JP2016099710A - Transaction machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a transaction machine capable of providing a sufficient notification to a client before automatically executing transaction processing after a predetermined time has elapsed while reducing the time to execute the transaction processing when a check button is not pressed.SOLUTION: The transaction machine includes: display means that displays a screen according to a transaction procedure; display control means that controls the display means to display a confirmation screen which includes a count result of input cash and an exemption button for clearing a standby mode and shifting the transaction procedure to an exemption processing. The transaction processing means starts the transaction processing when a predetermined time has elapsed with no operation is made on the exemption button displayed on the check screen.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a transaction apparatus, and can be applied to, for example, a transaction apparatus installed in a financial institution or the like.

  For example, an automated transaction machine (ATM) that performs transactions such as deposit processing and withdrawal processing is installed in financial institutions, stations, convenience stores, and the like.

  Conventionally, when a customer deposits cash in an automatic transaction apparatus, the automatic transaction apparatus counts the amount of money inserted after the card is inserted, and displays the result of counting the amount of money to be checked by the customer. . The deposit amount confirmation screen includes a “confirm” button for confirming the deposit amount. When the “confirm” button is pressed by the customer, the automatic transaction apparatus performs a deposit process using the inserted cash.

  Patent Document 1 describes a method of continuing the deposit process by assuming that the “confirm” button has been pressed after a predetermined period of time if the “confirm” button has not been pressed on the deposit amount confirmation screen. Yes. In this case, in order to avoid complaints from customers such as “You have been credited without permission”, a notification screen requesting you to press the “Confirm” button again will be displayed after a predetermined time has passed. It is assumed that the “Confirm” button has been pressed when is not pressed.

JP 2001-266219 A

  However, the conventional technology displays a confirmation screen twice in order to make the customer confirm the deposit amount. Therefore, it is necessary to wait twice for the elapse of the predetermined time, and it takes time to execute the deposit process when the “confirm” button is not pressed. Further, when the deposit process is executed when the “confirm” button is not pressed, sufficient explanation is required for the customer.

  Therefore, it is possible to shorten the time until the transaction process is executed when the confirmation button is not pressed, and to sufficiently notify the customer when the transaction process is automatically executed after a predetermined time elapses. Is required.

  In order to solve such a problem, a transaction apparatus according to the present invention includes (1) a display means for displaying a screen according to a transaction procedure, and (2) a counting result of input cash, Display control means for displaying on the display means a confirmation screen including an exception button for canceling and transitioning to the exception process of the transaction procedure; and (3) transaction processing after the elapse of a predetermined time without selection of the exception button included in the confirmation screen. And transaction processing means for continuing.

  According to the present invention, when the confirmation button is not pressed, the time until the transaction process is executed is shortened, and sufficient notification is made to the customer when the transaction process is automatically executed after a predetermined time has elapsed. Can do.

It is a block diagram which shows the structure of the control system of ATM which concerns on 1st Embodiment. It is an external appearance perspective view which shows the external appearance structure of ATM which concerns on 1st Embodiment. It is a flowchart which shows the money_receiving | payment process in ATM which concerns on 1st Embodiment. It is a screen figure which shows an example of the payment amount confirmation screen which concerns on 1st Embodiment. It is a flowchart which shows the operation | movement of the conventional deposit process. It is a screen figure which shows an example of the conventional payment amount confirmation screen. It is a block diagram which shows the structure of the control system of ATM which concerns on 2nd Embodiment. It is a flowchart which shows the setting process of the payment amount confirmation screen by the screen setting part which concerns on 2nd Embodiment. It is a screen figure which shows an example of the setting screen of the money_receiving | payment amount confirmation screen which concerns on 2nd Embodiment. It is a screen figure which shows an example of the customer waiting time setting screen of the payment amount confirmation screen which concerns on deformation | transformation embodiment.

(A) 1st Embodiment Hereinafter, 1st Embodiment of the automatic transaction apparatus which concerns on this invention is described in detail, referring drawings.

