JP2012226663A - Check operation monitoring system and check operation monitoring method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a check operation monitoring system that monitors input of an improper operation end report.SOLUTION: The check operation monitoring system includes a database server 20 having a checklist definition table 106 in which a checklist including operation detail item contents by a plurality of operation detail items and an essential time from the start of an operation detail item to the start of a next operation detail item after the end the operation detail item is registered, and a check result table 107 in which check information representing an operation end is registered; and a checklist creation terminal 10 having a check operation control processing part 105 registering check information including input time in a check result table 107. The check operation control processing part 105 stops the check information from being registered in the check result table 107 on determining that an operation time calculated based upon a time difference in input time of the check information is shorter than an essential own time when the check information is registered.

Description

  The present invention relates to a check work monitoring system and a check work monitoring method that can prevent a check work from being fraudulent in a monitoring system that electronically checks the progress of a work consisting of a plurality of detailed work.

  In general, as a method for monitoring the progress of work performed by an operator, a monitoring system is known that electronically inputs and manages items that have already been processed according to the progress of the work. The following patent document 1 is cited as the published document. In this patent document 1, the worker's state is monitored by receiving a portable terminal device possessed by the worker and a signal from the portable terminal device. In the monitoring system comprising the monitoring center, the portable terminal device acquires work schedule acquisition means for acquiring the scheduled work time of each work of the worker's work schedule, and from the start time of each work acquired by the work schedule acquisition means. The time measuring means for measuring the work time and the work time measured by the time measuring means are compared with the scheduled time of the corresponding work acquired by the work schedule acquisition means. An excess detection means for detecting that the scheduled time has been exceeded, and an excess signal indicating that the scheduled time has been exceeded is transmitted to the monitoring center when the excess detection means detects that the work time has exceeded the scheduled time. A technique is described in which an excess signal transmission means is provided and the work status and safety can be confirmed without telephone contact from a maintenance worker.

JP 2003-108714 A

  The technique described in the above-mentioned Patent Literature 1 is to notify the monitoring center of the work time when the work time of the worker exceeds the scheduled time, thereby grasping the work status at the work site on the monitoring center side. However, depending on the work content, the minimum work time is required for the work time, and if the worker inputs the end of work to the mobile terminal in a short time without performing regular work, or a series of detailed work When the end of work is collectively input to the mobile terminal after the end, there is a problem that the inappropriate work end report cannot be monitored on the monitoring center side.

  An object of the present invention is to solve the above-described problems of the prior art, and monitors the input of an inappropriate work completion report by a worker to a portable terminal, and improves the reliability of the check result. A check work monitoring system and a check work monitoring method are provided.

To achieve the above object, the present invention provides a checklist creation terminal for inputting a work end report for each work detail item of work composed of a plurality of work detail items as check information, and the check information from the checklist creation terminal. A check work monitoring system comprising a database server that is input together with an input time and is registered in a check result table,
The database server includes a checklist ID corresponding to the work, a plurality of check numbers assigned to each of the plurality of work detail items included in the work of the checklist ID, and details of the work detail item corresponding to the check number; Checklist definition table for registering a checklist consisting of each item with required time to be owned by the worker from the start to the end of the next work detail item, and entered by the worker A check result table for registering check information indicating the completion of work for each work item, and a display unit for displaying a check list. The check list creation terminal is a check input by a check list creator who performs work management. A list ID and check number are registered in the check result table as check information together with the input time. And a click operations control processing unit,
The check list registration processing unit of the check list creation terminal inputs the check list ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and a work for each work item and detailed items content, to register the check list to check the list definition table consisting of each item of required ownership time required from the start to the end of the detailed work that has been set in advance for each the work detail item content,
When the check work control processing unit of the database server registers the input check list ID and check number as input information in the check result table as the check information, a plurality of work detail items included in the check information When the operation time calculated based on the time difference between the input times is determined to be less than the required possession time, the first feature is to prevent the input check information from being registered in the check result table. In the system, a second feature is that when the check work control processing unit of the check list creation terminal determines that the calculated work time is less than the required possession time, a warning is displayed on the display unit.

