JP2015035043A - Share-riding support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a share-riding support system capable of increasing an opportunity of share-riding.SOLUTION: When there is no available fare vehicle satisfying fare vehicle conditions which are desirable conditions to a fare vehicle inputted from a terminal by a user who is going to use the fare vehicle by oneself, a partner of share-riding satisfying partner conditions which are desirable conditions to the partner of share-riding inputted by a user of service in advance is searched for, and then the partner of share-riding who is searched for is displayed on the terminal.

Description

  The present invention relates to a carpooling support system that searches for a carpooling partner that matches a setting condition of a carpooler of a renting vehicle via a communication network.

  As this type of technique, a technique described in Patent Document 1 below is disclosed. This document discloses a search for a carpool partner that satisfies a setting condition of a carpooler when a carpool request is made.

Japanese Patent Laid-Open No. 2003-044702

In the technique described in Patent Document 1, since the carpool partner is searched only when there is a carpool request, there is a possibility that the chance of carpooling may be reduced.
The present invention pays attention to the above-mentioned problem, and an object of the present invention is to provide a carpool support system capable of increasing the carpooling opportunity.

  In order to solve the above-described problems, the present invention uses a rental vehicle that satisfies a vehicle condition that is a desired condition for the rental vehicle that is input from a terminal by a user who wants to use the rental vehicle alone. A partner who satisfies a partner condition that is a desired condition for the partner who is input in advance by the user is searched, and the searched partner is displayed on the terminal.

  Therefore, the sharing opportunity can be increased.

1 is a system configuration diagram of a carpool support system of Example 1. FIG. FIG. 3 is a control block diagram for controlling the server according to the first embodiment. 3 is a flowchart illustrating a flow of control performed in a control unit according to the first embodiment.

Example 1
The carpooling support system 1 according to the first embodiment will be described. Here, “carpooling” means that a rented vehicle is used together with another person (one person or two or more persons). The carpooling support system 1 searches for another person (carpooling partner) who rides for a person who wants to use a renting vehicle for carpooling (a person who wants to dispatch a vehicle). And the dispatch of the renting vehicle in which the vehicle dispatcher and the carpooling partner ride together is also performed. However, for those who want to use a renting vehicle alone (a person who wants to use it alone), it is also possible to dispatch a renting vehicle that can be used for single action. Here, it is assumed that the renting vehicle is an ordinary car generally used for taxis and a small bus used for a shared bus.

[System configuration]
FIG. 1 is a system configuration diagram of the carpool support system 1. The carpooling support system 1 includes a communication network 2, a user terminal 3, a vehicle terminal 4, a service provider company terminal 5, and a server 6.

The communication network 2 is an Internet network, a telephone line network, or the like, and is not particularly limited as long as each terminal and the server 6 can communicate with each other.
The user terminal 3 is a terminal held by a vehicle dispatcher who searches for a carpool partner using the carpool support system 1, and is not particularly limited to a tablet, a smartphone, a mobile phone, a personal computer, or the like.

The vehicle terminal 4 is a terminal provided in the rental vehicle, and is not particularly limited to a tablet, a smartphone, a mobile phone, a personal computer, or the like.
The service provider company terminal 5 is a company terminal that provides the carpool support system 1, and is not particularly limited to a tablet, a smartphone, a mobile phone, a personal computer, and the like.

The server 6 is a computer that controls the carpool support system 1 and maintains a database. The server 6 may be installed in the service providing company or may be installed in another place.
The server 6 includes a control unit 60, a reservation receiving unit 61, a vehicle allocation planning unit 62, a boarding information database 63, and a user information database 64.

The control unit 60 performs processing of information input from each terminal and processing of information displayed on each terminal.
The reservation receiving unit 61 receives input of desired conditions from the user terminal 3 to the carpooling partner, and sends the desired conditions to the user information database 64.
The vehicle allocation planning unit 62 calculates an operation route, an operation distance, an estimated operation time, a fare, and the like based on a boarding / exiting location of a user who plans to get on / off the rented vehicle, a desired boarding time, and the like.

The boarding information database 63 stores evaluations from users of the car sharing service, statistical data of boarding information, and the like.
The user information database 64 stores user information registered in advance by the user, desired condition information registered when the user uses the carpool service, and the like.