  In the first embodiment, a case where the present invention is applied to an ATM is illustrated.

(A-1) Configuration of the First Embodiment FIG. 2 is an external perspective view showing an external configuration of the ATM 1 according to the first embodiment. In FIG. 2, ATM1 which concerns on 1st Embodiment has the operation display part 11, the banknote depositing / withdrawing port 12, the coin depositing / withdrawing port 13, the bankbook entrance / exit 14, the card entrance / exit 15, the receipt discharge port 16, and the speaker 17. In FIG. .

  ATM1 is installed in, for example, a financial institution, an airport, a station, a convenience store, etc., and performs various transaction processes. When ATM1 performs various transactions, it requests the customer to insert a medium such as a passbook or a card as necessary, and customer information is obtained from the magnetic stripe attached to the medium such as a passbook or a card inserted by the customer. Are processed using this customer information. Moreover, ATM1 writes transaction information on a medium as needed, and discharges a receipt (detailed slip).

  The operation display unit 11 is operated by a customer who conducts the transaction, or displays information related to the transaction, a confirmation screen of the input information, and the like. The operation display unit 11 displays, for example, a transaction type selection menu screen, an operation screen for each transaction type, a transaction content confirmation screen, and the like. For example, a touch panel type operation display unit can be applied to the operation display unit 11. Note that the operation display unit 11 is not limited to a touch panel type in which the operation unit and the display unit are integrated, and the operation unit and the display unit may be physically different from each other.

  The banknote deposit / withdrawal port 12 takes in the banknote thrown in by the customer, or discharges the banknote to be withdrawn. The banknote deposit / withdrawal port 12 has, for example, an opening / closing body (for example, a shutter) and a storage unit (bucket) for storing banknotes, and the shutter is opened at the time of bill insertion or banknote discharge, Insert or discharge banknotes.

  The coin deposit / withdrawal port 13 is for taking in coins input by a customer or discharging coins to be withdrawn. Similarly to the banknote deposit / withdrawal port 12, a bucket type can be applied to the coin deposit / withdrawal port 13.

  The bankbook entry / exit port 14 takes in a bankbook inserted by a customer or discharges a bankbook.

  The card entry / exit 15 is for taking in a card (for example, a cash card) inserted by a customer or discharging the card.

  The receipt discharge port 16 discharges a statement slip on which information related to the transaction is printed after the transaction ends.

  The speaker 17 outputs voice guidance, announcements, and warning sounds.

  FIG. 1 is a configuration diagram illustrating a configuration of a control system of the ATM 1 according to the first embodiment. In FIG. 1, ATM1 which concerns on 1st Embodiment is the control part 20, the memory | storage part 21, the operation display control part 22, the passbook drive mechanism part 23, the card drive mechanism part 24, the banknote drive mechanism part 25, and a coin drive mechanism part. 26, a receipt printing unit 27, and a communication unit 28.

  The control unit 20 controls various functions performed by the ATM 1. For example, the control unit 20 controls various transaction processes in the ATM 1 and controls display of a screen displayed on the operation display unit 11 of the ATM 1. In the control unit 20, for example, the CPU implements various functions of the ATM 1 by executing processing programs stored in the ROM. Various functions may be constructed by installing the processing program. In this case, the processing program can be shown as a functional block illustrated in FIG.

  As shown in FIG. 1, the control unit 20 includes a transaction processing unit 201, a display screen control unit 202, and a timeout management unit 204.

  The transaction processing unit 201 processes various transactions such as a deposit transaction and a withdrawal transaction in the ATM 1. The deposit transaction is a transaction for depositing cash received from a customer, such as a deposit transaction or a transfer transaction. The withdrawal transaction is a transaction for paying cash to the customer, and includes, for example, a withdrawal transaction.

  The transaction processing unit 201 acquires input information of a transaction type desired by the customer through the screen displayed on the operation display unit 11, and performs transaction processing in a procedure corresponding to the transaction type. The transaction processing unit 201 acquires transaction information through the display screen of the operation display unit 11, and exchanges transaction information with the financial institution host server via the communication unit 22 to complete the transaction. The transaction processing unit 201 stores transaction information regarding various completed transactions in the storage unit 21.

