JP2013168105A - Shutter controller, method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a shutter controller, a shutter control method and a program capable of detecting an abnormality of a shutter.SOLUTION: A shutter controller includes a shutter for opening/closing a medium input/output port, a sensor for detecting a stress applied onto the shutter, and control means that causes output means to output warning when receiving a signal indicating stress detection, from the sensor.

Description

  The present invention relates to a shutter control device, method, and program.

  Devices equipped with shutters, such as ATM (Automatic teller machine), have been installed in dedicated locations inside and outside financial institution stores, but nowadays they are installed in a wide variety of locations such as convenience stores. Therefore, it is not necessarily a sufficiently large installation place, and may be installed in a limited narrow place. In addition, the ATM has been downsized with the progress of technology, and it is possible to install the ATM in a narrower place.

  For this reason, for example, when a customer stands in front of an ATM, there is no place for a luggage or a hand, so there are cases where a luggage or a hand is placed near the shutter. And it is easy for a customer to start a transaction with a package in the vicinity of the shutter.

  However, when a package or the like has been placed on the shutter, there are cases where the transaction cannot be performed normally.

  Therefore, in the case of transactions such as ATMs, it is necessary as a service with fine operability to use ATMs and the like so that customers are not confused when normal transactions are not possible.

  Various devices have been devised for shutters such as ATM. As an example of contrivance, Patent Document 1 discloses an automatic transaction apparatus that prevents fraud of banknotes by attaching a special instrument around the shutter of the banknote insertion / return port and obstructing the opening and closing of the shutter. Yes.

JP 2003-256713 A

  However, with the above-described technology, an abnormality cannot be detected when a baggage such as a bag or a wallet is placed on the shutter and a load is applied to the shutter, or when the shutter is pressed by a customer's hand or the like. For this reason, when an ATM or other operation is started with the baggage placed, the baggage placed on the shutter falls to the deposit / withdrawal port due to the shutter opening operation, or the operation in the apparatus can operate normally after the shutter is closed. There was a problem that there was a failure due to equipment abnormality or damage.

  In addition, there is a problem that the shutter operation is hindered by a load on the shutter due to luggage or the like, an unpleasant sound is generated at the time of the shutter opening operation, and the device cannot operate normally or a malfunction due to breakage occurs. It was.

  Accordingly, an object of the present invention is to provide a shutter control device, a shutter control method, and a program capable of detecting an abnormality of a shutter in order to solve such a problem.

  In order to achieve such an object, one aspect of the present invention is a shutter control device, a shutter that opens and closes a medium inlet / outlet, and a sensor installed in the vicinity of the medium inlet / outlet that detects a pressure applied to the shutter. And a control means for outputting a warning to an output means provided in the vicinity of the apparatus when a signal indicating that the pressure is detected is received from the sensor.

  According to another aspect of the present invention, there is provided a shutter control device comprising: a shutter that opens and closes a medium inlet / outlet; and a sensor installed in the vicinity of the medium inlet / outlet that detects pressure applied to the shutter. Provided is a shutter control program for executing a control step for outputting a warning to an output means provided in the vicinity of the apparatus when a signal indicating that the operation has been received is received.

  According to the present invention, there is provided a shutter control device comprising: a shutter that opens and closes a medium inlet / outlet; and a sensor installed in the vicinity of the medium inlet / outlet that detects a pressure applied to the shutter. Provided is a shutter control method for outputting a warning to an output means provided in the vicinity of the apparatus when a signal indicating that the detection has been received is received.

  The present invention provides a shutter control device, a shutter control method, and a program capable of detecting an abnormality of a shutter.

It is a block diagram which shows an example of a structure of a shutter control apparatus. It is a block diagram which shows an example of a structure in case a shutter control apparatus is ATM. It is a block diagram which shows an example of an external appearance in case a shutter control apparatus is ATM. It is a figure explaining an example of a shutter press detection sensor. It is a figure explaining an example of a shutter. It is a flowchart which shows an example of operation | movement of a shutter control apparatus. It is a flowchart which shows an example of operation | movement of a shutter control apparatus. It is a block diagram which shows an example of a structure of a shutter control apparatus.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In all the drawings, the same components are denoted by the same reference numerals, and description thereof will be omitted as appropriate.

