JP2016081090A - Facility maintenance management system, terminal of person-in-charge of facility, terminal of maintenance company, and management device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To perform facility maintenance management.SOLUTION: A facility maintenance management system 10 is connected with a terminal 100 of a person-in-charge of facility, a terminal 300 of a maintenance company, and a management device 400 which manages the whole system. The management device comprises: maintenance determination means for determining whether maintenance is needed; notification information transmission means for notifying the person in charge of facility of maintenance; maintenance request information reception means for receiving maintenance request information; and maintenance request information transmission means for requesting the maintenance. The terminal of the person-in-charge of facility comprises: notification information reception means for receiving notification information from the management device; maintenance request reception means for receiving a maintenance request; and maintenance request information transmission means for transmitting maintenance request information to the management device. The terminal of the maintenance company comprises: maintenance request information reception means for receiving the maintenance request information from the management device; and maintenance request information display means for displaying the maintenance request information on a display device.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an equipment maintenance management system, an equipment staff terminal, a maintenance company terminal, and a management apparatus.

  The following maintenance inspection systems are known. In this maintenance / inspection system, consumable parts whose remaining life days are approaching can be specified, and for the specified consumable parts, a manufacturer can be requested to estimate the parts (for example, Patent Document 1).

JP 2012-226642 A

  When it is determined that equipment maintenance is required based on the service life, notification that equipment maintenance is necessary, acceptance of maintenance requests from the person in charge of the property where the equipment is installed, maintenance to contractors based on maintenance requests Generally, maintenance is performed on the equipment through a procedure such as a request. For this reason, it is desired to automate these flows. However, in the conventional maintenance and inspection system, a system for managing these flows in total has not been studied at all.

The facility maintenance management system according to the present invention includes a facility staff terminal operated by a facility staff who manages equipment provided in a property to be maintained, a maintenance contractor terminal possessed by a maintenance contractor performing facility maintenance work, and a facility staff A management device that communicates with the operator terminal and maintenance company terminal to manage the entire system is connected via a communication line, and the management device records the useful life of the equipment recorded for each equipment provided in the property to be maintained. And a maintenance judging means for judging whether or not there is equipment requiring maintenance based on the operational status of the equipment, and a person in charge of the equipment when the maintenance judging means judges that there is equipment requiring maintenance. Notification information for notifying that equipment maintenance is required The maintenance request information is received by the maintenance request information receiving means for receiving the maintenance request information for the maintenance target equipment specified based on the notification information, and the maintenance request information receiving means. A maintenance request information transmitting means for transmitting maintenance request information for requesting maintenance to the maintenance target equipment to the maintenance contractor terminal when received, and the facility person in charge terminal receives notification information from the management device For the notification information received by the information receiving means and the notification information receiving means, a maintenance request receiving means for receiving a maintenance request for the maintenance target equipment from a person in charge of the equipment, and a maintenance request receiving means for the maintenance target equipment. Maintenance request information transmitting means for transmitting maintenance request information for the maintenance target equipment to the management device when a nonce request is received, and the maintenance contractor terminal includes maintenance request information receiving means for receiving maintenance request information from the management device, And maintenance request information display means for displaying the maintenance request information received by the maintenance request information receiving means on the display device.
The equipment staff terminal according to the present invention is used in the equipment maintenance management system described above.
The maintenance contractor terminal according to the present invention is used in the equipment maintenance management system described above.
The management apparatus according to the present invention is used in the equipment maintenance management system described above.

  According to the present invention, when it is determined that the maintenance of the equipment is necessary based on the service life, the notification that the maintenance of the equipment is necessary, the reception of the maintenance request from the person in charge of the equipment, and the maintenance contractor based on the maintenance request Operations required for maintenance of equipment, such as maintenance requests, can be centrally managed on the system.

1 is a block diagram showing a configuration of an embodiment of an equipment maintenance management system 10. FIG. It is a block diagram which shows the structure of one Embodiment of the equipment person-in-charge terminal. It is a block diagram which shows the structure of one Embodiment of the inventory confirmation destination terminal. 3 is a block diagram illustrating a configuration of an embodiment of a maintenance company terminal 300. FIG. 2 is a block diagram illustrating a configuration of an embodiment of a management apparatus 400. FIG. It is a flowchart figure which shows the flow of the process performed with the equipment person in charge terminal 100. FIG. FIG. 10 is a flowchart showing a flow of processing executed by an inventory check destination terminal 200. FIG. 10 is a flowchart showing a flow of an estimate reply process executed at the maintenance company terminal 300. FIG. 10 is a flowchart showing a flow of post-maintenance request processing executed at the maintenance company terminal 300. 6 is a flowchart showing a flow of processing executed by the management apparatus 400.

  FIG. 1 is a block diagram showing a configuration of an embodiment of an equipment maintenance management system according to the present embodiment. The equipment maintenance management system 10 includes an equipment person in charge terminal 100 operated by an equipment person in charge who manages equipment provided in a property to be maintained, and an inventory confirmation destination terminal 200 possessed by an inventory confirmation destination supplier of parts required for equipment maintenance. A maintenance company terminal 300 possessed by a maintenance company that performs maintenance work on equipment, a management apparatus 400 that manages the entire system by communicating with the equipment person in charge terminal 100, the inventory check destination terminal 200, and the maintenance company terminal 300, For example, it is connected via a communication line such as the Internet or a mobile phone network.

  In the present embodiment, a case is assumed in which maintenance such as replacement of equipment or replacement of parts is performed at the maintenance time of each equipment specified based on the useful life for equipment provided in the property to be maintained.

  In this embodiment, for example, a property used as an office, a property used as a warehouse, a property used as a store, a property used as a residence, and the like are assumed as the property. In addition, as equipment to be maintained, exterior equipment, interior equipment, and various equipment installed as equipment in the property are assumed. For example, in the case of a property used as a store, exterior equipment, interior equipment, and various equipment installed as equipment in the store, such as store signs, air conditioning equipment in the store, wallpaper, carpets, lighting fixtures, cash register terminals, etc. However, it becomes a management target in the equipment maintenance management system 10 in the present embodiment. The facilities listed here are only examples, and the facilities to be managed by the facility maintenance management system 10 differ depending on the property to be maintained.

  Hereinafter, in the equipment maintenance management system 10 in this Embodiment, the detail of the process performed with the equipment person in charge terminal 100, the inventory confirmation destination terminal 200, the maintenance contractor terminal 300, and the management apparatus 400 is demonstrated.

  As the equipment person-in-charge terminal 100, for example, assuming a property used as a store, a personal computer or a tablet terminal installed in the store or a headquarter organization that manages the store is used, and various types of devices installed in the store are used. It is operated by an equipment person in charge of equipment management. FIG. 2 is a block diagram showing a configuration of an embodiment in the case where a personal computer is used as the equipment person-in-charge terminal 100. The equipment staff terminal 100 includes an operation member 101, a connection IF (interface) 102, a control device 103, a recording device 104, and a display device 105.

  The operation member 101 includes various devices such as a keyboard and a mouse that are operated by an equipment person who is an operator of the equipment person terminal 100.

  The connection IF 102 is an interface for connecting the equipment staff terminal 100 to a communication line such as the Internet. For example, a wired LAN module for connecting to the Internet by wire, or a wireless LAN module for connecting to the Internet wirelessly. Etc. are used. In the present embodiment, the facility staff terminal 100 communicates with the management device 400 via the connection IF 102.

