JP2014007778A - Telephone apparatus for transmitting telephone directory data or communication destination information - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a telephone apparatus capable of transmitting telephone directory data such as phone numbers, e-mail addresses and collateral information stored in the telephone apparatus to a predetermined address with e-mail.SOLUTION: When receiving a retrieval request from a cellular phone 2 to a transmission destination or an incoming call to an extension telephone 6 with an automatic answering mode set therein, a main apparatus 1 retrieves desired telephone directory data such as an e-mail address or a phone number registered in a telephone directory data storage part 14, and notifies retrieval result to a transmission source by e-mail.

Description

  The present invention relates to a telephone device capable of transmitting telephone book data such as a telephone number, an electronic mail address, and incidental information stored in a telephone book in the telephone device by electronic mail.

  With the widespread use of mobile phones having an electronic mail communication function, it has become common to use electronic mail (hereinafter also abbreviated as mail) communication from a destination. Along with this, there is a case where it is desired to know an e-mail address (hereinafter abbreviated as a mail address or an address) from a destination. As a technique for realizing this, there is a technique for sending and receiving e-mail addresses between mobile phones (for example, Patent Document 1).

  However, the technology of Patent Document 1 only gives and receives e-mail addresses permitted by a plurality of mobile phones, and the search function linked with the telephone number is insufficient, and communication related to inquiry is limited to e-mail communication. Therefore, there is a drawback that the operability and the search method are not flexible.

JP 2008-236243 A

  An object of the present invention is to provide a telephone device that can flexibly search a plurality of telephone numbers, electronic mail addresses, or incidental information registered as telephone directory data, and can notify a search result by electronic mail.

  In order to solve the above problems, the present invention provides a telephone directory data storage means for storing a plurality of telephone directory data including a telephone number and an e-mail address associated with the telephone number, and automatically responds to an incoming call. A telephone device comprising an absence mode setting means for setting an absence mode for executing predetermined processing and an email transmission / reception means for sending or receiving an email, and receiving an email related to a search request for phone book data Search request mail receiving means, search condition extracting means for extracting search conditions for searching telephone book data from the search request mail received by the search request mail receiving means, and the extracted search condition is a phone number or electronic Search condition determination means for determining whether or not the search is based on an e-mail address, and the search conditions determined by the search condition determination means are a telephone number or a telephone number. Search condition receiving means for transmitting a search guidance mail including a predetermined guidance text to a sender of the search request mail and receiving a search condition corresponding to the guidance text when it is determined that the search condition is not based on an email address; And when the search request mail receiving means receives an electronic mail related to a search request for telephone directory data, the search condition extracted by the search condition extracting means or the search condition received by the search condition receiving means , Search the phone book data stored in the phone book data storage means, automatically generate an e-mail containing information related to the phone book data searched and hit, and search the generated e-mail It is sent to the sender of the request mail or the destination specified by the sender, and the incoming call arrives in the state of the absence mode, and the incoming call is received. If the telephone number of the sender of the message and the e-mail address corresponding to the telephone number are stored in the telephone book data storage means, an e-mail including information on the e-mail address or telephone number of the contact is automatically sent. And the generated e-mail is transmitted to an e-mail address associated with the sender.

  According to the present invention, it is possible to flexibly search a plurality of telephone numbers or e-mail addresses or incidental information registered in association with telephone directory data in response to an incoming call or mail reception related to a search request. A telephone device that can notify the result by e-mail can be provided.

... Block configuration diagram and overall configuration diagram of the device of the present invention ... Example of phone book data ... Flowchart diagram of the device of the present invention

  Hereinafter, as an embodiment of the present invention, a case will be described in which a phonebook data stored in a telephone device according to the present invention (hereinafter abbreviated as the present device) is retrieved by a mobile phone with an e-mail communication function as an example. It explains using.

  FIG. 1 shows an example of the overall configuration and the block configuration of the present apparatus 1, wherein 2 is a mobile phone of a sender with an electronic mail communication function, 3 is a mobile phone network, 4 is a telephone network, 5 is an electronic mail network, Reference numeral 6 denotes an extension telephone.

