KR20140014968A - System and method for pet management services - Google Patents

Abstract

The present invention proposes a service relay system for pet management and a service relay method for pet management which enables a pet service provider and a pet owner to receive pet management services at a desired time and place, for example, services such as immunizations, disease treatment, and beauty treatment for pets, and pick up the pet and process pet management services according to the request of the pet owner. [Reference numerals] (200) Service provider terminal; (210) Animal hospital; (220) Pet beauty salon; (230) Pet cafe; (240) Pet hotel; (300) User terminal; (410) Web/app server; (420) Management module; (430) DB server; (440) Mail server; (450) Message server; (500) Deliverer terminal

Description

System and Method for Pet Management Services

The present invention relates to a system and method for providing a service for a pet, and more particularly, a system in which a pet owner can efficiently purchase and reserve a service for managing a pet provided from a pet operator. And to a method.

Pets have been known to share life with humans since prehistoric times and are raised for the purpose of intimate fellowship and emotional sharing with humans. In particular, with the growth of single households of single men and women through economic growth and the increasing number of elderly people living alone in the age of aging, the demand for pets is rapidly increasing as a result of the emotional stability of modern humans and another new family. The term 'companion' is also widely used as a friend.

As pet households continue to increase, not only animal hospitals, pet grooming stores, and so-called 'dog cafes' are growing in the market related to pet care, and pet stores in department stores and discount stores. There is a corner to sell goods for sale. In addition, on-line, it is not difficult to find a number of web-sites for sharing information on pets such as pre-sale, breeding, hygiene and beauty care.

As such, a system for providing goods and services related to pets, which are rapidly expanding in related markets, has been proposed through a communication network, but most of them are sold through internet websites or smartphone apps to sell or sell pets, or Through the website of a provider that provides services for the care of pets, such as hospitals and pet groomers, the sale of goods related to pets, the vaccination of pets, or the appointment of simple medical appointments. It was only. Therefore, pet owners are unable to satisfactorily implement the services they want for the management of pets, and pet operators have not been able to efficiently provide their services to their customers.

The present invention has been proposed to solve the above problems, and an object of the present invention is to provide a system and method that can provide a service for the management of pets at the time and place desired by the pet owner.

Another object of the present invention is to provide a system and method for enabling a service for the management of a pet on behalf of the owner of the pet.

It is another object of the present invention to provide integrated data on pets and their owners, and to provide a system and method capable of marketing in consideration of the region and business characteristics of the operators operating pet care services.

Other features and advantages of the present invention will become more apparent from the following detailed description of the invention and the accompanying drawings.

According to an aspect of the present invention having the above object, a pet service provider terminal for presenting a service providing time, a place and a service fee for the management of a pet through a communication network; A user terminal for purchasing a service for managing a pet presented from the pet service provider terminal through a communication network; And store the operator information providing the service for the management of the pet and the user information owning the pet, and transmit an application for providing the service for the management of the pet to the pet service provider terminal. Pet to transmit an application that can purchase a service for the management of the pet to the user terminal, and relays the service purchase request for the management of the pet transmitted from the user terminal to notify the pet service provider terminal It provides a pet management service relay system including a management service server.

According to a preferred embodiment, the delivery terminal for receiving a pet request of the pet transmitted from the user terminal via the pet management service server, and transmits the pickup and delivery status of the pet to the pet management service server It may further include.

In this case, the pet is requested for each pet requested to be able to check the location of the pet pet requested, characterized in that it further comprises a location tracker connected to a satellite positioning system (Global Positioning System (GPS) or communication network). .

For example, the pet management service server provides an application for providing a service for managing the pet only to the pet service provider terminal which has been authenticated, and the pet service provider terminal which has been authenticated is the pet. In addition to the service providing time, the providing place and the service cost for the management of the pet may issue a purchase coupon of the service for the management of the pet.

Preferably, the service for the management of the pet presented from the pet service provider terminal may be configured to be displayed on the user terminal divided by region, time, service type, pick-up or not.

Pet operators that provide services for the management of the pet includes a veterinary hospital, a pet cafe, a pet hotel or a pet beauty salon, but the present invention is not limited thereto.

