JP2017084032A - Thing-left-behind communication system and processing method thereof - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a thing-left-behind communication system and its processing method capable of surely getting back a thing-left-behind, and reducing management costs of the thing-left-behind and burden and time related to loss.SOLUTION: In a thing-left-behind communication system, a server 1 comprises: an ID issue part 1a1 for issuing an article ID of a user; a first storage part 13 for storing information on points to be paid when the article ID and an article are found; and payment means 1a4 for performing processing to pay the points to a finder of the article. User terminal equipment 2 comprises: a first reading part 2a for reading the article ID attached to the article; first input means 2b for inputting information on the points to be paid when the article is lost; and a first transmission part 2e for transmitting the article ID and the information on the points to the server 1. Manager terminal equipment 3 comprises: a second reading part 3a for reading the article ID; second input means 3b for inputting point possession information of the finder of the article; and a second transmission part 3e for transmitting the article ID and the point possession information to the server 1.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a lost article communication system and a processing method thereof.

Conventionally, when there is something left behind on a train, a station, etc., a finder such as a conductor, passenger, etc., delivers the leftover to a leftover center. These forgotten items are delivered in large quantities. However, surprisingly few people come to pick up forgotten items.
If there is no person to pick up things left behind, it is necessary to store them at the left-handed thing center for a certain period of time at the station.

On the other hand, if the person who lost something lost it at the station, it is necessary to check the telephone number of the station where the lost item is thought to have been in contact with the person in charge. Therefore, even if a lost item can be found at that station, in principle it can only be deposited at that station for a few days.
The person in charge is informed of the storage location and the storage period, and the storage location must go to the storage location during the storage period. Therefore, when you are busy, there is a risk that you will not be able to pick up what you left behind.
In addition, there exists patent document 1 as literature well-known invention which concerns on this application. Patent Document 1 includes tag identification information of a tag having readable tag identification information and identification information for identifying the medium or the owner of the medium for the purpose of easily confirming the identity at the time of delivery of the lost item. Lost property management system including a storage device that stores lost property data that includes an IC chip having authentication identification information that includes at least one of authenticable identification information and that is associated with authentication identification information of a portable authenticable medium. Is disclosed.

JP 2011-253353 A

  When storing forgotten items at the station, a storage place for the lost items is required. In addition, storage work for lost items occurs, and a storage staff is required, and management costs such as storage location costs, lost item handling costs, full-time personnel costs, etc. are significant.

  On the other hand, a person who has left behind has no guarantee that the forgotten thing will return to his or her hand, and often remains lost. Further, as described above, a person who has left something takes time and effort to return the left item to hand. Also, if the forgotten items do not go smoothly until they come back to you, there is a great mental burden.

  On the other hand, the person who finds a lost item, when delivering a lost item to a station attendant or police box, takes extra time and effort, and has little motivation to deliver the lost item.

  The lost item management system disclosed in Patent Document 1 has not been studied for reducing lost item management costs.

  The present invention was devised in view of the above-mentioned actual situation, and a lost article is surely returned to the lost person, management cost of the lost article is reduced, and the lost article communication system and the processing method thereof that can reduce labor and time relating to the loss. The purpose is to provide.

  In order to solve the above-described problem, a lost article communication system according to a first aspect of the present invention includes a server, an administrator terminal device, and a user terminal device, and the server issues an item ID attached to the user's item. An ID issuing unit, a first storage unit that stores information about the item ID and points to be paid when the lost item is picked up, and the lost item with reference to the first storage unit Payment means for performing a process of paying points to a person who finds the article based on the point possession information, and the user terminal device reads the article ID attached to the article, and the article A first input means for inputting the information of the points to be paid when lost, and a first transmission unit for transmitting the item ID and the information of the points to the server, the manager terminal device is lost Picked up later A second reading unit that reads the article ID attached to the article, a second input unit that inputs the point possession information of the person who has found the article, and sends the article ID and the point possession information to the server. A second transmitter.

  The processing method of the lost article communication system of the second aspect of the present invention is a method for realizing the lost article communication system of the first aspect of the present invention.

  According to the present invention, it is possible to provide a lost article communication system and a method for processing the lost article that can surely return the lost article to the lost person, reduce the management cost of the lost article, and reduce labor and time associated with the loss.

