JP2017054358A - Purchase support device, purchase support method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a purchase support device, a purchase support method and a program which alleviate congestion at a register counter of a shop by efficiently acquiring passport information shown on a passport necessary to create a purchase record form and a purchaser's declaration form.SOLUTION: A purchase support device 10 comprises: a passport information acquisition section 11 which preliminarily acquires passport information shown on a passport of a user 21 who plans to purchase a commercial product at a shop before the user 21 visits the same; and a document creation section 12 which creates a purchase record form and a purchaser's declaration form for the user 21 using the preliminarily acquired passport information when the user 21 purchases the commercial products at the shop.SELECTED DRAWING: Figure 1

Description

  The present invention provides a purchase support apparatus, a purchase support method, and a method for realizing the purchase support when a user makes a purchase at an actual store, in particular, when a traveler makes a purchase of duty-free goods at a travel destination. Related to the program.

  In recent years, with the development of the Internet, users can buy products from all over the world via their websites while in their home country. The demand to do so is still high.

  Especially for travelers, shopping is one of the pleasures of travel. In addition, even if the same product is purchased overseas, it may be possible to purchase it at a lower price by applying tax exemption than when purchasing it overseas. However, when a traveler purchases duty-free goods, for example, in Japan, it is necessary to create a purchase record mark at the store, and a traveler must create a purchase pledge and submit it to the store. . As a result, it is a heavy burden on both the store and the traveler.

  For this reason, for example, Patent Document 1 proposes a system that automatically creates a purchase record mark and a purchase pledge. According to the system disclosed in Patent Document 1, only by reading a two-dimensional code attached to a traveler's passport, necessary information is extracted from the read information, and using the extracted information, A purchase record mark and a purchase pledge are created. As a result, the burden on the store and the traveler is reduced.

JP 2014-32441 A

  However, in the system disclosed in Patent Document 1, reading of information from a passport needs to be performed for each user at a cashier counter. For this reason, in the system disclosed in Patent Document 1, when a large number of travelers visit a store at one time, it takes time to create a purchase record slip and a purchase pledge. There is a problem that is crowded.

  An example of the object of the present invention is to solve the above-mentioned problems, efficiently acquire the passport information described in the passport, which is necessary for the creation of the purchase record slip and purchase pledge, and ease the congestion of the store counter An object is to provide a purchase support apparatus, a purchase support method, and a program.

In order to achieve the above object, a purchase support apparatus according to one aspect of the present invention provides:
A passport information acquisition unit that acquires in advance passport information described in the user's passport before a user who plans to purchase a product at the store visits the store;
When the user purchases the product at the store, using the passport information acquired in advance, the user creates a purchase record slip and a purchase pledge, a document creation unit;
It is characterized by having.

In order to achieve the above object, a purchase support method according to one aspect of the present invention includes:
(A) acquiring in advance passport information described in the user's passport before a user who plans to purchase a product at the store visits the store;
(B) When the user purchases the product at the store, the purchase record slip and purchase pledge of the user are created using the passport information acquired in advance;
It is characterized by having.

Furthermore, in order to achieve the above object, a program according to one aspect of the present invention is provided.
On the computer,
(A) acquiring in advance passport information described in the user's passport before a user who plans to purchase a product at the store visits the store;
(B) When the user purchases the product at the store, the purchase record slip and purchase pledge of the user are created using the passport information acquired in advance;
Is executed.

  As described above, according to the present invention, it is possible to efficiently acquire the passport information described in the passport, which is necessary for the creation of the purchase record slip and the purchase pledge, and to relieve the congestion at the register counter of the store. it can.

FIG. 1 is a block diagram showing a schematic configuration of a purchase support apparatus according to an embodiment of the present invention. FIG. 2 is a block diagram showing a specific configuration of the purchase support apparatus according to the embodiment of the present invention. FIG. 3 is a diagram showing an example of a purchase schedule list created in the embodiment of the present invention. FIG. 4 is a flowchart showing the operation of the purchase support apparatus in the embodiment of the present invention. FIG. 5 is a block diagram illustrating an example of a computer that implements the purchase support apparatus according to the embodiment of the present invention.