  In addition, each part which comprises the apparatus of each embodiment is comprised by hardware, such as a logic circuit. Each unit includes a computer control unit, a memory, a program loaded in the memory, a storage unit such as a hard disk for storing the program, a network connection interface, and the like, and may be realized by any combination of hardware and software. Good. And unless there is particular notice, the realization method and apparatus are not limited.

  The control unit is composed of a CPU (Central Processing Unit) and the like, and operates an OS (Operating System) to control the entire apparatus and the like. For example, a program and data are loaded into a memory from a recording medium mounted on a drive device or the like. Read and execute various processes according to this. The recording medium is, for example, an optical disk, a flexible disk, a magnetic optical disk, an external hard disk, a semiconductor memory, or the like, and records a computer program so that the computer can read it. The computer program may be downloaded from an external computer (not shown) connected to the communication network.

  In addition, the block diagram used in the description of each embodiment shows a functional unit block, not a hardware unit configuration. These functional blocks are realized by any combination of hardware and software. Further, in these drawings, the components of each embodiment may be described as being realized by one physically coupled device, but the means for realizing the same is not limited thereto. That is, two or more physically separated devices may be connected by wire or wirelessly, and the system of each embodiment may be realized by the plurality of devices.

<Embodiment 1>
[Constitution]
This embodiment will be described with reference to the drawings. FIG. 1 shows an example of the configuration of the shutter control device Z in the present embodiment.

  The shutter control device Z is a device such as an ATM (Automated Teller Machine) that handles the medium 10 such as banknotes and coins (or a device incorporated in the ATM), but the medium 10 may be a ticket, a slip, a receipt, etc. In this case, the shutter control device Z is not limited to ATM, and may be a ticket vending machine such as a distribution terminal, a public gambling entertainment device, or the like.

  As shown in FIG. 1, the shutter control device Z includes a medium entrance / exit 1 for entering / exiting a medium 10, a shutter 2 for opening / closing the medium entrance / exit 1, an actuator 5 for driving the shutter 2, and an actuator 5 Data for storing a drive mechanism 7 for transmitting the drive to the shutter 2, a drive circuit 6 for driving the actuator 5, an entrance / exit control unit 9 for controlling the actuator 5, a method for controlling the speed and position of the actuator 5, and the like. And a memory 10.

  The shutter 2 is driven in the direction of the arrow in FIG. The state in which the medium inlet / outlet 1 is blocked by the shutter 2 is referred to as a closed state, and the state in which the shutter 2 is open is referred to as an open state.

  The medium inlet / outlet 1 includes a shutter press detection sensor 3 that detects the pressure when the shutter 2 is pressed by an external force applied from above the shutter 2.

  The shutter press detection sensor 3 is a pressure sensor that measures pressure, a push-type switch that is turned on when pressure is applied, or turned off when there is no pressure, or a pressure applied to the shutter that lowers the shutter from the normal position. An optical sensor or the like. As shown in FIGS. 1 and 2, the shutter press detection sensor 3 is installed above or in the vicinity of the medium entrance / exit 1, but the shutter press detection sensor 3 may be provided not on the medium entrance / exit 1 but on the shutter 2. good. A plurality of shutter pressing detection sensors 3 may be provided at appropriate locations as shown in the figure.

  The entrance / exit control unit 9 monitors the ON / OFF state of the shutter press detection sensor 3 via the sensor circuit 8. The shutter control device Z may further include a monitor control unit 12 that acquires information indicating the ON / OFF state of the shutter press detection sensor 3 from the entrance / exit control unit 9. The monitor control unit 12 displays information indicating the ON / OFF state of the shutter press detection sensor 3 on the monitor 11 and the like based on the information acquired from the data memory 13 that stores the monitor display data and the voice guidance data.

  FIG. 2 is a diagram illustrating an example of a configuration when the configuration illustrated in FIG. 1 is applied to the ATM 16. FIG. 3 is an external view of the ATM 16.

  In addition to the above-described configuration, the ATM 16 includes an operation panel 14 that is a means for performing operation transactions, monetary value input, and display confirmation, a card insertion / ejection port 15 for inserting and ejecting cards such as cash cards, and the entire ATM. And an ATM control unit 17 for controlling the operation.

  As shown in the figure, the medium inlet / outlet 1 is opened, for example, at the top. For example, as shown in FIG. 5, the shutter 2 mounted on the medium inlet / outlet 1 is connected to a shutter drive belt 20 and is reciprocated according to the operation of the shutter drive actuator 21 to be positioned in a closed state or an open state.

