JP2013109411A - Information processing device, information processing method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a monitoring function for data interchange processing more conforming to business in an EDI system.SOLUTION: An information processing device for executing processing on received data determines whether the processing of the data has been executed within a time specified by a schedule to monitor execution of the processing of the received data, and when it is determined that the processing of the data has not been executed within the time, notifies a manager of the inexecution. Then, when the processing has been executed until mail notification, a notification mail is deleted, and a delay notification is not made.

Description

  The present invention relates to a technique for managing the execution status of processing in electronic commerce.

  Many companies use an EDI system to convert their own format and industry standard format and exchange data with business partners using industry standard protocols.

  In data exchange using the EDI system, it is possible to notify the execution result of data exchange (whether the process has been completed normally or an abnormality has occurred) using electronic mail or the like. However, in the first place, whether or not data transmission / reception itself has occurred must be confirmed manually by manually displaying the history screen in the operation management function. Therefore, it is necessary for the operator to always check the history screen, which is troublesome and inconvenient.

  When sending (sending) data from an EDI system (our company system), it is only necessary to be able to notify the execution result, but when receiving data sent from an external system, it is unknown at what timing the data is sent. Therefore, the above confirmation work is required.

  Therefore, Patent Document 1 describes a system that performs a job scheduler delay notification combined with an EDI file transfer system.

JP 2010-128906 A

  In the system of Patent Document 1, the incoming call waiting time and the delay monitoring time are set to be the same. That is, if data cannot be received within the time waiting for an incoming call (reception), it is determined that the processing is delayed.

  However, there are cases where the incoming call waiting time and the delay monitoring time do not necessarily match. For example, there is a case where the user always waits for an incoming call for 24 hours, but wants to be notified if the incoming call cannot be received within a predetermined time period.

  In such a case, the system of Patent Document 1 cannot cope with the fact that the incoming call waiting time and the delay monitoring time are the same, and may not meet the user's request.

  Also, in Patent Document 1, a notification is given when processing is not completed within the delay monitoring time. However, even if the process is not completed within the delay monitoring time, if the process is completed within the monitoring time and the process is completed before the delay is notified, it is not considered a delay and is normal. There are cases that you want to treat.

  Furthermore, in the system of Patent Document 1, a notification that a delay has occurred for each job (data exchange) is made, and in a system that processes a large number of jobs, a large amount of notifications may be made. It becomes complicated.

  Accordingly, in order to solve the above-described problems, an object of the present invention is to provide a monitoring function for data exchange processing more in line with business in an EDI system.

  The present invention is an information processing apparatus that executes processing on received data, and includes a monitoring schedule setting receiving unit that receives setting of a schedule for monitoring execution of processing of the received data, and the monitoring schedule setting receiving unit And determining means for determining whether or not the processing of the data has been executed within the time specified by the monitoring schedule received by the step, and the processing of the data within the time specified by the monitoring schedule by the determining means. And a notification means for notifying the administrator of the fact that it has not been executed when it is determined that it has not been executed.

  The present invention is also an information processing method in an information processing apparatus that executes processing on received data, wherein a monitoring schedule setting accepting unit of the information processing apparatus monitors execution of processing of the received data. Whether the processing of the data has been executed within the time specified by the monitoring schedule received by the monitoring schedule setting receiving step and the monitoring schedule setting receiving step that receives the setting of the schedule, and the determination means of the information processing apparatus When the determination step determines that the processing of the data has not been executed within the time specified by the monitoring schedule, the notification unit of the information processing apparatus has not been executed. And a notification step of notifying the administrator.

  In addition, the present invention is a program executed in an information processing apparatus that executes processing on received data, and the information processing apparatus accepts a setting of a schedule for monitoring execution of processing of the received data A monitoring schedule setting reception unit; a determination unit that determines whether or not the processing of the data has been executed within a time specified by the monitoring schedule received by the monitoring schedule setting reception unit; and When it is determined that the processing of the data has not been executed within the time specified in the schedule, the data processing device functions as a notification unit that notifies the administrator that the processing has not been executed.

  According to the present invention, in the EDI system, it is possible to provide a monitoring function for data exchange processing more in line with business.