(Embodiment)
Hereinafter, a purchase support apparatus, a purchase support method, and a program according to an embodiment of the present invention will be described with reference to FIGS.

[Device configuration]
First, a schematic configuration of the purchase support apparatus in the embodiment of the present invention will be described. FIG. 1 is a block diagram showing a schematic configuration of a purchase support apparatus according to an embodiment of the present invention.

  The purchase support apparatus 10 in the present embodiment shown in FIG. 1 is an apparatus that supports purchase at a store by a user 21 who performs shopping at a duty-free store, specifically, a traveler from abroad. Specifically, the purchase support apparatus 10 is an apparatus that automates the creation of purchase record slips and purchase pledges necessary for shopping at a duty-free shop.

As shown in FIG. 1, the purchase support apparatus 10 includes a passport information acquisition unit 11 and a document creation unit 12. The passport information acquisition unit 11 acquires in advance passport information described in the passport 22 of the user 21 before the user 21 who plans to purchase products at the store visits the store. Further, when the user 21 purchases a product at a store, the document creation unit 12 creates a purchase record slip and a purchase pledge for the user 21 using passport information acquired in advance.

  Thus, in this embodiment, the passport information of the user 21 is acquired before the user actually purchases the product at the store, and is not acquired for the first time at the register counter of the store. For this reason, according to the present embodiment, since it is possible to efficiently obtain passport information necessary for creating the purchase record slip 34 and the purchase pledge 35, the congestion at the register counter of the store is alleviated. .

  Next, the configuration of the purchase support apparatus 10 in the present embodiment will be described more specifically with reference to FIG. FIG. 2 is a block diagram showing a specific configuration of the purchase support apparatus according to the embodiment of the present invention.

  As shown in FIG. 2, first, in the present embodiment, the purchase support apparatus 10 has a point-of-sale information management (POS: Point Of) installed in the terminal device 20 of the user 21 and the store 30 via a network or the like. Sales) system 31. As shown in FIG. 2, the purchase support apparatus 10 includes a purchase schedule list generation unit 13 and an information storage unit 14 in addition to the passport information acquisition unit 11 and the document creation unit 12.

  The purchase schedule list generation unit 13 accepts an order for the designated product when the user 21 designates a product planned to be purchased at the store 30 before the user 21 visits the store 30. Then, for each user 21, the purchase schedule list generation unit 13 creates a purchase schedule list including the product name of the product for which the order has been received, the quantity of each product, the unit price of each product, and the total amount.

  In addition, in this embodiment, the purchase schedule list creation unit 13 constructs a Web site for purchasing products (not shown in FIG. 2) on the Internet, and the product 21 by the user 21 via this Web site. Orders can be accepted. In this case, the user 21 only has to select an item and quantity to be purchased on the screen displayed by the Web browser of the terminal device 20 and place an order.

  An example of the purchase schedule list created by the purchase schedule list creation unit 13 is as shown in FIG. FIG. 3 is a diagram showing an example of a purchase schedule list created in the embodiment of the present invention. In the example of FIG. 3, the purchase schedule list includes a user name, a planned visit date, an order number, a purchase amount (total amount), a product name, a quantity, and a unit price. Further, the purchase schedule list creation unit 13 notifies the user 21 of at least an order number after creating the purchase schedule list.

  In this embodiment, the passport information acquisition unit 11 acquires name, nationality, date of birth, status of residence, date of landing, passport type, passport number, etc. as passport information. Here, the acquisition method of passport information is demonstrated concretely. As a method for acquiring passport information, there are a method of acquiring information through a third party such as a person in charge of a travel agency and a method of acquiring it directly from a user.

  When the former is adopted, first, for example, a person in charge of a travel agency scans the barcode of the passport of each user participating in the tour, etc. (Not shown in FIG. 2), the passport information of each user is accumulated in a lump. Next, since the terminal device such as a person in charge transmits the accumulated passport information to the purchase support device 10, the passport information acquisition unit 11 acquires the transmitted passport information.

  On the other hand, when the latter is adopted, for example, when the user 21 orders a product, he / she inputs passport information manually on the website. In this case, the passport information acquisition unit 11 acquires passport information via the website.

