JP2012103961A - Insurance specification document creation and correction system, insurance content modification device, insurance specification document creation and correction method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate anxiety of an insurance subscriber due to a discrepancy between an insurance specification document and a contract content and rapidly concludes a contract.SOLUTION: A sales person terminal 200 acquires a content of the insurance specification document from an insurance data center server 300 and modifies the content of the document according to a request of a subscription applicant. After the modification is settled, a label showing a contract content after the modification is printed. A discrepancy between the document and the contract content can be eliminated by attaching the label to the document, while an insurance sales crew does not need to go back to his/her business office to print the document, which promotes a rapid contract conclusion.

Description

  The present invention relates to an insurance design document generation and correction system, an insurance content change device, an insurance design document generation and correction method, and a program.

Conventionally, when an insurance sales staff concludes an insurance contract with an applicant for insurance, the following procedures are performed.
(1) First, create a design document that describes the details of the insurance to be offered to applicants, print it, and bring it to the applicant.
(2) If there is a change in the insurance policy at the request of the applicant, the insurance sales staff returns to the sales office, corrects the design document according to the change, prints it, and returns to the applicant. Bring it back to again.
(3) When the contents of the corrected design document are confirmed, the insurance sales staff performs a credit process or the like at the settlement terminal or the like, thereby establishing a contract.
(4) The printed insurance policy is sent to the subscriber at a later date.

On the other hand, if paperless paperwork progresses, the following business procedure can be considered.
(1) First, create a design document that describes the details of the insurance to be offered to applicants, print it, and bring it to the applicant.
(2) If there is a change in the contents of insurance due to the request of the applicant, the insurance sales staff inputs the change contents to the mobile terminal or the like, confirms the contract contents, and accepts the application. As described above, it is conceivable that the change contents are electronically registered and confirmed while the insurance sales staff is in the state of the applicant, and the registered change contents are managed electronically. This eliminates the need for the insurance sales staff to return to the sales office and allows the contract to be concluded more quickly.
(3) After the contents are confirmed, the insurance sales staff performs a credit process or the like at the settlement terminal or the like, thereby establishing a contract.
(4) The printed insurance policy is sent to the subscriber at a later date.

  In addition, when there is a change in the contract contents, etc., in Patent Document 1, in the case where a correction is made in the contract document etc. A method for storing an identifier for specifying an item in association with a file indicating the original contents is shown.

International Publication No. 2006/008847 Pamphlet

Conventionally, the subscriber (subscriber) can confirm the contents of the contract with the design document at hand until the insurance policy reaches the subscriber after the insurance contract is concluded. If the insurance content changes, the insurance sales staff will correct the design document, reprint it, and bring it to the applicant, so there will be a design document that is consistent with the contract details. It remained.
On the other hand, in the business procedure that can be considered due to paperless paperwork, the contents of the contract, including parts directly related to the contents of insurance such as the amount of premiums and compensation, are input to mobile terminals etc. However, the contents of the change are not reflected in the design document. For this reason, the subscriber cannot accurately confirm the contract contents in the design document. As a result, it is not possible to confirm whether or not the contract has been concluded with the contents changed as desired, and there is a possibility that the user may be in a state of anxiety until the insurance policy arrives.

  On the other hand, if the insurance sales staff can print a design document reflecting the changes at the conclusion of the contract, the anxiety of the subscriber can be resolved. However, in insurance business, a design document is usually printed on a relatively large size paper such as A3 size. For this reason, in order to print the design document when the contract is concluded, it is necessary for the insurance sales staff to carry a printer having a size corresponding to the paper size to the applicant who wants to join, which is a heavy burden on the insurance sales staff. For this reason, in order to keep subscribers uneasy, it is possible that insurance sales staff will return to the sales office and reprint the design document as before, and it will not be possible to speed up the conclusion of the contract. End up.

  Further, the method described in Patent Document 1 relates to a method for managing the corrected contract contents, and does not show a method for eliminating the anxiety of the subscriber due to the conflict between the design document and the contract contents. For this reason, even if the method described in Patent Document 1 is used, it is not possible to eliminate the anxiety of the subscriber due to the conflict between the design document and the contract contents and to speed up the contract conclusion.