The schematic diagram which shows the outline | summary of the lost article communication system of embodiment of this invention. 1 is a hardware configuration diagram of a lost article communication system according to an embodiment of the present invention. The functional block diagram of a terminal device. The functional block diagram of an administrator terminal. The functional block diagram of the lost article communication system stored in the server of a management center. The figure which shows the database of the lost article communication system stored in the server of a management center. The figure which shows the structure of the process part of the server of a management center. The time chart which shows the flowchart of a process of a lost article communication system.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings as appropriate.
FIG. 1 is a schematic diagram showing an overview of a lost article communication service system S according to an embodiment of the present invention.
The outline of the lost article communication system of the embodiment is as follows.
The lost article communication system issues identification information (article ID) of an article that receives a lost article communication service owned by the user from the server 1 of the management center (1).

The user receives the seal 19 on which the article ID is printed at a station or a convenience store (2a). You may obtain the sticker 19 in which article ID was printed with the printer 5 installed in the station, the convenience store, etc. The article ID is printed as a two-dimensional code such as a barcode or a QR code (registered trademark).
The user attaches the seal 19 on which the article ID is printed to the article (2b).
Subsequently, the user reads the article ID of the sticker 19 affixed to the article with the terminal device 2 and registers it in the server 1 of the management center together with the contact information such as his / her e-mail address and the information such as the reward of the article. (3). Then, carry the goods for commuting, attending school, leisure, etc.

Thereafter, the user loses the article with the seal 19 (4).
The finder finds lost items (lost items) and delivers them to the forgotten item center (5). The person in charge of the lost article center reads the article ID with the terminal device 3. Then, the lost item discovery information is sent from the forgotten item center to the management center server 1 together with the information of the finder (6).
Information such as the article name of the lost item and the location of the lost item center is sent from the server 1 of the management center to the user terminal device 2 (7).

A reward (points) is given to the person who finds the lost item (8).
Thereafter, the user receives the lost article (forgotten item) at the management center to which the lost item has been delivered.
In some cases, the lost item is returned to the lost person by a delivery service, or after the lost item is cleaned, it is returned to the lost person. In addition, when storage or return is no longer necessary, the lost person can contact the waiver of the lost item.

<Hardware configuration of the lost item communication system>
FIG. 2 is a hardware configuration diagram of the lost article communication system according to the embodiment of the present invention.
In the lost item communication system, the server 1 of the management center, the terminal device 2 of the user, the administrator terminal device 3 of the lost item center, the terminal device 4 of the finder, and the printing device 5 are connected via a network n.
The user terminal device 2 is, for example, a portable information terminal such as a smartphone.

FIG. 3 is a functional block diagram of the terminal device.
As shown in FIG. 3, the user terminal device 2 includes a reading unit 2a that reads a barcode or a two-dimensional code, an input unit 2b, a processing unit 2c, a storage unit 2d, and a transmission unit 2e.
The finder's terminal device 4 is, for example, a portable information terminal such as a smartphone.
The manager terminal 3 of the forgotten item center is, for example, a portable information terminal such as a smartphone. The forgotten item center is a place for delivering forgotten items, such as a station, a police box, a courier, a partner company (for example, a convenience store), and the like.

FIG. 4 is a functional block diagram of the administrator terminal.
As shown in FIG. 4, the administrator terminal 3 includes a reading unit 3a that reads a barcode or a two-dimensional code, an input unit 3b, a processing unit 3c, a storage unit 3d, and a transmission unit 3e.
The printing device 5 is placed at a station, a convenience store, or the like, and a bar code, a two-dimensional code, or the like that describes an ID given to an article that is the object of forgotten goods service is attached to a sticker 19 that is attached to the article. Print. The printing device 5 prints on the sticker 19 when the supplier issues the sticker 19. Incidentally, instead of the printing device 5, the printer 19 may be configured to print on the sticker 19 with a printer 2p owned by the user.

The network 4 is, for example, the Internet. The network 4 may be another public line, a dedicated line, or the like, and may not be the Internet.
As shown in FIG. 2, a credit company server 6, a company server 7 that gives points, a delivery company terminal device 8, and a cleaning company terminal device 9 are connected to the network 4.
Points include rental store points, airline mileage, transportation IC cards, electronics mass retailer points, supermarket points, and the like. Other points may be used.

The delivery company in which the terminal device 8 is placed goes to the forgotten item center to pick up forgotten items, and delivers them to the lost people from the forgotten item center. In addition, items that are left behind are delivered to the cleaning company from the Center for Lost Items.
When there is a request for cleaning from the owner of the lost item, the cleaning company in which the terminal device 9 is placed goes to the lost item center to collect the lost item and cleans the lost item. Lost items after cleaning are delivered (sent) by the cleaning company to the lost person. In addition, when there is a cleaning request from the owner of the lost item, the delivery company may go to the lost item center to collect the lost item or deliver the lost item after cleaning to the lost item.