According to an embodiment of the present invention, the pet management service server receives the electronic chart data related to the care and vaccination of the pet from the animal hospital terminal, to build an integrated database for the pet, the built The integrated data of the pet based on the integrated database can be transmitted to the veterinary clinic terminal to implement marketing for the user and the pet.

According to another aspect of the invention, (a) a service providing time, a place and a service fee for the management of pets through the pet operator terminal is registered; (b) transmitting a purchase request for a service for managing the registered pet through a user terminal; (c) notifying the pet operator terminal of the request for purchasing the service for managing the pet through a pet management service server; And (d) provides a pet management service relay method comprising the step of being notified to the user terminal via the pet management service server the purchase confirmation message via the pet operator terminal.

When the pet's referral request is received from the user terminal in step (b), (e) transmitting the pet's referral request from the pet management service server to a delivery terminal, and the pet from the delivery terminal The pickup and delivery status of the animal may further include the step of transmitting to the pet management service server, preferably, the location in which the location information of the pet requested to be entrusted to the pet in step (e) The method may further include transmitting from the tracker to the user terminal.

The pet management service server before the step (a) further comprises the step of authenticating the pet service provider terminal, the management of the pet through the pet operator terminal certified in the step (a) The method may further include issuing a purchase coupon for the service.

In the step (b), the service may be presented to the user terminal by being divided into service area, time, service type, and pick-up for the management of the pet presented from the pet service provider terminal. The management service server receives the electronic chart data related to the care and vaccination of the pet from the veterinary clinic terminal, building an integrated database for the pet, integrated data of the pet based on the established integrated database The method may further include transmitting to the animal hospital terminal.

According to the pet care service system and method of the present invention, a service provider who manages pet care can register his / her own service by selecting a time and place that can be provided and at the same time differentiating a price, and a user who is a pet owner You can choose the time and place you want to purchase the service.

In addition, according to the system of the present invention, if the pet owner can not go directly to the service provider of the pet service provider due to other duties, etc. is connected with the terminal of the shipper handling the pick-up and consignment management of the pet In addition, pet owners can receive services for the care of their pets safely and reliably.

In addition, according to an embodiment of the present invention, after converting the information on the pet from the operator terminal, such as a veterinary hospital connected to the management server to convert to an integrated database, and transmits the animal hospital pet management service provider own service It is possible to properly perform customer-to-customer marketing according to the characteristics.

1 is a schematic configuration diagram of a pet care service system according to the present invention;
2 is a schematic configuration diagram of a pet service server for relaying a pet service provider terminal, a user terminal, and a delivery terminal according to the present invention;
3 is a view schematically showing an example of a 'mini-shop' screen for the registration of a service for the management of a pet through the operator terminal certified by the pet management service server according to the present invention.
4 is a diagram schematically showing an example of a screen for purchasing a service for managing a pet in a user terminal using a pet care service system according to the present invention;
FIG. 5 schematically illustrates a form in which a server receiving data about a pet from a veterinary hospital terminal converts the data into an integrated database and transmits the data to the pet terminal according to the present invention.
FIG. 6 is a view schematically illustrating a process for a business operator, a user, and a delivery person to access a server to be authenticated in order to use the pet care service system according to the present invention.
7 is a diagram schematically illustrating a process from the pet owner to the service provided by the pet care service provider using the pet care service system according to the present invention. Shows the process in which pets are entrusted and managed.

The present inventors efficiently provide services for the management of pets in order to solve the problems of the prior art described above, thereby efficiently pursuing the sales of operators that provide the management of pets while meeting the needs of pet owners. The present invention has been completed by developing a system and method. EMBODIMENT OF THE INVENTION Hereinafter, this invention is demonstrated in detail, referring an accompanying drawing.