  The apparatus 1 is a main apparatus of a button telephone that accommodates a plurality of extension telephones 6 installed in a general office, for example. At least contact information relating to the office is registered in the telephone directory data storage unit 14. . Then, an employee who goes out with a mobile phone 2 equipped with an e-mail communication function needs to contact an employee in the relevant department by e-mail from his / her office, and the employee's phone book of the mobile phone 2 possesses the employee's phone book. When the telephone number is registered but the e-mail address is not registered, the mobile phone 2 searches the apparatus 1 for the e-mail address using the telephone number of the employee as search information (search key). Request. Then, the apparatus 1 transmits the employee's email address as a search result to the mobile phone 2 by email.

  When the device 1 receives an incoming call to the extension telephone 6 in the absence mode, the device 1 searches for an e-mail address corresponding to the telephone number of the caller and the callee, The searched e-mail address is notified to the caller of the incoming call by e-mail.

  Note that as a means for the mobile phone 2 to request a search from the device 1, a call is made to the device 1 via the mobile phone network 3 and the telephone network 4, and the key operation unit 21 of the mobile phone 2 is operated, There are means for notifying a search condition by a DTMF (Dual-Tone Multi-Frequency) signal during a call, and means for transmitting an e-mail including the search condition to the apparatus 1 via the mobile phone network 3 and the e-mail network 5. . Accordingly, when viewed from the mobile phone 2, the apparatus 1 is a telephone destination itself or an electronic mail destination itself, and has a dedicated telephone number and an electronic mail address for accepting a search request.

  The mobile phone 2 that has received the search result from the apparatus 1 displays the information on the display unit 23 by the control unit 22, and can make a call or send an e-mail to the target party using the received telephone number or e-mail address (search result). Become.

  Hereinafter, the configuration and operation of the apparatus 1 will be described. The apparatus 1 includes an external line corresponding unit 10 connected to the telephone network 4, a DTMF signal extracting unit 11 that extracts data based on a DTMF signal, a call control unit 12 that controls the entire call related to outgoing and incoming calls of the apparatus 1, and a search processing unit. 13, a phone book data storage unit 14, a voice message generation unit 15, an e-mail transmission / reception unit 16, an e-mail generation unit 17, a search guidance storage unit 18, and an extension correspondence unit 19 connected to the extension telephone 6.

  The search processing unit 13 searches the phone book data stored in the phone book data storage unit 14 according to the data extracted by the DTMF signal extraction unit 11 and the search conditions extracted from the received e-mail. An example of the phone book data stored in the phone book data storage unit 14 is shown in FIG.

  The voice message generation unit 15 converts the guidance text stored in the search guidance storage unit 18 into speech, and sends the voice message to the mobile phone 2 that requests a search made by telephone via the call control unit 12, for example, Please enter all or half of the phone number or e-mail address of your email address. To search by department or name, enter the department name or name or the corresponding code. " Is sent out.

  The e-mail transmission / reception unit 16 receives an e-mail from the mobile phone 2 via the mobile phone network 3, the telephone network 4, and the e-mail network 5, and sends the e-mail generated by the e-mail generation unit 17 to the e-mail network 5. Send.

  The e-mail generation unit 17 generates a mail body of the e-mail and sets a transmission destination of the generated e-mail. The mail text is edited by selecting and editing the phone book data searched by the search processing unit 13 and the guidance data stored in the search guidance storage unit 18, for example, an e-mail corresponding to the telephone number “***” The address and incidental information are… ”.

  Here, the transmission destination of the e-mail generated by the e-mail generation unit 17 is specified by the address of the e-mail of the search request stored in the e-mail transmission / reception unit 16 or the e-mail body of the e-mail of the search request The mail address stored in the telephone directory data storage unit 14.

  When a telephone call is made to the apparatus 1 via the telephone network 4 and the search condition is notified by a DTMF signal, the telephone directory data storage unit 14 uses the telephone number of the caller as a search key. The e-mail address of the mobile phone 2 is retrieved, and the retrieved address is set as the transmission destination of the e-mail generated by the e-mail generation unit 17. For example, in FIG. 2, when the caller's telephone number is TEL-C, the column 203 is searched with the telephone number TEL-C, the line in charge C is hit, and the URL-C in the column 204 of that line is searched. Is set as the destination.