  The present invention has been made in consideration of such circumstances, and its purpose is to eliminate an anxiety of a subscriber due to a conflict between the design document and the contents of a contract, and an insurance design document that can speed up the conclusion of the contract. An object of the present invention is to provide a generation and correction system, an insurance content change device, an insurance design document generation and correction method, and a program.

  The present invention has been made to solve the above-described problems, and an insurance design document generation and correction system according to an aspect of the present invention includes an insurance design document generation device that receives an input of insurance content and prints the insurance design document. And an insurance content change device for receiving a change content input to the insurance design document and printing a content correction label that can be attached to the insurance design document.

  An insurance design document generation and correction system according to an aspect of the present invention is the insurance design document generation and correction system described above, wherein the communication unit that acquires the change content and the change content that the communication unit acquires. And a change content confirmation device including a display unit for displaying.

  An insurance design document generation and correction system according to an aspect of the present invention is the above-described insurance design document generation and correction system, wherein the insurance content input to the insurance design document generation device is input to the content change device. A payment processing device for accepting an operation input for instructing a payment process that is a process of paying an insurance premium for the insurance content reflecting the changed content, and performing a payment process for the insurance content reflecting the changed content. The content change device prints the content correction label after the payment processing device performs the payment processing.

  An insurance content change apparatus according to an aspect of the present invention includes an insurance content acquisition unit that acquires insurance content, an input unit that receives an operation input to change the insurance content acquired by the insurance content acquisition unit, and the input unit And a printing unit that prints a content correction label indicating the changed content based on the accepted input.

  An insurance design document generation and correction method according to an aspect of the present invention is an insurance design document generation and correction method for an insurance design document generation and correction system, wherein the insurance design document generation apparatus receives input of insurance contents. An insurance design document generating step for printing the insurance design document; and an insurance content changing step for outputting a content correction label that can be attached to the insurance design document when the insurance content changing device receives the input of the changed content to the insurance design document; It is characterized by comprising.

  Further, the program according to one aspect of the present invention is a computer as an insurance content changing device, which receives an insurance content acquisition step for acquiring insurance content and an operation input for changing the insurance content acquired in the insurance content acquisition step. This is a program for executing a step and a printing step for printing a content correction label indicating the content of change based on the input received in the input step.

  According to the present invention, it is possible to eliminate the anxiety of the subscriber due to the difference between the design document and the contract contents, and to speed up the contract conclusion.

It is a block diagram which shows schematic structure of the insurance design document production | generation and correction system in one Embodiment of this invention. In the same embodiment, it is a data block diagram which shows the structure of the design document data which a design document database memorize | stores. It is a figure which shows the example of the design document before the correction in the same embodiment. It is a figure which shows the example of the design document after the correction in the same embodiment. In the embodiment, the insurance design document generation and correction system is a sequence diagram showing an example of a processing procedure for generating and changing the design document.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a configuration diagram showing a schematic configuration of an insurance design document generation and correction system according to an embodiment of the present invention. In the figure, an insurance design document generation and correction system 1 includes a sales office terminal (insurance design document generation apparatus) 100, a salesperson terminal (insurance content change apparatus) 200, an insurance data center server 300, and a settlement server (settlement). Processing device) 400, user terminal (change content confirmation device) 500, and network 600. The sales office terminal 100 includes an input unit 101, a communication unit 102, a processing unit 103, a display unit 104, and a printing unit 105. The salesperson terminal 200 includes an input unit 201, a communication unit 202, a processing unit 203, a display unit 204, and a printing unit 205. The processing unit 203 includes a change processing unit 211, an electronic signature processing unit 212, a settlement processing unit 213, a label generation unit 214, and a receipt issuing unit 215. The insurance data center server 300 includes a communication unit 302, a processing unit 303, and a design document database (insurance design content storage device) 306. The processing unit 303 includes an identifier numbering unit 311, a storage unit 312, an inquiry reception unit 313, an application information creation unit 314, an authentication unit 315, a correction processing reception unit 316, a contract processing execution unit 317, an insurance A certificate issuing unit 318, a correction content inquiry receiving unit 319, and a change history issuing unit 320 are provided. The settlement server 400 includes a communication unit 402 and a processing unit 403. The processing unit 403 includes an authentication unit 411, a settlement execution unit 412, and a storage unit 413. The user terminal 500 includes an input unit 501, a communication unit 502, a processing unit 503, and a display unit 504.
Further, the sales office terminal 100, the salesperson terminal 200, the insurance data center server 300, the payment server 400, and the user terminal 500 are connected to the network 600.

