JP2017054357A - Purchase support device, purchase support method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a purchase support device, a purchase support method and a program which alleviate congestion at a register counter of a shop by efficiently acquiring information, on a commercial product to be purchased, necessary to create a purchase record form and a purchaser's declaration form.SOLUTION: A purchase support device 10 comprises: an anticipated purchase list generation section 11 which, when a user 21 designates a commercial product that the user plans to purchase at a shop, receives an order of the designated commercial product and generates an anticipated purchase list including a name of the commercial product, a quantity of each commercial product, a unit price of each commercial product and a total price for each user; a passport information acquisition section 12 which acquires passport information shown on a passport of the user 21; and a document creation section 13 which creates a purchase record form and a purchaser's declaration form for the user 21 using the anticipated purchase list and the passport information when the user 21 purchases the commercial product for which the order is received at the shop.SELECTED DRAWING: Figure 1

Description

  The present invention provides a purchase support apparatus, a purchase support method, and a method for realizing the purchase support when a user makes a purchase at an actual store, in particular, when a traveler makes a purchase of duty-free goods at a travel destination. Related to the program.

  In recent years, with the development of the Internet, users can buy products from all over the world via their websites while in their home country. The demand to do so is still high.

  Especially for travelers, shopping is one of the pleasures of travel. In addition, even if the same product is purchased overseas, it may be possible to purchase it at a lower price by applying tax exemption than when purchasing it overseas. However, when a traveler purchases duty-free goods, for example, in Japan, it is necessary to create a purchase record mark at the store, and a traveler must create a purchase pledge and submit it to the store. . As a result, it is a heavy burden on both the store and the traveler.

  For this reason, for example, Patent Document 1 proposes a system that automatically creates a purchase record mark and a purchase pledge. According to the system disclosed in Patent Document 1, only by reading a two-dimensional code attached to a traveler's passport, necessary information is extracted from the read information, and using the extracted information, A purchase record mark and a purchase pledge are created. As a result, the burden on the store and the traveler is reduced.

JP 2014-32441 A

  However, in the system disclosed in Patent Document 1, when a large number of travelers visit the store at once, it takes time to create a purchase record slip and a purchase pledge, and the store's cashier counter There is a problem of congestion. The reason for this is that in addition to personal information, the purchase record mark and purchase pledge must include information about the purchased product such as the product name, the quantity of each product, the unit price of each product, and the total price. This is because such information is first inputted by the store clerk at the checkout counter of the store, and then entered in the purchase record mark and the purchase pledge.

  An example of the object of the present invention is to solve the above-mentioned problems, efficiently acquire information about purchased products, which is necessary for the creation of purchase record slips and purchase pledges, and alleviate the congestion of store cashier counters. To provide a purchase support apparatus, a purchase support method, and a program.

In order to achieve the above object, a purchase support apparatus according to one aspect of the present invention provides:
When a user designates a product scheduled to be purchased in a store, the user accepts an order for the designated product, and includes the product name, the quantity of each product, the unit price of each product, and the total amount for each user. A purchase schedule list creation unit for creating a purchase schedule list;
A passport information acquisition unit for acquiring passport information displayed on the user's passport;
When the user purchases the product for which an order has been accepted at the store, the user creates a purchase record slip and a purchase pledge by using the purchase schedule list and the passport information. And
It is characterized by having.

In order to achieve the above object, a purchase support method according to one aspect of the present invention includes:
(A) When a user designates a product scheduled for purchase at a store, the user accepts an order for the designated product, and for each user, the product name, the quantity of each product, the unit price of each product, and the total Create a to-do list with amounts, steps,
(B) obtaining passport information displayed on the user's passport;
(C) When the user purchases the product for which an order has been accepted in the store, the purchase record slip and purchase pledge of the user are created using the purchase schedule list and the passport information , Steps and
It is characterized by having.

Furthermore, in order to achieve the above object, a program according to one aspect of the present invention is provided.
On the computer,
(A) When a user designates a product scheduled for purchase at a store, the user accepts an order for the designated product, and for each user, the product name, the quantity of each product, the unit price of each product, and the total Create a to-do list with amounts, steps,
(B) obtaining passport information displayed on the user's passport;
(C) When the user purchases the product for which an order has been accepted in the store, the purchase record slip and purchase pledge of the user are created using the purchase schedule list and the passport information , Steps and
Is executed.

