JP2016151776A - Management apparatus and management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To integrally manage information devices to be subjected to data erasure.SOLUTION: A data erasure management apparatus 1 includes: an acquisition section 121 which acquires a disposed device list including device identification information identifying an information device; an erasure instruction receiving section 128 which receives an instruction to erase data in the information device included in the disposed device list; an erasure instruction notification section 129 which notifies a dealer of instruction information including a request number identifying the disposed device list and indicating that the instruction to erase data in the information device included in the disposed device list has been issued; a status management section 127 which manages status of the information device included in the disposed device list, up to erasure of the data; and a status display section 123 which displays the request number and a status corresponding to the disposed device list, in association with each other, in a display section of a client terminal 2.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a management apparatus and a management method.

  In recent years, companies and the like have been recycling or selling information devices such as personal computers that have been used. At the time of recycling or selling information equipment, in order to prevent leakage of confidential information and the like, the stored data is completely erased and the fact that the data has been erased is managed. For example, Patent Document 1 discloses that after erasing data on a hard disk in a managed terminal, proof information certifying that the data has been erased is issued from the managed terminal and data erasure management is performed. Has been.

JP 2003-6049 A

  By the way, companies and the like manage assets such as information devices by an asset management system or the like. However, the asset management system manages information devices registered as assets. Information devices that are to be recycled or sold may be excluded from asset management, and information devices that are to be recycled or sold. The status related to data erasure may not be managed.

  For this reason, companies, etc., make a list of information devices that are subject to disposal for disposal to recycling companies when recycling or selling information equipment, or are involved in the disposal of collection equipment and information devices. It is necessary to confirm the work by e-mail, telephone, etc., or to receive and manage a certificate that proves that data has been erased for these information devices from the collection company. As described above, there has been a problem that companies cannot centrally manage the status from the selection of the information device to be recycled until the data is erased.

  Therefore, the present invention has been made in view of these points, and an object of the present invention is to provide a management apparatus and a management method capable of centrally managing information devices to be data erased.

  A management apparatus according to a first aspect of the present invention is a management apparatus that manages erasure of data of one or more information devices managed by a client, and acquires a list including device identification information that identifies the information devices. An acquisition unit; an erase instruction accepting unit that accepts an instruction to erase data of the information device included in the list; and list identification information that identifies the list in response to accepting the data erase instruction, A notification unit for notifying a trader of instruction information indicating that data erasure of the information device included in the list has been instructed, and the data of the information device included in the list corresponding to the acquired list A status management unit that manages a status until deletion, the list identification information, and the status corresponding to the list are associated with the client terminal. It includes a status display unit for displaying on the display unit.

  A management device according to a second aspect of the present invention is a management device that manages erasure of data of one or more information devices managed by a client, and acquires a list including device identification information for identifying the information devices. An erasure instruction receiving unit that receives an instruction to erase data of the information device included in the list from an acquisition unit; and the information device included in the list in response to receiving the data erasure instruction Among them, a notification unit for notifying the erasable information device of erasure instruction information for instructing erasure of data, identification information of the information device from which the data has been erased, and indicating that the data has been erased A status display unit that associates the status with each other and displays the status on the client terminal.

  The management device receives from the client terminal an estimate request accepting unit that accepts an estimate request for an expense related to the data erasure of the information device corresponding to the list, accepts the estimate information of the expense, and sends the estimate information to the client An estimation notification unit for notifying the terminal, and the erasure instruction receiving unit receives an instruction to erase the data of the information device included in the list after the estimation information is notified.

  The management device associates and stores identification information of the list corresponding to the information device from which the data has been deleted, and certificate information indicating that the data has been deleted, from the client terminal A certificate transmission unit configured to transmit the certificate information corresponding to the identification information of the list to the client terminal in response to receiving the certificate information request by specifying the identification information of the list; .

The management apparatus further includes an edit receiving unit that receives an edit of information indicating the information device included in the list.
The edit accepting unit accepts addition of the information device from which data is erased corresponding to the list after obtaining the list.

The management device further includes a message notification unit that receives a message corresponding to the list from the client terminal or a vendor terminal and notifies the client terminal or the vendor terminal of the message.
The management device further includes a schedule adjustment unit that receives a desired collection date of the information device from the client terminal and adjusts a scheduled collection date of the information device.

  The management device receives the identification information of the information device from the storage unit that stores the identification information of the information device in association with the status corresponding to the information device, and refers to the storage unit And a status display unit for displaying the status of the information device corresponding to the identification information on the display unit of the client terminal.

  The acquisition unit acquires the list output from a management system that manages an information device, and the management device associates the identification information of the information device with the status corresponding to the information device, It further includes an output unit that outputs in a format that can be imported into the management system.

  A management method according to a third aspect of the present invention is a management method for managing data erasure of one or more information devices managed by a client, and acquires a list including device identification information for identifying the information devices. A step of receiving a data erasure instruction of the information device included in the list; and list identification information for identifying the list in response to the reception of the data erasure instruction. A step of notifying a vendor of instruction information indicating that data erasure of the information device has been instructed, and a status corresponding to the acquired list until the data of the information device included in the list is erased The display unit of the client terminal by associating the list identification information with the status corresponding to the list And a step of displaying.

  According to the present invention, there is an effect that information devices that are targets of data erasure can be managed in an integrated manner.

It is a figure explaining the outline | summary of the data deletion management apparatus which concerns on 1st Embodiment. It is a figure which shows the structure of the data deletion management apparatus which concerns on 1st Embodiment. It is a figure which shows the item contained in list information. It is a figure which shows the item contained in apparatus information. It is a figure which shows an example of an upload screen. It is a figure which shows an example of a collection information screen. It is a figure which shows the example by which the apparatus information area was displayed on the collection | recovery information screen displayed on a client terminal. It is a figure which shows the example by which the apparatus information area was displayed on the collection | recovery information screen displayed on a trader's terminal. It is a figure which shows the example by which the collection schedule area | region was displayed on the collection information screen. It is a figure which shows an example of a certificate download screen. It is a sequence which shows the flow of a process until a data deletion management apparatus transmits an estimate to a client terminal. This is a sequence showing the flow of processing from when a formal request for data erasure is made until the data erasure management device transmits an erasure certificate to the client terminal. It is a figure explaining the outline | summary of the data deletion management apparatus which concerns on 2nd Embodiment. It is a figure explaining the outline | summary of the data deletion management apparatus which concerns on 3rd Embodiment.

