JP2015106320A - Client system, server, and q&a system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a client system and a server at a Q&A site capable of efficiently answering a number of questions and capable of maintaining and increasing the number of members.SOLUTION: A specific member among the members can directly transmit a question sentence to a respondent via a terminal and receive an answer sentence therefrom. A member who is not the specific member can browse the question sentence transmitted to the respondent by the specific member, and can express his/her desired intention to browse an answer to the question sentence although he/she cannot browse the answer. A nonmember can only browse the question sentence. A question list display screen Wa is provided with a button B08 for applying for membership registration.

Description

  The present invention relates to a client system, a server, and a Q & A system. More specifically, the present invention relates to a client system, a server, and a Q & A system of a Q & A site composed of registered members.

In recent years, social networking services have become widespread. This social networking service provides a means and a place to facilitate communication between friends and acquaintances, and also establishes new relationships through connections such as hobbies and preferences, residential areas, home schools, or “friends of friends”. It is a membership system service that provides a place to build.
Since the social networking service is a membership-based service, increasing the number of members leads to an increase in revenue. In such social networking, questions and answers are exchanged between members.

In particular, when a celebrity is a member, there may be a composition in which a large number of questions are sent from a large number of members to a specific member, and a large number of questioners ask questions to a single respondent.
Japanese Patent No. 5181088

In such cases, there is a tendency for questions with the same content to be duplicated, and respondents must repeatedly answer the same content, and it takes time for the respondent to receive a response. As a result, the respondent may damage the trust of the questioner.
Furthermore, even if a celebrity answers many questions on the social network, the effort is not rewarded, and the revenue from the increase in membership is that of the social network provider. Furthermore, there is a drawback that it is difficult to understand what other members are getting from the responses, and it is difficult to efficiently promote and market through social networks.

Due to the above circumstances, celebrities who want to make money on the network are building paid content. However, since major social network service companies distribute a lot of free content and the content is free, it is generally established that even celebrities will increase the number of paid content members There was a problem that it was difficult.
An object of the present invention is to provide a client system, a server, and a Q & A system of a Q & A site that can efficiently answer a large number of questions and can maintain and increase paying members.

The present invention for solving the above problems has the following configuration.
(1) A client system in a Q & A system that transmits and receives a question and an answer to the question between a respondent and a registered questioner via a client system connected to a server connected via a network. And
Display means for displaying an image on the screen;
An input means for inputting information into an input area on the screen;
Transmission means for transmitting identification information about the user to the server;
If the user is an unregistered questioner,
A question display area for displaying question information already presented to respondents by other members,
In response to the question information displayed in the question display area, an answer presence / absence information display area indicating that answer information has been input from the respondent, and the number of intentions to be answered for each question are indicated. Screen information for displaying the intention expression number information display area on the screen;
Receiving means for receiving from the server the question information displayed in the question display area, the answer presence information displayed in the answer presence information display area, and the intention expression number information displayed in the intention expression number information display area;
Display of the screen information received from the receiving means on the display means, and presence / absence of an answer received from the receiving means so as to display a question text in a question display area based on the question information received from the receiving means The display means displays the presence / absence of an answer based on the information in the answer presence / absence information display area, and displays the intention expression number in the intention expression information display area based on the intention expression number information received from the receiving means. Control means for controlling,
If the user is a registered member,
In response to each question displayed in the question display area, the receiving means further includes an intention expression input area for inputting intention expression information indicating an intention expression that the user wants to view the answer to the question. Receiving screen information for display on the screen,
The transmission means further transmits the intention expression information input in the intention expression input area,
If the user is a specified specific member among registered members,
The receiving means further includes a question information input area for inputting question information for the respondent and an answer display area in which an answer to the question is displayed, screen information for displaying on the screen,
The answer information that the respondent answered in response to the question,
The control means controls the display means to display an answer sentence in an answer display area based on the answer information received from the receiving means in addition to the control content,
The transmission means further transmits the question information input in the question information input area and transmits the client information.

(2) If the user is not a member,
The receiving means receives image information for displaying a registration application information input area for inputting application information for membership registration in addition to the screen,
The client system according to (1), wherein the transmission unit further transmits the applicant's registration application information input in the registration application information input area.

(3) When the user is a member,
The receiving means receives image information for displaying a specific registration application information input area for inputting application information for registering as a specified specific member among the members on the screen,
The client system according to (1), wherein the transmission unit further transmits the specific registration application information input in the specific registration application information input area.

(4) When the user is a specific member,
It has a browsing judgment means to judge whether a specific member has browsed the response information,
The client system according to (1), wherein when the specific member browses the response information, the transmission unit transmits intention expression information for the question associated with the browsed response information to the server.

(5) A client system in a Q & A system that transmits and receives a question and an answer to the question between a respondent and a registered questioner via a client system connected to a server connected via a network. And
Display means for displaying an image on the screen;
An input means for inputting information into an input area on the screen;
A question display area for displaying question information presented to the respondent by the member;
For each question, the intention expression number information display area showing the number of intentions that the member wants to see answers,
Screen information for displaying on the screen an answer input area for inputting answer information corresponding to each posted question;
Receiving means for receiving from the server the question information displayed in the question display area and the intention expression number information displayed in the intention expression number information display area;
The screen information received from the receiving means is displayed on the display means, and a question sentence is displayed in the question display area based on the question information received from the receiving means and the number of intention expressions received from the receiving means Control means for controlling the display means to display the number of intention expressions based on the information in the intention expression information display area;
A client system comprising: transmission means for transmitting answer information input in the answer input area to a server.

(6) The receiving means includes screen information further including an analysis information display area for displaying analysis information created based on the attribute information of the plurality of members who expressed the intention, and analysis information displayed in the analysis information display area. From the server,
The client system according to (5), wherein the control unit controls the display unit to display analysis content in an analysis information display area based on the analysis information received from the reception unit.

(7) The receiving means receives from the server screen information further including an answerer question information input area for inputting a question from the answerer to the member who expressed the intention,
The client system according to (5) or (6), wherein the transmission unit transmits answerer question information including a question sentence input in an answerer question information input area to a server.

(8) The receiving means receives screen information including an option input area for inputting option information of an answer by the questioner from the server,
The client system according to (7), further including transmission means for transmitting the option information input in the option input area to the server.

(9) A server connected to the plurality of client systems according to (1) above via the communication network,
Question information storage means for storing questions from specific members;
Answer information accumulating means for accumulating responses from respondents to the question in association with the answered questions;
Intention expression information accumulating means for accumulating intent information in association with a declared question,
Identification information accumulating means for accumulating the member identification information divided into a plurality of types;
Receiving means for receiving member identification information, question information and intention expression information from the client system;
User discrimination means for discriminating the type of user based on the received member identification information;
When the user discriminating means determines that the user is not a member,
Question information stored in the question information storage means;
Number of intention expressions aggregated from intention expression information accumulated in the means of intention information accumulation,
Answer presence / absence information extracted from the answer information stored in the answer information storage means;
A question display area for displaying the question information already presented to the respondent from other questioners, an answer presence / absence information display area indicating that the answer information has been input from the respondent for each question information, and each In response to the question, send the intention expression number display area for displaying the number of intention expressions accumulated in the intention expression information accumulating means and the screen information for displaying on the screen of the client system,
When the user determining means determines that the user is a member,
In response to each question displayed in the question display area, an intention expression input area for inputting intention expression information indicating an intention to desire to view the answer of the question is further added to the screen for display. Send image information for
When it is determined by the user determination means that the user is a specified specific member among the members,
Image information for displaying the answer information stored in the answer information storage means, the question information input area for inputting the question information for the respondent, and the answer information display area for displaying the answer information on the screen. A server having transmission means for transmitting.