FIG. 5 is a functional block diagram of the lost article communication system stored in the server of the management center.
The server 1 of the management center has a processing unit 1a, a storage unit 1b, an I / O unit 1c, and a network unit 1d as functions of the lost item communication system. The function of the lost-item communication system is realized by software and hardware.

The processing unit 1a stores a system program for a lost article communication system.
The storage unit 1b stores data used for the lost article communication system.
The I / O unit 1 c is responsible for input / output of the server 1.
The network unit 1c is composed of hardware and software, and is responsible for communication with other devices via the network.

<Database of lost item communication system>
Next, the DB (DataBase) of the lost article communication system will be described.
FIG. 6 is a diagram illustrating a DB of the lost article communication system stored in the server of the management center.
As an example, the storage unit 1a of the server 1 in the lost-item communication system stores an article ID issue DB 11, a user DB 12, an article DB 13, a found item DB 14, a user credit DB 15, a courier DB 16, and a cleaning dealer DB 17. .

The article ID issuing DB 11 is a DB for issuing a unique ID (identification information) to be given to the user's article. As described above, an article is an article that is an object of a forgotten item service, and a barcode or a two-dimensional code of the ID is printed on a sticker attached to the article.
The article ID issuance DB 11 records an article ID, a user ID, a user name, and the like that are assigned to an article that is the target of the forgotten item service.

The user DB 12 is a DB that manages users who are targets of the forgotten item service.
The user DB 12 includes, for each user, a user ID for identifying the user, a user name, a gender, an age, a postal code, an address, a telephone number, an email address, and an identification of the credit card company of the user. User information such as information is recorded.

The article DB 13 is a DB that manages articles that are targets of the forgotten item service.
In the article DB 13, data such as an article ID, an article name subject to a forgotten item service, a user ID, a reward for a finder when the article becomes a forgotten article, and a lost article flag are recorded as article information. . The forgotten item flag is, for example, “0” when the item is not left behind, “1” when the item is left behind, and “2” when the item is picked up. When the lost item returns to the user, the lost item flag becomes “0”.

The found item DB 14 is a DB that manages forgotten items when the forgotten items are found.
In the found item DB 14, the item ID assigned to the forgotten item, the ID of the forgotten item center to which the forgotten item was delivered, the name of the forgotten item center, the address, the name of the founder (the person who picked up the forgotten item), telephone A number, an address, the e-mail address of the finder, the point name owned by the finder, which is the finder's point holding information, and point identification information are recorded.

The user credit DB 15 is a DB that manages a credit card to be withdrawn when a lost person (user) gives a point to a finder.
The user credit DB 15 stores credit information such as a user ID, user credit card company identification information, user credit card company name, user credit card number, and balance.

The delivery agent DB 16 is a DB that manages a delivery agent that performs delivery related to forgotten items.
In the delivery company DB 16, delivery company information such as a delivery company establishment ID, a delivery company establishment name, a zip code, an address, an e-mail address, and a telephone number of the delivery company establishment is recorded.

The cleaning trader DB 17 is a DB for managing a cleaning trader that cleans forgotten things.
In the cleaning company DB 17, cleaning company information such as a cleaning company ID, a cleaning company name, a postal code, an address, an e-mail address, and a telephone number of the cleaning company is recorded.

<Processing unit 1a of server 1>
FIG. 7 is a diagram illustrating a configuration of the processing unit 1a of the server 1 of the management center.
The processing unit 1a of the server 1 is realized by executing the system program of the lost article communication system.
The processing unit 1a includes an article ID issuance registration unit 1a1, a lost tracking information registration unit 1a2, a lost person notification unit 1a3, a lost item response processing unit 1a4, and a lost item collection processing unit 1a5.

The article ID issue / registration unit 1a1 receives and registers a user, and issues an article ID to be given to the user's article. The product ID and identification information unique to each user are registered in the product ID issue DB 11.
The lost and found information registration unit 1a2 sets the forgotten thing flag of the article DB 13 from “0” to “1” when the forgotten thing is lost, and sets the forgotten thing flag to “2” when the forgotten thing is picked up. If a forgotten item is found, the forgotten item flag is set to “0” and the found information is registered in the related found item DB 14.

