JP2014153974A - Food and drink ordering terminal and food and drink ordering program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a food and drink ordering system capable of allowing arrival customers to easily select desired foods and drinks while avoiding congestion of orders.SOLUTION: A food and drink ordering terminal displays menus of foods and drinks which are categorized into preset groups to allow a customer to select and determine desired foods and drinks. After carrying out a first order processing to transmit a piece of order information on determined foods and drinks to a network, the food and drink ordering terminal displays menus of foods and drinks to allow the customer to select and determine desired foods and drinks. The food and drink ordering terminal performs ordinary order processing to transmit the order information on the determined foods and drinks to the network.

Description

  The present invention relates to a food ordering terminal and a food ordering program that can order food and drink (products) by a customer's own operation in a restaurant or the like.

  Conventionally, in restaurants such as restaurants and taverns, menus using paper media have been used in order to allow customers to select foods and drinks as products. The customer communicates the food and drink described in the menu to the employee verbally, and the product is performed.

  Currently, along with the enhancement of functions of various portable information terminals such as tablet terminals, the use of portable information terminals as eating and drinking ordering terminals has been attempted to reduce work burdens on employees and reduce expenses. In particular, taking advantage of the high image quality and touch panel functions of portable information terminals, it is possible to place orders as easily as conventional paper media menus. A customer who visits a restaurant can order food and drink without going through an employee by a so-called self-operation of operating a food order terminal by himself / herself. The restaurant ordering terminal can also simplify accounting by cooperating with a POS or the like that has been used in restaurants.

  As described above, various proposals have been made to add additional functions to a restaurant order terminal that can provide various conveniences at restaurants. Patent Document 1 discloses an ordering system using such a food order terminal (electronic menu device 10). In this ordering system, it is possible to set the display mode according to the customer base by switching the image data related to the menu to a plurality of display sizes.

Japanese Patent No. 3802722

  Currently, food and drink ordering at a food order terminal is generally performed by confirming and confirming an order after a plurality of orders are once stored in a virtual basket. The order information determined by the order is output from the food order terminal to a terminal installed in the kitchen (kitchen) or a printer, and cooking and serving according to the order are started.

  However, in such a style where a plurality of order information is accumulated once in the basket and the order is confirmed, a plurality of order information is transmitted to the kitchen at a time. It is possible that confusion will arise in response to these orders. In particular, customers who have just entered the store often place a large number of orders in the first order, which hinders work in the kitchen.

  In addition, although the food order terminal is multifunctional, it may be difficult for a customer who is unfamiliar with the operation until it gets used to the operation. Since the order terminal device displays the menu hierarchically on one screen, it is difficult or time-consuming for customers who have not yet become familiar with the operation to find the desired product. Sometimes.

The present invention is based on the problem of adopting such a food ordering terminal, in particular, when a customer immediately after entering a store orders a product, the customer can order the desired product even if the customer is unfamiliar with the operation, Even in the first order, it is planned to make sure that the number of ordered items is not concentrated on the kitchen at once.

Therefore, the food order terminal according to the present invention is
A display means capable of executing a menu display relating to a product to be provided;
An input means that allows you to select and confirm the product displayed in the menu,
A communication means connected to the network;
A control unit that executes normal order processing after executing first order processing,
In the first order process, products that belong to the set group are displayed in a menu, so that the products can be selected and confirmed for the customer, order information about the confirmed products is sent to the network,
The normal order process is characterized in that a product is displayed in a menu so that the customer can select and confirm the product, and order information regarding the confirmed product is transmitted to the network.

Furthermore, in the food order terminal according to the present invention,
The first order process is characterized in that when a product belonging to a group is displayed as a menu, the product is displayed as a menu on a single screen structure that is not hierarchized.

Furthermore, in the food order terminal according to the present invention,
The first order process is characterized in that menu display is sequentially performed for a plurality of groups.

Furthermore, in the food order terminal according to the present invention,
The first order process is characterized by shifting to the menu display for the next group or the normal order process by confirming the order.

Furthermore, in the food order terminal according to the present invention,
The first order process is characterized in that it is possible to shift to the previously displayed group menu display based on an instruction from the input means.

