JP2013175063A - Food service system using ticket machine for restaurant - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable customers to grasp whether predetermined menus are actually cooked in a kitchen.SOLUTION: A food service system comprises one or more automatic ticket machines 11 connected through a network, a kitchen terminal 31 installed in a kitchen, a customer terminal 33 installed in a hall; a service hatch terminal 34 installed in a service counter. In the food service system using a ticket machine for restaurants, based on erasure by the kitchen terminal, the service hatch terminal switches the cooking menus and the reference numbers displayed in a display monitor to indications indicating that the menus have been cooked. Exchange cards and the like that customers bring are collected. While bar codes thereof are read with a bar code reader, foods are served to the customers. While the bar codes of the exchange cards and the like are read with the bar code reader, the corresponding reference numbers displayed on each of display monitors of the kitchen terminal, the customer terminal and the service hatch terminal are erased.

Description

The present invention relates to a dish providing system using a ticket vending machine for restaurants, which is used in a snack corner or the like that adopts a self-service method by paying in advance.

As a ticket vending machine system for restaurants in snack corners, etc. that have adopted the self-service method with a pre-payment of conventional charges, install one or more ticket vending machines at the entrance and hall of snack corners, etc. It is very common for a customer to bring it to a serving counter attached to the kitchen, where the customer receives what has been cooked in the kitchen, transports it to a predetermined table and eats and drinks it.

In the Japanese Patent Application No. 2000-398625 (see Japanese Patent Application Laid-Open No. 2002-197542, Patent Document 1), the applicant of the present application is installed in a ticket vending machine or a kitchen that issues identification information and is issued by the above ticket vending machine. A kitchen terminal that displays a menu ordered in response to the received meal ticket information, and a means for erasing the corresponding menu displayed on the kitchen terminal upon input of cooking completion. A restaurant vending machine system has been proposed that includes a printer that outputs a printed serving ticket, and that can compare the identification information displayed on the meal ticket with the identification information on the serving ticket.

Similarly, in Japanese Patent Application No. 2002-48872 (see Japanese Patent Application Laid-Open No. 2003-248869, Patent Document 2), a ticket vending machine that issues a storage card that stores a reference number, and card information that is installed in a kitchen and issued by the ticket vending machine. And a means for erasing the corresponding menu displayed on the kitchen terminal by inputting the completion of cooking, and displaying the reference number on the customer terminal and A restaurant vending machine system has been proposed in which the end of cooking is notified, the storage card is received from a customer, read by a terminal, and the reference number is erased from each monitor.

Furthermore, in Japanese Patent Application No. 2004-149860 (see Japanese Patent Application Laid-Open No. 2005-202910, Patent Document 3), one or two or more automatic ticket vending machines with a controller, a kitchen connected to the automatic ticket vending machine by a communication means, and a service counter The automatic ticket vending machine includes at least a controller, a cash input unit, a display monitor, a ticket issuing unit, and a communication unit. The display monitor includes a controller monitor and a customer monitor with a controller. A touch panel type input device is attached, the kitchen monitor is provided with a touch panel type input device and a printing device, and the customer monitor is provided with calling means (ticketing) / (cooking) / (cooking completed)・ Eating and drinking is completed after each stage of (calling), (serving), and (extinguishing) We have proposed the use ticket vending machine system.

JP 2002-197542 A JP 2003-248869 A JP 2005-202910 A

The problems in the restaurant vending machine system using a ticket vending machine are listed below.
-After purchasing a menu by pressing the menu button at the ticket vending machine, it is difficult for the customer to grasp whether a predetermined menu is actually cooked in the kitchen.
・ Problems such as providing food to other customers are likely to occur.

