JP2016081383A - Sales data processing device and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a sales data processing device and program that allow a discovery of embezzlement of a payment to be facilitated.SOLUTION: A sales data processing device according to an embodiment comprises: payment code reception means; payment information reading means; payment receipt registration means; halt reception means; and record data output means. The payment code reception means is configured to receive an input of a payment code given to a payment slip, and payment information reading means is configured to read payment information on a payment amount of the payment slip and payment destination thereof on the basis of the payment code. The payment receipt registration means is configured to perform a payment receipt registration of the payment amount, and halt reception means is configured to receive a halt of the payment receipt registration. The record data output means is configured to, when the halt reception means receives the halt of the payment receipt registration, prepare halt record data having the halt of a payment receipt registration operation pertaining to the payment information recorded, and output the prepared halt record data to an information processing device.SELECTED DRAWING: Figure 4

Description

  Embodiments described herein relate generally to a sales data processing apparatus and a program.

  Conventionally, there is a storage agency service in which an agent such as a convenience store accepts payments for public charges, taxes, mail order sales, and the like. For example, when a payment handling slip (payment slip) with a code symbol is used, the POS terminal accepts information input such as a payment destination name, an account number, and a payment amount read by the scanner from the code symbol. When the store clerk receives the payment amount from the customer, the store performs settlement at the POS terminal, issues a receipt slip (receipt) from the printer, and hands it to the customer together with a payment receipt with the store mark pressed.

  In such a storage agent business, there have been cases where a store clerk dressed a payment received from a customer. That is, as a specific example, the store clerk who received the payment from the customer did not complete the deposit registration process, but handed the payment receipt with the store mark pressed to the customer, making it appear that the payment acceptance was completed. Then, after the customer left the cashier counter, the store clerk stopped the payment registration process and dressed the payment as if the payment registration process was canceled for customer convenience.

  In order to prevent such unauthorized dressing, a technique related to a POS terminal that issues a customer slip (receipt) from a printer and proves that payment registration has been properly performed is also disclosed. However, since customers often do not check slips if they receive a payment receipt, it is difficult for customers to notice fraudulently. Therefore, conventionally, it has been desired to develop a POS terminal that can easily detect improper payment payment.

  The problem to be solved by the present invention is to provide a sales data processing device and a program that can easily detect unauthorized payment of payment.

  The sales data processing apparatus according to the embodiment includes a payment code receiving unit, a payment information reading unit, a payment registration unit, a cancellation receiving unit, and a recording data output unit. The payment code receiving means receives the input of the payment code attached to the payment slip. The payment information reading means reads payment information including the payment amount of the payment slip and payment destination information based on the payment code received by the payment code receiving means. The payment registration means performs payment registration of the payment amount read by the payment information reading means. The cancellation accepting unit accepts cancellation of the deposit registration. Recording data output means, when the cancellation acceptance means accepts the cancellation of the payment registration, generates the cancellation recording data recording that the payment registration work related to the payment information has been canceled, and the generated cancellation recording data Output to the processing unit.

FIG. 1 is a schematic configuration diagram of a store system according to the present embodiment. FIG. 2 is a block diagram illustrating a hardware configuration of the store server. FIG. 3 is a block diagram showing a functional configuration of the POS terminal. FIG. 4 is a flowchart illustrating an example of a procedure of a storage agent service executed by the POS terminal. FIG. 5 is a diagram illustrating a screen configuration example of a job selection screen. FIG. 6 is a diagram illustrating a screen configuration example of the number input screen. FIG. 7 is a diagram illustrating a screen configuration example of the guidance screen. FIG. 8 is a diagram illustrating a screen configuration example of the payment details screen. FIG. 9 is an explanatory diagram showing a data configuration example of the transaction data when input is stopped. FIG. 10 is a diagram illustrating a screen configuration example of the approval screen. FIG. 11 is a diagram illustrating a display example of a notification message. FIG. 12 is a diagram illustrating an example of a registration screen displayed on the store clerk display. FIG. 13 is a diagram showing an example of a receiving screen displayed on the customer display. FIG. 14 is a diagram showing an example of a registration screen that displays the number of payment slips whose input has been canceled. FIG. 15 is a diagram showing an example of a receiving screen that displays the number of payment slips whose input has been canceled.

  FIG. 1 is a schematic configuration diagram of a store system 100 according to the present embodiment. The POS terminal 1 is a sales data processing device that registers sales data at a store. The number of POS terminals 1 used in the store is not particularly limited. Moreover, below, the same code | symbol is shown about the same structure shown by several drawing, and the overlapping description may be abbreviate | omitted.