Further, the present invention inputs a checklist terminal for inputting a plurality of work operations work consisting of detailed items detailed items for each of the work end reports as check information, the input time of the check information from the checklist terminal A check work monitoring system comprising a database server registered in the check result table,
The database server includes a checklist ID corresponding to the work, a plurality of check numbers assigned to each of the plurality of work detail items included in the work of the checklist ID, and details of the work detail item corresponding to the check number; Checklist definition table for registering a checklist consisting of each item with required time to be owned by the worker from the start to the end of the next work detail item, and entered by the worker A check result table for registering check information indicating the completion of work for each work item, and a display unit for displaying a check list. The check list creation terminal is a check input by a check list creator who performs work management. A list ID and check number are registered in the check result table as check information together with the input time. And a click operations control processing unit,
The check list registration processing unit of the check list creation terminal inputs the check list ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and a work for each work item and detailed items content, to register the check list to check the list definition table consisting of each item of required ownership time required from the start to the end of the work detailed item contents,
When the check work control processing unit of the database server registers the input check list ID and check number as input information in the check result table as the check information, a plurality of work detail items included in the check information When it is determined that the work time calculated based on the time difference between the input times is less than the minimum required time among the plurality of required possession times registered in the check list definition table, the input check information is registered in the check result table In the check work monitoring system, when the control unit of the database server determines that the calculated work time is less than the minimum required time, a warning is given to the display unit of the check list creation terminal. Displaying is a fourth feature.

The present invention also provides a checklist creation terminal for inputting a work end report for each work detail item of a work consisting of a plurality of work detail items as check information, and inputting the check information from the checklist creation terminal together with an input time. And a database server registered in the check result table, wherein the database server includes a check list ID corresponding to the work, and a plurality of check numbers assigned to a plurality of work detail items included in the work of the check list ID, , A check list comprising work detail item contents corresponding to the check number, and items of required time to be owned by the worker from the start to the end of the next work detail item. Checklist definition table for registering work and a check indicating work end for each work item entered by the worker A check result table for registering information and a display unit for displaying a check list, and the check list creation terminal includes a check list ID and a check number input by a check list creator who performs work management together with an input time A check work monitoring method for a computer system having a check work control processing unit to be registered in the check result table as check information,
In the checklist registration processing unit of the checklist creation terminal, the input checklist ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and work for each work item Registering in the checklist definition table a checklist consisting of detailed item contents and each item of required possession time required from the start to the end of detailed work set in advance for each work detail item content;
When registering the input checklist ID and the check number in the check result table as check information in the check result control table of the database server, a plurality of work detail items included in the check information are registered. A fifth feature is that, when it is determined that the work time calculated based on the time difference between the input times is less than the required possession time, the step of preventing the input check information from being registered in the check result table is performed. In the check work monitoring method, the check work control processing unit of the check list creation terminal displays a warning on the display unit when the calculated work time is determined to be less than the essential possession time. And

Further, the present invention inputs a checklist terminal for inputting a plurality of work operations work consisting of detailed items detailed items for each of the work end reports as check information, the input time of the check information from the checklist terminal And a database server registered in the check result table, wherein the database server includes a check list ID corresponding to the work, and a plurality of check numbers assigned to a plurality of work detail items included in the work of the check list ID, , A check list comprising work detail item contents corresponding to the check number, and items of required time to be owned by the worker from the start to the end of the next work detail item. Checklist definition table for registering work and a check indicating work end for each work item entered by the worker And check result table for registering distribution, and a display unit for displaying the checklist, the checklist terminal, the input time and a checklist ID and check number check list by inputs to perform the task management A check work monitoring method for a computer system having a check work control processing unit to be registered in the check result table as check information,
In the checklist registration processing unit of the checklist creation terminal, the input checklist ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and work for each work item and detailed items content, and the step of registering the check list consisting of each item of required ownership time required from the start to the end of the work detailed item contents to check the list definition table,
When registering the input checklist ID and the check number in the check result table as check information in the check result control table of the database server, a plurality of work detail items included in the check information are registered. When it is determined that the work time calculated based on the time difference between the input times is less than the minimum required time among the plurality of required possession times registered in the check list definition table, the input check information is registered in the check result table A check list is created when the control unit of the database server determines that the calculated work time is less than the minimum required time in the check work monitoring method. An eighth feature is that a warning is displayed on the display unit of the terminal.