1 is a schematic configuration diagram of a pet care service relay system according to the present invention, and FIG. 2 is a block diagram illustrating a pet care service server constituting a pet care service relay system in more detail. As shown in FIG. 1, the pet management service relay system 100 of the present invention provides a service related to the management of pets largely, and a pet operator who subscribes and registers the sale of a service that he / she runs through a communication network. Terminal 200; A user terminal 300 which is owned and possessed by the owner of the pet and can purchase a service for management of the registered pet from the pet operator terminal 200; A pet management service server 400 connected to the pet operator terminal 200 and the user terminal 300, respectively, to relay and manage the provision and purchase of a service for managing the pet; Optionally, a delivery terminal (pickup terminal, consignment) connected to the pet management service server 400 through a communication network so as to provide information related to the processing of the pickup, delivery, etc. of the pet according to the request for consignment from the user terminal 300. Terminal 500).

The pet operator terminal 200 may be an example of a personal computer (PC) of an operator providing a service for managing pets, but also includes mobile communication such as a smartphone owned by the operator. In this regard, the term "service for the management of pets" as used herein refers to tasks such as vaccination for pets, treatment for diseases as well as grooming of pets, foster care, but the present invention is It is not limited to the illustrated service. For example, a pet operator who owns a pet operator terminal 200 to provide a service for managing pets through a communication network may include a veterinary hospital 210, a pet beauty salon 220, and a pet cafe 230. Although, there may be a pet hotel 240, it should be noted that if the service can be provided for the management of pets, other operators in addition to the illustrated operators are included in the present invention.

The pet operator terminal 200 may access the pet management service server 400 through a communication network, and as described later, downloads an appropriate application from the pet management service server 400 and manages the pet himself. It is configured to set up and change a 'mini-shop' to subscribe and register sales of the service.

Meanwhile, the user terminal 300 owned and managed by the pet owner is connected to the pet management service server 400 through a communication network, downloads an appropriate application for the user, and is presented through the pet operator terminal 200. It is configured to search for services for the management of pets, and to select and purchase services of a desired price. The user terminal 300 may include a computer 301 such as a laptop or a PC, as well as a terminal connected to a communication network, such as a mobile terminal 302 such as a smartphone, a feature-phone, or a PDA.

In addition, the delivery terminal 500 receives the pet, pet owner and delivery information from the pet management service server 400 when the pet pick-up request from the user terminal 300, the pickup, delivery of the pet And a terminal such as a smartphone or a PDA that transmits information related to the status of the pet to the user terminal and / or the pet management service server 400 until returning home. In the figure, although the delivery terminal 500 is directly connected to the pet care service server 400 through a communication network, for example, separate delivery between the pet care service server 400 and the delivery terminal 500. A server (not shown) may be configured, and data transmission or notification between the delivery terminal 500 and the server 400 may be configured through the delivery server.

On the other hand, the pet management service server 400 is connected to the pet operator terminal 200, the user terminal 300 and optionally the delivery terminal 500 through a communication network, relaying various tasks requested or transmitted from these terminals do. To this end, for example, the pet management service server 400 may include a web server (or an app server) to which the pet operator terminal 200, the user terminal 300, and optionally the delivery terminal 500 may be connected through a communication network. 410, a management module 420 for relaying and managing a service for managing pets, and for example, when a user requests membership through a user terminal 300 such as a computer 301. The mail server 440 transmits an authentication message to an e-mail registered by the user so that the user can authenticate, and various messages and authentication images related to the management of the pet are transmitted or received to the terminal 200, 300, or 500. Message server 450 and a database server 430 for storing a variety of data for the relay of services for the management of pets may be included. In this case, the management module 420 may be divided into a pet operator management module 422, a user management module 424, and a delivery management module 426. The database server 430 may correspond to a pet operator DB ( 432, user DB 434, and delivery DB 436, but the present invention is not limited thereto.

The pet management service server 400 will be described in more detail with respect to registration of a service for managing a pet through the pet operator terminal 200 connected to a communication network. When the member registration and authentication is completed by accessing the pet care service server 400 through the pet care provider terminal 200, the pet care service server 400 is connected to the pet care service provider terminal 200. An application is generated that can generate a. The pet operator terminal 200 executes an application to create a mini-shop, and then creates, modifies, and deletes a coupon for sale of a service provided by the pet operator, reservation management, customer management, Q & A management, coupon You can set and change the mini-shop screen, such as operating statistics such as issuance and reservation statistics, full coupon inquiry, and direct reservation.