Furthermore, in the food order terminal according to the present invention,
The first order process is characterized in that the menu is displayed according to the display order assigned to the products belonging to the group.

Furthermore, the food order program according to the present invention is as follows:
A display means capable of executing a menu display relating to a product to be provided;
An input means that allows you to select and confirm the product displayed in the menu,
In a program executable in a food order system including a food order terminal equipped with a communication means connected to a network,
After executing the first order process, execute the normal order process,
In the first order process, products that belong to the set group are displayed in a menu, so that the products can be selected and confirmed for the customer, order information about the confirmed products is sent to the network,
The normal order process is characterized in that a product is displayed in a menu so that the customer can select and confirm the product, and order information regarding the confirmed product is transmitted to the network.

According to the food ordering terminal or the food ordering program according to the present invention, after the customer who has visited the store starts operating the food ordering terminal, the first order processing is performed to display the menu for the products set in the group in advance among all the products. This makes it easier for customers who are unfamiliar with the operation of the food ordering terminal, and reduces the concentration of orders for restaurants and alleviates confusion in the kitchen. Making it possible.

The figure which shows the structure of the food-drink order system which concerns on embodiment of this invention. The block diagram which shows the structure of the order terminal which concerns on embodiment of this invention, and a charging stand The block diagram which shows the structure of the management server apparatus which concerns on embodiment of this invention. The flowchart which shows the main process of the food-and-drink order system which concerns on embodiment of this invention. The figure which shows the data structure of the shop information which concerns on embodiment of this invention. The figure which shows the data structure of the customer relevant information which concerns on embodiment of this invention. The flowchart which shows the first order process which concerns on embodiment of this invention The figure which shows the first order screen (drink product selection) which concerns on embodiment of this invention. The figure which shows the first order screen (quick product selection) which concerns on embodiment of this invention. The flowchart which shows the normal order process which concerns on embodiment of this invention The figure which shows the normal order screen which concerns on embodiment of this invention The figure which shows the order confirmation screen which concerns on embodiment of this invention

  FIG. 1 is a diagram showing the configuration of a food ordering system according to an embodiment of the present invention. This figure is a diagram schematically showing the inside of a certain restaurant. The restaurants are roughly divided into a floor for serving food and drink to customers and a kitchen (kitchen) for serving food and drink.

  On the floor, there is a management server device 1 that manages and manages the food order system, order terminals 3a to 3d that are operated by customers in each table, and various information such as order processing or order status that are carried by employees. Handy terminals 9a and 9b for confirming the above are installed. In addition, a waiting terminal 6 is provided for informing a customer who has entered the store reservations or waiting time for entering the store.

  On the other hand, the kitchen (kitchen) is provided with a kitchen terminal 5 and a kitchen printer 51 that inform the cook of the order status. The order information received at the order terminal 3 is output to the kitchen terminal 5 and the kitchen printer 51 so that the cook can confirm the ordered product.

  Various terminals and devices installed in these stores are connected to the LAN 2 or the access point 22 via a wired or wireless network. In this example, the management server device 1, the kitchen terminal device 5, and the kitchen printer 51 are connected to the network by wire. The order terminal 3, the handy terminal 9, and the waiting terminal 6 are wirelessly connected to the network via the access point 22.

  Furthermore, the network in the store is connected to the Internet via a router 21 and can communicate with various server devices on the Internet. Various devices and terminals installed in the store can communicate with various server devices on the Internet via the router 21 to exchange various information.

FIG. 2 is a block diagram showing the configuration of the order terminal 3 and the charging stand 4 according to the embodiment of the present invention. The order terminal 3 includes a CPU 34a, a ROM 34b, a RAM 34c, an image processing unit 34d, and an audio processing unit 34e that function as a control unit. The CPU 34a controls the entire processing of the order terminal 3 based on a program stored in a storage unit such as the ROM 34b or the HDD 35. At that time, temporarily generated data and the like are stored in the RAM 34c.

  The image processing unit 34d converts the data generated by the CPU 34a into an image and outputs it to the display unit 32a. The sound processing unit 34e converts the data generated by the CPU 34a into sound and outputs the sound to the speaker.