It is a system configuration diagram showing an example of the configuration of the EDI system of the present invention. FIG. 2 is a block diagram illustrating a hardware configuration of an information processing apparatus applicable to the EDI server 100 and the mail server 101 illustrated in FIG. 1. It is a block diagram which shows an example of a function structure of the EDI server 100 shown in FIG. It is a flowchart which shows an example of the delay notification process in the EDI system in this invention. It is a flowchart which shows an example of the delay monitoring process in the EDI system in this invention. It is a flowchart which shows an example of the communication process in the EDI system in this invention. It is a flowchart which shows an example of the mail transmission process in the EDI system in this invention. It is a data block diagram which shows an example of the file transfer monitoring schedule status table of the EDI system in this invention. It is a data block diagram which shows an example of the mail notification execution schedule situation table of the EDI system in this invention. It is a data block diagram which shows an example of the user master table of the EDI system in this invention. It is a data block diagram which shows an example of the notification mail condition table of the EDI system in this invention. It is an example of the screen which receives the setting of a file transfer monitoring schedule.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  In FIG. 1, an EDI server 100 and one mail server 101 are connected via a local area network (LAN). Further, the EDI server 100 and one or a plurality of connection destination (business partner) EDI systems 102 are connected via a network such as a public line, a dedicated line, and the Internet.

  The EDI server 100 stores various tables (shown in FIGS. 8 to 11 described later), and performs file transfer processing (data exchange processing) with the connection destination side EDI system 102. As a result, if a delay occurs in the file transfer process, the mail server 101 is requested to send a mail. The sent mail is sent to a pre-registered mail address, and the person in charge can detect that a delay has occurred. Specifically, based on a file transfer monitoring schedule status table (FIG. 8) registered in advance, it is monitored whether there is a delay in file transfer. If there is a delay, a delay notification mail is transmitted to the mail server 101.

  In addition, two types of email notifications, immediate notification and summary notification, are prepared. When the summary notification is selected, it is possible to control to update the status so as not to send the delay notification mail when communication is executed before the mail notification.

  The EDI server 100 is a configuration that is an application example of the information processing apparatus according to the present invention.

  The mail server 101 is a server equipped with an SMTP server function for performing mail transmission.

  The connection destination EDI system 102 is a server equipped with an EDI communication protocol. File transfer can be performed by connecting to the EDI server 100 and other EDI systems.

  Hereinafter, the hardware configuration of the information processing apparatus applicable to the EDI server 100, the mail server 101, and the connection destination EDI system 102 illustrated in FIG. 1 will be described with reference to FIG.

  FIG. 2 is a block diagram showing a hardware configuration of an information processing apparatus applicable to the EDI server 100, the mail server 101, and the connection destination EDI system 102 shown in FIG.

  In FIG. 2, reference numeral 201 denotes a CPU that comprehensively controls each device and controller connected to the system bus 204. Further, the ROM 203 or the external memory 211 is necessary to realize a BIOS (Basic Input / Output System) or an operating system program (hereinafter referred to as an OS), which is a control program of the CPU 201, or a function executed by each server or each PC. Various programs are stored.

  A RAM 202 functions as a main memory, work area, and the like for the CPU 201. The CPU 201 implements various operations by loading a program necessary for execution of processing from the ROM 203 or the external memory 211 into the RAM 202 and executing the loaded program.

  An input controller 205 controls input from the input device 209 or the like. A video controller 206 controls display on a display device 210 such as a liquid crystal display. The display device is not limited to a liquid crystal display, and may be a CRT display or the like. These are used by clients as needed.

  A memory controller 207 is connected to the hard disk (HD), flexible disk (FD), or PCMCIA card slot for storing a boot program, various applications, font data, user files, editing files, various data, etc. via an adapter. The access to the external memory 211 such as a compact flash (registered trademark) memory is controlled.

  A communication I / F controller 208 connects and communicates with an external device via a network (for example, the LAN 400 shown in FIG. 1), and executes communication control processing in the network. For example, communication using TCP / IP is possible.

  Note that the CPU 201 enables display on the display device 210 by executing outline font rasterization processing on a display information area in the RAM 202, for example. Further, the CPU 201 enables a user instruction with a mouse cursor (not shown) on the display device 210.

