JP2013086972A - Home delivery support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a home delivery support system which raises efficiency of delivery time for a delivery clerk and a delivery car, and can save fuel expenses.SOLUTION: A delivery agent makes a client authentication RFID tag to be attached to a package locker and a client information recording medium loaded on a management box from client information obtained over the Internet, etc. from a client receiving a home delivery support service. The management box carried by the delivery clerk is applied to the package locker managed by the client for authentication. When authenticated, the package is taken in/out by turning on the power and unlocking an electric lock. The package locker includes two systems of the electric lock and a cylinder lock which is locked/unlocked by the client, wherein a notch of the electric lock is engaged with a lever of the cylinder lock, thereby opening the door by unlocking either one of the locks and unopening the door by locking either one of the locks. Because of this structure, the client can take in and out the package by operating the cylinder lock.

Description

  The present invention relates to a home delivery support system mainly operated by a delivery company, which enables delivery even while the customer who is the delivery destination is away, improves the operating efficiency of the delivery person and delivery vehicle, and stays home or away when the customer ships. The present invention relates to a delivery support system that allows a delivery person to pick up a package at any time.

  Conventionally, when parcels are delivered by courier, etc., while the delivery destination customer is not at home, it is common to issue an absence notification form, receive a specified time from the customer, and redeliver and deliver it. Poor time efficiency of delivery persons and delivery vehicles due to delivery and increase in fuel costs are issues.

JP-A-7-242297

  As mentioned above, delivery of parcels by delivery companies, such as conventional courier services, will be delivered sequentially to the customer according to the delivery route of the delivery person if there is no time designation from the customer, and if the customer is absent Issue an absence report and re-deliver it after receiving a time designation from the customer. In addition, when a delivery time is designated in advance, delivery is usually made to the customer as designated. However, if the customer is not at home, re-delivery is required, and if the time is specified, the delivery route may be passed several times depending on the time difference. Increasing the cost burden is an issue.

  Moreover, the necessity of delivery regarding foods such as raw meat, fresh fish, vegetables, lunch boxes, etc. is increased, and it is an issue to cope with expanding use.

  In order to solve the above-mentioned problems, Japanese Patent Laid-Open No. 7-242297 has been proposed for the purpose of enabling delivery regardless of the absence of a customer. Although this proposal is intended, it is an object of the present invention to provide a home delivery support system of the present invention as a means for solving the problem that requires improvement in operation.

  The home delivery support system of the present invention includes a business server that stores customer information obtained from a customer who wants to receive a home delivery support service via the Internet in a database and stores customer information for each delivery area. A sales office server having a customer extraction terminal for extracting and storing the extracted customer information in a database, a means for writing the extracted customer information to a customer information recording medium, and a reading of the recording medium in which the delivery record after delivery is written And a customer information management system of a delivery company that is connected to a terminal provided with a means for creating a tag for customer authentication so as to be able to communicate with each other, and stores the package to be delivered or shipped, and the created customer authentication A tag is attached to a predetermined position, and the door lock is kept in customer units with two systems: an electric lock that is unlocked by energization and a cylinder lock that is unlocked by the customer. A package locker to be inserted, an insertion section for loading the customer information recording medium, a means for comparing and authenticating customer information recorded on the loaded customer information recording medium and the authentication tag, and the package locker after authentication A customer's operation of the luggage locker operating system of the delivery person who wears a portable management box composed of a member such as a rechargeable battery to operate and operates the unlocking of the electric lock, and the cylinder lock of the luggage locker by the customer And a customer's luggage locker operating system that performs an unlocking operation.

  Further, the delivery information is recorded on the customer information recording medium loaded in the management box, and after the data is processed by the terminal having the customer information recording medium creating means, the delivery record is sent from the office server via a communication line such as the Internet. A means for distributing information to the customer is provided.

  The luggage locker used in the home delivery support system of the present invention is provided with two systems of an electric lock and a cylinder lock so that the door can be opened by unlocking one of the locks, and either one can be locked. The door is not opened.