In order to solve the above problems and achieve the above object, a dish providing system using the restaurant ticket vending machine of the present invention is as follows.
Consists of one or more automatic ticket vending machines connected by a network, a kitchen terminal installed in a kitchen, a customer terminal installed in a hall, and a bar serving terminal installed in a serving counter A food delivery system,
The automatic ticket vending machine issues at least a network controller, a cash input means, a display monitor provided with a touch panel type input device, and a replacement card in which information on a cooking menu and reference number is converted into a barcode. Means, and communication means,
The kitchen terminal includes at least a network controller, a display monitor provided with a touch panel type input device, and communication means.
The customer terminal includes at least a network controller, a display monitor, communication means, and notification means,
The serving port terminal includes at least a network controller, a display monitor provided with a touch panel type input device, a communication means, and a barcode reader for reading the barcode of the replacement card,
The automatic ticket vending machine displays a food menu selection screen on the display monitor, and based on the selection of the food menu using the touch panel type input device, the replacement card or the like that combines the information of the food menu and the reference number into a barcode is displayed. Issuance, and sends information on the cooking menu and reference number to the kitchen terminal and customer terminal,
The kitchen terminal that has received the information displays the cooking menu and the reference number on the display monitor,
The customer terminal that has received the information displays the reference number on the display monitor,
The serving terminal that has received the information displays the reference number on the display monitor,
The kitchen terminal switches the cooking menu and the reference number displayed on the display monitor to a display indicating that cooking has been completed, based on the disappearance by the touch panel type input device.
The customer terminal activates the notification means for the corresponding reference number based on the consumption of the kitchen terminal,
Based on the disappearance of the kitchen terminal, the serving port terminal switches the cooking menu and the reference number displayed on the display monitor to a display indicating that cooking has been completed.
Collect the replacement cards brought by the customer, read the barcode with a barcode reader, and provide food to the customer.
The barcode of the replacement card is read by the barcode reader, and the corresponding serial number displayed on the display monitor of each of the kitchen terminal, the customer terminal, and the dock terminal is erased.
It is characterized by doing so.

In the dish providing system using the restaurant vending machine according to the present invention, when two or more automatic ticket vending machines are used, one automatic ticket vending machine is a parent vending machine having a server function, and the parent vending machine is 1 to 2 It is also characterized in that settings such as specification change of each ticket vending machine can be performed by connecting the above child ticket vending machines via a network and operating the parent ticket vending machine.

In the dish providing system using the ticket vending machine for restaurants of the present invention, the notification means provided in the customer terminal is flashing of the reference number, lighting or flashing of the notification lamp, transition of the reference number to the cooked position, It is also characterized by comprising a voice call or the like.

In the dish providing system using the ticket vending machine for restaurants according to the present invention, the change of the cooking menu to the cooked display on the display monitor of the kitchen terminal is a reverse display of the cooking menu. It is.

In the dish providing system using the ticket vending machine for restaurants according to the present invention, the bar code reader of the serving outlet terminal has a reading depth of at least 100 mm or more.

According to the dish providing system using the ticket vending machine for restaurants according to the present invention, as soon as a replacement card is issued from the ticket vending machine, the dish menu selected and exchanged at the kitchen terminal upon receipt of the selection information of the dish menu is received. The card reference number is displayed and does not disappear until the cooking completion is input. Similarly, the reference number of the replacement card is displayed on the customer terminal, and the user is informed that his / her cooking menu is being cooked, so that the user can wait for the completion of cooking with peace of mind.
In addition, a reference number is printed on the replacement cards, and when the completion of cooking is input, the display of the reference number displayed on the customer's terminal changes to notify the user, and the user brings it. Collect the replacement cards, read the barcode with a barcode reader, provide food to the customer, and display it on the display monitor for each of the kitchen terminal, customer terminal and serving terminal Since the reference number was deleted, it was possible to reliably eliminate mistakes in serving the cooking menu.

In addition, the food providing system using the ticket vending machine for restaurants according to the present invention is interlocked with the customer terminal installed in the hall, the serving terminal, and the extinguishing of the kitchen terminal. By displaying the reference number of the replacement cards, it is easy for each person in charge to work, and by displaying the reference number of the customer terminal, the user can know whether his cooking menu is being cooked or completed. Can do. In this way, services can be provided from a standpoint closer to the user.