  The control device 103 is configured by a CPU, a memory, and other peripheral circuits, and controls the facility staff terminal 100 as a whole. The memory constituting the control device 103 is a volatile memory such as SDRAM, for example. This memory is used as a work memory for the CPU to expand the program when the program is executed and a buffer memory for temporarily recording data. For example, data read through the connection IF 102 is temporarily recorded in the buffer memory.

  The recording device 104 is a recording device for recording various data stored by the equipment person in charge terminal 100, data of a program to be executed by the control device 103, and the like, for example, HDD (Hard Disk Drive) or SSD (Solid). State Drive) or the like is used. The program data recorded in the recording device 104 is provided by being recorded on a recording medium such as a CD-ROM or DVD-ROM, or provided via a network, and records the program data acquired by the user. By installing in the device 104, the control device 103 can execute the program.

  The display device 105 is a liquid crystal monitor, for example, and displays various information output from the control device 103.

  As the inventory check destination terminal 200, for example, a personal computer or a tablet terminal installed at an inventory check destination supplier that performs inventory check of parts required for equipment maintenance is used and operated by an inventory check person in charge of inventory check. . In addition, as a stock check destination trader, for example, a parts maker that holds a stock of parts, a prime contractor that undertakes stock check for the parts maker, and the like are assumed.

  FIG. 3 is a block diagram showing a configuration of an embodiment when a personal computer is used as the inventory check destination terminal 200. The inventory confirmation destination terminal 200 includes an operation member 201, a connection IF (interface) 202, a control device 203, and a recording device 204. And a display device 205.

  The operation member 201 includes various devices such as a keyboard and a mouse operated by an inventory checker who is an operator of the inventory check destination terminal 200.

  The connection IF 202 is an interface for connecting the inventory check destination terminal 200 to a communication line such as the Internet. For example, a wired LAN module for connecting to the Internet by wire or a wireless LAN module for connecting to the Internet wirelessly Etc. are used. In the present embodiment, the inventory confirmation destination terminal 200 communicates with the management apparatus 400 via the connection IF 202.

  The control device 203 includes a CPU, a memory, and other peripheral circuits, and controls the entire inventory check destination terminal 200. In addition, the memory which comprises the control apparatus 203 is volatile memory, such as SDRAM, for example. This memory is used as a work memory for the CPU to expand the program when the program is executed and a buffer memory for temporarily recording data. For example, data read through the connection IF 202 is temporarily recorded in the buffer memory.

  The recording device 204 is a recording device for recording various data stored in the inventory check destination terminal 200, data of a program to be executed by the control device 203, and the like, for example, HDD (Hard Disk Drive) or SSD (Solid). State Drive) or the like is used. The program data recorded in the recording device 204 is provided by being recorded on a recording medium such as a CD-ROM or DVD-ROM, or provided via a network, and records the program data acquired by the user. By installing in the device 204, the control device 203 can execute the program.

  The display device 205 is a liquid crystal monitor, for example, and displays various information output from the control device 203.

  As the maintenance trader terminal 300, for example, a personal computer or a tablet terminal installed in a maintenance trader who performs equipment maintenance is used and operated by a maintenance person in charge of equipment maintenance. FIG. 4 is a block diagram showing a configuration of an embodiment when a personal computer is used as the maintenance company terminal 300. The maintenance company terminal 300 includes an operation member 301, a connection IF (interface) 302, a control device 303, and a recording device 304. And a display device 305.

  The operation member 301 includes various devices operated by a maintenance person who is an operator of the maintenance company terminal 300, such as a keyboard and a mouse.

  The connection IF 302 is an interface for connecting the maintenance company terminal 300 to a communication line such as the Internet. For example, a wired LAN module for connecting to the Internet by wire, a wireless LAN module for connecting to the Internet wirelessly, etc. Is used. In the present embodiment, the maintenance company terminal 300 communicates with the management apparatus 400 via the connection IF 302.

  The control device 303 is constituted by a CPU, a memory, and other peripheral circuits, and controls the entire maintenance company terminal 300. Note that the memory constituting the control device 303 is a volatile memory such as an SDRAM. This memory is used as a work memory for the CPU to expand the program when the program is executed and a buffer memory for temporarily recording data. For example, data read through the connection IF 302 is temporarily recorded in the buffer memory.

  The recording device 304 is a recording device for recording various data stored by the maintenance contractor terminal 300, data of a program to be executed by the control device 303, and the like, for example, HDD (Hard Disk Drive) or SSD (Solid State). Drive) or the like is used. The program data recorded in the recording device 304 is provided by being recorded on a recording medium such as a CD-ROM or DVD-ROM, or is provided via a network, and the program data acquired by the user is recorded. By installing in the device 304, the control device 303 can execute the program.

  The display device 305 is a liquid crystal monitor, for example, and displays various information output from the control device 303.

  As the management device 400, for example, a server device or a personal computer installed by a management company that manages the facility maintenance management system 10 is used, and is operated by a manager in charge of the management company. FIG. 5 is a block diagram showing a configuration of an embodiment when a server device is used as the management device 400. The management device 400 includes an operation member 401, a connection IF (interface) 402, a control device 403, and a recording device 404.

  The operation member 401 includes various devices such as a keyboard and a mouse that are operated by a management person who is an operator of the management device 400.

  The connection IF 402 is an interface for connecting the management apparatus 400 to a communication line such as the Internet. For example, a wired LAN module for connecting to the Internet by wire, a wireless LAN module for connecting to the Internet wirelessly, and the like. Used. In the present embodiment, the management apparatus 400 communicates with the equipment person-in-charge terminal 100, the inventory check destination terminal 200, and the maintenance company terminal 300 via the connection IF 402.

  The control device 403 includes a CPU, a memory, and other peripheral circuits, and controls the entire management device 400. In addition, the memory which comprises the control apparatus 403 is volatile memories, such as SDRAM, for example. This memory is used as a work memory for the CPU to expand the program when the program is executed and a buffer memory for temporarily recording data. For example, data read through the connection IF 402 is temporarily recorded in the buffer memory.

  The recording device 404 is a recording device for recording various data stored by the management device 400, data of a program to be executed by the control device 403, and the like, for example, HDD (Hard Disk Drive) or SSD (Solid State Drive). ) Etc. are used. The program data recorded in the recording device 404 is provided by being recorded on a recording medium such as a CD-ROM or DVD-ROM, or provided via a network, and records the program data acquired by the user. By installing in the device 404, the control device 403 can execute the program.

  In the present embodiment, for each property managed using the facility maintenance management system 10, property information including various information related to the property is recorded in the recording device 404 of the management device 400. Property information includes: construction drawing data of the property, equipment data indicating the equipment provided in the property, contract data of various contracts concluded in relation to the property, estimate data obtained from an external contractor in relation to the property, property Order form data when an order is made to an external contractor in relation to the property, data on a list of contractors contracted for maintenance and construction related to the property, and a transmission destination necessary for transmitting information to the equipment staff terminal 100 provided for the property Various data such as information is included. Note that, as the facility data, for example, facility identification information such as a facility code for uniquely identifying each facility included in the property may be recorded. Further, as the data of the trader list, for example, the trader name and the contact information (telephone number, mail address, etc.) of the trader may be recorded for each trader. Moreover, what is necessary is just to record the mail address of the person in charge of equipment as transmission destination information.