  Moreover, the passport information acquisition part 11 can associate the keyword set about the user with the passport information of each user, in order to prevent misuse of the acquired passport information. For example, when the former is adopted, the person in charge or the like causes each user to input a keyword to the terminal device. As a result, the terminal device such as the person in charge accumulates the keywords set for each user in a state associated with the passport information of each user, and transmits them to the purchase support device 10. Thereby, the passport information acquisition part 11 acquires the transmitted passport information and a keyword.

  When the latter is adopted, the user inputs passport conditions along with the keyword on the Web site. Thereby, the passport information acquisition part 11 acquires passport information and the keyword corresponding to it via a website.

  In the present embodiment, the purchase schedule list created by the purchase schedule list generation unit 13 and the passport information acquired by the passport information acquisition unit 11 are both output to the information storage unit 14. The information storage unit 14 stores the purchase schedule list and the passport information in association with each user based on the user name. In addition, when a keyword is associated with the passport information, the information storage unit 14 also stores the keyword.

  In the present embodiment, the document creation unit 12 first determines whether or not the user 21 has actually purchased a product based on a notification from the point-of-sale information management system 31. Specifically, the user 21 who has come to the store 30 brings the product 33 to the cashier counter and tells the store clerk the order number. As a result, when the store clerk inputs information about the product 33 using the two-dimensional code reader 32 to the point-of-sale information management system 31 and further inputs an order number, the point-of-sale information management system 31 stores the user 21 Determines that the product 33 has been purchased, and notifies the purchase support apparatus 10 of the purchase and the order number. Upon receiving this notification, the document creation unit 12 determines that the user 21 has actually purchased the product 33.

  When the document creation unit 12 determines that the user 21 has actually purchased the product 33 at the store 30, the document creation unit 12 specifies a purchase schedule list from the order number. Further, the document creation unit 12 acquires the specified purchase schedule list and the passport information associated therewith from the information storage unit 14, and uses the acquired purchase schedule list and passport information, the purchase record slip of the user 21. 34 and purchase pledge 35 are created.

  Further, as described above, when a keyword is set in the passport information, it is as follows. That is, the document creation unit 12 uses the passport information associated with the keyword on the condition that the user 21 inputs the keyword set for the user 21 when the user 21 purchases the product 33 at the store 30. 21 purchase record marks 34 and purchase affidavits 35 are created.

  In this embodiment, the document creation unit 12 transmits the created purchase record slip 34 and electronic data of the purchase pledge 35 to the point-of-sale information management system 31. When receiving the electronic data, the point-of-sale information management system 31 prints the purchase record slip 34 and the purchase pledge 35 using the received electronic data. Thereafter, the store clerk of the store 30 gives the purchase record slip 34 to the user 21 and stores the purchase pledge 35 after signing the user 21.

Specific examples of the purchase record slip 34 and the purchase pledge 35 are as disclosed in the following references, for example. The format of the purchase record slip 34 and the purchase pledge 35 is determined by the country or the like.
Reference: Ministry of Land, Infrastructure, Transport and Tourism, “Consumption tax exemption system for foreign tourists”, URL <http://www.mlit.go.jp/common/001069989.pdf>

[Device operation]
Next, operation | movement of the purchase assistance apparatus 10 in embodiment of this invention is demonstrated using FIG. FIG. 4 is a flowchart showing the operation of the purchase support apparatus in the embodiment of the present invention. In the following description, FIGS. In the present embodiment, the purchase support method is implemented by operating the purchase support apparatus 10. Therefore, the description of the purchase support method in the present embodiment is replaced with the following description of the operation of the purchase support apparatus 10.

  First, as shown in FIG. 4, the purchase schedule list creation unit 13 first designates a product that is planned to be purchased at the store 30 by the user 21 via the website. Is accepted (step A1).

  Next, the purchase schedule list creation unit 13 creates a purchase schedule list including the product name, the quantity of each product, the unit price of each product, and the total amount for each user 21 (step A2). Further, the purchase schedule list creation unit 13 returns an order number to the user 21. In addition, the purchase schedule list creation unit 13 stores the created purchase schedule list in the information storage unit 14.