Other actions and effects in the dish providing system using the restaurant ticket vending machine are listed as follows.
(Whole system)
・ Select a dish menu and purchase replacement cards. At the same time, the dish menu is displayed on the kitchen terminal. At the same time, the reference number is also displayed on the customer terminal (user seat side display). At the same time, the reference number blinks, the issued replacement card is received from the customer at the service counter, and the product is delivered after reading the reference number information on the replacement card with a barcode reader. Can work very reasonably.
・ Wireless type (eliminating wiring with only a power supply) can be adopted for the network, and wiring work is not required for installation.
-Adopting the voice function (invoking the user and voice cooking time etc.) in the ticket vending machine main unit, kitchen terminal, customer terminal, serving mouth terminal, etc. will lead to improvement of the service of the customer.
-After cooking, not only the number blinks on the customer terminal (display on the passenger seat side) but also the voice guidance function is added (the store can be selected), so that the call can be made reliably.
(Ticket machine body)
・ Cooking menu is selected based on voice guidance, cash is inserted (barrier-free type), and exchange cards (roll paper can also be used) are issued. Therefore, the ticket vending machine can be operated efficiently.
・ In addition to making it possible to insert money into multiple bills or multiple coins at once, various exchange cards such as IC cards, prepaid cards, SF cards (compliant with cybernet standards), credit cards, etc. Can also be used for the convenience of the user.
-Functions such as point cards can be installed.
• Menu changes can be made on the ticket machine itself or by distributing data from the server, eliminating the need to call service personnel. In other words, revisions to data such as cooking menus and prices can be made by changing the server menu through online operations such as the Internet and Intranet. So that it can be done quickly and reliably.
・ Similarly, sales records can also be output online or to an external memory so that input errors can be prevented and performed quickly and reliably.
-By providing the display monitor with a screen saver function, for example, it is possible to enhance the advertising effect of menu introduction and store merchandise.
-The cash collection method will be easy to remove from the ticket vending machine by the cassette method in consideration of crime prevention and collection time.
-A sensor built in the ticket vending machine detects the customer and automatically switches the ticket vending machine to the purchase screen with voice guidance. During the suspension, a screen saver or the like is used to introduce recommended menus and new menus, as well as various advertisements and event introductions.
-In response to the operation of the call button, the fact is notified to the set monitor.
・ The size of the ticket vending machine will be barrier-free up to the table where users can put in cash, as the height that can be used by disabled people (wheelchairs).

BRIEF DESCRIPTION OF THE DRAWINGS It is a whole block diagram which shows 1 Example of the dish provision system using the ticket vending machine for restaurants which concerns on this invention. It is the schematic which shows the state which divided and arrange | positioned the said whole structure into the hall side and the kitchen side. It is explanatory drawing which shows one example of the screen structure of a ticket machine monitor. The example of the barcode reader for reading the information of the serial number of exchange cards is shown, (a) is the front view, (b) is the side view, (c) is the bottom view. It is explanatory drawing which shows the reading area of a barcode reader. It is explanatory drawing which shows the flow of a process of the dish provision system using the ticket vending machine for restaurants of this invention.

DESCRIPTION OF EMBODIMENTS Hereinafter, an embodiment of a dish providing system using a restaurant ticket vending machine according to the present invention will be described in detail based on the drawings.
In FIG. 1 and FIG. 2, reference numeral 11 denotes an automatic ticket vending machine with a network controller that issues exchange cards printed with reference numbers and the like by touching the cooking menu of the ticket vending machine monitor 12. This ticket vending machine 11 is a network-compatible type mainly composed of a parent machine equipped with a server and a plurality of child machines. Therefore, the same ticket number is not generated in a plurality of automatic ticket machines. . Of course, it is desirable that data can be exchanged by wired or wireless communication. A personal computer 13 is installed in an office, a control center or the like, and is connected to the ticket vending machine 11 via a network. The personal computer 13 can be omitted by providing a storage unit and processing capability for various data in a base unit equipped with a server.

In the ticket vending machine 11, in particular, the parent machine has a configuration as shown in FIG. That is, the ticket vending machine 11 includes a server and a built-in network controller, and a ticket vending machine monitor 12 is attached to the upper front portion 11-1. The ticket vending machine monitor 12 is provided with a touch panel type input device. By touching the cooking menu displayed on the ticket vending machine monitor 12, the cooking menu can be input. In addition, the front lower portion 11-2 of the ticket vending machine 11 is provided with a cash insertion means 13 having an insertion slot that can be inserted for each of a plurality of banknotes or a plurality of coins. Therefore, by inputting cash into the slot and touching the touch panel type cooking menu of the ticket machine monitor 12, the cooking menu can be input.
Of course, not only cash, but also various exchange cards such as an IC card, a prepaid card, an SF card (compliant with the cybernet standard), and a credit card can be used.

As shown in FIG. 3, the monitor display screen 21 of the ticket machine monitor 12 has a selection button column 22 for selecting a plurality of cooking courses corresponding to at least a touch panel type input means, and each cooking course is individually displayed. A dish menu display field 23 in which each dish can be selected and an amount display field 24 for displaying a settlement amount is provided at the lower right.