(10) The transmission means includes:
When the user determining means determines that the user is not a member,
The server according to (9) above, wherein image information for displaying a registration application information input area for inputting application information for membership registration is further added to the screen.

(11) The transmission means includes:
When the user determining means determines that the user is a member,
The server according to (9), wherein image information for displaying a specific registration application information input area for inputting application information for registering as a specified specific member among registered members is further added on the screen.

(12) A server connected to the plurality of client systems according to (5) via the communication network,
Question information storage means for storing questions from specific members;
Answer information accumulating means for accumulating responses from respondents to the question in association with the answered questions;
For each accumulated question, the intention expression information accumulating means for accumulating the number of members who have expressed an intention to view answers and the identification information of the member in association with the question;
Member information storage means for storing member identification information and attribute information;
A question display area for displaying question information, an answer input area for inputting answers from respondents to each question information, and a number of intention expressions for displaying the number of intention expressions accumulated in the means for acknowledging information according to each question Screen information for displaying the display area on the screen of the client system;
Question information stored in the question information storage means;
A transmission means for transmitting to the client system the intention expression number information of each question, aggregated from the intention expression information stored in the intention expression information storage means;
A server having reception means for receiving response information input in the response input area from the client system;

(13) For each question, there is further provided analysis information creating means for creating analysis information based on intention expression information accumulated in the intention expression information accumulation means and member attribute information accumulated in the member information accumulation means,
The transmission means transmits the analysis information created by the analysis information creation means and screen information for further displaying an analysis information display area for displaying the analysis information on the screen of the client system. The server according to (12).

(14) The transmission means transmits screen information for further displaying an answerer question information input area for inputting a question from the respondent to the questioner on the screen of the client system, to the client system,
The receiving means receives the answerer question information input in the answerer question information input area from the client system,
Furthermore, the server according to the above (12) or (13) including answerer question storage means for storing answerer question information received by the receiving means. Send screen information including the option input area to enter the answer option information to be selected to the client system,
The server according to (14), wherein the receiving unit receives answer option information input in an option input area from a client system.

(16) A Q & A system for transmitting and receiving a question and an answer to the question between a respondent and a registered questioner via a client system connected to a server connected via a network,
First display means for displaying an image on the screen;
A first input means for inputting information into an input area on the screen;
A question display area for displaying the question information presented to the respondent by the member, an intention expression number information display area for indicating the number of intentions to be viewed for each question, and the question display area. An intention expression input area for inputting intention expression information indicating an intention to desire to view the answers to each displayed question, a question information input area for inputting question information for the respondent, and answers to the questions are displayed. Screen information for displaying on the screen a displayed answer display area, an answerer question information display area for displaying a question from the respondent to the questioner, and an answer selection area for displaying answer options for the question from the respondent When,
The question information displayed in the question display area, the intention expression number information displayed in the intention expression number information display area, the answer information answered by the respondent to the question, and the respondent from the respondent to the questioner First receiving means for receiving question information and answer option information presented by the respondent from the server;
The answer information received from the receiving means so as to display the screen information received from the receiving means on the display means and to display a question text in the question display area based on the question information received from the receiving means. An answer received from the receiving means so as to display an intention expression number in the intention expression information display area based on the intention expression number information received from the receiving means so as to display an answer sentence in the answer display area based on First control means for controlling the display means to display answer option information received from the receiving means in an answer selection area so as to display answerer question information in an answerer question information display area;
Identification information of the member who is the user, intention expression information input in the intention expression input area, question information input in the question information input area, and answer selection information selected by the questioner in the answer option display area A first client system having first transmission means for transmitting a message to a server;
Second display means for displaying an image on the screen;
A second input means for inputting information into an input area on the screen;
In the question display area that displays the question information presented to the respondent by the member, the intention expression number information display area that indicates the number of intentions that the user wants to view the answers for each question, and each posted question Answer input area for entering the corresponding answer information, answerer question information input area for entering questions from respondents to the members who have expressed their intention, and answer for entering answer option information for obtaining the answer of the questioner Screen information for displaying an option input area on the screen;
Second receiving means for receiving from the server the question information displayed in the question display area and the intention expression number information displayed in the intention expression number information display area;
The screen information received from the receiving means is displayed on the display means, and a question sentence is displayed in the question display area based on the question information received from the receiving means and the number of intention expressions received from the receiving means Second control means for controlling the display means to display the number of intention expressions based on the information in the intention expression information display area;
The answer information input in the answer input area, the answerer question information including the question text input in the answerer question information input area, and the answer option information input in the answer option input area are transmitted to the server. A second client system comprising two transmission means;
Question information storage means for storing questions from specific members;
Respondent question information storage means for storing questions from the respondent to the questioner;
Answer option information accumulating means for accumulating answer options set corresponding to the respondent question information;
Answer information accumulating means for accumulating responses from respondents to the question in association with the answered questions;
Selection information storage means for storing the answer selection information selected by the questioner in association with the answerer question;
For each accumulated question, the intention expression information accumulating means for accumulating the number of members who have expressed an intention to view answers and the identification information of the member in association with the question;
Identification information storage means for storing member identification information and attribute information;
Question information accumulated in the question information accumulating means, intention expression number information accumulated from the intention expression information accumulated in the intention expression information accumulating means, answer information accumulated in the answer information accumulating means, and respondent question information Respondent question information stored in the storage means, answer option information stored in the answer option information storage means, a question display area for displaying question information presented to the respondent by the member, and for each question An intention expression number information display area indicating the number of intention expressions for which an answer is desired to be displayed, and an intention expression information indicating an intention expression that the user wants to view the answers to the questions displayed in the question display area are input. An intention expression input area, a question information input area for inputting question information for the respondent, an answer display area for displaying the answer to the question, and a respondent quality for displaying the question from the respondent to the questioner An information display area, the first server transmitting means for transmitting the screen information for displaying the answer selection area for displaying the answer options information to the question from the respondent on the screen of the first client system,
First server receiving means for receiving, from the first client system, member identification information, question information and intention expression information, and answer selection information selected by the questioner in the answer selection area;
Question information accumulated in the question information accumulating means, intention number information accumulated from the intention expression information accumulated in the intention expression information accumulating means, answer information accumulated in the answer information accumulating means,
A question display area for displaying question information, an answer input area for inputting answers from respondents to each question information, and a number of intention expressions for displaying the number of intention expressions accumulated in the means for acknowledging information according to each question A display area, an answerer question information input area for inputting a question from the respondent to the questioner, and an answer option information input area for inputting answer option information selected by the questioner for the answerer question A second server transmitting means for transmitting screen information to be displayed on the screen of the two client system;
A Q & A system comprising: second server receiving means for receiving, from the second client system, answer information input in the answer input area and answer option information input by the respondent in the answer option information input area .