  The recording device 404 records useful life information indicating the useful life of the equipment provided in the property. As the useful life information, an equipment code for uniquely identifying each equipment provided in the property and the useful life of the equipment specified by the equipment code are recorded in association with each other. Thereby, the control apparatus 403 can specify the useful life of each equipment, if the useful life information is referred in the process mentioned later.

  In the recording device 404, operating status information indicating the operating status of the equipment included in the property is recorded. As the operating status information, an equipment code for uniquely identifying each equipment included in the property and an operating status of the equipment specified by the equipment code are recorded in association with each other. The operation status of the facility includes information on the business hours of the property subject to maintenance, the regular holiday of the property subject to maintenance, and the expected operation rate per month of the facility. Thereby, the control apparatus 403 can specify the operation status of each facility by referring to the operation status information in the processing described later.

  In the recording device 404, merchant information related to each merchant included in the above-described merchant list is recorded. As the supplier information, for example, for each supplier, the location of the supplier, the name of the representative, and evaluation data serving as an evaluation index of the supplier are recorded. As the evaluation data used as the evaluation index of the trader, the evaluation score assigned to each company by the company evaluating the company, the rating information assigned to each company by the company rating the company, and the like may be used.

  In the management apparatus 400, the control apparatus 403 refers to the above-described property information, and specifies the facilities included in the property for each property based on the facility data included in the property information. For each specified facility, the service life and operation status of the facility are specified with reference to the above-mentioned service life information and operation status information.

  The control device 403 calculates the total operation time of the facility for each facility based on the operation status information. Specifically, as described above, the operation status information includes information on the business hours of the property subject to maintenance, the regular holiday of the property subject to maintenance, and the estimated operation rate per month of the facility. Based on the business hours of the target property and the regular holidays of the property subject to maintenance, obtain the operating time of the property subject to maintenance, and multiply the operating time of the property subject to maintenance by the expected operating rate per month of the equipment. Calculate the operating hours of equipment per month. The control device 403 calculates the cumulative value of the operation time of the equipment per month calculated as described above as the total operation time of the equipment.

  When the total operating time of the equipment calculated as described above reaches a time corresponding to the useful life of the equipment specified based on the useful life information, the control device 403 indicates that the equipment needs maintenance. judge.

  When there is a facility that is determined to require maintenance among the facilities included in the property, the control device 403 notifies the facility staff terminal 100 of the property equipped with the facility that the facility needs to be maintained. To send notification information. Here, the transmission destination may be specified based on the transmission destination information included in the above-described property information. The notification information includes information on the equipment code and equipment name of equipment that requires maintenance, information on parts that require maintenance in the equipment, and the like. Thereby, it is possible to notify the equipment person in charge of the property provided with the equipment determined to require maintenance that there is equipment requiring maintenance.

  It is assumed that the process for determining whether there is a facility requiring maintenance is executed at a preset timing. For example, a predetermined timing may be set such as every day at 10 am or every Monday at 10 am. Alternatively, the timing may be set so that processing is executed at predetermined time intervals, such as every hour.

  In the facility staff terminal 100, when receiving the notification information from the management device 400, the control device 103 displays the received notification information on the display device 105. As a result, the person in charge of the facility can grasp that there is a facility that needs maintenance in the property that he is in charge of.

  The person in charge of the facility can instruct to check the inventory of parts required for maintenance after confirming the contents of the notification information. For example, on the screen on which the notification information is displayed, an “inventory check” button for receiving an inventory check instruction from the equipment person in charge is arranged, and the equipment person in charge presses this “inventory confirmation” button. Thus, it is possible to instruct stock confirmation.

  When it is detected that the inventory check is instructed by the person in charge of the equipment, the control device 103 transmits, to the management device 400, inventory check request information for requesting the inventory check of the part for which the inventory check is instructed. . Note that information for specifying a transmission destination is registered in advance.

  In the management apparatus 400, when the control apparatus 403 receives the inventory confirmation request information from the equipment staff terminal 100, the inventory inquiry information for inquiring the inventory confirmation destination terminal 200 about the inventory of the parts for which the inventory confirmation is requested. Send. Note that information for specifying a transmission destination is registered in advance.

  In the inventory check destination terminal 200, when receiving the inventory inquiry information from the management apparatus 400, the control device 203 specifies the inventory status of the inquired part. In order to specify the inventory status of the parts, for example, the control device 203 displays the received inventory inquiry information on the display device 205, and inputs the inventory status such as the number of inventory and the scheduled date of receipt from the inventory checker. Accept it. In addition, if the person in charge of inventory management manages the inventory of parts in-house, it is only necessary to enter the inventory status of the company. The inventory status obtained by making an inquiry can be entered. The control device 203 transmits information relating to the specified stock status to the management device 400 as stock information. Note that information for specifying a transmission destination is registered in advance.

  In the management apparatus 400, when receiving the inventory information from the inventory confirmation destination terminal 200, the control apparatus 403 uses the received inventory information as inventory response information for the inventory confirmation request information, and the equipment person in charge terminal 100 that has received the inventory confirmation request information. Send to.

  In the equipment person-in-charge terminal 100, the control device 103 displays the received stock response information on the display device 105 when the stock response information is received from the management device 400. Thereby, the person in charge of equipment can grasp the stock status of parts necessary for maintenance of the equipment.

  In addition, the control device 103 acquires information on the maintenance company from the management device 400. Specifically, the control device 103 accesses the property information and the contractor information recorded in the recording device 404 of the management device 400, and obtains the contractor list included in the property information and the contractor information of the contractor list of the maintenance contractor. Obtain as information. The control device 103 displays the acquired information on the maintenance contractor on the display device 105.

  The person in charge of the facility selects at least one maintenance contractor from the displayed information of the maintenance contractor as a request destination for the estimate of the maintenance cost for the equipment that is the maintenance target. The control device 103 designates the maintenance company terminal 300 of the maintenance company selected by the person in charge of the facility as the transmission destination, and transmits the estimate request information to the management device 400. This estimate request information includes information for specifying a maintenance contractor as an estimate request destination and information for specifying a maintenance target facility for specifying the content of maintenance.

  In the management apparatus 400, when the control apparatus 403 receives the quotation request information from the equipment person in charge terminal 100, the quotation creation for instructing the maintenance company terminal 300 designated as the transmission destination of the quotation request information to create a quotation. Send instruction information.

  In the maintenance company terminal 300, when receiving the estimate creation instruction information from the management device 400, the control device 303 accepts input of estimated response information from the estimate creator for the received estimate creation instruction information. The estimate creator operates the maintenance company terminal 300 and inputs the answer estimate information by inputting necessary information such as a cost item and an estimated amount for the maintenance cost for the maintenance target equipment. The control device 303 transmits the response estimate information input by the estimate creator to the management device 400. Note that information for specifying a transmission destination is registered in advance.

  In the management apparatus 400, when the control apparatus 403 receives the response estimate information from the maintenance company terminal 300, the control apparatus 403 transmits the received response estimate information as the estimate information to the facility staff terminal 100 that requested the estimate.