3 schematically shows a screen for registering a service that can be provided by the pet management service provider terminal 200 as an example. As shown, according to the present invention, after the pet operator receives the certification, executes the application to open his own mini-shop, and sells the service for the management of the pet through the pet operator terminal 200. Along with a service providing time and a place for providing, for example, a service price provided in the form of a coupon may be presented, and these services may be configured to be classified by category to easily register their service.

Currently, in an electronic commerce such as a shopping mall called 'social commerce', it is common to simply provide a coupon price, a discount rate, and a coupon expiration date that the seller presents. Therefore, the customer who purchased the coupon at a certain time may be concentrated, so the service for the customer may not be provided smoothly, and price differentiation according to the service providing time may not be possible. On the contrary, in the present invention, the pet operator registers a service providing time, a place and a service fee for the management of the pet in consideration of the schedule of the work in which the pet is running, and the pet owner also registers the type of the service registered by the user. You can choose the type of service, time and location for the care of your pet from the time and place, so you can avoid the concentration of customers at a certain time. In addition, pet operators can differentiate service prices according to the time of service. For example, the discount rate is set to 40% during the week on pet vaccination, but the discount rate is set to 30% on weekends. The price can be differentiated over time.

The pet owner may access the pet management service server 400 through the user terminal 300 and purchase a coupon related to the service for the pet input from the pet operator terminal 200. FIG. It is an example of a screen displayed by the terminal 300. Pet owners can select various mini-shop search registered in the operator terminal 200 through the user terminal 300, search for coupons for the purchase of services for the management of pets, purchase coupons, business reservations, Instead, it may be configured to request the pet's pick-up service, and to track and monitor the pet transported by the shipper.

For example, it may be configured to query the service for the management of the pet based on the location information of the user terminal 300 or the location information such as the address registered by the user, in addition to time, service type, pet By checking the service of pets, such as whether the animals can be picked up, the user can select a coupon related to the purchase of a service for pets by paying an appropriate price at a desired time and place.

On the other hand, although not shown in a separate drawing, through the delivery terminal (500) for the handling and consignment handling of pet pick-up and service, managing the delivery article, dispatch assignment inquiry, pet pick-up request from the user terminal (400) Reservation application management such as a list, dispatch management and pick-up of the pet, it can be configured with an authentication button that can show the delivery and service completion status.

Through the system for the management of pets described above, pet operators can register in real time the time and place where they can provide services for the management of pets, and price can be differentiated according to service provision time. The owner can select the time and place he wants, and in some cases has the advantage of entrusting pet pick-up and care services.

On the other hand, if the provider providing the management of pets provides services for the management of pets through the website or the app of the smartphone, the pet management service provider information of the member or owner of the pet of their website Based on the marketing is bound to proceed. Therefore, there is a limit to expand the customer as well as the problem that the pet or pet owner does not provide the appropriate service. In order to solve this problem, according to an embodiment of the present invention, through the animal hospital terminal, which is an example of a pet operator, the data about the pet and its owner is converted into a common database in a common format and transmitted to the animal hospital, The hospital proposes a system or method for marketing based on an integrated database. 5 schematically illustrates a system through the construction of such an integrated database.

Most veterinary clinics now use an application called Patient Management Solution (PMS) for pet vaccination and treatment. PMS, called patient management solution, includes Electronic Medical Record (EMR), an electronic chart that works with various medical devices, Order Communication System (OCS), and Customer Relationship Management (CRM). Approximately four different formats of PMS are in use on the market. Therefore, due to the different formats of PMS, customer or pet information is not integrated and managed.

However, according to the present invention, it is configured to convert the PMS of the different formats into the integrated database of the common format in the management server and use it as a customer-to-customer marketing material. For example, PMS 1 in veterinary hospital 1 (212), which is a member of the pet care service server 400, and PMS 2 in veterinary hospital 2 (214), and PMS 3 in veterinary hospital 3 (216). In each case, the pet care service server 400 receives these different PMS data from each animal hospital terminal and converts it to a unified database 435 in a common format. In this process, only pet information (pet type, pet name, date of birth, vaccination history) and pet owner information (address, name, etc.) are extracted from the PMS data of each animal hospital. In this way, the extracted data and the user information and pet-related information input from the user terminal 300 can be compared to build an integrated database 435 in a common format. When the integrated integrated database 435 information is transmitted to each animal hospital terminal, each animal hospital can acquire more customer information and pet related information compared to the original PMS information owned by the animal hospital.