  Various programs that operate on the hardware are recorded in the external memory 211 and are executed by the CPU 201 by being loaded into the RAM 202 as necessary.

  It should be noted that not all devices have these configurations, and it is only necessary to provide necessary devices.

  FIG. 3 is a block diagram illustrating an example of a functional configuration of the EDI server 100 according to the embodiment of this invention.

  The monitoring schedule setting reception unit 301 receives the setting of the monitoring schedule for each transfer file via the setting screen shown in FIG.

  The determination unit 302 determines whether the data processing has been executed within the time specified by the monitoring schedule received by the monitoring schedule setting reception unit 301. Further, it is determined whether or not processing of the data has been executed by the notification time received by the notification time reception unit 304.

  When the determination unit 302 determines that the processing of the data has not been executed within the time specified by the monitoring schedule, the notification unit 303 notifies the administrator that the execution has not been performed (that the processing has been delayed). Notify

  The notification time reception unit 304 receives, for each administrator, the time at which the notification unit 303 notifies the administrator that processing has not been executed. The received result is registered in the mail notification execution schedule status table shown in FIG.

  The notification mail storage unit 305 stores the notification mail status table shown in FIG. That is, a mail for notifying that the processing is delayed is stored for the data determined by the determination unit that the data processing has not been executed within the time specified by the monitoring schedule.

  When the determination unit 302 determines that data processing has been executed by the notification time among the notification emails registered in the table of FIG. 11, the notification email deletion unit 306 deletes the notification email related to the data ( Update status to deleted).

  Next, a delay notification process executed by the EDI server 100 in the embodiment of the present invention will be described with reference to FIG.

  Note that the processing shown in the flowchart of FIG. 4 is processing in which the CPU 201 of the EDI server 100 reads and executes a predetermined control program.

  In step S401, the CPU 201 of the EDI server 100 executes a delay monitoring process. The delay monitoring process is a process of detecting that a delay has occurred in the file transfer process and registering a delay notification mail. Details will be described later using the flowchart of FIG.

  In step S402, the CPU 201 of the EDI server 100 executes a process for deleting the delay notification mail (the mail registered in step S401). The deletion process is a process of deleting the delay notification mail related to the process when the process is executed before the delay notification mail is transmitted although the file transfer process itself is delayed. Details of this processing will be described later with reference to the flowchart of FIG.

  In step S403, the CPU 201 of the EDI server 100 executes a delay notification mail transmission process. This is a process of transmitting the mail registered in step S401, and details of this process will be described later with reference to the flowchart of FIG.

  Next, delay monitoring processing executed by the EDI server 100 in the embodiment of the present invention will be described with reference to FIG.

  The process shown in the flowchart of FIG. 5 is details of the process of step S401 of FIG. 4, and is a process in which the CPU 201 of the EDI server 100 reads and executes a predetermined control program.

  In step S501, the CPU 201 of the EDI server 100 determines whether there is information that should be changed to the delay monitoring state, that is, whether there is a record whose monitoring start time has arrived.

  Specifically, a record in which the status is “waiting for monitoring” and the “monitoring start time” has passed the system time of the EDI server 100 is searched from the file transfer monitoring schedule status table (FIG. 8). If the record exists as a result of the search, it is determined that there is information to be shifted to the delay monitoring state.

  If it is determined that there is information to be shifted to the delay monitoring state (step S501: YES), the process proceeds to step S502.

  If it is determined that there is no information to be shifted to the delay monitoring state (step S501: NO), the process proceeds to step S503.

  In step S502, the CPU 201 of the EDI server 100 changes the status of the record searched in step S501 to “monitoring 1”. “Monitoring 1” is between the monitoring start time and the monitoring end time of the record, and indicates a state in which communication processing is not executed.

  In step S503, the CPU 201 of the EDI server 100 determines whether there is information that should transition to the delay completion state, that is, whether there is a record for which the monitoring end time has arrived without executing the communication process.

  Specifically, a record in which the status is “monitoring 1” and the “monitoring end time” has passed the system time of the EDI server 100 is searched from the file transfer monitoring schedule status table (FIG. 8). If the record exists as a result of the search, it is determined that there is information that should transition to the delayed completion state.