  The display screen control unit 202 reads screen information from the storage unit 21 according to the transaction type procedure executed by the transaction processing unit 201 and gives the operation display control unit 22 screen information to be displayed on the operation display unit 11.

  The display screen control unit 202 includes a screen setting unit 203 that performs screen setting to be displayed on the operation display unit 11. The screen setting unit 203 receives a screen setting to be displayed according to the procedure of various transaction types, for example, by an operation of a staff member such as a financial institution.

  The timeout management unit 204 manages a predetermined time (timeout time) for accepting a customer operation in the transaction procedure of various transactions executed by the transaction processing unit 201, and notifies the transaction processing unit 201 when the predetermined time has elapsed. The time-out time may be set in advance, or may be set by an operation of a staff member such as a financial institution. Further, the timeout time may be different for each transaction procedure.

  The storage unit 21 stores a processing program executed by the control unit 20, display screen information displayed on the operation display unit 11, transaction information, information acquired at the time of transaction, and the like.

  The storage unit 21 includes, as one of the display screen information, guidance information indicating that a deposit process is performed when a predetermined time (timeout time) has elapsed. Thus, even when the “confirm” button is not pressed, it is possible to notify the customer that the deposit process is to be performed after a predetermined time has elapsed. Further, since one deposit amount confirmation screen can be displayed on the operation display unit 11 and the deposit process can be executed after a predetermined time has elapsed, the time until the deposit process is started can be shortened. The detailed explanation of the deposit amount confirmation screen will be described in the operation section.

  The operation display control unit 22 controls the display operation and input operation of the display screen displayed on the operation display unit 11 under the control of the control unit 20. That is, the operation display control unit 22 displays the screen on the operation display unit 11 based on the screen information from the control unit 20 and gives the control unit 20 the information input from the operation display unit 11. is there.

  The bankbook drive mechanism unit 23 takes in or discharges the bankbook from the bankbook entry / exit 14 under the control of the control unit 20. Further, the passbook drive mechanism unit 23 reads passbook information stored in a magnetic stripe, IC chip, or the like of the passbook inserted from the passbook entry / exit port 14 and gives the passbook information to the control unit 20. Moreover, the bankbook drive mechanism part 23 writes and discharges the transaction contents in the bankbook.

  The card drive mechanism unit 24 takes in or ejects the card from the card slot 15 under the control of the control unit 20. The card mechanism control unit 24 reads card information stored in a magnetic stripe, IC chip, or the like of a cash card inserted from the card slot 15 and gives the card information to the control unit 20.

  The banknote driving mechanism 25 is controlled by the control unit 20 to open and close the shutter of the banknote deposit / withdrawal port 12, a banknote insertion / ejection mechanism for sucking or discharging an inserted banknote, a transport mechanism for transporting banknotes, and the like Is to control.

  Under the control of the control unit 20, the coin drive mechanism unit 26 opens and closes the shutter of the coin deposit / withdrawal port 13, a coin insertion / ejection mechanism that takes in or ejects the inserted coins, a conveyance mechanism that conveys coins, and the like. To control.

  The receipt printing unit 27 prints transaction information on a medium (detailed slip) under the control of the control unit 20 and discharges the receipt to the receipt discharge port 16.

  The communication unit 28 exchanges information with a financial institution host server or the like via a communication line. Here, for example, when the transaction unit exchanges transaction information with a financial institution host server, the communication unit 28 specifies information (for example, a financial institution name, a financial institution code, a branch name, a location where the ATM 1 is installed). Information including a branch code or the like), customer information, information indicating transaction contents, or the like may be notified. The information notified to the financial institution host server is not limited to the information exemplified above.

(A-2) Operation of the First Embodiment Next, the operation of the deposit process in the ATM 1 according to the first embodiment will be described in detail with reference to the drawings.

