JP2016055958A - Elevator operation control system - Google Patents
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本発明は、エレベータの乗かごの待機階の設定変更処理が可能なエレベータ運行制御システムに関する。 The present invention relates to an elevator operation control system capable of changing the setting of a standby floor of an elevator car.
この種の従来技術として、特許文献１に開示されたものがある。この従来技術は、エレベータの保守用の運行データから利用状況を分析して求め、例えば利用回数の多い階床を待機階に設定変更して、平均待ち時間の短縮を図り、乗かごの利用者に対するサービス性を向上させるようにしたものである。 As this type of prior art, there is one disclosed in Patent Document 1. This prior art is obtained by analyzing the usage situation from elevator maintenance operation data. For example, by changing the setting of a frequently used floor to a standby floor to reduce the average waiting time, It is intended to improve the serviceability for.
前述した従来技術におけるような運行効率の改善は、利用者が体感できるほど大きくない場合が多く、サービスへの利用者の評価は主観に拠るところが大きい。このため、サービスに対する利用者の満足度を測って適切なエレベータにのみサービスを適用するなどの配慮が必要になる。しかしながら、これまでは、待機階に対する利用者の意見を収集したり、収集した意見に応じて待機階を変更する手段は開発されていなかった。 The improvement in operation efficiency as in the prior art described above is often not so large that the user can experience it, and the user's evaluation of the service depends largely on the subjectivity. For this reason, it is necessary to consider such as applying the service only to an appropriate elevator by measuring the user's satisfaction with the service. However, until now, no means has been developed for collecting user opinions on the standby floor or changing the standby floor according to the collected opinions.
本発明は、前述した従来技術における実情からなされたもので、その目的は、エレベータの利用者の意見を反映させた乗かごの待機階に変更することができるエレベータ運行制御システムを提供することにある。 The present invention has been made from the above-described situation in the prior art, and an object of the present invention is to provide an elevator operation control system that can be changed to a standby floor of a car that reflects the opinions of elevator users. is there.
前記目的を達成するために、本発明に係るエレベータ運行制御システムは、乗かごの走行を制御するエレベータ制御装置、及びこのエレベータ制御装置を監視する遠隔監視装置を有する特定エレベータと、この特定エレベータとは別に設けられ、前記特定エレベータの前記エレベータ制御装置及び前記遠隔監視装置と同等のエレベータ制御装置及び遠隔監視装置を有する他のエレベータと、前記特定エレベータの前記乗かごの待機階の設定変更処理を行う設定変更手段を有し、前記特定エレベータ及び前記他のエレベータを遠隔的に監視する監視センタとを備えたエレベータ運行制御システムにおいて、前記監視センタは、前記特定エレベータの前記乗かごに乗り込んだ利用者の所持する携帯通信器からの信号に応じて、前記特定エレベータで設定変更された前記乗かごの待機階と同じ待機階を前記他のエレベータに設定する処理を行う待機階設定手段を有することを特徴としている。 In order to achieve the object, an elevator operation control system according to the present invention includes an elevator control device that controls traveling of a car, a specific elevator having a remote monitoring device that monitors the elevator control device, and the specific elevator, The elevator control device and the remote monitoring device equivalent to the elevator control device and the remote monitoring device of the specific elevator, and the setting change processing of the standby floor of the car of the specific elevator An elevator operation control system comprising a setting center for performing setting change, and a monitoring center for remotely monitoring the specific elevator and the other elevator, wherein the monitoring center uses the specific elevator in the car In response to a signal from a portable communication device owned by the person, the specific elevator It is characterized by having a standby floor set means for the same waiting floor and a standby floor setting changed the passenger cage performs a process of setting to the other elevator.
本発明に係るエレベータ運行制御システムは、特定エレベータの乗かごに乗り込んだ利用者の所持する携帯通信器からの信号に応じて、待機階設定手段は、特定エレベータで設定変更された乗かごの待機階と同じ待機階を、特定エレベータとは別に設けられた他のエレベータにおいて設定するので、他のエレベータの乗かごの待機階を、エレベータの利用者の意見を反映させた待機階に変更することができ、他のエレベータの利用者に対するサービス性を従来に比べて向上させることができる。 In the elevator operation control system according to the present invention, the standby floor setting means waits for a car whose setting has been changed by the specific elevator in response to a signal from a portable communication device possessed by a user who has entered the car of the specific elevator. The same standby floor as the floor is set in another elevator that is set up separately from the specific elevator, so the standby floor of the other elevator car is changed to a standby floor that reflects the opinions of the elevator users. Therefore, the serviceability for other elevator users can be improved as compared with the prior art.
以下、本発明に係るエレベータ運行制御システムの実施の形態を図面に基づいて説明する。 Hereinafter, an embodiment of an elevator operation control system according to the present invention will be described with reference to the drawings.
