JP2016134747A - Telephone device, program, and telephone system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a technology for making telephone be easier to use.SOLUTION: A telephone device 10 on the call origination side includes: a stamp specification unit 113 for specifying, according to stamp specification operation performed together with telephone call origination operation by a user, a stamp to be displayed on a call incoming screen and/or a call incoming history screen of a telephone device 10 on the call incoming side; and a connection control unit 114 for transmitting a connection request to a telephone device having a telephone number designated by the user and information on the stamp specified by the stamp specification unit 113.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a telephone device such as a smartphone, a program to be executed by the telephone device, and a telephone system.

  In recent years, IP telephones using an Internet line have become widespread. Since IP telephones can be used only with packet communication charges, users who use the Internet flat-rate service can use the telephone charges free of charge. An increasing number of companies are using IP phones as extension phones to reduce costs. Applications that allow smartphones to be used as extension telephones have also been put into practical use.

  Information transmission tools using mobile terminal devices such as smartphones include tools for mainly exchanging text, such as mail and short message service (SMS), in addition to calls. The voice tool is capable of two-way communication in real time and has excellent responsiveness. The text tool is easy to save the content of transmission and has excellent accuracy. In the business scene, there are many cases that need to be judged quickly, and telephones are still used for such purposes. In addition, since the telephone does not require an operation for inputting characters, it is generally easy to operate.

Japanese Patent Laid-Open No. 2004-64401

  A telephone call is established only when the other party receives the call. When the other party cannot receive the call, a method is generally used in which a message is left on the answering machine or a separate message is transmitted using mail or SMS. It would be convenient if the outline of the telephone request could be communicated to the other party in a simpler way.

  Many users who receive an incoming call determine whether to receive the call by looking at the caller or telephone number displayed on the incoming call screen. There are many users who do not respond to incoming calls that are determined to be less urgent in busy situations, but return calls later. However, it cannot be determined whether or not an incoming call from a specific caller (for example, a colleague) is highly urgent on the current incoming call screen.

  The present invention has been made in view of such circumstances, and an object of the present invention is to provide a technique for making the telephone easier to use.

  In order to solve the above problems, a telephone device according to an aspect of the present invention is displayed on an incoming call screen and / or an incoming call history screen of a telephone device on the receiving side in accordance with a mark specifying operation performed when a user performs a call outgoing operation. A mark specifying unit that specifies a mark to be displayed; a connection request to the telephone device with the telephone number specified by the user; and a connection control unit that transmits information on the mark specified by the mark specifying unit.

  Another aspect of the present invention is also a telephone device. This device includes an incoming request from another telephone device, a connection control unit that receives mark information, and a display control unit that displays the mark on an incoming call screen and / or an incoming call history screen.

  Yet another embodiment of the present invention is also a telephone device. This device moves the incoming call history selected by the user to the corresponding group from among the connection control unit that receives incoming requests from other telephone devices and at least one incoming call history displayed on the incoming call history list screen. An incoming call history management unit for deleting from the incoming call history list screen.

  Yet another aspect of the present invention is a telephone system. The telephone system includes a plurality of telephone devices and a management device that manages connections between the plurality of telephone devices, and the telephone device has a mark formed when a user performs a call outgoing operation. In accordance with the specifying operation, a mark specifying unit for specifying a mark to be displayed on the incoming call screen and / or the incoming call history screen of the receiving side telephone device, a connection request to the telephone device for the telephone number designated by the user, and the mark specifying unit A connection control unit that transmits information on the mark specified by the mobile phone, receives an incoming request from another telephone device, receives the mark information, and a display control unit that displays the mark on the incoming call screen and / or the incoming call history screen; Have.

  It should be noted that any combination of the above-described constituent elements and a conversion of the expression of the present invention between a method, an apparatus, a system, a recording medium, a computer program, etc. are also effective as an aspect of the present invention.

  According to the present invention, the telephone can be more easily used.