  Next, when travel information of the user 21 is transmitted from a terminal device such as a person in charge of a travel company, the travel ticket information acquisition unit 11 acquires the transmitted travel ticket information (step A3). In addition, the passport information acquisition unit 11 stores the acquired passport information in the information storage unit 14 in association with the corresponding purchase schedule list based on the user name.

  Next, when the document creation unit 12 detects that the user 21 has actually purchased the product by the notification from the point-of-sale information management system 31, the document creation unit 12 is created in step A2 from the order number input by the user 21 at the time of purchase. A purchase schedule list is specified (step A4). Then, the document creation unit 12 acquires the specified purchase schedule list and the corresponding passport information from the information storage unit 14 (step A5).

  In the passport information acquired in step A2, if a keyword is set for each user, step A5 is executed on condition that the user 21 inputs his / her keyword when purchasing the product 33. .

  Next, the document creation unit 12 creates a purchase record slip 34 and a purchase pledge 35 for the user 21 who actually purchased the product 33 (step A6). Subsequently, the document creation unit 12 transmits the created purchase record slip 34 and electronic data of the purchase pledge 35 to the point-of-sale information management system 31 (step A7).

  When step A7 is executed, the point-of-sale information management system 31 receives the electronic data, and prints the purchase record slip 34 and the purchase pledge 35 using the received electronic data. Thereafter, the store clerk of the store 30 gives the purchase record slip 34 to the user 21 and stores the purchase pledge 35 after signing the user 21.

  As described above, according to the present embodiment, the passport information, and further information such as the product name, the quantity of each product, the unit price of each product, and the total amount are acquired before visiting the store. The purchase record slip 34 and the purchase pledge 35 are quickly created. For this reason, even if many users 21 visit the store at once, the congestion at the cash register counter of the store is alleviated.

[program]
The program according to the embodiment of the present invention causes the computer to execute step A1 shown in FIG.
Any program that executes ~ A6 may be used. By installing and executing this program on a computer, the purchase support apparatus 10 and the purchase support method in the present embodiment can be realized. In this case, a CPU (Central Processing Unit) of the computer functions as a passport information acquisition unit 11, a document creation unit 12, and a purchase schedule list generation unit 13, and performs processing.

[Physical configuration]
The program in the present embodiment may be executed by a computer system constructed by a plurality of computers. In this case, for example, each computer may function as the passport information acquisition unit 11, the document creation unit 12, and the purchase schedule list generation unit 13, respectively.

  Here, a computer that realizes the purchase support apparatus 10 by executing the program according to the present embodiment will be described with reference to FIG. FIG. 5 is a block diagram illustrating an example of a computer that implements the purchase support apparatus according to the embodiment of the present invention.

  As shown in FIG. 5, the computer 110 includes a CPU 111, a main memory 112, a storage device 113, an input interface 114, a display controller 115, a data reader / writer 116, and a communication interface 117. These units are connected to each other via a bus 121 so that data communication is possible.

  The CPU 111 performs various calculations by developing the program (code) in the present embodiment stored in the storage device 113 in the main memory 112 and executing them in a predetermined order. The main memory 112 is typically a volatile storage device such as a DRAM (Dynamic Random Access Memory). Further, the program in the present embodiment is provided in a state of being stored in a computer-readable recording medium 120. Note that the program in the present embodiment may be distributed on the Internet connected via the communication interface 117.

  Specific examples of the storage device 113 include a hard disk drive and a semiconductor storage device such as a flash memory. The input interface 114 mediates data transmission between the CPU 111 and an input device 118 such as a keyboard and a mouse. The display controller 115 is connected to the display device 119 and controls display on the display device 119.

  The data reader / writer 116 mediates data transmission between the CPU 111 and the recording medium 120, and reads a program from the recording medium 120 and writes a processing result in the computer 110 to the recording medium 120. The communication interface 117 mediates data transmission between the CPU 111 and another computer.

  Specific examples of the recording medium 120 include general-purpose semiconductor storage devices such as CF (Compact Flash (registered trademark)) and SD (Secure Digital), magnetic storage media such as a flexible disk, or CD- An optical storage medium such as ROM (Compact Disk Read Only Memory) can be used.