図１に示すように、本実施形態に係るエレベータ運行制御システムは、乗かご２の走行を制御するエレベータ制御装置３、及びこのエレベータ制御装置３を監視する遠隔監視装置４を有する特定エレベータ１と、この特定エレベータ１とは別に設けられ、特定エレベータ１のエレベータ制御装置３及び遠隔監視装置４と同等のエレベータ制御装置及び遠隔監視装置を有する他のエレベータ２０，２１等と、特定エレベータ１の乗かご２の待機階の設定変更処理を行う設定変更手段を有し、特定エレベータ１及び他のエレベータ２０，２１等を遠隔的に監視する監視センタ１０とを備えている。 As shown in FIG. 1, an elevator operation control system according to this embodiment includes an elevator control device 3 that controls the traveling of a car 2, and a specific elevator 1 that includes a remote monitoring device 4 that monitors the elevator control device 3. The other elevators 20, 21, etc., which are provided separately from the specific elevator 1 and have the same elevator control device and remote monitoring device as the elevator control device 3 and remote monitoring device 4 of the specific elevator 1, It has setting change means for performing setting change processing of the standby floor of the car 2, and includes a monitoring center 10 that remotely monitors the specific elevator 1, the other elevators 20, 21, and the like.
また本実施形態は、監視センタ１０が、特定エレベータ１の乗かご２に乗り込んだ利用者６の所持する携帯通信器７からの信号に応じて、特定エレベータ１で設定変更された乗かご２の待機階と同じ待機階を他のエレベータ２０，２１等に設定する処理を行う待機階設定手段を有している。 Further, in the present embodiment, the monitoring center 10 has the car 2 whose setting is changed in the specific elevator 1 in accordance with a signal from the portable communication device 7 possessed by the user 6 who has entered the car 2 of the specific elevator 1. There is standby floor setting means for performing processing for setting the same standby floor as the standby floor to the other elevators 20, 21 and the like.
監視センタ１０の前述した設定変更手段は、特定エレベータ１のエレベータ制御装置３から遠隔監視装置４を介して送信される信号に応じて、特定エレベータ１及び他のエレベータ２０，２１等のそれぞれの乗かご２等が起動する階床の数、すなわち乗場の呼び釦によって乗かご２が呼び寄せられ、利用者６が乗かご２に乗り込む階床の数である階床別起動回数を集計する運行データ収集手段１１と、この運行データ収集手段１１で集計された特定エレベータ１及び他のエレベータ２０，２１等の階床別起動回数を記憶する階床別起動回数データベース１２とを含んでいる。 The above-described setting changing means of the monitoring center 10 is configured to change the specific elevator 1 and the other elevators 20, 21, etc. according to a signal transmitted from the elevator control device 3 of the specific elevator 1 via the remote monitoring device 4. Operation data collection that counts the number of floors activated by the car 2, etc., that is, the number of floors by which the car 6 is called by the hall call button and the user 6 gets into the car 2 Means 11 and a floor-by-floor start-up frequency database 12 that stores the number of floor-by-floor start-up times of the specific elevator 1 and the other elevators 20, 21, etc. counted by the operation data collecting means 11.
また、前述した設定変更手段は、階床別起動回数データベース１２に記憶された特定エレベータ１の階床別起動回数に応じてこの特定エレベータ１の乗かご２の最適な待機階を求める処理が可能な最適待機階算出手段１３と、この最適待機階算出手段１３で求められた待機階を設定し、該当する待機階を表示する信号を、特定エレベータ１の遠隔監視装置４を介して特定エレベータ１のエレベータ制御装置３に出力する待機階・表示設定手段１４とを含んでいる。 Further, the setting changing means described above can perform processing for obtaining the optimum standby floor of the car 2 of the specific elevator 1 according to the number of times of start of the specific elevator 1 stored in the floor-by-floor start-up database 12. The optimum standby floor calculation means 13 and the standby floor obtained by the optimum standby floor calculation means 13 are set, and a signal for displaying the corresponding standby floor is sent to the specific elevator 1 via the remote monitoring device 4 of the specific elevator 1. Standby floor / display setting means 14 to be output to the elevator control device 3.
特定エレベータ１の乗かご２内には、この乗かご２の待機階が変更された旨の表示が可能な表示装置５を備えている。 In the car 2 of the specific elevator 1, a display device 5 capable of displaying that the waiting floor of the car 2 has been changed is provided.
また、監視センタ１０の前述した待機階設定手段は、携帯通信器７から送信されるエレベータ識別記号に応じて携帯通信器７の図５に示す表示部８に、特定エレベータ１の乗かご２の表示装置５に表示された変更後の待機階が、好ましいか否かを携帯通信器７を所持する利用者６に確認させる表示を行うとともに、携帯通信器７の送信部から送信される確認信号に応じて、乗かご２の待機階が携帯通信器７を所持する利用者６に好ましいと思われているかどうかを判定する評価結果評価手段１５を含んでいる。 Further, the above-described standby floor setting means of the monitoring center 10 displays the elevator 2 of the specific elevator 1 on the display unit 8 shown in FIG. 5 of the portable communication device 7 according to the elevator identification symbol transmitted from the portable communication device 7. A confirmation signal transmitted from the transmission unit of the portable communication device 7 while displaying whether or not the changed standby floor displayed on the display device 5 is preferable is confirmed by the user 6 having the portable communication device 7 Accordingly, evaluation result evaluation means 15 for determining whether or not the standby floor of the car 2 is considered preferable for the user 6 having the portable communication device 7 is included.