  According to the first and ninth aspects of the invention, when the user of the client system is registered as a specific member, there is a question information input area on the display screen and input of answer information from the respondent The answer information is displayed on the display screen in the answer display area. Therefore, it is possible to directly ask a question to the respondent and to receive the answer directly from the respondent. In addition, since questions from other members and their responses can be viewed, sending duplicate questions to the respondent is suppressed. In addition, respondents can reduce the burden by reducing the number of responses, and specific members can refer to other people's questions, so there is no need to ask the respondents again. There is an advantage that an answer can be obtained. By obtaining such advantages, it is possible to suppress dissatisfaction of a specific member such that an answer cannot be obtained by answering a question with a large number of intentions, so that withdrawal of the member can be suppressed.

  Members other than specific members cannot obtain direct questions or answers to questions, but for other questions that they have viewed, enter intent information that they want to see the answers for the contents of the questions By doing so, it is possible to inform the respondent of the degree of request for the question, and to indirectly convey the willingness of the respondent to ask the question.

  In addition, for users who are not members, you can browse information such as the contents of questions, the number of intentions displayed for each question, and whether or not an answer has already been received. It is possible to obtain reference information for membership registration.

According to the invention described in claim 2 and claim 10, when the user is not a member and wants to become a member based on the contents of the browsed question, the member can apply for membership on the screen, and the membership procedure There is an advantage that can be easily made, and the number of members can be increased.
According to the invention described in claim 3 and claim 11, when the user is a member but not a specific member, viewing the answer or directly asking a question based on the contents of the question or the number of intentions for which an answer is desired. If you want, you can apply for a specific member on the screen, so it is easy to apply for a specific member, and the number of specific members can be increased.

According to the fourth aspect of the present invention, since the action of the specific member viewing the answer is manifestation of the desire to see the answer to the question, the intention expression information is transmitted as an expression of intention. Thereby, the specific member can omit the operation of inputting the intention expression information in the intention expression area again, thereby simplifying the input operation.
According to the invention described in claims 5 and 12, the respondent can arbitrarily determine the order of answering according to the number of intentions, so for example, the answer is given priority from the question with the largest number of intentions. Thus, it is possible to satisfy the needs of the most questioners and to suppress complaints from members that no answer can be obtained, and to respond efficiently.

According to the inventions according to claims 6 and 13, the respondent can confirm the analysis information based on the attribute information of the member who expressed the intention to the question, so that the answer based on the analysis information is possible. It becomes. For example, the order of the questions to be answered can be determined based on the analysis information, or it can be used as a reference for creating an answer sentence, and an answer more in line with the intention of the questioner can be created.
According to the inventions of claims 7 and 14, since the respondent can ask a question to a large number of questioners who are interested in the same quality question, it is useful as a marketing tool. .

According to the invention described in claims 8 and 15, the questioner can easily answer the answer by selecting the option for the answer by the questioner. In addition, the obtained answer selection information can be easily analyzed.
According to the sixteenth aspect of the present invention, since the respondent can ask a question to a large number of questioners who are interested in a homogeneous question, it is useful as a marketing tool. Since the answering method by the questioner is a method of selecting and answering options, the questioner can easily answer and the acquired answer selection information can be easily analyzed.

It is a block diagram which shows the structure of the Q6A system of this invention. It is a block diagram which shows the structure of a server. It is a block diagram which shows the structure of a terminal. It is a flowchart which shows operation | movement of a terminal. It is a flowchart which shows operation | movement of a server. It is a figure which shows the web page for ID input. It is a figure which shows a web page. It is a figure which shows the web page which inputs a question. It is a flowchart which shows operation | movement of a terminal. It is a flowchart which shows operation | movement of a server. It is a figure which shows the web page for a question list display. It is a figure which shows the first pull-down menu at the time of answering. It is a flowchart which shows operation | movement of a terminal. It is a flowchart which shows operation | movement of a server. It is a figure which shows the web page for the display of the question list for answers. It is a figure which shows the web page which performs an answer input. It is a figure which shows the web page which displays the attribute analysis of the member who expressed the will of reply browsing. It is a flowchart which shows the reply operation of a terminal. It is a flowchart which shows operation | movement of a server. It is a figure which shows the web page for the display of the question list for reply browsing. It is a figure which shows the web page which displayed reply information. It is a figure which shows the web page which displayed the member registration screen. It is a figure which shows the web page which displayed the respondent question input screen. It is a figure which shows the web page which displayed the questionnaire result display screen. It is a figure which shows the web page which displayed the screen for questionnaire responses. It is a figure which shows the web page which displayed the analysis information of the questionnaire result. It is a flowchart which shows the reply operation of a terminal. It is a flowchart which shows operation | movement of a server.

1: Q & A system 2nq: Questioner terminal 2na: Respondent terminal 2: Server 32: Member information storage unit 34: Question information storage unit 35: Answer information storage unit

  Hereinafter, a preferred embodiment of the Q & A system 1 of the present invention will be described in detail with reference to the accompanying drawings. As shown in FIG. 1, the Q & A system 1 of the present invention includes a server 2 and a plurality of interrogator terminals 21, 22q connected to the server 2 via a communication network Ne represented by the Internet or the like. .. 2nq and a plurality of respondent terminals 21a, 22a,... 2na.

  As shown in FIG. 2, the server 2 includes a web page information storage unit 31 that stores web page information that is browsed by a browser of the terminal, and member information that stores information about members registered in advance. A storage unit 32, a respondent information storage unit 33 that stores information on respondents registered in advance, a question storage unit 34, an answer storage unit 35, and members who have answered the question to the published question In the case where an intention to desire browsing is expressed, it has an intention expression information storage unit 37 as an intention expression information storage means for storing information of the member who expressed the intention, and further communicates between the server 2 and each terminal. Communication means 41, display means 42, input means 43, storage means 44, and control means 45 are provided.

The question storage unit 34 includes a question information storage unit 34q as question information storage means for storing the question contents from the questioner, and an answerer question for storing answerer question information transmitted to the questioner from the respondent. An answerer question information storage unit 34a as a storage means is provided.
The answer storage unit 35 is set for the answer information storage unit 35a as answer information storage means for storing the answer contents from the answerer to the question from the questioner, and the question from the answerer to the questioner. Answer option information storage unit 35b as answer option information accumulating means for accumulating answer option information constituting answer selection, and selection information accumulation for accumulating options selected by the questioner as an answer to the question from the answerer And a selection information storage unit 35q as means.

  The web page information storage unit 31 stores, for example, data configured in an HTML language, and stores image information displayed on the display unit of the client system. This image information includes a question display area for displaying question information presented to the respondent by the member, and an answer indicating that the answer information is input from the respondent to the question information displayed in the question display area. Answer presence / absence information display area to display presence / absence information, intention expression number information display area to indicate the number of intentions to be viewed for each question, and answer information to display the answer information answered by the respondent to the question An information display area, a question information input area for inputting question information to be answered to the respondent, an answer information input area for inputting answer information from the respondent to the question, and a statement of desire to view the answer for each question Indication information input area for inputting, respondent question information input area for inputting respondent question information to ask the questioner from the respondent, and respondent question information for asking the questioner from the respondent Respondent question information display area, answer selection area where options for answering questions from respondents are displayed, answer option information for inputting answer option information for answering questions from respondents Information for displaying the input area and the analysis information display area is included.

  The member information storage unit 32 includes a file for storing information on members registered in advance individually for each member. This member-related information includes an ID number, password, bundle name, e-mail address, gender, age, occupation, residence area, paying member (specific member), free member, etc. assigned to each member individually. The ID number, password, etc. are used as identification information for identifying the member.

