JP2013045330A - Order batch management system, order batch management terminal, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To collectively manage orders from respective order terminals.SOLUTION: At least one order terminal 11A among a plurality of order terminals 11A, 11B, 11C functions as an order batch management terminal, and the remainder other terminals 11B, 11C function as an order batch management object terminal, which is an object under management of the order batch management terminal. The order terminal 11A, which is the order batch management terminal, includes an order accepting part 55A and an order information generating part 54A. When an order is sent from the order terminals 11B, 11C, the order accepting part 55A determines whether to accept the order from the order terminals 11B, 11C. When the order accepting part 55A determines to accept the order, the order information generating part 54A generates order information. As a result, processing for the order advances in the order terminal 11A, which is the order batch management terminal, by the generation of the order information in the order information generating part 54A.

Description

  The present invention relates to an order batch management system, an order batch management terminal, and a program.

  2. Description of the Related Art Conventionally, order terminals that can be ordered by customer operations for each table are installed in restaurants. Such an order terminal can collectively manage a plurality of orders, and thus contributes to easy and quick accounting. Furthermore, even if the group members are divided into a plurality of tables and seated separately and ordered using a plurality of order terminals installed on each of the plurality of tables, the plurality of order terminals There is a technique for accounting for each order from the group (for example, see Patent Document 1).

Japanese Patent No. 3416896

  However, in the technique described in Patent Document 1, since orders from each order terminal can be freely performed, neither the customer side nor the store side can grasp the order in order terminal units. As a result, problems such as, for example, exceeding the entire budget at the time of accounting or placing an order in duplicate.

  An object of the present invention is to be able to collectively manage orders from each order terminal.

  An order collective management system according to an aspect of the present invention is an order collective management system that processes orders from a plurality of order terminals, and at least one of the order terminals functions as an order collective management terminal. However, in the state where the other order terminals function as the order collective management target terminals that are managed by the order collective management terminal, the order collective management terminal receives an order from the order collective management target terminal. If there is an order, the order necessity judgment means for judging whether or not to allow the order of the order collective management target terminal and the order necessity judgment means make a decision to authorize the order. Order accepting means for accepting, and processing of the order proceeds upon acceptance of the order in the order accepting means. And features.

  According to the present invention, orders from each order terminal can be managed collectively.

1 is a system configuration diagram illustrating a configuration of an order batch management system according to an embodiment of the present invention. It is a block diagram which shows the hardware constitutions of an order terminal among the order collective management systems of FIG. It is a functional block diagram which shows the functional structure of the order terminal of FIG. It is a flowchart explaining the flow of the order process which the order terminal of FIG. 2 performs. It is a flowchart explaining the detailed flow of the mode switching process of step S1 of the order process of FIG. It is a flowchart explaining the detailed flow of the batch management mode process of step S3 of the order process of FIG. It is a flowchart explaining the detailed flow of the batch management object mode process of step S4 of the order process of FIG. FIG. 2 is an arrow chart for explaining a relationship between processes when a plurality of order terminals belonging to the order batch management system in FIG.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a system configuration diagram showing the configuration of an order batch management system according to an embodiment of the present invention.
The order batch management system is installed, for example, in a restaurant shop, and as shown in FIG. 1, three order terminals 11A to 11C, a controller terminal 12, a kitchen terminal 13, and an ECR (Electronic Cash Register: electronic cash register). 14).
Hereinafter, when it is not necessary to individually distinguish the order terminals 11A to 11C, they are collectively referred to as “order terminal 11”. In this way, when the last alphabet of the code is omitted, the last alphabet of the code attached to the component of the order terminal 11 is also omitted.

One order terminal 11 is installed for each table in the store, generates order information indicating an order made by an operation of a customer sitting on the table, and transmits the order information to the controller terminal 12. In the present embodiment, the order terminal 11 has a so-called touch panel. Therefore, the customer can easily and quickly make a desired order simply by performing an operation of touching his / her finger or the like on the screen (hereinafter referred to as “touch operation”).
Thus, since the order terminal 11 is often installed for each table, the number of the order terminals 11 differs for each store. That is, although three order terminals 11 are illustrated in FIG. 1, this is merely an example.

