disabilities need to present a certificate to the clerk to receive the discount. Since the certificate is not digitalized, we will check it with a camera, but since the location presented by the business company and equipment is different, it is necessary to contact the location held by the intercom to shorten the residence time.
For example, with respect to a vehicle that receives many complaints, a delay in call response may cause a complaint to be received. For this reason, it is necessary for the collector to always be prepared to avoid triggering complaints.
For vehicles requiring such attention, the collection staff can respond by posting information or communicating information among the collection collection staff by telephone.
However, such a response makes it difficult to respond promptly and uniformly.
On the other hand, according to the present embodiment, as described above, it becomes possible for the receipt staff to respond in advance, so that prompt response is possible.
Further, according to the present embodiment, the tollgate monitoring system 1 obtains the vehicle identification information and notifies the relevant caution information to each of the receipts, so that each of the receipts can be dealt with uniformly.

According to this embodiment, the tollgate monitoring system 1 can automatically identify and register caution information.
Therefore, the trouble of registering the caution information is reduced.

According to the present embodiment, the tollgate monitoring system 1 registers the caution information according to a predetermined division, so that the caution information can be patterned.
Therefore, the caution information table can be simplified.

According to the present embodiment, the tollgate monitoring system 1 can automatically register various caution information that can be classified based on the roadside device 30.
Specifically, it is possible to automatically register caution information related to stay time excess, boarding for disabled persons, vehicle type correction, axle load violation, property damage, or vehicle retreat at the toll booth.
For this reason, it is possible to reduce the trouble of the receipt person registering the caution information.

According to this embodiment, the tollgate monitoring system 1 can register only the information to be registered by confirming whether or not to register the specified caution information.

According to this embodiment, the tollgate monitoring system 1 can display the acquired caution information ATI on the monitor 201 of the monitoring device 20.
For this reason, the tollgate monitoring system 1 can call a caution based on the attention information ATI to, for example, a receiptant who stands by at the tollgate office R in which the monitoring device 20 is installed.

According to this embodiment, since the acquired attention information ATI is notified before the vehicle A reaches the toll collection machine, the tollgate monitoring system 1 precedes the arrival of the vehicle A to the toll collector. Attention based on the attention information ATI can be called.
For this reason, it becomes possible for the receipt staff to respond in advance.

According to the present embodiment, the tollgate monitoring system 1 can allow the toll collector to identify the lane L into which the vehicle A notified of the caution information enters.
For this reason, the collector can specify the lane L to be handled in advance.

In the present embodiment, the pop-up screen PU includes the attention information ATI, but any display may be included.
For example, the pop-up screen PU may include a toll collection operation screen.
If an operation such as discount application or vehicle type change is required at the time of toll collection, if the pop-up screen PU includes the toll collection operation screen, the clerk can immediately shift to the toll collection operation.

<Modification>
In the above-described embodiment, a system including the automatic toll collection machine 35 is constructed as the tollgate monitoring system. That is, the roadside device 30 includes each unit for constructing a system including the automatic toll collection device 35.
As a modification, an electronic toll collection system (ETC: Electronic Toll Collection System (registered trademark), also referred to as "automatic toll collection system") may be constructed as a tollgate monitoring system. In this case, the roadside device 30 may further include each unit for constructing the electronic toll collection system.
In that case, the roadside apparatus 30 may acquire the vehicle identification information of the vehicle A from the vehicle-mounted device mounted in the vehicle A.

In the above-described embodiment, the registration processing unit 2003 registers “property damage” by the start controller 34 detecting that the bar 341 is broken. Good.
As a modified example, the registration processing unit 2003 may register the “property damage” by the roadside device 30 detecting contact with the bar 341 or the automatic toll collection device 35.

In the above-described embodiment, the toll booth monitoring system 1 registers the caution information table in the monitoring device 20 installed in the toll booth office R, and allows the payees who wait for the acquired caution information to the toll booth office R. Notifying.
As a modification, the registered information may share at least one of the caution information table and the caution information to be notified with other monitoring devices via the network NW. As a result, similar notifications are given to the monitoring devices of other tollgate offices and the monitoring devices of other business offices.
As another modification, at least one of the caution information table and the caution information to be notified may be shared with the manned monitoring device for the manned tollgate. Further, attention information may be displayed on a manned monitoring device. As a result, it becomes possible for even the collection staff waiting at the manned toll booth to respond in advance.

In the embodiment described above, in the tollgate monitoring system 1, the attention information notification unit 2002 causes the monitor 201 of the monitoring device 20 installed in the tollgate office R to display the obtained attention information ATI. As long as it is a monitoring device, it may be displayed on a monitoring device installed in any facility.
As a modification, the attention information notification unit 2002 may notify the receipt of the obtained attention information ATI by displaying the obtained attention information ATI on the monitor of the monitoring device installed at the tollgate.
For example, the caution information notification unit 2002 may display the pop-up screen PU on the monitor of the ETC system monitoring terminal installed in the booth of the tollgate as a monitoring device.
Here, the ETC system monitoring terminal is a terminal device capable of switching between ETC operation status display and other display.
For example, the caution information notification unit 2002 may display the pop-up screen PU on the screen of the monitor of the ETC system monitoring terminal installed in the booth of the tollgate by interrupting the ETC operation status display.
According to this modification, the caution information can be notified to the toll collector at the toll gate where the monitoring device 20 is installed.
For this reason, it becomes possible for the toll collection staff to respond in advance.