  The package locker used in the home delivery support system of the present invention is provided with means for lowering the temperature inside.

  As a result of the present invention, since the delivery person can deliver while the customer is away or without the need for a specified time, the delivery time efficiency of the delivery person and the delivery vehicle is improved, and the fuel cost is also saved.

  By providing the luggage locker with refrigeration or freezing means, it is possible to store fresh food such as fresh meat, fresh fish or vegetables, and lunch boxes, leading to expanded use in food delivery in addition to the delivery business.

  Further, as an effect of the present invention, not only the convenience of delivery but also the usual package shipment of the customer is stored in the luggage locker at any time, so that it can be delivered to the delivery person even when absent, and the convenience of the customer is also increased.

The figure explaining an example of schematic structure of the home delivery support system of this invention Overview perspective view of luggage locker and management box used in the configuration of the home delivery support system of the present invention The enlarged view which shows the locking state of the electric lock and cylinder lock of the luggage locker used for the delivery support system of this invention The enlarged view which shows the state of unlocking by operating the electric lock of the luggage locker used for the home delivery support system of the present invention The enlarged view which shows the state of unlocking by operating the cylinder lock of the luggage locker used for the delivery support system of this invention

  Hereinafter, an embodiment of the home delivery support system of the present invention will be described.

  The home delivery support system of the present invention is, for example, a customer who is a consignment or sender side receives service provision after member registration with the delivery company such as home delivery service providing home delivery support service via the Internet etc. The delivery company provides and provides a package locker for storing packages to be delivered or shipped to registered customers for each customer with the customer authentication tag created based on the customer information attached. The customer installs it in a convenient place for safe storage and access.

  The customer information registered in the delivery company is databased, and is stored in the sales office server by being divided into sales office units or delivery area units by a customer extraction terminal connected via a network. The extracted customer information is stored in the sales office server. Is written in a USB memory or the like by a terminal connected to the terminal to create a customer information recording medium.

  The customer information recording medium is loaded into a management box carried by the delivery person, and by attaching the management box to the customer's luggage locker, customer information of the customer authentication tag and customer information from the loaded customer information recording medium Is verified by the verification means, and if it can be authenticated, the electric lock of the customer's luggage locker is unlocked, the door is opened, the luggage is taken in and out, the management box is removed from the luggage locker, and the electric lock is automatically Lock to.

  The management box is mounted at a predetermined position of a luggage locker, and a delivery record from after the authentication until the management box is removed after the loading / unloading is written on the customer information recording medium loaded in the management box, the package delivery or receipt date / time, etc. Information is recorded as the delivery management of the business operator, and is sent as a delivery record to the customer from the Internet or the like.

  The customer who received the delivery record, unlocks the cylinder lock with a predetermined key out of the two locks of the electric lock and the cylinder lock in the load locker, takes out the load, and in the case of shipment, Lock. Two systems of locks have a structure in which the door is opened when one of the locks is unlocked, and the door is not opened when one of the locks is locked.

  As described above, by using the home delivery support system of the present invention, the delivery person can be delivered while the customer is away or without specifying the delivery time, so the delivery time efficiency of the delivery person and the delivery vehicle is improved and the fuel cost is reduced. It also saves money. In addition, even when a customer normally ships a package, storing it in a luggage locker at any time regardless of the time, it can be delivered to a delivery person even when he / she is away, and the convenience of the customer is enhanced.

  Next, an embodiment of the home delivery support system of the present invention will be described with reference to the drawings.

  A customer who intends to use the service of the home delivery support system registers as a password or other customer information via the Internet or the like to the delivery company that provides the service, and the registered customer information is converted into a database on the server 1 of the delivery company. Saved. The stored database is divided by the customer extraction terminal 3 into sales office units or delivery area units of the delivery company, and stored in the server 2 such as each business office. In addition to the above, the classification can be divided into efficient contents according to the purpose of the delivery company, such as by delivery route, and can be stored.