  The respondent information storage unit 33 includes a file for individually storing information on respondents registered in advance for each respondent. It is a figure which shows the structure of the respondent information storage part. The information regarding the member includes an ID number, a password, a name, an e-mail address, a face image, and the like that are individually assigned to each member. The ID number, password, etc. are used as information for identifying the respondent.

  The question information storage unit 34q accumulates information related to the question posted to the respondent. The stored question information is text information etc. of the question text entered in the question information input area. Each question text is given a number, and the attribute information and identification information of the specific member who posted the question text Stored in association with the sentence. The question information can also include image information such as maps and photographs.

The respondent question information storage unit 34a stores text information of a question sentence asked by a respondent to a questioner who has asked a question and a member who has expressed his desire to view the answer to the question. An identification number is assigned to the sentence, and the answer of this question sentence is stored in association with the identification number of the answer option prepared by the respondent.
The answer information storage unit 35a accumulates information related to answers made by the respondent who has been asked about the contents of the question in association with the answered question. That is, a question number of a corresponding question sentence, etc., such as text information of an answer sentence answered by a questioned answerer. The answer information can include image information such as a map or a photograph.

  The answer option information storage unit 35b accumulates answer option information for the question presented by the answerer to the questioner. When the respondent asks the questioner a question, a plurality of answer options are prepared as the answer. It is the information regarding the word or phrase which comprises each option. In response to a question from a respondent, the questioner selects one or a plurality of options from a plurality of options prepared in advance by the respondent, so that an answer can be easily obtained.

The selection information storage unit 35q accumulates the answer selection information answered by the questioner by selecting an option for the question presented by the answerer to the questioner. Specifically, the number of the selected option and the identification number of the selected member are stored in association with the question from the corresponding respondent.
The intention expression information storage unit 37 associates the attribute information including the identification information of the member who made the intention with the question when there is an intention expression that the respondent wants to view the answer of the posted question. Remember. The number of intentions for each question is the number of members who have expressed a will for the question.

The communication means 41 can transmit / receive browser information, question information, and the like to / from the respondent terminals 21a, 22b,... 2na and the questioner terminals 21, 22q,.
The display means 42 can be composed of, for example, a liquid crystal display or the like, and displays predetermined data, an input screen, etc. based on the content of the input operation at the input means 43, and also displays web page information and the like can do.

The input unit 43 includes a pointing device such as a keyboard and a mouse, and is used for inputting character data or the like on the input screen displayed on the display unit 42 or selecting predetermined data.
The storage unit 44 stores a processing program of the control unit 45 described later, data necessary for the processing, and the like, and these programs and data are loaded into the control unit 45 as appropriate.

The control unit 45 can be constituted by, for example, a CPU (Central Processing Unit) and a RAM as a working area, and exhibits various functions by reading and executing programs stored in the storage unit 44. .
For example, the control means 45 aggregates the number of members expressed in the intention expression information storage unit 37 for each question, creates intention expression number information, or indicates the member who expressed the intention for each question. Aggregate the attribute items and create an attribute distribution of the members who expressed their intention to the question. For example, a member who expresses his / her intention about a certain question creates statistics such as 30% of women in their 30s, 50% of women in their 20s, and 20% of women in their 40s. Such an attribute distribution can be created for each attribute item, for example, by age, sex, residence area, and the like.

  Next, the configuration of the terminals 2nq and 2na will be described. As shown in FIG. 3, the terminals 2 nq and 2 na include a communication unit 61, a display unit 62, an input unit 63, a storage unit 64, and a control unit 65. The communication unit 61 can send and receive browser information to and from the server 2. The display means 62 has a display screen 623 configured by, for example, a liquid crystal display, and displays information (HTML file or the like) stored in the web page information storage unit 31 of the server 2 browsed by the web browser 641.

  The input unit 63 includes a pointing device such as a keyboard and a mouse, and is used to input character data or the like on the input screen displayed on the display unit 62 or to select predetermined data. When the terminal is a multi-function mobile phone (hereinafter referred to as a “smart device”) having a configuration in which a touch panel is superimposed on a liquid crystal display screen as a main user interface device, an input means is configured by the display screen and the touch panel. An input is performed by designating a desired position on the display screen with a touch pen or the like.

  The storage unit 64 stores a processing program of the control unit 65 to be described later, data necessary for the processing, and the like, and these program and data are loaded into the control unit 65 as appropriate. Examples of processing programs stored in the storage means 64 include a web browser 641 and other application software 642. The web browser 641 reads data written in HTML in the web page information storage unit 31 of the server 2 using HTTP (Hyper Text Transfer Protocol), and translates HTML commands / data, such as characters and images. The image data is shaped and displayed in the display area of the display screen 623 of the terminal 2n. The screen displayed in this manner includes the above-described question display area, answer presence / absence information display area, intention expression number information display area, answer information display area, question information input area, answer information input area, intention expression information input An area, an answerer question information input area, an answerer question information display area, an answer selection area, an answer option information input area, and an analysis information display area are included.

  The control means 65 can be constituted by, for example, a CPU (Central Processing Unit) and a RAM as a working area, and the functions of these programs can be obtained by reading and executing programs stored in the storage means 64. Is realized. That is, by reading and executing the web browser 641 from the storage means 64, the above-described functions of the web browser 641 are realized and the HTML file is browsed.

  The operation of the Q & A system 1 configured as described above will be described based on the flowcharts shown in FIGS. FIG. 5 is a flowchart for explaining the operation of the server 2, and FIG. 4 is a flowchart showing the operation of the terminal 21 on the user side. As an example, the operation when the terminal 21 on the user side is a smart device and the operation of the server 2 will be described in association with each other. FIG. 6 shows a web page (window) Wa for starting the web browser software 641 in the terminal 21 (step S101), obtaining an HTML file from the web page information storage unit 31 of the server 2 and inputting an ID and password. As shown, it is displayed on the display screen 623 (step S103).

In the input box 624a for ID and the input box 625a for password, input of ID and password registered in advance is confirmed (step S105). The input ID and password are supplied to the server 2 as information for specifying a member (step S107).
When the server 2 acquires the ID and password from the user terminal 21 (step S201), it collates with the member data file stored in the member information storage unit 32, and the combination of the stored ID and password; The supplied ID and password combination are collated to determine whether the member is a paying member, a free member, or a user who is not registered as a member (step S203).

  If it is a paid member, a flag is set and HTML data for the member is supplied to the terminal 21 (step S205). This data is for displaying an answer or question selection page. As shown in FIG. 7, the terminal 21 displays the supplied member web page on the window Wa (step S109).

  In the web page displayed in step S109, as shown in FIG. 7, when the user is a questioner, the “question” button B02 is selected, and when the user is an answerer, “answer the question”. Select the B01 button. A pull-down menu M01 is displayed. The pull-down menu M01 is provided with an “input a question” button B03, a “past question list” button B04, a “writing question” button B05, and a “private question” button B06. When the “Input Question” button B03 is selected, a question input screen is displayed. When the “Past Question List” button B04 is selected, a list of questions posted in the past is displayed. When B05 is selected, an overwritten question is displayed, and when a “private question” button B06 is selected, a private question is displayed.