<First Embodiment>
[Outline of Data Erasure Management Device 1]
FIG. 1 is a diagram for explaining the outline of the data erasure management apparatus 1 according to the first embodiment. The data erasure management device 1 is a computer that manages data erasure of one or more information devices managed by a client, and functions as a web server. The data erasure management apparatus 1 includes, for example, a client terminal 2 operated by an information device manager or the like in a client via a communication network (not shown) such as the Internet, and an asset management system 3 that manages the information device or the like in the client. And a merchant terminal 4 operated by a merchant performing data erasure of the information device.

  First, the data erasure management apparatus 1 acquires a disposal device list including identification information of one or more information devices whose data is to be erased from the client terminal 2 or the asset management system 3 ((1) in FIG. 1). Subsequently, the data erasure management device 1 accepts editing of the disposal device list from the client terminal 2 as necessary ((2) in FIG. 1).

  Subsequently, the data erasure management apparatus 1 accepts creation of an estimate relating to data erasure of the information device corresponding to the disposal device list from the supplier terminal 4 ((3) in FIG. 1). The data erasure management device 1 notifies the client terminal 2 that the estimate has been created in response to the creation of the estimate ((4) in FIG. 1). Thereafter, when the manager of the information device confirms the estimate at the client and notifies the merchant of the data erasure instruction, the merchant transmits the erasure instruction to the data erasure management apparatus 1 ((5) in FIG. 1).

  Thereafter, the data erasure management apparatus 1 notifies the person in charge of device recovery and data erasure at the contractor of the data erasure slip and the data erasure instruction by issuing a data erasure slip (FIG. 1 ( 6)). The person in charge collects the information device from the client and deletes the data of the information device ((7) in FIG. 1). At this time, the person in charge of the merchant uses the handy terminal 5, for example, to send notification information related to collection of information equipment and data erasure to the data erasure management apparatus 1 ((8) in FIG. 1).

  The data erasure management device 1 updates the status corresponding to the disposal device list based on the received notification information. The data erasure management device 1 notifies the client terminal 2 of information such as the status of the disposal device list ((9) in FIG. 1). Further, when the data erasure of the information device is completed at the contractor, the data erasure management device 1 issues an erasure certificate indicating that the data has been erased. Then, the data erasure management device 1 transmits the erasure certificate in response to receiving the erasure certificate acquisition request from the client terminal 2 ((10) in FIG. 1). By doing in this way, the data erasure management device 1 can centrally manage from the selection of the information device for erasing data until the data erasure is performed.

[Configuration example of the data erasure management device 1]
Next, the configuration of the data erasure management device 1 will be described. FIG. 2 is a diagram showing a configuration of the data erasure management device 1 according to the present embodiment.
The data erasure management device 1 includes a storage unit 11 and a control unit 12.

  The storage unit 11 includes, for example, a hard disk, ROM, RAM, and the like. The storage unit 11 stores various programs for causing the data erasure management device 1 to function. For example, the storage unit 11 controls the control unit 12 of the data erasure management device 1 to obtain an acquisition unit 121, an estimate request reception unit 122, a status display unit 123, a message notification unit 124, an edit reception unit 125, an estimate notification unit 126, which will be described later. A data erasure program for functioning as the status management unit 127, the erasure instruction reception unit 128, the erasure instruction notification unit 129, the schedule adjustment unit 130, the certificate generation unit 131, the certificate transmission unit 132, and the output unit 133 is stored. The storage unit 11 may read and store a program stored in a storage medium such as an external memory, or may store a program downloaded from an external device via a communication network.

  The storage unit 11 includes a list information storage unit 111 and a device information storage unit 112. The list information storage unit 111 includes list identification information for identifying a disposal device list acquired from the client terminal 2 or the asset management system 3, and status information indicating a status relating to data erasure of information devices included in the disposal device list. The associated list information is stored. The device information storage unit 112 stores device information in which the list identification information is associated with information on information devices included in the disposal device list. Details of the list information and device information will be described later.

  The control part 12 is comprised by CPU, for example. The control unit 12 controls functions related to the data erasure management device 1 by executing various programs stored in the storage unit 11. The control unit 12 includes an acquisition unit 121, an estimate request reception unit 122, a status display unit 123, a message notification unit 124, an edit reception unit 125, an estimate notification unit 126, a status management unit 127, and an erasure instruction reception. Unit 128, deletion instruction notification unit 129, schedule adjustment unit 130, certificate generation unit 131, certificate transmission unit 132, and output unit 133.

  The acquisition unit 121 acquires a disposal device list including identification information of information devices. Specifically, in response to access from the client terminal 2, the acquisition unit 121 displays an upload screen 200 for uploading the disposal device list to the data erasure management device 1 on the client terminal 2, and displays the upload screen 200. To get the disposal equipment list. The acquisition unit 121 receives the upload of the disposal device list output from the asset management system 3 or the disposal device list created by spreadsheet software or the like from the client terminal 2 via the upload screen 200. Obtain a disposal equipment list. The acquisition unit 121 adds list information to the list information storage unit 111 and adds device information to the device information storage unit 112 in response to acquiring the disposal device list.

  FIG. 3 is a diagram illustrating items included in the list information stored in the list information storage unit 111 according to the present embodiment. The list information includes a request number, a request date, an affiliation, a person in charge, a sales office, and a status as information corresponding to the disposal device list acquired by the acquisition unit 121.

  The request number is used as list identification information. The request number is information for specifying each disposal device list when the data erasure management apparatus 1 acquires a plurality of disposal device lists. The request date indicates the date when the acquisition unit 121 acquires the disposal device list. Affiliation indicates information such as a department that requested deletion of data in the client. The person in charge indicates the person in charge of the client corresponding to the request. The sales office indicates the base of the client where the information device requested to delete data is installed. In this embodiment, it is assumed that the affiliation, the person in charge, and the sales office are set in advance before obtaining the disposal device list.

  The status indicates the status of the data erasure request corresponding to the disposal device list acquired by the acquisition unit 121. Status includes, for example, “Quoting” indicating that the cost of the data erasure is being requested to the vendor, “Quotation completed” indicating that the vendor has created a quote, An official request for data erasure has been made, “Waiting for collection” indicating that the information device is waiting to be collected, “Recovery completed” indicating that the information device has been collected, and “Erasing” indicating that the data on the information device has been erased There is "complete".

