JP2014048784A - Information processor, information processor control method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To relax user's dissatisfaction based on a past game.SOLUTION: A game information acquisition unit (14) acquires game information P about at least one game result of a past game. A first determination unit (15) determines whether or not a user holds an unexecuted game watching right relating to the past game. A second determination unit (16) determines whether or not the user is a special user, on the basis of history information showing a history of the watching rights purchased by the user in the past. An upgrading execution unit 18 changes a content of the unexecuted game watching right held by the user when the user is determined to hold the unexecuted game watching right, the user is determined to be the special user and the game information P meets conditions for upgrading.

Description

  The present invention relates to an information processing apparatus, a control method for the information processing apparatus, and a program.

  It is important for sports organizers, stadiums, teams, etc. to purchase a lot of watching tickets, or for the spectators to repeat and visit the game repeatedly. Have been devised.

JP 2002-56136 A

  In the above-mentioned Patent Document 1, as a method of selling out a watching ticket, when a sales situation after the start of sales is not expected, a discount ticket guide is provided to a member who has registered as a member in advance at a ticket sales site of a box office. The system to do is shown. However, this is related to a method of selling out a watching ticket, and does not take into consideration that a spectator gets a repeater.

  In general, a sports performance organizer, a stadium, an organization such as a sports team that plays a game, and an individual such as an athlete such as a sports player satisfy a user (for example, a supporter of the game performance entity) by the game. I hope that. However, depending on the content of the game, the user may be dissatisfied. For example, the user's samurai team loses, or even if the game is won, the content of the game is ordinary. It makes users dissatisfied. And, for example, a user who feels dissatisfied is willing to support a game execution entity or a related party of the game execution entity (for example, the owner of the game execution entity or another game execution entity having the same owner as the game execution entity). As a result, the user may stop watching the game or may forget to participate in fan service events or the like. If such a trend continues, the sports team, its owner, or the stadium management side will not be able to manage smoothly, the service to the user will be reduced, and the user may be further away.

  Therefore, the object of the present invention is to eliminate the dissatisfaction that the user may have depending on the result of the past game and the contents thereof, and as a result, for example, the user can continuously watch the game as a repeater. To provide services.

  In order to achieve the above object, the present invention has the following configuration. In addition, in order to make an understanding of this invention easy, the reference sign of an accompanying drawing is attached in parenthesis writing, However, This invention is not limited to the aspect of illustration.

  The information processing apparatus (2) according to the present invention includes a game information acquisition means (12, 14) for acquiring information relating to at least one of a past game situation or result, and an unimplemented game related to the past game. Determining means (15) for determining whether or not the user has the right to watch the game; and determining by the determining means that the user has the right to watch the unexecuted game; and And changing means (18) for changing the content of the right held by the user when the information acquired by the game information acquiring means satisfies a predetermined condition.

  In the information processing apparatus (2) according to the present invention, for example, when the result of the past game is content that the user cannot satisfy (the user's favorite team lost in the game, or the game itself was not interesting in the ordinary game) If the user has purchased the right to watch a game to be played later, such as a watching ticket, the content of the watching ticket is upgraded (in the case of baseball, in the case of an outfield seat). For example, changing a watching ticket to an in-field watching ticket). As a result, the dissatisfaction that the user has with the contents of the past game is solved. Or, even if the dissatisfaction is not completely resolved, the user has a good feeling for the team or stadium of the game he / she has watched by receiving a service that expresses gratitude or appreciation for the user. Therefore, the user's willingness to continue watching the game in the future can be promoted.

  Further, the control method of the information processing apparatus according to the present invention includes a game information acquisition step of acquiring information on at least one of the past game situation or result, and a right to watch an unimplemented game related to the past game A determination step for determining whether or not the user possesses, and it is determined in the determination step that the user has the right to watch the unexecuted game, and the game information acquisition step And changing the content of the right held by the user when the acquired information satisfies a predetermined condition.

  In addition, the program according to the present invention has a game information acquisition means (12, 14) for acquiring information on at least one of the situation or result of a past game, and the right to watch an unimplemented game related to the past game. A determination means (15) for determining whether or not the user holds, it is determined by the determination means that the user has a right to watch the unexecuted game, and the game information acquisition means When the information acquired by the above satisfies a predetermined condition, the computer is caused to function as changing means (18) for changing the content of the right held by the user.

  A computer-readable information storage medium according to the present invention is a computer-readable information storage medium in which the program is stored. The operations and effects of the control method, program, and information storage medium are the same as those described for the information processing apparatus.

  In one aspect of the present invention, the past game may be a game in which the right to watch is purchased by the user. As a means for the user to know the result of a game that has already been played, the user may know the result through watching a TV game or through a network. Becomes larger. In particular, when the user himself / herself visits a stadium or the like to watch a game, the dissatisfaction held by the user is greater than that of watching a TV or the like. Therefore, especially in this case, the effect of the present invention is useful.

  Moreover, in one aspect of the present invention, the content of the right changed by the changing unit may be set based on the information acquired by the game information acquiring unit. Here, the information acquired by the game information acquisition means relates to the contents of past games, for example, and the degree of watching ticket upgrade is changed according to the contents of past games. In other words, the higher the degree of dissatisfaction by the user in the past, the higher the degree of upgrade, so that the user's dissatisfaction is resolved.