  Further, as shown in FIG. 5, a shutter closed position detection sensor 19 is mounted to detect whether or not the shutter 2 is in a closed state. The shutter closed position detection sensor 19 detects that the shutter 2 is in the closed position and outputs a detection signal to the ATM control unit 17. Similarly, a shutter open position detection sensor 18 is mounted to detect whether or not the shutter 2 has been opened. The shutter open detection sensor 18 detects that the shutter 2 is in the open position and outputs a detection signal to the ATM control unit 17. As a result, the ATM control unit 17 can determine whether the shutter 2 is open or closed.

  Although the mounting positions of the medium deposit / withdrawal port 1 and the monitor 11 are set as shown in FIG. 2, the example shown in FIG. 2 is an example, and the position of each part can be changed as appropriate.

[Operation]
Next, the operation of the shutter control device Z will be described. Here, a basic shutter operation will be described assuming that the shutter control device Z is the ATM 16 shown in FIGS. When the customer is absent in front of the ATM 16, the shutter control device Z is in an idle state such as an energy saving state and is in a state waiting for the customer's operation. Further, the shutter control device Z returns from the energy-saving state when the customer touches the operation panel 14 mounted on the ATM 16 or inserts a card from the card insertion / extraction port 15 in order to start a transaction. Release and start trading operation.

  First, the basic operation of the banknote deposit transaction will be described.

  After the cash card is inserted from the card insertion / ejection slot 15, the entrance / exit control unit 9 that receives a command from the ATM control unit 17 is driven based on the speed / position control method of the actuator 5 stored in the data memory 10. The circuit 6 is instructed, and the actuator 5 is driven in accordance with this command to open the shutter 2 via the drive mechanism 7.

  Next, after the medium 10 is inserted into the medium inlet / outlet 1, the ATM control unit 17 counts the medium 10, displays the counted amount on the operation panel 14, and operates the medium 10 by operating the operation panel 14 of the customer. Is stored in a hangar (not shown).

  At that time, the entrance / exit control unit 9 receiving the instruction from the ATM control unit 17 instructs the drive circuit 6 based on the speed and position control method of the actuator 5 stored in the data memory 10, and the actuator 5 is set accordingly. Driven to close the shutter 2 via the drive mechanism 7.

  Next, basic operations in the case of banknote withdrawal transactions will be described.

  The ATM control unit 17 receives information such as the amount of money input by the customer through the operation panel 14, and the medium 10 is fed out from the storage (not shown) and counted according to the information, and then the medium 10 is conveyed to the medium inlet / outlet 1.

  Next, the entrance / exit controller 9 sends out the medium 10, and then instructs the drive circuit 6 based on the speed and position control method of the actuator 5 stored in the data memory 10, and drives the actuator 5 accordingly. Then, the shutter 2 is opened via the drive mechanism 7.

  After confirming that the medium 10 has been removed by the customer, the entry / exit control unit 9 instructs the drive circuit 6 based on the method for controlling the speed and position of the actuator 5 stored in the data memory 10, and according to this. The actuator 5 is driven to close the shutter 2 via the drive mechanism 7.

  Next, an operation when the shutter 2 detects pressure while the customer uses the shutter transaction apparatus Z will be described.

  When the customer is standing in front of the ATM 16 when making a transaction and confirming his / her belongings, the customer may place a package on the shutter 2 or may operate the operation panel 14 by placing his / her hand on the shutter 2. .

  At this time, as shown in the right diagram of FIG. 4, when a force is applied to the shutter 2 by a load, a hand, or the like, the shutter 2 is pushed downward, and the shutter detection sensor 3 is pushed to be turned on. As described above, when a load is placed on the shutter 2 or when the shutter 2 is pushed by a hand or the like, the shutter press detection sensor 3 detects the pressure.

  On the other hand, when the baggage is removed and the hand is released, the shutter 2 is lifted to the original position by a leaf spring (not shown), and the shutter pressing detection sensor 3 detects the OFF state (the left figure in FIG. 4). ).

  The sensor circuit 8 detects the ON state and the OFF state and transmits the ON / OFF state to the entrance / exit control unit 9. When the shutter press detection sensor 3 is in the ON state, the entrance / exit control unit 9 determines that the transaction cannot be started because the shutter 2 continues to be pressed, and the ATM control unit 17 determines that the shutter 2 has been pressed. Notify the status.