Hereinafter, a case where the “input question” button B03 is selected will be described. When the selection of the “input question” button B03 is acquired, the selection result is supplied to the server 2 (step S111).
The server 2 acquires the selection result (step S207), creates screen information including the question information input area (step S209), and supplies the screen information to the terminal 21.

  The terminal 21 displays a question input screen as shown in FIG. 8 based on the acquired screen information (step S113). A question input box E01 which is a question information input area is displayed on the web page (window) Wa. A question text is input in the question input box E01. In addition to the question text, by selecting the attached button B07, the image data stored in the terminal 21 can be added as question information. The question information including the inputted question text and image data is supplied to the server 2 (step S115).

The server 2 accumulates the question information supplied from the terminal 21 in the question information storage unit 34 (step S213). At this time, the member identification information determined in S203 is stored in association with the questioned member.
Next, the case where the “past question list” button B04 in the pull-down menu M01 is selected in step S109 will be described based on the flowcharts shown in FIGS.

    The server 2 obtains the selection result (step S207), creates screen information including a question information display area, intention expression information display area, answer presence / absence display area, and intention expression input area (step S221). Is supplied to the terminal 21 together with the question information, intention expression number information, and answer presence / absence information (step S223). The question information is extracted from the question information storage unit 34. The intention expression number information is created by totalizing the intention expression information accumulated in each question information in the question information storage unit 34. The answer presence / absence information collates the information stored in the answer information storage unit 35 with the information stored in the question information storage unit 34, and distributes the question that has been answered and the question that has not been answered. Created by.

  The terminal 21 displays a question list screen as shown in FIG. 11 based on the acquired screen information (step S123). Question display areas E021 to E025 which are question information display areas are displayed on the web page (window) Wa.

In each question display area E021 to E025, a question sentence is displayed as question information, and input buttons E021a to E025a are arranged as intention expression input areas at the right corners of the areas E021 to E025. Inside the input buttons E021a to E025a are intention expression information display areas E021b to E025b for displaying intention expression number information. The input buttons E021a to E025a are buttons that are selected when a member reads a question sentence and wants to hear an answer to the question. The number of intention expressions displayed in the intention expression information display areas E021b to E025b located inside the input buttons E021a to E025a is the number of members who have determined that the answer to the question is to be heard.

  At the left end of each question display area E021 to E025, a mark indicating the category of the question is arranged, and this position is an answer presence / absence display area E021c to E025c. The indications E021c to E023c in which this mark is surrounded by a circle indicate that the answer has already been made, and the marks E024c and E025c not surrounded by a circle indicate that the answer has not been made. When any one of the input buttons E021a to E025a is selected, intention expression information is supplied to the server 2 (step S125). The information supplied to the server 2 in step S125 is intention expression information and identification information of the member who has made the intention.

  The server 2 determines whether or not the intention expression information has been supplied (step S224). If the intention expression information has not been supplied, the server 2 executes the next step S225, and if supplied, the intention expression information is stored in the intention expression information storage unit. 37 (step S226). The server 2 extracts the attribute information of the expressed member from the member information stored in the member information storage unit 32 based on the member identification information supplied together with the intention expression information, and the member who expressed the intention for each question Accumulate attributes. That is, for each question, the number of members who have made an intention to the question and the attribute information of the member are accumulated in the intention expression information storage unit 37.

  In the question list screen, an application button B08 is provided below the question display areas E021 to E025. The application button B08 is a button for displaying an application screen for applying to a paying member by selecting the application button B08 when the terminal user is a member and not a paying member. If you are a registered person, it is a member registration application button. The terminal determines whether the application button B08 has been pressed (step S127), and if it has been pressed, requests the application screen information from the server 2 (step S129).

  The server 2 determines whether there is a request for application screen information (step S225). If there is a request, the server 2 determines whether the applicant, that is, the user of the terminal 21, is a member (step S227). Specifically, the determination is made based on the result determined in step S203. If the applicant is a non-member, screen information for a member registration screen is created and the screen information is supplied to the terminal 21 (step S229). This screen information includes a registration application information input area for inputting application information for member registration.

  In the terminal 21, a member registration screen appears and a registration application information input area is displayed (step S131). FIG. 22 is a diagram showing the member registration screen. The web page (window) Wa includes a registration application information input area E06. The registration application information input area E06 includes an ID input area E061 for inputting an ID as character information, a password input area E062 for inputting a password as character information, a gender input area E063 for selecting and inputting a gender, and a year, month, and day pull-down menu. Are provided with a birth date input area E064 for selecting and inputting from each, a residential area input area E065 for selecting and inputting a residential area from a pull-down menu, and a member type input area E066 for inputting a member type. The membership type is a selection method of inputting by selecting a paying member and a free member. If the applicant is a free member, the option of the free member is sent to the terminal 21 as the deleted screen information, that is, the image information including the specific registration application information input area.

  The applicant information is supplied to the server 2 by pressing the registration button B09 after inputting the information in each input area (step S133). In the server 2, when the applicant information is acquired (step S230), the acquired information is stored in the member information storage unit 32 (step S232). If it is determined in step S227 that the member is a free member, as described above, the option of the free member is sent to the terminal 21 as the deleted screen information, that is, image information including the specific registration application information input area (step S227). S234). The registration application information input area for a paying member who is a specific member includes a payment information input area for paying a paying member in addition to the input area shown in FIG. The settlement information includes, for example, a credit card number and an account number of a bank withdrawal account. After acquiring such specific registration application information (step S231), the acquired information is stored in the member information storage unit 32 (step S233).

  Next, a case where the respondent selects the “answer question” B01 button in step S109 will be described. As shown in FIG. 12, when the “answer question” button B01 is selected, a pull-down menu M02 is displayed. This pull-down menu M02 is displayed only when it is determined in step S203 that the user is an answerer.

This pull-down menu M02 includes a “number of questions to be ranked” button B11, a “answered question list” button B12, a “written answer list” button B13, and a “private answer list” button B14.
Here, the case where the “number of people who want to hear” button B11 is selected will be described based on the flowcharts shown in FIGS. When the “number of rankings you want to hear” button B11 is selected, the selection result is supplied to the server 2 (step S131). The server 2 creates screen information for the answer question list display screen based on the acquisition of the selection result (step S207) (step S231). This screen information includes a question information display area, an intention expression information display area, and an answer presence / absence display area. Further, the generated screen information, question information, intention expression number information, and answer presence / absence information are supplied to the terminal 21 (step S233).

Based on the acquired screen information, the terminal 21 displays the answer question list screen as shown in FIG. 15 (step S133).
Question display areas E021 to E025 which are question information display areas are displayed on the web page (window) Wa.
In each question display area E021 to E025, a question sentence is displayed as question information, and in the right corner of each area E021 to E025, an intention expression information display area E021b for displaying intention expression number information. To E025b are displayed. The number of intention expressions displayed in the intention expression information display areas E021b to E025b is the number of members determined to hear the answer to the question.

  The intention expression information display areas E021b to E025b also function as analysis information browsing buttons. The respondent can view the attribute distribution of the member who expressed the intention about each question by pressing the analysis information browsing button located in each question display area. When the analysis information browsing button is pressed (step S134), the terminal 21 transmits an analysis information display screen request to the server 2, acquires the analysis information display screen information from the server 2, and displays the analysis information display screen on the display screen. Is displayed (step S136). Respondents can refer to this analysis information display screen when replying.