FIG. 4 is a diagram illustrating items included in the device information stored in the device information storage unit 112 according to the present embodiment.
As shown in FIG. 4, the device information items include request number, asset code, manufacturer, model number / model name, serial number, CPU, memory, hard disk, remarks, device type, and so on. , And asset type.

  The asset code is identification information for identifying the information device, for example, identification information given to the information device by the client. The manufacturer indicates the company that manufactured the information device. The model number / model name indicates the model number or model name of the information device. The serial number indicates a number unique to each information device attached to the information device. The CPU indicates the type of CPU mounted on the information device. The memory indicates the capacity of the memory mounted on the information device. The hard disk indicates the capacity of the hard disk mounted on the information device. The device type indicates whether the information device is a PC. The asset type indicates whether or not the information device is a client asset.

  FIG. 5 is a diagram illustrating an example of an upload screen 200 for uploading the disposal device list to the data erasure management apparatus 1. In FIG. 5, a menu 201, a submenu 202, and an upload information setting area 203 are provided.

  The menu 201 is a menu for calling each function provided in the data erasure management apparatus 1. The menu 201 includes “recovery” related to the collection of the information device requested to delete data, “new request” for requesting a new data erasure to the supplier, and “initial setting” for accepting initial settings for using each function. ”And“ user information ”for setting information related to the client (for example, the above-mentioned affiliation, person in charge, sales office, etc.).

  The submenu 202 is displayed when “new request” is selected in the menu 201. The submenu 202 is provided with “upload” for accepting upload of the disposal device list and “direct entry” for accepting direct input of the disposal device list.

  The upload information setting area 203 is displayed when “Upload” is selected in the submenu 202. The upload information setting area 203 includes a selection area 204 that accepts selection of preset mapping information, a request number selection area 205 that accepts selection of request numbers used to specify a plurality of disposal equipment lists, and disposal equipment. A list designation area 206 for designating a file corresponding to the list, and a request registration button 207 for accepting a request registration with a supplier are provided.

  Here, the mapping information is information indicating a correspondence relationship between item names included in the disposal device list and item names included in the device information. For example, the item name of the disposal device list created by spreadsheet software or the like may not match the item name of the device information stored in the device information storage unit 112. For this reason, the acquisition unit 121 accepts the setting about the correspondence between the item name included in the disposal device list and the item name included in the device information from the client terminal 2 before capturing the disposal device list, and mapping information Is stored in the storage unit 11. In the present embodiment, up to five pieces of mapping information can be set. However, six or more pieces of mapping information may be set.

  When the client terminal 2 selects the mapping information, the request number, and the file corresponding to the device disposal list and then presses the request registration button 207, the client terminal 2 stores the file in the data It is transmitted to the erasure management device 1. The acquisition unit 121 acquires the disposal device list by acquiring the selected file.

  Here, when “new request” is selected in the request number selection area 205, the acquisition unit 121 newly generates a request number. Then, the acquisition unit 121 associates the request number, the date (request date) when the disposal device list is acquired, the affiliation, the person in charge, the sales office set in advance, and the status “estimating” in the list information. The data is stored in the storage unit 111.

  In addition, when a request number that already exists is selected in the request number selection area 205, the acquisition unit 121 displays a request date associated with the request number stored in the list information storage unit 111. , Update the disposal equipment list on the date of acquisition. Here, the acquisition unit 121 may change the status associated with the request number to “being estimated”.

  In addition, the acquisition unit 121 associates the newly generated or selected request number with each piece of information included in the acquired disposal device list, and stores it in the device information storage unit 112 as device information. Here, the acquisition unit 121 associates each piece of information included in the disposal device list with each item of device information stored in the device information storage unit 112 based on the mapping information selected in the selection area 204. Remember me.

  The estimate request accepting unit 122 accepts an estimate request for costs related to data erasure of an information device whose identification information is included in the disposal device list from the client terminal 2. Specifically, the estimate request accepting unit 122 requests an estimate of the cost for erasing data of an information device whose identification information is included in the disposal device list in response to the acquisition unit 121 acquiring the disposal device list. Accept. When receiving the estimate request, the estimate request receiving unit 122 notifies the supplier terminal 4 that the estimate request has been made. For example, the quote request receiving unit 122 generates a message indicating that a quote request has been made and controls a message notification unit 124 described later to notify the message to the trader terminal 4 or is registered in advance. An email including the message is transmitted to the email address of the supplier. Note that the estimate request receiving unit 122 may cause the client terminal 2 to display an estimate of the estimated amount of the information device corresponding to the disposal device list for which the estimate request has been made. For example, the estimate request receiving unit 122 calculates the cost for erasing the data of the information device corresponding to the disposal device list based on the number of the information devices and the type of the information devices (for example, server, notebook computer, desktop personal computer, etc.). It may be automatically calculated and the cost may be displayed on the client terminal 2 as a rough estimate.

  The status display unit 123 transmits the collection information screen 210 to the client terminal 2 in response to the selection of “collection” displayed on the menu 201, thereby information on the disposal device list captured by the acquisition unit 121. Is displayed on the display unit of the client terminal 2. As a result, the status display unit 123 displays the request number and the status corresponding to the disposal device list on the display unit of the client terminal 2 in association with each other. Here, the collection information screen 210 can be confirmed from both the client terminal 2 and the trader terminal 4.

  FIG. 6 is a diagram illustrating an example of a collection information screen 210 that displays information on a plurality of disposal device lists. The collection information screen 210 shown in FIG. 6 includes a menu 211, a submenu 212, a list information display area 213 for displaying information related to the disposal equipment list, and a search area 214.

The menu 211 is the same as the menu 201 and will not be described.
The submenu 212 is displayed when “collect” is selected in a menu (for example, menus 201 and 211). The submenu 212 includes a “disposal device list” for displaying the list information display area 213, a “recovery schedule” for displaying a collection schedule corresponding to each of the disposal device lists, and a “disposal history” for referring to a data erasure history Is provided.