  In the aspect of the invention, the predetermined condition may be set according to the content of the right held by the user. For example, when the grade of the spectator ticket already purchased by the user is originally high, the predetermined condition may be made stricter than when the grade of the spectator ticket already purchased by the user is originally low. That is, when the grade of the watching ticket that the user has purchased is originally low, the grade of the watching ticket that the user has already purchased is upgraded while the content of the past game is extremely bad or a little bad. If it is high, it will be upgraded only if the content of the past game is extremely bad. The reason is that a user who originally purchased a high-grade spectator ticket is likely to go to a spectator even if the content of the previous game is somewhat bad, while purchasing a low-grade spectator ticket This is because a certain user may stop watching the game if the content of the previous game is severe. That is, on the entertainment side (administration side), even after the spectator ticket is sold, the spectator wants to come to the spectator without fail. It is easy to upgrade the watching ticket of the user who is) and guides to watching the game.

  In one aspect of the present invention, the information processing apparatus (2) is a user who satisfies a predetermined condition based on history information regarding a purchase history of a right to watch a game purchased by the user in the past. And a user determination unit (16) for determining whether or not the user has the right to watch the incomplete game, and the change unit is determined by the determination unit, and When the information acquired by the game information acquisition unit satisfies a predetermined condition and the user determination unit determines that the user satisfies the predetermined condition, the user holds the information The content of the right to be changed may be changed.

  According to this configuration, the upgrade of the purchased watching ticket is limited to a case where the user satisfies a predetermined condition. The predetermined condition is related to, for example, the purchase history of the watching ticket of the user, and is, for example, whether or not the user is a good customer, such as purchasing tickets for the game many times in the past. . If the user is a good customer, the feelings about the game are likely to be stronger (for example, the enthusiastic fans of the Samurai team), so the dissatisfaction when the content of the game is unsatisfactory may be greater is assumed. Therefore, especially in this case, the effect of the present invention is useful. In addition, according to this configuration, since the user has a recognition that a special service is provided to those who have purchased the watching ticket many times, the user feels satisfied and likes the entertainers and the stadium. Will have. In addition to the above, the predetermined condition may be that the user has purchased the watching ticket many times at the same performer or stadium in the past. If they are the same performer, the game or event may be different. For example, when a baseball game ticket is at hand, what has been purchased in the past may be a soccer ticket, a concert ticket, or the like.

  In the aspect of the invention, the content of the right changed by the changing unit may be set based on the history information. In this configuration, based on the history information of the user, for example, the higher the purchase number of past watching tickets of the user, the higher the upgrade level. Therefore, a user who has purchased many watching tickets can receive better treatment, so that a high satisfaction can be obtained.

  Moreover, in one aspect of the present invention, the information processing apparatus further includes a preference data storage unit (17) that stores preference data indicating the user's preference, and the changing unit is configured to watch the unplayed game by the determination unit. When it is determined that the user has the right to perform, the user holds the information based on the information acquired by the game information acquisition unit and the user's preference data stored in the preference data storage unit. Whether to change the content of the right to be determined may be determined.

  If it carries out like this, it can be judged in consideration of a user preference whether a user is dissatisfied with the content of the past game. Here, the user's preference is, for example, a preference for the contents of a game, and examples thereof include a preference for a random hitting game or a pitching match.

It is a figure which illustrates the structure of the watching ticket sales server. It is a figure which illustrates a price list. It is a functional block diagram which shows the function group implement | achieved by the watching ticket sales server. It is a figure which illustrates a schedule. It is a figure which illustrates a ticket purchase history. It is a figure which illustrates an upgrade control table. It is a figure which illustrates an upgrade control table. It is a figure which illustrates vacancy status data. It is a flowchart which illustrates the process which a control part performs. It is a flowchart which illustrates the process which a control part performs. It is a figure which illustrates upgrade information. It is a flowchart which illustrates the process which a control part performs. It is a figure which illustrates a table. It is a functional block diagram which shows the function group implement | achieved by the watching ticket sales server.

  Hereinafter, examples of embodiments of the present invention will be described in detail with reference to the drawings.

[Watching ticket sales server]
FIG. 1 is a diagram illustrating a configuration of a watching ticket sales server 2 as an information processing apparatus according to an embodiment of the present invention. The watching ticket sales server 2 is a server computer owned by the owner company of the professional baseball team “W” (hereinafter referred to as “W team”) or the stadium or stadium where the watching game is held. A hard disk 8 and a network interface 10.

  The control unit 4 is a microprocessor and executes various types of information processing according to programs stored in the main memory 6. The main memory 6 is a RAM and a ROM, and the main memory 6 stores data necessary for various information processing in addition to the above programs. The program is read from an information storage medium such as a DVD (registered trademark) -ROM and stored in the main memory 6. The program may be downloaded from the network and stored in the main memory 6. The hard disk 8 stores various data. Information stored in the hard disk 8 will be described later. The network interface 10 is an interface for connecting the watching ticket sales server 2 to a network. The watching ticket sales server 2 can exchange data with the client terminals 5 and the ticket vending machines 7 of the plurality of users 3 who are W club fan club members via the network.