  The divided and stored database is written to a recording medium such as a USB by a data writing means of a terminal 4 connected to the server 2 via a network to create a customer information recording medium 7. The terminal 4 also includes a means for taking out data necessary for customer authentication such as a password from the server 2 and writing it in the customer authentication tag 8 and a delivery record data processing means, and constitutes a customer information management system 1a of the delivery company. ing.

  For customers who have registered the information in order to use the service of the home delivery support system, after completing various procedures determined by the delivery company, the package with the customer authentication tag 8 that is managed in units of customers pasted in a predetermined position A locker 5 is provided by the delivery company, and the baggage locker 5 is installed in a place where the storage of the baggage is safe and convenient.

  In addition to the authentication tag 8, the luggage locker 5 includes a mounting portion 12 of a management box 6 carried by the delivery person, an electric lock 14 that is unlocked when electricity is supplied, and a cylinder lock 17 that is operated when a customer takes in and out the luggage. And an indicator lamp 15 when energized.

  The delivery person carries the management box 6 when delivering the package. The management box 6 includes an insertion port 19 for loading the created customer information recording medium 7, data verification means for authentication, a rechargeable battery, a reader for reading the customer authentication tag 8, and the like. Yes. In addition, a charger is prepared in a predetermined place such as a delivery car so that the battery can be charged at any time.

  When the delivery person attaches the management box 6 to the attachment part 12 of the luggage locker 5 installed by the customer of the delivery package, the electrode terminal 9 comes into contact with the coil terminal 10 of the luggage locker 5 and is energized. The reader reads the authentication tag 8 affixed at a predetermined position, and the customer information of the loaded customer information recording medium 7 is collated by the data collating means. If the result is authentic, the package locker 5 is energized. When authentication is not possible, no power is supplied. The electric lock 14 is unlocked in the package locker 5 that is energized with authentication, and the door 16 can be opened to store the delivered package.

  After the package is stored, the delivery person closes the door 16 and removes the management box 6 from the package locker 5, and then the power is cut off and the electric lock 14 is automatically locked to complete the delivery. Further, from the authentication of the customer authentication tag 8 to the locking of the electric lock 14 is recorded as a delivery record in the customer information recording medium 7 loaded in the management box 6.

  As described above, the delivery locker operation system 5a of the delivery person is constituted from the time when the delivery person attaches the management box 6 to the luggage locker 5 until the customer authentication, unlocking, luggage storage, and removal of the management box 6 from the luggage locker 5. .

  The delivery record recorded in the customer information recording medium 7 is processed by the delivery record data processing means by being loaded into the terminal 4 for creating the customer information recording medium 7, and is used for the delivery management history of the delivery company, Also, predetermined contents are delivered to the customer via the server as a delivery record.

  When the customer opens the door 16 of the luggage locker 5 such as taking out the delivery luggage stored in the luggage locker 5 or storing the luggage shipped by the customer, the cylinder lock 17 provided in the luggage locker 5 is The customer unlocks with a predetermined key 18 held by the customer and opens the door 16. Similarly, the locking after the door 16 is closed constitutes the customer's luggage locker operating system 5 b operated with the key 18.

  Although the door 16 is attached to the luggage locker 5 so as to be opened and closed, it is usually locked and closed regardless of the storage of the luggage. For this reason, there are provided two systems of locks, an electric lock 14 and a cylinder lock 17 that can be operated to unlock or lock the door 16 by both the delivery person and the customer.

  The configuration of the two systems of locks will be described with reference to the drawings. FIG. 3 shows the state of the electric lock 14 and the cylinder lock 16 when the door 16 is locked, and the iron core 22 inserted into the electromagnetic coil 23 of the electric lock 14 fixed at a predetermined position of the load locker 5. By pulling up the rear part of the notch 20 connected with the spring 24 by the spring 24, the hook-shaped tip part of the notch 20 is lowered with the fulcrum pin 25 as an axis, and the lever 21 of the cylinder lock 17 fixed to the door 16 is entangled. The door 16 is locked by matching.