It is a block diagram which shows the structure of the IP telephone system which concerns on embodiment of this invention. It is a block diagram which shows the structure of the telephone apparatus which concerns on embodiment of this invention. It is a block diagram which shows the structure of the management apparatus which concerns on embodiment of this invention. It is a figure which shows the structural example of an IP / telephone number table. It is a figure which shows an example of a transmission screen. It is a figure which shows an example of an incoming call screen. It is a figure which shows an example of an incoming call history list screen. FIGS. 8A and 8B are views showing a state after the incoming call history is moved on the incoming call history list screen of FIG. It is a flowchart for demonstrating the basic operation | movement of the IP telephone system which concerns on embodiment of this invention. It is a block diagram which shows the structure of the IP telephone system (with a stamp change function) which concerns on embodiment of this invention. FIGS. 11A and 11B are diagrams for explaining an operation screen for changing a stamp in the telephone device on the calling side. FIGS. 12A and 12B are diagrams showing the outgoing call history screen and the incoming call history screen after the stamp change. It is a flowchart for demonstrating the stamp change process in the IP telephone system which concerns on embodiment of this invention.

  FIG. 1 is a block diagram showing a configuration of IP telephone system 1 according to the embodiment of the present invention. The IP telephone system 1 includes a management device 20 and a plurality of telephone devices 10. In the following description, it is assumed that the management device 20 is configured by a SIP (Session Initiation Protocol) server and a smartphone is used as the telephone device 10. The telephone device 10 and the management device 20 are connected via the Internet 2. The telephone device 10 is connected to the Internet 2 via a mobile phone line (for example, LTE) or a wireless LAN.

  An application program for cloud type IP telephone service is installed in the telephone device 10 in advance. Hereinafter, it is assumed that the telephone apparatus 10 in which the application program is installed performs an extension call via the Internet 2.

  FIG. 2 is a block diagram showing a configuration of the telephone device 10 according to the embodiment of the present invention. The telephone device 10 includes a control unit 11, a storage unit 12, a communication unit 13, a display unit 14, an operation unit 15, an audio acquisition unit 16, and an audio reproduction unit 17. The control unit 11 includes a display control unit 111, an operation receiving unit 112, a stamp specifying unit 113, a connection control unit 114, a packet conversion unit 115, a history management unit 116, and a stamp change instruction unit 117.

  In the control unit 11 of FIG. 2, only functional blocks related to the process of interest in the present embodiment are drawn. The function of the control unit 11 can be realized by cooperation of hardware resources and software resources. Processors, ROM, RAM, and other LSIs can be used as hardware resources. Programs such as operating systems and applications can be used as software resources.

  The storage unit 12 includes a recording medium such as an SSD, and includes a telephone number holding unit 121, a stamp holding unit 122, and a history holding unit 123. Also in the storage unit 12 of FIG. 2, only functional blocks related to the process of interest in the present embodiment are drawn.

  FIG. 3 is a block diagram showing a configuration of the management apparatus 20 according to the embodiment of the present invention. The management device 20 includes a control unit 21, a storage unit 22, and a communication unit 23. The control unit 21 includes an IP / phone number management unit 211 and a session establishment unit 212. Also in the control unit 21 of FIG. 3, only functional blocks related to the process of interest in the present embodiment are drawn. The function of the control unit 21 can also be realized by cooperation of hardware resources and software resources. The storage unit 22 includes a recording medium such as an HDD or an SSD, and includes an IP / phone number table 221. Also in the storage unit 22 of FIG. 3, only functional blocks related to the process of interest in the present embodiment are drawn.

  The IP / telephone number management unit 211 of the management device 20 assigns an extension number to the telephone device 10 held by a member who uses this cloud type IP telephone service, and associates the IP / phone number with the IP address of each telephone device 10. Register in the table 221. In the following description, the IP address of each telephone device 10 is fixed. FIG. 4 is a diagram showing a configuration example of the IP / phone number table 221. As shown in FIG. In the table 221a shown in FIG. 4, records corresponding to the number of telephone devices 10 that use the extension are constructed.

  The display unit 14 and the operation unit 15 of the telephone device 10 are configured by a touch panel display. A physical button is also provided as the operation unit 15. The display control unit 111 controls a screen to be displayed on the touch panel display. The operation reception unit 112 receives user operations performed on the touch panel display and the physical buttons.

  The stamp specifying unit 113 specifies a stamp to be displayed on the incoming call screen and / or the incoming call history screen of the telephone device 10 on the called side in accordance with the stamp specifying operation performed together with the call outgoing operation by the user. In this specification, the stamp is an illustration representing the degree of urgency, telephone requirements, the feeling of the caller, and the like. The illustration may or may not include characters.