  Team W belongs to a professional baseball league to which six professional baseball teams belong, and performs a league game with the other five professional baseball teams on a predetermined schedule. In the case of the present embodiment, the watching ticket sales server 2 is used to sell watching tickets for the matches of the team W performed at the home stadium of the team W. Specifically, after the user 3 accesses the watching ticket sales server 2 with his / her client terminal 5, he / she designates the game he / she wants to watch and the type of the watching ticket he / she wishes to purchase, and performs an order confirmation operation. When the order confirmation operation is performed, the watching ticket sales server 2 notifies the user 3 of the unique order code by e-mail. The user 3 receives the watching ticket issued from the ticket vending machine 7 by inputting the order code into the ticket vending machine 7 installed in a retail store such as a convenience store and paying the price. Incidentally, the watching ticket is a right certificate certifying the right to watch the game (hereinafter referred to as the watching right), and purchasing the watching ticket means purchasing the watching right. The watching ticket may be an electronic certificate stored in a mobile phone, a mobile terminal, or the like instead of a paper certificate.

  There are five types of watching tickets: A ticket, B ticket, C ticket, D ticket, and E ticket. FIG. 2 illustrates a price list stored in the hard disk 8. The content of the watching right proved by the watching ticket differs depending on the ticket type of the watching ticket. In other words, the A ticket is a watching ticket that proves the right to watch the game on the A sheet on the immediate side of the ground, and is the most expensive watching ticket. The A ticket is the watching ticket with the highest grade. The B ticket is a watching ticket that proves the right to watch a game on the B sheet located farther from the ground than the A sheet, and is the second most expensive watching ticket. The B ticket is the second highest grade game ticket. The C ticket is a watching ticket that proves the right to watch a game on the C sheet located farther from the ground than the B sheet, and is the third most expensive watching ticket. The C ticket is the third highest grade game ticket. The D ticket is a watching ticket that proves the right to watch a game on the D sheet located farther from the ground than the C sheet, and is the fourth most expensive watching ticket. The D ticket is the fourth highest grade watching ticket. The E-ticket is a watching ticket that proves the right to watch a game on an E-sheet that is located farther from the ground than the D-sheet, and is the cheapest watching ticket. The E ticket is the lowest grade ticket. The user 3 can enjoy watching the game at a position closer to the ground as the grade of the purchased watching ticket is higher.

  In the case of the present embodiment, the watching ticket sales server 2 can also sell watching tickets for matches played by the soccer team Y who has the same owner company as the W team. There are multiple types of tickets for the match of soccer team Y, each with a different grade.

  By the way, depending on the content of the game played by the W team, the user 3 may feel dissatisfied. For example, the user 3 feels dissatisfied when the W team is not able to leave a good result in the game. As a result, for example, the user 3 who feels dissatisfied loses the desire to support the W team or the owner company of the W team. For example, the user 3 is deprived of the willingness to visit the game of the W team.

Therefore, in this spectator ticket sales server 2, if the W team is not able to leave a good result in the game, the user 3 has not yet implemented to alleviate the dissatisfaction of the user 3 based on the game played by the W team Watching tickets for W team matches will be upgraded. In the case of this embodiment, when the team W has not been able to leave a good result in the game, the upgrade guidance e-mail is transmitted to the user 3 who holds the watching ticket for the game not yet performed. Yes. In addition, the user 3 who has received the upgrade guidance e-mail is upgraded to a higher-level spectating right that the user has, as a result of following the procedure described in the upgrade guidance e-mail. . For example, the following text is the text of the upgrade guidance email.
“User A

The W team is making efforts every day, but as of June 3, the effort has not led to results.

Therefore, on June 17, we will upgrade your E-ticket to a B-ticket if you wish so that the players can be encouraged closer.
If you wish to upgrade, enter the unique ID “XXX” into the nearest ticket vending machine and receive an upgrade certificate.
In addition, please present the upgrade certificate to the stadium staff together with your existing E-ticket when you visit. "

  Hereinafter, the technique for relieving the dissatisfaction of the user 3 based on the game played by the W team will be described.

[Function block]
FIG. 3 is a functional block diagram showing a functional group realized in the watching ticket sales server 2 by the control unit 4 operating according to the program. As shown in the figure, in the watching ticket sales server 2, a game result acquisition unit 12, a game information acquisition unit 14, a first determination unit 15, a second determination unit 16, and an upgrade execution unit 18 are realized. Is done. These are realized mainly by the control unit 4. The game information acquisition unit 14 corresponds to “game information acquisition means”. The first determination unit 15 corresponds to “determination means”. The second determination unit 16 corresponds to “user determination means”. The upgrade execution unit 18 corresponds to “changing means”.

[Game Result Acquisition Department]
The game result acquisition unit 12 acquires at least one game result of the past games. In the case of this embodiment, the hard disk 8 stores a schedule table representing the W team game schedule. Here, the schedule table showing the game schedule of the game played by the W team at the home stadium is stored. FIG. 4 illustrates a schedule. In the schedule table, the game is represented by its implementation date, and for each game, the opponent of W team in the game and the game result of the game are held. The game result is data indicating the final result of the game. The left side of the hyphen symbol indicates the score of the W team, and the right side of the hyphen symbol indicates the score of the opponent. The game result also includes data indicating the number of hits, the number of strikes, and the number of hits of each team. The game result of an unimplemented game is a “null” value. In the case of this embodiment, the game result acquisition part 12 reads the game result of the past game, ie, the completed game, from the schedule table. Here, the game result acquisition unit 12 reads out the results of a plurality of games executed in the past predetermined period (see S107 and S108 in FIG. 8 described later). In addition, the game result acquisition part 12 may read only the game result of the past game, for example, the game last played by W team. The past predetermined period is 2 weeks in FIG. 8, but it may be 1 week or 3 days in order to make a determination based on a more recent game result or game situation. Furthermore, it is good also as not the past predetermined period but the number of the past games to go back. In this case, for example, the past 10 games, 5 games, 3 games, or the like may be determined.