For example, assuming 300 PMS information owned by each veterinary hospital, and assuming that 700 users registered to the pet care service server 400 through the user terminal 300, each veterinary hospital In addition to the 300 pet and user information originally owned, 400 new pet information and user (ie, customer) information can be obtained. Appropriate marketing can be implemented for each pet or pet owner based on the obtained pet information and user information.

For example, it is possible to send a guidance message for the vaccination of the pet or to send a message for the provision of appropriate services to pet owners near their service area. In the drawing, PMS information is received from each veterinary hospital terminal, and the user information and pet information based on the integrated database are transmitted or notified only to the veterinary hospital terminal which has been changed and built into the integrated database and registered as a member again. However, the information based on the integrated database may be transmitted to a terminal that provides a service for the management of other pets, for example, a pet salon, a pet hotel, a pet supply store, and a terminal of a registered pet operator. .

Next, a description will be given of the process up to receiving a service for the management of pets using the system of the present invention. FIG. 6 is a schematic diagram illustrating a process of registering a pet operator, a pet owner user, and a shipping operator as a member to a pet management service server through a communication network according to the present invention. In FIG. 6, membership and authentication of the operator, the user, and the shipper performed through the operator terminal, the user terminal, and the delivery terminal are performed through separate and independent processes, respectively. Note that it never goes to

The following describes the member registration and authentication process before providing a service for managing a pet through a communication network through a management server. The pet operator uses an operator terminal to access a web site or an app server of a service server for managing pets and apply for a member registration (S610). After generating a business number ID or password through the pet operator terminal, inputting the operator information, request a regular member application to the pet management service server (S620). After receiving the pet member service application, the pet management service server examines the qualification based on the operator information (S620), and notifies the corresponding operator terminal of the regular member approval only for the service provider having the proper qualification (S525).

At this time, it is a matter of course that the information of the operator information (service sector, region, business name, etc.) of the operators who have been approved for regular membership is stored in the operator database. Through this process, when an application for generating a mini-shop is transmitted to a service provider terminal that has been approved as a regular member, the pet service provider may use the service provider terminal to sell a mini-service for the management of the pets he / she runs. By opening the shop (S630), it is possible to issue a coupon related to the service to be sold, etc., which will be described later.

On the other hand, a pet owner owning a pet applies for membership using a web site or an app managed by a pet management service server through a user terminal (S640). If you use a computer terminal to apply for membership through a web site managed by the management server, you can create an email ID and password using the user terminal, and provide user information (name, address, interest, etc.). After inputting, the E-mail authentication request is applied to the management server (S645). If the management server receives the user authentication request received through the web site, and sends an authentication number, etc. to the corresponding E-mail (S650), the authentication may be completed through receiving the E-mail through the user terminal. On the other hand, in the case of user subscription through the app of the smart phone generates an E-mil ID and password, and enters the customer information, the management server can choose a method of directly authenticating the terminal.

When the user authentication is completed (S650), through the user terminal to input the information (pet type, name, male and female, age, characteristics, etc.) owned by the pet owner (S655), for the convenience of the user It is preferable to be configured to input information about the pet for each category. When the information on the pet is input, the user registration for the user is completed (S670). At the same time, the management server transmits the appropriate application to the corresponding user terminal. The pet owner executes the application transmitted to the user terminal, so that the pet management service can be searched for from the pet operator terminal and the purchase and reservation of the issued coupon can be made. Do. In addition, pet owners will be able to configure the application so that they can upload or view photos or videos related to their pets. The user and pet related information that has been registered is stored and managed in the user database of the management server.