[Control block diagram]
FIG. 2 is a control block diagram of control of the server 6.
The user of the service registers user information in advance. This user information is stored in the user information storage unit 64a of the user information database 64. User information consists of an ID consisting of a unique symbol string for each user (automatically assigned at the time of registration), gender, age, children allowed / not allowed, pet allowed / not allowed, opposite sex Passengers are allowed / not allowed, and main landings. In addition, each time the service is used, the number of times of carpooling and the history of use of the service in the past (usage time, attributes such as gender of the carpooling partner, etc.) are automatically registered. The user information storage unit 64a stores user information of all users who have registered for service use.

  The vehicle dispatcher inputs a desired condition from the user terminal 3. Desired conditions include ID at the time of pre-registration, boarding location, getting-off location, desired ride time, presence / absence of child ride, presence / absence of pet ride, desire for single use / hope for shared use. The inputted desired condition is written in the desired condition information storage unit 64b of the user information database 64 through the desired condition input unit 60a and the reservation receiving unit 61 of the control unit 60. The desired condition information storage unit 64b stores desired conditions of all users who currently wish to dispatch vehicles.

  When the vehicle dispatcher desires to use the vehicle alone, the empty vehicle search unit 60f of the control unit 60 searches for an empty vehicle that meets the desired conditions. When there is an empty vehicle, the user terminal 3 displays that there is an empty vehicle and dispatches the vehicle. When there is no empty vehicle, the user terminal 3 displays that there is no empty vehicle and performs the following processing.

When the vehicle dispatcher desires to use the car sharing, or when the vehicle dispatcher desires to use the vehicle alone but there is no vacant vehicle, in the first search unit 60b of the control unit 60, the partner condition item ( For example, children can ride together, pets can / can't ride, heterosexual rides can / ca n’t, etc.) and the desired conditions entered on the user ’s terminal (e.g. boarding place, drop-off place, Search for a carpool partner that satisfies the desired ride time, presence / absence of sharing with children, presence / absence of sharing with pets, etc. The following are the other conditions (for example, children allowed / not allowed, pets allowed / not allowed, heterosexual ride allowed / not allowed, boarding location, drop-off location, desired ride time, children allowed / not allowed, The pet's presence / absence) is simply described as the opponent's condition.
When a carpool partner that satisfies the partner condition is found, information on the carpool partner is displayed on the user terminal 3.

  When a carpool partner that satisfies the partner condition is not found, the second search unit 60c of the control unit 60 searches for a carpool partner by reducing the number of items in the partner condition. When a carpool partner that satisfies the partner condition with the reduced number of items is found, information on the carpool partner is displayed on the user terminal 3. At this time, the condition that matches the partner condition and the condition that does not match the condition are clearly shown. Also, priority conditions are set out of the vehicle dispatcher's desired conditions based on the history of when the vehicle dispatcher has used the service in the past, evaluation information and boarding information described later, and the carpooling partner who satisfies the priority conditions more To display.

  When the carpool partner is determined, the vehicle allocation plan unit 62 calculates the operation route, the operation distance, the fare, and the like based on the vehicle conditions (e.g., boarding location, drop-off location, desired boarding time). The operation information display unit 60d of the control unit 60 causes the user terminal 3 to display the operation route, the operation distance, the fare, and the like calculated by the vehicle allocation planning unit 62.

  After getting off, the user optionally inputs an evaluation of the carpool support service from the user terminal 3. The input evaluation is stored in the evaluation information storage unit 63a of the boarding information database 63. The contents of the evaluation are such that it is possible to register an evaluation of the attribute to the carpooling partner, for example, information that the other party's gender, age, etc. did not match, and prohibiting the carpooling with the carpooling partner this time. It also accepts evaluations on service routes, service distances, service times, and fares.

  Further, in addition to the evaluation directly input by the user, the combination of users, the usage time zone, and the like are stored in the boarding information storage unit 63b of the boarding information database 63.

[Control processing]
FIG. 3 is a flowchart showing a flow of control performed in the control unit 60. Here, it is assumed that the user information has already been registered.
In step S1, desired conditions are received from a vehicle dispatcher.
In step S2, it is determined whether single use is desired or shared use is desired. If single use is desired, the process proceeds to step S3, and if shared use is desired, the process proceeds to step S6.