  In the list information display area 213, corresponding to each of the plurality of disposal device lists acquired by the acquisition unit 121, the list information (request number, request date, affiliation, person in charge, etc.) stored in the list information storage unit 111 is stored. Sales office and status) are displayed.

  In the list information display area 213, a detail button, an estimate button, and an inquiry button are provided in association with the request number corresponding to the disposal device list. The detail button is a button for displaying a device information area 215 indicating device information corresponding to the disposal device list acquired by the acquisition unit 121. Details of the device information area 215 will be described later.

  The estimate button is a button for displaying an estimate created by the supplier. In this embodiment, the estimate button is displayed corresponding to each disposal device list. However, when the acquisition unit 121 acquires the disposal device list, the client terminal 2 instead of the estimate button is displayed. In addition, an estimate request button for accepting an estimate request for data erasure of the information device corresponding to the disposal device list may be displayed. Then, the quote request receiving unit 122 may change the status from “before request” to “under estimate” in response to detecting that the quote request button is pressed.

  The inquiry button is a button for exchanging messages between the client and the trader. When the inquiry button is pressed, the message notification unit 124 causes the client terminal 2 to display a window for message exchange, and the client terminal 2 relates to the disposal device list corresponding to the request number associated with the inquiry button. Accept messages. The message notification unit 124 notifies the trader terminal 4 of the received message.

  Specifically, when the message notification unit 124 receives a message, the request number of the disposal device list corresponding to the message, the date when the message was received, and whether the user who input the message is a client or a supplier Is stored in the storage unit 11 as message information.

  The message information may be provided with a browsing flag indicating whether or not the message has been browsed, and the message notification unit 124 may change the browsing flag information in response to the message being browsed. In addition, the message notification unit 124 changes the display mode of the inquiry button in a case where the browsing flag indicates that the message is not browsed and in a case where the message indicates that the message is browsed. Also good.

  After receiving a message from the client terminal 2, the message notification unit 124 causes the supplier terminal 4 to display a message exchange window when the inquiry button corresponding to the message is pressed on the supplier terminal 4. Then, the message notification unit 124 refers to the storage unit 11, extracts message information associated with the request number of the disposal device list corresponding to the inquiry button, and displays the message information on the message exchange window. Note that the message notification unit 124 may display the status corresponding to the request number and the scheduled collection date of the information device associated with the request number together with the message information in the message exchange window.

  In the search area 214, input fields are provided corresponding to the request date and the serial number in order to narrow down the disposal equipment list displayed in the list information display area 213. Here, when the serial number is input and the search button is pressed in the client terminal 2, the status display unit 123 receives the serial number as identification information of the information device from the client terminal 2. Then, the status display unit 123 refers to the device information storage unit 112 and the list information storage unit 111 of the storage unit 11 and identifies the request number corresponding to the serial number. Then, list information corresponding to the specified request number is displayed in the list information display area displayed on the display unit of the client terminal 2. As a result, the status display unit 123 causes the display unit to display a status corresponding to the device information with the received serial number.

  FIG. 7 is a diagram illustrating an example in which the device information area 215 is displayed on the collection information screen 210 in the client terminal 2. In the device information area 215 shown in FIG. 7, the device information stored in the device information storage unit 112 is displayed as a list. In the device information area 215, a discard flag indicating whether to discard each information device is provided. The state where the discard flag is checked indicates that the information device is also requested to be discarded together with the data device being erased. The state where the discard flag is not checked indicates that only the data erase is requested from the supplier. .

  The edit accepting unit 125 accepts editing of information indicating device information included in the disposal device list from the client terminal 2. Specifically, each item of each information device displayed in the device information area 215 is in an editable state in response to selection on the client terminal 2. When the edit accepting unit 125 detects that the content of the item that has become editable in the client terminal 2 is changed, the edit accepting unit 125 refers to the device information stored in the device information storage unit 112 and changes the information corresponding to the item. Update to later content.

  In addition, after obtaining the disposal device list, the edit reception unit 125 accepts addition of an information device from which data is deleted from the client terminal 2 in correspondence with the disposal device list. Specifically, the edit reception unit 125 receives input of each item provided corresponding to “addition” displayed at the bottom of the device information area 215 illustrated in FIG. In response to the button being pressed, the input information and the request number corresponding to the displayed device information are associated with each other and stored in the device information storage unit 112.

  The edit accepting unit 125 accepts editing of the disposal device list only when the status is a predetermined status (for example, during estimation), and does not accept editing when the status is different from the predetermined status. It may be. In addition, when the content of the information device is changed by the edit receiving unit 125, the edit receiving unit 125 generates a message indicating that and controls the message notification unit 124 to send the message to the vendor terminal 4. You may be notified. When the contents of the information device are changed, the target of the estimate also changes, so that the supplier can appropriately change the estimate based on the notification of the message by notifying the supplier terminal 4 of the message. .

  Further, in response to the display of the device information area 215 on the collection information screen 210, a search area 216 is displayed on the collection information screen 210. In this search area 216, in order to narrow down the device information displayed in the device information area 215, input fields are provided corresponding to the asset code, the model number / model name, and the serial number, respectively. . When at least one of these input fields is input in the client terminal 2 and the search button is pressed, the control unit 12 of the data erasure management device 1 searches for device information corresponding to the input content. The search result is displayed in the device information area 215.

  Note that the display content of the device information area 217 displayed on the supplier terminal 4 is different from the display content of the device information area 215 displayed on the client terminal 2. FIG. 8 is a diagram illustrating an example in which the device information area 217 is displayed on the collection information screen 210 in the trader terminal 4.

  In the device information area 217 shown in FIG. 8, an amount is displayed in association with the device information stored in the device information storage unit 112, and an estimate creation button is displayed. This amount is an amount set by the contractor in response to services such as data erasure and disposal of the device information. This amount is not limited to the amount corresponding to the service, and may be a purchase price of the information device.

  The estimate notification unit 126 accepts estimate information from the vendor terminal 4 via the device information area 217 in response to a request for quotation being made at the client terminal 2. Specifically, the estimate notification unit 126 inputs a price corresponding to a service such as data erasure or disposal for the “amount” provided in each piece of device information via the device information area 217. Thereafter, when the estimate creation button is pressed on the vendor terminal 4, the estimate notification unit 126 creates an estimate based on the input amount and stores it in the storage unit 11 in association with the request number.