  The store server 4 is connected to the POS terminal 1 in the store via a network such as a LAN (Local Area Network) 3. The store server 4 performs sales management, inventory management, order management, business record management, etc. in the store based on the data output from the POS terminal 1.

  Next, the store server 4 will be described. FIG. 2 is a block diagram illustrating a hardware configuration of the store server 4. The store server 4 includes a control unit 41 having a computer configuration including a CPU, a ROM, a RAM, and the like. In addition, a keyboard 45, a display 46, a printer 47, and an HDD (Hard Disk Drive) 48 are connected to the control unit 41 via a bus 42 and an I / O device control unit 44. Further, the control unit 41 performs data communication with the POS terminal 1 via the communication I / F (Interface) 431 and the LAN 3.

  The HDD 48 stores various data files such as the transaction storage unit 481 in addition to various control programs for operating the CPU of the control unit 41. The transaction storage unit 481 is a memory area for storing transaction data (hereinafter referred to as transaction data) transmitted by each POS terminal 1 in the store.

  In the transaction storage unit 481, transaction data, such as sales registration at each POS terminal 1, deposit registration, withdrawal registration, deposit registration for storage agency, etc. are recorded in chronological order so that each transaction content can be identified. Stored. The transaction data relating to the depositing registration for the storage agent will be described later with reference to FIG.

  Next, the POS terminal 1 will be described. FIG. 3 is a block diagram showing a functional configuration of the POS terminal 1. The POS terminal 1 includes a control unit 11 having a computer configuration including a CPU, a ROM, a RAM, and the like. In addition, a keyboard 15, a scanner 16, a store clerk display 17, a customer display 18, a printer 19, a drawer 20, and an HDD 60 are connected to the controller 11 via a bus 12 and an I / O device controller 14. Yes. Touch panels 171 and 181 are stacked on the display screens of the store clerk display 17 and the customer display 18, respectively.

  The control unit 11 performs data communication with the store server 4 via the communication I / F 13 and the LAN 3. The HDD 60 stores various control programs for operating the CPU of the control unit 11, a product master (not shown), a payment master 61, a sales file 62, and the like. The payment master 61 is a master file that stores payment codes and payment information in association with each other. The payment information is information related to payment generally described in a payment handling slip (hereinafter simply referred to as a payment slip). For example, as the payment information, the name and account number of the payment destination, the payment amount, the fee, the payment deadline, information on the payer, and the like are used.

  The storage location of the payment master 61 is not particularly limited. The host server such as the store server 4 may have a form, and the POS terminal 1 may read payment information from the server.

  Next, a program according to the present embodiment will be described. As shown in FIG. 3, the program executed by the POS terminal 1 of this embodiment has a module configuration including a display control unit 51, an input reception unit 52, a registration unit 53, and a transaction output unit 54. As actual hardware, a CPU (processor) reads out and executes the program of the present embodiment from a storage medium, whereby the above-described units are loaded onto the main storage device, and a display control unit 51, an input reception unit 52, and a registration unit 53 are loaded. The Tran output unit 54 is generated on the main memory.

  The program executed by the POS terminal 1 of the present embodiment is provided by being incorporated in advance in the ROM or the HDD 60 or the like. The program executed in the POS terminal 1 of the present embodiment is a file in an installable format or an executable format, and is a computer such as a CD-ROM, a flexible disk (FD), a CD-R, a DVD (Digital Versatile Disk). You may comprise so that it may record and provide on a readable recording medium.

  Furthermore, the program executed by the POS terminal 1 of the present embodiment may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. Further, the program executed by the POS terminal 1 of the present embodiment may be provided or distributed via a network such as the Internet.

  The display control unit 51 controls the entire display operation in the store clerk display 17 and the customer display 18. Screen configuration examples of various screens displayed on the clerk display 17 and the customer display 18 will be described later with reference to the drawings.

  The input receiving unit 52 receives various instruction operations and input of various information according to input operations on the keyboard 15, the scanner 16, the touch panels 171, 181, and the like.

  For example, the scanner 16 reads a payment code from a code symbol attached to the payment slip. Then, the input reception part 52 reads the payment information corresponding to the payment code from the payment master 61 and receives it.

  The registration unit 53 registers the payment information and the deposit received in the storage agent business in the sales file 62. It should be noted that the registration data related to the storage agent business may be stored separately from the sales file 62 by providing a file other than the sales registration of the general merchandise.