In step S3, a search is made for an empty vehicle that can be used alone and meets the desired conditions entered at the user terminal.
In step S4, it is determined whether or not there is an empty vehicle. If there is an empty vehicle, the process proceeds to step S16, and if there is no empty vehicle, the process proceeds to step S5.
In step S5, the user terminal 3 is displayed that there is no empty vehicle.

In step S6, a partner partner candidate that satisfies the partner condition item of the user information of the vehicle dispatching candidate and the partner condition item of the desired condition input at the user terminal is searched.
In step S7, it is determined whether or not a carpool partner candidate is found. If found, the process proceeds to step S10, and if not found, the process proceeds to step S8.
In step S8, the partner condition is searched by reducing the number of items in the opponent condition.
In step S9, it is determined whether or not a carpool partner candidate is found. If found, the process proceeds to step S10, and if not found, the process proceeds to step S6.

In step S10, a list of carpool partner candidates is displayed on the user terminal 3.
In step S11, selection of a carpool partner is accepted from a vehicle dispatcher.
In step S12, the selected partner is inquired of whether or not the car can be shared, and it is determined whether or not the car can be shared. When the carpooling is possible, the process proceeds to step S13, and when the carpooling is not possible, the process proceeds to step S6.

In step S13, the operation route, the operation distance, and the scheduled operation time are displayed on the user terminal 3.
In step S14, a rental vehicle is dispatched.
In step S15, after getting off, the user arbitrarily inputs an evaluation of the carpool support service from the user terminal 3, receives the evaluation, and ends the process.

In step S16, the fact that there is an empty vehicle is displayed on the user terminal 3.
In step S17, the renting vehicle is dispatched and the process ends.

[Control processing operation]
(When there is an empty car that can be used alone)
When the vehicle dispatcher desires to use the vehicle alone and there is an empty vehicle that can be used alone, the flow proceeds to step S1, step S2, step S3, step S4, step S16, and step S17 in the flowchart of FIG.
When there is a vacant vehicle that can be used alone, the fact that there is an vacant vehicle is displayed (step S16), and the vehicle is dispatched (step S17).

(When there is no vacant vehicle that can be used alone)
When there is no vacant vehicle that can be used alone, the process proceeds to step S1, step S2, step S3, step S4, and step S5 in the flowchart of FIG.
When there is a vacant vehicle that can be used alone, a message that there is no vacant vehicle is displayed (step S5).

  (When there is a carpool partner that meets all the desired conditions)

  When there is no vacant vehicle that can be used alone, a partner is searched. When there is a carpool partner candidate who satisfies the partner condition of the vehicle dispatcher, the process proceeds from step S6 to step S7 to step S10 in the flowchart of FIG.

  In step S10, a candidate that is likely to be selected by the vehicle dispatcher from the use history of the vehicle dispatcher, evaluation information of the vehicle dispatcher and other users, and boarding information is displayed so as to be ranked higher.

  For example, candidates with a large number of carpooling are displayed at the top. In addition, even if the opponent condition is satisfied, candidates whose evaluation is low in the past evaluation information are displayed in the lower order. Further, even if the vehicle dispatcher has registered that children can ride together, if there are few children traveling together from the usage history, candidates who do not have children traveling are displayed at the top. Also, even if the vehicle dispatcher has registered that he / she can ride the opposite sex, the ride information of all users will be analyzed and the same-sex candidate will be displayed at the top in the time slot when there is little sharing with the opposite sex. To.

(When there is no carpool partner that meets all the desired conditions)
If there is no carpool partner candidate that satisfies the partner condition of the vehicle dispatcher, the process proceeds from step S6 to step S7 to step S8 to step S9 to step S10 in the flowchart of FIG.

In step S8, the search is performed again by reducing the partner condition items.
In step S10, a condition that matches the opponent condition of the vehicle dispatcher and a condition that does not match are clearly shown. Also, priority conditions are set out of the vehicle dispatcher's desired conditions from the history, evaluation information, and boarding information when the vehicle dispatcher has used the service in the past, and the carpooling partner that satisfies the priority conditions more is displayed at the top To do.