  FIG. 3 is a flowchart showing a deposit process in the ATM 1 according to the first embodiment.

  In FIG. 3, first, a standby screen is displayed on the operation display unit 11 of the ATM 1. The customer touches the operation display unit 11 of the ATM 1 or detects the customer by a sensor (not shown) such as a human sensor provided inside or outside the ATM 1. Then, the display screen control unit 202 reads the screen information of the transaction selection menu for selecting the transaction type from the storage unit 21 and displays the transaction selection menu screen on the operation display control unit 22.

  When the deposit is pressed by a customer operation on the transaction selection menu screen (S101), the display screen control unit 202 displays a screen for requesting card insertion on the operation display unit 11. A customer who has confirmed the card insertion request screen inserts a card into the card slot 15 (S102).

  The card drive mechanism 24 reads the card information stored in the magnetic stripe or IC chip of the inserted card, and the card information is given to the transaction processing unit 201.

  The display screen control unit 202 displays a screen for requesting cash input on the operation display unit 11. The customer who confirms the cash input request screen inputs the cash related to the deposit into the banknote dispensing slot 12 and the coin deposit / withdrawal slot 13 (S103). The bill drive mechanism unit 25 and the coin drive mechanism unit 26 count the inserted cash (S104) and notify the transaction processing unit 201 of the counting result.

  The display screen control unit 202 adds the counting result of the inserted cash to the deposit amount confirmation screen information stored in the storage unit 21, and the deposit amount confirmation screen including the count result is displayed on the operation display unit 11. (S105).

  FIG. 4 is a screen diagram illustrating an example of a deposit amount confirmation screen according to the first embodiment. As shown in FIG. 4, the deposit amount confirmation screen 500 according to the first embodiment is, for example, “If 30 seconds have elapsed, the deposit process will continue. To start over from the beginning, press the“ Cancel ”button. ", Etc." In this way, only when the customer corrects the deposit amount or cancels the deposit transaction, the customer requests to press the “Cancel” button 501, otherwise, the deposit process is executed after a predetermined time has elapsed. Announce that.

  Here, the “exception button” described in the claims includes a “cancel” button 501. Here, the exception button is for canceling the standby state of the transaction process, and for transitioning to the exception process of the transaction procedure. For example, the exception button includes a “cancel” button, a “return” button for returning to the previous screen, a menu screen transition button for transitioning to a transaction selection menu screen, and the like. In the first embodiment, a case where the exception button is a cancel button is particularly illustrated.

  When the deposit amount confirmation screen 500 is displayed on the operation display unit 11, the timeout management unit 204 measures a predetermined time (in this example, for example, 30 seconds) using this as a trigger.

  Then, when the “cancel” button 501 is pressed by the customer on the deposit amount confirmation screen 500 within a predetermined time, the transaction processing unit 201 uses the inserted cash as the banknote deposit / withdrawal port 12 and the coin deposit / withdrawal port 13. (S107). When the receipt by the customer is confirmed (S107), the card is returned to the card entrance / exit 15, the receipt of the card is confirmed, and the transaction process is terminated (S108).

  On the other hand, if the customer does not press the “Cancel” button 501 on the deposit amount confirmation screen 500 and a predetermined time has elapsed (S109), the timeout management unit 204 notifies the transaction processing unit 201 that the predetermined time has elapsed. Then, the transaction processing unit 201 transmits transaction information having the input amount as the deposit amount to the financial institution host server and executes the deposit process (S110). When the normal deposit process is completed, the transaction processing unit 201 stores the inserted cash in the cash storage (S111). And transaction processing part 201 returns a card to card entrance / exit 15, confirms receipt of a card, and ends transaction processing (S112).

  Here, it demonstrates, comparing the money_receiving | payment process which concerns on 1st Embodiment, and the conventional money_receiving | payment process.

  FIG. 5 is a flowchart showing the operation of a conventional deposit process, and FIG. 6 is a screen diagram showing an example of a conventional deposit amount confirmation screen. In FIG. 5, processes corresponding to those in FIG.