The sales office terminal 100 is a terminal installed in the sales office, and is used when an insurance sales staff creates a design document.
The input unit 101 includes input devices such as a mouse, a keyboard, and a touch panel, and accepts an input operation such as insurance content input. The communication unit (insurance content acquisition unit) 102 communicates with each terminal and each server via the network 600.
The processing unit 103 performs processing such as creation of a design document in accordance with an input operation received by the input unit 101. The display unit 104 includes a display device such as a liquid crystal panel, and displays a design document, various data, and the like in accordance with instructions from the processing unit 103. The printing unit 105 includes a printer capable of printing an A3 size, and prints a design document or the like according to an instruction from the processing unit 103.

The sales staff terminal 200 is a portable terminal device that the insurance sales staff brings to the applicant.
The input unit 201 includes input devices such as a mouse, a keyboard, a touch panel, and a pen-type input device, and accepts an input operation such as changing insurance contents. The input unit 201 includes a reading device (card reader) such as a credit card or a debit card, and reads card information of a card inserted into the reading device.
The processing unit 203 performs various processes according to the input operation received by the input unit 201. The change processing unit 211 performs insurance content change processing. Specifically, the change of the insurance content accepted by the input unit 201 is transmitted to the insurance data center server 300 via the communication unit 202.

When the electronic signature processing unit 212 concludes a contract, the electronic signature by the subscriber is converted into a data format that can be stored by the insurance data center server 300, such as image data. Then, the electronic signature processing unit 212 inserts an electronic signature whose data format has been converted into information indicating a change in insurance content that the change processing unit 211 transmits to the insurance data center server 300.
The “electronic signature” referred to here is a subscriber's handwritten signature as a trail indicating that the subscriber has confirmed the contents of the contract, such as the contents of the insurance or the changes. The electronic signature is input using, for example, a pen-type input device included in the input unit 201.

The settlement processing unit 213 performs processing for requesting settlement when the contents of insurance are confirmed. Here, “settlement” is insurance premium payment processing. For example, the payment processing unit 213 transmits a payment request including the card information read by the input unit 201 and the content of the confirmed insurance such as an insurance premium to the payment server 400 via the communication unit 202, and Then, a settlement completion notification indicating that the settlement process has been completed is awaited.
The label generation unit 214 generates a label to be attached to the design document when the payment is made with the changed insurance content, and causes the printing unit 205 to print the label. This label shows the contents of the insurance after the change. By attaching this label to the design document, the contents of the design document can be matched with the contract contents.
The receipt issuing unit 215 generates a receipt and causes the printing unit 205 to print it when payment is received, that is, when payment processing for insurance premiums or the like is performed.

The communication unit 202 communicates with each terminal and each server via the network 600. Note that the communication unit 202 may be connected to the network 600 wirelessly. By connecting wirelessly, it is possible to easily connect to the network 600 when going to a subscriber.
The display unit 204 includes a display device such as a liquid crystal panel, and displays a changed design document, various data, and the like according to instructions from the processing unit 203.
The printing unit 205 prints labels, receipts, and the like according to instructions from the processing unit 203.

The insurance design document generation and correction system 1 may include a settlement terminal device that is separate from the salesperson terminal 200.
For example, the payment terminal device includes a communication unit that communicates with the salesperson terminal 200 and the payment server 400, a display unit that displays payment information that the communication unit receives from the salesperson terminal 200, a reading device such as a credit card, and a password. An input unit having a number input button, a payment processing unit that performs a process for requesting payment, a label generation unit that generates a label to be attached to a design document when payment is made with the changed insurance content, and payment A receipt issuing unit that generates a receipt when receiving the receipt, and a printing unit that prints a label generated by the label generating unit and a receipt generated by the receipt issuing unit.

  Then, the communication unit receives payment information including insurance premiums from the salesperson terminal 200, and the display unit displays the payment information. When the applicant wishes to confirm the payment information and causes the reading device to read the credit card or the like, the payment processing unit encrypts the payment request including the card information and the password read by the reading device, and passes the communication unit 202. Transmit to the settlement server 400. When the communication unit receives the payment completion notification transmitted from the payment server 400, the label generation unit generates a label attached to the design document, and the receipt issuing unit generates a receipt. Then, the printing unit prints the label and the receipt.