  Thereafter, the estimate notification unit 126 notifies the client terminal 2 of the estimate information received from the supplier terminal 4. For example, the estimate notification unit 126 generates a message indicating that an estimate has been created, controls the message notification unit 124 described later, and notifies the client terminal 2 of the message.

  Further, the estimate notification unit 126 may be able to press the estimate button shown in FIG. 6 corresponding to the request number of the estimate in response to the creation of the estimate. When the estimate button is pressed on the client terminal 2, the estimate notification unit 126 transmits the estimate stored in the storage unit 11 to the client terminal 2.

  The status management unit 127 corresponds to the disposal device list acquired by the acquisition unit 121 and manages the status until the data of the information device included in the disposal device list is deleted. In response to the creation of the estimate, the status management unit 127 changes the status of the request number corresponding to the estimate stored in the list information storage unit 111 from “being estimated” to “estimated” Let

  After the estimate information is notified, the erasure instruction accepting unit 128 accepts an instruction to erase data of the information equipment included in the disposal equipment list. The erasure instruction accepting unit 128 accepts a data erasure instruction according to the following procedure. First, the person in charge of the client confirms the estimate, sends a message number by the message notification unit 124, telephones, etc. to inform the person in charge of the supplier of the request number of the disposal equipment list and makes a formal request for data erasure. Then, the person in charge of the trader operates the trader terminal 4 and requests the data erasure management apparatus 1 to obtain estimate information corresponding to the request number for which the formal request has been made.

  The erasure instruction accepting unit 128 transmits the estimate corresponding to the request number stored in the storage unit 11 to the merchant terminal 4 in response to accepting the request for obtaining the estimate information from the merchant terminal 4. The estimate is provided with a contract button indicating that an order corresponding to the estimate has been made. In response to pressing of the contract button, the deletion instruction receiving unit 128 instructs the data deletion. Accept. The status management unit 127 changes the status corresponding to the corresponding request number from “completion of estimation” to “waiting for collection” in response to the deletion instruction receiving unit 128 receiving the data deletion instruction.

  In response to receiving the data erasure instruction, the erasure instruction notification unit 129 includes a request number corresponding to the disposal device list and indicates that the erasure of the information device included in the disposal device list is instructed. Notify vendors of information. For example, when the deletion instruction receiving unit 128 receives a data deletion instruction, the deletion instruction notification unit 129 is included in the request number associated with the disposal device list corresponding to the data deletion instruction and the disposal device list. An erasure instruction slip as instruction information including identification information (for example, asset code, model number / model name, serial number, etc.) of the information device being generated is generated and transmitted to the vendor terminal 4.

  The schedule adjustment unit 130 receives the desired collection date of the information device corresponding to the request number instructed to delete data from the client terminal 2, and adjusts the scheduled collection date of the information device. Specifically, the schedule adjustment unit 130 sets the desired collection date of the information device corresponding to the request number instructed to delete data from the client terminal 2 via the collection schedule area 218 displayed on the collection information screen 210. Accept. Here, the schedule adjusting unit 130 may specify a schedule by which the trader can collect the information device based on the status of the collection schedule of the trader. For example, the schedule adjusting unit 130 may refer to a collection schedule of a vendor corresponding to an area where the information device to be collected is installed, and specify a schedule in which the vendor can newly collect the information device in the area. . Then, the schedule adjusting unit 130 may accept a desired collection date from the specified schedule. FIG. 9 is a diagram showing an example in which a collection schedule area 218 is displayed on the collection information screen 210.

  As shown in FIG. 9, the collection schedule area 218 is provided with a desired collection date input field corresponding to each of a plurality of request numbers. For example, when the desired collection date is input in the client terminal 2, the schedule adjustment unit 130 notifies the desired collection date to the trader terminal 4. The merchant terminal 4 also displays a collection schedule area on the collection information screen 210. Here, in the collection schedule area displayed on the trader terminal 4, for example, an acceptance button for accepting the desired collection date is provided, and in response to the depression of the acceptance button, the schedule adjusting unit 130 retrieves the collection date. Confirm the desired date as the scheduled collection date.

  Thereafter, the trader collects the client information device on the scheduled collection date based on the deletion instruction slip. The person in charge of collection at the merchant has, for example, a handy terminal 5 that can be connected to the data erasure management device 1 by wireless communication. In response to the completion of the collection of the information device corresponding to the erasure instruction slip, the recovery person in charge of the supplier uses the handy terminal 5 to collect the collection notification information indicating that the collection of the information device has been completed. 1 to send.

  For example, a barcode indicating a request number is printed on the erasure instruction slip, and when the handy terminal 5 reads the barcode and receives an operation related to the completion of the collection, the handy terminal 5 receives the collection notification including the request number. Information is transmitted to the data erasure management apparatus 1. The status management unit 127 changes the status corresponding to the request number included in the collection notification information from “waiting for collection” to “completed collection” in response to the data erasure management apparatus 1 receiving the collection notification information.

  Thereafter, the trader erases the data of the information device based on the erase instruction slip of the client. The person in charge of data erasure possesses the handy terminal 5, and the data erasure is completed using the handy terminal 5 in response to the completion of the data erasure of all information devices corresponding to the erasure instruction slip. Completion notification information indicating that this has been done is transmitted to the data erasure management apparatus 1.

  For example, when the handy terminal 5 reads the barcode indicating the request number printed on the erasure instruction slip and receives an operation related to the completion of erasure, the handy terminal 5 transmits erasure notification information including the request number to the data erasure management device 1. . The status management unit 127 changes the status corresponding to the request number included in the erasure notification information from “collection completed” to “erasure completed” in response to the data erasure management device 1 receiving the erasure notification information.

  The certificate generation unit 131 certifies data erasure in response to the request number included in the erasure notification information in response to the data erasure of the information device being completed and the data erasure management device 1 receiving the erasure notification information. Generate an erase certificate. The certificate generation unit 131 stores the request number and the erasure certificate in the storage unit 11 in association with each other.

  In response to receiving a request for certificate information indicating an erasure certificate from the client terminal 2 by designating a request number corresponding to the disposal device list from the client terminal 2, the certificate information corresponding to the request number Is transmitted to the client terminal 2.