  When a call is transmitted from the own telephone device 10 to another telephone device 10, the connection control unit 114 connects a connection request message including information on the destination telephone number designated by the user, the own telephone number, and the specified stamp ( Transmission message) is transmitted to the management apparatus 20. When the session establishing unit 212 of the management apparatus 20 receives the connection request message, it refers to the IP / telephone number table 221 using the destination telephone number as a key to identify the destination IP address. The session establishing unit 212 transfers the received connection request message to the telephone device 10 having the specified IP address.

  The connection control unit 114 of the destination telephone device 10 receives a connection request message from the management device 20 as an incoming request. The display control unit 111 of the telephone device 10 displays an incoming call screen on the display unit 14 when receiving an incoming call request. At that time, a stamp is displayed on the incoming call screen in addition to the telephone number of the caller.

  In the present embodiment, it is assumed that the members have a limited usage pattern, and it is assumed that the image data of the stamp to be used is shared among a plurality of telephone devices 10. That is, it is assumed that image data of all types of usable stamps is stored in the stamp holding units 122 of all the telephone devices 10. Therefore, it is not necessary for the calling telephone device 10 to include the image data of the stamp selected by the user in the connection request message, and it is sufficient to include the identification information (for example, the file name) of the image data. In order to display a stamp that is not held in the telephone device 10 on the receiving side on the incoming screen of the telephone device 10, it is necessary to include image data of the stamp in the connection request message.

  The user of the telephone device 10 on the receiving side can determine whether or not to receive the call by looking at the incoming call screen. Until now, it has been determined whether or not to receive the call in consideration of only the sender information, but in this embodiment, it can be determined in consideration of the contents of the stamp. When the user performs a receiving operation, the connection control unit 114 of the telephone device 10 on the receiving side returns a response message including its own IP address to the management device 20. The session establishment unit 212 of the management device 20 transfers the response message to the telephone device 10 on the transmission side. The connection control unit 114 of the caller telephone device 10 receives the response message and acquires the IP address of the callee telephone device 10. As a result, a session is established between the calling telephone device 10 and the receiving telephone device 10.

  The packet conversion unit 115 converts the audio signal input from the audio acquisition unit 16 including the microphone into a plurality of RTP (Real-time Transport Protocol) packets. The communication unit 13 transmits the RTP packet to the telephone device 10 on the receiving side via the Internet 2. The packet conversion unit 115 assembles a plurality of RTP packets received from the telephone device 10 on the transmission side via the Internet 2 and converts them into voice signals. The packet conversion unit 115 outputs the converted audio signal to the audio reproduction unit 17. The audio reproduction unit 17 includes a speaker, converts an input audio signal into audio, and outputs the audio.

  The history management unit 116 generates a transmission history and records it in the history holding unit 123. When an incoming call is received, an incoming call history is generated and recorded in the history holding unit 123. Stamp information is included in the outgoing call history and incoming call history. When the display control unit 111 displays the outgoing call history or the incoming call history on the display unit 14, the display control unit 111 also displays a stamp together with the caller information.

  FIG. 5 is a diagram illustrating an example of the transmission screen 14a. This example is an example of the transmission screen 14a when Mr. B makes an extension call to Mr. D. This outgoing screen 14a is displayed when the telephone number of Mr. D's telephone device 10 is input or when Mr. D is selected on the telephone directory display screen or the incoming call history screen. In the example described below, it is assumed that six types of stamps “urgent”, “return required”, “inquiry”, “chores”, “no need for return”, and “contact” are prepared as stamps.

  On the transmission screen 14a of FIG. 5, the name 31 and telephone number 32 of the other party are displayed as information on the destination. A call button 33 is displayed. When the user presses the call button 33 for a long time, a stamp is displayed around the call button 33. In the example of FIG. 5, six types of stamps are displayed: urgent 34, return required 35, inquiry 36, chore 37, return unnecessary 38, and contact 39. Actually, six types of stamps are color-coded. Note that the shape may be different for each stamp, or the contents of the stamp may be expressed only by an illustration without using characters.

  The finger on the transmission button 33 that the user is holding down is moved to the position of the stamp to be transmitted (flick selection). In the example of FIG. 5, 34 stamps are selected as soon as possible. When the call button 33 is tapped instead of long pressed, the stamp is not displayed and the call is normally sent. For normal calls, stamps are not displayed on the other party's incoming call screen or incoming call history screen.

  FIG. 6 is a diagram illustrating an example of the incoming call screen 14b. On the incoming call screen 14b, the caller's name 41 and telephone number 42 are displayed as caller information. A reject button 44 and a response button 45 are displayed. When stamp information is added to the outgoing message from the telephone device 10 on the outgoing side, the stamp is also displayed. In the example of FIG. 6, 43 stamps are displayed as soon as possible.