The insurance data center server 300 is, for example, a server device installed in the insurance data center of the head office. The contents of the design document transmitted from the sales office terminal 100 and the correction content of the design document transmitted from the salesperson terminal 200 Remember.
The communication unit 302 is connected to each terminal and the settlement server 400 via the network 600.
The processing unit 303 performs various processes according to the signal received by the communication unit 302.
The identifier numbering unit 311 assigns and transmits a design document number in response to a request from the sales office terminal 100, and assigns and transmits a correction number in response to a request from the salesperson terminal 200.

The storage unit 312 stores the contents of the design document and the correction contents in the design document database 306.
In response to a request from the salesperson terminal 200 or the like, the inquiry reception unit 313 reads data from the design document database 306 and sends it back through the communication unit 302.
The application information creation unit 314 generates information indicating the latest insurance contents based on the contents of the design document stored in the design document database 306 and the change information of the design document.
When accepting a request from the sales office terminal 100 or the salesperson terminal 200, the authentication unit 315 performs an authentication process for confirming that the requester is the insurance salesperson. The authentication process is performed by password authentication, for example.

The correction processing reception unit 316 stores the correction contents in the design document database 306 in accordance with the correction request from the salesperson terminal 200.
The contract processing execution unit 317 executes processing at the time of contract conclusion such as credit processing.
The insurance policy issuing unit 318 includes a printer, and issues (generates and prints) an insurance policy describing the contract contents after the contract is concluded.
The correction content inquiry receiving unit 319 receives a correction content inquiry from the user terminal 500 and reads the correction content from the design document database 306.
The change history issuing unit 320 shapes the correction content read by the correction content inquiry receiving unit 319 as necessary, generates a change history, and returns the change history to the user terminal 500.
The design document database 306 stores the contents of design documents and the contents of changes.

The settlement server 400 performs a settlement process based on the settlement request transmitted from the salesperson terminal 200. For example, the settlement server 400 receives from the salesperson terminal 200 a settlement request including card information such as a credit card of a subscriber who wants to subscribe and details of insurance such as insurance premiums. Then, the settlement server 400 sends the card information and the payment amount to the financial institution server and requests credit acceptance. When receiving a reply from the financial institution server to accept the credit, the settlement server 400 returns a settlement completion notice to the salesperson terminal 200.
The communication unit 402 is connected to each terminal and the insurance data center server 300 via the network 600. The network 600 is connected to a financial institution server located outside the insurance design document generation and correction system 1, and the communication unit 402 is connected to the financial institution server via the network 600.

The processing unit 403 performs various processes based on the operation received by the input unit 401.
The authentication unit 411 performs an authentication process for determining whether or not the credit card user is authorized to use when making a payment. For example, after the sales representative terminal 200 reads the card information of the applicant for subscription, the sales representative terminal 200 receives an input of a personal identification number from the keyboard of the input unit 201 and transmits it to the settlement server 400. Then, the authentication unit 411 acquires a personal identification number via the communication unit 402 and transmits the acquired personal identification number to a financial institution server via the communication unit 402 to receive an authentication process (identity confirmation).
The salesperson terminal 200 may include the password in the payment request and transmit it to the payment server 400, or may transmit it separately. Moreover, the settlement server 400 may include the password in the credit underwriting request and transmit it to the financial institution server, or may transmit it separately.
The settlement execution unit 412 performs a settlement process based on the settlement request transmitted from the salesperson terminal 200, and returns to the salesperson terminal 200 via the communication unit 402 that the settlement process has been completed.
The storage unit 413 stores the result of the payment process.

The user terminal 500 is, for example, a personal computer that the applicant (subscriber) has, and is connected to the network to acquire and display the insurance content change history.
The input unit 501 includes input devices such as a mouse, a keyboard, and a touch panel, and receives an insurance content change history acquisition instruction.
The communication unit 502 is connected to each terminal and the insurance data center server 300 via the network 600.
The processing unit 503 acquires the change history from the insurance data center server 300 according to the operation received by the input unit 501 and displays the change history on the display unit 504.
The display unit 504 displays an insurance content change history in accordance with instructions from the processing unit 503.

