JP2014092943A - Service providing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve the problem in which: in a prior art to provide a content matching the user's preference on an information terminal, information on the user needs to be registered in advance, which makes provision of flexible service difficult; and it is therefore required on the information terminal to provide adjustment service suitable for the various types of service contents that are provided regardless of the presence of the information on the user.SOLUTION: A service providing system identifies whether a user is at a specific age or older on the basis of face image information acquired from a camera provided on an information terminal, and automatically provides adjustment service according to the characteristics of an application running on the information terminal.

Description

  The present invention relates to an age identification technique using a face image authentication system.

  Conventionally, various technologies for providing content suitable for a user have been developed. For example, Patent Document 1 discloses a user interface correspondence table in which specifications of a user interface used for exchanging information with a user are recorded in association with user attribute information, and subscriber information recorded in a nonvolatile memory. And a processing means for selecting and using the user interface specification of the user interface corresponding to the subscriber information from the user interface correspondence table.

Japanese Patent Application Laid-Open No. 2004-228688 uses a face authentication technique based on user information registered in advance to identify a user and provide content having user interface attributes suitable for the user. Is described.
Further, in Patent Document 3, as an example of authentication using a face image, in a vending machine that handles products with age restrictions on purchase, the age of the customer is determined from the acquired biometric data, and the product is sold. It is described that control of whether or not to perform is performed.

Japanese Patent Publication No. 2003-32356 Japanese Patent Publication No. 2007-72703 Japanese Patent Publication No. 2003-217010

  On the other hand, in recent years, with the spread of mobile terminals, personal computers, etc., and the introduction of IT in various services of public institutions and local governments, opportunities for using information terminals are increasing even for elderly people.

  On the other hand, there are cases where portable terminals for elderly people are prepared, but this is limited to some products. When an elderly person uses an information terminal such as a personal computer or a mobile phone, even if he / she wants to change the font size, he / she does not know the operation method to change, or the operation to change the font size is Operations on the size screen are necessary, and there is a problem in the change process.

  In addition, if you are using a mobile terminal or personal computer with other users, or if you use ATMs or train ticket vending machines, you will need to change the font size.

  For elderly people, the information terminal operation support service by voice or animation is more convenient support when using the information terminal. However, in the above-mentioned Patent Document 1 and Patent Document 2, it is necessary to register user information in advance, so that it cannot be handled in the case of using an ATM or an information terminal of a public institution.

  Also, in Patent Document 3, in a vending machine that handles products whose purchase is age-restricted, an age identification that determines the age of the customer from the acquired biometric data and controls whether to sell the product. Since it is a control system, it is not possible to flexibly provide an adjustment service suitable for various service contents provided in the information terminal.

  As described above, it is a problem for information terminals to provide an adjustment service suitable for various service contents to be provided.

  As an example, the service providing system according to the present invention includes a user information input device that receives input of face image information of a user, a first database that stores the face image information and the age information of the user in association with each other, A face image information matching unit that searches the first database based on face image information input by the user information input device, and a face image input by the user information input device as a result of the search Age information corresponding to information is read from the first database, and an age identification processing unit for determining whether the user is an age equal to or greater than a certain age, and the age identification processing unit determines that the user is an age equal to or greater than a certain age Application determination to determine the type of the startup application by collating information on the startup application of the information terminal with previously registered application information If, for adjusting application corresponding to the type of the active application, and a application controller for commanding execution to the information terminal.

  When a user uses an information terminal, a support application corresponding to the characteristics of the running application can be automatically provided.

It is a block diagram of a face image authentication system. It is a flowchart of age identification of an information terminal user. It is a flowchart of the determination and control example of a starting application. It is a continuation of the flowchart of the determination and control example of a starting application.

  Hereinafter, embodiments of services using the age identification technology of the face image authentication system will be described in detail with reference to the drawings.

  FIG. 1 shows an example of a face image authentication system. Roughly speaking, an information terminal user 100 (hereinafter referred to as a user), a user information input device 101, a face image information matching unit 103, an age identification processing unit 106, an application determination unit 108, and application control The unit 112 and the information terminal 114 are included.

  The user information input device 101 includes a face image information acquisition unit 102 that acquires a face image of the user 100. The face image information acquisition unit 102 captures a moving image or a still image including the face of the user 100 with a Web camera or the like mounted on the information terminal.

  The face image information matching unit 103 includes a face image information matching process 104 and a face image information DB 105. The face image information obtained from the user information input device 101 and the face image information stored in the face image information DB 105 are collated by the face image information collation process 104, and whether the user is a registered user in the past. Determine.

  The age identification processing unit 106 includes a specific age determination process 107. The specific age determination process 107 specifies the age of the user using the face image age specifying technique based on the face image information obtained from the user information input device 101.

  The application determination unit 108 includes an application control method determination process 109, a start application identification process 110, and an application information DB 111.

  The application control unit 112 has an application control process 113. Application control information is delivered to the information terminal 114 based on the determination result of the application determination unit 108.

  The user information acquisition apparatus 101 acquires the face image of the user 100 by the face image information acquisition unit 102 such as a Web camera installed in the information terminal, and sends the face image information to the face image information matching unit 103.

