JP2016206980A - Automatic transaction machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic transaction machine capable of preventing any transaction using an invalid card with no signature, moreover any unauthorized use by a third person and any damage imposed to the owner caused therefrom.SOLUTION: An automatic transaction machine 100 receives a card and performs a transaction, which includes: a card insertion port 27 through which the card can be inserted; a card passing area communicating with the card insertion port for allowing the card to pass therethrough; a signature space reading part which is disposed in the card passing area for reading a signature written in a signature space on the card; a determination section that determines whether the signature space is filled with a signature; and a notification part 14A for notifying when the determination section determines the signature space is not filled with a signature.SELECTED DRAWING: Figure 2

Description

The present invention relates to an automatic transaction apparatus.

  Automatic transaction machines such as ATMs (Automated Teller Machines) and cash dispensers (CDs) are installed in branches of financial institutions such as banks and stores such as convenience stores. Has been. The customer can perform transactions such as deposit, withdrawal and balance inquiry by performing various operations on the display screen displayed on the automatic transaction apparatus.

  The automatic transaction apparatus reads the magnetic stripe and emboss of a transaction card such as a cash card inserted from the card insertion / ejection slot at the start of transaction, acquires account data, etc., and proceeds with transaction processing (see, for example, Patent Document 1).

JP 05-062052 A (paragraph [0009] etc.)

  In recent years, it has become possible to conduct transactions such as cashing using a credit card in an automatic transaction apparatus. In the card handling apparatus such as Patent Document 1, the magnetic stripe and the emboss of the transaction card are read, but the credit card signature is not read.

  Therefore, there has been a problem that it becomes possible to conduct transactions using a credit card without a signature that is originally invalid. In addition, lost / stolen compensation is often not applied to unsigned credit cards, and there has been a risk of damage to the true owner of the credit card due to unauthorized use by a third party.

  The present invention has been made in view of the above points, and can prevent transactions with an invalid card without a signature, and can also prevent unauthorized use by a third party and the resulting damage to the owner. An object is to provide an automatic transaction apparatus.

  The automatic transaction apparatus of the present invention is an automatic transaction apparatus that accepts a card and performs a transaction, the card insertion slot into which the card can be inserted, the card insertion slot that communicates with the card, and the card through which the card can pass A passage area, a signature field reading unit that is arranged in the card passage area and reads the entry state of the signature field of the card, a determination unit that determines whether or not an entry is made in the signature field, and the determination unit And a notification section that performs notification when it is determined that the signature column is not filled in.

It is a block diagram which shows the structure of ATM as an automatic transaction apparatus which concerns on this invention. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a perspective view illustrating an appearance of an ATM according to a first embodiment and a diagram illustrating a system including the ATM. It is a schematic side view of a card reading printing part. It is a figure which shows the aspect of the back surface of a credit card. It is a flowchart which shows the transaction control routine of Example 1. It is a flowchart which shows the transaction control routine of Example 1. It is a figure which shows the example of a display of a display. It is a figure which shows the example of a display of a display. It is a figure which shows the example of a display of a display. It is a perspective view which shows the external appearance of ATM of Example 2, and a figure which shows the system containing ATM. It is a flowchart which shows the transaction control routine of Example 2. It is a flowchart which shows the transaction control routine of Example 3. It is a figure which shows the example of a display of a display. It is a perspective view which shows the external appearance of ATM of Example 4, and the figure which shows the system containing ATM. It is a figure which shows the processing flow of Example 4. It is a flowchart which shows the transaction control routine of a modification. It is a flowchart which shows the transaction control routine of a modification. It is a flowchart which shows the transaction control routine of a modification.

  Hereinafter, an automatic transaction apparatus according to a first embodiment of the present invention will be described with reference to the accompanying drawings. FIG. 1 shows a configuration of an ATM (Automated Teller Machine) 100 as an example of an automatic transaction apparatus according to the present invention, and FIG. 2 shows a perspective view showing an appearance of the ATM 100 and a system 200 including the ATM 100. The ATM 100 is installed, for example, at each branch of a financial institution and is connected to the host computer HC of the financial institution.

  The ATM 100 is controlled by the control unit 11. The storage unit 12 is a storage device such as a hard disk, a flash memory, an SSD (Solid State Drive), or a RAM (Random Access Memory) that appropriately stores data necessary for the processing of the control unit 11 and data generated in the processing.

  The communication unit 13 is a network interface card (NIC) or the like for performing communication such as data transmission / reception with the outside in accordance with an instruction from the control unit 11. For example, the communication unit 13 communicates with an external device such as a host computer HC generated in transaction control described later.

  The operation display unit 14 is provided on the front surface of the ATM 100 as shown in FIG. The operation display unit 14 includes a display 14A as a notification unit and a touch pad 14B as an input receiving unit that covers the display surface of the display 14A. The display 14 </ b> A is, for example, a liquid crystal display device that displays a transaction screen including various operation screens or messages based on an operation display signal supplied from the control unit 11.