FIG. 2 is a data configuration diagram showing the configuration of design document data stored in the design document database.
In the figure, the design document data includes a row L1 for storing data at the time of design document generation and a row L2 for storing data at the time of design document correction.
The row L1 includes an area a11 for storing a design document number, which is a number for identifying a design document, an area a12 for storing a design document creation date and time, a subscriber's first and last name, age, gender, address, telephone number, and insurance money. An area a13 for storing subscriber information such as a recipient, an area a14 for storing the type of insurance to be contracted, an area a15 for storing the name of the insurance to be contracted, an area a16 for storing the contract amount, and a design And an area a17 for storing a terminal number for identifying the terminal used for the document generation. Further, if there is an option item such as a special contract, the option item and information indicating the contents are also stored in the row L1.

The row L2 includes an area a21 for storing a correction number, which is a number that is assigned for each correction to the design document and identifies the correction, an area a22 for storing the date and time when the correction for the design document is input, and the contract contents. An area a23 for storing a contract confirmation flag, which is a flag indicating whether or not the information has been confirmed, an area a24 for storing an electronic signature by the subscriber, and an area a25 for storing correction information indicating correction items and correction contents are included. . When there are a plurality of correction portions, correction information for the correction portions is stored in the row L2. The correction information may further include information indicating the entire contract content after correction (for example, information on each item after the area a13 in the row L1).
When the correction is performed a plurality of times, the design document data includes a plurality of lines indicating information at the time of each correction.

In this way, the design document database stores the data at the time of design document generation and the data at the time of design document correction in association with each other, thereby confirming the correction history of the design document and the contents of the insurance before and after the correction. I can do it.
When the contract content is finalized without changing the contract content, the design document data includes only the row L1 for storing data at the time of design document generation, and includes the row L2 for storing data at the time of design document correction. Absent. In this case, the row L1 includes an area (area a23) for storing the contract confirmation flag and an area (area a24) for storing the electronic signature.

Next, with reference to FIG. 3 and FIG. 4, the correction of the design document using the insurance design document generation and correction system 1 will be described.
FIG. 3 is a diagram illustrating an example of a design document before correction. The design document in the figure shows the insurance contents that insurance sales staff proposes to applicants. And the special contract A is added to the insurance shown in the design document of the figure, and the premium of the special contract A is shown in the line L21. Further, the total insurance premium shown in the row L22 is the total insurance premium including the insurance premium of the special contract A.
The design document shown in FIG. 3 is a design document that has not been corrected yet, and the correction history line L23 is blank.

On the other hand, FIG. 4 is a diagram showing an example of a corrected design document. The design document in the figure shows the contents of the insurance changed according to the desire of the applicant, and the design document is modified according to the insurance content.
In the insurance shown in the design document in the figure, the special contract A is not added, and the special contract A premium is not added to the premium column for the special contract A in the row L31. “*” Is indicated. Further, the total insurance premium shown in the row L32 is a total insurance premium not including the insurance premium of the special contract A.
In the design document shown in FIG. 4, the correction date and the correction number “1512” are shown in the row L33 of the correction history column.

  The correction of these lines L31, L32, and L33 is performed by sticking a label indicating the corrected content output from the salesperson terminal 200 to the design document. At that time, the salesperson terminal 200 outputs the sticker as a label, so that the insurance salesperson can easily attach the label (sticker) to the design document.

Next, the operation of the insurance design document generation and correction system 1 will be described with reference to FIG.
FIG. 5 is a sequence diagram illustrating an example of a processing procedure in which the insurance design document generation and correction system 1 generates and changes a design document.
First, the insurance sales staff creates and prints a design document using the sales office terminal 100 installed in the sales office.
Specifically, in the sales office terminal 100, when the input unit 101 accepts an insurance content input operation by the insurance sales staff, the processing unit 103 inserts the insurance content into the format of the design document stored in advance, and stores the design document. Data is created (sequence S101). For example, the business office terminal 100 accesses the insurance data center server 300 to display a Web screen for insurance content input, and the input unit 101 receives input to each item on the Web screen.