Here, when the members of the group are seated divided into a plurality of tables, a touch operation is individually performed on each of the plurality of order terminals 11 installed on each of the plurality of tables.
Therefore, in the present embodiment, it is determined whether or not to accept orders from other order terminals 11 to the order terminal 11 operated by a representative of the group, for example, a so-called banquet secretary, among the plurality of order terminals 11. Authority to decide is given by setting. In other words, the order terminal 11 to which such authority is given performs batch management of orders from other order terminals 11, that is, group orders. Therefore, hereinafter, the order terminal 11 that collectively manages the orders of the group is particularly referred to as an “order batch management terminal 11”.
On the other hand, the other order terminal 11 to be managed by the order batch management terminal 11 is particularly referred to as “order batch management target terminal 11”.
In the example of FIG. 1, the order terminal 11A functions as an order batch management terminal, and each of the order terminal 11B and the order terminal 11C functions as an order batch management target terminal.

The order collective management target terminal 11B or 11C generates order information indicating the order made by the touch operation, and transmits it to the order collective management terminal 11A. Upon receiving the order information from the order batch management target terminal 11B or 11C, the order batch management terminal 11A determines whether to accept the order indicated by the order information. Then, the order collective management terminal 11 </ b> A generates order information indicating the accepted order and transmits it to the controller terminal 12.
Note that the order collective management terminal 11 </ b> A also generates order information indicating the order and sends it to the controller terminal 12 when an order is made by a touch operation on the own device.

The controller terminal 12 receives the order information from the order batch management terminal 11A and transmits it to the kitchen terminal 13 and the ECR 14.
In addition, the controller terminal 12 executes various controls while transmitting / receiving various information to / from the order terminal 11, the kitchen terminal 13, or the ECR 14.

Upon receiving the order information from the controller terminal 12, the kitchen terminal 13 prints out the order indicated by the order information and outputs it. Thereby, cooking corresponding to the order output from the kitchen terminal 13 is performed in the kitchen.
When receiving the order from the controller terminal 12, the ECR 14 receives the order indicated by the order information and accumulates information related to the accounting process. Then, the ECR 14 executes the accounting process for the group at the time of accounting for the group using the plurality of order terminals 11 described above.

  FIG. 2 is a block diagram showing a hardware configuration of the order terminal 11 used in the order batch management system of FIG.

  The order terminal 11 includes a CPU (Central Processing Unit) 21, a ROM (Read Only Memory) 22, a RAM (Random Access Memory) 23, a bus 24, an input / output interface 25, an input unit 26, and an output unit 27. A storage unit 28, a communication unit 29, and a drive 30.

  The CPU 21 executes various processes according to a program recorded in the ROM 22 or a program loaded from the storage unit 28 to the RAM 23.

  The RAM 23 appropriately stores data necessary for the CPU 21 to execute various processes.

  The CPU 21, ROM 22, and RAM 23 are connected to each other via a bus 24. An input / output interface 25 is also connected to the bus 24. An input unit 26, an output unit 27, a storage unit 28, a communication unit 29, and a drive 30 are connected to the input / output interface 25.

The input unit 26 is composed of various buttons and the like, and inputs various information according to user instruction operations.
The output unit 27 includes a display, a speaker, and the like, and outputs images and sounds.
In the present embodiment, the input unit 26 and the output unit 27 are configured by a touch panel type liquid crystal display in which a touch sensor is superimposed on the display.
The storage unit 28 is composed of a hard disk, a DRAM (Dynamic Random Access Memory), or the like, and stores data of various types of information.
The communication unit 29 controls wireless communication performed with other order terminals 11 and the controller terminal 12, and controls communication performed with other devices (not shown) via a network including the Internet. .

  A removable medium 31 composed of a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is appropriately attached to the drive 30. The program read from the removable medium 31 by the drive 30 is installed in the storage unit 28 as necessary. The removable medium 31 can also store various data such as information data stored in the storage unit 28 in the same manner as the storage unit 28.

FIG. 3 is a functional block diagram showing a functional configuration for executing the order process among the functional configurations of the order terminal 11 of FIG.
“Order process” is a series of processes related to an order until each order terminal 11 transmits order information in a set mode.
The order process is mainly executed in the order terminal 11, but the function executed by the order terminal 11 differs depending on the setting.
The order terminal 11 is switched to one of the collective management mode and the collective management target mode in a mode switching process described later.
The “collective management mode” is a mode in which the order terminal 11 functions as an order collective management terminal, and orders made to other order terminals 11 functioning as order collective management target terminals can be managed collectively. Mode.
The “collective management target mode” is a mode in which the order terminal 11 functions as an order collective management target terminal and is a mode in which an order cannot be performed unless the order terminal 11 functions as an order collective management terminal. .
In the example of FIG. 3, in accordance with the example of FIG. 1, among the order terminals 11A, 11B, and 11C, the order terminal 11A is switched to the collective management mode and functions as an order collective management terminal, and the order terminals 11B and 11C are collective. The mode is switched to the management target mode and functions as an order batch management target terminal.
Hereinafter, in order to clarify which one of the order terminals 11 functions, the code of the corresponding order terminal 11 is added at the end of the code of each component (hardware block in FIG. 2 and functional block in FIG. 3). The last letter of is attached. However, when the difference between the order terminals 11 is not necessary, the alphabet will be omitted.