また前述した待機階設定手段は、評価結果評価手段１５で、特定エレベータ１の乗かご２の変更後の待機階が好ましいと思われていると判定された旨の信号に応じて、階床別起動回数データベース１２に記憶された特定エレベータ１の乗かご２の階床別起動回数に類似する階床別起動回数となっている他のエレベータ２０，２１等を抽出し、該当する他のエレベータ２０，２１等の乗かご２の待機階を、特定エレベータ１の乗かご２の待機階と同じに設定する信号を前述した設定変更手段の最適待機階算出手段１３に出力する類似パターン抽出部１６とを含んでいる。 Further, the waiting floor setting means described above is classified by floor according to a signal that the evaluation result evaluation means 15 determines that the waiting floor after the change of the car 2 of the specific elevator 1 is considered preferable. The other elevators 20, 21, etc. having the number of floor-by-floor start-ups similar to the number of floor-by-floor start-ups of the car 2 of the specific elevator 1 stored in the start-up frequency database 12 are extracted, and the corresponding other elevator 20 , 21 and the like, and a similar pattern extraction unit 16 that outputs a signal for setting the standby floor of the car 2 to be the same as the standby floor of the car 2 of the specific elevator 1 to the optimal standby floor calculation means 13 of the setting change means described above; Is included.
前述した最適待機階算出手段１３は、類似パターン抽出部１６から出力された信号に基づいて、他のエレベータ２０，２１等の乗かご２の待機階を、特定エレベータ１の乗かご２の待機階と同じ待機階とする処理を行い、この処理に応じて待機階・表示設定手段１４は、最適待機階算出手段１３で求められた待機階を設定する信号を他のエレベータ２０，２１等の遠隔監視装置を介して、他のエレベータ２０，２１等のエレベータ制御装置に出力するようにしてある。 Based on the signal output from the similar pattern extraction unit 16, the optimum standby floor calculation unit 13 described above determines the standby floor of the car 2 such as the other elevators 20 and 21 as the standby floor of the car 2 of the specific elevator 1. The standby floor / display setting means 14 sends a signal for setting the standby floor obtained by the optimal standby floor calculation means 13 to other elevators 20, 21, etc. according to this processing. It outputs to other elevator control devices such as elevators 20 and 21 via the monitoring device.
特定エレベータ１の利用者６が所持する携帯通信器７は、撮影機能を有するものから成り、特定エレベータ１の乗かご２内の表示装置５は、乗かご２の待機階が変更された旨の表示、及び特定エレベータ１の利用者６に待機階が変更されたことに対する意見、感想を求める表示が可能な待機表示部５ａと、携帯通信器７によって撮影されるエレベータ識別記号表示部５ｂを有している。 The portable communication device 7 possessed by the user 6 of the specific elevator 1 is composed of a device having a photographing function, and the display device 5 in the car 2 of the specific elevator 1 indicates that the standby floor of the car 2 has been changed. There is a standby display unit 5a capable of displaying and requesting the user 6 of the specific elevator 1 to have an opinion and impression of the change of the standby floor, and an elevator identification symbol display unit 5b photographed by the portable communication device 7. doing.
携帯通信器７は、エレベータ識別記号表示部５ｂの撮影によってエレベータ識別記号を監視センタ１０の評価結果評価手段１５に送信する。 The portable communication device 7 transmits the elevator identification symbol to the evaluation result evaluation means 15 of the monitoring center 10 by photographing the elevator identification symbol display unit 5b.
なお図５に示すように、携帯通信器７は、表示部８を有し、この表示部８には、「ご利用有難うございます。待ち時間が改善されていると感じられますか。」という利用者６に対する問いかけとともに、利用者６側の意見である「そう思う」という意見を確定させる第１感想釦８ａと、「分からない」という意見を確定させる第２感想釦８ｂと、「悪くなった」という意見を確定させる第３感想釦８ｃと、利用者の６のコメントを入力可能なコメント入力部８ｄとが表示される。また、表示部８には、第１感想釦８ａ、第２感想釦８ｂ、第３感想釦８ｃで確定させた感想、及びコメント入力部８ｄに入力された利用者６の意見を、監視センタ１０の評価結果評価手段１５に送信する操作が可能な送信部８ｅが表示される。 As shown in FIG. 5, the portable communication device 7 has a display unit 8. The display unit 8 says “Thank you for using it. Do you feel that the waiting time has been improved?” Along with asking the user 6, the first impression button 8a for confirming the opinion “I think so” that is the opinion on the user 6 side, a second impression button 8b for confirming the opinion “I don't know”, The third impression button 8c for confirming the opinion “and” and a comment input unit 8d for inputting the user's six comments are displayed. In addition, the display unit 8 displays the impressions confirmed by the first impression button 8a, the second impression button 8b, and the third impression button 8c, and the opinion of the user 6 input to the comment input unit 8d. The transmission unit 8e that can be transmitted to the evaluation result evaluation unit 15 is displayed.
図２は、本実施形態の基本的な待機階変更処理動作を示すフローチャートである。 FIG. 2 is a flowchart showing the basic standby floor change processing operation of the present embodiment.