  When the insurance sales staff has completed the insurance content input operation and the input unit 101 accepts pressing of the print button (sequence S102), the processing unit 103 transmits the contents of the design document (for example, FIG. The subscriber information, insurance type, insurance name, contract amount, terminal number, and other information described in line L1 in FIG. 2 are transmitted to the insurance data center server 300, and a design document number is requested (sequence). S103).

In the insurance data center server 300, when the communication unit 302 receives the transmission of the contents of the design document from the sales office terminal 100 and the request for the design document number, first, the identifier numbering unit 311 takes the design document number. Number (generate) (sequence S104). Then, the storage unit 312 receives the content of the design document received from the sales office terminal 100 as the content of the design document received by the communication unit 302, the design document number numbered by the identifier numbering unit 311, and the design document creation date and time. The date and time of completion are stored in the design document database 306 (sequence S105). Further, the identifier numbering unit 311 returns the design document number and the design document creation date and time numbered in the sequence S104 to the sales office terminal 100 via the communication unit 302 (sequence S106).
Then, the processing unit 103 of the sales office terminal 100 inserts the design document number transmitted from the insurance data center server 300 into the format of the design document, and the printing unit 105 prints the design document in which the design document number is inserted. Out (sequence S107).

  The sales office terminal 100 may include a design document confirmation button in addition to the print button (for example, the display unit 104 displays a button on the screen, and the input unit 101 accepts a press by a mouse click or the like). . In this case, the insurance sales staff first presses the design document confirmation button to acquire the design document number, and then presses the print button.

The insurance sales staff bring the printed design document, change the insurance content as necessary, and conclude a contract with the changed insurance content.
Specifically, the insurance sales staff presents the design document to the applicant, and when there is a change in the insurance content at the request of the applicant, the input unit 201 performs an input operation for requesting the start of the change process. Do.
When the input unit 201 receives an input operation requesting the start of change processing (sequence S111), the communication unit 202 transmits a signal requesting the contents of the design document to the insurance data center server 300 (sequence S112). ). At that time, the salesperson terminal 200 (communication unit 202) transmits a signal requesting the contents of the design document including the design document number acquired in the sequence S106. Thereby, it is possible to specify a design document that requires content information.
In the insurance data center server 300, when the communication unit 302 receives the signal, the inquiry reception unit 313 reads the contents of the design document from the design document database 306, and returns it to the salesperson terminal 200 via the communication unit 302 ( Sequence S113).

In the sales representative terminal 200, when the communication unit 202 receives the contents of the design document, the change processing unit 211 causes the display unit 204 to display the contents of the design document (contents of insurance) and the contents of insurance from the input unit 201. And the electronic signature by the applicant who wants to subscribe after completion of the correction (sequence S114).
For example, in sequence S113, the salesperson terminal 200 acquires a Web screen in which the contents of insurance stored in the design document database are included in the same Web screen as the insurance input Web screen in sequence S101, and the display unit 204 Is displayed. And the input part 201 receives selection of the item used as change object by detecting the touch of a part of design document with a touchscreen, and receives the input of the content of the insurance after a change from a keyboard.
When the insurance sales staff completes the modification of the insurance contents, the insurance sales staff hands over the sales staff terminal 200 to the applicant and requests an input of an electronic signature. When the applicant for enrollment performs an electronic signature using the pen-type input device of the input unit 201, the electronic signature processing unit 212 converts the electronic signature received by the input unit 201 into a data format that can be stored in the insurance data center server 300. Convert.

Then, when the input unit 201 accepts a change confirmation operation (for example, pressing of the change confirmation button displayed on the screen by touch), the change processing unit 211 confirms the content of the change (sequence S115) and sets an electronic signature. The change content including is transmitted to the insurance data center server 300 via the communication unit 202 (sequence S116).
If the applicant wishes to insure the contents shown in the design document, in sequence S114, an electronic signature is made by the applicant with no insurance content modification operation performed. In sequence S <b> 116, the change processing unit 211 transmits information indicating that no change has been made and an electronic signature to the insurance data center server 300 via the communication unit 202. As described above, the electronic signature in this case is stored in a row (row L1 in FIG. 2) that stores data when the design document is generated.