  For example, candidates with a large number of carpooling are displayed at the top. In addition, even if the matched condition and the number of items are the same, candidates whose evaluation is low in the past evaluation information are displayed at the lower level. In addition, when a person who wants to deliver a vehicle registers that “children are not allowed to ride” as the opponent condition and the number of rides with children is small from the usage history, the condition “children cannot ride” is set as a priority condition. At this time, even if there are many other items that do not satisfy the condition, a candidate that does not have a child ride is displayed at the top. In addition, vehicle riders who wish to have their vehicles registered will register “No heterosexual boarding” as the opponent's conditions, and priority will be given to the condition of “no heterosexual boarding” when there is little riding with the opposite sex from the boarding information of all users. Set the condition. At this time, even if there are many other items that do not satisfy the condition, the same sex candidate is displayed at the top.

(When the carpool partner candidate accepts the carpool)
When the vehicle dispatching person selects a carpool partner in step S11 and the selected carpool partner accepts the carpool, the process proceeds from step S12 to step S13 to step S14 to step S15 in the flowchart of FIG. As a result, it is possible to share a single rental vehicle.

(When a carpooling partner candidate refuses carpooling)
In step S11, the vehicle dispatcher selects a carpool partner, and when the selected carpool partner rejects the carpool, the process proceeds from step S12 to step S6 and waits for a carpool partner candidate to appear.

(When there is no carpool partner candidate)
If the carpool partner candidate is not found in the search in step S6 or the search in step S8, the process proceeds from step S9 to step S6 in the flowchart of FIG. 3 and waits for the carpool partner candidate to appear.

[Action]
If the vehicle dispatcher wants to use the vehicle alone, and there is no vacant vehicle that can be used alone, the rental vehicle operator can dispatch the vehicle to the vehicle dispatcher, and there is a loss of opportunity to get customers. It was. In order to prevent opportunity loss, it is sufficient to increase the number of rented vehicles, but this leads to an increase in cost. In addition, there are many opportunities for the vehicle dispatcher to not be able to use the rented vehicle, and service satisfaction is reduced.

Therefore, in the first embodiment, when there is no vacant vehicle that can be used alone, the carpool partner that satisfies the partner condition of the person who wants to dispatch is searched, and the searched carpool partner is displayed on the user terminal 3.
Thereby, even when there is no vacant vehicle that can be used alone, it is possible to increase the chances of dispatching the renting vehicle to the person who wants to dispatch, and to suppress the opportunity loss for obtaining the customer for the operating company. Moreover, the number of renting vehicles to be held can be suppressed, and the cost can be suppressed. In addition, the vehicle dispatcher has more opportunities to use the rented vehicle, and the service satisfaction can be improved.

  Also, in Example 1, when there is no carpool partner candidate that satisfies the partner condition, the number of conditions is reduced to search for candidates, and vehicle dispatch is determined from the history, evaluation information, and boarding information when the vehicle dispatcher has used the service in the past. A priority condition is set in the opponent condition of the applicant, and the carpooling partner that satisfies the priority condition more is displayed at the top.

  As a result, even when there is no carpool partner candidate that satisfies all the requirements of the vehicle dispatcher, it is possible to present a candidate closer to the vehicle dispatcher's request, improving the satisfaction with the service, Carpooling opportunities can be increased.

In addition, when the candidates retrieved by reducing the number of conditions are displayed on the user terminal 3, the condition that matches the desired condition of the vehicle dispatcher and the condition that does not match are indicated.
This can be used as a judgment criterion when a vehicle dispatcher wants to select a carpool partner, and even when actually sharing a car with the selected carpool partner, it is easy to get a sense of satisfaction of the vehicle dispatcher, Satisfaction can be improved.

In addition, when displaying the searched candidates by reducing the number of conditions on the user terminal 3, the number of times of sharing of the carpool partner candidate is displayed.
A user with a large number of carpooling is considered to be a user who is selected as a carpooling partner from other users and whose evaluation is not low. By displaying the number of times of carpooling, the vehicle dispatcher can determine the carpooling partner with a sense of security.