  In the present embodiment, the touch panel monitor 32 is configured by the display unit 32a and the touch panel 32b. The touch panel 32b functions as an input unit that receives input from the user in correspondence with various objects such as icons and switches displayed on the display unit 32a. The order terminal 3 may be provided with input means such as a mechanical switch in addition to the touch panel 32b. Input information from the touch panel 32b is transmitted to the CPU 34a via the interface 37b.

The HDD 35 is a hard disk and functions as a storage unit of the order terminal 3. The HDD 35 stores various program information necessary for operating the ordering terminal 3, or various contents such as images (still images, moving images), and audio. As the storage means, it is also possible to use an SSD (Solid State Drive) composed of a semiconductor memory in addition to the hard disk.

  The order terminal 3 includes an imaging unit 36a, an NFC sensor 36b, and an illuminance sensor 36c as means for detecting information from the outside. The imaging unit 36a is configured by a CCD or the like, and can acquire an external state as a still image or a moving image. It is conceivable that a coupon ticket or the like presented by the customer is photographed and recognized via the imaging means 36a and used for a service such as a discount at the time of accounting. The NFC sensor 36b is a sensor for performing contactless communication with a card medium or a portable information terminal. The NFC sensor 36b can be used to read customer member information or provide various information to a portable information terminal possessed by the customer. The illuminance sensor 36c is a sensor used for luminance adjustment of the display unit 32a. By adjusting the brightness of the display unit 32a based on the ambient brightness read by the illuminance sensor 36c, it is possible to display an easy-to-see screen corresponding to the surrounding environment.

  The order terminal 3 of this embodiment further includes a wireless communication unit 38. The wireless communication unit 38 includes an antenna 38a and enables wireless communication based on the wireless LAN standard. The order terminal 3 can participate in the network configured by the LAN 2 by wireless connection with the access point 22 shown in FIG. 1, and can be connected to various devices such as the management server device 1 and the kitchen terminal 5, the connection with the terminal, Alternatively, Internet connection via the router 21 is possible.

  The order terminal 3 includes a battery 39 and can be used alone without being connected to an external power source. The battery 39 is connected to the charging terminal 33 by a power supply line Lp, and can be charged by a power source supplied from the outside. The CPU 34a can monitor the remaining amount of the battery 39, the charging status, and the like. The charging terminal 33 can be charged with respect to the battery 19 by being electrically connected to the power supply terminal 42 on the charging stand 4 (cradle) side.

  The charging stand 4 that charges the order terminal 3 includes a DC conversion unit 41. The DC converter 41 converts the AC power supplied from the power line 43 into a DC power having a set voltage, and supplies it to the charging terminal 42 via the power line Lp.

FIG. 3 is a block diagram showing the configuration of the management server device 1 according to the embodiment of the present invention. The management server device 1 is a device that is installed near an entrance of a restaurant and used by an administrator. In this embodiment, in addition to centrally managing the food ordering system, it also functions as a POS terminal that counts sales results and an accounting terminal that issues accounting and receipts (receipts). The management server device 1 can be configured by a normal personal computer. The management server device 1 includes a CPU 11a, a ROM 11b, a RAM 11c, an image processing unit 11d, and an audio processing unit 11e as control units. The image processing unit 11d displays and outputs the data processed by the CPU 11a on the display unit 17a. The audio processing unit 51e outputs the data processed by the CPU 11a to the speaker.

In addition, the management server device 1 has an HDD 12 (hard disk) as storage means. As the storage means, various forms such as SSD (Solid State Drive) can be adopted in addition to the HDD 12. The HDD 12 stores programs and data necessary for executing various processes of the management server device 1.

  The communication unit 13 enables the management server device 1 to participate in the network by connecting the management server device 1 to the LAN 2 by wire. The management server device 1 can communicate with the order terminal 3, the kitchen terminal 5, the kitchen printer 51, the waiting terminal 6, and the handy terminal 9 in the system via the communication unit 13. It is also possible to perform various communications with the Internet via the router 21.

  Input means such as a keyboard and a mouse can be connected to the interface 14. The administrator operates the management server device 1 through this input means. In addition, a touch panel 17b is connected to the interface 14 of the present embodiment as an input unit, and the touch panel monitor 17 is configured together with the display unit 17a. The administrator can perform touch input using the touch panel monitor 17 as with the order terminal 3.