  In the facility staff terminal 100, when the control device 103 receives the estimate information from the management device 400, the control device 103 displays the received estimate information on the display device 105. As a result, the person in charge of the facility can grasp the estimated content of the maintenance cost of the facility to be maintained.

  The person in charge of the equipment can confirm the delivery date of the parts and confirm the estimate of the maintenance cost, and then select a maintenance company and issue a maintenance instruction for the equipment to be maintained. For example, the control device 103 can display the contractor information, the parts delivery date information, and the maintenance cost estimate information received from the management device 400 in the above-described processing on the same screen or by the equipment person in charge. It is displayed on the display device 105. As a result, the person in charge of the facility can confirm the delivery date of the part, the estimate of the maintenance cost, and the information of the maintenance company based on the information displayed on the display device 105. As described above, the supplier information of the maintenance supplier includes evaluation data as an evaluation index of the supplier together with the location of the supplier and the representative name. A high-quality maintenance contractor can be selected.

  After confirming the above information, the person in charge of the equipment selects a maintenance contractor who requests maintenance on the screen and performs a predetermined operation such as clicking a maintenance request button displayed on the screen. An instruction can be issued to perform maintenance of the equipment. When receiving a maintenance request from the person in charge of the facility, the control device 103 transmits maintenance request information for the facility to be maintained to the management device 400. The maintenance request information includes information for specifying the equipment for which maintenance has been instructed by the person in charge of the equipment, for example, the equipment code and information for specifying the maintenance contractor selected as the maintenance request destination by the person in charge of the equipment. It is.

  In the management apparatus 400, when the maintenance request information is received from the equipment person in charge terminal 100, the control apparatus 403 is selected by the equipment person in charge based on information for specifying a maintenance contractor included in the maintenance request information. Identify a maintenance contractor. Then, the control device 403 transmits maintenance request information for requesting maintenance to the maintenance target equipment to the maintenance contractor terminal 300 of the identified maintenance contractor.

  In the maintenance contractor terminal 300, when receiving the maintenance request information from the management device 400, the control device 303 displays the received maintenance request information on the display device 305. As a result, the maintenance company can grasp that there is a facility maintenance request from the person in charge of the facility. Thereafter, the maintenance company arranges parts and adjusts the maintenance date based on the received maintenance request information, and then the worker goes to the property where the maintenance target equipment is installed and performs the maintenance work. This completes the maintenance of the maintenance target equipment that is determined to require maintenance.

  Maintenance result information indicating the result of maintenance performed on the maintenance target equipment by operating the maintenance contractor terminal 300 by the person who has completed the maintenance or the person who has received the work completion report from the worker who has performed maintenance. Enter. The maintenance result information includes information such as the date and time of maintenance, the name of the worker, and the content of maintenance. Further, it may include image data obtained by photographing a maintenance location before or after maintenance by the worker. The control device 303 transmits the input maintenance result information to the management device 400.

  In the management device 400, the control device 403 records the maintenance result information received from the maintenance company terminal 300 in the recording device 404. At this time, the control device 403 records the maintenance result information for each property, thereby making it possible to record the equipment maintenance history for each property in the recording device 404. Further, if the maintenance result information is recorded for each property and for each facility, the maintenance history for each facility can be recorded in the recording device 404 for each property. In addition, when receiving the maintenance result information from the maintenance contractor terminal 300, the control device 403 resets the total operation time of the above-described facility to 0 automatically or based on an instruction from the manager.

  FIG. 6 is a flowchart showing a flow of processing executed in the facility staff terminal 100 in the present embodiment. The process shown in FIG. 6 is executed by the control device 103 as a program that starts when the control device 103 detects that the notification information described above has been received from the management device 400.

  In step S <b> 10, the control device 103 displays the notification information received from the management device 400 on the display device 105. Then, it progresses to step S20.

  In step S <b> 20, the control device 103 determines whether or not inventory confirmation of parts required for maintenance is instructed by a person in charge of equipment. If a positive determination is made in step S20, the process proceeds to step S30.

  In step S <b> 30, the control device 103 transmits, to the management device 400, inventory confirmation request information for requesting inventory confirmation of a part for which inventory confirmation is instructed. Thereafter, the process proceeds to step S40.

  In step S <b> 40, the control device 103 determines whether the above-described inventory response information has been received from the management device 400. If a positive determination is made in step S40, the process proceeds to step S50.

  In step S50, the control device 103 displays the received stock response information on the display device 105. Thereafter, the process proceeds to step S60.

  In step S <b> 60, as described above, the control device 103 acquires information on the maintenance contractor from the management device 400 and displays the acquired information on the maintenance contractor on the display device 105. Thereafter, the process proceeds to step S70.

  In step S <b> 70, the control device 103 determines whether or not an estimate request has been instructed by the person in charge of the facility, selecting at least one maintenance contractor as a request for estimate of the maintenance cost. If a positive determination is made in step S70, the process proceeds to step S80.

  In step S <b> 80, the control device 103 designates the maintenance company terminal 300 of the maintenance company selected by the person in charge of the facility as the transmission destination, and transmits the estimate request information to the management device 400. Thereafter, the process proceeds to step S90.

  In step S <b> 90, the control device 103 determines whether or not the estimation information described above has been received from the management device 400. If a positive determination is made in step S90, the process proceeds to step S100.

  In step S <b> 100, the control device 103 displays the received estimate information on the display device 105. Then, it progresses to step S110.

  In step S110, as described above, the control device 103 determines whether a maintenance request from the person in charge of the facility has been received. If a positive determination is made in step S110, the process proceeds to step S120.

  In step S <b> 120, the control device 103 transmits maintenance request information for the maintenance target facility to the management device 400. Thereafter, the process ends.

  FIG. 7 is a flowchart showing a flow of processing executed by the inventory check destination terminal 200 in the present embodiment. The process shown in FIG. 7 is executed by the control device 203 as a program to be started when the control device 203 detects that the above-described inventory inquiry information is received from the management device 400.

  In step S <b> 210, the control device 203 displays the received inventory inquiry information on the display device 205. Thereafter, the process proceeds to step S220.

  In step S220, the control device 203 determines whether or not the stock status such as the number of stocks and the scheduled storage date has been input from the person in charge of stock confirmation. If a positive determination is made in step S220, the process proceeds to step S230.

  In step S230, the control device 203 transmits information related to the inventory status specified based on the input from the person in charge of inventory confirmation to the management device 400 as inventory information. Thereafter, the process ends.

  FIG. 8 is a flowchart showing the flow of the estimate reply process executed by the maintenance company terminal 300 in the present embodiment. The processing shown in FIG. 8 is executed by the control device 303 as a program that is activated when the control device 303 detects that the estimate creation instruction information has been received from the management device 400.

  In step S <b> 310, the control device 303 determines whether or not response estimate information has been input by the estimate creator with respect to the estimate creation instruction information received from the management device 400. If a positive determination is made in step S310, the process proceeds to step S320.

  In step S320, the control device 303 transmits the response estimate information input by the estimate creator to the management device 400. Thereafter, the process ends.

  FIG. 9 is a flowchart showing a flow of post-maintenance request reception processing executed by the maintenance company terminal 300 in the present embodiment. The process shown in FIG. 9 is executed by the control device 303 as a program that starts when the control device 303 detects that the above-described maintenance request information has been received from the management device 400.

  In step S410, the control device 303 displays the maintenance request information received from the management device 400 on the display device 305. Thereafter, the process proceeds to step S420.