  When the user touches an area corresponding to the content displayed on the display 14A, the touch pad 14B supplies an operation signal corresponding to the displayed content to the control unit 11, for example, a pressure-sensitive or electrostatic touch. It is a pad.

  The cash deposit / withdrawal mechanism 15 opens and closes the shutters of the bill slot 17 and the coin slot 19 provided on the front surface of the ATM 100 in accordance with the opening / closing control signal supplied from the control unit 11 as shown in FIG. Further, the cash deposit / withdrawal mechanism 15 responds to the cash withdrawal signal supplied from the control unit 11 from the cash hangar (not shown) in which banknotes or coins are stored to the amount indicated by the cash withdrawal control signal. The corresponding banknote or coin is taken out and led out to the banknote slot 17 and the coin slot 19 respectively. Furthermore, the cash deposit / withdrawal mechanism 15 takes in the banknotes or coins that the user has inserted into the banknote slot 17 or the coin slot 19 and stores them in the cash hangar.

  As shown in FIG. 2, the bankbook entry machine 21 takes in a customer's bankbook when it is inserted into a bankbook insertion / extraction port 23 provided on the front surface of the ATM 100. At this time, the bankbook entry machine 21 writes the transaction content indicated by the transaction result signal supplied from the control unit 11 and the execution date and time of the transaction in the customer's bankbook. When the writing is completed, the passbook entry / exit machine 21 discharges the customer's passbook from the passbook insertion / extraction port 23.

  When the customer's transaction card is inserted into a card insertion / extraction port 27 as a card insertion port provided on the front surface of the ATM 100 shown in FIG. 2, the card reader / printer 25 takes in the transaction card and Read customer information. The card reading printer 25 supplies customer information data representing the read customer information to the control unit 11.

  When a card discharge signal is supplied from the control unit 11, the card reader / printer 25 discharges the taken transaction card from the card insertion / discharge port 27. Further, the card reading printer 25 prints the transaction result represented by the transaction statement print signal on the statement slip sheet according to the transaction statement print signal supplied from the control unit 11.

  FIG. 3 is a schematic side view showing the internal structure of the card reading printer 25. In FIG. 3, a transaction card such as a credit card supplied into the card reading printer 25 is shown as a card C. An example of the configuration of the back surface of the card C is shown in FIG.

  In the card reader / printer 25, a conveyance path 29 is provided as a linear card passage area through which the card C is conveyed. The transport path 29 is formed as a space formed by a pair of upper and lower guide plates, and is opened at the card insertion / ejection port 27 at one end. That is, the card insertion / ejection port 27 communicates with the transport path 29.

  The transport rollers 31 </ b> A to 31 </ b> C are transport rollers provided in a plurality of pairs (three pairs in this embodiment) so as to face each other vertically along the transport path 29. The transport rollers 31 </ b> A to 31 </ b> C are driven by a motor M provided in the card reading printer 25 via a mechanism (not shown) such as a gear or a belt, and transport the card C in the transport path 29.

  The card detection sensors 33 </ b> A to 33 </ b> D are sensors that detect the presence and position of the card C in the transport path 29. The card detection sensors 33 </ b> A to 33 </ b> D are arranged in this order along the transport path 29 as viewed from the card insertion / ejection port 27. The card detection sensors 33 </ b> A to 33 </ b> D may be configured by, for example, a light emitting element and a light receiving element that are arranged to face each other with the conveyance path 29 interposed therebetween.

  The magnetic heads 35 </ b> A and 35 </ b> B are magnetic heads that perform reading processing of magnetic data recorded on the magnetic stripe MS (see FIG. 4) of the card C. The magnetic heads 35A and 35B are opposed to each other so as to sandwich the conveyance path 29 at a predetermined position along the conveyance path 29, for example, a position in the vicinity of the conveyance roller 31B that is the second conveyance roller as viewed from the card insertion / ejection port 27. It is arranged. Note that when only a card having a magnetic stripe formed on only one of the front surface and the back surface is handled, only one of the magnetic heads 35A or 35B may be provided.

  The emboss reading sensor 37 is, for example, an optical reflection type reading sensor for reading the embossed characters EC (see FIG. 4) on the surface of the card C. The emboss reading sensor 37 is disposed, for example, adjacent to the magnetic head 35A.

  The signature field reading sensor 39 as the signature field reading unit optically reads the entry state of the signature field SS (see FIG. 4) on the back surface of the card C, for example, the signature (characters / graphics) entered in the signature field SS. For example, an image sensor such as a charge-coupled device (CCD) or a complementary metal oxide semiconductor (CMOS) image sensor. The signature section reading sensor 39 is disposed, for example, at a position facing the emboss reading sensor 37 with the conveyance path 29 interposed therebetween.