  FIG. 7 is a diagram illustrating an example of the incoming call history list screen 14c. The incoming call history list screen 14c displays the incoming call history sorted in chronological order. In the example shown in FIG. 7, the incoming call history surrounded by a thick line indicates an extension incoming call, and the incoming call history surrounded by a thin line indicates an external line incoming call. The incoming call history 52 from Mr. B, the incoming call history 54 from Mr. C, and the incoming call history 56 from Mr. A are extension incoming calls. Actually, the incoming call history and the incoming call history are displayed in different colors. For an incoming call to which stamp information is added, the stamp is displayed in the incoming call history. In the example of FIG. 7, an urgent 53 stamp is added to the incoming call history 52 from B, and a required return 57 stamp is added to the incoming call history 56 from A. If incoming requests are continuously received from the same party, a stamp added to the last incoming request is displayed. Although not depicted in FIG. 7, “Missed” may be displayed in the incoming call history of missed calls.

  A selection bar 51 for selecting a history tray (history box) and a corresponding tray (corresponding box) is displayed on the incoming call history list screen 14c. In the example of FIG. 7, the history tray is selected, and the incoming call history stored in the history tray is displayed.

  The user can select the incoming call history in the history tray and move it to the corresponding tray. The history management unit 116 moves the incoming call history selected by the user from the incoming call history displayed on the incoming call history list screen 14c to the corresponding tray. When the movement is completed, the incoming call history is deleted from the incoming call history list screen 14c. In the example of FIG. 7, the incoming call history from Mr. B and the incoming call history from Mr. A are moved to the corresponding tray by a right flick.

  FIGS. 8A and 8B are views showing a state after the incoming call history is moved on the incoming call history list screen 14c of FIG. FIG. 8A shows the incoming call history list screen 14c in the history tray after movement, and FIG. 8B shows the incoming call history list screen 14c in the corresponding tray after movement. .

  Note that when a specific incoming call history in the history tray is selected and returned, the incoming call history may be automatically moved from the history tray to the corresponding tray. In that case, you may add the step which asks a user for confirmation of movement. For example, “Yes” or “No” may be displayed and moved only when “Yes” is pressed.

  FIG. 9 is a flowchart for explaining the basic operation of IP telephone system 1 according to the embodiment of the present invention. The operation reception unit 112 of the telephone device 10 on the transmission side receives the telephone number of the transmission destination input by the user (S10). The stamp specifying unit 113 specifies the stamp selected by the user (S11). The connection control unit 114 transmits an outgoing message including information on the destination telephone number, its own telephone number, and the specified stamp to the management apparatus 20 (S12).

  The session establishing unit 212 of the management device 20 transfers the received outgoing message to the telephone device 10 having the designated telephone number (S20). The connection control unit 114 of the incoming telephone device 10 receives the outgoing message (S30). The display control unit 111 displays the incoming call screen including the stamp on the display unit 14 (S31). When the user receives the call, the connection control unit 114 transmits a response message to the management device 20 (S32).

  The session establishing unit 212 of the management device 20 transfers the received response message to the destination telephone device 10 (S21). The connection control unit 114 of the calling telephone device 10 receives the response message (S13). The connection control unit 114 acquires the IP address of the telephone device 10 on the called side included in the response message. As a result, a session is established between the telephone device 10 on the calling side and the telephone device 10 on the receiving side.

  A real-time call is made between the caller telephone device 10 and the callee telephone device 10 (S14, S33), and when the call ends (S15, S34), the history management unit 116 of the caller telephone device 10 reads A transmission history is generated and recorded in the history holding unit 123 (S16). The history management unit 116 of the telephone device 10 on the receiving side generates an incoming history and records it in the history holding unit 123 (S35). When the user of the telephone device 10 on the receiving side has not received the call, the absence information is added to the outgoing call history and the incoming call history.

  The above processing is the basic processing. Furthermore, it is possible to add a process for changing the stamp displayed on the incoming call history screen of the incoming telephone device 10 from the outgoing telephone device 10 afterwards. Hereinafter, an example in which this stamp change process is realized using a push notification service provided by an OS vendor or a communication carrier will be described. As a result, the stamp can be changed without causing a new incoming call to the telephone device 10 on the receiving side.