本実施形態は、特定エレベータ１のエレベータ制御装置３、遠隔監視装置４を介して、運行データ収集手段１１に、この特定エレベータ１の単位時間の階床別のかご呼びによる起動回数、すなわち階床別起動回数が読み込まれ、階床別起動回数データベース１２に記憶される（手順Ｓ１）。 In the present embodiment, the number of times of activation of the specific elevator 1 by the car call for each floor of the specific elevator 1 through the elevator control device 3 and the remote monitoring device 4 of the specific elevator 1, that is, the floor The separate activation count is read and stored in the floor specific activation count database 12 (step S1).
次に、最適待機階算出手段１３で、最多起動回数の階床の有無を判断する（手順Ｓ２）。手順Ｓ２の判断で、最多起動回数と見做される階床が有ると判断されたときには、該当する階床を待機階とする処理が行われる（手順Ｓ３）。最多起動回数と見做される階床が無いと判断されたときには、処理を終了する。 Next, the optimum standby floor calculation means 13 determines whether or not there is a floor with the highest number of activations (step S2). If it is determined in step S2 that there is a floor that is considered to be the maximum number of activations, the corresponding floor is processed as a standby floor (step S3). When it is determined that there is no floor that is regarded as the maximum number of activations, the process is terminated.
この最適待機階算出手段１３で求められた待機階例えば５階が、待機階・表示設定手段１４から、特定エレベータ１の遠隔監視装置４を介してエレベータ制御装置３に出力される。エレベータ制御装置４は、特定エレベータ１の乗かご２の待機階を、例えばそれまでの１階から最適待機階算出手段１３で求められた５階に変更させる処理を行うとともに、特定エレベータ１の図３に示す表示装置５の待機表示部５ａに、待機階が５階に変更された旨を表示させる処理を行う（手順Ｓ４）。 The standby floor, for example, the fifth floor obtained by the optimum standby floor calculation means 13 is output from the standby floor / display setting means 14 to the elevator control device 3 via the remote monitoring device 4 of the specific elevator 1. The elevator control device 4 performs a process of changing the waiting floor of the car 2 of the specific elevator 1 from, for example, the first floor so far to the fifth floor obtained by the optimum waiting floor calculation means 13, and also the diagram of the specific elevator 1 3 is displayed on the standby display unit 5a of the display device 5 shown in FIG. 3 to indicate that the standby floor has been changed to the fifth floor (step S4).
このようにして、乗かご２の待機階が例えば１階から５階に変更されたことが乗かご２内の利用者６に、表示装置５の待機階表示部５ａの表示によって知らされる。 In this way, the user 6 in the car 2 is informed by the display on the standby floor display unit 5a of the display device 5 that the waiting floor of the car 2 has been changed from the first floor to the fifth floor, for example.
図４は、本実施形態の基本的な待機階変更処理動作によって得られる乗かごの走行特性を説明する図である。 FIG. 4 is a diagram for explaining the running characteristics of the car obtained by the basic standby floor change processing operation of the present embodiment.
同図４の（ａ）図は、乗かご２の待機階がロビー階である１階の場合の乗かご２の走行特性を示し、（ｂ）図は乗かご２の待機階が１階から５階に変更された場合の乗かご２の走行特性を示している。 FIG. 4 (a) shows the running characteristics of the car 2 when the waiting floor of the car 2 is the lobby floor, and FIG. 4 (b) shows the waiting floor of the car 2 from the first floor. The traveling characteristics of the car 2 when changed to the fifth floor are shown.
（ａ）図に示すように、５階の一人目の乗かご２の利用者６が乗場の呼び釦を押してかご呼びを登録すると、例えば４０秒後に乗かご２が５階に到着する。この一人目の利用者６は乗かご２に乗り込み、ロビー階である１階まで降りる。乗かご２は１階に到着すると、この１階で待機する状態となる。 (A) As shown in the figure, when the user 6 of the first car 2 on the 5th floor pushes the call button on the hall and registers the car call, the car 2 arrives at the 5th floor after 40 seconds, for example. The first user 6 gets into the car 2 and gets down to the first floor, which is the lobby floor. When the car 2 arrives at the first floor, it enters a state of waiting on the first floor.
この状態から、５階の二人目の乗かご２の利用者６が乗場の呼び釦を押してかご呼び登録したときには、前述と同様に、例えば４０秒後に１階で待機していた乗かご２が５階に到着する。二人目の利用者６は、乗かご２に乗り込み、１階まで降りる。したがって、５階の二人目の乗かご２の利用者６は、待機階が１階である場合、一人目の利用者６と同様に４０秒待たされた後に乗かご２に乗り込むことになる。 From this state, when the user 6 of the second passenger car 2 on the fifth floor presses the call button on the hall to register the car call, the car 2 waiting on the first floor after 40 seconds, for example, is similar to the above. Arrives on the 5th floor. The second user 6 gets into the car 2 and gets down to the first floor. Therefore, when the waiting floor is the first floor, the user 6 of the second passenger car 2 on the fifth floor gets into the passenger car 2 after waiting for 40 seconds like the first user 6.