  The check work monitoring system and the check work monitoring method according to the present invention include a work detail item content for each of a plurality of work detail items and a check including an indispensable time from the start of the work detail item to the start of the next work detail item. Creating a checklist with a checklist definition table for registering a list and a database server having a check result table for registering check information indicating work end, and a check work control processing unit for registering check information including input time in the check result table When the check work control processing unit registers check information, when the work time calculated based on the time difference of the check information input time is determined to be less than the essential possession time or less than the shortest essential time By preventing registration in the check result table, It is possible to monitor the input of the switching work completion report.

The figure which shows the whole structure of the check operation | work monitoring system by one Embodiment of this invention. The figure which shows the check list definition table by embodiment of this invention. The figure which shows the check list result table by embodiment of this invention. The figure which shows the operation | movement flow of the check list creation process by embodiment of this invention. The figure which shows the operation | movement flow of the check item display and check operation | work by embodiment of this invention.

Hereinafter, an embodiment of a check work monitoring system and a check work monitoring method according to the present invention will be described in detail with reference to the drawings.
In the check work monitoring system to which the check work monitoring method according to the present embodiment is applied, a certain work is composed of a plurality of detailed work items, and the worker inputs a detailed work end report as check information every time the detailed work item ends. As shown in FIG. 1, a checklist 101 on the management side inputs a checklist 101 made up of a plurality of work detail items created according to the work contents, and the checker performs work detail items. A checklist creation terminal 10 that receives a check 103 as a work completion report at each end, and a checklist input from the checklist creation terminal 10 connected to the checklist creation terminal 10 via a network. Data equivalent to a monitoring center that registers and registers worker check results It consists of Susaba 20.

  The checklist creation terminal 10 includes a checklist registration processing unit 102 that inputs a checklist 101 composed of a plurality of work detail items created by the checklist creator according to work contents and registers the checklist 101 in the database server 20; Check item display processing unit 104 for displaying check items of the check list registered in the database server 20, and check processing request (report of completion of work details item) by the operator 103, and whether or not to check according to a predetermined algorithm If the check is possible, the result information is registered in the check result table 107, and if the check is not possible, the request is discarded. The server 20 A checklist definition table 106 for registering checklist definition information (check number, check content, required possession time) based on the detailed work items input from the checklist registration processing unit 102 of the list creation terminal 10, and a checklist definition A check result table 107 for accumulating and managing the execution results (check performer and check execution date / time) for the check list registered in the table 106 is provided.

  As shown in FIG. 2, the check list definition table 106 of the database server 20 is subdivided into a check list ID given for each work to be checked and a number of detailed work items included in the work of the check list ID. Each check item, the contents of the check item for each check number, and the required possession time (seconds) set in advance according to the content of the check item. The work details item contents of check number “1” for the work of “Press the power button of the server machine”, work details item contents of check number “2”, “Login to OS”, work of check number “3” Detailed item content “Launch management application” is set, and the required possession time of each work detail item is “180” seconds, “5” seconds, “20” seconds Are Ku registered.

  The required possession time is set to the required time for the worker to possess from the start to the start of the next work detail item for each work detail item content. For example, the content “server machine power button For “Press”, the required time “180” seconds required to start the computer after the start button is pressed until the server is started and the next operation is performed is set. Since the time required for the computer to log in to the next work is relatively short, the required time “5” seconds is set, and the content “Start management application” is set according to the management application startup time. The required time “20” seconds is set.

  The check result table 107 registers the check contents and required time for each work detail item performed by the operator. As shown in FIG. 3, the check results checked for each check list ID and check number. Each item of the worker name and the check execution date / time is registered. For example, the time when the check end of the check number “1” of the worker A is input is 12:34:50 on February 8, 2011, the check number “2” The time when the end of the check is input is registered as February 8, 2011 at 12: 38: 5.

  As shown in FIG. 4, the check work monitoring system according to the present embodiment configured as described above includes a plurality of check list IDs for each check list ID of work instructed to the worker by the check list creator using the check list registration processing unit 102. A step 202 for registering a check number for each work detail item in the check list definition table 106, a step 203 for registering specific work detail item contents, and from the start of work according to the work detail item contents registered in step 203 By executing step 204 for registering an indispensable time that is assumed to be required until the start of the next operation between step 201a and step 201b for the number of check items to be defined, the checklist definition table 106 is displayed in FIG. Register the definition information for the indicated checklist.