  In step S420, the control device 303 determines whether the above-described maintenance result information has been input. If a positive determination is made in step S420, the process proceeds to step S430.

  In step S430, the control device 303 transmits the input maintenance result information to the management device 400. Thereafter, the process ends.

  FIG. 10 is a flowchart showing a flow of processing executed by the management apparatus 400 in the present embodiment. The processing shown in FIG. 10 is executed by the control device 403 as a program that starts when the management device 400 is turned on. In the process shown in FIG. 10, it is assumed that the above-described property information, useful life information, operation status information, and supplier information are recorded in the recording device 404 in advance.

  In step S510, as described above, the control device 403 determines whether or not it is time to execute a process for determining whether or not there is a facility that requires maintenance. If a negative determination is made in step S510, the process proceeds to step S550 described later. On the other hand, if a positive determination is made in step S510, the process proceeds to step S520.

  In step S520, as described above, the control device 403 determines, for each facility included in each property, whether there is a facility that requires maintenance based on the service life information and the operation status information. Execute the process. Thereafter, the process proceeds to step S530.

  In step S530, the control device 403 determines whether there is a facility that is determined to require maintenance among the facilities included in the property. If a negative determination is made in step S530, the process proceeds to step S550 described later. On the other hand, if a positive determination is made in step S530, the process proceeds to step S540.

  In step S540, the control device 403 transmits notification information for notifying that the equipment maintenance is required to the equipment person in charge terminal 100 of the property provided with the equipment determined to require maintenance. Thereafter, the process proceeds to step S550.

  In step S550, the control device 403 determines whether or not the above-described inventory check request information has been received from the equipment staff terminal 100. If a negative determination is made in step S550, the process proceeds to step S570 described later. On the other hand, if a positive determination is made in step S550, the process proceeds to step S560.

  In step S560, the control device 403 transmits, to the inventory confirmation destination terminal 200, inventory inquiry information for inquiring the inventory of the parts for which inventory confirmation is requested. Thereafter, the process proceeds to step S570.

  In step S <b> 570, the control device 403 determines whether the above-described inventory information is received from the inventory confirmation destination terminal 200. If a negative determination is made in step S570, the process proceeds to step S590 described later. On the other hand, if a positive determination is made in step S570, the process proceeds to step S580.

  In step S580, the control device 403 transmits the inventory information received from the inventory confirmation destination terminal 200 to the equipment staff terminal 100 as inventory response information for the inventory confirmation request information. Thereafter, the process proceeds to step S590.

  In step S590, the control device 403 determines whether or not the above-described estimation request information has been received from the equipment staff terminal 100. If a negative determination is made in step S590, the process proceeds to step S610 described later. On the other hand, if a positive determination is made in step S590, the process proceeds to step S600.

  In step S600, the control device 403 transmits estimate creation instruction information for instructing creation of an estimate to the maintenance company terminal 300 designated as the transmission destination of the estimate request information. Thereafter, the process proceeds to step S610.

  In step S <b> 610, the control device 403 determines whether or not the answer estimate information described above has been received from the maintenance company terminal 300. If a negative determination is made in step S610, the process proceeds to step S630 described later. On the other hand, if a positive determination is made in step S610, the process proceeds to step S620.

  In step S620, the control device 403 transmits the response estimate information received from the maintenance company terminal 300 as estimate information to the facility staff terminal 100 that requested the estimate. Thereafter, the process proceeds to step S630.

  In step S630, the control device 403 determines whether or not the above-described maintenance request information has been received from the equipment staff terminal 100. If a negative determination is made in step S630, the process proceeds to step S650 described later. On the other hand, if a positive determination is made in step S630, the process proceeds to step S640.

  In step S640, the control device 403 identifies the maintenance contractor selected by the person in charge of the facility based on the information for identifying the maintenance contractor included in the maintenance request information, and sends it to the maintenance contractor terminal 300 of the identified maintenance contractor. The maintenance request information for requesting maintenance for the maintenance target equipment is transmitted. Thereafter, the process proceeds to step S650.

  In step S650, control device 403 determines whether the maintenance result information described above has been received from maintenance company terminal 300 or not. If a negative determination is made in step S650, the process proceeds to step S670 described later. On the other hand, if a positive determination is made in step S650, the process proceeds to step S660.

  In step S660, the control device 403 records the maintenance result information received from the maintenance company terminal 300 in the recording device 404. Thereafter, the process proceeds to step S670.

  In step S670, the control device 403 determines whether or not the operator of the management device 400 has instructed to turn off the management device 400. If a negative determination is made in step S670, the process returns to step S510. On the other hand, if an affirmative determination is made in step S680, the process ends.

According to the embodiment described above, the following operational effects can be obtained.
(1) In the management device 400, the control device 403 determines whether there is a facility that requires maintenance based on the service life of the facility and the operation status of the facility recorded for each facility provided in the property to be maintained. If it is determined whether there is an equipment requiring maintenance, notification information for notifying the equipment person in charge that equipment maintenance is required is transmitted to the equipment person in charge terminal 100. The control device 403, when receiving maintenance request information for the maintenance target equipment specified based on the notification information from the equipment person in charge terminal 100, performs maintenance for requesting the maintenance contractor terminal 300 to perform maintenance on the maintenance target equipment. Send request information. In the facility staff terminal 100, the control device 103 receives notification information from the management device 400 and displays it on the display device 105. Further, the control device 103 receives a maintenance request for the maintenance target facility from the person in charge of the displayed knowledge information, and transmits the maintenance request information for the maintenance target facility to the management device 400. The maintenance company terminal 300 receives the maintenance request information from the management device 400 and displays it on the display device 205. Accordingly, the equipment maintenance management system 10 is used to determine whether or not equipment maintenance is required based on the service life. If it is determined that the equipment maintenance is necessary, a notification that the equipment maintenance is necessary, the person in charge of the equipment It is possible to centrally manage processes necessary for maintenance of equipment, such as receiving a maintenance request from a maintenance request and requesting maintenance to a maintenance company based on the maintenance request.

(2) The operation status of the facility includes information on the business hours of the property subject to maintenance, the regular holiday of the property subject to maintenance, and the expected operation rate per month of the facility. When the total operating time of the equipment specified based on the time reaches a time corresponding to the useful life of the equipment, it is determined that the equipment needs maintenance. Accordingly, it is possible to determine whether or not the maintenance of each facility is necessary without measuring the actual operation time of each facility.

(3) In the equipment person-in-charge terminal 100, the control device 103 accepts an inventory check instruction for parts required for maintenance from the equipment person in response to the displayed notification information, and when the instruction is accepted, Inventory confirmation request information for requesting inventory confirmation of parts required for maintenance is sent. Then, the control device 103 receives the inventory response information from the management device 400, displays it on the display device 105, and receives a maintenance request for the maintenance target facility from the person in charge of the facility who has confirmed the inventory response information. In the management apparatus 400, the control apparatus 403 receives inventory inquiry information for inquiring the inventory confirmation destination terminal 200 about the inventory of parts required for equipment maintenance when receiving the inventory confirmation request information from the equipment person in charge terminal 100. The received inventory information is received from the inventory confirmation destination terminal 200 regarding the inventory status of parts required for equipment maintenance, and the received inventory information is transmitted to the equipment staff terminal 100 as inventory response information. In the inventory check destination terminal 200, when receiving the inventory inquiry information from the management device 400, the control device 203 identifies the inventory status of the parts required for the maintenance of the equipment, and manages the information regarding the identified inventory status as inventory information. It was made to transmit to 400. Thereby, the person in charge of equipment can grasp the stock status of parts required for equipment maintenance.