  The transaction output unit 54 generates transaction data (transaction data) in which details of various operations such as product sales registration, deposit registration, withdrawal registration, and storage agency operations are recorded, and outputs the transaction data to the store server 4. The transaction data is data (record data) for recording transaction details in time series, and is sometimes referred to as transaction data or detail data.

  When the process is canceled during the deposit registration process in the storage agent service, the transaction output unit 54 generates transaction data (stop record data) that records the cancellation of the deposit registration. Then, the transaction output unit 54 outputs the generated transaction data to the store server 4. Note that the output destination server is not limited to the store server 4 and may be output to other upper servers, information processing terminals for fraud monitoring, and the like. For example, a portable electronic device such as a tablet terminal may be used as an information processing terminal for fraud monitoring.

  Next, an example of the procedure of the storage agent service executed by the POS terminal 1 will be described with reference to FIG. FIG. 4 is a flowchart illustrating an example of a procedure of a storage agent service executed by the POS terminal 1.

  First, the display control unit 51 displays a job selection screen 71 (see FIG. 5) on the salesclerk display 17. In order to display the job selection screen 71, for example, an icon or a key for shifting to the job selection screen 71 is provided on the registration screen or the keyboard 15. And when the input reception part 52 receives input operation in the keyboard 15 or the touch panel 171, the display control part 51 should just display the work selection screen 71 on the display 17 for shop assistants.

  FIG. 5 is a diagram illustrating a screen configuration example of the job selection screen 71. As shown in FIG. 5, the work selection screen 71 is provided with a selection key 711 for starting a storage agent work. When the input receiving unit 52 receives a touch operation of the storage agent work selection key 711 (step S1), the display control unit 51 displays a number input screen 72 (see FIG. 6).

  FIG. 6 is a diagram illustrating a screen configuration example of the number input screen 72. As shown in FIG. 6, the number input screen 72 is provided with a numeric keypad for inputting the number of accepted payment slips. When the input receiving unit 52 receives an input of the number of paid-in slips via the numeric keypad (step S2), the display control unit 51 displays a guidance screen 73 (see FIG. 7).

  FIG. 7 is a diagram illustrating a screen configuration example of the guidance screen 73. As shown in FIG. 7, the guidance screen 73 displays guidance for instructing the scanner 16 to read a barcode (payment code) attached to the payment slip, and an operation image. When the scanner 16 reads the payment code (step S3), the registration unit 53 inquires payment information to the payment master 61 (see FIG. 3) using the read payment code. And the display control part 51 displays the payment information regarding payment, such as the payee name, account number, and amount of money read from the payment master 61, on the payment details screen 74 (see FIG. 8) (step S4).

  FIG. 8 is a diagram illustrating a screen configuration example of the payment details screen 74. The payment details screen 74 displays payment information regarding payment, such as a payment destination name, an account number, and an amount. In addition, the payment details screen 74 displays the number of payment slips 741 input from the number input screen 72 (see FIG. 6). In addition, the payment details screen 74 displays the number 742 of payment slips that have been accepted by reading the payment code by the scanner 16. Further, the payment details screen 74 is provided with an input stop icon 743 and a reception end icon 744.

  The input stop icon 743 is an icon for accepting an instruction to stop the payment registration process for the payment slip. The reception end icon 744 is an icon for ending the payment slip reading process, that is, the process of reading the payment code using the scanner 16 and proceeding to the next settlement process.

  When the input receiving unit 52 receives the selection operation of the input stop icon 743 (step S5: Yes), the registration unit 53 clears the read payment information. And the registration part 53 complete | finishes a payment registration process, without performing payment registration, payment processing, payment information registration, or transmission of payment information. In addition, the transaction output unit 54 generates transaction data including the payment information received as described above and information indicating that the payment registration process for the payment information is stopped. The transaction output unit 54 outputs the generated transaction data to the store server 4.

  FIG. 9 is an explanatory diagram showing a data configuration example of transaction data generated when input is stopped. When receiving the input cancel operation, the Tran output unit 54 receives the input cancel operation date (stop date), the registration number of the POS terminal 1 that accepted the input cancel operation (that is, identification information of the POS terminal 1), the input stop operation. Trandata is generated including the operator information, which is the identification information of the operator who has logged in when the card is received, and the number of sheets received (the number input in step S2).