  As described above, according to the present invention, it is possible to efficiently acquire the product information necessary for creating the purchase record slip and the purchase pledge, and to reduce the congestion of the store cash register counter.

FIG. 1 is a block diagram showing a schematic configuration of a purchase support apparatus according to an embodiment of the present invention. FIG. 2 is a block diagram showing a specific configuration of the purchase support apparatus according to the embodiment of the present invention. FIG. 3 is a diagram showing an example of a purchase schedule list created in the embodiment of the present invention. FIG. 4 is a flowchart showing the operation of the purchase support apparatus in the embodiment of the present invention. FIG. 5 is a block diagram illustrating an example of a computer that implements the purchase support apparatus according to the embodiment of the present invention.

(Embodiment)
Hereinafter, a purchase support apparatus, a purchase support method, and a program according to an embodiment of the present invention will be described with reference to FIGS.

[Device configuration]
First, a schematic configuration of the purchase support apparatus in the embodiment of the present invention will be described. FIG. 1 is a block diagram showing a schematic configuration of a purchase support apparatus according to an embodiment of the present invention.

  The purchase support apparatus 10 in the present embodiment shown in FIG. 1 is an apparatus that supports purchase at a store by a user 21 who performs shopping at a duty-free store, specifically, a traveler from abroad. Specifically, the purchase support apparatus 10 is an apparatus that automates the creation of purchase record slips and purchase pledges necessary for shopping at a duty-free shop.

  As shown in FIG. 1, the purchase support apparatus 10 includes a purchase schedule list creation unit 11, a passport information acquisition unit 12, and a document creation unit 13. The purchase plan list creation unit 11 first accepts an order for a designated product when the user 21 designates a product planned to be purchased at a store. Next, the purchase schedule list creation unit 11 creates, for each user 21, a purchase schedule list including the product name of the product for which the order has been received, the quantity of each product, the unit price of each product, and the total amount.

  Moreover, the passport information acquisition part 12 acquires the passport information currently displayed on the user's 21 passport. Further, when the user 12 purchases a product for which an order has been accepted at the store 30, the document creation unit 13 uses the purchase schedule list and passport information to obtain the purchase record slip and purchase pledge of the user 21. create.

  As described above, in the present embodiment, information such as the product name, the quantity of each product, the unit price of each product, and the total amount is acquired before the user actually makes a purchase at the store, and is acquired for the first time at the register counter of the store. I don't mean. For this reason, according to the present embodiment, it is possible to efficiently acquire information about purchased products, which is necessary for the creation of purchase record slips and purchase pledges. Become.

  Next, the configuration of the purchase support apparatus 10 in the present embodiment will be described more specifically with reference to FIG. FIG. 2 is a block diagram showing a specific configuration of the purchase support apparatus according to the embodiment of the present invention.

  As shown in FIG. 2, first, in the present embodiment, the purchase support apparatus 10 has a point-of-sale information management (POS: Point Of) installed in the terminal device 20 of the user 21 and the store 30 via a network or the like. Sales) system 31. As shown in FIG. 2, the purchase support apparatus 10 includes an information storage unit 14 in addition to a purchase schedule list creation unit 11, a passport information acquisition unit 12, and a document creation unit 13.

  In the present embodiment, the purchase schedule list created by the purchase schedule list generation unit 11 and the passport information acquired by the passport information acquisition unit 12 are both output to the information storage unit 14. The information storage unit 14 stores the purchase schedule list and passport information in association with each user.

  Further, in this embodiment, the purchase schedule list creation unit 11 constructs a website for purchasing a product (not shown in FIG. 2) on the Internet, and the product 21 by the user 21 via this website. Orders can be accepted. In this case, the user 21 only has to select an item and quantity to be purchased on the screen displayed by the Web browser of the terminal device 20 and place an order.

  An example of the purchase schedule list created by the purchase schedule list creation unit 11 is as shown in FIG. FIG. 3 is a diagram showing an example of a purchase schedule list created in the embodiment of the present invention. In the example of FIG. 3, the purchase schedule list includes a user name, a planned visit date, an order number, a purchase amount (total amount), a product name, a quantity, and a unit price. Further, the purchase schedule list creation unit 11 notifies the user 21 of at least an order number after creating the purchase schedule list.