  As described above, according to the present invention, it is possible to efficiently acquire the passport information described in the passport, which is necessary for the creation of the purchase record slip and the purchase pledge, and to relieve the congestion at the register counter of the store. it can. The present invention is particularly useful in the field of selling duty-free products.

DESCRIPTION OF SYMBOLS 10 Purchase support apparatus 11 Passport information acquisition part 12 Document preparation part 13 Purchase plan list generation part 14 Information storage part 20 Terminal device 21 User 22 Passport 30 Store 31 Point-of-sale information management system 32 Two-dimensional code reader 33 Goods 110 Computer 111 CPU
112 Main Memory 113 Storage Device 114 Input Interface 115 Display Controller 116 Data Reader / Writer 117 Communication Interface 118 Input Device 119 Display Device 120 Recording Medium 121 Bus

Claims (12)

A passport information acquisition unit that acquires in advance passport information described in the user's passport before a user who plans to purchase a product at the store visits the store;
When the user purchases the product at the store, using the passport information acquired in advance, the user creates a purchase record slip and a purchase pledge, a document creation unit;
A purchase support apparatus comprising: Before the user visits the store, when the user specifies a product scheduled to be purchased at the store, the user accepts an order for the specified product, and for each user, a product name, A purchase schedule list creation unit for creating a purchase schedule list including the quantity of products, the unit price of each product, and the total amount is provided.
When the user purchases the product at the store, the document creation unit creates the purchase record slip and purchase pledge of the user using the purchase schedule list and the passport information.
The purchase support apparatus according to claim 1. The purchase schedule list creation unit accepts an order for a product specified by the user via a website on the Internet.
The purchase support apparatus according to claim 2. The passport information acquisition unit associates a keyword set for the user with the acquired passport information,
The document creation unit obtains the passport information associated with the input keyword on condition that the user inputs the keyword set for the user when the user purchases the product at the store. To create the purchase record slip and the purchase pledge of the user,
The purchase support apparatus according to claim 1. (A) acquiring in advance passport information described in the user's passport before a user who plans to purchase a product at the store visits the store;
(B) When the user purchases the product at the store, the purchase record slip and purchase pledge of the user are created using the passport information acquired in advance;
A purchase support method characterized by comprising: (C) When the user designates a product planned to be purchased at the store before the user visits the store, the user accepts an order for the designated product, A purchase schedule list including a name, a quantity of each product, a unit price of each product, and a total amount,
In the step (b), when the user purchases the product at the store, the purchase record slip and purchase pledge of the user are created using the purchase schedule list and the passport information. ,
The purchase support method according to claim 5. In the step (c), an order for a product designated by the user is accepted via a website on the Internet.
The purchase support method according to claim 6. In the step (a), a keyword set for the user is associated with the acquired passport information,
In the step (b), when the user purchases the product at the store, the passport associated with the input keyword is provided on the condition that the keyword set for the user is input. Using the information to create the purchase record slip and the purchase pledge of the user;
The purchase support method according to any one of claims 5 to 7. On the computer,
(A) acquiring in advance passport information described in the user's passport before a user who plans to purchase a product at the store visits the store;
(B) When the user purchases the product at the store, the purchase record slip and purchase pledge of the user are created using the passport information acquired in advance;
A program that executes In the computer,
(C) When the user designates a product planned to be purchased at the store before the user visits the store, the user accepts an order for the designated product, Create a purchase schedule list that includes the name, quantity of each product, unit price of each product, and total price,
In the step (b), when the user purchases the product at the store, the purchase record slip and purchase pledge of the user are created using the purchase schedule list and the passport information. ,
The program according to claim 9. In the step (c), an order for a product designated by the user is accepted via a website on the Internet.
The program according to claim 10. In the step (a), a keyword set for the user is associated with the acquired passport information,
In the step (b), when the user purchases the product at the store, the passport associated with the input keyword is provided on the condition that the keyword set for the user is input. Using the information to create the purchase record slip and the purchase pledge of the user;
The program according to any one of claims 9 to 11.

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