  FIG. 3 is an operation flowchart of the apparatus 1, and the flow starts with the power turned on (S300).

  When the search request mail is received (S310, YES), it is determined whether or not the request source is a permitted partner (S311). In this determination, it is determined whether or not the mail address of the request source exists in the telephone directory data storage unit 14. A dedicated permission table related to this determination may be registered (not shown), or permission / non-permission may be set for each department 201 in FIG. Whether or not it is a search request mail in S310 is determined by whether or not the search request mail is received at a dedicated mail address that accepts the search request. If NO in S311, the process returns to S310.

  If YES in S311, search conditions are extracted from the received search request mail (S312). The search condition is, for example, in the mail text in a predetermined format using the contents known among the department 201, name 202, telephone number 203, mail address 204, and incidental information 205 as search keys in FIG. Describe. If the search condition is a telephone number or an e-mail address (S320, YES), the telephone book data (each line in FIG. 2) can be specified, and the process proceeds to S340.

  If NO in S320, the search processing unit 13 designates a predetermined guidance sentence stored in the search guidance storage unit 18, causes the e-mail generation unit 17 to generate a search guidance mail, and the source of the search request mail (S321). The search guidance is, for example, “As a search key, specify department as sales, accounting, business partner, job title as department manager, section manager, charge, incidental information as charge product or home phone number, and send search formula. Please read ". When an e-mail containing, for example, search condition = (accounting department) / (section manager) in the mail text is received from the search request source that received this guidance (S322, YES), the process proceeds to S340, and FIG. In the example, section F's row is hit.

  If NO in step S310, the process proceeds to step S313 to monitor missed calls. Here, the missed call is a case where the called extension telephone 6 receives a call in a state in which an answering mode such as automatically recording a message from the other party is set. If the call is a missed call (S313, YES), it is determined whether or not the e-mail address related to the call destination can be notified to the caller of the call (S314). Here, it is determined whether or not the telephone number and mail address of the caller and receiver of the incoming call exist in the telephone directory data storage unit 14, and if present (YES in S314), the process proceeds to S340, and if not, the process proceeds to S310. Return. For example, in FIG. 2, when a call is received from the general manager I of the business partner to the extension telephone 6 of the general manager A of the sales department set in the answering machine mode, in S340, the notified information is URL-A, which is the mail address of the general manager A. The URL-I corresponding to the sender is searched for the destination of the mail. Thereby, the general manager I of a business partner can transmit a business mail to the general manager A of the sales department. It should be noted that the conditions for permitting / not permitting the notification may be registered in the telephone directory data storage unit 14 for each partner and the contents permitting the notification (not shown).

  In the case of NO in S313, the process proceeds to S330, where the incoming call to the dedicated telephone number that accepts the search request is monitored. If there is no incoming search request (S330, NO), the process returns to S310. If there is an incoming search request (S330, YES), it is determined whether or not the request source is a permitted partner (S331). In this determination, it is determined whether or not the incoming caller telephone number that is the request source exists in the telephone directory data storage unit 14. A dedicated permission table and permission conditions (time, day of the week, etc.) may be registered (not shown). If NO in S331, the process returns to S310.

  If YES in S331, the process proceeds to S332, and if the telephone number information of the other party to be searched is received as a DTMF signal (S332, YES), the process proceeds to S340. Note that the operation on the mobile phone 2 side corresponding to the step of S332 is a numeric keypad operation on the key operation unit 21, but the telephone number registered in the phone book in the mobile phone is transmitted to the mobile phone 2 during a call. If there is a function that can be used, that function can be used. The telephone number information transmitting means during a call may not be a DTMF signal. For example, data may be modulated and transmitted by a general modem. In addition, in order to reduce the key operation on the mobile phone 2, the telephone number information to be received in S332 may be a middle-digit telephone number. However, in that case, the number of hits increases.