  FIG. 10 is a block diagram showing a configuration of IP telephone system 1 (with a stamp changing function) according to the embodiment of the present invention. In the IP telephone system 1 of FIG. 10, a stamp change management apparatus 80 for accessing the push notification apparatus 3 is added to the IP telephone system 1 of FIG. The stamp change management device 80 can be realized by the same server as the management device 20 that controls the IP telephone service, but is usually realized by another server. There is an upper limit on the number of extension telephones managed by the management apparatus 20, but there is basically no upper limit on the number of stamp change instructions. Therefore, the stamp change management device 80 can also be realized by a common server of a vendor that provides a cloud type IP telephone service.

  The stamp change instructing unit 117 of the caller telephone device 10 generates stamp change information in accordance with a user operation for changing the stamp displayed on the incoming call history screen of the callee phone device 10, and the stamp change management device 80 Send to. The stamp change management device 80 requests the push notification device 3 to push the received stamp change information to the telephone device 10 on the receiving side. In response to the request, the push notification device 3 transmits a push notification including the changed stamp information to the telephone device 10 on the receiving side.

  The history management unit 116 of the telephone device 10 on the called side changes the stamp added to the incoming call history according to the information of the stamp after change included in the push notification received from the push notification device 3.

  FIGS. 11A and 11B are diagrams for explaining an operation screen for changing a stamp in the telephone device 10 on the transmission side. FIG. 11A shows an example of the outgoing call history list screen 14d, and FIG. 11B shows an example of the stamp change screen 14e. In the outgoing call history list screen 14d of FIG. 11A, a outgoing call history 62 for Mr. D is displayed, and a stamp of 63 is added to the outgoing call history 62 immediately. Hereinafter, an operation in the case where the request relating to the contents of transmission to Mr. D is resolved and the stamp 63 is changed immediately will be described. When the user urgently presses the 63 stamp, the screen changes to the stamp change screen 14e.

  On the stamp change screen 14e shown in FIG. 11B, the name 71 of the other party and the previous call time 72 are displayed as the selected call history information. The stamp change screen 14e displays the current stamp (urgent 74) and the change candidate stamps (return required 75, inquiry 76, chore 77, return unnecessary 78, contact 79).

  When the user places his / her finger on the current stamp (urgent 74) and moves it to the position of the stamp to be changed, the stamp change instruction unit 117 generates stamp change information including information on the stamp after the change, and the stamp change management device To 80. In the example of FIG. 11B, the non-return 78 is selected as the stamp after the change.

  FIGS. 12A and 12B are diagrams showing the outgoing call history list screen 14d and the incoming call history list screen 14c after the stamp change. FIG. 12 (a) shows the screen after the stamp change of the outgoing call history list screen 14d of FIG. 11 (a). The urgent 63 stamp has been changed to a non-returnable 63a stamp. FIG. 12B shows the screen after the stamp change of the incoming call history list screen 14c of FIG. Similarly to the outgoing call history list screen d, the incoming call history list screen 14c is changed from the urgent 53 stamp to the non-returnable 53a stamp.

  FIG. 13 is a flowchart for explaining stamp change processing in IP telephone system 1 according to the embodiment of the present invention. The operation reception unit 112 of the telephone device 10 on the transmission side receives a transmission history for changing the stamp from the user (S40). The stamp specifying unit 113 specifies the stamp after change selected by the user (S41). The stamp change instructing unit 117 transmits stamp information after the change and stamp change information including the IP address of the destination telephone device 10 to the stamp change management device 80 (S42). The history management unit 116 changes the stamp of the transmission history to the stamp selected by the user (S43).

  The stamp change management device 80 requests the push notification device 3 for a push notification for stamp change based on the received stamp change information (S50). In response to the request, the push notification device 3 transmits a push notification including the changed stamp information to the telephone device 10 having the designated IP address (S60). When receiving the push notification, the history management unit 116 of the telephone device 10 on the receiving side changes the stamp of the incoming history based on the stamp information included in the push notification (S70).

  The stamp changing process includes a process of deleting the stamp from the incoming call history. Also included is a process of adding a new stamp to the incoming call history to which no stamp has been added.

  As described above, according to the present embodiment, non-voice information can be transmitted with a simple operation by displaying a stamp on the incoming call screen and / or the incoming call history screen of the telephone device 10 that is the call destination. Easy to use. Only one action for selecting a stamp is added as compared with a conventional transmission operation, and a character input operation for transmitting a short message is unnecessary. Also, if the message is not received, the purpose of the call can be communicated to the other party without leaving a message on the answering machine.