これに対し前述のように、待機階を１階から５階に変更した場合、例えば１階に乗かご２が到着している状態で５階の一人目の乗かご２の利用者６が乗場の呼び釦を押してかご呼び登録をしたときには、（ｂ）図に示すように、（ａ）図の場合と同様に、例えば４０秒後に乗かご２が５階に到着する。この一人目の利用者６は乗かご２に乗り込み、ロビー階である１階まで降りる。乗かご２は１階に到着して利用者６が降りた後、待機階である５階まで走行し、この５階で待機する。 On the other hand, as described above, when the standby floor is changed from the first floor to the fifth floor, for example, the user 6 of the first car 2 on the fifth floor gets on the platform with the car 2 arriving on the first floor. When the car call registration is performed by pressing the call button, the car 2 arrives at the fifth floor after 40 seconds, for example, as shown in FIG. The first user 6 gets into the car 2 and gets down to the first floor, which is the lobby floor. After the car 2 arrives at the first floor and the user 6 gets off, the car 2 travels to the fifth floor, which is the standby floor, and waits on the fifth floor.
この状態から５階の二人目の乗かご２の利用者６が乗場の呼び釦を押してかご呼び登録したときには、例えば１０秒後に乗かご２に乗り込むことができ、ロビー階である１階まで降りることができる。 From this state, when the user 6 of the second passenger car 2 on the fifth floor pushes the call button on the hall and registers the car call, for example, the user can get into the passenger car 2 after 10 seconds and get off to the first floor which is the lobby floor be able to.
このように、利用者６の利用度を考慮して待機階を１階から５階に変更すると、５階の二人目の乗かご２の利用者６は、乗かご２の待ち時間を待機階変更前の４０秒から１０秒に短縮でき、５階の利用者６に対するサービス性を向上させることができる。 Thus, when the standby floor is changed from the first floor to the fifth floor in consideration of the usage of the user 6, the user 6 of the second passenger car 2 on the fifth floor waits for the waiting time of the passenger car 2 to the standby floor. It can be shortened from 40 seconds before the change to 10 seconds, and the serviceability for the user 6 on the fifth floor can be improved.
図５は、乗かごに乗り込んだ利用者が所持する携帯通信器の表示部における表示例を示す図、図６は、本実施形態特有の他のエレベータの乗かごの待機階変更処理動作を示すフローチャートである。 FIG. 5 is a diagram showing a display example on the display unit of the portable communication device possessed by the user who has entered the car, and FIG. 6 shows another elevator car standby floor change processing operation unique to this embodiment. It is a flowchart.
本実施形態にあっては、乗かご２に乗り込んだ利用者６が、自身の所持する撮影機能付き携帯通信器７で図３に示す乗かご２の表示装置５の表示画面中のエレベータ識別記号表示部５ｂを撮影すると、携帯通信器７からエレベータ識別記号が監視センタ１０の評価結果評価手段１５に送信される。この携帯通信器７からの送信を受けて、評価結果評価手段１５は、携帯通信器７の表示部８に、例えば図５に示す表示画面を送信する。 In the present embodiment, the user 6 who has entered the car 2 has the elevator identification symbol in the display screen of the display device 5 of the car 2 shown in FIG. When the display unit 5 b is photographed, an elevator identification symbol is transmitted from the portable communication device 7 to the evaluation result evaluation unit 15 of the monitoring center 10. In response to the transmission from the portable communication device 7, the evaluation result evaluation means 15 transmits, for example, a display screen shown in FIG. 5 to the display unit 8 of the portable communication device 7.
携帯通信器７を所持する利用者６が、待機階が５階に変更されたことに対して、第１感想釦８ａ、第２感想釦８ｂ、第３感想釦８ｃのいずれかの操作によって、またコメント入力部８ｄへのコメントの入力によって、自分の意見、感想を確定させ、送信部８ｅを操作すると、利用者６の意見、感想、すなわち評価が監視センタ１０の評価結果評価手段１５に確認信号として送信され、収集される（図６の手順Ｓ１１）。以下、図６のフローチャートに基づいて説明する。 In response to the change of the standby floor to the fifth floor, the user 6 who possesses the portable communication device 7 operates by any one of the first impression button 8a, the second impression button 8b, and the third impression button 8c. In addition, by inputting a comment to the comment input unit 8d, the user's opinion and impression are confirmed, and when the transmission unit 8e is operated, the opinion, impression, or evaluation of the user 6 is confirmed by the evaluation result evaluation unit 15 of the monitoring center 10. It is transmitted and collected as a signal (step S11 in FIG. 6). Hereinafter, description will be made based on the flowchart of FIG.
この評価結果評価手段１５で、「そう思う」「分からない」「悪くなった」の全ての合計数に対する「そう思う」の数の割合、すなわち比率が、予め予想される閾値つまり待機階を５階とすることが好ましいと推察される閾値を超えているかどうか判定される（手順Ｓ１２）。 In this evaluation result evaluation means 15, the ratio of the number of “I think” to the total number of “I think”, “I don't know”, and “I got worse”, that is, the ratio is set to a predetermined threshold, that is, a waiting floor. It is determined whether or not a threshold that is presumed preferable to be a floor is exceeded (step S12).