  In the case of the conventional deposit process, a deposit amount confirmation screen 510 illustrated in FIG. 6 is displayed on the operation display unit 11 in S201 of FIG. On the other hand, the deposit amount confirmation screen 500 of the first embodiment illustrated in FIG. In the conventional deposit processing, the customer does not recognize what processing is performed when the “confirm” button or “cancel” button on the screen is not pressed. Depending on the customer, the screen may be displayed continuously until the button is pressed, and it may be recognized that the deposit process is waiting, or the deposit transaction may be cancelled. . For this reason, unlike the customer's intention, the customer may complain because the deposit process is executed after a predetermined time.

  Therefore, in the first embodiment, after the predetermined time has elapsed, in order for the customer to fully recognize that the deposit process is executed with the deposit amount, the deposit process continuation guidance 502 is displayed on the deposit amount screen 500. I am doing so.

  Further, in the conventional deposit process, as shown in S202 to S205 of FIG. 5, the first deposit amount confirmation screen 510 is displayed, and after the first timeout period elapses, the deposit amount confirmation screen is displayed again on the operation display unit 11. Is displayed. Then, after the second deposit amount confirmation screen is displayed, when the time-out time has elapsed again, the deposit process is executed with the deposit amount.

  On the other hand, in the first embodiment, the deposit amount confirmation screen 500 is displayed only once and the deposit process is continued after a predetermined time. Therefore, it is possible to shorten the time from the display of the deposit amount confirmation screen to the execution of the deposit process. In addition, in the conventional case, when the deposit amount confirmation screens displayed first and second times are different, it is necessary to hold two patterns of screen information, and accordingly, screen data creation and storage capacity are required. there were. However, according to the first embodiment, it is possible to reduce screen data creation burden and storage capacity.

  Furthermore, the deposit amount confirmation screen 500 according to the first embodiment has only a “cancel” button for making a transition to the next screen for canceling the deposit transaction. As a result, the “Cancel” button is pressed to cancel the deposit transaction only when an amount different from the intention of the customer is deposited. In other cases, sufficient time is required until the timeout time elapses. The count result can be confirmed by the customer.

(A-3) Effects of the First Embodiment As described above, according to the first embodiment, when there is no operation for a predetermined time, the customer is notified that the deposit process will be continued, and the continuation of the transaction is canceled. By pressing the “cancel” button only in such a case, it is possible to prevent unintentional payment by the customer and reduce customer complaints.

  In addition, according to the first embodiment, the deposit process is progressing by pressing the “confirm” button, but by displaying only the “cancel” button, the customer is given time to confirm the counting result. be able to. As a result, payment processing will not proceed until a certain amount of time has elapsed on the payment amount confirmation screen, so it is possible to prevent a trouble afterward by pressing the “confirm” button without confirming the counting result by the customer. .

(B) 2nd Embodiment Next, 2nd Embodiment of the transaction apparatus which concerns on this invention is described in detail, referring drawings.

(B-1) Configuration of the Second Embodiment Since the external configuration of the ATM according to the second embodiment can be the same as or corresponds to the first embodiment, also in the second embodiment. A description will be given with reference to FIG. 2 according to the first embodiment.

  The second embodiment is different from the first embodiment in that a deposit amount confirmation screen to be displayed on the operation display unit 11 is set by an operation of a staff member such as a financial institution. Therefore, the configuration for setting the deposit amount confirmation screen will be described in detail below.

  FIG. 7 is a configuration diagram showing the configuration of the control system of the ATM 1 according to the second embodiment. In FIG. 7, ATM1 which concerns on 2nd Embodiment is the control part 20, the memory | storage part 21, the operation display control part 22, the passbook drive mechanism part 23, the card drive mechanism part 24, the banknote drive mechanism part 25, and a coin drive mechanism part. 26, a receipt printing unit 27, and a communication unit 28.