The lost person notification unit 1a3 performs a process of notifying the lost person when a forgotten item is picked up.
The lost item response processing unit 1a4 gives points obtained by the lost person to the finder who has picked up the forgotten item as a debit from the account of the lost person's credit.

From the lost item collection processing unit 1a5, collection information from the lost person, collection information from the courier, and collection information from the cleaning company are sent to the forgotten item center where the lost item is delivered.
Alternatively, when the lost person desires home delivery, the information is sent to the home delivery company, and collection information from the home delivery company is sent to the forgotten item center.

Alternatively, if the lost person wants to clean the forgotten items, the information is sent to the cleaning company.
Alternatively, the information is sent to the delivery company and the information is sent to the cleaning company. Then, the collection information from the delivery agent is sent to the forgotten item center, and the forgotten item is delivered to the cleaning company from the delivery agent. A configuration may be adopted in which after the lost item is cleaned, the lost item is delivered to the lost person from the delivery company.

  When the above-mentioned lost person wants home delivery, a series of information when the lost person wants to clean the forgotten item picked up is sent from the lost item collection processing unit 1a5 to the terminal device 8 of the delivery company and the terminal device 9 of the cleaning company. Sent by email.

<Flow of processing of lost item communication system>
Next, a process flow of the lost article communication system will be described.
The processing described below is performed by operating the software of the processing unit 1a of the server 1.
FIG. 8 is a time chart showing the flow of processing of the lost article communication system.

First, the user accesses the server 1 of the management center with the terminal device 2 (see FIG. 2) such as a smartphone, logs in to the lost item communication system, and requests user registration (S101 in FIG. 8).
When the server 1 (thing left behind communication system) permits the registration of the user, one or a plurality of article IDs are created based on the user's request, and each item ID and user ID information is stored in the article ID issuing DB 11. Is registered (S102).

The server 1 issues (gives) one or a plurality of article IDs to the user (transmits information indicating that the article ID has been issued to the user's terminal device 2) (S103).
The user inputs personal information such as a user ID assigned to the printing device 5 at a station or a convenience store, and the ID sticker on which the given item ID or plural product IDs are printed is printed on the printing device 5. (S104).

The user attaches an ID seal on which an article ID other than the code information is printed to an article that receives the forgotten article communication system, and the user (article owner) reads the article ID with a smartphone or the like (S105). In addition to the item ID, the user inputs the item information of the item name, the user information not filled in, the user information such as the e-mail address, the address, the telephone number, and the credit information such as points to be rewarded, The data is transmitted to the server 1 of the management center (S106).
The server 1 of the management center registers the transmitted article information in the article DB 13, and registers user information and credit information in the user DB 12 (see FIG. 6) and the user credit DB 15 respectively (S107).

  A user loses an article with an ID sticker attached at a public place such as a station, an amusement park, or a restaurant. After that, when the finder picks up the lost item (forgotten item) and delivers it to the staff of the station, amusement park, restaurant, etc. and the police box (forgotten item center), the station, amusement park, restaurant, etc. and the police box show the item ID (from the item ID). Is read by the dedicated device (administrator terminal 3) (S108).

  At the Lost and Found Center, use the administrator terminal 3 to enter the finder's name, the phone number, the address, the e-mail address of the finder, the point name owned by the finder, etc. Are added and transmitted to the data center (S109). The storage location information can be acquired by the administrator terminal 3, for example, the GPS function of the portable information terminal. The transmission of S109 may be performed from the homepage of the lost item communication system, may be performed by logging in to the lost item communication system S of the server 1, or may be performed by sending an e-mail to the server 1.

The server 1 of the management center records the found information and finder information in the found item DB 14 (see FIG. 6) (S110).
The server 1 of the management center obtains a user ID by referring to the article DB 13 from the article ID, and obtains user information by referring to the user DB 12 by the user ID. Based on the user information, the storage location of the article (the lost article center where the lost article was delivered), the storage deadline, the storage fee, and the additional processing are required from the server 1 of the management center to the owner of the article (the user who is the owner). If not, additional information for finding a lost item (forgotten item) such as an additional processing fee (payment for home delivery or cleaning) is transmitted by mail with a URL (S111). The necessity of additional processing in S111 is a question to the owner, such as whether to deliver forgotten items, whether to clean forgotten items, whether to deliver forgotten items after cleaning, or the like.