  Further, a receipt printer 16 is connected to the interface 14 so that information processed by the management server device 1 can be printed out. When the accounting function is performed by the management server device 1, the receipt printer 16 can print the receipt (receipt) and hand it to the customer.

  Now, various processes executed in such a food order system will be described. FIG. 4 is a flowchart showing main processing executed in the food ordering system. This main process shows a series of processes performed for one customer or one customer group (table). First, when a customer or a customer group is guided to a vacant table, the employee inputs information about the customer to the handy terminal 9 or the management server 1. The seating determination in S101 is executed based on the information input related to the customer, and the order terminal 3 installed on the guided table starts the processing after S200.

  The present embodiment is characterized in that after the seat of the customer who entered the store is determined (S101: Yes), the order terminal 3 receives orders from the customer in the order of the first order process S200 and the normal order process S300. . The first order process S200 and the normal order process S300 may be executed by a program stored in the storage means (HDD 35 or the like) of the order terminal 3, or the storage means (HDD 12 or the like) of the management server 1. ) May be executed by a program stored in (). Or the program memorize | stored in the order terminal 3 side and the program memorize | stored in the management server 1 side may be performed in cooperation.

This first-order process S200 is a process of presenting a preset product to all of the products and receiving an order. From the many products handled by restaurants,
By setting the set product as a selection target, it is possible to select the product without being relatively at a loss. Also on the restaurant side, recommended products at the time of the first order can be set as products for this first order process. In addition, since this first order process targets a limited number of products, it is possible to suppress a large number of orders at once, distribute orders throughout the system, and reduce confusion in the kitchen. .

  After the execution of the first order process S200, the normal order process S300 is executed. The normal order process S300 is a process for receiving orders for all the basic items, and is a process for accepting orders by presenting a hierarchical menu to the customer as in the conventional order terminal. The first order process S200 and the normal order process S300 will be described in detail later.

  When the customer instructs to leave the store, an accounting process S102 is executed. The instruction to leave the store may be input by the customer himself / herself to the order terminal 3 or by notifying the employee that he / she will leave the store and inputting the instruction to the handy terminal 9 or the management server 1. It is good. In this accounting process, the total amount of products ordered in the first order process S200 and the normal order process S300 is calculated, and payment by the customer and printing of a receipt (receipt) by the receipt printer 16 are executed. After the accounting process S102, the table used by the customer enters a waiting state (waiting for cleaning) (S103). When the employee completes cleaning of the table and the table can accept the next customer, the handy terminal 9 or the management server 1 is informed of the end of the bashing, and the next customer (customer group) ) Is started again.

  Now, the details of each order process (first order process S200, normal order process S300), which is a feature of the present invention, will be described.

  5 and 6 are diagrams showing the configuration of various data used in the food and beverage ordering system. FIG. 5 shows the data configuration of store information according to the embodiment of the present invention, and FIG. It shows the data structure of the customer related information according to the embodiment. These store information and customer related information are stored and managed in the storage means (HDD 12) of the management server device 1.

  The store information includes product master information, table-terminal information, first order information, and the like. The product master information is information that defines various types of information about products handled at restaurants, and in the present embodiment, the product master information includes product codes, product names, unit prices, and the like. The table-terminal information is information indicating which order terminal 3 is installed in which table in the store. When it is necessary to replace the table terminal 3 due to a defect or failure of the table terminal 3, it is possible to link the newly installed table terminal 3 to the table by rewriting this table-terminal information. Yes. The table-terminal information can be rewritten, for example, by inputting identification information such as a table number to the order terminal 3 when the order terminal 3 is installed.

The store information of the present embodiment is configured to have first order information in order to execute the first order process S200. The first order information includes a group code, a product code, and a display order. The group code is information required when menu display is performed a plurality of times in the first order process. For example, in the first menu display, menu display is performed with the product of the product code associated with the group code 1 (drinks) as the selection target. Therefore, the product having the group code 1 is a drink, and the first order information of the group code 1 is associated with the product code of the drink. In the next (second) menu display, a product with a product code associated with group code 2 (recommended menu) is selected. In the next (third) menu display, a product with a product code associated with group code 3 (quick menu) is selected.