(4) The equipment person-in-charge terminal 100 obtains a list of maintenance contractor information acquired when the control apparatus 103 acquires pre-registered maintenance contractor information from the management apparatus 400 and displays inventory response information. Displayed. And the control apparatus 103 receives selection of the estimate request destination of the maintenance expense with respect to the maintenance object equipment from the displayed information of the maintenance company, specifies the maintenance company terminal 300 of the selected maintenance company as a transmission destination, The estimate request information is transmitted to the management apparatus 400. The control device 103 is configured to display the received estimate information on the display device 105 when receiving the estimate information indicating the estimate contents from the maintenance contractor of the estimate request destination from the management device 400. In the management apparatus 400, when the control apparatus 403 receives the estimate request information from the equipment person in charge terminal 100, an estimate creation instruction for instructing the maintenance company terminal 300 designated as the transmission destination of the estimate request information to create an estimate. When the information is transmitted and the response estimate information is received as a response to the estimate creation instruction from the maintenance company terminal 300, the received response estimate information is transmitted to the equipment staff terminal 100 as the estimate information. In the maintenance contractor terminal 300, the control device 303 receives the estimate creation instruction information from the management device 400, and receives and inputs the response estimate information from the estimate creator of the maintenance contractor for the received estimate creation instruction information. The response estimate information sent is transmitted to the management apparatus 400. Thereby, the person in charge of equipment can use the equipment maintenance management system 10 to obtain an estimate from the maintenance contractor before determining the maintenance request destination.

-Modification-
In addition, the equipment maintenance management system 10 of embodiment mentioned above can also be deform | transformed as follows.
(1) In the above-described embodiment, the example in which the useful life information indicating the useful life of the equipment included in the property is recorded in the recording device 404 of the management device 400 has been described. The useful life of the equipment may be set in consideration of the installation environment of the equipment in the property to be maintained. For example, if the signboard installed in the property has a normal service life of 6 years and the signboard is in an environment where deterioration is accelerated by ultraviolet rays, for example, the signboard is installed facing south or southwest. Alternatively, the service life of the sign may be set to 4 years. This makes it possible to set the useful life according to the installation environment of the equipment.

(2) In the above-described embodiment, the control device 103 of the equipment person in charge terminal 100 transmits the maintenance request information for the equipment to be maintained to the management apparatus 400 when receiving a maintenance request from the equipment person in charge. explained. However, there may be a case where the person in charge of the equipment needs to obtain approval from an approver such as a boss when issuing a maintenance instruction to the maintenance company. In this case, when the control apparatus 103 receives the above-described estimate information from the management apparatus 400, the control apparatus 103 transmits the received estimate information to a preset approver terminal, and requests a maintenance work from a maintenance company. The approver may be inquired whether or not to approve. The control device 103 may receive a maintenance request for the maintenance target facility from the person in charge of the facility when receiving information indicating that the request for the maintenance work from the approver terminal to the maintenance contractor is approved. That is, the control device 103 does not accept the maintenance request from the person in charge of the equipment until receiving the information to approve the maintenance work request from the approver terminal to the maintenance contractor. After receiving the information indicating that the request for maintenance work is approved, acceptance of the maintenance request from the person in charge of the equipment may be permitted. As a result, when a maintenance work is requested from a maintenance company, the equipment maintenance management system 10 can be introduced without changing the operation mode even in a company that requires the approval of the approver.

(3) In the above-described embodiment, the example in which the control device 403 of the management device 400 records the maintenance result information received from the maintenance company terminal 300 in the recording device 404 has been described. At this time, in the equipment person-in-charge terminal 100, the control device 103 may acquire maintenance result information from the management device 400 and display it on the display device 105. And the control apparatus 103 receives the selection of whether to approve the maintenance result performed with respect to the maintenance object equipment grasped | ascertained based on the displayed maintenance result information from an equipment person in charge, and shows the approval approval received The approval / disapproval information may be transmitted to the management apparatus 400. In the management apparatus 400, when the control device 403 receives approval approval / disapproval information from the equipment staff terminal 100, the control device 403 may record the received approval approval / disapproval information in association with the maintenance result information. Accordingly, the person in charge of the facility can grasp the result of maintenance performed on the facility and input whether to approve the result. Further, the management device 400 can record and manage the approval status for the maintenance result.

  Further, when the control device 403 of the management device 400 determines that the equipment person in charge has approved the maintenance result information based on the approval / disapproval information received from the equipment person in charge terminal 100, the maintenance result information is the maintenance target information. You may make it record in addition to the maintenance history information with respect to a property. Thereby, the maintenance result information approved by the person in charge of the facility can be left as a history.

(4) In the embodiment described above, when receiving the inventory inquiry information from the management apparatus 400, the control device 203 of the inventory confirmation destination terminal 200 accepts the input of the inventory status by the person in charge of inventory confirmation, and the inquiry is made. An example of identifying the inventory status of a part that was present has been described. However, the method for specifying the stock status is not limited to this. For example, in conjunction with an inventory management system that manages the inventory of parts necessary for equipment maintenance, the inventory status of the inquired part is specified by acquiring the inventory status of the corresponding part from the inventory management system. You may do it.

(5) In the above-described embodiment, the equipment maintenance management system 10 includes the equipment person-in-charge terminal 100, the inventory confirmation destination terminal 200, the maintenance company terminal 300, and the management apparatus 400 connected via a communication line. Explained an example. However, if it is not necessary to check the inventory of parts, the inventory check destination terminal 200 need not be provided. When the equipment maintenance management system 10 does not include the inventory confirmation destination terminal 200, the processing executed for inquiring the inventory confirmation destination terminal 200 about parts inventory among the processes described in the above-described embodiment may be omitted. . In addition, when it is not necessary for the person in charge of the facility to obtain an estimate from the maintenance company in advance, except for the process executed by the equipment person in charge terminal 100 to obtain an estimate from the maintenance company terminal 300 via the management device 400. May be.

(6) In the above-described embodiment, an example in which maintenance is performed on equipment that has reached the maintenance time has been described. In this case, it may be preferable to replace the facility that has reached the maintenance time with a new facility rather than performing parts replacement or repair work. For this reason, if the person in charge of the equipment who has confirmed the notification information described above determines that it is preferable to replace the equipment with a new one, the equipment replacement may be instructed. In this case, the person in charge of the facility may request an estimate for replacing the facility at the stage of requesting the estimate of the maintenance cost described above. When the control device 403 of the control device 400 receives the estimate request information regarding the replacement of the equipment from the equipment person in charge terminal 100, it transmits the estimate creation instruction information to the maintenance contractor terminal 300 of the maintenance contractor capable of dealing with the replacement work for the new equipment. do it. In this case, the above-described supplier list is provided with a category indicating whether or not replacement with a new product is possible, and the control device 403 determines the transmission destination of the estimate creation instruction information based on the category. Also good. Alternatively, a contractor list is created separately for contractors that perform only work such as parts replacement and repair, and contractors that perform replacement work for new parts, and the control device 403 provides a list of traders that perform replacement work for new parts. , The transmission destination of the estimate creation instruction information may be determined. As a result, the equipment maintenance management system 10 can be used not only for parts replacement and repair, but also for equipment replacement.