  In the case of the present embodiment, “past game” (hereinafter referred to as “game Y”) is “a game that has already been performed by a certain user 3 (hereinafter referred to as a noted user) for which a watching ticket has been purchased”. It is. In other words, in the present embodiment, a history database that holds the ticket purchase history (history information) of each user 3 is held in the hard disk 8. In the ticket purchase history (see FIG. 5 below), a watching ticket purchased by the user 3, that is, a watching history is recorded. Further, in the case of the present embodiment, not only the history database is held in the hard disk 8, but also the game result acquisition unit 12 refers to the ticket purchase history of the user of interest, for example, in the past predetermined period, And the game with which the watching ticket was purchased by the attention user is specified as the game Y, and the game result of the specified game Y is read from a schedule table.

  FIG. 5 illustrates a ticket purchase history of a certain user 3. As shown in the figure, the ticket purchase history holds information indicating a game in which a watching ticket is purchased by the user 3 (that is, a game implementation date). Further, as described in parentheses, the ticket purchase history also stores information indicating the ticket type of the watching ticket for the game purchased by the user 3 in association with the game for which the watching ticket was purchased by the user 3. ing. Therefore, the ticket purchase history also shows the history of the watching ticket purchased by the user 3.

[Game information acquisition department]
The game information acquisition unit 14 acquires game information P (information) related to past games based on the game result of at least one game Y acquired by the game result acquisition unit 12 (see S109 and S110 in FIG. 8). . The game information P is information indicating the results of the W team in the at least one game Y. When there are a plurality of matches Y, for example, the winning rate of the W team, the losing number of the W team, the consecutive defeat number of the W team, the total number of hits in which the total hit number of both teams is a predetermined number (for example, 20) or more, and A pitcher with 10 or more strikers in both teams, or a match with 8 or more strikers in both teams and 6 or less in both teams. The number of battles is used as the game information P. When there is one game Y, for example, the difference obtained by subtracting the score of the opponent team from the score of the W team, the number of hits of the W team, and the like are used as the game information P. Here, since there are a plurality of matches Y, the match information acquisition unit 14 calculates the winning rate of the W team as the match information P.

[First determination unit]
The first determination unit 15 determines whether or not the user of interest has the right to watch an unplayed game related to the past game Y (hereinafter referred to as game X). In the case of the present embodiment, the game X is a game of the W team that will be played in the future at the home stadium, and the first determination unit 15 determines whether the user of interest It is determined whether or not the watching right is held (see S104 in FIG. 8).

[Second determination unit]
The second determination unit 16 determines whether or not the attention user is a user who satisfies the customer condition (hereinafter referred to as a customer user) based on the ticket purchase history of the user (FIG. 8 S105 and S106). In the case of this embodiment, the 2nd determination part 16 produces | generates the evaluation information C which shows an evaluation of an attention user based on an attention user's ticket purchase log | history. Here, the evaluation information C is, for example, the number of games for which a watching ticket has been purchased by the noted user. In addition, for example, the evaluation information C is the total purchase price of the watching ticket paid by the attention user so far. And the 2nd determination part 16 determines whether the value of the evaluation information C is more than threshold TH. When the value of the evaluation information C is greater than or equal to the threshold value TH, it is determined that the attention user is a good customer. When the value of the evaluation information C is less than the threshold value TH, it is determined that the attention user is not the good customer. Here, the threshold value TH may be a value within a predetermined period. The predetermined period can be arbitrarily set, for example, 6 months, 3 months, 1 month, or the like. In this case, for example, a user who has purchased five or more watching tickets within the past six months may be determined as a customer user. Alternatively, a user who has paid more than a predetermined amount within the past three months may be determined as a customer user.

[Upgrade execution part]
The upgrade execution unit 18 determines that the target user has the right to watch the game X by the first determination unit 15, and determines that the target user is a good user by the second determination unit 16. In addition, when it is estimated that the content of the at least one game Y may cause the attention user to be dissatisfied, the attention user possesses to change the content of the watching right of the game X possessed by the attention user. The ticket type of the watching ticket (hereinafter referred to as watching ticket X) is changed to a higher-grade ticket type. Thus, the upgrade execution unit 18 upgrades the right to watch the game X held by the user of interest. In the present embodiment, the upgrade execution unit 18 determines whether or not the content of the at least one game Y can make the attention user dissatisfied, and whether or not the game information P satisfies an upgrade condition described later. Estimate (see S111 in FIG. 8). Here, since the winning rate of the W team is acquired as the game information P, the upgrade condition is satisfied when the winning rate of the W team in the at least one game Y is less than 50%, and the game information P is upgraded. When the conditions are satisfied, it is estimated that the content of the game Y can make the attention user feel dissatisfied.

  By the way, the level of dissatisfaction felt by the attention user varies depending on the content of the game Y. For example, the level of dissatisfaction felt by the attention user changes depending on the poor performance of the W team. Therefore, if the upgrade of the watching right is performed only to a certain degree without considering the content of the match Y, the dissatisfaction of the attention user may not be able to be alleviated sufficiently depending on the content of the match Y.