  When the order collective management terminal 11A executes the order process, in the CPU 21A, a mode setting unit 51A, a mode switching unit 52A, an order input detection unit 53A, an order information generation unit 54A, and an order entrusting unit 55A , Works. In the communication unit 29A, a mode information transmission unit 61A, an order information reception unit 62A, and an order information transmission unit 63A function.

The mode setting unit 51A sets one of the collective management mode and the collective management target mode. In this example, a group representative (banquet secretary, etc.) instructs the collective management mode by performing a touch operation with the input unit 26A, and the mode setting unit 51A receives the instruction and receives the instruction from the order terminal 11A. Set the batch management mode as the mode.
The mode switching unit 52A switches to the mode set by the mode setting unit 51A. In this example, the mode switching unit 52A switches to the collective management mode. Thereby, the order terminal 11A functions as an order batch management terminal.
The mode information transmission unit 61A transmits information on the mode switched by the mode setting unit 51A. In this example, the mode information transmission unit 61A transmits mode information indicating that the own device (order terminal 11A) is an order batch management terminal.

The order input detection unit 53A receives an operation at the input unit 26A and detects an order input.
The order information generation unit 54A generates order information based on the detection of the order by the order input detection unit 53A.

The order information receiving unit 62A receives order information from the order collective management target terminal 11B or 11C (only the order collective management target terminal 11B is shown in the example of FIG. 3).
Order accepting unit 55A determines whether or not to accept the order indicated by the order information received by order information receiving unit 62A in response to a touch operation on input unit 26A. That is, a group representative (such as a banquet secretary) can determine whether or not to accept an order made by a member sitting at another table simply by touching the input unit 26A.
Further, the order acceptance unit 55A may accept the order when a predetermined condition is satisfied, or conversely prohibit the acceptance. For example, as a predetermined condition for prohibiting order acceptance, it is possible to adopt a condition that the amount of the ordered item exceeds a predetermined amount. Further, for example, as a predetermined condition for accepting an order, a condition that a specific food or drink such as beer is ordered can be adopted. Such a predetermined condition is not particularly limited in both type and number. By opening the setting of such predetermined conditions to the group, the manager of the group (banquet secretary, etc.) can flexibly set the rules for commissioning the group's own order by combining several arbitrary conditions. And easy to enact.
The order information transmitting unit 63A transmits the order information generated by the order information generating unit 54A to the controller terminal 12.

  Further, in the order batch management system, when the order batch management target terminal 11B executes the order process, the CPU 21B has a mode setting unit 51B, a mode switching unit 52B, an order input detection unit 53B, and order information generation. The unit 54B functions. In the communication unit 29B, an order information transmitting unit 63B and a mode information receiving unit 64B function.

The mode setting unit 51B sets one of the collective management mode and the collective management target mode. In this example, since the mode information indicating that the order terminal 11A has become an order batch management terminal by setting the batch management mode is transmitted, the mode information receiving unit 64B receives the mode information and sets the mode setting. To the unit 51B. The mode setting unit 51B receives the mode information and sets the collective management target mode as the mode of the order terminal 11B.
The mode switching unit 52B switches to the mode set by the mode setting unit 51B. In this example, the mode switching unit 52B switches to the collective management target mode. Thereby, the order terminal 11B functions as an order collective management target terminal.

The order input detection unit 53B receives an operation at the input unit 26B and detects an input of the order.
The order information generation unit 54B generates order information based on the detection of the order by the order input detection unit 53B.
The order information transmitting unit 63B transmits the order information generated by the order information generating unit 54B to the order collective management terminal 11A.
As described above, this order information becomes effective only when it is entrusted by the order collective management terminal 11A, and is transmitted to the kitchen terminal 13 and the ECR 14 via the controller terminal 12. In other words, this order information becomes invalid without being sent to the kitchen terminal 13 or the ECR 14 via the controller terminal 12 unless it is entrusted by the order batch management terminal 11A.

  Although not shown, the order terminal 11C functions as an order collective management target terminal, and thus has basically the same functional configuration as the order terminal 11B.