  Next, the check work monitoring system according to the present embodiment includes a processing program that displays information on each check item (for each work detail item) defined in the check list that the worker wants to carry out using the digital check list, and the worker's check work request. When the processing unit of the database server 20 executes a processing program (not shown) for controlling the process, as shown in FIG. 5, the check content of the record satisfying the check list ID and check number designated by the operator is read 302. A step 303 for reading the required possession time of the record satisfying the check list ID and the check number, a step 304 for displaying the check number and the check content to the operator, and a check comprising the check number and the check content Item displayed Step 305 for recording the indicated time in a memory (not shown); Step 306 for receiving a check processing request (check information including work completion report of work detail item) from the worker; Time for receiving the check processing request and Step 305 Calculate the time difference between the check item display times recorded in Step 3, and determine whether it is greater than the required possession time acquired in Step 303. If it is determined that the calculated time difference is less than the required possession time, it is essential for the check operation If it is determined that the time more than the possession time has not been spent, the check processing request is discarded and the process returns to step 306 and the time difference calculated in step 307 is determined to be larger than the essential possession time, it is essential for the check operation. It is considered that the time more than the possession time is spent, and the check process Step 308 of entrusting a quest and updating the check result table 107 is repeatedly executed between steps 301a and 301b by the number of check items, and check of work detail items of work hours when the worker has not reached the required possession time Even if the operator inputs an operation detail item end report that is assumed to be inappropriate by preventing registration in the result table 107, the input of the inappropriate detailed operation end report is checked. Registration in the table 107 can be prevented.

  In the embodiment, when the check item (report of the detailed work item completion) that is assumed to be inappropriate is prevented from being registered in the check result table 107, a warning is issued to the operator on the check list creation terminal 10. Furthermore, the required possession time for each work item defined by the check list definition table 106 is registered in the check list creation terminal 10, and the operator's check input time interval is required for each work item. You may comprise so that a warning may be issued when it is short compared with possession time.

  Moreover, in the said embodiment, although the example which registers essential possession time for every work detailed item was demonstrated, this invention is not limited to this, For example, essential possession time is uniformly 5 second-10 second etc. By setting a short time that is the minimum time difference between the detailed work items (minimum time from the start of the detailed work item to the start of the next detailed work item), for example, from the complexity of check information input by the operator It is possible to prevent a plurality of pieces of check information from being input collectively after the series of operations is completed.

10 checklist terminal 20 database server 101 checklist 102 Checklist registration processing unit 103 operator check 104 Check item display processing unit 105 checks the working control processor 106 checks list definition table 107 check result table

Claims (8)