  Therefore, in the present embodiment, the upgrade execution unit 18 controls the upgrade of the watching right of the game X held by the attention user in consideration of the contents of the at least one game Y. That is, based on the game information P, the upgrade execution unit 18 controls the change in the content of the watching right of the game X held by the attention user. That is, the content of the watching right changed by the upgrade unit 18 is set based on the game information P. By doing so, the upgrade execution unit 18 reliably mitigates the dissatisfaction of the attention user based on the at least one game Y.

  Further, the upgrade condition may be changed depending on the content of the watching right of the game X held by the attention user. For example, when the watching right of the game X held by the attention user is high, the attention user feels dissatisfaction enough to stop watching the game X unless the content of the at least one game Y is extremely severe. I don't think it will happen. Therefore, it is considered that the upgrade is effective only when the content of the at least one game Y is extremely terrible when the watching right grade of the game X held by the user of interest is high. On the other hand, when the grade of the watching right of the game X possessed by the attention user is low, even if the content of the at least one game is not extremely bad, the attention user is dissatisfied enough to stop watching the game X. Even if the content of the at least one game Y is not extremely harsh, the upgrade will be effective. Therefore, if the same upgrade condition is always used without considering the content of the watching right of the game X held by the user of interest, the upgrade may be performed in vain. For example, when the watching right of the game X held by the user of interest is high, the upgrade is performed even though the content of the at least one game Y is not extremely bad.

  Therefore, in the case of the present embodiment, the upgrade unit 18 changes the upgrade condition based on the content of the watching right of the game X held by the user of interest. By doing so, the upgrade execution unit 18 performs the upgrade only when the upgrade is valid, that is, when the upgrade is not wasted.

  That is, in the case of the present embodiment, an upgrade control table that stores each of a plurality of types of upgrade conditions, ticket conditions (right conditions) related to the ticket type of the watching ticket X, and upgrade control data in association with each other is stored in the hard disk 8. The FIG. 6A illustrates an upgrade control table. In the present embodiment, since the game information P is the winning rate of the W team, “P1” is set to “0.4”, and “P2” is set to “0.5”. In the case of the present embodiment, not only the upgrade control table is held in the hard disk 8, but also the upgrade execution unit 18 specifies the ticket type of the watching ticket X from the ticket purchase history of the user of interest, and the ticket of the watching ticket X It is determined whether or not the game information P satisfies the upgrade condition associated with the ticket condition that satisfies the type. Then, when the game information P satisfies the upgrade condition associated with the ticket condition that satisfies the ticket type of the watching ticket X, the upgrade execution unit 18 changes the change destination indicated by the upgrade control data associated with the upgrade condition. The ticket type of the watching ticket X is changed to this ticket type. In the upgrade control table shown in FIG. 6A, if the winning rate of the W team is extremely low and less than 40%, the C ticket, D ticket, and E ticket are subject to upgrade and are upgraded to B tickets. Further, when the winning rate of the W team is not extremely low and is between 40% and 50%, only the D ticket and the E ticket are subject to upgrade and are upgraded to the C ticket. If the W team win rate is not so low and 50% or more, no spectator ticket is eligible for upgrade.

  In this embodiment, the upgrade is performed as follows (see S113 and S114 in FIG. 9 and S203 in FIG. 11). That is, in the case of this embodiment, for each game held in the schedule, vacancy status data indicating the vacancy status of each seat in the game is held in the hard disk 8. FIG. 7 exemplifies vacancy status data of an unexecuted game. In the vacancy status of each seat, information indicating the user 3 assigned to the seat is stored. In addition, information “vacant” indicating that is stored in a vacant state of a seat to which no one is assigned, that is, a vacant seat. The upgrade execution unit 18 refers to the vacancy status data of the game X, identifies the seat to which the target user is assigned, and sets the vacancy status of the identified seat to “vacant”. Further, the upgrade execution unit 18 refers to the vacancy status data of the game X, selects one seat that is vacant from the seats corresponding to the ticket type to be changed, and assigns the user of interest to the selected seat. . In this manner, the upgrade execution unit 18 performs the upgrade by updating the availability data of the game X.

  Incidentally, when the game information P is, for example, the losing number of the W team, it is preferable to set the upgrade control table as shown in FIG. 6B. In the upgrade control table shown in FIG. 6B, if the losing number of the W team is extremely large and there are 6 or more games, the C ticket, the D ticket, and the E ticket are subject to upgrade and are upgraded to the B ticket. In addition, when the W team loses in an extremely large number and is 4 to 5 games, only the D ticket and the E ticket are subject to upgrade and are upgraded to the C ticket. If the W team loses less than 3 games, no spectator ticket will be eligible for upgrade. Here, the values of P1 and P2 in FIG. 6B depend on the type of the game information P, specifically, the number of consecutive losses of the W team, the number of overshoots described above, or the number of pitchers matches described above, etc. It is desirable to set as appropriate.

[processing]
FIG. 8 and FIG. 9 are flowcharts illustrating processing executed by the control unit 4. In the case of the present embodiment, the process shown in FIG. 9 is executed every time a team W game is performed.

  First, the control unit 4 specifies the current date (S101). Further, the control unit 4 sorts the W club fan club members registered in the watching ticket sales server 2 (S102).

  Then, the control unit 4 selects each fan club member as the user [i] in order from the first fan club member, and executes the processes shown in S103 to S117 for the selected user [i]. The user [i] corresponds to the “attention user” described above.