  Specifically, the certificate transmission unit 132 receives a request for certificate information via the certificate download screen 220. FIG. 10 is a diagram illustrating an example of the certificate download screen 220. The certificate download screen 220 shown in FIG. 10 is provided with a list information display area 221 for displaying information related to the disposal equipment list and a search area 222.

  In the list information display area 221, list information (request number, request date, affiliation, person in charge, etc.) stored in the list information storage unit 111 corresponding to each of the plurality of disposal device lists acquired by the acquisition unit 121 is displayed. Sales office and status) are displayed.

  In the list information display area 221, a detailed button for displaying the above-described apparatus information area 215 and a download button for downloading an erase certificate are provided in association with the request number corresponding to the disposal apparatus list. ing.

  In response to the download button being pressed on the client terminal 2, the certificate transmission unit 132 acquires an erasure certificate corresponding to the request number associated with the download button from the storage unit 11, and the erasure certificate Is transmitted to the client terminal 2.

  In response to receiving the erasure certificate, the client terminal 2 stores the erasure certificate in a storage unit provided in the client terminal 2. The client terminal 2 may display the received erasure certificate on a display unit provided in the client terminal 2.

  The output unit 133 outputs the output information as information in which the identification information of the information device is associated with the status corresponding to the information device in a format that can be taken into the asset management system 3. Specifically, in response to receiving a predetermined operation from the client terminal 2, the output unit 133 displays information that associates the identification information of the information device with the status corresponding to the information device in the asset management system 3. An output screen for outputting is displayed on the client terminal 2.

  For example, a request number input field and an output button are provided on the output screen. In the client terminal 2, when a request number is input to the output screen and the output button is pressed, the output unit 133 refers to the device information storage unit 112 of the storage unit 11 and is associated with the request number. Identify asset codes as identification information for information devices. Further, the output unit 133 refers to the list information storage unit 111 and identifies the status associated with the request number. The output unit 133 outputs information associated with the identified status and asset code to a file (for example, CSV file) in a format that can be imported into the asset management system 3.

  Thereby, the CSV file output from the data erasure management apparatus 1 can be taken into the asset management system 3 and the status regarding the data erasure can be managed also in the asset management system 3. Note that the output unit 133 may automatically load the output CSV file into the asset management system 3 in cooperation with the asset management system 3.

[Processing flow in the data erasure management apparatus 1]
Next, the flow of processing in the data erasure management device 1 will be described. FIG. 11 is a sequence showing a flow of processing until the data erasure management apparatus 1 according to the present embodiment transmits an estimate to the client terminal 2. FIG. 12 is a sequence showing a flow of processing from when a formal request for data erasure is made until the erasure certificate is transmitted to the client terminal 2.

  First, the client terminal 2 selects mapping information, a request number, and a file corresponding to the device disposal list on the upload screen 200 (S1). Thereafter, the client terminal 2 transmits a file corresponding to the disposal device list to the data erasure management device 1 in response to pressing of the request registration button 207. The acquisition unit 121 acquires a disposal device list by receiving a file transmitted from the client terminal 2.

Subsequently, the acquisition unit 121 adds list information to the list information storage unit 111 and adds device information to the device information storage unit 112 in response to the acquisition of the disposal device list (S2).
Subsequently, the estimate request receiving unit 122 notifies the supplier terminal 4 that the estimate request has been made in response to the acquisition unit 121 acquiring the disposal device list.

  Here, the client terminal 2 accepts editing of device information via the device information area 215 of the collection information screen 210 as necessary (S3). When editing is accepted at the client terminal 2, the changed content is transmitted to the data erasure management device 1.

  When the editing accepting unit 125 accepts editing of the device information corresponding to the disposal device list from the client terminal 2, the editing accepting unit 125 refers to the device information stored in the device information storing unit 112, and changes the information corresponding to the item after the change. (S4). The edit reception unit 125 notifies the supplier terminal 4 of the changed content.

  The trader terminal 4 receives estimate information from the person in charge via the device information area 217 (S5). The estimate notification unit 126 creates an estimate in response to accepting the estimate information from the trader terminal 4, and stores it in the storage unit 11 in association with the request number (S6).

  In response to the creation of the estimate, the status management unit 127 changes the status of the request number corresponding to the estimate stored in the list information storage unit 111 from “being estimated” to “estimated” (S7).

  Thereafter, when the estimate button displayed in the device information area 215 of the collection information screen 210 is pressed on the client terminal 2, the estimate notification unit 126 sends the estimate stored in the storage unit 11 to the client terminal 2. Send.

  Subsequently, the description will be shifted to FIG. The person in charge of the client confirms the estimate, transmits the request number of the disposal device list by message transmission by the message notification unit 124 or by telephone, and makes a formal request for data erasure.

  The merchant terminal 4 makes an acquisition request for estimate information corresponding to the request number for which the formal request has been made, and acquires an estimate corresponding to the request number from the data erasure management apparatus 1. The estimate is provided with a contract button indicating that an order corresponding to the estimate has been made. In response to pressing of the contract button, the deletion instruction receiving unit 128 instructs the data deletion. Accept.

  When receiving the data erasure instruction, the erasure instruction notifying unit 129 receives the request number associated with the disposal device list corresponding to the data erasure instruction and the identification information of the information device included in the disposal device list. An erasure instruction slip including it is generated (S8) and transmitted to the vendor terminal 4.

  The status management unit 127 changes the status corresponding to the corresponding request number from “estimation completed” to “waiting for collection” in response to the deletion instruction receiving unit 128 receiving the data deletion instruction (S9).

  The schedule adjustment unit 130 receives the desired collection date of the information device corresponding to the request number instructed to delete data from the client terminal 2 (S10). The schedule adjustment unit 130 notifies the supplier terminal 4 of the desired collection date via the data erasure management device 1. Thereafter, in response to receipt of the desired collection date at the supplier terminal 4, the schedule adjustment unit 130 determines the desired collection date as the scheduled collection date.

  Thereafter, the trader collects the client information device on the scheduled collection date based on the deletion instruction slip. In response to the completion of the collection of the information device corresponding to the erasure instruction slip, the recovery person in charge of the supplier uses the handy terminal 5 to collect the collection notification information indicating that the collection of the information device has been completed. 1 to send. The status management unit 127 changes the status corresponding to the request number included in the collection notification information from “waiting for collection” to “collection completed” in response to the data erasure management apparatus 1 receiving the collection notification information (S11). ).