  The signature field reading sensor 39 transmits a reading result signal for the signature field SS to the determination unit 11A in the control unit 11 when the state of the signature field SS is read. The determination unit 11A determines the state of the signature field SS based on the reading result signal.

  5 and 6 show a transaction control routine executed by the control unit 11. For example, when the power is turned on, the control unit 11 executes a transaction control routine shown in FIGS. 5 and 6. In addition, it is good also as providing a human sensitive sensor etc. in ATM100 and performing a transaction control routine when it detects that the customer approached ATM100.

  As shown in FIG. 5, first, the control unit 11 displays a card insertion guidance display on the display 14A in order to allow the customer to insert the card C (see FIG. 4) into the card insertion outlet 27 (see FIG. 2) (step S1). S1). Next, the control unit 11 determines whether or not the customer has inserted the card C into the card insertion outlet 27 (step S2). This determination may be made, for example, based on whether or not the card detection sensor 33A arranged closest to the card insertion / extraction port 27 has detected a card.

  When determining that the card has been inserted in step S2, the control unit 11 causes the card reading printer 25 to take in the card (step S3). This card taking-in operation is performed by appropriately driving the transport rollers 31A to 31C. In this card taking-in operation, the card C is moved along the transport path 29 and passes near the magnetic heads 35A, 35B, the emboss reading sensor 37, and the signature section reading sensor 39.

  If it determines with the card | curd not having been inserted in step S2, the control part 11 will continue card | curd insertion guidance display on the display 14A, and will perform step S2 again after that.

  After the card taking operation (step S3), the control unit 11 causes the card reading printer 25 to read the magnetic stripe MS and the embossed characters EC of the card. Specifically, the magnetic heads 35A and 35B and the emboss reading sensor 37 are caused to read the magnetic stripe MS and the embossed character EC of the card, respectively. The control unit 11 generates customer information such as a card issuing company, a card number, a customer address, and a telephone number of the inserted card C from the read information of the magnetic stripe MS and the embossed character EC, and represents the customer information. Data is stored in the storage unit 12 (step S4).

  After executing step S4, the control unit 11 causes the card reading printer to read the signature field SS. Specifically, the signature field reading sensor 39 as the signature field reading unit is caused to read the entry state of the signature field SS and transmit the read information to the determination unit (step S5). In step S5, the position of the signature column SS may be specified from the card issuing company information of the inserted card C, and the reading accuracy of the state of the signature column SS may be improved.

  Next, referring to FIG. After execution of step S5, the determination unit 11A in the control unit 11 determines whether or not the signature field SS is filled based on the read information of the signature field SS, that is, whether or not there is a signature (step). S6). The determination result may be that the signature field SS is in a normal state when a signature is present, and the signature field SS is in an abnormal state when there is no signature.

  Further, this determination may be performed by preparing a signature field background image corresponding to the type of the card C in the storage unit 12 in advance and comparing the signature field background image with the read image of the signature field SS.

  If the determination unit 11A determines that the signature field SS has been filled in step S6, that is, there is a signature, the control unit 11 causes the display 14A to perform transaction type input acceptance display (step S7). The transaction type input acceptance display displayed in step S7 is a display prompting the user to select and input a transaction to be performed, for example, as shown in FIG.

  If the control unit 11A determines that the signature field SS is not filled in step S6, that is, the signature is not yet filled, the control unit 11 causes the display 14A to display that there is no signature (step S8) After that, a transaction type input acceptance display is performed (step S7). The notification display in step S8 is performed, for example, as shown in FIG.

  After executing step S7, the control unit 11 determines whether or not a transaction type input using the touch pad 14B has been performed by the user (step S9). When determining that the transaction type is not input in step S9, the control unit 11 continues the transaction type input acceptance display on the display 14A, and then executes step S9 again.

  When determining that the transaction type has been input in step S9, the control unit 11 causes the display 14A to perform a password input acceptance display (step S10). The personal identification number input acceptance display is a display prompting the user to input a personal identification number, for example, a display as shown in FIG.

  After executing Step S10, the control unit 11 determines whether or not a password has been input using the touch pad 14B (Step S11). When it is determined that the password has not been input, the control unit 11 continues the password number input acceptance display, and then executes step S11 again.

  When determining that the password has been input in step S11, the controller 11 determines whether or not the input password is valid (step S12). This determination may be performed by, for example, inquiring the personal identification number from the host computer HC.

  When the control unit 11 determines that the password is valid, the control unit 11 causes the display 14A to display a transaction amount input acceptance (step S13). If the control unit 11 determines that the password is not valid, the control unit 11 causes the display 14A to display that the transaction is not possible (step S14).