In the selection button column 22 for selecting the plurality of cooking courses, for example, a course of cooking according to the type of dishes such as pasta, ramen, bowl, western food, Japanese food, dessert, sales time such as morning, lunch, dinner, etc. A plurality of buttons for selecting etc. are arranged.
Of course, the plurality of cooking courses can be displayed according to different classification methods such as adults, children, French and Italian.

In the cooking menu display field 23 for displaying individual dishes of each cooking course and selecting each dish, the type of dishes such as Western, Japanese and desserts, and sales times such as morning, lunch and dinner are displayed. According to the cooking course, adults and children, French and Italian, etc., 6 types of 3 rows x 2 rows, 9 types of 3 rows x 3 rows, etc. can be displayed side by side.
Of course, a plurality of dishes may be displayed on one screen, and each page may be paged by a simple key operation.
Although not shown, when a specific dish in the dish menu display field 23, for example, miso ramen is selected, the details of the dish are displayed, and a topping selection button, a beer or other drink selection button, a dish menu The decision button is displayed at the same time.

In the amount display column 24 for displaying the settlement amount, there is an input amount column 24-1 for displaying the input amount, and a fee for displaying the fee for the specific dish selected in the dish menu display column 23, for example, miso ramen. Although the column 24-2 and the balance column 24-3 for displaying the balance are provided, the type and arrangement thereof are not limited thereto.

On the monitor display screen 21 of the ticket machine monitor 12, above the amount display column 24, one or more selection menu names selected from the dish menu display column 23, miso ramen, topping name, beer, etc. Is displayed side by side with the amount display column 24.
By displaying the menu name display field 25 side by side with the amount display field 24 in this way, it becomes easier to confirm the food menu and the amount selected by the user, and order errors and calculation errors can be greatly reduced.
In FIG. 3, in the lower column of the monitor display screen 21 of the ticket machine monitor 12, a take-out menu button 26 is arranged on the left side, and an all menu button 27 and a cancel button 28 are arranged on the right side.

As shown in FIG. 1, in the front lower part 11-2 of the ticket vending machine 11, a ticket outlet 14 for issuing a ticket displaying a purchased dish name, etc., and a plurality of banknotes or a plurality of coins, respectively. A cash insertion means having a bill insertion slot 15 and a coin insertion slot 16 that can be inserted is provided. Therefore, the user can input a desired cooking menu by inserting cash into the insertion slots 15 and 16 and touching the touch panel type cooking menu display field 23 of the ticket machine monitor 12.
In FIG. 1, 17 is a receipt issuing port provided at the lower part of the ticketing port 14, and 18 is a change receiving port.
Of course, not only cash but also various kinds of electronic money such as an IC card, prepaid card, SF card (cybernet standard compliant), credit card, etc. can be used, and 19 is an input section for such electronic money. (Sensor).

In addition, although the server is provided in the ticket vending machine 11 of the parent machine, such a server is not necessary in the ticket vending machine 11 of the child machine so that the information of the child machine can be flowed on the network including the parent machine. If it is, it is enough. That is, by operating the server of the parent ticket vending machine 11 from the personal computer 13 side, or by operating the target ticket vending machine 11 on the network, the browsing menu such as a browser is used to renew the cooking menu and change the price. It is possible to easily change the specifications of the ticket vending machine, especially the specifications of the slave unit, such as changing the screen configuration of the display monitor.

Next, a kitchen terminal 31 with a network controller is installed in the vicinity of the cooking place, and includes a touch panel type input device and a printer 32 for printing out a serving card.
That is, when a user selects a desired menu displayed on the ticket machine monitor 12 of the ticket machine 11 and issues replacement cards, the information is transmitted directly to the kitchen terminal 31 (network controller), A cooking menu and a replacement card number are displayed on the screen. The person in charge of the kitchen can immediately start cooking by looking at the cooking menu.

Next, the customer terminal 33 with a network controller installed in the vicinity of the hall will be described. This customer terminal 33 is also connected to the ticket machine 11 via a network.
When the user selects a desired menu displayed on the ticket machine monitor 12 of the ticket machine 11 and issues replacement cards, the information is not only directly transmitted to the kitchen terminal 31 (network controller) but also to the customer. This is also transmitted to the terminal 33 (network controller), and the reference number of the replacement card is displayed on the screen in a first-order manner. The user can see the stage number of his / her cooking menu by looking at the reference number, so that he / she does not have to be frustrated.

As the customer terminal 33, a plasma display / liquid crystal display can be suitably used because it is easy to obtain sufficient brightness, resolution, and large screen. Of course, this plasma display / liquid crystal display has a merit that it is thin and does not take up space, and is convenient for a generally narrow space such as a service counter.