The owner (user) of the article inputs the receipt information such as the necessity or unnecessary of the article, the date / time of receipt, the desired receiving location, necessity of additional processing, etc. to the designated URL, and the collection information is sent to the server 1 of the management center (S112). Note that the “essence of the article” in S112 means that the forgotten item is to be picked up, and “unnecessary for the article” means that the forgotten item is not needed and is not to be picked up.
The server 1 of the management center accesses the user credit DB 15 and checks whether or not there is a balance equal to or greater than the remuneration amount of the lost item in the account of the lost person (user) based on the user ID (S113). In S113, when the owner of the article desires additional processing, it is confirmed whether or not the additional processing fee is in the balance in addition to the amount of remuneration for the forgotten item (user).

If the balance of the lost person account is insufficient, the management center server 1 sends a mail to that effect to the user terminal device 2 (S114).
The management center server 1 accesses the user credit DB 15 to the credit company server 6, and the price is deducted from the user credit (S115). The server 1 of the management center accesses the found-item DB 14 and checks what point the founder has (S116).

The server 1 of the management center accesses the server 7 of the company that gives points, and points are added (added) to the point card held by the finder (S117). In addition, when the limit which the picker has has accumulated for a certain limit, you may comprise so that it may have a conversion means to convert into another point.
Information indicating that points have been added (added) is notified to the terminal device 4 of the finder (S118).

  If the lost person (dropper) does not wish to perform additional processing in S112 (additional processing is not possible), information from the lost person is transmitted from the management center server 1 to the manager terminal 3 of the lost article center such as a station. (S119).

  On the other hand, if the lost person desires additional processing in S112 (additional processing is required), that is, if the lost person desires additional options such as home delivery or cleaning, the server 1 of the management center will be With reference to DB16, a delivery agent close to the forgotten item center where the forgotten item is delivered is searched. Alternatively, the server 1 of the management center refers to the cleaning company DB 17 and searches for a cleaning company close to the forgotten item center to which the lost item is delivered (S120).

  Information from the lost person is transmitted from the server 1 of the management center to the terminal device 8 of the searched delivery company or the terminal device 9 of the searched cleaning company (S121). In S121, when only the home delivery is requested, it is transmitted to the terminal device 8 of the delivery company, and when only the cleaning is requested, it is transmitted to the terminal device 9 of the cleaning company. Alternatively, when requesting delivery and cleaning, the data is transmitted to the terminal device 8 of the delivery company and the terminal device 9 of the cleaning company.

  Thereafter, a lost person (a user who owns the article), a courier, a cleaning company, etc., picks up the article at a storage location for the lost article (the lost article center). For example, when cleaning a lost item, a cleaning company or a courier goes to the lost item center to collect the lost item. The forgotten items after cleaning are delivered to the owner (the user who left the forgotten item) by the cleaning company or the delivery company.

According to the said structure, there exists the following effect.
1. When a lost item is found, rewards (points) are paid to the finder, so that the finder is given a motivation to deliver the lost item, and the finder can easily deliver the lost item. For this reason, the collection rate of forgotten items increases, and the forgotten items are easily returned to the lost person. Therefore, the probability that the forgotten item returns to the lost person (user) increases.
2. Therefore, the delivery time for found items (forgotten items) can be shortened.

3. In addition, the management period of found items can be shortened.
4). Since the lost information is sent to the lost person, the lost person can quickly know the location of the lost object.
5. When a lost item is found, a reward (point) is paid to the finder, so that the recovery rate of the lost item is increased and the storage area can be reduced.

6). Lost item processing operations are reduced, personnel in charge can be significantly reduced, and costs (management costs) of lost item processing operations can be greatly reduced.
7). Save time and effort for lost people to search for lost items.
8). Lost people can easily check the storage location of forgotten items.

9. Since the reward is paid to the finder as a reward, it is an electronic process, and the payment of the reward is less.
10. Because the lost do not need to meet the finder, they do not face unexpected risks.
11. An accounting method and a management method that maintain anonymity can be obtained.

12 Since the amount of remuneration to be paid when an article is lost is determined in advance, the amount of remuneration does not soar. In addition, payment can be made within the range that the lost person can pay.
13. Since the article ID is printed on the sticker with a barcode or a two-dimensional code, it can be easily read by a portable terminal or the like. Therefore, the system can be easily spread and the system penetration rate is high.
14 Since the delivery service can be selected by a courier company, the lost person can save time and effort. Therefore, the system service is improved.