  In the first order processing, it is possible to ease the ordering and ease the concentration of orders in the kitchen by targeting pre-set products among the products handled at restaurants. The menu display is divided into a plurality of times, and the product being displayed in the menu is targeted for ordering, and the effect becomes more remarkable. Furthermore, the first order information of this embodiment includes a display order as optional information. By displaying the product corresponding to the product code in the menu according to this display order, the recommended product or the best-selling product is displayed in the menu. It can be placed in a conspicuous place.

  The customer-related information in FIG. 6 is information generated when a customer visits the store, and includes table information and order history information (order information). The table information is information input by the operation of the handy terminal 9 of the employee and the management server device 1 when the customer visits the store, and is composed of information related to the customer (customer group). The store entry code is identification information assigned to each customer (customer group), and includes a serial number added for each customer (customer group). The table code is identification information indicating the table on which the customer is seated. The date and time of entry is the date and time when the customer (customer group) entered, and the date and time when the table information was created is automatically input. In addition, as optional information, customer attributes such as the number of customers (customer group), or the gender and age (age group) of the customer (customer group) may be included. Such option information is determined based on visual confirmation by the employee, and is input to the handy terminal 9 and the management server 1.

  The order history information (order information) is information transmitted from the order terminal 3 by the seated customer and stored in the management server device 1. Here, the information transmitted from the order terminal 3a is the order information, and the information stored in the management server device 1 is the order history information, but the contents are the same. This order history information (order information) includes a product code, a quantity, and an order date and time for each ordered product. In addition, store entrance codes are stored together, and by combining with product master information, it is possible to calculate the total amount for each store entrance code, that is, for each customer (customer group), and perform accounting processing. It has become.

  FIG. 7 is a flowchart showing the first order process according to the embodiment of the present invention. This first-order process is executed in the order terminal 3 in accordance with the seating determination in S101 as described in the main process of FIG. 4, that is, with the start of use of the order terminal 3 installed on the table to which the customer is guided. It is processing. In the present embodiment, the menu display is performed a plurality of times in this first order process to reduce the order concentration in the kitchen. However, the menu display in the first order process may be performed once.

  In S201, the group code of the first order information is set to an initial value (N = 1). In S202, a product having a product code belonging to the group code N (first time 1) is displayed on the display unit 32a of the order terminal 3 as a menu with reference to the product master information. FIG. 8 shows an example of the first order screen (drink product selection). In this embodiment, by displaying the products extracted by the group code N on one menu screen without hierarchization, the customer can select and order the products displayed on the menu screen without hesitation. It is possible.

The example of FIG. 8 is the case of the drink product illustrated in the data configuration of FIG. 5, and the product field 3M regarding a plurality of drinks is displayed on the display unit 32a of the order terminal 3. In the product column 3M, a product selection button composed of a plus button and a minus button is displayed together with a product image, a product name, and a description about the product. The customer operates the product selection button, Products can be taken in and out of the cart. The order quantity of each product is displayed in the left column of this product selection button.

  In order to display many product columns 3M on one hierarchical screen, in this embodiment, the product columns 3M can be scrolled in the horizontal direction of the screen. The customer can search the desired product by scrolling the product column 3M in the left-right direction by swiping the touch panel 32b. The customer can view one menu screen so that the plurality of product columns 3M arranged on the left and right are viewed through the window of the display unit 32a.

  The inside of the display part 32a of FIG. 8 is an initial display state, and shows a state in which no product is contained in the cart. At this time, a skip button 3P is displayed at the lower right of the screen. When there is no product to order on this menu screen, the customer can move to the next menu screen by operating the skip button 3P. When a product enters the cart by the operation of the customer, the order quantity is displayed in each product column 3M, and the skip button 3P is changed to the order confirmation button 3Q. The total order quantity is displayed. By operating the order confirmation button 3Q, the order of the product in the cart is executed.

  Furthermore, the menu screen of the present embodiment displays the product column 3M of each product based on the display order included in the first order information. In the present embodiment, a product having a high priority is positioned on the left side, so that a product with a high priority is displayed on the display unit 32a at the time of initial display. For stores, it is possible to recommend products.