Next, an order process executed by the order terminal 11 of FIG. 2 having the functional configuration of FIG. 3 will be described with reference to FIGS.
FIG. 4 is a flowchart for explaining the flow of order processing executed by the order terminal 11 of FIG. 2 having the functional configuration of FIG.
When the order process is executed, the functional blocks shown in FIG. 3 function in the CPU 21 and the communication unit 29, and the following process is executed. That is, the operation subject of the following steps corresponds to the CPU 21 or the communication unit 29 in hardware. However, in order to facilitate the understanding of the present invention, the processing of the following steps will be described on the assumption that each functional block functioning in the CPU 21 or the communication unit 29 is an operation subject.
The order process starts when a touch operation for instructing the order terminal 11 to start the order process is performed.

  In step S1, the mode setting unit 51 and the mode switching unit 52 of the order terminal 11 execute a mode switching process. As a result, the mode of the order terminal 11 is switched to the order batch management terminal or the order batch management target terminal. Details of the mode switching process will be described later with reference to FIG.

  In step S2, the mode switching unit 52 of the order terminal 11 determines whether or not the mode set in step S1 is the collective management mode.

When the collective management mode is set for the order terminal 11, it is determined as YES in Step S2, and the process proceeds to Step S3.
In step S3, the order terminal 11 to which the batch management mode is set, that is, the order input detection unit 53 to the order consignment unit 55 of the order batch management terminal 11 (order terminal 11A in the example of FIG. 3) perform a touch operation on the own device. Or a series of processes until the order information indicating the accepted order from the other order batch management target terminal 11 is transmitted to the controller terminal 12. Such a series of processing is hereinafter referred to as “batch management mode processing”. When the collective management mode process is executed, the order process ends. Details of the batch management mode processing will be described later with reference to FIG.

On the other hand, when the collective management target mode is set for the order terminal 11, it is determined as NO in Step S2, and the process proceeds to Step S4.
In step S4, the order terminal 11 to which the collective management target mode is set, that is, the order input detection unit 53 to the order consignment unit 55 of the order collective management target terminal 11 (order terminals 11B and 11C in the example of FIG. 3) A series of processes until order information indicating an order based on a touch operation on the machine is transmitted to the order batch management terminal 11 is executed. Such a series of processing is hereinafter referred to as “batch management target mode processing”. When the collective management target mode process is executed, the order process ends. Details of the batch management target mode processing will be described later with reference to FIG.

  Next, in the order process, details of each of the mode switching process in step S1, the collective management mode process in step S3, and the collective management target mode in step S4 will be described individually in that order.

FIG. 5 is a flowchart for explaining the detailed flow of the mode switching process of step S1 in the order process of FIG.
In the mode switching process, it is assumed that each of the plurality of order terminals 11 (three order terminals 11A to 11C in the example of FIG. 3) operated in the group is mutually recognized.

  In step S <b> 21, the mode setting unit 51 determines whether or not a touch operation for designating the own device as an order batch management terminal has been performed.

When such a touch operation is performed, it is determined as YES in Step S21, and the process proceeds to Step S22.
In step S22, the mode setting unit 51 sets the mode of the own device to the collective management mode.
In step S <b> 23, the mode information transmission unit 61 transmits mode information indicating that the own device is an order batch management terminal to other order terminals 11.
In step S26, the mode switching unit 52 switches to the mode set in the own device in the process of step S22, that is, the collective management mode.
As a result, the order terminal 11 functions as an order collective management terminal, and the mode switching process ends. That is, the process of step S1 of the order process of FIG. 4 ends, and the process proceeds to step S2.

On the other hand, when the touch operation for designating the own device as the order batch management terminal is not performed, it is determined as NO in Step S21, and the process proceeds to Step S24.
In step S24, the mode information receiving unit 64 determines whether or not mode information indicating that it is an order batch management terminal is transmitted from another order terminal 11.
If the other order terminal 11 has not transmitted the fact that it is the order collective management terminal, it is determined NO in step S24, the process returns to step S21, and the subsequent processes are repeated. That is, while the touch operation for designating the own device as the order collective management terminal is not performed and the mode information is not transmitted from the other order terminal 11, the steps S21 (NO) and S24 (NO) are performed. The loop process is repeated and the mode switching process enters a standby state. Thereafter, when the mode information is transmitted from another order terminal 11, it is determined as YES in Step S24, and the process proceeds to Step S25.
In step S25, the mode setting unit 51 sets the own device mode to the collective management target mode.
In step S26, the mode switching unit 52 switches to the mode set in the own device in the process of step S25, that is, the collective management target mode.
As a result, the order terminal 11 functions as an order collective management target terminal, and the mode switching process ends. That is, the process of step S1 of the order process of FIG. 4 ends, and the process proceeds to step S2.