Also, after the carpooling is completed, the vehicle dispatcher will evaluate the carpooling partner, and when the search candidates are displayed on the user terminal 3 with a reduced number of conditions, the vehicle dispatcher himself or another user will input Candidates with low ratings are displayed at the bottom.
As a result, the vehicle dispatcher can reduce the chances of selecting candidates that are likely to be less satisfied with the service, and as a result, the satisfaction with the service can be improved.

In addition, after the carpool partner has been determined, the operation route from the boarding place of the person who wants to dispatch the vehicle to the place of departure, the operating distance, the scheduled operating time, the fare, etc. are displayed on the user terminal 3.
As a result, it is possible to give a sense of security to the vehicle dispatcher and improve the satisfaction with the service.

In addition, ordinary cars used as taxis are used as rental cars.
Car sharing services can reduce the fare per user. For this reason, the number of times of taxi use can be increased, and the dispatch efficiency can be improved.

In addition, a small bus used as a shared bus is used as a rental vehicle.
By using the carpooling service, the user can be sent to the desired drop-off place, the convenience of the user can be improved, and the satisfaction with the service can be increased.

[effect]
(1) A user information storage unit 64a (partner condition storage means) for storing a partner condition that is a desired condition for a carpool partner input in advance by a user of the service at the time of vehicle sharing service registration for the rental vehicle, A desired condition information storage unit 64b (vehicle condition storage means) for storing a vehicle condition, which is a desired condition for the rented vehicle, input from the user terminal 3 by a user who wants to use the vehicle alone (vehicle dispatcher); When there is no vacant vehicle satisfying the vehicle condition, the vehicle search unit 60f (vehicle search means) that searches for a vehicle that satisfies the vehicle condition is searched. A first search unit 60b to be displayed on the user terminal 3.
Therefore, even when there is no vacant vehicle that can be used alone, it is possible to increase the chances of dispatching the renting vehicle to the person who wants to dispatch, and to suppress the opportunity loss for obtaining the customer for the operating company. Moreover, the number of renting vehicles to be held can be suppressed, and the cost can be suppressed. In addition, the vehicle dispatcher has more opportunities to use the rented vehicle, and the service satisfaction can be improved.

(2) When there is no carpool partner that satisfies the partner condition, the second search unit 60c (second search means) that searches the carpool partner by reducing the number of items in the partner condition and displays the searched carpool partner on the user terminal 3 ).
Therefore, even when there is no carpool partner candidate that satisfies the vehicle dispatcher's desired condition, it is possible to present candidates that are closer to the vehicle dispatcher's request, improving service satisfaction, and sharing opportunities Can be increased.

(3) A user information storage unit 64a (history storage unit) is provided for storing a carpool partner that the vehicle dispatcher has shared in the past, and the second search unit 60c is stored in the user information storage unit 64a. The priority item is set from among the partner condition items according to the attributes of the carpooling partner who performed the carpooling, and the user terminal 3 is set so that the carpooling partner that satisfies the priority item among the searched carpooling partners is ranked higher. Displayed.
Therefore, even when there is no carpool partner candidate that satisfies the vehicle dispatcher's desired condition, it is possible to present candidates that are closer to the vehicle dispatcher's request, improving service satisfaction, and sharing opportunities Can be increased.

(4) The second search unit 60c displays items satisfying the desired conditions when displaying the searched carpool partner on the user terminal 3.
Therefore, it can be used as a judgment criterion when a vehicle dispatching person selects a carpool partner, and even when actually sharing a car with the selected carpooling partner, it is easy to obtain a sense of satisfaction of the vehicle dispatching person, Satisfaction can be improved.

(5) When displaying the carpooling partner searched for on the user terminal 3, the second search unit 60c displays the number of carpooling experiences of the carpooling partner.
Therefore, the vehicle dispatcher can determine a safe car partner.

(6) After the carpooling is completed, the user terminal 3 is displayed to perform the evaluation of the carpooling partner, and has an evaluation information storage unit 63a (evaluation storage means) for storing the evaluation inputted by the vehicle dispatcher, and the second search The unit 60c is configured to set priority items according to the evaluations input by the vehicle dispatcher and / or other vehicle dispatchers.
Therefore, it is possible to reduce the opportunity for the vehicle dispatcher to select a candidate who is highly likely to be satisfied with the service, and as a result, the satisfaction with the service can be improved.