Reference numeral 34 denotes a serving port terminal with a network controller installed in the serving counter. This service terminal 34 is also connected to the ticket vending machine 11 via a network, and includes a bar code reader 35 that reads the bar code of the replacement card.
4 (a) to 4 (c) and FIG. 5 show an example of a barcode reader 35 for reading information on the reference number of the replacement card. According to this bar code reader 35, the reference number information of the replacement cards can be read reliably.
Incidentally, it is desirable that the barcode reader 35 has a reading depth of at least 100 mm, preferably 150 mm.

When the customer selects a desired menu displayed on the ticket machine monitor 12 of the ticket machine 11 and issues replacement cards, the information is directly stored in the kitchen terminal 31 (network controller) and the customer terminal 33. It is transmitted not only to the (network controller) but also to the serving terminal 34 (network controller), and the reference number of the replacement card is displayed on the screen in a first-order manner. When the person in charge of the service counter receives replacement cards from the customer and holds them over the barcode reader 35, the information embodied in the barcode of the replacement cards is read, and the kitchen terminal, customer The corresponding reference number displayed on the display monitor of each of the terminal and the serving terminal is deleted. Of course, the person in charge of the serving counter only needs to provide the user with the corresponding dish that has been brought from the kitchen.

Next, the operation procedure will be described with reference to FIG.
<Ticketing>
First, when a user inserts money into the automatic ticket vending machine 11 and selects a food menu from the menu selection screen of the display monitor 12, the selected menu contents are reversed in black and white or blinked. If the customer confirms the menu he / she has selected and presses a confirmation button or the like to place an order, a replacement card with a reference number is issued. At the same time, for example, menus and reference numbers of exchange cards issued by the automatic ticket vending machine 11 are not only stored in the kitchen terminal 31 (network controller) of all kitchens via the communication function of the network controller, but also in the hall. The data is transmitted to the installed customer terminal 33 (network controller) and serving terminal 34. In the kitchen terminal 31, a cooking menu, a serial number, etc. are displayed in the order of order. In addition, the kitchen terminal 31 displays not only the display of the cooking menu, the priority order indicating the order of the order, the display of the in-process time due to the color change, but also the information such as the serial number assigned to the replacement cards. Displayed on the screen.

<Cooking completed>
When a customer reaches the self-service service counter, cooking has already started, and the food is cooked in a short time and provided to the service counter. If the cooking is not completed even after a certain period of time, the color of the menu etc. of the kitchen terminal 31 changes (blue → yellow → red) to prompt the user. Of course, how many colors are used in the above is free.
When cooking is finished, the person in charge of the kitchen operates the touch panel of the kitchen terminal 31 to erase.
Then, the corresponding menu is reversed in black and white on the screen of the kitchen terminal 31, and the reference number blinks at the customer terminal 33 and the serving terminal 34, the notification lamp lights or blinks, the reference number shifts to the cooked position, or the reference number Informing means such as calling by voice is activated. In addition, a serving slip on which a cooking menu, a serial number, and the like are printed is output from the printer 32.

<Cooking (handing over)>
Since the reference number is entered in the replacement card possessed by the user, the user hands over the replacement card at the serving counter in response to the cooked notification. When the person in charge at the service counter receives the replacement cards from the user and holds them over the barcode reader 35, the information embodied in the barcode of the replacement cards is read and the kitchen terminal 31 The corresponding serial number displayed on the display monitor of each of the customer terminal 33 and the serving terminal 34 is deleted. At the same time, it offers a cooking menu to customers.

As can be seen from the above description of the operation, the user can confirm the progress of cooking of the menu ordered by the user by viewing the reference number of the replacement card and displaying the reference number of the customer terminal 33. . In addition, the end of cooking can be confirmed by flashing the reference number on the screen of the customer terminal 33, and immediately after confirmation, the replacement card can be brought to the counter with the customer terminal, so that cooking is performed. I can wait with peace of mind.