  Note that the present invention is not limited to the configurations in the above-described embodiments as long as the characteristic functions of the present invention are not impaired. Moreover, it is good also as a structure which combined the above-mentioned embodiment and a some modification.

DESCRIPTION OF SYMBOLS 10 Equipment maintenance management system 100 Equipment person in charge terminal 101 Operation member 102 Connection IF
103 Control Device 104 Recording Device 105 Display Device 200 Stock Check Destination Terminal 201 Operation Member 202 Connection IF
203 Control Device 204 Recording Device 205 Display Device 300 Maintenance Contractor Terminal 301 Operation Member 302 Connection IF
303 Control Device 304 Recording Device 305 Display Device 400 Management Device 401 Operation Member 402 Connection IF
403 Control device 404 Recording device

An equipment maintenance management system according to the present invention includes an equipment person in charge terminal operated by an equipment person in charge who manages equipment provided in an object to be maintained, a maintenance contractor terminal possessed by a maintenance contractor performing equipment maintenance work , The inventory confirmation destination terminal of the inventory confirmation destination supplier of the parts required for maintenance is connected via a communication line to the equipment person in charge, the maintenance contractor terminal , and the management device that manages the entire system by communicating with the inventory confirmation destination terminal. There is equipment that requires maintenance based on the service life of the equipment recorded for each equipment provided in the property to be maintained and the operation status of the equipment. Maintenance determination means for determining whether or not maintenance is performed by the maintenance determination means If it is determined that the necessary equipment is present, a notification information transmission means for transmitting the notification information for notifying that the maintenance of the equipment necessary for capital personnel to facilities personnel terminal, from the facility staff terminal, Inventory confirmation request information receiving means for receiving inventory confirmation request information for requesting inventory confirmation of parts required for equipment maintenance, and when the inventory confirmation request information is received by the inventory confirmation request information receiving means, the inventory confirmation destination terminal Inventory information to send inventory inquiry information for inquiring the inventory of parts required for equipment maintenance, and inventory information to receive inventory information on the inventory status of parts required for equipment maintenance from the inventory confirmation destination terminal The inventory information received by the receiving means and the inventory information receiving means is converted into an inventory response to the inventory confirmation request information. Inventory response information transmission means for transmitting to the equipment person in charge terminal as a report, quotation request information receiving means for receiving the request for quotation information including the information of the maintenance contractor terminal as the request for quotation from the equipment person in charge terminal, and an estimate request An estimate creation instruction information transmitting means for transmitting estimate creation instruction information for instructing creation of an estimate to a maintenance contractor terminal designated as a destination, and an answer for receiving answer estimate information as a reply to the estimate creation instruction from the maintenance contractor terminal Based on the notification information from the estimate information receiving means, the estimate information transmitting means for sending the answer estimate information received by the answer estimate information receiving means to the equipment person in charge terminal as estimate information, and the equipment person in charge terminal Maintenance request information receiving means for receiving maintenance request information for the maintenance target equipment, and a maintainer When the maintenance request information is received by the maintenance request information receiving means, the maintenance request information for requesting the maintenance for the maintenance target equipment is sent to the maintenance contractor terminal specified based on the maintenance request information. A request information transmission means, and the equipment person in charge terminal receives notification information from the management apparatus, and the parts required for maintenance from the equipment person in charge for the notification information received by the notice information reception means. Stock check instruction receiving means for receiving a stock check instruction; Stock check request information transmitting means for sending stock check request information to the management apparatus when the stock check instruction is received by the stock check instruction receiving means; Inventory response information receiving means for receiving response information and Inventory response information display means for displaying the inventory response information received by the inventory response information reception means on the display device, maintenance contractor information acquisition means for acquiring information of the maintenance contractor registered in advance from the management device, and inventory response When the inventory response information is displayed by the information display means, the maintenance contractor information display means for displaying a list of maintenance contractor information acquired by the maintenance contractor information acquisition means, and the maintenance contractor information displayed by the maintenance contractor information display means Estimate including information on the request for selection of the request for the estimate of the maintenance cost for the equipment subject to maintenance from the information, and information on the maintenance contractor who received the selection as the request for estimate in the request for selection of the request for estimate Send request information to the management device And RFQ information transmitting unit, and estimate information receiving means for receiving the estimate information from the management apparatus, and estimated information display means for displaying on the display device the estimated information received by the estimated information receiving means is received by the notification information receiving unit In response to the notification information received from the facility staff who confirmed the inventory response information displayed by the warehouse response information display means and the estimate information displayed by the estimate information display means, the specification of the maintenance contractor who requests maintenance is accepted, A maintenance request receiving means for receiving a maintenance request for the maintenance target equipment, and when a maintenance request for the maintenance target equipment is received by the maintenance request receiving means, the maintenance contractor designated by the person in charge of the equipment is used as the maintenance request destination for the maintenance target equipment. Maintainer Maintenance request information transmitting means for transmitting the request information to the management apparatus, and the maintenance contractor terminal is received by the estimate creation instruction information receiving means for receiving the estimate creation instruction information from the management apparatus and the estimate creation instruction information receiving means. A response estimate information input receiving means for receiving an input of answer estimate information from an estimate creator of a maintenance contractor, and a response estimate information received by the answer estimate information input receiving means for the estimate creation instruction information Response estimate information transmitting means for transmitting to the maintenance request information receiving means for receiving the maintenance request information from the management device, maintenance request information displaying means for displaying the maintenance request information received by the maintenance request information receiving means on the display device, equipped with, check stock destination terminal, Awa question inventory from the management device The inventory inquiry information receiving means for receiving information, the inventory status specifying means for specifying the inventory status of parts required for equipment maintenance when the inventory inquiry information is received by the inventory inquiry information receiving means, and the inventory status specifying means It has been information regarding availability and a stock information transmitting means for transmitting to the management apparatus as inventory information and said Rukoto.
The equipment staff terminal according to the present invention is used in the equipment maintenance management system described above.
The maintenance contractor terminal according to the present invention is used in the equipment maintenance management system described above.
The management apparatus according to the present invention is used in the equipment maintenance management system described above.