  Since the stamp is displayed on the incoming call screen for the user on the incoming call side, the material for determining whether or not to receive the call increases. In addition, since the stamp is displayed on the incoming call history screen, when there are a plurality of missed calls, the priority order can be easily grasped. In addition, since the incoming call history can be moved to the corresponding tray, the incoming call history can be used as a ToDo list.

  The present invention has been described based on the embodiments. This embodiment is an exemplification, and it will be understood by those skilled in the art that various modifications can be made to combinations of the respective constituent elements and processing processes, and such modifications are also within the scope of the present invention. is there.

  In the above-described embodiment, a smartphone is assumed as the telephone device 10, but the present technology can be applied to the telephone device 10 including a display. For example, the present invention can be applied to a feature phone and a stationary phone device.

  In the above-described embodiment, application to the IP telephone service is assumed, but the present technology can also be applied to a mobile telephone service. This can be realized by changing the specifications of the mobile phone operator.

  DESCRIPTION OF SYMBOLS 1 IP telephone system, 2 Internet, 3 Push notification apparatus, 10 Telephone apparatus, 11 Control part, 111 Display control part, 112 Operation reception part, 113 Stamp identification part, 114 Connection control part, 115 Packet conversion part, 116 History management part 117 Stamp change instruction unit, 12 storage unit, 121 telephone number holding unit, 122 stamp holding unit, 123 history holding unit, 13 communication unit, 14 display unit, 15 operation unit, 16 voice acquisition unit, 17 audio playback unit, 20 Management device, 21 control unit, 211 IP / phone number management unit, 212 session establishment unit, 22 storage unit, 221 IP / phone number table, 23 communication unit, 80 stamp change management device.

Claims (10)

A mark specifying unit for specifying a mark to be displayed on the incoming call screen and / or the incoming call history screen of the telephone device on the called side in accordance with the mark specifying operation performed at the time of a call outgoing operation by the user;
A connection control unit that transmits a connection request to the telephone device of the telephone number specified by the user, and information on the mark specified by the mark specifying unit;
A telephone device comprising:   The telephone device according to claim 1, wherein the mark is a stamp indicating an urgency level, a telephone requirement, or a caller's feeling.   2. A mark change instructing unit that generates and transmits change information of the mark in accordance with a user operation for changing the mark displayed on the incoming call history screen of the telephone device on the called side. Or the telephone apparatus of 2. An incoming request from another telephone device, a connection control unit for receiving mark information,
A display control unit for displaying the mark on the incoming call screen and / or the incoming call history screen;
A telephone device comprising:   5. The telephone device according to claim 4, further comprising an incoming call history management unit that changes a mark added to the incoming call history in accordance with mark change information from the other telephone device. A connection control unit that receives an incoming request from another telephone device;
An incoming call history management unit for moving the incoming call history selected by the user to the corresponding group among the at least one incoming call history displayed on the incoming call history list screen and deleting it from the incoming call history list screen;
A telephone device comprising: Mark specifying processing for specifying a mark to be displayed on the incoming call screen and / or the incoming call history screen of the telephone device on the called side in accordance with the mark specifying operation performed when the user performs a call outgoing operation;
A connection request to the telephone device of the telephone number specified by the user, and a transmission process for transmitting information on the mark specified by the mark specifying process;
Is executed by a computer for a telephone device. An incoming request from another telephone device, a reception process for receiving mark information,
Display processing for displaying the mark on the incoming call screen and / or the incoming call history screen;
Is executed by a computer for a telephone device. A reception process for receiving an incoming request from another telephone device;
An incoming call history management process for moving an incoming call history selected by the user to a supported group from among at least one incoming call history displayed on the incoming call history list screen and deleting it from the incoming call history list screen;
Is executed by a computer for a telephone device. A telephone system comprising a plurality of telephone devices and a management device for managing connections between the plurality of telephone devices,
The telephone device
A mark specifying unit for specifying a mark to be displayed on the incoming call screen and / or the incoming call history screen of the telephone device on the called side in accordance with the mark specifying operation performed at the time of a call outgoing operation by the user;
A connection control unit that transmits a connection request to the telephone device having the telephone number designated by the user and information on the mark specified by the mark specifying unit, and receives an incoming call request and mark information from another telephone device When,
A display control unit for displaying the mark on the incoming call screen and / or the incoming call history screen;
A telephone system characterized by comprising:

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