  If the telephone number information is not received even after the predetermined time has elapsed (S332, NO), the search processing unit 13 designates a predetermined guidance sentence stored in the search guidance storage unit 18 and the voice message generation unit 15 In step S333, the guidance sentence is converted into voice and sent to the mobile phone 2 that is the source of the search request. The content of the search guidance is, for example, a voice message such as “Press 1 if the other department is a sales person, 2 if it is accounting, 3 if it is a business partner, 0 if you do not know.” , And after receiving the response to it, press “1 if the other person's job title is general manager, 2 for manager”, “0 if you do not know 3”. Voice messages are sequentially transmitted to narrow down the search conditions (S333 to S334). Finally, for example, when “#” is received, reception of the search condition is completed (S334, YES), and the process proceeds to S340 to search the phone book data.

  When the phone book data is searched according to the search condition (S340), the search processing unit 13 notifies the search result to the e-mail generation unit 17, and the e-mail generation unit 17 generates an e-mail including the search result (S341). Here, when the destination of the search result is specified by the search request mail from the search request source or the DTMF signal (S342, YES), the e-mail generator 17 sets the address of the specified destination as the destination. (S343). If the transmission destination of the search result is not designated (S342, NO), the e-mail generation unit 17 sets the address of the mobile phone 2 that is the transmission source as the transmission destination (S344). Then, the e-mail transmission / reception unit 16 transmits an e-mail including the generated search result (S350), and returns to S310.

  As described above, the present apparatus 1 can automatically transmit predetermined telephone directory data by e-mail to a mobile phone 2 at a destination without human intervention. If the mobile phone 2 that has received the search result by e-mail has a hyperlink function, it is possible to make a call to the destination just by specifying the telephone number or e-mail address of the hyperlinked search result, It is possible to shift to the mail creation display at the address, and the operability is further improved.

  By the way, although the mobile phone 2 having an electronic mail communication function has been described as an example of the search request source, the present invention is not limited to this. For example, the search request source may be the extension telephone 6, and a personal computer near the extension telephone 6 may be designated as a search result transmission destination. As a result, it becomes easy to utilize the mail address registered in the telephone directory data storage unit 14 as an e-mail address sent and received by the in-house personal computer.

  Further, although the device 1 has been described by taking a button phone that accommodates a plurality of extension telephones 6 as an example, the device 1 may be a stand-alone phone for home use or a mobile phone possessed by an individual.

DESCRIPTION OF SYMBOLS 1 ... Telephone apparatus 2 of embodiment which concerns on this invention ... Mobile phone 3 ... Mobile telephone network 4 ... Telephone network 5 ... E-mail network 6 ... Extension telephone 10 ... Outside line Corresponding unit 11 ... DTMF signal extraction unit 12 ... call control unit 13 ... search processing unit 14 ... telephone directory data storage unit 15 ... voice message generation unit 16 ... e-mail transmission / reception unit 17 ... E-mail generation unit 18 ... Search guidance storage unit 19 ... Extension correspondence unit 21 ... Key operation unit 22 ... Control unit 23 ... Display unit

Claims (1)

A telephone directory data storage means for storing a plurality of telephone directory data including a telephone number and an e-mail address associated with the telephone number, and an absence mode for executing a predetermined process in response to an incoming call automatically A telephone device comprising an absence mode setting means and an e-mail transmission / reception means for transmitting or receiving an e-mail,
Search request mail receiving means for receiving an electronic mail related to a search request for phone book data, and search condition extracting means for extracting a search condition for searching phone book data from the search request mail received by the search request mail receiving means Search condition determination means for determining whether or not the extracted search condition is a search based on a telephone number or an e-mail address; and the search condition determined by the search condition determination means is not a search condition based on a telephone number or an e-mail address. A search condition receiving means for transmitting a search guidance mail including a predetermined guidance sentence to a transmission source of the search request mail and receiving a search condition corresponding to the guidance sentence.
When the search request mail receiving means receives an e-mail related to a search request for phone book data, the phone book data is retrieved according to the search condition extracted by the search condition extracting means or the search condition received by the search condition receiving means. Search the phone book data stored in the storage means, automatically generate an e-mail containing information related to the searched phone book data, and send the generated e-mail to the search request mail source Or send to the destination specified by the sender,
When an incoming call arrives with the answer mode set, and the telephone number of the caller of the incoming call and the e-mail address corresponding to the telephone number are stored in the phone book data storage means, Automatically generating an e-mail including information relating to an e-mail address or a telephone number, and transmitting the generated e-mail to an e-mail address associated with the sender; A telephone device that transmits destination information.

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