In the present embodiment, the passport information acquisition unit 12 includes name, nationality, date of birth,
Obtain status of residence, date of landing, passport type, passport number, etc. In the present embodiment, as described above, since the purchase support apparatus 10 is connected to the point-of-sale information management system 31 of the store 30, the passport information acquisition unit 12 receives the passport from the point-of-sale information management system 31. Get information.

  Further, the passport information acquisition unit 12 specifies a purchase schedule list corresponding to the acquired passport information based on the user name of the passport information, and associates the passport information with the specified purchase schedule list, 14. In the point-of-sale information management system 31, a clerk at the store 30 inputs passport information from the passport 22 of the user 21 who visited the store by scanning or manual input at a cashier counter or the like.

  In the present embodiment, the document creation unit 13 first determines whether or not the user 21 has actually purchased a product based on a notification from the point-of-sale information management system 31. Specifically, first, the user 21 who has visited the store 30 brings the product 33 to the checkout counter and tells the store clerk the order number. As a result, when the store clerk inputs information about the product 33 using the two-dimensional code reader 32 to the point-of-sale information management system 31 and further inputs an order number, the point-of-sale information management system 31 stores the user 21 Determines that the product 33 has been purchased, and notifies the purchase support apparatus 10 of the purchase and the order number. Upon receiving this notification, the document creation unit 13 determines that the user 21 has actually purchased the product 33.

  And if the document preparation part 13 judges that the user 21 actually purchased the goods 33 in a shop, it will specify a purchase schedule list | wrist from an order number. Further, the document creation unit 13 acquires from the information storage unit 14 the specified purchase schedule list and passport information associated therewith (passport information of the user 21 who purchased the product at the store 30). Further, the document creation unit 13 creates a purchase record slip 34 and a purchase pledge 35 of the user 21 using the acquired purchase schedule list and passport information.

  In the present embodiment, the document creation unit 13 transmits the created purchase record slip 34 and the electronic data of the purchase pledge 35 to the point-of-sale information management system 31. When receiving the electronic data, the point-of-sale information management system 31 prints the purchase record slip 34 and the purchase pledge 35 using the received electronic data. Thereafter, a store clerk (not shown in FIG. 2) of the store 30 gives the purchase record slip 34 to the user 21 and stores the purchase pledge 35 after signing the user 21.

Specific examples of the purchase record slip 34 and the purchase pledge 35 are as disclosed in the following references, for example. The format of the purchase record slip 34 and the purchase pledge 35 is determined by the country or the like.
Reference: Ministry of Land, Infrastructure, Transport and Tourism, “Consumption tax exemption system for foreign tourists”, URL <http://www.mlit.go.jp/common/001069989.pdf>

  Further, there may be a difference between the product 33 actually purchased by the user 21 at the store 30 and the purchase schedule list of the user 21. Specifically, this is the case where the user 21 adds a purchased product, or cancels the purchase of the ordered product. In such a case, the document creation unit 13 updates the purchase schedule list of the user 21 so that the difference between the purchased product and the ordered product is resolved. That is, the document creation unit 13 adds the added product to the purchase schedule list when there is a product that has been added to purchase, and cancels the purchase from the purchase plan list when there is a product that has been canceled. Delete the product. Then, the document creation unit 13 creates a purchase record slip 34 and a purchase pledge 35 of the user 21 using the updated purchase schedule list.

[Device operation]
Next, operation | movement of the purchase assistance apparatus 10 in embodiment of this invention is demonstrated using FIG. FIG. 4 is a flowchart showing the operation of the purchase support apparatus in the embodiment of the present invention. In the following description, FIGS. In the present embodiment, the purchase support method is implemented by operating the purchase support apparatus 10. Therefore, the description of the purchase support method in the present embodiment is replaced with the following description of the operation of the purchase support apparatus 10.

  First, as illustrated in FIG. 4, the purchase schedule list creation unit 11 first designates a product that is planned to be purchased at the store 30 by the user 21 via the website. Is accepted (step A1).

  Next, the purchase schedule list creation unit 11 creates a purchase schedule list including the product name, the quantity of each product, the unit price of each product, and the total amount for each user 21 (step A2). Further, the purchase schedule list creation unit 11 returns an order number to the user 21. In addition, the purchase schedule list creation unit 11 stores the created purchase schedule list in the information storage unit 14.