  The control unit 20 controls the function of the ATM 1 and includes a transaction processing unit 201, a display screen control unit 202, and a timeout management unit 204, as in the first embodiment. Since the transaction processing unit 201 and the timeout management unit 204 perform the processing of the first embodiment, detailed description thereof is omitted here.

  The display screen control unit 202 provides screen information to the operation display control unit 22 in accordance with the transaction type procedure executed by the transaction processing unit 201, as in the first embodiment. Further, the display screen control unit 202 includes a screen setting unit 203 </ b> A that performs screen setting to be displayed on the operation display unit 11.

  The screen setting unit 203A receives a screen setting to be displayed according to the procedure of various transaction types, for example, by an operation of a staff member such as a financial institution. In particular, the screen setting unit 203A sets operation buttons to be displayed as a deposit amount confirmation screen and an operation when a predetermined time has elapsed during the deposit process.

(B-2) Operation of the Second Embodiment Next, the operation of the payment amount confirmation screen setting process in the ATM 1 according to the second embodiment will be described in detail with reference to the drawings.

  FIG. 8 is a flowchart showing the setting process of the deposit amount confirmation screen by the screen setting unit 203A according to the second embodiment.

  For example, the screen setting displayed on the operation display unit 11 is made by an operation of an attendant or the like. Here, the screen setting by the clerk or the like may be performed on the operation display unit 11 of the ATM 1 or, for example, on the operation display unit (not shown) for the clerk provided on the rear side of the ATM 1 Alternatively, it may be performed by a terminal connected to an in-store network such as a financial institution. In this embodiment, the case where it performs with the operation display part 11 of ATM1 is illustrated.

  First, various setting menus are displayed on the operation display unit 11, and a setting screen for a deposit amount confirmation screen is displayed on the operation display unit 11 by a predetermined operation by an attendant (S301).

  FIG. 9 is a screen diagram illustrating an example of a setting screen for a deposit amount confirmation screen according to the second embodiment. As shown in FIG. 9, the deposit amount confirmation screen setting screen 520 includes a confirmation button display selection unit 521, a cancel button display selection unit 522, and an operation setting unit 523 when the time is exceeded.

  In S105 of FIG. 3 according to the first embodiment, the deposit amount confirmation screen 500 displayed on the operation display unit 11 displays the “cancel” button 501 but does not display the “confirm” button. However, the customer may wish to proceed with the deposit process before the predetermined time has elapsed. Therefore, in the second embodiment, whether or not to display the “confirm” button can be selected according to the operation of the financial institution or the like.

  Further, the processing when a predetermined time has passed without the operation button being pressed is also determined by the operation of the financial institution or the like. Therefore, in the second embodiment, an operation setting unit 523 for when the time is exceeded is provided in the deposit amount confirmation screen setting screen 520, and the deposit process is canceled or the deposit process is continued with respect to the processing operation when a predetermined time has elapsed. Alternatively, the user can select whether to hold the deposit process until the operation button is pressed.

  On the deposit amount confirmation screen setting screen 520, a confirmation button display selection (S302), a cancel button display selection (S303), and an operation setting when the time is exceeded (S304) are selected by an operator. When the “execute” button 525 is selected by the attendant, the screen setting unit 203 sets a deposit amount confirmation screen of the content selected on the deposit amount confirmation screen setting screen 520 (S305), and the storage unit 21 To remember.

  Here, “transaction hold” for selecting whether or not the deposit process is put on hold until the operation button is pressed in the operation setting unit 523 when the time is exceeded is “displayed” by the display selection unit 521 of the confirmation button. It can be selected only when is selected. If the confirmation button is not displayed, it is impossible to proceed to the deposit process if the transaction is suspended.

(B-3) Effects of the Second Embodiment As described above, according to the second embodiment, complaints are biased at specific ATMs or specific stores by the operations of staff (staff and staff). In some cases, it is possible to change the notification content and operation by changing the setting, and as a result, it is possible to reduce the number of complaints.