手順Ｓ１２の判定における「そう思う」の比率が閾値を超えていると判定されたときには、類似パターン抽出部１６によって、特定エレベータ１と階床別起動回数が類似している他のエレベータ２０，２１等の抽出処理が行われ（手順Ｓ１４）、特定エレベータ１と階床別起動回数が類似している他のエレベータ２０，２１等の有無が判定される（手順Ｓ１５）。この手順Ｓ１５の判定で、他のエレベータ２０，２１等が存在しなければ処理を終了する。 When it is determined that the ratio of “I think so” in the determination in step S12 exceeds the threshold value, the similar pattern extraction unit 16 uses the other elevators 20 and 21 whose specific number of starts is similar to that of the specific elevator 1. (Step S14), it is determined whether or not there are other elevators 20, 21, etc., that are similar to the specific elevator 1 in terms of the number of activations by floor (step S15). If it is determined in step S15 that there is no other elevator 20, 21, etc., the process is terminated.
手順Ｓ１５の判定で、類似の他のエレベータ２０，２１等が存在していると判定されたときは、他のエレベータ２０，２１等に対しても、最適待機階算出手段１３で待機階が５階と設定され、待機階・表示設定手段１４を介して該当する他のエレベータ２０，２１等の遠隔監視装置に送信され、この遠隔監視装置からエレベータ制御装置に信号が出力される。これにより、特定エレベータ１とともに、該当する他のエレベータ２０，２１等の待機階も５階に変更される。 If it is determined in step S15 that there are other similar elevators 20, 21, etc., the optimum standby floor calculation means 13 also sets the standby floor to 5 for other elevators 20, 21, etc. The floor is set and transmitted to the other remote monitoring devices such as the elevators 20 and 21 via the standby floor / display setting means 14, and a signal is output from the remote monitoring device to the elevator control device. Thereby, with the specific elevator 1, the standby floors of other applicable elevators 20, 21 and the like are also changed to the fifth floor.
なお、手順Ｓ１２の判定における「そう思う」の比率が閾値以下と判定されたときは、待機階を５階から再び元の１階に戻す操作が行われる（手順Ｓ１３）。このとき、類似パターン抽出部１６によって、特定エレベータ１と階床別起動回数が類似している他のエレベータ２０，２１等が抽出され、特定エレベータ１とともに該当する他のエレベータ２０，２１等に対しても、最適待機階算出手段１３で待機階が１階と設定処理され、待機階・表示設定手段１４を介して、特定エレベータ１、該当する他のエレベータ２０，２１等の遠隔監視装置４等に送信され、この遠隔監視装置４等からエレベータ制御装置３等に送信される。これにより前述したように、特定エレベータ１、該当する他のエレベータ２０，２１等の待機階が１階となる。 If it is determined that the ratio of “I think so” in the determination in step S12 is equal to or less than the threshold value, an operation of returning the standby floor from the fifth floor to the original first floor is performed (step S13). At this time, the similar pattern extraction unit 16 extracts other elevators 20, 21 and the like that are similar to the specific elevator 1 and the number of activations according to floors, and with respect to the other elevators 20, 21 and the like that correspond to the specific elevator 1 However, the standby floor is set as the first floor by the optimal standby floor calculation means 13, and the remote monitoring device 4 such as the specific elevator 1, the corresponding other elevators 20, 21, etc. via the standby floor / display setting means 14. The remote monitoring device 4 and the like are transmitted to the elevator control device 3 and the like. As a result, as described above, the standby floor for the specific elevator 1 and other applicable elevators 20 and 21 is the first floor.
以上のように、本実施形態に係るエレベータ運行制御システムは、特定エレベータ１の乗かご２に乗り込んだ利用者６の所持する携帯通信器７からの信号に応じて、評価結果評価手段１５及び類似パターン抽出部１６を含む待機階設定手段は、特定エレベータ１で設定変更された乗かご２の待機階と同じ待機階を、特定エレベータ１とは別に設けられた他のエレベータ２０，２１等において設定するので、他のエレベータ２０，２１等の乗かご２の待機階を、エレベータの利用者６の意見を反映させた待機階に変更することができ、特定エレベータ１及び他のエレベータ２０，２１等の利用者６に対するサービス性を向上させることができる。 As described above, the elevator operation control system according to the present embodiment has the evaluation result evaluation means 15 and the like according to the signal from the portable communication device 7 possessed by the user 6 who has entered the car 2 of the specific elevator 1. The standby floor setting means including the pattern extraction unit 16 sets the same standby floor as the standby floor of the car 2 changed in setting in the specific elevator 1 in other elevators 20 and 21 provided separately from the specific elevator 1 Therefore, the standby floor of the car 2 such as the other elevators 20, 21 can be changed to a standby floor reflecting the opinions of the elevator users 6, and the specific elevator 1 and the other elevators 20, 21 etc. The serviceability for the user 6 can be improved.
なお、前述した特定エレベータ１は、特定の１台のエレベータであってもよく、また特定の複数台のエレベータであってもよい。また、前述した他のエレベータ２０，２１は、複数台のエレベータとして示してあるが、単に１台の他のエレベータであってもよい。 Note that the specific elevator 1 described above may be a specific single elevator or a specific plurality of elevators. Moreover, although the other elevators 20 and 21 described above are shown as a plurality of elevators, they may simply be one other elevator.