  If it is determined that there is information to be shifted to the delay completion state (step S503: YES), the process proceeds to step S504.

  If it is determined that there is no information to be transferred to the delay completion state (step S503: NO), the process proceeds to step S507.

  In step S504, the CPU 201 of the EDI server 100 regards the record retrieved in step S503 as information that requires delay notification (because monitoring is being performed (communication processing is not executed), but the monitoring end time has arrived. ), The record is added to the notification mail status table (FIG. 11). At this time, in order to give a delay notification to all the users registered in the user master table (FIG. 10), records for the users registered in the user master table are added. The status is “waiting for notification”.

  In step S505, the CPU 201 of the EDI server 100 shifts the processing to step S508 when the delay determination of the record searched and extracted in step S503 is “end time”. On the other hand, when the delay determination is “extension at start”, the process proceeds to step S506.

  Note that “when the delay determination ends” means that if the communication processing has not ended (completed) at the time when the monitoring end time has arrived, it is determined that there is a delay.

  In addition, “delay determination is extended at the start” means that processing is not performed until the e-mail indicating that the delay has occurred even if the communication processing has not been completed (completed) when the monitoring end time has arrived. If started, it means that the delay is not determined. By adopting such a determination method, even if the delay monitoring time has arrived, if processing is performed before the e-mail notifying the delay is sent, there is a delay. It is possible to do without sending e-mail.

  In step S506, the CPU 201 of the EDI server 100 updates the status of the record whose delay determination is “extended at start” among the records extracted in step S503 to “monitoring 2”. As a result, when the file transfer is normally completed in the “monitoring 2” status, it is possible to erase the unnotified delay notification mail.

  “Monitoring 2” is a status indicating a state of monitoring from the monitoring end time to the mail notification.

  In step S507, the CPU 201 of the EDI server 100 determines whether there is information to be shifted to the delay completion state, that is, whether there is an uncommitted record when the monitoring end time has arrived. Specifically, a record having a status of “monitoring 2” and a communication status of “not yet communicated” is retrieved and extracted from the file transfer monitoring schedule status table. If a record is extracted, that is, if there is information that should transition to the delayed completion state (step S507: YES), the process proceeds to step S508. If no record is extracted, that is, if there is no information to be changed to the delayed completion state (step S507: NO), the process proceeds to step S510.

  In step S508, the CPU 201 of the EDI server 100 updates the delay result to “with delay” for the record extracted in step S505 or step S507 in order to determine the delay state.

  Here, the delay result “with delay” means that the file transfer processing has not been executed by the monitoring end time.

  In step S509, the CPU 201 of the EDI server 100 updates the status to “monitored” for the record in which the delay result is updated in step S508. It should be noted that the status is not updated for the record whose status is “monitoring 2”.

  In step S510, the CPU 201 of the EDI server 100 determines whether there is a delay monitoring end request from the user.

  If there is a delay monitoring end request, the processing shown in this flowchart is ended.

  If there is no delay monitoring end request, the process returns to step S501, and the process of this flowchart is repeated.

  Next, communication processing executed by the EDI server 100 in the embodiment of the present invention will be described with reference to FIG.

  The process shown in the flowchart of FIG. 6 is a process corresponding to step S402 of FIG. 4, and is a process in which the CPU 201 of the EDI server 100 reads and executes a predetermined control program.

  In step S601, the CPU 201 of the EDI server 100 updates the communication status of the processing target record in the file transfer monitoring schedule status table to “in communication”.

  In step S602, the CPU 201 of the EDI server 100 executes file transfer processing on the transfer file related to the processing target record.

  In step S603, the CPU 201 of the EDI server 100 determines whether or not the communication result is normal as a result of the process in step S602.

  If it is normal (step S603: YES), the process proceeds to step S604.

  If not normal (step S603: NO), the process proceeds to step S609.

  In step S604, the CPU 201 of the EDI server 100 searches the record of the file transfer monitoring schedule status table for a record to be processed and a record whose status is “monitoring 1” or “monitoring 2”.

  If the corresponding record exists as a result of the search in step S604 (step S604: YES), the process proceeds to step S605.

  If the corresponding record does not exist as a result of the search in step S604 (step S604: NO), the process proceeds to step S609.