On the other hand, for example, when a pet operator runs an animal hospital, as shown in FIG. 5, PMS data is transmitted to the management server through each animal hospital terminal, and the management server is based on the received PMS data. After comparing the pet information and customer information owned by the veterinary hospital with the user information and pet information of the pre-stored pet owners to build an integrated database, the step of transmitting the integrated database to each animal hospital terminal Can be. The transmission of PMS data from the veterinary hospital terminal to the management server, the conversion and construction of the integrated database on the management server, and the notification or transmission of user information and pet information based on the integrated database to the veterinary hospital terminal are not supported. After completion, it may be performed at any stage, and of course, the user information may be periodically updated and transmitted to the animal hospital terminal.

In addition, in connection with membership of the delivery terminal in charge of pet pick-up and consignment of services in response to a request from the user terminal, when a subscription application is received through the delivery terminal (S675), the management server receives a business number. Generate ID / password to notify the member information input, and deliverer inputs information such as operator information, dispatcher information (ID, social security number, vehicle number, vehicle status), etc. (S680), and transmits it to the management server through the communication network. If (S685), these information is stored in the delivery database of the management server membership is completed for the shipper (S690).

Subsequently, the service providing process for the management of the pet through the communication network between the operator, the user and the shipper registered as a member to the pet management service relay server according to the present invention through the above-described process, while being attached to FIG. Explain. Pet operators who have been approved for regular membership from the pet management server open and open a mini-shop using an application transmitted to their terminal to register a service for managing pets through a website or an app (S710). .

At this time, the pet operator can upload the operator information or related photos from the mini-shop screen using the operator terminal, issue a coupon for the sale of a service for the management of the pet, manage the coupon, manage the reservation, Customer management can be performed. For example, for issuing coupons and managing coupons, you can select a coupon category for the service you offer, include a description of the coupon, set a discount period, enter the actual sales amount, issue coupons, or Q & A for customer questions. You can enter, modify, or delete it. In particular, according to the present invention, a pet operator may simultaneously input and modify a service price that is differentiated according to a time, a place, and a time at which a pet may provide a service for managing a pet in consideration of his / her work schedule. .

In addition, when the reservation request is received from the user terminal for the service coupon for the management of pets registered by the operator, the mini-shop screen is presented in the form of a calendar in order to provide efficient service for the management of the pets. You can check or confirm the details of the reservation by clicking the list by customer, and push a message to a specific user terminal based on the pet information. In particular, when there is a purchase request from a user terminal in connection with issuing a coupon for the management of a pet presented by the user, the user is connected to the management server through the operator terminal to search for the user's ID to view only necessary user information. . In this case, it may be configured to push a message related to a service which can be provided by the user terminal individually based on the user and pet information.

For example, you can check and select a customer who is nearing the scheduled date of service from the list of customers, extract the contact information of the customer, and notify the customer's terminal that the service reservation date is near (for example, "Tomorrow is the reservation date"), Based on the pet information of the user who purchased the service coupon for animal management, other services for managing the pet may be notified, for example, a vaccination guidance message for the pet.

In this case, if the service provider is notified of the integrated database from the management server, since the user may know other user information in addition to the user who purchased his service, a method of notifying the service history for managing the pet also to the terminal of the other user. Marketing can be implemented for new customers. For example, the service details for the management of pets can be notified only to the terminal of the user whose address is located near his / her place of business, or the service details can be notified only to the owner of a specific pet, so called 'smart marketing'. Do. In addition, the pet's management server calculates the service cost for the service provider through reservation statistics, coupon issuance, and sales statistics for daily / weekly / weekly / monthly / year-related operation of the mini-shop operated by the service provider. , You can pay.

On the other hand, the pet owner searches for a service coupon for the management of the pet, input from the operator terminal through the user terminal receiving the appropriate application from the pet management server and applies for the purchase of the service coupon desired by the user (S715). ). In this case, the pet owner can search for a coupon for managing his / her pet by category through the user terminal and view it on the screen, for example, based on the address of the user or the location information of the user terminal, Configure the service coupon to be displayed on the screen based on the address, or configure the service coupon to be displayed on the screen according to the type of service for the care of the pet, or display the service coupon on the screen based on the time and place desired by the user. It may be configured to be displayed or may be configured to sort the service coupons for pet management based on the coupon price.