また前述した実施形態では、撮影機能付き携帯通信器７で乗かご２の表示装置５のエレベータ識別記号表示部５ｂを撮影し、エレベータ識別記号を評価結果評価手段１５に送信するようにしてあるが、携帯通信器７の操作部を操作してエレベータを識別する情報、例えばエレベータ内に掲示されているエレベータに固有の番号などを入力し、このエレベータを識別する情報を評価結果評価手段１５に送信するようにしてもよい。 In the embodiment described above, the elevator identification symbol display portion 5b of the display device 5 of the car 2 is photographed by the portable communication device 7 with the photographing function, and the elevator identification symbol is transmitted to the evaluation result evaluation means 15. Then, information for identifying the elevator by operating the operation unit of the portable communication device 7, for example, a number unique to the elevator posted in the elevator, is input, and information for identifying the elevator is transmitted to the evaluation result evaluation means 15. You may make it do.
１ 特定エレベータ
２ 乗かご
３ エレベータ制御装置
４ 遠隔監視装置
５ 表示装置
５ａ 待機階表示部
５ｂ エレベータ識別記号表示部
６ 利用者
７ 携帯通信器
８ 表示部
８ａ 第１感想釦
８ｂ 第２感想釦
８ｃ 第３感想釦
８ｄ コメント入力部
８ｅ 送信部
１０ 監視センタ
１１ 運行データ収集手段
１２ 階床別起動回数データベース
１３ 最適待機階算出手段
１４ 待機階・表示設定手段
１５ 評価結果評価手段
１６ 類似パターン抽出部
２０ 他のエレベータ
２１ 他のエレベータ
DESCRIPTION OF SYMBOLS 1 Specific elevator 2 Passenger car 3 Elevator control apparatus 4 Remote monitoring apparatus 5 Display apparatus 5a Standby floor display part 5b Elevator identification symbol display part 6 User 7 Portable communication apparatus 8 Display part 8a 1st impression button 8b 2nd impression button 8c 1st 3 impression button 8d comment input unit 8e transmission unit 10 monitoring center 11 operation data collection unit 12 floor-specific activation frequency database 13 optimum standby floor calculation unit 14 standby floor / display setting unit 15 evaluation result evaluation unit 16 similar pattern extraction unit 20 other Elevator 21 Other elevator
Claims (5)
前記監視センタは、
前記特定エレベータの前記乗かごに乗り込んだ利用者の所持する携帯通信器からの信号に応じて、前記特定エレベータで設定変更された前記乗かごの待機階と同じ待機階を前記他のエレベータに設定する処理を行う待機階設定手段を有することを特徴とするエレベータ運行制御システム。 An elevator control device for controlling the traveling of the car, a specific elevator having a remote monitoring device for monitoring the elevator control device, and the elevator control device for the specific elevator and the remote monitoring device provided separately from the specific elevator An elevator control device equivalent to the above and a remote monitoring device, and a setting change means for performing a setting change process of the waiting floor of the car for the specific elevator, and the specific elevator and the other elevator are remotely Elevator control system with a monitoring center to monitor automatically,
The monitoring center is
In accordance with a signal from a portable communication device possessed by a user who has entered the car of the specific elevator, the same standby floor as the standby floor of the car changed by the specific elevator is set in the other elevator An elevator operation control system characterized by comprising standby floor setting means for performing processing.
前記設定変更手段は、
前記特定エレベータの前記エレベータ制御装置から前記遠隔監視装置を介して送信される信号に応じて、前記特定エレベータ及び前記他のエレベータのそれぞれの前記乗かごが起動する階床の数である階床別起動回数を集計する運行データ収集手段と、
この運行データ収集手段で集計された前記特定エレベータ及び前記他のエレベータの階床別起動回数を記憶する階床別起動回数データベースと、
この階床別起動回数データベースに記憶された前記特定エレベータの階床別起動回数に応じてこの特定エレベータの前記乗かごの最適な待機階を求める処理が可能な最適待機階算出手段と、
この最適待機階算出手段で求められた待機階を設定し、該当する待機階を表示する信号を、前記特定エレベータの前記遠隔監視装置を介して前記特定エレベータの前記エレベータ制御装置に出力する待機階・表示設定手段とを含み、
前記特定エレベータの前記乗かご内に、前記乗かごの待機階が変更された旨の表示が可能な表示装置を有することを特徴とするエレベータ運行制御システム。 In the elevator operation control system according to claim 1,
The setting change means includes
By floor, which is the number of floors at which each of the passenger cars of the specific elevator and the other elevator is activated in response to a signal transmitted from the elevator control device of the specific elevator via the remote monitoring device Operation data collection means for counting the number of activations;
A floor-by-floor start-up frequency database that stores the number of start-ups by floor of the specific elevator and other elevators tabulated by the operation data collection means;
Optimal standby floor calculation means capable of processing to determine the optimal standby floor of the car of the specific elevator according to the number of floor specific startups of the specific elevator stored in the floor-specific start frequency database;
A standby floor which sets the standby floor obtained by the optimum standby floor calculation means and outputs a signal indicating the corresponding standby floor to the elevator control device of the specific elevator via the remote monitoring device of the specific elevator -Including display setting means,
The elevator operation control system characterized by having a display device capable of displaying that the waiting floor of the car has been changed in the car of the specific elevator.