Next, the batch management mode process of step S3 executed when the mode is switched to the batch management mode by the mode switching process of step S1 in the order process of FIG. 4 will be described.
FIG. 6 is a flowchart for explaining the detailed flow of the batch management mode process of step S3 in the order process of FIG.

In step S41, the order input detection unit 53 determines whether or not an order input (touch operation) has been performed.
If there is no order input, it is determined as NO in Step S41, and the process proceeds to Step S42.

In step S <b> 42, the order information receiving unit 62 determines whether or not order information from another order batch management target terminal 11 has been received.
If the order information is not received, it is determined as NO in step S42, the process returns to step S41, and the subsequent processes are repeated.
On the other hand, when the order information is received, it is determined as YES in Step S42, and the process proceeds to Step S43.

In step S43, the order entrusting unit 55 determines whether or not to accept the order indicated by the order information from the other order batch management target terminals 11 according to the content of the touch operation by the group manager (banquet secretary) or the like. Determine whether.
If the order has been entrusted, YES is determined in step S43, and the process proceeds to step S44.
In step S <b> 44, the order information generation unit 54 generates order information based on the order information from the other order batch management target terminals 11. In this case, information different from the order information from the other order batch management target terminal 11 may be newly generated as the order information, or the order information from the other order batch management target terminal 11 May be used as it is.
In step S <b> 45, the order information transmission unit 63 transmits the order information to the controller terminal 12.
Thereby, the collective management mode process of step S3 in the order process of FIG. 4 ends. That is, the entire order process is also completed.

On the other hand, when the order indicated by the order information from the other order batch management target terminal 11 is not entrusted, it is determined as NO in Step S43, and the process proceeds to Step S46.
In step S46, the order entrusting unit 55 discards the order. As a result, orders from the order collective management target terminal are not processed.
Thereby, the collective management mode process of step S3 in the order process of FIG. 4 ends. That is, the entire mode process is also completed.

When an order is made directly by a touch operation on the order batch management terminal 11 (when an order is input), it is determined as YES in Step S41, and the process proceeds to Step S44.
In step S44, the order information generation unit 54 generates order information based on the content of the touch operation.
In step S <b> 45, the order information transmission unit 63 transmits the order information to the controller terminal 12.
Thereby, the collective management mode process of step S3 in the order process of FIG. 4 ends. That is, the entire order process is also completed.

Next, the batch management target mode process of step S4 executed when the mode switching process of step S1 is switched to the batch management target mode in the order process of FIG. 4 will be described.
FIG. 7 is a flowchart illustrating details of the flow of the collective management target mode process in step S4 in the order process of FIG.

In step S61, the order input detection unit 53 determines whether or not an order input (touch operation) has been performed.
If there is no order input, it is determined as NO in Step S61, and the process returns to Step S61 again. That is, until the order is input, the determination process in step S61 is repeatedly executed, and the collective management target mode process enters a standby state. Thereafter, if there is an order input, it is determined as YES in step S62, and the process proceeds to step S62.
In step S62, the order information generation unit 54 generates order information based on the content of the touch operation.
In step S <b> 63, the order information transmission unit 63 transmits the order information to the order batch management terminal 11.
Thereby, the collective management target mode process of step S4 in the order process of FIG. 4 ends. That is, the entire order process is also completed.

The order processing from the viewpoint of one order terminal 11 has been described above. Next, the relationship of mutual processing when a plurality of order terminals 11 execute order processing will be described with reference to FIG.
FIG. 8 is an arrow chart for explaining the relationship between the processes when each of the order terminals 11A to 11C belonging to the order batch management system of FIG. 1 executes the order process.

  In step S1, each mode setting unit 51 of each of the order terminals 11A to 11C executes the mode switching process of FIG. As a result, the order terminal 11A functions as an order batch management terminal, and each of the order terminals 11B and 11C functions as an order batch management target terminal.

In step S2, each mode setting unit 51 of each order terminal 11A to 11C determines whether or not it is the collective management mode.
In order collective management terminal 11A, it is determined as YES in step S2, and the process proceeds to step S3. In step S3, the order batch management terminal 11A executes batch management mode processing.
On the other hand, in the order collective management target terminals 11B and 11C, it is determined as NO in Step S2, and the process proceeds to Step S4. In step S4, the order collective management terminal 11A executes the collective management target mode process.