  That is, the control unit 4 reads the ticket purchase history of the user [i] from the hard disk 8 (S103). Then, based on the ticket purchase history of the user [i], the control unit 4 (determination means) allows the user [i] to view a game ticket for a game (hereinafter referred to as “game X”) that will be held two weeks later. It is determined whether or not the user [i] has the right to watch the game X (S104). If no match is played at the home stadium after two weeks, the control unit 4 ends the process.

  When the user [i] has already purchased the watching ticket for the game X (YES in S104), the control unit 4 (user determination means) evaluates the user [i] based on the ticket purchase history of the user [i]. Is generated (S105). Here, the control unit 4 calculates, as the evaluation information C, the number of matches for which the watching tickets are purchased by the user [i].

  And the control part 4 (user determination means) determines whether user [i] is a customer user (S106). That is, the control unit 4 determines whether or not the value of the evaluation information C is greater than or equal to the threshold value TH.

  When the user [i] is a customer user (YES in S106), the control unit 4 (match information acquisition means) refers to the ticket purchase history of the user [i] and receives a watching ticket from the user [i]. A game that has been purchased and has been executed in the past two weeks going back to the present (hereinafter referred to as game Y) is identified (S107). And the control part 4 (game information acquisition means) reads the game result of each game Y from a schedule table (S108). Moreover, the control part 4 (game information acquisition means) specifies win / loss of the W team in each game Y from the read game result (S109). And the control part 4 (game information acquisition means) calculates the winning rate of the W team in the game Y as the game information P (S110). Then, the control unit 4 (changing means) determines whether or not the game information P satisfies any upgrade condition held in the upgrade control table (see FIG. 6A) (S111).

  When the game information P satisfies any of the upgrade conditions (YES in S111), the control unit 4 (changing means) displays the game ticket of the game X held by the user [i] (hereinafter referred to as the game ticket X). Whether the ticket type of the identified watching ticket X satisfies the ticket condition associated with the upgrade condition that the game information P satisfies. Is determined (S112).

  When the ticket type of the watching ticket X satisfies the ticket condition associated with the upgrade condition that the game information P satisfies (YES in S112), the control unit 4 (changing means) performs the upgrade control associated with the upgrade condition. Data is read (S113). Further, the control unit 4 (changing means) selects one seat that is vacant from among the seats corresponding to the ticket type of the change destination indicated by the read upgrade control data with reference to the availability status data of the game X. (S114).

  Then, the control unit 4 issues a unique unique ID (S115), and notifies the issued unique ID to the user [i] (S116). Specifically, the control unit 4 transmits the upgrade guidance e-mail notifying the issued unique ID to the e-mail address of the user [i]. And the control part 4 preserve | saves the upgrade information containing the issued unique ID, the information which shows user [i], the information which shows the seat selected in S114, and the information which shows the game X in the hard disk 8 (S117). . FIG. 10 illustrates the upgrade information. As shown in the figure, the upgrade information holds information indicating the game X as the upgrade target game, holds information indicating the user [i] as the upgrade target user, and changes the information indicating the seat selected in S114. It is held as a leading sheet. The upgrade information identifies the game that is the upgrade target game, the user 3 that is the upgrade target user, and the seat that is the change destination seat.

  If a negative determination result is obtained in S104 (NO in S104), the processes after S103 are executed for the next user 3. This is because a negative determination result is obtained in S106 (NO in S106), a negative determination result is obtained in S111 (NO in S111), and a negative determination result is obtained in S112. The same applies to the case (NO in S112).

  The user 3 confirming the upgrade guidance e-mail with his / her client terminal 5 inputs the unique ID described in the upgrade guidance e-mail to the nearest ticket vending machine 7 in order to upgrade the watching right. When the unique ID is input to the ticket vending machine 7, the unique ID is transmitted from the ticket vending machine 7 to the watching ticket sales server 2, and is illustrated in the flowchart of FIG. 11 in the watching ticket sales server 2 that has received the unique ID. Processing is executed.

  That is, the control unit 4 reads upgrade information including the received unique ID (hereinafter referred to as upgrade information X) from the hard disk 8 (S201), and sends the upgrade information X to the ticket vending machine 7 that transmitted the unique ID. Transmit (S202).

  Then, the control unit 4 (changing means) updates the vacancy status data (see FIG. 7) of the game represented by the upgrade target game in the upgrade information X as follows in order to upgrade the ticket type of the ticket (see FIG. 7) ( S203). That is, the control unit 4 refers to the vacancy status data, identifies the seat to which the user 3 indicated by the upgrade target user in the upgrade information X is assigned, and sets the vacancy status of the identified seat to “vacant”. Set. Further, the control unit 4 assigns the user 3 represented by the upgrade target user in the upgrade information X to the seat represented by the change destination seat in the upgrade information X.

  Then, the control unit 4 deletes the upgrade information X (S204).

  The ticket vending machine 7 that has received the upgrade information X issues the upgrade certificate described in the upgrade guide e-mail based on the upgrade information X.

[Summary]
As described above, in this watching ticket sales server 2, the watching right of the incomplete game held by the user 3 is upgraded according to the contents of the past game. Therefore, the dissatisfaction of the user 3 based on the past game is eased.

  In addition, the watching ticket sales server 2 controls the contents of the watching rights after the upgrade in consideration of the contents of the past games. Therefore, the dissatisfaction of the user 3 is more reliably alleviated.

  Moreover, in the watching ticket sales server 2, the upgrade conditions change according to the content of the watching right held by the user 3. Therefore, it is possible to prevent the upgrade from being performed wastefully.