A menu is displayed on the kitchen terminal at the same time when the replacement cards are issued, so that it is possible to save labor from the time the food is ordered until it is provided to the customer. When the person in charge at the service counter holds the replacement card over the barcode reader 35 at the time of presenting the replacement card, the information embodied in the barcode of the replacement card is read, and the kitchen The corresponding serial number displayed on the display monitor of each of the terminal 31, the customer terminal 33 and the serving terminal 34 is automatically deleted. At the same time, it is only necessary to provide the user with a food menu with the corresponding reference number.
Therefore, the ordered food and the customer to be provided can be accurately connected, and smooth cooking can be provided while maintaining the ordered order even after cooking is completed.
Further, since the customer purchases the replacement cards directly from the automatic ticket vending machine 11, the cashier is not required, and the dish ordered to the kitchen terminal 31 when the replacement cards are issued from the automatic ticket vending machine 11. Since the menu is displayed, cooking can be started quickly, the time for the customer to wait for cooking can be shortened, and the customer turnover rate of the store can be improved.

The food providing system using the ticket vending machine for restaurants in this invention is not limited to restaurants in the highway service area and parking area, but any snack corner that adopts a self-service method with prepaid charges It can also be used at places or style restaurants.

DESCRIPTION OF SYMBOLS 11 Automatic ticket vending machine 11-1 Front upper part 11-2 Front lower part 12 Display monitor 13 Personal computer 14 Ticketing slot 15 Banknote insertion slot 16 Coin insertion slot 17 Receipt issuing slot 18 Change receiving port 19 Electronic money input part (sensor)
21 Monitor display screen 22 Selection button column 23 Cooking menu display column 24 Amount display column 24-1 Input amount column 24-2 Charge column 24-3 Remaining column 25 Menu name display column 26 Takeout menu button 27 All menu buttons 28 Cancel button 31 Kitchen terminal 32 Printer 33 Customer terminal 34 Service outlet terminal 35 Bar code reader

Claims (5)

Consists of one or more automatic ticket vending machines connected by a network, a kitchen terminal installed in a kitchen, a customer terminal installed in a hall, and a bar serving terminal installed in a serving counter A food delivery system,
The automatic ticket vending machine issues at least a network controller, a cash input means, a display monitor provided with a touch panel type input device, and a replacement card in which information on a cooking menu and reference number is converted into a barcode. Means, and communication means,
The kitchen terminal includes at least a network controller, a display monitor provided with a touch panel type input device, and communication means.
The customer terminal includes at least a network controller, a display monitor, communication means, and notification means,
The serving port terminal includes at least a network controller, a display monitor provided with a touch panel type input device, a communication means, and a barcode reader for reading the barcode of the replacement card,
The automatic ticket vending machine displays a food menu selection screen on the display monitor, and based on the selection of the food menu using the touch panel type input device, the replacement card or the like that combines the information of the food menu and the reference number into a barcode is displayed. Issuance, and sends information on the cooking menu and reference number to the kitchen terminal and customer terminal,
The kitchen terminal that has received the information displays the cooking menu and the reference number on the display monitor,
The customer terminal that has received the information displays the reference number on the display monitor,
The serving terminal that has received the information displays the reference number on the display monitor,
The kitchen terminal switches the cooking menu and the reference number displayed on the display monitor to a display indicating that cooking has been completed, based on the disappearance by the touch panel type input device.
The customer terminal activates the notification means for the corresponding reference number based on the consumption of the kitchen terminal,
Based on the disappearance of the kitchen terminal, the serving port terminal switches the cooking menu and the reference number displayed on the display monitor to a display indicating that cooking has been completed.
Collect the replacement cards brought by the customer, read the barcode with a barcode reader, and provide food to the customer.
The barcode of the replacement card is read by the barcode reader, and the corresponding serial number displayed on the display monitor of each of the kitchen terminal, the customer terminal, and the dock terminal is erased.
A food providing system using a ticket vending machine for restaurants characterized by the above. When two or more automatic ticket vending machines are used, the automatic ticket vending machine is a parent ticket vending machine equipped with a server function, and the parent ticket vending machine is connected to one or more child ticket vending machines via a network. The dish providing system using the restaurant ticket vending machine according to claim 1, wherein settings such as a specification change of each ticket vending machine can be performed by operation. The informing means provided in the customer terminal comprises blinking of the reference number, lighting or blinking of the notification lamp, transition of the reference number to the cooked position, voice call of the reference number, and the like. A dish serving system using the described ticket vending machine for restaurants. 4. The restaurant ticket vending machine according to claim 1, wherein the change of the cooking menu to the cooked display on the display monitor of the kitchen terminal is a reverse display of the cooking menu. There was a food delivery system. 5. The dish providing system using a restaurant vending machine according to claim 1, wherein the bar code reader of the serving terminal has a reading depth of at least 100 mm.

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