Hereinafter, the relationship between the mutual processing when the order collective management terminal 11A executes the collective management mode process and each of the order collective management target terminals 11B and 11C executes the collective management target mode process as described above. A specific example will be described.
In this specific example, the order for the order batch management terminal 11A, the order for the order batch management target terminal 11B, and the order for the order batch management target terminal 11C are executed in that order. In this case, the order for the order collective management target terminal 11B is not accepted, while the order for the order collective management target terminal 11C is accepted.

First, it is assumed that an order is input to the order collective management terminal 11A. In this case, the order input detection unit 53A of the order batch management terminal 11A determines that there is an order input in step S41 (determines that it is YES), and advances the process to step S44.
In step S44, the order information generation unit 54A of the order collective management terminal 11A generates order information based on the order input.
In step S45, the order information transmission unit 63A of the order batch management terminal 11A transmits the order information to the controller terminal 12.
As a result, the order information is transmitted from the controller terminal 12 to the kitchen terminal 13 and the ECR 14, and the order indicated by the order information is accepted by the store.

Next, it is assumed that there is an order input for the order collective management target terminal 11B. In this case, the order input detection unit 53B of the order batch management target terminal 11B determines that there is an order input in step S61 (determines that it is YES), and advances the process to step S62.
In step S62, the order information generation unit 54B of the order batch management target terminal 11B generates order information based on the order input.
In step S63, the order information transmission unit 63B of the order batch management target terminal 11B transmits the order information to the order batch management terminal 11A.
Then, the order information receiving unit 62A of the order collective management terminal 11A receives the order information, determines that the answer is YES in Step S42, and advances the process to Step S43.
In step S43, the order entrusting unit 55A of the order collective management terminal 11A determines that the order is not entrusted (determined as NO), and the process proceeds to step S46. In step S46, the order entrusting unit 55A of the order collective management terminal 11A discards the order.
In this case, since the order information is not transmitted from the controller terminal 12 to the kitchen terminal 13 or the ECR 14, the order indicated by the order information is not accepted by the store.

Next, it is assumed that an order is input to the order collective management target terminal 11C. In this case, the order input detection unit 53C (not shown) of the order batch management target terminal 11C determines that there is an order input in step S61 (determines that it is YES), and advances the process to step S62.
In step S62, the order information generation unit 54C (not shown) of the order collective management target terminal 11C generates order information based on the order input.
In step S63, the order information transmitting unit 63C (not shown) of the order batch management target terminal 11C transmits the order information to the order batch management terminal 11A.
Then, the order information receiving unit 62A of the order collective management terminal 11A receives the order information, determines that the answer is YES in Step S42, and advances the process to Step S43.
In step S43, the order entrusting unit 55A of the order collective management terminal 11A determines that the order is entrusted (determined as YES), and the process proceeds to step S44.
In step S44, the order information generation unit 54A of the order batch management terminal 11A generates order information based on the order information from the order batch management target terminal 11C.
In step S45, the order information transmission unit 63 of the order batch management terminal 11A transmits the order information to the controller terminal 12.
As a result, the order information is transmitted from the controller terminal 12 to the kitchen terminal 13 and the ECR 14, and the order indicated by the order information is accepted by the store.

In the order collective management system configured as described above, among the plurality of order terminals 11A, 11B, and 11C, the order terminal 11A functions as an order collective management terminal, and the other order terminals 11B and 11C include the order collective terminal. Functions as a managed terminal.
The order collective management terminal 11A includes an order entrusting unit 55A and an order information generating unit 54A.
When there is an order from the order terminal 11B or 11C, the order acceptance unit 55A determines whether or not to accept the order of the order terminal 11B or 11C.
The order information generation unit 54A generates order information when the order acceptance unit 55A determines to accept the order.
As a result, the order collective management terminal 11A proceeds with the process related to the order, here the process of transmitting the order information to the controller terminal 12, with the generation of the order information in the order information generation unit 54A.
Therefore, in the order batch management system, the order batch management terminal 11A can collectively manage the orders of the managed order batch management target terminals 11B and 11C.

The order terminal 11 further includes a mode setting unit 51.
The mode setting unit 51 is a mode that functions as an order batch management terminal (order batch management mode), and a mode that functions as an order batch management target terminal when another order terminal 11 functions as an order batch management terminal (order batch management). Target mode).
Thereby, a manager (banquet secretary) or the like of the group using the plurality of order terminals 11 can freely set the mode of each of the plurality of order terminals 11.