  Receiving the notification, the ATM control unit 17 instructs the monitor control unit 12 to display data such as characters and images and provide voice guidance.

  The monitor control unit 12 searches the data memory 13 for data such as characters and images and voice data matching the instruction from the ATM control unit 17, displays the data on the monitor 11, and performs voice guidance from a speaker (not shown).

  Next, a series of operations when the shutter control device Z is the ATM 16 will be described with reference to FIGS. 6 and 7 are flowcharts showing processing when a load is applied to the shutter 2 while the ATM 16 is idling.

  The ATM control unit 17 operates the operation panel 14 and functions for card insertion so that the customer can start the transaction at any time when there is no operation by the customer after the operation is started. Performs an idle state process that stands by as an energy saving state (step S1 in FIG. 6).

  The ATM control unit 17 monitors whether the shutter is pressed with a load or a hand and the shutter press detection sensor 3 detects the ON state for a predetermined time in the idle state before the customer starts a transaction (step S2). When pressed (first predetermined time) (step S2, Yes), characters and image data are acquired from the data memory 13, and "Please do not place the load on the shutter." A guidance display process for displaying on the monitor 11 guidance for prompting attention such as "Do not press" is performed (step S3).

  Subsequently, the ATM control unit 17 obtains voice data from the data memory 13, and a voice prompting attention such as “Do not place the load on the shutter” or “Do not press the shutter with your hand”. Voice guidance processing for guiding is performed (step S4). Although not shown in FIG. 2, in this case, the ATM includes voice output means such as a speaker that can output voice, and voice guidance is performed from the voice output means.

  The voice guidance may be performed simultaneously with the guidance display on the monitor 11, but the shutter press detection sensor 3 is still in the ON state even after a predetermined time (second predetermined time) has elapsed after the guidance display. You may only go to At the ATM 16 installation location, there may be other customers in the vicinity, so it is desirable to give a warning by guidance display that does not output sound at the first stage. However, when the shutter 2 is still under pressure, it is possible to alert the customer in two steps by giving a warning by voice. The first predetermined time and the second predetermined time may be the same length or may not be the same length.

  In addition, when the shutter 2 is kept pressed by a load or hand (No in step S5), the guidance display and the voice guidance may be repeatedly performed.

  When an ATM 16 operation such as operation of the operation panel 14, key input, card insertion, or the like is performed by the customer (step S6), the ATM control unit 17 returns from the energy saving state and performs idle state release processing (FIG. 7, Step S7).

  When there is an instruction accompanying the operation of a cash processing machine such as a deposit transaction or a withdrawal transaction by a customer's operation (step S8, Yes), the ATM control unit 17 performs an opening / closing operation process of the shutter 2 in accordance with the transaction. (Step S9), the conveyance operation process of the medium 10 which performs the operation | movement of the payment | withdrawal and withdrawal of a banknote or a coin is performed (step S10).

  Finally, the ATM control unit 17 closes the transaction by closing the shutter 2 (step S11).

  In the above description, an example in which the depression of the shutter 2 is detected only when the ATM 16 is in an idle state has been described (see FIG. 6). However, the ATM control unit 17 detects the depression of the shutter 2 even after the release of the idle state. A warning may be given. Further, although an example in which the pressing of the shutter 2 is detected when the shutter 2 is in the closed state has been described, the ATM control unit 17 may perform the same pressing detection even when the shutter is half open.

  In the present embodiment, the medium entry / exit 1 is provided with a switch or sensor for detecting the depression of the shutter 2, so that the customer puts a load on the shutter 2 or the shutter 2 is depressed by hand or the like. For example, it is possible to detect that a load of an external factor is applied to the shutter and to detect an abnormality of the shutter.

  In addition, the detection is performed before the operation of the shutter 2 before starting the transaction and the like, and a state in which a baggage is placed on the shutter 2 is displayed to the customer by displaying a character display and a voice guidance to call attention to the monitor or the like. It can be noticed before the start of the transaction that it is in a state of being put on. As a result, it is possible to prevent luggage falling, unpleasant noise, unusable for a long time, device failure, and the like. It is also effective in preventing mischief during idling, preventing damage, and misplaced luggage.

<Embodiment 2>
Next, a second embodiment of the present invention will be described with reference to FIG. As shown in FIG. 8, the shutter control device Z of the present embodiment includes a shutter 2, a shutter press detection sensor 3, and an entrance / exit control unit 9.