In addition, in the above-described embodiment, a program for realizing various functions of the monitoring device 20 and the automatic toll collection device 35 is recorded in a computer-readable recording medium, and the program recorded in the recording medium is stored in a microcomputer. It is supposed that various processes are performed by reading the program into a computer system and executing it. Here, various processes of the CPU of the computer system are stored in a computer-readable recording medium in the form of a program, and the various processes are performed by the computer reading and executing the program. The computer-readable recording medium refers to a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, or the like. Further, the computer program may be distributed to the computer via a communication line, and the computer that receives the distribution may execute the program.

An example of a hardware configuration of a computer that executes programs for realizing various functions of the monitoring device 20 and the automatic toll collection device 35 in the above-described embodiment will be described.

As illustrated in FIG. 7, the computer included in the monitoring device 20 includes a CPU 200, a memory 206, a storage/playback device 207, an Input Output Interface (hereinafter, referred to as “IO I/F”) 208, and a communication interface ( Hereinafter, referred to as “communication I/F”) 209.

The memory 206 is a medium such as a Random Access Memory (hereinafter, referred to as “RAM”) that temporarily stores data and the like used in a program executed by the monitoring device 20.
The storage/playback device 207 is a device for storing data or the like in an external medium such as a CD-ROM, a DVD, or a flash memory, or playing back data or the like in the external medium.
The IO I/F 208 is an interface for inputting/outputting information and the like between the monitoring device 20 and another device.
The communication I/F 209 is an interface that communicates with other devices via a communication line such as the Internet or a dedicated communication line.

Similarly, as shown in FIG. 8, the computer included in the automatic toll collection device 35 includes a CPU 350, a memory 356, a storage/reproduction device 357, an IO I/F 358, and a communication I/F 359.

The memory 356 is a medium such as a Random Access Memory (hereinafter, referred to as “RAM”) that temporarily stores data and the like used in a program executed by the automatic toll collection device 35.
The storage/reproduction device 357 is a device for storing data and the like in an external medium such as a CD-ROM, a DVD and a flash memory, and reproducing the data and the like in the external medium.
The IO I/F 358 is an interface for inputting/outputting information and the like between the automatic teller machine 35 and other devices.
The communication I/F 359 is an interface that communicates with other devices via a communication line such as the Internet or a dedicated communication line.

Although some embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope of the invention and the scope thereof, as well as in the scope of the invention described in the claims and the scope of equivalents thereof.

1 Toll booth monitoring system 20 Monitoring device 30 Roadside device 31 Vehicle type identification device 31A Entry side vehicle detector 31B License plate recognition device 32 Exit side vehicle detector 33 ITV camera 34 Start controller 35 Automatic fee collection machine (price collection machine)
35A Toll collection panel 200 CPU
201 Monitor 202 Touch Sensor 203 Speaker 204 Microphone 205 Recording Medium 206 Memory 207 Storage/Playback Device 208 IO I/F
209 Communication I/F
341 bar 342 bar breakage detection unit 350 CPU
351 Camera 352 Display 353 Speaker 354 Microphone 356 Memory 357 Storage/reproduction device 358 IO I/F
359 Communication I/F
2001 Reception unit 2002 Attention information notification unit 2003 Registration processing unit 3501 Specific information acquisition unit A Vehicle ATI attention information CMI complaint information DPI display information I Island IMI photographed image L lane NW network PU pop-up screen R Tollgate office RPI Response point SPI vehicle Specific information

Claims (12)

A tollgate monitoring system for toll roads,
A specific information acquisition unit for acquiring vehicle specific information of a vehicle entering the toll gate of the toll road;
From a caution information table in which the vehicle specifying information and the caution information are recorded in association with each other, a caution information notifying unit that acquires and notifies the caution information related to the vehicle specifying information,
Toll booth monitoring system. The charge according to claim 1, further comprising: a registration processing unit that specifies the caution information based on roadside information from a roadside device and registers the specified caution information in a caution information table in association with the vehicle identification information. Office monitoring system. The tollgate monitoring system according to claim 2, wherein the registration processing unit registers the caution information according to a predetermined division. The said registration processing part registers the information relevant to stay time excess, boarding of a disabled person, vehicle type correction, axle load violation, property damage, or vehicle retreat at the toll booth as the caution information. Tollgate monitoring system. The tollgate monitoring system according to claim 2, wherein the registration processing unit inquires whether or not to register the specified caution information. 6. The caution information notification unit notifies the acquired caution information by displaying the acquired caution information on a monitor of a monitoring device installed in a tollgate office. Toll booth monitoring system described in paragraph. 7. The tollgate monitoring system according to claim 1, wherein the caution information notification unit notifies the acquired caution information before the vehicle arrives at a toll collection machine. The tollgate monitoring system according to any one of claims 1 to 7, wherein the caution information notification unit notifies the acquired caution information so that the lane that the vehicle has entered can be identified. 9. The caution information notification unit notifies the acquired caution information by displaying the acquired caution information on a monitor of a monitoring device installed at the toll booth. Tollgate monitoring system described in. A tollgate monitoring method for toll roads,
Acquiring vehicle identification information of a vehicle entering the toll gate of the toll road,
From a caution information table in which vehicle specific information and caution information are recorded in association with each other, a step of acquiring and notifying the caution information related to the vehicle specific information,
Tollgate monitoring method including. A monitoring device for a toll gate toll gate monitoring system,
Attention information notifying unit for acquiring and notifying the attention information related to the vehicle identification information from an attention information table in which vehicle identification information of vehicles entering the toll gate of the toll road and attention information are recorded in association with each other. Monitoring device. To the computer of the monitoring device of the toll gate monitoring system of the toll road,
A step of acquiring and notifying the caution information related to the vehicle identification information from a caution information table in which the vehicle identification information of the vehicle entering the toll gate of the toll road and the attention information are recorded in association with each other is executed. program.

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