  Further, in the watching ticket sales server 2, from the viewpoint of bonus, the upgrade is performed only for the customer user. Therefore, an incentive to watch a game (purchase a watching ticket) can be presented to the user 3 who does not watch the game so much, and ticket sales can be promoted.

  Note that the present invention is not limited to the embodiment described above.

  For example, in addition to the opponent of W team and the game result of the game, the game situation of the game may be held in the schedule table (see FIG. 4). For example, as the game situation, data indicating the scores of the W team and the opponent team after each round may be held in the schedule. Further, not only the game situation is held in the schedule but also the game result acquisition unit 12 acquires the game situation of the game Y instead of the game result of the at least one game Y, and the game information acquisition unit 14 The game information P may be acquired based on the acquired game situation. For example, the game information acquisition unit 14 may acquire, as the game information P, the number of games Y that the opponent team has scored first. Even in this case, the dissatisfaction of the user 3 based on the past game is alleviated. Note that the game information acquisition unit 14 may acquire the game information P based on both the game result of the game Y and the game situation of the game Y.

  Further, for example, the upgrade execution unit 18 may control the upgrade of the watching right of the game X held by the notable user based on the ticket purchase history of the notable user instead of the match information P. That is, the upgrade execution unit 18 may control the change of the content of the watching right of the game X held by the attention user based on the evaluation information C. In this case, the upgrade control data is deleted from the upgrade control table (see FIG. 6A), and a table in which each of the plurality of types of evaluation conditions related to the evaluation information C is associated with the upgrade amount data indicating the upgrade amount is a hard disk. 8 is stored. FIG. 12 illustrates a table. Then, the first determination unit 15 determines that the target user has the right to watch the game X, and the second determination unit 16 determines that the target user is a good customer, and the game information When P satisfies the upgrade condition associated with the ticket condition that satisfies the ticket type of the watching ticket X, the upgrade execution unit 18 is indicated by the upgrade amount data associated with the evaluation condition that the evaluation information C satisfies. What is necessary is just to raise the watching right grade of the game X which the attention user possesses by the upgrade amount. In this way, the content of the watching right of the game X of the attention user changed by the upgrade execution unit 18 is set based on the ticket purchase history of the attention user. Therefore, it is possible to effectively present an incentive to watch the game, and it is possible to further promote ticket sales.

  For example, in the above, the upgrade execution unit 18 performs the upgrade free of charge, but the upgrade may be performed for a fee. That is, even if the upgrade execution unit 18 performs the upgrade on condition that the upgrade price of the amount obtained by subtracting from the difference between the price of the watching ticket X after the upgrade and the price of the watching ticket X before the upgrade is subtracted. Good. In this case, when the information indicating that the upgrade price has been paid is received from the ticket vending machine 7 after the step of S202 in FIG. 11, the control unit 4 performs the processing after S203 and the upgrade certificate to the ticket vending machine 7. It is sufficient to send a certificate issuance instruction. Even in this case, the dissatisfaction of the user 3 based on the past game is alleviated. Here, the upgrade execution unit 18 may control the discount amount from the difference based on the game information P or the evaluation information C. For example, the discount rate is stored in advance in the hard disk 8 in association with the conditions relating to the game information P or the evaluation information C, and the control unit 4 determines that the discount rate associated with the above conditions that the game information P or the evaluation information C satisfies The upgrade price may be calculated by multiplying the difference.

  Moreover, although the example in which the winning rate of the W team has been acquired as the game information P has been described above, the criteria for feeling dissatisfied with the results and contents of the game differ depending on the user 3. For example, there is a user 3 who likes a pitcher game and hates a pitcher game, and conversely, there is a user 3 who likes a pitch game and hates a pitcher game. Therefore, the game information acquisition unit 14 may acquire information corresponding to the attention user's preference as the game information P. In the case of this configuration, as shown in FIG. 13, a preference data storage unit 17 that stores preference data indicating the preference of the user 3 is provided in the hard disk 8, and an upgrade execution unit is based on the data in the preference data storage unit 17. At 18, it is determined whether upgrade is necessary. Here, the preference data of the user 3 is stored in the preference data storage unit 17 as follows, for example. First, the user 3 accesses a fan club site of a predetermined team, a user service site of a stadium, or the like via the client terminal 5 and inputs his / her preference in advance. The timing for inputting the preference may be arbitrarily set at the time of registration on the site or afterwards.

  The input of preference data can be configured as follows. That is, the user selects one that suits his / her preference from among favorite choices relating to the game style preset on the user information input screen or the like of the site. Specifically, a value selected by the user 3 among “1”, “2”, and “3” is set in the preference data. “1” indicates that the user 3 prefers the winning game of the W team, “2” indicates that the user 3 prefers the pitcher game (ie, dislikes the battling game), and “3” indicates that the user 3 shoots the game. Indicates that he likes (ie, dislikes pitchers). If the user does not select preference data, “1” may be automatically selected. In this case, not only the upgrade control table illustrated in FIG. 6A but also the upgrade control table illustrated in FIG. 6B is stored in the hard disk 8. And the game information acquisition part 14 reads the attention data of an attention user, and acquires the information according to the value corresponding to the preference data as the game information P. That is, when the value of the preference data is “1”, the game information acquisition unit 14 acquires the winning rate of the W team as the game information P. Further, when the value of the preference data is “2”, it is considered that the user who likes the pitcher game dislikes the beating game. Therefore, the game information acquisition unit 14 acquires the number of the beating games described above as the game information P. And when it is judged that there are many random hits in the game of the past predetermined period, it judges that there is dissatisfaction of a user. Further, when the value of the preference data is “3”, it is considered that a user who prefers a battle battle is disliked by a pitcher battle, and therefore the game information acquisition unit 14 acquires the number of pitcher battles described above as the game information P. When it is determined that there are many pitcher battles in the past predetermined period, it is determined that the user is unhappy.