前記待機階設定手段は、
前記携帯通信器から送信されるエレベータ識別記号に応じて前記携帯通信器の表示部に、前記特定エレベータの前記乗かごの前記表示装置に表示された変更後の待機階が、好ましいか否かを前記携帯通信器を所持する利用者に確認させる表示を行うとともに、前記携帯通信器の送信部から送信される確認信号に応じて、前記乗かごの待機階が前記携帯通信器を所持する利用者に好ましいと思われているかどうかを判定する評価結果評価手段と、
前記評価結果評価手段で、前記特定エレベータの前記乗かごの変更後の待機階が好ましいと思われていると判定された旨の信号に応じて、前記階床別起動回数データベースに記憶された前記特定エレベータの前記乗かごの階床別起動回数に類似する階床別起動回数となっている前記他のエレベータを抽出し、該当する他のエレベータの前記乗かごの待機階を、前記特定エレベータの前記乗かごの待機階と同じに設定する信号を前記設定変更手段の前記最適待機階算出手段に出力する類似パターン抽出部とを含み、
前記最適待機階算出手段は、前記類似パターン抽出部から出力された信号に基づいて、前記他のエレベータの前記乗かごの待機階を、前記特定エレベータの前記乗かごの待機階と同じ待機階とする処理を行い、この処理に応じて前記待機階・表示設定手段は、前記最適待機階算出手段で求められた待機階を設定する信号を前記他のエレベータの前記遠隔監視装置を介して、前記他のエレベータの前記エレベータ制御装置に出力することを特徴とするエレベータ運行制御システム。 In the elevator operation control system according to claim 2,
The waiting floor setting means includes:
Whether or not the changed standby floor displayed on the display device of the car of the specific elevator is preferable in the display unit of the portable communication device according to the elevator identification symbol transmitted from the portable communication device. The user who carries out the display for the user who possesses the portable communication device to confirm, and the waiting floor of the car that carries the portable communication device according to the confirmation signal transmitted from the transmission unit of the portable communication device Evaluation result evaluation means for determining whether or not it is considered preferable,
In response to a signal indicating that the standby floor after the change of the car of the specific elevator is considered to be preferable by the evaluation result evaluation means, the floor stored in the number-of-floor start-up frequency database The other elevators having the number of floor-by-floor activations similar to the number of floor-by-floor activations of the specific elevator are extracted, and the waiting floors of the corresponding elevators in the corresponding elevators are extracted from the specific elevators. A similar pattern extraction unit that outputs a signal to be set to be the same as the waiting floor of the car to the optimum waiting floor calculation means of the setting change means,
The optimum standby floor calculation means, based on the signal output from the similar pattern extraction unit, the standby floor of the car of the other elevator is the same as the standby floor of the car of the specific elevator In accordance with this processing, the standby floor / display setting means sends a signal for setting the standby floor obtained by the optimal standby floor calculation means via the remote monitoring device of the other elevator. An elevator operation control system that outputs to the elevator control device of another elevator.
前記評価結果評価手段で、前記特定エレベータの前記乗かごの待機階が好ましくないと判定された旨の信号に応じて、前記最適待機階算出手段は、前記特定エレベータの前記乗かごの待機階を変更前の待機階に戻す設定処理を行うことを特徴とするエレベータ運行制御システム。 In the elevator operation control system according to claim 3,
In response to a signal indicating that the waiting floor of the car of the specific elevator is not preferred by the evaluation result evaluation means, the optimal waiting floor calculation means calculates the waiting floor of the car of the specific elevator. An elevator operation control system characterized by performing a setting process for returning to the standby floor before the change.
前記携帯通信器は、撮影機能を有するものから成り、
前記特定エレベータの前記乗かご内の前記表示装置は、前記携帯通信器によって撮影されるエレベータ識別記号表示部を有し、
前記携帯通信器は、前記エレベータ識別記号表示部の撮影によって前記エレベータ識別記号を前記監視センタの前記評価結果評価手段に送信することを特徴とするエレベータ運行制御システム。 In the elevator operation control system according to claim 4,
The portable communication device has a photographing function,
The display device in the car of the specific elevator has an elevator identification symbol display unit photographed by the portable communication device,
The said portable communication apparatus transmits the said elevator identification symbol to the said evaluation result evaluation means of the said monitoring center by imaging | photography of the said elevator identification symbol display part, The elevator operation control system characterized by the above-mentioned.
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| JP2014182674A JP2016055958A (en) | 2014-09-08 | 2014-09-08 | Elevator operation control system |
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| JP2014182674A JP2016055958A (en) | 2014-09-08 | 2014-09-08 | Elevator operation control system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP7478086B2 (en) | 2020-12-07 | 2024-05-02 | 株式会社日立ビルシステム | Call registration survey system |
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