(C) Other Embodiments Although various modified embodiments have been mentioned in the above-described embodiments, the present invention can also be applied to the following modified embodiments.

  (C-1) In the first and second embodiments described above, the case where the timeout time managed by the timeout management unit 204 is a predetermined time is exemplified. However, the control unit 20 may include a standby time setting unit so that a timeout time which is a customer operation waiting time can be set. For example, the waiting time setting screen of the deposit amount confirmation screen illustrated in FIG. 10 may be displayed on the operation display unit 11 and the timeout time may be set by the operation of a staff member or the like. As a result, for example, as shown in FIG. 4, it is possible to avoid that the “wait” button is not displayed and the waiting time becomes long and it takes a long time to start the deposit process.

  (C-2) In the above-described embodiments, the case of the deposit process is illustrated, but the present invention can be applied to other transaction processes. For example, even in the case of a currency exchange transaction, the first and second embodiments may be applied to a screen for confirming the money exchange amount after receiving the input of the number of money types to be exchanged (or the money amount for each money type). it can.

  (C-3) The deposit amount confirmation screen 500 of FIG. 4 according to the first embodiment is an example, and is not limited to the screen example of FIG.

  For example, the deposit amount confirmation screen 500 of FIG. 4 does not display the “confirm” button, but may display the “confirm” button. Further, the deposit processing continuation guidance 502 may be highlighted such as displaying in red or blinking, for example, in order to attract the customer.

  Further, for example, the deposit amount confirmation screen 500 may have a partial deposit button so that a portion of cash can be deposited from the deposited amount. Thereby, even when the customer makes a large amount of money by making a mistake in the amount of money to be entered, it is possible to continue to make a deposit of only a part of the designated amount of the current amount of money to be entered. Further, for example, the deposit amount confirmation screen 500 may have an additional deposit button, and may accept cash input. Thereby, even when the input amount is small, it is possible to continuously perform cash input by the customer.

  (C-4) In each embodiment mentioned above, the case where notification of a payment process continuation guidance was notified to a customer on a payment amount confirmation screen was illustrated. However, guidance voice may be output from a speaker.

  DESCRIPTION OF SYMBOLS 1 ... ATM, 20 ... Control part, 201 ... Transaction processing part, 202 ... Display screen control part, 203 and 203A ... Screen setting part, 204 ... Timeout management part, 21 ... Memory | storage part, 211 ... Payment confirmation screen information, 212 ... Deposit amount confirmation screen setting information, 500 ... Deposit amount confirmation screen, 501 ... Cancel button, 502 ... Deposit processing continuation guidance, 520 ... Deposit amount confirmation screen setting screen, 521 ... Confirm button display selection section, 522 ... Cancel button display selection section 523... Time-over-time operation setting unit.

Claims (8)

Display means for displaying a screen according to the transaction procedure;
Display control means for displaying a confirmation screen including an exception button that includes a counting result of input cash and cancels the standby state and shifts to an exception process of the transaction procedure; and
A transaction apparatus comprising: transaction processing means for continuing transaction processing after a predetermined time has elapsed without selection of the exception button included in the confirmation screen.   The transaction apparatus according to claim 1, wherein the display control means displays a confirmation screen including a cancel button for canceling transaction processing as the exception button.   The transaction apparatus according to claim 2, wherein the display control means displays only the cancel button on the confirmation screen.   The transaction apparatus according to any one of claims 1 to 3, wherein the display control means displays a confirmation screen including guidance to continue the transaction process after a predetermined time has elapsed.   The transaction apparatus according to any one of claims 1 to 4, further comprising screen setting means for setting a component included in the confirmation screen.   6. The transaction apparatus according to claim 5, wherein the screen setting means includes displaying and selecting a selection button included in the confirmation screen.   7. The transaction apparatus according to claim 5, wherein the screen setting means includes selecting an operation setting after a predetermined time has elapsed.   8. The transaction apparatus according to claim 1, further comprising standby time setting means for setting an operation standby time of the confirmation screen.

Images