  Thereafter, the trader erases the data of the information device based on the erase instruction slip of the client. The person in charge of data erasure at the merchant uses the handy terminal 5 to transmit completion notification information indicating that data erasure has been completed to the data erasure management apparatus 1. The status management unit 127 changes the status corresponding to the request number included in the erasure notification information from “collection completed” to “erasure completed” in response to the data erasure management device 1 receiving the erasure notification information (S12). ).

  The certificate generation unit 131 certifies data erasure in response to the request number included in the erasure notification information in response to the data erasure of the information device being completed and the data erasure management device 1 receiving the erasure notification information. An erasure certificate is generated, and the request number and the erasure certificate are associated with each other and stored in the storage unit 11 (S13).

  Subsequently, the certificate transmission unit 132 responds to the request number in response to receiving a request for certificate information indicating an erasure certificate by designating a request number corresponding to the disposal device list from the client terminal 2. The certificate information is transmitted to the client terminal 2.

[Effect in the first embodiment]
As described above, the data erasure management device 1 acquires a disposal device list including device identification information for identifying an information device, and includes a request number in response to receiving a data erasure instruction for the information device. Notify the contractor of the instruction information indicating that data erasure of the information device included in the device list has been instructed, and delete the data of the information device included in the disposal device list corresponding to the acquired disposal device list The request number and the status corresponding to the disposal device list are associated with each other and displayed on the display unit of the client terminal.

  In this way, the data erasure management device 1 can centrally manage the status related to data erasure that is not managed in the asset management system in the life cycle of the information device.

<Second Embodiment>
[Erase data stored in information device 6 via communication]
Next, the second embodiment will be described. In the first embodiment, the person in charge of the supplier erases the data stored in the information device 6 and transmits the erasure notification information to the data erasure management device 1 using the handy terminal 5, but the second embodiment The data erasure management apparatus 1 is different from the first embodiment in that the data erasure management device 1 directly transmits erasure instruction information for instructing data erasure to the information device 6 and receives erasure notification information from the information device 6. Further, the second embodiment differs from the first embodiment in that the data erasure management device 1 manages the device status indicating the status of each piece of device information.

  FIG. 13 is a diagram for explaining the outline of the data erasure management apparatus 1 according to the second embodiment. The processes shown in (1) to (4) of FIG. 13 are the same as (1) to (4) of FIG. 1 for explaining the outline of the data erasure management apparatus 1 according to the first embodiment, and thus the description thereof is omitted.

  When the manager of the information device 6 confirms the estimate in the client and notifies the merchant of the data erasure instruction, the merchant transmits the erasure instruction to the data erasure management apparatus 1 ((5) in FIG. 2). Thereafter, the data erasure management device 1 notifies the information device 6 included in the disposal device list of erasure instruction information for instructing data erasure ((6) in FIG. 2).

  In response to receiving the erasure instruction information, the information device 6 erases the data stored therein and transmits notification information indicating that the data has been erased to the data erasure management device 1 (FIG. 2). (7)). The data erasure management device 1 updates the status corresponding to the disposal device list based on the received notification information. Subsequent processing (the processing shown in (8) and (9) of FIG. 13) is the same as (9) and (10) of FIG.

  The erasure instruction notifying unit 129 of the data erasure management device 1 according to the second embodiment communicates via the communication network among the information devices 6 included in the disposal device list in response to receiving the data erasure instruction. The erasure instruction information for instructing data erasure is notified to the possible information device 6.

  Note that the erasure instruction notification unit 129 may generate an erasure instruction slip corresponding to the information device 6 that cannot communicate via the communication network and transmit it to the trader terminal 4. By doing in this way, the person in charge of a trader can erase the data for the information device 6 that cannot communicate via the communication network based on the erase instruction slip.

  The information device 6 stores a data erasing program for erasing data stored in the information device 6 in response to receiving the erasing instruction information. The information device 6 executes a data erasure program in response to receiving the erasure instruction information, erases the data stored therein, and also displays erasure notification information indicating that the data has been erased. 1 to send.

In the second embodiment, the device information storage unit 112 stores a device status indicating each status of a plurality of device information.
The status management unit 127 changes the device status in response to the data erasure management device 1 receiving the erasure notification information. Specifically, the erasure notification information includes, for example, a model number / model name and a serial number as identification information for identifying the information device 6, and the status management unit 127 is included in the erasure notification information. The device status associated with the identification information is changed to “erasure complete”.

  Then, the status management unit 127 responds to the request numbers associated with these information devices 6 in response to the status of all the information devices 6 associated with the request numbers being changed to “erasure complete”. The status stored in the list information storage unit 111 is changed to “erasure complete”.

[Effects of Second Embodiment]
As described above, the data erasure management device 1, in response to receiving the data erasure instruction, erases the data device 6 that can be communicated among the information devices 6 included in the disposal device list. The instruction information is notified, and the status corresponding to the request number is changed to “erasure complete” in response to receiving the deletion notification information from all the information devices 6 associated with the request number.

  In this way, the data erasure management device 1 can remotely erase the data stored in the information device 6 via the communication network and can update the status. Such work can be reduced.

<Third Embodiment>
[Linking with inventory management system 7]
Subsequently, a third embodiment will be described. An information device that is to be discarded by a client may be sold after data is deleted and cleaned by a vendor. For example, when selling information equipment via a communication network, it is preferable that information relating to the information equipment is seamlessly taken into the inventory management system 7 that manages the inventory of the information equipment to be sold. Therefore, the third embodiment differs from the first embodiment in that the output unit 133 further outputs the identification information of the information device in a format that can be taken into the inventory management system 7.

  FIG. 14 is a diagram for explaining the outline of the data erasure management apparatus 1 according to the third embodiment. The processes shown in (1) to (10) of FIG. 14 are the same as (1) to (10) of FIG. 1 for explaining the outline of the data erasure management apparatus 1 according to the first embodiment, and thus the description thereof is omitted.

  In the third embodiment, the output unit 133 responds to the reception of a predetermined operation from the client terminal 2, and the device information (information on the information device associated with the request number whose status is “erasure complete” ( For example, the manufacturer, model number / model name, serial number, CPU, memory, and hard disk) are output in a format that can be imported into the inventory management system 7 as device information of information devices that can be sold (( 11)). For example, the output unit 133 outputs a CSV file including an information device list including device information of information devices to be sold. The output unit 133 may cooperate with the inventory management system 7 so that the output CSV file is automatically taken in by the inventory management system 7.