Claims (12)

The equipment person in charge terminal operated by the person in charge of equipment that manages the equipment provided in the property to be maintained, the maintenance company terminal owned by the maintenance company that performs maintenance work on the equipment, the equipment person in charge terminal, and the maintenance company terminal Is a facility maintenance management system connected via a communication line to a management device that communicates with and manages the entire system,
The management device
Maintenance judging means for judging whether or not the equipment requiring maintenance exists based on the service life of the equipment recorded for each equipment provided in the property to be maintained and the operation status of the equipment When,
Notification for transmitting notification information for notifying the person in charge of equipment that maintenance of the equipment is necessary to the equipment person in charge terminal when it is determined by the maintenance judgment means that the equipment requiring maintenance exists. Information transmission means;
Maintenance request information receiving means for receiving maintenance request information for the maintenance target equipment specified based on the notification information from the equipment staff terminal,
Maintenance request information transmitting means for transmitting maintenance request information for requesting maintenance to the maintenance target equipment to the maintenance contractor terminal when the maintenance request information is received by the maintenance request information receiving means;
The equipment person in charge terminal is
Notification information receiving means for receiving the notification information from the management device;
For the notification information received by the notification information receiving means, a maintenance request receiving means for receiving a maintenance request for the maintenance target equipment from a person in charge of the equipment,
Maintenance request information transmitting means for transmitting the maintenance request information for the maintenance target equipment to the management device when a maintenance request for the maintenance target equipment is received by the maintenance request receiving means,
The maintenance company terminal is
Maintenance request information receiving means for receiving the maintenance request information from the management device;
An equipment maintenance management system comprising: maintenance request information display means for displaying the maintenance request information received by the maintenance request information receiving means on a display device. In the equipment maintenance management system according to claim 1,
When the total operation time of the facility specified based on the operation status of the facility reaches a time corresponding to the service life of the facility, the maintenance determination unit is in need of maintenance for the facility. An equipment maintenance management system characterized by judging. In the equipment maintenance management system according to claim 1 or 2,
The equipment maintenance management system, wherein the service life of the equipment is set in consideration of the installation environment of the equipment in the property to be maintained. In the equipment maintenance management system according to any one of claims 1 to 3,
It further comprises an inventory confirmation destination terminal of an inventory confirmation destination supplier of parts required for maintenance of the equipment,
The equipment person in charge terminal is
Inventory confirmation instruction accepting means for accepting an inventory confirmation instruction for parts required for maintenance from the person in charge of the equipment for the notification information displayed by the notification information display means;
Inventory confirmation request information transmitting means for transmitting inventory confirmation request information for requesting inventory confirmation of parts required for maintenance of the equipment to the management device when the inventory confirmation instruction is accepted by the inventory confirmation instruction accepting means. When,
Inventory response information receiving means for receiving the inventory response information from the management device;
Inventory response information display means for displaying the inventory response information received by the inventory response information receiving means on a display device;
The maintenance request accepting means accepts a maintenance request for the maintenance target equipment from the equipment person in charge who has confirmed the stock answer information displayed by the warehouse reply information display means,
The management device
Inventory confirmation request information receiving means for receiving the inventory confirmation request information from the equipment staff terminal,
Inventory inquiry information transmitting means for transmitting inventory inquiry information for inquiring stock of parts required for maintenance of the equipment to the inventory confirmation destination terminal when the inventory confirmation request information is received by the inventory confirmation request information receiving means. When,
Inventory information receiving means for receiving inventory information on the inventory status of parts required for maintenance of the equipment from the inventory confirmation destination terminal;
Inventory response information transmitting means for transmitting the inventory information received by the inventory information receiving means to the equipment staff terminal as inventory response information for the inventory confirmation request information;
The inventory check destination terminal
Inventory inquiry information receiving means for receiving the inventory inquiry information from the management device;
When receiving the inventory inquiry information by the inventory inquiry information receiving means, inventory status specifying means for specifying the inventory status of parts required for maintenance of the equipment;
An equipment maintenance management system comprising: inventory information transmitting means for transmitting information relating to the inventory status specified by the inventory status specifying means to the management apparatus as the inventory information. In the equipment maintenance management system according to claim 4,
The equipment person in charge terminal is
Maintenance contractor information acquisition means for acquiring information of the maintenance contractor registered in advance from the management device;
When the stock response information is displayed by the stock response information display means, maintenance contractor information display means for displaying a list of information on the maintenance contractor acquired by the maintenance contractor information acquisition means,
From the information on the maintenance contractor displayed by the maintenance contractor information display means, an estimate request destination selection accepting means for accepting selection of an estimate request destination for maintenance costs for the maintenance target equipment,
An estimate request information transmitting means for specifying the maintenance contractor terminal of the maintenance contractor that has received selection as the estimate request destination by the estimate request destination selection receiving means and transmitting the estimate request information to the management device;
Estimate information receiving means for receiving estimate information indicating the estimate contents from the maintenance contractor of the estimate request destination from the management device;
An estimate information display means for displaying the estimate information received by the estimate information receiving means on the display device;
The management device
An estimate request information receiving means for receiving the estimate request information from the equipment staff terminal;
Estimate creation instruction information transmitting means for transmitting estimate creation instruction information for instructing creation of an estimate to the maintenance company terminal designated as the transmission destination of the estimate request information;
Answer estimate information receiving means for receiving answer estimate information as an answer to the estimate creation instruction from the maintenance company terminal;
The response estimate information received by the response estimate information receiving means, the estimate information transmitting means for transmitting the estimate information as the estimate information to the equipment staff terminal,
The maintenance company terminal is
An estimate creation instruction information receiving means for receiving the estimate creation instruction information from the management device;
Answer estimate information input receiving means for receiving input of the answer estimate information from the estimate creator of the maintenance company for the estimate creation instruction information received by the estimate creation instruction information receiving means;
An equipment maintenance management system, comprising: answer estimate information transmitting means for transmitting the answer estimate information received by the answer estimate information input receiving means to the management device. In the equipment maintenance management system according to claim 5,
The equipment person in charge terminal is
The inquiry information received by the estimate information receiving means is further transmitted to a preset approver terminal, further comprising inquiry means for inquiring whether to approve a maintenance work request to the maintenance company,
The maintenance request receiving means receives a maintenance request for the maintenance target equipment from the person in charge of the equipment when receiving information indicating that the request for maintenance work to the maintenance contractor is approved from the approver terminal. Equipment maintenance management system. In the equipment maintenance management system according to any one of claims 1 to 6,
The maintenance company terminal is
Maintenance result information input receiving means for receiving input of maintenance result information indicating a maintenance result applied to the maintenance target facility;
Maintenance result information transmitting means for transmitting maintenance result information received by the maintenance result information input receiving means to the management device;
The management device
An equipment maintenance management system, further comprising maintenance result information recording means for recording the maintenance result information received from the maintenance company terminal in a recording device. In the equipment maintenance management system according to claim 7,
The equipment person in charge terminal is
Maintenance result information acquisition means for acquiring the maintenance result information from the management device;
Maintenance result information display means for displaying the maintenance result information acquired by the maintenance result information acquisition means on the display device;
Approval acceptance selection for accepting selection from the person in charge of the equipment whether to approve the maintenance result applied to the equipment subject to maintenance, which is grasped based on the maintenance result information displayed by the maintenance result information display means Receiving means;
Approval approval / disapproval information transmission means for transmitting approval approval / disapproval information indicating approval / disapproval for the maintenance result received by the approval approval / disapproval selection reception means to the management device;
The management device
Approval approval information receiving means for receiving the approval approval information from the facility staff terminal;
An equipment maintenance management system, further comprising: an approval / rejection information recording unit that records the approval / rejection information received by the approval / rejection information receiving unit in association with the maintenance result information. In the equipment maintenance management system according to claim 8,
The management device
When it is determined that the equipment person in charge has approved the maintenance result information based on the approval / rejection information received by the approval / rejection information receiving means, the maintenance history for the maintenance target property is stored in the maintenance result information. An equipment maintenance management system further comprising maintenance history information recording means for recording in addition to information.   The equipment person in charge terminal according to any one of claims 1 to 9.   The maintenance contractor terminal according to claim 1.   The management apparatus in any one of Claims 1-9.

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