  In order for the delivery person to unlock the locked door 16, the management box 6 is attached to a predetermined position of the luggage locker 5 by attaching the management box 6 from the rechargeable battery provided in the management box 6 via the coil terminal 10. Then, the electromagnetic coil 23 of the electric lock 14 is energized to attract the iron core 14 downward. When the notch 20 connected to the iron core 14 is lowered, as shown in FIG. 4, the hook-shaped tip portion is pulled up around the fulcrum pin 25, and the entanglement with the lever 21 of the cylinder lock 17 is released, thereby unlocking. As a result, the door 16 opens. In order to lock from the unlocked state, the delivery box removes the management box 6 from the luggage locker 5, so that the energization to the electromagnetic coil 23 is stopped and the suction is released. By pulling up with the pulling force, the hooked tip of the notch 20 connected is lowered, and the entanglement with the lever 21 returns to the locked state shown in FIG.

  Further, in order for the customer to unlock the locked state shown in FIG. 3, as shown in FIG. 5, the cylinder lock 17 fixed to the door 16 is rotated in the unlocking direction with the key 18 held in advance by the customer and connected. When the lever 21 is rotated, the entanglement of the notch 20 of the electric lock 14 with the hook-shaped tip is released, unlocked and the door 16 is opened. When the customer is locked, the cylinder lock 17 is rotated by the key 18 in the locking direction and returned to the state shown in FIG.

  In order to expand the purpose of use of the present invention, it is possible to store fresh food such as fresh meat, fresh fish or vegetables, lunch boxes, etc. For example, a small refrigerator or freezer etc. as a luggage locker, the configuration of the two-system lock described above, or the management box By using the same structure as the luggage locker 5 such as the unlocking operation of the electronic lock 14, it can be used for delivery of the fresh food.

  As mentioned above, although the Example of this invention was described with reference to drawings, this invention is not limited to the form of an Example, It can change into a various form in the technical scope of this invention.

DESCRIPTION OF SYMBOLS 1 Provider server 1a Delivery company customer information management system 2 Sales office server 3 Customer extraction terminal 4 Terminal 5 Baggage locker 5a Delivery person baggage locker operation system 5b Customer baggage locker operation system 6 Management box 7 Customer information recording medium 8 Customer authentication tag 9 Electrode terminal 10 Coil terminal 11 Terminal plate 12 Mounting part 13 Stopper 14 Electric lock 15 Indicator light 16 Door 17 Cylinder lock 18 Key 19 Insertion port 20 Notch 21 Lever 22 Iron core 23 Electromagnetic coil 24 Spring 25 Support pin

Claims (4)

  Extraction is provided with a carrier server that stores and stores customer information acquired via the Internet etc. from customers who want to receive delivery support services, and a customer extraction terminal that extracts customer information for each delivery area A sales office server that stores the customer information in a database, a means for writing the extracted customer information to a customer information recording medium, and a means for reading a recording medium in which a delivery record after delivery is written, and for customer authentication A delivery service customer information management system connected to a terminal equipped with a tag creation means so as to be able to communicate with each other, and a package to be delivered or shipped are stored, and the created customer authentication tag is pasted at a predetermined position. In addition, the lock on the door includes an electric lock that is unlocked by energization and a cylinder lock that is unlocked by the customer. Insertion section for loading information recording medium, comparison authentication means between customer information recorded on loaded customer information recording medium and authentication tag, rechargeable battery for energizing the package locker after authentication, etc. The delivery locker operating system for the delivery person who operates the unlocking of the electric lock, and the customer operates the cylinder lock of the luggage locker to perform the unlocking operation. A delivery support system comprising a customer's luggage locker operating system.   Record the delivery information on the customer information recording medium loaded in the management box, process the data at a terminal equipped with the customer information recording medium creation means, and then deliver the delivery record information from the office server via a communication line such as the Internet. The home delivery support system according to claim 1, further comprising means for delivering to the customer.   The luggage locker has two systems, an electric lock and a cylinder lock. When one of the locks is unlocked, the door opens, and when either one is locked, the door does not open. The luggage locker according to claim 1.   4. The luggage locker according to claim 1, further comprising means for lowering the inside of the luggage locker.

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