(7) The desired conditions of multiple items for the carpooling partner include the boarding place and the getting-off place of the vehicle dispatching person, and it is actually selected by the car dispatching person from the carpooling partner displayed on the user terminal 3. The driving information display section 60d that displays the driving route, driving distance, and scheduled driving time from the boarding place of the person who wants to dispatch the vehicle to the departure point, after the carpooling partner is decided after the carpooling partner is decided (Operating information display means) was provided.
Therefore, it is possible to give a sense of security to those who wish to dispatch vehicles, and to improve satisfaction with the service.

(8) The fast-speed vehicle is a regular car used in taxis.
Therefore, the number of times of taxi use can be increased, and the dispatch efficiency can be improved.

(9) The low-speed vehicle is a small bus used for shared buses.
Therefore, convenience for the user can be improved and satisfaction with the service can be increased.

[Other Examples]
As described above, the present invention is not limited to the configuration of the above embodiment, and may have other configurations.
For example, the user information, desired condition information, evaluation information, boarding information and user terminal display items shown in the first embodiment are merely examples, and other items may be added. You may delete a part of.

3 User terminal (terminal)
60b First search part (first search means)
60c Second search part (second search means)
60d Operation information display section (operation information display means)
60f Vehicle search part (vehicle search means)
63a Evaluation information storage unit (evaluation storage means)
64a User information storage (partner condition storage means, history storage means)
64b Desired condition information storage unit (desired condition storage means)

Claims (9)

A partner condition storage means for storing a partner condition that is a desired condition for the carpool partner input in advance by the service user at the time of carpool service registration of the rental vehicle;
Vehicle condition storage means for storing a vehicle condition that is a desired condition for the rented vehicle input from a terminal by the user who intends to use the rented vehicle alone;
Vehicle search means for searching for the rental vehicle that satisfies the vehicle condition;
When the renting vehicle that satisfies the vehicle condition does not have a vacancy, the first search means for searching for the carpool partner that satisfies the opponent condition and displaying the searched carpool partner on the terminal;
A carpool support system characterized by having In the carpool support system according to claim 1,
When there is no carpool partner that satisfies the partner condition, there is provided second search means for searching the carpool partner by reducing the number of items of the partner condition and displaying the searched carpool partner on the terminal. Carpool support system. In the carpool support system according to claim 2,
Providing a history storage means for storing the carpooling partner that was shared in the past by the user;
The second search unit sets a priority item among the items of the partner condition according to the attribute of the carpool partner who has performed the carpool stored in the history storage unit, and among the searched carpool partners A carpooling support system characterized in that the carpooling partner satisfying the priority item is displayed on the terminal such that the carpooling partner is in a higher rank. In the carpooling support system according to claim 2 or claim 3,
When the second search means displays the searched carpool partner on the terminal, the carpooling support system displays an item that satisfies the condition of the carpool partner. In the carpooling support system according to claim 2 to claim 4,
The second search means displays a carpooling experience number of the carpooling partner when displaying the carpooling partner searched on the terminal. In the carpooling support system according to any one of claims 2 to 5,
After completion of the carpooling, the terminal has an evaluation storage means for displaying the evaluation for the carpooling partner and storing the evaluation inputted by the user,
Said 2nd search means sets the said priority item according to the said evaluation input by the said user himself / or another user, The carpooling support system characterized by the above-mentioned. In the carpooling support system according to any one of claims 1 to 4,
The desired conditions of a plurality of items for the carpooling partner include the user's boarding place and the getting-off place,
By selecting by the user from the carpooling partner displayed on the terminal, the carpooling partner to actually carry out the carpooling is determined, and after the carpooling partner is determined, from the user boarding place to the boarding place A carpooling support system comprising operation information display means for displaying a route, distance, and scheduled time on the terminal. In the carpooling support system according to any one of claims 1 to 5,
The car sharing support system, wherein the wage vehicle is a normal car used in a taxi. In the carpooling support system according to any one of claims 1 to 5,
The car sharing support system, wherein the wage vehicle is a small bus used in a shared bus.

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