In the server 2, when there is an analysis information display screen request (step S 235), the analysis information is created, screen information having an analysis information display area is generated, and the screen information and the analysis information are transmitted to the terminal 21. (Step S237).
The analysis information is attribute distribution information in this embodiment. The server 2 creates attribute distribution information from the member attribute information stored for each question stored in the intention expression information storage unit 37.

As shown in FIG. 17, analysis information display screen information indicating the attribute distribution of members who want to see answers for each question is acquired. On the analysis information display screen, there is provided one question information display area E021 and an analysis information display area E05 of a member who expresses his / her intention, and attribute distribution information E051 and E052 as analysis information is displayed. This information is displayed in a graph for easy visual recognition. The respondent can create an answer with reference to the attribute distribution information. For example, it is possible to create an answer that more suits the needs of the member by setting the answer by setting a woman in her 30s with the highest ratio as the main questioner. Such analysis information can also be viewed by paying members.

  Next, a case where an answer is input will be described. In the question information display areas E024 and E025 that have not been answered, the positions of the question sentences are the answer designation buttons B034 and B035. One of the answer designation buttons B034 and B035 is designated with reference to the number of intention expressions displayed in the intention expression information display areas E024b to E025b.

  As shown in FIG. 16, an answer input display screen is displayed (step S135). The screen information of this display screen is supplied in step S233. On the answer input display screen, an answer information input area E041 and a post (send) button B042 are provided. When an answer sentence is input as answer information in the answer information input area E041 and the post button B042 is selected, the terminal 21 receives the answer information input in the answer information input area E041 and the identification information of the question to which the answer has been made. 2 (step S137).

The server 2 stores the supplied answer information in the answer information storage unit 35 in association with the corresponding question based on the identification information of the simultaneously supplied question (step S235).
Here, the case of browsing the answer will be described based on the flowcharts shown in FIGS. In step S109, the “answered question list” button B12 is selected. When the “answered question list” button B12 is selected, the selection result is supplied to the server 2 (step S141). The server 2 creates screen information of the answered question list display screen based on the acquisition of the selection result (step S207) (step S241). This screen information includes a question information display area and an intention expression information display area. Further, the generated screen information, question information, and intention expression number information are supplied to the terminal 21 (step S243).

Based on the acquired screen information, the terminal 21 displays an answered question list screen as shown in FIG. 20 (step S143).
Question display areas E021 to E023 which are question information display areas are displayed on the web page (window) Wa. All displayed questions are answered questions.

In each question display area E021 to E023, a question sentence is displayed as question information, and in the right corner of each area E021 to E023, an intention expression information display area E021b for displaying intention expression number information. To E023b are displayed.

The positions of the question sentences are the answer browsing buttons B031 to B033. When any one of the answer browsing buttons B031 to B033 is designated, the server 2 displays the screen information including the answer information display area, the question information display area, and the analysis information display area of the designated answer, and the answer information, question information, and analysis information. This is supplied to the terminal 21 (step S245).
As shown in FIG. 21, an answer information display screen is displayed (step S145). The screen information of this display screen is supplied in step S243. The answer information display screen is provided with a question information display area E021, an answer information display area E06 in which answer information for the question is displayed, and an attribute distribution information display area E05 of a member who expresses his / her intention about the question. Displays attribute distribution information E051 and E052. In addition to the response content, the viewer can check the attribute distribution of the member who wants to hear the response, which can be used as a reference for understanding the response content.

  If it is determined in step S203 that the user is not registered, only the “past question list” button B04 can be selected in step S109, and other buttons are not displayed. Further, on the question list display screen, only question information, answer presence / absence information, and intention expression number information can be viewed, and an intention expression information input area cannot be selected.

When the viewer is an answerer, a “Ask a question” button B15 as a question intention expression input area is displayed on the screen. This is a configuration in which a question is reversely answered by a respondent to a member who has expressed his intention. When the button B15 to ask a question is selected (step S147), the server 2 requests the respondent question input screen information (step S149), and the server 2 determines whether there is a request for the answerer question input screen information ( In step S247), if there is a request, respondent question input screen information is generated (step S249). That is, the server 2 generates screen information including an answerer question input area E071, an answer option information input area E072, and answer option display areas E072a, E072b, and E072c. Then, the respondent question input screen information is supplied to the terminal 21 (step S251). The terminal 21 displays an answerer question input screen based on the acquired answerer question input screen information (step S151). FIG.
The respondent question input screen is shown. The web page Wa is provided with an answerer question information input area E071, and a question sentence is input as text information in the area E071. This question text or respondent question information E071a is used. Further below, an attached button B16 is provided. By pressing the attached button B16, image data such as a photograph can be added to the question.

  Further below that, an answer option information input area E072 for creating answer options for the question input in the answerer question information input area E071 is provided. The answer option information input in the answer selection information input area E072 is registered as an answer option by pressing the add button B17, and is displayed in the answer option display area E073 on the lower side. The answer option display area E073 includes option display sections E072a, E072b, E072c,... For displaying the input answer options, and in this embodiment, up to seven options can be set.

Answer options are displayed in order from the top in the order of entry in the answer selection information input area E072 on the option display sections E072a, E072b, E072c,. When the answerer completes the input of the answerer question information and the answer option information, the answerer presses the posting button B17. As a result, answerer question information and answer option information are supplied to the server 2 (step S153).
The server 2 acquires the answerer question information and answer option information (step S253), the answerer question information is stored in the answerer question information storage unit 34a, and the answer option information is stored in the answer option information storage unit 35b. Accumulated in association with the question (step S255).

  The server 2 creates questionnaire screen information which is respondent question information screen information for the member who has expressed the intention based on the acquired answerer question information and answer option information (step S257). FIG. 25 is a diagram showing a questionnaire screen. The web page Wa is provided with a question information display area E021, and an answer information display area E06 in which an answer to the question displayed in the question information display area is displayed below. Further below that, an answerer question information display area E034 thrown from the respondent to the questioner is provided, and further below that there is a selection answer area E033 in which options for answering the answerer question are arranged. Has been placed. In the selected answer area E033, a plurality of answer options E072a to E072f are arranged, and corresponding to the answer options E072a to E072f, radio buttons B19a to B19f as select buttons are arranged in the vicinity. By selecting any one of these radio buttons B19a to B19f, the answerer's question is answered.

  A member who expresses his / her intention regarding the question displayed in the question information display area E021 is extracted (step S259), and the extracted member is notified to answer the questionnaire (step S261). As the notification method, for example, a method of sending an e-mail to an e-mail address input as member information is adopted.

  As shown in the flowchart of FIG. 27, when the member receives the notification of step S261 by e-mail or the like, the member logs in to the Q & A site of the present invention, and is not disclosed on the screen shown in FIG. The question button B06 is selected and the server 2 is supplied that the private page is selected (step S161). The server 2 acquires the selection result (step S207), and supplies the questionnaire screen information created in step S257 based on the selection result to the terminal 21 (step S271). The terminal 21 acquires questionnaire screen information (step S163), and displays the questionnaire screen shown in FIG. 25 (step S165).

The terminal user who has received the questionnaire selects the answer options E072a to E072f by selecting the radio buttons B19a to B19f in the selected answer area E033 on the questionnaire display screen, and presses the send button B18 to select the selected answer information and The terminal user's member identification information is supplied to the server 2.
When the server 2 obtains the answer to the questionnaire from each terminal on the questioner side, that is, the selected answer information indicating which option has been selected (step S273), the selected answer information and the answer are sent to the selected information storage unit 35g. The member's identification information is stored in association with each other (step S275).