A checklist creation terminal that inputs a work completion report for each work detail item of a work consisting of a plurality of work detail items as check information, and inputs the check information from the checklist creation terminal together with an input time and registers it in the check result table A check work monitoring system comprising a database server that performs
The database server includes a checklist ID corresponding to the work, a plurality of check numbers assigned to each of the plurality of work detail items included in the work of the checklist ID, and details of the work detail item corresponding to the check number; Checklist definition table for registering a checklist consisting of each item with required time to be owned by the worker from the start to the end of the next work detail item, and entered by the worker A check result table for registering check information indicating the completion of work for each work item, and a display unit for displaying a check list. The check list creation terminal is a check input by a check list creator who performs work management. A list ID and check number are registered in the check result table as check information together with the input time. And a click operations control processing unit,
The check list registration processing unit of the check list creation terminal inputs the check list ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and a work for each work item and detailed items content, to register the check list to check the list definition table consisting of each item of required ownership time required from the start to the end of the detailed work that has been set in advance for each the work detail item content,
When the check work control processing unit of the database server registers the input check list ID and check number as input information in the check result table as the check information, a plurality of work detail items included in the check information A check work monitoring system, wherein when the work time calculated based on a time difference between input times is determined to be less than the required possession time, registration of the input check information in the check result table is blocked.   2. The check work monitoring system according to claim 1, wherein when the check work control processing unit of the check list creation terminal determines that the calculated work time is less than the required possession time, a warning is displayed on the display unit. . A checklist terminal for inputting a plurality of work detailed items of work consisting of work detailed items for each of the work end reports as the check information, and input together with the input time of the check information from the checklist terminal, registered in the check result table A check work monitoring system comprising a database server that performs
The database server includes a checklist ID corresponding to the work, a plurality of check numbers assigned to each of the plurality of work detail items included in the work of the checklist ID, and details of the work detail item corresponding to the check number; Checklist definition table for registering a checklist consisting of each item with required time to be owned by the worker from the start to the end of the next work detail item, and entered by the worker A check result table for registering check information indicating the completion of work for each work item, and a display unit for displaying a check list. The check list creation terminal is a check input by a check list creator who performs work management. A list ID and check number are registered in the check result table as check information together with the input time. And a click operations control processing unit,
The check list registration processing unit of the check list creation terminal inputs the check list ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and a work for each work item and detailed items content, to register the check list to check the list definition table consisting of each item of required ownership time required from the start to the end of the work detailed item contents,
When the check work control processing unit of the database server registers the input check list ID and check number as input information in the check result table as the check information, a plurality of work detail items included in the check information When it is determined that the work time calculated based on the time difference between the input times is less than the minimum required time among the plurality of required possession times registered in the check list definition table, the input check information is registered in the check result table Check work monitoring system characterized by preventing   4. The check operation monitoring system according to claim 3, wherein when the control unit of the database server determines that the calculated operation time is less than the minimum required time, a warning is displayed on the display unit of the check list creation terminal. A checklist terminal for inputting a plurality of work detailed items of work consisting of work detailed items for each of the work end reports as the check information, and input together with the input time of the check information from the checklist terminal, registered in the check result table A database server, and the database server corresponds to a checklist ID corresponding to the work, a plurality of check numbers assigned to a plurality of work detail items included in the work of the checklist ID, and the check number Checklist definition to register a checklist that consists of the details of the work detail items that have been completed and the required time to be owned by the worker from the start to the end of the next work detail item Check the table and check information that indicates the end of work for each work item entered by the worker. A check result table and a display unit for displaying a check list, and the check list creation terminal uses the check list ID and check number entered by the check list creator who performs work management as check information together with the input time. A check work monitoring method for a computer system having a check work control processing unit to be registered in the check result table,
In the checklist registration processing unit of the checklist creation terminal, the input checklist ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and work for each work item Registering in the checklist definition table a checklist consisting of detailed item contents and each item of required possession time required from the start to the end of detailed work set in advance for each work detail item content;
When registering the input checklist ID and the check number in the check result table as check information in the check result control table of the database server, a plurality of work detail items included in the check information are registered. And a step of preventing registration of the input check information in the check result table when the operation time calculated based on the time difference between the input times is determined to be less than the required possession time. Monitoring method.   6. The check work monitoring method according to claim 5, wherein a warning is displayed on the display unit when the check work control processing unit of the check list creation terminal determines that the calculated work time is less than the essential possession time. . A checklist terminal for inputting a plurality of work detailed items of work consisting of work detailed items for each of the work end reports as the check information, and input together with the input time of the check information from the checklist terminal, registered in the check result table A database server, and the database server corresponds to a checklist ID corresponding to the work, a plurality of check numbers assigned to a plurality of work detail items included in the work of the checklist ID, and the check number Checklist definition to register a checklist that consists of the details of the work detail items that have been completed and the required time to be owned by the worker from the start to the end of the next work detail item Check the table and check information that indicates the end of work for each work item entered by the worker. A check result table and a display unit for displaying a check list, and the check list creation terminal uses the check list ID and check number entered by the check list creator who performs work management as check information together with the input time. A check work monitoring method for a computer system having a check work control processing unit to be registered in the check result table,
In the checklist registration processing unit of the checklist creation terminal, the input checklist ID, a plurality of check numbers assigned to a plurality of work items included in the work of the check list ID, and work for each work item and detailed items content, and the step of registering the check list consisting of each item of required ownership time required from the start to the end of the work detailed item contents to check the list definition table,
When registering the input checklist ID and the check number in the check result table as check information in the check result control table of the database server, a plurality of work detail items included in the check information are registered. When it is determined that the work time calculated based on the time difference between the input times is less than the minimum required time among the plurality of required possession times registered in the check list definition table, the input check information is registered in the check result table And a check work monitoring method characterized by causing the process to be executed.   8. The check work monitoring method according to claim 7, wherein when the calculated work time is determined to be less than the minimum required time, the control part of the database server displays a warning on the display part of the check list creation terminal.

Images