  Next, the face image information collating unit 103 collates the face image information obtained from the user information input device 101 with the face image information stored in the face image information DB 105 in the face image information collating process 104. It is determined whether the user is a registered user in the past. If the user is a registered user, the age of the user is determined from the age information stored in the face image information DB 105, and it is determined whether the user is above a certain age (elderly). If the user is an unregistered user, the face image information obtained from the user information input device 101 is used to determine the age of the face image in the specific age determination process 107 of the age identification processing unit 106. The age of the user is specified, and it is determined whether or not the user is above a certain age (elderly person).

  Next, the application determination unit 108 receives information on whether the user is older than a certain age (elderly) from the face image information matching unit 103 or the age identification processing unit 106. If there is, in the activated application identification process 110, the application activated on the information terminal is collated with the contents of the application information DB 111, and the service contents for the elderly corresponding to the application are specified.

  The result of the application determination unit 108 is sent to the application control unit 112, and is converted into control information for the application running on the information terminal by the application control process 113. The activation application running on the information terminal 114 acquires the result and performs an adjustment service. Here, the control information is a control command for executing a specific adjustment service application on the information terminal. For example, it is a command to increase the font size of a running application and to enable a guide assistant display function prepared in the application. The adjustment service is an adjustment application for enhancing convenience corresponding to the characteristics / type of a specific activation application, and performs display adjustment and / or audio adjustment on the information terminal, as will be described later.

  FIG. 2 is a process flow diagram for identifying the age of the user. In step 201, user face image information is acquired, and in step 202, registered face images are acquired from the face image information DB 105. Based on both pieces of information, it is determined in step 203 whether the user is a previously registered user and the age. As a result of the determination, if the user is older than the registered fixed age (elderly person), in step 208, the user is identified as the elderly person and the process is terminated.

If the user is an unregistered user, the age of the user is estimated using the face image age identification technique in step 204, and whether the user is older than a certain age (elderly) in step 205 Determine if. As a result of the determination, if the user is older than a certain age (elderly), the face image information is registered as older than a certain age (elderly) in the face image information DB 105 in step 206, and in step 207, The user identifies the elderly person and ends the process.
FIG. 3 shows an example of determination and control of a startup application. In step 301, the application determination unit 108 acquires registered application information from the application information DB, and in step 302, collates with the application running on the information terminal using the startup application information obtained from the information terminal 114. To do. When the collated result indicates that the application running on the information terminal is text editing software such as a mail editing application or word processing software, information is obtained based on the control information from the application control unit 112 to the information terminal 114 in step 304. Control is performed to enlarge the character size of the screen of the terminal 114. If the application is mainly for screen operation such as New Year's card creation software or photo editing / printing software, a guide assistant appears on the screen of the information terminal 114 based on the control information from the application control unit 112 to the information terminal 114 in step 306. Is displayed, and voice guidance is output in step 307. In the case of an application for software installation or information terminal environment setting, work is automatically performed with the recommended product value based on control information from the application control unit 112 to the information terminal 114. Further, when input is made with a Web browser such as online shopping or a membership registration form of a Web site, the character size of the screen in step 311 is enlarged based on the control information from the application control unit 112 to the information terminal 114, In addition to at least one of guide assistant display and voice guidance display in step 313, control is performed in step 314 to extend at least one of the valid period of the Web page and the login timeout time. Any adjustment service is automatically performed, but it may be applied after confirming whether or not the application is necessary before applying to the application.
As described above, when the user of the information terminal can be identified as older than a certain age (elderly person), an adjustment service for the elderly can be automatically provided to the application activated on the information terminal. In addition, in public facilities such as pension offices and ward offices where elderly people are frequently used, if you register facial images older than a certain age (elderly), information about each facility can be used without using age identification technology. You can receive services for the elderly on the terminal.

100 User 101 User information input device 102 Face image information acquisition unit (Web camera, etc.)
103 face image information matching unit 104 face image information matching process 105 face image information DB
106 Age identification processing unit 107 Specific age determination processing 108 Application determination unit 109 Application control method determination processing 110 Launch application identification processing 111 Application information DB
112 Application control unit 113 Application control process 114 Information terminal 115 Start application (word processor software, etc.)

Claims (6)

A user information input device for receiving user face image information;
A first database that stores the face image information and the age information of the user in association with each other;
A face image information matching unit that searches the first database based on face image information received by the user information input device;
As a result of the search, an age identification processing unit that reads out age information corresponding to the face image information input by the user information input device from the first database, and determines whether the user is older than a certain age, and
When the age identification processing unit determines that the user is older than a certain age, the application determination unit determines the type of the startup application by comparing information on the startup application of the information terminal with previously registered application information When,
The service provision system which has an application control part which instruct | indicates execution to the said information terminal about the adjustment application according to the kind of said starting application.   The service providing system according to claim 1, wherein the adjustment application performs display adjustment and / or audio adjustment of the screen of the information terminal corresponding to the activation application.   As a result of the search, when there is no information in the first database corresponding to the face image information input by the user information input device, the age identification processing unit receives the input from the user information input device. The service providing system according to claim 1, wherein it is determined whether the age of the user estimated based on face image information is an age greater than a certain age.   The service providing system according to claim 1, wherein when the activation application is text editing software, the adjustment application performs a character enlargement process.   The service providing system according to claim 1, wherein when the activation application is a Web browser, the adjustment application performs any one of a character enlargement process, an assistant display process, and a voice guidance process.   The service providing system according to claim 5, wherein the adjustment application controls to extend at least one of a valid period and a login timeout period of a web page displayed by the web browser.

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