  In addition, a return button 3N is displayed at the lower left of the screen of the display unit 32a. When performing menu display a plurality of times, it is possible to return to the previous menu display and place an order. In the case of N = 1, there is no menu display to return, so the return button 3N may be hidden or disabled.

Returning to the first order process of FIG. 7, when the return button 3N is operated (S203: Yes), N = N-1 is changed in S204, and the menu display of the previous group code N is executed (S202). ). When the skip button 3P is operated (S205: Yes), N = N + 1 is changed in S210, and the menu display of the next group code N is executed (S202). In this case, if the changed group code N exceeds the set group code (Nmax = 3 in the example of FIG. 5) (S211: Yes), the first order process is terminated and the normal order process is completed. The process proceeds to S300.

  On the other hand, when a product is selected on the menu screen (S206: Yes), the selected product is sequentially stored in the cart (S207). Then, when the order confirmation button 3Q is operated (S208), the product code of the product stored in the cart is associated with the quantity, the entry code, the order date and time, etc., and transmitted to the network as order information (S209). ). The order information transmitted to the network is stored as order history information in the management server device 1 and also transmitted to the kitchen terminal 5, the kitchen printer 51, etc., and used for cooking and serving.

After the order information is transmitted (S209), the group code is set to the next one in S210, and if it does not exceed Nmax, the menu display is executed for the product corresponding to the next group code (S202). FIG. 9 is a view showing a first order screen (quick product selection) according to the embodiment of the present invention, and shows a state in which several products are selected by the customer. In the initial state of FIG. 8, the entire leftmost product column 3M is displayed so that it can be seen, but when scrolling left and right, the product column 3M positioned in the middle is shown in FIG. As shown, the display area 32a is displayed in a form in which half of the display area is left and right. By adopting such a display form, the customer can determine the product column 3M located at both the left and right ends in the menu display, and can determine whether or not scrolling to the left and right is possible.

  Although the first order processing has been described above, when the order reception by the order terminal 3 is started after the customer is seated, the first order processing is performed to accept orders from among the selected products prior to the normal order processing in which all products can be ordered. By executing the order process, the customer can order a desired product without being confused by the operation of the unfamiliar order terminal 3. In addition, it is possible to suppress a large amount of products from being ordered at once, and to reduce confusion in the kitchen. Further, in the first order process, the effect described above becomes more remarkable by performing menu display a plurality of times. Further, in the menu display, it is possible to make the product selection on the customer side easier to understand by making the menu display non-hierarchical.

  After the completion of the first order process, the normal order process S300 is executed. In the normal order process S300, it is basically possible to select all products registered in the product master information. However, a product that can be ordered in the first order process S200 but is excluded from the normal order process S300 may be provided. That is, a product that can be ordered only in the first order processing S200 may be provided. FIG. 10 is a flowchart showing normal order processing according to the embodiment of the present invention.

  When the normal order process S300 is started, a menu display during normal order is executed (S301). FIG. 11 shows a normal order screen according to an embodiment of the present invention. The normal order of the present embodiment is hierarchized for each type of product, and can be efficiently selected from many products. Therefore, a type selection tab 3A for selecting a type is provided at the top of the screen. The customer can select a desired type from the type selection tab 3A and touch and select a product displayed in the menu column 3B. The menu column 3B can be scrolled to the left and right by operating the operation buttons 3C and 3D. Each product has its product image, product name, and price (unit price) displayed.

  The product selected by the customer's touch is displayed in the selected product name field 3E, and the customer designates the order quantity using the quantity selection button 3F composed of a plus button and a minus button (S303). The product designated by the quantity selection button 3F is stored in the cart, and a thumbnail image (SN) and a product name are displayed in the selected product column 3G. An order confirmation button 3H is provided at the lower right of the screen. When the customer operates this button 3H, the order confirmation screen shown in FIG. 12 is displayed, and the product in the cart is confirmed. In the present embodiment, a button for changing the quantity of each product is provided in the order product column 3J for displaying the order contents in the cart, and the customer can correct it before confirming the order of the product. ing.