  The shutter 2 is driven by a drive mechanism 7 and the like, and can open and close the medium entrance / exit 1.

  The shutter press detection sensor 3 is a sensor that detects pressure on the shutter, that is, that the shutter 2 is pressed down, and is a pressure sensor that measures pressure, ON when pressed, and OFF when there is no pressure. A push-type switch or an optical sensor for detecting that the shutter has been lowered.

  When the control unit 9 receives a signal indicating that pressure has been detected from the sensor, the control unit 9 causes a display unit such as a display or a sound output unit such as a speaker to output a warning. The warning output is to display a guidance such as “Do not press the shutter” on the display means, or to generate a voice guidance such as “Do not press the shutter” on the voice output means. .

  According to such a configuration, when a pressure applied to the shutter is detected, a warning can be given to the customer, so that an abnormality of the shutter can be detected.

  While the present invention has been described with reference to the embodiments, the present invention is not limited to the above embodiments. Various changes that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention.

DESCRIPTION OF SYMBOLS 1 Medium entrance / exit 2 Shutter 3 Shutter pressing detection sensor 5 Actuator 6 Drive circuit 7 Drive mechanism 8 Sensor circuit 9 Entrance / exit control part 10 Data memory 11 Monitor 12 Monitor control part 13 Data memory 14 Operation panel 15 Card insertion discharge port 16 ATM
17 ATM control unit 18 Shutter open position detection sensor 19 Shutter close position detection sensor 20 Shutter drive belt 21 Shutter drive actuator

Claims (10)

A shutter for opening and closing the medium entrance and exit;
A sensor installed in the vicinity of the medium inlet / outlet for detecting the pressure applied on the shutter;
Control means for outputting a warning to an output means provided in the vicinity of the device when receiving a signal indicating that pressure has been detected from the sensor;
A shutter control device comprising:   The shutter control device according to claim 1, wherein the sensor detects the pressure when the shutter is in a state where the medium inlet / outlet is closed. It further comprises storage means for storing images and sounds,
The output means is an image output means and an audio output means,
The control means causes the image output means to display the image acquired from the storage means as the warning when the sensor detects the pressure for a first predetermined time,
3. The shutter control device according to claim 1, wherein when the pressure is further detected for a second predetermined time, the sound output unit generates the sound acquired from the storage unit as the warning. 4.   The shutter control device is an automatic teller machine, the medium entrance / exit is a cash entrance / exit and has an opening at a substantially upper portion, the sensor is installed around the opening, and the shutter is the opening The shutter control device according to any one of claims 1 to 3, wherein the shutter is a cash entrance / exit shutter that can be opened and closed, and the sensor detects a pressing pressure caused by an external force of the cash entrance / exit shutter. A shutter control device comprising: a shutter that opens and closes a medium inlet / outlet; and a sensor installed in the vicinity of the medium inlet / outlet that detects pressure applied to the shutter.
A shutter control program for executing a control step of outputting a warning to an output unit provided in the vicinity of the apparatus when a signal indicating that pressure is detected is received from the sensor.   The shutter control program according to claim 5, wherein the shutter control device executes the control step of detecting the pressure when the shutter is in a state where the medium inlet / outlet is closed. The output means is an image output means and an audio output means,
The shutter control device further includes storage means for storing an image and sound,
When the sensor detects the pressure for a first predetermined time, the image output means displays the image acquired from the storage means as the warning,
6. When the pressure is further detected for a second predetermined time thereafter, the shutter control device executes the control step of causing the sound output means to generate the sound acquired from the storage means as the warning. The shutter control program according to claim 6. A shutter control device comprising: a shutter that opens and closes a medium inlet / outlet; and a sensor installed in the vicinity of the medium inlet / outlet that detects pressure applied on the shutter.
A shutter control method for outputting a warning to an output means provided in the vicinity of the apparatus when a signal indicating that pressure has been detected is received from the sensor.   The shutter control method according to claim 8, wherein the pressure is detected when the shutter is in a state where the medium inlet / outlet is closed. The output means is an image output means and an audio output means,
The shutter control device further includes storage means for storing an image and sound,
When the sensor detects the pressure for a first predetermined time, the image output means displays the image acquired from the storage means as the warning,
10. The shutter control method according to claim 8, wherein when the pressure is further detected for a second predetermined time, the sound output unit generates the sound acquired from the storage unit as the warning.

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