  The inventory management system 7 may output device information corresponding to the information device to the sales system 8 that sells the information device ((12) in FIG. 14). The sales system 8 is, for example, an electronic commerce system. When the information device corresponding to the output device information is sold in the sales system 8, the inventory management system 7 acquires the sales information including the device information and the sales price of the sold information device from the sales system 8. When the inventory management system 7 acquires the sales record information from the sales system 8, the inventory management system 7 deletes the sold information apparatus from the information apparatus list managed by the inventory management system 7 based on the sales record information.

  The sales system 8 may be linked with another company's inventory management system. In this case, when another company purchases information equipment through the sales system 8, the sales system 8 notifies the other company's inventory management system of the equipment information. Based on the device information notified from the sales system 8, the other company's inventory management system adds the purchased information device to the information device list managed by the system.

[Effect in the third embodiment]
As described above, the data erasure management apparatus 1 outputs the identification information of the information device associated with the request number corresponding to the status “deletion complete” in a format that can be taken into the inventory management system 7. 7, information related to information devices that can be sold can be obtained and managed seamlessly. Further, since the inventory management system 7 acquires device information corresponding to information devices purchased by other companies from the sales system 8, the information management device 7 updates the information device information in accordance with the sale of the information devices. can do. Further, the sales system 8 operates in conjunction with the other company's inventory management system, so that the device information can be easily managed by the other company. In this way, even when an information device whose data has been deleted is sold to another company, it is possible to manage the information device in an integrated manner.

  As mentioned above, although this invention was demonstrated using embodiment, the technical scope of this invention is not limited to the range as described in the said embodiment. It will be apparent to those skilled in the art that various modifications or improvements can be added to the above embodiment. In particular, the specific embodiments of the distribution / integration of the devices are not limited to those illustrated above, and all or a part thereof may be added in arbitrary units according to various additions or according to functional loads. It can be configured functionally or physically distributed and integrated.

DESCRIPTION OF SYMBOLS 1 ... Data deletion management apparatus, 11 ... Memory | storage part, 111 ... List information memory | storage part, 112 ... Device information memory | storage part, 12 ... Control part, 121 ... Acquisition part, 122. · · · · · · · · · · · · · · · · · · · · · · · · · · · · · ······················································································· Deletion instruction accepting unit, 129 ... Deletion instruction notification unit, 130 ... Schedule adjustment unit, 131 ... Certificate generation unit, 132 ... Certificate transmission unit, 133 ... Output unit, 2 ..Client terminal, 3 ... Asset management system, 4 ... Trader terminal, 5 ... Handy terminal, 6 ... Information equipment, 7 ... Inventory management system, 8 ... Sales system

Claims (11)

A management device that manages erasure of data of one or more information devices managed by a client,
An acquisition unit for acquiring a list including device identification information for identifying the information device;
An erasure instruction accepting unit for accepting an instruction to erase data of the information device included in the list;
In response to receiving the data erasure instruction, a notification including list identification information for identifying the list, and notifying the supplier of instruction information indicating that data erasure of the information device included in the list is instructed And
A status management unit that manages the status until the data of the information device included in the list is erased, corresponding to the acquired list;
A status display unit that associates the list identification information with the status corresponding to the list and displays the status on the display unit of the client terminal;
A management device comprising: A management device that manages erasure of data of one or more information devices managed by a client,
An acquisition unit for acquiring a list including device identification information for identifying the information device;
An erasure instruction accepting unit for accepting an instruction to erase data of the information device included in the list from a client terminal;
In response to receiving the data erasure instruction, out of the information devices included in the list, a notification unit that notifies erasure instruction information for instructing data erasure to the communicable information device,
A status display unit that associates the identification information of the information device from which the data has been deleted with the status indicating that the data has been deleted, and displays the status on the client terminal;
A management device comprising: From the client terminal, an estimate request accepting unit that accepts an estimate request for expenses related to the data erasure of the information device corresponding to the list;
An estimate notification unit that receives the cost estimate information and notifies the client terminal of the estimate information;
The erasure instruction accepting unit accepts an instruction to erase the data of the information device included in the list after the estimate information is notified.
The management device according to claim 1 or 2. A storage unit that associates and stores identification information of the list corresponding to the information device from which the data has been deleted, and certificate information indicating that the data has been deleted;
A certificate transmitting unit that transmits the certificate information corresponding to the identification information of the list to the client terminal in response to receiving the certificate information request by specifying the identification information of the list from the client terminal And further comprising
The management device according to any one of claims 1 to 3. An edit accepting unit that accepts editing of information indicating the information device included in the list;
The management apparatus of any one of Claim 1 to 4. The edit accepting unit accepts addition of the information device for erasing data corresponding to the list after obtaining the list.
The management device according to claim 5. A message notification unit that receives a message corresponding to the list from the client terminal or a vendor terminal and notifies the client terminal or the vendor terminal of the message;
The management device according to any one of claims 1 to 6. From the client terminal, further comprising a schedule adjustment unit that accepts a desired collection date of the information device and adjusts a scheduled collection date of the information device,
The management apparatus of any one of Claim 1 to 7. A storage unit that associates and stores identification information of the information device and the status corresponding to the information device;
A status display unit that receives identification information of the information device from the client terminal, refers to the storage unit, and displays a status of the information device corresponding to the identification information on a display unit of the client terminal;
The management device according to any one of claims 1 to 8. The acquisition unit acquires the list output from a management system that manages information devices,
An output unit that outputs the information associated with the identification information of the information device and the status corresponding to the information device in a format that can be imported into the management system;
The management apparatus of any one of Claim 1 to 9. A management method for managing data erasure of one or more information devices managed by a client,
Obtaining a list including device identification information for identifying the information device;
Receiving an instruction to erase data of the information device included in the list;
In response to receiving the data erasure instruction, a step of notifying a vendor of instruction information including list identification information for identifying the list and indicating that data erasure of the information device included in the list is instructed When,
Managing the status until the data of the information device included in the list is erased corresponding to the acquired list;
Associating the list identification information with the status corresponding to the list and displaying on the display unit of the client terminal;
A management method comprising:

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