  The customer who confirms the order details confirms the order by operating the order confirmation button 3L (S305: Yes), and the confirmed order product associates the quantity, the store entry code, the order date and time, etc. To the network (S306). The order information transmitted to the network is stored as order history information in the management server device 1 and also transmitted to the kitchen terminal 5, the kitchen printer 51, etc., and used for cooking and serving.

On the other hand, when the return button 3K displayed on the lower left is operated on the order confirmation screen, the screen returns to the normal order screen shown in FIG. The normal order process S300 ends with an exit instruction from the customer (S302: Yes). When the leave instruction from the order terminal 3 or the employee is told to leave, and when the leave instruction is given by the operation of the handy terminal 9 or the management server device 1 by the employee, the normal order processing S300 is performed. Then, the process proceeds to the accounting process S102 in the main process of FIG.

  As described above, the food and beverage ordering system according to the present embodiment performs the first order process for displaying a menu for a preset product among all the products after the customer who has visited the store starts operating the order terminal. This makes it easy to select products and allows the restaurant to relax the concentration of orders.

  Although various embodiments of the present invention have been described above, the present invention is not limited to these embodiments, and embodiments configured by appropriately combining the configurations of the respective embodiments also fall within the scope of the present invention. Is.

DESCRIPTION OF SYMBOLS 1 ... Management server apparatus, 11 ... Control part, 11a ... CPU, 11b ... ROM, 11c ... RAM, 11d ... Image processing part, 11e ... Sound processing part, 12 ... HDD (memory | storage part), 13 ... Communication part, 14 ... Interface, 15 ... Input means, 16 ... Receipt printer, 17 ... Touch panel monitor, 17a ... Display unit, 17b ... Touch panel, 2 ... LAN, 21 ... Router, 22 ... Access point, 3 ... Order terminal, 32 ... Touch panel monitor, 32a Display unit 32b Touch panel 33 Charging terminal 34 Control unit 34a CPU 34b ROM 34c RAM 34d Image processing unit 34e Audio processing unit 35 HDD (storage unit) 36a ... Imaging means, 36b ... NFC sensor, 36c ... Illuminance sensor, 37a, b ... Interface, 38 ... Wireless communication unit, 8a ... antenna, 39 ... battery, 4 ... charging stand (cradle), 41 ... DC converter, 42 ... power supply terminal, 43 ... power supply line, 5 ... kitchen terminal, 51 ... kitchen printer, 6 ... waiting terminal, 9 ... handy Terminal

Claims (7)

A display means capable of executing a menu display relating to a product to be provided;
An input means that allows you to select and confirm the product displayed in the menu,
A communication means connected to the network;
A control unit that executes normal order processing after executing first order processing,
In the first order process, products that belong to the set group are displayed in a menu, so that the products can be selected and confirmed for the customer, order information about the confirmed products is sent to the network,
A normal order process displays a product in a menu so that the customer can select and confirm the product, and sends order information regarding the confirmed product to the network. The food order terminal according to claim 1, wherein in the first order process, when a product belonging to a group is displayed as a menu, the product is displayed as a menu with one screen structure that is not hierarchized. The food order terminal according to claim 1, wherein the first order process sequentially displays menus for a plurality of groups. 4. The food and beverage according to claim 1, wherein the first order process shifts to a menu display for the next group or a normal order process by confirming the order. 5. Order terminal. 4. The food order terminal according to claim 3, wherein the first order process can shift to the menu display of the previously displayed group based on an instruction from the input means. The food order terminal according to any one of claims 1 to 5, wherein the first order process displays a menu according to a display order assigned to a product belonging to a group. A display means capable of executing a menu display relating to a product to be provided;
An input means that allows you to select and confirm the product displayed in the menu,
In a program executable in a food order system including a food order terminal equipped with a communication means connected to a network,
After executing the first order process, execute the normal order process,
In the first order process, products that belong to the set group are displayed in a menu, so that the products can be selected and confirmed for the customer, order information about the confirmed products is sent to the network,
A normal order process is a food and drink order program characterized in that a product can be selected and confirmed for a customer by displaying the product on a menu and order information regarding the confirmed product is transmitted to the network.

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