In the insurance data center server 300, the storage unit 312 stores the changed content transmitted in the sequence S116 in the design document database 306. Further, the identifier numbering unit 311 assigns a correction number and returns the correction number to the salesperson terminal 200 via the communication unit 302 (sequence S117).
In the salesperson terminal 200, when the communication unit 202 receives the correction number, the change processing unit 211 inserts the correction number into the changed design document, and the display unit 204 displays the changed design document with the correction number inserted. Is displayed.

  Thereafter, when input unit 201 accepts an input operation for a payment request such as insertion of a credit card and pressing of a PIN number and a confirmation button (sequence S118), change processing unit 211 performs payment via communication unit 202. A settlement request is transmitted to server 400 (sequence S119).

In payment server 400 that has received the payment request, payment execution unit 412 performs a payment process (sequence S120). Specifically, the settlement execution unit 412 reads the card information and the contents of the defined insurance such as the insurance premium from the settlement request transmitted from the salesperson terminal 200, and requests the underwriting of the credit including the card information and the payment amount. To generate a signal. In addition, the authentication unit 411 reads the password from the payment request, and includes the password in a signal for requesting acceptance of the credit generated by the payment execution unit 412. Then, the communication unit 402 transmits a signal requesting acceptance of the credit with the password inserted to the server of the financial institution.
Then, when the settlement server 400 receives a reply to accept the credit from the server of the financial institution, the settlement server 400 returns a settlement completion notification to the salesperson terminal 200 (sequence S121).

  Further, the settlement server 400 transmits a signal indicating that the settlement has been made to the insurance data center server 300, and the insurance data center server 300 sets a contract confirmation flag (area a23 in FIG. 2) of the design document database 306 (settlement). Value to indicate that this has been done). In addition, when the insurance content is changed a plurality of times, the insurance data center server 300 sets a contract confirmation flag for the line including the latest changed content. As described above, when the insurance contents are settled without being changed, the contract confirmation flag is included in the line for storing the data when the design document is generated (line L1 in FIG. 2), and this contract confirmation flag is set. .

  Further, the insurance policy issuing unit 318 of the insurance data center server 300 that has received the signal indicating that the payment has been made issues (generates and prints) the insurance policy with the contents of the settled insurance. In addition, the insurance policy issuing unit 318 issues a correction history indicating the correction number and the content of the change. These insurance policies and correction history will be mailed to the subscriber. The insurance data center server 300 issues a correction history including the correction number, so that the subscriber compares the correction number of the label attached to the design document with the correction number of the correction history (the same number). To confirm the correspondence between the change content indicated by the label and the change content indicated by the change history, and easily confirm that the change content is reflected in the insurance policy.

  In the salesperson terminal 200, when the communication unit 202 receives a signal indicating that payment has been made, and the input unit 201 further receives an input operation for requesting printing of a corrected portion of the design document, such as pressing a correction print button. (Sequence S122), the label generation unit 214 identifies a corrected part in the design document (sequence S123), and causes the printing unit 205 to print a label attached to the corrected part (sequence S124). Here, the input operation for requesting the printing of the corrected portion of the design document is, for example, when the input unit 201 includes a correction print button and the button is pressed. In addition, by outputting a sticker as a label, it becomes easy to attach the label to a correction location.

  Thereafter, the insurance sales staff who has acquired the label printed by the sales staff terminal 200 attaches the label to the corresponding part of the design document. As a result, there is no discrepancy between the design document and the contract content, and the subscriber can confirm the contract content on the design document. Therefore, the anxiety of the subscriber due to the conflict between the design document and the contract contents can be eliminated. In addition, insurance sales staff can present a design document with a label attached. Therefore, it is necessary to go back to the sales office to print the design document, such as changing the insurance content, reflecting the change in the design document, and signing the insurance at the destination of the applicant. There is no. In this respect, the contract conclusion can be speeded up.

The subscriber can also check the correction history of the insurance content using the user terminal 500.
First, when the input unit 501 of the user terminal 500 receives an operation requesting confirmation of the correction history (sequence S131), the processing unit 503 issues a correction history confirmation request via the communication unit 502 to the insurance data center server 300. (Sequence S132).
In the insurance data center server 300, the correction content inquiry accepting unit 319 reads the change history from the design document database 306 based on the request, and the change history issuing unit 320 formats the read change history (sequence S133). Along with the correction number, it is returned to the user terminal 500 via the communication unit 302 (sequence S134).
In user terminal 500, processing unit 503 causes display unit 504 to display the change history and the correction number received by communication unit 502 (sequence S135).
As a result, the subscriber compares the correction number of the label on which the correction content is described with the correction number displayed on the screen (confirms that it is the same number), and displays the change content indicated on the label and the screen. It is possible to grasp the correspondence relationship with the displayed change content and easily confirm that the change content is correctly registered.