  Next, when the user 21 visits the store 30 and the passport information is input to the point-of-sale information management system 31, the passport information acquisition unit 12 acquires the passport information from the point-of-sale information management system 31 (step A3). . In addition, the passport information acquisition unit 12 stores the acquired passport information in the information storage unit 14 in association with the corresponding purchase schedule list based on the user name.

  Next, when the document creation unit 13 detects that the user 21 has actually purchased the product by the notification from the point-of-sale information management system 31, the product 33 actually purchased by the user 21 matches the purchase schedule list. (Step A4).

  If the result of determination in step A4 is that they match, the document creation unit 13 executes step A6. On the other hand, if the result of determination in step A4 is that they do not match, the document creation unit 13 updates the purchase schedule list so that they match (step A5).

  If step A5 is executed or if YES in step A4, the document creation unit 13 determines the purchase record slip 34 and the user 21 (passenger who actually purchased the product 33) 21 whose passport information was acquired in step A3. A purchase pledge 35 is created (step A6). Subsequently, the document creation unit 13 transmits the created purchase record slip 34 and electronic data of the purchase pledge 35 to the point-of-sale information management system 31 (step A7).

  When step A7 is executed, the point-of-sale information management system 31 receives the electronic data, and prints the purchase record slip 34 and the purchase pledge 35 using the received electronic data. Thereafter, the store clerk of the store 30 gives the purchase record slip 34 to the user 21 and stores the purchase pledge 35 after signing the user 21.

  As described above, according to the present embodiment, information such as the product name, the quantity of each product, the unit price of each product, and the total amount is input by the user 21 before coming to the store. 34 and the purchase pledge 35 are quickly made. For this reason, even if many users 21 visit the store at once, the congestion at the cash register counter of the store is alleviated.

[program]
The program in the embodiment of the present invention may be a program that causes a computer to execute steps A1 to A6 shown in FIG. By installing and executing this program on a computer, the purchase support apparatus 10 and the purchase support method in the present embodiment can be realized. In this case, a central processing unit (CPU) of the computer functions as the purchase schedule list generation unit 11, the passport information acquisition unit 12, and the document creation unit 13, and performs processing.

[Physical configuration]
The program in the present embodiment may be executed by a computer system constructed by a plurality of computers. In this case, for example, each computer may function as the purchase schedule list generation unit 11, the passport information acquisition unit 12, and the document creation unit 13, respectively.

  Here, a computer that realizes the purchase support apparatus 10 by executing the program according to the present embodiment will be described with reference to FIG. FIG. 5 is a block diagram illustrating an example of a computer that implements the purchase support apparatus according to the embodiment of the present invention.

  As shown in FIG. 5, the computer 110 includes a CPU 111, a main memory 112, a storage device 113, an input interface 114, a display controller 115, a data reader / writer 116, and a communication interface 117. These units are connected to each other via a bus 121 so that data communication is possible.

  The CPU 111 performs various calculations by developing the program (code) in the present embodiment stored in the storage device 113 in the main memory 112 and executing them in a predetermined order. The main memory 112 is typically a volatile storage device such as a DRAM (Dynamic Random Access Memory). Further, the program in the present embodiment is provided in a state of being stored in a computer-readable recording medium 120. Note that the program in the present embodiment may be distributed on the Internet connected via the communication interface 117.

  Specific examples of the storage device 113 include a hard disk drive and a semiconductor storage device such as a flash memory. The input interface 114 mediates data transmission between the CPU 111 and an input device 118 such as a keyboard and a mouse. The display controller 115 is connected to the display device 119 and controls display on the display device 119.

  The data reader / writer 116 mediates data transmission between the CPU 111 and the recording medium 120, and reads a program from the recording medium 120 and writes a processing result in the computer 110 to the recording medium 120. The communication interface 117 mediates data transmission between the CPU 111 and another computer.

  Specific examples of the recording medium 120 include general-purpose semiconductor storage devices such as CF (Compact Flash (registered trademark)) and SD (Secure Digital), magnetic storage media such as a flexible disk, or CD- An optical storage medium such as ROM (Compact Disk Read Only Memory) can be used.

  As described above, according to the present invention, it is possible to efficiently acquire the product information necessary for creating the purchase record slip and the purchase pledge, and to reduce the congestion of the store cash register counter. The present invention is particularly useful in the field of selling duty-free products.