The pet owner selects a service coupon of a suitable time, place, and price for the management of his pet from among appropriately typed service coupons, and selects the purchase of the coupon, and the purchase of the service coupon is completed. The service purchase request is notified to the pet management server, and stored in the payment processing unit linked to the operator and the user DB of the user management module and the operator management module (S715) and used for settlement. Subsequently, user information, purchase information, and pet information applied for the corresponding service through the management server are notified to the operator terminal (S720). The operator terminal receives the requested service purchase / reservation request, confirms the reservation and notifies the pet management server (S725), and the management server notifies the user terminal of the service confirmation to purchase the service for managing the pet. And reservation request is completed. In this case, the pet owner may change or cancel the reservation or pick-up request of the service for managing the pet at an appropriate time using his / her user terminal. If the user does not request the pet's pick-up separately, he / she can visit the business place of the place of his / her choice and enjoy the service for the management of his own pet.

On the other hand, if the pet owner cannot bring the pet directly to the pet operator's place of business on the scheduled date of service, the pet owner may request for the purchase of the service coupon through the user terminal and at the same time Select the pick-up request. The management server receiving the pick-up request from the user terminal notifies the delivery terminal of the pick-up request date, time, pick-up position, user information, and animal information requested from the user terminal (S730). At this time, the management server pick-up to the delivery terminal that does not have a delivery service in the corresponding time period in consideration of the pick-up and the consignment management time of the pet requested from the user terminal based on the dispatcher article or delivery vehicle information previously input from the delivery terminal. up information can be notified.

A delivery person who is notified of a pick-up request and pet management time from a user terminal, and is notified of the pick-up request, notifies the management server of the pick-up request information by using the delivery terminal, and pick-up location. When starting to access the web site or the app server of the management server to enter the estimated time of arrival, this message can be finally notified to the user terminal (S735). For example, when the shipper arrives at the pick-up place of the pet owner's address, the pet is picked up (S740), and the authentication server such as the picture of the pet is sent to the management server to arrive at the pick-up place. To authenticate the fact that the management server, the management server transmits the corresponding authentication picture to the user terminal (S745).

The pet's location and delivery tracking information are transmitted from the delivery terminal to the user terminal and the management server until the delivery driver picks up the pet and arrives at the business place of the pet provider receiving the service (S745). As a method of checking the location of a pet, a pick-up can be used for a pet requested for a pick-up and attached to the neck or body of the pet. The location tracker is a global positioning system (GPS). Or 3G or higher network.

When the delivery driver arrives at the place of business of the pet operator who is the shipping destination (S755), the delivery terminal is notified to the user terminal of the arrival of the delivery destination, and the delivery terminal takes over and transfers the pet to the destination. Transfer the picture to authenticate the management server (S760). When the pet service provider completes the service or action for the management of the pet that was taken over (S765), the pet service provider notifies that the service for the management of the pet requested to purchase to the user terminal is completed using the service provider terminal (S765). S770), the delivery driver uses the delivery terminal to transmit the service completion authentication picture to the management server, and the management server transmits the service completion authentication picture to the user terminal (S770), the pet owner consigns the pet of his request. It can be confirmed that the management was performed properly.

The delivery driver then delivers and returns the pet to the place where the pet owner requested the return (for example, the pet owner's address). As in the case of picking up a pet at the beginning, the pet's return home or the return confirmation photo can be transmitted to the management server or the user terminal in relation to the pet's return home. There will be. Through this process, issuance of service coupons for the management of pets registered by pet operators, purchase of appropriate coupons and pet pick-up requests by pet owners, and pick-up and consignment of pets by shippers When the management is completed, the management server, the operator terminal and the delivery terminal may settle the cost according to the relay of the service or the consignment management through the payment process associated with the relay of the service for the management of the pet.

The present invention has been described above based on the preferred embodiments of the present invention, but is not limited to the contents described in the above-described embodiments of the present invention. Rather, those skilled in the art to which the present invention pertains will be able to easily make various modifications and changes based on the above-described embodiments. However, it will be apparent from the appended claims that these modifications and variations all fall within the scope of the present invention.