  When viewing the questionnaire result, the respondent presses the button B01 for answering the question in the web page shown in FIG. 7, presses the unlisted answer list button B14 in the pull-down menu shown in FIG. A request for questionnaire result screen information is supplied to the server 2 by pressing a questionnaire result button from the displayed list. Upon receiving the request for questionnaire result screen information (step S277), the server 2 generates questionnaire result screen information (step S279) and supplies the questionnaire result screen information to the terminal (step S281).

  As shown in FIG. 24, on the questionnaire result screen, the selected answer in which the respondent question information display unit E031 and the vote rate for the options voted for the question are displayed in the web page Wa. An information display area E032 is provided. In the selected answer information display area E032, answer option information display areas E072a to E072f are arranged. In each answer option information display area E072a to E072f, the percentage of votes obtained by the questionnaire is displayed as a graph and numbers. Since the questionnaire result is a result of setting the members who are interested in the question as a population, it can be used as a marketing method with a narrowed point. Respondents can estimate member requests more accurately.

  Further, when the user wants to know the questionnaire result in detail, the user clicks a detailed view button B19. Thus, when the detail button B19 is pressed (step S283), the server 2 aggregates the attributes of the members who have selected each answer option, generates member attribute distribution information for each option (step S285), and performs a detailed analysis. Screen information is supplied to the terminal (step S287). FIG. 26 shows a detailed analysis screen showing the attribute distribution of members who have selected each answer option.

  A question information display area E031 is displayed in the web page Wa, and an answer option display area E035 in which answer option information is displayed for each option is provided below the answer information display area E035. The same number of analysis information display areas E074a, E074b,... As the options for displaying each option are provided, and detailed analysis information A11, A12, A21, A22 is displayed in each area. In this embodiment, the detailed analysis information is an attribute distribution graph in which attributes of members who have selected each option are sorted for each attribute.

  Since the client system 21, the server 2, and the Q & A system 1 of the present invention having the above-described configuration are ranked according to the vote by the member (viewer) (an expression of intention to view the answer), Efficient answers can be given to appropriate questions. By indicating that an answer is attached to a question, the member can be motivated to apply to a paying member to read the full answer, and the number of paying members can be increased. In addition, since paid members can continue to browse the accumulated answers, the continuation rate of paid members can be increased.

Claims (16)