15. You can select a service for cleaning lost items, so you can return lost items to your hand in a clean condition. Therefore, the system service is improved.
16. As the system service improves, the number of system installations increases.
17. From the above, it is possible to provide a lost article communication system and a method for processing the lost article that can surely return the lost article to the lost person, reduce the management cost of the lost article, and reduce the labor and time associated with the loss.

<Other embodiments>
1. In the above-described embodiment, the case where the article ID is printed on the ID sticker 19 with a barcode or a two-dimensional code and pasted on the article has been described. However, the article ID is recorded on the electronic tag instead of the ID sticker 19, and the electronic tag It is good also as a structure attached to articles | goods. When an electronic tag is used, a dedicated reader, writer, etc. are required.

2. In addition, the said embodiment shows an example of this invention and various forms and deformation | transformation forms are possible within a claim.

1 server 1a1 article ID issue registration part (ID issue part)
1a3 Lost person notification section (first notification means)
1a4 Lost Item Response Processing Unit (Payment Method)
1a5 Lost item collection processing unit (second notification means, third notification means)
2 Terminal device (user terminal device)
2a reading unit first reading unit)
2b Input unit (first input means)
2e Transmitter (first transmitter)
3 Administrator terminal device 3a Reading unit (second reading unit)
3b Input unit (second input means)
3e Transmitter (second transmitter)
8 Delivery company terminal device (service provider's terminal device)
9 Terminal device of cleaning company (terminal device of service provider)
13 Article DB (first storage unit)
19 ID seal (seal)

Claims (9)

A server, an administrator terminal device, and a user terminal device;
The server
An ID issuing unit that issues an item ID attached to a user's item; a first storage unit that stores information about the item ID and points to be paid when the lost item is picked up; and the first storage. A payment means for performing a process of paying the point of the lost article to the person who finds the article based on the point possession information with reference to the section,
The user terminal device
A first reading unit that reads the article ID attached to the article; a first input unit that inputs information about the points to be paid when the article is lost; and sends the article ID and the point information to the server. A first transmitter,
The administrator terminal device
A second reading unit for reading the article ID attached to the article picked up after being lost, a second input means for inputting the point ownership information of the person who picked up the article, the article ID and the point ownership information. And a second transmitter for sending to the server. The article ID is printed on a sticker with a barcode or QR code,
The lost article communication system according to claim 1, wherein the seal is attached to the article. The server
The lost article communication system according to claim 1, further comprising first notification means for sending the picked-up information to the user terminal device when the lost article is picked up. The pick-up information includes information for selecting whether or not to receive a service for delivering the lost article to the user who owns the article,
The said server has a 2nd notification means which sends the information to the terminal device of the trader who performs the said service, when receiving the said delivery service. The pick-up information includes information for selecting whether to receive a service for cleaning the lost article,
The said server has a 3rd notification means which sends the information to the terminal device of the trader who performs the said service, when receiving the cleaning service. A server, an administrator terminal device, and a user terminal device;
The server includes an ID issuing unit, a first storage unit, and a payment unit. The user terminal device includes a first reading unit, a first input unit, and a first transmission unit.
The manager terminal device includes a second reading unit, a second input unit, and a second transmission unit,
The ID issuing unit of the server issues an article ID attached to the user's article,
The first reading unit of the user terminal device reads the article ID attached to the article,
The first input means of the user terminal device receives information on points to be paid when the article is lost,
The first transmission unit of the user terminal device sends the read item ID and the point information to the server,
The first storage unit of the server stores the item ID to be sent and information on points to be paid when the lost item is picked up,
The second reading unit of the manager terminal device reads the article ID attached to the article picked up after being lost,
By the second input means of the manager terminal device, the point possession information of the person who found the article is input,
The second transmission unit of the manager terminal device sends the article ID and the point possession information to the server,
The payment means of the server obtains the points of the lost article with reference to the first storage unit, and performs a process of paying the points based on the point possession information to a person who finds the article. How to handle lost item communication system. The server has first notification means,
The method for processing a lost article communication system according to claim 6, wherein when the lost article is picked up, the first notification means sends the picked up information to the user terminal device. The server has second notification means,
8. The method for processing a lost article notification system according to claim 7, wherein, when receiving the service to be delivered, the second notification means sends information to that effect to a terminal device of a trader who performs the service. The server has third notification means,
8. The method for processing a lost article communication system according to claim 7, wherein, when receiving the cleaning service, the third notification unit sends information to that effect to a terminal device of a supplier who performs the service.

Images