DESCRIPTION OF SYMBOLS 10 Purchase support apparatus 11 Purchase plan list generation part 12 Passport information acquisition part 13 Document preparation part 14 Information storage part 20 Terminal device 21 User 22 Passport 30 Store 31 Point-of-sale information management system 32 Two-dimensional code reader 33 Goods 110 Computer 111 CPU
112 Main Memory 113 Storage Device 114 Input Interface 115 Display Controller 116 Data Reader / Writer 117 Communication Interface 118 Input Device 119 Display Device 120 Recording Medium 121 Bus

Claims (12)

When a user designates a product scheduled to be purchased in a store, the user accepts an order for the designated product, and includes the product name, the quantity of each product, the unit price of each product, and the total amount for each user. A purchase schedule list creation unit for creating a purchase schedule list;
A passport information acquisition unit for acquiring passport information displayed on the user's passport;
When the user purchases the product for which an order has been accepted at the store, the user creates a purchase record slip and a purchase pledge by using the purchase schedule list and the passport information. And
A purchase support apparatus comprising: The purchase schedule list creation unit accepts an order for a product specified by the user via a website on the Internet.
The purchase support apparatus according to claim 1. For each user, further comprising an information storage unit that stores the purchase schedule list and the passport information in association with each other,
The document creation unit acquires the purchase schedule list and the passport information corresponding to a user who has purchased the product at the store from the information storage unit, and uses the acquired purchase schedule list and the passport information, Creating the purchase record slip and purchaser pledge of the user;
The purchase support apparatus according to claim 1 or 2. The document creation unit, when there is a difference between the product purchased by the user at the store and the purchase schedule list of the user, the purchase of the user so that the difference is resolved Updating the schedule list, and using the updated purchase schedule list, creating the purchase record slip and the purchase pledge of the user;
The purchase support apparatus according to claim 1. (A) When a user designates a product scheduled for purchase at a store, the user accepts an order for the designated product, and for each user, the product name, the quantity of each product, the unit price of each product, and the total Create a to-do list with amounts, steps,
(B) obtaining passport information displayed on the user's passport;
(C) When the user purchases the product for which an order has been accepted in the store, the purchase record slip and purchase pledge of the user are created using the purchase schedule list and the passport information , Steps and
A purchase support method characterized by comprising: In the step (a), an order for a product designated by the user is accepted via a website on the Internet.
The purchase support method according to claim 5. (D) for each user, further comprising the step of storing the purchase schedule list and the passport information in association with each other;
In the step (c), the purchase plan list and the passport information stored in the step (d) and corresponding to the user who purchased the product at the store are acquired, and the acquired purchase plan is acquired. Using the list and the passport information, creating the purchase record slip and the purchase pledge of the user;
The purchase support method according to claim 5 or 6. In the step (c), when there is a difference between the product purchased by the user at the store and the purchase schedule list of the user, the difference of the user is resolved. Updating the purchase schedule list, and using the updated purchase schedule list, creating the purchase record slip and the purchase pledge of the user;
The purchase support method according to any one of claims 5 to 7. On the computer,
(A) When a user designates a product scheduled for purchase at a store, the user accepts an order for the designated product, and for each user, the product name, the quantity of each product, the unit price of each product, and the total Create a to-do list with amounts, steps,
(B) obtaining passport information displayed on the user's passport;
(C) When the user purchases the product for which an order has been accepted in the store, the purchase record slip and purchase pledge of the user are created using the purchase schedule list and the passport information , Steps and
A program that executes In the step (a), an order for a product designated by the user is accepted via a website on the Internet.
The program according to claim 9. In the computer,
(D) for each user, further storing the purchase schedule list and the passport information in association with each other;
In the step (c), the purchase plan list and the passport information stored in the step (d) and corresponding to the user who purchased the product at the store are acquired, and the acquired purchase plan is acquired. Using the list and the passport information, creating the purchase record slip and the purchase pledge of the user;
The program according to claim 9 or 10. In the step (c), when there is a difference between the product purchased by the user at the store and the purchase schedule list of the user, the difference of the user is resolved. Updating the purchase schedule list, and using the updated purchase schedule list, creating the purchase record slip and the purchase pledge of the user;
The program according to any one of claims 9 to 11.

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