100: service relay system 200: pet operator terminal
300: user terminal 400: pet management service server
410: Web / App Server 420: Management Module
430: database server 440: mail server
450: message server 500: delivery terminal

Claims (14)

A pet service provider terminal for presenting a service providing time, a providing place, and a service cost for managing a pet through a communication network;
A user terminal for purchasing a service for managing a pet presented from the pet service provider terminal through a communication network; And
Stores the operator information providing the service for the management of the pet and user information owning the pet, and transmits an application for providing a service for the management of the pet to the pet service provider terminal, the user Pet management to transmit an application that can purchase a service for the management of the pet to the terminal, and relays the service purchase request for the management of the pet transmitted from the user terminal to notify the pet service provider terminal Pet management service relay system including a service server.
The delivery terminal of claim 1, wherein the pet care service server receives a pet request from the user terminal via the pet care service server, and transmits the pet's pickup and delivery status to the pet care service server. Pet management service relay system further comprising.
The method according to claim 2, further comprising a location tracker, which is assigned to each pet of the pet requested to check the location of the pet requested to be entrusted, and which is connected to a satellite positioning system (GPS) or a communication network. Pet Care Service Relay System.
The pet care service server of claim 1, wherein the pet care service server provides an application that provides a service for managing the pet only to the pet service provider terminal that has been authenticated. The pet service provider terminal receiving the pet management service relay, characterized in that it is issued a purchase coupon of the service for the management of the pet, in addition to the service providing time, the place and the service cost for the management of the pet system.
According to any one of claims 1 to 3, The service for the management of the pet presented from the pet service provider terminal is classified by region, time, service type, pick-up (pick-up) Pet management service relay system that can be displayed on the user terminal (display).
The pet management service according to any one of claims 1 to 3, wherein the pet operator providing the service for the management of the pet includes a veterinary hospital, a pet cafe, a pet hotel, or a pet beauty salon. Relay system.
The pet care service server of claim 1, wherein the pet care service server receives an electronic chart data related to the care and vaccination of the pet from the veterinary clinic terminal, and establishes an integrated database for the pet. And Pet management service relay system for transmitting the integrated data of the pet based on the established integrated database to the animal hospital terminal.
(a) registering a service providing time, a providing place, and a service fee for the management of the pet through the pet operator terminal;
(b) transmitting a purchase request for a service for managing the registered pet through a user terminal;
(c) notifying the pet operator terminal of the request for purchasing the service for managing the pet through a pet management service server; And
(d) the pet management service relay method comprising the step of notifying the user terminal via the pet management service server the purchase confirmation message via the pet operator terminal.
The method according to claim 8, wherein if the pet's referral request is received from the user terminal in step (b), (e) the pet's referral request is transmitted from the pet management service server to a delivery terminal; The pet management service relay method further comprising the step of transmitting the pet pick-up and delivery status from the delivery terminal to the pet management service server.
The pet management service relay method of claim 9, further comprising the step of transmitting the location information of the pet requested to be entrusted to the user terminal from the location tracker assigned to the pet in step (e).
The method according to any one of claims 8 to 10, further comprising the step of authenticating the pet service provider terminal by the pet management service server before the step (a). The pet management service relay method further comprising the step of issuing a purchase coupon of the service for the management of the pet through the authenticated pet operator terminal.
[11] The method according to any one of claims 8 to 10, wherein the service is picked up by service area, time, service type, and pick-up for the management of the pet presented from the pet service provider terminal in step (b). Pet management service relay method, characterized in that divided into whether or not presented to the user terminal.
The pet salon of any one of claims 8 to 10, wherein the pet operator providing the service for the management of the pet includes a pet salon including a veterinary hospital, a pet cafe, a pet hotel, or a pet salon. Pet care service relay method comprising.
The pet care service server of claim 8, wherein the pet care service server receives electronic chart data related to the care and vaccination of the pet from the veterinary hospital terminal, and establishes an integrated database for the pet. And transmitting, to the veterinary hospital terminal, the integrated data of the pet based on the established integrated database.

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