  The control part 11 determines whether the transaction amount was input after execution of step S13 (step S15). When determining that the transaction amount has not been input in step S15, the control unit 11 continues the transaction amount input acceptance display, and then executes step S15 again.

  When the control unit 11 determines that the transaction amount has been input in step S15, the cash payment or the like to the cash deposit / withdrawal mechanism 15 is performed based on the input transaction amount and the transaction type input between step S7 and step S9. Is performed (step S16).

  After executing step S14 or S16, the controller 11 causes the card reading printer 25 to return the card C (step S17), and then this routine ends.

  According to the ATM of the present embodiment, it is determined whether or not a signature column of a credit card to be used is entered at the time of transaction using a credit card. As a result, if the credit card used is not signed, the customer who is an ATM user can be alerted to that effect. It is possible to prevent damage that occurs.

  For example, when a non-signed credit card is inserted, prompting the user to enter a signature in the signature column of the card reduces the occurrence of problems such as loss of the card and compensation for theft due to the absence of the signature. It is possible.

  Below, the automatic transaction apparatus of Example 2 of this invention is demonstrated, referring attached drawing. In the automatic transaction apparatus according to the second embodiment, the transaction control routine is different only in the steps after step S6 of the first embodiment, and the equipment configuration of the automatic transaction apparatus is the same as that of the ATM 100 of the first embodiment.

  In the automatic transaction apparatus according to the second embodiment, as shown in FIG. 10, in the system 200, the ATM 100 is connected to the signature database server SDB via the network in addition to the host computer HC shown in FIG. . The signature database server SDB is a database in which a signature (original signature) registered in advance when a credit card is registered is stored.

  FIG. 11 shows a portion different from the transaction control routine of the first embodiment in the transaction control routine of the present embodiment. As described above, steps S1 to S5 are the same as the transaction routine of the first embodiment shown in FIG.

  As shown in FIG. 11, after step S5 (FIG. 5) for reading the signature field SS is completed, the determination unit 11A in the control unit 11 fills in the signature field SS based on the read information of the signature field SS. It is determined whether it has been made, that is, whether or not there is a signature (step S6). The determination result may be that the signature field SS is in a normal state when a signature is present, and the signature field SS is in an abnormal state when there is no signature.

  As in the first embodiment, this determination is performed by preparing a background image of the signature field corresponding to the type of the card C in the storage unit 12 and comparing the signature field background image and the read image of the signature field SS. You may go by.

  If the determination unit 11A determines that the signature field SS has been filled in step S6, that is, that the signature is present, the determination unit 11A refers to the read information of the signature field SS, and whether the description content of the signature field SS is valid. It is determined whether or not (step S7). This determination as to whether or not it is valid is made, for example, by connecting to the signature database server SDB storing the signature original of the inserted card C, and reading information of the signature column SS and the signature stored in the signature database server SDB. This is done by collating with the original data and determining whether the contents of the signature in the signature column SS and the stored signature original are similar or the handwriting matches, etc. May be.

  The signature original stored in the signature database server SDB may be selected based on the customer data acquired in step S4. The determination result may be that the signature field SS is normal when the signature is valid, and the signature field SS may be in an abnormal state when the signature is not valid.

  If the determination unit 11A determines that the signature field SS has not been filled in step S6, that is, the signature is not yet filled, the control unit 11 causes the display 14A to display that there is no signature (step S11). S8). In the notification display in step S8, the display as shown in FIG. 8 may be performed as in the case of the first embodiment.

  When the determination unit 11A determines in step S7 that the contents entered in the signature field SS are valid, that is, matches the original signature, and after execution of step S8, the control unit 11 displays a transaction type input acceptance display on the display 14A. (Step S9). The transaction type input acceptance display displayed in step S9 is a display that prompts the user to select and input a transaction to be performed. For example, the display as shown in FIG. .

  If the determination unit 11A determines in step S7 that the contents entered in the signature column SS are not valid, that is, does not match the original signature, the control unit 11 displays on the display 14A that the transaction is not possible (step S10). In step S10, for example, a message such as “cannot be traded” may be displayed.

  The control part 11 determines whether the transaction type input using the touchpad 14B was performed by the user after execution of step S9 (step S11). When determining that the transaction type is not input in step S11, the control unit 11 continues the transaction type input acceptance display on the display 14A, and then executes step S11 again.

  When determining that the transaction type has been input in step S11, the control unit 11 causes the display 14A to perform a password input acceptance display (step S12). As in the case of the first embodiment, the personal identification number input acceptance display is a display prompting the user to input a personal identification number, and may be a display as shown in FIG.

  After executing Step S12, the control unit 11 determines whether or not a password has been input using the touch pad 14B (Step S13). When it is determined that the password has not been input, the control unit 11 continues the password number input acceptance display, and then executes step S13 again.