  As described above, the insurance design document generation and correction system 1 outputs a label attached to the design document in accordance with the change of the insurance content. By attaching the label to the design document, the discrepancy between the design document and the contract contents can be resolved. Therefore, it is not necessary for the insurance sales staff to return to the sales office for printing the design document, and the contract can be concluded quickly.

Further, the communication unit 502 of the user terminal 500 acquires the insurance change content (change history) from the insurance data center server 300, and the display unit 504 displays the change content acquired by the communication unit 502, thereby The person can easily confirm that the change contents indicated by the label attached to the design document are reflected in the contract contents. Thereby, a subscriber's anxiety can be eliminated more reliably.
The insurance data center server 300 may transmit the change history including the correction number (area a21 in FIG. 2), and the user terminal 500 may display the change history including the correction number. As a result, the subscriber can compare the correction number printed on the label with the correction number included in the change history, thereby making the correspondence between the change content indicated by the label and the change content indicated by the change history easier. Can grasp.

  In addition, since the sales representative terminal 200 generates a label after the payment is made by the payment server 400, it is possible to prevent output of a label indicating a change that has not been settled. Thereby, payment troubles due to unsettled payment can be prevented.

Each part of the insurance design document generation and correction system 1 can be realized by a computer. That is, a program for realizing all or part of the functions of the insurance design document generation and correction system 1 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into the computer system. The processing of each unit may be performed by executing. Here, the “computer system” includes an OS and hardware such as peripheral devices.
Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used.
The “computer-readable recording medium” refers to a portable medium such as a flexible disk, a magneto-optical disk, and a compact disk, and a storage device such as a hard disk built in the computer system. Furthermore, the “computer-readable recording medium” dynamically holds a program for a short time like a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line. In this case, a volatile memory in a computer system serving as a server or a client in that case, and a program that holds a program for a certain period of time are also included. The program may be a program for realizing a part of the functions described above, and may be a program capable of realizing the functions described above in combination with a program already recorded in a computer system.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes design changes and the like within a scope not departing from the gist of the present invention.

DESCRIPTION OF SYMBOLS 1 Insurance design document generation and correction system 100 Sales office terminal 200 Sales employee terminal 300 Insurance data center server 400 Settlement terminal server 500 User terminal

Claims (6)

An insurance design document generation device that receives an input of insurance content and prints the insurance design document;
An insurance content changing device for receiving a change content input to the insurance design document and printing a content correction label that can be attached to the insurance design document;
An insurance design document generation and correction system characterized by comprising: A communication unit for acquiring the change content;
A display unit for displaying the change contents acquired by the communication unit;
An insurance design document generation and correction system according to claim 1, further comprising a change content confirmation device comprising: A payment processing device that performs a payment process that is a payment process of an insurance premium for insurance content that reflects the change content that is input to the content change device in the insurance content that is input to the insurance design document generation device;
3. The insurance design document generation and correction system according to claim 1, wherein the content change device prints the content correction label after the payment processing device performs the payment processing. 4. An insurance content acquisition unit for acquiring insurance content;
An input unit for receiving an operation input for changing the insurance content acquired by the insurance content acquisition unit;
Based on the input received by the input unit, a printing unit that prints a content correction label indicating the change content;
An insurance content changing device comprising: An insurance design document generation and correction method for an insurance design document generation and correction system, comprising:
An insurance design document generating device for receiving an insurance content input and printing the insurance design document;
An insurance content changing device that receives an input of the change content to the insurance design document and outputs a content correction label that can be attached to the insurance design document; and
An insurance design document generation and correction method comprising: To a computer as an insurance content change device,
Insurance content acquisition step for acquiring insurance content;
An input step for receiving an operation input for changing the insurance content acquired in the insurance content acquisition step;
Based on the input received in the input step, a printing step for printing a content correction label indicating the change content;
A program for running

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