  In step S605, the CPU 201 of the EDI server 100 updates the delay result to “no delay” for the record searched in step S604.

  In step S606, the CPU 201 of the EDI server 100 updates the status to “monitored” for the record searched in step S604.

  In step S607, the CPU 201 of the EDI server 100 searches for a record that is related to the record searched in step S604 from the notification mail status table (FIG. 11) and whose status is “waiting for notification”.

  If the corresponding record exists as a result of the search in step S607 (step S607: YES), the process proceeds to step S608.

  As a result of the search in step S607, if the corresponding record does not exist (step S607: NO), the process proceeds to step S609.

  In step S608, the CPU 201 of the EDI server 100 updates the status of the record searched in step S607 to “deleted”. As a result, it is possible not to send a delay notification mail for the record for which the file transfer process is executed when the status is “monitoring 2”.

  In step S609, the CPU 201 of the EDI server 100 updates the communication status in the file transfer monitoring schedule status table to “uncommunication” in order to return the status changed in step S601.

  Next, mail transmission processing executed by the EDI server 100 in the embodiment of the present invention will be described using FIG.

  The process shown in the flowchart of FIG. 7 is the process shown in step S403 of FIG. 4, and is a process in which the CPU 201 of the EDI server 100 reads and executes a predetermined control program.

  In step S701, the CPU 201 of the EDI server 100 executes the mail summary notification from the mail notification execution schedule situation table (FIG. 9) among the users who have “summary notification” in the user master table (FIG. 10). When the status is “pending execution” and the e-mail notification time has passed the system time of the EDI server 100, the record is searched. That is, it is determined whether there is a user who should be notified of the summary mail.

  If the corresponding record is extracted (exists) as a result of the search in step S701 (step S701: YES), the process proceeds to step S702.

  As a result of the search in step S701, if the corresponding record is not extracted (does not exist) (step S701: NO), the process proceeds to step S705.

  In step S702, the CPU 201 of the EDI server 100 selects a record corresponding to the user ID of the record extracted in step S701 from among the records in the notification mail status table (FIG. 11). Search for. That is, the record to be notified to the notification destination user is searched.

  As a result of the search, if it can be extracted (when a corresponding record exists) (step S702: YES), the process proceeds to step S703.

  As a result of the search, when extraction is not possible (when there is no corresponding record) (step S702: NO), the process proceeds to step S705.

  In step S703, the CPU 201 of the EDI server 100 transmits the mail information of all the records extracted in step S702 as a single mail to one user. Specifically, the mail content of the record with the same user ID is attached to one mail and transmitted to the mail server to the mail address of the user master table (FIG. 10) using the SMTP protocol.

  In step S704, the CPU 201 of the EDI server 100 updates the status of the record extracted in step S702 to “notified”.

  In step S705, the CPU 201 of the EDI server 100 searches for a user whose summary notification in the user master table (FIG. 10) is “None” in order to detect an email as an immediate notification instead of a summary notification, and uses that user ID. The notification mail status table (FIG. 11) is searched, and a record whose status is “waiting for notification” is extracted.

  If the corresponding record exists (step S705: YES), the process proceeds to step S706.

  If there is no corresponding record (step S705: NO), the process proceeds to step S708.

  In step S706, the CPU 201 of the EDI server 100 transmits to the user as one record one mail from the record extracted in step S705.

  In step S707, the CPU 201 of the EDI server 100 updates the status of the record extracted in step S705 to be notified.

  In step S708, the CPU 201 of the EDI server 100 confirms whether there is a mail transmission monitoring end request from the user, and if there is an end request, ends the processing. If there is no end request, the process proceeds to step S701, and the mail transmission monitoring process is repeated again.

  FIG. 12 is an example of a screen for accepting setting of a file transfer monitoring schedule. Accepts monitoring schedule settings for each transfer file.

  It should be noted that the configuration and contents of the various data described above are not limited to this, and it goes without saying that the various data and configurations are configured according to the application and purpose.

  Moreover, the program in this invention is a program which a computer can perform the processing method of FIGS. Note that the program in the present invention may be a program for each processing method of each apparatus shown in FIGS.