  If it is determined in step S13 that the password has been input, the control unit 11 determines whether the input password is valid (step S14). This determination may be made by, for example, inquiring the personal identification number from the host computer HC as in the first embodiment.

  When the control unit 11 determines that the password is valid in step S14, the control unit 11 causes the display 14A to perform a transaction amount input acceptance display (step S15). If the control unit 11 determines that the password is not valid, it executes step S10 and causes the display 14A to display that the transaction is not possible.

  The control part 11 determines whether the transaction amount was input after execution of step S15 (step S16). If it determines with the transaction amount not being input in step S16, the control part 11 will continue transaction amount input reception display, and will perform step S16 again after that.

  When the control unit 11 determines that the transaction amount has been input in step S16, the cash payment operation to the cash deposit / withdrawal mechanism 15 is performed based on the input transaction amount and the transaction type input between step S9 and step S11. (Step S17).

  After executing step S10 or S17, the controller 11 causes the card reading printer 25 to return the card C (step S18), and then this routine ends.

  According to the ATM of the present embodiment, it is determined whether or not a signature column of a credit card to be used is entered at the time of transaction using a credit card. As a result, if the credit card used is not signed, the customer who is the ATM user can be alerted to that effect, and then the credit card owner can be improperly used. It is possible to prevent damage that occurs.

  Further, according to the ATM of the present embodiment, when the credit card signature field has a signature, the validity of the contents entered in the credit card signature field is determined. I ca n’t. As a result, when a third party who is not the owner of the credit card enters a signature in the signature section and tries to use it illegally in ATM, it is possible to prevent the unauthorized use by the third party. .

  Below, the automatic transaction apparatus of Example 3 of this invention is demonstrated, referring attached drawing. In the automatic transaction apparatus according to the third embodiment, the transaction control routine is different only in the steps after step S6 in the first embodiment, and the equipment configuration of the automatic transaction apparatus is the same as that of the ATM 100 according to the first embodiment. In the automatic transaction apparatus according to the third embodiment, as in the second embodiment, the ATM 100 is connected to the host computer HC and the signature database server SDB via a network (FIG. 10).

  FIG. 12 shows a portion different from the transaction control routine of the first embodiment in the transaction control routine of the present embodiment. As described above, steps S1 to S5 are the same as the transaction routine of the first embodiment shown in FIG.

  As shown in FIG. 12, after step S5 (FIG. 5) for reading the signature field SS is completed, the determination unit 11A in the control unit 11 refers to the read information of the signature field SS and fills in the signature field SS. It is determined whether it has been made, that is, whether or not there is a signature (step S6). The determination result may be that the signature field SS is in a normal state when a signature is present, and the signature field SS is in an abnormal state when there is no signature.

  As in the first and second embodiments, this determination is made by preparing in advance the signature field background image corresponding to the type of the card C in the storage unit 12 and comparing the signature field background image with the read image of the signature field SS. It may be done by doing.

  If the determination unit 11A determines that the signature field SS has been filled in step S6, that is, the signature is present, the determination unit 11A determines whether the signature is valid based on the read information of the signature field SS (step S6). S7). For example, in the same manner as in the second embodiment, the determination as to whether or not the connection is valid is made by connecting to the signature database server SDB and collating the read information in the signature column SS with the signature original stored in the signature database server SDB. Alternatively, it may be performed by determining whether or not the contents of the signature in the signature field SS and the stored signature are similar, or whether the shapes of the stored signatures are the same.

  The signature original stored in the signature database server SDB may be selected based on the customer data acquired in step S4. The determination result may be that the signature field SS is in a normal state when the signature is valid, and the signature field SS may be in an abnormal state when the signature is not valid.

  If the determination unit 11A determines in step S6 that the signature has not been entered, that is, the signature has not been entered, the control unit 11 causes the display 14A to display that there is no signature (step S8). In the notification display in step S8, the display as shown in FIG. 8 may be performed as in the case of the first embodiment.

  After executing step S8 and when the determination unit 11A determines that the contents entered in the signature column SS are not valid, that is, does not match the original signature in step S7, the control unit 11 accepts a signature that prompts the display 14A to write the signature. Display is performed (step S9). The display in step S9 may be, for example, a display including a signature entry field EF and a confirmation button CB as shown in FIG. Note that the determination that the signature in step S7 is not valid may be caused by, for example, a reading failure due to, for example, contamination of the signature field SS or failure of the signature field reading sensor 39, in addition to the case where the signature is actually invalid.

  After executing step S9, the control unit 11 determines whether or not signature entry has been completed (step S10). This determination may be performed by determining whether or not the entry in the signature entry field EF is performed by an input from the touch pad 14B and then the confirmation button CB on the screen is pressed. The signature entry in the signature entry field EF may be performed by tracing the touch pad 14B with a finger, or may be performed using a stylus pen or the like.