  In addition, this invention is not limited to the above-mentioned embodiment, The deformation | transformation in the range which can achieve the objective of this invention, improvement, etc. are included in this invention.

  In the above-described embodiment, the order collective management terminal 11 transmits order information from other order collective management target terminals 11 to determine whether the order is necessary, and then transmits the result to the controller terminal 12. However, the present invention is not limited to this. Others For example, the order information from the order collective management target terminal 11 may be transmitted to the controller terminal 12 without going through the order collective management terminal 11. In this case, the controller terminal 12 If it is determined that the order is from the terminal, the order collective management terminal 11 may confirm the necessity of the order.

In addition to the above-described embodiment, the order collective management terminal 11A may notify the order collective management target terminal 11B or 11C of whether or not the order is accepted by the order accepting unit 55.
In this case, if the member seated at the table using the order batch management target terminal 11B or 11C is not ordered, the reason is that the group manager (banquet secretary) using the order batch management terminal 11A, etc. It is possible to easily and reliably recognize whether it is due to the determination of the above or due to a mistake in the order of the store.

In addition to the above-described embodiment, the order collective management terminal 11A may be able to modify the contents of the order from the order collective management target terminal 11B or 11C.
As a result, the group manager (banquet secretary, etc.) can use the order collective management terminal 11A to appropriately modify the orders from the order collective management target terminals 11B and 11C. Management can be performed in detail and appropriately.

The series of processes described above can be executed by hardware or can be executed by software.
In other words, the functional configuration of FIG. 3 is merely an example, and is not particularly limited. That is, it is sufficient that each order terminal 11A, 11B, and 11C has a function capable of executing the above-described series of processing as a whole, and what functional block is used to realize this function is particularly shown in FIG. It is not limited to examples.
In addition, one functional block may be constituted by hardware alone, software alone, or a combination thereof.

When a series of processing is executed by software, a program constituting the software is installed on a computer or the like from a network or a recording medium.
The computer may be a computer incorporated in dedicated hardware. The computer may be a computer capable of executing various functions by installing various programs, for example, a general-purpose personal computer.

  In this case, the recording medium including the program executed by the computer is not only configured by the removable medium 31 of FIG. 2 distributed separately from the apparatus main body in order to provide the program to the user, but is also preinstalled in the apparatus main body. The recording medium is provided to the user in a state of being recorded. The removable medium 31 is composed of, for example, a magnetic disk (including a floppy disk), an optical disk, a magneto-optical disk, or the like. The optical disk is composed of, for example, a CD-ROM (Compact Disk-Read Only Memory), a DVD (Digital Versatile Disk), or the like. The magneto-optical disk is configured by an MD (Mini-Disk) or the like. In addition, the recording medium provided to the user in a state of being preinstalled in the apparatus main body includes, for example, the ROM 22 in FIG. 2 in which the program is recorded, the hard disk included in the storage unit 28 in FIG.

In the present specification, the step of describing the program recorded on the recording medium is not limited to the processing performed in time series along the order, but is not necessarily performed in time series, either in parallel or individually. The process to be executed is also included.
Further, in the present specification, the term “system” means an overall apparatus including a plurality of devices (terminals), a plurality of means, and the like.

  As mentioned above, although several embodiment of this invention was described, these embodiment is only an illustration and does not limit the technical scope of this invention. The present invention can take other various embodiments, and various modifications such as omission and replacement can be made without departing from the gist of the present invention. These embodiments and modifications thereof are included in the scope and gist of the invention described in this specification and the like, and are included in the invention described in the claims and the equivalent scope thereof.