A client system in a Q & A system that transmits and receives a question and an answer to the question between a respondent and a registered questioner via a client system connected to a server connected via a network,
Display means for displaying an image on the screen;
An input means for inputting information into an input area on the screen;
Transmission means for transmitting identification information about the user to the server;
If the user is an unregistered questioner,
A question display area for displaying question information already presented to respondents by other members,
In response to the question information displayed in the question display area, an answer presence / absence information display area indicating that answer information has been input from the respondent, and the number of intentions to be answered for each question are indicated. Screen information for displaying the intention expression number information display area on the screen;
Receiving means for receiving from the server the question information displayed in the question display area, the answer presence information displayed in the answer presence information display area, and the intention expression number information displayed in the intention expression number information display area;
Display of the screen information received from the receiving means on the display means, and presence / absence of an answer received from the receiving means so as to display a question text in a question display area based on the question information received from the receiving means The display means displays the presence / absence of an answer based on the information in the answer presence / absence information display area, and displays the intention expression number in the intention expression information display area based on the intention expression number information received from the receiving means. Control means for controlling,
If the user is a registered member,
In response to each question displayed in the question display area, the receiving means further includes an intention expression input area for inputting intention expression information indicating an intention expression that the user wants to view the answer to the question. Receiving screen information for display on the screen,
The transmission means further transmits the intention expression information input in the intention expression input area,
If the user is a specified specific member among registered members,
The receiving means further includes a question information input area for inputting question information for the respondent and an answer display area in which an answer to the question is displayed, screen information for displaying on the screen,
The answer information that the respondent answered in response to the question,
The control means controls the display means to display an answer sentence in an answer display area based on the answer information received from the receiving means in addition to the control content,
The transmission means further transmits the question information input in the question information input area and transmits the client information. If the user is not a member,
The receiving means receives image information for displaying a registration application information input area for inputting application information for membership registration in addition to the screen,
The client system according to claim 1, wherein the transmission unit further transmits the applicant's registration application information input in the registration application information input area. If the user is a member,
The receiving means receives image information for displaying a specific registration application information input area for inputting application information for registering as a specified specific member among the members on the screen,
The client system according to claim 1, wherein the transmission unit further transmits the specific registration application information input in the specific registration application information input area. When the user is a specific member,
It has a browsing judgment means to judge whether a specific member has browsed the response information,
2. The client system according to claim 1, wherein, when the specific member browses the response information, the transmission unit transmits, to the server, intention expression information for the question associated with the browsed response information. A client system in a Q & A system that transmits and receives a question and an answer to the question between a respondent and a registered questioner via a client system connected to a server connected via a network,
Display means for displaying an image on the screen;
An input means for inputting information into an input area on the screen;
A question display area for displaying question information presented to the respondent by the member;
For each question, the intention expression number information display area showing the number of intentions that the member wants to see answers,
Screen information for displaying on the screen an answer input area for inputting answer information corresponding to each posted question;
Receiving means for receiving from the server the question information displayed in the question display area and the intention expression number information displayed in the intention expression number information display area;
The screen information received from the receiving means is displayed on the display means, and a question sentence is displayed in the question display area based on the question information received from the receiving means and the number of intention expressions received from the receiving means Control means for controlling the display means to display the number of intention expressions based on the information in the intention expression information display area;
A client system comprising: transmission means for transmitting answer information input in the answer input area to a server. The receiving means receives from the server screen information further including an analysis information display area for displaying analysis information created based on attribute information of a plurality of members who have expressed an intention, and analysis information displayed in the analysis information display area. Receive,
The client system according to claim 5, wherein the control unit controls the display unit to display analysis content in an analysis information display area based on the analysis information received from the reception unit. The receiving means receives from the server screen information further including a respondent question information input area for inputting a question from a respondent to a member who has expressed his intention,
The client system according to claim 5 or 6, wherein the transmission means transmits answerer question information including a question sentence input in an answerer question information input area to a server. The receiving means receives screen information including an option input area for inputting option information of an answer by a questioner from a server,
The client system according to claim 7, further comprising transmission means for transmitting the option information input in the option input area to the server. A server connected to the plurality of client systems according to claim 1 via the communication network,
Question information storage means for storing questions from specific members;
Answer information accumulating means for accumulating responses from respondents to the question in association with the answered questions;
Intention expression information accumulating means for accumulating intent information in association with a declared question,
Identification information accumulating means for accumulating the member identification information divided into a plurality of types;
Receiving means for receiving member identification information, question information and intention expression information from the client system;
User discrimination means for discriminating the type of user based on the received member identification information;
When the user discriminating means determines that the user is not a member,
Question information stored in the question information storage means;
Number of intention expressions aggregated from intention expression information accumulated in the means of intention information accumulation,
Answer presence / absence information extracted from the answer information stored in the answer information storage means;
A question display area for displaying the question information already presented to the respondent from other questioners, an answer presence / absence information display area indicating that the answer information has been input from the respondent for each question information, and each In response to the question, send the intention expression number display area for displaying the number of intention expressions accumulated in the intention expression information accumulating means and the screen information for displaying on the screen of the client system,
When the user determining means determines that the user is a member,
In response to each question displayed in the question display area, an intention expression input area for inputting intention expression information indicating an intention to desire to view the answer of the question is further added to the screen for display. Send image information for
When it is determined by the user determination means that the user is a specified specific member among the members,
Image information for displaying the answer information stored in the answer information storage means, the question information input area for inputting the question information for the respondent, and the answer information display area for displaying the answer information on the screen. A server having transmission means for transmitting. The transmission means includes
When the user determining means determines that the user is not a member,
The server according to claim 9, wherein image information for displaying a registration application information input area for inputting application information for member registration is further added to the screen. The transmission means includes
When the user determining means determines that the user is a member,
10. The server according to claim 9, wherein the server further transmits image information for displaying a specific registration application information input area for inputting application information for registering as a specified specific member among registered members, on the screen. A server connected to the plurality of client systems according to claim 5 via the communication network,
Question information storage means for storing questions from specific members;
Answer information accumulating means for accumulating responses from respondents to the question in association with the answered questions;
For each accumulated question, the intention expression information accumulating means for accumulating the number of members who have expressed an intention to view answers and the identification information of the member in association with the question;
Member information storage means for storing member identification information and attribute information;
A question display area for displaying question information, an answer input area for inputting answers from respondents to each question information, and a number of intention expressions for displaying the number of intention expressions accumulated in the means for acknowledging information according to each question Screen information for displaying the display area on the screen of the client system;
Question information stored in the question information storage means;
A transmission means for transmitting to the client system the intention expression number information of each question, aggregated from the intention expression information stored in the intention expression information storage means;
A server having reception means for receiving response information input in the response input area from the client system; For each question, it further comprises analysis information creation means for creating analysis information based on intention expression information accumulated in the intention expression information accumulation means and member attribute information accumulated in the member information accumulation means,
The transmitting means transmits the analysis information created by the analysis information creating means and screen information for further displaying an analysis information display area for displaying the analysis information on the screen of the client system. Item 13. The server according to item 12. The transmission means transmits to the client system screen information for further displaying an answerer question information input area for inputting a question from the respondent to the questioner on the screen of the client system,
The receiving means receives the answerer question information input in the answerer question information input area from the client system,
The server according to claim 12 or 13, further comprising answerer question storage means for storing answerer question information received by the receiving means. The transmission means transmits screen information including an option input area for inputting answer option information selected by the questioner to the answerer question to the client system,
The server according to claim 14, wherein the receiving unit receives answer option information input in an option input area from a client system. A Q & A system for transmitting and receiving a question and an answer to the question between a respondent and a registered questioner via a client system connected to a server connected via a network,
First display means for displaying an image on the screen;
A first input means for inputting information into an input area on the screen;
A question display area for displaying the question information presented to the respondent by the member, an intention expression number information display area for indicating the number of intentions to be viewed for each question, and the question display area. An intention expression input area for inputting intention expression information indicating an intention to desire to view the answers to each displayed question, a question information input area for inputting question information for the respondent, and answers to the questions are displayed. Screen information for displaying on the screen a displayed answer display area, an answerer question information display area for displaying a question from the respondent to the questioner, and an answer selection area for displaying answer options for the question from the respondent When,
The question information displayed in the question display area, the intention expression number information displayed in the intention expression number information display area, the answer information answered by the respondent to the question, and the respondent from the respondent to the questioner First receiving means for receiving question information and answer option information presented by the respondent from the server;
The answer information received from the receiving means so as to display the screen information received from the receiving means on the display means and to display a question text in the question display area based on the question information received from the receiving means. An answer received from the receiving means so as to display an intention expression number in the intention expression information display area based on the intention expression number information received from the receiving means so as to display an answer sentence in the answer display area based on First control means for controlling the display means to display answer option information received from the receiving means in an answer selection area so as to display answerer question information in an answerer question information display area;
Identification information of the member who is the user, intention expression information input in the intention expression input area, question information input in the question information input area, and answer selection information selected by the questioner in the answer option display area A first client system having first transmission means for transmitting a message to a server;
Second display means for displaying an image on the screen;
A second input means for inputting information into an input area on the screen;
In the question display area that displays the question information presented to the respondent by the member, the intention expression number information display area that indicates the number of intentions that the user wants to view the answers for each question, and each posted question Answer input area for entering the corresponding answer information, answerer question information input area for entering questions from respondents to the members who have expressed their intention, and answer for entering answer option information for obtaining the answer of the questioner Screen information for displaying an option input area on the screen;
Second receiving means for receiving from the server the question information displayed in the question display area and the intention expression number information displayed in the intention expression number information display area;
The screen information received from the receiving means is displayed on the display means, and a question sentence is displayed in the question display area based on the question information received from the receiving means and the number of intention expressions received from the receiving means Second control means for controlling the display means to display the number of intention expressions based on the information in the intention expression information display area;
The answer information input in the answer input area, the answerer question information including the question text input in the answerer question information input area, and the answer option information input in the answer option input area are transmitted to the server. A second client system comprising two transmission means;
Question information storage means for storing questions from specific members;
Respondent question information storage means for storing questions from the respondent to the questioner;
Answer option information accumulating means for accumulating answer options set corresponding to the respondent question information;
Answer information accumulating means for accumulating responses from respondents to the question in association with the answered questions;
Selection information storage means for storing the answer selection information selected by the questioner in association with the answerer question;
For each accumulated question, the intention expression information accumulating means for accumulating the number of members who have expressed an intention to view answers and the identification information of the member in association with the question;
Identification information storage means for storing member identification information and attribute information;
Question information accumulated in the question information accumulating means, intention expression number information accumulated from the intention expression information accumulated in the intention expression information accumulating means, answer information accumulated in the answer information accumulating means, and respondent question information Respondent question information stored in the storage means, answer option information stored in the answer option information storage means, a question display area for displaying question information presented to the respondent by the member, and for each question An intention expression number information display area indicating the number of intention expressions for which an answer is desired to be displayed, and an intention expression information indicating an intention expression that the user wants to view the answers to the questions displayed in the question display area are input. An intention expression input area, a question information input area for inputting question information for the respondent, an answer display area for displaying the answer to the question, and a respondent quality for displaying the question from the respondent to the questioner An information display area, the first server transmitting means for transmitting the screen information for displaying the answer selection area for displaying the answer options information to the question from the respondent on the screen of the first client system,
First server receiving means for receiving, from the first client system, member identification information, question information and intention expression information, and answer selection information selected by the questioner in the answer selection area;
Question information accumulated in the question information accumulating means, intention number information accumulated from the intention expression information accumulated in the intention expression information accumulating means, answer information accumulated in the answer information accumulating means,
A question display area for displaying question information, an answer input area for inputting answers from respondents to each question information, and a number of intention expressions for displaying the number of intention expressions accumulated in the means for acknowledging information according to each question A display area, an answerer question information input area for inputting a question from the respondent to the questioner, and an answer option information input area for inputting answer option information selected by the questioner for the answerer question A second server transmitting means for transmitting screen information to be displayed on the screen of the two client system;
A Q & A system comprising: second server receiving means for receiving, from the second client system, answer information input in the answer input area and answer option information input by the respondent in the answer option information input area .

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