  Specifically, the upgrade execution part 18 should just determine whether the game information P satisfies upgrade conditions using the upgrade control table corresponding to the value of preference data. That is, when the value of the preference data is “1”, the upgrade control table illustrated in FIG. 6A is used. When the value of the preference data is “2” or “3”, the upgrade control table illustrated in FIG. Use it. Note that the values of P1 and P2 in the upgrade control table of FIG. 6B may be changed as appropriate depending on whether the preference data value is “2” or the preference data value is “3”. The value of “2” and the value of preference data “3” are the same values as when the W team's losing number is used as the game information P (that is, P1 = 4, P2 = 6). Is preferred. The weight of one losing game for the "people who like the winning game of the W team", the weight of one game of the losing game for the "person who hates the slugging game", and the pitcher game for the "person who hates the pitching game" This is because the weight for one game is considered to be the same.

  Further, for example, the past game Y may not be limited to the game in which the watching right is purchased by the attention user.

  Further, for example, the past game Y may be a game played by a game execution entity other than a group such as the W team. For example, the individual who executed the past game Y may be one individual.

  The past game Y may be a game other than a baseball game. This is the same for the game X that has not been executed. The past game Y may be a virtual world game (for example, a game in a video game). The same applies to the game X that has not been executed.

  In addition, the game X, which is an unexecuted game related to the past game Y, may be a game played by the same game execution body (that is, the W team) as the past game Y as described in the above embodiment. A game played by a subject related to a game execution subject of the past game Y may be used. For example, the unimplemented game X may be a game played by the soccer team Y who shares the same ownership as the W team. In this case, for each game played by the soccer team Y, vacancy status data (hereinafter referred to as vacancy status data X) indicating the vacancy status of each seat of the soccer field in the game is stored in the hard disk 8 in advance and upgraded. The execution part 18 should just upgrade the watching right of the game X which the attention user possesses by updating the empty situation data X of the game X. Note that the determination in S104 (see FIG. 8) and the right to watch the game X in S112 may be performed based on the vacancy status data X of the game X.

  2 watching ticket sales server, 3 user, 4 control unit, 5 client terminal, 6 main memory, 7 ticket vending machine, 8 hard disk, 8 network interface, 12 game result acquisition unit, 14 game information acquisition unit, 15 first determination unit, 16 2nd determination part, 17 preference data storage part, 18 upgrade execution part.

Claims (9)

Game information acquisition means for acquiring information on at least one of the situation or result of past games;
A determination means for determining whether or not the user has a right to watch an unexecuted game related to the past game;
When it is determined by the determination means that the user has the right to watch the incomplete game, and the information acquired by the game information acquisition means satisfies a predetermined condition, Changing means for changing the content of the right held by the user;
An information processing apparatus comprising: The information processing apparatus according to claim 1,
The past game is a game in which the right to watch the game is purchased by the user;
An information processing apparatus characterized by the above. The information processing apparatus according to claim 1 or 2,
The content of the right changed by the changing means is set based on the information acquired by the game information acquiring means;
An information processing apparatus characterized by the above. The information processing apparatus according to claim 1 or 2,
The predetermined condition is set according to the content of the right held by the user;
An information processing apparatus characterized by the above. The information processing apparatus according to claim 1 or 2,
User determination means for determining whether or not the user satisfies a predetermined condition based on history information related to a purchase history of a right to watch a game purchased by the user in the past,
The changing means is
It is determined by the determination means that the user has the right to watch the unexecuted game, and the information acquired by the game information acquisition means satisfies a predetermined condition, and Changing the content of the rights held by the user when the user determination means determines that the user satisfies the predetermined condition;
An information processing apparatus characterized by the above. The information processing apparatus according to claim 5,
The content of the right changed by the changing means is set based on the history information;
An information processing apparatus characterized by the above. The information processing apparatus according to claim 1,
A preference data storage unit for storing preference data indicating the user's preference;
When the determination means determines that the user has the right to watch the unexecuted game, the information acquired by the game information acquisition means and the preference data Determining whether or not the content of the right held by the user needs to be changed based on the user preference data stored in the storage unit;
An information processing apparatus characterized by the above. A game information acquisition step of acquiring information on at least one of the situation or result of past games;
A determination step of determining whether or not the user has a right to watch an unexecuted game related to the past game;
When it is determined in the determination step that the user has a right to watch the unexecuted game, and the information acquired in the game information acquisition step satisfies a predetermined condition, A change step of changing the content of the right held by the user;
A method for controlling an information processing apparatus, comprising: Game information acquisition means for acquiring information on at least one of past game situations or results,
Determining means for determining whether or not the user has a right to watch an unexecuted game related to the past game;
When it is determined by the determination means that the user has the right to watch the incomplete game, and the information acquired by the game information acquisition means satisfies a predetermined condition, Changing means for changing the content of the right held by the user;
As a program to make the computer function.

Images