  If the control unit 11 determines that the signature has been completed in step S10, the determination unit 11A determines whether or not the signature entered in the signature entry field EF is valid (step S11). As in step S7, the determination as to whether or not this is valid is made, for example, by connecting to the signature database server SDB and comparing the entered signature with the signature original data stored in the signature database server SDB. This may be done by determining whether or not both the signature and the stored signature original are similar, or whether the handwriting matches.

  If the control unit 11 determines in step S10 that the signature has not been completed, the control unit 11 continues the signature acceptance display on the display 14A, and then executes step S10 again.

  If the determination unit 11A determines in step S7 that the signature is valid, that is, matches the original signature, or if the determination unit 11A determines in step S11 that the signature is valid, the control unit 11 performs a transaction on the display 14A. The type input acceptance display is performed (step S12). The transaction type input acceptance display displayed in step S12 is a display prompting the user to select and input a transaction to be performed, and may be a display as shown in FIG.

  After executing step S12, the control unit 11 determines whether or not a transaction type input using the touch pad 14B has been performed by the user (step S13). When determining that the transaction type is not input in step S13, the control unit 11 continues the transaction type input acceptance display on the display 14A, and then executes step S13 again.

  When determining that the transaction type has been input in step S13, the control unit 11 causes the display 14A to perform a password input acceptance display (step S14). As in the case of the first and second embodiments, the personal identification number input acceptance display is a display prompting the user to input a personal identification number, for example, a display as shown in FIG.

  After executing Step S14, the control unit 11 determines whether or not a password has been input using the touch pad 14B (Step S15). When it is determined that the password has not been input, the control unit 11 continues the password number input acceptance display, and then executes step S15 again.

  If it is determined in step S15 that the password has been input, the control unit 11 determines whether or not the input password is valid (step S16). This determination may be made by, for example, inquiring the personal identification number from the host computer HC as in the first and second embodiments.

  When the control unit 11 determines that the password is valid in step S16, the control unit 11 causes the display 14A to perform transaction amount input acceptance display (step S17). If the control unit 11 determines that the signature is not valid in step S11 or determines that the password is not valid in step S16, the control unit 11 causes the display 14A to display that the transaction is not possible (step S18).

  The control part 11 determines whether the transaction amount was input after execution of step S17 (step S19). When it determines with the transaction amount not being input in step S19, the control part 11 continues transaction amount input reception display, and performs step S19 again after that. When determining that the transaction amount has been input in step S19, the control unit 11 performs a cash payout operation on the cash deposit / withdrawal mechanism 15 based on the input transaction amount and the transaction type input between steps S12 and S13. (Step S20).

  After executing step S18 or S20, the control unit 11 returns the card C to the card reading printer 25 (step S21), and then this routine ends.

  According to the ATM of the present embodiment, it is determined whether or not the signature column SS of the credit card to be used is entered during the transaction using the credit card. As a result, if the credit card used is not signed, the customer who is the ATM user can be alerted to that effect, and then the credit card owner can be improperly used. It is possible to prevent damage that occurs.

  Further, according to the ATM of the present embodiment, when the credit card signature field has a signature, the validity of the contents entered in the credit card signature field is determined. I ca n’t. As a result, when a third party who is not the credit card owner enters a signature in the signature field SS and tries to use it illegally in ATM, it is possible to prevent the unauthorized use by the third party. is there.

  Further, according to the ATM of the present embodiment, when there is no signature in the signature column of the credit card, or when it is determined that the signature is not valid because it cannot be read well due to contamination, sensor failure or the like despite the validity of the signature, The input of the signature is requested on the spot and the validity of the input signature is determined. As a result, even if there is no signature or it is determined that the signature is not valid, the identity of the user who owns the card can be verified on the spot, allowing the user to use it properly. It is.

  Below, the transaction system of Example 4 is demonstrated, referring attached drawing. As shown in FIG. 14, the system 200 of this embodiment includes an ATM 100 having the same configuration as that of the second and third embodiments, a host computer HC connected to the ATM 100, and a signature database server SDB. The transaction control routine executed in the ATM 100 of the present embodiment is the same as the transaction control routine of the third embodiment shown in FIG.

  In the present embodiment, the signature database server SDB includes a verification unit 41 that verifies whether the content entered in the signature field SS or the signature entered in the signature field EF displayed on the display 14A matches the original signature. In this embodiment, the signature database server SDB performs processing when determining whether or not the contents entered in the signature field SS or the signature entered in the signature field EF displayed on the display matches the original signature.

  Specifically, the signature database server SDB receives the signature information including the information entered in the signature field SS or the signature information entered in the signature field EF displayed on the display when determining whether or not it matches the original signature. Sent. Thereafter, the signature database server SDB verifies whether or not it matches the original signature using the signature information.