  In addition, the transaction output unit 54 generates transaction data including information on the name of the payment destination, account information, payment amount, etc. as the payment destination information read from the payment master 61 based on the payment code. Then, the transaction output unit 54 outputs the generated transaction data to the store server 4 via the LAN 3 (step S6). The store server 4 records the received transaction data in the transaction storage unit 481 of the HDD 48.

  When there are a plurality of payment slips received from the number input screen 72 (see FIG. 6), the input receiving unit 52 cancels the payment registration for all the payment slips. That is, the registration unit 53 clears payment information for all the payment slips. The transaction output unit 54 outputs the number of canceled payment slips and payment destination information (name, account information, payment amount) for each payment slip in the transaction data. The transaction output unit 54 may calculate the canceled total amount, and output the calculated total amount included in the transaction data.

  When there are a plurality of payment slips received from the number input screen 72, the input reception unit 52 may accept which payment slip the input is to be stopped. In this case, the registration unit 53 may clear the payment information for the payment slip that is the subject of input cancellation. Then, the transaction output unit 54 only needs to output the transaction data including the number of payment slips whose input has been canceled and payment destination information corresponding to the payment slips whose input has been canceled.

  On the other hand, if the selection operation of the input stop icon 743 is not accepted on the payment details screen 74 (see FIG. 8) (step S5: No), the process proceeds to step S7. If the selection operation of the reception end icon 744 (see FIG. 8) is not accepted (step S7: No), the process returns to step S3. When the selection operation of the acceptance end icon 744 is accepted (step S7: Yes), the registration unit 53 determines whether or not the number of accepted payment slips is appropriate (step S8).

  If the number received in step S2 matches the number of payment slips accepted for payment processing by reading the payment code in step S3, the number of payment slips processed is appropriate (step S8: Yes). Accordingly, since the processing for reading all the payment slips for the number of received sheets has been completed, the process proceeds to step S10. If the number of paid-in codes read has not reached the accepted number of sheets, the processing for reading all the payment slips for the accepted number of sheets has not been completed (step S8: No). In this case, the display control unit 51 displays an error message on the clerk display 17 (step S9), and returns to step S3.

  If it is Step S8: Yes, the display control part 51 will display the approval screen 81 (refer FIG. 10) on the display 18 for customers (step S10). FIG. 10 is a diagram illustrating a screen configuration example of the approval screen 81. On the approval screen 81, the details of the received contents are displayed to the customer who applies for the storage agent, and a message for confirming the received contents is displayed. In addition, a confirmation icon 811 is provided on the approval screen 81.

  While the approval screen 81 is displayed on the customer display 18, the display control unit 51 displays a notification message 75 (see FIG. 11) on the store clerk display 17. FIG. 11 is a diagram illustrating a display example of the notification message 75. The notification message 75 indicates a message for notifying the store clerk that the approval screen 81 is displayed on the customer display 18. The notification message 75 displays a message that prompts the customer to confirm the display content of the approval screen 81 and to operate the confirmation icon 811.

  And if the confirmation icon 811 (refer FIG. 10) is selected in the approval screen 81 of the display 18 for customers, the input reception part 52 will accept approval operation by a customer. Then, the display control unit 51 switches the clerk display 17 and the customer display 18 to display screens as shown in FIGS. 12 and 13 (step S11).

  FIG. 12 is a diagram showing an example of a registration screen 76 displayed on the store clerk display 17. The display control unit 51 ends the display of the notification message 75 (see FIG. 11) on the clerk display 17 and displays a registration screen 76 reflecting the received content as shown in FIG. In addition, the display control unit 51 displays a guidance message and an illustration prompting the customer to press the store stamp on the payment slip and give it to the customer in the remarks column of the registration screen 76.

  FIG. 13 is a diagram showing an example of the receiving screen 82 displayed on the customer display 18. The receipt screen 82 shows a guidance message 821 urging the customer to receive a payment slip receipt along with the receipt. A receipt illustration 823 with the store name, date / time, name of person in charge, number of sheets received, and the like is displayed together with the illustration 822 of the receipt with the store stamp pressed. By attaching such illustrations 822 and 823 to the guidance message 821, the customer can be prompted to receive and confirm both the receipt and the receipt.

  As described above, when the POS terminal 1 according to the present embodiment accepts the cancellation of the payment registration, the POS terminal 1 outputs the stop record data (for example, transaction data) recording that the payment registration operation is stopped to the information processing apparatus such as the host server. . As a result, the server administrator can quickly recognize that the deposit has been canceled. Then, it is possible to promptly check the situation by inquiring to the cashier person as to whether or not the cancellation processing is performed for customer convenience. Therefore, according to the present embodiment, it is possible to provide a sales data processing apparatus and a program that can easily detect unauthorized payment of payment.

  Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  For example, on the registration screen 76 (see FIG. 12) and the receiving screen 82 (see FIG. 13) displayed in step S11, it may be displayed that the payment service input stop has been accepted. FIG. 14 is a diagram showing an example of a registration screen 77 that displays the number 771 of payment slips whose input has been canceled. FIG. 15 is a diagram showing an example of the receiving screen 83 displaying the number 831 of payment slips whose input has been canceled.

  As shown in FIG. 14, the number 771 of payment slips whose input has been canceled is displayed on the clerk display unit 17, whereby the operator can be notified that the POS terminal 1 has recognized the input stop. This makes it possible for the operator to be aware that monitoring is performed by the POS terminal 1, so that the operator does not easily cancel input. As a result, illegal payment of the paid-in money can be prevented. Further, as shown in FIG. 15, by displaying on the customer display 18 the number 831 of payment slips whose input has been canceled, it is possible to inform the customer of the fact that the payment processing has been canceled and the number of the canceled payments. Therefore, it is possible to easily detect an erroneous operation or fraud of the store clerk when there is an input stop unintended by the customer.

  In the above description, the example in which the POS terminal 1 reads the payment information corresponding to the payment code from the payment master 61 has been described, but the embodiment is not limited thereto. When a code having a large number of digits can be used, the payment information may be encoded and included in the payment code. Then, it is only necessary to decode and accept the payment information directly from the code symbol. With such a configuration, the inquiry to the payment master 61 can be omitted.

  In the above description, the transaction data is generated and output when the payment registration is canceled. However, the POS terminal 1 may generate and output data in another format at the same timing. For example, the control unit 11 of the POS terminal 1 may generate display data and print data for notification each time input is stopped and output them to the outside. When receiving the data, the host server or the information processing terminal that receives the notification may display or print out the POS number whose input has been stopped on the display.

  DESCRIPTION OF SYMBOLS 1 ... POS terminal, 4 ... Store server, 100 ... Store system, 481 ... Tran storage part, 11 ... Control part, 51 ... Display control part, 52 ... Input reception part, 53 ... Registration part, 54 ... Tran output part, 61 ... Payment master.

JP 2002-260106 A

Claims (6)

A payment code receiving means for receiving an input of a payment code attached to the payment slip;
Based on the payment code received by the payment code receiving means, payment information reading means for reading payment information including the payment amount of the payment slip and payment destination information;
Payment registration means for performing payment registration of the payment amount read by the payment information reading means;
Cancellation acceptance means for accepting cancellation of the deposit registration;
When the cancellation accepting unit accepts cancellation of the payment registration, it generates cancellation record data recording that the payment registration work related to the payment information has been canceled, and outputs the generated cancellation record data to the information processing device Data output means;
A sales data processing apparatus.   The recorded data output means includes the date and time when the cancellation acceptance means accepts the cancellation of the deposit registration, the identification information of the sales data processing apparatus that accepted the cancellation of the deposit registration, and the identification information of the operator of the sales data processing apparatus The sales data processing device according to claim 1, wherein the information reading unit generates the stop record data including the payment amount read from the payment slip and information on the payment destination.   The sales data processing device according to claim 1 or 2, wherein the record data output means generates the stop record data including information indicating the number of payment slips for which the stop acceptance means has accepted the cancellation of the deposit registration. .   The display control means according to any one of claims 1 to 3, further comprising display control means for displaying on the display that the payment registration has been canceled when the cancellation acceptance means accepts the cancellation of the payment registration. Sales data processing device.   5. The sales data processing apparatus according to claim 4, wherein the display control means displays the number of payment slips on which the cancellation acceptance means accepts the cancellation of the deposit registration on the display. In the sales data processing device, the computer
A payment code receiving means for receiving an input of a payment code attached to the payment slip;
Based on the payment code received by the payment code receiving means, payment information reading means for reading payment information including the payment amount of the payment slip and payment destination information;
Payment registration means for performing payment registration of the payment amount read by the payment information reading means;
Cancellation acceptance means for accepting cancellation of the deposit registration;
When the cancellation accepting unit accepts cancellation of the payment registration, it generates cancellation record data recording that the payment registration work related to the payment information has been canceled, and outputs the generated cancellation record data to the information processing device Data output means;
Program to make it function.

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