  As described above, a recording medium that records a program that implements the functions of the above-described embodiments is supplied to a system or apparatus, and a computer (or CPU or MPU) of the system or apparatus stores the program stored in the recording medium. It goes without saying that the object of the present invention can also be achieved by reading and executing.

  In this case, the program itself read from the recording medium realizes the novel function of the present invention, and the recording medium recording the program constitutes the present invention.

  As a recording medium for supplying the program, for example, a flexible disk, hard disk, optical disk, magneto-optical disk, CD-ROM, CD-R, DVD-ROM, magnetic tape, nonvolatile memory card, ROM, EEPROM, silicon A disk or the like can be used.

  Further, by executing the program read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) operating on the computer based on an instruction of the program is actually It goes without saying that a case where the function of the above-described embodiment is realized by performing part or all of the processing and the processing is included.

  Furthermore, after the program read from the recording medium is written to the memory provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, the function expansion board is based on the instructions of the program code. It goes without saying that the case where the CPU or the like provided in the function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.

  The present invention may be applied to a system constituted by a plurality of devices or an apparatus constituted by a single device. Needless to say, the present invention can be applied to a case where the present invention is achieved by supplying a program to a system or apparatus. In this case, by reading a recording medium storing a program for achieving the present invention into the system or apparatus, the system or apparatus can enjoy the effects of the present invention.

  Furthermore, by downloading and reading a program for achieving the present invention from a server, database, etc. on a network using a communication program, the system or apparatus can enjoy the effects of the present invention. In addition, all the structures which combined each embodiment mentioned above and its modification are also included in this invention.

100 EDI server 101 Mail server 102 Connected EDI system 103 LAN
104 Wide area network

Claims (7)

An information processing apparatus that performs processing on received data,
Monitoring schedule setting accepting means for accepting setting of a schedule for monitoring execution of processing of the received data;
Determining means for determining whether or not the processing of the data has been executed within the time specified by the monitoring schedule received by the monitoring schedule setting receiving means;
A notification means for notifying the administrator of the fact that the data processing has not been executed by the determination means when it is determined that the processing of the data has not been executed within the time specified by the monitoring schedule;
An information processing apparatus comprising: A notification time receiving means for receiving a setting of a time to notify the administrator by the notification means;
The determination means further determines whether or not the processing of the data has been executed by the time received by the notification time reception means,
If the determination means determines that the data processing has been executed by the time received by the notification time reception means, the notification means does not notify that the data processing is delayed. The information processing apparatus according to claim 1. A notification mail storage for storing an e-mail for notifying the administrator that the data processing has not been executed by the determination means when it is determined that the processing of the data has not been executed within the time specified by the monitoring schedule Further comprising means,
The information processing apparatus according to claim 2, wherein the notification unit transmits the notification mail storage unit to the administrator at a time received by the notification time reception unit.   Notification mail deletion means for deleting a delay notification mail related to data determined to have been processed by the determination means by the time received by the notification time reception means among the electronic mails stored in the notification mail storage means The information processing apparatus according to claim 3, further comprising:   The information processing apparatus according to claim 1, wherein when there are a plurality of delay notifications to the administrator, the notification unit notifies the administrator of the notification as one notification. An information processing method in an information processing apparatus for executing processing on received data,
A monitoring schedule setting receiving unit that receives a setting of a schedule for monitoring execution of processing of the received data by the monitoring schedule setting receiving unit of the information processing apparatus;
A determination step of determining whether or not the processing of the data has been executed within a time specified by the monitoring schedule received by the monitoring schedule setting reception step;
Notification that the notification means of the information processing apparatus notifies the administrator that the data processing has not been executed when the determination process determines that the processing of the data has not been executed within the time specified by the monitoring schedule. Process,
An information processing method comprising: A program executed in an information processing apparatus that performs processing on received data,
The information processing apparatus;
Monitoring schedule setting accepting means for accepting setting of a schedule for monitoring execution of processing of the received data;
Determining means for determining whether or not the processing of the data has been executed within the time specified by the monitoring schedule received by the monitoring schedule setting receiving means;
When the determination unit determines that the processing of the data has not been executed within the time specified by the monitoring schedule, the determination unit functions as a notification unit that notifies the administrator that the processing has not been executed. program.

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