  FIG. 15 shows processing performed in the system 200 when it is determined whether or not it matches the signature original (steps S7 and S11 in FIG. 12). First, the determination unit 11A transmits signature information including the contents entered in the signature field SS or the signature entered in the signature field EF displayed on the display to the signature database server SDB via the communication unit 13 (step S1). .

  The signature database server SDB receives the signature information, and verifies whether the signature entered in the signature entry field EF displayed on the display matches the signature entered in the signature entry field SS or the signature original (step S2). .

  Thereafter, the signature database server SDB transmits the verification result to the determination unit 11A (step S3). Thereafter, the determination unit 11A determines, based on the received verification result, whether the content entered in the signature field SS or the signature entered in the signature field EF displayed on the display matches the signature original (step S4). ). With the above processing, a match with the signature original is determined.

  According to the system of the present embodiment, if the signature is not in the signature column of the credit card in the first to third embodiments, or the signature is legitimate, it cannot be read properly due to contamination, sensor failure, etc. If it is, the input of the signature is requested on the spot and the validity of the input signature is determined. As a result, even if there is no signature or it is determined that the signature is not valid, the identity of the user who owns the card can be verified on the spot, allowing the user to use it properly. It is.

  According to the system of the present embodiment, it is determined whether or not there is an entry in the signature column of the credit card used at the time of transaction using the credit card. As a result, if the credit card used is not signed, the customer who is the ATM user can be alerted to that effect, and then the credit card owner can be improperly used. It is possible to prevent damage that occurs.

  In addition, according to the system of the present embodiment, when the signature in the credit card signature field has a signature, the validity of the content entered in the credit card signature field is determined. I ca n’t. As a result, when a third party who is not the credit card owner enters a signature in the signature field SS and tries to use it illegally in ATM, it is possible to prevent the unauthorized use by the third party. is there.

  Further, according to the system of the present embodiment, when there is no signature in the signature column of the credit card, or when the signature is not legitimate due to contamination, sensor malfunction, etc. although it is legitimate, it is determined that it is not legitimate. The input of the signature is requested on the spot and the validity of the input signature is determined. As a result, even if there is no signature or it is determined that the signature is not valid, the identity of the user who owns the card can be verified on the spot, allowing the user to use it properly. It is.

Further, according to the system of the present embodiment, since the validity of the signature is verified by the external device instead of the ATM, it is possible to determine the validity of the signature without increasing the processing load of the ATM.
[Modification 1]
In the above embodiment, the transaction is possible even when there is no signature, but the transaction may be impossible when there is no signature. For example, as shown in FIG. 16, in the transaction control routine of the first embodiment, after the control unit 11 notifies that there is no signature in step S8, it executes step S14 to display that the transaction is not possible. Also good. That is, the control part 11 is good also as not making a user perform a transaction, when it determines with there being no signature in step S6.

By doing so, it is possible to prevent transactions with an invalid credit card because there is no signature.
[Modification 2]
Further, the control unit 11 informs the window of the fact that, for example, if the ATM 100 is installed in the bank, and displays the information that the transaction is not possible because there is no signature or the signature is not valid. A message for guiding the person to the window may be displayed.

  In this case, for example, as shown in FIG. 17, in the transaction control routine of the third embodiment, when the control unit 11 determines that there is no validity in the determination of the validity of the signature in step S11, The window is notified that there is no legitimacy through the communication unit 13 as a transmission unit (step S18-1). This notification may be received by an external device such as a terminal device provided at the window, for example.

  Then, you may perform the display to the effect that the control part 11 cannot carry out, and the window guidance display which guides a user to go to a window (step S18-2). In this way, the crime prevention and criminal clearance rate when the signature actually made at the place of transaction is not valid and there is a high probability that the user who inserted the credit card into the ATM 100 is not the proper owner of the card. It is possible to increase.

  Even when the user who has inserted the credit card into the ATM 100 is an authorized owner of the card, it is possible to alert the owner to write the signature on the card at the window.

Note that steps S18-1 and S18-2 shown in FIG. 17 may be executed when it is determined that there is no signature of each embodiment, or it is determined that the signature entered on the card is not valid. It may be executed at that time.
[Modification 3]
If the signature original of the credit card inserted into the ATM 100 is not registered in the signature original list held by the signature database server SDB, the signature entered in the signature column of the card is assigned to the owner of the card. The signature original may be registered in the signature database server SDB.

  FIG. 18 shows an example in which this process is added to the transaction control routine of the first embodiment. As shown in FIG. 18, when it is determined in step S6 that the signature is present, the control unit 11 determines whether the signature original corresponding to the card inserted into the card reading printer 25 is registered in the signature database server SDB. That is, it is determined whether it is held (step S6-1). For example, this determination may be performed by inquiring whether there is a signature original corresponding to the card information read in step S4 of FIG.