The invention described in the scope of claims at the beginning of the filing of the present application will be appended.
[Appendix 1]
An order collective management system for processing orders from a plurality of order terminals,
Among the plurality of order terminals, at least one order terminal functions as an order collective management terminal, and the other order terminals function as order collective management target terminals that are managed by the order collective management terminal. In the state
The order batch management terminal
If there is an order from the order batch management target terminal, order necessity judgment means for judging whether or not to permit the order of the order batch management target terminal;
An order accepting means for accepting an order by making a judgment of permitting the order by the order necessity judging means;
The order collective management system, wherein an order process is performed upon acceptance of an order by the order accepting means.
[Appendix 2]
Among the plurality of order terminals, at least one order terminal functions as an order collective management terminal, and the other order terminals function as order collective management target terminals that are managed by the order collective management terminal. In the order collective management system that operates, the order collective management terminal,
If there is an order from the order batch management target terminal, order necessity judgment means for judging whether or not to permit the order of the order batch management target terminal;
An order accepting means for accepting an order by making a judgment of permitting the order by the order necessity judgment means;
Transmission control means for transmitting an order acceptance result by the order acceptance means to an external terminal;
An order collective management terminal characterized by comprising:
[Appendix 3]
The order collective management target terminal functions as the order collective management target terminal when another order terminal of the plurality of order terminals functions as an order collective management target terminal. The order collective management terminal according to appendix 2, further comprising mode setting means for setting to any one of the modes to be performed.
[Appendix 4]
The order collective management target terminal according to appendix 2 or 3, further comprising notification means for informing the order collective management target terminal of whether or not the order acceptance means is accepted.
[Appendix 5]
The order collective management terminal according to any one of appendices 2 to 4, further comprising a correcting unit that corrects the contents of the order from the terminal collectively managed terminal.
[Appendix 6]
Among the plurality of order terminals, at least one order terminal functions as an order collective management terminal, and the other order terminals function as order collective management target terminals that are managed by the order collective management terminal. A computer for controlling the order batch management terminal in an operating order batch management system,
If there is an order from the order batch management target terminal, order necessity judgment means for judging whether or not to permit the order of the order batch management target terminal;
An order accepting means for accepting an order by making a judgment of permitting the order by performing the function of the order necessity judging means;
A transmission control means for transmitting the result of acceptance of the order due to the function of the order acceptance means to an external terminal;
A program characterized by functioning as

  DESCRIPTION OF SYMBOLS 11 ... Order terminal, 12 ... Controller terminal, 13 ... Kitchen terminal, 14 ... ECR, 21 ... CPU, 22 ... ROM, 23 ... RAM, 24 ... Bus 25 ... Input / output interface, 26 ... Input unit, 27 ... Output unit, 28 ... Storage unit, 29 ... Communication unit, 30 ... Drive, 31 ... Removable media, DESCRIPTION OF SYMBOLS 51 ... Mode setting part, 52 ... Mode switching part, 53 ... Order input detection part, 54 ... Order information generation part, 55 ... Order acceptance part, 61 ... Mode information transmission part 62 ... Order information receiving unit, 63 ... Order information transmitting unit, 64 ... Mode information receiving unit

Claims (6)

An order collective management system for processing orders from a plurality of order terminals,
Among the plurality of order terminals, at least one order terminal functions as an order collective management terminal, and the other order terminals function as order collective management target terminals that are managed by the order collective management terminal. In the state
The order batch management terminal
If there is an order from the order batch management target terminal, order necessity judgment means for judging whether or not to permit the order of the order batch management target terminal;
An order accepting means for accepting an order by making a judgment of permitting the order by the order necessity judging means;
The order collective management system, wherein an order process is performed upon acceptance of an order by the order accepting means. Among the plurality of order terminals, at least one order terminal functions as an order collective management terminal, and the other order terminals function as order collective management target terminals that are managed by the order collective management terminal. In the order collective management system that operates, the order collective management terminal,
If there is an order from the order batch management target terminal, order necessity judgment means for judging whether or not to permit the order of the order batch management target terminal;
An order accepting means for accepting an order by making a judgment of permitting the order by the order necessity judgment means;
Transmission control means for transmitting an order acceptance result by the order acceptance means to an external terminal;
An order collective management terminal characterized by comprising:   The order collective management target terminal is a mode that functions as the order collective management terminal, and a mode that functions as the order collective management target terminal when another order terminal of the plurality of order terminals functions as an order collective management terminal. The order collective management terminal according to claim 2, further comprising mode setting means for setting any one of.   The order collective management target terminal according to claim 2, further comprising a notification unit that notifies the order collective management target terminal of whether or not the order acceptance unit is accepted.   The order collective management terminal according to any one of claims 2 to 4, further comprising a correcting unit that corrects the contents of an order from the order collective management target terminal. Among the plurality of order terminals, at least one order terminal functions as an order collective management terminal, and the other order terminals function as order collective management target terminals that are managed by the order collective management terminal. A computer for controlling the order batch management terminal in an operating order batch management system,
If there is an order from the order batch management target terminal, order necessity judgment means for judging whether or not to permit the order of the order batch management target terminal;
An order accepting means for accepting an order by making a judgment of permitting the order by performing the function of the order necessity judging means;
A transmission control means for transmitting the result of acceptance of the order due to the function of the order acceptance means to an external terminal;
A program characterized by functioning as

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