If the control unit 11 determines in step S6-1 that the signature original of the card is not registered, the signature database server SDB receives the signature read data entered in the signature column SS of the card via the communication unit 13. Send to. Then, the signature is registered in the signature database server SDB as a signature original corresponding to the card (step S6-2). After executing step S6-2, the control unit 11 causes the display 14A to perform transaction type input acceptance display (step S7). The subsequent processing is the same as that described in the first embodiment.
[Other variations]
In the above embodiment, the transaction selection screen as shown in FIG. 7 is displayed on the display 14A after the card C is inserted. However, the transaction selection screen is displayed before the card is inserted, and then a display prompting the insertion of the card is displayed. It is good to do. For example, in the case of Example 1, it may be determined whether the transaction type input acceptance display in step S7 and the subsequent transaction type input in step S9 have been performed before the card insertion guidance display in step S1.

  In this case, when it is determined that there is a signature in step S6 for determining whether or not there is a signature, and after step S8 for notifying that there is no signature is executed, a password input acceptance display in step S10 is performed.

  In the above embodiment, the ATM 100 has shown an example having the display 14A as a notification unit, but the notification unit may have a speaker that emits sound in addition to the display 14A. When the display is performed on the display 14A by the speaker, the same contents as the display can be guided by voice.

  Moreover, in the said Example, ATM100 showed the example which returns the card inserted in ATM100, when the signature column of a card | curd is unfilled and when the entry content of a signature column is not valid. However, in such a case, the card may not be returned. By doing so, it is possible to prevent subsequent unauthorized use by a card that has no signature or the contents of the signature column are not valid.

  The arrangement of the magnetic heads 35A and 35B, the emboss reading sensor 37, and the signature column reading sensor 39 in the card reading printer 25 described above can read the magnetic stripe MS, the embossed character EC, and the signature column SS of the card C, respectively. Optional if present.

  In the embodiment described above, the description of the signature column and the validity of the signature entered via the touch pad 14B have been described as an example by determining the match with the original signature. However, the description of the signature field and the validity of the signature entered via the touch pad 14B are stored in the storage unit 12 as a character pattern used for the signature, and the character that deviates from the pattern is described in the signature field. You may determine by whether or not.

  In the above-described embodiment, the ATM has been described as an example. However, the above configuration and routine can be applied to other devices that handle a card with a signature such as a CD.

  The various configurations and routines in the above-described embodiments are merely examples, and can be appropriately selected and changed according to the application.

100 ATM
200 System 11 Control Unit 11A Determination Unit 13 Communication Unit 14 Operation Display Unit 14A Display 14B Touchpad 25 Card Reading Printer 27 Card Insertion / Ejection Port 29 Transport Path 39 Signature Field Reading Sensor 41 Verification Unit SDB Signature Database Server

Claims (8)

An automatic transaction apparatus that accepts a card and performs a transaction,
A card insertion slot into which the card can be inserted;
A card passage area that communicates with the card insertion slot and through which the card can pass;
A signature field reading unit that is arranged in the card passage area and reads the entry state of the signature field of the card;
A determination unit for determining whether or not an entry is made in the signature field;
An automatic transaction apparatus, comprising: a notification unit that performs notification when the determination unit determines that the signature field is not filled in.   2. The automatic transaction apparatus according to claim 1, wherein the notification unit performs a display prompting entry of a signature in the signature column when the determination unit determines that the state is not yet filled.   3. The automatic transaction apparatus according to claim 1, wherein the card is ejected when the determination unit determines that the unfilled state exists. 4.   The determination unit is connected to a database server that holds a signature original at the time of registration of the card, and when determining that the entry is made in the signature field, the contents entered in the signature field and the database server 4. The automatic transaction apparatus according to claim 1, wherein it is determined whether or not the signature original that is held matches.   An input for accepting an input of a signature from a customer when the determination unit determines that the signature field is in an unfilled state or when it is determined that the contents of the signature field and the signature original do not match the signature original A reception unit, wherein the determination unit determines whether or not the input content input to the input reception unit by the customer matches the signature original stored in the database server. The automatic transaction apparatus according to claim 4.   The determination unit includes a transmission unit that transmits the read information in the signature column entry state to the database server, and the determination unit is a result of matching verification between the read information and the signature original performed in the database server. The automatic transaction apparatus according to claim 4, wherein it is determined whether or not the contents entered in the signature column and the signature original match based on the result.   The determination unit includes a transmission unit that transmits the determination result to an external device of the automatic transaction apparatus when it is determined that the signature column is in an unfilled state or does not match the signature. The automatic transaction apparatus according to claim 5 or 6.   The automatic transaction apparatus according to claim 1, wherein the signature section reading unit includes an image reading apparatus that optically reads the signature section.

Images